Abdullah, from HostHatch, has sent in some new and upgraded offers for LowEndBox readers. These offers are available in three locations: Amsterdam, The Netherlands; Stockholm, Sweden; and Los Angeles, California, USA. The OpenVZ-based SSD plans feature a free RAM upgrade exclusive to LowEndBox!
OVZ-SSD #1
| KVM-SSD #2
| OVZ-SSD #3
|
More offers inside.
Abdullah and Emil celebrated the third anniversary of HostHatch earlier this year with the addition of Los Angeles and Stockholm, as well as an overhaul of their product line. HostHatch is a registered company in Tampa, Florida, USA. They are known for their owned hardware and transparency about it. You can find some pictures of their hardware on their Facebook page. Like noted before, HostHatch has invested heavily in new hardware, which allows them to offer more resources for the same price as before. They’ve also started offering DDoS-protected IPs in the Netherlands and Los Angeles (USA), with protection up to 20Gbps/8M PPS. Their new nodes are equipped with Intel E5-1650v2 CPU, at least 64GB DDR3 RAM, and the new LSI SAS3 RAID controllers. Servers are backed up weekly. All offers also come with one free Comodo SSL certificate per IP address. Reviews of HostHatch are quite positive and I myself have had nothing but good experiences with them. Feel free to share your experiences with them here in the comments!
VZ-SSD #2
| KVM-Storage #0
| KVM-Storage #2
|
HostHatch accepts PayPal and Credit Cards (through Stripe). They also accept Bank Transfers on request. Refunds are provided within the first 7 days on the basis that there is a fault on their side (so not for personal reasons or otherwise). Additional IPv4 are $2 each per month and additional IPv6 can be added for free on request. From a look at their ToS: basically, they do not allow anything illegal, or anything that attracts DDoS attacks. For more information, have a read of their Terms of Service and Acceptable Usage Policy.
Network Information
Amsterdam, The Netherlands
Test information: http://mirror.ams.hosthatch.com
Los Angeles, California, USA
Test information: http://mirror.lax.hosthatch.com
Stockholm, Sweden
Test information: http://mirror.sth.hosthatch.com
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- It’s been a great ride - December 14, 2015
- Cheap Windows VPS – $21/quarter 1GB KVM-based Windows VPS in 11 worldwide locations - November 30, 2015
If at the signup ,ip found to be blacklisted by gmail,will you give refund
no one wants spammers like you…
who is this daniel and why this idiot is trolling me?
read carefully,I dont want vps for mass mail,improve your english
I don’t think we will be the best provider for you. Best of luck in your search, and I will definitely look into improving my English.
abdullah,my comments were for danielM,sorry for confusion,u r highly professional in job,I must say
As long as the IP address was blacklisted at the time of the delivery. FYI – we do not allow mass mailing.
Thank you for this post Maarten. There’s a few changes to be done to avoid confusion in the post, but in the meantime, I’ll be around to answer any questions. :)
I ordered the OVZ-SSD #3 but my vm only has 3 CPU cores
pinghostse:~# cat /proc/cpuinfo | grep processor
processor : 0
processor : 1
processor : 2
I opened a ticket.
Fixed – I’ve responded to your ticket.
I find it kinda worrying nodeping is running on openvz vps…
Perhaps you should take that up privately with them? :)
I was with them since their first months and it was great experience. Abdullah is very helpful and competent guy. However could you accept Bitcoins (via WHCMS gateways like Bitpay or Coinbase)? I would love to back to you guys!!!
Thank you David, and very good to see an old customer. We don’t currently accept Bitcoins at the moment but we are definitely looking to. Check back in a few days please :)
Currently it is credit cards, PayPal and bank transfer.
I will, be sure I will and I will place an order! :-)
How much is additional bandwidth?
Please send an email to sales@ – with how much you need and in what location. If you want to know the per TB rate, that is $4/TB/month.
You are not allowed use vpn when you order, totaly shit service.
Do you know Maxmind? It’s the one protecting the WHMCS order from customer using Proxy/VPN.
