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ChicagoVPS – $6.50 1GB OpenVZ VPS in Chicago

Tags: , , Date/Time: June 20, 2011 @ 12:42 pm, by LowEndAdmin

ChicagoVPS It looks like Chris from ChicagoVPS has got his servers all racked up and ready to go, so he inquired today that when his summer sale can be listed :) So there you have it. Similar to the previous offer, except “Starter” offer has been scrapped.

  • Standard (Sign up here)
  • 512MB memory
  • 20GB storage
  • 1000GB/month data transfer
  • $5.50/month with promo code 512
  • Professional (Sign up here)
  • 1024MB memory
  • 30GB storage
  • 1500GB/month data transfer
  • $6.50/month with promo code 1024

Chicago servers with ColoCrossing. Check previous offers to see how they engage with their clients, and how some of their clients/ex-clients review them. In general some pretty good support from ChicagoVPS. They now just need someone nominating them as top VPS provider this quarter. Update: Okay, looks like someone just nominated them.

87 Comments

  1. Nice offer, test ip please

    June 20, 2011 @ 12:52 pm
    • Asim,

      You can check out demo-ovz.chicagovps.net or demo-xen.chicagovps.net. Both are setup on their respective platforms and have the same files and configuration. You can ping and tracert both of them and also test with 50mb, 100mb, and 150mb files.

      Regards,

      Chris

      June 20, 2011 @ 3:28 pm
  2. Reetus:

    I got one of these on the last offer, highly recommend it, no downtime as far as I am aware.

    wget http://cachefly.cachefly.net/100mb.test
    --2011-06-20 21:28:14--  http://cachefly.cachefly.net/100mb.test
    Resolving cachefly.cachefly.net... 205.234.175.175
    Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.test'
    
    100%[===================================================================================================================================================================================================>] 104,857,600 9.28M/s   in 11s     
    
    2011-06-20 21:28:25 (9.49 MB/s) - `100mb.test' saved [104857600/104857600]
    dd if=/dev/zero of=test bs=64k count=512 conv=fdatasync
    512+0 records in
    512+0 records out
    33554432 bytes (34 MB) copied, 0.297599 s, 113 MB/s
    June 20, 2011 @ 1:28 pm
    • Cool I/O and Network speed, thanks for sharing

      June 20, 2011 @ 1:30 pm
    • dspace:

      Yeah, uptime has been good for me too. 31 days so far, and that only because of a DDOS on my node, otherwise it would be 49 days, which is the last time I reinstalled my OS.

      I’m glad there aren’t any trolls in this thread in like some of the past ones, because I’ve been hosted by them for 6 months and the experience has been excellent. I could throw stats too, but I think others have covered it.

      June 21, 2011 @ 10:41 pm
      • @dspace,

        Thank you for your review, it is very reassuring to see that our customers continue to keep loving their experience with ChicagoVPS.

        Regards,

        Chris

        June 22, 2011 @ 12:07 am
      • Colocrossing have a good DDos protection as I know so far. Then how it could make your server down?

        July 31, 2011 @ 12:47 pm
  3. I don’t understand how they can make profit with this very low price

    June 20, 2011 @ 1:28 pm
    • Fafaya,

      Unlike many other providers our size we own all our hardware, which makes a huge difference.

      Regards,\

      Chris

      June 20, 2011 @ 3:19 pm
  4. Wrong link “nominating them as top VPS provider this quarter”, it should be lowendtalk :P

    Anyone has an IP to test speed? :D

    June 20, 2011 @ 5:32 pm
    • demo-ovz.chicagovps.net or demo-xen.chicagovps.net.

      Thanks,

      Chris

      June 20, 2011 @ 5:51 pm
    • I’d nominate them just for the heck of it but I’ve already nominated someone.

      June 20, 2011 @ 10:39 pm
      • drmike,

        Looks like we actually were nominated by another mike :-p you can still vote for us :)

        Regards,

        Chris

        June 20, 2011 @ 10:48 pm
        • Just to clarify, it wasn’t me. I don’t want anyone to get a hair up their neither regions thinking I double nominated.

          June 20, 2011 @ 11:03 pm
  5. zidit:

    All IP range still 96.xx or have some 205.xx :)

    June 20, 2011 @ 7:01 pm
  6. We have also had great success with them… No downtime. Haven’t had to use their support. Would purchase more VPS from them if they had multiple locations.

