Jonathan from Rackulous, formerly known as EvoRack, has written us to share these offers with you.
1GK UK KVM
| 2GK UK KVM
| 4GK UK KVM
|
Whereas Rackulous is mainly focused on Xen machines, these ones are actually KVM. Like Linode and other companies, Rackulous is venturing into KVM. Whether or not they will make the full switch in the future is something I don’t know. For now though, this is an offer in addition to their Xen machines, and I hope you’ll enjoy these as much as their Xen offering. And it’s likely hard not to with these prices – I’m likely even picking up one myself.
Not much information was shared on their hardware, so you’re in for a surprise there. These machines do come with IPv6, though, which means they are future-proof! Any feedback? Please share it in the comments!
Payments can be made using PayPal only, though credit cards through PayPal are accepted. You get “unlimited” IPv6 addresses, which probably means you can get as much as you could theoretically need. I’m unsure whether this means you’ll get a /64 (like you’re supposed to), but there’s only one way to find out!
Network information
ioMart – Gosport, United Kingdom
Test IPv4: 109.200.19.115
Test IPv6: unknown
Related Posts:
- How to Rapidly Install Java, OpenJDK & Oracle JDK on your VPS - December 14, 2015
- It’s been a great ride - December 14, 2015
- Cheap Windows VPS – $21/quarter 1GB KVM-based Windows VPS in 11 worldwide locations - November 30, 2015
Folks,
Thanks for the posting!
Just to answer the few questions raised above:
Nodes – All of our nodes use enterprise-class hardware with RAID10 Arrays using SSD RAID10 caching
IPv6: We do support native IPv6 and can provide a /64 subnet if required. We’ve done this since 2010 :)
Test IPv6: 2a02:2658:1011:1::face
DC: It’s in Redstation (now owned by ioMart), down on the sunny south coast of England.
Time to provision: Instantly
Let me know if you have any other questions! :)
Cheers
Jonny
Just wondering, is the price gonna stick forever (at least for users that sign up now) or is this a special, limited-time offer? In case of the latter, what’s the full price after the promotion ends?
Hi There
This price sticks forever for those who sign-up :)
Cheers
Jonny
Why does this look so overly sketchy and unrealistic?
Hi Tom
We’ve been in business since 2010 and have had many postings on LEB/LET since then. Nothing sketchy going on here!
These prices are low as this is a new product launch so we’re trying to attract the LEB community in!
Thanks
Jonny
You asshole, dickhead
Another Indian spammer who got blacklisted…? Sucks to be you.
I am waiting for your reviews guys :)
Hey Brian
Me too! We’ve had many orders from this posting though, so I can only say that no news is good news?
We monitor our nodes 24/7 so everything is working great :)
Thanks
Jonny
I would be very interested to know the node specs, if you would kindly share
Hi Jonathan,
As stated above, all of our nodes use enterprise-class hardware with RAID10 Arrays using SSD RAID10 caching.
Cheers
Jonny
I bought one yesterday. Didn’t have time to play with it, but the reason I bought was their network seems to have good ping to my location. Raised a support ticket asking for a /64 and was answered by Jonny almost instantly. Here is a benchmark test.:
https://www.petabyet.com/result/2015-10-27-2fb80306c3fdfffa75c5a5a9d98f559a/
Glad to be of service :)
Jonny_Rackulous:
Please release a 512MB plan I have a few friends want to
Do you allow adult content? I read your terms, but I haven’t found an answer.
Ping time looks good from Asia!
Since yours is KVM, can I install custom ISO? *BSD maybe?
Once you sign up, send us a support ticket with the URL you’d like, and we’ll see what we can do :)
URL to the ISO, that is
Got my NetBSD up and running < 5 mins after I submit support ticket.
The support (Jonny) is unbelievably quick and helpful.
Worth a try!
Thanks :) Glad I could be of service!
Jonny_Rackulous:
Please release a 512MB plan I have a few friends want to
Hi,
Seems very good offer. Can we install Windows Server?
If yes, what is the procedure to install?
Hi There
You can’t install Windows server on these plans, but we do have Windows plans available (with proper SPLA licenses): http://www.rackulous.com/uk-windows-vps.php
Cheers
Jonny
Hello,
any chance we can use our own Windows License?
I’m a certified dev and would just need the box as a playgroud.
Regards,
Do you accept Bitcoins? If yes, I will buy for 2 GB for year! :-)
Unfortunately, we do not accept BitCoins, sorry
Do you think will you accept soon?
There’s a few other providers who accept Bitcoin for UK VPSes as well: http://cryto.net/~joepie91/bitcoinvps.html
Is it also possible to get a “real LowEndBox”, i.e. let’s say 512 MB RAM, 15 GB HDD, 2 vCore or similiar at 1.00 GBP per month?
I am searching for a small backup KVM VPS (DNS, SMTP) but only need about 300 MB RAM for it so the 1 GB KVM is overkill for my needs.
I also asked this through their support system one day ago but did not receive any response at all yet.
Just good to know that their tech support for existing customers seems to be a bit better..
I did reply to you! I kindly advised you that we couldn’t do this as due to the Paypal fees and the cost of IPs, we can’t go any lower on the pricing. Please see ticket #260212 which was replied to on Monday 26th October at 21:45, 2 minutes (yes, two) after you sent it in.
Cheers
Jonny
Well, if you want that your outgoing mails arrive at your customers then please properly setup your mail servers (i.e. configure proper reverse dns records for your mail servers). That’s why I did not receive your mail.
NOQUEUE: reject: RCPT from unknown[212.159.95.67]: 450 4.7.1 Client host rejected: cannot find your hostname, [212.159.95.67]; from=
I cannot use your support system to view my tickets. Your system does not allow any registrations without ordering something which isn’t useful for pre-sales questions.
