Jonathan is back from HostMyBytes. Their new offer is available in 4 locations across the globe which include Los Angeles, Chicago, Canada and France. This by far their most attractive offer yet for our readers so we really hope you enjoy what they have to offer for you!
Here’s what they had to say:
“HostMyBytes was born out of necessity, and today is well over three years old. We created HostMyBytes to fill our own needs for excellent hosting services. Then we decided to share our vision, processes and high standards with the world. Web hosting is what HostMyBytes does, and we strive to do it consistently better than any other company.”
***Want a free month on any of these plans? Well you got it, they stated our readers just need to open a ticket after your order, mention you’re from LEB, and they will provide you with a free month on any plan that you order, so long you mention you’re from LEB***
256MB Global VPS Special
| 1GB Global VPS Special
| 4GB Global VPS Special
|
HostMyBytes started offering VPS services last year (2014). Jonathan told us that they have over 1,000 active customers and that they are growing fast. For those interested, their WHOIS information is public. HostMyBytes supports payment through PayPal, Credit Cards and Bitcoin. They offer a 30-day refund guarantee to all new customers, so it is fairly safe to try their service. An interesting note, their support statistics is shown in their about page. Based from the data, it seems their support is pretty good. Kindly read their Terms of Service, Acceptable Use and Privacy Policy before making any purchase.
Host Node Specifications
Network information
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- Upbeat Hosting – DDoS Protected Resellers, Master Reseller Accounts, VPS Hosting from $8/yr in New York Datacenter! - November 20, 2018
Hi! Thank you for listing our offers on here! If anyone has any questions, please feel free to open a ticket at https://clients.hostmybytes.com/submitticket.php?step=2&deptid=1 for the fastest response times.
I will also check/refresh LEB on a frequent basis (several times a day) so you can also post your questions here!
Thanks guys!
Jonathan
HostMyBytes
Hi Team,
I submitted a Ticket #115665 more than 24 hours ago, and still there is no response came from your end.
You mentioned everywhere max response time is 1 hour but its been 24+ Hours for me but there is no feedback from your team.
I hope to get a reply today atleast.
Thanks
Warm Regards
Using this provider from 2 years+, quick support and servers work good.
Just got a new one in Los Angeles, as a heads up, for those from Asia they are offering free asia optimized network for that location. Just select in for the asia optimization in the order form.
z
Hi Zhai! Thank you very much for your business and for ordering another server with us, we look forward to many more years with you!
Jonathan
HostMyBytes
Just ordered two 1GB Global VPS Special. One in France, one in Los Angeles. WOOHOO!
Hi Hazel! Please let us know if there is anything we can ever do for you!
Jonathan
HostMyBytes
Few questions:
1. Is TUN TAP and PPP Supported? (can I run openvpn)
2. Will price ever increase or stay the same ?
3. How long have you guys been in business?
Thx!
Hi Troy,
#1 Yes we have clients who are able to run OpenVPN fine. All of the modules you specified are supported (TUN TAP and PPP)
#2 Prices will never increase. They will stay the same for the life of the service.
#3 We have been providing VPS services since 2014, so well over 3 years :)
Please do let us know if you have any further questions.
Jonathan
HostMyBytes
Ah, good old HMB. Impressive offers. Used them many years ago and while the service was great, unfortunately had to cancel at the time as I couldn’t justify a vps then, and was unemployed.
Couldn’t say no to the 256MB offer. I’m happy to be back :)
Welcome back!
Please do let us know if we can assist you in anyway.
Jonathan
HostMyBytes
I would recommend Hostmybytes. Using my canada vps there as a tunnel/VPN for when i’m at school :)
The speeds/network is really good!
Hi Keith! Thank you for the kind words. Please do let us know if we can assist you.
Jonathan
HostMyBytes
Keith: I’m using the canada VPS for public IP. And Google absolutely hates my IP Address. Every 3rd Google Search I do triggers a Captcha. And Google thinks I’m in Brazil, not Canada. Have you seen any of these problems?
AWESOME OFFERS!!! I just ordered the 4GB one and prepaid annually. Opened a ticket right after my order to activate my addons, and got a response stating it was done in 6 minutes. Rapid support response I must say!
Hi Nicholas! Welcome to HostMyBytes and thanks for the order. If there’s anything else that we can help you with, our support is available 24 hours a day :)
Jonathan
HostMyBytes
Is there a limit to how many I can order at this LEB pricing?
Well, good news for you because there’s no particular limit set in place on a per-customer basis as to how many you can order. :)
The special promotion as a whole is however limited by quantities and availability. But as long as you don’t see an out of stock message when ordering, then you should be clear.
Please do let me know if you have any further queries.
Jonathan
HostMyBytes
Thanks for the fast response Mr. Jonathan! That ends up working out perfect for the deployment then, I will go ahead and order four total. Two would be in Chicago and 1 in Canada and 1 in LA.
Hoping to get everything setup quickly as my boss threw a deadline on me at the last minute, to finish everything by midnight today lol…
Looking forward to working with you guys, thanks again…
Hi Gordon, thank you for your business and not to worry, these are instantly activated after your order :).
Jonathan
HostMyBytes
Thanks for the offer nick! I’ve been looking for a Canada VPS for a while, but until now, never saw a deal that made me want to fire away the trigger. Pretty decent offerings here from Hostmybytes.
Most welcome, enjoy!!!
Thanks again for everything Nick, much appreciated :).
Jonathan
HostMyBytes
No problem at all, best of luck with the sales!
Thanks, I’m happy to see that you are enjoying the offers!
Jonathan
HostMyBytes
As a note for everyone, Bitcoin payments are now accepted. During the ordering process, you can now select PayPal, Credit Card, or Bitcoin :).
Jonathan
HostMyBytes
I have updated the tags and post to reflect bitcoin for you, enjoy!
Appreciate it, Nick! Have a great day ahead.
Jonathan
HostMyBytes
Do I miss this offer? I want buy 4GB VPS Special
These offers are selling quickly, and I just added more stock. As long as you don’t see an out of stock message when ordering, you should be clear to order!
