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HiFormance – 2GB OpenVZ for $10.00/yr or 2GB KVM VPS for $5/mo!

Kyle over at HiFormance is back with more amazing deals for us, this time even better then the last. We have enjoyed the positive feedback from our readers in regards to HiFormance and we look forward to listing them more!

Here’s a note from the company

“Its been a great year so far for us at HiFormance and we appreciate the LowEndBox community for all your support and feedback! Since we launched last year and sustained exponential growth, we have expanded our service & support across the nation and continue to do so each day! We want to give our customers a unique experience with the highest level of performance and customer service. Signing up with HiFormance means becoming apart of a network of specialists and hosting enthusiasts that ultimately give you the best presence on the web. Welcome to HiFormance, how can we further enhance your hosting experience?”

Their WHOIS is public, they’re a registered LLC in the state of Wyoming (2017-000777425), they accept PayPal and Credit Cards, and you can find their legal docs at the following links:
**Pre-pay 3-years to get double CPU, memory, SSD or IP address!**

(Just submit a ticket and include the resource you choose to be doubled.)

Here’s the offer: 

OpenVZ 2018

  • 2GB RAM
  • 2 x vCores
  • 20GB Pure SSD
  • 2TB Bandwidth
  • 1Gbps Uplink
  • 1 x IPv4
  • OpenVZ (SolusVM)
  • Linux Only
  • $10/yr
  • [ORDER]
KVM 2018

  • 2GB RAM
  • 2 x Cores
  • 40GB Pure SSD
  • 2TB Bandwidth
  • 1Gbps Uplink
  • 1 x IPv4
  • KVM (SolusVM)
  • Windows & Linux
  • $5/mo
  • [ORDER]

Network Info: 

Buffalo, NY – – Looking Glass
Chicago, IL – – Looking Glass
Dallas, TX – – Looking Glass
Los Angeles, CA – – Looking Glass
Atlanta, GA – – Looking Glass

Host Node Specifications:

2x Xeon E5-2660 through E5-2690
128GB+ DDR3/DDR4
Hardware RAID10
1Gbps Uplink

Please let us know if you guys have any questions, comments or concerns in the field below and enjoy!



  1. For many months, we’ve been recommending this 2GB OpenVZ platform from HiFormance for cloud-based PBX deployments. So long as you stick with CentOS 6 and not 7, It’s been a flawless platform. CentOS 7 still has some issues with SolusVM. Aside from that, it’s the best bargain on the planet.

    April 10, 2018 @ 3:41 pm | Reply
    • What sort of issues have you seen with Centos 7?

      April 10, 2018 @ 4:52 pm | Reply
  2. Zach:

    Atlanta and Dallas are Out Of Stock on $10/yr plan :(

    April 10, 2018 @ 3:51 pm | Reply
    • Randy:

      Dallas in stock again yay

      April 29, 2018 @ 4:05 pm | Reply
  3. vijay kudal:

    no money back on any service

    April 10, 2018 @ 4:03 pm | Reply
  4. Chuck:

    If I go with Pre-pay 3-years, how much does it cost after 3-years?

    April 11, 2018 @ 4:38 am | Reply
    • HiFormance-Kyle:

      The price will stay the same :)

      April 11, 2018 @ 2:19 pm | Reply
      • Chuck:

        so…I have to pay for 3-years when I renew?

        April 11, 2018 @ 3:07 pm | Reply
  5. Hao:

    Server has stopped working!!!!!!!!!!
    I have bought VPS on HiFormance. More than 2 hours ago, my server suddenly stopped working. I tried to use the Hiformance SolusVM Control Panel at https://myvm.hiformance.com/ but could not handle it.
    I have sent a ticket but no one answered, chat no one answered. Quality of service should be reviewed. Suggestions to consider before buying.

    April 11, 2018 @ 5:40 am | Reply
    • Max:

      Samething happened to me. I bought one of the yearly servers. First it didn’t work at all, reinstalled os and used `reconfigure networking` option to get it to respond. After I did that in less than 45 minutes the server stopped responding. Only available using the HTML5 console, no response from the outside.

      April 11, 2018 @ 6:35 am | Reply
    • Armand Daniel:

      CPU model: Intel(R) Xeon(R) CPU E3-1240 v3 @ 3.40GHz
      Number of cores: 2
      CPU frequency: 1900.000 MHz
      Total amount of ram: 2048 MB
      Total amount of swap: 2048 MB
      System uptime: 07:20:48 up 2 min, 1 user, load average: 0.01, 0.02, 0.00
      Public server IP:

      Network details:

      Beginning I/O test: 1.2 GB/s

      Beginning ping tests:
      google.com, US
      — google.com ping statistics —
      5 packets transmitted, 5 received, 0% packet loss, time 4004ms
      rtt min/avg/max/mdev = 9.347/9.370/9.393/0.123 ms

      yahoo.com, US
      — yahoo.com ping statistics —
      5 packets transmitted, 5 received, 0% packet loss, time 4004ms
      rtt min/avg/max/mdev = 59.949/59.973/59.996/0.310 ms

