LowEndBox

Hosting Websites on Bare Minimum VPS/Dedicated Servers

WootHosting Exclusive Offer: Reseller Hosting from $4/yr!

Tags: , , , Date/Time: October 11, 2017 @ 10:14 am, by Matt Zelasko

Hey guys! Today we have several offers from WootHosting that we’re pleased to be able to share with everyone. They’ve been featured several times in the past and have always been well received.

Their WHOIS is public, you can find their ToS/Legal Docs here, and they accept PayPal & Credit Cards & Bitcoin as payment method.

Jason had this to say: 

“WootHosting was first established in 2007. WootHosting is overseen by our staff of life-saving technical support engineers, network engineers, and virtualization experts to provide its clients with a truly streamlined hosting experience. Initially, WootHosting was a company that provided basic web hosting packages to small businesses around the globe, in 2010, WootHosting expanded its portfolio and began offering virtual private hosting, along with dedicated servers. In the years since, we’ve become a trusted partner for providing a wide-array of elegant complex hosting solutions at equally attractive values.”

Services deployed are protected by advanced active DDoS protection ensuring prompt detection, mitigation, and increased availability.

Here’s the offers:

New York Reseller Hosting Special – 15GB
15GB Storage Allocation
750GB Monthly Bandwidth
cPanel/WHM Control Panel
Unlimited Sub Accounts
Softaculous Easy Script Installer
LiteSpeed Web Server Powered (9x faster than Apache!)
CloudLinux Reliability
Custom PHP Version Selector
FREE Website Migration
FREE Unlimited SSL Certificates (for you and your customers!)
FREE Advanced DDoS Protection
24/7 Around The Clock Technical Support
New York Datacenter
Instant Deployment
$4 per year – Locked In & Secured Price – Price Never Goes Up!
[ORDER NOW]


New York Reseller Hosting Special – 40GB:
40GB Storage Allocation
1,500GB Monthly Bandwidth (1.5TB)
cPanel/WHM Control Panel
Unlimited Sub Accounts
Softaculous Easy Script Installer
LiteSpeed Web Server Powered (9x faster than Apache!)
CloudLinux Reliability
Custom PHP Version Selector
FREE Website Migration
FREE Unlimited SSL Certificates (for you and your customers!)
FREE Advanced DDoS Protection
24/7 Around The Clock Technical Support
New York Datacenter
Instant Deployment
$6 per year – Locked In & Secured Price – Price Never Goes Up!
[ORDER NOW]


New York Reseller Hosting Special – 150GB:
150GB Storage Allocation
3,000GB Monthly Bandwidth (3TB)
cPanel/WHM Control Panel
Unlimited Sub Accounts
Softaculous Easy Script Installer
LiteSpeed Web Server Powered (9x faster than Apache!)
CloudLinux Reliability
Custom PHP Version Selector
FREE Website Migration
FREE Unlimited SSL Certificates (for you and your customers!)
FREE Advanced DDoS Protection
24/7 Around The Clock Technical Support
New York Datacenter
Instant Deployment
$8 per year – Locked In & Secured Price – Price Never Goes Up!
[ORDER NOW]


VPS OFFERS/NETWORK INFO:

Linux OpenVZ Offers – Available in all locations (Los Angeles, Miami, New York):

End of Summer VPS Special – 768MB:
– 1 CPU Core
– 768MB Dedicated RAM
– 768MB vSwap
– 20GB Storage Allocation
– 1000GB (1TB) Monthly Bandwidth
– 1 IPv4 Address
– 30 IPv6 Addresses (IPv6 Available in LA and Miami only)
– 100Mbps Port Speed
– Instant Setup
– FEATURE: Advanced DDoS Protection Included!
– Location: Los Angeles, Miami, or New York
– $10.00/annually
[ORDER NOW]


End of Summer VPS Special – 1GB
– 2 CPU Cores
– 1GB Dedicated RAM
– 1GB vSwap
– 50GB Secured Disk Space
– 3000GB (3TB) Premium Bandwidth
– 1 IPv4 Address
– 30 IPv6 Addresses (IPv6 Available in LA and Miami only)
– 1000Mbps Port Speed
– Instant Setup
– FEATURE: Advanced DDoS Protection Included!
– Location: Los Angeles, Miami, or New York
– $14.00/annually
[ORDER NOW]


End of Summer VPS Special – 2GB
– 4 CPU Cores
– 2GB Dedicated RAM
– 2GB vSwap
– 100GB Storage Allocation
– 5000GB (5TB) Monthly Bandwidth
– 1 IPv4 Address
– 30 IPv6 Addresses (IPv6 Available in LA and Miami only)
– 1000Mbps Port Speed
– Instant Setup
– FEATURE: Advanced DDoS Protection Included!
– Location: Los Angeles, Miami, or New York
– $19.00/annually
[ORDER NOW]


Linux KVM Offers – Available in Los Angeles or Miami:

End of Summer KVM VPS Special – 512MB:
– 1 CPU Core
– 512MB Dedicated RAM
– 25GB Storage Allocation
– 2000GB (2TB) Monthly Bandwidth
– 1 IPv4 Address
– 30 IPv6 Addresses
– 100Mbps Port Speed
– Instant Setup
– FEATURE: Advanced DDoS Protection Included!
– Location: Los Angeles or Miami
– $15.00/annually
[ORDER NOW]


End of Summer KVM VPS Special – 1GB
– 1 CPU Core
– 1GB Dedicated RAM
– 40GB Secured Disk Space
– 3000GB (3TB) Premium Bandwidth
– 1 IPv4 Address
– 30 IPv6 Addresses
– 1000Mbps Port Speed
– Instant Setup
– FEATURE: Advanced DDoS Protection Included!
– Location: Los Angeles or Miami
– $21.00/annually
[ORDER NOW]


End of Summer KVM VPS Special – 2GB
– 2 CPU Cores
– 2GB Dedicated RAM
– 80GB Storage Allocation
– 5000GB (5TB) Monthly Bandwidth
– 1 IPv4 Address
– 30 IPv6 Addresses
– 1000Mbps Port Speed
– Instant Setup
– FEATURE: Advanced DDoS Protection Included!
– Location: Los Angeles or Miami
– $39.00/annually
[ORDER NOW]


NETWORK INFO:

DATACENTERS: 

QuadraNet – Los Angeles, CA
Test IPv4: 198.55.111.5
Test file: http://repos.lax-noc.com/speedtests/100mb.bin


QuadraNet – Miami, FL
Test IPv4: 173.44.32.10
Test file: http://repos.mia.lax-noc.com/speedtests/100mb.bin


ColoCrossing – Buffalo, NY
Test IPv4: 192.3.180.103
Test file: http://192.3.180.103/100MB.test

 

 

210 Comments

  1. Thank you Matt for taking the time to share our offers with the LowEndBox community (and Happy October to everyone!)

    We are grateful to have the opportunity to feature our offers to the LowEndBox community.

    BONUS – For any orders placed between now and October 16, 2017 – we will add a FREE additional month of service to your due date.

    To redeem this offer, please open a ticket referencing this comment after your order.

    If you have any questions, please feel free to reach out to us at support@woothosting.com

    Jason from WootHosting

    October 11, 2017 @ 10:33 am | Reply
    • Xiong Vang:

      Jason can you help me remedy my issues? I bought the reseller with Halloween special DOUBLE for additional 8 usd and it’s not happening. Looks like I’ve been forgotten.

      Regards

      November 1, 2017 @ 7:22 pm | Reply
      • Xiong Vang:

        Thanks. It’s been resolved.

        November 1, 2017 @ 8:35 pm | Reply
  2. Brian G.:

    Kudos to WootHosting, they’ve been a solid VPS provider to me. I would recommend

    October 11, 2017 @ 10:44 am | Reply
    • Hi Brian!

      Thank you so much for providing your experience with us to the community, I’m so pleased to hear that you’re satisfied with the services you’re receiving – and we do greatly appreciate your business!

      If there’s anything I can assist you with, please don’t hesitate to reach out to me at jason (at) woothosting (dot) com.

      Jason from WootHosting

      October 11, 2017 @ 11:23 am | Reply
  3. If I order the reseler would you migrate 6 accounts for me from e2? Private nameservers support?

    October 11, 2017 @ 11:04 am | Reply
    • Hi Ahiga!

      Thank you for your interest with our Reseller Hosting offers, I’m pleased to let you know that we offer free migration, so long that your previous hosting provider is also utilizing cPanel control panel (cPanel > cPanel migrations are performed free of charge).

      Yes! Regarding the private nameservers, that is something we set up by default =)

      Please do let me know if there are any other questions I may assist you with – we look forward to working with you!

      Thank you!

      Jason from WootHosting

      October 11, 2017 @ 11:24 am | Reply
      • Jason thanks, i placed my order.

        October 11, 2017 @ 11:42 am | Reply
        • Hi Ahiga!

          That’s great news, we’re so very pleased to have an opportunity to work with you!

          If there’s anything that I can ever do to assist with improving your experience — or if you don’t mind providing me with feedback, please feel free to reach out to me directly =)

          Again, we greatly appreciate your business.

          Jason from WootHosting

          October 12, 2017 @ 9:21 am | Reply
  4. Jarry:

    Damn, again nothing in Europe!

    October 11, 2017 @ 1:08 pm | Reply
    • Hi Jarry!

      I greatly appreciate the feedback and I apologize that as of yet we don’t have any offerings that are outside the US. We are however, strategically planning future expansion sites, quite a number in fact, and at least one is going to be in Europe. Announcements and such will be made — additionally, once such locations are offered, we will surely be providing exclusive specials to early adopters and the LEB community!

      If in the meantime there’s anything I can assist with, please feel free to reach out to me at jason (at) woothosting (dot) com. I thank you again =)

      Jason from WootHosting

      October 11, 2017 @ 4:31 pm | Reply
      • Jarry:

        Thanks for answer, Jason. I’ll keep my eye over WootHosting and if you sometimes offer similar VPS in Europe, I’m sure as hell going to buy one!

        October 12, 2017 @ 2:09 pm | Reply
        • Hi Jarry — I’m very pleased to hear that; we’ll be sure to announce and provide some launch-specials when this occurs! In the meantime, if there’s any other feedback you have — never hesitate to reach out, it’s greatly appreciated – jason (at) woothosting (dot) com.

          Thanks!

