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FlipHost - $49 / Month Dual Intel Xeon L5520 Dedicated Server in Dallas

Alex, from Fliphost sent in their very first Dedicated Server offer to LEB.

Dual Intel Xeon L5520

  • Dual Intel Xeon L5520 (Supports Intel VT-x)
  • 24GB ECC Ram
  • 1TB Hard Drive
  • 10TB @ 100Mbps
  • IPMI
  • /29 IPv4 (3 Extra Usable – 1 for user, 1 for IPMI)
  • /64 IPv6
  • PROMOCODE: Queryfoundry
  • $49/Month | Order Link

FlipHost accepts payments via PayPal and Credit Card (processed by PayPal). They have a 5 days refund policy. This particular offer is in Query Foundry Suite 2033 (Viawest facility) in Dallas which is Tier 3, HIPPA compliant, PCI compliant, SSAE16 SOC1 & SOC3. They have Internap, Cogent and PCCW (to be added in 30 days) in their upstream carriers.

 

Fliphost was started in June of 2011 and specializes in SSD VPS hosting, High Storage servers and now Dedicated servers. Fliphost was just recently acquired by Query Foundry LLC and is heavily investing in improving both hardware and support.

The following upgrades are also available
Additional IP: 1$/IP (discounts for larger blocks)
Additional 1TB Disk: $14 per month
1Gbps port upgrade: $10
Ksplice available
More upgrades available on order page

Network Information: Dallas, TX: http://tx.lg.queryfoundry.net/

166 Comments

  1. Hi, would like to know if the price $49/month will be locked in?

    December 1, 2013 @ 9:11 am | Reply
  2. I’ve ordered, I will provide anything such as tests, benchmarks etc as soon as it’s setup if you’d like. :)

    December 1, 2013 @ 9:24 am | Reply
    • Thanks, some have already got servers from the sister site lowendtalk.com when this was posted, but would be great if you’d also like to post some numbers.

      December 1, 2013 @ 10:41 pm | Reply
  3. shunny:

    Fliphost is a solid operation. Been a customer for a few months and no complaints.

    December 1, 2013 @ 11:40 am | Reply
  4. Zxvf:

    Hello,

    I would like to ask if it is okay to put a heavy CPU load on this Dedicated Server plan. Is it?
    Thank you.

    December 1, 2013 @ 12:28 pm | Reply
    • It is your own dedicated server. Do whatever you like with the CPU.

      December 1, 2013 @ 10:39 pm | Reply
    • You have full control of the server. The server is dedicated to you. Use the CPU has much as you like.

      December 1, 2013 @ 10:49 pm | Reply
    • sunsol:

      Hi, any review pls. :D

      December 22, 2013 @ 10:57 am | Reply
      • ZoomerX:

        Worthless company… can’t give a straight answer as to when they’ll set up your server. They like to blame UPS/FedEx for why they delayed the server, and will tell you “This week” with absolutely no intent on delivering.

        They are blatantly incompetent., don’t sign up.

        December 27, 2013 @ 9:36 pm | Reply
        • Not sure what exactly occurred for you or your ticket but everything was responded to promptly and many have received servers.

          We provided very valid proof on shipping and weather conditions. Also do note that it is a slow period with close downs / public holidays etc. It happens in every company across the global at this time.

          I found a few tickets that might be related to your case and I’m sure if you asked for a refund you would have been responded to.

          It works both ways. If you are bumping tickets every day or even every hour it creates more load for us and hard for us to work with you. For those that have been understanding and waited patiently we’ve provisioned them servers first as it’s a great working relationship.

          Either way, thanks for your feedback, even if it was harsh. We do look at ways to improve and this includes dealing with the different types of customers that we have.

          December 28, 2013 @ 12:02 am | Reply
          • ZoomerX:

            I only replied every few days, generally to follow up on your statements of “this week” or “late this week” for a delivery timeline, and I understand that you guys were closed at least 1-2 days late this month (WELL after the server should have been delivered) for the holiday, but

            As for provisioning servers for people who didn’t ‘bug you’ about them is absolute bullshit. That shows that you are unwilling to work with users who contact your support department, almost as if running your support department is a hassle for you, something you don’t want to do. Don’t get me wrong, I don’t always like dealing with people, but when my customers call me with an issue or a question, I deal with it. Customer service is the #1 most important aspect of your business if you desire to keep a strong customer base. Quick response times are great, but you ***HAVE*** to deliver on what you say. If you tell someone something will be ‘this week’, it sure as hell needs to be late ‘this week’, not pushed off for a week, then pushed off again, and then keep disproportionately blaming delays.

