PROVIDER 911: Disarm an Angry Customer and Make Them Instantly Love You with this Powerful Kung Fu Technique!
Dealing with a furious client? We have scrolls of ancient wisdom (well, from 2009) that may help.
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Provider 911: Don't Use TOS Generator for Your Hosting Business
The legendary TOS Generator was never meant to supply a terms of service for providers's web hosting businesses. Yet that's how some use it. Let's get into this crusty old legend and look at some of the hilarious terms it produces.
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Guest Tutorial: Marketing 101 for Providers
Recently, LowEndTalk's @SirFoxy posted a tutorial entitled Marketing 101. As he observed, "generally speaking, hosts have zero clue on how to sell." While this not true of all hosts (as his article il...
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LowEndBoxTV Weekend Update for August 7, 2021
Shots fired! Intergeneratinal war has broken out in the LowEnd market and we also talk about Chia pets, DIY UPSes, selling VPSes on eBay and much more, including offers for cheap VPSes around the worl...
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Provider 911: Responding When Something Bad Has Happened
In 1982, seven people in the Chicago area died after they bought and consumed Extra Strength Tylenol capsules. An investigation determined that the capsules had been laced with cyanide by parties unkn...
Read MoreProvider 911: How Do I Stand Out in the Market?
One of the most important questions a provider can ask himself is: why should someone buy from me instead of from a competitor? In marketing, this is called differentiation. In the early days of hosti...
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