      Rakuten, Japan
      — rakuten.co.jp ping statistics —
      5 packets transmitted, 5 received, 0% packet loss, time 4004ms
      rtt min/avg/max/mdev = 186.647/186.699/186.771/0.548 ms

      BBC, UK
      — bbc.co.uk ping statistics —
      5 packets transmitted, 5 received, 0% packet loss, time 4006ms
      rtt min/avg/max/mdev = 10.280/10.304/10.329/0.092 ms

      Whirlpool Broadband News, Australia
      — whirlpool.net.au ping statistics —
      5 packets transmitted, 5 received, 0% packet loss, time 4002ms
      rtt min/avg/max/mdev = 8.981/8.989/9.012/0.104 ms

      Beginning download tests:
      Download speed from CacheFly: 95.7MB/s

      April 11, 2018 @ 7:32 am | Reply
      • Armand Daniel:

        but after 10 min server is unreachable… after reboot is ok … again & again

        April 11, 2018 @ 7:33 am | Reply
    • HiFormance-Kyle:


      We are very sorry about the inconvenience Hao & Max. Hao I believe we spoke on live chat and our technicians were able to solve that issue. Max, if you want to open a ticket or provide the ticket ID I would be more than happy to resolve the issues you are having.



      April 11, 2018 @ 2:22 pm | Reply
      • Hao:

        Today I got the same error as like that. And still no support on the livechat.

        June 12, 2018 @ 12:19 am | Reply
      • Hao:

        You can see here http://prntscr.com/jtw9kx

        June 12, 2018 @ 12:22 am | Reply
      • Gallon:

        I opened many ticked last week , nobody answer . seems like i get scammed .

        December 12, 2018 @ 12:49 am | Reply
  6. Anthony Hills:

    I ordered around three hours ago but my VPS is still not provisioned. Can someone look into this for me please?


    April 11, 2018 @ 11:43 am | Reply
    • HiFormance-Kyle:


      I don’t see any orders under your name. Could you please open a ticket with the account you used and let me know the ticket ID?



      April 11, 2018 @ 2:25 pm | Reply
  7. Hi, on the KVM 2018 system (as above) I have looked at but in the OS selection apart from loads of Linux could someone explain what does TRIAL means on the Win Server editions (2008 or 2012) or even Windows Test

    April 11, 2018 @ 2:46 pm | Reply
    • I have been told the TRIAL is the actual 180day Trial version which means after 180 the OS need to be reinstalled.

      Can anyone help with this question.
      After the 3rd year, what will be the renewal fee. Will it be roughly the same as it is now or will it jump up as these are offer prices.

      April 11, 2018 @ 5:12 pm | Reply
      • If I choose LinuxMist as my OS on the order form and say in a months time I want to try Ubuntu, is this possible in the control pannel to delete one OS and then install another, or is the OS have to be the one I choose on the order form.

        Forget the question about renewal as I see it is answered up above.

        April 11, 2018 @ 5:17 pm | Reply
        • HiFormance-Kyle:

          Yes, we have a fully managed control panel you can reinstall your VPS at anytime.

          April 13, 2018 @ 7:50 am | Reply
  8. Anthony Hills:

    See benchmark below. Seems sadly the OpenVZ packages are horribly oversold. The CPU is extremely slow and network isnt fantastic either but you cant expect much for $10 a year.

    Processor: Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50GHz
    CPU cores: 2
    Frequency: 3500.000 MHz
    RAM: 2.0G
    Kernel: Linux 2.6.32-042stab128.2 x86_64


    CPU: SHA256-hashing 500 MB
    16.762 seconds
    CPU: bzip2-compressing 500 MB
    27.007 seconds
    CPU: AES-encrypting 500 MB
    5.243 seconds

    ioping: seek rate
    min/avg/max/mdev = 43.2 us / 73.1 us / 23.3 ms / 184.9 us
    ioping: sequential read speed
    generated 9.29 k requests in 5.00 s, 2.27 GiB, 1.86 k iops, 464.6 MiB/s

    dd: sequential write speed
    1st run: 169.75 MiB/s
    2nd run: 241.28 MiB/s
    3rd run: 205.99 MiB/s
    average: 205.68 MiB/s

    IPv4 speedtests
    your IPv4: x.x.x.x.xxxx

    Cachefly CDN: 55.07 MiB/s
    Leaseweb (NL): 5.50 MiB/s
    Softlayer DAL (US): 1.46 MiB/s
    Online.net (FR): 16.70 MiB/s
    OVH BHS (CA): 55.49 MiB/s

    April 11, 2018 @ 4:44 pm | Reply
    • untoreh:

      wow, mine looks completely different, it is in ny when I selected i think da or tx, but apparently location is not respected on purchase if marked as sold out (it should not allow you to purchase or at least give you a warning) https://pastebin.com/raw/5tccvNFg dunno what’s up with the network but cpu and io seems fine

      April 12, 2018 @ 12:52 am | Reply
    • HiFormance-Kyle:

      Please submit a ticket, these are not normal statistics for our service. Our technicians will address this promptly.

      April 13, 2018 @ 7:51 am | Reply
    • Derek Piper:

      What programs are you using to benchmark things?

