Jimmy from YardVPS sent me their End of Year Special coupon code yesterday. Use code YARD2010 to get 20% off recurring discount on TREE and GRASS packages, i.e. their Xen PV and Windows VPS plans. That brings the cost of “TREE 1” to $6.36/month when you sign up with this link.
- 512MB memory/1024MB swap
- 15GB storage
- 1500GB/month data transfer
- Xen/SolusVM
Their “GRASS 1” package (Windows 2003, 512MB memory) also almost meets the criteria at $7.16/month. Slightly better offer than their Xen launch coupon. Los Angeles CA servers. You might want to read the past discussions on YardVPS and PhotonVPS — they have been around for a while. Their OpenVZ packages might appear to be quite oversold, although I am reasonable happy with my Xen VPS with them.
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The Founder at LowEndBox
The original owner of LowEndBox known as LowEndAdmin or LEA for short founded LowEndBox in 2008 and created the concept of hosting applications on low resource Low End Boxes. After creating the roots of the community that we know today, LEA stepped aside and allowed others to carry the torch forward.
Latest posts by LEA (see all)
- 5 Reasons Why You Want a Low End Box - May 26, 2021
- Dead Pool January 2012 - February 2, 2012
- exit(0); - January 19, 2012
@LEA
How about their Xen VPS uptime?
Rebooted twice since I got this 1.5 months ago. Current uptime = 17 days.
How long was the downtime? How’s the iowait, network, cpu?
All the reboots are pretty much coming up very quickly. I guess they are upgrading something their end that requires reboot. Or something stuck in limbo. Funny that I remembered Jimmy said in WHT that having KSplice is one of their feature — so I guess kernel upgrades shouldn’t result reboots?
I am only using this as testing box.
Looks okay, although not as fast as before. I guess they are filling up the box. Access to a single E5620 @ 2.4GHz so “not fast”. Connectivity is good from my end, but with all network issues YMMV depending on where you are connecting from.
I heard ksplice doesn’t work on some updates, especially ones that change structs. How common these types of updates are, I don’t know.
There are random reboots due to the Xen application where we had to re-patch. These downtime were minimal to less than 5 minutes while everything cycles. All systems are completely monitor but given the budget our uptime is spectacular compare to other budget provider within this class.
Just a note – the coupon code works only on monthly payment cycle.
Quarterly or longer payment cycles are already discounted 10%.
Exactly that’s my point. Taking “TREE 1” as example, 12 months on monthly billing would be 6.36 x 12 = 76.32, while yearly billing it’d be 90.63.
LEA care to post benchmarks on your XEN VPS with YardVPS? Seen some horror stories on their OpenVZ performance. Interested in IO and Network speeds mainly.
What about native IPv6 support?
That could be better
This is supported.
Same question again – is it HVM?
For what it’s worth, my brief experience with them was very negative, and my research since has indicated that I’m not alone in that regard. My VPS was *ungodly* slow – I would go so far as to say it was the slowest VPS I’d ever utilized under any circumstances. Simply typing “ls” took nearly 10 seconds to return a result, so you can imagine how bad everything else was. They chalked it up to a RAID rebuild, but I later saw them publicly say the same thing to other people complaining of the same problem weeks and weeks later. They either have no idea how to manage storage, or their infrastructure is just extremely poor.
To sort of cap it off, there’s a rather well-written review of several budget hosting providers on WHT here: http://www.webhostingtalk.com/showthread.php?t=1004278
You’ll note that YardVPS scored so abysmally low that they couldn’t even complete the review of their service.
If it was just me I’d have written it off, but coupled with reviews such as these (there are other smaller reviews and complaints that all seem to indicate similar experiences) it sounds like a systemic problem. I’d avoid them at all costs. XEN or not – this isn’t the type of provider you want to get yourself in business with.
That’s my two cents. YMMV.
Interesting post there on WHT. It is testing YardVPS’s OpenVZ products though, which I suspect is heavily oversold and the IO there is prone to abuse. Xen is supposed to be better, but you are right — YMMV.
