LowEndBox

Hosting Websites on Bare Minimum VPS/Dedicated Servers

HostHatch – Six offers in three locations across the globe from $8/quarter

Tags: , , , , , , , , , , , Date/Time: December 10, 2014 @ 1:00 pm, by Maarten Kossen

HostHatch_-_SSD_VPS,_VPS_Hosting,_Linux_VPS,_Windows_VPS,_VPS_Server,_10Gbps_VPS_-_2014-04-20_07.33.58Abdullah, from HostHatch, has sent in some new and upgraded offers for LowEndBox readers. These offers are available in three locations: Amsterdam, The Netherlands; Stockholm, Sweden; and Los Angeles, California, USA. The OpenVZ-based SSD plans feature a free RAM upgrade exclusive to LowEndBox!

OVZ-SSD #1

KVM-SSD #2

OVZ-SSD #3

More offers inside.

Abdullah and Emil celebrated the third anniversary of HostHatch earlier this year with the addition of Los Angeles and Stockholm, as well as an overhaul of their product line. HostHatch is a registered company in Tampa, Florida, USA. They are known for their owned hardware and transparency about it. You can find some pictures of their hardware on their Facebook page. Like noted before, HostHatch has invested heavily in new hardware, which allows them to offer more resources for the same price as before. They’ve also started offering DDoS-protected IPs in the Netherlands and Los Angeles (USA), with protection up to 20Gbps/8M PPS. Their new nodes are equipped with Intel E5-1650v2 CPU, at least 64GB DDR3 RAM, and the new LSI SAS3 RAID controllers. Servers are backed up weekly. All offers also come with one free Comodo SSL certificate per IP address. Reviews of HostHatch are quite positive and I myself have had nothing but good experiences with them. Feel free to share your experiences with them here in the comments!

VZ-SSD #2

KVM-Storage #0

KVM-Storage #2

HostHatch accepts PayPal and Credit Cards (through Stripe). They also accept Bank Transfers on request. Refunds are provided within the first 7 days on the basis that there is a fault on their side (so not for personal reasons or otherwise). Additional IPv4 are $2 each per month and additional IPv6 can be added for free on request. From a look at their ToS: basically, they do not allow anything illegal, or anything that attracts DDoS attacks. For more information, have a read of their Terms of Service and Acceptable Usage Policy.

Network Information

Amsterdam, The Netherlands
Test information: http://mirror.ams.hosthatch.com

Los Angeles, California, USA
Test information: http://mirror.lax.hosthatch.com

Stockholm, Sweden
Test information: http://mirror.sth.hosthatch.com

74 Comments

  1. If at the signup ,ip found to be blacklisted by gmail,will you give refund

    December 10, 2014 @ 2:22 pm | Reply
    • DanielM:

      no one wants spammers like you…

      December 10, 2014 @ 2:34 pm | Reply
      • who is this daniel and why this idiot is trolling me?

        read carefully,I dont want vps for mass mail,improve your english

        December 11, 2014 @ 9:19 am | Reply
        • I don’t think we will be the best provider for you. Best of luck in your search, and I will definitely look into improving my English.

          December 11, 2014 @ 11:49 am | Reply
          • abdullah,my comments were for danielM,sorry for confusion,u r highly professional in job,I must say

            December 11, 2014 @ 6:34 pm
    • As long as the IP address was blacklisted at the time of the delivery. FYI – we do not allow mass mailing.

      December 10, 2014 @ 2:42 pm | Reply
  2. Thank you for this post Maarten. There’s a few changes to be done to avoid confusion in the post, but in the meantime, I’ll be around to answer any questions. :)

    December 10, 2014 @ 2:47 pm | Reply
  3. I ordered the OVZ-SSD #3 but my vm only has 3 CPU cores

    pinghostse:~# cat /proc/cpuinfo | grep processor
    processor : 0
    processor : 1
    processor : 2

    I opened a ticket.

    December 10, 2014 @ 4:23 pm | Reply
    • Fixed – I’ve responded to your ticket.

      December 10, 2014 @ 4:30 pm | Reply
    • Jath:

      I find it kinda worrying nodeping is running on openvz vps…

      December 10, 2014 @ 7:36 pm | Reply
  4. David:

    I was with them since their first months and it was great experience. Abdullah is very helpful and competent guy. However could you accept Bitcoins (via WHCMS gateways like Bitpay or Coinbase)? I would love to back to you guys!!!

