Chris, from ChicagoVPS, has returned to LowEndBox with four different offers for LowEndBox readers. The New Jersey location is a new one – featuring Choopa’s bandwidth/network.
KVM SSD-Cached 512MB
| KVM SSD-Cached 1536MB
| OpenVZ SSD-Pure 2048MB
|
ChicagoVPS have been featured on here many times before. KVM SSD cached VPS are available in New Jersey or Los Angeles. Pure SSD offers are powered by OpenVZ, available in Chicago, Los Angeles, and Atlanta. Their RAID10 servers are colocated via ColoCrossing. You can view all of their LEB plans here. Free central backups, free automated weekly node backups and free DNS hosting are all included. Reviews on their last post were mainly good. In June they were hacked following the release of several SolusVM vulnerabilities.
ChicagoVPS accept payments via major Credit Cards, and by personal check, cashier’s check, Paypal, electronic check, or money order. Their refunds policy states that “Refunds are subject to approval by ChicagoVPS on a case by case basis”. For more information, take a look at their Terms of Service.
OpenVZ SSD-Pure 1024MB
|
Network Information:
Los Angeles: 198.23.128.127
Chicago: 206.217.137.110
Atlanta: 198.46.150.130
New Jersey: 199.188.100.34
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Nice offer, but Shard Host 512MB KVM in Dallas at $18/ year still beats Chicago VPS.
Hi, thanks for the interest.
Our KVM VPS’s are available in 2 locations, Choopa’s datacenter in New Jersey and QuadraNet’s datacenter in Los Angeles.
As you may or may not know, Choopa runs a very solid and premium network and their network is highly renowned throughout the LEB/LET community, therefore hosting there does come at an expense for us, but we still managed to provide aggressive pricing to our customers. Additionally, QuadraNet’s Los Angeles datacenter provides excellent connectivity to/from Asia, so for our customers from Oceania/Asia you will enjoy excellent latency by hosting in our Los Angeles location.
Please also keep in mind that our KVM VPS’s are hosted on RAID-10 arrays, and are SSD Cached using LSI’s CacheCade technology.
“you will enjoy excellent latency by hosting in our Los Angeles location.”
Benchmarks from my VPS (256MB Basic Holidays Promo) on one of the LA nodes:
Hello,
Feel free to open a ticket and reference this so we can investigate that for you, it’s possible that you are on one of our 100Mbit nodes, all of our previous offers on LEB have been advertised as 100Mbit. We have multiple cabinets in our Los Angeles datacenter, when we originally started out in LA our first was a half cab w/ 100mbit port, any additional cabs after that were all at least 1Gbit :D
This is actually our first offer advertising 1Gbit ports, hosted on our cabs that have 1Gbit or more network connectivity so we are very excited to be offering high speed VPS’s powered by SSD’s and a fast network connection, we have only received positive feedback thus far!
P.S. Just to clear the air for anyone confused, DomainBop is not referring to one of the specials mentioned on this LEB post, he signed up for a regular SATA VPS on a previous promotion advertised as 100Mbit.
Hmm i’m confused.
Are both the KVM SSD-Cached and OpenVZ SSD-Pure options on Raid 10 with Free central backups, free automated weekly node backups?
Or is just one of them?
The reason i ask is because you said in the post i’m replying to:
KVM VPS’s are hosted on RAID-10 arrays
Yet when i look on https://billing.chicagovps.net/cart.php?gid=31, only the Pure SSD’s mention RAID-10.
Please clarify.
Many thanks
Paul
not ssd cached! maybe that is why the lower specs here!
Yes people need to stop simply doing the MB/$$ calculation on Ram only, there are meant other factors to the price of a service, network, hardware, support, DC etc etc as Chris said.
Making a post like that as the very first post on a companies offer is rude and clearly intended to be damaging.
*many
This site is called LEB, it IS about getting the best MB/$$, for your money. It is all about comparing deals, that is the whole purpose of the site!
Okay then, I’ll make a 4GB KVM for $15/year with shit CPU, 5mbps, and 5GB RAID 0 storage. Isn’t that so much better, it’s 4GB!
> This site is called LEB, it IS about getting the best MB/$$, for your money. It is all about comparing deals, that is the whole purpose of the site!
disagree.