      May 20, 2018 @ 7:29 pm | Reply
  9. Tom:

    Is there any way we can get a kernel >2.6 with the OpenVZ plan? Great deal otherwise

    April 11, 2018 @ 4:54 pm | Reply
    • HiFormance-Kyle:

      Yes, just open a ticket and asked to be moved.

      April 13, 2018 @ 7:52 am | Reply
      • Ed:

        I was just told that this is no longer available in Buffalo or Los Angeles (which are the last two locations that had this deal available).

        I purchased four VPSes (my mistake) loaded with Debian 9 x86 minimal.

        First, this template doesn’t include the SSH server pre-installed. So I connected through the console and installed SSH.

        Second, during an apt-get upgrade, apt throws up a message about the available kernel version being less than 3.2 and that libc is not supported on that configuration. I filed a ticket asking to be moved to another node with a kernel 3.2 or greater.

        Third, this was the response to the ticket:

        Currently the open vz node have kernal version to 3.2 is full. I would suggest you switch to KVM plan in these regards.

        Warm regards,

        I have asked them to either refund the money for the VPSes as they are not fit for purpose, and if they will not, I will file a dispute against the payment method for failure to render services.

        This feels like bait-and-switch to me, and I do not appreciate it. This company will never get my business again.

        April 25, 2018 @ 4:19 pm | Reply
  10. Max:

    Hey Kyle, until when this deal is offered?

    April 11, 2018 @ 7:54 pm | Reply
    • HiFormance-Kyle:

      We will run this deal for a little while :)

      April 13, 2018 @ 7:52 am | Reply
  11. Hervis Sanoja:

    Cuanto es el estimado por los dos productos que están ofertando gracias

    How much is the estimate for the two products that are offering thanks

    April 12, 2018 @ 12:47 am | Reply
  12. add_iT:

    any ddos protection?

    April 12, 2018 @ 1:38 am | Reply
    • HiFormance-Kyle:

      No sorry, DDoS protection is not included.

      April 13, 2018 @ 7:53 am | Reply
      • add_iT:

        Are in cc buffalo there is no basic ddos protection as they announce?

        April 14, 2018 @ 10:13 am | Reply
  13. Jacques Laurence:

    The site has some errors, was finalizing the purchase with paypal without making a registration. How will they identify the payment?

    April 12, 2018 @ 10:20 am | Reply
    • When I used the Paypal method of paying for KVM-2018 the HiFormance order form had a problem with my telephone number. Being in the UK is did not seem to want to accept phone numbers in UK format (with or without the +44 prefix), in the end Kyle on live support told me to put their 1-866 number in and this worked. Also bear in mind if the order form rejects (ie to the phone number) most to the fields are wiped so you have to re-enter

      April 13, 2018 @ 4:01 am | Reply
  14. Jacques Laurence:

    I bought 2 linux servers in Dallas, have a great connection to Brazil, activation is super fast. I recommend.

    April 12, 2018 @ 10:41 am | Reply
  15. Prospective Buyer:

    The windows is listed as trial.
    – when does the trial expire?
    – what is the cost of renewal after this point?

    April 12, 2018 @ 11:23 am | Reply
    • I have brought the KVM 2018 and hopefully answer your questions.

      The trial is the standard Microsoft 180 trial for Microsoft Server 2012. You just need to wipe and reinstall when trial ends. I believe there is a method through licesning MS if you buy a MS license.

      I have just messed up my MS 2012 installation, so I am reinstalling the VPS but this time choose MS Server 2008 as in the Control Panel this showed this to be NOT the trial version. I don’t know yet as after the install it then wanted to do a chkdsk, so it’s slowly work through this at the moment.

      April 13, 2018 @ 3:56 am | Reply
      • Oh, and the 3 year renewal price is indetical to what you pay now. I got this confirmed with Kyle via online support, also halfway up this page is also a confirmation that the renal price stays the same

        April 13, 2018 @ 3:57 am | Reply
    • HiFormance-Kyle:

      Windows Trial lasts 180 days :) I think most just refresh the trial.

      April 13, 2018 @ 7:54 am | Reply
  16. Thomas Schibli:

    Up to a very rocky start!

    Yesterday, I signed up for a 3 year VPS to take advantage of this offer. The box was was provisioned immediately, but network access was not enabled until about six hours later. I think that’s OK considering the very low cost ($10/y). Unfortunately, just a few hours later, I got a ticket with the following message:

    “We have detected a large volume of outgoing mail spam originating from (…my vps’ IP…) that has caused a poor mail reputation. Our system has automatically applied a null route to the specific IP address until a resolution can be reached. Please update us as soon as possible.”

    I replied within less than an hour of that, with sufficient evidence (talosintelligence.com/reputation_center) that the high e-mail traffic from this IP address was indeed occurring since April 5th, though I just signed up for this VPS on April 11th; i.e. I had no control over that IP address between 4/5 and 4/11.

