Chris, from ChicagoVPS, is back with five exclusive offers to celebrate Labor Day and the launch of their new location: San Jose, CA, USA!
OpenVZ SSD – Basic
| OpenVZ SSD – Enterprise
|
More offers inside!
ChicagoVPS has been around for a while; the domain was registered in 2010. They are know for they big bang-for-buck offers and were one of the first hosts to come with the 2GB for $7/month VPS. ChicagoVPS is using host nodes with dual CPUs and Intel 520 SSDs for their SSD-based OpenVZ offers. Orders will be set up instantly, so you can get started right after ordering! ChicagoVPS has recently purchased a number of other hosts, including 123Systems and ElectricByte, of which the latter has been absorbed into ChicagoVPS. If you sign up, or are already a customer, feel free to leave a review in the comments or at LowEndTalk.com.
OpenVZ SSD – Starter
| OpenVZ SSD – Standard
| OpenVZ SSD – Professional
|
ChicagoVPS accepts payments via major Credit Cards, by personal check, cashier’s check, PayPal, electronic check, or money order. Their refunds policy states that “Refunds are subject to approval by ChicagoVPS on a case by case basis”. ChicagoVPS guarantees a 99.9% uptime with all services. Free central backups, free automated weekly node backups and free DNS hosting are all included. For more information, take a look at their Terms of Service.
Network Information
All servers in all locations are with ColoCrossing.
Buffalo, NY, USA
Test IPv4: 75.127.3.3
Chicago, IL, USA
Test IPv4: 206.217.137.110
San Jose, CA, USA
Test IPv4: 23.94.101.2
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- It’s been a great ride - December 14, 2015
- Cheap Windows VPS – $21/quarter 1GB KVM-based Windows VPS in 11 worldwide locations - November 30, 2015
Expect support to be ‘brutally awful’, if you sign up. At least for the next few weeks.
These are words from the ChicagoVPS owner directly, as said so here: http://lowendtalk.com/discussion/comment/707537/#Comment_707537
Also, no SJ test IP?
Nope. This was sent in last-minute and the e-mail only included a minimum of information, unfortunately. I’ve requested a test IP from Chris.
Sent in last minute?
and by email…..
and without meeting the offer requirements….
and after laughing about having servers down for 2 months….
Soon we only get last minute offers from New Wave NetConnect owned companies. But of course that will not change.. Lowendbox is owned by colocrossing.
Manndude,
Why didnt you add in the rest of that line? It also says I have interviewed people, and they start in one week.
Thanks
Chris
Actually the full quote:
That was Auguest 26th. You said, “In the next few weeks”, not next week.
Regardless, you’ve laughed at a customer having issues with your service here: http://lowendtalk.com/discussion/comment/708043/#Comment_708043 and do not seem to be in a position where you can even support the ones you have properly, let alone any new ones.
I can attest to this. I’ve been dealing with their support shortfall all day. I’m not sure you can even characterize what they offer as tech support. As far as I can tell their ticket system is meant for venting your dissatisfaction before looking for another host.
Chris,
If you know your support sucks, and you can’t service your current customers, of which I am currently, but desperately wish I was not, why are you still signing up more customers????? Are you running a Ponzi Scheme?
Steve,
Please email me directly so I can look. Support should be better than that.
Regards Chris
Chris,
I have a major issue with not getting any response other than “Your server is back up” for almost 2 days before they finally changed it to “Your server is down b/c of spamming”. No logs, no resolution options, just “Your server is down b/c of spamming”. I’ve been trying to figure out why my server just all of a sudden this Sunday started “spamming” people. Finally after nearly 3 days of communication (getting any info was like pulling teeth) I was sent a copy/paste of some NodeWatch logs saying “Possible DoS”. No details and still no resolution options.
The thing I dislike most about ChicagoVPS is that the VPS don’t automatically restart if they are shutdown. The second most thing I dislike about ChicagoVPS is the lack of detail from the new support staff. I remember back in the days of Luc Ayotte, when he would go above and beyond to research and resolve issues, but that attitude must have left with him.
