Hello all! Today we’re happy to feature a new and promising looking provider, NFPHosting. They were founded back in 2006, their WHOIS is public, and you can find their ToS/Legal Docs here. They accept PayPal, Credit Cards, and Bitcoin.
More about the company:
“NFPHosting.com was founded in 2006 as an e-commerce hosting provider after seeing the lack of hosts who can deliver quality. Throughout the years of learning the ins and outs of running a hosting company, and seeing the opportunities to expand in the marketplace, NFP Hosting throughout the years added additional services to serve a wider variety of markets. NFP Hosting today offers everything the basic consumer looking to start a website may need, all the way up to the advanced (technical) user looking to set up a cluster of servers. At NFP Hosting, there is no waiting around. Services are instantly provisioned, and 24/7 customer support comes standard with our plans. No compromises. No excuses. It’s really as simple as that.
These offers are special because these offer the highest levels of discounts that we have granted on our VPS plans yet, and this is also our first offer to the LowEndBox community! We look forward to serving the community.”
HERE’S THE OFFER:
1GB VPS Promotion
– 1GB RAM
– 1GB Swap
– 2x vCPU
– 40GB HDD space
– 2TB transfer
– 100Mbps Network Port
– 1x IPv4
– 50x IPv6
– DDoS Protection Included
– OpenVZ/SolusVM
– $12/year
ADDITIONAL OFFERS/NETWORK INFO:
2GB VPS Promotion
– 2GB RAM
– 2GB Swap
– 2x vCPU
– 60GB HDD space
– 5TB transfer
– 100Mbps Network Port
– 1x IPv4
– 50x IPv6
– DDoS Protection Included
– OpenVZ/SolusVM
– $19/year
4GB VPS Promotion
– 4GB RAM
– 4GB Swap
– 4x vCPU
– 100GB HDD space
– 5TB transfer
– 100Mbps Network Port
– 1x IPv4
– 50x IPv6
– DDoS Protection Included
– OpenVZ/SolusVM
– $5/month
NETWORK:
—
DATACENTER
QuadraNet – Los Angeles, CA
Test IPv4: 198.55.111.5
Test IPv6: 2607:fcd0:0:a::2
HOST NODE
– Dual Intel Xeon E5-2620v2
– 64GB RAM
– 4x 4TB HDDs
– LSI 9361 Hardware RAID10 w/ CacheVault
– Dual 1Gbps uplinks
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Latest posts by mzelasko (see all)
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Good offer!
I want to know do you provide asia-optimized route to mainland China?
Hey isupreme! Yes as our location is in Los Angeles we are able to provide good connection to mainland China. Our datacenter also optimizes those routes.
Here is a test IP address 198.55.111.5
-nathan
From the TOS:
Grounds for Termination:
* Using the Service to operate server programs, including, but not limited to mail servers, IRC servers, game servers, ftp servers, Web servers, or streaming audio/video servers.
Resource Usage
User may not:
*Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
*Run any software that interfaces with an IRC (Internet Relay Chat) network.
Huh.
Hey Zelg, this is in reference to shared hosting, however we can get that modified to be more specific and I absolutely agree with you. These activities are allowed on virtual private servers.
-nathan
What can you use this for then?
It might be an intersting option provided one could find out how to use it. Cannot run crond, systemd, rsyslogd, exim, nginx, apache, proftpd, not even sshd…
They should sort out the mess in the TOS asap.
Hey fruvous and mkv,
I absolutely agree and I’m working on getting the TOS updated now to better distinguish. To clarify, while IRC is prohibited on shared hosting, this is allowed on VPS (virtual private servers) and dedicated servers! Sorry about that guys.
-nathan.
Hey Zelg, furious, and mkv
Thanks to your feedback I have gone ahead and implemented your suggestions and updated the website with a simple approach to the Terms of Service.
I don’t like reading jargon myself, and if I’m honest like I’m sure most of you do, I usually scroll right through the terms and conditions with most places, haha! :) I’m not going to waste your time with a typical terms of service with a bunch of words that you don’t understand – so I made it short and sweet, easy to understand with less than 500 words.