To avoid paypal eating up your money, paypal micropayment or especially attractive quaterly and/or yearly contracts could be an interesting option.
Anyway, thanks for responding here.
I’m sorry that you didn’t receive our email.
We do have our monitoring server (running PRTG) checking for send and receive from Outlook (Hotmail) and gmail, which both work well.
Thanks
Jonny
And the reason why we don’t allow registrations before sign-up is due to strict EU data protections rules. We don’t want to keep customer data for customers we have no relationship with :)
Get rid off paypal fees then, use bitcoin ;)
How to remove a vat? i’m from indonesia
Hi There
Once you enter your non-EU address, then VAT will be removed
Thanks
Jonny
You select your country and click update button.
“Tax may be charged depending upon the state and country selections you make. Click to recalculate after making your choices.”
Looks like a best KVM offer for this location :)
Whats up if traffic limit exceeded? Capped or disabled??
Good question. I want hear answer too.
awesome offer
Thanks! It’s been hugely popular – I’ve never seen this many signups from LEB in ages, and we’ve had ads here since 2010!
Support are simply lightning with these guys, ticket sent in, 30 seconds later a reply is in the inbox. If the server performance matches the support responses I will be buying again very shortly.
Thanks James!
We’re working on provisioning more node as I speak to make sure that performance remains top notch!
Cheers
Jonny
“Out of Stock”! Do you know when/if there are more available? Thanks
Sorry Thomas,
We’ve met the quota for the lowest package for now. The others are still in stock though :)
Cheers
Jonny
Not be surprised for this cost and BW allowance in UK :)
1GB speed test file: http://109.200.19.115/test.1gb.img
@Jonny_Rackulous
Still not answered question about traffic after limits exceeded. Please reply :)
Another happy 4GUK/NetBSD user here: thanks Jonny for the (very) late night provisioning of my custom .iso yesterday !
Hey Ian
You’re very welcome :)
I wish this pricing would apply to Canada location :(
Are these prices recurring or something else?
They are monthly for the lifetime of your VPS.
Just signed up, waiting for activation
Hello,
looking for the first box. When will it be available again?
We’ve met the quota for the lowest package for now. The others are still in stock though :)
Cheers
Jonny
Yes I see that. But when will it be in stock again?
The others has too much resources for me.
Sorry, we have no idea. We have been flooded with orders from LEB. For now, only the other 2 packages are available.
Thanks
Just buy this service.
No this is a scam
Hello,
Can I buy this 4GK UK KVM and split it into 4? 1 GB ram each.
Hi There,
No, unfortunately not, as we’d make a loss due to IP costs.
Thanks
cheapest package (1GB, 1.79GBP) not available, 2GB package (2.5GBP) is available
Yes, we’ve met the quota for the lowest package for now. The others are still in stock though :)
Cheers
Jonny
Damn its slow while remote uploading big iso files from Real Debrid network to VPS that i got from you guys. >2Mb/s on 1Gbit network! i have download better then that using my ADSL max broadband… i am unhappy about this pursuit as i have cancelled my previous contract and i cant go back to LEB price that i had with someone else
Hi There
I am sorry to hear that. It’s most likely due to a router between you and our serveres, as using the “standard” Cachefly test, we get around 396Mbps, which is excellent for HTTP. Also make sure that your NIC is set to VirtIO.
Connecting to cachefly.cachefly.net|205.234.175.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: “/dev/null”
100%[==============================================================================================================================>] 104,857,600 49.7M/s in 2.0s
2015-11-02 18:59:17 (49.7 MB/s) – “/dev/null” saved [104857600/104857600]
FINISHED –2015-11-02 18:59:17–
Downloaded: 1 files, 100M in 2.0s (49.7 MB/s)
Thanks
Too much slow network speed. horrible.
400Mbps is too slow for you?
As you can see, our speeds to cachefly are lightening quick. Anything else slow will be due to upstream peers and routers that our outside of our control.
Thanks
Very poor results on random benchmarks…
CPU model: QEMU Virtual CPU version (cpu64-rhel6)
Number of cores: 4
CPU frequency: 2266.718 MHz
Total amount of RAM: 3953 MB
Total amount of swap: 1023 MB
System uptime: 8:59,
I/O speed: 47.1 MB/s
Bzip 25MB: 8.10s
Download 100MB file: 27.9MB/s
Comparing with VPS in Vultr…
CPU model: Virtual CPU e7da7129d3ee
Number of cores: 2
CPU frequency: 2399.996 MHz
Total amount of RAM: 3953 MB
Total amount of swap: 0 MB
System uptime: 6:50,
I/O speed: 263 MB/s
Bzip 25MB: 5.27s
Download 100MB file: 69.6MB/s
We use SSD caching (using bcache), so benchmarks are almost useless in getting a feal for real life performance. Reason being, is that benchmarks use sequential writes, which bypasses our SSD caching (goes straight to disk). During normal use, the caching comes in to play, leading to a lightening fast real-world experience.
We don’t believe in turning our infrastructure for benchmarks. We believe in tuning our infrastructure for awesome real-world usage.
Thanks
Hi
I tried to sign up for the middle tier – 2GK UK KVM – but the price quoted was £3/month and not the £2.50/month as per the above. Is there a promo code that I am missing?
Thanks!
That’s the 20% VAT :)
£2.50 + 20% VAT = £3.00
Also worth noting that if you’re outside of the EU, then you don’t pay the VAT.
Cheers
Are downloads of torrents allowed? What about DMCA?
They not process my refund
Hi There
Yes, we process all refunds, promptly. I am not aware of any outstanding refund requests.
Thanks
They are thieves
4G Benchmark:
https://www.petabyet.com/result/2015-11-07-4148e686dd3ebf8a62c69bb5d1fefdb5/
12,700 IOPS :D
4G benchmark with zram:
https://www.petabyet.com/result/2015-11-07-376a0e08872cd4d0f99a4128e604c673/
13,000 IOPS :D nice! One disk usually only gives like 100. Our SSD cacheing is really working here which leads to fast performance!