Support wise, well, I haven’t had the “privilege” to experience that. Hopefully I never need to :)
One problem with US West Coast VPS is — while it is great for the Asia Pacific users, there are also lots of Asia Pacific abusers. With 3 out 5 most populous countries are in Asia (China, India, Indonesia) — I certainly feel bad for providers that “try” to
overselloffer lots of memory and bandwidth…If the provider is offering lots of bandwidth/memory (to *lure* customers) – then using all of it is NOT abusing. I wonder what population of a country has got to do with abusing a server.
As stated before depending on your plan priorities of the virtualization is there. If your not getting the performance you need I suggest going Tree or a higher plan on Leaf. We haven’t had any major complaints except for our lower end plans. No complaints via Tree/Grass plans as you seen in performance nor any complaints on higher plans of Leafs.
The lower end of Leaf is not used for production related traffic but VPN / testing / backups are what many users primarly use the service for.
That offer is valid only for new customers? Or someone who’s already a customer can use the promotional code in a monthly renewal?
This coupon code is for new clients only.
I signed up with these guys because I needed an LA-based VPN node for a project. Their useless support staff never could get TUN/TAP working properly to support OpenVPN. Tried for over a week to work with them, but ended up moving elsewhere as the quality of their responses started to drop.
I requested a refund since the VPS never really worked as it was advertised, but was quickly denied. I’ve got a PayPal claim open now and will probably do a chargeback via Amex since YardVPS has been completely rude and useless throughout the process.
It is starting to annoying me that my question hasn’t been replied till now.
Besides, as you’ve mentioned, TUN/TAP is quite a necessity in certain circumstances. Why are those supports always failing to open TUN/TAP correctly. I had asked my current provider to activate it 3 times when they finally correctly opened it while the result “dd” is now around 10MB/s. Planning a migration…
That’s was my experience with them as well. Of course now they’re going to keep on spamming you with their updates and status emails claiming you’re still a customer. They run a dirty mail list and refuse to admit it.
Folks may want to review the previous posts and the comments for them under their tags:
http://www.lowendbox.com/tag/photonvps-com/
http://www.lowendbox.com/tag/yardvps-com/
They’re unresponsive to complaints, claim to be wonderful but when a dozen folks have to fall back to BBB to get them to pay attention instead of PhotonVPS dealing with the issues, something is wrong with the company.
Have you contacted our support desk to have you remove from the list? We get our email list from a database that has all clients active or inactive, if you wish to be removed feel free to contact our support desk.
Your support desk, as I and others have mentioned multiple times, is a black hole. I know that from personal experience.
And you don’t opt-out with spammers. That’s one of the first rules you learn when dealing with them. Your spam don;t even follow what’s required under can-spam which shows me and others how unlegit your spams are..
I ask yet again: Why are you running a dirty mailing list? And why are you placing people on your mailing list that want to have nothing to do with your company? Why are you emailing inactive clients when they’ve taken their business elsewhere?
Please stop saying that there are no complaints about your service. A simple look at your BBB record that you brag about, which I note has been downgraded now to a B rating, as well as comments made by me and others here show that you ignore complaints.
Amazes me how out of touch you and your company is with reality.
Amazes me how anyone would deal with this company.
Want to see how bad they are? I point out that not one person voted for them on LEA’s ranking list. Not a simple person. Not even the 1 post spammers who also posted to that thread.
What does that tell you?
By the way, I point out that you;re in violation of your own AUP:
http://photonvps.com/aup.html
Under the bit about Electronic Mail, you have this clause:
Also:
May I ask why you feel it’s acceptable to enforce these policies upon your clients but not follow them yourselves?
May I also ask who your boss is? I would like to discuss these breach of acceptable behavior with him or her.
