Julian from AlphaRacks has contacted us with a special deal on their Hybrid Dedicated Servers which includes a generous 50% lifetime discount in addition with a free bandwidth upgrade. Their servers are located within the QuadraNet Los Angeles datacenter. They have been operating since 2013, and are one of the original LEB providers that are still around and actively contributing to our community. For those seeking some nostalgia, here is their first post on LEB.
In related news, AlphaRacks has recently acquired two hosting companies that you may be familiar with, WootHosting and NFPHosting respectively (press releases announcements hyperlinked). We look forward to hearing your feedback below with their increased growth.
Their WHOIS is public, and you can find their ToS/Legal Docs here. They accept PayPal, Credit Cards (via 2Checkout), Bitcoin/Litecoin, and Alipay as payment methods.
Here’s what they had to say:
“AlphaRacks is a premium web hosting provider based in Los Angeles, CA. Initially started in 2006 as an on-site IT consultancy firm providing support to local businesses, the AlphaRacks brand was launched in 2013 offering mainstream premium hosting services to both web start-ups and large enterprises. We currently support over 75,000 clients of all sizes in over 100 countries worldwide. Support is provided 24x7x365 by our in-house dedicated staff; services are provided by leveraging strategic partnerships of top tier facility and network providers, ensuring the services we deliver are highly available; which is backed by our service level promise agreement to you.”
Here’s the offers:
** LEB EXCLUSIVE: Order any Hybrid Dedicated Server and get a free upgrade to 50TB Transfer/1Gbps Port! Open a support ticket mentioning this post after your order to claim your upgrade. New orders only. **
Dual Xeon E5-2650 8GB (Hybrid Dedicated Server)
• Dual Intel Xeon E5-2650 4x 2.00GHz
• 8GB DDR3 RAM
• 500GB Enterprise HDD
• UNMETERED 100Mbps Bandwidth (FREE Upgrade to 50TB/1Gbps)
• /29 IPv4 Allocation – 5 Usable IPs
• 100 IPv6 Addresses or more
• 5Gbps DDoS Protection
• Custom Panel/KVM
• Los Angeles Datacenter
• Linux or Windows OS
** 50% OFF PROMO CODE: LEB50OFF **
$19/month
[ORDER]
More deals after the break.
Dual Xeon E5-2650 16GB (Hybrid Dedicated Server)
• Dual Intel Xeon E5-2650 8x 2.00GHz
• 16GB DDR3 RAM
• 1TB Enterprise HDD
• UNMETERED 100Mbps Bandwidth (FREE Upgrade to 50TB/1Gbps)
• /29 IPv4 Allocation – 5 Usable IPs
• 100 IPv6 Addresses or more
• 5Gbps DDoS Protection
• Custom Panel/KVM
• Los Angeles Datacenter
• Linux or Windows OS
** 50% OFF PROMO CODE: LEB50OFF **
$39/month
[ORDER]
Dual Xeon E5-2650 32GB (Hybrid Dedicated Server)
• Dual Intel Xeon E5-2650 16x 2.00GHz
• 32GB DDR3 RAM
• 2TB Enterprise HDD
• UNMETERED 100Mbps Bandwidth (FREE Upgrade to 50TB/1Gbps)
• /29 IPv4 Allocation – 5 Usable IPs
• 100 IPv6 Addresses or more
• 5Gbps DDoS Protection
• Custom Panel/KVM
• Los Angeles Datacenter
• Linux or Windows OS
** 50% OFF PROMO CODE: LEB50OFF **
$69/month
[ORDER]
*Offers above are comparable to dedicated machines based on the dedicated resources provided and therefore meet our pricing guidelines*
QuadraNet – Los Angeles, CA, USA
Test IPv4: 198.55.111.5
Test IPv6: 2607:fcd0:0:a::2
Test file: http://repos.lax-noc.com/speedtests/100mb.bin
Please let us know if you have any questions/comments and enjoy!
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I bought something similar to this plan a few months ago with alpharacks, I love it :)
Might add another one.
Thanks for using us!
Let us know if you need us :-)
Thank god they purchased NFPHosting. Hopefully, the quality of services will improve (and their support is probably better too).
I just bought a VPS for $7/year at the right time then, 1GB RAM, awesome! They also said in the mail that they will honour these users and keep their prices so I’m hoping for a $7/mo. renewable service.
Bought a server from here just a couple hours ago, and got all my LAMP stack setup and moved over.
The network speeds are lightning quick. Great value for the money.
A+ from me, I’m a happy camper.
I signed up but my order was flagged for fraud?? Not a great first impression.