It shouldn’t be just about the RAM, but rather the entire picture. Rest assured, we provide the best bang for your buck here when you consider all things involved, the network, SSD caching, speeds, etc… we’ve spent a very pretty penny when it came to purchasing the hardware to get these nodes set up, we did not skimp or cheap out on anything. For our KVM SSD cached servers, top of the line LSI RAID cards with CacheCade + CacheVault and DUAL E5-2620 processors.
Pure SSD nodes are powered by Intel 520 SSD’s, all enterprise hardware.
Zetta: If you can offer it, I’d take one except I already have a few VPS idleing :-) We need more price wars which are good for customers. Check out asterisk14.co.nf for the cheapest deals.
please correct me if I’m wrong but there is no quick backup for now. SolusVM login is currently disabled and in order to reboot the server, install the template you will have to login to the WHMCS to do that.
I don’t see any “quick backup” option under WHMCS
NJ test IP isnt working
Try 199.188.100.22
Fixed
Reviews on their last post were >>mainlzy<< good
Liam stop drinking on the job!
Liam has been doing it on his phone as he is away at the moment ;-)
Liam’s a hard working guy, thanks for taking the time to write this Liam, I cannot imagine writing a detailed post like this on a blog off a phone!
Chris,i am sure you are a hero !
what kind of CPU Mhz / no. cores?
For the KVM SSD Cached VPS’s, they are Dual E5-2620’s. Pure SSD VPS are Intel E3-1270 V2.
Cool – do you know how the assign the number of cores for the various plans (ie KVM/OpenVZ)?
All plans except the KVM SSD-Cached 512MB plan include 4 CPU’s. KVM SSD-Cached 512MB includes 2.
nice – Have Ramhost, but located in NJ. OpenVZ SSD-Pure 1024MB – looks really nice, but not in NJ yet. Will review and thanks for prompt response.
I know you were hacked recently, but I’m willing to give anyone a second chance.
Who would I e-mail about a custom VPS for an open source project site? Thanks.
Chris@chicagovps.net
Guys, kinda new at this. With a VPS, how many ip’s does it provide?
These come with 1. It shows on the plan details.
Thanks Ishaq!
Serverbear benchmark for the KVM SSD-Cached please? :D
I would like to order the yearly plan but with no refund policy I can’t test it out so I will leave it
We have a refund policy, as long as it works there is no refund. If something is broke, and weare unable to fix we can then issue a refund.
hi Chris, I am a customer that signed up for the year. We lost all of our data during your outtage, and had ask for a refund. Even though after a month you eventually gave us fresh vps’s again, would this situation qualify for a refund? thanks
good offer chris!
i mean choopa has good rep!
We’re glad to be offering our new KVM product out of their facility/network!
Please update the thread when you have pure-ssd 4 core offer (KVM or OpenVZ) in NJ. thx
Will do.
I’ve been on a 2GB SSD plan with them from December 2012. Here’s a recent Serverbear Benchmark VPS has been solid, even through whatever drama…until I went on vacation for 2 weeks and forgot to pay and got suspended. My bad, but decided to go yearly to reduce the chance of it happening again. Just paid for a year less than 24 hours ago and this offer comes out today…with better resources! FML! Chris, can you help a brother out and bump me up? Ticket ID: XWN-005688
Sure it was SSD back in December? I don’t remember them offering SSD plans then…
You got it, I will update your ticket jfort.
Also, I feel it’s important to note that jfort has been a client with us since last year and is on our first SSD node. While ChicagoVPS has been offering pure SSD VPS plans for quite some time now, we were limited in stock. Very recently, we have decided to re-visit our SSD VPS lineup, re-evaluate our SSD hardware configs, and introduce multiple locations for our SSD VPS plans. We are now re-introducing our pure SSD plans, which have been completely revamped from new server setups to new & extremely competitive pricing. Previously, we only offered pure SSD VPS in Chicago and stock was very limited, we now have 3 SSD VPS locations and plenty of stock available for everyone! Los Angeles, Chicago, and Atlanta.
As jfort was on our first SSD node, the performance isn’t exactly up to par to our new SSD node setups. If you would like we can migrate your VPS to one of our new nodes jfort but the IP may need to be changed.
Thanks
That explains the low I/O for an SSD that is in the serverbear benchmark.