I’ve also noticed that it takes someone posting something on here, or another board where potential customers might see, before tickets really get looked at. So, here is my negative post. Hopefully it will be followed up by a positive post after I receive some decent support on ticket #EDH-364326
It’s months later and support has not caught up.
Worse than the support is what being sold.
How can a VPS in today’s world take 5 minutes to write a 512MB file?
The address is given as my “website”. Fine for serving 2 lines of text.
The best it could do was barely 2MB/sec TWO MEG. Like the old boatanchors from pre-history. What kind of drive did they provision me?
And I paid for a “pure” SSD VPS that only does about 40MB/sec, while one of the cached VPSs does 60MB/sec.
I had a hard time getting any attention when 2 of the VMs order were billed but not provisioned, among those that were provisioned I have a variety of problems.
The very last machine did have respectable perfomance.
How many do you have to order to get one that works?
This was not advertised as a crap game –
but that it is.
My wheel is going to be squeaking until the $60 I spent either gets me usuable product or a refund.
DO NOT PURCHASE FROM CHICAGOVPS!!!
As others have pointed out, tech support is absolutely terrible. I was given a blacklisted IP and submitted a ticket to have it changed. After two weeks of trying to get my point across (their tech support doesn’t understand English, and won’t read your tickets), having my server deleted three times, my IP changed 4 times, and 7 days of my server not having internet access, I just gave up. Don’t risk it.
I’ve got one of their $60/3 yrs 2G OpenVZ plan. It is nice.
“Paid” reviews that say “it is nice” from someone linking to a CVPS affiliate code are always sooo meaningful, although not nearly as meaningful as the nonpaid reviews of customers who have complained about various problems here: http://www.ripoffreport.com/reports/directory/123systems-solutions
DomainBop, Im not sure who that is but by no means do we pay for reviews. As far as bad reviews, yes some are expected as we have such a large client base. The number of bad reviews is miniscule to the number of clients we have.
“miniscule” meaning hundreds of bad reviews
You are a liar and you know that yourself.
“we have such a large client base”
so large you can count it in one hand!
He said “large client base”, he didn’t say “large ACTIVE client base”
Not that I defend CHVPS, but @DomainBop isn’t ripoffreport full of your past sins also? I find it ironic you using it as reference. Especially seeing Chris using almost identical response argument as you did in past. That’s just hilarious :)
How much cores?
After the BS that has started with 123Systems since it was acquired by CVPS, I would not recommend either. I’m still stuck in a run around trying to get my VPS to work and getting the FreeBSD 10 (x64) ISO added since the end of July. It’s always “were escalating your ticket to level 1 support” or “were escalating your ticket to level 2 support” and that’s it. @CVPS_Chris could care less and didn’t respond to any of my messages I sent him.
@ub3rst4r
As you can imagine I get tons of messages everyday and do my best to respond to everyone. Email me directly and I will take a look
Thanks
Chris
My ticket ID is #123-A7A4T-MOU. I shouldn’t have to spend as much time as I have on something that is solely your problem. Your time is money, mine isn’t.
I had my worse experience with this provider since last month. I had one KVM VPS from them and I really did not use it at all because of the hurrible experience with them. First of all You do not have access to SolusVm. I asked them to mount CentOS 7 and it took them one month to do so (I did not bother to confirm that they actually finally mounted that for me so this is based on their response in the ticket). Even after I used their centos 6 template, every few hours my VPS was automatically down. Lastly, there was time that my VPS was down for a week and their support is a joke. If you want trouble go ahead and buy from them.
Lol, 512 MB Ram Plan for $48. I got it for $3.60 :v from ChicagoVPS. Sounds good for $3.60.
I have had occasional problems in their LA location, but haven’t had trouble with my Chicago location at all.
Will look at getting one at San Jose.
Stay away from these guys. Signing up with Chicago VPS is asking for a world of hurt. During my time with this company I experienced dramatic downtime and atrocious support response times. Would not try that again.
What about Bitcoin payment?
David,
We are adding that and a few others in the next week.
Regards
Chris
Wow, that’s awesome. Hope the offer will still be valid. Or should I register, order and wait ’til Bitcoin implement? Thank you very much!
David,
It will be open for a few weeks, no rush.
