Ken from UptimeVPS pointed me to their October offer on WHT. For €3/month (~USD$4.02), you can get the following VPS:
- 1024MB memory/1024MB vswap
- 80GB storage
- 800GB/month data transfer
- OpenVZ/SolusVM
Sign up page. Payment in PayPal, Google Checkout, Moneybookers and AlertPay. On the WHT offer page it states that the service is available in either France with OVH (test IP: 87.98.184.76) or Germany with Hetzner (test IP: 176.9.37.252). However on the sign up page, Scranton in US is also an option. ~USD$4/month for a 1024MB OpenVZ node — that’s indeed quite cheap.
What interested me more, however, is their current special offers. €5/year (~USD$6.70) for a 128MB OpenVZ VPS?! By the time you click through the ordering link it actually shows up as €10/year (~USD$13.40) for 128MB memory, 128MB vswap, 10GB storage and 100GB/month data — which although is still cheap, it’s just comparable with yearly offers from other providers. 96MB got their reviews here, and from their previous offer here, people are sceptical but quite a few people are happy with the performance and service.
We’ll see how things turn out.
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Provisioning is fast like a lightning. I have paid and got the server at the same time. Will see how it works.
Really good host
Got a Windows VPS there, and had no downtime since i went with them
Good ping, always fast servers
Ordered one, setup was fast
However the invoice covers a period from 08/10/2011 – 29/10/2011 so it was only 2.03€. Payment in Paypal was done in British pound. Why is the invoice only till one day before their domain experies?
domain: uptimevps.com
created: 31-Oct-2010
last-changed: 02-Dec-2010
registration-expiration: 30-Oct-2011
hummm?
He might pay it yearly?
Again?
Despite you apparently are in LEB/LET a lot, seems that you don’t read too much.
This has been discussed several times, and seems that the domain is in auto renew.
The domain is at 1&1. I have several domains with them too. In 1&1 system there is no option to renew manually in advance, everything is automatically taken care of, unless you turn off auto-renewal. But yes the “registration-expiration: 30-Oct-2011” makes me nervous. Ken, please don’t run away. :)
As for the performance, my only complain so far is the disk I/O (~20MB/s now, ~35MB/s last night, us1@Scranton). It’s just too slow.
@gsrdgrdghd Payment is on a pro-rata.
UT-128 show €5/Y but in order page it show €10/Y. witch one is correct? same with UT-384 €9/Y but order page €20/Y
Quote:
“What interested me more, however, is their current special offers. €5/year (~USD$6.70) for a 128MB OpenVZ VPS?! By the time you click through the ordering link it actually shows up as €10/year”
So, RTFM (post) ¬_¬
Could not get that :(
@LEA
correct BW is 800GB/month
Thanks. I must have copied that from the offer page on WHT (1600GB), but in WHMCS it says 800GB.
Order page says 800GB Bandwidth, I assume that one’s correct?
Next time I should reload the page before posting >_<
All corrected, added two pages to the site last night and forgot to update the local copy.
Sorry.
Description Price
OpenVZ VPS Servers Specials. – UV-128 (ohv2.cn.gl)
» Operating System: CentOS 6
» Location: France
€10.00EUR
[Edit Configuration] [Remove]
Subtotal: €10.00EUR
Total Due Today: €10.00EUR
Total Recurring: €10.00EUR Annually
Nice website design :)
Not too bad. I really wish though that there was a way to dismiss that annoying chat javascript a lot of these providers use at the bottom right. Every time I go to another page on the site, it pops up yet again even though I have already dismissed it.
That’s not directed against UptimeVPS specifically. Just saying in general.
No means No! :)
Two words: Adblock Plus :)
Already have it. The problem is that in some cases, I need to see the chat so I would rather not block it.
It’s really bad programming. A simple cookie set once the chat is dismissed should take care of it.
Make order as soon as I’ve seen this post :)
However, what is a VSwap work for at OpenVZ?
OVH…they 2GB Ram Dedicated is like 14.99 euro, with 1.3GHz Atom/VIA
Got a Windows vps from them over a month now with no downtime
Hey, I’m actually searching for a vps with 512, better 1024mb ram, 40+gb hdd and about 1tb traffic in .nl or .de. As I would prefer a (shared) 1GE connection, this offer seems to be good for me. My “alternatives”: http://bit.ly/quiAlC , http://bit.ly/qwmya0 and http://bit.ly/ozvLjr . What does the LEB community think? :)
I think you think we’re idiots for assuming that we’re going to click on those links.
Blocked anyway. As covered many times previously. You must be new….
You can just add a + to the end of any bit.ly URL to get the full stats and the actual destination URL you’re being sent to.
I use it on WHT all the time to track down people trying to push affiliate links :)
Francisco
How does adding a plus to a url help when the domain is blocked?
My last comment seems to got lost during downtime. Here are the full links (just wanted to keep my post short, dudes)… http://www.qualityservers.co.uk/eliminator/ – http://www.netrouting.com/img/banner_5.png – http://www.alvotech.de/vserver/tarifvergleich/?lang=en .
Amazing! Just signed up and my VPS is online immediately. Also, I’m happy that UptimeVPS has Arch!
Arch is too new to use the old kernel on host… Will reinstall CentOS or something. LOL.
You just need to install the alternative glibc version. The Arch Linux developers are hosting a repo.
https://wiki.archlinux.org/index.php/VPS_Repo
Total noob here: I already own a domain, to buy this vps it asks me for a subdomain and my name servers. What do I have to do to make my name servers know about this new subdomain?
You can put anything there even qweqweqwe.we
It’s later on that you’ll have to set up your hostname in your webserver’s config files
Tried running a minecraft server with 1 (!!!) slot on it, it crashes after moving around a bit.
MineCraft isn’t really an accurate test of performance. Have you run any other tests such as Unix Benchmark? :)
I think Minecraft is a more accurate test of performance than Unix Benchmark as it actually tests the real performance of the VPS, rather than just some theoretical values. Whats the point of having a VPS that has a great score in Unix Benchmark but can’t be used for anything?
At the same time, it isn’t.
With Minecraft, are you running vanilla or Bukkit?
Nevermind that comment, Memory leaking is very common on Minecraft. Better yet, if you run Minecraft, why use OpenVZ? Java + OpenVZ is a disaster. I learned this with AlienVPS, it just would leak and leak.
Better yet, Minecraft is single-threaded. You need a great clocked system (such as the i7-980x) to achieve really good performance. If you have the OVH servers (if they have the 2GB OVH servers, their highest CPU is a Dual-Pentium 2.00Ghz, which is just a nightmare for Minecraft) your likely to not see anything good.
