Hosting Websites on Bare Minimum VPS/Dedicated Servers

AlphaRacks Summer 2k17 Sale – Master Resellers, OpenVZ VPS from $8.00/year

Tags: Date/Time: July 31, 2017 @ 10:19 am, by Matt Zelasko

Julian from AlphaRacks sent in an exclusive special offer, with plans based in Los Angeles. They have been featured before and provide various services including Web Hosting, OpenVZ & KVM VPS, Windows VPS, and Dedicated Servers.

Services are provisioned on hostnodes featuring Dual Intel Xeon 5620 / 5639, 128GB RAM, 4 x 2TB HDD configured in hardware RAID10 with CacheVault. They are connected by 2 x 1Gbps uplinks.

All services include cPanel (Shared/Reseller) and SolusVM (VPS) as the control panel, 1 IPv4 and 20 IPv6, full root access, instant setup, and best effort DDoS mitigation by QuadraNet Vest.

Free Bonus: Open a ticket and request to have your network speed increased to 1Gbps for FREE!

They offer PayPal, Credit Cards (via 2Checkout), and Bitcoin as payment methods. As always, please ensure you read their Terms of Service.

** Master Reseller Hosting Specials**
Special LEB Bonus: Free double bandwidth on any of these master reseller specials. Open a ticket afterwards to claim this free bonus!
Summer Sale – Master Reseller Special #1
100 GB Secure Disk Space
2000 GB Monthly Bandwidth
Shared IP Address
Create Unlimited Sub-Accounts
Create Shared and Reseller Hosting Accounts
cPanel/WHM Control Panel
WHMPHP Master Reseller Panel
Softaculous Auto-Installer
LiteSpeed Web Server Powered
CloudLinux Optimized
Instantly Activated
$12 per year – [Order Now]


Summer Sale – Master Reseller Special #2
200 GB Secure Disk Space
3000 GB Monthly Bandwidth
Dedicated IP Address
Create Unlimited Sub-Accounts
Create Shared and Reseller Hosting Accounts
cPanel/WHM Control Panel
WHMPHP Master Reseller Panel
Softaculous Auto-Installer
LiteSpeed Web Server Powered
CloudLinux Optimized
Instantly Activated
$24 per year – [Order Now]

Summer Sale – Master Reseller Special #3

300 GB Secure Disk Space
5000 GB Monthly Bandwidth
Dedicated IP Address
Create Unlimited Sub-Accounts
Create Shared and Reseller Hosting Accounts
cPanel/WHM Control Panel
WHMPHP Master Reseller Panel
Softaculous Auto-Installer
LiteSpeed Web Server Powered
CloudLinux Optimized
Instantly Activated
$36 per year – [Order Now]

**Linux VPS Specials **
 Special LEB Bonus: Free 1Gbps port upgrade on any of these VPS specials. Open a ticket afterwards to claim this free bonus!
Linux OS Choices (32 and 64 bit): CentOS, Scientific Linux, Debian, Ubuntu, Fedora, Suse
Summer Sale – Linux VPS Special #1:
768MB vSwap
1 vCPU
15GB Disk Space
2TB transfer
100Mbps uplink
1x IPv4
20x IPv6 (free on request)
DDoS Protection powered by QuadraNet Vest
OpenVZ / SolusVM
$8/year – [Order Now]

Summer Sale – Linux VPS Special #2:

1024MB (1GB) RAM
1024MB (1GB) vSwap
1 vCPU
30GB Disk Space
2TB transfer
100Mbps uplink
1x IPv4
20x IPv6 (free on request)
DDoS Protection powered by QuadraNet Vest
OpenVZ / SolusVM
$12/year – [Order Now]

Summer Sale – Linux VPS Special #3:

2048MB (2GB) RAM
2048MB (2GB) vSwap
2 vCPU
50GB Disk Space
3TB transfer
100Mbps uplink
1x IPv4
20x IPv6 (free on request)
DDoS Protection powered by QuadraNet Vest
OpenVZ / SolusVM
$19/year – [Order Now]



Locations & Test Information

QuadraNet – Los Angeles, CA (US)
Network Mix: PCCW, NTT, ChinaTelecom, ChinaUnicom, Telia, GTT, and Zayo
Test IPv4:
Test IPv6: 2607:fcd0:0:a::2
Test file: http://repos.lax-noc.com/speedtests/100mb.bin


  1. Thank you for sharing our Summer 2k17 Specials with the LowEndBox community! If anyone has any questions, we are here to help, 24x7x365… support@alpharacks.com

    It is our duty to always go above and beyond to service you – don’t hesitate to contact us.

