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ChicagoVPS - $30/year 2GB RAM and 15GB SSD OpenVZ VPS in six locations in the USA

Chris, from ChicagoVPS, is back with two exclusive offers for the LowEndBox community! These offers are both available in six locations across the continental USA! ChicagoVPS has been focussing on the SSD-based VPS market since last year. Chris tells me he is the first to offer an SSD-based 2GB ever for this price. The 3GB offer includes 100GB of SSD-cached disk space, so that shouldn’t be too slow either. They’re using host nodes with dual CPUs and the Intel 520 SSD for their pure SSD nodes. Orders will be set up instantly, so you can get started right after ordering! If you sign up, or are already a customer, do leave a review below.

The offersChicagoVPS

OpenVZ SSD-Cached

  • 3GB RAM
  • 100GB disk space
  • 2TB bandwidth
  • 1Gbps uplink
  • 1x IPv4 address
  • OpenVZ/SolusVM
  • $21/quarter
  • Available in six locations
  • Order here
OpenVZ Pure SSD

  • 2GB RAM
  • 15GB SSD disk space
  • 2TB bandwidth
  • 1Gbps uplink
  • 1x IPv4 address
  • OpenVZ/SolusVM
  • $30/year
  • Available in six locations
  • Order here

ChicagoVPS accept payments via major Credit Cards, and by personal check, cashier’s check, Paypal, electronic check, or money order. Their refunds policy states that “Refunds are subject to approval by ChicagoVPS on a case by case basis”. ChicagoVPS guarantees a 99.9% uptime with all services. Free central backups, free automated weekly node backups and free DNS hosting are all included. For more information, take a look at their Terms of Service.

Network Information:

Los Angeles:
New Jersey:



  1. Alex:

    Well, this time I was expecting offer for 10 years !?

    January 26, 2014 @ 6:14 am
  2. lbft:

    ChicagoVPS VPSes come with free security breaches.

    January 26, 2014 @ 6:29 am
    • GuanYi:

      lbft come with “I hate everyone, especially myself” attitude.

      January 26, 2014 @ 6:38 am
      • lbft:

        I’m a happy customer of several low end providers and I’ve made plenty of positive comments over the years.

        My experience with ChicagoVPS is unique among the providers I’ve used – having my personal information leaked 3 times that I know of, finding out not from CVPS but reading on forums, being told that one of those times didn’t matter because it only affected older customers (and being an older customer, I apparently didn’t matter as a result) and being denied a simple pro-rata refund when I wanted to get the hell away.

        It’s not just a failure at security, it’s a failure at customer service too. I think it’s important for potential customers to know what they’re getting themselves into.

        January 26, 2014 @ 6:18 pm
        • Anon:

          Give us more details on what kind of breaches they were?

          February 28, 2014 @ 2:13 pm
  3. lj:

    at least 25 years for $30 easy and with free cpanel for that price ripping shite how any fools can purchase your shoddy service is beyond me deleted data security risks suspended nodes, spam yawn dont know wtf leb puts these arsehole offers up sorry but its true

    January 26, 2014 @ 7:31 am
  4. Surprised they are getting listed again so soon after the drama involving them owning URPAD which participates in fraudulent activities such as stealing the identity of a woman to front the business. Pretty serious stuff to be involved in.

    January 26, 2014 @ 7:36 am
    • urpad? UGVPS? Gah it’s too early for me to be posting things.

      January 26, 2014 @ 7:39 am
      • cvps and urpad have different DCs, right?

        January 26, 2014 @ 8:56 am
        • W1V_Lee:

          URPad has nothing to do with it, he meant UGVPS.

          January 26, 2014 @ 9:08 am
          • I got the two confused. Sorry urpad!

            January 26, 2014 @ 9:41 am
    • Ray:

      SkylarM I am surprised you get listed at all considering you deadpooled twice before. Why people like you complain the most?

      January 26, 2014 @ 8:09 am
  5. ChicagoVPS is much better than last year

    January 26, 2014 @ 8:42 am
  6. Kelthar:

    Does my data get stolen for free or is that a paid add-on?

    January 26, 2014 @ 8:57 am
    • dano:

      Do I get the see the “Im Winning” avatar if I submit a ticket, or is that only on the 16Gb openvz for 2/bucks a month deal? yawn

      January 26, 2014 @ 10:41 am
  7. james:

    Been using chicago vps for a few months now since there last offer on cyber monday i think. Haven’t had any issues with them and have received exactly what i expected. Have not had any issues whatsoever with data loss. Not sure about people claiming about data theft but seriously if you think that even for a second that your data is secure anywhere on the internet your about due for a wake up call.

    January 26, 2014 @ 9:18 am
  8. Naveed:

    Down way too often to do anything useful. The price might be tempting, but stay away. They don’t give refunds. And their TOS page has been blank for months if not more. That should give you an idea of the quality of service.

    January 26, 2014 @ 11:21 am
    • Naveed,

      At least post the real reason it was down. The node you were on had hardware issues and needed to be replaced, which it was.


      January 26, 2014 @ 12:13 pm
      • naveed:

        Sure, it was down because of a hardware problem the first time. Why didn’t you move it over to a different node right then? Or the second time? It was down 4 or 5 times that week when finally someone offered to move it to another node without the data. When I asked to close the service, then they offered to move it with the data.

        I understand that hardware breaks and shit happens. It’s not the customer’s fault. You want us to put it behind us, what are you doing to make it whole? This apathetic attitude of yours is the reason you’re getting this feedback from the community. But, if you take us for granted, cannot provide the service that you agreed to give us, and expect us to forgive you for your mistakes with no or marginal effort on your part to rectify those mistakes, don’t expect people not to gripe.

        January 26, 2014 @ 5:19 pm
        • Again, you are taking everything out of context and not putting two and two together. I have nothing more to say about this topic. The issue was fixed, end of story.

          January 26, 2014 @ 7:13 pm
          • naveed:

            The issue was NEVER fixed. End of story!

            January 26, 2014 @ 10:13 pm
        • James:

          Clearly you didn’t read the previous reviews that people posted. CVPS never moved any customer containers, it’s too hard and complicated for them. It’s a lot easier to do delete a container and create a new 1 with 2 clicks.

          January 27, 2014 @ 6:08 am
      • Explain to me why I am being charged for 2 VMs that have not been activated.
        I don’t mind leaking a screenshot of my own client area to make my point.

        The last one that was activated was actually OK, but I am not about to rely on anything from you unlessI see some reponse on what is the most basic of question.

        I am paying for 2 machines that have not been activated. Whay is that?

        David Roknich


        November 4, 2014 @ 5:29 am
        • This is in the wrong thread. I meant it to be a replay to Fabozzi’s post, I will copy it there.