Cheers
Jonny
12,700 IOPS! :D
(from the previosu benchmark – hit reply in wrong place!)
Does the 1GK UK KVM Package still available ? I’m interesting with it.
Sorry, we’ve met the quota for this package this time round. Maybe next time :)
Any chance the 1gb one will be restocked? I personally only need 256b and 10gig of hdd space.
Sorry, we’ve met the quota for this package this time round. Maybe next time :)
Can we have the host CPU specs?
Hi:
2GK UK KVM is out of stock, do you plan to add more quota for this plan?
If yes, When?
Sorry, we’ve met the quota for this package this time round. Maybe next time :)
Hey There
Just to let you know, we’ve introduced some of the 2GB plan in stock again :)
Cheers
Jonny
Don’t Buy it guys, I have purchased with them on Nov 10 and the server is down since last 2 days, its Nov 12 here. No one replies on their so called live chat support, Only buy if you want to give money to these thieves who gives lucrative schemes in the name of offer to steal people’s money. STAY AWAY.. They are doing this fraud from 2010 and they knows how to fool people.
They have created domain on 10th Nov 2014 and claims to have been in business since last 4 years. Check Who is.
rackulous.com registry whois
Updated 1 second ago – Refresh
Domain Name: RACKULOUS.COM
Registrar: KEY-SYSTEMS GMBH
Sponsoring Registrar IANA ID: 269
Whois Server: whois.rrpproxy.net
Referral URL: http://www.key-systems.net
Name Server: EMMA.NS.CLOUDFLARE.COM
Name Server: JOSH.NS.CLOUDFLARE.COM
Status: ok http://www.icann.org/epp#OK
Updated Date: 09-jan-2015
Creation Date: 10-nov-2014
Expiration Date: 10-nov-2016
Stay away from THIEVES..
Ok, so what you are saying is not true at all. Your server was not down “for days”. You only signed up 2 days prior to your ticket. We answered your ticket in good time and all that was needed was for you to hit the Reboot button in the control. As such, it is clear that there was no problem with our node or network in this instance.
Also, we have been doing this since 2010. We used to be branded as something else (see the LEB ad), and that started in August 2010, and have many loyal customers still with us since then.
No, we aren’t doing “fraud”. I don’t understand where you get this from. You VPS needed a reboot. How is that fraud?
No, we don’t answer the live chat 24/7. It’s not a service that is provided 24/7.
Also, just to make it clear, we have also provided you with a full refund and cancelled your VPS as per our 10-day money back policy. That’s not really fraud, is it?
1. Who the fuck asked you to cancel my VPS ? I had my important data on them ? Have I asked you to cancel my VPS ?
– Didn’t expected you to be that un professional.
GUYS ,
They gonna cancel your VPS at any time and you will lose your data.
DO I NEED TO GIVE MORE PROOF ?
FUCK, Activate my VPS with my data right now..
Don’t you have any sence to understand this ? There was very important data on my VPS.
We cancelled your VPS because you said you were unhappy and that your VPS was down for days and you said we were doing fraud. I don’t see any indication that you wanted to stay with us.
Cancelling VPS without prior notifications is FRAUD..
DO YOU HAVE ANY SENSE TO UNDERSTAND HOW MUCH IMPORTANT DATA I HAVE LOST BECAUSE OF YOU ?
****
THEY HAVE ALSO DELETED MY ACCOUNT,
SEE GUYS THIS IS THE KIND OF TREATMENT AND RESPONSE YOU WILL GET IF YOU UTTER ANY WORD AGAINST THEM,
THOSE WHO POST BAD REVIEWS WILL GET THEIR VPS CANCELLED AND DATA LOST,
No, cancelling your VPS is not fraud. I think you need to refresh your definition of the word.
We don’t cancel because of bad reviews. We do cancel (and refund) when a wrongfully says we’ve taken their money and not provided service to them. This is not the kind of relationship we want to build.
Hey Vivek
As mentioned below, we can give you a tarball of your data. Please email us at presales@rackulous.com with details of a location we can upload this tarball to.
Thanks
Jonny
FIRST,
THE VPS WAS NOT WORKING BECAUSE OF SOME UNKNOWN ISSUE THAT THEY CLAIM TO BE FIXED BY REBOOTING ( AM I THAT STUPID TO CREATE A SUPPORT TICKET WITHOUT DOING SOME TROUBLESHOOTING ? )
1. THE REBOOT BUTTON WAS NOT WORKING, MAY BE THERE WAS AN ISSUE WITH THE CONTROL PANEL, I DID REBOOTED MY VPS FROM THE CONTROL PANEL SEVERAL TIMES BUT NO LUCK, NOTHING HAPPENED.
2. I DON’T GET HOW A FRESH VPS CAN GET INTO THIS TROUBLE,
3. I SEE THEY WERE ONLINE FROM THEIR WEBSITE AND PINGED THEM BUT NO ONE REPLIED.
4. CREATED SUPPORT TICKET BUT NO ONE REPLIED FOR HOURS ( I WAS EXPECTING REPLY FASTER BECAUSE IT WAS A SERIOUS PROBLEM AND I WAS NOT ABLE TO DO ANYTHING )
5. LAST I DECIDED TO POST ON LowEndBox…
AND BECAUSE I POSTED ON LowEndBox,
1. HE CANCELLED MY VPS WIPING OFF MY IMPORTANT DATA, NO FRESH BACKUP WAS THERE, I TAKE BACKUPS EVERY WEEK.
2. DELETED MY ACCOUNT, SO THAT I CAN NO LONGER CREATE ANY SUPPORT TICKET OR VIEW ANY DETAILS RELATED MY VPS OR ACCOUNT ( WHAT IS THIS ? )
SAYS THAT WE DELETED YOUR ACCOUNT BECAUSE YOU WERE UNHAPPY,
I GUESS INTENTION WAS TO DELETE DATA AND TAKE REVENGE…
BEWARE BEFORE POSTING ANY BAD REVIEWS ON INTERNET, YOU WILL GET SAME TREATMENT,
YOU MOTHER FUCKER GIVE MY VPS BACK YOU BITCH, IDIOT, ASSHOLE
Hi Vivek,
Few things:
1. Stop posting in caps, it’s not getting you anywhere.
2. You were cancelled due to repeated false acquisations and abusive language towards our staff on this, our live chat and the support ticket system. We do not want to do business with people like you for these reasons.