    Thank you for trusting AlphaRacks with your web presence.

    Special LEB Bonus (Master Reseller Hosting):

    Free double bandwidth on any of these master reseller specials. Open a ticket afterwards to claim this free bonus!

    Special LEB Bonus (VPS):

    Free 1Gbps port upgrade on any of these VPS specials. Open a ticket afterwards to claim this free bonus!

    We hope you enjoy these low prices, and remember to stay cool this summer!


    July 31, 2017 @ 10:49 am | Reply
  2. Don:

    Alpharacks is definitely one of my top go-to providers. I’m having two VPS with them now. Support is responsive as is the server.

    July 31, 2017 @ 11:07 am | Reply
    • Hi Don

      Thanks for choosing AlphaRacks, and for trusting us with your web presence! In case of any assistance required, we are here to help 24×7.


      July 31, 2017 @ 1:17 pm | Reply
  3. I already have a reseller hosting with alpha, and have no complaints on that front. Considering a master reseller.

    FYI the order link on Summer Sale – Master Reseller Special #3 plan is missing.


    July 31, 2017 @ 11:22 am | Reply
    • Matt Zelasko:

      Good catch. Fixed it. Thanks!

      July 31, 2017 @ 11:28 am | Reply
    • Hi Ken, thanks for the comment, and for pointing out the order link issue. Let us know if you have any questions about our master reseller plans.


      July 31, 2017 @ 1:19 pm | Reply
  4. vakesh:

    interesting in a vps! do you support PTR record?

    Thnx in advance!

    July 31, 2017 @ 1:55 pm | Reply
    • Lucas:

      Folks on LET talking about a lot of spam emails.. how about it?

      July 31, 2017 @ 3:08 pm | Reply
    • Vakesh, we can set rDNS/PTR records upon request no problem, however please note we do not allow spam on our network.


      July 31, 2017 @ 5:11 pm | Reply
      • Lucas:

        They talking about you was send a lot of spam messages to subscribers,that not about someone send trough your system.

        July 31, 2017 @ 5:16 pm | Reply
        • Hi, thanks for your reply, as with every company in any industry, from time to time we do send email notifications to existing clients before announcing anywhere else, this includes any special promotions, or new services that we release, or when we’re conducting client surveys to determine how we should grow. For example, our existing client base was the first to know about our Master Reseller product when it first got released.

          Clients who are not interested in receiving such notifications have the option to opt-out from these email notifications by logging into the client area and modifying their preferences, or by clicking on the unsub button at the bottom of those emails.


          July 31, 2017 @ 5:56 pm | Reply
  5. MaFiDoM:

    How many reseller account for the “Master Reseller Special #1” plan? I see the other 2 plans state unlimited. is this one unlimited too?

    July 31, 2017 @ 4:20 pm | Reply
  6. Mike:

    Hey placed an order, please double my bandwidth order number 2796872237.
    I also opened a support ticket :)

    July 31, 2017 @ 6:05 pm | Reply
    • Mike:

      Thanks for the fast response to my ticket :) I’m really excited to start using this.

      July 31, 2017 @ 6:20 pm | Reply
    • Thanks for the order! One of our technicians already got your bandwidth doubled for you :-). In case of any further assistance required, we are standing by.

      Thank you for choosing AlphaRacks.


      July 31, 2017 @ 6:50 pm | Reply
  7. Does this come with the free mailing list spam?

    July 31, 2017 @ 6:05 pm | Reply
  8. Ahmed:

    Do you allow private torrents, VPN?