Jonathan
HostMyBytes
Picked one up in LA, so far so good
Great! Thank you for your business; please let us know if there is anything we can assist you with!
Jonathan
HostMyBytes
Looks like I can’t choose the France datacenter, it’s currently out of stock?
And why I have to put a lot of my info while paying with bitcoins? :/
France sold out yesterday, we currently have availability available in Los Angeles, Chicago, and Canada at the moment.
Jonathan
HostMyBytes
Well, I’ll for something in Eu
I notice that my 1Gb $18/yr VPS in Canada is very slow on disk and CPU. The network seems OK downloading Ubuntu updates, but they seem to take a very long time to apply to disk. And even pressing enter over SSH prompt seems to lag, poor response. Seems like the server is overloaded.
Can’t speak for Canada but my VPS with them in Los Angeles, CA is extraordinarily FAST. In fact, one of the fastest servers I’ve ever experienced.
Hopefully they get that fixed up for you.
Thanks Chen. We really appreciate your words.
Jonathan
HostMyBytes
Hi Joyce! We’re hopeful to take a look into your VPS for you and identify any areas for improvement. Please submit a support ticket, and we’ll help get to the bottom of this!
Jonathan
HostMyBytes
I order one last night, only had time to use it for a few hours before I ended up making my way to bed. But I was able to get my LAMP stack setup, and my first impression about them is good. The servers are fast. Had a generic question about OS last night, and support answered me in under 15 minutes.
I’ll keep you guys updated with my experience.
Hi Chen! Thank you for the order and welcome to HostMyBytes. I’m happy to hear we’ve made a good first impression ;)
Please do let us know by ticket if you have any queries.
Jonathan
HostMyBytes
Hello,
Price for additional IPv4?
If i want to get a free vps for testing and after continue the service if i like it i am able to add addons after for some price like now?
Thank you!
Hi Lucas! The cost for additional IPv4 address is $1.50/month or if you’re on an annual plan, $18/year.
To clarify the free month bonus offer for LEB is on top of your order. For example, if you order a VPS for a month, you get 2 months for the price of 1. Or if you order a VPS for a year, you get 13 months instead of 12.
We will always be happy to work with you on any future upgrades required.
Please do let me know if you have any further questions or concerns!
Jonathan
HostMyBytes
if IT can be paid by Alipay，that would be perfect
Hi leetenzhen! We are considering adding payment gateway support for Alipay.
In the meantime, please feel free to checkout with PayPal, Credit Card or Bitcoin.
Jonathan
HostMyBytes
Proving the poor quality of HostMyBytes:
Hello everyone,
Well, I have registered new here. I have been a guest member of this community for long. I always make it a point to go through this community reviews/suggestions/advises/etc while I pickup a host or an Internet Service. This time, I wish to share my experience with this company HostMyBytes. (You can’t post unless you’re a member & hence I have registered )
Some preface:
It’s been almost an year that I have been a customer with them. I am fed-up with them now, and I am changing to another host as soon as my account expires with them.
HostMyBytes Service – My experiences
I have two services with them. One being a VPS & one being a shared webhosting. I couldn’t resist an offer I had seen somewhere about a host sale & hence I went ahead with it. I did read this thread before going with HMB as well, but this wasn’t this long, then .
My service experiences with cPanel shared hosting (Just a few instances):
I had realised that the IP I was assigned is a blacklisted IP, and hence I was unable to send emails to major mail hosting providers. I had asked them to improve anti-spam features and assign stuff like DMARC, DKIM, SPF, EHLO, etc. In fact, during this tussle, I was given a link (which links to Office365 Adminstrators Troubleshooting for blacklist – which had nothing to do with my issue;) and was asked to go ahead & figure things out myself! What a shame. They can’t manage to ensure that their IPs are white-listed ones. And when they are blacklisted, they ask their clients to figure it out & resolve the issue themselves!? Such a pity! Anyways, it took them a week to set them all in order. I had to assist them and every stage, including what the TXT record entries should be.
They always have disk space issues, as if they are always running out of space & it keeps affecting the clients. Their support keeps pacifying the clients asserting that the issue wouldn’t recur, but trust me it happens all the time. In short, if you’re a client with HostMyBytes, you can’t depend on the thought – “everything would be working fine”. You have to keep monitoring the **** yourself everyday, almost every minute. And the worst part, they don’t seem to monitor their clients’ services functioning. Like say for eg, if they had worked on some maintenance issue over a node, post that they wouldn’t bother to check if the clients on that node are functioning back. So, it is like that unless the client opens a ticket. I keep facing this disk-space thing every now and then.
Their Uptime. Its certainly not as good as they claim it to be.
I had requested a change of node as well, but nothing of such seemed possible, I guess.
I have had no issues with the VPS, probably because I don’t need to depend on their support for anything. The VPS uptime has been better.
HostMyBytes Support
I am sure many users might have been impressed by the – “within 60 minutes response” for support tickets, but that doesn’t add to the ‘Quality’ of support. They must have placed a group of men to simply respond to one’s ticket within the 60 minute deadline & keep the user on hold, until the technical support takes over. Well, that is absolutely fine, as I would see it as a competitive strategy. Fine, no complaints here. But they fail in maintaining a sound support team.
Just by claiming a 24X7 “very active” support doesn’t add a feather to their cap, obviously because their so called technical support team is damn dumb. I have been hosting with them since 1 year now & most of the support members have no knowledge on handling servers. On the contrary, the support members ask you the steps to accomplish the given task! It’s unfortunate that in almost every case that the support is clueless about proceeding ahead with any given task.
Corollary:
Disclaimer: My intention of sharing this is not for bitching against HMB, I got nothing against them, in person. I have already paid for all my services. They have not cancelled/suspended any of my account(s), with which I might have had come here to bitch against them – like a few of you might think. And even if they’d, I’d consider better & legal ways to deal, instead of ‘bitching’.(Lol! ) So, No! Nothing like that.