    So from my end, it looks like I got a fishy IP address assigned to my VPS box and access to it is now disabled due to no fault from my side. As of this writing, there is no network access in or out, so it is a useless VPS. I hope this will be corrected before the end of the 3 year period…

    April 12, 2018 @ 9:11 pm | Reply
    • No network had me stumped for a few hours, I tried reinstalling the VM several times thinking it was an issue with the install, however I then changed the Network card frome the Virtio network adapter in the Settings tab of the VM control panel (at myvm.hiformance.com) to Intel Pro/1000 and then rebooted and then the OS say the adapter and installed the drivers and then I got network access running fine.

      April 13, 2018 @ 9:52 am | Reply
      • Knobb Chiz:

        Hi Peter,

        Where did you change from in MyVM. I couldn’t find anywhere where you are able to change the network adapter.

        Kind regards

        April 15, 2018 @ 7:13 am | Reply
    • Thomas Schibli:

      Update: This morning (4/13) I got an e-mail stating that the null route was removed from the VPS. All seems to be running as advertised now.

      April 13, 2018 @ 10:32 am | Reply
    • SLA:

      Hmm does it count for this? http://hiformance.com/service-level-agreement

      “Should transit to Virtual or Dedicated Server become unavailable for a cumulative period up to one hour in any one calendar month, the customer will receive a refund equivalent to one day of the customer’s pro-rated Recurring Monthly Fees for that month. The customer will receive an additional refund of one day of the pro-rated Internet Connectivity Recurring Monthly Fees for each additional hour, or portion thereof, of unavailability.”

      April 14, 2018 @ 12:07 am | Reply
  17. Just bought the $10 offer, pay using PayPal. The server get provisioned immediately. Also has open a ticket to increase the RAM as per the offer. The ticket is responded in less than 15 mins, despite that it is Saturday morning. So far I’m happy

    April 14, 2018 @ 4:59 am | Reply
  18. Jose Stefan:

    Will you Re-Stock on the Sold Out options? Or is this offer until supplies last?

    April 14, 2018 @ 2:02 pm | Reply
  19. Knobb Chiz:

    After spending two days with HiFormance, I’d thought I’d leave some feedback. Perhaps too quick, use as you see fit.

    I signed up to the $10 deal and it was provisioned very quickly. Always great to have your VPS ready within seconds. I was able to SSH to the box and within a few seconds the connection dropped. I thought it may have been my ISP connect, though SSH sessions to other VPSs I have remained connected. With some troubleshooting and testing, I managed to deduce that I couldn’t ping any host other than my VPS itself. This was verified using the native SSH terminal provided within MyVM.

    Raising a ticket to report the issue was responded very rapidly, especially in the weekend which is a plus point in my book. However, the original VPS was replaced by another one, not once, not twice, but three times. Each VPS had the exact same issue as before which leaves the impression that the support team do not take any time to investigate but merely pop out another new build expecting the build to go away. Something worthwhile mentioning is that this happened across multiple underlying hosts, which suggests they may have some internal routing/networking issues. Other responses included “The server is stable now” which in my mind suggest reinforces the idea that no real investigation was performed and that I had to highlight the frequency of the disconnections seemed to be constant.

    I find it unlikely that multiple installations would face the same problem and some underlying issues are not addressed. For these reasons I cannot recommend them, though others may have more fortune than I have experienced.

    April 15, 2018 @ 6:31 am | Reply
  20. steerpike:

    I signed up too. For $10 a year, I am prepared to cut them a fair bit of slack.
    I run a LMS and worry my first provider may suddenly go to Silicon Heaven. This VPS was to allow rsync of database dumps and crucial files. I also set up a second copy of my LMS so I could restore and get myself back on line fairly quickly if need be. I may also be a little adventurous in changing this arounf around – I am more cautious on my production server
    I did have a few issues in the first few hours but tickets I raised were answered satisfactorily. The LMS I installed runs OK and although I may never use it, it gives me some peace of mind.
    For the price I think they are a great deal. As long as they can keep it running…

    April 15, 2018 @ 8:15 am | Reply
  21. John:

    Any chance additional OpenVZ will become available in Dallas? Is IPv6 available?

    April 15, 2018 @ 3:01 pm | Reply
  22. Anthony Hills:

    VPS is garbage. Already moved nodes with them once and the new node they put me on is even worse than the first. See for yourself – I requested a full refund.

    CPU model : Intel(R) Xeon(R) CPU E3-1240 v3 @ 3.40GHz
    Number of cores : 2
    CPU frequency : 3401.000 MHz
    Total size of Disk : 20.0 GB (0.7 GB Used)
    Total amount of Mem : 2048 MB (177 MB Used)
    Total amount of Swap : 2048 MB (16 MB Used)
    System uptime : 3 days, 2 hour 59 min
    Load average : 1.14, 0.59, 0.22
    OS : Debian GNU/Linux 8
    Arch : x86_64 (64 Bit)
    Kernel : 2.6.32-042stab127.2
    I/O speed(1st run) : 128 MB/s
    I/O speed(2nd run) : 78.9 MB/s
    I/O speed(3rd run) : 115 MB/s
    Average I/O speed : 107.3 MB/s
    Node Name IPv4 address Download Speed
    CacheFly 29.1MB/s
    Linode, Tokyo, JP 11.5MB/s
    Linode, Singapore, SG 4.52MB/s
    Linode, London, UK 9.18MB/s
    Linode, Frankfurt, DE 12.1MB/s
    Linode, Fremont, CA 11.0MB/s
    Softlayer, Dallas, TX 26.6MB/s

    April 17, 2018 @ 4:55 pm | Reply
    • Anthony Hills:

      Also find attached further benchmarks…. Absolutely obvious that this is being oversold to hell. What a load of garbage. 131.6MiB/s read speed and 80MiB/s writes.