    July 31, 2017 @ 6:32 pm | Reply
    • Using this VPS as a VPN is perfectly fine/acceptable, and you can enable the required TUN/TAP and PPP modules in SolusVM. you can also download legal/private torrents through the VPN that you set up :-)


      July 31, 2017 @ 6:49 pm | Reply
  9. Santiago:

    Is the AutoSSL or Lets Encrypt plugin enabled?

    July 31, 2017 @ 7:06 pm | Reply
    • Hi Santiago, yes! With all our master reseller hosting plans, we provide unlimited free SSL certificates via Lets Encrypt.


      July 31, 2017 @ 7:39 pm | Reply
  10. Josh:

    Just curious, when was your last 3 outages and how long did they last?

    What is the current uptime and load of a few of the reseller nodes?

    July 31, 2017 @ 9:31 pm | Reply
    • Hi Josh, we provide a 99.9% uptime guarantee. Server loads on reseller nodes will always vary based on usage, however, we ensure that the server loads are normal and acceptable, and they are monitored by our staff 24×7 to ensure excellent performance.

      We utilize 8 core servers with our reseller nodes, which allows us more cushion when it comes to server load.


      August 1, 2017 @ 7:09 pm | Reply
      • In addition to this we use CloudLinux and LiteSpeed Web Server which helps greatly when it comes to delivering excellent performance.

        August 1, 2017 @ 7:10 pm | Reply
  11. jerry:

    I have been on a 1gig vps server for slightly over 11 months now, about to renew for another year. Good to see more offers here. I would vouch for them.

    July 31, 2017 @ 11:27 pm | Reply
    • Thanks Jerry, happy early anniversary, thanks for sticking with us for so long, and for trusting us with your web presence!

      August 1, 2017 @ 7:11 pm | Reply
  12. Can you please try to unoverload your server independence?
    I have never seen the server stable or non-overload.
    The current CPU load is 18.41 CPU on only 4 CPU / 8 HT!

    August 1, 2017 @ 12:37 am | Reply
    • The load appears to have normalized, I will ask my techs to investigate, do you have a ticket ID handy by chance so I can follow up?

      You can always send me an e-mail at julian @ alpharacks.com, too


      August 1, 2017 @ 7:14 pm | Reply
  13. Can you please try to unoverload your server independence?
    I have never seen the server stable or non-overload.
    The current CPU load is 18.41 CPU on only 4 CPU / 8 HT!

    August 1, 2017 @ 12:37 am | Reply
    • Reed:

      I am on the justice server, no problems here, server load 0.61.

      August 1, 2017 @ 2:14 am | Reply
      • This issue was addressed and the load is normalized.

        Thanks for sharing your feedback/experience, Reed!

        August 1, 2017 @ 7:15 pm | Reply
  14. umemoni256:

    Will the 8$ offer be restocked?

    August 1, 2017 @ 4:49 am | Reply
    • At the moment the $8/year VPS is out of stock due to popular demand, however the other 2 VPS plans are still in stock!

      We are almost out of stock on the $12/year VPS plan too, order while you can!

      August 1, 2017 @ 7:16 pm | Reply
  15. libmaven:

    Nice offers! I already have a server with you guys and I’ve been happy so far!

    Any windows vps offers? I have a friend who needs one.

    Thanks in advance for your answer.

    August 1, 2017 @ 10:48 am | Reply
    • Thanks for the great words.

      Here’s a 1GB Windows VPS plan for $5.99/month :-), thanks for recommending us to your friend.

      Dedicated RAM: 1GB
      HW RAID10 HDD (Storage): 30GB
      Premium Bandwidth: 1000GB
      CPU Cores: 1 Core
      IPv4 Space: 1 IP
      Public Uplink: 100Mbps
      Windows Server 2008 R2 Standard
      Full Administrator Access: Included


      August 1, 2017 @ 7:18 pm | Reply
  16. Johnny:

    Anyone used their service for Netflix streaming? Is Netflix banning their IP?

