Francisco, from BuyVM, recently got in touch to let us know that they’ve released some more Las Vegas stock.
250GB Storage KVM
| 256MB KVM
| 128MB KVM
|
BuyVM have been featured many times before on LowEndBox. We first featured them in June 2010 but since then they have became one of the largest hosts within the community. They have featured in all of our top provider polls, winning twice on the way. Servers are running on the E3 CPU and are SSD Cached. IPv6 is still not native – hurry up FiberHub, it’s 2013! I found this recent review & this one from NickM. It would be great if a few more BuyVM reviews were posted *hint hint*, especially after the move to Sin City!
BuyVM accept payments via Paypal and Google Wallet. They offer loads of awesome add-ons, such as: free Windows 2003, free dns & free 5GB backup space (BuyVM+), $3/month filtered DDoS protected IP addresses, $1/month offloaded SQL and more. You can view their FAQ page here. For more information, you can read their very simple to understand Acceptable Usage Policy.
Network Information:
Servers are located at Fiberhub in Las Vegas, Nevada.
Test Files: http://speedtest.lv.buyvm.net/
Test IPv4: 205.185.112.1
Test IPv6: 2605:6400:2:fed5:feed:face:dead:beef
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Thank you kindly, Liam! :)
Francisco
your server went offline once a week, now is it stable?
We had the 2 power outages and a network blip last week due to our LACP dropping.
Power is stable and will improve even more so in about 3 months when the ‘B feed’ power is installed :) As for the network, we’re removing some of the complexity from our network within the month which will make it so that LACP issue can’t happen again.
Francisco
You mean that DC is now running on a single feed?
Correction, not that whole DC, but your hardware there.
The DC has a generator as well as UPS power, ontop of being powered off the local airports power grid.
The issue we’ve had was related to the generators.
What we’re going to be getting is a ‘B feed’ which means we’ll have failover power in the case that something happens to either the grid, generator, or UPS, on the other end.
You’re going to have a very hard time finding any LE provider out there that’s paying for a 2nd power feed just because it not only cuts into how much power the rack can have, it also costs them money.
With our move to a cage, though, we can get B side power w/o taking a hit to our available power :)
Francisco
“”You’re going to have a very hard time finding any LE provider out there that’s paying for a 2nd power feed”
We have dual feeds.
One so far in a sea of hundreds? thousands? :)
By all means, that’s awesome to see!
Francisco
We’re not very small though :)
Smart enough to bite into the dual feeds when you could :D
You get a thumbs up from me for what it’s worth.
Francisco
Cheers, you too :)
awesome offers
Two questions about the “250GB Storage KVM”: 1) RAID? 2) How much for additional disk space?
We have multiple storage plans available at http://buyvm.net/ – Just click the ‘KVM’ tab :)
http://wiki.buyvm.net/doku.php/hardware
Francisco
Thank you. One more question, how much protection does the DDOS Filtering option cover?
Depends on the type of flood.
UDP filtering can cover up to 10gbit/sec, SYN/SSYN is up to 1M pps for the time being. We hope to have SYN in the 3M pps range by the end of the week.
Francisco
Is there a way to request a non-US IP or do you need to get caught torrenting in order to get one?
That policy doesn’t apply anymore and will be removed this week I think?
Torrents are just fine on any Frantech owned IP address.
Francisco
When can we expect more of the $15/yr OpenVZ plans to become available? Thanks…
Couple weeks out.
Francisco
Since you asked for post-LV move reviews, I’d be happy to supply. Thankfully, Francisco admitted above that they’ve had issues, because I’ve seen them in spades since the move. Node reboots once or twice a week for no reason. They’ve had at least one major network outage a month (if not more). Node performance (at least for my two purchased nodes) tends to range from average to very poor, depending on the luck of the gods. I don’t know what happened to the BuyVM of old but the post-Vegas BuyVM has me looking for another provider. (Stock isn’t as precious as it once was, so I do plan on checking back in a few months.)
Well, we gave a month of credit to anyone that asked for the month of Feb just because we knew there would be some network burps.
The latest was an LACP crap out and it could have happened in SJ too.
If you’re having poor node performance, by all means, ticket and we’ll look into it. We do our best to keep an eye on all nodes but we simply can’t given how many we have.
Ripping a DD hourly/daily isn’t a great way to ‘confirm performance’ on our part either =\
Francisco
I should also add some last points on what we’re doing to improve the network.