Regards
Chris
David,
I actually added this today! You should be all set, let me know it works :)
is it really 1Gbps uplink in sanjose location?
[root@zhujiceping ~]# wget freevps.us/downloads/bench.sh -O – -o /dev/null|bash
CPU model : Intel(R) Xeon(R) CPU E3-1240 V2 @ 3.40GHz
Number of cores : 4
CPU frequency : 1600.000 MHz
Total amount of ram : 512 MB
Total amount of swap : 0 MB
System uptime : 4:20,
Download speed from CacheFly: 11.3MB/s
Download speed from Coloat, Atlanta GA: 5.71MB/s
Download speed from Softlayer, Dallas, TX: 10.7MB/s
Download speed from Linode, Tokyo, JP: 4.79MB/s
Download speed from i3d.net, Rotterdam, NL: 4.48MB/s
Download speed from Leaseweb, Haarlem, NL: 4.12MB/s
Download speed from Softlayer, Singapore: 3.21MB/s
Download speed from Softlayer, Seattle, WA: 11.1MB/s
Download speed from Softlayer, San Jose, CA: 11.0MB/s
Download speed from Softlayer, Washington, DC: 6.03MB/s
I/O speed : 255 MB/s
As a UGVPS client due to reorganization was moved to Chicagovps (seems like these are one company). While UGVPS was bad, but improving in a last few months, the new location has problems, in 2G RAM plan I have “no memory” errors using almost 700MB. It’s cheap but not real, and I have to come back to Earth :)
Park,
Please open a ticket as we guarantee the plan you buy.
Regards
Chris
Note to Maarten:
Fix the picture to link to the website, not to itself. :)
DO NOT USE THIS COMPANY
Their support is useless. I have been trying to get my VPS back up and running for 1.5 months since my node crashed and they lost all my data. The VPS keeps crashing whenver you try to do anything with it. 30+ tickets later, and their support still can’t deliver an Ubuntu 12.04 load that works. I’ll post the support thread if anyone requestes it.
I picked up a 128MB in San Jose. It’s working, but be aware there is NO swap.
I got 57Mbps using it as a socks proxy, and that’s as fast as my internet goes.
I paid for a one year WHMCS license 4 weeks ago, license was suspended a week ago and ticket remains unanswered for the last week.
Avoid, they don’t care about their customers at all.
Steven,
I am aware of it and it will be resolved today.
Regards
Chris
Would never use this company ever again. Had my data nuked by them at least twice. Support is absolutely awful.
I am using Chicago VPS since 8 months. I have good experience.
Support is good.
Amit,
Thank you for your support, we appreciate it and hope you continue to enjoy your VPS.
Regards
Chris
Difference between Enterprise Professional????
I’ve had several VPS’ on ChicagoVPS since May of this year, so far pretty impressed – had some initial short downtime overnight a few days in a row on a couple hosts, but it stopped after a few days and hasn’t been an issue in weeks now. So far my experience with support has been mostly positive – any tickets have been answered quickly – and aside from one ticket, all have seemingly been answered by someone knowledgeable.
Uptimerobot summary from 11 hosts on ChicagoVPS for August:
Overall Uptime
100% (last 24 hours)
100% (last 7 days)
99.9% (last 30 days)
Personally, for the price, I consider them to be a very good deal!
Alex,
Thank you for your support and I am glad your experience with us is a good one!
Regards
Chris
just………..
i was on their UGVPS and if If you are looking for a VPS , please buy from somebody else (take a look at LET and you will see why) , If you want to just throw away your money , please give it to charity.
Thanks
Difference between Enterprise Professional????
It’s funny one of the plans is called “Enterprise” haha.
I recently cancelled their OpenVZ professional service. I was only paying 3.50 a month but the box was so oversubscribed that simple processes took ages to run. SSH sessions would time out while trying to establish.
I was patient with their terrible technical support, the answer was always “Ok, try now”, even when I specifically asked what was technically going wrong. I figured for 3.50, some downtime was acceptable even though they had a 99% uptime promise.
After several days in a row of an unusable VPS I threw in the towel and quit paying them. I used them for 5 months and will never do so again, even as a test VPS.