3. We are not robots. We can’t be on our live chat 24/7.
4. We appreciate any sort of feedback, good and bad. It means we know were we can improve our service. We certainly do not kick people off for bad feedback.
3. We have cancelled your VPS and refunded your money. There is nothing more we can do other than wish you the best of luck in providing a provider that works best for you and them.
Thanks.
Hey Vivek
As mentioned below, we can give you a tarball of your data. Please email us at presales@rackulous.com with details of a location we can upload this tarball to.
Thanks
Jonny
FUCK,
I PAID YOU FOR THE SERVICE AND I DIDN’T ASKED FOR REFUND..
ACTIVATE MY ACCOUNT RIGHT NOW WITH MY DATA…
Sorry, your VPS has been cancelled and your money refunded, as per our 10-day money back policy.
if you have important data on the server then you would also have a backup of such important data, as you also claim your service wasnt activated i fail to see how you can “lose” data
WHO HAS GIVEN YOU RIGHT TO MESSUP WITH MY DATA ?
I PAID YOU FOR THE SERVICE NOT THIS SHIT,…..
AS I PAID YOU ( I NEVER ASKED FOR REFUND ) IT IS YOUR RESPONSIBILITY FOR GIVING ME MY DATA BACK…
@Wulfy ( FAKE PAID CLIENT , FAKE CLIENT FOR POSTING GOOD REVIEWS )
DEAR WULFY,
DO YOU ANY SENSE OF UNDERSTANDING ? THEY CORRECTED MY ISSUE BY REBOOTING MY VPS FROM THEIR SIDE ( AS THE REBOOT BUTTON WAS NOT WORKING FROM MY SIDE )
AFTER THAT I MOVED MY SITE FROM VULTR AND CANCELLED SUBSCRIPTION THERE..
AND THAT MOTHERFUCKER DELETED MY DATA AND VPS,
DON’T U THINK THIS WAY I CAN LOSE MY DATA ? ANYONE ?
WHAT IS THE POINT OF DELETING ACCOUNT CAN YOU ( THE PAID FAKE CLIENT ) OR THE JOHNNY EXPLAIN ?
DON’T U GUYS UNDERSTAND IMPORTANCE OF DATA ?
YOUR 10 DAYS MONEY BACK POLICY GIVES YOU RIGHT TO FUCK UP ANY CLIENT’S DATA ??
Hey Vivek
We can give you a tarball of your data. Please email us at presales@rackulous.com with details of a location we can upload this tarball to.
Thanks
Jonny
That is so nice of you,
Just activate my VPS if you have tarball, I am ready to pay what you have refunded.
Lol fake paid reviewer? wishful thinking i spend 12 hours a day working my backside off and earn my money to pay for such services and use this box to monitor other systems hosted on places like ramnode etc.
My systems ip 176.227.202.125
My payment receipt 4386-9177-8779-5385
Secondly anything important is worth backing up…. twice at least minimum three times as you wouldn’t put such valuable data in a LEB :)
I actually suspect ive dealt with you before in my days working with a large vps provider in the states….
Wolfy,
I DID NOT LOST MY ALL DATA, I LOST MY CHANGES THAT WERE RECENT, AND I TAKE BACKUPS WEEKLY,
SO I THINK THAT ANSWERS YOUR QUESTION ABOUT BACKING UP DATA.
PS from the TOS you agreed to:
Unless a separate Backup Package has been taken up by you, you agree to be solely responsible for any backups/data replication of your data. As the services are provided to you on an unmanaged basis, you are entirely responsible for any data stored on your VPS. You agree not to take any action against The Company in the unlikely event of any data loss.
;)
The fact that the service provider is offering to provide you a tarball backup is defiantly above and beyond what i would consider based on your abusive attitude on LEB
@WOLFY,
IF YOU ARE NOT PART OF THE COMPANY WHY YOU TAKE SO MUCH INTEREST IN THE ISSUE.
I DON’T THINK I WANT TO DISCUSS ISSUE WITH YOU,
IT IS NOT YOUR BUSINESS, SO KINDLY MIND YOUR OWN BUSINESS.
If you take backups weekly i’d suggest altering the cron job to daily.
noticed you didnt comment on the fake/paid reviewer
Actually, in this case, no data was lost as we’re able to provide a tarball of his data.
Vivek, your posting this on a public fourm, it’s everyone’s business.
That’s unfortunate your on a public forum, when you start acting up expect people to correct you
Bravo Johnny certainly above and beyond your TOS
so Wulfy, paid reviewer, now that Johny and mathew has ran awake with people’s money, do you have to say anything on this ?
wow, wow….prices are so cheap. need to test Rackulous features .
Folks,
We’re please to have the 2GB package back in stock! Order quick coz they run out fast! :)
Cheers
Jonny
well had services for a few days and had no issues instant provision after payment, response times for builds/updates to os very fast, now using it for monitoring my other provider vps’s.
Even had a follow up email from Jonny checking up on how I was doing with the services.
