Burst.Net has just sent me their current offer. 20% off Xen HVM-based Windows VPS was previously only available in Miami, but now with coupon code US20WIN, you can get the same discount in also Los Angeles CA and Scranton PA. “VPS PACKAGE #1” is now $6.36/month after the discount.
- 512MB memory
- 20GB storage
- 1000GB/month data transfer
- 2x IPv4 + IPv6
- Xen HVM/SolusVM
There are heaps of OS to choose from — as long as it is Windows :) Budget Windows VPS will also be available in UK by the end of month, although it wasn’t clear whether the discount code can be applied to UK Windows VPS.
Their OpenVZ-based Linux VPS is also on sale at 20% off recurring discount when you apply coupon code MEMBANK20. Promotion expires 15 July. “VPS PACKAGE #1” in this case would be $4.76/month.
- 512MB memory
- 20GB storage
- 1000GB/month data transfer
- 2x IPv4 + IPv6
- OpenVZ/vePortal
Again, the discount is available to all budget OpenVZ VPS in Scranton, Miami and Los Angeles. I think there is enough say about BurstNET here on LowEndBox. Lots of budget providers use their facility or lease servers from them. Probably one of the biggest listed on this blog. They don’t have many votes on the current poll at the moment.
Related Posts:
- 5 Reasons Why You Want a Low End Box - May 26, 2021
- Dead Pool January 2012 - February 2, 2012
- exit(0); - January 19, 2012
And using the reseller code can get more benefits, the minimum benefits to only 60%,
What are reseller codes?
I am using Windows and Linux on their Miami location, been using both service since May 2011.
IO, what more can I ask :) … least IO I see is 77MB/sec+
Awesome network, the least I get is 7MB/sec+
Looks like IP changed…just use the hostname for now:
ping6 ipv6.laca01.burst.net
PING ipv6.laca01.burst.net(2607:f878:3:150::2) 56 data bytes
64 bytes from 2607:f878:3:150::2: icmp_seq=0 ttl=59 time=93.0 ms
64 bytes from 2607:f878:3:150::2: icmp_seq=1 ttl=59 time=90.6 ms
64 bytes from 2607:f878:3:150::2: icmp_seq=2 ttl=59 time=90.1 ms
64 bytes from 2607:f878:3:150::2: icmp_seq=3 ttl=59 time=89.6 ms
64 bytes from 2607:f878:3:150::2: icmp_seq=4 ttl=59 time=90.2 ms
BURSTNET
So that is the company saying customers should get cr@p services because they are paying 5 bucks a month?
Burst may be the biggest in this industry, but they treat customers paying low prices “cheaply”, I would rather put the money on smaller companies offering way better services.
No doubt about it, I also find that BurstNet_CSM and BurstNet are playing the good cop bad copy respectively :P
Honestly, I was shocked to see those messages and the way they behaved because in all the support tickets I created, I never got anything like that.
@Asim Zeeshan: Honestly, I just think they are bringing a good paycheck home at the end of every month, they should remember at least a portion of that paycheck is coming from guys who paid them 4 or 5 bucks a month and be thankful to that.
Do you really think we don’t care/appreciate about our client base?!$? After 20+ years in the business, I assure you not only do we care about our clientele, we care too much. The reactions you see sometimes from us in public forums is due to us caring about the company (inclusive of our client base, our employees, and the company as a whole) tremendously, and taking any negative postings about the company’s performance personally. We do not go about our business as if we are selling the company in the near future, and just put on a smile and eat anything anyone just says about us. That is not the case, and we have been doing this for 20+ years now, and this is our livlihood, and how we support our families. We are going to defend our company, and our livlihood therefore, if something nonsensical, false, exaggerated, or plain ridiculous is posted about us.
Be happy that we care, and not just grabbing your money! ;-)
BURSTNET
@BurstNet I am your customer and I do create support tickets and get fast support. But its really shocking to see when you post stuff like http://www.lowendbox.com/blog/burstnet-6-36-512mb-windowsxen-hvm-vps-in-miami/#comment-34898
We can argue over this for ages but posting “10Mbps is more than getting your money’s work for a $5-$8 VPS” is not friendly. Yes people should learn to use support tickets and expected decent service from a LEB provider.
While my testimony confirms that the support at support.burst.net is friendly and timely BUT after reading your comments many would think otherwise. Please do think about this.
@BurstNET: When you are providing a service, there are two parties here, you and your customer, your feelings are hurt when the customers make a negative comment about your services, which is understandable. However, when you make a comment like what Asim has quoted, it is bad PR and makes the customer feels bad, and even worse, make everyone think if they are a customer of Burst, that is how they will be treated.
Make yourself looks good, that is a golden rule in any service industry.
Do NOT put words in our month. We NEVER said that. We simply stated that expectations should be tempered on a $5/month service, and you should not expect to be able to run it like a $100/month Dedicated Server. If you purchase a $5/month service from us with reasonable expectations of what $5/month in service is like, you will far more than get your money;s worth from us.
BURSTNET
@BurstNET: Read what you said yourself as if someone else wrote it and think what kind of picture you’ll get. Nobody is expecting a ridiculously good performance on a LEB, but when you guys have a problem, stand out, admit the error and fix it quickly is better than telling your customers that they are having unrealistic expectations.
Not trying to teach you how to run your business, but at the end of the day, my understanding of “customer service” is “serving customers”, not telling them this is what you get because you only paid 5 bucks a month.
We tell things like it is, and if a client is getting more than they are paying for, and expecting unreasonable levels of service in comparison to what they are paying, and the technology behind the service they are purchasing, we have to tell them that. It may not be what they want to hear, but we don’t beat around the bush, and waste our time, not our client’s time, and are just straight-forward about it.