Choopa no longer allows IRC on their services. Does that mean that your NJ location also prohibits public IRC services?
Surely the policy of such would be only when using Choopa’s IP space?
Yeah, it was a limited special around Christmas time. Although I haven’t had any technical issues, support has been quick to respond and polite. They updated my referenced ticket within an hour and I have the newly allocated resources. Since I am going a different direction with my VPS plans, I may take you up on the migration offer, thanks. I know it’s rare in here to bring up issues that are really not the providers fault, but I was compelled to post because CPVS has treated me quite fairly following my suspension so I have no reservations about continuing on, especially with an upgrade to boot (pun).
Thank you! We appreciate your business.
KVM would normally allow OSs other then the ones listed on the the order page to be installed, but it would require virtual image and console access to the VM. Also, ChicagoVPSs website mentions OpenVZ and Xen, but not KVM. With this plan would it be possible to install more obscure O/Ss (say, Openindiana) or is it limited to the ones listed?
Thanks much.
Hi HBM,
Thank you for your interest. ChicagoVPS will have a new design within a week and at that time it will include the new KVM plans on the website.
You will receive VNC access to your KVM VPS, we can mount any iso upon request.
Thanks
VPS had to be provisioned manually as routing to Paypal from the checkout screen stopped. Support (Adam) took care of it and replied to my ticket a whole TWO MINUTES later. That’s a record in my book for an initial response. Awesome.
Blazing speed on 1GB PureSSD @ LA. But swap seems to be set at 512 and not 1024?
Must be a mistake, I will get the swap checked out.
Intel SpeedStep has now been turned off as well so CPU should be 3.5 GHz not 1.6 :) Thanks for the benchmark!
Swap fixed, thank you for bringing that to our attention!
Confirmed both. Thanks!!
Any chance on offering IPv6 addresses?
IPv6 and CC is a recurring joke.
Can I install on this VPS WINDOWS do?
I also want to know
Hi Jack,
You can do this with our KVM VPS, simply reinstall to the windows 2008 or 2012 template from the VPS Management panel then complete the installation via VNC.
Thanks
wget http://198.23.128.127/10MB.test
.
.
.
2013-07-24 13:45:28 (266 KB/s) – `10MB.test’ saved [10000000/10000000]
Isn’t that too slow? NJ downloads well but LA and Chicago is like what you see above (could not connect to Atlanta).
Hi Memet,
I see that you were able to retrieve that test file from our Los Angeles test IP posted on this LEB post. To be honest, that IP was really only meant for testing ping’s, I understand a looking glass was put up on 198.23.128.127 however this was put up by our old sysadmin during the time ChicagoVPS initially launched its Los Angeles location last year, therefore it is on one of our first LA nodes that are on 100Mbit ports.
Our LA SSD VPS nodes are 1Gbit (and all other offers posted in this LEB offer as you can see) so they are hosted in a different cab, we have separate cabs in Los Angeles with different network capacitys, when we originally started out in LA it made sense to go with 100Mbit for a half cab then slowly grow to additional cabs with 1Gbit network.
Here is a test file from a node on a shared 1gbit port in LA. http://172.245.44.100/100mb.test
In fact I was (and still, in fact) considering to get the 512mb KVM and it is advertised to be on a 100mbit port, and once in reply DomainBop’s post, another time in reply to my post, you didn’t praise your 100mbit ports.
Panel is no longer SolusVM, but WHMCS module. Correct the post :D.
Torrents Allowed?
No, sorry
Do yourll allow filhost ?
How long do yourll allow continuues high cpu usage ?
How much is Your cpu Ghz per core ?
suckas buy away :waste of cash to lose all your data next time
Wondering who that is posting as ChicagoVPS, Kevdam, is that you?
Does chicago Vps ever answer the ticket?
Hi LAKid,
Yes, we are doing our best to stay on top of them while working on getting new nodes online to accommodate the high demand we have received from this offer!
As always we sincerely appreciate the opportunity that LEB has given us.
Looks tempting, would like to see benchmarks though.
For what product in what location?
I should be able to run one for you.
Thanks
KVM512 in LA, please.
KVM SSD Cached in LA:
Pure SSD in LA:
Its a best and cheapest offer I found, I’m going to buy this VPS today.