    [root@slave2 ~]# uptime
     17:40:24 up 36 days, 43 min,  1 user,  load average: 0.00, 0.00, 0.00
    
    [root@slave2 ~]# wget http://cachefly.cachefly.net/100mb.test
    --2011-06-20 17:40:39--  http://cachefly.cachefly.net/100mb.test
    Resolving cachefly.cachefly.net... 205.234.175.175
    Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.test'
    
    100%[====================================================>] 104,857,600 10.9M/s   in 9.5s
    2011-06-20 17:40:49 (10.5 MB/s) - `100mb.test' saved [104857600/104857600]
    
    [root@slave2 ~]# dd if=/dev/zero of=test bs=64k count=512 conv=fdatasync
    512+0 records in
    512+0 records out
    33554432 bytes (34 MB) copied, 0.365305 seconds, 91.9 MB/s
    
    June 20, 2011 @ 10:44 pm
    • KC,

      We will have multiple locations very soon :) We are looking at Seattle, Dallas, Buffalo,NY ( On-going ).

      Regards,

      Chris

      June 21, 2011 @ 2:58 pm
  7. kuhkatz:

    got one from the last offer.
    pretty good uptime, one short down just at the beginning, but i got an email alert, so nothing to complain about.
    service also has fast and quality responses.

    i like.

    June 21, 2011 @ 1:34 am
  8. Wira:

    Hello,

    Have one account on them to host my phpBB forum site..
    Had some issue on their chi12 because of some abuser user… but they did managed it.. Have no issue at all now.. :) Very highly recommended…

    dd if=/dev/zero of=test bs=64k count=512 conv=fdatasync
    512+0 records in
    512+0 records out
    33554432 bytes (34 MB) copied, 0.256568 seconds, 131 MB/s
    
    June 21, 2011 @ 3:38 am
    • Hmm…
      Looks like openvz very weak against abusive user

      June 21, 2011 @ 4:04 am
  9. miguel:

    Where is the offer??
    I just see 14.95$/month

    June 21, 2011 @ 8:22 am
    • Did you used promo codes?

      June 21, 2011 @ 10:28 am
    • innya:

      You have to follow SIGN UP link and the process.
      Final total show the correct price before check out.

      June 21, 2011 @ 5:44 pm
  10. That Guy:

    My opinion by now is moot since everyone has pretty much said it by now, but I AM ANOTHER SATISFIED CUSTOMER. These deals are too good to be true, except it is. Every part of the VPS is extremely generous for less than $7, and I’m even able to host a small Minecraft server on it without any problems. Everyone better act on this quickly, because it’s too good to pass up.

    June 21, 2011 @ 5:51 pm
  11. Karel:

    When you sign up with the promo code, how long does this price lasts?

    June 21, 2011 @ 7:22 pm
    • Karel,

      This is a lifetime offer.

      Regards,

      Chris

      June 22, 2011 @ 12:08 am
      • Karel:

        Great! The configurable options and addons is unclear to me. When selecting CentOS 5 x86_64 w/ cPanel/WHM I guess this cost extra and the price can be found in the addons. What about CentOS 5 x86_64 w/ Webmin?

        June 22, 2011 @ 5:35 am
        • I guess that doesn’t cost, because Webmin is free.

          June 22, 2011 @ 6:08 am
        • Webmin there is no extra fee involved, cPanel is an extra $15.

          Regards,

          Chris

          June 22, 2011 @ 5:32 pm
      • Phil:

        Chris I took the 1GB offer, everything is working A-OK.
        I feel a little bit guilty for not paying more :-)

        You guys are awesome, cheers and all the best!

        June 24, 2011 @ 4:51 pm
  12. Carter:

    Any chance for native IPv6?

    June 22, 2011 @ 7:45 am
    • Carter:

      *quote from support ticket*
      We are working on IPv6 support. We are ready but our upstream is not quite there yet, so we are waiting on deployment.
      I would fully expect for them to be IPv6 compliant and ready in about 6 months(very late deployment i know).
      We are working with them on the intricacies and getting them all outfitted to support it as best as possible.

      June 22, 2011 @ 9:12 am
  13. Joe:

    Does the discount not apply to those who want to purchase yearly?

    The shopping cart only applies the discount only on a monthly basis.

    I want to sign up for a year, but the shopping cart only give’s one month’s discount.