Example of the type of support received:
http://i.imgur.com/nSH4XKk.png
I was never unprofessional or rude. I kept in mind that I was paying $3.50 a month and to keep expectations low.
hmm, so they’re running another promo eh… Guess this explains why my vps has been getting shut down around 3-4am for the past few nights and then doesn’t reboot until I log into the control panel and manually boot it again.
I had service with them for more than a year
they were perfect until I opened tickeet for suspending my server temporarily for personal reasons
now after two month I said reactivate my server and they just said we are working on it
and bla bla sending my request to higher and lower level shit
they high level and this is what he replied to me
Luc Ayotte || Staff
Hello,
Yes, if you pay I should b able to but if there is a problem then we can refund. But I am almost 100% sure this backup should work perfect for you on this.
———
Luc Ayotte
ChicagoVPS Support Tech
layotte@chicagovps.net
Now after almost a week of that message
I still don’t have my server
baaaaaaaaaaaaaaaad support staff so far
CVPS should be banned from LEB for sales … it seems they have more complaints on threads than good reviews! for the safety of future buyers, i suggest CVPS be banned from the boards on sales related things.
Agree! Just waiting to expire my current contract/credit…
This saves me some words: http://www.ripoffreport.com/r/New-Wave-Netconnect-LLC/Clarence-Center-New-York-14032/New-Wave-Netconnect-LLC-Chris-Fabozzi-123Systems-Solutions-ChicagoVPS-Chris-Fabozzi-Ne-1172744
Along with others, I’d avoid using these guys until they get more established. It does indeed seem like they’re just buying companies out to acquire income, yet not actually supporting their clients.
In the few months I was with them, I can’t count the hours upon hours of downtime because of network/node issues, only to have this issue just ignored by staff. No ticket updates for hours, no service for hours (sometimes even days). When I DID get a support response, it was merely usually “this is fixed”, or “we’re looking into this” (but no actual follow up).
Given the level of support, massive multiple downtimes, I’d STRONGLY recommend staying as far away from these clowns and any company associated with them until they get their stuff together.
So I had a server with them for a year or so now, decided to up my specs for the same cost, but the disk IO has been garbage on the new node (like 30 megs instead of the 200some the old server has) I’ll probably just stick to my old one if they cant get the performance up to snuff soon though.
Hopefully they will refund me, otherwise.
As an update to my slow IO, support moved me to another node that is probably oversubscribed as disk IO speeds are still pretty poor, only occasionally showing decent speeds. I guess I’ll be staying with my current server instead…
Annnd, they refuse to offer a refund, I never had any trouble with them before, but their new support is garbage. I guess I am here to throw in my suggestion to stay away from a company I have have been using for at least a year without any trouble…
your price here for Starter package is 36$ per year but on site shopping cart its showing 47$ ?
coupon is also not working
Sorry ChicagoVPs, Bu you need learn how to attend your customer, disappointed. Two outages in less then 12 hours.
Sorry ChicagoVPS, But you need learn how to attend your customer, disappointed. Two outages in less then 12 hours.
I never post reviews here. But in the case of ChicagoVPS, I am compelled to do so. I am their VPS customer, for about 2 years now. First year was acceptable but not the second year. A lot of down time. Extremely slow disk I/O (to the point that simple UNIX commands time out). Poor support. Crappy ticketing system that automatically closes tickets as solved. Frequent downtime. I also read online about a past case of a VPS customer data being compromised and exploited.
ChicagoVPS deserves the worst provider award. LEB really needs to have a section where providers ratings/votes are shown in descending order. To the operator of LEB: Please ban ChicagoVPS because it negatively brings bad name to other providers on here.
I rarely leave bad reviews, but today Mr. Fabozzi has left me no alternative.
Originally my shared hosting service started (May 8th) with the previous owners of 123Systems.net. Right off the bat, I experienced server lag; eventually it was ironed out. Then July 12th, it was came to my attention, when I visited my website, that my account had been compromised. My account had been compromised as a result of an unpatched server vulnerability; eventually this too was ironed out.