      Processor: Intel(R) Xeon(R) CPU E3-1240 v3 @ 3.40GHz
      CPU cores: 2
      Frequency: 3401.000 MHz
      RAM: 2.0G
      Swap: 2.0G
      Kernel: Linux 2.6.32-042stab127.2 x86_64

      Filesystem Type Size Inodes
      /dev/ploop63913p1 ext4 20G 1.3M

      CPU: SHA256-hashing 500 MB
      24.475 seconds
      CPU: bzip2-compressing 500 MB
      CPU: AES-encrypting 500 MB
      9.943 seconds

      ioping: seek rate
      min/avg/max/mdev = 106.2 us / 519.3 us / 81.5 ms / 2.62 ms
      ioping: sequential read speed
      generated 2.63 k requests in 5.00 s, 658.2 MiB, 526 iops, 131.6 MiB/s

      dd: sequential write speed
      1st run: 81.83 MiB/s
      2nd run: 142.10 MiB/s
      3rd run: 44.11 MiB/s (WTF?)

      April 17, 2018 @ 4:58 pm | Reply
  23. Harry:

    They are a joke, they even do not know how to fix the issues on their own node. I do not know how will this company will last. Ordered a VPS which never worked. Support tech could not fix the issue, always changes IP unfortunately those changed IP doesnt work as well lol. Do not waste your $5 and your time.

    April 17, 2018 @ 11:25 pm | Reply
  24. Anthony Hills:

    The provide is now refusing to give me a refund. So I will simply open a paypal dispute. What a bunch of crooks lol.

    April 18, 2018 @ 7:19 am | Reply
  25. JI:

    OK, now for my 4 day review, I will cover the customer support aspects, as I only really got settled in yesterday.

    First thing to note is that Debian 9 Minimal template is a little borked. It is Minimal, without even an sshd, and you can’t re-install the x64 variant from the control panel.

    So my VPS was provisioned within 15 minutes, and after figuring out the above note, I could not use my VPS as it apparently had been provisioned without a network interface. Might be something wrong with the Debian 9 x64 template, since it’s only available in sign up and not as a rebuild.

    I put in a ticket and it was answered and trouble fixed within 4 hours, overnight. Cool. But here’s the thing, I don’t think he wholly read the ticket. I thought I would be slick and submit all three of my queries in one ticket, since they would probably all require the same solution of re-provisioning. I asked to have the networking fixed, be moved to a Docker enabled node(more on that later, oh boy), and get my LowEndBox offer of double SSD. Only the networking issue was even acknowledged.

    OK, fine. One issue per ticket, fair enough. So I submitted my remaining issue as new tickets. But first, some backstory. Before I purchased this $10/yr special, I used a disposable email ( I do this because of another offer that turned out to be a spam farm) to ask the sales team if the OpenVZ plan allowed for Docker, which if you use that you know it’s rare to find up-to-date OpenVZ with kernel 3.10+. I wasn’t expecting much, I was just testing if I got a manned response or an inbox of enlargement offers. Lo-and-behold, I got an answer from an L3 specialist(forgot his name…) who said they supported docker on a node in their California center, and I could open a ticket and ask for migration. I got so caught up in the excitement of finally having a cheap Docker VPS that I forgot to preserve that email, and now I wish I did because….

    I went and asked for that migration, to which the techs asked if they should just terminate and rebuild, OK, sure, and they double verified that I was OK with the data loss, and then I got the new panel account and was told it was done. So I looked, and noticed I was moved to Buffalo, NY, which was not CA, but cooler if it worked because it’s nearer to me. And then I checked the kernel…and it was not newer. I replied to the ticket, specifically mentioning that I needed a newer kernel OpenVZ, that I had been told by a level 3 that it was possible, and the response? Switch to a KVM plan.

    In all, I’m not really mad. The entire VPS market has been stuck on OpenVZ 6 for years, it is what it is and for $10/yr it is a great deal. But the support could use a little more cohesion, and to pay full attention to what’s being asked so they don’t cause unneeded delays, and not be afraid to pass me up to a higher level of support, especially when one of them is being mentioned. I got an L3 to respond to a sales request, probably because sales didn’t know what Docker was, but have been in L1 ever since.

    Still a great deal, paying $0.83 per month when a similar plan costs $10/m. Would be an out of this world deal with Docker support, but I didn’t really expect it to begin with.

    TL;DR: You get what you pay for, which is more effort than paying more but more value when you get it working. Support could use work but responds quickly. Real Life(TM) benchmarks showing good speeds while I’m installing and setting up.