    My potential second purchase :)

    Thanks

    -joe

    June 22, 2011 @ 6:48 pm
    • Joe,

      Email me directly. I can get you a custom package to reflect the pricing.

      Regards,

      Chris

      June 22, 2011 @ 8:24 pm
  14. any cpu info on each package?

    June 23, 2011 @ 3:26 am
    • *spam alert*

      June 23, 2011 @ 3:32 am
    • Ha. It was a genuine question, and Mr. eBook has also posted quite a few questions/reviews regarding to VPS providers here. However people should STOP using all those spammy names when commenting on blogs.

      June 23, 2011 @ 4:37 am
      • we Use all x3450 ( few Dual E520’s mixed in ). The x3450’s are 2.66ghz.

        Regards,

        Chris

        June 23, 2011 @ 5:11 am
        • @chris, i see that the cpu might have 4 core (8 threads), so how much cpu core for Professional packages?
          is there any special discount too if upgrade to 2GB?

          @asim, i’ve been using leb for quite of time, if i want to spam it, i can do it from the beginning.
          @LEA, thanks for clear things up. sorry that i can not so active lately, but i do check LEBfeed daily.

          June 23, 2011 @ 9:18 pm
        • Agree, any

          cat /proc/cpuinfo
          

          of Professional plan please? How is your policy about CPU usage?

          June 25, 2011 @ 6:57 am
        • @Yomero,

          Everyone shares 4 threads on the OpenVZ package. Since you already know about the processors that should tell you everything you need to know.

          Regarding CPU policy. I am fine with everything up to a point, but once it starts becoming service impacting for the node customers, we suspended and work with you on the VPS. If it still becomes an issue, we suspend the VPS and terminate it at the end of the term without refund.

          Thanks,

          Jeremiah

          June 25, 2011 @ 7:09 am
  15. Nao:

    I`m ChicagoVPS customer for about 6 months.
    Using 64bit Gentoo under Xen.

    There were some problems in the beginning: [planned] reboots and short downtimes, my VPS was suspended once by mistake, very slow I/O, etc.
    But last 2-3 months there are no issues so far except slow I/O.

    Support is very quick and responsive.

    Tests:

    pulsar tmp # wget http://cachefly.cachefly.net/100mb.test
    --2011-06-23 09:36:25--  http://cachefly.cachefly.net/100mb.test
    Resolving cachefly.cachefly.net... 205.234.175.175
    Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.test'
    
    100%[===========================================>] 104,857,600 11.2M/s   in 9.0s    
    
    2011-06-23 09:36:35 (11.1 MB/s) - `100mb.test' saved [104857600/104857600]
    
    pulsar tmp # dd if=/dev/zero of=test bs=64k count=512 conv=fdatasync
    512+0 records in
    512+0 records out
    33554432 bytes (34 MB) copied, 4.541 s, 7.4 MB/s

    Pingdom report for my VPS:
    http://stats.pingdom.com/37cbcvlgsp8c/329344
    Please note that some downtime on this page may be caused by reboots made by me.

    June 23, 2011 @ 5:20 am
    • Nao,

      As i am sure you know via the support tickets, but we are actually working on upgrading most of our old Xen Nodes. We have decided to move off of some of the older model processors we are on and onto all x3450’s, Dual E5520’s, and Dual E5620’s. At the beginning we did a lot of things wrong, now we are making up for it by upgrading all of our nodes, migrating people, and getting everything back to the way it should be. As such we have implemented better RAID systems, better Off-Load systems, and better Backup Systems. We are even working on bettering ourselves with our networking with our upstream.

      As a few people know through support tickets, I sleep when i have 0 tickets in my queue, all of my servers are running right on par, and everyone is happy. If it was not for Chris working on sales and billing and myself and Luc working on support we would have ended up in the dead pool, yet here we are, working harder than ever, planning upgrades, working on upgrades, working on software tweaks throughout the night, trying to make your experience at ChicagoVPS the best one possible.

      Thank you LEA for LEB and LET. It has given us the chance to shine!

      Now on to the better part, Xen is making a come back at ChicagoVPS since we are powering up more nodes every couple of weeks. We (like Chris said above) are working on new locations. As soon as we get enough stock and availability in Chicago, we are immediately expanding to Seattle and Dallas so that we can service more people!