            For 3 straight weeks, I was told “this week.” On the subject or delays though, well… I had several parts orders come through the DFW processing facilities on both UPS and FedEx that were delayed from Friday until Monday earlier this month during the ice storm, so I realize that you had delays. Even if you guys truly did have 2-3 more days worth of delay on shipping as you indicated, that should have only contributed to a total of around 4 days of delay on delivery, not 3 weeks. Simple math, honestly: 3 day normal turnaround time + 4 days shipping delay = 7 day delivery time. Tack on a day or two if you truly were as overloaded as you claim to have been and the time frame for REASONABLE delivery is 8-9 days, not 21+ (I imagine it might have been in excess of 30 if I would have continued to wait). I was extremely patient (in my opinion, and in the opinion of a couple other friends who I showed the ticket to to make sure I wasn’t being an unreasonable asshole) with the issue, and gave you more than ample time to deliver (more than twice what would have been a reasonable) and in the end (especially given your statement about your provisioning decisions above) that I was treated unfairly because I simply asked you to follow through on your offer. Also, since you found “a few” tickets that might be related to this issue, I can tell I’m clearly not alone in my frustration.

            To be honest, at least in my case, you guys could still try and make things right. If you offered say, a full month or two worth of credit, or a deeper discount, and guaranteed that you’d provision the servers quickly (maybe even same day since, after all, you should have them in stock and racked already if your previous comments in emails and tickets were accurate) then I might strongly consider coming back. Most, if not all of us, that left are back in the market for a server, and in most cases we won’t be able to get a server until next week at the earliest. You still have a chance to admit your mistakes and make things right, but you guys have to do it. I know I’d be willing to give you guys another chance, but you guys have to step up to the plate. I know several times through out my career I’ve screwed up, but I busted my ass to make things right… yeah, that meant I had to take a decent hit a couple of times, but it ended up being worth it because the customers ended up staying and ended up becoming some of my top clients.

            I’m going to end on something I learned in my business classes in college that I believe holds true, especially in this case:
            If a customer has a good experience they’ll tell 2-3 people, but if they have a bad experience they’ll tell many more (upwards of 10-20 depending which of my professors you listen to).

            Not all is lost, but the ball is in your court: Do you let these disgruntled customers leave, or do you try to make things right and win them back?

            December 28, 2013 @ 7:57 pm | Reply
            • For privacy reasons, I don’t want to post any proof of our ticket correspondence. We gave you plenty of credit – not what you said. However you said the credit was worthless to you.

              We love to win our customers back and do our best on it, however at times we have to draw the line. Instead of working this out with us – you’re raging on a public forum over your personal dispute.

              At times things do happen and we may miss a user or 2 – we understand that. We refund or unhappy customers right away (during when sales operate) AND wish they come back.

              Nowhere did you say the credit wasn’t enough or that it could change you. We tried. If you’d like to talk to us you should have in your ticket.

              Yes, shipping was withhold for 14+ days stuck in Los Angeles. We even showed proof of this.

              As to time – each time you bump a ticket, it requires us to check onsite, which means the team stops work for 30mins coordinating meaning everyone takes longer to get servers.

              We reply when we have further information and we got back to you every time we can.

              NOTE: public holidays exists and a skeleton staff exists during Christmas and New Year – this occurs for most industries.

              I fully understand that even if we offered 1 year credit you wouldn’t return. You weren’t willing to discuss. However, if anyone else is unhappy and would be interested in returning on credit, we’d be happy to serve you.

              Just work with us – via ticket that is. This isn’t an official support channel.

              December 28, 2013 @ 9:29 pm
            • ZoomerX:

              To be honest, I have gotten further with you discussing this in public view than I have in the ticket. Also, I’m not raging (sorry if it comes across that way), and feel I have been relatively civil (with the exception of my comment here from last night).

              At no point did you show me proof of ANYTHING. All you did was tell me “We’re targeting your [server] for the end of the week” or that my server would be available “most likely this week” or “late this week” or “the end of the week.” At no point did you tell me that the shipment was stuck for LA in 14 days. Also, it shouldn’t take a single member of your team 5 minutes to update a ticket, let alone the entire team 30 minutes to do so.