Price: Great
Service: Fast and stable
Customer Support: Top Notch
Keep it up :)
Hey Wulfy,
Thanks for your nice comments, it means a lot to us :)
Cheers
Jonny
@Jonny_Rackulous followed up with me too after my purchase & mounted a custom iso for me. I’m very happy with my 4GB machine running Alpine Linux.
Thanks Stuart for the nice comments. You’re very welcome.
Is Alpine linux popular? Would a proper template for it be popular you think?
Cheers
JT
It uses less memory than just about everything else but I think it is used more as a container in docker / lxc. As a host the grsecurity default kernel is nice & it does everything Debian does.
For anyone reading idiots comments before purchasing! Jonny & Rackuolous are a sound & secure company, I have used their services for 3 years without issue & will continue to do so!
Thanks Nick, means a lot to us :)
Well Jonny_Rackulous ,
I am really Sorry for being rude, I should have been professional and should not use abusive languages, that’s my fault Sorry.
But also you cancelled my VPS without my concern and taken my website offline,
and now you’re forcing me to move to another provider knowing I can’t move ( because of credit card issues )
I apologise for using bad words,
I asked him to continue my services and get payment but he is forcing me to move.
You will have credit in your paypal account from the refund, you can use that.
And yes, we are “forcing you to move”, because you were abusive to our staff, and have also started blackmailing us by saying you’ll post bad reviews on other blogs if we don’t provide service to you.
Sorry buddy, this doesn’t stand. We don’t want abusive customers. We want good, honest customers who we can build a good relationship with.
I guess it is your responsibility towards your customers to inform them before taking such actions ( cancelling account and taking website down for whole 5 hours, just because I was being rude ) ( The reason for being rude is constantly ignored )…
There is never a reason to be that abusive.
Yes,
that was never a reason to be mad.
I found my VPS cancelled in response to a review posted on LEB, but still that is not a reason be that abusive.
– If you have ignored, I have asked for forgiveness for being abusive, check below comment. But still you’re stick to that point.
And I did created PayPal Subscription because of the payment issue from my card, It is not about one time payment but recurring payments,
I know you will not understand.
Please remember to cancel your paypal subscription with us.
Hey Guys,
Now they are saying that I will get my tarball in about 16 Hours which is not at all acceptable…
thanks to them My website is down for more than 5 Hours and they want to make sure I don’t get tarball in next few hours making my website offline for almost 24 Hours,
This is the kind of treatment you gonna get if you get any issue or messup with any staff no matter how you were treated, you must always treat them to your best because they are INCARNATION of GOD and needed to handled softly even they screw your VPS.
Sure no problem. We’ll get this sorted ASAP. It will be this evening at some stage UK time. If not this evening, then tomorrow morning.
They have no value how much downtime you faced because of them,
I’ve already said to you, we’ll upload your tarball ASAP. We’ve added it to our task list.
Be reasonable
You be reasonable, I am enough,
My website is down till last 7 hours,
I can not sound any more reasonable than this,
I can not wait till morning ( UK time ).
You don’t have a VPS with us, thus the downtime is not our problem.
Yes you Terminated that,
and hence downtime,
To Jonny_Rackulous and Matthew_Rackulous,
who continuously says that I was kicked off for being abusive and not because not posting review on LEB, here is the proof, Hope you will enjoy it.
http://i.imgur.com/8DTviA2.png?1
Vivek the image your posting doesnt show the whole story, I’m not taking a side here. But there could be missing information that could prove who is right and who isnt.
Also their TOS has points that give them the right to suspend your VPS, did you read the TOS?
HI thekreek,
1. About the missing information, I can show you the whole support snapshot ( Before they deletes that )
2. I don’t think they should, just because they can.
thekreek
It’s pretty simple actually. He accused us of fraud, which is a very serious issue here in the UK, which is also not true. He was also abusive towards our staff. To which we cancelled his VPS, and offered him a tarball of his VPS.
which is a very serious issue here in the UK –
I think you’re doing international business and dealing with international clients,
So stop saying What is Hot and What is not in UK, World does not run according to UK.
I have still not received tarball,
so stop saying that you offered tarball..
As I previously mention, I’m not taking a side. I just wanted to keep it clear that there could be missing details that werent been told. And the last point, the TOS, it’s very clear on what happens if you broke the TOS.
I asked them to activate my account and get my server live because my website was offline and I am ready to do anything to make it back online.
He was convinced to activate services on a condition which I accepted, but changed his mind later on just because I mentioned on LEB that I was forced to move… ( Surely they hates Bad LEB Reviews )
http://i.imgur.com/u8TBvfw.png?1
What are you trying to prove here?
That I was going to reactivate you but changed my mind because of more LEB comments?
Yes, that’s true. Not afraid to admit that.
Why would we provide service to you, when your posting so much bad stuff here? Keep in mind you are no longer a customer.
We have a right to deny any customer that causes disrepute to our business. You accused us of fraud. That’s a very serious allegation here in the UK. And is also not true.
I was trying to prove that you cancelled my VPS for my bad review on LEB not because of abusing language or whatever.
TIME TO ACCEPT TRUTH.
disrepute to our business = Yes a Bad but honest review can do disrepute to your business and that makes my point much clear,
I was kicked out because I posted a review on LEB and then all this started.
Yes, that’s correct. You bad review included false accusations of fraud, and also very bad language to our staff.
Man,
After purchasing a VPS for 2 days and even in that period the VPS stays offline for 1 day and more than that, anyone will think it was a fraud ..
But you want to stuck to a particular word, so that you can justify your actions.
Superb move.
Guys,
The issue ended like this,
I decided to stop my website , He offered me a tarball but I was not able to do anything with that..
Thats the kind of punishment you got when you choose a wrong service provider, learnt lesson for life…
Not sure why you’re not able to do anything with the tarbar of your disk.