BURSTNET
@BurstNET:
It could be the truth, but for me (a customer) it just sounds horrible when it comes from the mouth of BurstNet representative.
Many VPS providers I have experienced, they won’t talk to their customer like this (under no circumstance). I think at least better attitude and wording are necessary (especially in public).
I had said the exact same thing a few months back, that budget host or not, the TOS should have some clear numbers on “reasonable expectations”: http://www.webhostingtalk.com/showthread.php?p=7236964#post7236964
Of course, I got the exact same answer – not to put words in BurstNet’s mouth! :)
Just ordered one :)
Is this only windows?
Can’t we install linux on this xen-hvm VPS?
@fefaya: Pretty sure you can, but the performance on Xen HVM may not even be as good as OpenVZ, so you are paying more to do less…
Only Windows templates are available on these nodes. Separate Xen nodes for Linux template usage are currently under preparation, and will be released in the near future. ;-) One of many new services we will be releasing over the next 2-3 months!
BURSTNET
Hmm…
On my other xen hvm, i installed the OS by myself from .iso.
So, your xen hvm is like another xen PV that the OS installation is from template?
Our Windows HVM VPS’s are based on templates where all the installation and starting configuration is completed for you. This reduces the amount of time it takes to provision a VPS and simplifies initial configuration for the end user.
They are restricting their XEN HVM for only Windows at the moment (unsure why, probably a business decision). They previously stated that there would be Linux XEN HVMs coming soon too (I am waiting for Linux XEN HVM)
Eh, if it were me I would restrict them too – if you’re paying for a SPLA “run unlimited VMs per server” license you wouldn’t want to stick Linux on the same box where you could be making money back on your already paid for Windows license
sometimes putting Windows and Linux in the same Node will make you more headache. in my KVM node they’ll close next VM’s network. VNC broken, etc. don’t know why but that’s the fact. :p
I dont like burst.net, they treat me as a cheater/fraudster, ask me sending many document to prove i am the owner of my paypal, my credit card
I have bought many vps around without any verification
Mate, I have been renting Servers in different data centers including US, Canada and Europe and trust me they all ask for documentation. So, for me, its normal if a company asks for documentation to see if I am legit.
By the way, I was also asked for documentation and I produced. Been a customer since May 2011
Wouldn’t using a verified PayPal prevent this?
Most orders do NOT require such information for us to approve them and deliver service. You are only required to send such in if you do not pass our automated fraud detection processes, or we manually feel there is something suspicious with your account. It is a one time deal, and then you are cleared for all future orders without having to send such information in again. We have to protect ourselves against fraud, if we want to remain in business for the long run.
If you don’t like the process, then go with a company that is a fly-by-night, does not require anything for the approval process, setups up orders no matter what….then we’ll see you back here in a few months stating they rare out of business, ran away with your money, nodes overloaded, server seized by the FBI, etc…
BURSTNET
Don’t you think that you overreacting a bit? And what’s this nonsense about “fly-by-night, does not require anything..”? World isn’t black and white you know? Don’t get me wrong, I don’t have anything against your verification system and my reponse is merely regarding your nonsense connotation that only fly by night companies don’t require verification.
Network speed isn’t all that good tbh – http://ixape.com/files/june2011/Screenshot.png
Although no longer a BurstNET VPS customer, can’t really complain. Support was pretty decent and the network, while not the best in the world, is good for the price.
Just waiting the UK nodes ;)
Coming online next week!
BURSTNET
UK Budget Windows VPS are now available…
BURSTNET
I don’t see it in http://www.burstnet.eu, any direct link with this offer?
Nevermind, i found it (https://service.burstnet.eu/cart.php?gid=5) but promotional code didn’t work
I wonder if their VPS service is any better in Scranton and LA than it was in Miami, where my downstream routinely dropped as low as 4mbps.
@BURSTNET: Can we expect any better in these locations or would you recommend that we avoid this offer if we require download speed in excess of 4mbps?
MIKE HAT
.
.
Hi Mike,
In general with all shared services, we cannot guarantee any specific minimum speed. This entirely depends on the activity of the rest of the node’s clients. If your seeing this level of bandwidth usage over a longer period of time however, please open a ticket with our technical support department at support@burst.net so they can check for any anomalous activity on your node.
Thanks!
I was getting speed test results like that constantly over the course of a week. Submitted a ticket and tried hard to get you guys to help, but made no meaningful progress whatsoever. My ticket was bumped to the next level and eventually (I think about a full day later) updated by someone from the Windows team:
“Sorry for the delay. The upload/download speed which you are getting is normal for a vps. As this is a shared node, there is nothing more we could do. If you need better speed and performance, i would suggest you move to a dedicated.”
So there you have it. If you guys expect downstream in excess of 4mbps, you’re better off shelling out the extra $80/month on a dedicated server… or avoiding BurstNET in the first place.
MIKE HAT
.
.
Waiting the UK nodes :).
UK/EU Windows VPS service will be available at some point next week!
BURSTNET
So what about European DC? Any promocodes?
Promo Code “MEMBANK20” works on the UK/EU Linux VPS.
We do not have Windows VPS services available until next week in the UK/EU.
BURSTNET
Expired?
As fugoki wrote: MEMBANK20 has expired.
Expiration date on the MEMBANK20 code in the UK/EU has been extended…please try again…
BURSTNET
I used burst.net in the past and the VPS was great. Only complaint was their IPv6 was really slow.
True, their Miami VPS was a bit slow for me…hopefully LA will be much faster. Regardless, I think Burst NET is a good and stable company you can put your money on.
Burst, any plans for an Asian-Pacific box?
Los Angeles will be MUCH faster for Asian users than Miami…no comparison really.
We are looking into an Asian POP, but not sure if it will fit our budget product line.
