Hosting Websites on Bare Minimum VPS/Dedicated Servers

BuyVM – $15/Year 128MB OpenVZ VPS is Back

Tags: , , Date/Time: September 20, 2010 @ 12:09 am, by LowEndAdmin

BuyVM It took Francisco a while (no worries, we can wait!), but previous offer from BuyVM is back! Francisco has restocked their servers and you can now order from their website again. For $15/year you can get the following VPS:

  • 128MB guaranteed/256MB burstable memory
  • 15GB storage
  • 500GB/month data transfer
  • OpenVZ/SolusVM

Servers are with HE.net in Fremont. I have actually ordered one this time — 256MB/512MB memory, 30GB, 1TB/month data for $35/year to backup my production servers in Fremont. Missed out last time due to procrastination :P It allows full burst to 2 cores of Xeon L5420 and seems to be pretty fast so far. It also comes with 16 IPv6 addresses.

290 Comments

  1. We have a new WHT thread over at:

    http://www.webhostingtalk.com/showthread.php?t=982383

    For what it’s worth :)

    Francisco

    September 20, 2010 @ 12:15 am
  2. out of stock again

    September 20, 2010 @ 2:16 am
  3. Which plan?

    There’s stock available :)

    Francisco

    September 20, 2010 @ 2:24 am
  4. aha, node9 is online

    September 20, 2010 @ 4:52 am
  5. I grabbed one of these last time and it has been running beautifully ever since!

    September 20, 2010 @ 4:54 am
  6. rm:

    @Hughesey
    same here! // to subscribe :D

    September 20, 2010 @ 4:58 am
  7. Ordered One. Waiting for it to be provisioned.

    September 20, 2010 @ 5:07 am
  8. Glad it’s all working well :)

    Sucks that we’re down the page a little bit now, was hoping to bask at the top of the page more :D

    Francisco

    September 20, 2010 @ 5:13 am
  9. @Francisco — I am sure you’ll sell your boxes in no time.

    September 20, 2010 @ 5:39 am
  10. Sam:

    I ordered a case and paid, but the status is pending for 3 hours… i already submit a ticket for that, still no response?

    i want to know how long will the VPS be activated as normal case?
    do they have any live chat support in working time or 24*7

    September 20, 2010 @ 5:42 am
  11. id:

    how to get ipv6?

    September 20, 2010 @ 6:21 am
  12. Marko:

    I would definitely grab one but do they support moneybookers?

    September 20, 2010 @ 6:24 am
  13. @Sam

    We have IRC, you can join us at:

    network: irc.dairc.net
    channel: #frantech

    I’ll get someone to process your order soon :) It’s still the weekend so we’re running a bit sort.

    @id – IPv6 is enabled by default

    @marko – Open a ticket with sales and we can likely fill your needs :)

    Francisco

    September 20, 2010 @ 7:01 am
  14. @LEA – Ah I’m just joking around ;)

    Fran

    September 20, 2010 @ 7:01 am
  15. daemon:

    I have a question here, according to the netcraft
    http://uptime.netcraft.com/up/graph/?host=buyvm.net

    Netblock Owner is : 123Systems Solutions

    so any relationship between another VPS provider:

    http://www.123systems.net/

    September 20, 2010 @ 7:31 am
  16. 123systems colocates in our rack and HE screwed up the swip on our 72.52.102.0/24 subnet.

    If you check, though, customers are on 199.19.224.0/22 and 205.185.112.0/20 which are both in our names :)

    Francisco

    September 20, 2010 @ 7:36 am
  17. Beny:

    I’m already paid in buyvm for BuyVM – BuyVM-256MB, it’s been some hours since the payment made, until now didnt get any email for ip,etc.
    And already submit ticket, still didnt get any responses.

    Beny

    September 20, 2010 @ 8:16 am
  18. Sam:

    @Beny same as you, seems they’re in weekend, nobody handle tickets

    September 20, 2010 @ 8:26 am
  19. Beny:

    @Sam is today still weekend ? (I’m outside of US). I have another vps, they still reply my tickets for 24H.
    Does the buyvm have another rule ?

    September 20, 2010 @ 8:30 am
  20. Beny:

    Finally, my VPS is ready.

    September 20, 2010 @ 8:40 am
  21. It’s 1:41 AM :)

    As I said, we only had myself on, I told my other staff to take the night off since they spent the past 3 days running heavy shifts with me. I’m glad everything is good though.

    Thanks,

    Francisco

    September 20, 2010 @ 8:41 am
  22. Beny:

    @Fransisco, Thank you very much, btw is the tun/tap already enabled ?

    September 20, 2010 @ 8:52 am
  23. Hi Beny,

    It should be! PPTP, IPGRE and quite a few others as well. If it isn’t, just let us know and we’ll check into why.

    Thanks!

    Francisco

    September 20, 2010 @ 8:53 am
  24. Samar:

    Is it still available.

    Shows me “Out of Stock” message :(

    September 20, 2010 @ 11:00 am
  25. Adil:

    The 128MB and 256MB packages are out of stock…. again! :(

    September 20, 2010 @ 12:25 pm
  26. Beny:

    @Fransisco, if I upgrade to 512/1 GB, is there any changes to my content/configuration ?
    Current is 256/512 MB

    September 20, 2010 @ 12:59 pm
  27. Beny:

    @Francisco Can I upgrade to 512/1024 MB without loosing any datas ?
    Currently is 256

    September 20, 2010 @ 1:45 pm
  28. Jim Snow:

    Out of Stock
    We are currently out of stock on this item so orders for it have been suspended until more stock is available. For furthur information, please contact us.

    September 20, 2010 @ 1:46 pm
  29. We’re adding nodes right now, should have more stock in the next little bit :)

    @Beny – sure can, you just gotta pay for the difference and will have a reboot.

    Thanks!

    Francisco

    September 20, 2010 @ 5:13 pm
  30. We have added more of each stock :)

    We’re still spinning up more nodes but for sure you guys should have no issues getting in some orders if you’re quick ;)

    Francisoc

    September 20, 2010 @ 5:57 pm
  31. Jim Snow:

    Traceroute from Seattle.Networklayer To Fremont VPS

    traceroute to Fremont.VPS (*Removed*), 30 hops max, 60 byte packets
    1 10.21.38.98 (10.21.38.98) 0.037 ms 0.014 ms 0.014 ms
    2 po101.cer01.sr01.sea01.networklayer.com (67.228.118.133) 0.314 ms 0.335 ms 0.362 ms
    3 po4.bbr01.sr01.sea01.networklayer.com (173.192.18.182) 0.336 ms 0.356 ms 0.375 ms
    4 po1.bbr01.wb01.sea01.networklayer.com (173.192.18.160) 0.595 ms 0.583 ms 0.641 ms
    5 po2.bbr02.eq01.sjc01.networklayer.com (173.192.18.147) 18.298 ms 18.360 ms 18.386 ms
    6 po1.bbr01.eq01.sjc01.networklayer.com (173.192.18.164) 18.192 ms 18.177 ms 18.167 ms
    7 10gigabitethernet2-3.core1.sjc2.he.net (206.223.116.37) 26.128 ms 26.259 ms 26.229 ms
    8 10gigabitethernet1-1.core1.fmt1.he.net (72.52.92.109) 20.174 ms 20.145 ms 20.124 ms
    9 te1-1.ve5.crr1.fmt1.egihosting.com (64.71.129.70) 19.789 ms 20.058 ms 19.734 ms
    10 64.71.165.146 (64.71.165.146) 19.109 ms 19.102 ms 19.410 ms
    11 205.185.112.109 (205.185.112.109) 20.384 ms 21.314 ms 20.129 ms
    12 Freemont.VPS (*removed*) 20.084 ms 20.044 ms 20.025 ms
    ————————————————————–
    Traceroute From Germany –> Fremont VPS
    ——————————————————–

    traceroute to Fremont.VPS (*Removed*), 30 hops max, 60 byte packets
    1 91-143-95-7.vserver.kundencontroller.de (91.143.95.7) 0.053 ms 0.025 ms 0 .024 ms
    2 20gigabitethernet1-3.core1.ams1.he.net (195.69.145.150) 32.913 ms 32.870 m s 32.950 ms
    3 10gigabitethernet1-4.core1.lon1.he.net (72.52.92.81) 40.748 ms 40.748 ms 40.702 ms
    4 10gigabitethernet4-4.core1.nyc4.he.net (72.52.92.241) 117.201 ms 117.160 m s 10gigabitethernet2-3.core1.nyc4.he.net (72.52.92.77) 113.424 ms
    5 10gigabitethernet3-1.core1.sjc2.he.net (72.52.92.25) 200.702 ms 201.015 ms 200.654 ms
    6 10gigabitethernet1-1.core1.fmt1.he.net (72.52.92.109) 188.506 ms 10gigabite thernet1-4.core1.pao1.he.net (72.52.92.29) 192.206 ms 192.148 ms
    7 10gigabitethernet1-2.core1.fmt1.he.net (66.160.158.241) 189.508 ms 193.017 ms te1-1.ve5.crr1.fmt1.egihosting.com (64.71.129.70) 191.682 ms
    8 (64.71.165.146) 188.350 ms te1-1.ve5.crr1.fmt1.egihosting.com (64.71.129.70) 189.274 ms 189.382 ms
    9 (205.185.112.109) 194.207 ms (64.71.165.146) 189.132 ms 189.111 ms
    10 *removed* 194.519 ms 194.501 ms (205.185.112.109) 195.069 ms