TUN/TAP works just fine a lot of our users are using it on our LEAFs plan. We only enable the feature where you must do the rest. Since this brand concentrates on low prices support is very limited in supporting your setup. Everything is self-provisioned. If you require more support I suggest going to our PhotonVPS brand where we will be glad to assist you from the beginning to the end. As for your money back we do not have a 30 days money back guarantee clause which is why this was denied. Your welcome to dispute any transaction but these will be later sent to our collection agency where you will pay for the fee along with penalties of charge back enforced.
Is it in Los Angeles?
I’d like their openvz 512MB PLAN.
Could told me which one is more better between burstnet (512MB)and yardvps openvz 512MB/1024BRUST?
thanks
I have their OpenVZ 512MB/1GB burst plan.
I/O speeds were slow at first, simple commands like ‘ls’ and ‘ps -ef’ take about 5-10 secs to output.
But recently it has gotten better – maybe they kick off some abusers?
Average dd speed is now around 30-50 MB/s, depending on time of day
1073741824 bytes (1.1 GB) copied, 21.6819 s, 49.5 MB/s
No complaints on network speeds. Burstable to 100Mbps
5.95$ PLAN?
Why not use xen 512/swap1GB?
The two plan’s price is about same.
I have a VPS in this plan for more than a month.
Their I/O speeds are pretty awesome for a shared server. I never got less than 100 MB/s with “dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync”.
Depending on the plan CPU priority and IO will take precedence on OpenVZ. Please note that the virtualization is a bit different therefore might have different performance brackets in terms of burstable features that may cause ill performance on your VPS. If you want solid performance I recommend going Xen.
Why you’re at it, can you please do something about your server located at 173.224.212.213? We’ve had that in our firewall for at least three months now due to ongoing problems.
I have their 15$/year OpenVZ VPS plan running a DNS server. I had no problems with it so far, I didn’t need to open a ticket. I don’t know anything about their XEN servers though…
15$ vps i’d like to choise it.but i don’t know if it works better for long time to China users?
Depends on what you’re using the VPS for.
If you’re from China, and looking to bypass the Great Firewall via VPN, I think the $15/yr package should work fine.
er, I don;t know how to use vpn.
I use vps to creat my wordpress blog~~~
I signed up for a VPS on an earlier promotion. I discontinued after a month. OS reloading was so buggy and support was terribly slow to say the least. Actually, I asked for a refund but was refused but I guess that’s technically fair as they their TOC indicates that refunds are up to their discretion although they did tell me that no refunds will be given as indicated in the TOC. Hmm. I wouldn’t touch them even with a 10ft pole again.
We got all those issues resolved, feel free to open a ticket and I’ll be glad to give you a month free of service.
Ordered Grass 1 (Windows 2003, 512) at the same time as a friend in China. He got his instantly and loved it, but Jim @ the support desk is arguing with me that I’m using a proxy to sign up. Terrible system if it thinks I’m using a proxy and a terrible way to treat a new customer.
I believe I responded to your ticket already, feel free to contact our support desk if you have any further questions.
I decided to give the Grass 1 a go which is based around Windows 2003DC, 512MB, 15gig HDD. Setup time was almost immediate which was fantastic. The control panel is simple and easy to use which is a bonus.
Response times to the UK are around the 150ms mark.
Good points:
* The VPS itself is pretty responsive from the UK. Remote desktop is fast which makes administration less painful on a windows box.
Bad points:
* Very very poor network speeds. Almost suspiciously slow. It appears to be capped at 1.5Meg in and even less outgoing.
* Customer support is very slow (but Jim has justified this delay in one of the posts above. Fair enough but other providers manage to respond quickly).
* Customer Support (Jim himself?) wasn’t particularly helpful trying to find out why my network speed was so slow – once again making me think it’s intentionally capped. I would have thought it would be fairly evident from the network itself what speeds I was obtaining from a variety of servers.
Over the first couple of days using the VPS I was quite impressed. The price is excellent and on face value the specs are great, the only let down is the seriously poor network speeds (my own SOHO cable connection is much faster in both directions), I’m hoping this is just an ‘issue’ or PEBKAC – let’s see how we go.