The TL; DR of our TOS is – don’t do anything illegal (like child pornography) or disrespectful (such as email spamming or sending DDoS attacks) – and you’ll be fine.
As far as refunds are concerned, its 3 days in the TOS, but as long as you work with us, we’ll work with you, it’s as simple as that. Hey, after all we are people on the other side of the computer screen too!
Thanks again for your feedback guys, if you three want to reach out to me at nathan@nfphosting.com via email I’ll get you a VPS on the house for a month to try out. Thank you for your suggestions.
Any other questions, feel free to shoot my way.
-nathan.
Hi Everyone,
We’re so pleased to be featured here, and I’d like to introduce myself. My name is Nathan and I look forward to participating in this community and helping wherever I can.
If anyone has any questions, shoot away.
-nathan
2GB VPS Promotion.
how much for 1 year if I only need:
10 GB HDD Space.
200 gb Bandwidth.
Accounts purchased under a promotion, with or without a promo code, are excluded from the 30 day money back guarantee.
Hi Vijay, we’re extending a 3 day no questions asked money back guarantee on these packages. Any timeframe past 3 days will still be considered on a case by case basis, we’re not in the business of taking people’s money if they are not happy with our services.
-nathan.
That terrible with start with a new provider and with yearly prepaid
Hey Lucas, while we may be a new provider to LEB, we are certainly not a new provider, we have been established for quite some time. As this is our first offer on LEB, we wanted to grant the highest levels of discounts yet :)
We do have monthly packages available on our website as well, if you want to start with that and upgrade to one of these plans at a later time?
-nathan.
Wellp. Out 12 bux. cute. Service was completely unreachable unless a ticket is opened and the console interface just disconnects. If it sounds too good to be true it probably is.
Prompt refund. Moving on.
Hey Diskman, I believe I found the issue and confusion lies. I went ahead and issued a full refund for you and I’m also keeping your VPS online, on the house for another year, as I do want to apologize for the troubles caused.
To clarify, we are engaging with WHMCS support on this issue, but the serial console that is integrated within our billing portal (portal.nfphosting.com) does not load completely, you will need to access the serial console either via SSH directly into your VM, or via the SolusVM panel.
The login details to the SolusVM panel are mentioned in your welcome email. The serial console functions are fully working within SolusVM.
Sorry about that Diskman!
-nathan.
Wow good gesture on your part Nathan. More power to you. Now THAT’s customer service.
Thanks Keith, I really appreciate it!
Nathan was helpful in answering the rather exhaustive list of questions I had. I signed up for a VPS and I’m up and running, and I must say the VPS is one of the fastest I’ve ever used. Initial impressions that are good creating lasting impressions on me, and usually mean a good experience long term. Good job NFP!
Hey Tai, it’s been a pleasure my man! You know how to get ahold of us if you ever need anything else or if any questions pop up. Here to help, thanks for choosing us :)
-nathan.
Hey! Any good discount to Windows VPS? :)
Hey Marcus, not on this round, I didn’t think there was interest for Windows around here! If there is some love for Windows VPS, we will absolutely put together some discounts on Windows VPS packages for our next LowEndBox offer submission!
-nathan.
Yes there is interest!
+1
+1
Hi nathan, these are good offers. Can I use this for a VPN? (are the required modules for it, I believe its called TAP module) supported?
Hey Alan
Not a problem, we allow VPN and have customers already using their server with us for this kind of purpose.
I believe what you’re referring to is called the TUN/TAP module. Yes you can enable those modules to be supported within the VPS panel.
-nathan.
Thanks! Pushing order through now.
I appreciate it – thank you! I see the order went through Alan and you were set up instantly. Let us know if you need any assistance!
-nathan.
Hi, one comment: your listings above mention IPv6 support.
Support says you don’t currently support IPv6 and there is no obvious way to configure it.
Not a dealbreaker at the moment, but you might want to modify your offers accordingly so people don’t get mislead.