    ——————————————————————————–
    # # # # # # # ##### ###### # # #### # #
    # # ## # # # # # # # ## # # # # #
    # # # # # # ## ##### ##### # # # # ######
    # # # # # # ## # # # # # # # # #
    # # # ## # # # # # # # ## # # # #
    #### # # # # # ##### ###### # # #### # #

    Version 5.1.2 Based on the Byte Magazine Unix Benchmark

    Multi-CPU version Version 5 revisions by Ian Smith,
    Sunnyvale, CA, USA
    December 22, 2007 johantheghost at yahoo period com

    1 x Dhrystone 2 using register variables 1 2 3 4 5 6 7 8 9 10

    1 x Double-Precision Whetstone 1 2 3 4 5 6 7 8 9 10

    1 x Execl Throughput 1 2 3

    1 x File Copy 1024 bufsize 2000 maxblocks 1 2 3

    1 x File Copy 256 bufsize 500 maxblocks 1 2 3

    1 x File Copy 4096 bufsize 8000 maxblocks 1 2 3

    1 x Pipe Throughput 1 2 3 4 5 6 7 8 9 10

    1 x Pipe-based Context Switching 1 2 3 4 5 6 7 8 9 10

    1 x Process Creation 1 2 3

    1 x System Call Overhead 1 2 3 4 5 6 7 8 9 10

    1 x Shell Scripts (1 concurrent) 1 2 3

    1 x Shell Scripts (8 concurrent) 1 2 3

    ========================================================================
    BYTE UNIX Benchmarks (Version 5.1.2)

    System: edmonton: GNU/Linux
    OS: GNU/Linux — 2.6.18-194.8.1.el5.028stab070.5 — #1 SMP Fri Sep 17 19:10:36 MSD 2010
    Machine: i686 (unknown)
    Language: en_US.utf8 (charmap=”UTF-8″, collate=”UTF-8″)
    CPU 0: Intel(R) Xeon(R) CPU L5420 @ 2.50GHz (4987.5 bogomips)
    x86-64, MMX, Physical Address Ext, SYSENTER/SYSEXIT, SYSCALL/SYSRET
    19:33:27 up 48 min, 1 user, load average: 0.44, 0.14, 0.04; runlevel 2

    ————————————————————————
    Benchmark Run: Mon Sep 20 2010 19:33:27 – 20:01:47
    1 CPU in system; running 1 parallel copy of tests

    Dhrystone 2 using register variables 11824672.3 lps (10.0 s, 7 samples)
    Double-Precision Whetstone 2497.8 MWIPS (10.0 s, 7 samples)
    Execl Throughput 1106.5 lps (29.8 s, 2 samples)
    File Copy 1024 bufsize 2000 maxblocks 435857.2 KBps (30.0 s, 2 samples)
    File Copy 256 bufsize 500 maxblocks 124893.7 KBps (30.0 s, 2 samples)
    File Copy 4096 bufsize 8000 maxblocks 687079.1 KBps (30.0 s, 2 samples)
    Pipe Throughput 730741.4 lps (10.0 s, 7 samples)
    Pipe-based Context Switching 110384.3 lps (10.0 s, 7 samples)
    Process Creation 1979.4 lps (30.0 s, 2 samples)
    Shell Scripts (1 concurrent) 1750.0 lpm (60.0 s, 2 samples)
    Shell Scripts (8 concurrent) 228.6 lpm (60.1 s, 2 samples)
    System Call Overhead 613177.8 lps (10.0 s, 7 samples)

    System Benchmarks Index Values BASELINE RESULT INDEX
    Dhrystone 2 using register variables 116700.0 11824672.3 1013.3
    Double-Precision Whetstone 55.0 2497.8 454.1
    Execl Throughput 43.0 1106.5 257.3
    File Copy 1024 bufsize 2000 maxblocks 3960.0 435857.2 1100.6
    File Copy 256 bufsize 500 maxblocks 1655.0 124893.7 754.6
    File Copy 4096 bufsize 8000 maxblocks 5800.0 687079.1 1184.6
    Pipe Throughput 12440.0 730741.4 587.4
    Pipe-based Context Switching 4000.0 110384.3 276.0
    Process Creation 126.0 1979.4 157.1
    Shell Scripts (1 concurrent) 42.4 1750.0 412.7
    Shell Scripts (8 concurrent) 6.0 228.6 380.9
    System Call Overhead 15000.0 613177.8 408.8
    ========
    System Benchmarks Index Score 489.8

    September 20, 2010 @ 8:06 pm
  32. to those using vpn, r u having problems? i am having issue connecting internet.. just want to confirm w/ other users..

    September 20, 2010 @ 9:08 pm
  33. Bob:

    and out of stock again :o/

    September 20, 2010 @ 10:16 pm
  34. Beny:

    @Matrix, I’ve configured openvpn inside my vps,it’s running well without any issues.

    September 20, 2010 @ 11:24 pm
  35. @Bob – We’re adding some very soon :)

    @Matrix – If you’re needing help just come by our IRC :)

    Francisco

    September 20, 2010 @ 11:51 pm
  36. Beny, what guide are you using? I was using http://vpsnoc.com/blog/how-to-setup-a-vpn-server-on-a-centos-vps-instantly/ then used SNAT for masquerading (as advised by buyvm support) as I was having this error http://pastie.org/1168346. I never had issue using that guide on Quickweb VPS before. I can open ssh but can’t surf/ping websites.

    Francisco, I actually had support ticket asking to execute the commands state on that vpn guide but staff insists me to use SNAT.

    and oh, I’m not a fan of IRC. :p

    September 21, 2010 @ 3:11 am
  37. @Matrix – It was probably a XEN vps which works different.

    Anyways, MASQURADE isn’t supported on our VM’s yet, so that’s why we say to use SNAT like people have been :)

    Are you using OpenVPN-AS?

    Francisco

    September 21, 2010 @ 3:24 am
  38. Beny:

    @matrix, I’m using debian, my tutorial is my personal blog (beny.co.cc)
    But I think the configuration is same, the different is only the technic to install (in debian using apt-get , in centos using yum).

    September 21, 2010 @ 3:35 am
  39. It’s OpenVZ.

    I understand.

    It’s OpenVPN GUI is what I am using.

    September 21, 2010 @ 3:36 am
  40. Beny:
    September 21, 2010 @ 3:36 am
  41. Thanks, Beny. Will try that out. Debian would be perfect to match for that LEB’s guide. ;)

    September 21, 2010 @ 3:40 am
  42. Beny:

    @Matrix, please let me know if you get any troubles, I don’t mind to help :)

    September 21, 2010 @ 3:48 am
  43. Zheng:

    Out of Stock

    September 21, 2010 @ 3:52 am
  44. Very soon :) Just check back in a few more hours

    September 21, 2010 @ 3:54 am
  45. Test IP and Test files plz

    September 21, 2010 @ 5:41 am
  46. Hey Asim,

    Same as usual :)

    IP: 199.19.224.1
    DL: http://buyvm.net/100mb.test

    Fran

    September 21, 2010 @ 5:41 am
  47. Thanks, that was quick, as usual. When will it be restocked?

    September 21, 2010 @ 7:04 am
  48. Beny:

    @Franscisco, how do I upgrade to 512/1024, Actually I already submitted ticket, until now didnt get any responses

    September 21, 2010 @ 7:35 am
  49. me:

    Still out of stock :-( 13:12 GMT time.

    September 21, 2010 @ 11:12 am
  50. I hope that they will stock up soon

    September 21, 2010 @ 1:27 pm
  51. guest:

    still can’t order.

    September 21, 2010 @ 3:05 pm
  52. Stock added to all plans :)

    Get at ’em!

    Francisco

    September 21, 2010 @ 8:09 pm
  53. me:

    Got it.