On a side note, more of an open comment to budget providers. People like myself tend to try out budget offers to gauge how the provider treats customers as all levels and represents their services (honesty is best in my opinion) relative to the cost. If it’s positive I’ll add their products to a list I use for my professional services.
Can anyone post their download speed using their yardvps server? Can you really reach that 100mbps?
I’ve not once managed to get anywhere near 100mbit. I’ve barely hit 10mbit! Yard suggest this is due to poor peering on the servers I’m downloading from.
Looking at your wget you have exceeded above 10mbit.
When you get a file using wget those are in megabytes per seconds. Meaning 4.6Mb/sec is roughtly 50mbit utilization.
Let me know if you need assistance with conversion.
Assuming you are replying to me, I never ran a wget? It’s a Windows VPS.
As mentioned several times, certain routes seem to be fast the majority are not.
I provided Jim with the following link http://216.24.198.151/1GB.zip (the vps in question). I was unable to get much past 300K/sec from any location I tried (including a LINX peer in London). He tested from his own connection and told me on a support ticket that he obtained 700K/sec~
I asked you Jim, if you considered 700k/sec reasonable for a VM hosted in a data centre. I reiterated the question several times over several support emails – neither you or your team replied.
The answer is no, it’s not good.
Here you go, 3 speed tests and HDD benchmark. Tree 2.
$ wget https://www.yourdomaingoeshere.com/100mb.zip
–2011-01-07 00:32:24– https://www.yourdomaingoeshere.com/100mb.zip
Resolving http://www.yourdomaingoeshere.com... 64.87.52.19
Connecting to http://www.yourdomaingoeshere.com|64.87.52.19|:443… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104874307 (100M) [application/zip]
Saving to: `100mb.zip’
100%[====================================================================>] 104,874,307 8.22M/s in 22s
2011-01-07 00:32:47 (4.59 MB/s) – `100mb.zip’ saved [104874307/104874307]
———————————————————————————————
wget http://speedtest.wdc01.softlayer.com/downloads/test100.zip
–2011-01-07 00:42:06– http://speedtest.wdc01.softlayer.com/downloads/test100.zip
Resolving speedtest.wdc01.softlayer.com… 208.43.102.250
Connecting to speedtest.wdc01.softlayer.com|208.43.102.250|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104874307 (100M) [application/zip]
Saving to: `test100.zip’
100%[====================================================================>] 104,874,307 2.46M/s in 79s
2011-01-07 00:43:25 (1.27 MB/s) – `test100.zip’ saved [104874307/104874307]
——————————————————————————————-
$ wget http://www.singlehop.com/speedtest/100megabytefile
–2011-01-07 00:45:30– http://www.singlehop.com/speedtest/100megabytefile
Resolving http://www.singlehop.com... 216.104.46.35
Connecting to http://www.singlehop.com|216.104.46.35|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/x-gzip]
Saving to: `100megabytefile’
100%[====================================================================>] 104,857,600 2.20M/s in 62s
2011-01-07 00:46:33 (1.61 MB/s) – `100megabytefile’ saved [104857600/104857600]
and HDD performance below
$ dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 4.30579 s, 249 MB/s
I tested some downloads and was able to achieve a full 100mbit. Here are some examples. Please note that wget uses statistics of megs / sec not mbit where we are indicating 100mbit.
The speeds may be slow from different locations depending on the ISP uplink speeds. Our peers are one of the best where our outbounds are never over sold. Please note we do not control inbound traffic since most providers have very little usage of inbound vs outbound traffic.
[root@fruit ~]# wget -S -O /dev/null
http://mirrors.usc.edu/pub/linux/distributions/centos/5.5/isos/x86_64/CentOS-5.5-x86_64-LiveCD.iso
–2011-01-07 08:56:07–
http://mirrors.usc.edu/pub/linux/distributions/centos/5.5/isos/x86_64/CentOS-5.5-x86_64-LiveCD.iso
Resolving mirrors.usc.edu… 68.181.195.4
Connecting to mirrors.usc.edu|68.181.195.4|:80… connected.