Hey PhoneBoy
We do support native IPv6 and one of our newer staff members wasn’t aware, as this option was only recently made available. Open a ticket to get your free 50 IPv6 assigned.
Sorry about the slight confusion/miscommunication there!
-nathan.
Support got back to me and said it should be enabled… but it’s not working.
I will continue working with your support.
I also signed up for a VPS today based on the offer posted here, created a ticket to ask for an IPv6 address, and got a response from Jamie that said only “We are working with ipv6 issue. Once issue is fixed we will update asap.” I replied and asked if I could get a ballpark ETA on when this would be available, but haven’t received any response yet.
I realize that $12/year for anything in today’s world is almost nothing, so I don’t mean to sound ungrateful, but do you have IPv6 support or not? I need to get this host going. If this is a “we plan to offer it soon but it’s not ready yet” sort of situation, I need to move on, as IPv6 is a requirement for me.
Thanks Nathan.
They do, I now have it on my VPS.
I’m not sure what the technical issue was, but it seems to be resolved.
Hey guys,
IPv6 is now fully resolved, there was a routing issue on the switch. We’re good to go now.
-nathan.
Can rDNS be set? I am unable to do so.
Hey Mohammed
Yep! Go ahead and open a ticket to support with the rDNS entry you want us to set your IP to. We’ll take care of it.
-nathan.
Your website domain name Whois query expiration date 2017-10-10
This is a bad message
Do we have annual payment? Is there a problem that the domain name expires?
Hey pxsky,
Our domain is on auto-renew with our domain registrar so that has never been on the back of my mind. You do bring up a good point however and I never thought about it that way! Today I will be renewing the domain for 3 years upfront just to show that we’re not going anywhere and we’re serious about our business.
Thanks for the feedback! Hope to see you on board as a customer soon.
-nathan.
Have bought, but at night to China’s Ping 300~400ms
Outstanding experience with nfphosting! My server was activated instantly, I appreciated the straight forward order process where they don’t try to sell you a million other things like godaddy does.
I don’t have much to say about support, as everything has been working as it should be and I haven’t had a need to interact with them yet, but I can comment that the server is performing twice as fast as that of my Virpus VPS.
No – you’re outstanding! Thank you for the recognition.
-nathan.
Awesome deals! I’m thinking about starting out with the 1GB plan to try you guys out, and then upgrade to the next tier up (2GB) in probably a month from now. Is that something that can be arranged then?
Hey Kent not a problem, you’ll find the option to upgrade in the client area, or you can always open a sales ticket.
-nathan.
Hi Nathan, will there be an option for Debian 9 (Stretch)?
Yup! Getting this added right now.
-nathan.
Good support. I definately appreciate the personalized style of customer service these guys provide – something you don’t see much of nowadays from hosting providers :(
You’re the man Christopher! Thanks for the appreciation. We appreciate you more.
-nathan.
Interested in snagging one. How much would it be for an additional 20gigs of disk space?
Hey Variable,
In the order form there is an option to add an extra 30GB of storage for just $3 more annually.
Check it out :)
-nathan.
KVM or other locations planned?
Hey Tom
For the next round this is definitely something that we will be considering!
If we were to expand, what other locations would you like to see?
-nathan.
I placed my order in for a 2 GB VPS, great price!
Felton
Fantastic to hear that :)
Thank you for ordering, feel free to open a ticket if you need any assistance.
-nathan.
So far so good, just finished my LAMP install and finished moving over my WordPress sites. Performance is pretty rapid, will update each month with my experiences
:)
You’re awesome!
-nathan.
Awesome provider. Cheers for accepting BitCoin
GLWS
Thank you! I’m glad you’ve found us accepting Bitcoin to be beneficial.
-nathan.
hi, if i buy VPS, will you set PTR record for me?
Yes, absolutely!
-nathan.
signed up for $12/year plan
any chance for additional IPs?
also… cant seem to get a password reset to my email. cheers.
Hey Joseph,
I answered your support ticket about this earlier this morning. Let me know if you still need a password reset – I just tested and it’s working.
-nathan.