Volumedrive had this issue awhile ago, with ubuntu AND debian. Minecraft just wouldn’t run. It really has nothing to do with performance.
I/O of Minecraft is outrageous. When idle, it abuses the Hard Drive anyway. No wonder some providers prevent the use of Minecraft servers.
Your not going to see any good Minecraft performance with a cheap 2GB VPS. There’s going to be ‘catches’ with it, and your only going to see mediocre or weak success. Our Server never improved until all of a sudden I went dedicated, got a lot more RAM, and tweaked the hell out of Java.
Minecraft just doesn’t consist as a test, because your using resources everywhere, even when it doesn’t allow you to ‘connect’.
So, mineCRAP
In fact, if the seller is not “too” overselling, openvz would be ok for minecraft. At the same time, even Xen(or KVM to my knowledge, it might be wrong) can perform overcommitting of memories. So it all depends on the sellers’ direction of business.
However, it will be nightmare for seller if every client is deploying minecraft on their boxes, since minecraft eat up CPU/RAM/IO continuous and outrageously.
I think “dedicated” in OpenVZ only means that you won’t be accused of abusing resource if you keep your usage under your “dedicated” level continuous.
Well I won’t call minecraft a crap. If someone is able to build the same well-known sandbox game with better performance and utilizing multi-cores, minecraft is crap then.
Coding is much more difficult then you and I can imagine.
@Ricky
Minecraft can work on a VPS, but its likely not to have the best performance.
Mainly because not due to the Virtualization (unless you completely are clueless that if you set RAM on a Debian to 1560 start and max at 2GB will only make you look stupid when your VPS is unreponsive) — but mainly due to equal share CPU.
A lot of the CPU usage is equally shared in a VPS enviorment, which is a killer for Minecraft. Minecraft wants complete dedicated resources, always. Not just the RAM or a specific requirement, but all sources of the system.
I’ve never seen a fully successful Minecraft 50+ slot server run on just a VPS, I tried, with a 40 Slot, and could never pass 15 due to CPU choking itself. It’s when I switched to dedicated that it managed to jump to about 70 at once until the little i3 choked too. Minecraft is not just RAM intensive, its HDD and CPU intensive to where people are being suspended for high usage in VPS’s.
Coding is entirely difficult. Learning Java for those plugins was quite hard, and I could only code basic ones. Since I left that gaming area of Minecraft, I haven’t even worked on coding. However I personally think developers of a game like it should really multi-thread the system. I’m having friends who have AMDs at 2Ghz Dual Core and it can’t play because the CPU sits at 100%.
I had faith in MC. Now, while they work on release, i’ll enjoy something else :).
@Blackstorm72
I have been running a minecraft server on a 4G Xen VPS.
Things have been going well with +-15 people, no “cannot keep up” errors up till now.
However I agree that the CPU part is the main reason that VPS aren’t suitable for hosting MC server. It is eating >50% of the CPU time when my servers got loaded with +15 people, so I expected the lag situation when the number of players grow.
Really looking forward to a multi-thread supported version of MC too :)
Can’t find a menu item to reinstall the OS in the customer area :-/
Never mind, just looked in the “regular” client area, not in solus
Low I/O for us1@Scranton:
dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 31.1114 s, 34.5 MB/s
Well…
Maybe because the node is in RAID1 CMIIW..
They are leasing servers from BurstNET which has budget, not enterprise, hard drives. They are also likely to have only one hard drive and dozens of VPSs per node.
I guess the performance is only suitable for a backup server. Both the CPU and disk are being abused. Even ssh is damn slow.
Whats the CPU of the nodes?
Which node? The us1 is:
Its the node de2
Also diskio:
us1(Scranton)
We are on the same node. Disk I/O makes me cry.
I’m not sure how much this guy can last, all he does is gets servers with first month free http://www.nocster.net/spc1.shtml
This is complete nonsense and the continuous claims that we’re going to do a runner is ridiculous. We’ve paid for our node(s ) and IP address allocations and to shoot down this claim even more, the server(s ) we have with BURST aren’t even included on that list.
The fact that SSL on both the sign-up page and the check-out page are only partially encrypted does not inspire confidence. This seems to be a trend among box vendors. Why don’t VPS vendors give the same attention to security that other ecommerce vendors provide? Is it too much to ask that the pages where you enter your personal info are indicated as secure in the browser?
The control panel is even plain http. We will see how it goes.
Try different port (ie: 5656)
You are right! Now I feed much better LOL. I would have set https force redirect if I were the admin.
Most providers don’t do it daniel n_n But all have the 5656 trick
I cant see these guys lasting long with their prices, It either smells of serious overselling or something isnt being paid such as Tax, etc
Judging from my node (de2) which is located at hetzner.de i can guess that they don’t need to oversell (much).
My VPS has an Intel Core i7-950 (according to /proc/cpuinfo). The only thing close to that on the Hetzner site is a server with i7-920 and 24gb RAM for 59€/month. Without overselling they could put (almost) 24 boxes on that, which means 72€/month. I guess they have some special setup regarding disks (as 2 x 750 GB SATA 3 Gb/s HDD in Software-RAID 1 wouldn’t bring too much performance for VPSs).
Now given that they probably get some discount and oversell RAM like 50% or so the plan seems to be sustainable
Hetzner does not do any special setup. Their whole business model is based on preconfigured automated setups.
You arrange for custom set ups. It will cost more and take some more days(weeks) to deliver.
We only have custom servers with Hetzner.
Then you factor in payment processing fees and costs for IP addresses, Hetzner just recently changed their whole IP pricing model…
UT performance awesome. I happy for speed and service.
Request to UT, please don’t add Dead Pool like HostRail, ClubUpTime.
They are Hostrail and Clubuptime is super cheater.
So try to understand us. Best of luck.
I will also confirm the horrible I/O on the Scranton / US node. OVH and Hetzner nodes are “better” (below average to average for most providers)
Does anyone host websites in there? How about the overall performance? I’m thinking if the lag is acceptable probably I should try something there.
With the low Scranton performance, I would avoid it. I’ve ran a website on disk performance that low. It was not a great experience.
anyone else having difficulty getting the full 7day money back refund? :( I’m getting impatient and starting to wonder, Its been way over a week and no progress (paypal refunds are quick)
Using nulled WHMCS? It seem they’re not serious of handling clients information.
They are using a licensed version of WHMCS. This is what I’m getting-
What makes you think it is nulled? We have an up-to-date license, feel free to check the WHMCS license validator if you don’t believe me. :)
Why solus.uptimevps.info isn’t protected with ssl?
https://solus.uptimevps.info:5656/login.php
Ken, would you please set an https force redirect? I was using http until @circus told me to try port 5656. In the email it was:
And in WHMCS my initial passwords are showing as plain text as well.