    December 11, 2014 @ 10:11 am | Reply
    • Thank you David, and very good to see an old customer. We don’t currently accept Bitcoins at the moment but we are definitely looking to. Check back in a few days please :)

      Currently it is credit cards, PayPal and bank transfer.

      December 11, 2014 @ 11:52 am | Reply
      • David:

        I will, be sure I will and I will place an order! :-)

        December 11, 2014 @ 1:27 pm | Reply
  5. David:

    How much is additional bandwidth?

    December 11, 2014 @ 7:30 pm | Reply
    • Please send an email to sales@ – with how much you need and in what location. If you want to know the per TB rate, that is $4/TB/month.

      December 12, 2014 @ 10:55 am | Reply
  6. Anti privacy:

    You are not allowed use vpn when you order, totaly shit service.

    December 11, 2014 @ 7:31 pm | Reply
    • Do you know Maxmind? It’s the one protecting the WHMCS order from customer using Proxy/VPN.
      Why do you use vpn at the first place? Hiding your location? Maxmind will compare your address with your vpn IP, if it’s not match, then your order will be flagged as fraud/malicious.

      December 12, 2014 @ 6:58 am | Reply
      • I am sorry but we would not have accepted you even without a VPN after seeing your “nice” language.

        I don’t understand how it’s totally shit service considering the fact that you haven’t even used it. But I appreciate your feedback.

        December 12, 2014 @ 10:58 am | Reply
  7. Rozdev:

    I bought the OVZ-SSD #3 offer yesterday (NL location). Its a great deal.

    root@serv1:~# wget freevps.us/downloads/bench.sh -O – -o /dev/null|bash
    CPU model : Intel(R) Xeon(R) CPU E5-1620 v2 @ 3.70GHz
    Number of cores : 4
    CPU frequency : 3700.111 MHz
    Total amount of ram : 1536 MB
    Total amount of swap : 1024 MB
    System uptime : 18:50,
    Download speed from CacheFly: 80.3MB/s
    Download speed from Coloat, Atlanta GA: 8.40MB/s
    Download speed from Softlayer, Dallas, TX: 18.6MB/s
    Download speed from Linode, Tokyo, JP: 2.34MB/s
    Download speed from i3d.net, Rotterdam, NL: 29.1MB/s
    Download speed from Leaseweb, Haarlem, NL: 93.5MB/s
    Download speed from Softlayer, Singapore: 5.19MB/s
    Download speed from Softlayer, Seattle, WA: 6.20MB/s
    Download speed from Softlayer, San Jose, CA: 5.10MB/s
    Download speed from Softlayer, Washington, DC: 24.9MB/s
    I/O speed : 1.2 GB/s

    Support was very kind, helpful and fast with an ajustment of ram. First they forgot to give me the extra 512 mb ram, but is was fixed in 10 seconds.
    Mayby i take one more of their offers.

    December 12, 2014 @ 9:25 am | Reply
    • Thanks – the extra 512 MB RAM indeed is added manually. Good to see you are happy :)

      December 12, 2014 @ 10:59 am | Reply
  8. Salmon:

    Hey, how much is DDOS protection?

    December 12, 2014 @ 11:15 am | Reply
    • Do you mean how much does it cost or the size it can protect up to?

      December 12, 2014 @ 3:52 pm | Reply
  9. Thor:

    I can’t order with you, I get “Invalid phone number” message, why?

    I live in iceland, so it starts with +354 and the phone number is 7 digits, so it looks like this: +354XXXXXXX

    How many digits should it be, cos I can add zeroes in the end, and it will work fine…

    December 12, 2014 @ 4:35 pm | Reply
    • Thor:

      All is resolved, I am now a Hosthatch customer…

      December 12, 2014 @ 5:59 pm | Reply
      • Good to have you with us. You can always reach us through the helpdesk for any further issues.

        December 14, 2014 @ 12:05 pm | Reply
  10. Anon:

    After two days of having a server with them, and before I even set anything up on it, my server was ‘hacked’. I received an email it was using to much processing and it would be reset. I’ve owned many servers and for this to happen it had to be the owners, the only people who knew the password to it (was not a simple password). I’m paying for convenience not inconvenience. Someone saw it wasn’t being used and took advantage. If it wasn’t them that’s unfortunate because I will forever think it was.