Anyways, my intention is very clear. Just like me, there are many users here & many unknown guest users (I was one, earlier) who do visit this forum for taking decisions on which host/service they should rely on. In this Hosting/Internet Service industry, where every now and then we see companies coming up, it becomes very important to judge, determine & choose the correct worth for.
In short, if you’re looking forward to go with HostMyBytes, its definitely not worth it. Its not reliable, as you can never be in peace, that everything would be fine while its handled by them. If you’re HMB agent/management, please make an effort to improve the ‘Quality’ of your support & services.
Cheers & Thanks!
Ugh, can I please have the last 5 minutes of my life back? I’m never reading a wall of text like this again lol. This almost sounds fake, but part of me wants to believe you’re a real person, and just don’t know what you’re doing. Real talk brother, this is an UN-managed server just like 99% of the offers on this website are UNmanaged.
If you want to take off the “un” and get managed support and service, please kindly pay the premium price tag and go with someone like futurehosting.com, you’ll be paying at least 10 times more but you will get the baby sitting that you need!
As far as HMB, they are fine. I have been a VPS customer since April. Nothing bad or anything worth commenting about to say about them. Service works fine enough for me to trust to use it in production, nothing else to say really..
Hi Henry! Interestingly enough, I just ran a client name search in WHMCS; and to this end, we still don’t have a client by the name of Henry. In point of fact, we have not been selling any shared/reseller hosting for quite some time, how long ago was this? We decided to stop pursuing shared hosting a while back, so we could better focus our efforts on providing VPS services.
Now that we’ve added more workforce to our team and have established our VPS services already, we will consider re-launching our shared/reseller hosting products in the near future. What location would you guys like to see this being offered in first :)?
Also – I’m glad to hear your experience with our VPS has been satisfactory. I would love to hear from you and work this out, my email is jonathan@hostmybytes.com.
Jonathan
HostMyBytes
Ordered in CHI – thanks guys great prices!
Great; thank you and welcome to HostMyBytes!
Jonathan
HostMyBytes
Like I always tell my team when I’m in Vegas.. GBGH! Go Big Or Go Home ! Hahaha.
I ordered the 4GB package in California :) Too good of a deal to let go at $30/yr.
Speaking of which, you guys should expand to Las Vegas one day..! it’s still a fairly connected location and the land is much cheaper.
Thanks Bryan for the order and suggestion, we will certainly consider expansion to Las Vegas in the future.
Jonathan
HostMyBytes
I got one in Canada, and have been pleased so far. Only problem I have had was with ipv6, it took about a day for it to work properly. I never realized how much of a PITA it is to get OpenVZ/SolusVM to play nice with it until I started troubleshooting why it wouldn’t work. Lots of people trying to set that up and having it fail so for the price I think it is good even if it took a minute to work. I probably cost them more in troubleshooting time than they got from me, so I guess I’d better renew next year.
Hi John! Thanks for the kind words. I am glad to hear you’re all squared away, up and running!
Please do let us know if you have any further queries.
Jonathan
HostMyBytes
John: have you tried as a proxy? I’m using the Canada VPS for public IP. And Google absolutely hates my IP Address. Every 3rd Google Search I do triggers a Captcha. And Google thinks I’m in Brazil, not Canada. Have you seen any of these problems? Thank you.
Hi,
What kernel version of your Ubuntu image?
Thanks.
Our servers run the latest version of the OpenVZ kernel :)
Jonathan
HostMyBytes
Unfortunately, they aren’t. The latest OpenVZ kernel is RHEL 7 (3.1.0) these are running RHEL 6 (2.6.32). I opened a ticket (431402) to have the kernel upgraded, or be moved to a server that is running a more updated kernel, and was told I would need to buy a KVM server if I wanted a more up to date kernel to run Docker.
It’s a bit of a bummer.
I Just realized, the RHEL 7 kernel is still in testing and not released fully yet. So these are the latest non-testing offered by OpenVZ sorry about that.
I’m also pleased so far, support is fast
Hi! Thank you for the kind words! We appreciate it, very much.
Jonathan
HostMyBytes
Please any news for the future stock in France?
Hi hahanas! At the moment, we’re sold out in France. We still have other locations available in the order form. We hope to add some additional stock in FR soon!
Jonathan
HostMyBytes
ordered 1 in LA.. instant activation.. support fast.. vps run best.. thanks jonathan..
Hi Victor! Thanks for ordering and I’m happy to hear about your positive experience with HostMyBytes. Please do let us know if there is anything we can do for you.
Jonathan
HostMyBytes
Will you add some stocks in France?
Hi Remo! At the moment, we’re sold out in France. We still have other locations available in the order form. We hope to add some additional stock in FR soon!
Jonathan
HostMyBytes
just see this offer
please active my vps
Hi! All of our orders are instantly activated, please let me know your order number if not :)
Jonathan
HostMyBytes
Please add stock in France :(
Hi Andi, thanks for your interest! At the moment, we’re sold out in France. We still have other locations available in the order form. We hope to add some additional stock in FR soon!
Jonathan
HostMyBytes
Will there be more in Canada?
Perhaps in the future!
Jonathan
HostMyBytes
Thanks Jonathan! Amazing offers and pre-sales assistance to my questions :)
Happy to now be a HMB customer.
Hi Ray! I am glad I was able to assist, and it’s a pleasure to have you with us. Thank you for choosing HostMyBytes!
Jonathan
HostMyBytes
So far I’m very pleased with the service. I picked up one of the 4GB deals. One thing that I hope they will add in the future is more cryptocurrencies as payment (specifically Monero)
Hi Jeff! Thank you for choosing HostMyBytes. I appreciate your suggestion. We do plan on accepting additional cryptocurrencies in the near future.
Jonathan
HostMyBytes
I used the 4GB deal to run a Monero node, and they suspended my service within 6 hours for allegations of mining. I’m clearly disappointed. They still haven’t restored my service after I explained the situation.