HTTP request sent, awaiting response…
HTTP/1.1 200 OK
Date: Fri, 07 Jan 2011 17:58:17 GMT
Server: Apache/2.2.3 (CentOS)
Last-Modified: Mon, 03 May 2010 14:06:33 GMT
ETag: “314e0001-2b673800-485b119a82c40”
Accept-Ranges: bytes
Content-Length: 728184832
Connection: close
Content-Type: application/x-iso9660-image
Length: 728184832 (694M) [application/x-iso9660-image]
Saving to: `/dev/null’
12% [==========>] 94,557,168 10.8M/s eta 59s
You can even run multiple wget from both location and see they are sustained downloads and that the limitation is at the provider side.
I concur with Jim and have got the same result on my VPS.
$wget http://mirrors.usc.edu/pub/linux/distributions/centos/5.5/isos/x86_64/CentOS-5.5-x86_64-LiveCD.iso
–2011-01-07 12:10:02– http://mirrors.usc.edu/pub/linux/distributions/centos/5.5/isos/x86_64/CentOS-5.5-x86_64-LiveCD.iso
100%[====================================================================>] 728,184,832 10.6M/s in 66s
2011-01-07 12:11:08 (10.6 MB/s) – `CentOS-5.5-x86_64-LiveCD.iso’ saved [728184832/728184832]
I’m more than happy to be proven wrong. I’ll hand over RDC control of my VPS to anyone who wants to ‘test’.
The Windows VPS is exceptionally slow, subscription cancelled. Shame really as I was hoping it would turn out well.
Quick update: Certain links seem to provide high speeds, cachefly and infact the centos link you provided both hand around the 8Meg/sec range – other routes (and I’m happy to provide a list of, oh 15) are shockingly poor.
To those enjoying high speeds, great.
Depending on the location of the links these were the URL you gave us for testing.
Some of their ISP will have limited uplink or upstream which can cause problems. From what we see some of these IPs are from other countries where its being downloaded across the world.
This has nothing to do with peering from our side but on their ISP side.
Your giving us India’s links where they have poor peering coming to USA, to Ireland that require data transmittion to go through Atlantic -> New York -> Los Angeles.
Your not going to find an ISP that is fast from all the links you provided guarantee.
This was your initial complaint to us.
http://dc.milesburton.com/1GB.zip (1.5MB /sec)
http://atl.mnetcs.com/1GB.zip (660k/sec)
http://sec2.mnetcs.com/1GB.zip (1.5mb/sec)
http://sec.mnetcs.com/1GB.zip (¬700k/sec)
http://download.thinkbroadband.com/1GB.zip (¬400kb/sec)
http://72.29.87.105/%7Ephpinfot/1gbfile.tgz (1meg/sec)
http://speedtest.hostdime.in/1gbfile.tgz (300k/sec)
http://109.73.162.240/%7Ephpinfot/1gbfile.tgz (200k/sec)
http://109.73.160.8/%7Ephpinfot/1gbfile.tgz (80k/sec)
Below is tested files from other ISP in the LA area off of our network vs our network.
YardVPS
[root@fruit ~]# wget -S -O /dev/null http://dc.milesburton.com/1GB.zip
–2011-01-10 06:29:05– http://dc.milesburton.com/1GB.zip
Resolving dc.milesburton.com… 173.192.85.39
Connecting to dc.milesburton.com|173.192.85.39|:80… connected.