BTW, I’m running a Linux server on DockStar at home just for fun. Even with that toy I secure it well like I set up an https reverse proxy for remote web access to some admin UIs (some of them don’t have an built-in https function). I even set up a real SSL certificate with a domain on DockStar so that all browsers can accept the certificate without warning. For higher security some ports even request SSL client certificate from user. I’m not showing off but just to say security should be the #1 concern.
No it’s not.
That password issue is completely normal with almost all the providers.
Go and change it, what’s the problem?
I would have chosen a dummy password if I knew it. WHMCS issue though.
And now all the german servers are offline :/
Today’s 45 minute outage was caused by a switch so Hetzner have said, apologies to all who it has inconvenienced!
Ah okay. Thanks they’re back online :)
Hello,
Sorry for my english, usualy i speak french ;)
Do you now if it’s possible to change the Hostname, NS1 Prefix, NS2 Prefix after the registration?
Actualy i hown a free dyndns domain for example if my domain is mydomain.dyndns.org.
I have to renseign server.mydomain.dyndns.org for the hostname and ns1.dyndns.org and ns2.dyndns.org it is correct?
With a dyndns domain it is possible to hown my private mail something like mymail[at]mydomain.dyndns.org? and send and recive email?
Yes, also change the MX record to point towards your server.
OVH is the best, do not choose German Server.
Disk I/O and hardware info at OVH?
On a .de node:
Seems rather bad
BTW German server is the only option now. But isn’t US server the worst?
Its crazy to see how many jump on these crazy offers then people moan when the ship sinks…
30 France placements now in stock. USA Sold out.
Ken, everything is perfect, except for one thing: we don’t know anything on you. Don’t you have a Facebook or Twitter account? Something older than 3 months. Or have you just discovered the Internet 3 months ago? I would order, and would recommend this to my community, IF WE KNEW WHO YOU ARE!
+1(kinda, already ordered)
Exactly
+1
Servers are RAID 1 Setup so there is bound to be a performance different from single alone drives and raid 10 but obviously this would be reflected in the cost.
Ken.
Scranton
Benchmark Run: Fri Oct 14 2011 20:38:27 - 21:07:37 2 CPUs in system; running 1 parallel copy of tests Dhrystone 2 using register variables 11722588.3 lps (10.0 s, 7 samples) Double-Precision Whetstone 2275.5 MWIPS (10.1 s, 7 samples) Execl Throughput 3514.0 lps (29.7 s, 2 samples) File Copy 1024 bufsize 2000 maxblocks 363441.8 KBps (30.0 s, 2 samples) File Copy 256 bufsize 500 maxblocks 126391.3 KBps (30.0 s, 2 samples) File Copy 4096 bufsize 8000 maxblocks 830412.0 KBps (30.0 s, 2 samples) Pipe Throughput 859139.7 lps (10.0 s, 7 samples) Pipe-based Context Switching 221741.5 lps (10.0 s, 7 samples) Process Creation 9669.1 lps (30.0 s, 2 samples) Shell Scripts (1 concurrent) 5129.2 lpm (60.0 s, 2 samples) Shell Scripts (8 concurrent) 1036.1 lpm (60.0 s, 2 samples) System Call Overhead 678281.0 lps (10.0 s, 7 samples) System Benchmarks Index Values BASELINE RESULT INDEX Dhrystone 2 using register variables 116700.0 11722588.3 1004.5 Double-Precision Whetstone 55.0 2275.5 413.7 Execl Throughput 43.0 3514.0 817.2 File Copy 1024 bufsize 2000 maxblocks 3960.0 363441.8 917.8 File Copy 256 bufsize 500 maxblocks 1655.0 126391.3 763.7 File Copy 4096 bufsize 8000 maxblocks 5800.0 830412.0 1431.7 Pipe Throughput 12440.0 859139.7 690.6 Pipe-based Context Switching 4000.0 221741.5 554.4 Process Creation 126.0 9669.1 767.4 Shell Scripts (1 concurrent) 42.4 5129.2 1209.7 Shell Scripts (8 concurrent) 6.0 1036.1 1726.9 System Call Overhead 15000.0 678281.0 452.2 ======== System Benchmarks Index Score 821.6 ------------------------------------------------------------------------ Benchmark Run: Fri Oct 14 2011 21:07:37 - 21:36:45 2 CPUs in system; running 2 parallel copies of tests Dhrystone 2 using register variables 23049143.8 lps (10.0 s, 7 samples) Double-Precision Whetstone 4275.4 MWIPS (10.3 s, 7 samples) Execl Throughput 5221.8 lps (29.6 s, 2 samples) File Copy 1024 bufsize 2000 maxblocks 236469.4 KBps (30.0 s, 2 samples) File Copy 256 bufsize 500 maxblocks 66233.7 KBps (30.0 s, 2 samples) File Copy 4096 bufsize 8000 maxblocks 642446.4 KBps (30.0 s, 2 samples) Pipe Throughput 1529565.7 lps (10.0 s, 7 samples) Pipe-based Context Switching 474567.9 lps (10.0 s, 7 samples) Process Creation 16192.6 lps (30.0 s, 2 samples) Shell Scripts (1 concurrent) 7575.3 lpm (60.0 s, 2 samples) Shell Scripts (8 concurrent) 1076.3 lpm (60.1 s, 2 samples) System Call Overhead 1135956.0 lps (10.0 s, 7 samples) System Benchmarks Index Values BASELINE RESULT INDEX Dhrystone 2 using register variables 116700.0 23049143.8 1975.1 Double-Precision Whetstone 55.0 4275.4 777.4 Execl Throughput 43.0 5221.8 1214.4 File Copy 1024 bufsize 2000 maxblocks 3960.0 236469.4 597.1 File Copy 256 bufsize 500 maxblocks 1655.0 66233.7 400.2 File Copy 4096 bufsize 8000 maxblocks 5800.0 642446.4 1107.7 Pipe Throughput 12440.0 1529565.7 1229.6 Pipe-based Context Switching 4000.0 474567.9 1186.4 Process Creation 126.0 16192.6 1285.1 Shell Scripts (1 concurrent) 42.4 7575.3 1786.6 Shell Scripts (8 concurrent) 6.0 1076.3 1793.9 System Call Overhead 15000.0 1135956.0 757.3 ======== System Benchmarks Index Score 1069.7If you get a root Server from Hetzner for 49 Euro/month (http://www.hetzner.de/en/hosting/produkte_rootserver/ex4), you will get this config:
Intel® Core™ i7-2600 Quadcore
16 GB DDR3 RAM
3 TB HDD
IF we get 80Gb RAM, then it is 37,5 users but we count with 35 users/server then we have 200Gb HDD for RAM etc. 1 IP costs 0,8 Euro/month.