    December 13, 2014 @ 6:23 am | Reply
    • Anon:

      This was roughly one year ago.

      December 13, 2014 @ 6:24 am | Reply
      • Anon:

        They were at least quick to solve my ticket.

        December 13, 2014 @ 6:26 am | Reply
        • “Anon”,

          I really wish I could say “I understand and will look into this for you” but I really am not sure what to say, because this does not make any sense to me. Why would we, the owners, run anything on your server? We have quite a lot of spare capacity, why would we specifically use your server and then suspend it?

          I hope you can at least provide me with a ticket ID so I can look this up?

          December 13, 2014 @ 7:02 am | Reply
  11. David:

    Non simple password won’t help you to be hacked. Not updated system is vulnerable. If you had SSH on port 22, be sure – all things are possible and sometimes it happens. I had few hundreds VPS (as it’s my hobby) – and had few successful attacks on my servers. Blaming on provider is nonsense (unless they are keeping updated vz, kernel, solus, etc.).

    December 13, 2014 @ 10:20 am | Reply
    • I think his name being “Anon” and no ticket ID provided says quite a lot. :)

      December 14, 2014 @ 12:07 pm | Reply
  12. Flitterkill:

    No problems here. Grabbed a similar deal with them back in April? Since then the only downtime we had was a couple of hours for something on their end and then when they shutdown our server for too many resources being used (runaway Minecraft runtime on our end from the 1.8 release) which was resolved in less than a day.

    Recommended.

    December 15, 2014 @ 1:42 am | Reply
    • Thank you, indeed it was April. It was HostHatch’s 3rd anniversary. :)

      December 15, 2014 @ 4:46 pm | Reply
  13. Tempest:

    Bought one just yesterday with them, and so far I’m very impressed with the performance. Only thing I had was when I first signed up; I didn’t get the extra core and 512Mb of RAM so I opened a support ticket late Saturday night and the next morning I had it with no other issues. At the price, especially with this deal, you can’t beat it.

    December 15, 2014 @ 4:08 am | Reply
    • Thanks Tempest. The RAM is indeed added manually as it’s a special for the LEB users.

      Glad to have you with us!

      December 15, 2014 @ 4:46 pm | Reply
  14. Mike:

    I don’t appreciate Abdullah’s tone when communicating with customers on this site. Will go for another provider.

    December 16, 2014 @ 3:39 pm | Reply
    • Not exactly sure which comment you are referring to exactly? :)

      December 18, 2014 @ 7:36 pm | Reply
    • MKV:

      Frankly I cannot detect any appropriate “tone” in Abdullah’s messages. Can you point out something?

      December 19, 2014 @ 12:37 pm | Reply
  15. Paul:

    Hi
    I am currently with Catalysthost.com, it is a 2GB Ram KVM. I want to move to Hosthatch, but the price is more expensive, I am wondering if I can have a discount? they offered me $10.5 every month.
    Paul

    December 16, 2014 @ 7:27 pm | Reply
    • Sadly we will not be able to match that price. The best price we can offer is already in the offers above.

      December 18, 2014 @ 7:37 pm | Reply
  16. paddy:

    got 2 vps from them ,, speed is awesome :D

    December 19, 2014 @ 10:26 am | Reply
  17. any one can tell me about their Support & service.

    December 21, 2014 @ 7:38 pm | Reply
  18. All i know, they are stable.

    Log started: 06-10-2014 13:44:46
    Uptime: 99.99% (last 30 days)

    December 22, 2014 @ 11:21 am | Reply
  19. I just bought the special above. It has a $5/month (cheapest KVM).
    The payment went through fine via paypal, but then going into vps.hosthatch.com to install centOS 7, I was unable to ping nor ssh login via root to the
    IP address provided by them. I used the same interface to reboot and reconfigure networking too. Still not able to log in via root.

    Can someone provide me with details that I am missing or anything that should be done? I am hoping that this is a legitimate service.
    Don’t want to be buying an VPS (KVM) that does not have a legitimate IP address at the other end.

    December 24, 2014 @ 12:43 pm | Reply
    • Just wanted to update that they fixed my server, and I am able to go in now. Give them a shot.

      December 25, 2014 @ 11:03 am | Reply
  20. Isr1:

    Their provisioning must not be automatic. I bought aVPS from them on Dec 22 and it still hasn’t been provisioned. I also opened a ticket, but there has been no response (maybe due to the holiday?). If I don’t have a server by the end of the month I’m going to dispute with PayPal.