    I guess provisioning takes a bit longer than usual?

    September 21, 2010 @ 9:42 pm
  54. setups get processed every 20 – 30 minutes or so. We’ve been having a weird bug where solus randomly chooses to not provision certain people :(

    Francisco

    September 21, 2010 @ 9:49 pm
  55. me:

    Hm, do I need to have to open a ticket or shall I wait? I order like an hour ago.

    September 21, 2010 @ 10:17 pm
  56. Jeff:

    Got my order in just now. Missed out on availability yesterday. Thankfully got my order in this time. :)

    September 21, 2010 @ 11:55 pm
  57. Hi Jeff,

    Check your IP, if it starts with 208 you got a miss configure so check inside of solus for your actual IP. When I was binding all of our new ARIN’d IP space, I must have slipped and just never noticed it.

    Francisco

    September 22, 2010 @ 12:18 am
  58. Jeff:

    Thanks Francisco! My order is still pending. I’ll check it out as soon as it is provisioned.

    September 22, 2010 @ 12:24 am
  59. Hi Jeff,

    If it’s still pending you’ll get a correct IP :)

    We had a hand full of setups get the incorrect address.

    Francisco

    September 22, 2010 @ 12:25 am
  60. Jeff:

    @Francisco – Account was provisioned, but something went awry with the process as the VPS wasn’t actually online. Dropped a ticket over to support and it is up and running now. Just an FYI in case you’re still debugging the process.

    September 22, 2010 @ 2:25 am
  61. rost:

    What’s the price for the second year?

    September 22, 2010 @ 6:14 am
  62. $15 :)

    We’ve never up’d our prices on either company – ever.

    Francisco

    September 22, 2010 @ 6:36 am
  63. @Francisco

    What does this mean?
    “No Management or Support”

    I understand that its un-managed but why no support? Can you explain?

    September 22, 2010 @ 6:56 am
  64. Asim,

    There is support to help with issues that are on our end and giving advise, but we don’t staff people around to help install things for you.

    We have our IRC community (and a forum soon) that already provides community based support. I also spend a good part of my day in the channel interacting with customers of ours – be it in general joking around, nerd chat or even helping them with things.

    The reason for the writing is to not have to deal with the possible fall out that could come from a user that hasn’t a clue how to work with linux. We’ve refunded more than a few customers in our days as from day one they needed lots of help.

    Francisco

    September 22, 2010 @ 7:04 am
  65. @Francisco Thanks :) that clarifies everything. Going to order now

    September 22, 2010 @ 7:13 am
  66. manoj:

    node09 is down for past 30 minutes.

    September 22, 2010 @ 7:14 am
  67. Asim,

    You’re welcome to join us on IRC for a lot of laughs and direct interaction from most of the staff. You have to have a easy going sense of humor, though ;)

    Fran

    September 22, 2010 @ 7:15 am
  68. We’re checking over node09 now, it’ll be a few as it spins up users :)

    Thanks,

    Francisco

    September 22, 2010 @ 7:17 am
  69. vm user:

    my vps has been reboot for 5 times in 2hr…

    September 22, 2010 @ 8:34 am
  70. Hi there,

    We know, we’ve found a crash bug in OpenVZ that we’re reporting right now as we speak. For now we’ve stopped it from happening again, but it can be triggered by a user and will panic a node instantly.

    Each time node09 took a dive we saw it and addressed it instantly, though.

    Thanks,

    Francisco

    September 22, 2010 @ 9:50 am
  71. guest:

    since node 9 is not stable enough

    do i have any choice to use the other node

    September 22, 2010 @ 2:38 pm
  72. 09 is stable :)

    For what it’s worth all new installs of 128’s are going on node10.

    Thanks!

    Francisco

    September 22, 2010 @ 3:28 pm
  73. @Francisco can you please take a look into my ticket 590718? thanks

    September 22, 2010 @ 5:30 pm
  74. 128 MB out of stock.

    September 23, 2010 @ 4:55 am
  75. Hi HK,

    We’re currently adding more 128’s and 256’s as we speak :)

    We’ll have stock sometime in the morning.

    Thanks!

    Francisco

    September 23, 2010 @ 5:04 am
  76. vm user:

    [node 9] is still rebooting occasionally

    until now, the uptime is NOT longer than 1 day.

    September 23, 2010 @ 7:06 am
  77. node09 is the only one suffering that issue.

    We’ve applied an additional fix since it seems that there is more than just 1 – 2 apps triggering it.

    Francisco

    September 23, 2010 @ 8:39 am
  78. vm user:

    it’s not fair for the user on [node 9]

    September 23, 2010 @ 9:02 am
  79. You’re right, that’s why we filed a bug report and have had someone waiting for a developer in the OpenVZ bugzilla & IRC channel to try to resolve it.

    The fix we’ve applied stops it from happening but it’s by no means a ‘clean’ fix.

    We’re addressing it, I promise :)

    Francisco

    September 23, 2010 @ 9:10 am
  80. kim:

    Node 8 is down,

    September 23, 2010 @ 3:31 pm
  81. kim:

    before just selling stuff, make the machine stable.

    September 23, 2010 @ 3:32 pm
  82. linda:

    Francisco, I’m begging you.
    would you please turn my vps on?
    It goes off automatically.
    i have two vps with you, but one goes off and comes back on so slowly,
    and then the other goes off automatically.
    I asked this via ticket. Nobody cares for it.
    Would you please turn them on now?

    September 23, 2010 @ 6:02 pm
  83. Is node8 down or something?

    September 23, 2010 @ 8:14 pm
  84. Hi Matrix,

    There shoulda been a notice/announcement about node08 having a RAID driver conflict. We’re nearly done adjusting it and it’ll be back to normal :) 06, 07 & 10 aren’t showing this issue so we think it’s possibly just an old firmware.

    Thanks,

    Fran

    September 23, 2010 @ 8:16 pm
  85. rm:

    @Francisco
    You guys ruined my uptime of ______________34 days______________ on node04 today :P

    September 23, 2010 @ 8:20 pm
  86. Okay. I haven’t receive any mail yet though.

    September 23, 2010 @ 8:22 pm
  87. @Francisco Dias – I hope the problem will be resolved soon.

    September 23, 2010 @ 10:33 pm
  88. @Linda – Anthony is finishing all of yours and you got one on node08 which will be online very soon :)

    We almost have 08 back online, it’s just in the last stages.

    Francisco

    September 23, 2010 @ 11:51 pm
  89. DrFalken:

    @Francisco
    128MB VPS is out of stock :(
    Do You know when will be again available ?
    Will You have similar VPS offer in Europe in the future ?

    September 24, 2010 @ 9:28 am
  90. Beny:

    Hi Francisco
    1. can I enable quick backup via vps manager (BuyVM-256MB) ? (coz if I want to upgrade to 512, as what you had told to me that I have to backup it first).
    I already clicked via vps manager, but it said my vps is not enabled yet

    2. I checked via whatismyipaddress.com for my ip 199.19.224.78, the result is
    IP Information: 199.19.224.78
    ISP:
    Organization:
    Connection:
    Proxy: None Detected
    City:
    Region:
    Country: Canada
    In my vps manager the location is Fremont USA

    Please kindly give me the explanation for the above questions.

    Thanks

    September 24, 2010 @ 10:38 am
  91. ly:

    Hi Anthony,
    Same question. please view Ticket #656798
    I’ve been waiting for your operation the whole night.
    thank you.

    September 24, 2010 @ 11:22 am
  92. jason:

    you have already cram too many user in a server,

    stop overselling !!!!!

    September 24, 2010 @ 11:24 am
  93. For what it’s worth, my BuyVM IP address gets reported as being in China by MaxMind. Geolocation services don’t always get it right.

    September 24, 2010 @ 12:04 pm
  94. Beny:

    @David, thank you very much for it, so my question on number 2 is solved.

    @Fransisco, how do I get quick backup in my vps manager ?

    September 24, 2010 @ 12:07 pm
  95. @Jason – What seems to be the issue? We’ve kept a very close eye on all of our gear and everything has been performing fantastic since we changed out our drivers for older ones (go figure).

    @David – Ya, both of our subnets are fresh from ARIN so they aren’t geolocated properly yet, but hopefully soon :(

    @Beny – I’ll see about enabling quick backups. You don’t need it to upgrade, though, the upgrade usually doesn’t even need a reboot :)

    Francisco

    September 24, 2010 @ 6:09 pm
  96. Beny:

    @Francisco, do u still have a slot for 512 ?

    September 24, 2010 @ 6:14 pm
  97. We’re loading up more nodes for all of the plans that are out of stock right now :)

    So, hopefully by later today, we’ll have nodes ready for 128’s, 256’s and 512’s!