Hi Rohit,
We appreciate the opportunity, welcome aboard!
Chris,
Do you have custom KVM in LA? 4 gig maybe.
Do you allow running a predictive dailer?
Thanks
Hi Duke,
Yes, we are more than willing to create a customized quote for you.
Feel free to contact us and list your requirements/budget: https://billing.chicagovps.net/submitticket.php?step=2&deptid=2
We look forward to hearing from you!
Hello,
can we have a debian 6 min template on the ssd cashed vps?
I only see 7,
Thanks,
I’m intrested in Chicago VPS.
I see that in the website you also offer VPS in TX, could you post a test IP even if it’s not in this current offer?
Why does ChicagoVPS.net have its WHOIS info protected?
Hellow
can windows be installed? just asking
Hi Ad,
You can do this with our KVM VPS, simply reinstall to the windows 2008 or 2012 template from the VPS Management panel then complete the installation via VNC.
LEA – Someone needs to feature kimsufi, seriously… http://www.ovh.co.uk/dedicated_servers/kimsufi.xml
Wow….
I got criticised for comparing deals, so stop it! The Kimsufi deal is a super deal! Liam or someone should just post it themselves, like LEA used to do in the past!
Just wanted to make LEA aware…
You know LEA is no longer around, right?
Well I mean Liam and the new owner etc but I still like calling them LEA’s
other should try that
they have a KS 2G now for 2.49 pounds
Very tempting offer. Best wishes guys.
Just signed up for their 256MB Basic Holidays Promo, billing still says unpaid even I have paid full by paypal. Submit a ticket but still waiting for their replies. Looks like no instant payment here.
Everything was instant for when i ordered yesterday, probably just you.
Hi Siti,
What is your ticket ID so I can look into this for you (if not already resolved)?
Thanks
Sorry this comment followup got into spam folder.
It has resolved. Not instant payment, had to send a ticket and have support looked at the payment detail and manually flag my service as paid. Maybe just me.
So far so good.
I am considering the “KVM SSD-Cached 512MB” plan.
Can I get an idea how much it’ll cost to upgrade HDD and port speed?
(Port speed to be temporary, while I copy existing data over from another LEB)
How much for additional openvz ssd space?
Purchased 3! Thanks!
Hoping they can fix KVM rebuild issue, so that no need to contact support after re-installation.
I just ran into this issue, very annoying…. waiting for them to reply to my support ticket.
I ran into this issue last night as well, it, this was their response:
For now, after any KVM VPS reinstall you’ll need to contact support to retrieve your root pw. This is only temporary and I sincerely apologize for any inconvenience caused. After 1 week when SolusVM fixes the API bug, the bug will be fixed and you will no longer need to contact support after a reinstall to retrieve the root password.
my order still pending after more than 7 hours.
and ticket not reply more than 1 hour.
:(
Anyone bought a KVM SSD-Cached 512MB? How is it?
Can OpenVZ SSD-Pure 2048MB be used on web forum (phpbb) with average 300 users in the same time?
Thanks..
Wira,
This should not be a problem, we have customers who run very active blogs and forum websites with 1000+ active users at a time on a 2GB SSD VPS and its able to keep up without any performance problems.
It’s not worth the risk with these people. They won’t even both to update the customers when their node get hacked and data is deleted. Stay away if you are going to have something stable on this VPS. Use it only if you don’t mind losing data all the sudden AND don’t need VPS be up 24/7.
I have purchase the KVM SSD Cached 1.5 GB yearly with 72USD on July 25th.Due to some reason ,I have request cancellation at July 26th .
Chris reply me that they can only refund to account credit.
But I have checked their TOS about refund:
1.7 Refunds
1.7.1 Refunds are subject to approval by ChicagoVPS on a case by case basis. If a refund is deemed appropriate, then ChicagoVPS will credit your account or refund through PayPal.
So I declare again I want to refund to paypal account .I have get their reply to say they do not allow refunds if the service works.
So you guys should think about it when you want to by chicagoVPS.
Casper,
As mentioned by Chris in a previous comment, we can only provide refunds if there was something wrong with the service. Per the TOS “If a refund is deemed appropriate, then ChicagoVPS will credit your account or refund through PayPal.”