    August 1, 2017 @ 5:51 pm | Reply
    • Netflix will only work on residential connections, they have blocked every datacenter IPs from accessing their platform, so regardless of which VPS provider you choose to go with, it is not going to work with Netflix.


      August 1, 2017 @ 7:19 pm | Reply
  17. readytogo:

    Good to see a lot of positive comments. I am almost ready to go for it but I have few questions about Master Reseller Special #1:
    1. Shared IP Address – shared for all the accounts/domains under the plan or shared for some (how many) Master accounts?
    2. Any limits on the number of domains?
    3. Limits on the mailboxes size in the account(might need to have 2-3 with around 10gb size)?
    4. Can I just point a domain to you without moving in the beginning (just to make sure everything is ok)?
    5. Renewal price next time will be?
    Thanks in advance!

    August 1, 2017 @ 7:41 pm | Reply
    • Hi,

      1. Shared for all the accounts under the plan. Master Reseller Plan #2 and #3 come with a dedicated IP, and additional dedicated IPs can always be added later as well.

      2 & 3 – no limits

      4. Yes, that is fine.

      5. The price you see is locked in. Renewal price will be the same, we don’t increase prices here :-).


      August 1, 2017 @ 7:54 pm | Reply
  18. Jarry:

    Damn, gimme something like this in eu, and I’ll buy handful of them!

    August 2, 2017 @ 3:18 am | Reply
    • Thanks for the input, we will definitely be looking into this in the future!


      August 3, 2017 @ 1:51 pm | Reply
  19. Chiko N.:

    Another +1 for AlphaRacks. 2 years with them now, servers run like a charm.

    August 2, 2017 @ 10:35 am | Reply
    • Thank you! In case of any assistance required, please feel free to contact us.


      August 3, 2017 @ 1:51 pm | Reply
  20. MD:

    Can I start off with the master reseller #1 and upgrade to the special #2 later on?

    August 2, 2017 @ 11:09 am | Reply
    • Absolutely, just open ticket to our sales dept. when you are ready to upgrade :-).


      August 3, 2017 @ 1:52 pm | Reply
  21. Alexander:

    What software do you have installed on your Master Reseller hosting?

    August 2, 2017 @ 4:30 pm | Reply
    • cPanel/WHM, WHMPHP, Lets Encrypt SSL, CloudLinux, LiteSpeed Web Server, Softaculous

      August 3, 2017 @ 1:52 pm | Reply
      • Alexander:

        Ruby on Rails, Python?

        August 3, 2017 @ 4:15 pm | Reply
  22. mackyd:

    Have 3 vps with alphracks no problems and going to get another, support has always been there when needed

    August 2, 2017 @ 4:38 pm | Reply
    • John:


      Did you purchase the VPSes recently ? or existing nodes ?

      August 3, 2017 @ 2:46 am | Reply
      • mackyd:

        Hi John,

        Bought them March, April & July, I use them for test and dev work, hope that helps.



        August 3, 2017 @ 3:26 pm | Reply
    • Thank you for your continued business, glad to hear you’re happy!


      August 3, 2017 @ 1:53 pm | Reply
  23. Johnny:

    Are you sure Ubuntu 14.04 x86 minimal or full aren’t corrupt? SSH is timing out even after 10-15 minutes.

    August 2, 2017 @ 5:24 pm | Reply
    • John:

      Is this OS or connectivity issue ? Is your VPS very new ?

      August 3, 2017 @ 2:46 am | Reply
    • This is the first time I’m hearing such a thing – and we have many clients who use Ubuntu 14.04. Have you opened up a support ticket yet with our technical support to investigate? We would be happy to help


      August 3, 2017 @ 1:54 pm | Reply
  24. alias:

    Hi! Are there any plans that aren’t hosted with Quadranet? I have had bad experiences with them, as I had multiple Crissic VPS that were switched off because they didn’t want to support VPS anymore, and I lost a lot of advance payments.

    August 3, 2017 @ 1:27 am | Reply
    • I’m sorry to hear about that! I would have to say otherwise. We have been using Quadranet as our primary DC since 2013 and they have been a rock solid data center for us.