Anyway, like I’ve said in the ticket, we’ve provided your VPS again, so you can recover your data that way.
Its 3.25 AM here and I am replying to their comments since last 10 Hours, now I am tired. I don’t think I can go any longer, I lost my site.. I should not have changed my VPS provider…
You haven’t lost your site. We’ve provided you with your VPS again so you can recover your data.
So now we can end happily :)
Seems like a great company, and the image is good, but I mistakenly planned to use this VPS to host game updates (I’m in the US). The updated image with the UK apt repos is really helpful for speeds in that direction (10x improvement or so!), but that doesn’t help when you really need to transfer data quickly to/from the US. All in all, very very good deal if you’re in the UK, be careful of your expectations elsewhere in the world.
Hey Daniel,
Thanks for your nice comments regarding our company. We’re upgrading our core infrastructure next weekend which should hopefully see increases to servers as far away as the USA :)
Thanks
Jonny
I should note that my personal network connection isn’t what it could be sometimes, and showed a much better speed in a retest today. Plus I tested from a VPS here in the US with a good connection and got very good speed results, so YMMV. Ping is not great if that’s something you’re concerned about (180ms for local and 113ms for VPS), but in latency-sensitive situations that much physical distance will always be an issue. Looking forward to re-running some analyses after the infrastructure upgrades!
I’m curious why you charge 20% VAT to EUcustomers (non UK) where you should charge the amount of VAT that is charged locally in the country. http://ec.europa.eu/taxation_customs/taxation/vat/how_vat_works/telecom/index_en.htm
Can’t trust them, check out reviews of their previous brand EvoRack on LEB and then take decision. They have re-branded for a very clear reason ;)
Hi Steve
We didn’t rebrand due to any bad reviews or anything like that. In fact, we actually openly announced it to the public that we were going to do this, in the name of transparency: http://www.lowendtalk.com/discussion/40440/evorack-will-become-rackulous
We didn’t rebrand in order to hide anything.
Thanks
Jonny
Also, the re-branding was like nearly 1 year ago. This isn’t anything new.
Fix your VAT within the EU and I’ll order
Hi just thought id leave a review for these and I must say they are by far the best hosting company i’ve had. I normally spread my vps hosting out over 3 to 4 different servers but their 4GB plan offers me what I need in one server with plenty of resources. The pricing is awesome too. There was an issue at the start where the node I was placed on had issues but these guys kept in contact and offered me a move if I wanted, they even went a further whole yard to help me get a freebsd image mounted so I could use my own custom os, however I did go back to their available images for simplicity for them and me if any more issues arrise. I get constant emails off of them which aint a bad thing as it’s good to know they are there and still trying to make this service better. Very highly recommended and Jonny is putting a lot of effort into this service. Well done guys.
Hey Rob,
It’s really nice to hear those comments, thanks!
Yes, my team and I are constantly trying to improve this service. We’ll be working endlessly for our huge infrastructure upgrade which is due next week :)
Cheers
Jonny
You still think that ?
Since signing up I have had issues with this provider, firstly it took a day to get setup as they didn’t have the hardware online… not sure why you would take orders without having resources but I waited and was setup late the next day.
Getting tickets answered was quite quick to get rDNS setup.
Currently though I seem to either be on a very unstable node or someone on that node is causing alot of issues, so far I have had to complain almost daily and each time I wake up I see that my VPS has been rebooted and uptime is in minutes..
The issues I’ve had so far:
* Network speeds being very slow.. 500k/s! from quite local servers.
* Random ping times jumping from around 20ms to 2000ms for around 10-60seconds and then dropping back down.
* Packet loss when running a mtr to another node. (they claimed this was due to the setup of their host’s switch and that they are aware of it, so maybe this is not packet loss, not investigated much more)
* CPU very very slow for long periods of time, running commands and anything interactive is painful.
Even as I type this I have a uptime of less than an hour, no communication as to why and what they are doing.
Having a VPS that can’t stay up is not very useful and I hope this is really going to get sorted out.
Also just to note I was with them when they were evorack and they did give very good support and I had no issues back then, only reason I moved was I needed another location.
Well Rackulous’s response to my issues is that they know about it and that I have to wait till their new nodes go live at the weekend…
Not very good to be signing people upto..
So order with caution… might not be able to use your VPS until they decide to say their new nodes is ok…
Please also note this is not to bad mouth them or should not be taken as if, This is totally my experience with them thus far.
Hi Tylexcon
Yes, I fully appreciate the problem you are having. This node you are on is causing us problems, and we are constantly fighting with it to keep it online. You may be wondering what we are doing to fix this long term. As you have alluded to, we are starting a massive node and network upgrade project this weekend. We are replacing these older nodes with brand new ones, and also updating our switching/routing equipment. This will definitely resolve the problem you are having.
We have many other customers on other nodes of the same spec as yours, as they aren’t causing any problems. Unfortunately, your is causing trouble, and I really appreciate you waiting for us to fix this, this weekend. Unfortunately, I can’t migrate you over to another node, as they are all full. You will also note we’ve stopped taking orders.
I’m sorry for these issues, but please bare with us.
Tylexon
Just wanted to add about the mtr: The packet loss you are referring to is the mtr to our providers switch. It has always been like this since 2010 when we first opened at Redstation and is not indicative of packet loss to our own network. Their switch is just configured mark as a low priority ping/mtr requests. This is outside of our control. You’ll note that packets to routers and either side of this are fine.
Thanks
Jonny
My VPS always down for several hours. Today, 3 times down (maybe more when I’m not check it). When back online, I must restart Webuzo first to log in. Maybe you can improve it.
Hi Iriante,
We haven’t had any general downtime that would cause your VPS to be off for “hours”. Please open a ticket to see if we can resolve this for you.