    Francisco

    September 24, 2010 @ 6:22 pm
  98. rm:

    @Francisco Dias
    Add more stock to 128, I recommended you to a friend and he wanted to buy one today, but it is out of stock. :)

    September 24, 2010 @ 6:23 pm
  99. Beny:

    @Francisco, pls let us know if those thing ready.
    Thank you

    September 24, 2010 @ 6:27 pm
  100. Hi Beny,

    Of course :) I’ll keep everyone updated.

    Also, thanks again to everyone for their patience while we corrected that RAID driver issue. Everything has been performing fantastic since :D

    Francisco

    September 24, 2010 @ 6:30 pm
  101. flyah:

    Oh shit. Its out of stock. :(

    September 24, 2010 @ 7:09 pm
  102. @Flyah

    We’ll have some soon! :D

    Keep an eye on here and WHT

    Francisco

    September 24, 2010 @ 7:10 pm
  103. @Fransisco Dias – Is node08 stable or is it still on close lookup?

    September 24, 2010 @ 7:44 pm
  104. node08 has been just fine since we implemented our own fix :)

    It’s not perfect so once a new kernel is out we’ll plan a reboot, but this one will actually BE planned ;)

    Francisco

    September 24, 2010 @ 7:52 pm
  105. @Fransisco Dias – Ok I’ll just play around a little bit, and I’ll start it as one of my production servers whenever the support team is ready merging all my VPS into one control panel.

    Don’t overwork and stay healthy. Muchas Gracias.

    September 24, 2010 @ 8:03 pm
  106. anyone having this problem on centos-32? did some google and it says that its because of the template. any idea how to fix?

    http://pastie.org/1179972

    September 24, 2010 @ 9:02 pm
  107. @Matrix – are you using kloxo? If yes, login through ssh and type: script/fix-yum-install

    September 24, 2010 @ 9:21 pm
  108. yes i am. tried that but it fail.

    http://pastie.org/1180042

    September 24, 2010 @ 9:36 pm
  109. @Matrix – What Centos version do you have? I’ve upgraded the original Centos 5.3 from BuyVM 128MB OpenVZ to Centos 5.5 32bit before installing Kloxo.

    I have had that experience on other OpenVZ machine (not BuyVM) It was Centos 5.4, and I have to reboot the VPS everytime I finish installing something. What I did was reinstall the OS and update it (yum update) before installing kloxo. It also happens when I tried to install kloxo to a 64bit Centos.

    September 24, 2010 @ 9:52 pm
  110. I see. Gonna reinstall it then. Thanks man!

    September 24, 2010 @ 9:57 pm
  111. @Matrix – No problem bro :)

    September 24, 2010 @ 10:04 pm
  112. Gary:

    Unsurprising, those files don’t exist.

    wget http://mirror.centos.org/centos/5.1/os/i386/CentOS/yum-3.0.5-1.el5.centos.5.noarch.rpm
    –2010-09-25 01:50:07– http://mirror.centos.org/centos/5.1/os/i386/CentOS/yum-3.0.5-1.el5.centos.5.noarch.rpm
    Resolving mirror.centos.org… 131.211.85.52
    Connecting to mirror.centos.org|131.211.85.52|:80… connected.
    HTTP request sent, awaiting response… 404 Not Found

    September 24, 2010 @ 10:20 pm
  113. That’d do it!

    I’m going to check around to see if there is a newer kloxo template but so far i’ve only found that one.

    You could try installing kloxo from the install script and not the template?

    Francisco

    September 24, 2010 @ 10:23 pm
  114. @Gary – Yeah, I think that’s some of the glitch that needs to be updated by Kloxo development team. The link points to Centos 5.1 – it’s too old.

    September 24, 2010 @ 10:26 pm
  115. comma:

    I want to know if [node 9] will reboot again
    and do you fix the problem yet

    September 25, 2010 @ 5:54 am
  116. No nodes will ever reboot unless:

    – There is a physical error (RAID issue, etc)
    – Planned reboot (we’ll give notice on the network status page of our helpdesk)
    – kernel panic (very uncommon)

    With that being said, node09 has been fine since our last adjustment. We do hope to apply a new kernel update but given the lock ups it suffered this week we’ll be postponing that for a while yet.

    Thanks for the interest and I apologize for the headaches caused

    Francisco

    September 25, 2010 @ 10:02 am
  117. john:

    @Matrix, if you still have kloxo problem,
    do this;
    vi /etc/resolv.conf
    # Google DNS
    nameserver 8.8.8.8
    nameserver 8.8.4.4

    September 25, 2010 @ 5:19 pm
  118. rm:

    @john
    Oh please don’t expect regular people to know how to use vi :P
    Simpler way to accomplish that would be

    echo nameserver 8.8.8.8 > /etc/resolv.conf
    echo nameserver 8.8.4.4 >> /etc/resolv.conf

    September 25, 2010 @ 5:28 pm
  119. john:

    ya, but you need # Google DNS, too.

    September 25, 2010 @ 5:43 pm
  120. No stock are available T_T

    September 26, 2010 @ 3:03 am
  121. Gary:

    No you don’t, john. # denotes a comment. :)

    September 26, 2010 @ 1:50 pm
  122. john:

    you know what I meant

    September 26, 2010 @ 4:13 pm
  123. That’s right… they’re out of stock.

    September 26, 2010 @ 4:47 pm
  124. Devils Advocate:

    We’re using 4.2.2.1 so you should have no problems with resolvers. We’re installing our own resolvers soon since 4.2.2.1 gets sluggish at times (it’s quite possible they start rate limiting).

    Francisco

    September 26, 2010 @ 6:26 pm
  125. Daniel:

    You can always fix a VPS by doing sudo rm -Rf /

    September 26, 2010 @ 6:51 pm
  126. Daniel:

    Then it wont work, but it wont be broken!

    September 26, 2010 @ 6:52 pm
  127. Gary:

    @ John I’ve no idea what you meant. You said you needed it. You don’t. Simple as that.

    September 26, 2010 @ 7:05 pm
  128. Dalibor:

    @Francisco
    is there any E.T.A. on stocking up VPS solutions?

    September 27, 2010 @ 7:36 am
  129. Devils Advocate:

    In the morning :)

    Francisco

    September 27, 2010 @ 7:39 am
  130. Dalibor:

    Thank you. Please post a note here…
    I would like one or two.
    Best regards

    September 27, 2010 @ 7:50 am
  131. I’m really interested in this plan too. Great for students.

    September 27, 2010 @ 8:00 am
  132. I promise, we’ll have some in the morning :)

    We have the nodes all prepped so we’ll be loading a lot of stock in the morning. At this point it’s 2:00 AM so i’ve let my sales staff get some shut eye before the zoo lets loose ;)

    Francisco

    September 27, 2010 @ 8:52 am
  133. Stock is loaded people :)

    Francisco

    September 27, 2010 @ 6:26 pm
  134. Dalibor:

    Completed my order. Waiting on wellcome e-mail.
    Tnx

    September 27, 2010 @ 6:46 pm
  135. john:

    not auto provision?

    September 27, 2010 @ 6:50 pm
  136. @John – not always, it’s hit/miss at times. We do extra fraud checks but we do check/mass provision orders on a constant basis.

    Francisco

    September 27, 2010 @ 6:50 pm
  137. Keith:

    Just got one and now logged in.

    September 27, 2010 @ 7:19 pm
  138. Dalibor:

    Just got mine, took them 30 minutes to load mine up. All I can say nice work. Hope i will not have mutch down time.
    Tnx

    September 27, 2010 @ 7:29 pm
  139. john:

    I’ve got one too.

    September 27, 2010 @ 9:03 pm
  140. Still loving my BuyVM VPS :). Keep up the good work Francisco!

    September 27, 2010 @ 11:11 pm
  141. We’ll keep at it :)

    Thanks for the kind words!

    Francisco

    September 27, 2010 @ 11:12 pm
  142. Beny:

    @Francisco, When the 512 ready?, I want to upgrade my 256 to it.

    September 27, 2010 @ 11:14 pm
  143. Beny,

    We have plenty? Just log a ticket with billing ;)

    Francisco

    September 27, 2010 @ 11:15 pm
  144. flyah:

    I was ordering a new vps but it Looks like my cancellation request for my vps before didn’t go through and now I got a Late fee?