      Feel free to give our hosting service a try and if you are not happy, you can request a refund within 3 days for your full money back :-)


      August 3, 2017 @ 1:54 pm | Reply
  25. y33zyfan:

    Ordered a vps tonight everything was instantly set up and everything is good so far. Time to hit the sack but looking forward to digging deeper and putting this baby to use tomorrow!

    August 3, 2017 @ 1:50 am | Reply
    • John:

      hello, which plan did you buy ? What OS are you using ? Is the VPS stable ?

      August 3, 2017 @ 2:45 am | Reply
      • y33zyfan:

        I got the 2048MB plan, wanted to have some extra ram in case i need it later.

        The VPS is stable! I just finished setting it up this morning! Painless.

        August 3, 2017 @ 11:06 am | Reply
      • y33zyfan:

        Oh, and I’m running CentOS, by choice though. You can choose other operating systems if that isn’t your cup of tea.

        I personally can’t stand Ubuntu/Debian and the likes. All my servers either run Cent or Fedora :P

        August 3, 2017 @ 11:09 am | Reply
        • Mitch:

          How’s it handling? I just ordered the reseller package #2.

          August 7, 2017 @ 1:54 am | Reply
    • Thank you for the great words and for choosing AlphaRacks! Welcome.

      August 3, 2017 @ 2:03 pm | Reply
  26. Alexander:

    Do you have tun devices enables on your VPS?

    August 3, 2017 @ 3:51 am | Reply
    • Alexander, no problem – you can enable TUN/TAP modules in the VPS control panel.


      August 3, 2017 @ 2:05 pm | Reply
  27. fubugrass:

    I got a 2GB deal from a few months ago and performance is awful even after having a ticket opened. Network speeds are pretty fast though. (Node name is golf)

    August 3, 2017 @ 12:01 pm | Reply
    • Fubugrass, while I’m glad to hear that the network performance is fast, we would love to look into the other issue you’re reporting. Have you opened up a support ticket with us? We would like to investigate your issue and resolve it, excellent and consistent performance is what we strive for!

      The URL to open a support ticket with us is linked below. AlphaRacks support is always accessible, we are here 24/7 standing by and ready to help.



      August 3, 2017 @ 2:06 pm | Reply
  28. Javier:

    Is this discount for the VPS recurrent or just the first year?

    August 3, 2017 @ 12:04 pm | Reply
  29. John:

    Hi Julian,

    I want to purchase two VPSes immediately. Can I purchase using credit card ? Please let me know if my card details are stored in your billing system. I do not want my card to be charged automatically every year. Also please let me know if Ubuntu 17.04 is available in OS templates.


    August 3, 2017 @ 2:10 pm | Reply
    • John, we process our credit cards through 2Checkout or PayPal, you can pay with whichever payment gateway you’re most comfortable with. We do not store credit card details ourselves, no.

      The latest version of Ubuntu we have available at this time would be Ubuntu 16.04 64 bit however as soon as the template is available for 17.04, we will be sure to add it right away


      August 3, 2017 @ 7:15 pm | Reply
  30. Hunter:

    I currently have a shared hosting account with y’all. I can’t think of any reason to complain about it, it is a good price and works better than others. I am curious. If I upgrade this to a master reseller, then that means I will be able to create cPanel accounts, as well as whm reseller accounts yes?

    August 3, 2017 @ 5:58 pm | Reply
    • Thanks for the great words! Your thinking is correct, a master reseller will allow you to create shared and reseller hosting accounts. Feel free to contact our sales dept. to discuss further.


      August 3, 2017 @ 7:16 pm | Reply
  31. Do you have Master Reseller Hosting or Linux VPS located in EU? If yes i will buy immediatly!

    August 4, 2017 @ 8:14 am | Reply
    • Thanks for the input, our servers are located in Los Angeles :-). We will definitely be looking into expansion in the future!


      August 4, 2017 @ 2:16 pm | Reply
  32. Robert:

    I would highly recommend this host! Julian, George, and Cory are consistently friendly and go out of the way to help me with any questions I have. I will update this review again once I’ve been with them for a year (9 months so far).