Update: they have restarted my service. Hopefully there won’t be issues in the future. I’m not trying to abuse anything, so it’s annoying to be caught up in all this. I haven’t had issues so far with other VPS providers.
I’d be interested to know if they allow staking of cryptocurrencies seeing as it’s not resource intensive?
good customer support and servers. I don’t think it is possible to find a better deal than this one.
I would recommend them.
Hi Yefim! Thank you for your appreciation, and we appreciate your business. Please do let us know if there is anything we can do for you.
Jonathan
HostMyBytes
Jonathan:
Ordered a VPS in LA and I am satisfied with it. Can you please add some stocks in Chicago so I can set up my backup server there?
Thanks for your caring service,
Hi Samvel! Thank you for your kind words. We’ve added additional stock in Chicago at this time.
Jonathan
HostMyBytes
Canada out of stock?
Hi Nb! At the moment, yes. We currently have limited availability left in Los Angeles and Chicago however!
Jonathan
HostMyBytes
Just for the record, since i read the comments above, do you have any Blacklisted Ips ?? I didnt know about such issues until i purchased some vps servers and my mails started bouncing and blocked and after a lot of checking i got the message that some ips was blacklisted or some part of that ip range was
I know a hosting provider wouldnt do that. but maybe previous customers did some stuff and such things happened
Hi kumaran! If this is what happened with your VPS with us, please do raise a support ticket and we will gladly swap out the IP for you without hesitation.
Jonathan
HostMyBytes
No problems here i’m quite satisfied!
Thanks folks
Hi Paul! Thank you so much and please do let us know if you have any queries.
Jonathan
HostMyBytes
How many minecraft worlds can i have on a server hosted on your VPN?
Extraordinary service! Aaron from their tech team was happy to move me to Chicago when I decided I wanted to try another location. That was a nice gesture. More providers need to follow suit of going the extra mile!
They did the same for me
Hi Rod! Thank you for the positive words, please do let us know if we can ever assist you in any other way!
Jonathan
HostMyBytes
Reg the 4GB offer, it looks to only be available in 2 locations, not 4 like the description mentions. Are the others now sold out? (Only see LA and Chicago)
4GB box only in LA and Chicago :/
Didn’t you say, EUrope was available too?
We have UK available now :) You can select this in the order form.
Jonathan
HostMyBytes
Starting now, HostMyBytes has expanded services to the UK.
These offers are now also available in London, UK! Select your server location in the order form.
Test IPv4 for London: 89.34.96.126
Jonathan
HostMyBytes
Can i use the vps for mining?
Is there an option for more than 150GB? (100GB + 50GB upgrade?) e.g. 300GB or 500GB?
Thanks
Hi Chris! Please feel free to contact us at https://clients.hostmybytes.com/submitticket.php?step=2&deptid=3 and we would be happy to come up with a customized package for you.
Jonathan
HostMyBytes
been using this provider for a little over a month now, and i must say they are by far the best providers i’ve bene with so far, and i’ve tried alot of vps providers. thank you for such great service and affordable prices. highly recommend this provider!
Hi Mohamed! Thank you for the recommendation and it’s a pleasure to have you with us. We appreciate you choosing HostMyBytes!
Jonathan
HostMyBytes
Hi @Jonathan,
A quick question (I can raise a ticket if you prefer)..
I have purchased a 4GB Global VPS Special, and I really want to run an Ubuntu instance with a GUI, to act as a development environment for me. I saw that the only choices were for Ubuntu 16.04, and I can install Xfce on this, but it is a little problematic.
Is it possible to install Ubuntu 17.04 desktop image on my instance, that I can RDP / VNC into and use software such as Visual Studio Code? I know it is not what this is really intended for, but I have been unemployed for a long time, with very limited funds, and this offer is the best way I can find to create a usable environment I can access from my low spec PC.
Thanks for the great offer! I wish I could purchase a larger instance, but the speed so far has been really impressive :-)
Merry Christmas,
David
Please disregard this – I have now installed MATE, and have a functional desktop environment.
It’s a good deal for the price.
I chose Los Angeles, and the VPS is a Xeon E5-2620 @2.00Ghz,(now with 6 cores after paying a little extra to upgrade).That could be better, but looking at the price, it’s an absolute steal.
Network latency is a little high, but reaches 100 Mbps download and 80Mbps upload quite comfortably.
So far, not a single problem. I would buy again.
Great David! Thanks for choosing HostMyBytes and please don’t hesitate to let us know if you have any queries.
Jonathan
HostMyBytes
Unfortunately, after a promising start, it seems that the servers have perhaps been heavily oversubscribed?
Performance is now pretty unusable.
I am using the 4 x vCPU (Xeon 2620@ 2Ghz), 4GB + 4GB vswap, 100GB RAID 10 deal. Located in Los Angeles.
A build of a Node application using webpack now takes 109 seconds, and memory is swapping when usage is only at 25%. I woke up to find the server was using more vswap than allocated memory, had to reboot it to get any sort of response.
By comparison, the same build several days ago was taking 38 seconds.
As a reference, the same build on Google Compute Engine, with an F1 micro instance (1 shared vCPU, 0.6 GB memory, 10 GB SSD) takes only 16 seconds.
Hi David! I recall that one one of our Los Angeles servers was performing a RAID array rebuild the other day, but everything should be settled by now. Did you open a support ticket about this? We have support staff available 24×7 available to help :)
Regarding SWAP – this is a good reference: https://www.linuxatemyram.com/
Happy New Years,
Jonathan
HostMyBytes
Yep, it’s now under 30 seconds for a build, which, being honest, is better than what I have paid for ;-)
Happy customer again. Cheers!
Any re-stock for Chicago?
Hi Matt,
At the time of writing this message, we have availability in Los Angeles and London UK. We are working on adding more stock for other locations but hopefully one of those locations would suffice you for now :)
Jonathan
HostMyBytes
Man, great offers. I hope you could extend some of these offers until the end of January or something. I really would like to get some, especially the 4GB and 1GB ones, but am currently in tight financial situation to afford the annual plans.