Prices may have to be increased and/or resources lowered…
Adding Seattle to the West Coast locations may be a better solution for us…
Right now we are looking at Chicago, Seattle, Texas, Toronto, Amsterdam, and Asia (Hong Kong or Singapore) for our next potential locations…
BURSTNET
Would love to see a central US location (Chicago/Dallas). The minute you get one, I’ll order!
I would be interested in Seattle offerings. I am currently with another provider via this board who did something that felt like a bait and switch. I would like a more stable budget VPS provider.
Japan, Taiwan, Singapore, and South Korea all have very good connectivity here in Asia. There aren’t many providers in South Korea and they have perhaps the best and least expensive bandwidth in the region. I’d be very interested in any options available there since I’m based in Beijing.
Would love to see Japan or Singapore nodes! I’ve been referring BurstNet to my clients and they’re happy with it. They’d be happier to have Asian POP server choice.
If you plan to host blogs or sites opposed to the US gov and their foreign policy with BurstNET, be careful. One year ago, in July 2010, they shut down perfectly legal site Blogetery hosting 73,000 blogs, just because FBI asked them privately for more info on one blog which had suspicious information. No court order or anything legal, they just pulled the plug without any warning, and treated site owner as a terrorist.
More info on this, with really great comments:
http://torrentfreak.com/u-s-authorities-shut-down-wordpress-host-with-73000-blogs-100716/
http://yro.slashdot.org/story/10/07/16/171201/US-Govt-Orders-73000-Private-Websites-Offline
WHT threads:
http://www.webhostingtalk.com/showthread.php?t=965094
http://www.webhostingtalk.com/showthread.php?t=964013
There is ALOT more to that story that us just pulling the plug.
1. Blogetery did NOT host 73,000 blogs…they had less than 100 active blogs we suspect.
We received less than 10 actual complaints from there active user’s about the matter, far less than 73,000 users would have generated.
2. This was an ongoing issue with them, with multiple AUP/TOS violations. This last one after which we pulled the plug was just the final straw. The client failed to respond timely multiple times to complaints, and even admitted he neglected resolving his AUP/TOS duties. This service was coming down regardless of FBI request…they just expedited it by bringing it to our attention.
3. This was a serious issue, with terrorist material having been hosted, including bomb making details, and every second mattered…potentially saving lives by taking the service down quickly.
Moral of the story is, if you want to host terrorist websites, we are not he host for that, AND, if you runa hosting service where things can get uploaded like that without your knowledge/involved…then you need to stat on top of your AUP/TOS complaints, and not ignore them for days at a time.
BURSTNET
Burstnet’s new slogan
“BURSTNET – WE SAVE LIVES”
The person who owned Bloggetry just made it sound big and bad just to get a big response, but it made him look stupid when the story reached sites such as BBC News,
Correct. The guy tried to get it on the news to force us to bring it back online. When the real story got out, it was found he lied about hosting 73,000 blogs, never made backups for his clients, had ongoing AUP/TOS issues, failed to respond to AUP/TOS issues in timely fashion, and left his business running rampant while he went on extended/vacations. All of this was a recipe for disaster for him, and was only a matter of time until his service got disconnected.
BURSTNET
There was a lot going on about Blogetery that did not come out when they got first shut down. The owner wasn’t clear about some of the points being made and Burstnet couldn’t tell about what was happening due to privacy issues. (And I’ve very surprised that they did so above. Makes me wonder about their privacy policy now.)
Site blogetery.com is up and running, providing same services as before, hosted not with terrorists as some may think, but in the USA (Dallas, TX), so obviously BurstNET was wrong in their interpretation. There was no terrorist threat at all, they got scared because of one FBI call/email, also government never requested any site to be taken down. There was no bomb threat. Besides, bomb making manuals you can find in books available on Amazon, or find on many US websites. Usually people can distinguish between manuals/books/fiction and real threats. Because of fear and false assumptions that site which was nothing more than a perfectly legal blog hosting service was pulled offline, no other reason.
Not to be off-topic, i am posting about this because if they can do that to a regular customer with dedicated servers, you can expect even worse treatment in case they suspect you of something on a much cheaper and usually oversold VPS.
A few words from the owner: http://blogetery.com/back-online/
You obviously don’t have all the facts.
They guy caused his own issues, and tried to force us to put him back online by turning into a st amendment issue and lying about having a huge amount of blogs online. It all backfired when it was found he was lying, and neglecting his responsibilities. He lied about hosting 73,000 blogs, never made backups for his clients, had ongoing AUP/TOS issues, failed to respond to AUP/TOS issues in timely fashion, and left his business running rampant while he went on extended/vacations. All of this was a recipe for disaster for him, and was only a matter of time until his service got disconnected.
Hopefully he cleaned up his act, and is acting more responsibly, otherwise his hosting time is not long at his current US based provider I am sure…
BURSTNET
Lol :P That is an old enough story, just at the time of it I was getting another VPS from Burst.net, so I still remember that I followed that story very well in WHT. But even though, at the time of it I went with getting the other VPS, also extending my other VPS with Burst! So bringing it now really doesn’t make any sense at all.
And that guy was a liar too, he didn’t prove things like the “73,000 blogs” propaganda, which is alone enough to put so many question marks on anything he claims. He NEVER proved the 73,000 blogs on 1 server claim..
Yea, he was full of it, lying about everything, trying to make us look bad so we would reactivate his service. It all aired out in the end eventually, and people realized they jumped on us for absolutely no reason, and made fools of themselves… ;-(
It was just an every day AUP/TOS violation that for some reason people wanted to believe the worst and jump to conclusion about…
BURSTNET
What rule did he brake? And what did he lie about?
I’m pretty sure hosting bomb making tutorials is agains’t some sort of rule.