      Questions? You can contact me directly at jshinkle chicagovps net, you can follow us on twitter @ChicagoVPS, and you can follow us on facebook.

      Thanks,

      Jeremiah

      June 24, 2011 @ 9:37 am
    • Nao:

      After migration tests looks better. Thanks!

      naodesu tmp # dd if=/dev/zero of=test bs=64k count=2048 conv=fdatasync
      134217728 bytes (134 MB) copied, 1.2089 s, 111 MB/s
      naodesu tmp # dd if=/dev/zero of=test bs=64k count=2048 conv=fdatasync
      134217728 bytes (134 MB) copied, 2.91747 s, 46.0 MB/s
      naodesu tmp # dd if=/dev/zero of=test bs=64k count=2048 conv=fdatasync
      134217728 bytes (134 MB) copied, 2.27311 s, 59.0 MB/s
      naodesu tmp # dd if=/dev/zero of=test bs=64k count=2048 conv=fdatasync
      134217728 bytes (134 MB) copied, 1.90364 s, 70.5 MB/s
      naodesu tmp # dd if=/dev/zero of=test bs=64k count=2048 conv=fdatasync
      134217728 bytes (134 MB) copied, 1.28276 s, 105 MB/s
      naodesu tmp # dd if=/dev/zero of=test bs=64k count=2048 conv=fdatasync
      134217728 bytes (134 MB) copied, 1.83923 s, 73.0 MB/s
      
      June 30, 2011 @ 3:53 am
  16. Hello all, we are making a testimonials page for our website/facebook pages. If you are interested in leaving us a review, please email me at Chris@chiacgovps.net

    Regards,

    Chris

    June 25, 2011 @ 11:51 pm
    • Birdian:

      One question. Would you accept and publish a bad review?

      June 26, 2011 @ 12:27 am
      • I will restrain myself and not even comment on what you just said.

        Regards,

        Chris

        June 26, 2011 @ 12:37 am
        • Birdian:

          why not? can’t a review be bad or what?

          June 26, 2011 @ 12:47 am
        • You can email me it so its brought to my attention, but no it will not be posted.

          Regards,

          Chris

          June 26, 2011 @ 12:52 am
  17. Birdian:

    I’m not a customer, so…. anyway, why you wouldn’t post a bad review?

    June 26, 2011 @ 1:22 am
    • Birdian:

      why don’t you answer?

      June 26, 2011 @ 11:24 am
    • Isn’t it obvious? the whole point of having a testimonial / review is to generate more sales and testimonials never have BAD testimonials or reviews in it. Lets end this thread

      June 26, 2011 @ 11:32 am
    • Birdian:

      I can’t understand it. What if a a company’s client are all dissatisfied and there are 2-3 who write a good review and now new clients are dissatisfied too?

      June 26, 2011 @ 11:36 am
      • Regardless of good or bad company, no company will publish bad reviews about themselves.

        Now, thts where third-party websites like WebHostingTalk and LEB comes in so that people can search and find unbiased (to much extent) reviews

        June 26, 2011 @ 11:42 am
      • Birdian:

        Regardless of good or bad company, no company will publish bad reviews about themselves.

        That’s what I can’t understand. Why not?

        June 26, 2011 @ 11:47 am
        • Birdian, This is a provider thread, You should not hijack this with a unrelated discussion about business-basics especially since you are not even their customer. Lets move this over to http://www.lowendtalk.com shall we?

          June 26, 2011 @ 11:54 am
        • Birdian:

          Open a topic over there If you want.

          June 26, 2011 @ 12:03 pm
        • I will respond here even though it should be on LET.

          Absolutely we have had people tell us our service sucks, bad customer support, horrible this or horrible that. We try everything we can to make it right with the customer. I have had people complain that automation was bogged down with new orders and it took 3 minutes for their VPS to be setup. If someone wants to comment with their experience, more power to them. I am not going to sit here and bash them for it. I expect someone to tell us what we did wrong, and what we need to fix, for future clients, even though we may not be able to keep them as a customer.

          Thanks,

          Jeremiah

          June 28, 2011 @ 8:07 am
  18. Birdian:

    No, actually I want to know why ChicagoVPS wouldn’t post bad reviews.

    June 26, 2011 @ 3:38 pm
    • Birdian,

      I think Asim hit it on the head, testimonials are supposed to be good. Sites like LowEndTalk and WebHostingTalk are where people can discuss their experiences. However; I think if you go back and read all the things people have said about us you can see that I really am not worried about a “bad” review.