Seems like these guys are on to a good start! Competitive offers and great service. Loving my VPS.
You’re amazing, thank you Jason, and welcome!
-nathan.
Looks great. If you had had Germany or the UK this would have been an instant buy (for me).
Sounds good Awgaan! I’ll definitely let you know when we cross the pond!
-nathan.
I can also agree with what others are saying. Quite frankly, Nathan has been (exceedingly) helpful in the pre-sales process, and also the post-sales process (support). Will be ordering more servers with NFP
You have been a pleasure to work with! Thank you for everything, Melvin.
-nathan.
Thanks for the great discount!
I’m trying your service and notice one thing, the kernel is 2.6.
Do you have plan to upgrade to newer kernel. At the moment Docker cannot run because it needs 3.10 or newer.
Hey Duc
Great question – right now if you want to run docker, we suggest using one of our KVM VPS plans (or a dedicated server, but those are understandably much more costly). The kernel and distro that we run our nodes on are picked for their production stability. We do stress test newer kernels and distros, however, we find that they are not as stable. We have the same goal as you, but right now, for Docker, KVM or dedicated server is the only option we offer.
-nathan.
Purchased a 1GB VPS for running my bots on Discord. Works very well without downtime ^^
Hey Danny, you’re awesome – thanks so much for sharing your experience!
-nathan.
For “1GB VPS Promotion” what kernel version?? Can I use serverpilot.io on them?
No, you can’t.
Kernel is 2.6.32-042stab124.2 and was EOL’ed more than a year ago. Libc already complains about unsupported kernel version. As discussed below Docker is not supported.
Marketing speech v.s. “Yes, but …”
“Up to date distributions” Yes, but with a way old kernel. This should be clearly marked.
“Are you looking for a Linux VPS that runs virtually any server software”. Yes virtually, but not Docker.
Seems still to be a good offer although I wanted to play more with Docker. Support response times are very good. Thumbs up for that.
Hello, can the bandwidth, port, storage be upgraded at a later date ? Say, after a couple of months or its a one time signup upgrade option ?
Hey Danti,
Yup absolutely, just ticket to sales department when you’re ready to upgrade and we’ll take good care of you!
-nathan.
Only 100Mbps uplink?
1Gbps uplink is an available upgrade in the order form :)
-nathan.
as I’m about to avail the 2GB VPS promotion, i can see only 2 options in your payment method: paypal or coinbase (bitcoin)? do you have credit card option?
Currently, we accept credit card payments via PayPal as well.
-nathan.
I purchased a $12/year plan and planned to set it up as a L2TP/IPSec VPN. Looks like they have technical problems and can’t make L2TP/IPSec work on their OpenVZ VPS, the syslog shows the following error message:
which suggests a possible kernel issue. However, after days of troubleshooting, their technical support finally suggested me with a KVM based VPS.
Hey George, IIRC we were able to get you all sorted out via support ticket, but if not, feel free to raise a new ticket and mention my name, I’ll take a look myself personally.
-nathan.
Great service, I would not hesitate to recommend them!
Thanks Alex, really appreciate it!
-nathan.
Wanted to drop by with a word of appreciation and say that NFP is a great host. Sometimes I feel like good providers aren’t recognized enough, and naturally as humans we all get busy. I am glad to report that NFP is definitely one of the better providers on here based on my experience. Thank you nathan for all your kind assistance earlier this morning on my ticket, impressive response time for a weekend.
Hey Patrick, I agree with your views there and thank you for writing about your experience with us!
-nathan.
Hi,
Still trying to get a refund on this Ticket ID: #815357
Thanks
Hey Nathan,
Looks like this was processed for you in under 2 business days already? You should be good to go now but if you need anything else, you know how to contact us!
-nathan.
Happy with it!
To anyone who says they cant connect to the terminal:
-Create a new terminal session from the control panel
-Log into putty with that sessions IP/username/password that is presented to you
-You will be logged into the root of your IP’s box
^Its just extra security.
Hey Bob, thanks for choosing NFP Hosting! If you need anything just let us know.