He didn’t upload it directly though. Anyone with half a brain could see that it was a server hosting blogs for anyone on the net and just take down the blog.
Anyone with half a brain reads their emails.
Actually you later admitted your mistake and allowed him to make backups. So who is lying now? If you were right he would be arrested by now, instead he is running Blogetery at other more sane host, also in the US.
By using this faulty logic “being on vacation is no excuse”, then someone could set up pro-terrorist site on a random VPS you host and call FBI afterwards. Would you still have same arguments then? Also, if FBI had been thinking in the same way as you did, they would harass you as well, for being Blogetery host provider. You still don’t see how wrong you are? Not only you never care or stand for your customers, but also it is people like you who are too scared to say anything when they strip your liberties away. You deserve it.
Not on holiday they don’t.
Not their first offense, and he has no business running a business if he let it run rampant while on holiday. Going on holiday is not an excuse for not maintaining your business, client base, or responsibilities.
BURSTNET
Speaking of begging for good reviews:
http://blogetery.com/please-suport-blogetery/
http://www.mywot.com/en/scorecard/blogetery.com
BurstNET is a great value… I have 5 VPS from them and could not be happier with the service I receive for the amount I pay. Their LA facility had some network issues last month, but they seem to have fixed them. The other DCs have been rather solid.
The handful of tickets I have submitted were answered/resolved in just minutes and the speed of each server has been great. They do have some interesting beancounter limits, but it has not been an issue yet.
Thanks for the great service, BurstNET :)
-Daniel
Thank you for the nice words….always happy when a client is satisfied! ;-)
BURSTNET
Have put up two test files on my Windows VPS – Would be interesting for people to post speeds here. These download files are hosted in the Scranton data center ‘Slave Node 06 – A’.
http://184.22.197.73/web/10mb.test
http://184.22.197.73/web/100mb.test
:)
San Jose, CA
Birmingham, AL
Chicago, IL
Frankfurt, DE
100Kb/sec to 200Kb/sec from multiple locations.
something needs some tuning ;0
No, it is just a new node getting lots of VPS set up on it right now, and lots of clients uploading all their initial data, which slows everything down.
Things will speed up once we shift setups on to the next node…
BURSTNET
88kb/sec -> Turkey
78kb/sec -> Germany
90kb/sec -> UK
1.5mb/sec -> Burstnet same network.
DimeNOC in Orlando:
Limestone in Dallas:
…and 151KB/s on my DSL connection in Houston.
These speeds are great if you’ve created a time machine and have traveled back in time to 2002. Here are some useful tidbits if you should find yourself stuck in 2002: rumor has it that WorldCom and US Airways may file for bankruptcy this year. Switzerland may also join the EU this year if negotiations go well.
Hope that helps!
Whoops, I forgot to sign my name.
MIKE HAT
.
.
Post your IP or ticket# so we can take a look.
Those speeds are not normal, and should be much faster.
It is possible that it is just a new node getting lots of VPS set up on it right now, and lots of clients uploading all their initial data, which slows everything down.
BURSTNET
Real slow speeds by the looks of it.
33555 PM 50.23.69.4460255 Fully downloaded – 10.00 MB @ 101 KBs – web10mb.test
33909 PM 216.180.128.7760543 Fully downloaded – 10.00 MB @ 175 KBs – web10mb.test
34106 PM 96.8.119.1056563 Fully downloaded – 10.00 MB @ 235 KBs – web10mb.test
34531 PM 78.47.80.18358958 Fully downloaded – 9.72 MB @ 82 KBs – web10mb.test
35353 PM 50.23.69.4447869 Fully downloaded – 98.91 MB @ 102 KBs – web100mb.test
85613 PM 78.148.156.8844534 Fully downloaded – 10.00 MB @ 66 KBs – web10mb.test
85736 PM 68.67.69.22746900 Fully downloaded – 10.00 MB @ 136 KBs – web10mb.test
20358 AM 216.245.206.10457929 Fully downloaded – 10.00 MB @ 169 KBs – web10mb.test
32820 AM 217.114.62.8746725 Fully downloaded – 100.00 MB @ 95 KBs – web100mb.test
83139 AM 75.140.86.1804586 Fully downloaded – 100.00 MB @ 85 KBs – web100mb.test
Hi,
Can you please try downloading from this link:
https://184.22.218.82:6767/bigtest.tgz
This is a test file stored on this specific VPS node. I’m unable to replicate these speeds
from the node itself and have eliminated any network-related issues at this time.
If your still seeing low speeds, please open a ticket with our technical support department at
support@burst.net and provide any information you can regarding this issue including
traceroutes.
Thank you!
DimeNOC Orlando:
Limestone Dallas:
VegasNAP Las Vegas:
2/3 locations have improved.
I’m a burstnet customer with a VPS in Miami. I love it and I love them. I will definitely be buying more as my business expands.
I have exactly 78 vps with burst.net and their uptime and customer service is awesome for the price.
I can say sometimes their support is slow but they indeed treat their clients good all the time.
Support was good – Submitted a request for rDNS to be updated at 1:06 BST and got a reply saying it had been updated 1:16 BST. :) (UK Time)
That’s true Burst support is good. They responded in timely manner.
There is a problem with Fraud Telephone!
I receive a code and when i entered it’s give me wrong !
my order has been canceled, please check the invoice 10529613, the order confirmation 10000001579.
Hi,
Please contact sales@burst.net, and they will gladly assist you with this issue.
BURSTNET
Interesting. Is Windows licence included into the price or is it extra?