      We provide a great service, and I will stand behind that. I am done with this topic now. If you are so concerned about it open a thread on LowEndTalk like Asim suggested.

      Regards,

      Chris

      June 26, 2011 @ 4:17 pm
    • Parallax:

      Birdian, you seem a bit daft. If you were selling a service, you would put bad testimonials on your website?

      June 28, 2011 @ 9:25 am
  19. John:

    @Chris Fabozzi, I’m looking for 2gb ram, can you do me a deal?

    June 28, 2011 @ 7:58 am
    • John,

      You can email myself and Chris at sales chicagovps net. We will be able to work with you on your exact requirements.

      Thanks,

      Jeremiah

      June 28, 2011 @ 8:07 am
      • Corrected Email:

        Sales at chicagovps dot net.

        Thanks,

        Jeremiah

        June 28, 2011 @ 8:09 am
        • hello jeremiah,

          thanks for the email address. i’ve sent an email to chris couple minutes ago. now i’m forwarding it to sales.

          thanks.

          June 28, 2011 @ 8:23 am
  20. zidit:

    Have some problem with my VPS. Boot up but cannot get RAM to start service (ssh, httpd, mysqld…) After boot 1 hours RAM still use 67MB. My VPS in normal state use about 600MB

    #107093 (In buffalovps)

    July 7, 2011 @ 4:32 pm
  21. Eric:

    The support seems to be horrible. I opened a ticket 6 hours ago and no response as I can’t login to the vps. The vps slows down intermittently. This is not something I expected.

    July 7, 2011 @ 6:20 pm
    • Eric,

      Your ticket was updated on BuffaloVPS. As such, blatantly lying does us no good. Next, you were notified that your VPS would be migrated, because the node that you were on, was or is acting up. We addressed the problem and migrated everyone. Everyones VPS pings and is responsive to SSH.

      Thanks,

      Jeremiah

      July 8, 2011 @ 2:48 am
  22. Jordan:

    Eric, I’m having a similar experience as you. I signed up on Jun 12 and have had a pretty bad experience thus far. Not only does my VPS have serious I/O issues, the support staff seems to have quite a snobbish attitude towards their customers. I asked for more IPs and was told it would be $2/mo per IP, even though the price was listed lower on their site (http://buffalovps.com/openvz.html). When I told them that most other hosts charge $0.50 – $1.50, Chris responded and said he could do $1/ip one time as a favor. I politely responded and requested a refund stating that I did not want to pay $2/mo if for some reason I required more IPs in the future (I had not used the VPS at this point).

    They replied and said it didn’t matter that the VPS was unused, no refund would be given and it would be cancelled at the end of the term. I told them I appreciated the one-time price match, but $2/ip is high compared to most other providers on LEB. This is the response I got from Chris:
    “Even thought I don’t care about what other hosts are offering, since I know our product is much better, the point is our IPv4 is getting very low. We will give you $1/ip for as long as you have an account.”

    Now, the attitude in this response bothered me, but I chose to ignore it since said he’d charge $1/ip for my account. I then finished setting up my box. That’s when I noticed the very slow I/O performance (6-8MB/sec dd tests). I figured this might be from the influx of new customers onto the node from LEB, so I waited a few days. Didn’t get any better so I contacted them through their Live Chat. They told me they were aware of the problem and were in the process of transferring people off the node. I guess I wasn’t one of them and the migrations didn’t seem to help as the I/O was still bad. A few days later support agent “Luc” told me to make a ticket with some dd results and a request to be moved to a new node:

    dd if=/dev/zero of=test bs=64k count=512 conv=fdatasync && rm test
    512+0 records in
    512+0 records out
    33554432 bytes (34 MB) copied, 3.89892 s, 8.6 MB/s
    
    dd if=/dev/zero of=test bs=64k count=512 conv=fdatasync && rm test
    512+0 records in
    512+0 records out
    33554432 bytes (34 MB) copied, 2.65354 s, 12.6 MB/s
    

    Chris responded the next day:
    “I will take a look for you, we will not move anyone until we actually take a look at what the problem is, as there are no other complaints.”