So: 49 euro + 35*0,8 euro = 77 euro/month for 35 user => 2,2 euro/user/month, and we pay 3 euro/month. It is 28 euro/server/month profit. But paypal get 0,42 euro if we pay 3 euro. So it is then yust 11,4 euro/month/server profit.
BUT: I have i7 920 CPU, and this is an old config: Hetzner EQ4 Server
8 Gb RAM
750GB HDD
49 euro/month
9 users/server => 49/9+1=6,4 euro/server. So then how?
get a life!
With the recent huge drop in price, I think he is going to disappear very soon…
uptimevps.com down? Was redirected to uptimevps.co, but website is still broken.
Expiration Date: 2012-10-11 23:59:59
Creation Date: 2011-10-12 13:19:11
Last Update Date: 2011-10-12 13:24:18
Why not keep uptimevps.com? Any problem with 1&1?
Looks like it’s updating. Free SSL certificate by StartSSL just installed.
By “recent” I meant today’s email.
Got a pastebin of it?
Francisco
http://pastebin.com/rYRSmByK
It’s not today’s price drop, they had the same offer a month ago.
Hmmm, the German Node de2 is off again :/
The prices are very good, the serves are quite fast, but de2 is very often offline…
When will be available france location? When you have a new machine? Because I do not want to cram in overselling.
I wonder when this ship will sink, I predict by bonfire night :)
no downtime since setup
the disk i/o is most worried… i several time, this is the best
Just to inform you all. UptimeVPS.com has been moved to Uptimevps.co
Hopefully this will put an end to a lot of tittle tattle on whether we are going to do a runner or not.
Why .co instead .com?
Maybe problems with Taxes? As we all know he doesn’t pay any, so might want to ditch his association with 0 earnings.
same question as Spirit. I feel anxious more.
also:
.com:
.co:
Registered to different addresses. In addition the Phone Number for the .co domain doesn’t look really valid to me (although im not familar with the UK phone number system so this might be false)
If you would use domaintools on his domains and you will know Ken Nash is a fake identity and sooner or later this shop will be closed anyways.
Christ.
What if it’s the return of rackvm??
Francsico
The postal code corresponds to his town but the phone numbers have the incorrect format.
This is the address of 1and1’s UK office.
May be UptimeVPS acquired 1and1? :)
Domain privacy perhaps?
These guys just suspended one of my servers on the grounds that it contains illegal material.
The files on the server were transferred by SSH and are not used, they are no other open ports on it, no webserver, no email nothing.
I asked “Ken” to identify the said files and indicate HOW those files come to be identified as such, I have had no intelligent response from him. Even doing a simple thing such as turning on the server for such files to be identified, or even reinstalling seems to be beyond “Ken”
I took him on his generous offer of 80Gb and uploaded less than 20Gb on to it. It looks to me that his rampant overselling is starting to bite and he is looking for a way out.
I don’t think he is going to around for too long. It looks the troubles have already started. I am not going to renew my servers when they expire, and we’ll see soon about the yearly one
Haha, dude, he must be one of this scums who crawls his clients VPS. Seen this before, when scrubs try to steal scripts and so on. Very common in in this market.
That’s unprofessional. I won’t renew my VPS.
Same goes for me.
Also their billing panel is (currently) down but as soon as its up again i’ll cancel my VPS to the end of the current billing period.
btw they are using a free StartSSL ceritifcate for their billing panel and when u go to secure.uptimevps.com it uses a certificate which is only valid for the .co domain. Dunno if thats important tho
Remember, end of billing = inmediat cancel according to someone in LET
xD
this domain chainging does not sound great but I did not have any problems with ken. I have just a one vps which I use heavy and there are no problems at all.
Thanks to this offer I just found reliable dedicated servers provider in Europe for not a bag of money. I’m migrating all of my websites into.
Just bought one in Germany, it’s fast and runs my gameserver pretty well
Has anyone signed on their new US servers (8 core Xeon E3 Processors 1Gbit connection) which were mentioned in their email?
They closed PayPal’s payments:
It looks very suspicious.
Owned by chargebacks
Already? They didn’t do anything that terrible yet.. :)
They likely got owned because they learned math at the same school as Constantine. :P
Paygol was gobbling at least 50% off each payment they were getting, so they were selling a 1GB VPS for $1.50/m.
I’m not sure if it’s a chargeback issue or more than likely false information getting him bit.
Francisco
@Francisco maybe you should concentrate on looking after your own customers. Eventually your opinions could get you into a whole world of trouble.
Ken
People love to say that :)
Prove me wrong.
Francisco
I have seen this kind of email before, and it’s RackVM.
Wish they did not do the same.
UptimeVPS is great, my VPS never went down since I bought it. Not like Enetsouth, keep dying everytime :(
Should you be unable to pay via these alternative methods, we ask to back up your data and to submit a cancellation which with terminate on your next billing anniversary.
This part is also interresting. How easily they suggest cancellation :)
What is your policy on yearly and quarterly payments, and those you prorated to the end of November?
What happens to those on that billing cycle, especially as I feel like terminating my year’s prepayment? Not to mention the one you terminated for ‘illegal’ files which you gave no evidence for and asked me to ‘negotiate’, something you did because the 80Gb hard disk space on your UT512 offers are not feasible?
Am I going to hear from you on those?
Closed Paypal payments…eek.
I think monkeybookers allows paypal though, so you could still use that!
SO, I received the same e-mail. What a joke. Since I am sure 90% of their customer base is Paypal I am guessing they will soon be in the dead pool like the rest of the loony toons that try to do deals that are too good to be true. So I guess I need to find a new home for my data, cause I am not using anything but paypal to pay for a vps. Grand opening, Grand closing… I knew better than to trust these guys, but it was too good to pass up.
Thanks for screwing a lot of your customers over KEN! Ever hear the phrase “Don’t shit where you eat”? Well guess what you just did….
Not another one, all these OVH providers seem to go the same way.
It’s sad for sure.
I fully expect most of the people abusing the OVH first-month-free to go under. The timelines are adding up pretty good, they should be on the hook for their purchases by now.
Francisco
Is that deal still going on? Wouldnt touch them with a ten foot barge pole anyway (OVH). UptimeVPS on the other hand seem to have taken on a lot of customers, keep seeing there name around everywhere, maybe they bit of more than they could chew.
Ash
As far as I know if you’re a registered business (Pretty sure they are?) they can get in on it.
Francisco
Howdy.
