QuadraNet's LA Datacenter Has Been Offline for Five Days

Jan 28, 2025 @ 2:50 pm

Yesterday, users on LowEndTalk began discussing an ongoing issue at QuadraNet’s Los Angeles datacenter.

There have been issues reported since January 6, and it appears earlier this week something even worse happened, as the service has been offline since January 23rd.

Their status page says:

Thank you for your continued patience as we work through our maintenance in our Los Angeles facilities. The issues have affected multiple services at both locations. We are working 24/7 to resolve this, but as expected this is not enough to resolve all.
Once your services are restored, please submit for an SLA credit via the Neo portal.
For further escalations, you can contact our CEO and Owner Jon Eaves, directly

…and the CEO’s email is included.

There’s been a 17-page thread (as of this writing) on that deprecated forum about this issue. Unfortunately, there’s no info yet on root cause or when it will be resolved.

For a big provider to have a datacenter down for this long is very unusual. No indication that this is related to the Los Angeles fires.

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raindog308

Dread Lord of LowEnd Content at LowEndBox

I'm raindog308, techno polymath and long-time LowEndTalk community Administrator. My technical interests include all things Unix, perl, python, golang, shell scripting, vintage operating systems such as MVS, and relational database systems such as Oracle, PostgreSQL, and MySQL.

I also enjoy using LEBs! I have an empire of little guys for VPNs, larger guys for apps, and big guys for databases and storage. When I'm not in front a screen I'm into German Shepherd dogs, quality knives, target shooting, theology, tabletop roleplaying games, and forest hiking.

I enjoy writing technical articles here on LowEndBox to help people get more out of their systems. You can find me on LowEndTalk @raindog308

1 Comment

Zhao:
It has been offline for a long time,
it’s really frustrating.
January 31, 2025 @ 9:54 pm | Reply