Included (Win Server 2003 & Win Server 2008 all versions)
I thought I’d try the Windows package at that low price, it’s been awhile since I’ve worked with Windows servers,though I prefer *nix. Might be educational ;-) It was all setup within a few minutes. May be more than I want to deal with,ATM. I need some reviewing there! However I was impressed with the speed, having had similar results as Asim has already commented on, so I decided to grab a linux package as well.(Both are in Miami DC) It was also setup quickly, however, they added a control panel, so it took a little time for the script to complete. Two days, so far so good. I found LEB about a week ago and it’s been very helpful; I’m new to the VPS thing, having only setup servers at home with freebsd. Happy with BN service so far.
Cheers, Lewis
Well, I gambled my semi-successful gaming community on this and I must say…so far I am impressed!! Setup was fast (within 10min of payment), performance is great and I have proven that an OpenVZ LEB w/ only 1.5ghz/1gb RAM can indeed run a Half-Life 2: Deathmatch server quite well- good pings, smooth gameplay!
Now, I am saving about $1100/yr by going VPS vs. fully dedicated. Was paying $100/mo now only $100/yr!! We’ll see how up time is, but I have high hopes, based on all of my research on this company…They seem pretty legit so far!
how are you getting it 100/yr with a 1.5ghz and 1gb of ram?
oh never mind, I see now, I was looking at vps package 3 but I just looked at 2.. my bad.
Does the windows promo code expire July 15 as well?
That is correct…this offer expires on 7/15/2011…
BURSTNET
hi,
I am interested to buy the win vps.
Can I use scrapebox on it?
BurstNET reminds me of SpaceRich, if you know them. :)
After testing US and UK BurstNET VPS with my friend all i can say this provider belongs in lower 30% of VPS hosts. Very unreliable performance, slow HDD I/O (sometimes it takes 10 seconds to respond to commands) and various network lag/errors, even on a Premium VPS. It is obvious they oversell like crazy and when you complain they say VPS is too cheap to expect good performance. Wake up, you can get good performance for the same price elsewhere. There is one thing they are very good at, that is making excuses for themselves on forums and blaming others for all the problems.
Apparently you got up on the wrong side of the bed.
I’ll leave it at that, as at is obvious that you have a grudge or some other ulterior motive for your continuous negative posts towards our services.
I’ll just chalk it up to you being a client that can never be pleased, no matter what level of service we provide you.
Good luck to your new host…
BURSTNET
Judging purely from this page, I’m convinced BURSTNET is a good host with good customer service overall. Except they have a very terrible representation on this page.
Whoever you are, you’re causing so much harm to your company and driving potential customers away — with the kind of comments you make. For a company representative to tell someone in a public space that “you got up on the wrong side of the bed” is just beyond me.
I just thought I might let you know why I didn’t buy your VPS.
I am using windows 2003 VPS on Scranton PA location, 512mb ram
the most problem i face in bad disk i/o and unstable network speed…
download speed test right now: http://screensnapr.com/e/EYUxos.png
cpu usage high, even no application is running in my vps: http://screensnapr.com/e/lRdz88.png
Burstnet you should at least monitor your servers correctly….why do you have to wait for our complain and support tickets…
Hi,
Can you please open a ticket with our technical support department at support@burst.net?
Obviously this is not a situation that we would consider normal however without further
details we cannot narrow down where this issue may be coming from.
Thank you!
i have just sent email to support@burst.net
subject: Bad disk i/o and unstable network speed
hope you fix that soon.
Every comment that comes to mind comes out insulting so I’ll just point out that the network speed has already been discussed and a review of the comments on this page may be in order.
can you post also a screen from http://speedtest.net
I brought one… please activate it
Activations/setup are instant as long as order paid in full, pass initial fraud checking, and no outstanding overdue invoices on your account(s).
BURSTNET
BurstNET please reply my support ticket, I got an error when I paid using LibertyReserve.
my ticket # is 2754846
There is a LibertyReserve module issue currently at hand with certain newer versions of a popular billing software package we utilize. We are currently researching the issue. In the meantime, you’ll have to wait for the payment to be posted manually by our billing dept, which should occur at some point today.
BURSTNET
yes I frequently met LibertyReserve module issue on some VPS hosting which accept LibertyReserve as their payment method, but I like making payment using LibertyReserve coz it’s simple yet secure. hmm ok I’ll wait patiently then, thanks for the quick response :-)
My VPS has been setted up. Thanks BurstNET!
will they need any documents if i order using paypal??
http://stats.pingdom.com/rn2awp5kd2y2/372057
Some stats for a VPS with these guys :)
Still waiting EU nodes :).
?
They have been available since yesterday…
BURSTNET
Sorry, still waiting EU Windows nodes.
Okey, i found it :):
https://service.burstnet.eu/cart.php?gid=5
well…i just bought the server….after being disappointed with HR….let see what it can do…=)
my miami vps sometime is down LOL
and the max download speed is 450KB/s (5Mbits) LOL
please fix it
We have not had any outages in your service location.
I recommend you contact technical support for assistance if you are having an issue.
We do not provide support thru LEB.
BURSTNET
I disagree. My NAGIOS machines in Germany, USA and UK AND Pingdom all reported outages and I have been getting back to support about it and they have been denying any downtime or reboots (may be they are right, may be its not a downtime but some other intermediate issue within their cages like router etc) but no further comments on it.
The last comment I received (and I cancelled my VPS afterwards because of these outages) was from Chris on ticket #100-2755742
Its a out of box installation of Windows 2008 Server Standard Ed. I have installed Firefox and a few small apps but they cannot reboot the machine. I never rebooted it. The support says that the logs show a reboot but what was the cause? no body tells me. I rest my case
It’s well known fact that burstnet don’t have any outage ever! You should remember that! And in case that PLENTY people complains regarding outage, read it again. Burstnet don’t have outage!!! And if those plenty people are stubborn at WHT or LEB and don’t want to quit or even show their proofs… finally… small segment of burstned maybe had some little outage. Only small segment! Oh, and don’t expect some “we are sorry for that” apology! Burstnet team including their CEO never heard for word “sorry”, never admit mistake and finally it’s all just your fault! Customers which complain are rude annoyance because burstnet have plenty “happy” customers so it must be you who did something wrong!