          November 4, 2014 @ 5:30 am
  9. I am only going to post once on here to address the “data loss” that everyone is throwing around like it happens every week. We were in fact breached twice in our 5 years of business ( BOTH instances resulting in the poor quality of SolusVM, the control panel used by 95% of the VPS market ). This could have happened to anyone, and what they don’t like to mention is, IT DID. It happened to top providers here such as RamNode. Why don’t you go harass his offers as well? That’s right, you wont because everyone just likes to bash CVPS.

    ChicagoVPS is larger and better than ever, and has most of the market share in the lowend market, that should say something. We are not going anywhere anytime soon. Might as well move on and let the past be the past. I cannot change it, but I can change the future and what I can tell you is that big things are coming this year. Anyone that has recently purchased a VPS can tell you that our quality has been increasing year after year as we fix our faults.

    So I ask instead of holding the past over our head, just please move on and realize that we are doing our best to provide the best services possible. I have been silent the past year or so while reworking our business model and it has been of great success. So again I ask, please let the past be the past and just move on. Its rather annoying now not just for me but for the people that have to listen to you rehash problems over and over again for the past 2 years that have nothing to do with our company today and moving forward.

    Thank you.


    January 26, 2014 @ 12:11 pm
    • PeppR:

      In Chris’s defense I will just post a bench taken just now from one of their previous promotions. The node and network(using 3rd party monitors) uptime and VPS performance has been stable and consistent. They have definitely improved from what they used to be…

      CPU model :  Intel(R) Xeon(R) CPU E3-1240 V2 @ 3.40GHz
      Number of cores : 4
      CPU frequency :  2800.000 MHz
      Total amount of ram : 2048 MB
      Total amount of swap : 0 MB
      System uptime :   102 days, 16:21,
      Download speed from CacheFly: 105MB/s
      Download speed from Coloat, Atlanta GA: 26.7MB/s
      Download speed from Softlayer, Dallas, TX: 32.1MB/s
      Download speed from Linode, Tokyo, JP: 12.9MB/s
      Download speed from i3d.net, Rotterdam, NL: 8.87MB/s
      Download speed from Leaseweb, Haarlem, NL: 4.99MB/s
      Download speed from Softlayer, Singapore: 6.84MB/s
      Download speed from Softlayer, Seattle, WA: 540KB/s
      Download speed from Softlayer, San Jose, CA: 99.1MB/s
      Download speed from Softlayer, Washington, DC: 17.1MB/s
      I/O speed :  380 MB/s
      January 26, 2014 @ 2:03 pm
    • E.T.Cook:

      Just go ahead and delete this whole section from your reply:

      “So I ask instead of holding the past over our head, just please move on and realize that we are doing our best to provide the best services possible. I have been silent the past year or so while reworking our business model and it has been of great success. So again I ask, please let the past be the past and just move on. Its rather annoying now not just for me but for the people that have to listen to you rehash problems over and over again for the past 2 years that have nothing to do with our company today and moving forward.”

      …and you’ll seem 100x more competent and professional. It literally does nothing for you. I know you’re frustrated, but it’s important to understand that there is an implicit trust that needs to be cultivated between the service provider and customers.

      January 26, 2014 @ 3:44 pm
      • ub3rst4r:

        And your being professional by coming on to LEB to criticize and bash CVPS anyway possible? Please don’t tell Chris (or anyone) on how to do their job. If you were Chris, I don’t think you would like everyone to think that CVPS is horrible for something that happened a while ago and not try to defend yourself.

        January 27, 2014 @ 5:50 pm
    • lbft:

      “Its rather annoying now not just for me but for the people that have to listen to you rehash problems over and over again for the past 2 years that have nothing to do with our company today and moving forward.”

      That’s funny, since your most recent security breach was about three months ago and was of WHMCS, not SolusVM.

      January 26, 2014 @ 6:22 pm
    • Josh Scott:

      Well said chris. I have been with chicago VPS for over a year+ now and have no problems with their services or support. I pay $30 a year for a 2gb vps and $60 for 3 years which is a 2gb vps as well. I run all my websites on both of those vps servers. I use cpanel on both. My uptime is great on both. Sure they go offline for like 2 mins a couple times a month but im not butt hurt over it. No company out there is perfect no matter what you claim. You want a $5 vps, your going to get $5 support. If you want great support that replies within 10 mins, go pay 5x the price and you MAY get it. I have been a customer even after their security breach, it happens and yes it will probably happen again and happen to other companies as well. Is everyone going to boycott and trash talk target cause of their breach? No, everyone will still go there like nothing happened. Im so sick of hearing about this security crap, that seems to be the only thing i read about chicago vps. Their service is great for the price and i would recommend it to anyone i know.

      January 26, 2014 @ 7:11 pm
    • Explain to me why I am being charged for 2 VMs that have not been activated.
      I don’t mind leaking a screenshot of my own client area to make my point.

      The last one that was activated was actually OK, but I am not about to rely on anything from you unlessI see some reponse on what is the most basic of question.

      I am paying for 2 machines that have not been activated. Whay is that?
      I will soon contact PayPal, and I am certain they will reverse the charges and this whole process will be far more costly to you that the “merchandise”. I hope you are smart enough to fix this before I do, and provide a decent public explanation.

      David Roknich


      November 4, 2014 @ 5:32 am
    • I am glad I didn’t post anything harsh about Chris Fabozzi, ChicagpVPS and the othr operations he has been working to consolidate.

      Building an independent operation of any kind is not a simple task, and I am certain it would be a challenge for him to explain some of the legacy obstacles he’s encounter.

      I’ve had mixed luck – but I see steady improvement and a genuine will to make good.

      Thanks Chris –

      David Roknich,

      October 6, 2015 @ 12:30 pm
  10. I spent most of a year on chicagovps. They were out for around a week due to a security breach, had network issues once. However the whole time they were very responsive on their issue tickets. My node got overloaded a few times, but support tickets would get things cleared up within a few days.
    However horrible perf struck me last week, making the node unusable(eg overloaded again), support tickets yielded multiple “We are looking into it.”(CUF-931504) and no effect. I’m really disappointed to see them offering more nodes while existing customers get left with a useless service. Switched away from chicagovps as soon as I got some time yesterday. I’m guessing they stopped caring about my ticket since I only have a few months left on my account :(

    January 26, 2014 @ 12:44 pm
  11. Alexis:

    I’ve been using CVPS for like 2.5 years now, and although I would typically say “you get what you pay for”, in this case you get way more than you pay for.

    Yes, they’ve had security breaches. Both results of SolusVM, which they are no longer using. And they don’t have nine nines of uptime. My VPS goes down or becomes unresponsive maybe once every 3-4 months. But really guys? I’m getting 3GB of RAM, 100GB HDD, 2.5TB of bandwidth, and two IPv4s for $7 a month. $7 a month! I spent more than that on lunch today.

    They have a pretty great affiliate program, and with a bit of smart marketing I did over 2 years ago, my VPS is still paid for by it today.

    Support is pretty great. Every ticket I’ve opened has been responded to within an hour or two, often times only taking 15 minutes. They’ve even been willing to go out of their way and install unsupported distros via OpenVZ templates that they don’t officially offer.