LACP is being removed from our setup, as well as the software based router is being replaced. We have a Brocade CES 2024C that will be installed this month that will remove whatever last performance issues this software based router gives us. 1 – 2 of the blips we had in February were due entirely to me trying to tune the NIC’s some more. On the brocade it won’t get any better than it already is from the factory.
The LACP is being replaced with a pair of BGP sessions that will automatically load balance using multipath. This means that the only issue that could come up is a BGP session dropping, but at worst that’d just cause a minor slow down as we’d be shoving everything through half our connection. Fiberhub is actually getting a 2nd router setup on their B side power and will be putting one of our feeds over there. That way in the off chance they have to do network maint on one side of the DC, etc, we won’t feel/notice anything.
Power wise, FH has already addressed the issues we had as well as currently working to bring ‘B side’ power in place. This will mean that in the off chance that they have an issue on one side, the B side will carry us w/o a drop since we’ll put ATS units in place.
I know it’s been rough but the things put in place will make it more than worth it. That, on top of the performance adjustments Anthony & I are working towards, will make things even more bitchin’ :)
Thanks for the business thus far,
Francisco
Oh and I really love that IPv6 test IP…
Damn right ;)
Appeared in China in the 512m Teletron vps, price, and you almost 256m, no advantage.
But will they be around in a month?
Francisco
Requesting again and again to forgive me for that last and one and only 1 incident, they didn’t unban me. However, best wishes for all others. :)
Originally bought a storage KVM, decided I wasn’t going to use it. They gave me a almost full (I had it about 18 days or so) refund back to my account (BuyVM credit, not cash) and let me order the $15/year OVZ. It’s now my mail server and I haven’t had issue with it. I started just after the e-mail about the power issues, so I can’t comment on that.
Are these guys new? Anyone know if they’re any good?
Ordered another 256mb OpenVZ. Don’t judge me.
lawl u funny
Please,
[Ticket ID: 803945] MaxMind Error
Hello,
I strongly recommand BuyVM. I ordered my first VPS with them the 15TH October 2012 and still have it, never had a problem… Since then I ordered another VPS recently with no problem so far but I have to cancel the second because I no longer use it…
I think that I will keep my vps with them for a long time since they are really reliable despite recent power outages. (not they’re fault apparently).
if i buy a vps from you guys can i get some cool ipv6?? xD
I can vouch for the 250GB. Running owncloud and gitolite on it. Couldn’t be happier. Who needs Dropbox!?
Any plans to restock the Buffalo location (already have one in LV)?
We’re already discussing sending a few more nodes to the east coast. :)
Current clients will get first dibs if so.
Francisco
I suppose that I should throw my two cents in here on BuyVM’s service. I ordered with them months ago and had no problems with the VPS– I didn’t really use it as much as I was hoping to. I find that their service is definitely well worth the price, minus their apparent competition whom seems to attack BuyVM at their most vulnerable point (case and point: the move to “sin city”). Coincidentally, I wanted to try out a few things that day and was unable to.
I suppose that I should throw my two cents in here with relations to BuyVM. I ordered their New York 128MB OpenVZ package months ago, and did not use it as much as I was hoping to. I kept it around for a month and decided to go and try a few things out with it. Oddly enough, I couldn’t access the VPS– Turns out that they were moving their San Jose nodes to Vegas! Their competition, on the other hand, had targeted BuyVM’s New York servers with a DDoS attack. Kind of a low blow, if you ask me.
Other issues with BuyVM that sparked from this situation have caused me to cancel my service with them, but for all intents and purposes they are still a quality budget VPS provider and I most certainly do recommend them. Just be aware that some of BuyVM’s competition are very, very jealous. That is all.
A note on this seemingly long post: I rewrote the first paragraph (see paragraph #2) but forgot to delete the first one. I mean, it’s not a bad review, I just didn’t like the way I wrote it the first time!
We don’t get any of that crap going on :)
The only problems we’ve had have been mostly caused by me trying to always tweak things. It’s really a bad habit of mine.
I’ve been putting an end to it since it always seems to blow up in my face >_>
Francisco
The way I understood it was that you folks were in the middle of moving your servers to the new datacenter and your competition decided to try and knock you out at the same time. I wasn’t meaning that as a negative thing– It just proves that the competition can’t handle your quality.
That’s true :)
Since then in Vegas we’ve had a couple splats that were DC related but a few more that were entirely on me.