              And no, last night I didn’t say that a credit could change my decision, but you guys didn’t offer either until AFTER you cancelled the order instead of even trying to deliver the server. I also didn’t say that it wasn’t enough, I said (and I quote directly from the ticket) “The $20 credit does me no good as I will likely never do business with your company again unless you guys make some serious changes.” This clearly indicates that I would consider doing business with you in the future, but that it would take effort of your guys part to fix the situation.

              Regardless, before my comments last night, you should have recognized that you had a customer who was obviously dissatisfied and made the effort to prevent them from leaving. Instead, you (as you admitted earlier) intentionally delayed delivery of my server (along with others) essentially since I had opened a ticket about it meaning that we didn’t have a “good working relationship.”

              Last night I did give you an ultimatum of sorts to deliver in 24 hours or I would leave (I even said that if it was plugged in and connected to the internet that I’d even load the OS myself through IPMI+RM), and you essentially said “Piss off” and cancelled/refunded my order instead of even making an attempt to deliver the server. Honestly, given what happened I was insulted and I snapped. Put yourself in my shoes, tell me would you not have been frustrated given what’s gone on?

              I was patient with you guys for 3 weeks, and all I got in return were empty promises to deliver my product “this week.”

              Regardless, this entire situation was handled badly on both sides, and I apologize for any mistakes or errors I’ve made and any wrongs I have committed against you through this debacle.

              As I said earlier, I’m willing to work with you guys, but it’s up to YOU to make a move, not me. Given what was said in your earlier reply it’s going to take a decent offer, but if you guys can make a decent offer and prove that you’re a better company than what I’ve seen this month, then by all means I will gladly try to do business with you. I’m not an unreasonable man, I understand that shit happens, and I’m willing to give you guys the benefit of the doubt in case I have stepped out of line. You say you’re willing to work with me, now SHOW it. You have my contact information, and given what’s been said here I’ll wait a little while to put my order in elsewhere, but not long.

              But if you feel that I have been/am being completely unreasonable, then continue to insult me and keep trying to cover your own ass. It’s quite clear now that I’m willing to work with you, and if you refuse to take the opportunity to do so it’s only going to harm your reputation in the end.

              December 28, 2013 @ 10:49 pm
            • Emails were definitely sent to all users over the situation. If ended up in your spam box by accident, please confirm. If you had mentioned that you missed those emails in the ticket maybe it would help.

              Again, please take your personal issues in your ticket. I can’t exactly recall who you are from this response sorry. We do have a lot of tickets. ZoomerX doesn’t correspond to a customer. Whilst I do remember a similar ticket being discussed internally, no we respect your privacy and it doesn’t link up this way.

              I will however review some tickets that might have had an issue.

              We never said any of what you said.

              Again, thanks for your feedback, but would have appreciate if you had taken your personal issues – which sounds like you might have had a poor response to a particular staff that replied to you back to the ticket itself. We have escalation procedures. This isn’t one.

              If every time there will be a problem and it needs to be escalated to a forum, I would say thanks for your time and let’s both move on.

              December 28, 2013 @ 11:04 pm
            • ZoomerX:

              Congratulations! You found my ticket and responded. I will respond shortly.

              December 28, 2013 @ 11:33 pm
  5. NDTN:

    Does your server support virtualization? Is it possible to install VMWare Esxi? Just sent you an email to sales, hope that I would receive the reply soon :)

    December 1, 2013 @ 12:43 pm | Reply
    • We’ve answered your ticket already. Last I checked there were no outstanding sales ticket. Either way, it works.

      December 1, 2013 @ 10:42 pm | Reply
  6. The code does not work for the E3 however open a sales ticket on our website and I will see what we can do.

    sales@fliphost.net

    December 1, 2013 @ 1:24 pm | Reply
  7. Is there a minimum contract length?

    December 1, 2013 @ 2:27 pm | Reply
  8. sorry i am new at this, this mend i have (/29 IPv4 (3 Extra Usable – 1)
    i have 29 ip’s, so i can sell 29 vp’s

    December 1, 2013 @ 2:49 pm | Reply
    • A /29 isn’t 29 IPs. You’ll need a /27 for this. I’ve updated the order notes to better show the number of IPs you get.

      December 1, 2013 @ 2:56 pm | Reply
  9. pic.micro23:

    Hello, I have two questions.
    #1) is it possible to have esxi 5.5 installed?
    #2) is Intel® VT-x with Extended Page Tables(EPT) enabled ?

    thx

    December 1, 2013 @ 3:12 pm | Reply
    • The CPU does support these features. Multiple disks with software RAID won’t work though. We do have other options if you need that.