We’ve stopped using Paypal and Paygol due to the amount of payments we process nothing suspicious about it what so ever.
Now sorry that i’ve not commented on a lot of acquisitions but feel it best to channel my energy’s into being productive and looking after customers with support, I recommend other providers to do the same.
I have done nothing wrong just a simple transition, sorry not everyone is happy about the outcome but its a way of life, some will be happy with peoples decisions and some not.
I’m 29 not getting much younger, I have commitments just like any other adult has, A flat, running costs of a car etc etc. It would be so stupid to run away and be left with nothing. This will work and continue to be successful.
Ken
Thats still not really a valid explanation, why would you stop accepting the leading payment gateway and simply advise clients to cancel?
It does not add up for me..
What are you smoking? Crack? Weed? Meth? I think you need to get you some more. Obviously your FUCKING a bunch of people in your “simple transition”. Do you even read what you write? Quite honestly I do not care if you respond, what I do care about is the fact that any good business person would not offer a service with a specific payment method and without any notice just halt taking that payment method. For example, I have a recurring cable bill thats taken off my visa debit card, and I promise you if the establishment I am paying randomly, and without notice, told me they would no longer accept visa and wanted my money I would be upset with them too, and very quickly decide where my loyalty lies and find a new service. How do you plan to “continue to be successful” if your only looking out for your self and not the customers?
Ohh an it is VERY obvious your looking out for #1 (You) and not your customers in this move. This is a SERVICE business and your CUSTOMERS are the one who pay YOUR bills (or should, weather or not they do is your problem). I have to say I got a good chuckle out of this: “some will be happy with peoples decisions and some not”. Who do you think is going to be “HAPPY” with this move? Anyone? I highly doubt it.
If this is how you choose to run your business, you will not have to worry about running away to be left with nothing.
“Should you be unable to pay via these alternative methods, we ask to back up your
data and to submit a cancellation which with terminate on your next billing
anniversary.” == “If you do not wish to change, then you can go fuck your self.”
Whatever… I knew better anyways… This will be the last you hear from me and my check book.
wait… you pay by check? :P
thanks Ken
I’m going to signup with google checkout, no problem for me
keep doing what you do
Well to cut a long story short we’ve had a number of transactions that were made by some customers that wasn’t the rightful owner of the PayPal account were we received payment despite Maxmind protection.
It really doesn’t seem to be as as secure as everyone would like to think.
I don’t really need to discuss business decisions with customers because it’s not professional.
I’m NOT going anywhere and eventually this will be proven, in the mean time i’ll continue to do a good job.
Ken.
Why would your company recieve more fraud transactions than any other hosting provider? I don’t see a reason for that.
And if your company does recieve the same amount of fraud payments, how come the other providers are still alive and offer Paypal while you don’t?
I am sure as hell not going to renew my VPS. See you in next month’s death pool.
Hello,
I have read trough the comments and reviews posted here. I think that most of you are wrong to assume that this company is going to be a runner, just because they have some startup difficulties and made some fundamental changes. Although I agree that a warning to stop accepting PayPal in advance would have been nice, as I am also having some problems with this change, but I do find it understandable that this company whishes to cut itself clean from fraudulent payments. I am now going to apply for a Moneybookers account to keep paying for my service. No harm done, just 10 minutes of my life gone, but luckily to a good cause!
I have had a VPS for half a month and everything has been great so far. The internet connection is very fast for it’s price range and the custom deal I have with UptimeVPS to suit my needs is working out terrific. UptimeVPS truly delivers a great service, much greater then you would accept from a VPS in this price range.
I think that people should stop being skeptical and should start enjoying their service. Finally a company that doesn’t take a profit margin of 30%! Ken’s plan is probably to go bulk, and gather a big customer base which would make up for a nice monthly profit. Nothing wrong with that! Very beneficial to the customer :)
As for the earlier Minecraft discussion, I think that the OP should have done some more research before trying to use Java with OpenVZ. Minecraft is very poorly coded, that is widely known, and that in combination with OpenVZ Java makes it worse. There is nothing UptimeVPS can do about this, it’s Mojang and Parallels problem to fix. Don’t kill the messenger! -> Don’t blame the supplier!
Ken, please continue offering your great service! People should stop moaning and start enjoying :)
-Mastermind
I still dont get why you would stop accepting PayPal payments, hosts have dealt with fraud payments before and continued to use it.
Besides, most people use PayPal so its more beneficial to the company than anything.
Now with paygol i can understand, paygol mobile SMS payments fee like there is no tomorrow, and second i can never get the WHMCS module to work properly and mark the invoice as “paid”
I hope you overlook that PayPal decision
Not saying that this is the case but seems like when we see something like that around here, it’s not a matter of the provider dropping Paypal but Paypal dropping the provider.
This may just be spin.
UT-4096 Plans
4Gb ram / 8gb burstable
45/euro a year!
WoW….
Yeah such pricing is just ridicolous…
They should at least try to be a bit smarter with their scamming.
that is €95 a year. The real question if anyone would trust them to be around that long to invest time in setting up their system with them. I guess one could take a fling and see how it pans out.
Nah the actual question is how they can seriously claim to be providing 4gb RAM for 45€/year, which is like 4€/month.
Even the providers with 2gb ram for 7€ are having big problems but this is again double the RAM and half the price
Those other guys were using servers that needed special expensive ram… I used to work at a place that had a huge server cluster made of cheap-ass desktop hardware. Desktop ram is now under $5/GB and actual server ram (the right kind) is well under $10/gb. If you figure that cheap OVZ plans are usually overcommitted by at least 100% it means you’re getting $20 of physical ram in that plan, and 45€ is like $75 or some such. So it’s sort of believable, except the company’s other problems make me want to stay away, especially from yearly plans designed to slurp a lot of cash up front.
They are really pushing the limits there :/
Good news, PayPal has been restored as a payment method.
The first thing that comes to my mind is a wonder if the issue has been resolved or if they just created a new Paypal account with a new address and credit card.
Anyone able to compare pre and post email addresses?
Invoice from 8th Oct 2011 was by:
UptGroup
paypal@uptgroup.info
+44 1183276089
Thanks but how does that compare with the previous email address?
Really guys. One VPS. With Quickweb. Seriously. I know many of you don’t believe me but I’m telling the truth.
PayPal is the same.
It would be great it they wouldn’t spam our mailboxes that often with new and new offers. Only today I recieved two..
Show them what you think about that and vote with your wallet. :)
Oh no, not again… :S
Rofl, that is an awesome WHMCS feature, you can be spammed as long as your account is active, NordicCrap did the same thing.