KVM SSD-Cached 1536MB
No IPv6?
@Chris Fabozzi is the outlaw of the hosting world. The most rude & arrogant hosting provider you can be with. Providers can not always provide the best quality but they at least aspire to but I can assure you with complete certainty this guy’s motto is fk the client if need be.
I would try and stay away from this host not because of their machines rather because of their attitude towards clients. Their history is full of blunders, disasters & a rude realization of what the hosting world should NOT be.
Yes, they are both incompetent and extremely rude and arrogant.
If you are considering ChicagoVPS, RUN THE OTHER WAY. There are similarly-priced competitors who do not have the terrible service here.
Just in the last 2 weeks:
* Hacked and customer data revealed
* Very slow to inform customers
* When they did start informing customers, they contradicted themselves or flat out lied often.
* Claimed to make back-ups after the last attack but turns out not all nodes have backups
* They promised back-ups for me but then just inexplicably closed my ticket a few days later without providing any back-ups.
You can read more about it at vpsboard (but about 15 pages of records there mysteriously vanished). There’s also a thread here at LET. I wish I had been keeping archives of both of these threads because posts have mysteriously gone missing on both sites.
Since they said everyone was restored my vps has gone down again and been unreachable on two more separate days! They don’t reply to tickets when this happens until many hours later and they just give bullshit explanations.
I cannot understand how anyone can still recommend CVPS. Even when I was considering them, I saw a few negative reviews and thought nothing of them. But I regret it. CVPS cannot provide the service they promise you. They promise “99.9% up-time guarantee; your site will always be online”. But they cannot do it (NOT EVEN CLOSE) and they have shown me this several times now.
I am leaving as soon as I can. If you’re a customer, I don’t need to tell you anything; I know already that you think the same as me. If you’re thinking of becoming a new customer, do not do it. I could not wish this terrible service on my worst enemy.
sorry, this was not last 2 weeks, this was about a month ago.
Wow, it seems like you are very upset judging by your username :-( I do apologize about that, and would like to schedule a phone call with you to address all of your concerns. Can you please shoot us an email at sales@chicagovps.net with the best time that I can give you a call.
ChicagoVPS focuses on unmanaged VPS solutions to be able to provide you, the end user, with unbeatable VPS pricing. As such, we’re not a very large team as additional manpower simply isn’t required for an unmanaged VPS host. We were holding ground and managing things perfectly fine prior to the breach, and we are managing things without issue at this time now that we have fully recovered. Since the SolusVM security breach, as I’m sure you can imagine, our workload has skyrocketed, especially during the recovery process. Every ChicagoVPS staff has put in countless amounts of additional hours, spent sleepless nights, and put in an unimaginable amount of blood and sweat working to get everything to where it is today. With around 10,000 VPS customers and a percentage impacted by the security breach, our team had to deal with answering customer concerns to provide updates to actually working on restoring service for those impacted by the breach, and *everything* else in between. We had to prioritize issues accordingly. When you take everything in between that we had to deal with into consideration, I hope you can sympathize that it simply wasn’t possible for us to provide updates every second nor to keep every customer happy. We took this security breach as an opportunity to improve our services with security as a top priority here on out. We are making changes to be less dependent on SolusVM as they have lost our trust and confidence, as they have with plenty of other VPS providers at this point. The new DNS management system which we recently released and the new VPS control panel should speak for our commitment to this.
This security breach was out of our hands to fix or notice to begin with. We were unable to view any of SolusVM’s code or make any changes to it as SolusVM’s code is encrypted. It turns out, their coding is a nightmare and a lot of PHP functions do not properly sanitize the user supplied data. SolusVM has acknowledged this and have released multiple critical security updates to address this, with an internal and external audit pending to be completed. For those who are interested, you can follow updates regarding the security updates for SolusVM on their blog, located at: http://blog.soluslabs.com/ – notice the many security updates that were released following the 0day that CVPS was hit with.
We are very disappointed that lazy and improper coding procedures on SolusVM’s part has resulted to this, but rest assured the ChicagoVPS team has been working tirelessly for you, and we have put in so much manpower to get things back in order. If anyone has any questions or concerns, please feel free to submit a support ticket. We have fully recovered as of now and have been making lots of changes, including introducing pure SSD and KVM VPS plans as you can see, and a new website design.