    Don’t expect to host serious production stuff on these VPSs. They are extreme budget servers. If you want nine nines, go to Amazon and drop $60 a month on what CVPS offers for $7. But if you’re looking for a hobby/development server, or something to host a couple forums or a game server on, CVPS is unparalleled when it comes to price.

    Every time they are posted on LEB, I see the same comments spewing the same old crap. I’m skeptical as to how many of them are actually legitimate customers, because my experience of CVPS has always been pretty good. They’re no Amazon/Linode/etc, but at the price you pay, they are just amazing.

    January 26, 2014 @ 1:02 pm
    • Alexis,

      Thank you very much for your kind words, it puts a smile on my face knowing there are people out that realizing what we offer. I also agree with you that most of the posts are not legitimate customers but competing providers.

      January 26, 2014 @ 7:12 pm
    • Dee:

      How is the affiliate program?

      January 30, 2014 @ 12:30 am
  12. lj:

    bullshit you < BEEP > lets move on from our data loss for me 3 times not twice so screw you and your shoddy service ramnode beats you easy as a provider

    January 26, 2014 @ 2:04 pm
    • Your English is spectacular. Move along, all the claims you are making you know nothing about. You are just upset that you did not take your own backups. Guess what, stuff happens which is out of our control. Get over it.

      January 26, 2014 @ 3:05 pm
      • E.T.Cook:

        As much as I can sympathize that “stuff happens,” you exhibit a particular brand of contempt that should never see the light of day when asking for people to put their faith in you. You can explain your case (as you did above) without resorting to such petulance. I’m going to pick up the service from you, because it is, indeed, a good deal, but “get over it” should never be uttered to a customer, regardless of how unreasonable they might be.

        January 26, 2014 @ 3:42 pm
        • E.T.

          I agree with you, but what you dont understand is most of these “complaints” are not even real customers but other providers. Its the same 5-10 following every post we have around.

          January 26, 2014 @ 4:07 pm
          • sms:

            then just ignore them instead of yelling back and forth with them or at least say some kind words.. but with these replies you are really showing yourself as a company has nothing to show for and could be hurt by few words by people..i see that you should get over these comments..

            January 28, 2014 @ 6:52 am
      • charos:

        Chris, although I own CVPS vps , I am neither for or against them. Certainly lj’s “fuck you” attitude brings nothing constructive to the debate, however your remark is rather disturbing. Losing data when a provider goes bust is one thing, but data loss 3 times (if that statement is true) is quite serious. I agree that keeping backups of data is critical especially in lowend vps providers (long live Backupsy) , but losing days of work for setting up a server 3 times would get me really pissed. Not all configs are as simple as rsync and gitclone.
        So no, I strongly disagree with the “get over it” attitude. A good provider is a solid vps provider and a great one is the solid and fast vps provider. Being fast and unreliable is an epic fail.
        For the record, I have no complains from CVPS but didn’t put any serious work in there.

        January 26, 2014 @ 4:16 pm
        • Charos,

          I think you missed the above post that I made stating that we keep backups of every single VPS. data loss only happened two times.

          January 26, 2014 @ 7:08 pm
          • KK:

            I had data loss with WeLoveServers and HudsonValleyhost. I found that the data was in different root directory on Linux (Ubuntu), I had created a folder called ‘/data’ for MongoDB.

            Looks like both the companies uses the same data centers/providers. Now I use /var/data to store the data.

            January 27, 2014 @ 2:59 am
  13. E.T.Cook:

    Do you guys have a backup regimen in place right now?

    January 26, 2014 @ 3:45 pm
    • Hi,
      We do have a solution in place for this. We have put a lot of effort and money into ensuring this. We have weekly backups for each individual node at ChicagoVPS, and we even give our clients 1 free central backup with every VPS they purchase. You need to request the central backup through a support ticket for generation and restoration but it is available.


      January 26, 2014 @ 4:04 pm
    • E.T.

      We always did and still do. Every single VPS on our network is backed up, and was when the hack happened.

      January 26, 2014 @ 4:06 pm
      • charos:

        Still, after ditching the Solus panel, you lost the snapshot option. That was a great feature that I really missed…

        January 26, 2014 @ 4:19 pm
        • Charos,
          The snapshot option IS still available. We never stopped offering this to our clients, even after removing client access to SolusVM. Central backup can be requested for both generation and restoration by opening a support ticket at any time.


          January 26, 2014 @ 11:32 pm
    • PcJamesy:

      I will vouch for their backups, while as a user you can’t restore or trigger a backup yourself, the one time i messed up my vps and had to restore it from a backup 4 days old (if I did manual backup would have likely been longer). The support was quick about getting it restored for me.

      Even if I’ve been through their “leaks” twice it isn’t their fault, they just get targeted due to their size, anyone on let remembers where there was a new solusvm hole exposed weekly and many providers had their panels disabled for around a month.

      February 7, 2014 @ 4:47 pm
  14. W1V_Lee:

    I would use CVPS before some others. When I had services with them it was stable, apart from Atlanta but I think it was a switch issue.

    January 26, 2014 @ 5:39 pm
    • Well, one year or so later, they still haven’t fixed the network in Atlanta. Packet loss is a constant, very often in Atlanta, more rarely in Chicago. I can’t comment for the other locations. The VPS have good enough performance but the network is still quite bad.

      January 29, 2014 @ 12:30 pm
      • I’m on their Atlanta server and I don’t get packet loss so I can’t share the same view on this.

        February 2, 2014 @ 4:25 pm
  15. MitchellRobert:

    ChicagoVPS has had a hard time, Chris is an honest person and simply tries to make a living. I know Chris isn’t one of the most technical qor subtile
    (towards haters and false claims) person I know, but I do know he’s generally a nice person to work with.

    Yes they’ve been hacked, co-monopolied the market and yes they’re fed by colocrossing. But these people are just trying to make a living and are grateful for the business oppertunities they got.

    They are far from the most transparent provider I know, but I do know they have always develivered a working, good performing box for the amount you pay and in my case they’ve always been nice as far as business usually goes and they were flexible when I needed it.

    Conclusion: if you need high amounts of resources that actually perform well and when you aren’t TOO concerned with a bit more security / data loss risk you go with ChicagoVPS.

    January 26, 2014 @ 7:49 pm
    • texteditor:

      lol, stopped reading after “honest person”, you must be new here

      January 27, 2014 @ 4:40 pm
      • W1V_Lee:

        Agree, I don’t dislike Chris, but honest is taking it too far..

        January 29, 2014 @ 1:28 pm
  16. CTS:

    Just going to throw this out there. I’ve had a VPS from ChicagoVPS for like a year and a half. And guess what, it is literally the best VPS I’ve ever owned. I’m up to like 86 days in uptime, and it should actually be higher than that since I’ve had to restart it a few times.