    September 27, 2010 @ 11:37 pm
  145. @Flyah – Log a ticket with billing and we’ll get it addressed quickly for ya’

    Francisco

    September 27, 2010 @ 11:38 pm
  146. Hasanul:

    Need days to get 512 plans, but just succes made order a few minutes ago. Feels like a winner, even the box not setup yet lol

    September 27, 2010 @ 11:42 pm
  147. Well glad you were able to pick it up :)

    Thanks for the patience while we added more stock ;)

    Francisco

    September 28, 2010 @ 12:13 am
  148. Hasanul:

    Hi Fran, my box just active. But, I don’t see any IPv6 in my box. I just send a ticket request for IPv6. Thanks.

    September 28, 2010 @ 12:26 am
  149. @Hasanul,

    Did you do ifconfig to see?

    We don’t mention the IPV6 in the email nor on solus since solus doesn’t show it.

    Thanks,

    Francisco

    September 28, 2010 @ 12:28 am
  150. Hasanul:

    @Fran, oops, I didn’t check at my box yet, just see at my solus. I’ll check it. Thanks Fran :)

    September 28, 2010 @ 12:31 am
  151. john:

    Gee, node12 is so slow, is it only me?

    September 28, 2010 @ 2:27 am
  152. Hi John,

    What’s slow?

    Francisco

    September 28, 2010 @ 2:38 am
  153. Got one of the first ones with the new stock, and I’m really loving it till now. Already got node.js deployed with websockets working too, which was really great!

    Great work Francisco.

    September 28, 2010 @ 2:43 am
  154. Thank you for the positive feedback :)

    Francisco

    September 28, 2010 @ 2:43 am
  155. A few mintues ago, I’ve got one too. wish Wish Me Luck

    September 28, 2010 @ 5:05 am
  156. Jeff:

    For what it is worth, my VPS has been online and flawless since I ordered it a few days ago (excluding a reboot initiated by me).
    09:40:44 up 6 days, 1:39, 1 user, load average: 0.00, 0.00, 0.00

    September 28, 2010 @ 5:43 am
  157. Notes to all — please use the official support channel to contact BuyVM.

    September 28, 2010 @ 7:52 am
  158. As a final note, Beny, you’re good to go

    Sorry about that, LEA

    Fran

    September 28, 2010 @ 7:57 am
  159. Beny:

    @LEA, I’m very sorry for this

    @Francisco, thank you very much, my vps is already upgraded without any reboot. It’s great.

    September 28, 2010 @ 7:59 am
  160. Keith:

    ipv6 now working for me after a support ticket.
    With a socks proxy & the Google Chrome browser some browsing of the ipv6 network with an ipv4 only ISP.

    September 28, 2010 @ 6:07 pm
  161. ly:

    my vps on Node11 is down, I’ve sent Cancellation Request Confirmation. Can i get $15 back by paypal or account credit? Thank you.

    September 29, 2010 @ 1:55 pm
  162. Ly,

    everyone on 11 is coming back up. We’ve been having a recurring kernel error but it should be fine now. we can apply a credit with cancellation or you are welcome to ask for the time back that you’ve lost today/yesterday.

    Just let my billing people know.

    Sorry about the issue! :(

    Francisco

    September 29, 2010 @ 1:58 pm
  163. DrFalken:

    @ly:
    also my VPS is offline, node 11 :(
    I’ve opened a ticket…

    September 29, 2010 @ 2:00 pm
  164. Everyone on 11 is on their way back up right now :(

    11 was a part of a new kernel we rolled out to give some new features and a performance boost, but we’ve since then rolled back since this is the 2nd crash with it.

    Thanks,

    Fran

    September 29, 2010 @ 2:02 pm
  165. Beny:

    @Franscisco, I’been waiting 30 hours for response to my ticket about bandwidth parameter in solusvm.
    Until now, there’s no response.

    September 29, 2010 @ 2:08 pm
  166. @Beny – That your BW graphs aren’t updating? The guys handed that off to me, i’ll have a reply for you in a little bit :)

    Sometimes they forget to attach a note to the ticket saying who it’s being passed to, but there is at least a few standing tickets about graphs not matching correctly

    Francisco

    September 29, 2010 @ 2:15 pm
  167. ly:

    Hi Fran,
    Thanks for your quick reply,
    yes, i’ve submitted a Ticket as well (#868297),
    can you ask your billing people to take a look, thank you.
    yes, send me $15 account credit is fine, cos i’ll order your other stuff.
    cheers,

    September 29, 2010 @ 2:37 pm
  168. Beny:

    @Francisco, Thank you for your prompt reply, my ticket id is 823383, looking forward your solution,

    September 29, 2010 @ 2:38 pm
  169. rowland:

    node 12 is down.

    September 29, 2010 @ 3:06 pm
  170. rowland:

    donw, down,. solus is not working, no answer.
    big mistake.

    September 29, 2010 @ 5:06 pm
  171. re:

    Hello,

    I was happy with my vps until today. 3 or 4 Downtime of an hour and no ticketanswers ?!

    My Server is on Node 8

    Also its shown down in the crontrol panel.

    Please advise.

    September 29, 2010 @ 5:34 pm
  172. @LEA – It seems that The LowEndBox Kingdom has become a semi-customer-support :) I think this is a good sign. LEA has proven to be one of the best low end computing melting pot for customers and providers alike. I’m still waiting for new tips on handling the penguin world.

    @Francisco Dias – you should build two forums for Frantech.ca and BuyVM.net or at least one that can handle the two market segments.

    September 29, 2010 @ 8:02 pm
  173. I can’t access their website now, can anyone?

    September 29, 2010 @ 10:00 pm
  174. Ops, it’s up now.

    September 29, 2010 @ 10:10 pm
  175. Been doing some changes to our DNS setup.

    I blame myself for some of the website burps as of recent, same with solus. When we originally opened BuyVM we didn’t expect as much interest as we have been getting.

    We’ve finally got node08, node11, node12 happy. While the kernel thing did help, we ended up simply doing a chassis swap since it seems this one is going to get an RMA. I’ll be posting a copy of the email/ticket we have with HE over this as well as a full write up in the next couple hours.

    Thanks again everyone,

    Francisco

    September 29, 2010 @ 10:41 pm
  176. Frank:

    Hi Francisco,
    Thanks for your effort on node11, yesterday i submited a cancellation request, but today it seems that it’s working, so please ignore my cancellation request asap, my ticket is 530837
    Thank you!

    September 29, 2010 @ 11:44 pm
  177. @Frank – Just let the guys know :)

    Sorry about the issue, as I mentioned we’ll have a full RFO (Reason For Outage) later today about what we’ve done to make sure this is resolved.

    Francisco

    September 29, 2010 @ 11:52 pm
  178. chachiri:

    node 5 is down

    September 29, 2010 @ 11:56 pm
  179. node05 is just fine?

    Can you please log a ticket? We’re going to get LEA back in here if we keep doing support in here ;)

    Francisco

    September 30, 2010 @ 12:29 am
  180. re:

    Node 8 is down again.
    Ticket is open since 24h now :-(

    September 30, 2010 @ 6:29 am
  181. node 11 is down and up and down and up and down :(

    Time Zone is +8,失败 means Failure,可用 means Available。

    2010-09-30 14:28 失败 数据包全部丢弃 –
    2010-09-30 13:47 失败 数据包全部丢弃 –
    2010-09-30 12:42 失败 数据包全部丢弃 –
    2010-09-30 12:32 失败 数据包全部丢弃 –
    2010-09-30 12:15 可用 PING测试成功 344.86 ms
    2010-09-30 11:44 失败 数据包全部丢弃 –
    2010-09-30 11:43 失败 数据包全部丢弃 –
    2010-09-30 10:02 可用 PING测试成功 306.58 ms
    2010-09-30 07:29 可用 PING测试成功 304.65 ms
    2010-09-30 04:58 可用 PING测试成功 289.74 ms
    2010-09-30 03:42 可用 PING测试成功 240.57 ms
    2010-09-30 02:26 失败 数据包全部丢弃 –
    2010-09-30 01:23 失败 数据包全部丢弃 –
    2010-09-30 01:19 失败 数据包全部丢弃 –
    2010-09-30 01:17 失败 数据包全部丢弃 –
    2010-09-30 01:07 失败 数据包全部丢弃 –
    2010-09-30 00:31 可用 PING测试成功 292.92 ms
    2010-09-29 23:56 可用 PING测试成功 316.30 ms
    2010-09-29 22:25 可用 PING测试成功 291.87 ms
    2010-09-29 21:22 失败 数据包全部丢弃 –

    September 30, 2010 @ 6:43 am
  182. DrFalken:

    Node 11 down again :(
    Open another ticket (#964371), I hope they finally make this node reliable or transfer my VPS to *really* realiable node because until now the uptime is very low…

    September 30, 2010 @ 7:11 am
  183. chachiri:

    11 is up 8 is down.
    what’s next?