We look forward to re-gaining your trust into our services over the coming months, and the service you have come to know and love at ChicagoVPS shall resume.
Im getting tired of waiting for the VPS control panel to be fixed. Every time you reinstall you must ask support for a password (this might take HOURS) If it doesnt get fixed soon i will do a charge back with my CC
Im not happy with the service right now!
Agreed, only the KVM has the reinstall issue though.
Hi, I’m not sure and new here, does cPanel licence comes with $7 openvz plan? and If I want ram upgrade later than how much it would be?
Thanks
Hi Raghav,
We offer cPanel VPS licenses for $12/month.
Thanks
So my KVM VPS in New Jersey seems to be going down a lot lately over the last 2-3 days. Are they still doing any kind of maintenance? I have not seen any recent announcements. Not sure if there has been downtime, but the VPS has definitely been going down and rebooting at least.
Price is good but the support is terrible.
What is the point of having server if they let it be down for days and not responding to tickets.
I have one server with them for about 2 years, lucky that I didn’t have much problem so in usual it was fixed within day. (they answer to ticket once a day). Now I have 2 servers with them and none of them is working. One form start have had issues and it was never fixed about 20 days now. On the other they informed me that it used to much data (2TB) when in usual it uses only few GB. I accepted to pay for more data but they do not respond to tickets. Nothing worst then wait for hours and hours to get an response when important site is down.
Zijo,
I am sorry to hear that do you have a ticket ID so I can verify this claim?
Ticket1, View Ticket #MDP-680179 After i requested cancellation someone finally responded.
Ticket2 View Ticket #BNV-156062 , on this one nobody responding, and my site is down 2 days. I offered to pay for more data or whatever it takes. Or just let me take data form server so i move it to new one.
I bought one of these a little under a month ago. It was great up until yesterday. My server is offline, I cannot access it via the management panel, and its been 12+ hours without a reply to my support ticket (Seems odd as they state 24/7 support). This could be an entire node down, yet they say nothing… It is quite frustrating.
After 15 hours my server lives! They said they just had to reboot the node. Also, I found out something interesting regarding their 24/7 support. “24/7 support means we guarantee a 24 hour support response time for all self-managed services” – I thought it meant that they had someone always online, answering support tickets. I guess not.
Andrew,
This weekend we are understaffed and normal response times shall resume on Monday. Due to multiple reasons as explained in your ticket that required further attention from an onsite datacenter engineer, the reason for the delay was due to waiting on remote hands to attend to our request. However, as explained in your support ticket the proper measures have been taken to prevent this from happening again in the future.
I have agreed to add a free month to your service, and any other customers who were impacted by an outage on their LA SSD VPS can also open a ticket for a free month. We sincerely apologize.
Hello.
I have been unable to reset my password successfully and have contacted support and billing to resolve so I can pay my invoice but have not had a reply since my first support email from August 9th 2013. My invoice is now past due and you have suspended my account (likely automated) I have sent my home phone number and several unanswered emails to have this resolved. Would someone please help me? i have been through the reset process before and received the validation email and clicked link to reset. The page comes up telling me that the password has been reset and i never received the password email.
I have been impressed with the performance and stability of the buffalo server but I cant pay you if I can’t log in.
Best regards,
Michael
As of 8/19/13, our KVM VPS specials are now out of stock in Los Angeles, but still available in New Jersey! We are currently awaiting a batch of new nodes to arrive to the Los Angeles datacenter before we can add more stock for that location.
Pure SSD servers are still available in all locations! We sincerely appreciate your trust and business.
Hello. Please read my post from above. The text was:
Hello.
I have been unable to reset my password successfully and have contacted support and billing to resolve so I can pay my invoice but have not had a reply since my first support email from August 9th 2013. My invoice is now past due and you have suspended my account (likely automated) I have sent my home phone number and several unanswered emails to have this resolved. Would someone please help me? i have been through the reset process before and received the validation email and clicked link to reset. The page comes up telling me that the password has been reset and i never received the password email.
I have been impressed with the performance and stability of the buffalo server but I cant pay you if I can’t log in.