      December 1, 2013 @ 10:40 pm | Reply
      • Maarten Kossen:

        Software RAID-1 with 2 disks seems to work fine on my box. Or isn’t that what you meant?

        December 2, 2013 @ 12:33 am | Reply
        • Are you running esxi too? It might work. Just gets picky, hence all the esxi questions. Changes every version too.

          December 2, 2013 @ 1:10 am | Reply
          • Hey Maarten, Paul here. :)

            Unfortunately, Vmware’s ESXI can only use hardware raid products, it doesn’t have a notion of software raiding anything itself.

            December 2, 2013 @ 10:52 am | Reply
  10. Matt:

    concerto49 have you always worked for Fliphost or did you acquire them?

    And is the staff the same, along with the network?

    I had a good experience with Fliphost KVM VPSes a while ago.

    December 1, 2013 @ 5:06 pm | Reply
    • Query Foundry consists of Cloud Shards and Fliphost at this point.

      Existing Fliphost staff is still in the team.

      Everything is the same if not better. I understand that changes have caused some issues but as with all changes they take a bit of time to work out.

      Thanks for the interest.

      December 1, 2013 @ 5:18 pm | Reply
  11. Law:

    Hi,

    How long will this deal be lasting? I plan to buy around the 7th if it will still be available then.

    December 1, 2013 @ 9:42 pm | Reply
    • You can buy then. No problem, or at least submit a sales ticket on our website to reserve a spot.

      December 1, 2013 @ 10:38 pm | Reply
  12. libro22:

    Do you offer cPanel licenses?

    December 1, 2013 @ 9:54 pm | Reply
    • Yes we do. Just open a ticket or add it to your order notes and we will get you setup with one.

      December 1, 2013 @ 10:11 pm | Reply
  13. xray:

    Come on!Still pending,can’t wait to use it.

    December 2, 2013 @ 3:55 am | Reply
    • We don’t setup on weekends so that is why there is a delay.

      December 2, 2013 @ 9:06 am | Reply
  14. Shame that unlimited b/w is so much more expensive, if they could match what I pay for at OVH I’d jump ship instantly

    December 2, 2013 @ 5:16 am | Reply
    • Thanks. We value the services we provide and try to adhere to quality. We provide more realistic pricing to keep our network in good quality. However, if you do need a custom plan, feel free to contact sales about it.

      sales@fliphost.net

      December 2, 2013 @ 5:55 am | Reply
  15. Li:

    How long is it gonna last? Need a dedi in about one month.

    December 2, 2013 @ 11:03 am | Reply
  16. Daniel:

    Trying to place an order, but keep getting an “Invalid input condition” error.

    December 2, 2013 @ 1:13 pm | Reply
    • Seems the orders are still going through when the error is showing up. We will look into the issue though.

      December 2, 2013 @ 2:39 pm | Reply
  17. is there Unlimited bandwith?

    December 2, 2013 @ 10:30 pm | Reply
  18. is there Unlimited bandwith???

    December 2, 2013 @ 10:30 pm | Reply
  19. i will buy dedicated server on fliphost

    can i reboot server without request ticket to you?

    December 2, 2013 @ 11:40 pm | Reply
  20. Hi,

    How long will take time for setup?

    Thanks

    December 3, 2013 @ 12:30 am | Reply
    • Usually within 3 business days, but there have been some delays due to Thanksgiving and other holidays. We won’t charge you until your receive your server, so no money is lost.

      December 3, 2013 @ 3:09 am | Reply
      • thank you for your reply.
        the order has placed and payment has completed.

        I am waiting for server setup :)

        Cheers,

        December 3, 2013 @ 5:53 am | Reply
  21. David:

    I’d glad to order it, even to pay half year in advance. But I have Bitcoins only, do you accept them? If not, will you?

    December 3, 2013 @ 8:12 am | Reply
    • Hi, we don’t accept Bitcoins this moment, but maybe in the future. It’s planned for sometime next year hopefully.

      December 3, 2013 @ 8:18 am | Reply
  22. Daniel W.:

    I ordered one of these. I can’t wait until it’s setup.
    I look forward to playing around with it.

    How does one provide the Justification for the additional ips?

    December 3, 2013 @ 12:35 pm | Reply
    • Either provide it upfront with the order notes or if you didn’t do that we will ticket you before your server is setup.