Drop an email josh@alpharacks.com — we will sort this :)
I want to go out of my way to mention that Alpharacks is incredibly poor quality. I’ve had 4 or 5 VPS’ with them, of multiple kinds and sizes, and all have suffered from frequent outages and incredibly low speed. Their “highest quality” KVM plan has corrupted images listed in the imaging backend.
For instance, I asked to have Ubuntu 18 reinstalled, which was listed on-site, and was told repeatedly that it wasn’t available and my support ticket was deleted. By the way, the reason I was asking them to do it was because my server instance spontaneously shut down, and was completely unresponsive. This was a small server that wasn’t even serving anything publically at the time.
The Debian kernel they had listed on the site had a really fun systemd issue which shut down my sql server every five minutes. I literally came close to divorce because my partner’s website went down day after day, and this was a 7-page WordPress site. It took me months to track down the issue, which was unrelated to me and which the support staff didn’t understand.
The support is poor, and the customer service people seem unable to understand basic ideas, or at least, don’t read their incoming emails. Replies are almost always cookie-cutter, even if you put serious detail into your ticket. Multiple times I’ve had to explain and explain again issues to employees. And again, the speed is bad. Site load no matter what will be slower than the competition. I have multiple sites on SSDNodes and Digital Ocean, and I don’t even think about them in comparison. With AlphaRacks, it has COST me significantly more money than the price of the servers.
Is torrent permitted on dedicated boxes ?
Legal use, yes.
Can someone explain what a “hybrid” dedi server is? You share with 1 other person? Its not like I have all the cores to myself?
Not sure, I think it’s meaning, your alone in the dedicated server, but then still the SERVER you are going to get is virtualllized
That is correct, bar, nodes are shared with one other customer :)
My company has been using AlphaRacks for 4 months now, and we are very pleased with their service. Highly recommended!
We are delighted to hear you are satisfied!
If you need anything, you know where we are :-)
Don’t buy any thing from alpharacks provider, there servers are always down. I bought reseller hosting from them with dedicated IP. They are always down after 10 minutes up. Don’t waste your money with this alpharacks.
Same with me, and in the end they don’t want to refund, don’t read those reviews of “happy” customers it’s them just trying to fuck somebody up like I caught myself trusting some “review” I must say stay away from this pieces of shit alpharacks, WORST SERVICE EVER!!!!!!!!!!
We offer a 3 day refund window, which is offered on all services except dedicated servers in line with our refund policy.
Can you please allow me to follow this up by sending details over to josh@alpharacks.com?
Can you show us some proof that your claim supports the claims you posted where you mention people that gave a positive review are employees of the company!? I wonder if you have a screenshot, that shows us that your websites are unreachable (an uptrends report, for example).
There are quite some customers that are very happy with the hosting services and the VPS’s AlphaRacks delivers. After almost 2 years of using a single VPS, I now ordered a VPS Pool which works like a charm (in different locations!). But I wonder if there are some external tests available that shows us the problems you and Sunny experience.
They send daily promotional emails, products and prices are same always just promotion name change. Alpharacks are totally scam company. They are not posting in blogs bcz they know they will get negative comments here, so they are keep disturbing you on personal email. Sometimes i replied to that email for refund, they were not responding. Lol.
If you wish, we can unsubscribe you from our mailing list?
Is torrent permitted ?
Don’t use this scam! you will lost your money!
Legal torrents, yes :)
Dear Julian and Co,
Greetings from Amsterdam!
I am your satisfied customer for last 14 months now. Your service is very good. Currently I have a 2048MB VPS plan with you.
I am seriously considering upgrading to a Dedicated server offer from here, as your prices are too hard to resist, and I could use the extra performance as my website and customer base is growing.
May I ask, how long this offer will still be available for?
Cheers,
Luuk
For as long as stock lasts! :)
I first signed up for 4 accounts in 2017. I ran into issues with the IPs being blacklisted. Appealed to support. They were incompetent. It took over a month to resolve the issue, and it was only after I was able to escalate the issue. Because of supports incompetence, I was provided with a small credit.
A few months later, I purchased a new reseller account. It was unusable. I spent about two weeks dealing with the incompetent support to resolve the issue. No go. At that point, I was fed up with AlphaRacks and canceled all my accounts.
Fast forward a few more months into early 2018, I no longer have a way to log into AlphaRacks because I ask them to nix everything. I received charges on my credit card from them. What? I did some digging. They never bothered to cancel the 2co subscription when they canceled the services. I went in and canceled them. Then I email support for a refund. No response. I emailed Josh about it. No response. I emailed Julian about it. No response.
A few months ago, they started advertising on LEB again. I emailed Julian again about getting a refund. No response.
So, I cannot recommend AlphaRacks.