HTTP request sent, awaiting response…
HTTP/1.1 200 OK
Date: Mon, 10 Jan 2011 14:29:06 GMT
Server: Apache/2.2.14 (Ubuntu)
Last-Modified: Fri, 30 May 2008 01:26:06 GMT
ETag: “1d2835d-40000000-44e6887a2c780”
Accept-Ranges: bytes
Content-Length: 1073741824
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Content-Type: application/zip
Length: 1073741824 (1.0G) [application/zip]
Saving to: `/dev/null’
11% [=========>] 119,811,080 6.01M/s eta 2m 39s
[root@fruit ~]#
MultaCom
root@dasher:~# wget -S -O /dev/null http://dc.milesburton.com/1GB.zip
–06:28:53– http://dc.milesburton.com/1GB.zip
=> `/dev/null’
Resolving dc.milesburton.com… 173.192.85.39
Connecting to dc.milesburton.com|173.192.85.39|:80… connected.
HTTP request sent, awaiting response…
HTTP/1.1 200 OK
Date: Mon, 10 Jan 2011 14:28:49 GMT
Server: Apache/2.2.14 (Ubuntu)
Last-Modified: Fri, 30 May 2008 01:26:06 GMT
ETag: “1d2835d-40000000-44e6887a2c780”
Accept-Ranges: bytes
Content-Length: 1073741824
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Content-Type: application/zip
Length: 1,073,741,824 (1.0G) [application/zip]
40% [===================================>] 437,035,480 1.61M/s ETA 04:09
You have mail in /var/mail/root
YardVPS
[root@fruit ~]# wget -S -O /dev/null http://atl.mnetcs.com/1GB.zip
–2011-01-10 06:31:29– http://atl.mnetcs.com/1GB.zip
Resolving atl.mnetcs.com… 96.9.149.92
Connecting to atl.mnetcs.com|96.9.149.92|:80… connected.
HTTP request sent, awaiting response…
HTTP/1.1 200 OK
Date: Mon, 10 Jan 2011 14:31:39 GMT
Server: Apache/2.2.9 (Debian) DAV/2 SVN/1.5.1 PHP/5.2.6-1+lenny9 with
Suhosin-Patch mod_ssl/2.2.9 OpenSSL/0.9.8g
Last-Modified: Fri, 30 May 2008 01:26:06 GMT
ETag: “4538193-40000000-44e6887a2c780”
Accept-Ranges: bytes
Content-Length: 1073741824
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Content-Type: application/zip
Length: 1073741824 (1.0G) [application/zip]
Saving to: `/dev/null’
21% [==================>] 230,742,024 4.34M/s eta 3m 46s
[root@fruit ~]#
MultaCom
root@dasher:~# wget -S -O /dev/null http://atl.mnetcs.com/1GB.zip
–06:32:50– http://atl.mnetcs.com/1GB.zip
=> `/dev/null’
Resolving atl.mnetcs.com… 96.9.149.92
Connecting to atl.mnetcs.com|96.9.149.92|:80… connected.
HTTP request sent, awaiting response…
HTTP/1.1 200 OK
Date: Mon, 10 Jan 2011 14:32:46 GMT
Server: Apache/2.2.9 (Debian) DAV/2 SVN/1.5.1 PHP/5.2.6-1+lenny9 with
Suhosin-Patch mod_ssl/2.2.9 OpenSSL/0.9.8g
Last-Modified: Fri, 30 May 2008 01:26:06 GMT
ETag: “4538193-40000000-44e6887a2c780”
Accept-Ranges: bytes
Content-Length: 1073741824
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Content-Type: application/zip
Length: 1,073,741,824 (1.0G) [application/zip]
1% [>] 20,679,304 1.01M/s ETA 23:07
root@dasher:~#
YardVPS
[root@fruit ~]# wget -S -O /dev/null
http://109.73.160.8/%7Ephpinfot/1gbfile.tgz
–2011-01-10 06:33:43– http://109.73.160.8/%7Ephpinfot/1gbfile.tgz
Connecting to 109.73.160.8:80… connected.