    I have NO complaints about ChicagoVPS, not one. They are one of the few providers I’ll gladly give my money to. If anyone is honestly complaining about their VPS that they previously had from ChicagoVPS, you need a reality check. They can’t help it that Solus is a trash panel that caused them to get hacked.

    I would buy another VPS from ChicagoVPS any day of the week. Insane speeds, prices, and uptime.

    January 26, 2014 @ 8:27 pm
  17. Rakesh:

    I have been a ChicagoVPS customer for almost three years now and while there have been some problems over the years (breaches, downtime), they have really improved lately and support has always been consistently great (especially on weekends and evenings). I could not recommend these guys more, especially at this price point.

    Also, I am not the most tech-savvy of people and these guys were more than happy to help me with a lot of things most providers wouldn’t bother with.

    January 26, 2014 @ 9:11 pm
  18. Craig:

    ChicagoVPS is a joke. Horrible service, horrible servers. Stay far, far away.

    January 26, 2014 @ 10:15 pm
    • Hi,
      You haven’t provided much information here. Would you be able to explain further as to what issues you experienced with our services? Do you any a ticket # or an invoice # that I can use to lookup your account and see what kind of issues you had and if anything was done to fix those issues? We are committed to provided quality support and services and I would like to atleast investigate your issue even if you no longer have services with us, doing such would allow us to learn and adjust to offer better services to our customers.


      January 26, 2014 @ 10:19 pm
      • CTS:

        I think people have just joined in on the bashing, because that’s the meta around here lately.

        January 26, 2014 @ 10:27 pm
        • Hi,
          That does appear to be the norm. Either way, if any person reading this has had an issue (current or past) then feel free to tell me and I will check on it for you. ChicagoVPS has done nothing but improve the quality of support and services that we provide to our customers and given the chance to show you this, we will and already do to current and new customers that join us.

          If you wish to have me investigate an issue of yours then respond to this or drop an email to me at mark @ chicagovps.net


          January 26, 2014 @ 10:36 pm
    • Xee:

      totally agreed. One of the worst service provider. Stay away do not waste single buck on this.

      January 27, 2014 @ 1:15 am
      • Hi,
        You haven’t provided much information here. Would you be able to explain further as to what issues you experienced with our services? Do you any a ticket # or an invoice # that I can use to lookup your account and see what kind of issues you had and if anything was done to fix those issues? We are committed to provided quality support and services and I would like to atleast investigate your issue even if you no longer have services with us, doing such would allow us to learn and adjust to offer better services to our customers.


        January 27, 2014 @ 12:13 pm
  19. anonymous person:

    I’ve gotten a 2gb (not ssd) vps from chicagovps about a week ago, and its been doing okay so far. The network speed is a little disappointing, and the i/o speed is okay (for really cheap service). Its uptime is only 5 days because I rebuilt it. I don’t know about the support, or if they have improved their service or not. However, one thing is for sure. I don’t think they deserve the bashing they are getting here. (Their vps-es most certainly do not go down all the time – based on my experience so far)

    CPU model :  Intel(R) Xeon(R) CPU E3-1240 V2 @ 3.40GHz
    Number of cores : 4
    CPU frequency :  3399.995 MHz
    Total amount of ram : 2048 MB
    Total amount of swap : 0 MB
    System uptime :   5 days, 5:24,
    Download speed from CacheFly: 52.0MB/s
    Download speed from Coloat, Atlanta GA: 48.4MB/s
    Download speed from Softlayer, Dallas, TX: 35.0MB/s
    Download speed from Linode, Tokyo, JP: 7.94MB/s
    Download speed from i3d.net, Rotterdam, NL: 11.4MB/s
    Download speed from Leaseweb, Haarlem, NL: 9.78MB/s
    Download speed from Softlayer, Singapore: 5.42MB/s
    Download speed from Softlayer, Seattle, WA: 818KB/s
    Download speed from Softlayer, San Jose, CA: 24.0MB/s
    Download speed from Softlayer, Washington, DC: 41.7MB/s
    I/O speed :  104 MB/s
    January 27, 2014 @ 1:24 am
  20. lj:

    did i tell you cheeky sod chris did wish to refund me for my loss $1.00 its clear you stil dont care about customers with your words: proof if you need it i still have the screenshots of your shitty support and empty promises and i know im not the only one your dodgy place fobbed of with excuse after excuse ill refund my customer for 1 months downtime plus i had cpanel $1 yeah that covers the bill alright, then tried to blame me for the vps being down for the wrong nameservers WTF come on douchebags
    data loss is a must for your shoddy place you made it the shite hole it still is today,
    and i will always churp in on your offers to remind the good people how bad you are
    like most others will too just keep reading oh im sure every other service provider needs to bring you down becoz your better than them YAWN SURE more nonsense

    January 27, 2014 @ 5:40 am
  21. Peroni:

    Six locations? Only three on the order form….

    January 27, 2014 @ 9:10 am
    • Hi,
      SSD is only available in 3 locations currently. SSD cached is available in all 6 of our locations.


      January 27, 2014 @ 12:14 pm
  22. I have been a VPS client at ChicagoVPS in my old time, before I started at FtpIt. I got nothing, but good stuff to say. Support will sometimes hold your hand. They also answered tickets very fast for me. Server has been stable, had 0 downtime. What I could say, you should not be disappointed, ordering at ChicagoVPS.

    January 27, 2014 @ 9:11 am
  23. black:

    I’ve had my VPS for almost a year now. The only downtime I experienced was the solusVM 0-day exploit, which isn’t CVPS’s fault. Other than that, solid uptime and consistent performance.

    January 27, 2014 @ 9:31 am
  24. Pieter Post:

    I just ordered the SSD 2GB version, here’s my ServerBear test: http://serverbear.com/benchmark/2014/01/27/0w72zThXSXD4Zz55 ( I made a typo and it says 3GB, this is the 2GB SSD Deal )

    Disk IO seems quite low for an SSD server, not what I expected =/ When I test it myself I average 118 MB’s which is a bit higher then the ServerBear score but still too low for it to be an SSD. I’ve submitted a ticket and will keep you guys updated.

    January 27, 2014 @ 10:12 am
    • Hi Pieter,

      I agree this is not acceptable for a SSD VPS. I assume there is a failed SSD on the RAID array and if that is the case our admins are already working to replace it.

      We have received your support ticket and I have escalated your ticket for immediate attention from a system administrator. Please standby, your support ticket will be updated by a system administrator as soon as this has been fixed.


      January 27, 2014 @ 10:22 am
    • Pieter Post:

      The issue is resolved, my tickets were answered really fast and they transfered me to another server while they fixed the other one. I was moved from Atlanta to Chicago since it didn’t really matter to me. Here are the new results: http://serverbear.com/benchmark/2014/01/27/a2irajhFPz7tTGL9

      And some of my own for the IO:

      # dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
      1073741824 bytes (1.1 GB) copied, 1.06866 s, 1.0 GB/s
      # dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
      1073741824 bytes (1.1 GB) copied, 1.11603 s, 962 MB/s
      # dd if=/dev/zero of=sb-io-test bs=1M count=1k conv=fdatasync
      1073741824 bytes (1.1 GB) copied, 1.02544 s, 1.0 GB/s
      # dd if=/dev/zero of=sb-io-test bs=1M count=1k conv=fdatasync
      1073741824 bytes (1.1 GB) copied, 1.14569 s, 937 MB/s

      Seems like a winner!