          Jason from WootHosting

          October 24, 2017 @ 7:42 pm | Reply
  5. Intelpentium0:

    Hi Jason,
    Can u plz tell me when will be the LA server (reseller) will be up?
    There is one client site in that server and its down at present.

    October 11, 2017 @ 1:28 pm | Reply
    • Hi Intelpentium0!

      I do apologize that you’re encountering issues and I’d like to make sure we get this addressed as quickly as possible. I did check with our staff and we’re not experiencing any issues with any of our servers (and more specifically, nothing out of the ordinary is happening right now in Los Angeles with the servers that run reseller hosting services).

      If you don’t mind, please email me your ticket #, or if you have not yet opened a ticket with our support team, please do so (and let me know) so I can oversee it’s completion so that we get you situated as quickly as possible.

      As always, I can be reached at jason (at) woothosting (dot) com.

      Jason from WootHosting

      October 11, 2017 @ 4:32 pm | Reply
  6. Chris P. Bacon:

    Is it possible to have FUSE enabled on the KVM plans?

    October 11, 2017 @ 1:49 pm | Reply
    • Yes, you can run any kernel or modules you want on KVM.

      October 11, 2017 @ 2:05 pm | Reply
    • Hi Chris – great question!

      Yes! FUSE can be enabled on both OpenVZ and KVM plans — if you encounter any issues getting things set up, just let our support team know and we’d be glad to assist.

      Please do let us know if you have any other questions – and if there’s anything I can personally assist you with, please feel free to contact me at jason (at) woothosting (dot) com.

      Thanks again!

      Jason from WootHosting

      October 11, 2017 @ 4:32 pm | Reply
  7. +1 another recommendation for Woothosting, WOOT. Jason is a great guy and so is Dennis they have both been nothing short of helpful.

    October 11, 2017 @ 2:04 pm | Reply
    • Hi DevBear!

      I greatly appreciate you assisting a fellow community member – if there’s anything I can ever help you out with, it would be my pleasure — feel free to reach out to me at jason (at) woothosting (dot) com anytime!

      Have a great day =)!

      Jason from WootHosting

      October 11, 2017 @ 4:33 pm | Reply
    • Hi again DevBear!

      Thanks for the kind words — I’m so pleased to hear that you’re satisfied with our services; I’ll be sure to pass along your kind words to Dennis and our team as well. Again, greatly appreciated!

      Jason

      October 11, 2017 @ 4:34 pm | Reply
  8. Its been like 5 days now and the woothosting support has failed to migrate my website to their servers, despite having provided them with all the necessary backup. Jason never responds to emails, and seeing the quality of their support personnel, as in the way they’ve been struggling hard to restore a backup, raises the question if they had really been in hosting business since last 11 years!

    October 11, 2017 @ 2:13 pm | Reply
    • Hi Don,

      I sincerely apologize for the inconvenience and I’m certainly interested in getting this addressed and resolved!

      I unfortunately do not see any direct emails, therefore, if you don’t mind (because I want to make sure that I am receiving your emails), would you mind re-sending your e-mail maybe from a different email this time, or opening a ticket directed to my name? It is my intent that you always get a response back when you contact me directly.

      In the meantime, I believe I may have located your support ticket after discussing with my team — if you don’t mind, please let me know your ticket # in the message that you send.

      Regarding the support level and feel you’ve experienced — I apologize if you feel it’s been anything less than exceptional — once we get you situated, I’ll speak with my team, review your ticket correspondence, and make the necessary improvements so that ideally this never occurs again for either you, or any other client.

      At present, it appears that the our staff has been exhausting the possible ways to restore your backups and unfortunately it appears that they are not fully intact. This is not your fault of course, however, it does appear that at this time the best and most expeditious way to restore your sites would be if you allow our staff to access your account and data at your current/previous hosting provider so they can attempt a cPanel to cPanel migration using cPanel’s Transfer Tool — at times when backups are corrupt/not fully intact, this is an effective way for us to resolve matters. At your earliest convenience, please update your support ticket with the login credentials to your previous web host — our team will initiate the transfer process and I’ll oversee the process.

      I apologize for the long-winded response, however, if you do not mind, please do reach out to me and let me know your ticket # and email address — and if the ticket that I am aware of pertains to your sites (I can’t reveal more info about the ticket, for privacy reasons), please do update the ticket with your previous/current host login credentials so our staff can get started on the transfer.

      Lastly, if there’s anything else I can assist with, or address, please do let me know in your message. I look forward to hearing from you and we greatly value your business.

      Jason from WootHosting

      October 11, 2017 @ 4:35 pm | Reply
      • I think I should be grateful for showing your presence here, despite your continuous absence on your email (jason@woothosting.com), and also on the support tickets I made asking it to be marked specifically for you.

        It’s been 7 days now, and the support team has been contradicting itself on the requirement for the migration. I see one support member asks me for a backed-up dump link, while another asks me for my old cpanel account details for direct migration. Now having provided you with both, the backup link and also the direct cpanel details, I am still being asked to give a new backup link on the same ticket (#343592).

        I don’t know what to do, as I’m completely helpless. I’ve provided everything I was asked for, and till now things don’t seem to be clear amongst the support team members. Even after having requested you to intervene to check and expedite the issue, I don’t see any response neither from you, nor the support team.

        If the support team is not trained to handle cpanel migrations, why do you offer them?

        October 13, 2017 @ 5:40 am | Reply
        • Hi donB —

          I do appreciate you providing additional details — and ticket number… and again, I want to apologize for the inconvenience and any delays that are being encountered. The sort of experience you’re encountering is not normal with our services and though the migration is now completed, I’ll be personally ensuring that I address this with you personally, in further detail, and provide you with individualized consideration.

          Jason from WootHosting

          October 24, 2017 @ 7:44 pm | Reply
  9. Ken:

    Interested in the reseller special.

    do you guys have Lets Encrypt in cPanel?

    October 11, 2017 @ 3:27 pm | Reply
    • Hi Ken –

      Yes! Lets Encrypt functionality is included and usable from cPanel’s interface for quick and easy utilization. If there’s anything else I can assist you with, please let me know — I can be reached directly at jason (at) woothosting (dot) com as well =)

      Thanks!

      Jason from WootHosting

      October 12, 2017 @ 9:15 am | Reply
  10. Ryan Bautista:

    Alright so I actually signed up for VPS from one of their previous offerings from here, and I’m fairly happy with them. The VPS is always available and is rather quick. My only complaint, well not really a complaint more like a suggestion is that they should partner up with cpanel to offer discounted licenses. I love cpanel and all don’t get me wrong, but I don’t think its worth paying cpanel nearly $20 bucks per month for a vps license.

    Other than my little suggestion keep up the great work guys.

    Ryan Bautista

    October 11, 2017 @ 3:40 pm | Reply
    • Hi Ryan!

      Great feedback and I’d like to thank you for being a client of ours. I’m pleased that you’re satisfied with the service that you’re receiving and — good news, we can actually help you out immediately with the cPanel VPS licenses. I know that the $20/month license cost is steep when you obtain it directly through cPanel, however, we’re able to provide licenses to you for a reduced rate of $14/month — same license and functionality. If this is something you’d like to obtain for your VPS (or any other VPS instances you may have with us down the road), please feel free to contact us via the ticketing system and we’ll get you squared away! If you’d like to reach out to me directly, I can also take care of this for you — I can be reached at jason (at) woothosting (dot) com.

      If there’s anything I can ever assist you with, either now, or in the future, please let me know. We greatly appreciate your business!

      Jason from WootHosting

      October 12, 2017 @ 9:16 am | Reply
  11. folio:

    Do you have FreeBSD ISOs or templates for the KVMs?

    October 11, 2017 @ 6:55 pm | Reply
    • Hi olio!

      Yes! FreeBSD ISO’s are available to deploy with our KVM offerings — additionally, our staff can assist you with mounting and installing any ISO that you may be particularly interested in that we do not natively offer in our templates =)

      If there’s anything else I can assist with, please do not hesitate to contact me directly — I’m happy to help! Jason (at) woothosting (dot) com.

      Thank you!

      Jason from WootHosting

      October 12, 2017 @ 9:17 am | Reply
  12. Danny:

    Their support is astonishingly quick. In the competitive space today that is called hosting, they sure know how to stand out from the rest. A+!

    October 11, 2017 @ 8:28 pm | Reply
    • Hi Danny!

      I appreciate your amazing feedback — we’re truly appreciative that you’re a client of ours and that you’re so pleased with the level of service you’re receiving! While I will certainly pass along your kind words to our support team, please let me know if there’s ever anything that I can assist you with that may enhance your experience with us – I can be reached at jason (at) woothosting (dot) com.

      Thank you again, we sincerely value your business.

      Jason from WootHosting

      October 12, 2017 @ 9:18 am | Reply
  13. In my experience with this company, Jason will spend more time replying on here with canned responses inviting people to personally contact him, but he never actually responds.

    He will reply to this, guaranteed, assuring me (but not really me, it’s aimed at potential customers) that he is grateful for me being a customer, sorry to hear about the bad experience and will offer for me to personally contact him.

    Jason: spend this time replying to emails, training or replacing your incompetent staff or doing what you promise.

    October 11, 2017 @ 9:23 pm | Reply
    • tominator:

      can’t say much without knowing more info but when I needed help and contact Jason he has helpful

      October 12, 2017 @ 9:11 am | Reply
      • Hi tominator!

        Thanks so much for the kind words —

        We greatly appreciate your business, and again, if there’s ever anything I can assist you with, please do not hesitate to reach out to me =)

        Thanks!

        Jason from WootHosting

        October 12, 2017 @ 10:03 am | Reply
    • Hi dah85!

      I appreciate you reaching out here and also contacting us via support. I do want to make sure that the matter has been addressed to your satisfaction, and if there’s ever anything else I can assist with — please do reach out again. I do review and reply to all emails, just sometimes, if I am CC’d on one, as you had done, I may follow up with our staff immediately (so that the issue is addressed) and then follow up as soon as possible. It depends, but I do apologize for any inconvenience that was caused and I’m certainly here to assist you.

      If there’s anything else that we can assist you with, please let either me, Jesse, or one of our staff know — if you do speak with the staff, please be sure to either CC me, or include me in your request so that I can oversee it. I will furthermore be reviewing the correspondence you received by our team to make sure it’s up to par with the service levels that we expect to deliver to clients — if any changes need to be made, I’ll be sure to have them implemented.

      Thanks again!