Hi Amir! Please feel free to check us out when you’re ready to order, or contact us if you need a customized plan.
Jonathan
HostMyBytes
I see there are still no 4GB VPS Specials available in Canada. If I buy and provision for LA, can I switch the location down the pipe when you have stock in Canada again?
Hi Jeff, not a problem!
Jonathan
HostMyBytes
So, on my ticket with presale questions not have any answer 12 hours. Who said about fast support?
Ticket #480405 & I will move my questions here:
——
Can I change my billing cycle in a future (for example if I will order $5.99/m plan can I change it to $30/y after one or some months)?
>>Their new offer is available in 4 locations across the globe which include Los Angeles, Chicago, Canada and France.
Now I see available only London and LA locations. Can you show London host node/network specification and looking glass?
How about adult content with London and LA VPS?
OMG! No answer on my tickets 24 hours!
Guys this is not serious. What 24/7 support if you do not answer to customets for 24 hours at all.
48 hours without any answers from support
Hi Unicom,
I apologize about the delayed response to your pre-sales inquiry this weekend. These are really attractive promotions that have (and continues to) generate a lot of interest and inquiries, and the fact that it’s the New Year holiday does not help with the work load either. Several of our team members have taken some time off work in order to spend time and be with their loved ones. One of my friends/co-workers Aaron and I been filling in those gaps and doing the best we can to keep up with the work load.
Our fleet should be back in full force by Jan 2 – no staff member has any scheduled time off after that date. In the meanwhile, Aaron and myself are doing our best and we appreciate your patience!
I look forward to working with you in 2018! :) Happy New Year unicom.
Jonathan
HostMyBytes
Do you not realize it’s a worldwide holiday called NEW YEARS?? Who the fuck is answering sales tickets on a holiday? Lmao I call you a client from hell, by client from hell I mean someone who is trying to find something to always complain about, someone who loves creating problems.. Please don’t sign up for HMB and ruin my services. I am happy with them and their support and don’t need people like you finding ways to cause problems
Thanks in advance.
@Jonathan Any corresponding KVM deal? :)
We’re working on putting some packages together for LEB… :)
Contact us for a custom KVM deal in the meantime.
Jonathan
HostMyBytes
I would recommend these guys. I bought a VPS on the last offer. Great performance and the solusvm portal is awesome.
Thanks John! Please do let us know if you ever need anything.
Happy New Year,
Jonathan
HostMyBytes
Just picked one of the 4 gig servers up. So far, so good, seems really too good to pass up at this price!
Hi Taubin! Thank you so much for signing up, and Happy New Years!
Jonathan
HostMyBytes
One of the most streamlined VPS providers I have used! Everything works as it should be, multiple locations is a great plus. I have a VPS with them in London and another server in their California site. I’m loving it!
Hi Gary! I’m glad to hear that you’re enjoying our newest London location, we launched that location under a month ago, and it has definitely been one of our most popular and fastest growing locations so far (right after Los Angeles).
Please do let us know if there’s anything that we can do for you!
Happy New Years,
Jonathan
HostMyBytes
I ordered a server, and purchased the 1 GBPS upgrade but received very slow speeds (less 10-20 mbps). The free month LEB promotion was not valid, and my other additional services were not applied (extra transfer).
Very frustrating, cannot recommend. I love the pricing, but I need better support and service quality.
Furthermore, I purchased a server in the Los Angeles location, but it was actually based in Wyoming. I honestly have no idea what is going on with this company.
Hi Rushil, and Happy New Year!
As indicated in the original LEB post, you must open a ticket with billing to claim the free month – it is not automatically applied. Addons are also manually activated, and the below snippet is mentioned in bold in your welcome email:
—
Please kindly note that if you ordered any addons during your order process, you will need to open up a support ticket to request those addons be activated.
—
I reviewed your support ticket and just to touch base on a few things here:
1) There is a difference between MB/s (megabytes per second) and Mbps (megabits per second). It appears that you were confused and unaware of the difference between the two when performing your tests, and immediately jumped into the conclusion that our network was “slow”. Your speeds are definitely well beyond a 100Mbps port.
2) It appears you were testing from a speedtest.net server located in Wyoming. Speedtest.net is designed for testing residential connections, not server connections, but irrespective of that fact, Wyoming is over 1000 miles away from Los Angeles, and lacks internet connectivity diversity. With that in mind, still impressive speeds from Wyoming to LA.
3) Our servers are not located in Wyoming as you claim, I’m not even sure if there is a datacenter out there. It’s possible whatever GEOIP site you’re using has outdated databases. You can run a traceroute to confirm your server is indeed located in Quadranet’s datacenter in Los Angeles.
I’ve gone ahead and updated your ticket, please do communicate with me there so we can get a full refund/cancellation processed for you.
Thanks,
Jonathan
HostMyBytes
Hi Johnathon,
1) I made a simple mistake regarding that. I replied correcting that mistake.
2) I ran speedtest-cli, which provided the exact same results as the 100mb test you provided, so it never made a difference, to begin with. More evidence for me to believe that the server was indeed based in Wyoming.
3) No, unfortunately, ALL the GEOIP sites at the time, were finding the IP in Wyoming. I now see it has been updated since.
Furthermore, it seems as I did Indeed open a ticket requesting my order to be applied. Please note the subject of my Support Ticket: “My order has not been applied”. I opened another ticket requesting them to be applied.
It seems like posting a bad review makes someone “a customer that HostMyBits (pun intended) cannot work with.” That’s fine, it only speaks to the poor service quality you guys provide.
Regards,
Rushil
Hi again Rushil – again, I can confirm we do not have any datacenter in Wyoming, as stated in my previous response, it’s possible whatever GEOIP site you’re using has outdated databases, and if that’s the case, there’s only so much that we can do till they update it, but that doesn’t affect the usability of your server at all. You can run a traceroute to confirm your server was indeed located in Los Angeles, California.