      January 27, 2014 @ 1:59 pm
  25. Baran:

    Hi Everyone,
    First of all sorry about my bad english. I didnt write on leb until today. I am very sorry about LJ’s data lost. i am a customer of cvps (3 months maybe more, I think it was Chris birtday) and ramnode (nearly a month, i bought it last discount) i am very happy both of them.
    Who would know there was a 0-day exploit in SolusVM?

    LJ!!! Why didnt you backup your system there are alot of tutorials about how to backup your system to copy.com dropbox.com etc. very easy if i did it, you can do it ;).

    LJ please read the last sentences of Ramnode’s tos(https://clientarea.ramnode.com/tos.php).
    “VPS Backups
    VPS backups are not guaranteed. RamNode recommends that clients backup their VPS data to their personal computers or storage servers. Clients are responsible for their own data.”

    Maybe they are perfect about Vps hosting. But you must take care of your backups.

    Thanks to Chris (Cvps) and Ramnode. I wish someday Cvps sell in NL location like Ramnode for good ping from Turkey.

    Have a good day.

    January 27, 2014 @ 11:53 am
  26. Hi,
    Cannot agree on the negative comments points posted.
    ** CVPS has improved greatly. When I joined, there was a warning note about the security breach in the control panel software (Hey cannot blame Chicago VPS for that).
    ** For the price, I doubt anyone is giving the disk space or and width. My sites hosted on their server does not suffer too much on latency.
    ** Keeping sensitive data un encrypted anywhere is a bad idea. If you have not paid for paid service and backup, it cannot be expected.
    ** Their support is excellent.
    ** I have bought the Black Friday plan and the $21 for a quarter plan. I have given up the $21 plan as I do not have time to maintain my seoond site.
    On a lowendbox, I am sure that one cannot run mission critical applications.
    You get what you pay for.

    January 27, 2014 @ 2:35 pm
  27. LookingForMore:

    Would the 15GB SSD be enough to run a WP web site? Won’t have a ton of visitors.

    January 27, 2014 @ 5:20 pm
    • Hi,

      Assuming that is enough storage space that your website demands, it sounds like a perfect match that would work out perfectly for your purpose.

      Please let us know if you have any additional questions. We’re here to help :)

      January 27, 2014 @ 6:02 pm
      • LookingForMore:

        When signing up it has the option with cPanel/WHM. Is that included for free?

        January 28, 2014 @ 11:31 am
        • PeppR:

          template != license. You could order cpanel license as an add-on though.

          January 28, 2014 @ 1:14 pm
          • LookingForMore:

            I guess Virtualmin it will be. cPanel is too expensive.

            January 28, 2014 @ 4:14 pm
        • PeppR is correct. Template !=license :)

          Virtualmin is a decent alternative, and it’s free!


          January 29, 2014 @ 1:36 am
          • I like the service but I think you guys could do a little better on the Cpanel prices. Don’t kill me for say this, it’s just an opinion that I hope you guys take more seriously.

            February 2, 2014 @ 4:30 pm
  28. hi all

    I was a customer cvps 8 months++. I have several VPS with them. only use for testing box, host some personal blog, and sometimes for private vpn to encrypt my connection on public wifi.
    some review from me

    – low price for ram, storage and a lot of bandwidth
    – support better than last year (faster respons)

    – several downtime / not accesible (checked via pingdom)
    – some data loss (yes this is my fault, i don’t have backup)
    – some template issue and no estimated time for being fixed (for example on my node debian 6 & 7 64bit)
    – last week my vps unaccessible via ssh, ping and console, several times reboot vps and still not accessible. Fix after reload fresh OS (maybe OS crash), and start to configure again. maybe just “miss communication” they delete my vps and recreate on another node. network getting worse to my location. asking for move to old node and everything back to “normal”

    yes CVPS not perfect vps provider, a lot of complain from their client.
    if you looking for high spec vps with low price, you at right place
    if you looking for premium vps for production box with zero downtime i will advise you to get some premium provider with “premium” price

    my conclusion ” you get what you pay !!! ”

    good luck for cvps, i wish you can hear our complain and you become better and better :)


    *sorry for my bad english

    January 27, 2014 @ 9:13 pm
    • Hi,
      Do you have a ticket number? I’d like to review the ticket regarding the data loss you mentioned where we deleted and recreated the service, just to get a better understanding of what has happened here. We do not delete and recreate ANY client service unless they inform us to do so.


      January 27, 2014 @ 9:29 pm
      • hi mark

        please take a look #VYE-541581 :)
        i am real customer and still enjoy your service.
        please correct me if you think there is some “wrong” review


        January 27, 2014 @ 9:44 pm
        • Hi,
          In an effort to be as transparent as possible, you are correct. Your server was indeed deleted and recreated by myself, however based on the response you made to the ticket prior to me doing so, I was led to believe that this was the request.

          You are correct and this was a communication issue between you and us.

          Please do not get me wrong, I was in no way criticizing your review. I was trying to gather more information so I could make an informative response.


          January 27, 2014 @ 10:11 pm
    • Thanks for your post, it is a great summary of my own experience.

      January 29, 2014 @ 12:35 pm
  29. I’ve never bought a VPS from ChicagoVPS yet but the people I introduced to CVPS and my friends say the VPSes are alright for the price.

    January 28, 2014 @ 6:24 am
    • …although, they always complain the VPSes get rebooted sometimes.

      January 28, 2014 @ 6:26 am
      • CTS:

        They must be doing something that causes their VPS to get rebooted. CVPS hasn’t rebooted my VPS in a LONG time. I’m almost up to 90 days of uptime. It doesn’t sound spectacular, but that is the record with any host I’ve ever been with.

        January 28, 2014 @ 3:39 pm
  30. Very Cheap! This is first time i found SSD VPS with 2 GB RAM only $30/year. Cheaper than weloveserver but this provider is not on the top 10 list on _lowendbox.com/blog/top-provider-poll-2013-q4-the-results/ I want to get this but not have enough money this time :'(

    January 28, 2014 @ 10:22 am
  31. Samad:

    i was getting 2 KVM vps from this company.
    i will not recommend anyone to get server from this company.
    why ?
    1. if u rebuild ur vps the root password will not work which is shown in portal, u can not change root password using portal, so u have to email to support and wait for unknown time.
    i was waitng for several hour only for a root password which is very unacceptable.

    2. support or sales staf is not any kind of friendly.

    not recommended.

    January 28, 2014 @ 7:56 pm
    • Samad,

      You should have some more facts to validate your post.