    No other complaints yet their staff admitted to me they were migrating many people off the node. Oh well, at least he was going to take a look and see the obvious I/O issues. After 7 days had passed and no response, I grew tired of waiting and went on their Live Chat. Chris answered it and I told him that nothing had been fixed. He told me he couldn’t help and that I needed to make a ticket. I reminded him that HE responded to my last one 7 days earlier and said he’d look into it. I asked him if 7 days was acceptable for a response time and he conceded that it wasn’t, and reassured me that my ticket would be responded to.

    A few minutes later I received a reply from Luc:
    “Your VPS looks fine after running couple days of testing, I do not see any problems with resources or speed.”

    Here was my response:
    “At this moment it’s fine (I’m assuming your ‘days’ of checking was really just a single dd test just now). The problem is the instability of the node. Many times throughout the day I/O goes to crap, and goes as low as 6-7MB per second. Even doing something as simple as “ls” takes seconds to complete. But no problem I’ll just send in a screencast the next time this happens.”

    So the next time it acted up (12MB/s) I recorded a screencast and sent it in. Of course, I didn’t receive a response to my ticket. Although, today they sent any e-mail to me “ChicagoVPS has notified us that they are migrating customers off of Chicago VPS15 due to some major complications with it. They will be migrating at 5PM EST.” Looks like they finally did some testing instead of just essentially calling me a liar.

    8 hours later it looks like my VPS was moved to VPS14, and now the performance is worse:

    dd bs=1M count=16 if=/dev/zero of=test conv=fdatasync && rm test
    16+0 records in
    16+0 records out
    16777216 bytes (17 MB) copied, 1.00844 s, 16.6 MB/s
    
    dd bs=1M count=16 if=/dev/zero of=test conv=fdatasync && rm test
    16+0 records in
    16+0 records out
    16777216 bytes (17 MB) copied, 1.49941 s, 11.2 MB/
    
    dd bs=1M count=16 if=/dev/zero of=test conv=fdatasync && rm test
    16+0 records in
    16+0 records out
    16777216 bytes (17 MB) copied, 3.36375 s, 5.0 MB/s
    
    dd if=/dev/zero of=test bs=64k count=2048 conv=fdatasync
    2048+0 records in
    2048+0 records out
    134217728 bytes (134 MB) copied, 11.7651 s, 11.4 MB/s
    

    Could be because they are still moving people to the new node, I guess I just have no choice but to wait and see. I feel as though I deserve a refund as my box has pretty much been unusable due to these issues. Of course, I won’t get one. Instead I’m sure I will be attacked by the staff and accused of being a liar, etc, as seems the typical M.O. when customers say things they don’t want to hear. It’s really a shame as the $6.50/mo price point for 1GB is great. I guess it’s true what they say about things that seem too good to be true.

    July 8, 2011 @ 5:15 am
    • Jordan,

      I did not call you a liar, the fact is that we really could not move you because we did not have room and was waiting on a new node.

      Yes our IP price has gone up because our IPv4 is VERY VERY low, and is costing us. Just because other hosts charge $1 less, doesn’t mean I have to. We Provide IP’s at cost, we are not hear to lose money.

      If you really want a refund, Ill give it open a ticket and you shall be granted. I also was not being snobbish to you, I was just trying to talk with many different people and many tickets at once. I will take my time for now on to make sure I do not come off that way.

      Sorry your experience was not better, but I guess we cant make all 800+ customers happy.

      Regards,

      Chris

      July 8, 2011 @ 4:46 pm
      • Klive:

        Sorry your experience was not better, but I guess we cant make all 800+ customers happy.

        WRONG answer

        No one cares how many customers you have packed on your servers, we care how you TREAT those customers. You should strive to make every customer happy if you want to be successful…

        Try revising to something like:
        “Sorry your experience was not better, but we’ll work hard to fix problems like these in the future”

        July 10, 2011 @ 11:47 am
        • Klive,

          The point is not that we don’t treat our customers good, we have been trying to fix the issue for the future and have said this, but some people still do not find this satisfactory so yes it did make me a little frustrated.

          You can go back and look at reviews at any post on LowEndBox and find that 99% of comments are all good. The only reason some are bad in this thread is because 1 of our 14 nodes is having a problem, so of course some of our clients are going to complain. As for the box being overloaded, this is also false. The node is the exact same as all the others with less users and resources being used, yet its performance is bad. We are really trying to fix this issue.

          I am pretty sure I made Jordan happy by giving a refund, we are not here to take peoples money and not give them a great service. I really wish the bashing would stop because it is not needed and there is only so much we can do.