    September 30, 2010 @ 1:47 pm
  184. chachiri:

    Oh, 11 down, 10 down. sorry

    September 30, 2010 @ 5:00 pm
  185. trance:

    My vps on node 04 is showing out of disk space errors with very little actual space used. WTF?

    September 30, 2010 @ 5:09 pm
  186. Dalibor:

    Is there any word on E.T.A. of the node11, I’m a bit worried now.

    September 30, 2010 @ 7:06 pm
  187. KLIKLI:

    @sjzri
    English: You better type English here.
    中文:在這裡你還是打英文吧。

    September 30, 2010 @ 7:09 pm
  188. chachiri:

    10 up, 12 up, 11 down.

    September 30, 2010 @ 7:13 pm
  189. Keith:

    I’m on node11, the control panel slowly shows that I’m offline.
    The ssh command line I’ve been using since 1647 BST still responds, sometimes slowly.

    September 30, 2010 @ 7:18 pm
  190. chachiri:

    everything is up and fast.

    September 30, 2010 @ 7:31 pm
  191. re:

    no,

    my server on node 8 is still down :-(

    September 30, 2010 @ 8:27 pm
  192. They have finally moved me from node08 to node10, VPS is now up.

    September 30, 2010 @ 11:17 pm
  193. Ops.. my VPS is down again.. seem like it was IP conflicts and this issue still not solved for me..

    October 1, 2010 @ 1:36 am
  194. node 10 is very slow

    October 1, 2010 @ 1:58 am
  195. Is it running a bit better?

    We’ve been having nothing but headaches on this new batch of gear and have already had todo 2 chassis swaps and full OS reinstalls. We’re about ready to refit some of our previous equipment that we have for other projects just so we can have some proper sit down time with these ones.

    Francisco

    October 1, 2010 @ 2:22 am
  196. trance:

    Node 5 is still out of HD space

    October 1, 2010 @ 2:23 am
  197. @Francisco
    You said you will renumber my IP address, when will it done? I’ve waiting this for more than 2 days already!

    October 1, 2010 @ 2:35 am
  198. Working on 05 as well.

    To get around the refits and trying to get things online we had to dump some on 05, but i’m working on it right now :)

    Thanks for your patience,

    Francisco

    October 1, 2010 @ 2:35 am
  199. JP:

    Got my new VPS with BuyVM (after about 12 hours wait, which is acceptable – though it would be good if they could “automate” the setup like some other providers).

    While the ping times are good (should be, as I am in Asia and servers are with HE.net), the node is very slow :(. There seem to be more cores and more cache than some of the other VPS I have got (burst.net, virpus, others) – but BuyVM VPS is one of the slowest. There is a distinct delay in typing/ putty screen refresh :(.

    Don’t take this as negative feedback yet – I will file a ticket with them to see if they can fix it and update here.

    cheers,
    JP

    October 1, 2010 @ 4:59 am
  200. Hi JP,

    What node are you on? Sorry about the late setup, we’ve been doing cleanup all day.

    If you let me know I can take a peak. We’ve been doing touch ups and are planning to get a tech into the DC later this weekend to prep some other hardware.

    Francisco

    October 1, 2010 @ 5:05 am
    • JP:

      Hey Francisco,
      That is quick response from you! I have filed a support ticket listing my IP address. Pardon my ignorance, how does one check the node one is on?

      regards,
      JP

      October 1, 2010 @ 5:09 am
      • I’m doing my best to get caught up. Right now we’ve been just getting replies out to everyone and any other minor adjustments needed.

        Login to solus and it’ll say ‘nodeXX’

        Thanks :)

        Francisco

        October 1, 2010 @ 5:12 am
        • JP:

          I am on node13.

          October 1, 2010 @ 5:43 am
  201. Derek:

    I ordered my server 4 days ago and it still hasn’t been setup. I’ve opened a ticket and still haven’t received a response. Ticket #788548

    October 1, 2010 @ 5:23 am
  202. Hi Derek,

    4 days? you checked your account to see if the email had problems sending?

    I got a tech working on your ticket now. Sorry about the delay either way!

    Francisco

    October 1, 2010 @ 5:29 am
  203. JP:

    One important feedback, posting here as people should know. The BuyVM control panel login page is not secure (uses http, not https). I think you should change this.

    Of the 5-6 providers I have tried so far, 2 did not have secure login – BuyVM and YDGH.

    regards,
    JP

    October 1, 2010 @ 5:43 am
  204. For what it’s worth, what I do for the BuyVM SolusVM login is just change the url to https, and it works with a warning (looks like a self signed certificate, which is fine for me).

    October 1, 2010 @ 5:50 am
    • JP:

      Thanks for the info David. I am glad it exists. Self signed is fine for me too. Fransisco – you can just change http to https in the email when you get time :)

      October 2, 2010 @ 9:22 am
  205. Checking on 13, 13 is actually rebooting for a new kernel since the .27 one is garbage. Should be OK in the next few :)

    Also, you’re right on the HTTP/HTTPS thing. We already have planned to pickup an actual SSL but at this time it isn’t a priority.

    Fran

    October 1, 2010 @ 6:03 am
  206. @Francisco
    Do you fixed my issue? I’m waiting there…

    October 1, 2010 @ 6:23 am
  207. Linda:

    would you take care of ticket ##452819 ?
    It’s not a big stuff, but you can use the space.

    October 1, 2010 @ 7:14 am
  208. Hi Linda,

    OK, we’ll get that finished up. Sei, I’m also working on yours.

    Francisco

    October 1, 2010 @ 7:19 am
  209. Linda:

    get some sleep, you can do all these tomorrow.

    October 1, 2010 @ 7:20 am
  210. Sei,

    Please see your ticket :)

    Linda,

    Can’t, people pay for a service and we have to make sure it’s working properly :) everything is running smooth on the nodes now, just finishing off with node 05 and we’ll be golden again.

    Francisco

    October 1, 2010 @ 7:35 am
  211. @Francisco
    Thanks. It seem working fine now.

    October 1, 2010 @ 9:52 am
  212. Thank you Sei for the patience, sorry it took so long :(

    Francisco

    October 1, 2010 @ 9:56 am
    • Thanks for your help, server still up until now.. everything seem fine now :)

      October 1, 2010 @ 2:58 pm
  213. jcp:

    any idea when you’ll be able to do more

    October 1, 2010 @ 10:55 am
    • We’ll have some ready for next week, right now we’re just making sure things are all smooth :)

      There is going to be a planned downtime to our solus in the coming day or so so we can seperate it from the node it’s on.

      Francisco

      October 1, 2010 @ 5:59 pm
  214. JP:

    Update from me – After Francisco fixed the node, my VPS has been running fine and me happy so far :)

    October 2, 2010 @ 9:23 am
  215. @JP – We have another batch of adjustments coming up this week or so :) We went with a different batch of gear (namely 5420 xeons), so we’ve been having to change how we handle a lot of things.

    Thanks for the kind words and i’m happy it’s working well :)

    Fran

    October 2, 2010 @ 9:25 am
  216. I should add that it’s all node side and won’t require any actual downtime :)

    Francisco

    October 2, 2010 @ 9:27 am
  217. Keith:

    Anybody got a working ipv6 firewall?
    Using Ubuntu 10.04 & ip6tables

    From a ssh login

    root@buyvm:~/scripts# ip6tables -L -v
    FATAL: Could not load /lib/modules/2.6.18-194.8.1.el5.028stab070.5/modules.dep: No such file or directory
    ip6tables v1.4.4: can't initialize ip6tables table `filter': Invalid argument
    Perhaps ip6tables or your kernel needs to be upgraded.
    root@buyvm:~/scripts# 
    

    Reply from support ticket

    (12:06:19) node11.buyvm.net:~ root: vzlist | grep 1126
    1126 11 running 205.185.125.101 buyvm.keithfernie.tk
    (12:09:56) node11.buyvm.net:~ root: lsmod | grep tables
    ip6_tables 50752 2 ip6table_mangle,ip6table_filter
    ip_tables 57440 3 iptable_nat,iptable_mangle,iptable_filter
    x_tables 52744 19 ipt_recent,ip6t_REJECT,ip6_tables,xt_tcpudp,ipt_REDIRECT,ipt_owner,xt_state,xt_length,ipt_ttl,xt_tcpmss,ipt_TCPMSS,xt_multiport,xt_limit,ipt_LOG,ipt_TOS,ipt_tos,ipt_REJECT,iptable_nat,ip_tables
    (12:10:06) node11.buyvm.net:~ root:
    

    Rebooted later, still can’t get anywhere.

