At first, it was true love.
The storage screamed, CPUs leapt to process your commands, and the network made you feel like you were in the datacenter. You raved to your friends. You recommended…sometimes without an affiliate code even!
But then there was an outage. A double-billed invoice. You opened a ticket to ask a question and got a brusque, borderline rude response.
Soon you realized things just weren’t the same. And then one afternoon, an offer on LowEndBox caught your eye and you decided it was time to move on. Cancellation Type? Immediate. Reason for Cancellation? Don’t get me started.
So of the services you have used in the past, which of the following reasons was the cause for your breakup? Mark as many as you like, but let’s base it on your actual experiences not what you might do in a hypothetical.
What are the main things that cause a LowEndDivorce? Let’s find out!
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I also enjoy using LEBs! I have an empire of little guys for VPNs, larger guys for apps, and big guys for databases and storage. When I'm not in front a screen I'm into German Shepherd dogs, quality knives, target shooting, theology, tabletop roleplaying games, and forest hiking.
I enjoy writing technical articles here on LowEndBox to help people get more out of their systems. You can find me on LowEndTalk @raindog308
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I am a C@C survivor…
I’ve switched providers in the past when I found servers closer to me, from a respected provider, at a similar cost.
can’t buy extra BW when needed, every 2 to 4 months i need an extra 1 t0 3 TB of BW, Provider said to upgread sever package, so they got the boot.
one case of terrible support incompetence, one case of overcomplicated service management (required to change IP in a weird manner to setup rDNS correctly), one case of provider’s cessation of operation
ex-AlphaRacks user here, well… you know why I don’t use them anymore.
had my mail server running on a machine from hyper expert. I was really happy. then they started tunneling all smtp traffic through their own smtp server from one day to the other without warning. I tried to get an exception for my servers(considering i had been a customer with them for over a year, follow best practices when it comes to sending mail, thus have no abuse complaints and am not featured on any spam blacklists(mostly because my business doesnt spam). Was a shame I had to relocate, but being forced to send my email through their relay is a no go. Its enough that the NSA grabs them at the router :-)