      Jason from WootHosting

      October 12, 2017 @ 9:19 am | Reply
      • Thanks Jason,

        I appreciate your response, and your willingness to help. I would categorize my complaint as a case of incorrect expectation being set with regards to your offer to conact you directly. I did have an issue where a suspension notice was given with the reason being some number, which wasn’t particularly useful. If you have changed your policy, then I commend your effort to resolve that. It felt like an inconsistent experience since my other dealings with WootHosting have been satisfactory.

        All in all, I think that your services are great value and your team are friendly. You do spend a lot of time responding to posts which I think does put some people at ease and sets an expectation for how things will be. I can’t blame you for that. For the price paid and the level of service (which I have had no downtime, to your credit) it’s good value. Would I recommend to others? At this stage, probably not.

        Regards,
        dah85

        October 12, 2017 @ 11:27 pm | Reply
        • Hi dah85,

          I want to thank you for the additional feedback — it’s greatly appreciated and also, thank you for the kind words which I’ll be sure to pass along to our team. I do want to apologize for any incorrectly set expectations, as that is certainly unintended and a great misappropriation of your time — which we value. I’m pleased that this experience was out-of-the-ordinary, or rather, that you’ve been a client of ours long enough to identify it as such, and still allow us an opportunity to work with you. It is our intention that in time, we can rebuild your trust in our service level so that you are comfortable recommending our services — therefore, your feedback is highly desired and any that you provide will be taken to heart and implemented.

          If there’s anything I can assist with, or do, to make things better, please let me know. Again, I greatly appreciate your time and we value your business.

          Jason from WootHosting

          October 24, 2017 @ 7:45 pm | Reply
    • Exactly. I’m experiencing the same with them.

      October 13, 2017 @ 11:55 am | Reply
      • Hi donB — again, I want to thank you for your feedback and I’ll be reaching out to you directly so that any pending matters are addressed and so that I can compensate you accordingly.

        Thank you

        Jason from WootHosting

        October 24, 2017 @ 7:47 pm | Reply
    • jcn50:

      Hi dah85,

      I am a reader of your helpful blog, I wanted to send you a little email to thank you but couldn’t find your address (& I am not a fan of social media, sorry).
      I didn’t know you were experiencing problems with WootHosting (no such thing on your blog?) and I found them very good.

      Take care//
      jcn50

      October 14, 2017 @ 5:45 am | Reply
      • Thanks jcn50! I’m glad to hear that someone is actually making use of it! I have been meaning to write up some more reviews for some vps providers shortly, as those ones I did a while ago and were only a couple of days into using them for the first time. Now that I have had most of them for a few months I feel like I can update them with my experiences.

        I have 2 vps services with woothosting, one is a $30/year kvm and a $14/year openvz. If you followed my blog you will notice I started to find a focus towards storage VPS for nextCloud, and as the woothosting plans didn’t have the space I need (which is now 500gb minimum) I haven’t had much use for them.

        I played with a couple of them here and there, and to be honest, I actually purchased another one from them (which was a 200gb special) and set it up to download some shows and run plex on it, which for the most part worked, except I was silly enough to forget to make transmission NOT seed, so I got suspended for reason 12345 or something like that which made no sense. I managed to get someone from their support to explain what it was and they forwarded the email to me. The experience I had wasn’t very friendly and not long after that I got an email saying my 3 hour old yearly service which was paid for, had not been paid. That confused me, so I tried to reach out to support but they didn’t reply, so I tried Jason and never got a reply. I took out a paypal dispute, fearing that there was something funny going on. That didn’t go well with them, basically saying they can’t do anything and wouldn’t refund while there was a dispute. Eventually, after a day or so and a LOT of frustration, they refunded me and I emailed Jason to suggest that process could be handled better.

        To his credit, he says that he has done just that. It remains to be seen if it’s true.

        I hope I don’t come across like I hate woothosting, quite the opposite, they’re okay. I also tried hosting my blog on one of their reseller web hosting plans but that had days of downtime while they migrated to a different server (server60, ring a bell for anyone else?) and the server is always overloaded and very slow.

        Sorry for the novel! :p

        October 14, 2017 @ 7:17 am | Reply
        • Oh, and thanks for letting me know about the inability to contact me. I never thought that someone would read it, but I have added it now at the footer and in the links along the top. It’s dave at dah85.com

          October 14, 2017 @ 7:38 am | Reply
  14. I’m using one 1GB kvm vps,very good.

    October 12, 2017 @ 12:36 am | Reply
    • Hi zhujiwiki!

      Thank you for being a client of ours! I’m so glad to hear that you’re enjoying the service you’re receiving and if there’s ever anything I can assist you with that may improve or enhance your experience with us, please feel free to let me know – I can be reached at jason (at) woothosting (dot) com.

      Jason from WootHosting

      October 12, 2017 @ 9:19 am | Reply
  15. MrJohn:

    Hi Jason,

    Any offers for Windows VPS by chance?
    Cheers.

    October 12, 2017 @ 12:45 am | Reply
    • Hi MrJohn!

      Thanks for reaching out! While we don’t have any listed here in this particular community offering, I can certainly provide you with an equally special discount (and a compelling offer) on a Windows VPS if you contact me with your particular requirements. Please let me know essentially how much RAM, disk space, bandwidth, and computing power you’re looking for — I’ll provide you with special pricing on monthly (and longer) packages — essentially, if at any time you like the experience that you’re receiving with the monthly package, you would be eligible to utilize the offered pricing to upgrade to a longer commitment at the enhanced discount.

      If there’s anything else I can address or assist with, please also let me know =)

      I can be reached at jason (at) woothosting (dot) com. I greatly appreciate your time and look forward to hearing from you!

      Jason from WootHosting

      October 12, 2017 @ 9:20 am | Reply
  16. Leroy:

    WH isn’t a bad host honestly, like with any company there is always room for improvement, in this case, I wish they offered services in more locations. I have a VPS with them for ~5 months (since May 3 of this year) Their prices are great and servers are v. good.

    Thinking about getting a reseller offer too

    October 12, 2017 @ 9:04 am | Reply
    • Hi Leroy!

      I sincerely appreciate the candid feedback that you’re providing (we’re very fortunate to have you as a client) — and yes, there’s always room for improvement, so the feedback that you’re giving is extremely helpful.

      We are expanding our location offerings (at least one new location being launched before the end of the year — there is a chance of 2 more actually), we’re wrapping up details and logistics with providers in several locations based upon the feedback we received from clients — where they’d like to see us expand to. Please feel free to let our team know, or let me know directly what locations you are interested in, let’s see what we can do!

      Additionally, please feel free to take advantage of the reseller offering (and let me know if there’s anything I can assist with or address) — it is my intention that you’ll enjoy the service level that you receive, but there are any concerns, please feel free to let me know and I can assist! I can be reached at jason (at) woothosting (dot) com.

      Thanks again!

      Jason from WootHosting

      October 12, 2017 @ 10:03 am | Reply
      • joihn:

        would you answer the ticket #892146?
        It has been “in progress” since yesterday.
        If you don’t want to help, just refund.

        October 13, 2017 @ 4:54 pm | Reply
        • Hi joihn —

          I want to thank you for reaching out and I do apologize for any delays — at this time, this should be addressed, however, anything is pending, or if you have any matters that I can address for you, please let me know. I can be reached at jason (at) woothosting (dot) com

          Thank you again!

          Jason from WootHosting

          October 24, 2017 @ 7:37 pm | Reply
  17. Emil:

    awesome! order has been made, and ticket created for the free month, thanks for offer

    October 12, 2017 @ 12:32 pm | Reply
    • Hi Emil!

      Thanks for signing up and contacting us — free month has already been applied! We’re very lucky to have an opportunity to work with you — if there’s ever anything I can assist with, or do for you to improve your experience with our company, please do not hesitate to reach out to me directly (jason (at) woothosting (dot) com).

      Again, we greatly value your business, thanks!

      Jason from WootHosting

      October 24, 2017 @ 7:38 pm | Reply
  18. Kudos! to Woothosting, I am having a really awesome experience with them. They have so far been my best VPS provider, I have over 10 VPS and reseller hosting with them. Jason, Dennis and Eddie have been really helpful and their support is really good! I would really recommend them to the LEB community!

    October 12, 2017 @ 12:56 pm | Reply
    • One Suggestion:- Please Try to add a European or Asian Location, as your prices are Great and servers are really good, so just try to add some asian location that would be lot better! xD

      October 12, 2017 @ 12:58 pm | Reply
      • Hi Harsh,

        We do have plans of launching both Asia-based and European locations and we are actively working with providers in both regions to work out logistics that would allow us to provide high quality services at the sort of price point that we desire to offer (client/value-centric).

        We’re on track to deliver such a location either in this final quarter, or in next year’s first quarter. Once we have additional news, we’ll be making some announcements as well as providing exclusive community and launch specials.
        We do have plans of launching both Asia-based and European locations and we are actively working with providers in both regions to work out logistics that would allow us to provide high quality services at the sort of price point that we desire to offer (client/value-centric).

        We’re on track to deliver such a location either in this final quarter, or in next year’s first quarter. Once we have additional news, we’ll be making some announcements as well as providing exclusive community and launch specials.

        Again, thank you for the feedback — it doesn’t fall upon deaf ears ever =)

        Jason from WootHosting

        October 24, 2017 @ 7:41 pm | Reply
    • Andrey R.:

      Cheers, also have been quite satisfied with their service.
      Please expand to Russia :D I have a lot of customer from there that could use your service!

      October 12, 2017 @ 7:49 pm | Reply
      • Hi Andrey!

        We’re so pleased to hear that you’re enjoying your services with us — I want to thank you for your feedback. During our last poll, we have seen an uptick in interest for hosting services in Russia, therefore, it’s something that we’re considering. Most likely, if the demand increases, this would be a location we deploy next year, as there are a number of locations that are coming back with greater interest and it does take a considerable amount of planning and implementation in order to launch a new location based upon the parameters and service levels that we require from an upstream — in an effort to deliver reliable and cost-effective services to our clients.

        All that said, we regularly request feedback — and yours has been recorded =) as we deploy new locations, announcements are made and we always provide early adopters with incentivized specials just to sweeten the deal!

        In the meantime, if there’s anything I can assist you with, please feel free to reach out, I can be reached directly via email at jason (at) woothosting (dot) com.

        Thank you again!

        October 24, 2017 @ 7:48 pm | Reply
    • Rajat:

      you seems to be indian. please tell me if cpanel is there. noob here

      October 14, 2017 @ 3:52 pm | Reply
      • Am I allowed answer if I am not Indian?