    October 3, 2010 @ 4:59 pm
    • rm:

      I was advised to use a 64-bit OS inside my VPS in reply to the same issue. After reinstalling to 64-bit ip6tables worked fine.

      October 3, 2010 @ 5:22 pm
  218. Keith:

    rm: Will try that later, after a backup.

    October 3, 2010 @ 5:35 pm
  219. Keith:

    rm: Thanks,ip6tables no longer giving the error messages after changing to 64 bit.

    October 4, 2010 @ 11:05 am
  220. Very unstable,It Will offline every day :-(

    October 5, 2010 @ 1:56 pm
    • rm:

      # uptime
      20:29:51 up 12 days, 20 min, 1 user, load average: 0.09, 0.03, 0.00

      October 5, 2010 @ 2:30 pm
      • @rm ,You’re a Lucky Guy. My vps on node11.

        October 5, 2010 @ 2:43 pm
        • buyvm customer:

          so true. if your vps is on node11 you are fucked. mostly down and no explanation given.

          October 5, 2010 @ 3:14 pm
  221. people on node08/node10 have had no issues at all since we finished the shuffle around on it. Node11 had a kernel panic this morning that we’re checking into, but other than that things have been fine on the new gear. If you like, Wanjie, We can put you on 08 or the new node10 going up in a little bit?

    We’ll be loading up stock in the next little bit.

    Francisco

    October 5, 2010 @ 6:44 pm
    • @Francisco Dias
      Thank you.
      Now uptime was over 6 hour.
      I hope it can last for months rather than several hours :-)
      I do not want such an incident happen again。If node 11 offline again.I will consider migrating to a new node。

      October 5, 2010 @ 11:18 pm
  222. linda:

    Francisco Dias@ people on node08/node10 have had no issues at all?
    I was on Node 10 and node 11, yesterday one up and one down.
    this morning, up-one down and down-one was up.
    Now, you moved my node 10 vps to node 8 and becomes lot slower than before.
    How long would this contune?
    Everyday, something happens, up & down and up & down.

    October 5, 2010 @ 7:04 pm
  223. Uh?

    Everyone from node10 got pushed to node08 last week, all we did yesterday was correct the solus assignment.

    We’re keeping an eye on it and waiting on some final memtests and the likes on a few of the broken nodes before we can re-roll them to take some people off 08. 08 is a little busier than we like but it’s stable :)

    There’s no way you’ve had anything on node10 since node10 has been decom’d since Friday or so.

    Please let me know or email me at admin@frantech.ca and I can check into your stuff personally :)

    Fran

    October 5, 2010 @ 7:07 pm
  224. linda:

    Really, I was on node 10 yesterday, check ticket #297158, #774836

    October 5, 2010 @ 7:21 pm
  225. linda:

    I don’t know, do whatever you want.
    I’m sick of it now.

    October 5, 2010 @ 7:22 pm
  226. Linda,

    When it said you were on 10, did it show you as online or offline in solus? :) If it showed you offline, it means you were actually on 08 and your solus simply wasn’t updated. I know you talked to Shane yesterday and that’s when he brought it to my attention. The only thing that happened yesterday was an update to solus telling it you were on 08.

    The best I can offer is putting you on some of our original nodes since you’ve been jumping around nodes already. The other nodes (nodes 1 – 5) had anywhere from 30 – 40 day uptimes (I think most of them are still around that right now).

    We’ve released some gear from another project to buyvm so we are using the same equipment we did as the first nodes for now until we get things settled with the L5420’s we got.

    I’m more than willing to apply a credit to your VM’s so then your own customers won’t be as angry, just let me know.

    Francisco

    October 5, 2010 @ 7:31 pm
  227. linda:

    Francisco Dias @
    i was on Node 5 originally, you guys moved me around so many times, I even forgot where I first started.
    Now you offer me to move back to 5? What I don’t understand is that why you are kicking me around?
    i even gave up my space so that you could free up HD for better/smooth operation, you probably don’t remember what I did. Because the server was up and down so many times, I had to buy other vps from other
    provider. So at this point, do whatever you want, move or whatever, don’t care anymore.

    October 5, 2010 @ 7:44 pm
  228. @Linda – 05 ran out of space because of us moving people there to try to correct the old nodes.

    You’re welcome to send me an email so we can go over it since I do want to resolve this for you, be it in some sort of refund or a standing credit, your choice.

    Thanks,

    Francisco

    October 5, 2010 @ 7:46 pm
  229. linda:

    sent pm.

    October 5, 2010 @ 8:01 pm
  230. Thanks Linda, i’ll have a reply for you in the next little bit.

    For those that have been waiting, we have more 128MB stock available on a fresh node :) This is using dual quad Xeon 5520’s, a bit faster than the L5420’s we have for some of the other nodes.

    We’re adding stock for the 256 & 512 plans right now so give us a bit.

    Thanks!

    Francisco

    October 5, 2010 @ 9:22 pm
  231. @buyvm customer – Any ticket opened about the issue has had a report, but we’ll do better to put up announcement/status reports.

    Francisco

    October 5, 2010 @ 10:50 pm
  232. @wanjie – Thank you for your patience :) Just let us know. If node11 does it again we’ll pull everyone off it like we did 10 and put it up for repairs.

    Francisco

    October 5, 2010 @ 11:19 pm
    • @Francisco Dias

      too bad, my vps Status: Offline. I can’t boot it.
      what’s happening.So unstable。
      please help me move to new node .

      October 6, 2010 @ 12:06 am
    • DrFalken:

      @Francisco Dias

      vps:~# uptime
      11:02:25 up 6:37, 1 user, load average: 0.00, 0.00, 0.00

      Connecting to https://my.frantech.ca/: 500 – Internal Server Error
      (so I can’t even open a ticket…)

      I’m on node 11.
      At this point I think You should provide us a *REALLY* stable VPS or move us to a *REALLY* stable node *AND* start to offer us a better service or a sort of refund ! (like add 1 month or some free RAM…)
      Francisco, would You buy a VPS from yourself with so many downtime and issues ?

      October 6, 2010 @ 7:12 am
  233. linda:

    Francisco Dias @ While waiting for your email, my vps on node 11 went down again.
    See my point of up & down, up & down?

    October 5, 2010 @ 11:57 pm
    • @linda
      I know what you mean up@down now.
      my vps on node 11 went down again.

      October 6, 2010 @ 12:08 am
      • Markus Reichelt:

        Yes, I’m also on node11. Filed a ticket earlier and the reason for the downtimes seems to be a recurring kernel panic. -> hardware trouble. Luckily I don’t need that particular vps right now, just wanted to configure it for later use. I can wait…

        Info on that matter could be better though.

        October 6, 2010 @ 12:19 am
  234. @DrFalken – If I got placed on a good node? of course! Node11 has been stable since we found where the problem is coming from. We’re still going to install a new node and, as I offered to Linda, you’re open to requesting a credit to your account for the problems on that node.

    PS – The reason I’m replying to these PM’s at odd times is because LEA is releasing them as he see’s them :)

    Thanks!

    Francisco

    October 6, 2010 @ 7:17 am
    • DrFalken:

      I’ve finally created a ticket (#519605) after some Internal Server Error.
      Francisco, do You think Node11 is a good node ? Try walking in our shoes…
      We’ve paid for a VPS that has a very low uptime :(
      I’m sure You’re trying to do the best to solve this problem and make your customers happy but when I will really use this VPS for my project 6-7 hours uptime will make me move immediately to another provider…

      October 6, 2010 @ 7:31 am
      • Node11 has been corrected as far as we can see. We’re still installing a new node as we said just in case, as well as giving it a hardware boost to a Xeon 5520, but we will be live migrating users so you won’t even notice a reboot if we can help it.

        The ‘internal error’ part may have been from when backups were running, our primary webserver also handles advertisement handling for some communities we own/manage.

        We know last weeks batch of nodes have been very moody and we’re working extremely quickly to resolve all of the quirks that come up. As I also mentioned to Linda, you’re welcome to email me directly if you wish to voice anything else on your mind :)

        Francisco

        October 6, 2010 @ 7:34 am
        • DrFalken:

          Fine, I appreciate this fast feedback and I’m confident my VPS will be fine now.
          But swear :) that if this will happen again You’ll move us to a 99.99% uptime node ;)

          October 6, 2010 @ 7:44 am
  235. Frank:

    Another node11 “victim”
    please check my ticket 530837,
    why not rectify the issues on node11 completely, or
    move everyone on node11 to other nodes. Thanks.