Further, they recently “bought out” WootHosting. It took me several months and several FTC complaints to get WootHosting to stop sending me emails. What happens when AlphaRacks bought out WootHosting? Hello, spam!
There are no physical addresses on the emails (in violation of CAN-SPAM act) and the unsubscribe link takes me to a login page, but I don’t have an account so I cannot log in and unsubscribe. That’s another violation. So, it looks like I’ll have to engage in reporting AlphaRacks to the FTC for several months now. Fun, oh fun.
Hey Julian! You guys still owe me money. How about you pay up?
Hello there!
Would you be able to email josh@alpharacks.com with details of this, so we can unsubscribe you and investigate into the overpayments received by us?
I want to make everything perfect for you.
Shit…. Alpharacks buy woothosting. Im satisfied with woothosting for 3 years. But with Alpharacks, now i got problem with my vps offline and got no answer for about 6 hour while i typing this.
Some sites i managed now offline either. I cant access files to backup.
Something bother me, why alpharacks being able to buy woothosting if they lack support ? How they got money to buy much better company
If a day still no answer, i will open paypal dispute requesting refund. I need money to buy coffee
If alpharacks gives me solution, I will rethinking
Alpharacks recently bought out my previous hosting company i was using and so far the service and support levels have already improved drastically!
The servers are running on much more powerful CPU’s too, i’ll keep yall posted.
Can’t believe woothosting got bought out by these jokers. Excellent support from woothosting has disappeared. Avoid alpharacks
We offer round the clock 24/7/365 support, which is unrivalled. Please note our departments have been under tremendous load.
Do you provide Windows Server 2016?
As a trial — yes!
Bought one – the server is very quick and on the Quadranet network :)
I bought 3 VPS’s here on last Black Friday, one of my favorite providers by far :)
Thank you alpharacks team.
I also signup for the first time and listed as fraud. I didn’t understand the rules? Is there any kind of Specific requirements to purchase from them. You have to mention them before singing up.
If you drop an email to josh@alpharacks.com, I will sort this for you!
My server moved over from woothosting where I newer had any problems. Server has been down now for 18 hours and still no reply on the ticket. Never had service this slow from a hosting provider before, busy moving all my stuff to new host.
Do not use AlphaRacks
Hi
I have been hosting with alpharacks for 16 months (and counting), no major issues at all. Overall they are a good provider, they aren’t perfect but they are certainly better than most and they are serious about providing a good hosting service.
For those complaining above just keep in mind they just acquired 2 other hosting company’s as mentioned. There staff are probably dealing with a bunch of questions and logistics with the merge and whatnot. Have a little patience and understanding, all will be ok :)
Rgds
Paul
What are you talking about mate?
I have 4 VPS with them and they’re constantly shutting down and require support.
My tickets queue won’t fit on that page, over 30 tickets in the last year or so – all responses totally incompetent.
I’m just too lazy to migrate but I’m doing it now once I manage to get ahold of enough processing power to actually process the backup of my sites.
A WootHosting shared server just migrated to Alpha as well – all sites down as well.
Just a terrible company.
Able to send over your ticket number & account information josh@alpharacks.com, so I can review this for you?
I am sorry for the service offered and would love to make matters correct.
My server with woothosting improved actually (performance wise and support times) since alpharacks bought them out
Can’t complain tbh.
The 50% off is for first month or every month?
This is reoccurring :)
I got 4 vps moved over from woothosting after they purchased them and immediately upon the move the two KVM stopped responding and I have not been able to access them for days. I would describe the service as terrible if it wasn’t for the fact that they stopped responding to my inquiries for help and opening tickets on their website is the only available method for contacting them.
For all I know they could have lied to me saying they moved the vps and only given me some random unreachable ip addresses. I went with the cheapest option for VPS expecting somewhat of a sub-stellar quality and service, but this has crossed beyond any reason and we are more into scam territory.
Please, spare your nerves and time and go with a more reputable provider.
Shittiest host ever.
Totally incompetent customer service and VERY POOR QUALITY SERVERS.
You’ve been warned – stay away from these crooks.
Able to comment or email over your ticket ID, so we can investigate this for you?
We want to ensure things are fully right for you!
Saw this deal yesterday, got the server. It’s now over 12 hours, multiple tickets opened, no response.
I might have to start the process of talking to the payment processor at this point since it doesn’t seem like there’s anyone even looking at my tickets, yet they have taken my money.
Do you have your ticket number so I can review this and make amends?
STAYYYYYYY AWAYYYYYYYYYYY
You will lose your money and your reputation with Alpharaks. Don’t give them a try. They make their money when someone give a try. They don’t respond to support.