    August 4, 2017 @ 1:48 pm | Reply
    • Thanks Robert, always a pleasure to work with you.

      August 4, 2017 @ 2:17 pm | Reply
  33. lurkerbee:

    Can affirm to what others are saying, AlphaRacks looks to be pretty good so far. Signed up for a VPS earlier this week, and purposed it as my Plex media server :-) No lag

    I did have a question, would it be possible for me to get more bandwidth if I needed it?

    August 4, 2017 @ 7:58 pm | Reply
    • Thanks for signing up!

      Absolutely, feel free to contact our sales dept. if you need more bandwidth we will be sure to take care of you :-).

      August 8, 2017 @ 7:20 pm | Reply
  34. steven:

    Is docker supported with right linux kernel?

    August 5, 2017 @ 5:41 am | Reply
  35. Priest II:

    WHMCS costs how much please?

    August 5, 2017 @ 3:05 pm | Reply
  36. kevin:

    Just ordered a master reseller, thx for the offer. Love the WHMPHP interface, previous host was using zamfoo which was filled with bugs.

    August 7, 2017 @ 6:33 pm | Reply
    • Thanks Kevin, we appreciate your great words. Let us know if you ever need anything.


      August 8, 2017 @ 7:21 pm | Reply
  37. priyansh khatri:

    good host.. hav a vps with them and a Reseller.

    August 8, 2017 @ 1:05 am | Reply
    • Thank you priyansh. In case of any assistance required, we are standing by 24×7…


      August 8, 2017 @ 7:22 pm | Reply
  38. If I buy the reseller package and one day you put a pack reseler with server in europe, will it be possible to migrate there without cost?

    August 8, 2017 @ 3:46 pm | Reply
    • Yes, that will not be a problem Nestor :-)!


      August 8, 2017 @ 7:22 pm | Reply
  39. Pro:

    How many different servers do you house Master Resellers on? Please advise, I need a few but want them on different servers if possible.

    August 8, 2017 @ 8:34 pm | Reply
    • We have quite a few :-). You can place your order for multiple master resellers, and after your order open up a support ticket and we can migrate and make sure they are on different servers.


      August 11, 2017 @ 3:19 am | Reply
  40. Brian:

    could I order the following package with KVM?
    Summer Sale – Linux VPS Special #3:

    2048MB (2GB) RAM
    2048MB (2GB) vSwap
    2 vCPU
    50GB Disk Space
    3TB transfer
    100Mbps uplink
    1x IPv4
    20x IPv6 (free on request)
    DDoS Protection powered by QuadraNet Vest
    OpenVZ / SolusVM
    $19/year – [Order Now]

    August 9, 2017 @ 4:09 pm | Reply
    • Hi Brian

      No KVM offers on this offer, but feel free to email sales and we can customize a KVM package for you


      August 11, 2017 @ 3:20 am | Reply
  41. Sergio:

    Hey Julian,

    I’m interested in knowing if the pricing for Master Reseller Special #3 is locked in and secure.


    August 9, 2017 @ 11:36 pm | Reply
  42. Sammy:

    hi Julian,

    Is there any bandwidth overage charges if my VPS exceeds the monthly badnwidth quota ?


    August 10, 2017 @ 11:25 pm | Reply
    • Sammy, absolutely not :-) We would inform you via email when you’re approaching your bandwidth allotment, and provide the opportunity to upgrade. If you decide to not upgrade bandwidth, your VPS will just be suspended temporarily (bandwidth meter resets every month)


      August 11, 2017 @ 3:22 am | Reply
  43. Wesley:

    Hello, any chance to restock “Linux VPS Special #1”? Thanks!

    August 12, 2017 @ 8:03 pm | Reply
    • Hi Wesley, I added a few more – please check


      August 14, 2017 @ 7:09 pm | Reply
      • Nate:

        Tried to order this one yesterday and today, but again out of stock. Any chance for another few released to stock?