      December 3, 2013 @ 3:00 pm | Reply
      • Daniel W.:

        Thanks FlipHost additional questions below sorry if it sounds like the one I asked previously.

        December 3, 2013 @ 8:14 pm | Reply
  23. Daniel W.:

    I purchased one of these today. I can’t wait until it’s setup.
    I know it can take up to 72 hours. I’m to excited.
    Do we have a way to push our own ISO. Or will it have to be sent.
    What kind of Justification in the order notes is needed for the additional ips.
    I didn’t see any form to fill out.

    December 3, 2013 @ 8:11 pm | Reply
  24. hanka:

    Hi

    My questions:

    1- Will I be able to load windows OS?
    2- can you load kloxo?
    3- can I buy 2?
    4- sorry I am a noob. Can you load a unix OS that I can remotely control via visual interface? Like “remote desktop” in windows? I mean can I have a unix interface that I can control with my mouse not only command line?

    Regards

    December 4, 2013 @ 5:03 am | Reply
    • 1. Sure
      2. We don’t install software for you by default, but there are many guides to easily get this working
      3. As many as you like
      4. You can install a GUI if you require

      December 5, 2013 @ 7:45 am | Reply
  25. Jar:

    Do these servers support KVM over IP?

    December 4, 2013 @ 9:25 am | Reply
  26. ntv:

    I purchased one of these today too.

    December 4, 2013 @ 11:22 am | Reply
  27. Tom M:

    Ordered the 29th, waiting for provisioning still…….

    December 4, 2013 @ 12:22 pm | Reply
  28. Barry hudson:

    hi. really interested in getting this but I really need to know is there a way to load my own windows op on to it instead of what’s available at order?

    December 5, 2013 @ 5:50 am | Reply
    • Sure, no problem. Specify it in the notes. You also have IPMI access to load your own ISO.

      December 6, 2013 @ 3:16 am | Reply
  29. Josh:

    So I ordered one a while back and the delay is due to waiting for hardware. Is there an ETA for when it will arrive and orders will be provisioned?

    December 6, 2013 @ 4:15 am | Reply
    • Right now the issue is the heavy snow storms in the area surrounding the data center. We are not able to get our shipments into the data center. We should be able to get a large number of the servers up next week.

      December 6, 2013 @ 9:10 am | Reply
  30. Aleksey Kondratev:

    after 4 days since order:

    > Hello,

    > This is an update on your dedicated server order with Fliphost and why it is taking longer than expected.

    > We intially expected to have more servers up by now however some of the hardware that came in was damaged and need to be sent out to be replaced. When the hardware was to come in heavy snow storms hit the area surrounding the data center not allowing them to enter the data center. You can be assured that we are doing everything in our power to get your server up ASAP. If everything goes well we should have a large number of the orders up by next week.

    > Thank you for your patience.

    I understand reviews are all good and support replies really quick, within minutes (really awesome), but you know, you cant surprise Russian with snow. We live here in 0.5m+ of snow all the time and never had any troubles because of that, so…

    December 6, 2013 @ 10:17 am | Reply
  31. Tom M:

    Got my refund, good luck to everyone else

    December 7, 2013 @ 1:01 pm | Reply
    • No problem, we’re not here to cause drama. Many servers were delivered. But a batch of 80 got stuck in the winter storm. The shipment hasn’t arrived for days due to delays. We’re unfortunately still waiting on it.

      It was ordered on Wednesday (the day before Thanksgiving) but due to holidays only got shipped on the Monday.

      We do apologize for all the inconvenience.

      December 7, 2013 @ 6:50 pm | Reply
  32. MartinK:

    Just ordered a box last night – very excited about this offer!

    December 8, 2013 @ 1:14 pm | Reply
  33. December 9, 2013 @ 8:17 pm | Reply
    • Seems the orders are still going through when the error is showing up. We will look into the issue though.

      December 9, 2013 @ 9:58 pm | Reply
  34. MR mao:

    how to order?

    December 10, 2013 @ 8:12 pm | Reply
  35. david Bag:

    It is possible to have a quickly refund(it’s very too late (5december) and i need a urgent server )
    Thanks
    David

    December 11, 2013 @ 7:44 am | Reply
    • Please contact support for support issues. This isn’t an official support channel. Thanks.

      December 11, 2013 @ 2:30 pm | Reply
  36. Just ordered and paid for 1 Dedicated Server. Please cancel the other 2 orders. Thanks.