TL;DR – Dammit Fran!
Francisco
I’ve had a VPS and KVM with them for a few months now and have been very happy with it. I know there’s lots of pressure from competition (and this website), but you definitely get more than what you pay for. Three thumbs up (if I had them) ;-)
@Francisco is there any chance to put 512MB KVM in LEB price?
when do you have the plan again?
Hi Jerry,
Check back on Tuesday/Wednesday :)
Francisco
Just purchase this vps 2 days ago. Iops always over 9000. :D
So I am thinking of buying a VPS with BuyVM. I know there’s enough proof that they are great, but still : is it worth to host a serious business with them? Thanks!
We have lots of people that host their production websites with us without issue.
Any issues we have we work hard to address fully :) Things break but not often and we’re always as transparent as possible about what happened and what we’re doing to improve it.
Thanks for the interest,
Francisco
Excellent service, good support, they are awesome.
Hello!
Just wanted to warn you guys about BuyVM. I am not easily disappointed, especially when you consider the price, but think twice before purchasing their vps!
WARNING! BECAREFUL OF BUYVM!
I purchased one of their kvm vps in December, and it immediately got cancelled for no apparent reason. So I contacted their sales. Here is a transcript. I am Josh, and Val is the support staff. I can provide screenshots as well. Just pm me.
12/27/2016 06:35
Josh Ma
Client
Hello,
I just purchased a kvm vps in the Las Vegas data center, but it has been canceled.
Why? Why have I not been notified of the reason?
Best regards,
12/27/2016 06:40
Val Raulet
Staff
Hello Josh. Please take the time to fully read our Terms of Service – once you have done so and can tell us why the order was declined, we’ll provide further instruction on how to proceed.
12/27/2016 16:40
Josh Ma
Client
Hello,
I don’t know why the order was declined. This is my first order with you. I would think you should know why since you represent buyvm.
Best regards,
12/27/2016 17:05
Val Raulet
Staff
Yes, I do know why. Once you have taken the time to read our policies, you will know this answer as well.
12/27/2016 19:59
Josh Ma
Client
Hello,
Seriously, this is the most unhelpful support system I have ever encountered. I have read your TOS, and I still don’t know why. Now will you tell me or what? I’m getting impatient.
If you don’t, I will have to report you to buyvm because they are paying you for nothing, since you don’t provide support.
Best regards,
12/27/2016 20:24
Val Raulet
Staff
Your misunderstanding is unfortunate, but the reason we require you to tell us what policy you were in violation of is to ensure that you have actually taken the time to read said policies – this is SOP and asked of all persons that disregard our TOS upon signup. There’s nothing we can do about “being unhelpful” if you’re going to simply ignore the instructions we give. If you wish to “report me to buyvm” you are more than welcome to – such reports come to me anyways. I’ll be sure to have a word with myself about doing such a fine job remaining patient with users that seem to willfully disregard our rules.
Again, we ask that you fully read our Terms of Service, and find the policy that you are neglecting. Once you’ve done so and we’re confident that you’re ready to abide by our conditions for retaining service with us, we’ll provide further instruction on how to proceed.
———
As you can see, I wanted to abide by the TOS, and I read them, but I still could not tell why my vps had been cancelled. I think it is the job of the support team to provide support (duh!) and tell me why and what can be done about it.
I have not tried their service yet, and frankly, I am afraid to do so since I obviously cannot rely on their support team when something goes wrong.
This also shows that their team is not qualified. When I contacted Francisco, another of their staff, he also refused to acknowledge the unprofessional way their support team dealt with the problem.
AGAIN, DO NOT BUY FROM THIS COMPANY! BUYVM SUPPORT IS RUBBISH, THEIR STAFF ARE NOT PROFESSIONAL!!!
Most likely they are going to try and find excuses. But this is an honest review of their services, and I hope that you will see it for what it is, the truth.
Sounds like you never read their terms and conditions, and you never denied violating their terms. It is in their right to terminate you if a violation is detected.
Sounds like you did something so blatant, it would be at least your responsibility to explain your actions.
I agree is it unprofessional for a provider to hide the reason your account was cancelled, but I have been a customer of buyvm’s for 2 years and only had excellent relations with them. My servers have had almost no downtime on record, and my support inquiries were all handled quickly and professionally. I also operate a legitimate business and within what is acceptable use.
Stolen paypal would be the reason. He had a tantrum on WHT about it.
Francisco