      1. The reason for this is because we do not have a public facing access to SolusVM. Again, as explained to you many of times this is to protect all our clients from the poor coding of SolusVM.

      2. You say we are not friendly because we couldn’t help you with your password reset problem. Our staff is actually very friendly.


      January 28, 2014 @ 8:55 pm
      • Willy:

        “Our staff is actually very friendly.”

        The joke of the century :D

        January 31, 2014 @ 6:02 pm
    • Hi,
      You submitted 3 separate tickets for the same request and then an additional ticket for a refund request. At ChicagoVPS we do our best to answer tickets in a timely manner and in most cases, we deliver. ChicagoVPS is an unmanaged provider and we provide a very gracious ticket turn around time compared to a majority of the other providers in the lowend market where you have to wait 2-3 days to get a response to your ticket.

      Your initial request was submitted on:

      Posted today at 18:25

      New password was given on a completely separate ticket you opened on:

      Posted today at 20:03

      This is less than a 2 hour turn around, however granted it was a simple request but we do have to support our other clients as well and can not guarantee a 5 minute turn around time on support tickets.


      January 28, 2014 @ 9:44 pm
      • Hi Mark,
        One of the main reasons I got hooked to you was because every major question was answered by you or some one from Chicago VPS on this forum.
        Guys, just look at the return time to posts by Chicago VPS on this platform.
        You can be sure that they will help out if you go through their support ticket system.
        Again, this is the best unmanaged host I have been with.

        January 29, 2014 @ 12:05 pm
      • sms:

        >> “turn around time compared to a majority of the other providers in the lowend market where you have to wait 2-3 days to get a response to your ticket.”

        Give the man a break and stop lying about other low-end vps providers. I currently have vps at Weloveservers, and the losngest wait i ever got for a ticket was a 20 minutes. So quite telling lies!!

        January 30, 2014 @ 8:37 pm
      • Daniel H:

        Turn-around times are not the issue. My issue is with not getting any response other than “Your server is back up” for almost 2 days before they finally changed it to “Your server is down b/c of spamming”. No logs, no resolution options, just “Your server is down b/c of spamming”. I’ve been trying to figure out why my server just all of a sudden this Sunday started “spamming” people. Finally after nearly 3 days of communication (getting any info was like pulling teeth) I was sent a copy/paste of some NodeWatch logs saying “Possible DoS”. No details and still no resolution options.

        The thing I dislike most about ChicagoVPS is that the VPS don’t automatically restart if they are shutdown. The second most thing I dislike about ChicagoVPS is the lack of detail from the new support staff. I remember back in the days of Luc Ayotte, when he would go above and beyond to research and resolve issues, but that attitude must have left with him.

        I’ve also noticed that it takes someone posting something on here, or another board where potential customers might see, before tickets really get looked at. So, here is my negative post. Hopefully it will be followed up by a positive post after I receive some decent support on ticket #EDH-364326

        October 14, 2014 @ 10:36 pm
  32. Vasile Andrei:


    I’ve purchased an VPS from you today, i’ve read the bullshit comments above but, reading a bit about you it seems you’ve understood from your own mistakes over time, and thats called progresion. I myself started alot of bussiness and i do know “shit can happend” but the most important thing is to be able to learn from mistakes and move forward. I can guarantee you guys they did this.

    My scripts are up after 2 hours of setting up php,mysql,phpmyadmin and so on.

    And i might consider move my dedicated server to them.

    Thank you,

    Vasile Andrei.

    January 28, 2014 @ 11:02 pm
  33. Gene:

    Hi, do you have any of the 2GB VPS available at your NJ location? I’m interested in trying your service but was unable to see this option on your order form.

    January 28, 2014 @ 11:55 pm
    • Hi Gene,

      Pure SSD VPS are currently only available in LA, Atlanta and Chicago.

      Please let us know if you have any additional questions, we appreciate the opportunity.

      January 29, 2014 @ 1:33 am
      • Gene:

        Oh, in your ad above, it saying it’s available in 6 locations, what are the other 3 locations?

        January 29, 2014 @ 12:06 pm
        • PeZzy:

          The Pure VPS offer posted here is in error – only three locations.

          January 30, 2014 @ 12:13 am
        • Hi guys,

          That would be a typo by Maarten, as we stated in our offer submission to LEB that the Pure SSD VPS were available in LA, Atlanta and Chicago.


          January 30, 2014 @ 12:14 am
  34. sky:

    15GB SSD disk space this possible got 30GB SSD disk space

    January 29, 2014 @ 1:22 am
  35. pawlak:

    Technical support is terrible. I have very loweend VPS, mayby that’s why.
    First few months everything was OK. Now for about month my vps is going offline everyday about the same time.
    Tech support was very hard “working” on my problem for few weeks with no result. Two days ago I’ve got info that VPS is suspended by Nodewatch Possible DoS. No more detail info.

    January 30, 2014 @ 4:56 am
  36. Jonathan:

    Does ChicagoVPS get blacklisted a lot? I’m having serious trouble with getting blacklisted all the time and can’t send email to anyone because everything I send out gets bounced right back considered as spam. When I do a blacklist check hundreds of domains come up and half of them are blacklisted. My particular host is not in the list, but since all IP’s are shared and there is much over selling I think it is causing normal users (ones not trying to spam the world) to get all blacklisted and have problems with their service. There is no ChicagoVPS forums or community anywhere so that’s why I posted this here. If there were a forums or an affiliated place to post comments I would have done so. I did submit a ticket to support, but what will support do if the entire server has been blacklisted? Seems like it would just be an ongoing problem, never to end. Thank you.

    January 30, 2014 @ 12:00 pm
    • Jonathan:

      I was told by support it is basically my fault and Chicago would just change my IP address. I take one look at my logs and it is real easy to see these guys are targets for just about anyone trying to hack into something. The last VPS I used maybe had 3 SSH login attempts in a period of 3 months. With Chicago I get 20+ a day. If that’s happening to a fairly new IP, I have a feeling it will just continue to happen with other IP’s. There is only so much you can do with your time and a firewall. I suspect hackers know those systems aren’t managed at all and Chicago just lets it happen. My renewal decisions have been made today. “You get what you pay for” applies here if you are interested.

      January 30, 2014 @ 3:33 pm
  37. Samuel Taylor:

    Do you offer Ubuntu 13.10?


    January 30, 2014 @ 1:46 pm
    • Sven:

      Just open a ticket with your link to your template.

      January 31, 2014 @ 3:22 am
  38. Dee:

    Anyone have this SSD package that can test to see if you are actually getting “1Gbps uplink”?

    January 31, 2014 @ 1:52 am
  39. zijo:

    I have 2 servers with them for 6 months there were always problems.
    Now it looks they work but I am afraid to move any site there.