    December 11, 2013 @ 9:41 am | Reply
  37. Hi,

    Why my order flag as fraud, please see my ticket #222275

    Thanks

    December 13, 2013 @ 10:56 am | Reply
  38. can I install vmware esxi 5.5 ?

    December 13, 2013 @ 10:58 am | Reply
  39. ZoomerX:

    Ordered last Saturday, still waiting on my box to be set up. I’ve been told the “end of the week,” but being almost 4 PM CST Friday we’ll see.

    December 13, 2013 @ 4:44 pm | Reply
    • We consider the end of the week to be the end of the week.

      December 13, 2013 @ 7:37 pm | Reply
    • Weekend **

      December 13, 2013 @ 7:38 pm | Reply
      • ZoomerX:

        Would be awesome if you specified that, because to most people “end of the week” means close of business Friday. Might be better to day “late this weekend” rather than “end of the week” to prevent confusion/frustration.

        December 14, 2013 @ 1:54 pm | Reply
  40. I order the server on 12 Dec,but still not get the server,I have to refound.

    December 13, 2013 @ 11:22 pm | Reply
  41. Still waiting my server, I hope it will not take long time.

    December 14, 2013 @ 1:35 am | Reply
  42. Still waiting for server setup which I ordered at December 3, 2013.

    December 14, 2013 @ 4:32 am | Reply
  43. Digital Duke:

    Would it be possible to have a /48 ipv6 subnet assigned (with the RDNS delegated to my own name server)?

    December 14, 2013 @ 9:49 am | Reply
  44. Leon:

    I ordered 1st December, still haven’t received.

    December 16, 2013 @ 8:08 pm | Reply
    • isares:

      me too, I ordered 9 Dec _*_ and still waiting

      December 16, 2013 @ 10:51 pm | Reply
      • Assuming UPS delivers our drives – you should be getting servers tomorrow. If not, whenever they deliver it. Sorry for the inconvenience.

        December 17, 2013 @ 3:23 am | Reply
      • damolp:

        Same here. My 2nd invoice was emailed to me today and I have yet to see what I’m paying for :O.

        December 18, 2013 @ 6:59 am | Reply
        • That is automated by our billing system. Everything will be updated on setup, including your billing period.

          December 18, 2013 @ 11:16 pm | Reply
    • I ordered 3rd December, still haven’t received until today.
      They promise to me that the server is ready before Christmas, so let’s wait for their appointments before Christmas.

      Reff: http://prntscr.com/2d2g13

      December 22, 2013 @ 5:31 am | Reply
      • A lot of people have gotten servers. We might not have gotten to yours yet but we’re working hard on it. Sadly those that have gotten servers don’t comment :)

        We only really see negative comments here, but to put things in perspective, it’s not everyone – actually a minority. A lot of have and are getting provisioned.

        December 22, 2013 @ 5:34 am | Reply
  45. newbiemasih:

    thanks, i’ll to try it, :)

    December 16, 2013 @ 8:50 pm | Reply
  46. I ordered on the 11th Dec, Still pending. Asking for refund from support.

    December 17, 2013 @ 4:52 pm | Reply
  47. Leon:

    Still not setup, it’s been 18 days since I ordered…

    December 18, 2013 @ 4:30 am | Reply
  48. Digital Duke:

    Any further updates on when servers will be online?

    Thanks :)

    December 19, 2013 @ 1:24 pm | Reply
  49. illtww:

    Is this Deal dead?

    December 20, 2013 @ 1:30 am | Reply
    • It is out of stock for the moment due to the large volume of orders.

      December 20, 2013 @ 5:42 pm | Reply
  50. Leon:

    It is now 20th December and I ordered on the 1st December. I’ve contacted support, every time I ask they just give me false information. http://d.pr/i/qqUU http://d.pr/i/z3Zm

    Seriously starting to wonder whether this offer is legit or not…

    December 20, 2013 @ 9:49 am | Reply
    • Alext told me it would be ready on sunday this week, we will see.
      If it’s still pending I will ask refund.

      December 20, 2013 @ 3:24 pm | Reply
      • Digital Duke:

        I asked for a best and worst case scenario for delivery.
        Best: this week
        Worst: next week

        Fliphost seems to have a good reputation, so I’m still optimistic.

        December 20, 2013 @ 4:53 pm | Reply
        • We just delivered 3 orders a little bit ago so you should start getting them soon.

          There are a lot to work through.