With regards to our decision to cancel your account:
You’re welcome to draw your own conclusions, however, there were other reasons which I won’t say in public (screening related) as to why our management have decided to issue a full refund and cancellation for your account.
We don’t blindly accept every customer, we do use a combination of FraudRecord, MaxMind, and a few other industry-standard tools to screen our customers and ensure we’re not taking on one that could impose negative behavior on our network. We won’t take on a customer who has previously been reported to be problematic, or one that would inherit risks to our company.
Best of luck to your next provider.
Jonathan
HostMyBytes
Purchased 4 1 yr contracts on sale. I read the ToS carefully, missed the AUP completely. I set up a cpu-miner (throttled) on one of the VPS and it was suspended. I am fine with that I should have paid attention.
However support is refusing to cancel/refund the other ones. It has been less than 24 hours and I am stuck now. I can deal with the suspension, but this just feels greedy and shady. I guess that’s what I get for paying a year in advance.
Good on them, +1 to Hostmybytes for being proactive, this is a good sign that they care about keeping performance stable and that I can trust them with my websites, so I’m glad I signed up for a VPS with them a few days ago.
VPS is not meant for cpu mining. Please GTFO and stop ruining the community with your miners. Go get a dedicated server or colocate your own mining machines if you want to do that, instead of being greedy and ruining the performance for everyone on a VPS.
As far as my experience with HMB, well I can’t really say much but I do appreciate proactive measures like this. I only been a client for a few days but I’ve already got my sites up and running on it, and everything is running without any difficulties.
“VPS is not meant for cpu mining. Please GTFO and stop ruining the community with your miners.”
If it isn’t against ToS and you don’t eat all the resources, I don’t see the harm. (obv I guess since I am the one doing it)
Thanks cebi93 for being our customer and for your kind words! And don’t sweet it… Jerry was well taken care of by now via support ticket :-)
Jonathan
HostMyBytes
Not a customer nor do I have anything with HostMyBytes, but I work as a tech for another cloud hosting provider, and as a support technician the hardest part, well I guess you can say the most annoying and time consuming part of my job is finding CPU miners on a daily basis and suspending them. Ever since this whole crypto bubble started, the amount of abuse work I had to do has increased significantly. I honestly can’t wait for this whole crypto bubble to crash (and it will).
To the consumers reading this, and I’m sure every support technician working in the cloud hosting field can relate, please consider making our lives just a tad easier as support technicians and don’t run CPU miners on VPS. No VPS host is going to allow it, you will get caught, go get a cheap dedi server and run it on that that way you are in your own environment. We work very hard as it is, and you’re only adding more unnecessary workload to our plate when we have to find you, investigate you and suspend you. Just some food for thought and a humble request to all consumers reading this, coming from a single dad, support tech working hard everyday, barely making enough for the sake of making ends meet for my kids. Thanks for reading.
~ Will.
A rep reached out to me and fixed my problems COMPLETELY, if you have a rough time with customer service keep asking and be patient.
I don’t think he has a problem with HMB specifically but rather with customers like you :-) He was just stating his POV as a support tech in this industry. I understand his point of view for sure!
And no, I’m not doing any sort of mining so I really could care less. lol
As Jerry mentioned it, I do want to clarify that we worked out a satisfactory solution, and Jerry was well taken care of.
Happy New Years!
Thanks,
Jonathan
HostMyBytes
Thanks again Brian for being our customer, please do let us know if there’s anything we can do for you!
Jonathan
HostMyBytes
+1 for John and HMB team, fast and helpful support. I would highly recommend them if your looking for a solid VPS.
Thank you Brian – it’s a pleasure to have you with us.
Please do let us know if you have any queries.
Happy New Years,
Jonathan
HostMyBytes
Hello, one question. Its possible to use tools like Syncthing? It uses BitTorrent so that’s why I’m asking. Some providers that block BitTorrent are fine with it others aren’t. It’s for personal use, sync docs, configurations, etc. between some devices I have.
Thank you!
Hi kekes! I have confirmed with our tech team that running tools like Syncthing would be fine.
Thanks
Jonathan
HostMyBytes
Thank you for the reply.
No problem at all!
+1 for HMB – very good service and VPS. Only one thing to comment – I have a London VPS, but be aware that they don’t give you a “normal” UK IP address (like in the 80s.xxx.xxx.xxx). I’ve been given an ex-US ip, that’s apparently been reassigned to the uk (but not yet), so it looks like the IP is from Wyoming
Thanks Jay! You can run a traceroute to confirm your server is indeed located in London, UK.
More details about our London DC is available here: https://clients.hostmybytes.com/index.php?rp=/announcements/11/HostMyBytes-Expands-VPS-Services-to-London-UK.html
Jonathan
HostMyBytes
Yep – not doubting that the server is indeed in the UK, just that the IP is not, until MaxMind gets updated
Stay away from these, this is a scam! I bought a 4gb ram/ 4cpu vps from them and 2 weeks later they suspend my account.
They never showed me any stats or proof that I violated their AUP.
Cryptocurrency/CPU mining services is not allowed on any VPS host. Just open a ticket with a note that you will not do it again, and we will be happy to unsuspend you without any penalties.
Thanks,
Jonathan
HostMyBytes
So far seems like I’m on the same boat as you.
Does seem like a scam so far.
We’re far from a “scam,” otherwise I don’t think we would be in business for 4+ years with 4500 satisfied customers and that number is growing every day. Anyways, I’ve addressed Andy’s “complaints” in a below comment.
Jonathan
HostMyBytes
Its a TRAP .This offer is a not a good deal. They have swapiness set 60. No matter how much free ram you have, it going to swap. And there is no refund. This is what I got from their support.
Per our TOS which you agreed to prior to signing up for our services, we do not offer a refund policy for special promotional packages. However, your satisfaction is extremely important to us – we’d like to work with you to resolve any outstanding issues and ultimately to make you’re a happy customer.
Please let us know how we can help you.
Hi Nagarajan, this is pretty normal of Linux distributions, and you’ll find the same will apply with any Linux based server. Please see https://www.linuxatemyram.com/ for more info
If you’d like, we would be happy to disable vSwap on your server upon your request.
