Yesterday, users on LowEndTalk began discussing an ongoing issue at QuadraNet’s Los Angeles datacenter.
There have been issues reported since January 6, and it appears earlier this week something even worse happened, as the service has been offline since January 23rd.
Their status page says:
Thank you for your continued patience as we work through our maintenance in our Los Angeles facilities. The issues have affected multiple services at both locations. We are working 24/7 to resolve this, but as expected this is not enough to resolve all.
Once your services are restored, please submit for an SLA credit via the Neo portal.
For further escalations, you can contact our CEO and Owner Jon Eaves, directly
…and the CEO’s email is included.
There’s been a 17-page thread (as of this writing) on that deprecated forum about this issue. Unfortunately, there’s no info yet on root cause or when it will be resolved.
For a big provider to have a datacenter down for this long is very unusual. No indication that this is related to the Los Angeles fires.
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$600,000 in Overdue Rent: Read the QuadraNet Eviction Complaints
HostPapa Acquires a Large Portion of QuadraNet’s IPv4 Addresses Amidst Ongoing Service Issues
QuadraNet Acquired by Edge Centres
Another One Bites the Dust: Pacificrack Involucrates Themselves With Very Short Notice
Raindog308 is a longtime LowEndTalk community administrator, technical writer, and self-described techno polymath. With deep roots in the *nix world, he has a passion for systems both modern and vintage, ranging from Unix, Perl, Python, and Golang to shell scripting and mainframe-era operating systems like MVS. He’s equally comfortable with relational database systems, having spent years working with Oracle, PostgreSQL, and MySQL.
As an avid user of LowEndBox providers, Raindog runs an empire of LEBs, from tiny boxes for VPNs, to mid-sized instances for application hosting, and heavyweight servers for data storage and complex databases. He brings both technical rigor and real-world experience to every piece he writes.
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His goal with every article is to help users, from beginners to seasoned sysadmins, get more value, performance, and enjoyment out of their infrastructure.
You can find him daily in the forums at LowEndTalk under the handle @raindog308.
It has been offline for a long time,
it’s really frustrating.