Anyone noticed this pattern over all those years too? :)
Spot on imo ;)
@Spirit I agree with you 200%
[quote from Spirit] It’s well known fact that burstnet don’t have any outage ever!… [/quote]
Oh btw, don’t expect much and tone your expectations since you are a low end customer and pay little to a large company.
And don’t put words into burstnet’s mouth.
(I responded on the wrong post earlier)
Dear @Glass,
If you are used to swallowing it up when you are being treated like shit, just keep it to yourself and don’t spoil the market with your low expectations for the rest of us. Low price means small amount of resources provided, not low quality of them.
Regards.
PS. My comment is not about BurstNET, just this kind of “it’s cheap, don’t be surprised it doesn’t work” attitude really gets to me. I am sure BurstNET does not agree that an inexpensive service should mean bad service either.
@rm
http://dictionary.reference.com/browse/sarcasm
http://www.lowendbox.com/blog/burstnet-6-36-512mb-windows-vps-4-36-512mb-openvz-vps/#comment-36310
+1 to sarcasm :) I hope it conveys the message :D
@Glass, you’re most likely new around otherwise you would know that burstnet never admit mistake in all those years and their network is perfect above every complain. When someone complain it must be something wrong with him. When few people complain it must be still something wrong with them. But when many people complain, then.. only then.. “small segment of burstnet had downtime”. Just like that without any regret, no apology for all previous “we didn’t have downtime” while they did, etc…
I saw this so many time in last few years merely as observer that I got impression like burstnet is above every critic. They are perfect, they don’t take any, even most innocent constructive critic well and claim their own story disregaring many reports, screenshots, outage service reports, etc, etc.. till the end.
Is it really that hard to say atleast once in year “yes, we had some issues and we are sorry for that”? Why they try to make fools over all those year from so many people? They are most likely good host with as they say most likely plenty “happy customers” but sometimes things go wrong… even on their side and is it really that hard to admit this instead staying permanently “it’s not on our side” wherever they are right or not.
@Spirit
I agree fully and have made the same comments as you in earlier topics I have referenced above. In fact, while I liked everything else from Burst, I have stayed away from picking up VPSs from them at least on two occasions just because of their attitude as I made out from their responses on LEB and WHT.
Looks like I am not good at sarcasm! :P
If BurstNET see no problem then there must be no problem
aah, sory for misunderstood then :)
I’ve also had a few small outages on my VPS in Scranton, PA. Totalling 1 hour and 50 minutes downtime so far from outages over the past 3 days.
http://stats.pingdom.com/rn2awp5kd2y2/372057
Keep in mind that if a node needs rebooted, FSCK can take quite some time to complete, and for the system to fully come back online. Rebooting a VPS node is not a 30 second process like a Windows home system. With the amount of files and activity on the drives, a VPS can potentially take hours to rebooting, depending on disk sizes.
BURSTNET
Well it’s network outages that I’ve experienced – My actual VPS systems reports being up for 9 days and 18 hours so far < Which is good :)
Just the network outages :(
Use a filesystem like JFS with semi-instant fsck
https://www.linux.com/archive/feed/119025
> The main design goal of JFS was to provide fast crash recovery for large filesystems, avoiding the long filesystem check (fsck) times of older Unix filesystems
It is beyond me how some hosts still consider multi-hour fsck be a good excuse for downtime (not specifically pointing at BurstNET here).
JFS doesn’t support 2nd level quotas so you end up breaking quota support for all of your users :(
At this point, ext3/ext4 are the only ones that support it.
Francisco
[quote from Spirit] It’s well known fact that burstnet don’t have any outage ever!… [/quote]
Oh btw, don’t expect much and tone your expectations since you are a low end customer and pay little to a large company.
And don’t put words into burstnet’s mouth.
vps always down… support reply me with this:
“We’ve received a few reports of of problems getting to our Los Angeles DataCenter. Our network appears fine internally at this stage, so our engineers are looking into the various routes coming into our location.”
….. but a little thing…. my vps is located in MIAMI ehehehhehehe mmmmmm….
If your experiencing issues connecting to your VPS, please open a ticket with our technical support department at support@burst.net.
Thank you.
Just as a side note to your specific issue, this specific issue also could have affected communications involving other sites. This was resolved a while ago however and you should not be experiencing issues from this exact problem at this time. If you’re still having this issue, please reply to your support ticket and a member of our technical support department will investigate this further.
Thank you!
I got this reply.
Although my service has been down 3 times over 3 days. Seems odd for a ‘reboot’.
Although I did receive this response first.
But that was followed by this response..
Which was then followed by the first response I posted.
All weird – But a peering issue seems more likely for this.
Hello,
I’d like to know if there is any way to test speed and ping to your servers? I am interested in both US and UK.
