Special promotion from BurstNET‘s CEO/President for the LowEndBox visitors. Looks like they are in heavy discount mode to push their Miami offerings, but there is actually no recurring discount this time. Instead of 25% off recurring like last time, they are giving away first month free, when you use coupon code FLVPS1L (for Linux) or FLVPS1S (for Windows). Update: Burst.net have disabled the coupon code for their normal Miami OpenVZ product, and now you have to pay $1 setup fee if you want the first month off. See my comment here. Here is the sales page, although the links on that pages don’t actually lead to the actual ordering page. So, here is the direct sign up link with promo code pre-filled. Still the same ol’ $5.95/month but with 1st month free.
- 512MB memory
- 20GB storage
- 1000GB/month data transfer
- IPv4 + IPv6
- OpenVZ/vePortal
Servers in Miami FL. Test IPv4: 184.22.119.122, Test IPv6: 2607:F878:4:2F:A::1. From previous posts, you might wish to have your identifications ready. They do run pretty strict screening against fraud so prepare to face some false positives.
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Nice page ;-)
I dont understand what you want to do here
Works fine here. Maybe you need a better ISP.
???
The links work just fine…
BURSTNET
And this is why we always give a reference link. (For those following along with the discussion on LET)
> The promotion code you entered has been applied to your cart but no items qualify for the discount yet – please check the
> promotion terms
seems like something is wrong with your signup link
If the codes do not work, you are using the wrong signup links.
Follow the links from http://www.burst/net/sale.shtml
…they have been tested, and work fine
BURSTNET
http://www.burst.net/sale.shtml
I’m sorry, Burst, but I tried to sign up directly from your sales page, same result here:
http://imageshack.us/photo/my-images/232/burstorder.jpg/
You are using the wrong order link. :-)
The free month offer products have “free month” in their title…
BURSTNET
@BurstNET – Got any test files?
@Ape
Miami IP: 184.22.119.122
Testfile: http://184.22.119.122/bigtest.tgz
Careful with these guys, they have VERY poor support and customer service skills. Just google search for plenty of examples.
I will disagree. Support, sale where amazing with me. I love how down to earth they are!
Thanks for the note.
Yes, we find we can accomplish more by being blunt, to the point, and just doing rather than talking ;-)
.
.
My ticket was spun around your site for a while. Then I get told I have to wait till next billing month for my service to be re-instated.
I don’t know if I’d personally specify this as “support” cause it didn’t solve my issue.
So do you also accomplish more by deleting my support ticket without answering?
RE: Dave Macaulay: My ticket was spun around your site for a while. Then I get told I have to wait till next billing month for my service to be re-instated. I don’t know if I’d personally specify this as “support” cause it didn’t solve my issue.
You waited more than 10 days to pay and lost your VPS.
You were not told to wait until next month, just that you had to order again, as your VPS had already been deleted for non-payment.
.
.
+1 with what luma said – these guys were anything but helpful when I had issues with a Windows VPS in the same datacenter. Really poor service and downright rude responses from BURSTNET here on LEB.
MIKE HAT
.
.
We tell it like it is, and don’t put up with nonsense typical of many budget hosting clientele.
If you don’t like it, then we may not be the host for you.
There is plenty of clientele out there that appreciate our no-nonsense approach to doing business, and our frankness, that we have been successful with our operations for 20+ years now.
Obviously we are doing something right, regardless of the poor opinion of the minority.
In our industry we cannot satisfy every client, we can only try, and to believe otherwise would be naive.
BURSTNET
That is a matter of opinion only….by a minute fraction of our client base.
We have 10,000+ active happy clientele, utilizing tens of thousands of our services, hosting millions and millions of websites overall on our network.
You don’t grow that large without providing decent service, regardless of the opinion of the small percentage of clientele that were not happy with our service.
If you think you can operate a budget hosting company of our size, without such mistakes, you are mistaken…but more power to you, go right ahead and do it, and prove us wrong.
BURSTNET
+1 to what luma says. Terrible support, terrible service. will never recommend to anyone, and will never sign up with these people again.
Sorry to hear your experience with our firm was not what you desired.
Unfortunately we are unable to please every client we signup, due to the nature of the budget hosting service business.
Fortunately, however, we are able to please the vast majority of our client base, and hence our continued tremendous growth and business success.
BURSTNET
Amazes me how you can pass off customer service complaints with bragging and rudeness.
Yep, being in the top 500 (or whatever is called) and being an old business, doesn’t imply that is a good company.
Is there any obligation to carry on after the month?
No there is not. Just consider us if you need paid service, if you like the trial…or recommend us to a friend/associate if you don’t need paid service yourself ;-)
HORRIBLE support: http://img580.imageshack.us/img580/1040/ricmelon.jpg
Interesting how Burstnet defends his company on the other comments but ignores this one. Please note the times. This comment was posted at 12:14am while he responded at at 5:33am, both on August 8th.
>You don’t grow that large without providing decent service
Either that or marketing. Just look at GoDaddy.
nope, but what is interesting is that you ignore the fact that those dates are over the weekend, and the dept handling the ticket is only available Mon-Fri 9-5 EST. we know you have some grudge against us, but atleast come up with a valid complaint/issue before attacking us…
BURSTNET
Oops, thanks God,
juts about to pick one of your boxes.
All I did was point out how you missed the comment which you still didn’t follow up on.
Really looks like you’re just paranoid of anyone complaining about poor customer service and overlooking valid concerns.
Instead of attacking someone pointing out an issue, how about showing that you understand what customer service is and follow up on what was pointed out.
As to the “grudge”, I just dislike companies who don’t provide decent customer service. I’m the one who gets to clean up their mess when those clients come over to me and I send many hours doing so.