          December 20, 2013 @ 5:43 pm | Reply
    • ZoomerX:

      I ordered the 8th or 9th, still waiting, getting frustrated…

      Last week I was told “this week”, then “late this week”, then “end of the week”, and now I’ve been told “this week.”

      I finally got fed up when I got my bill for January and said “Just give me a date I can expect the server to be up, not a timeline, a specific date” and someone closed the ticket (for about the 5th or 6th time). Starting to wonder if this place is a scam.

      December 20, 2013 @ 4:31 pm | Reply
      • We are certainly not a scam I can say that for sure. To be honest we were a bit caught off when the offer was posted. It was posted much quicker than expected. Further delays came when a storm hit Dallas and UPS decided to then delay our shipments of hardware for 2 weeks.

        We are bringing servers up now and the delays now just how long it takes us to install and rack the hardware.

        As to the bill for january, this was an automated function of our panel, we did not try to bill you twice. Due dates and invoices will be updated once the server is delivered.

        I am sorry for the delays there have been and we hope to make it up to you in the future.

        -Alex

        December 20, 2013 @ 5:46 pm | Reply
        • Leon:

          I’ll believe it when I see it.

          December 20, 2013 @ 6:06 pm | Reply
          • As your server is in the 1st setup queue, yes you should see it soon.

            December 20, 2013 @ 6:14 pm | Reply
          • ZoomerX:

            I’m with you… Still waiting 7 days later. Also no reply to my last update on the ticket.

            December 27, 2013 @ 6:33 pm | Reply
        • isares:

          Is it possible to help me to setup and config a software zPanel to my centos server please?

          I still waiting my server too and understand your reason.

          December 20, 2013 @ 8:30 pm | Reply
          • It’s an unmanaged server and you’ll have to do the zPanel install yourself.

            December 20, 2013 @ 10:33 pm | Reply
  51. I ordered on 11th Dec. Site said within 72 hours. No delivery after 1 week. I asked fir refund. They refunded me.

    its a good deal but the setup time is a turn off.

    December 20, 2013 @ 9:51 pm | Reply
    • Server are being provisioned as we speak, but there’s a long queue. We’ll get to you when we can.

      December 20, 2013 @ 10:34 pm | Reply
  52. Digital Duke:

    My server (ordered Dec 10th) has just been provisioned :)

    December 22, 2013 @ 10:46 am | Reply
    • Digital Duke:
      December 22, 2013 @ 2:36 pm | Reply
      • Thanks for the review.

        December 22, 2013 @ 5:26 pm | Reply
        • isares:

          I order 9 Dec why my server not ready ???

          December 22, 2013 @ 6:44 pm | Reply
          • Custom orders that are not the default config take a bit longer to put up

            December 22, 2013 @ 7:55 pm | Reply
          • ZoomerX:

            I ordered Dec. 8 with the default config. Still waiting.

            December 27, 2013 @ 7:15 pm | Reply
    • ZoomerX:

      I ordered 2 days before you (the 8th) and STILL haven’t been set up. This is bullshit. If I don’t see my server very soon (like, next few hours) I’m taking my business elsewhere.

      December 27, 2013 @ 6:34 pm | Reply
      • Please open a support so we can take a look at your order. This isn’t our helpdesk

        December 27, 2013 @ 6:54 pm | Reply
        • ZoomerX:

          I understand this isn’t your support queue (and as you can see, I didn’t request support from, or direct my comment to, you, but rather to the Digital Duke, the OP). But yes, I have opened a ticket already.

          December 27, 2013 @ 7:50 pm | Reply
  53. Josh:

    Got mine! For those curious, vSphere 5.5 installed without issue. Board on mine appears to be XS23-TY3.

    December 22, 2013 @ 4:40 pm | Reply
    • Great. Enjoy your server. We’ve been transparent on all the problems. Those that needed a refund have been. Some things have been out of our control and we apologize for it.

      December 22, 2013 @ 5:26 pm | Reply
  54. Thanks for all the interest everyone in this. We’ve just turned up an additional 10G PCCW circuit. Enjoy the network improvements. Happy Christmas.

    December 24, 2013 @ 5:36 pm | Reply
  55. ZoomerX:

    Yup, after Harry’s response on the ticket I am definitely done. Continuing to accuse me of lying despite the ticket history clearly showing differently.

    Bottom line, I definitely would not recommend this company to anyone. I feel like I have been treated like dirt. They could offer me a server free for life right now and I wouldn’t accept it.