Why do you use vpn at the first place? Hiding your location? Maxmind will compare your address with your vpn IP, if it’s not match, then your order will be flagged as fraud/malicious.
I am sorry but we would not have accepted you even without a VPN after seeing your “nice” language.
I don’t understand how it’s totally shit service considering the fact that you haven’t even used it. But I appreciate your feedback.
I bought the OVZ-SSD #3 offer yesterday (NL location). Its a great deal.
root@serv1:~# wget freevps.us/downloads/bench.sh -O – -o /dev/null|bash
CPU model : Intel(R) Xeon(R) CPU E5-1620 v2 @ 3.70GHz
Number of cores : 4
CPU frequency : 3700.111 MHz
Total amount of ram : 1536 MB
Total amount of swap : 1024 MB
System uptime : 18:50,
Download speed from CacheFly: 80.3MB/s
Download speed from Coloat, Atlanta GA: 8.40MB/s
Download speed from Softlayer, Dallas, TX: 18.6MB/s
Download speed from Linode, Tokyo, JP: 2.34MB/s
Download speed from i3d.net, Rotterdam, NL: 29.1MB/s
Download speed from Leaseweb, Haarlem, NL: 93.5MB/s
Download speed from Softlayer, Singapore: 5.19MB/s
Download speed from Softlayer, Seattle, WA: 6.20MB/s
Download speed from Softlayer, San Jose, CA: 5.10MB/s
Download speed from Softlayer, Washington, DC: 24.9MB/s
I/O speed : 1.2 GB/s
Support was very kind, helpful and fast with an ajustment of ram. First they forgot to give me the extra 512 mb ram, but is was fixed in 10 seconds.
Mayby i take one more of their offers.
Thanks – the extra 512 MB RAM indeed is added manually. Good to see you are happy :)
Hey, how much is DDOS protection?
Do you mean how much does it cost or the size it can protect up to?
I can’t order with you, I get “Invalid phone number” message, why?
I live in iceland, so it starts with +354 and the phone number is 7 digits, so it looks like this: +354XXXXXXX
How many digits should it be, cos I can add zeroes in the end, and it will work fine…
All is resolved, I am now a Hosthatch customer…
Good to have you with us. You can always reach us through the helpdesk for any further issues.
After two days of having a server with them, and before I even set anything up on it, my server was ‘hacked’. I received an email it was using to much processing and it would be reset. I’ve owned many servers and for this to happen it had to be the owners, the only people who knew the password to it (was not a simple password). I’m paying for convenience not inconvenience. Someone saw it wasn’t being used and took advantage. If it wasn’t them that’s unfortunate because I will forever think it was.
This was roughly one year ago.
They were at least quick to solve my ticket.
“Anon”,
I really wish I could say “I understand and will look into this for you” but I really am not sure what to say, because this does not make any sense to me. Why would we, the owners, run anything on your server? We have quite a lot of spare capacity, why would we specifically use your server and then suspend it?
I hope you can at least provide me with a ticket ID so I can look this up?
Non simple password won’t help you to be hacked. Not updated system is vulnerable. If you had SSH on port 22, be sure – all things are possible and sometimes it happens. I had few hundreds VPS (as it’s my hobby) – and had few successful attacks on my servers. Blaming on provider is nonsense (unless they are keeping updated vz, kernel, solus, etc.).
I think his name being “Anon” and no ticket ID provided says quite a lot. :)
No problems here. Grabbed a similar deal with them back in April? Since then the only downtime we had was a couple of hours for something on their end and then when they shutdown our server for too many resources being used (runaway Minecraft runtime on our end from the 1.8 release) which was resolved in less than a day.
Recommended.
Thank you, indeed it was April. It was HostHatch’s 3rd anniversary. :)
Bought one just yesterday with them, and so far I’m very impressed with the performance. Only thing I had was when I first signed up; I didn’t get the extra core and 512Mb of RAM so I opened a support ticket late Saturday night and the next morning I had it with no other issues. At the price, especially with this deal, you can’t beat it.