So how about proving me wrong and following up with the issue stated?
As to the hours this is the Internet. There is no such thing as a weekend, If you’re not staffed on the weekend, that’s a problem.
Let’s keep the perswonal insults out, ok?
<>
Sorry, but no.
Many providers have certain departments that are only available certain hours of the day and/or closed on weekends. Our technical support is available 24/7/365, and that is what matters.
We are not asking for your opinion on how to operate our business. We have operated as such for 20+ years, and it works for us, and obviously for our client base, considering our tremendous growth.
BURSTNET
Then don’t send in another offer to LEA. If you don’t want people pointing out that your company has problems and you lack in manners, don’t open up yourself to review.
Go post on WHT where they censor reviews and opinions.
just got a server from these guys and vnc is not working ;/ sent in a few emails
anyone had problems connecting
pretty cheap vps,
how about burst memory?
Burst memory is offered on our premium VPS packages, but not our budget packages.
Instead, we just gave higher guaranteed allocations, rather than giving burstable RAM.
BURSTNET
.
.
Is your florida data center as sucky as the pennsylvania one which when you have many people using the network it total chaos?
There is nothing wrong with there PA one, I used it for over a year with the *odd* issue here and there.
Our network is just fine.
At most you probably had a slowdown on a specific node…
BURSTNET
Still getting trying to place an order:
http://i52.tinypic.com/2qdx5si.jpg
You are using the wrong order link. :-)
The free month offer products have “free month” in their title…
BURSTNET
Okay. I see things have somehow changed.
When I first posted this, the coupon code is applicable to Miami OpenVZ/vePortal VPS which leaves exactly $0 first payment. Now you have disabled the coupon code (which rendered my direct link unusable), and makes it only applicable to a special “Free Month” package with $1 setup fee.
Such a shame. I’m adjusting the post now.
My lack of reading comprehension or as an excuse — vacation-based dialup leading to infinite unfinished and restored chrome tabs — lead me to believe I’d score the 25% off recurring.
Alas, I’m not going to get my panties in a knot over 10 bucks, but I would like to make sure that my ridiculous path to sign-up resulted in some kind of affiliate compensation especially if the link is busticated.
Thanks again for the wonderful site. As someone that’s used Linux almost exclusively for over ten years now, I’m remarkably clueless when it comes to VPS in general, let alone the providers, and it’s been helpful.
Yes, these are supposed to have a $1 setup fee, strictly due to needing to run fraud checking measures on the orders coming in, to avoid fraud and abuse as best possible…
BURSTNET
What kind of connection speeds can I expect from these servers? How fast can they go?
Pllease the service page details, as details are displayed there….
BURSTNET
Sorry but not seeing anything about connection speed. Only the specs that are shown in the post above are shown on your site.
Share 100Mbit port as far as I know…
Burstnet, can you also please sign your posts so we know who we’re talking to. Most of the rest of us are doing so. Thanks.
Sorry, but we don’t do that.
BURSTNET
I just signed up. How long will it take to setup my container?
Got it. Thanks.
Was up for 5 minutes and already down.
Working now.
hi I’m looking for discount life time for PREMIUM VPS PACKAGE. when can i get this opportunity? :D
Hi…
We have different specials monthly…so keep checking back!
BURSTNET
Hi BurstNet,
thanks you, I will keep check in there
For anyone who is interested in a review on their Miami offer, take a look at one I just wrote:
http://www.96mb.com/96mb-low-end-vps-review-part-xx-burst-net-miami-openvz-vps/
Wow…that is one long review!
BURSTNET
I was impressed with the vePortal and that is why I went into a bit of detail with it. Is vePortal proprietary to Burst or is it Open-sourced? I am really surprised not many companies are using it.
It’s a commercial product similar to SolusVM. BurstNET would be their biggest user.
Do you normally charge 2 weeks after signup?
10576421 08/22/2011 09/13/2011 $5.95 USD Paid View Invoice
10568737 08/13/2011 08/13/2011 $1.00 USD Paid View Invoice
Please read the service agreement, as it clearly spells out our advance billing policy.
No worries though, if you cancel service period to new service period starting, a refund would be issued for that upcoming service period if already paid.
BURSTNET
I don’t mind at all, I just found it a little odd.
aaaand another expired code, too bad, the wait continues
Hi,
This company is in business. I strongly recommend reading their scary Terms before buying something from there.
I currently have a “Terminated” account with them, as they say, and they are still charging me for this Terminated service, because I didn’t filled the “cancellation function”. They are not able to provide any direct link to that “cancellation function”.
24 hours wait for a ticket is normal at burst.net (I got 36 hours wait for a reply to a ticket saying I forgot my password and that the “forgot password” form return Internal Server Error)
I can send you a screenshot of my “Client Area” with my “Terminated service” in “red” being due for paiement (Next due date of a Terminated service). I agree, I made a mistake, a paid 13 days late my invoice, which I though it would give me 17 days of service for that month, but in fact the terms are something like that: “We will charge you the entire month upfront, and if you don’t pay after 5 days, the service is cancelled. If you want your service back, you pay 1 month for the 5 days you got + one another month to get the service + 9,95 penalty (vps)”. In short, if you are late you pay 2 month + 10$ to get your VPS back for one month. As I said, after service cancellation because you didnt pay, they continue to charge you for that terminated VPS lifelong.
Trying to find that cancellation form!!!
I faxed to cancel, ‘hope it will work!!
Looks like their support department has dropped the ball yet again:
http://www.lowendbox.com/blog/burstnet-6-36-512mb-windowsxen-hvm-vps-in-miami/#comment-52103
I’m sure their CEO will once again blame me and this client for this issue.