-nathan.
Nathan, you guys rock my socks! Loving how fast your servers are.
You rock, Manuel! Thanks for choosing us.
-nathan.
In the description of the offers here on the LEB site, swap space is showing as part of the offering, but once on the ordering page, there is no mention of swap. I have already purchased a 2GB VPS, and it does not provision with swap space enabled. Is the swap space available for me to enable my self via a swap file, is it something that has to be activated on NFP end, or is it not supported?
Hey cairnsw, SWAP should automatically be enabled, and you should be able to verify by typing “free -m” in a terminal prompt. Feel free to open up a support ticket if you need any assistance.
-nathan.
Was provisioned instantly, after setting up Console via SolusVM control panel, that enabled SSH and I was able to complete the rest of my server config. Activating the addons requires opening a ticket, but was completed in less than 2 hours from the time I opened the ticket. I cannot stress how much faster this responds than the VPS I had with YourLastHost, despite having lower specs. Good offer, glad that I saw this and was able to switch hosting providers.
Hey cairnsw,
We’re so glad that you decided to be apart of the NFP Hosting family, if there’s anything we can help you out with, please feel free to let us know!
-nathan.
very good provider.
especially fast and available assistance to listen to the various issues by solving them in the fastest times
You’re awesome reginald! We’re so glad that you’re apart of our journey.
Thanks for your support,
-nathan.
Dont get me wrong but I have seen some providers with reasonable price for 1st year only. So @Nathan could you tell us something about subsequent renewals i.e. will you be continuing with such rates or this price is for 1st year only ?
Hey Anirban
A price freeze applies on all of these packages, so this is good news for you, the rates will remain the same on subsequent renewals :)
-nathan.
@Nathan – I will buy right away if you can confirm if the Black Friday offer is having a price freeze feature like I asked above ?
Everything we offer has a price freeze :)
-nathan.
any yearly promo for windows vps? also do you monitor the user activity? thnx
Hey wendews,
We haven’t put together some promotions on Windows VPS yet, but please contact us here and let us know what you need :) https://portal.nfphosting.com/submitticket.php?step=2&deptid=1
-nathan.
Awesome provider! for fast assistance by solving to the my issues.
Thanks Chelito, you’re awesome! Let us know if you ever need anything.
-nathan.
I benchmarked, the average disk access speed was 4.23333 MB/s.
Disk speed may have been improved. (Average I/O: 35.7333 MB/s)
The speed of the network is still very slow at Atlanta as ever (Atlanta, GA, US Coloat 355 KB/s)
Hey kimura,
I just ran a test to an Atlanta test server and the speeds were decent all things considered (LA to Atlanta is across the country).
Could it be that the remote server you’re testing from is saturated? Open a ticket to support, and we’ll be happy to assist.
-nathan.
I have paid for one how long does it take to activate ?
Did you get your vps activated? I have ordered one about 6 hours ago and I still didn’t have received any login credentials..
I also have opened a support ticket…but I still didn’t get any answer about the activation issue.
Hey Sam and Philippe,
Our new nodes are getting deployed today. FedEx unfortunately delayed the shipment of our new nodes by two days without stating any particular reason, which caused us to have a backlog of orders these past couple days. We will however be deploying all of these pending orders, and instant activation will resume as soon as we finish the setup of these new nodes.
I went ahead and refunded you guys for now as I don’t want to keep you waiting, but feel free to re-place your order anytime after today and services will be instantly activated :)
If you decide to sign back up, please do send me an e-mail at nathan@nfphosting.com – I will give you guys something extra.
-nathan.
Update: Our new nodes have arrived and are now set up! :)
All pending orders activated, and instant activation is available again.’
-nathan.
AVOID at all costs. It’s the worst provider I’ve ever dealt with.
first they didn’t deploy my vps until 48 hrs later, when I asked for a refund they partially refunded me and didn’t get full refund. What a rip off and waste of time.
Avoid at all costs!!!