Thanks Tempest. The RAM is indeed added manually as it’s a special for the LEB users.
Glad to have you with us!
I don’t appreciate Abdullah’s tone when communicating with customers on this site. Will go for another provider.
Not exactly sure which comment you are referring to exactly? :)
Frankly I cannot detect any appropriate “tone” in Abdullah’s messages. Can you point out something?
Hi
I am currently with Catalysthost.com, it is a 2GB Ram KVM. I want to move to Hosthatch, but the price is more expensive, I am wondering if I can have a discount? they offered me $10.5 every month.
Paul
Sadly we will not be able to match that price. The best price we can offer is already in the offers above.
got 2 vps from them ,, speed is awesome :D
Glad to have you with us :)
any one can tell me about their Support & service.
All i know, they are stable.
Log started: 06-10-2014 13:44:46
Uptime: 99.99% (last 30 days)
Thanks Salih!
I just bought the special above. It has a $5/month (cheapest KVM).
The payment went through fine via paypal, but then going into vps.hosthatch.com to install centOS 7, I was unable to ping nor ssh login via root to the
IP address provided by them. I used the same interface to reboot and reconfigure networking too. Still not able to log in via root.
Can someone provide me with details that I am missing or anything that should be done? I am hoping that this is a legitimate service.
Don’t want to be buying an VPS (KVM) that does not have a legitimate IP address at the other end.
Just wanted to update that they fixed my server, and I am able to go in now. Give them a shot.
Glad to have it set up for you :)
Their provisioning must not be automatic. I bought aVPS from them on Dec 22 and it still hasn’t been provisioned. I also opened a ticket, but there has been no response (maybe due to the holiday?). If I don’t have a server by the end of the month I’m going to dispute with PayPal.
Apparently if you use PayPal to pay you have to use a bank account. Guess I’ll go elsewhere.
Isr1,
Your account had an extremely high fraud rating by Maxmind. On top of that, your Paypal account was 1 month old and unverified. I am sure you can imagine how it looks like for us. Sorry it did not work out.
Our provisioning is automatic and we are working in the Christmas holidays.
Hi all,
I would just like to say I signed up with them on their $8 a quarter mini vps (just for testing stuff) and they are amazing.
They answer tickets quickly and most importantly with a meaningful answer (not a canned response)
The vps performance is good, good network speed and good disk IO
Thanks Joe!
Ordered a storage vps, Support is terrible, waiting ages just for one reply.
Do you mean the ticket about “how to access FTP” on an unmanaged server? :)
Hey guys,
Wondering if uses like a seedbox/torrenting is allowed and whether you recommend NL or SE would provide better transfer speeds to New Jersey, USA. I tried your test links and it appears the NL one is down. On the SE mirror I was maxing out at just under 1mbps which isn’t bad!!
Thank you in advance :)
Kom, please see hosthatch.com/datacenters – you can check what network suits you the best from there. We allow legal torrents only.
Can anyone comment on their Svensk/NL network ?
Hello, 2 days my NL vps is down. No ticket answered =(
Preparing to move to another company
Jembak, I am not aware of any 2 day downtime happening with any of our nodes. Could you please email me so I can look into this and make sure you are compensated, assuming this was something on our side? Sorry for the inconvenience caused to you.
Hi there, big wall of text (rant):
I tried to order a VM from hosthatch, as the offers look really cool, but … I don’t know, those guys are really paranoid, don’t ask me about what exactly – I don’t know. After running into the same issues as a previous speaker about the telephone number being in the wrong format (hint: it has to be like 00491239876543), the password being not strong enough and the form forgetting what I entered before, when I finally reached the checkout, it said my order was considered fraudulous. I opened a ticket about that, which was answered after ~20hrs, and only after I made my third comment in it. The fraud issue, so I was told, came up because I submitted the order through a VPN/Proxy, which is true, but strange. So I tried a new order, like I was told to do, this time from my work PC. That order was also consodered fraud, don’t know why this time, but the supporter Mike W. came back, questioning me about if xy was really my ISP and which package from the ISP I was using and what the URL to the product package at the ISP’s was. I told him that it’s none of his business who my ISP is. Answer yet to come. What are they thinking, that someone is intercepting ALL of my internet traffic to get access to the VM I am about to order?
reply received, basically: I am the malicious user. Obviously giving them my address details phone number and email address is not sufficient.
quote:
>>>
Our system feels that you are hiding your real IP address by using a VPN or a proxy, this is something hackers or users with malicious intent usually do. This is why your order is being caught up by Maxmind.