Crap… again. This guy is total spam psycho… like 10+ mails in one month… only in last two days 3 spam offers. And now… I can of course block him but problem is that I am also his client so that way I may miss some invoice or something.
So then just tell him to exclude you from any mass-mailing? He should do it.
I am not kidding…
23/10/2011 16:27 UT-4096 Now qualifies for upgrades on existing packages!
22/10/2011 20:45 UT-4096 45/euro year. Extremely limited 45 left PayPal now accepted.
22/10/2011 14:54 PayPals Back!
22/10/2011 14:45 PayPals Back!
22/10/2011 02:24 THIS WEEKEND ONLY UT-4096 Only 45/euro year! When there gone there gone.
20/10/2011 15:10 UptimeVPS.co BACK BY POPULAR DEMAND! €5/yr 128-10GB-100GB €10/yr 384-30GB-300GB Exp 31st Nov
19/10/2011 13:29 PAYMENT METHOD UPDATE.
16/10/2011 02:48 URGENT SERVICE ANNOUNCEMENT RE. Domain change.
15/10/2011 17:47 Remote Offsite Backup Addon / €2.00 a month or just €10.00 for the whole year!
15/10/2011 13:24 More US Stock announced – Pre order 16th October!
14/10/2011 23:10 BACK BY POPULAR DEMAND! UV-128 Annually 50% Off EXISTING ONLY!
Those are mails which we recieved from them in only ONE WEEK.
Were both the emails about PayPal the same? :s
Honestly… I have no idea. Now when I checked I can confirm that it’s way more than 10 mails this month… and month isn’t even over yet :S
Mails about paypal are about same thing (paypal is back, bla bla..) but second one isn’t copy of previous but newly written (minor differences).
LOL! spam psycho :D
The best words for today =)
german down
Yes, the same for me.
+1
The end is nigh?
Well, lets give the benefit of a doubt.
Name off your nodes, if you’re all on the same node, it could just be a node crashed. If you’re all on different nodes, then, well, yea.
Francisco
I’m on (one of) their France nodes which works flawlessly so far, but I’m interested to see what happens with German nodes so that’s a good idea.
Is there even de2?
Just for you Fran :P
Node de1 – down
Node rebooted. de1 vps is back.
That’s good news
The irony of all this is I bet Spirit didn’t get an email about it. :)
Arghgrr…..
(and no, they didn’t send any notification regarding this outage)
Hello,
I am reading all the comments in this page and have some thoughts on the subject of this provider
WTF is wrong with you? You ‘predicted’ that this provider is going down so you registered a vps just so you can keep on bitching? If you don’t like the guy, just stop paying and find a better provider.
I have an account for 1gb ram for 3 euros a month. You know what? It is not the fastest vps around. Up until now it doesn’t even have very good uptime either but I’m paying 3 f*cking euros a month. If I needed a high availability server with multiple redundancy, I would search for a better provider.
And I don’t even believe that it will be bad forever, I really hope that it will get better and more stable, but if it doesn’t…well I will switch as my needs get more specific. If it goes down? Well I’m paying by the month and keep daily backups offsite, so I don’t care either.
PS: I’m not here to start a flamewar, I just say, give the benefit of the doubt to the guy or just use another provider
PS2: oh, and ken? Stop sending the spam about your offers, I don’t give a crap. I already have what I need.
Indeed. UptimeVPS provides mediocore quality for a low price. If you expect high quality, well, your not gonna get it. Also don’t predict that this company is going to be a runner. They have low prices to attract mass customers, they get a small profit margin from all and end up having a nice bit of extra cash at the end of the month.
The 4096 offer is great, I upgraded my VPS. So far all RAM I need is available, nothing. They might be overselling slightly, but as long as I don’t notice it, Im fine with it.
The fact that they want so much money upfront is probably because they want to make some upgrades, buy some new nodes for the long run.
The spam was a little excessive, yes, but I was very happy that he send an e-mail informing me that the 4096 offer is now also available as upgrade, instead of just a new offer.
One thing that I did notice though, was when I had my 2GB VPS, I logged into solusVM, and it showed only Memory: 1 GB, Burst: 4 GB. One little support ticket and it was fixed. This is probably the result of the fact that my order is custom, and because he had to create the VPS manually. Although, I’d check your SolusVM aswell if I where you, just to be sure ;)
I am glad PayPal is back! I was on the verge of getting a moneybookers account, It wouldn’t have been a problem, but I still rather use PayPal.
One last thing: Next time there is downtime I would like to be notified by e-mail when it starts, and when it’s over. My VPS was offline for a day, because I hadn’t noticed the downtime, and it didn’t automaticially reboot.
Didn’t hostrail do the same thing?
They had 8k+ clients active yet had a $20k bill they couldn’t fork.
Basing your business on a few pennies here/there is stupid. He sold a bunch of those yearlies on that gpay or whatever it was called and made a dollar gross profit on it – do you think that’s helping him pay his bills? It’s even worse if people paid him yearly prices (5EUR – 10EUR/y) with it since he got hit for even more cash on it.
Maybe he was able to find a way to stabilize himself but as his prices continue like this (even if they don’t drop anymore), he’s scaring a lot of people away because of failrail and the likes being just a couple months back.
Francisco
Yes, those things can happen. But there are alot of successful companies that go by this business model.
Well Ken, according to the people here: If you want more customers -> Raise your prices!
Also, HostRail got into trouble when their provider added 60% to there prices.
Actually this never happened. It was false excusefrom sinking ship. Both HostFail providers denied prices increase.
Was just going to point out the same thing.
http://hostingcritics.info/hostrail-raises-price-60/183
Got a message saying “PayPals Back!”
Could that have been the reason for the domain name change? A Paypal ban?
German officially dead? Is this the end?
Read above. It’s up.
I am wondering what’s about dedicated servers with 24GB of RAM, and 2TB of HDD for low cost? They can split each other to 48 slices of a VPS with “2GB” of RAM, and ofcourse – so many GB of HDD. Me my self had a personal dedicated server at price of no more than 3 medium LEB’s. So what’s the point? Why you just stop looking at the peoples pocket?
If I want to start VPS Business – there a plenty of providers with “offers” to make a little to medium profit and to stay in business as long as I want to.
I got some problems with buyVM after the relocate the servers. Apparently they are voted as the best provider in 2nd Quarter. Is there someone here has experience with both UptimeVPS and buyVM can give me some advices ?
Many thanks
No money back (They don’t refund), bad sevice, SolusVM don’t work (My servers are offline and I can’t start my servers (after reinstall with a “clear” OS)).
I had the same problem. Send a ticket to them and they will fix that.
I got my money. ;)
they do refund it seems, AFTER you put in a paypal claim! (or is it paypal that refunds?) well anyway that was the only way I got my money back.