HTTP request sent, awaiting response…
HTTP/1.1 200 OK
Date: Mon, 10 Jan 2011 14:33:43 GMT
Server: WebServerX
Last-Modified: Wed, 18 Nov 2009 05:42:30 GMT
ETag: “55d8003-40000000-4789eb5605d80”
Accept-Ranges: bytes
Content-Length: 1073741824
Keep-Alive: timeout=8, max=100
Connection: Keep-Alive
Content-Type: application/x-tar
Length: 1073741824 (1.0G) [application/x-tar]
Saving to: `/dev/null’
0% [ ] 2,950,744 234K/s eta 72m 38s
MultaCom
root@dasher:~# wget -S -O /dev/null
http://109.73.160.8/%7Ephpinfot/1gbfile.tgz
–06:34:54– http://109.73.160.8/%7Ephpinfot/1gbfile.tgz
=> `/dev/null’
Connecting to 109.73.160.8:80… connected.
HTTP request sent, awaiting response…
HTTP/1.1 200 OK
Date: Mon, 10 Jan 2011 14:34:49 GMT
Server: WebServerX
Last-Modified: Wed, 18 Nov 2009 05:42:30 GMT
ETag: “55d8003-40000000-4789eb5605d80”
Accept-Ranges: bytes
Content-Length: 1073741824
Keep-Alive: timeout=8, max=100
Connection: Keep-Alive
Content-Type: application/x-tar
Length: 1,073,741,824 (1.0G) [application/x-tar]
0% [] 5,330,460 109.48K/s ETA 2:30:49
root@dasher:~#
Jim, I actually thank you for taking the time to respond. It’s good to see you want to defend your company rather than allow a complaint go unanswered.
I have *no* wish to review your company in a negative light. I myself have worked in a very large datacentre for a equally large media company. I wish you to consider this before assuming my understanding of the matter (not to say I’m an expert on the issue).
I ask one thing, please run those tests on the VPS I have bought from you. I don’t for a moment expect all of those links to saturate your links but I *do* expect them to exceed 1.5mbit.
To reiterate, please run those tests on *my* vps. I will reactivate your log-on credentials. The speeds you have posted are acceptable, I would be happy if I received those – I – do – not.
We have exchanged approximately ten emails before I posted here. I’m an exceptionally reasonable person who entirely understands how damaging a negative review can have on a small company but you failed to run the appropriate checks.
This is a perfect change to prove how good a company you are.
Feel free to respond to our tech’s response and we’ll be glad to troubleshoot these issues further with you.
Any new discounts available? TREE1 finally stocked again however coupon expired.
Still spamming. Just got another one yesterday.
Went to their support ticket system even though one of the first rules of dealing with spam is opt-out just confirms your address and as I knew it would be since I don’t do business with these spammers, my address is not to be found in their system. Do they want me to sign up with them again just to remove my address? That doesn’t sound right. Why should I have to optin just so I can opt right back out?
Their online chat refused to deal with the issue and refused to escalate the matter.
Just to recap:
– They spam.
– They violate their own AUP as noted up above.
– They violate CAN-SPAM because there’s no working unsubscribe system, not snail mail contact included in the spam, they refuse to honor an opt-out,
– They violate the AUP of their datacenter that these are coming out of, multacom.com, which requires confirmed opt-in under section D of that document.
I’m amazed that anyone does business with this company.
If we have your email address on file it means you were a client at some point in time. If you wish to contact me directly I can look into this matter.
Jim, I ask again. Who is your boss?
I don’t have a boss.
Wow, you finally answered a question. I’m in shock. Only took over a year to do so.
I don’t see how this is important to our business, however feel free to contact me if you have any questions.
Jim, I have contacted you. I’m still waiting for you to respond.
By the way, I’m still waiting for you to deal with 173.224.212.213 as I asked you up above. May I ask why there’s been no follow up to this request?
How about these others?
http://www.spamhaus.org/sbl/listings.lasso?isp=psychz.net
May I also ask why your mail list is not can-spam complaint?
May I also ask why your mail list doesn’t follow your own AUP? Or the AUP of your datacenter?
When should I and the others here expect a response?
Thanks for opening a ticket at Multacom, we removed your client info from our database now. However it may have been productive if you contacted us directly to get you removed rather than tracking you down.