Thanks,
Jonathan
HostMyBytes
Bad experience so far. The service seemed to be good. Suddenly after hours and hours of work to port my data into my database. My service was suspended because I was running my Node.js application at 25% of 100% the cpu allocated to me.
I just lost hours of work for no reason other than they “assuming” something wrong.
You have no privacy as they will tap into your server and look at your information inside your service at any time they want.
Your data is not safe and not secure and you can lose all your work without previous warning.
At the moment of this post, been hours from my ticket been opened and yet no answer.
So far bad experience to me.
HMB are scammers.
They will state you violated their AUP and there is nothing you can do about it. They are liars and will take your money.
They stated that my service was terminated for high CPU (100% usage of what I paid for and have the rights of use) which is not true, if there was 101% then I’m out of my contract the way I see it, which in anyway was the case.
I have been monitoring my server since I received it. My script has been tested in many instances and does not overload the CPU or memory.
I have here two prints at different times and day to prove this was not overused.
http://tinypic.com/view.php?pic=23hopch&s=9#.WlL0DnWnGkA
http://tinypic.com/view.php?pic=27z9546&s=9#.WlLz6XWnGkA
Basically, they want your money to have your server sitting idle.
Lowendbox should not allow scammers like these people to announce here.
Hi Andy, you stated 25% in your above comment, and 100% in this one. So which is it, seems like a mixed up story? What is your ticket ID? I tried to click on your images but ended up with a bunch of pop-ups and advertisements.
As we’ve gone over in previous comments, please also keep in mind that per our AUP, we do not allow cryptocurrency mining related services.
PS, we don’t terminate for high CPU usage, we only suspend. Major difference between the two words there :) Open a ticket with a note stating you will abide by our AUP moving forward, and we will be happy to unsuspend you without any penalties.
Thanks,
Jonathan
HostMyBytes
Hello, can I get a test file link for your London location?
Hello,
I have been using your 256MB VPS for just about a month now and just now paid for the server renewal. Really happy with the service/support – thank you for your hard work.
Any good deals going on with Windows VPS? Could use one.
Hi Otis! Thanks for the appreciation and I am glad to see that you’re happy with our service. We have some excellent deals for Windows VPS, take a look at: https://clients.hostmybytes.com/cart.php?gid=49
Thanks,
Jonathan
HostMyBytes
Only Los Angeles is appearing in the location drop down in the order forms. I was looking for Chicago, is it sold out?
Please check now (refresh the order form) – we have added some more stock in Chicago for you! UK available now too.
Thanks,
Jonathan
HostMyBytes
CPU usage policy? (depend on number of vcpus?)
e.g.: “…your vps should not have a load average of 2 for more than one hour, or your vps will get restarted… “
London is sold out too :-(
We have added more stock in London for ya :)
Jonathan
HostMyBytes
Just ordered one will report with my findings
i dont see any europe option…. the only datacenter it shows me is los angeles
Hi John! Please refresh the order form, we’ve added more stock in other locations including London, UK.
Thanks,
Jonathan
HostMyBytes
Hello, This HostMyBytes ticket has accurate info which you might not want to “go public” anytime soon:
#412899
Can we please get a respectable response ASAP? Thank you.
Looks like I already took care of this billing ticket on Wednesday – please let us know if you have any other questions! Thank you for choosing HostMyBytes.
Thanks,
Jonathan
HostMyBytes
We are now accepting more payment methods than ever before!
We now accept the following methods for your convenience:
– PayPal
– Credit Cards
– Bitcoin
– Litecoin
– Alipay
Enjoy,
Jonathan
HostMyBytes
The first time I access my website it is always very slow. Do you guys kill the unused boxes? From what I understand I have 2 dedicated CPUs and 2 for occasional use is that not correct?
I paid for yearly but I am having the problem here very early. Can you describe your AUP in clear terms? I am not doing any mining etc but wanted to understand in layman terms + if you guys kill the machine anytime? What are policies? Most importantly what is the dedicated resource I have access to all the time?
Hi Hemant,
This is the first I’m hearing about this and you have me confused. Have you opened a support ticket about this at all?
We’d love to help.
Jonathan
HostMyBytes
Hi,
Is there a chance you can decrease my HD memory to 50gb instead of 100gb and give me 2 additional ipv4 in exchange? Thanks
Hi Brad,
I answered your support ticket about this the other day :)
Jonathan
HostMyBytes
Hi John,
Thank you for getting back. Is there anyway I can test your 1gbps network speed? I am planning to end my current vps from other provider who promised a 1gbps connection but it only gives me 50-60 mbps speed. Thank you
Hi Brad,
did you end up finding out how to test the speed?
i am also wanting to know this
I buy a VPS for 1 year, and the VPS IS NOT ACTIVE.
I open a ticket and wait 4 days and nobody answer.
I have a dispute with Paypal
DONT BUY IT
Hi Javier,
Our services are instantly activated. What is your order number?
Jonathan
HostMyBytes
Hi John or anyone here who purchase the 4gb vps and upgraded to 1gbps port. Can you post your network speed? Because I am currently dealing with other vps provider because of there very slow 1GBPS network connection. Thank you.
Hi Brad,
Please give us a shot – I am sure you’ll be happy with our speeds!
Jonathan
HostMyBytes
Is irc server allowed ? For my android app social chat.
Yes, definitely! IRC servers are allowed.
Jonathan
HostMyBytes
I really wish I would have read the comments before I purchase services. I bought Services earlier today and after setup I go to add a server to my resource pool which returns an error. I’ve had a ticket open for 7 plus hours now with no response. Really not happy with the service so far
Hi Will!
That definitely does not sound right :(
Was your issue ever resolved? Please provide a ticket number for me, I’d like to review what happened.
Jonathan
HostMyBytes
I have purchased 1GB Global VPS Special $18/yr with 1Gbps upgrade. Unfortunately, there was only 1 location LA was available at checkout.