    Good luck to everyone else who ordered, hopefully you all actually get your servers and have better experiences than I have had.

    December 29, 2013 @ 12:41 am | Reply
    • Hi, thanks again for the feedback. We’ve treated you like every other customer. We’ve offered you credit, which again you’ve said is not the case.

      Either way, good luck with your ventures in the future.

      December 29, 2013 @ 1:33 am | Reply
  56. Daxter Fellowes:

    So, since there has been cancellations, does that mean there are still servers to order?

    December 30, 2013 @ 8:59 am | Reply
    • Feel free to open a presales ticket with what you want and we will see what we can do.

      December 30, 2013 @ 9:03 pm | Reply
      • Daxter Fellowes:

        Just an update. Went ahead and picked up surplus stock. Paid Jan 2, delivered around 12am on the 4th. Nice turnaround time. Thanks for your prompt attention Alex.

        January 4, 2014 @ 3:28 am | Reply
  57. I opened a ticket in november waiting for stock, they said they were going to email me when they got stock, and I still never got that email, and they are still out of stock. Wth?

    January 3, 2014 @ 1:08 am | Reply
    • This is because we are still out of stock.

      January 4, 2014 @ 1:46 am | Reply
      • To clarify: the SSD servers are in stock not the HDD ones. And yes it’s a different type of server. The SSD ones have 2.5″ drive bays and the HDD ones 3.5″. Unfortunately we can’t swap the SSD ones for HDD.

        January 4, 2014 @ 10:30 am | Reply
  58. Gabe M:

    I placed my order for the sale on December 2nd, and shortly after placing the order I had inquired about an anticipated time frame for provisioning. I was originally told normal setup is approximately 2-3 days, but due to Thanksgiving, and recent sales, this may be pushed back a few days. Since then, I have submitted infrequent tickets due to their updates via email indicating delayed shipments, damaged hardware, holidays, and high volume orders from sales, and as such I have been comfortable waiting for my server.

    It has now been 1 month since I have placed my order, and now my tickets regarding setup time are going unanswered — something which they previously only took a few hours to respond. Furthermore, it appears that those having submitted no changes to hardware, as a colleague of mine had, received a server much more quickly. He only ordered additional IPs, but has already received his server approximately 2 weeks ago. I had made an upgrade from 1TB to 2TB hard drive due to the significant value. I suppose had I known making this upgrade would have delayed my order by over 2 weeks (and counting), I would have kept a stock setup.

    Now here I am after 1 month of waiting, having already received my first invoice along with multiple “overdue” notifications, without a server. I simply hope I can receive an update soon as this is certainly does not fare well, as is beginning to show the signs of an overwhelmed, and under resourced operation.

    January 4, 2014 @ 12:30 am | Reply
    • Email me personally I will take a look at your ticket: alex.wacker@queryfoundry.com

      January 4, 2014 @ 7:35 pm | Reply
      • Gabe M:

        I was able to speak with Alex via direct email correspondence. He was able to offer me some additional customer service and options for my situation. I am now patiently waiting for an update and will provide details as they’re made available.

        January 6, 2014 @ 11:38 am | Reply
  59. Nahuel:

    Will you be adding stock any time soon?

    January 11, 2014 @ 6:41 pm | Reply
    • Yes, we’ve restocked. Provisioning a few remaining offers from the sales that we have had problems with but other than that we’ve just gotten another new batch of servers.

      January 26, 2014 @ 10:26 pm | Reply
  60. zidit:

    Hi,

    Out of stock. How long when do you restock again?

    February 6, 2014 @ 1:22 am | Reply
  61. _____________Cc,.:

    Yesterday I bought a,
    I hope as soon as possible steup

    February 9, 2014 @ 12:39 am | Reply
  62. Manoel:

    Hi, will you be adding stock anytime soon? Thanks

    February 14, 2014 @ 3:31 am | Reply
  63. Jason:

    Have an estimated time frame for a stocked server?

    April 7, 2014 @ 4:44 am | Reply
  64. Samee:

    Can I pay for each month from a different Paypal account?

    June 19, 2014 @ 7:40 am | Reply
  65. Naveen:

    is this offer still live and have you got stock

    October 10, 2014 @ 7:21 am | Reply
  66. void:

    I ordered one of these and it’s been 3.5 weeks waiting for it to get set up, still no update. :/

    November 27, 2014 @ 12:38 am | Reply

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