Regarding the reboots, yes, please see my posting above to Tylexcon. We are starting a massive node and network upgrade project this weekend. We are replacing these older nodes with brand new ones, and also updating our switching/routing equipment. This will definitely resolve the problem you are having.
Thanks
Jonny
Good news if the node and network upgraded, it can be much better than before. I really need good VPS services since I have to built so many websites for business. And I hope I can add Rackulous in my list as good VPS service.
I hope so too, and please be rest assured we’re doing everything we can to strive for perfection!
why are we all allowing people like this to rip us off by paying for bandwidth, I know this is common in the US but NOT generally in the UK. And I dont buy the crap about cost of datacenter etc as if the datacenter is properly designed it will cope with high use bandwidth and once its bought its bought it doesn’t cost more this month than last as somebody used 23 more gigabytes this month! its rediculous and a massive con from the corporations yet again! vote with your feet and allow corp’s with this attitude to quietly die an undignified death, which is where they belong!
Its time to stop letting them get away with this nonsense!
Sorry what?
Huh????
Hi,
Are you done offering those?
Seems like they’re out of stock or something like that when you try to order.
Cheers,
Chip
Hey Chip
We’ll have some more in early next week :)
Thanks
Jonny
Unable to register. Out of quota. Is there any idea when this service able to register again?
Hi There
We hope to have more in tomorrow or Thursday.
Thanks
Jonny
Hi Jonny_Rackulous, messaging you here as I’m not getting any response on the rackulous site and you seem to be active here. I ordered a Xen host Monday 23rd around 5pm GMT and I’m still waiting for it to be provisioned. Are you having issues on your side?
Update: I decided to cancel and this was dealt with quickly and with no issues. Thanks and good luck with the service.
Hi Austin,
These offers are for our KVM plans which are activated instantly.
Unfortunately, our Xen packages require manual activation.
Thanks
Jonny
Just order the 4GK.. Let see how its going :D
The 1 and 2GB are our of stock again, and idea if you will have more in the future?
thanks
Can you provide a routed /48 prefix for the VPS?
Terrible performance issue for me, Kindly check [Ticket ID: 542478]
too low network speed
Open a paypal Dispute,
Hello Jonny,
I filled a ticket support to cancel my service and asked you for a refund.
My service is terminated, but no refund yet.
Any updates on this? I payed using paypal.
Thanks
Open a Paypal dispute, let this bastard know.
Hello,
Going to have a box with you but 1GB is out of stock. When will be available?
Thanks
Don’t do it mate, you’ll regret it!!!
Don’t waste your money with this company servers are down more than up… Joke!
Open a Paypal dispute, let this bastard know.
As others have said, this is very much a one-man-band’s pet project.
I bought a VPS at launch, and it’s had over 30 critical problems resulting in a good few hours of downtime. There’s scheduled downtime at least weekly for host kernel or hardware updates and random VPS reboots or disk crashes at all other times.
It’s clear the hardware is being thrashed by customers, it has poor contention ratios and is not a stable platform. I have never had a reply to any of my emails.
If you don’t care about uptime, you’re happy for disk and CPU usage to regularly go above 90% or lock completely, don’t mind a busy network, and your servers can handle several unexpected reboots per week, go for this provider. Otherwise, it’s worth picking someone else and hoping us remaining customers can fund this guy into creating something stable for next year.
Unfortunately that is my experience as well, lately all my websites hosted on Rackulous have been very unstable and often down…
@Jonny_Rackulous,
Is there an option to pay the service with credit card?
thanks
Guys dont waste your money. Too much slow cpu and down everyday.
Open a Paypal dispute, let that bastard know.
Big dowtime, every day servers gone down
Open a Paypal dispute, let that bastard know.
:~$ dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 278.55 s, 3.9 MB/s
and vps lag is well …
It is very cheap but at a cost it seems. I’m not renewing my contract either I’m afraid as the down time is unacceptable.
It was good while it lasted.. Tried to compile phantomjs, my box went down and became unresponsive in the control panel. Well, may be it is an easy issue, but the support seem to sleep at night anyway.
Also pings and network speeds are most of the time horrible.
Bye.
Open a Paypal dispute, let that bastard know.
1. 1.05 TB of 1 TB Used / -50591897.18 KB Free
2. /dev/vda1 24G 23G 227M 100% /
that what i got after someone from tech support has log in into my vps and updated kernel of my system.
this vps was setup over a month ago and left alone for future use. just pure cwp.admin and nothing else
Open a Paypal dispute, let that bastard know.
They are thieves, they cancelled by service but as I forgot to cancel my Paypal Subscription, I was charged and they are not giving me any responce on email or on ticket. I sent them an email around 15 days ago but no reply,
Shitty Fraud poor guys,
Who so ever is having servers with them, I suggest moving to another reliable provider as theme thieves can kick your ass anytime.
It seems that he is ( johnny or any other person ) is not even replying to people’s comments here. Last time Johny replied was November 24, 2015, you mother fucker.
These mother fuckers also closed my ticket even without replying or refunding my money,
[img]http://i.imgur.com/RZiW2CN.png[/img]
I request LowEndBox to ban this provider and its parent company.
Vivek,
We can’t charge your account. It is impossible for us to take money from you. It is because your paypal subscription was still set up, and your account sent us money automatically.
However, we have happily refunded your money and cancelled your subscription.
Thanks
Jonny
Thank you for your quick response, I mean 22 days is not a long time, is it ??
Guys, don’t waste your money on these crooks.
Obviously a one man band here with HIGHLY unstable network and uptime.
My websites are down for 2 days straight now and support is unresponsive at best, if not completely absent.
Hoping to get the tarball from them whenever they manage to get back online which I highly doubt that might happen.
Just cancelled my subscription and on the lookout for a RELIABLE host provider.
Just my 2 cents and a bit of venting.
Cheers from rainy London
I agree with you bro.