          Regards,

          Chris

          July 10, 2011 @ 3:29 pm
    • Adam:

      @Jordan, yes the Node VPS15 was defunct. I reported the error a day or two after I signed up.

      Since then I was moved onto VPS16 (took 1 week due to hardware delivery delays). For the first 4 hours that the server was up, I was getting 80mb/s from IO tests, but later on the problem started again and is still persistent.

      While I do not know the technical details (would be nice to know), I can comment that for the error to still persist after put on new hardware, one of the likely would seem to be the cause (my opinion):

      – Server is overloaded to the point where HDD’s write/read speed are being pushed to the limits.
      – One or a few users are constantly hammering the server.
      – The Virtualization (OpenVZ) has a leak, or something wrong with it…

      Yes I do agree that it is annoying to have the server/s screw up and it’s an inconvenience for us users, but you also have to think of Chris who has to find out what this problem along with all the customers complaining.
      While I can’t say I’ve enjoyed my service so far, I have however been offered 1 month free and I intend to ride this out.

      Below are my support logs showing proof of the above:

      http://imageshack.us/photo/my-images/13/chicagovpsviewticket.png/
      http://imageshack.us/photo/my-images/339/chicagovpsviewticket1.png/

      July 9, 2011 @ 2:04 pm
      • Jordan:

        Adam,
        I expect a level of courtesy and respect from anyone I give my money to for a service. I also expect the service I’m paying for to be delivered satisfactorily. The irony is that they accused a user here of “blatantly lying” when your post just proves they were in fact the ones doing so. If you were indeed on VPS15 as well Jeremiah tells you on June 30th that you are the only user having I/O issues. I had been complaining of these problems well before this, and was not surprisingly fed the same line.

        @ChicagoVPS please take note: comments like these are NOT helpful especially when they are not true. Instead of defensive remarks such as these try focusing on possible solutions, even if they are the only user experiencing problems (which we clearly weren’t in this case).

        Now, thankfully they did provide me with a refund. They haven’t pulled the plug on my VPS yet so I just went in to do a few more dd tests and still getting only ~7MB/sec. If they fix these issues (most likely overselling) and work on their support I’ll consider signing up again, but for now I’m just glad I got out with my only loss being the time I spent setting up the box.

        And @Chris RE: the IP pricing. Yes you are absolutely free to charge whatever you want for IPs. My gripe was that your website (http://buffalovps.com/openvz.html) shows different pricing and when you informed me of the higher price I requested a refund you said no. I had not used the VPS or any bandwidth so that’s not an excuse. Bait-and-switching new customers is not a very good way to gain respect for your company.

        July 10, 2011 @ 8:26 am
      • From that support ticket seems like they are trying their best – However slow response times are a worry.

        July 10, 2011 @ 5:32 pm
  23. dpflap:

    no DirectAdmin?

    July 15, 2011 @ 12:11 pm
  24. Unhappy ChicagoVPS Customer:

    I have been a Chicago VPS customer for almost 6 months. My box has gone offline an average of once a week.

    I also concur with others that Chris is a pompous, curt, inconsiderate asshole. Never in my life have I had a “CEO” respond to me with something like “none of our other customers are complaining”, or, be asked to provide a traceroute that shows the host node offline while pretending not to have any idea why my server is offline.

    Run your own traceroute, or better yet, maybe you can take some of the profits from your astounding 800+ customers and invest into a monitoring system so you don’t have to ask your customers to do your dirty work.

    Stay away from Chicago VPS!!!!

    P.S. ~ When they say your server is down because of a DDoS attack, they really mean they are currently trying to recover from one of their staff’s incompetent actions.

    July 20, 2011 @ 7:18 pm
    • Whoever you are,

      Most of your statements are false, however you can think what you want.

      I have no need to fuel your fire of false accusations.

      Regards,

      Chris

      July 20, 2011 @ 11:47 pm
    • Not true, I’m a client (have 3 VPSes with ChicagoVPS) and had been very happy. Of course there were issues sometimes, but everytime I open up a ticket, they fix it and let me know the cause of the issues, ASAP.

      August 27, 2011 @ 1:46 am
  25. there node Chicago VPS17 is down once again so much for my 4 vps running on it this is 3erd time this month

    August 26, 2011 @ 11:16 pm

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