We NEVER aim for this, if you could send over your ticket # to josh@alpharacks.com we can ensure you are fully compensated for the inconvenience?
Absolutely the worse host one could possible give their money too. I have tried them and you would be better off giving your money to the Red Cross, it would be better used…
Can you please provide your ticket number so we can look into this and gain further context on why you are dissatisfied?
Hello, I have submitted tickets to get my free upgrades. It has been at least three days and I still have not got this resolved. Please have someone resolve this ticket 980523.
Has this been resolved now?
My last experience with Alpharacks has left a bad taste in my mouth. I just bought an Easter special VPS. The initial setup details worked for about 12 hours, then suddenly I couldnt connect to the control panel, nor log in with my credentials. OK not the end of the world, these things happen. But the tech guys werent listening and were just saying “but I can ping it fine!”.
Eventually they reissued new control panel credentials, which were in fact the login credentials for some other guy’s account, and I had full access to the management console for all of his 22 VPS instances. One of his VPS’s had the same IP address as mine…?
So I got them to rebuild a new instance and start again. I started uploading files etc. but the VPS was super laggy and a benchmark I ran gave HDD sequential write speed of 6 – 11 MiB/s…
This is really disappointing as I have a number of services with Alpharacks and given what took place this time I am reluctant to use their services again.
Hello there,
I am currently not happy with the way you have expierenced your service with us, can you please drop an email to josh@alpharacks.com with your IP addresses so we can take a massive review into this so we can ensure you are satisfied?
Josh
Josh,
All you have to do is look at the tickets on your side.
The level of incompetence is astounding.
Support knows nothing of infrastructure or how Linux works for the product they are supporting.
The program I run on my VPSs takes 3 days to mature before I see any results. In the last month I’ve seen results only 3 times! What does that tell you?
I am once again down for 6 hours now… with 1 reply that I fixed everything works. Seriously? Did you test it? Nope! Because all of my VPSs are down. <— That's your support.
I concur with all the negative reviews on here. These guys are the worst! It will work alright for about a month then it is downhill. Stay away from these jerks!
You know the old saying, you pay for what you get. It is cheap because they oversold it.
downtime: 63% so far.
recommendation: stay away
Alpharacks bought HostMyBytes and started screwing with all existing accounts of HostMyBytes for fun. A bunch of losers. They have no respect for customer data or the fact that people expect a static IP address. If you don’t know what static IP is , you should go back to school
Static IP addresses are always assigned by us.
All data were migrated to our network.
If you could please explain the issue further to josh@alpharacks.com?
downtime:
73% so far.
opened a ticket, and had it closed without any info on how to resolve.
Able to contact josh@alpharacks.com so we can look into this please?
i am a customer since about 1year
i am a customer since about 1year, was with woothosting wich has been bough or something by alpharacks and im facing a lot of issues with your servers recently, just look into my tickets of the last weeks, more than 30 because of downtime or extreme slowness!
i know for that cheap price not much is to be expected but atleast an uptime of 1month should be doable.
i have a cloud pool that went fine for months but suddenly was overloaded so i wasted multiple days moving all.
additionaly i have 3 of this “china connected” vps severs, they are down multiple times a week, i have to restart them manually always or your support person move it to another node.
all in all a very bad experience, cannot recommend, i hope josh helps here to improve it now!
Careful with these guys – i have 7 servers with them but with my Windows VPS i’ve had nothing but trouble. Took 2 days to provision the service, then once provision i couldnt connect to it , two days later support resolve the issue , and now the server shuts off 3 times a day – randomly – support is rough – no phone support and when they tell you something is resolved often times it’s not.
It’s a good value but i wouldnt bother hosting windows VPSs with these guys.
I have with them (3 VPS + 1 cloud pool). From 3 days now everything is down, all VPS and even their site customer area. It’s not even possible to login and open tickets. Only their home page still works. All is down and many are asking if they are going to shutdown. The only thing that is working is their twitter account where desperate people ask when the service will start again to work
Aaaaand it’s gone. AlphaRacks goes down the tubes without any headsup or any chance for us to backup our data. Should have smelt the BS earlier when they said the downtime is because they had a problem contacting their DC Quadranet rep… for a whole month?
At the time of this writing they have disappeared without a trace for a week, and I hope they atleast give the alleged 100,000 of their other customers a chance to get access to their data on AR, Woot and NFP (later 2 were taken over by AR).
If I ever have ulcers in my colon, I know what to name them, Josh and Team from AlphaRacks. Was painful dealing with them, atleast it is over now. Hope their master-plan of deceit and swindle gets doxxed for the whole world to see, would definitely deter others of a similar mindset.