    Currently 4/5 Stars.

    April 19, 2018 @ 11:07 am | Reply
    • Mike:

      The same thing happened to me, I asked to move to 3.2+ kernel, they said ok, then moved me, but it was still 2.x. So I asked again and they asked if I was using Docker, I just said I wanted kernel 3.2+ again and they moved me again, this time to a kernel with 4.4.0. I got responses from a different person (or at least a different username) each time I replied to the ticket, so maybe just ask again.

      April 20, 2018 @ 7:23 pm | Reply
    • HiFormance-Kyle:


      Thank you very much for your feedback. This information has been presented to our management board. We appreciate the honest feedback because it will help us improve the quality of service we offer and enhance the overall customer experience.

      We are happy that in the end you were happy with the resolution with that said, we do apologize for any inconveniences and miscommunication you have experienced. If you have any questions, comments, or concerns please email me at kyle [at] hiformance.com.

      Warm Regards,

      Kyle R.

      April 22, 2018 @ 9:04 am | Reply
  26. Been over a week on the KVM-2018 package. I have reinstalled the OS several times as I want to play with the different OS and finally decided I would stay on Win Server 2012. I have purchased a Retail key for Server 2012 for $20 but yet to add it to my VPS until I have everything I need sorted and working. It will become my small email and web server.

    I do like this VPS, I used Windows Desktop connection to access the server. Performance seems OK with just a little mouse lag but not a problem,

    I would recommend this KVM-2018 offer. During provision I order 3 years and opened a ticket to double my memory to 4Gb.

    April 21, 2018 @ 2:07 am | Reply
  27. IT&Designs:

    Unfortunately I have to agree with negative comments above. I have a month of windows VPS with Server 2012 x64 preinstalled.
    Deployment took just a minute, although it turned out all I got was a faulty VPS which stayed offline whatever I tried.

    Support was quick to respond to my ticket (about 50 minutes) and completed a “resetup” on a different node. This time it went online but was unable to boot (hdd – not bootable). I was trying to reinstall OS but it was unsuccessful. At the last resort I have chosen a different OS – Win Server 2008 x32 and it did work. Looks like 2012 ISO is faulty, I thought, at least the one accessible from OS installation in VPS control panel.

    Also, even though they have a collection of bootable DVDs that you can mount before boot, if you load any of it the VPN is suddenly cant be restarted and stays offline constantly. If you unmount DVD, VPN can be started again.

    After I have booted to WinServer 2008 and installed network adapter’s drivers, I have found out that there is not network access – gateway is dead, even though DHCP server was able to configure network adapter correctly (according to VPS control panel network tab). During this time (about 6 hrs) several messages were posted to the ticket, another ticket was created, but I got no respond whatsoever.

    I should wait until tomorrow hoping this will be resolved. If not, I will have to file a paypal dispute, as well as previous poster… Shame…

    April 21, 2018 @ 2:36 pm | Reply
    • IT&Designs:

      OK, my VPS was reset one more time and mentioned problems were resolved.

      April 21, 2018 @ 7:16 pm | Reply
  28. Ken:

    How long is this promotion good for?

    April 21, 2018 @ 10:17 pm | Reply
  29. James Alexander:

    I have been a HiFormance client for several months now. I have multiple VPS’s in all of their locations.
    Rarely do I have an issue, and when I do, my tickets are typically answered in an hour or less, which considering the cost of the VM’s is more than I ever expected.

    All of the nodes run great, they seem super solid. I had one instance where I had asked the HiFormance staff to move my VM to another node.
    They did so really fast (In less than 30 minutes) while retaining all of my IP addresses.

    I will continue to use HiFormance for all of my U.S. Hosting needs.

    April 22, 2018 @ 8:59 am | Reply
  30. tough:

    Hi Guys,
    I’m normally a selfish internet user and usually couldn’t be bothered providing feedback if there was nothing in it for me but I signed up for the $10/year VPS deal the other day, expecting a basic/slow/potentially unreliable box, but have had the opposite experience. I thought worst case I’ve wasted $10 so I would give it a go.

    Selected LA as the location. I get about 15-20Mbit/s downloading to a residential 25Mbit service.


    root@h1:/# dd if=/dev/zero of=/var/200mb.test bs=1MB count=200
    200+0 records in
    200+0 records out
    200000000 bytes (200 MB) copied, 0.351533 s, 569 MB/s

    root@h1:/# cat /proc/cpuinfo
    processor : 0
    vendor_id : GenuineIntel
    cpu family : 6
    model : 58
    model name : Intel(R) Xeon(R) CPU E3-1270 V2 @ 3.50GHz
    stepping : 9
    microcode : 28
    cpu MHz : 3500.129
    cache size : 8192 KB
    physical id : 0
    siblings : 8
    core id : 0
    cpu cores : 4
    apicid : 0
    initial apicid : 0
    fpu : yes
    fpu_exception : yes
    cpuid level : 13
    wp : yes
    flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf cpuid_faulting pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm arat epb pln pts dtherm pti retpoline tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms xsaveopt
    bogomips : 7000.25
    clflush size : 64
    cache_alignment : 64
    address sizes : 36 bits physical, 48 bits virtual
    power management:

    processor : 1
    vendor_id : GenuineIntel
    cpu family : 6
    model : 58
    model name : Intel(R) Xeon(R) CPU E3-1270 V2 @ 3.50GHz
    stepping : 9
    microcode : 28
    cpu MHz : 3500.129
    cache size : 8192 KB
    physical id : 0
    siblings : 8
    core id : 1
    cpu cores : 4
    apicid : 2
    initial apicid : 2
    fpu : yes
    fpu_exception : yes
    cpuid level : 13
    wp : yes
    flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf cpuid_faulting pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm arat epb pln pts dtherm pti retpoline tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms xsaveopt
    bogomips : 7000.25
    clflush size : 64
    cache_alignment : 64
    address sizes : 36 bits physical, 48 bits virtual
    power management:

    root@h1:/# nproc

    root@h1:/# dd if=/dev/zero bs=1M count=1024 | md5sum
    1024+0 records in
    1024+0 records out
    1073741824 bytes (1.1 GB) copied, 3.57869 s, 300 MB/s
    cd573cfaace07e7949bc0c46028904ff –

    root@h1:/# free -m
    total used free shared buffers cached
    Mem: 2048 414 1633 176 0 195
    -/+ buffers/cache: 219 1828
    Swap: 2048 151 1896


    Take note that the memory usage is my current usage running nginx,mariadb etc etc. The minimal Debian image starts out using very little RAM.

    Hopefully performance stays like this and the company doesn’t disappear any time soon!

    April 22, 2018 @ 9:53 pm | Reply
  31. Testing Your Service:

    Testing Your Service

    April 23, 2018 @ 6:02 pm | Reply
  32. Dal Sugi:

    I ordered around 24 hours but my VPS is still can’t be accessed. status active, but no acceess

    can you fix this?i have created ticket but still have problem

    April 23, 2018 @ 6:30 pm | Reply
  33. SilverMight:

    Do they have any policy against BitTorrent?

    April 26, 2018 @ 5:44 pm | Reply
    • Jose Stefan:

      Their Terms of Service page clearly lists “Torrenting/.torrent files” as a Prohibited Activity.

      That said I’m sure you can workout an exception via their support team if you have a legitimate reason.

      Example of a legitimate reason is: you would like to distribute content that doesn’t break any international copyright laws or any of their other rules. Said content would typically be distributed by standard http download but you want to use the benefits of a torrent network to distribute the server load.

      That would probably allow you to link the torrent files or magnet links, and even allow you to provide a backup http source. Don’t know if they would like you hosting a “tracker” service per say. That you might need to do externally. Still you should ask their support to be safe.

      April 29, 2018 @ 1:04 am | Reply
  34. Gamer:

    My windows vps has rebooted more then 4 times in the past 2 days. What a pile of crap… You definitely get what you pay for

    April 26, 2018 @ 7:45 pm | Reply
  35. Tony:


    Can I run Traffic exchange like hitleap on your OpenVZ vps ?

    April 27, 2018 @ 12:03 am | Reply
  36. Hervis Sanoja:


    I tried to buy this service but it did not let me run out?

    April 27, 2018 @ 3:36 pm | Reply
  37. Just some feedback after a few weeks now. It still working great but just posted a support ticket and it was replied with an assumption of what I was asking without actually reading the question.

    I asked
    Currently you only offer 2 Windows Installations on your KVM VPS, these being Windows Server 2008 R2 and Windows Server 2012.
    Can I ask if you could add a new OS to use or what is the possibility of adding a new OS Windows Server 2012 R2 . This has the same TRIAL license as the the others but it also has a lot better features over the other 2 and the Windows Product Keys are still available to purchase to turn the TRIAL into a FULL version where as the other 2 OS Key are not really available.

    The reply I got was “If you wish you can reinstall the OS at your from solsvm panel”

    This assumption type reply does annoy me greatly as LOTS of support companies over the years. This just delays the whole process and takes several posts to get back to the original question as the support person still keeps to his original assumption reply as they do not believe they provided the wrong answer.

    May 3, 2018 @ 5:08 am | Reply
  38. neurotech1:

    Old kernel on OpenVZ limited to Ubuntu 16.04

    Trash, Not worth the messing around.

    May 3, 2018 @ 4:43 pm | Reply
  39. Mark:

    The $10 deal seems to have a cap on the CPU processing at 500MHz per vCore. I found that running 2 instances of my app locally on a dual core 2.6GHz laptop out performed more than 10 OpenVZ 2018 instances. For about $8.49 Orange Pi may be a better option for those that want to do some heavier CPU work.

    May 4, 2018 @ 2:16 am | Reply
  40. Jeff:

    Out of Stock
    We are currently out of stock on this item so orders for it have been suspended until more stock is available. For further information, please contact us.