I have configured OpenVPN, but my download speed was not passing 150kbps in VPN. I have contacted support and compain about server upload speed. they simply said “that’s the maximim you get”
Hi Nizwan,
Where are you located? Try running a speed test from the server to a server in LA.
Jonathan
HostMyBytes
Service has been down for at least 7 hours with no response fromantic technical support despite a ‘guaranteed’ 60 minute responemail time – please see support tickets 551359 and 677860.
Although I have been impressed until now this is wholly unacceptable.
This has been resolved. My apologies about the delay as we are experiencing a higher than normal ticket queue this weekend.
Jonathan
HostMyBytes
Hi Team,
If you see this reply, please tell your tech support team to check tickets 276488, 966498, 929842. They haven’t been responding any of the tickets since I opened them yesterday and this morning. It’s totally not 24/7 as you advertised on your website.
The VPS has been excellent since I ordered it until it is recently downed, for no reason, and with no respond. I still have much un-backedup data stored in it so I hope you can unsuspend(?) it for me soon.
Regards
Hi Betty,
This has also been resolved. My apologies about the delay and for the troubles caused, I have also updated your tickets.
Jonathan
HostMyBytes
You can add ticket 976067 to that list, HMB. Down for 22 hours now with no response
Hi Jeff!
All set now – sent an update to your email too.
Have a great rest of your weekend,
Jonathan
HostMyBytes
Still no response to tickets 551359 and 677860.
In fact, no response whatsoever from hostmybytes (I’ve sent an email to their sales email address as well as submitting support tickets).
Our websites are down for a SECOND DAY now and we also have unbacked up data.
A big thank you to hostmybytes for finally resolving the issue.
No problem at all!
Very bad customer support. Opened 2 tickets (266972 and 607600), both closed after a few days with no replies whatsoever, nor any fixes,
I see that this was handled – please feel free to respond to the ticket if you need any further assistance.
Thanks,
Jonathan
HostMyBytes
All of these LEB packages have been restocked for a limited time due to the continuous popular requests!
We will be putting together some new offers for the LEB community soon, what would you like us offer next?
Jonathan
HostMyBytes
I would definitely like to see some KVM offers (some small ones like 500-1000MB of RAM) – if you do that, I will definitely be picking some up.
Thanks for listening, from a happy hostmybytes customer!
I would like to second that notion. Would love to see more variety of offerings from you guys!
Hi Daniel + Charles,
Thanks guys. Next week we will be coming up with some new offers to submit to LEB, your feedback will definitely be taken into consideration.
Jonathan
HostMyBytes
The traceroutes for the listed test IP for Chicago (104.129.31.245) and my HMB-Chicago server are vastly different. Are the HMB networks misconfigured?
Hi Kevin,
Nope, it’s the same network. Did you open a ticket about this so we could ticket our upstream provider? Could be Noction just being funky with the route selections but easy fix.
Jonathan
HostMyBytes
hi can you provide your looking glass link so I can test ping to a specific site from your chicago server.
Another issue for potential buyers: Upgraded 1gps port doesn’t seem to be symmetric. It’s more like 1Gbps down / 400Mbps up
is normal in any network that there might be some data lose in the speed… 1 gbps is only the max you can reach.
But is getting less than 50% of the advertised upload speed normal?
Hi Kevin,
If you haven’t already worked this out with support, please give me some ticket ID’s so I can jump in and analyze this in greater detail.
Jonathan
HostMyBytes
Hi Jonathan,
I just sent you an email with the ticket IDs. Thank you for looking into this for me
I have yet to receive a response from Jonathan via email. Here are the ticket IDs #353250
#793743
Will there be more stock in the Canadian location soon? When / if there is, can I get my VPS moved there?
Is HostMyBytes provide 24/7 Support?
I joined their service yesterday and the vps gone offline soon.I have submit two tickets to Technical Support, hope they can fixed.
But I didn’t got any reply, (tickets id: #872108 & #839849). How can I do?
Thanks
Seems like there are no locations other than LA possible, but Hostmybytes are still advertising with many different locations.
They can’t tell when new locations will be available.
Scam.
So far, my experience has been pretty good. They usually reply to my tickets fairly quickly. I think they could use a bit better PR (i.e. they should not be promising things they can’t necessarily always deliver, like one-hour response times to tickets), but overall I’ve been happy, especially for the price. They may be out of stock right now, but they offered to notify me when other servers are available and they said I can migrate my data no problem.
24x7x365 Customer Support! That’s a joke!
I opened a ticket on 04.27, but no response since then (2 days)…
Hello, can you kindly check ticket #456101 urgently.
Please check #456101 (again).
Thanks for dealing with this.
Client login not working 2 days ago!!!
Is the service ended?
Is anyone else experiencing problems with commands in the HMB VPS control panel not working – the boot/reboot/shut down commands are all returning errors. Also, does anyone know if the company has a general phone number, as I can’t find one on the site or in the help area?
Problem solved.
Very bad customer support!
Opened ticket since 04.27!!!
I paid with Paypal, but pending service…
Very Bad Customer Support i purchase the yesterday VPS 4GB Special offer while installing the Cpanel via SSH network speed is very bad just got 10kbps only i report to support but not fulfill my request
network speed is very bad
I have been sending messages to hostmybytes … trouble tickets out the butt… no response
this is the only other way I know to have SOMEONE read this ….. my debit card has fraudulent charges from this company that I have never heard of…. my acct is frozen and I cant do a thing until I can go into my bank!
Does anyone have a phone # or a valid way to contact this company ??????????????????????????????
ticket # 235276
969204
Be careful with these guys. Support ticket takes lot of time to answer and lot of times they don’t even read the tickets before responding. Their uptime is pathetic and they don’t do anything to fix the issues. They are there just to loot your money
Uptime report for the service I am using.
https://prnt.sc/jqjqtb
They are offering new VPS located in the UK, but they seem to be located near Wyoming.
Networkspeed is very bad, usually gets better after complaining.
SSH is very laggy.
I like it