        October 16, 2017 @ 4:28 pm | Reply
      • Well I answered it in your comment but, If you are talking about VPS it comes without cpanel or any control panel at all, but the reseller hosting plans do have cPanel/WHM. If you are a newbie to hosting and VPS I would suggest you to stay away from Unmanaged Hosting or to go For Managed VPS as it involves lot of technical stuff..

        Also I help everyone leaving behind their nationality etc… @Jim Barr I guess you are allowed to answer.. PS: its a free world…

        October 16, 2017 @ 5:13 pm | Reply
        • Thank you for assisting a fellow community member =) — it’s always appreciated!

          Jason from WootHosting

          October 24, 2017 @ 7:49 pm | Reply
      • Hi Rajat!

        Our shared/reseller hosting packages are cPanel-based, however, our other services (VPS, hybrid servers, and dedicated servers) come without cPanel in order to cater to the largest audience and provide services at the most competitive rates possible.

        If there’s something in particular you’re looking for, package, plan, deal, or rate, please feel free to reach out to me directly and let me know — let’s see what we can do! I can be reached at jason (at) woothosting (dot) com.

        Jason from WootHosting

        October 24, 2017 @ 7:48 pm | Reply
    • Hi Harsh Kumar!

      I want to state my appreciation for your willingness to recommend our services — and for the compliments — I’ll be sure these are passed along to our team! While I’m pleased to hear that you’re happy with the level of service you’re receiving, please always feel free to contact me if there’s anything that I can assist with!

      We greatly value your business and your time!

      Jason from WootHosting

      October 24, 2017 @ 7:39 pm | Reply
  19. Jagger:

    you need a credit card to pay with paypal? i dont have credit card.

    October 12, 2017 @ 1:11 pm | Reply
    • Kat:

      You have to go to your invoices and manually pay them up. You can use your PayPal balance without adding a card then.
      This is because Pulse by default tries to create a recurring subscription charge for which PayPal will demand a card linked to your account.

      October 12, 2017 @ 3:24 pm | Reply
      • Jagger:

        ah okay thanks, it works now.

        October 13, 2017 @ 12:32 am | Reply
      • Hi @Kat!

        I want to thank you for providing clarification and assistance here to a fellow community member =) it doesn’t go unnoticed and if there’s ever anything I can assist you with, please do not hesitate to contact me directly — jason (at) woothosting (dot) com.

        Thank you again!

        Jason from WootHosting

        October 24, 2017 @ 7:51 pm | Reply
    • Hi Jagger!

      @Kat is correct!– without having a credit card at your disposal, the best way would be to utilize your native PayPal balance to satisfy invoices. Additionally, several of our clients who do not have a credit card will pay for services with Bitcoin — if that’s an option for you, it’s an accepted payment method as well =)

      I greatly appreciate you signing up for services and giving us an opportunity to work with you! If there’s anything I can assist you with, please do not hesitate to reach out to me directly — jason (at) woothosting (dot) com.

      Thanks again, we sincerely value your time and business!

      Jason from WootHosting

      October 24, 2017 @ 7:51 pm | Reply
  20. Eric Les:

    Awesome VPS host!! If any sales member is here, take a look at my account. ;) Im buying these left and right. Great staff, great product!

    October 12, 2017 @ 9:48 pm | Reply
    • Hi Eric!

      I’m so very pleased to hear that you’re a client of ours and enjoying services to the extent that you’re growing with us =)

      I’ll additionally pass along your kind words to our staff — if there’s ever anything I can assist you with, either now, or down the road, just let me know — I can be reached at jason (at) woothosting (dot) com.

      Jason from WootHosting

      October 24, 2017 @ 7:52 pm | Reply
  21. Gabriel:

    Are Bitcoin Payment ready?

    October 13, 2017 @ 3:49 am | Reply
    • Yes they do accept payments via bitcoin (via coinbase) and BTC orders are processed pretty fast!

      October 13, 2017 @ 1:15 pm | Reply
    • Hi Gabriel!

      Thank you for your interest — and yes, as Harsh Kumar mentioned, Bitcoin is accepted (via Coinbase). Additionally, we accept payment via credit card (through 2Checkout) and PayPal =)

      If there’s ever anything I can do for you, please let me know, I can be reached directly at jason (at) woothosting (dot) com.

      Thanks again!

      Jason from WootHosting

      October 24, 2017 @ 7:53 pm | Reply
  22. Julio Palazon:

    Bad support. I’ve waiting 48h to activate my services with WootHosting after I did the payment. They requested two times my PayPal id transaction for verifyng the payment and I’m still waiting. I need 1 minute to do it. I’m very frustated.

    October 13, 2017 @ 5:11 am | Reply
    • Hi Julio —

      I want to thank you for giving us an opportunity to work with you, and I want to apologize for any initial inconvenience. While I do see that this matter is resolved at this time, if there’s ever anything else I can assist you with, that would make your experience with us, or our services better, please feel free to email me, I am here to help — jason (at) woothosting (dot) com.

      Again, thank you for your time; we sincerely value your business.

      Jason from WootHosting

      October 24, 2017 @ 8:01 pm | Reply
  23. Scott:

    Could I run a squid proxy on these plans, or are they http-only?

    October 13, 2017 @ 8:06 am | Reply
    • Hi Scott,

      In short, yes! You’re provided with full root access and we have many clients utilizing our services for this very specific use. Please feel free to sign-up with any of these packages, if you have not already — if or when you do, be sure to email me at jason (at) woothosting (dot) com and I’ll be sure that you’re provided with the bonus complimentary month.

      If there’s anything else I can assist with, or address, just let me know; I thank you for your time!

      Jason from WootHosting

      October 24, 2017 @ 8:01 pm | Reply
  24. mark:

    Can I install Windows server 2016 in End of Summer KVM VPS Special – 2GB?

    October 13, 2017 @ 12:51 pm | Reply
    • Rajat:

      do you have cpanel on these VPS? because without cpanel they are of no use.

      October 14, 2017 @ 3:49 pm | Reply
      • Well, these are unmanaged VPS, you wont get any control panel with them.

        October 17, 2017 @ 1:44 pm | Reply
    • Hi Mark — excellent question, and thank you for your interest!

      We got two options. While we do have Windows Server 2016 based packages available — if you let me know what resources you’re looking for, I can provide you with a custom special that would be at the same extent of discounting that we would feature to the LEB community. Additionally, yes, if you were to obtain that 2GB KVM special, it would be possible to install Windows Server 2016 if you provide the ISO — we can mount it for you, and you would be able to install it via VNC.

      If there’s anything I can assist with, or further address, please let me know — I can be reached at jason (at) woothosting (dot) com.

      Again, I thank you for your time and your interest!

      Jason from WootHosting

      October 24, 2017 @ 8:05 pm | Reply
  25. Andrew:

    I can also certify that Woot Hosting is legit. I have a shared hosting account with them for 7 months and a VPS for 3 months. These guys aren’t perfect but sure do know how to run a hosting business professionally, so thumbs up from me.

    -Andrew

    October 13, 2017 @ 12:52 pm | Reply
    • Julio Palazon:

      Their customer care service is whatever but professional. In their webpage they guarantee a 24/7/365 support that is obviously fraudulent. They ignore sistematically all my requests, with automated replies.

      October 13, 2017 @ 3:52 pm | Reply
      • Richard:

        That sucks to here, not to sound arrogant but any proof? Customer care has been pretty responsive to me today so far, I got a reply to my sales question in under 45 minutes, and answer to my TUN/TAP and rDNS request in 22 minutes.

        Not a human or automated reply, other than the initial ticket confirmation email that gets mailed out by WHMCS but that’s standard everywhere and nbd.

        October 13, 2017 @ 6:02 pm | Reply
        • Julio Palazon:

          Finally they solved the issue. I have been waiting more than 48h.

          October 14, 2017 @ 1:26 am | Reply
      • I would agree with richard over here, Their support is really good.. most of my SUPPORT tickets are answered by Eddie within 30 mins(any hour of the day, seems like he is up 24×7) and they even help me on SSL/VPS management based issue(most providers dont)…

        October 14, 2017 @ 2:40 pm | Reply
        • Terrence:

          I must say that they are quite helpful, for a $4/yr (4 dollars a YEAR folks that is pennies per month) service, they actually offer 24×7 support which is f*ckin impressive….

          I have only submitted 3 tickets with them so far but everytime I had questions either Jason or Eddie have been quick to pick up on the ticket and help.

          +1.

          October 14, 2017 @ 10:20 pm | Reply
          • Hi Terrence!

            I want to thank you for your feedback! I’m very pleased to hear that you’re satisfied with the value and the service that you’re receiving. I’ll be sure to pass along your feedback to our support team. If there’s ever anything I can assist you with that may improve your experience with our service, please do not hesitate to reach out to me via email: jason (at) woothosting (dot) com.

            Thank you again, we greatly value your time and business!

            Jason from WootHosting

            October 24, 2017 @ 8:11 pm
        • Hi Harsh Kumar! I will be passing along your kind words to our team — and Eddie (who does indeed put in long hours!)

          I want to thank you again for your kind words, we’ve very fortunate to have you as a client!

          Jason from WootHosting

          October 24, 2017 @ 8:10 pm | Reply
      • Hi Julio!

        While the matter mentioned has been resolved at this point, I want to apologize again for any inconvenience that occurred when initially deploying services to you. Additionally, I’ll be sure to take a look at your ticket history with our team here — while we do have 24x7x365 real-human support, I want to see what improvements we can make so that an experience such as yours can be handled better in the future.

        I want to thank you for your feedback and your time. We greatly value your business.

        Jason from WootHosting

        October 24, 2017 @ 8:10 pm | Reply
    • Hi Andrew!

      I want to thank you for sharing your experience with the community! We’re very fortunate to have you as a client, and if there’s ever anything I can assist you with that would improve your experience with us, or our services, never hesitate to reach out and let me know! While we certainly aim for ongoing improvement, I do hope that your growth with us is reflective of improvements you see. If you’d ever be willing to share your feedback in greater detail, please feel free to email me at jason (at) woothosting (dot) com.

      Jason from WootHosting

      October 24, 2017 @ 8:09 pm | Reply
  26. Richard:

    If I order two VPS now, do I still get the free month offer on both?