    January 31, 2014 @ 7:43 am
  40. sky:

    i have 1 vps into chicagovps has been more 1 month until now i not got any problem uptime very good
    meybe many people judge bad but suprise the vps uptime is very good

    January 31, 2014 @ 7:54 pm
  41. Josh Scott:

    Just ordered one of the ssd-cached vps. The I/O was very low. Put in a ticket to support and they also said it was not normal. It is being worked on they say so i will update when its fixed and post some i/o results.

    February 1, 2014 @ 8:46 pm
  42. guys .. is it ok if they save my credit card info ?

    i feel scared right now after paying 30 $ :( that’s my first credit card …

    February 2, 2014 @ 9:46 am
    • CPU model : Intel(R) Xeon(R) CPU E3-1270 V2 @ 3.50GHz
      Number of cores : 4
      CPU frequency : 3500.020 MHz
      Total amount of ram : 2048 MB
      Total amount of swap : 0 MB
      System uptime : 16 min,
      Download speed from CacheFly: 57.2MB/s
      Download speed from Coloat, Atlanta GA: 19.4MB/s
      Download speed from Softlayer, Dallas, TX: 31.7MB/s
      Download speed from Linode, Tokyo, JP: 11.7MB/s
      Download speed from i3d.net, Rotterdam, NL: 8.43MB/s
      Download speed from Leaseweb, Haarlem, NL: 2.39MB/s
      Download speed from Softlayer, Singapore: 6.90MB/s
      Download speed from Softlayer, Seattle, WA: 20.5MB/s
      Download speed from Softlayer, San Jose, CA: 78.8MB/s
      Download speed from Softlayer, Washington, DC: 16.3MB/s
      I/O speed : 430 MB/s

      February 2, 2014 @ 9:57 am
  43. innya:

    Hi Chris or Chicagovps.net,

    Could I be able exchange one of my existing 30/month with SSD plan?

    February 5, 2014 @ 12:13 pm
  44. Anthony:


    I’ve had a VPs from CVPs for around 1 week and so far its been excellent, support has been really fast and the I/O speed is also excellent.

    I did move from Atlanta to Chicago because of I/O speed but once moved everything has been super fast, hope it stays like this.

    I’ll keep you all posted.


    February 11, 2014 @ 6:16 am
  45. Gondrong:

    I’m using Chicagovps more than 6 months and so far its running good, no problem at all. Fast responses for any ticket.

    February 13, 2014 @ 10:07 am
  46. Samuel Taylor:

    I order 2gb well over 12 hours ago but still not been given a VPS. How much longer do I have to wait? Posted a support ticket but not had any updates on what is going on. #GKC-872461

    February 15, 2014 @ 8:52 am
    • Samuel Taylor:

      Still no VPS and still no reason why!

      February 15, 2014 @ 6:41 pm
  47. Imcco:

    I’d like to know has anyone bought the Pure SSD 2GB? or SSD-cached 2GB?
    I’m thinking about adding one of those to my list but not sure if I can expect better performance because of the SSD disk.
    Can someone explain/share experience with SSD and which would be better pure SSD or SSD-cached?


    February 16, 2014 @ 1:44 pm
  48. Dee:

    Anyone have any comments on the stability and speeds of the LA datacenter? I have a regular vps from CVPS at LA and it has been decent so far am considering getting a SSD VPS in LA, just need more info.

    If LA isn’t good, which location is the best? It seems chicago?


    February 16, 2014 @ 9:59 pm
    • Dee:

      Nevermind, just bought one to try it out, bought at chicago, and boy it is much faster than my regular LA one, I had to submit a support ticket to investigate the network on my LA one and I got a reply in 2 minutes (quite fast) but the investigation is taking a long time.

      February 17, 2014 @ 1:54 am
  49. TwstdPrdgy:

    I have been out of the IT world for about 10 years. I have always stayed in it a bit but haven’t touched a server in those years (except my Synology NAS). I am teaching myself to manage a few VPS servers to keep my mind sharp. I say this because I have some old IT knowledge but over recent years it is limited.

    Now that my background is out there I wanted to give my initial review. I setup a VPS account with ChicagoVPS about week ago. I also setup other accounts with some of the more recommended companies. In that short time frame I placed one ticket with ChicagoVPS (not an issue, just a question) and the response time was within 2 hours. The server has not been down once. Benchmarks have been good and tested at different times of the day.

    So far so good with ChicagoVPS. As for the other companies, a couple have been down a few times since setup. It just goes to show you never to pass judgement until you see it first hand.

    Fingers crossed I continue to see the decent service levels from ChicagoVPS. If things change I will submit another review to help others i choosing the right provider.

    February 17, 2014 @ 4:39 pm
    • Thanks for sharing your experience with cvps :)
      Seems like, I ever saw your nicnkname somewhere, are you member of WHT?

      February 17, 2014 @ 6:06 pm
  50. TwstdPrdgy:

    I am not a member of WHT. I literally just decided to take this up as a hobby again. I missed the old bbs/irc and I’m bored with my banking job so… Here I am.

    February 17, 2014 @ 7:17 pm
  51. PsionicArchon:

    Figured I would pop in again having been using CVPS for nearly two years now. I’d originally had one of their old two gig seven dollar a month plans without the extra two gigs of swap. I’d recently switched over to one of their newer plans and, I have no real complaints.

    I use CVPS to host a small modded Minecraft server for myself and, a couple of friends. There are quite a few negative comments getting tossed about here as per usual, it only seemed right to give an accurate representation of what one can expect from this budget host.

    If you’re in a similar situation, looking for a way to host a small server you’ll be hard pressed to find anyone offering the kind of performance I’ve seen for such a low price. It’s not as if I’m making this up either, PayPal logs could prove that. I wouldn’t have stuck around for two years if the service was half as bad as everyone’s making it out to be.

    February 19, 2014 @ 2:52 am
  52. My own 0.02 here:
    Signed up for 1 VPS Monday afternoon (US business hours)
    Got welcome email
    Couldn’t login
    Opened ticket
    30 minutes later, no response
    Figured it out on my own (they didn’t bind the server’s base IP)

    Support gets a big, fat F- on that one. Yes, it was only 30 minutes, but if you’re going to send something out, ya better make sure it works ;)

    Network reliability / stability
    It’s only been a couple of days, but it’s at about 95-98% . Not huge, but for what I’m paying, it’s worth it.

    Overall, I’d give them a 3/5. I’ve since signed up for a second server with them, we’ll see if this one’s any better than the previous :)

    February 20, 2014 @ 2:08 pm
  53. L0j1k:

    DO NOT buy services from these guys. You’ll GUARANTEED be spending an enormous amount of time trying to get even the simplest explanation of problems (that WILL happen) from their dismal, awful support people. Especially “Mark S” will waste your time and make you grind your teeth in frustration. You will get absolutely worthless support when ChicagoVPS does things like shut your VPS down without notifying you, or claim that your VPS was causing problems and there being absolutely no logs to prove it.