        August 17, 2017 @ 12:46 am | Reply
  44. Don’t forget to see feedback on google, and especially 3 days to be refunded, think about it!

    August 13, 2017 @ 9:21 am | Reply
    • Hi Nestor, we offer a 3 day money back guarantee, so feel free to give us a try.


      August 14, 2017 @ 7:07 pm | Reply
  45. Shawn:

    Ordered a VPS last week to use as a backup server. I’m very happy.

    August 13, 2017 @ 1:51 pm | Reply
  46. Tuhin Bhuiyan:

    I should leave an advice to everyone who is planning to purchase their master reseller/reseller plans. I had bought this sometimes ago when they ran this promotion. After 2 months when I tried setting up one of the WordPress sites. I started to notice that CPU usage is maximumly 98% and Ram around +-90%. Too much server load. Randomly site going down whenever a simple post update runs. Navigating around website feels like I am back to 1998. Receiving too many request time out error as no response from the server and sometimes 503 error from server side. But the thing is there no other traffic in beside me. Also, I was using uptime monitor and was randomly receiving alert notice of server going down. Before purchasing this I asked a question to them if they are overselling the packages. But they acted as they are not but now I am having a hard time on trusting any cheap reseller offer on lowendbox. Because they all do oversell. I wonder if they are doing a false advertisement for selling out their reseller package. I sent a message to their support mentioning to @Julian and waiting for receiving a reply on this server load issue.

    Some screenshot of proving the problem:

    * I will update this feedback report based on their future service.

    August 13, 2017 @ 3:33 pm | Reply
    • Hi Tuhin, I was able to pull up your account based on your name and looks like you are already in communication with our support staff to get this issue resolved.

      I have also just updated your ticket myself, we will interface from there. Thanks so much!


      August 14, 2017 @ 7:14 pm | Reply
  47. eric:

    Do not buy any VPS or server from AlphaRacks. They are cheating as the server keeps down. Besides that, they are changing me 1 more transaction even though I had cancelled >1 month in advance. Very suck service. Keep asking the refund, but no entertain on what I face now.

    Bad provider. DO NOT TRUST THEM!!!

    August 14, 2017 @ 9:56 am | Reply
    • Hi Eric,

      It would not be possible for us to charge you without your authorization. We process all our payments via PayPal, 2Checkout, or Bitcoin (your choice). We do not store any payment details on file on our side.

      Please contact me at julian @ alpharacks.com and I will see to this and make sure you’re taken care of.


      August 14, 2017 @ 7:17 pm | Reply
  48. Daniel:

    Purchased a VPS with them, was fine for a few days then had a few problems with the panel (couldn’t reboot/boot/reinstall). Opened a support ticket (quick response), they offered to move me to another server which I agreed. The new server was however laggy and quite unresponsive so I decided to move back to the old server where at least it was still function able.

    A few days later, the sever went down everytime it got booted up so I hit them up again, they first said it was an issue with the panel and that they would be getting on to it, about a day later I asked them again if the problem was sorted. Another rep posted me a log saying that it was under DoS attack, and that was literally his message (no explanation no options to fix).
    My most recent reply was to Reinstall my OS and block any ports (1. I did say that the panel was broken so how was I going to reinstall my OS. 2. I don’t see how reinstalling OS would get rid of the DoS attacks)
    Emailed Julian or the guy up in these postings, still no answer.

    Fast support and responsive, for my 1 support ticket I had about 4 different people answering it and it probably didn’t help that none of them read the context.
    Feel like I’m going in circles, all I wanted was a working VPS, as of now it is also too late to get a refund.

    August 15, 2017 @ 1:06 am | Reply
  49. vitae:

    This is a solid provider. Been using AlphaRacks (VPS) for a fair amount of time now (over 8 months). A huge improvement compared to my other VPS with NodeServ.

    August 18, 2017 @ 3:34 am | Reply
  50. bix:

    Garbage host as are all hosts that offer prices like the ones in this deal. As expected, their servers are overloaded/underpowered.

    August 18, 2017 @ 10:37 am | Reply

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