    October 13, 2017 @ 2:43 pm | Reply
    • Richard:

      Answering my own question here, as i opened sales ticket and got my answer there.

      The answer is yes.

      October 13, 2017 @ 6:02 pm | Reply
      • Hi Richard, you’re correct! If there’s ever anything I can assist with that would improve the experience you have with us, never hesitate to reach out to me and let me know — we greatly value your business!

        I can always be reached at jason (at) woothosting (dot) com.

        Jason from WootHosting

        October 24, 2017 @ 8:11 pm | Reply
  27. Gary:

    Their support is definitely 2nd to none. They spent the day working with me to help fix an issue with my wordperss install even though they didn’t have to, and I’m highly grateful. I don’t plan on going anywhere else, thank you so much guys!

    October 13, 2017 @ 7:11 pm | Reply
    • Hi Gary!

      We’re very fortunate to have you as a client of ours, and I’m glad to hear that you are enjoying the support that you’re receiving from us. Please do not hesitate to contact me directly if there’s ever anything I can assist you with, I can be reached at jason (at) woothosting (dot) com.

      Thank you again for sharing with the community!

      Jason from WootHosting

      October 24, 2017 @ 8:11 pm | Reply
  28. Fuyu:

    Have 17 VPS with them, no problems. Only thing I feel noteworthy to mention is if you are paying by 2CO you will end up waiting hours for your VPS. If you want instant activation, pay using Paypal.

    October 14, 2017 @ 10:40 am | Reply
    • Hi Fuyu!

      We greatly appreciate your business and your feedback to the community! You’re certainly right, unfortunately at times 2CheckOut does require some time to review payments that are submitted before providing your payment to us — while we certainly do what we can to minimize any delay in provisioning or deployments, other forms of payment (such as PayPal or Bitcoin) typically require substantially less time to get processed and delivered to us.

      Again, I want to thank you for being a client of ours and if there’s anything I can do to assist you, or help you grow with us, please feel free to reach out to me directly and let me know — I’m certainly happy to help!

      I can be reached at jason (at) woothosting (dot) com.

      Jason from WootHosting

      October 24, 2017 @ 8:12 pm | Reply
  29. Rajat:

    what about cpanel on your vps you didnt write about it?

    October 14, 2017 @ 3:50 pm | Reply
    • Well, these are unmanaged VPS, you wont get any control panel with them. So I would suggest you to a managed cpanel VPS if you want cpanel.

      October 16, 2017 @ 5:08 pm | Reply
    • Hi Rajat!

      It sounds like you’re looking for something that is slightly deviated from the specials being offered here, because the VPS plans being offered, are unmanaged and without cPanel (or any panel) in order to keep pricing as low as possible.

      What I would like to do, if provided an opportunity, is provide you with a custom deal — please feel free to reach out to me at jason (at) woothosting (dot) com and let me know the requirements, RAM, CPU, HDD, bandwidth, etc that you’re looking for, and allow me a chance to make you an offer.

      Jason from WootHosting

      October 24, 2017 @ 8:08 pm | Reply
    • Hi again Rajat!

      cPanel is available on VPS packages, however, the required license is not included with any of these plans. While the pricing of each of these packages are sustainable for us to offer the community, they do have fairly slim margins that would not allow us to include or subsidize the cost of a cPanel license for an entire year. I do want to make sure you get the deal you’re looking for, so if you contact me, I will put together something custom for you — again, I can be reached at jason (at) woothosting (dot) com.

      I look forward to hearing from you!

      Jason from WootHosting

      October 24, 2017 @ 8:13 pm | Reply
  30. Ravi:

    Can I start wordpress site on this VPS?

    October 14, 2017 @ 3:55 pm | Reply
    • Yes. The included Softaculous has a nice WordPress Installer via cPanel.

      If you have several WP sites, consider the free+ ManageWP service to manage updates to multiple WP sites.

      If you are looking for a cool drag-and-drop page builder for WordPress, consider the Elementor Plugin. Its Pro version rocks, but the free version is also very complete.

      Have fun!

      October 16, 2017 @ 4:24 pm | Reply
    • Yup… Perfect answer….

      October 16, 2017 @ 5:07 pm | Reply
      • Intelpentium0:

        Hi,
        Happy Diwali.
        How is Hopebilling? Is it okay to work with?
        I am using WHMCS. Just to know about a new choice.

        October 17, 2017 @ 3:03 am | Reply
        • Hi Intelpentium0,

          Thankyou and Happy Diwali!!! Hopebilling is a fantastic billing panel but with some bugs, You can install their free version and test it out, that will give you an idea about its working. I am using them for my hosting services Check it out here:- client(.)hostr(.)in and if you need any help with the panel.. PM me on LET etc.

          October 17, 2017 @ 1:48 pm | Reply
    • Hi Ravi — thank you for your interest in our services!

      In short, yes! Lots of clients are utilizing our VPS services for running and hosting WordPress sites =) Our support is always available to assist if you have any questions.

      If in the meantime there’s anything I can address, please certainly let me know — I can be reached at jason (at) woothosting (dot) com.

      Thanks again!

      Jason from WootHosting

      October 24, 2017 @ 8:13 pm | Reply
  31. Zohaib:

    My account getting marked as Fraud :(…

    Why???

    October 15, 2017 @ 10:12 am | Reply
    • The same thing happened to me a couple months ago. There’s something with the validation service they are using.

      Open a ticket and they will work with you to make things right.

      October 16, 2017 @ 4:25 pm | Reply
      • Hi Jim, thanks so much for helping a fellow community member. I greatly appreciate it =)

        October 24, 2017 @ 8:14 pm | Reply
    • Hi Zohaib!

      I greatly appreciate you signing up and I do certainly apologize for any inconvenience — we do have some third party screening utilities that look at the specific variables of orders that are received — while normally these do a good job, they do at times flag legitimate orders (unfortunately no perfect system exists yet).

      What I can do though, if allowed, is look into this personally if this is still an issue being encountered or unresolved. I can be reached at jason (at) woothosting (dot) com. If you were to contact me I’ll look into this — it’s my intent to make it worth your time.

      Again thank you and I look forward to hearing from you!

      Jason from WootHosting

      October 24, 2017 @ 8:13 pm | Reply
  32. Susan:

    Have 2 reseller plans with Woot. one for months, other for about a month. Both have been up and down for at least 24 hours. Tickets placed “in progress”…

    When working not bad hosting but would not place any of my businesses that rely on hosting for income. Great place to use as playground or non-mission critical services.

    October 15, 2017 @ 5:02 pm | Reply
    • Susan:

      12 hours of ticket “in progress”. No updates, nothing. Cannot access any sites, WHM or FTP. Pretty sad.

      October 16, 2017 @ 12:35 am | Reply
      • Susan, I’m on that boat too.
        I’ve opened a ticket and sent an email to Jason.

        October 16, 2017 @ 2:02 pm | Reply
        • Susan:

          Yea Rafael, real sad. Eddie (support) telling me the issue is on my end and everything working fine on his. Sure wish I was on his end so could have working sites, FTP and email:)

          I caution anyone wishing to run a business to think long and hard about using Woot…

          October 16, 2017 @ 2:25 pm | Reply
          • Susan:

            Coming up on 48 hours with no email or working sites…

            October 16, 2017 @ 6:47 pm
      • Susan:

        All this time passed and someone finally speaks from Woot. Server under attack. If someone would have said this up front, instead of “your site is working on our end” could have understood. But to just to let customers sit with no info is unacceptable. Never in my many years been told “your site is working fine on our end” from a hosting company for 48+ hours.

        October 17, 2017 @ 2:31 am | Reply
        • Manjul:

          wow…. i didnt get this message but i suspected it based on other stuff that was happening. Good to know, wish i knew where that response was. I did notice that PING is now blocked on Server72, finally!

          October 17, 2017 @ 4:27 am | Reply
        • I feel like their servers are always “under attack”. I have two reseller-accounts with them and both are almost unusable. The last few days I have had a few hours a day, where my IMAP would be mostly offline. Often times, the WHM would not even load.

          I have logged in multiple times over the course of the last 14 days, and the lowest load average I have seen, was 9 – most times it is about 25-35. Zipping a file via cPanel is usually at a pace of only a few megabytes per minute.

          I know that you get what you pay for and my acounts with them was not intended for business critical stuff, but the servers are obviously not just a bit overloaded or out of balance, it’s extreme…

          I have a reseller account in NY and one in LA.

          Yesterday I created an account with AlphaRacks – so far very good, I hope it lasts.

          Here are live stats based upon a simple PHP-page on each server, which just runs phpinfo() on a regular http-connection. I hope we can all agree, that it should not take 10s or more to render this page, which is often the case with Woot.

          https://stats.uptimerobot.com/o23vZiZ1Z

          November 30, 2017 @ 5:45 am | Reply
      • Are you guys on server 72 as well? If so, may be time to jump ship, they told me in my support ticket they are being DDOS attacked, then told me they are keeping the same IP for the new server, which means the attack will be back. Told me this week 48 hours, then told me 2 days ago 24 hours, still no site up. BAD COMPANY

        October 22, 2017 @ 10:28 am | Reply
    • Manjul:

      Well the Los Angeles reseller server went down sometime in the last 48 hours (I was flying from Asia when it went down). I am having the same issue as Suan and Rafael. Whatever the issue is, its on their end, even though they claim its fine. I cant access their CPANEL or file manager or FTP or email to get my site out of there, so i can redeploy. If you are on Server72, its down guys.. it was fine, and I was happy until this went down.

      October 16, 2017 @ 8:49 pm | Reply
      • This is exactly the sort of thing I was talking about. Their support are helpful for simple things but when it comes to server issues they don’t help. Where is Jason now?

        October 16, 2017 @ 8:58 pm | Reply
        • Hi dah85 — I want to apologize if there’s been any delay on receiving support during this time. This particular situation arose and manifested itself in an unexpected way.

          Additionally, I want to make sure your services are at this present time restored and functioning as expected and address any matters or concerns that may be present.

          Again, please let me know at this time if there’s anything that I can assist with – jason (at) woothosting (dot) com.

          Thank you

          October 24, 2017 @ 8:15 pm | Reply
      • Susan:

        Yes, been down for a long time.

        Sure hope Lowendbox folks so not let Jason “Woot” post another offer. I buy most all my hosting deals through lowendbox listings so if see Woot again, be the last time.