Why did you all want your money back?
I have had nothing but great service so far. All my tiny problems and questions where fixed and answered within 15 minutes of posting the ticket.
Could you ask him (maybe via ticket), why he decided to change the domain name?
I asked him for the reason behind the domain change, it was just a precaution.
—
Hi,
Dot com is due to expire and we’ve had various issues with One&One the past month, so wanted to make sure we are still accessible and not going anywhere.
The other tlds are on capture.
Regards,
Ken
UptimeVPS.
1&1 is indeed hard to deal with. I assume they had a “free” domain included in certain 1&1 plan but later had trouble to transfer it out or something.
But it sounds even more weird if they were using a “free” domain.
Why does that sound weird? They saw a nice offer that happened to include a free domain, they took it. A company wants to save as much as the little ones to you know.
I started out with a webhosting plan + free included domain name aswell.
Either stay with 1&1 forever or lose your “free” domain. I thought it’s common sense but seems not everybody knows that. Even for paid domains you must always pay attention to them. 1&1 is really tricky.
WARNING!!
DO NOT BUY FROM UPTIMEVPS!
I have 4 PayPal complaints open with them atm. I had just ordered 2 VPS yearly payment and renewed 1 VPS I paid per month to “quaterly” yesterday; Almost 100 Euros!
The name on the PayPal is different then 1 month ago and the emails to support@uptimevps.co (and.com) are now bouncing back!
I will provide screenshots and more information shortly, just wanted to let you and some other places know first.
DO NOT SEND THEM MONEY!!
What exactly happened?
Also, what’s the new PayPal email?
I found today that my VPS had been suspended and also I have no access to the client area anymore. The reason for the suspension was “non payment” with a due date of 00/00/0000. I just yesterday extended my already paid month for another 4 months, thus changing my payment to quaterly. At the same time I also ordered and pre-paid 2 more VPS of which one was pre=paid for a full year. I sent them almost 100 Euros per PayPal and as a result, not even one day later, I get suspended and the VPS I use switched off. On that VPS resides one domain with a site I am currently developing i.e. there is no possible scenario for any other reason of my suspension then pure neglegence or fraud on their end.
So, do you have submitted tickets via the client area?
Their WHMCS database has become corrupt according their Twitter page.
https://twitter.com/#!/UptimeVPS/status/130430492943187968
Oh dear.
I guess either the backup is corrupt as well or non existent.
It looks like their WHMCS is back.
The new PayPal email is payment@legrafc.com
That’s a rather interesting email and the domain is actually some soccer league website.
For sure doesn’t sound legit but hey, I’ve been proven wrong :)
Francisco
I’m figuring they’re either using 2CO to proxy their paypal payments or likely got a friend/relative to do it for them.
When paypal decides they don’t want to do business with you anymore, there’s no ways out of it outside of pretty much defrauding them.
Francisco
Update: I have been refunded in full.
@Yomero: I could/can not even log in to the client area anymore since this morning.
Hmmm, certainly, it says
100 euros paid to completely new company? What have you been thinking…?! You’re either:
– extremelly rich
– don’t know to read (multiple warnings everywhere)
– dumb
There’s a lot of unknown yet about this company and it’s possible that things go through, however if they don’t I suggest you not to mention in public complains how much you paid to them because you will deserve good laugh.
Ah Spirit, you’re behind the times my friend.
Back when W2 was still ‘around’, there was quite a few people that paid him $700 for a ‘year of dedicated hosting’ and he only had a couple months into it all.
People are always wanting to dive in on a cheap deal in hopes that it pans out, look at the people buying into the 45 EUR/y deal.
Francisco
..it will be atleast fun.
(plenty happy clients or great flamefest thread -> some people here can’t lose either way :P)
Robert, next time why don’t you create a support ticket and sort things out with your provider? If something has gone wrong you can just notify Ken, instead of immediately going on an all out rage on this thread, and requesting money back.
You make a company look bad for doing nothing wrong, an error probably popped up somewhere causing the VPS to go offline. My friend’s WHCMS SolusVM controls didn’t work, he sent in a ticket and ten minutes later it was fixed.
P.S. This is exactly the reason why companies don’t want to use PayPal, because of customers that are way to happy to press the complaint button. (And also the fact that there are alot of fraudulent Payments that go trough PayPal).
And the next time why you don’t read? WHMCS is inaccessible, and seems that they have a misconfiguration in their mail system.
There is always a support e-mail they can contact. Otherwise you could just wait a day or so for an update as to what the heck is going on.
Im having VPS server with them and im giving 9 points from 10 to them , once i regged activation was instant, tested perfomance it was fine , i needed aditional ip addresses but they had only extra ips in german center and then i needed to move my server from france to germany what was fast and extra ips was active.
Also wanted add few FW modules and the response was quick. For that price and config that service is 100 % perfect , if they close they services i will be sad not mad. Ken is most supportive person i ever have dealt with. Ok i see now client are is under maintenance what is fine , if you need access to your control panel you should log in via solus panel.
+1
Nothing to complain about.
Check Facebook ” UptimeVPS ” & Twitter @UptimeVPS for updates.
UPTIMEvps seems down :O
It’s not just you! http://www.uptimevps.com looks down from here.
http://uptimevps.co
Oh i just used the URL that Ken gave in his comment… Why does he post a wrong URL?
They changed their domain in meanwhile.
France node bravo is down.
No reply to ticket opened…
Node charlie is still working
France – node alpha is dead.
As some people just didn’t read what I wrote but replied anyway …
I could NOT open a support ticket, as my access to the client are was blocked.
It did NOT say “Under maintenance” when I tried to login.
Now again to what happened and why you should stay away.
I ordered a VPS from them to test, all was good. Then came all the changes: To .co, no PayPal – PayPal back. Then the receipient in PayPal changed. I noticed that yesterday, when I ordered 2 more VPS, one quaterly and one yearly and also prepaid my first VPS +4 months, making it also quaterly.
This morning when I came online, I saw my VPS (the first one, the others I didn’t put to use yet) was OFFLINE and my access to the client are was blocked and their emails sales@uptimevps.co and support@uptimevps.co bounced (they never bounced before). After waiting half-a-day with I opened the PayPal claims.
From my experience: AVOID!
my vps is overdue now.. and i dont want to extend it..
but the invoice is sent every minutes…
Same here. I got 36 emails asking for payment, but their WHMCS is down, meaning nobody can make any payment. Well they didn’t forget to suspend my VPS though.
Wow, my VPS i got with this company suspends due to there WHMCS problems.
Avoid them, they wont even unsuspend my machine while this problems occur.