    December 24, 2014 @ 9:26 pm | Reply
    • Isr1:

      Apparently if you use PayPal to pay you have to use a bank account. Guess I’ll go elsewhere.

      December 24, 2014 @ 10:18 pm | Reply
      • Isr1,

        Your account had an extremely high fraud rating by Maxmind. On top of that, your Paypal account was 1 month old and unverified. I am sure you can imagine how it looks like for us. Sorry it did not work out.

        Our provisioning is automatic and we are working in the Christmas holidays.

        December 25, 2014 @ 3:58 pm | Reply
  21. joe:

    Hi all,

    I would just like to say I signed up with them on their $8 a quarter mini vps (just for testing stuff) and they are amazing.

    They answer tickets quickly and most importantly with a meaningful answer (not a canned response)

    The vps performance is good, good network speed and good disk IO

    December 30, 2014 @ 10:11 pm | Reply
  22. Adam:

    Ordered a storage vps, Support is terrible, waiting ages just for one reply.

    January 14, 2015 @ 8:30 pm | Reply
    • Do you mean the ticket about “how to access FTP” on an unmanaged server? :)

      January 14, 2015 @ 11:41 pm | Reply
  23. Kom:

    Hey guys,

    Wondering if uses like a seedbox/torrenting is allowed and whether you recommend NL or SE would provide better transfer speeds to New Jersey, USA. I tried your test links and it appears the NL one is down. On the SE mirror I was maxing out at just under 1mbps which isn’t bad!!

    Thank you in advance :)

    January 17, 2015 @ 10:53 pm | Reply
    • Kom, please see hosthatch.com/datacenters – you can check what network suits you the best from there. We allow legal torrents only.

      February 9, 2015 @ 12:21 pm | Reply
  24. bibo:

    Can anyone comment on their Svensk/NL network ?

    January 22, 2015 @ 4:57 pm | Reply
  25. Jembak:

    Hello, 2 days my NL vps is down. No ticket answered =(
    Preparing to move to another company

    January 22, 2015 @ 8:05 pm | Reply
    • Jembak, I am not aware of any 2 day downtime happening with any of our nodes. Could you please email me so I can look into this and make sure you are compensated, assuming this was something on our side? Sorry for the inconvenience caused to you.

      February 9, 2015 @ 12:20 pm | Reply
  26. Peter:

    Hi there, big wall of text (rant):

    I tried to order a VM from hosthatch, as the offers look really cool, but … I don’t know, those guys are really paranoid, don’t ask me about what exactly – I don’t know. After running into the same issues as a previous speaker about the telephone number being in the wrong format (hint: it has to be like 00491239876543), the password being not strong enough and the form forgetting what I entered before, when I finally reached the checkout, it said my order was considered fraudulous. I opened a ticket about that, which was answered after ~20hrs, and only after I made my third comment in it. The fraud issue, so I was told, came up because I submitted the order through a VPN/Proxy, which is true, but strange. So I tried a new order, like I was told to do, this time from my work PC. That order was also consodered fraud, don’t know why this time, but the supporter Mike W. came back, questioning me about if xy was really my ISP and which package from the ISP I was using and what the URL to the product package at the ISP’s was. I told him that it’s none of his business who my ISP is. Answer yet to come. What are they thinking, that someone is intercepting ALL of my internet traffic to get access to the VM I am about to order?

    January 22, 2015 @ 10:13 pm | Reply
    • Peter:

      reply received, basically: I am the malicious user. Obviously giving them my address details phone number and email address is not sufficient.

      quote:
      >>>
      Our system feels that you are hiding your real IP address by using a VPN or a proxy, this is something hackers or users with malicious intent usually do. This is why your order is being caught up by Maxmind.

      I am sorry if you feel this is none of our business. I wish you the best with another hosting provider.
      <<<

      If customers MUST come from a "consumer" IP range they should state so. Or block the entire process before starting it. What a hassle. :(

      January 23, 2015 @ 9:41 am | Reply
      • Peter, I reviewed your account. At first, your order came through a VPN. We asked you to turn it off and order again. Your order came through another VPN hosted at 1&1 Internet, which itself is a hosting provider. This detection was made by Maxmind.

        According to you, it was your own ISP and not a VPN, which is why we asked what ISP you are using and if you could give us the link to their official website so we can verify. Your answer was that it is none of our business.