    February 20, 2014 @ 11:52 pm
    • I agree with the sentiment regarding Mark S. This guy really needs to work on his customer service skills.
      Opened a ticket the other night because server was down… His reply? Simply:
      “This has been resolved. ”

      No detail on what the problem was, whether it was something I was specifically doing, or what… Just This has been resolved.

      As far as the rest:
      This IS an unmanaged VPS provider. This means you need to be able to manage your own stuff here.

      February 22, 2014 @ 7:38 pm
    • Dee:

      I agree with the comments on Mark S, he responded to my ticket about network issues quickly, asked ME to do a speed test, of which I gave him, but never responded or resolved the issue after he said he was investigating it.

      February 22, 2014 @ 8:50 pm
  54. eddynetweb:

    Here’s the specs on the 2GB SSD VPS…

    CPU model :  Intel(R) Xeon(R) CPU E3-1240 v3 @ 3.40GHz
    Number of cores : 4
    CPU frequency :  3400.000 MHz
    Total amount of ram : 2048 MB
    Total amount of swap : 0 MB
    System uptime :   3 days, 13:20,
    Download speed from CacheFly: 66.7MB/s
    Download speed from Coloat, Atlanta GA: 40.6MB/s
    Download speed from Softlayer, Dallas, TX: 48.4MB/s
    Download speed from Linode, Tokyo, JP: 8.21MB/s
    Download speed from i3d.net, Rotterdam, NL: 9.15MB/s
    I/O speed : 508MB/s
    February 26, 2014 @ 12:47 pm
  55. I have been a client of ChicagoVPS for a couple months now. I ordered their 3 year plan and I have never gone down to my knowledge. I was skeptical with all the negative reviews and got monitoring for 2 years from an external website and through the 2 months I was at 100% uptime. The only time I went down was me performing maintenance. I upgraded my specs from 50gb > 100gb and also upgraded the ram from 2gb > 4gb. This cost me $100 and covered all 3 years. I own 2 other VPS’s from other providers for windows hosting and a backup server and I check ChicagoVPS before any other provider. Support has also been great. I just think others are expecting too much of ChicagoVPS.

    February 28, 2014 @ 11:12 am
    • Tom:

      Or, you’re just lucky.
      Right now, their LA node (or at least parts of it) have been down for an hour, zero response.
      Read through the page again. It’s not just a handful of people, it’s a good number of them.

      February 28, 2014 @ 7:02 pm
  56. Tom:

    24×7 support my tail end!
    1700, I received notification that server was down. Monitoring is my responsibility. Ok, fair enough.
    within 5 minutes, I opened a ticket with support telling them they needed to fix it (WHMCS couldn’t connect, etc, so I couldn’t do it on MY end).

    Here we are, an hour later.. ZERO response, server STILL DOWN
    Call someone? Yeah, right. NO PHONE
    Llve chat? Nope
    Guess one simply has to wait till whomever wakes up and deals with their issues eh?

    What an unprofessional way to run a business. Completely and totally unprofessional. Cheap server or not, downtime matters.

    February 28, 2014 @ 7:07 pm
    • Tom:

      Once again, the oh so uninformative Mark S strikes again
      Two hours AFTER the initial ticket is opened up, simply responds with this:
      “We are working on this now.”
      Two hours after that? NOTHING. No followup, no follow through, and I have a very strong feeling my server would STILL be down if it wasn’t for me starting it up.

      Whoever is monitoring these tickets, whatever admin is there clearly needs to get rid of this lazy individual. Clearly he isn’t actually doing anything competent.

      February 28, 2014 @ 9:47 pm
    • sipxstream:

      I’m sorry to say that this isn’t an isolated case regarding support. I’ve been waiting 3 days for these guys to reply to an urgently marked ticket to their Billing dept, and not heard anything back. If you’d like the ticket number, Mark S, I’d be happy to provide it here.

      March 5, 2014 @ 6:14 am
  57. 24 hours later – different server going down.
    This time, takes a few minutes but it’s brought back up by the oh so ignorant Mark S.
    3 hours later? Massive load, despite nothing running on the server. Yup, hardware issues come back.
    Closing out account, these idiots are a joke.

    March 2, 2014 @ 3:02 am
    • Tom,
      I apologize if you feel my initial responses were not adequate. I have been acknowledging that the node you are on has been having severe issues as of late and I have been working to locate the cause and act accordingly.

      I understand your level of frustration regarding uptime and I am working with you on your ticket to get you moved over to a better system with less issues while I work to resolve the issues on the system you are currently located on to prevent any further extended downtime on your account.

      I do appreciate you giving me the opportunity to resolve your issue internally before you cancel your account and I do hope we can reach a proper resolution so we can retain your business.


      March 2, 2014 @ 9:22 pm
  58. Ntz:

    I want to know if your VPS allow game server (Minecraft server) Thank you

    March 7, 2014 @ 7:35 pm
    • Hi Ntz,

      Yes we allow gameservers.

      March 7, 2014 @ 7:49 pm
      • Ntz:

        You have no offers available anymore? I was ready to buy today an 3GB offer but no longer available. Thanks

        March 10, 2014 @ 6:02 am
  59. sipxstream:

    Just a follow on from my reply to Tom, it took 4 days to resolve what should have been a simple billing issue. I laid out my concerns as to the the lack of support, but again, Adam Ng probably decided it wasn’t worth answering because I have had no explanation as of yet!

    I truly thought that they were OK despite what other people had experienced, but not anymore. Beware what you getting yourselves into when taking up a service with these guys…

    March 9, 2014 @ 7:02 am
  60. Damien:

    I have sites with AWS, Go Daddy, Azure and, for the past 12 months, Chicago VPS.

    I don’t know about any one else’s experiences, but mine have been fine. Customer service is fantastic and site hasn’t missed a beat. Not one.

    You want to see shit hosting? Check out fortatrust. Far out.. those guys REALLY suck.

    March 10, 2014 @ 2:02 am
  61. I’ve been a CVPS user (multiple VMs) for over two years, and overall I have had a good experience. For the price you simply can’t beat the resources offered, and when problems do arise their support has always been quick to provide a solution. Last month one of our VMs was having some performance issues. CVPS remedied this by moving that VM to another node and it was solved by the end of the day. Aside from that, we’ve had no issues with CVPS since the SolusVM breach incident.

    I did have to rebuild my VMs when the last breach occurred, but that is why I take hourly backups with rsnapshot. It doesn’t matter how much you pay for a host or what SLA they offer; you must be responsible for your own data.

    March 31, 2014 @ 2:33 am
  62. Avesh:

    Hi Kelvin,
    I bought a VPS from you on 18th April 2014 and later on next day cPanel/WHM licence but still I a not getting support from you. I have submitted more then 5 tickets, I think. No one is attending my tickets and also the tickets attended was not properly answered. Can you please look into this matter. If not then think to refund my full amount.

    April 21, 2014 @ 4:50 am
  63. Will the renewal fee keeps $30 in the next year?

    September 29, 2014 @ 5:54 am

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