On July 28th, I received an e-mail from Mr. Fabozzi indicating his company New Wave NetConnect had acquired 123Systems.net. After reading the e-mail, I was feeling optimistic about the acquisition.
Beginning August 4th and various times throughout the month of August, my site was unreachable. I attempted to reach it via different devices, browsers, and networks; no luck. Eventually this was resolved.
September 11th, I purchased a new domain name from GoDaddy and tried to change my Nameservers for the domain. GoDaddy’s interface says the Nameservers are invalid. After speaking with GoDaddy for some time, they are able to determine its an issue with 123Systems.net Nameservers. If I remember correctly, I was able to speak by phone that same evening with Mr. Fabozzi. He assured me would get the issue resolved. Eventually it too was resolved.
Again, during September, at various times I am unable to reach my website.
Finally, from approximately September 25th, I am no longer able to reach my account, up to an including today.
During the past 20 days, I’ve been in correspondence via trouble ticket with 123Systems only to receive the canned response, “we’re working on it” (or a variation thereof). I’ve left Mr. Fabozzi a voicemail and sent him 2 e-mails; all of which were met with no response.
Fed up, I filed a complaint with the Better Business Bureau. I took to Twitter asking Mr. Fabozzi when it would be fixed; no reply. I took to Facebook and Mr. Fabozzi when this would be resolved; no reply.
Today I finally decided I was patient enough and it was not worth the energy; therefore, I submitted a ticket to cancel my account.
I would highly discourage anyone who is considering service from New Wave NetConnect (DBA Chicago VPS), from obtaining service from them.
Mr. Fabozzi, I am willing to change my review IF you can provide me with the facts and/or evidence that would explain and/or possibly even justify the issues I have had with my account after your acquisition of 123Systems.net. Otherwise, my review will stand.
Do not use this host, it is super bad
It is not bad. I host approximately 10 VPS with them for about a year and a half. Uptime and support has been good. At least that is my experience!
Also I find their servers perform well for the price.
Unfortunately, I also have am having the exact same experience as AJ above.
Today is 1 month since I opened a ticket and the issue still isnt resolved, just constantly being told it is being worked on then they stopped replying, opened a new ticket today as the other kept being closed.
I am thinking sites are lost, cPanel is up and running but my account isnt being found using ip/~username – It should be coming up.
I just want a reply, 1 month is crazy.
two times down in 2x24h, slow response :(
ChicagoVPS simply the worst experience I ever had, do not recommend either for laboratories.
This thread seems to have a common theme.
+1 on avoiding New Wave!!!
I’ve been with 123systems for 6 months. No problems until Chris bought them out. I had 23 days of downtime in Sept.
My Chicago VPS’s are about a year old and until recently were working on acceptable level. My complaint lies solely with their support.
It seems one of the crappy VPS provider ever:
https://www.webhostingtalk.com/showthread.php?t=1425995
Been with Chicago VPS for ~3 years and haven’t had a problem go unresolved.
I’ve tried to use this host 2 times now and both times were nothing but headaches. The most recent time, I bought a VPS, it was provisioned right away and I received an email that said it was active. I tried to connect but could not, so I logged in to open a ticket and noticed it said my server was offline. I tried to boot it unsuccessfully many times so I opened a ticket. Long story short, 5 days later here I am asking for a refund. I have not been able to connect to my VPS and when you try to change the root password or anything from the chicagovps control panel, it does not work. I’ve been in touch with support daily though they provide no information as to what the issue might be, they offer no resolution and all they do is waste more of my time.
Here are screenshots of the support I have been given.
1) http://screencast.com/t/kXPLOsiup1ZY
2) http://screencast.com/t/kXPLOsiup1ZY
3) http://screencast.com/t/8dFkZ9K1stT
USE THIS HOST AT YOUR OWN RISK, YOU HAVE BEEN WARNED.
This is exactly the same support I was given. Same issue and everything.
Don’t use this server host. They advertise their servers as having 13.6 GHz or 16GHz CPUs, but in reality they are simply 3.4GHz and 2.0GHz processors. Clearly their system administrator does not know how processor speed is calculated because the reply I got was “You were allocated 4 x 3.4 GHz cores totalling to 13.6GHz”.