Hey A.N.,
Who handled your ticket? Please provide me with a ticket ID. Back in October we did run into some provisioning delays as we were waiting on new nodes, but we’re long past that now!
-nathan.
Is the LA data center off the table; I only see Dallas now in checkout.
Hey Groot,
Please check now. LA is in stock.
-nathan.
Great service and an excellent product.
I can’t believe how fast the connection is for this price. Excellent Network peering to Australia/New Zealand/Canada. You can’t beat the price either.
I ended up buying a second VPS. Too good to pass up.
Hey Jude,
First off thank you for taking the time to write this and for being a customer of ours. Believe me, it means a lot!
Yup, our LA location has great network peering to Australia/New Zealand :)
-nathan.
TLDR; Good fellars, poor overall performance. (LA Servers)
0) Support: Excellent support, speedy response. Probably the only reason to consider them.
1) Console Login issue: I signed up a month later hoping they would have some of the issues addressed. Console login still connects and disconnects as Diskman had described in his comments. Two days later, I noticed they had removed html5 console access completely from the config page. I guess this is their solution to fixing the problem. Not having access to the console means I can’t mess around with the network/firewall.
2) Disk IO. (Tested on 10/25/17 1:30 PM EST)
3) RAM. (Tested on 10/25/17 1:30 PM EST)
4) Network – Issue with LA Network: After 1Tbps port speed upgrade/addon, the network speed range from 44Mbps to 100Mbps on average. This is 1/10 the speed of other vps providers. I spend a week with their technical department trying to solve the bandwidth issue to no avail.
Hey AlbertS,
Just checked all of our nodes and everything is running optimally.
Did you open a ticket about this, and if so who handled it? Please let me know a ticket ID if you’re still having issues.
-nathan.
I bought a VPS from them a few weeks ago but haven’t used it much until now.
Performance is abysmal – download speeds to the north-east seem to max out at 200 KBps, even though I’m on a 100Mbit line.
Likewise, doing simple I/O operations take minutes instead of seconds. If this is standard, I would not recommend.
Have the performance issues gotten better?
Hey svenkatesh,
This definitely is not standard, did you open a ticket about this?
We also now offer SSD VPS for those who demand more power. https://portal.nfphosting.com/index.php?rp=/announcements/4/NFP-Hosting-SSD-VPS-Launch.html
-nathan.
Can I run a game server (minecraft) on your 4gb vps?
I picked up one of their SSD VPS promotions from WebHostingTalk http://www.webhostingtalk.com/showthread.php?t=1683085 and must say it is faster than my Ramnode VPS, which is a hard statement to make as they were setting the bar for quite some time.
Can’t say anything about longevity, but first impression is good.
Hey
Thanks Ismeal, glad you are enjoying your SSD VPS! They’re fast, aren’t they? :)
-nathan.
Just renewed for another month, very happy with 4gb vps with nfphosting so far! They aren’t bad.
Hey Joshua
Thanks for being a customer of ours. Happy Holidays!
-nathan.
I submitted a ticket (#693738) about not being able to pay for “Black Friday LEB – 1GB SSD VPS”. I have a Debit MasterCard.
@Usha: Lucky you.
Still can’t get my payment through. How hard can this be to get “Black Friday LEB – 1GB SSD VPS Promotion” even after submitting tickets?
Haaaaaaaaaaaaaaaaaaaaaaaa!
Hi Nathan, I Loved this offer but I am not able to pay through paypal.I am from India and I have added my Visa Card with paypal which works fine when I pay international merchants. But why I am not able to pay on NPF hosting. I have opened a support ticket too (#237965). Can you help me out
Ok Solved. My server id up and running
Hey Usha,
Thanks for the order, and welcome to NFP Hosting. If there is anything we can do for you, just let us know
-nathan.
just a heads up guys. although they offer pretty much decent service, but in term of customer service quality, they pretty much not up to the par. they response quite slow, activate your service quite slow and pretty much everything is slow.
i am their customer, username deysmacro and i know hands-in-down how well they response to you there.
i am not saying that their service is bad. i am just saying that their customer service is not up to the par in term of their response to you.
just take a note of this and you guys would know what to expect from them.
thank you and have a nice day.