Best regards,
Michael
Maybe you’ll get this message…
I’ve singed up with them since Nov 2011. I have 4 vps with them right now. It was the low price and good performance that got me hooked. However the support is very slow and often times ignore to your tickets especially if you want to get a refund or get credited.
Here is an update.
I will NOT be renewing any of the 4 VPS I have with them.
One of the VPS node has been acting up for 9 days now. I have asked them to fix it or move me to a different node, but the support just ignores to my ticket #SAC-654190.
I signed up with Chicago VPS.
Had to rebuild my box, and they have some glitch which means after you do that you have to email them and wait till office hours for a root password. Interested to hear when they’ll have this fixed?
A month ago they said they will fix it within few days.
I couldn’t wait any longer so I bought a new server with different provider, ask them for refund but they refused. According to them once I paid for a year they keep the money regardless if the server works or not.
Ticket number PDY-872050
“As per our TOS located at https://billing.chicagovps.net/terms_of_service.php – we do not guarantee any refunds on services rendered by ChicagoVPS.
”
That’s not all after having trouble with them they disabled my other server saying i used more then 2TB of data when in usual i use only few TB a month. After 5 days apparently they solved it and used data was 15 GB.
Bunch of losers!
It took them 2 days after payment to provision. It is crashing every day (8 in last 7 days) doing nothing special, ssh, vim, mail etc. Not getting any help from support.
I cannot believe such bad service can exist.
I am still waiting for them to fix 2 servers. It is 6 weeks now.
I think they are badly hacked, they created server it had only Centos on it, I did nothing since I couldn’t login, but few days later they close the server because I used more than 2TB of data. It is a joke but it happened 3 times in past month.
In past 6 weeks I opened about 20 support tickets. On one server they even took my second IP and the other changed without notifying me. Servers constantly have problems.
Support sucks.
Time to say goodbye.
Sad to say, but yearly payment gone.
All the best guys.
Such as bad services should not be advertise here anymore let move to we love server for fast ticket response
I am still trying to sort it out with them. Of course I had to move websites form Chicagovps to new provider.
Latest is on one server they again changed 2 IP’s without letting me know. On the other server I cannot log in to root. I asked them to issue credit and to keep only one server which I would use only as a backup space. Cannot have web site on such servers. They constantly ignore the offer.
I ordered 512MB one on aug-31, Encountered the problem that the vps shutdown almost everyday(4~5 times in 6 days), open tickets for that problem on sep-01, and the response is to slow, address the problem at sep-05 but with 2 different reason, one is network settings in their tickets system, one is mother board problem on my gmail reply. I’m very confused and wanna refund the order, haven’t get the answer yet, hope will be process soonly.
problem ticket:#QQC-393864 start on sep-01
refund ticket:#PCK-343695 start on sep-05
Can’t modify my comments, the problem address date was sep-04, and the refund ticket start date was sep-03, I made a mistake.
same exact problem (daily crashes since I got the node few weeks ago). same slow/clueless ticket responses. One was, ‘not sure what you are doing, no one else is having that issue’. Uh huh. Same waiting for an answer to my refund request..
Update: They refuse my refunding request. And the problem is still there, still not solved.
Update 2: they didn’t solve the problem but made my vps move to another node, and the problem gone, and I’m happy with that. have use it for few days, back to normal.
Worst is they don’t let me change root password, then on a freshly installed Centos they claim it used 2TB of data and shut the server. It already happened 3 times.
Add to that; can’t boot or password is changed so I can’t login or there is no backup, or changed IP’s without letting me know, once even IP just removed.
One server i paid with credit card the other with Paypal. I am trying to get money back through them.
I must be one of the lucky ones because i’ve had several VPS’s with Chicago including theae new SSD ones and i haven’t had a single problem in the 1 year and a half i’ve been with them.
I backup often as budget VPS’s generally don’t backup for you but other than that Chicago is fantastic.e
I was reasonably happy for a year but now it is a disaster. For 7 weeks my 2 servers are not usable. Support is a joke, sometimes i have feeling that I am talking with 6 y old kids.
Having to ask for a root password every time you set up the box is a real pain in the ass… Any plans of when to fix this?
I ran into this problem aswell…
Hi ChicagoVPS,
Do you provide windows 2003 template? or Can I load my own iso?
Thanks
So far ChicagoVPS have been very helpful and I have not had any problems