I am sorry if you feel this is none of our business. I wish you the best with another hosting provider.
<<<
If customers MUST come from a "consumer" IP range they should state so. Or block the entire process before starting it. What a hassle. :(
Peter, I reviewed your account. At first, your order came through a VPN. We asked you to turn it off and order again. Your order came through another VPN hosted at 1&1 Internet, which itself is a hosting provider. This detection was made by Maxmind.
According to you, it was your own ISP and not a VPN, which is why we asked what ISP you are using and if you could give us the link to their official website so we can verify. Your answer was that it is none of our business.
At this point, we asked you to go with another provider. We obviously do not want to lose real customers like yourself but at the same time we need to protect ourselves from the malicious users that sign up daily with us and most of them use a proxy or a VPN while placing the order.
Hey Abdullah,
as Peter mentioned a german landline prefix in his first comment, I’ve to tell you that *1&1 Internet AG* is a big ISP in Germany which sell DSL-Lines, this is their biggest business in germany and not the server part: http://dsl.1und1.de/?linkId=hd.subnav.dslflatrates-uebersicht
So I don’t think he was using a VPN ;)
Tried signing up several times, but every time the website returns with a message saying I forgot to enter something (while it’s certainly there). What’s worse, when it returns with the previous fields entered shown in gray, the password is in plain text. And what happens next, is that the site again returns now saying I forgot everything except the one thing I entered again from the first time.
This does not come across as very trustworthy to me. Not signing up.
Sjef – sorry for the problem you faced with the order form. If you email sales@, we can manually sign you up.
I don’t think an order form error should give you the impression that we are untrustworthy, please do try us out.
How long does it take to provide the KVM VPS? I have ordered 8 hours ago and still have not received any email saying that the VPS is ready. I also created a ticket and still no response. Is it because its weekend or what??
Sometimes (very rarely) provisioning can take a few hours but it is usually instant. Sorry for the delay you faced.
SCAM from HostHatch! They STEAL MY MONEY after pre-payment for 6 months!
I deposited in Advance to my HostHatch account a 6 month pre-payment, incl. the cPanel option, so that when the invoice arrives, my websites and service won’t be interrupted.
HostHatch, by mistake, suspended my account because no invoice was generated.
I contacted them, they apologised and re-activate my account, BUT now all my websites were not working, my DNS was not resolving as it was before.
I asked them politely either fix or refund me because I don’t know how to fix deal with it.
They said I should pay another company that they recommend to fix it for me, because for this price they only provide hardware, not support.
Since it’s been less than 7 days from my payment/billing cycle, I asked them for a refund. On top of that they never wish to help, like most other hosting providers do. I pay 30$ per month for a VPS including a cPanel (a 6 month pre-payment), I believe at least I should get some support, especially when the problem started after they, by mistake, suspended my account after which all my sites don’t work!
I Canceled my service for which I prepaid through my Control Panel, so they know that I am not using it since I am asking for a refund in which they replied: “Submitting a cancellation request is not the channel to request for a refund, this is your choice to cancel your service immediately (early) or at the end of the billing period (the end).”
So now I prepaid for 6 months then canceled after few days and they keep all my money. Do you guys believe is right to treat your customers this way? Any Recommendation guys you can give me or to them regarding this situation?
They are selling an unmanaged service, if you need help with software then you should not have bought an unmanaged service.
Expecting managed solution with un-managed service provider is like person at wrong place.
I am being with them for past 12months with no downtime or downtime with announcement.
They are really doing good.
Coupon expired , snif. Dont you have any other special?
The worst support I ever met.