        October 16, 2017 @ 9:11 pm | Reply
        • Well so far they have been a sold provider to me but this is the first time I am experiencing this kind of scenario.. I am on server72 for a couple of months and its the first time its down, and for so LONG!!
          They seriously need to work on this…

          October 17, 2017 @ 1:51 pm | Reply
          • Hi Harsh Kumar — I apologize for the trouble that has been caused while we were exhausting options to prevent a migration (which we ended up having to do out of necessity for clients and future clients). That being said, I would like to provide you with assurance that the issue that transpired has been identified and should not be encountered again due to our remediative actions.

            If there is anything I can address or assist with, please let me know. As always, I appreciate your time and value your business.

            Jason from WootHosting

            October 24, 2017 @ 8:15 pm
      • Yes, I’m on server72 as well. Waiting and hoping for the best, cause answers to my ticket are zero so far. =(

        October 16, 2017 @ 9:46 pm | Reply
        • Manjul:

          its back up for now… :)

          October 17, 2017 @ 4:55 am | Reply
          • Its fluctuating…. Its Up and down again….

            October 17, 2017 @ 12:35 pm
          • Hi Manjul — the migration has been completed and at this time, all services should be running smoothly. I greatly apologize for the problems encountered and if there’s anything I can assist with, please do not hesitate to reach out to me – jason (at) woothosting (dot) com.

            Thank you!

            Jason from WootHosting

            October 24, 2017 @ 8:16 pm
          • Hi Harsh Kumar — I do apologize that services were fluctuating in availability earlier, and while at this time this matter should be resolved and services should be running smoothly, please do let me know if there’s anything I can assist with – jason (at) woothosting (dot) com.

            I thank you for being a client of ours, please let me know if there’s anything I can do for you.

            October 24, 2017 @ 8:16 pm
        • Hi Rafael —

          I do apologize for the inconvenience that was incurred by this matter. While at this time the migration has been completed and services should be running smoothly, please do let me know if there’s anything if there’s anything I can assist with or address — I can be reached at jason (at) woothosting (dot) com.

          I do greatly appreciate your time.

          Jason from WootHosting

          October 24, 2017 @ 8:16 pm | Reply
      • The Server was victim of a highly sophisticated SYN attack.(As stated by their team) so I guess all we can do is wait while they fix it… but 48hours is way too much

        October 17, 2017 @ 2:07 pm | Reply
        • Hi Harsh,

          You’re correct, that was the reasoning that clients were encountering service impact. At this time, the migration has completed and all clients that were being affected should be running upon the new infrastructure that includes greatly enhanced DDoS-protection against such sophisticated attacks.

          I want to thank you for assisting the community here — if there’s anything I can do to assist you, please let me know!

          Jason from WootHosting

          October 24, 2017 @ 8:16 pm | Reply
      • Hi Manjul —

        I want to apologize for any inconvenience and make sure that at this time your services are restored and functioning as expected after the migration. If you do not mind, please send me an email at jason (at) woothosting (dot) com — or open a ticket and mention my name to have it flagged to my attention, so that I can make sure everything is resolved to your liking.

        Again, I want to apologize for any trouble that was caused and make sure you’re taken care of.

        I look forward to hearing from you

        Jason from WootHosting

        October 24, 2017 @ 8:14 pm | Reply
    • Susan:

      Unbelievable. Still no working sites. Support contacts occasionally with cryptic replies cannot understand, I reply and ticket is placed back “in progress”.

      Anyone know what state Woothosting operates out of?

      October 18, 2017 @ 4:05 pm | Reply
      • Hi Susan —

        I want to apologize for any inconvenience that has been experienced. At this time, services have been migrated, restored, and should be running as expected.

        If there’s anything I can assist with, please do not hesitate to reach out to me directly – jason (at) woothosting (dot) com.

        Thank you again

        Jason from WootHosting

        October 24, 2017 @ 8:17 pm | Reply
    • Susan:

      Today is the 21st. Still no working sites on Woothosting platform. Got an update last night:

      “We are currently migrating all cpanel accounts to our brand new server. It will take 24 hours to complete Once done we will update via email. Please contact with us once you got migration complete mail.”

      Unbelievable…

      October 21, 2017 @ 8:07 am | Reply
      • Hi Susan —

        Again, I want to apologize for the inconvenience encountered during the resolution of this issue. At this time, services have been migrated, restored, and should be running as expected.

        Thank you,

        Jason from WootHosting

        October 24, 2017 @ 8:17 pm | Reply
  33. Zohaib:

    Stay away this service, opened my account two days ago. Shared hosting switching PHP doesn’t work, FTP doesn’t work, ticket response time centuries! Probably one of the most pathetic service uptimes ever. I might have not seen server working for like 3-4 hours with good performance. Tickets stay in progress forever!

    Would highly suggest get hosting else where for cheap.

    October 17, 2017 @ 12:03 am | Reply
    • Hi Zohaib!

      I want to thank you for reaching out and I am certainly concerned about the issues that you’re encountering. If provided the opportunity, I’d like to ensure that you’re taken care of and investigate the issues that you’re presenting, including those regarding support. If this sounds fair to you, please reach out to me directly at — jason (at) woothosting (dot) com.

      I look forward to hearing from you!

      Jason from WootHosting

      October 24, 2017 @ 8:17 pm | Reply
  34. hello Jason

    reseller hosting is SSD storage or HDD?

    October 17, 2017 @ 4:13 am | Reply
    • Its HDD bro…

      October 17, 2017 @ 12:32 pm | Reply
    • Hi abang noob,

      Our reseller hosting resides upon a hardware RAID-10 protected array that is composed of enterprise grade hard drives. While these are not SSD, they are optimized and monitored for read/write performance — with the added boost that RAID-10 provides.

      Please let me know if there’s anything else I can address or assist with — I greatly appreciate your time and look forward to working with you!

      Jason from WootHosting

      October 24, 2017 @ 8:18 pm | Reply
  35. Coway Boy:

    Dont order openvz host. So slow. It take more than 3 hour for ubuntu full update. Omg. Dont know it cause from network or hdd slow to recompile. So sad.

    October 17, 2017 @ 1:16 pm | Reply
    • Hi Coway Boy!

      I want to thank you for reaching out and I am also particularly concerned about the issue that is being encountered. I’d like to personally resolve this issue, as such performance should not experienced. If this sounds fair, please contact me at jason (at) woothosting (dot) com at your earliest availability.

      I greatly value your business and look forward to hearing from you!

      Jason from WootHosting

      October 24, 2017 @ 8:18 pm | Reply
  36. Zach:

    any deal on cloud resource pools?

    October 17, 2017 @ 2:13 pm | Reply
    • Eva:

      it’s another horror, maybe oversold.

      October 18, 2017 @ 8:36 am | Reply
      • Hi Eva —

        I thank you for reaching out to the community and if you have experienced issues with our cloud resource pool service, I would sincerely appreciate hearing more. If you do not mind, please feel free to email me at jason (at) woothosting (dot) com — I’ll make it worth your time!

        Thanks again!

        Jason from WootHosting

        October 24, 2017 @ 8:20 pm | Reply
        • Eva:

          Your resource pools today :

          wget -qO- bench.sh | bash
          ———————————————————————-
          CPU model : Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz
          Number of cores : 4
          CPU frequency : 3292.644 MHz
          Total size of Disk : 25.0 GB (0.9 GB Used)
          Total amount of Mem : 1024 MB (27 MB Used)
          Total amount of Swap : 1024 MB (1 MB Used)
          System uptime : 0 days, 0 hour 22 min
          Load average : 0.87, 0.89, 0.65
          OS : Ubuntu 16.04.1 LTS
          Arch : x86_64 (64 Bit)
          Kernel : 2.6.32-042stab125.5
          ———————————————————————-
          I/O speed(1st run) : 6.4 MB/s
          I/O speed(2nd run) : 9.7 MB/s
          I/O speed(3rd run) : 5.3 MB/s
          Average I/O speed : 7.1 MB/s
          ———————————————————————-
          Node Name IPv4 address Download Speed
          CacheFly 205.234.175.175 93.5MB/s
          Linode, Tokyo, JP 106.187.96.148 11.3MB/s
          Linode, Singapore, SG 139.162.23.4 4.10MB/s
          Linode, London, UK 176.58.107.39 13.4MB/s
          Linode, Frankfurt, DE 139.162.130.8 12.0MB/s
          Linode, Fremont, CA 50.116.14.9 3.44MB/s
          Softlayer, Dallas, TX 173.192.68.18 45.2MB/s
          Softlayer, Seattle, WA 67.228.112.250 24.4MB/s
          Softlayer, Frankfurt, DE 159.122.69.4 11.8MB/s
          Softlayer, Singapore, SG 119.81.28.170 8.98MB/s
          Softlayer, HongKong, CN 119.81.130.170 9.49MB/s
          ———————————————————————-

          The same node last week :

          Disk Speed
          ———-
          I/O (1st run) : 1.1 GB/s
          I/O (2nd run) : 341 MB/s
          I/O (3rd run) : 334 MB/s
          Average I/O : 225.367 MB/s

          Oversold?

          November 12, 2017 @ 5:11 am | Reply
    • Hi Zach!

      I sincerely appreciate your interest in our cloud resource pool service — we do have specials available at: https://www.woothosting.com/pulse/cart.php?gid=15

      Please reach out to me directly at jason (at) woothosting (dot) com and let me know if any of our existing plans fit the bill, or if you’d like something custom, please let me know what you’re looking for and I’ll put together a solution for you.

      Jason from WootHosting

      October 24, 2017 @ 8:19 pm | Reply
  37. Sen:

    what does its mean Reseller Hosting >

    can i use for my personal website and not for resell ?

    October 17, 2017 @ 3:10 pm | Reply
    • Well It means that you can use it to Resell hosting to someone else, you will be able to generate individual cpanel accounts etc. Now comming to your other question Yes! you can it for your personal sites too….

      October 17, 2017 @ 4:39 pm | Reply
      • Hi Harsh Kumar — thank you again for assisting a fellow community member =)

        Much appreciated!

        October 24, 2017 @ 8:20 pm | Reply
    • Hi Sen!

      Great question — just as Harsh Kumar has mentioned, reseller hosting does allow you to create multiple cPanel accounts, each of which can be set up to run websites (yours and/or the sites of your customers). Reseller hosting is in a sense, a step up from normal cPanel shared hosting. It allows you to effectively make “normal cPanel shared hosting” accounts if/when you want.

      If there’s anything else I can address or assist with, please let me know — we look forward to working with you!

