Just came across another low end VPS in Australia from this offer at WHT.au. Crucial Paradigm is a Sydney based hosting company with many years of establishment, and they are offering some cheap Xen-based VPS where you need to prepay 12 months. For AUD$49/year (USD$41.80/year, or $3.48/month). You get:
- 128MB memory
- 10GB storage
- 10GB/month data transfer
- 1 IP address
You need to use the special order link on the WHT.au’s page. Server is in Sydney, Australia. I know the monthly data included is probably not enough to host your next video sharing start up but it’s something you need to live with when you are hosted on a big island in the middle of nowhere surrounded by oceans.
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I subscribed. Latency from North America is not great but the performance is quite satisfactory.
The Debian install has some glitches. It wants to install kernel updates, and of course under Xen it’s not responsible for its own kernel. aptitude/apt-get installations break on the kernel updates, of course. Tech support is working on this but since it doesn’t cause any deleterious effects I’m not too concerned yet.
This vendor has provided good technical service. Provisioning was not automatic or complete. Communications, despite the projected image, have been problematic and somewhat customer-hostile in a generic way. We have observed this with Aussies in general.
A DDoS incident was handled honestly and proactively. Good communications in the case of that incident.
Good connectivity to New Zealand. The vendor offered IPv6 on an experimental basis, but never delivered.
We recommend this vendor, if you can get past the somewhat anti-customer, jump-through-hoops feel. Maybe it’s just that Aussie vendors are a rough-edged lot.
Not all are rough-edged. It just sounds like they don’t handle their customer service side too well.
I have had a very similar experience to Volume VPS User: customer-hostile communications and promising a feature that wasn’t delivered, despite my having paid for it. Eventually, they reluctantly credited my account the overpaid amount, they wouldn’t reimburse me. I’ve moved over to RackSpace and have been very happy.