    October 6, 2010 @ 8:15 am
  236. Hi Frank,

    The node11 crashes only started in the past day or so and so provisioning another node takes a bit of time. We’ve already got a node on hand that we know works without issue so we will be moving everyone either way :)

    Francisco

    October 6, 2010 @ 8:17 am
  237. Frank:

    Hi Francisco,
    I have faith in your ability to succeed,

    A person can survive without water for 3 weeks and 2 days without food, node11 users can survive without changing nodes for 3 weeks as well. Thank you.

    Frank

    October 6, 2010 @ 8:41 am
  238. Frank:

    correction: without food for 3 weeks and 2 days without water

    October 6, 2010 @ 8:44 am
  239. gp:

    francisco, do you allow ptunnel run on the vps?

    October 7, 2010 @ 6:36 am
  240. That’s perfectly fine :)

    Francisco

    October 7, 2010 @ 6:38 am
  241. Albert:

    I went with this offer earlier today as my first ever VPS. After ordering, my box was ready and running in less than 5 minutes. Next, I did the WordPress/NginX/PHP/MySql botstrap (http://www.lowendbox.com/blog/wordpress-cheap-vps-lowendscript/) which went very smoothly and took less than 3 minutes. So far so good!

    I’m just stuck as I don’t know how to work the rest out. Can anyone tell me where my wordpress install is located when I browse ftp?

    October 7, 2010 @ 3:22 pm
    • gp:

      /var/www/yourblog.com

      October 7, 2010 @ 10:32 pm
  242. Frank:

    I can’t understand, my vps on node11 still shows offline,
    now you guys start selling new 128mb vps again?

    Does this mean we are not important, and can be just ignored, our hard-earned moeny and time can be wasted?

    Now you keep receiving more money before rectify any issues on old nodes?

    Francisco, please advise.

    my ticket is 530837, if there’s no any solutions or reasons, I’ll look buyvm as a scam company I’m afraid.

    October 8, 2010 @ 4:05 pm
  243. linda:

    Francisco @ If you’re not going to respond to ticket #587934,
    I want full refund on all of my vps, including credit, immediately.
    I’m sick of it now.

    October 8, 2010 @ 4:22 pm
  244. DrFalken:

    My VPS is down too :(
    Ticket #346873
    Francisco, move node 11 VPS to a more stable node, please !!!

    October 8, 2010 @ 4:46 pm
  245. Markus Reichelt:

    same here, ticket #190284. my patience is limited. as long as the issues with node11 are not fixed potential customers might want to reconsider their options.

    October 8, 2010 @ 4:56 pm
  246. PS:

    Seems a lot of troubles with node11, or is that the case with all of the nodes?

    October 8, 2010 @ 5:52 pm
    • Gary:

      From what I’ve read, half the nodes are having trouble. Hardware and software.

      You can’t expect much in the way of performance for $15/year, but you can expect stability, and any problems to be sorted quickly. Seems to me like a few people are really losing patience with BuyVM’s apparent inability to make things work properly.

      October 8, 2010 @ 6:18 pm
  247. Dalibor Klobucaric:

    I’ve waited for a 2-3 weeks before i start biching about it, system uptime was allmost 16 hrs in one peace… So Fran do please move people from node 11, but i will go ahead and request my money back.

    October 8, 2010 @ 6:22 pm
  248. linda:

    The vps ping around 800 from L.A, used to be around 20.

    October 8, 2010 @ 8:01 pm
  249. We’re already underway on the 11 move, it started a few hours ago.

    We have node06 & 07 doing the same, things have been running great on the new ones.

    :)

    Finally we’re almost out of this annoying pit!

    Francisco

    October 8, 2010 @ 8:08 pm
  250. linda:

    Francisco Dias @ good, since you are doing something, wish you luck.
    now I sent 3-4 tickets, none of them was answered.
    Are you ignoring me or don’t care about request/complains?

    October 8, 2010 @ 8:24 pm
  251. No Linda,

    I’m sorry, i’ve had to pull Anthony off tickets a bit to have him help me finish this. We aren’t ignoring any tickets purposely, just we’re trying to keep up with everything until this mess is cleaned (we’re close!)

    Francisco

    October 8, 2010 @ 8:26 pm
  252. DrFalken:

    Here is the reply to my 2 tickets:

    ——–

    Hello,

    I’m sorry that you have had a bumpy ride, but we’ve been having quite the gong show cleaning up after the following nodes:

    – node06
    – node07
    – node11
    – node08

    All were provisioned on new equipment we had purchased that all seem to suffer from the same issues, conflicts with RAID cards
    (all of them), random kernel panics (node11), etc.

    We’ve been doing heavy testing and trying to cleanup, which has caused us to move some of the stress off to our older nodes (nodes 1 – 5).

    We currently have all of the marked bad nodes either migrating everyone off (nodes 6 & 7 are doing this as we speak), node08 was migrated
    earlier in the week and node11 is currently doing a migration after, yet again, another kernel panic.

    The node07 panic’s you may have had a few weeks ago are due to an easily triggerable kernel panic in all .18 based OVZ kernels. We found
    the cause and as of the new 70.7 kernel already in testing, it has been fixed.

    We hope to have everything balanced off and running as it should by the end of the weekend, hopefully more like the end of today

    Any users suffering issues and wishes for a credit for it, you’re welcome to reply to this ticket and we’ll discuss what is possible. On
    average we’re giving half to a full month of credit for the bumpy ride to people on the newer gear.

    I’ll admit, I’ve been having to pull my support guys off tickets some to get them to help me, but we’ve always been asking people to drop
    by IRC or even MSN me if they can so then we can discuss with them any issues we may be having a bit easier.

    Whenever a node blows out (like node11 for instance) it causes us to get a bombardment of tickets and with myself and James being busy
    working on the actual equipment (James being actually in Fremont for this), it has left only 2 – 3 people manning tickets.

    As I said, I truely do apologize if it hasn’t worked to your expectations, you and I both are far from pleased with it. With that being
    said, we are resolving it though and given the rate the vzmigrates are going, if you still want to see how the new nodes work, you’ll be
    on them by dinner time, GMT -8

    October 8, 2010 @ 9:33 pm
  253. linda:

    would you please answer the ticket #452819?
    Is there anybody?

    October 9, 2010 @ 4:17 pm
  254. Good morning Linda!

    I’ll have Anthony check on it.

    For what it’s worth, the node replacement has been completed for all 3 problematic nodes :)

    Users on node11 wanting proof, cat /proc/cpuinfo ;)

    We’ve been hearing positive responses from people on both node06 & 07 so hurrah!

    Thank you!

    Francisco

    October 9, 2010 @ 6:20 pm
  255. linda:

    Really? the vps ping speed is over 500 from L.A.

    October 9, 2010 @ 7:53 pm
    • Adam:

      Whats your IP address? Maybe I can do a ping/trace ?

      October 9, 2010 @ 9:12 pm
  256. linda:

    Would you answer my ticket?
    Please, don’t ignore anymore.

    October 9, 2010 @ 8:09 pm
  257. LA being?

    Do a trace and email me it.

    Francisco

    October 9, 2010 @ 9:03 pm
  258. Frank:

    Hi Francisco,
    Well done and keep up the good work.

    cheers,
    Frank

    October 9, 2010 @ 9:19 pm
  259. Linda,

    Is your ping fixed now? We found that 08 didn’t get some of the kernel adjustments we give the rest of the nodes. We’ve rebotoed and upgraded the kernel as well since a new version is out. Our tests have shown fixed download speeds amongst latency being correct

    Thanks!

    Fran

    October 9, 2010 @ 10:48 pm
    • Tom:

      Nooooooooooooooooooooooooooooooooooooooooooo, I was about to hit 8 days of uptime, damn you.
      Now back to the start =/

      October 10, 2010 @ 9:01 am
  260. linda:

    Forget it, just answer my ticket.

    October 9, 2010 @ 11:02 pm
  261. Jen:

    It’s been 48hrs now, but still having the same issues. Server is offline, can’t do a reinstall. I hope Francisco fixes it.

    October 10, 2010 @ 1:37 am
  262. Saidul Islam:

    Out of stock again :(

    October 10, 2010 @ 5:12 am
  263. node8, pptpd 619 error after reboot……

    October 10, 2010 @ 9:16 am
    • rm:

      Oh come on, you don’t expect them to support your stupid Windows PPTP error numbers, do you.
      VPS is unmanaged with no support beyond the VPS functionality. Rest is your problem, ssh into it and figure out yourself what’s wrong with your vpn.

      October 10, 2010 @ 10:25 am
  264. Beny:

    @Francisco, Again node 6 down, what is going on ???

    October 10, 2010 @ 2:05 pm
  265. No more support enquiry here please. I’ll close the commenting just to be sure…

    October 11, 2010 @ 10:25 pm
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