Open a Paypal dispute, let that bastard know.
This mother fucker – johny took my money and now he is not responding back. I am going to start a paypal dispute and Sue its parent company. Bloody mother fuckers.. Pardon my language but its true.
You’re not going to sue anybody. Take your loss and move on. You’re just as at fault for not backing up “critical” data
Are you related to them ?
and I am sure this mother fucker Johny has re-branded his company EvoRack to do another Scram. Bloody Bastards.
VPS down since yesterday and nobody is responding the tickets.
Going to open a Paypal dispute right now.
Waste of time.
I did open a dispute, this is the answer form them:
Your Server has not been down, so I cannot offer a refund.
They got jokes :) For 5 days my VPS was down – no access to SSH, FTP, VNC or any other way know to mankind.
I’m escalating to clam with Paypal so lets see what happens.
At least I managed to save my data before I cancel my Paypal subscription.
My $5 DigitalOcean droplet is MUCH FASTER than the supposed Quad Core/Quad RAM setup from Rackulous.
Just trying to prevent other people from doing the same mistake as me.
Cheers
Anyway to report this host to LowEndBox Admins ?
^^ Crackpot
^^ Retarded.
I bought one month subscription yesterday, but I’ve got no response so far.
It’s very unfortunate that I bought it before reading Vivek’s comments…
I hope I can get a refund, but reading Viveks’s comments makes me presume that they are just
going to take my money.
VPS down again, for second time this month. The less reliable I have ever had in 15 years
Server down again. The whole day without providing service to my clients and my own websites.
I’m moving to another server now. This is a scam.
My VPS is down again, for more than 24 hours as of now
Plus, their control.rackulous.com subdomain is down as well, which is seriously worrying me.. I’d like to cancel this service since my next billing is due on Friday but I’d also like a chance to back everything up before my VPS is deleted
I have moved everything away from this company. Seriously worrying and terrible service, server issues all the time!
after everything was going nicely i noticed downtime creeping in and decide to migrate my vps ( a obersvium instance) away to another host comms prity much dried up by that time and the cancellation was done without acknowledgment
If you want buy a service here, think twice! They stole my money and don’t activate any service! Don’t respond of any tickets! This is high untrusted host provider is probably a scam site.
Anyway I don’t understand why you present this offer without any verification.
Hi Mark
We are definitely not a scam and I’m shocked to hear that money was taken from you without reply. Please do open a ticket with us and we will be sure to refund this ASAP!
Thanks
P.S. Sorry for not replying sooner, replies to LEB are slower that usual means.
my vps is been down for 4days and now response to tickets and mails
Has anyone gotten a response from Rackulous in the past few days? Email or ticket? I ordered a VPS on Feb 2nd, put in a ticket to ask for a gentoo ISO and still haven’t heard anything back.
You must open a dispute and escalate the issue to paypal.
Escalation is the most important part. You can only escalate the issue, after opening a dispute.
By that way, I got a refund.
They ignored my order, and emails from paypal as well.
No response to tickets… Ignores everything!
Definitely not a scam. Had a great experience with Jonny & co.
Hmm… Looks rather suspicious this post ▲ ▲
Hmm… Looks rather suspicious this post!
More than a month without reply on my ticket. I would avoid. Unfortunately, because price is really good.
No response to tickets… Ignores everything! the same
Good Prices!
No response to tickets… Ignores everything!
Good Prices
No response to tickets… Ignores everything! Same here good vps need to fix support bad
Nothing From Support for Days Same here good vps need to fix support bad
My VPS has been down for several days. No response from anyone at the company, and their portal is down.
Pretty sure this company has folded.
Hands down, this is the worst LEB I’ve ever ordered, and I feel a complete idiot for paying for a yearly plan.
Hey Rob,
Just curious what plan did you purchase on a yearly plan?
Same here, server has been down for days and no idea what is going on. Completely lost as to what to do. Don’t go near this provider.
Same here, i’ve got two vps services with them and one of two is down, host is unreachable which leads me to believe that this company is folded and/or aint paid their bills and have been disconnected. I plan on getting my money back from paypal until they make contact.
I gave them all the good praises when they advertised this service but what can I say now than other to keep away.
Absolute scam in every way. They are a pump and dump. No response to support tickets and they are down for now. My money says they were a second tier cyber criminal support system. Did they do it on purpose? I don’t know. All I can say is they do NOT honor the 10 refund policy. They have ZERO control over anything and the servers are just garbage with wildly inconsistent resources.
One thing I don’t understand is why they would waste so much time. I know I’m reporting it as fraud and I am 100% certain Paypal will return my money. It is a shame, really, that a company like this has managed to rip off this many people. Don’t be a victim, stay away from the products and have nothing to do with these clowns. They are such a pathetic operation they didn’t even respond to an immediate termination request on the service. No communication and zero understanding how to manage the infrastructure. You get what you pay for but at the same time I don’t think any of us expected much more from these prices but I seriously doubt all of us paid the money expecting to be treated this poorly.
If you are in the jurisdiction you should file a report with Action Fraud. actionfraud . police . uk
Ticket ID: 659563: Just to say, ActionFraud in the UK will help resolve the issues for locals, last comment is being held in moderation so I just wanted to make sure I posted this. They have made no effort to resolve any issues. This was a huge waste of time and money.
Ticket id: 343719
It has been 4 days, why isn’t any one replying ?
My service was terminated without my knowledge and I have no idea how to get my websites back. Stay well away
I’ve been using these guys for some time before and they were good, but recently I’ve ordered a new VPS on their billing and it’s already 7 days that my VPS is “pending” installation. I’ve sent various tickets but they were completely ignored. Here I took some screenshots to show you these guys are possible scammers now: http://i.imgur.com/Q5ShiKX.png http://i.imgur.com/LoVzdSf.png