Thanks
Scranton
IPV4 PING – 66.96.192.225
IPV6 PING – 2607:F878:1:634::3
IPV4 DL – http://66.96.192.225/bigtest.tgz
IPV6 DL – Presently unavailable
$ ping6 2607:F878:1:634::3
PING 2607:F878:1:634::3(2607:f878:1:634::3) 56 data bytes
^C
— 2607:F878:1:634::3 ping statistics —
3 packets transmitted, 0 received, 100% packet loss, time 1999ms
Los Angeles
IPV4 PING – 184.82.225.2
IPV6 PING – 2607:F878:3::2
IPV4 DL – http://184.82.225.2/bigtest.tgz
IPV6 DL – http://ipv6.laca01.burst.net/bigtest.tgz
$ ping6 2607:F878:3::2
PING 2607:F878:3::2(2607:f878:3::2) 56 data bytes
From 2607:f878::183 icmp_seq=1 Destination unreachable: Address unreachable
^C
— 2607:F878:3::2 ping statistics —
4 packets transmitted, 0 received, +1 errors, 100% packet loss, time 3023ms
Same here. (I pinged google just to show my IPv6 works)
UK
IPV4 PING – 178.238.129.83
IPV6 PING – 2A02:21A8:1:6::3
IPV4 DL – http://178.238.129.83/bigtest.tgz
IPV6 DL – http://ipv6.mnuk01.burstnet.eu/bigtest.tgz
Miami
IPV4 PING – 184.22.119.122
IPV6 PING – 2607:F878:4:2F:A::1
IPV4 DL – http://184.22.119.122/bigtest.tgz
IPV6 DL – http://ipv6.mifl01.burst.net/bigtest.tgz
just tried promo code for LA package 1 512k, it validates but says it is not applicable see terms of promo code
oops I see now thats for windows only
but the caption implies that promo code would work for UNIX,
its normal this speed??? I think is too low
http://www.speedtest.net/result/1378015806.png
I contacted the support but “engineering department is currently working” and no result since I brought it
Consider yourself lucky, some of us are getting even lower
Yup – Speed is slow. You’d think you’d be able to obtain a decent speed buying direct from a data centre where they have tons of bandwidth at their disposal!
I contacted support too about the speeds and was told they couldn’t find any problems and said it was working fine.
Downloading from their own DC – Seems to hover anywhere between 1.5MB/s and 2MB/s.
http://www.ixape.com/files/july2011/burstnet-download.png
Hi,
Do you have a ticket open with our technical support department regarding this issue? If so, can you provide your ticket #? I was able to locate your VM and the node this is hosted on his performing exactly as expected from a network perspective. I’d like to take a look at your VM to see if we can tweak a few settings on it to improve it’s performance.
Thank you!
Please see the ticket #2771802. i really hope to change to 64bit windows.
the services are good, uptime is great and speeds are good for me. would continue using your service for a long time
thank you
already done.. awesome support
what is your speed?
the response about the speed:
(Joseph Jacob)
———————————————–
Hello,
4Mb/s is about average for our Windows nodes. You may have experienced slower speeds and I/O earlier due to a heavy usage client that was suspended.
Thank You,
LOL my home connection is more fast (6Mb/s)
I suggest who want buy a win vps DO NOT BUY FROM THEM ;)
search and find another company… you have to pay few $ more but you can get a good speed.
This is my first and LAST order in burst.net.
I suggest LEB to open a poll vote…. its sure that burst.net get a negative vte from me ;)
bad bad bad
Hi,
If you’re experiencing an issue with download/upload speed on your VPS and you appear to be maxing out at about ~4MB/s (equivalent to about 32Mbit/s), please open a ticket with our technical support department at support@burst.net. We’ve noticed this appears to happen from time to time with the default NIC that Xen is set to emulate. A switch to an alternative emulation appears to resolve the issue. Installing the GPLPV drivers also provides a large boost in performance if you wish to try those. In either case, our technical support department can assist you with switching the emulation or helping with driver installation to eliminate this issue.
Thank you!
my speed is 4megabit not 4Megabyte!!! I open the ticket and the reply was:
I repeat: 4Mb/s the “b” not is in upper case so it is “bit” and not byte!
but if dont understand the difference check this pic: http://www.speedtest.net/result/1378015806.png
this is 3megabit/s = 160kilobyte/s
PLEASE don’t try to confuse the customers!!
I dont understand why LEB after all these BAD reviews, shows this bad company here!
the speed today!
note: its “bits” not “byte”
http://www.speedtest.net/result/1383029244.png
more bad of yesterday…. I will send my last ticket.. after that I request a chargeback by my credit card company
Threatening us will not get you anywhere, nor will complaining and throwing a fit on LEB.
Our technical support department can assist you with switching the emulation or helping with driver installation if you contact them again…which should resolve your issue.
BURSTNET
To be fair I’ve been able to achieve speeds of 16Mb/s using some programme which uses multiple connections.
Just cancelled my Windows and OpenVZ VPSes with Burst.NET because of the insane issue (read here) where my services are not accessible by me but BurstNET replies in support that they see no issues.
I’m sorry to hear that, but we cannot replicate your issue, and you are the only one that seems to be having such claimed outages like this. We cannot fix what we cannot verify or replicate. We have no reason not to want to fix it, if indeed such an issue exists.
That specific node you list has been operational just fine:
[root@xserver4000 ~]# w
05:45:35 up 26 days, 10:06, 1 user, load average: 5.82, 5.75, 5.44
We attributed some of your issues potentially to your firewall, but cannot replicate/see any other issues as you report them.
If these issues would be occurring, for everyone on the same node, or everyone at that POP, we would know, as we would be getting dozens of complaints, and our monitoring systems would be going off…and they just have not been such. There are thousands of clients serviced at this same POP. We can only assume this is an isolated issue, possibly related to your location/ISP, firewall, configuration, etc…
If this was speed related issues on the SolusVM Windows nodes, which is what most of the other clientele in this thread reported, and not small random outages like you are claiming, then I would say it is a NIC driver update required, as explained here a few posts up, but that is not the case. but with you claiming random small outages, and us not being able to verify or replicate such, not any other reports of the same exact issue, unfortunately there is not much we can do to assist you further…
BURSTNET
BURSTNET’s posts really remind me of Baghdad Bob sometimes.
http://upload.removed.us/images/49413346802804096085.jpg
No downtime here, no sir!