      Jason from WootHosting

      October 24, 2017 @ 8:20 pm | Reply
  38. Eddie / Jason

    The situation is unbearable. The outages are still happening.
    I need to move my plans and sites to another server NOW.

    I can barely open my sites or even login via WordPress admin.
    The dashboard logs off all the time, when it doesn’t drop to an error page 522
    directly to cloudflare fallback.

    I can’t even backup my data via duplicator to move it to another host.
    FTP doesn’t connect either.

    I really need this structure to be reliable, or I’ll cancel those plans.

    That’s just bad press for you guys.
    I’m waiting for a position on that matter URGENTLY.

    Thanks.
    Rafael

    October 18, 2017 @ 11:59 am | Reply
    • Susan:

      Same here Rafael.

      Just as bad, no communications from them. They will not keep current users up to date with status or move them to working sites so anyone thinking about signing up, better think twice.

      October 18, 2017 @ 12:04 pm | Reply
      • Hi Susan,

        I greatly appreciate your communication with this community — and while at this time, this matter should be resolved, please do let me know if there’s anything I can assist with.

        Thank you again!

        Jason from WootHosting

        October 24, 2017 @ 8:21 pm | Reply
    • jcn50:

      Server72 is being migrated (you should have received an email), and should be up and running in less than 48 hours.

      October 19, 2017 @ 3:59 am | Reply
      • Hi jcn50 — I want to thank you for sharing that notification with the community. While at this time the migration has completed and services should be restored and running smoothly, please do let me know if there’s anything I can assist with – jason (at) woothosting (dot) com.

        Jason from WootHosting

        October 24, 2017 @ 8:21 pm | Reply
    • Hi Rafael,

      I do apologize and while I do see that this has been resolved at this time, please do reach out to me if there’s anything lingering, or if there’s anything I can do to assist you (or improve your experience with our hosting).

      I greatly appreciate your time and your business.

      Jason from WootHosting

      October 24, 2017 @ 8:21 pm | Reply
  39. mike:

    I’m a server72 customer, and just got the following email from them. While I was frustrated, I understand, and in all fairness, I think some of you are just being overly dramatic. Being an IT professional myself, I can see and understand that the issue is really not their fault and the way they’re handling it is pretty good, and is honestly something other web hosts should learn from.

    Cheers for the impeccable service and updates Jason, Jesse and team.

    Hi Michael,
    
    You are receiving this email because we have identified that you may be experiencing intermittent network connectivity issues with one of the services you have with us that reside upon our server (identified as Server72).
    
    On Sunday, troublesome symptoms indicative of network issues began manifesting; progressively impacting the cPanel hosting server that your account resides on. This server was found to be the recipient of an increasingly sophisticated SYN attack, and although the attack was initially mitigated by our upstream’s DDoS-mitigation methodologies, unfortunately as the attack advanced and progressed, the traffic began to impact service deliverability for some clients.
    
    Since the first signs of this issue surfacing, we’ve exhausted all of our options for attempting to mitigate this attack without having to advance towards a migration to a segregated network.
    
    To avoid any additional or potential impact to your services, it is necessary and in the best interest of clients that the clients and services residing upon this server are migrated to a segregated network that will be equipped for mitigating sophisticated attacks of this size.
    
    To clarify, your services will be placed upon a segregated network that will prevent exposure, risk, and the potential impact that are inherent with a recurrence of an attack of this sophistication and magnitude.
    
    Michael, we’d like to address this matter in a personalized manner and emphasize that we deeply apologize for any impact or inconvenience that may have been encountered by this attack.
    
    Furthermore, we would like to emphasize that as a company, client experience is of paramount precedence. Additionally, for the sake of transparency with our clients, we admit that matters did not go as well as planned and though corrective actions will be taken internally to prevent a recurrence, we’re truly sorry for any of the inconvenience it has caused to you and any downstream clients you may be providing services to.
    
    While we are here to address any of your concerns as well as any feedback that you would be providing us; as a client upon this server who may have been affected, we will be providing you with an additional free month of service (for client communication purposes, we only ask that you please open a ticket to request this to be applied to your account).
    
    While similar incidents are unavoidable at times with any hosting provider or in any hosting environment, we do expect that this isolated incident will be remedied by migrating your services to the segregated network.
    
    To clarify and summarize:
    
    We are immediately migrating Server72 clients to the new, segregated network. This process may take up to 48 hours, but you will be receiving a follow-up email upon completion.
    Please note that as an unavoidable side-effect of migrating to a segregated network, an IP change will be necessary. You will be sent an e-mail containing the new server IPs/nameservers.
    Any of your accounts, clients, data, websites, and services will protected with Radware-enhanced advanced DDoS mitigation technologies.
    The additional staff that is dedicated to this environment has designed, tested, and implemented proactive measures to protect, monitor, detect, and address matters that inevitably arise in shared/reseller/webhosting environments. While this is realistically “behind the scenes” work, from a client’s perspective, you should experience improved performance, consistency, and stability.
    
    Again, we apologize for any impact this may have caused to you, your business, and your clients. We appreciate your feedback and understanding during this unfortunate time. Moving forward, measures are in place that should prevent a recurrence of service impact.
    
    As always, please do not hesitate to reach out to us if there’s anything we can assist with or address. Your feedback and business is extremely important to us.
    
    support@woothosting.com
    October 18, 2017 @ 6:05 pm | Reply
    • Susan:

      You can call it “overly dramatic” if you like, but no site, no email or access since late Oct 14th is unacceptable. I am also an IT professional and would lose my job if that is the service level I provided…

      October 19, 2017 @ 3:59 pm | Reply
      • Keith E.:

        Ehh, it could’ve been a lot worse. Trust me, situations like this are nasty for everyone, and puts the host in a difficult spot with limited options. This is coming from an ex-employee of a major shared hosting provider, prior to it getting sold to EIG and getting laid off. And I can tell you for a fact that they are handling this situation better than most would, so I applaud Jason and his crew for that.

        No offense intended but if you were an IT professional, you would not host any important websites on any shared hosting service. That’s what VPS’s and Dedicated Servers are for.

        October 19, 2017 @ 7:07 pm | Reply
        • Hi Keith!

          Thank you for the feedback and the kind words. If there’s anything I can assist you with, either now, or down the road, please do not hesitate to reach out to me – jason (at) woothosting (dot) com.

          Jason from WootHosting

          October 24, 2017 @ 8:22 pm | Reply
      • Well They are taking it pretty seriously else the situation could have been lot worse, @Keith E I agree with you in my past experience many hosts have simply disconnected the server and waited for the attack to end.. they simply stated “SERVER IS UNDER DoS ATTACK, we cannot do anything”

        October 20, 2017 @ 6:35 am | Reply
      • Hi Susan — I certainly agree with the points you’ve made, and I do apologize for any of the delays and problems that this issue created. Though the services should now be online in an improved and more durable environment, please do let me know if there are any unresolved matters that I can address, or anything I can do to assist.

        Jason from WootHosting

        October 24, 2017 @ 8:22 pm | Reply
    • Susan:

      48 hours has pasted. Now I get this last night:

      We are currently migrating all cpanel accounts to our brand new server. It will take 24 hours to complete Once done we will update via email. Please contact with us once you got migration complete mail.

      October 21, 2017 @ 8:04 am | Reply
      • Hi Susan – at this time, the migration has been completed and you should have received emails from us — services should be up and running as expected. If there’s anything I can assist with, please do not hesitate to reach out to me.

        Thank you

        October 24, 2017 @ 8:23 pm | Reply
    • The DDOS attack isn’t their fault, but telling customers 2 weeks ago the server was fine is unacceptable, and lying. I received the same email, and it was referring to this last sunday, which is actually 2 weeks after our sites went down. They are making it up as the go along, notice no replies to these concerns?

      I worked IT for 26 years, yes trained, certified IT, not what every 19 year old calls themselves because the fixed their neighborhood computers for a year. When a host says it’s a DDOS, then tell you the ip will remain the same on the new server, it’s time to jump ship, as the attack won’t stop.

      Oh and BTW, they don’t own these servers, they resell them. They have no control of them, but claim “their techs are working hard to stop the ddos”

      October 22, 2017 @ 10:45 am | Reply
      • Hi James — great feedback and thank you for sharing with the community.

        We’re very fortunate to have you as a client and while you bring up some good points, I did want to address a couple things mentioned. The landscape of DDoS attacks is ever-changing and while there are many solutions available for mitigating, some are more effective than others — some are also more up-to-date than others. “When a host says it’s a DDOS, then tell you the ip will remain the same on the new server, it’s time to jump ship, as the attack won’t stop.” — while the IPs did change with this migration, more importantly here, on a shared client environment, is that the mitigation technology is adequate. Effectively, for this node, that was the case up until this attack — so, two weeks prior, things were fine. Additionally, there are pros and cons to both owning, and leasing infrastructure — we do both. For network related issues, there is only so much that can be done on the server-side, so frankly speaking, most issues that can’t be resolved at this level have to be addressed with the upstream provider. Even if you have, what you might call, “your own network”, you still have to communicate with upstream providers in your blend when issues occur. In the grand scheme of things, no one has control, except maybe the attacker =)

        That being said, I do greatly appreciate your time and your insight. If there’s anything I can assist with, or if you would like to chat, please feel free to reach out to me — jason (at) woothosting (dot) com. I thank you for your time and your perspective!

        Jason from WootHosting

        October 24, 2017 @ 8:23 pm | Reply
    • Hi mike!

      I want to thank you for your candid feedback and your perspective. At times, it’s true, we encounter some unexpected issues. I will be sure to pass along your kind words to our team here. While at this time this issue should be resolved, and services are restored and running, please do let me know if there’s anything I can ever assist you with — I can be reached at jason (at) woothosting (dot) com directly.

      Again, please feel free to reach out at any time – I greatly appreciate your business!

      Jason from WootHosting

      October 24, 2017 @ 8:22 pm | Reply
    • ejsolutions:

      I made a particular point of emailing Woothosting, to compliment them on the email explanation of what was going on. Admittedly, I did’t use the VPS on Server72 for any production use, so wasn’t immediately aware of the situation.
      The explanation/mitigation is above and beyond what hosting providers normally present to their clients. I only see comparable communication from a top-tier UK provider AFTER I ask them for details.
      Notwithstanding the obvious frustration when a server becomes unusable, Woothosting really should be applauded for this candid approach. I am sure that with hindsight they will become more responsive when clients (note the plural) are telling them something is wrong.
      Stick with ’em guys, if at all possible.
      EJ

      November 1, 2017 @ 10:44 am | Reply
  40. Same here server72 sites lagging to death what you get for 6.00 a year unusable service

    October 19, 2017 @ 3:01 am | Reply
    • jcn50:

      Server72 is being migrated (you should have received an email), and should be up and running in less than 48 hours.