        At this point, we asked you to go with another provider. We obviously do not want to lose real customers like yourself but at the same time we need to protect ourselves from the malicious users that sign up daily with us and most of them use a proxy or a VPN while placing the order.

        February 9, 2015 @ 12:17 pm | Reply
        • Stranger:

          Hey Abdullah,

          as Peter mentioned a german landline prefix in his first comment, I’ve to tell you that *1&1 Internet AG* is a big ISP in Germany which sell DSL-Lines, this is their biggest business in germany and not the server part: http://dsl.1und1.de/?linkId=hd.subnav.dslflatrates-uebersicht

          So I don’t think he was using a VPN ;)

          March 3, 2015 @ 8:06 am | Reply
  27. Sjef:

    Tried signing up several times, but every time the website returns with a message saying I forgot to enter something (while it’s certainly there). What’s worse, when it returns with the previous fields entered shown in gray, the password is in plain text. And what happens next, is that the site again returns now saying I forgot everything except the one thing I entered again from the first time.

    This does not come across as very trustworthy to me. Not signing up.

    January 26, 2015 @ 1:18 pm | Reply
    • Sjef – sorry for the problem you faced with the order form. If you email sales@, we can manually sign you up.

      I don’t think an order form error should give you the impression that we are untrustworthy, please do try us out.

      February 9, 2015 @ 12:06 pm | Reply
  28. Mohammad:

    How long does it take to provide the KVM VPS? I have ordered 8 hours ago and still have not received any email saying that the VPS is ready. I also created a ticket and still no response. Is it because its weekend or what??

    January 31, 2015 @ 2:06 am | Reply
    • Sometimes (very rarely) provisioning can take a few hours but it is usually instant. Sorry for the delay you faced.

      February 9, 2015 @ 12:02 pm | Reply
  29. SCAM from HostHatch! They STEAL MY MONEY after pre-payment for 6 months!

    I deposited in Advance to my HostHatch account a 6 month pre-payment, incl. the cPanel option, so that when the invoice arrives, my websites and service won’t be interrupted.
    HostHatch, by mistake, suspended my account because no invoice was generated.
    I contacted them, they apologised and re-activate my account, BUT now all my websites were not working, my DNS was not resolving as it was before.
    I asked them politely either fix or refund me because I don’t know how to fix deal with it.
    They said I should pay another company that they recommend to fix it for me, because for this price they only provide hardware, not support.
    Since it’s been less than 7 days from my payment/billing cycle, I asked them for a refund. On top of that they never wish to help, like most other hosting providers do. I pay 30$ per month for a VPS including a cPanel (a 6 month pre-payment), I believe at least I should get some support, especially when the problem started after they, by mistake, suspended my account after which all my sites don’t work!
    I Canceled my service for which I prepaid through my Control Panel, so they know that I am not using it since I am asking for a refund in which they replied: “Submitting a cancellation request is not the channel to request for a refund, this is your choice to cancel your service immediately (early) or at the end of the billing period (the end).”
    So now I prepaid for 6 months then canceled after few days and they keep all my money. Do you guys believe is right to treat your customers this way? Any Recommendation guys you can give me or to them regarding this situation?

    March 2, 2015 @ 7:12 am | Reply
    • Charlie:

      They are selling an unmanaged service, if you need help with software then you should not have bought an unmanaged service.

      March 7, 2015 @ 4:03 pm | Reply
    • craja:

      Expecting managed solution with un-managed service provider is like person at wrong place.

      I am being with them for past 12months with no downtime or downtime with announcement.
      They are really doing good.

      April 8, 2015 @ 3:21 pm | Reply
  30. Coupon expired , snif. Dont you have any other special?

    April 11, 2015 @ 2:36 pm | Reply
  31. Eugene:

    The worst support I ever met.

    August 17, 2015 @ 5:33 pm | Reply

Leave a Reply

Some notes on commenting on LowEndBox:

  • Do not use LowEndBox for support issues. Go to your hosting provider and issue a ticket there. Coming here saying "my VPS is down, what do I do?!" will only have your comments removed.
  • Akismet is used for spam detection. Quoting webhostingtalk.com URL seems to get binned consistently here, but I do peek into the spam box frequently to publish those comments.
  • Use <pre>...</pre> to quote the output from your terminal/console, or consider using a pastebin service.

Your email address will not be published. Required fields are marked *