    Boooo….. :)

    May 4, 2018 @ 3:20 pm | Reply
    • HiFormance-Kyle:


      The item is now in stock :)

      May 6, 2018 @ 9:19 am | Reply
  41. HiFormance-has-no-space:

    HiFormance oversold so much, node is running out of space!
    Don’t recommend

    May 12, 2018 @ 7:44 pm | Reply
  42. Rozak:

    I bought and paid for 10 hours ago still no action and no ticket response.

    May 18, 2018 @ 9:30 am | Reply
  43. Eric:

    This is the worse company I ever used. Sign up service for one year. Terminate my service after a month without proper reason.
    Open a service ticket then they block your login. So you have no way to get it back.

    May 22, 2018 @ 10:47 am | Reply
    • Eric:

      Sorry Worst. see how angry I am

      May 22, 2018 @ 10:57 am | Reply
  44. Apidech T.:


    for me ticket response within 1 hour, I’m already get “OpenVZ 2018” for 3 years and it’s working fine!
    I’m love it. Now my vm running for about 2 days now. If I get any updates, I’ll post it here

    May 27, 2018 @ 1:56 am | Reply
  45. Hextek:

    I experienced problems with my vps, after I signed up for support quick solution I requested I would like a new location to vps, I got new vps with it together, thank you HiFormance

    May 27, 2018 @ 7:07 am | Reply
  46. IS:

    Here’s my review after a month of using hiformance.

    Avoid! Yes it’s cheap but it’s still a waste of money.
    I bought two vps, and both experienced the same problems.

    * They massively oversell. You will get great performance for about a week. Then it will dive off a cliff.
    * They charge $5 for moving locations. The website falsely advertises free location and data transfers. Every time I asked support staff for a move (because of horrible performance) they asked for a $5 charge
    * They once moved me to a location I never requested, then asked me for $5 to move back
    * I specifically asked for transfer with data, they forgot my data. They actually deleted all my data…

    The horrible performance is one thing, but I’ve never seen such incompetent support staff.

    June 11, 2018 @ 3:11 pm | Reply
  47. Anisur Rahman:

    I lost $1500 with them along with $50000 equivalaent client database. Reason- they never keep the promise as they will say prior you make a purchase. An advice from me, don’t spend you money on service whose prices are too skeptical. Else you will find yourself at huge loss like me. Specially stay away from HiFormance, as most of the comments are paid and fake. They are expert in doing so.


    June 12, 2018 @ 7:56 am | Reply
    • AJ:

      Thanks. I’m about to take one, but after reading your review and other similar reviews I think it’s better to choose another provider.

      July 17, 2018 @ 1:43 am | Reply
  48. Frank C.:

    I ordered 3 VPS, one in LA, one in NY, one in TX. The LA and NY VPS were up and running within 20 minutes. The TX one, took forever, but even then, they provisioned it in LA. I have the LA and NY VPS in statuscake to see how reliable they are.

    Ticket pending, we shall see how long this takes.

    June 22, 2018 @ 10:28 am | Reply
    • Frank C.:

      Dallas was full, so they moved me to Atlanta. Monitoring all 3 locations and will benchmark them later.

      June 22, 2018 @ 2:00 pm | Reply
  49. Dyego Caparroz:

    Promotion KVM 2018 has been disabled? the value is 15 dollars

    June 27, 2018 @ 6:58 am | Reply
  50. Greetings Hiformance Customer Service.

    Anyone who is yet to decide about purchursing your service deserves to learn about my experience before they decide how to proceed.

    It is a shame that as a paying customer I have to resort to conducting customer service concerns on public plaforms to get a little attention.

    1. My Transaction was in May 2018 almost 3 onst late I not yet used the 12 month server!
    2. I have opened 8 support tickets! EIGHT!!!!!! half are abandoned/closed without resolutions 3 ignored completely! and 1 over chat your staff literally told me to USE GOOGLE SEARCH!

    Problem 1:

    You deliver a server that was NOT windows

    Probem 2:

    I still cannot log into the server

    Problem 3.

    Your customer service is unresponsive!

    It would be could to resolve this once and for all.

    1. My Preferred option: Refund (I have NEVER used your services)
    2. Real time customer service to help me log into this windows server and reset my service purchace to Day 1 from the moment you customer service helps me log on.

    July 22, 2018 @ 1:48 pm | Reply
  51. axL:

    my honest feedback: really bad service provider. My VPS was suspended without any notification! I wasnt allowed to access my server, so basically my data is lost…
    before that the VPS was running ok, a couple of random reboots, but I could have lived with that.
    Very cheap offer, but not worth it!

    July 27, 2018 @ 7:09 am | Reply
  52. I’ve been using this service for several months. My only complaint is that I can’t figure out how to run Docker on their VPSs. But other than that, they are a great service for running dedicated apps like a web server, openbazaar store server, node.js app, etc.

    August 5, 2018 @ 1:33 pm | Reply
  53. Anisur Rahman:

    I will save your money and say, don’t put your money on them! They will screw you and worst of all- they will never refund you!

    September 23, 2018 @ 1:47 pm | Reply
  54. Raqeeb Abdul:

    Sadly my smtp port is blocked. And no one is able to resolved my issue.

    October 8, 2018 @ 9:12 pm | Reply

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