      October 19, 2017 @ 4:01 am | Reply
      • Hi jcn50 — thank you for assisting a fellow community member — the migration of Server72 has been completed. Any clients that are encountering any issues are encouraged to contact me – I can be reached at jason (at) woothosting (dot) com.

        Thanks again!

        Jason from WootHosting

        October 24, 2017 @ 8:25 pm | Reply
    • Hi jurium — I do apologize for the encountered lag, however, now services should be back up and running and performance should be much better. Either way, please feel free to reach out to me directly – jason (at) woothosting (dot) com. If you are still experiencing performance issues, please let me know so I can personally address them.

      I greatly value your business, thank you!

      Jason from WootHosting

      October 24, 2017 @ 8:24 pm | Reply
  41. Keith E.:

    Agreed, they seem to be handling this very well and professionally. I used to work for a hosting company (before they got swallowed up by the big evil giant, EIG), and they always had multiple servers down AT A TIME for DDoS, and did absolutely *nothing* about it but wait it out. So definitely a good thing to see that WootHosting are being proactive about it!

    P.S. Sounds like the server72 issue is related to shared hosting services so I am not actually affected. I am a VPS customer of WootHosting and have been very happy with the performance and uptime.

    October 19, 2017 @ 11:22 am | Reply
    • Hi Keith!

      I want to thank you for being a client of ours, your kind words, and for your feedback. We’re very fortunate to have an opportunity to work with you — and I’m pleased to hear that you’re satisfied with the services that you’re receiving!

      If there’s ever anything I can assist you with, either now, or in the future, please let me know – I can be reached directly at jason (at) woothosting (dot) com.

      Thank you =)

      Jason from WootHosting

      October 24, 2017 @ 8:25 pm | Reply
  42. I order reseller hosting package but you create shared hosting for me.
    no ticket #721541

    October 19, 2017 @ 11:35 pm | Reply
    • jcn50:

      No, you have to use port 2087, not 2083

      October 20, 2017 @ 9:06 am | Reply
    • Hi efid!

      My apologies for any confusion and trouble! I do see that this has been resolved at this time, but if I can be of any assistance to you, I can be reached at jason (at) woothosting (dot) com

      Thanks again!

      Jason from WootHosting

      October 24, 2017 @ 8:25 pm | Reply
  43. Its have resolved now.your team support has changed my account from shared to reseller hosting.thanks

    October 20, 2017 @ 8:59 pm | Reply
    • Hi Efid!

      Thank you for your business, we greatly appreciate the opportunity to work with you! If there’s anything we can assist you with, please do not hesitate to reach out to us!

      Jason from WootHosting

      October 24, 2017 @ 8:26 pm | Reply
  44. proxima:

    Quick question

    New York Reseller Hosting Special does it come mysql and shell access?

    October 21, 2017 @ 3:08 pm | Reply
    • jcn50:

      You can pay the extra $1.50/year and have this.

      October 24, 2017 @ 4:21 am | Reply
      • proxima:

        Sounds great. Thanks. Will place order.

        October 24, 2017 @ 7:33 am | Reply
        • Hi proxima! We appreciate the opportunity to work with you — if there’s ever anything I can do to assist you, now, or down the road, just let me know =)

          October 24, 2017 @ 8:27 pm | Reply
      • Hi jcn50! Thank you for assisting a fellow community member — if there’s ever anything I can assist you with, please just say the word, I can be reached at jason (at) woothosting (dot) com =)

        Thanks again!

        October 24, 2017 @ 8:26 pm | Reply
    • Hi proxima!

      I want to thank you for reaching out and for your interest in one of our specials, and yes, as mentioned, these are available.

      If there’s ever anything I can do to assist you, or improve your experience with our services, please do not hesitate to reach out to me directly, I can be reached at jason (at) woothosting (dot) com.

      Thanks again!

      October 24, 2017 @ 8:26 pm | Reply
      • proxima:

        Hi Jason,

        Signed up on the 24th for 150 ny hosting. So far great. Support have been great.

        Again thankyou.

        October 26, 2017 @ 9:45 am | Reply
  45. Austin:

    Am on server72 shared hosting.

    Got email on 10/18 that it would be down for up to 48 hours due to migration and now it’s 10/21. That’s 96 hours since site has not been accessible and no end in sight. This seems just like issues and last migration with server60 a few months ago. Does anyone know how long a server migration actually should take? Would seem like only a few hours max even if it many terabytes of data with the speed of current networks and hard drives.

    To clarify and summarize:
    
    We are immediately migrating Server72 clients to the new, segregated network. This process may take up to 48 hours, but you will be receiving a follow-up email upon completion.
    Please note that as an unavoidable side-effect of migrating to a segregated network, an IP change will be necessary. You will be sent an e-mail containing the new server IPs/nameservers.
    Any of your accounts, clients, data, websites, and services will protected with Radware-enhanced advanced DDoS mitigation technologies.
    The additional staff that is dedicated to this environment has designed, tested, and implemented proactive measures to protect, monitor, detect, and address matters that inevitably arise in shared/reseller/webhosting environments. While this is realistically “behind the scenes” work, from a client’s perspective, you should experience improved performance, consistency, and stability.
    October 21, 2017 @ 8:57 pm | Reply
    • They have already migrated it

      New cPanel URL here: https://server80.nspops.com:2083/

      WHM URL is: https://server80.nspops.com:2087/

      nameservers:

      ns9.nspops.com (204.152.208.130)
      ns10.nspops.com (204.152.208.254)

      October 24, 2017 @ 12:00 pm | Reply
    • Hi Austin!

      I want to thank you for reaching out — and great questions. Server migrations do vary in time due to a variety of factors, but if or when they occur, they are performed as expeditiously as possible.

      At this point, the migration has been completed and all services should be back online and responsive on infrastructure that has enhanced DDoS-protection. If there’s anything I can assist with, or address, please do let me know — I can be reached at jason (at) woothosting (dot) com.

      I want to thank you for your time and your business, please let me know if I can be of any help.

      Thank you!

      Jason from WootHosting

      October 24, 2017 @ 8:27 pm | Reply
  46. Guys it’s resolved for me now.
    They migrated my accounts to server 80.
    Everything is normal till now.

    Thanks.

    October 23, 2017 @ 12:27 pm | Reply
    • Hi Rafael!

      I want to thank you for taking the time to update the community — I also want to thank you for the opportunity you’ve given us to work with you. We sincerely value your business, if there’s anything I can ever assist you with that might improve your experience with our company or services, please just let me know – I am here to assist.

      I can be reached directly at jason (at) woothosting (dot) com.

      Thanks again!

      Jason from WootHosting

      October 24, 2017 @ 8:28 pm | Reply
  47. Recent customer under reseller. Previously at server72 when the DDOS attack occurred.

    To be fair with woothosting, the DDOS can happen to anyone. My account was migrated to server80, and so far has not had any downtime since. Good performance and acceptable latency.

    Regarding their support, it’s quite good and fairly fast, and they’ve been able to help me with all of my issues.

    Regarding their setup/configuration, it’s bug-free so far and any issues I’ve had were resolved by sending tickets to the support staff. Much better than my previous budget (but more expensive) web host at buyshared.

    October 25, 2017 @ 10:07 pm | Reply
  48. Gene Knight:

    Greetings!

    I signed up for a “Reseller Hosting Special – 150GB” a couple of weeks ago, at the rate of $8 / year for the service, and another $1.50 for SSH access. The customer service that I’ve gotten from Woot since then has been jaw-droppingly good.

    *They* saw that my server had availability issues, and took it upon themselves to move me to another server. It’s 99%+ now.

    I’ve had a couple of issues with the SSH access and they have been resolved *almost* *instantly*. I mean, in well less than an hour.

    I really couldn’t be more impressed. Thanks Eddie, and all at Woot!

    Thumbs Up!
    Gene Knight

    October 31, 2017 @ 8:22 am | Reply
  49. Xiong Vang:

    Here’s what I am going through. I bought it with the ALL the addons for 16. When I logged in which was very difficult cause their main site is lagging. I then had to ticket about the ADDONS not being activated. No support ever came.
    Next came the test. Cannot login or connect to the whm or cpanel. FInally I got in and the server load is like in the 70’s +. ALl memory was nearly used up and nothing works. I waited. It would fluctuate. FInally. I put a ticket for refund on their site and put up a paypal dispute.

    Their server is unusable. It goes DOWN randomly minutes at a time randomly here and their. Slow and unbearable. I cannot imagine selling this to my families, cousins, clients and friends. They would call my business the slowest, worse, and pathetic quality of all providers. How can I look at them in the eye and explain to them their blogs won’t load or that they gotta wait and wait randomly.

    November 1, 2017 @ 8:49 am | Reply
    • Xiong Vang:

      First impressions matter to me. If you fail. Not a good sign.

      November 1, 2017 @ 9:09 am | Reply
      • Xiong Vang:

        Decided gonna give them a chance.
        Maybe I am a bit too harsh since it is Halloween. Perhaps they are out trick or treating and didn’t have a chance to look into this???

        November 1, 2017 @ 10:49 am | Reply
    • nobody:

      Your first instinct was correct. Even after that same support ticket the extra’s I paid for don’t seem to be applied. I’d double check that but its all down right now :)

      December 3, 2017 @ 6:01 pm | Reply
  50. ejsolutions:

    Woothosting deals grab me nearly every time!
    Now all I need is a cheap cPanel inclusive annual deal, that competes with some of the others seen here and the other web hosting site. ;-)

    November 1, 2017 @ 10:49 am | Reply
  51. same issue whm is working fine and cpanel also but when we host website the website cant open it show this error
    http://prntscr.com/h5cuij

    Ordered the ADdons but its not devlivered with reseller open a support ticket and its still pending its been 30 minutes i was submitted it

    November 2, 2017 @ 12:40 pm | Reply
  52. Tomee:

    Hi Jason,
    What’s your CPU cores usage policy (dedicated, or shared at what percent) by KVM VPS Special?
    Best Regards

    November 23, 2017 @ 6:22 pm | Reply

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