MIKE HAT
.
.
For the record. I fail to see how my NAGIOS machines can report that same VPS to be “fine” and randomly almost 5-10% of the time (8-10hours per month) its in-accessible.
Don’t trust my NAGIOS installation? Ok how about Pingdom? you dont even take Pingdom reports as a sign that there is something wrong, I have shared links to pingdom Public reports in the tickets as well (http://stats.pingdom.com/bhhy8w5fp1o9/345821/2011/06). I am not saying its your node, probably some intermediate hardware (firewall etc).
And I have been a Windows user (primarily) since 1992, I know its firewall. It either blocks traffic OR dont block it but does not keep switching inbetween. How can the same monitors say its online and for 8-10 hours every month it is reported as offline?
Chris requested in a ticket#100-2716454
I followed up with what email these alerts should go to and never heard back.
Your own staff member, Chris, told me this (ticket #100-2755742)
As I explained previously, I rest my case.
None of that helps us find, verify, or replicate your claimed issue.
We have no reason not to want to help you, or not find the issue, or not fix it.
I know that does not help you, but unfortunately, this is going to be a case of unless we get further clients complaining of the same issue, or magically all of a sudden see what you are seeing, there is nothing we can do further to assist you.
All we can do is chalk this up to gremlins somewhere out there at this point, and wish you well post cancellation.
BURSTNET
Replicate network random issues… nice idea, is like… magic.
Thanks for the well wishing. I hope you track down that random issue soon for the rest of your clients
@Yomero A network admin knows how to track network issues. Its the same as if would say “random code bugs, nice idea … is like magic” but every other developer needs to find those random little buggers called defects and fix them :)
There is no need to track anything down, as now that you have cancelled, we have no clientele reporting the issue that you were claiming to be having… ;-)
BURSTNET
Good for you, I hope it stays that way
And next time, don’t forget you are a tiny low end customer and they are a big company! :P
Hi,
Unfortunately without being able to specifically look at your VPS and enable some additional QEMU logging, it’s difficult to speculate on the nature of this issue. What I can say is there is no firewall between your VPS and the rest of the Internet that we run that would be causing that problem. That’s not to say another device may or may not be causing that issue, but from the data provided its hard to speculate. If it was however, that generally would be causing a wider issue then just a single VPS.
Its possible this may have been related to CPU timing between the hypervisor and Windows that caused it to crash and that enabling viridian extensions would have resolved, but again without being able to specifically look at the container logs (and event viewer), that’s hard to say.
Andrew, thanks for checking in but it does not matter now. I gave you guys ample days to figure it out (via support ticekt). Now I cancelled and its been terminated as of today (8 hours ago approx).
I had a huge argument in ticket#100-2755742 asking for a check and double check but no body bothered to check this the way you describe it could be checked.
Anyway, its over for me.
Perhaps BurstNET should purchase a Pingdom account…
This company support suck.
I tried to order ~5 times but always fail.
And received email requires some documents.
Send all requirement and never receive reply
Very bad support!!!
Do not use them
So far so good. Got the base budget pkg back on 26th June, with direct admin, good price made even better w/promo. I just upgraded to the next pkg up with, like I’d thought of doing at first, since I wasn’t sure just how much DA might need. At first I didn’t think my promo discount would transfer to the next level,(it didn’t work automatically through the panel), however that was fixed up by the billing dept; so I think this pkg (VPS Package #2) should do well memorywise for starters. No downtime other than my own;a few reboots/reinstalls initially. No real issues, had some questions, setup, ptr record request, etc, all answered much quicker than expected,by either Brian,Benji,or Guy. Jennifer on the billing questions. The performance is as good as it was at first, a few slowdowns here and there, depending on the time of day,(or perhaps my ‘box neighbors’) nothing unbearable…on the Miami datacenter. I like it.
Just bought a Windows Vps in Los Angeles but it will not boot
Please contact our Support Dept, and they will gladly assist you.
We do not provide support thru LEB…
BURSTNET
was about to buy vps from these guys until i see the way burstnet speak to people and customers on here… very unprofessional. thank god i did not purchase.
What…the fact that we are brutally honest, blunt, all-business, to the point, and don’t put up with nonsense, bothers you? ;-)
BURSTNET
it sickens me to see a company speak to people like this. you really are terribly unprofessional son.
You are entitled to your opinion.
As are we…to disagree with you.
BURSTNET
I’ve been using BurstNet for a fairly low end windows vps for some time now. Initially, I bought the low-end box special, then paid for the upgrade and have been a happy camper ever since.
For me, the fact that I’ve had zero down-time and perfect system stability, all with good throughput has meant that my handful of marketing apps keep going with no babysitting required on my part.
I’ll be purchasing another mid-range windows vps in the next day or two, again from BurstNET. Frankly, I can’t see any compelling reason to try another provider when I can go with Burst at $12.95/month.
agree…currently I have 3 VPS with Burstnet….uptime is great..
here my uptime on August as of today(16 Aug 2011)..
http://imageshack.us/photo/my-images/59/unledbvk.png/
>>
Their OpenVZ-based Linux VPS is also on sale at 20% off recurring discount when you apply coupon code MEMBANK20. Promotion expires 15 July. “VPS PACKAGE #1″ in this case would be $4.36/month.
>>
Any update for coupon code ?
hoy me dieron, :D! xD
184.22.31.120 is the IP BurstNET rooms do? This is very fast, don’t know how we can get the IP of the VPS?
truth if they do not pay my order CONSCIOUS and I will deliver the order and 1 week -.-
The media does not understand anything, until and I therefore claim to be the name of several. Chuck D, Colin Joyce, Adam H. ….
are swindlers, I want to charge for more expensive vps that I did not ask and I do not want to repay the money