Thanks for your order and my apologies for any delays in service activation! We were setting up several new nodes in order to keep up with our growth. Due to the holidays, some hardware components were delayed in their arrival. However, everything is now back to instant service activation, and all pending orders have been activated.
Happy Holidays from us to you!
-nathan.
I have purchased, SSD OpenVZ VPS – Black Friday LEB – 1GB SSD VPS Promotion, Order Number: 2578144465, but have still yet to be activated.
I saw from above that it was instant activation.
Please do activate me as soon as possible.
Unfortunately, they are now in manual mode. For everything.
Everything is back to automated setup mode now, we have setup the new nodes :)
Thanks
-nathan.
Hey guys
As stated above, my apologies for any delays in service activation. We were setting up several new nodes in order to keep up with our growth. Due to the holidays, some hardware components were delayed in their arrival. However, everything is now back to instant service activation, and all pending orders have been activated.
Happy Holidays from us to you!
-nathan.
unfortunately my requested add-ons are not activated yet until now.
they just enabled it just now.
Great! Thanks deysmacro :)
-nathan.
24 hours without activation and without answers. very bad
It looks like your payment was held for review by PayPal hence causing the slight delay in provisioning. I have activated your account.
-nathan.
DNS? Where?
i am not sure when i try to install serverpiolot.io i am getting this error ” Installation failed. Your server’s kernel is too old and is possibly using outdated OpenVZ. ”
Your kernel is quite old version can you tell me how to solve it you support team saying its not possible
http://prntscr.com/ivlue3
I signed up with these guys for the $12 year deal yesterday, 13th May and then decide a day later that I did not want this and requested cancellation. This is based on the words above by Nathan, that there is a 3 day money back guarantee on this deal, “Hi Vijay, we’re extending a 3 day no questions asked money back guarantee on these packages”. I now get an email from a guy Jamie Donati, who says, “In accordance to our terms and conditions, you are not eligible for a refund. Apologies about this!” I feel that I have been SCAMMED! They say one thing on sites like LEB to get the customer, and then ignore what they say when they have your money, in the hope that they can get away with it! Nathan also tells Vijay, “we’re not in the business of taking people’s money if they are not happy with our services.”!!! which seems like a complete JOKE.
No support, no response. Run away from NFP Hosting.
The decision is yours.
I have 4 VPS with them and 1 Reseller (2 VPS provisioned)
Here’s what I can say:
1. Control Panel (Virtualizor) – freaking slow
2. 3 VPS – freaking slow
3. 1 Reseller 2 provisioned VPS – 1 VPS is freaking slow
4. SSD VPS – Good
5. Support – Not that good
Or this is just how the service for a cheap VPS’s or it is just over utilized?
On monday 7.00 am I bought “2GB LEB Exclusive VPS Promotion” plan. Till now I haven’t got access to my VPS (almost 36 hours) . My server has status “Pending”. They do not respond my tickets. Is this normal or this is SCAM?
how long become active at last?
These guys WAY oversell, or just have terrible server performance. Been with them about a year, and I’m lucky if I’ve had a few days in that time where performance was usable.
1) Servers are almost always extremely slow. Loading a simple webpage served from apache or nginx can take a full 5-10 seconds
2) Panel is down, like, always. I’m trying to reboot my slow and unusable server right now, and the panel has just gone 503 Service Unavailable, again. I’ve been waiting 20 minutes for the panel to come back online so I can reboot my server to get it back online, or less slow, hopefully.
3) Support is terrible. They always just want to move me to a new server, which means I have to backup and will lose all my data on the old server. Why not just fix the problem?
Don’t use these guys for any serious work. I’ve lost days, if not weeks, of time on projects I’ve wanted to work on and code simply because the server is always unusable and slow every time I try to use it.
It seems you just get bounced around to whatever server is less oversold when you complain.
I completely agree. I rented a server half a year ago, during which time the server did not normally work for a single day. Absolutely in vain spent money and time.