It is a WHCMS database error, those are extremely hard to fix, and not the companies fault.
Since the WHCMS backend is still working, the module that connects SolusVM and WHCMS together will most likley still suspend your VPS, Ken can’t stop this unless he completely removes the module, which would then create even worse problems.
Hang in there! Your VPS will be back online soon!
What ever is happening and why – it shouldn’t be. These customers are paying for their services and the host should be ensuring they have them in working order.
I just noticed that WHCMS is back online.
Ken has worked out his problems with 1&1, as promised. He renewed all of the domains. Like said, the domain name change was just a precaution.
Also the WHCMS database became corrupt due to a corrupt hard disk. The disk was fairly new, about ~5 months. He has restored a back up on another server and everything is functioning properly again.
Is this offer still valid? Links are dead.
my VPS on US node is on.
If the domain change issue is due to free domain from 1&1, I can understand it.
I wish uptimevps will get over this situation soon, and always keeps my VPS online. :)
VPS on US node down for more than 6hrs. No response to tickets till now.
My VPS has been dead for the entire day.
Been working fine up until now, but just went belly-up sometime this morning
This is on node charlie in france.
Well, “charlie” is on / off every 5th minute, not very happy.
Overselling a server ALWAYS leads to problems, lucky it’s only a low priced one anyway..
I thought that only happened to me but looks like everybody had the same issue. Maybe that was due to I used too much space (60~70GB) and was trying to backup? I have the 4GB/250GB plan so it was not abuse. If it’s oversold then that’s another story.
Okay it’s down NOW. I didn’t do anything this time. Not my fault.
Wow, my Germany has been down once again…two weekends in a row.
What amazing uptime this has.
Well, it’s called UptimeVPS… So you get at least “some Uptime” haha (if it wouldn’t be sad, it would almost be funny – I can see the refund requests / disputes / chargebacks coming in soon if they don’t solve this)
Joke: Maybe when they took away the “m” from uptimevps.com they took away some more HAHA (it’s called sarcasm, what else can you do)
I’d be far more concerned with the proof/etc that they’re running a nulled copy of WHMCS.
http://www.lowendtalk.com/discussion/564/uptimevps-removed-vps#Item_48
Francsico
Francisco, seriously? Why in the world would that concern me more than my server being down? Your comment doesn’t make sense. Sure it’s not the way to go to use a non-authorized WHMCS (if so), but again, that’s their problem, not mine/ours.
Or hey, maybe you Francisco are the only one being more concerned about your suppliers internal issues than getting your product? ;-)
I thought so.. Got ya ;)
I think there are things that could concern you more than your VPS being down.
For example the data you stored on the server (scripts, databases, backups, etc) being stolen.The host already “stole” WHCMS.
It should be yours because nulled copies normally have backdoors to lift databases. Are you paying by credit card? Your VM down is also important, but the fact the license isn’t paid for could shed some light on things :)
If a host can’t afford $10/m for WHMCS then that sounds extremely iffy for sure.
Francisco
Point accepted :) Although I don’t have valuable data on cheap VPS anyway, some people might. Will see if it comes on, the support opted to respond with “power supply problems”.. Funny hey, could even be true actually.. Who knows.
The biggest concern I have with uptimevps is how they were taking pre-orders for their .NL VPS nodes. They said the nodes/VPS would be up on November 3rd. It is the 6th, almost 7th and there is no VPS being delivered.
I will post here when they actually deliver the vps, but it isn’t looking good. I’d recommend people stay away from the .NL offer for now.
Still no delivery, a? :)
Nope they still have not given me my .NL VPS. I am going to be filing a paypal complaint soon
and hopefully we can get enough users together to cause problems for his new paypal account.
I was thinking of calling paypal and providing them with the information of his old paypal and
the new one and let them know the connection between the two and how he is taking payments and
not delivering.
I recommend staying away from ordering completely now.
There is a problem almost every weekend, and now the DE5 node is having time out issues which has been happening all day with nothing back in the support department.
yeah, my server is still down, when I boot it, it works for like 3-5min. and then, without load or anything, cuts off again (load 0.04…) – kinda suck, even for a testing server :) don’t think they will survive much longer, will request my money back, that’s life in the cheap VPS world it seems..
Shouldn’t be. Having no VPS at all means that every cent is too much, so would good is it then?
The fun with MY case was that my access was completely shut off due to non-payment, when just a day before I pre-paid an already paid VPS for 4 months i.e. 1 year.
From my last email to “Ash”:
“You really have a lot of nerve. Not to mention the apology that never came.
I paid you almost 100 Euros for 3 total VPS and the very next day, I wake up to my production VPS being SUPENDED and DOWN and my login to the client area BLOCKED. Then, when I emailed you on exactly THIS email address you are using right now, my emails came back bounced.
After hours of waiting and nothing happening, I then went ahead and filed the complaints on the payments I had made not even 24 hours before.
But of course … you have no understanding whatsoever and cannot find anything wrong on your end. It is all MY fault, right?”
I think you posted in the wrong spot, my “talk” with “Ash” is further down the page and off-topic here anyway (but I feel your pain, “A.” is not a nice person to talk to / deal with)
“LIKE” or “+1” :D
Robert i think your confusing me with UptimeVPS it seems?
i got a vps been with them for a month and not had any problems
I have 2 vps with them .de and ovh since 1.5 month
both fast like hell and no downtime
lucky you… which server are you on?
My VPS is in DE10 and it works very well.
At least WHMCS has a valid license again
“again”? I never saw it without license, despite Francisco’s claims. Anyway, being down counts for me, the license is something Fran brought into the topic
Well it was, since i am the one who reported them for it in the first place.
Ashley, you better don’t start… I’ve had issues with you before, your company is not much better (tickets not answered on purpose etc. – you know what I mean, unless you live in denial).. I’m just saying you are not in the position to blame others for mistakes (that still, I haven’t seen any proof for) if you are running your ship pretty bad too.
And yes, I say it like it is, whether you like it or not. So better stay silent, at least Francisco runs a great business and understands what customer service means too.
Please provide a ticket ID/Some proof and i will be more than happy to look into your claim’s. I dont know who your are just by your screen name, but if you were a genuine client of ours you can give me this information.
Ash
Still waiting for this ticket ID so i can look into this and take the apropriate action….
Ash
There is no reply button under your posts Ashley, but seriously, we are way past talking, and pretending not to know me doesn’t work – people at LEB are not that stupid.
My advice: Get your stuff together, spend more time fixing your issues instead of trying to find issues with other hosters – what is the point of spending your time this way anyway? If you know your own service sucks (pardon me, but that’s the right word IMHO), you should focus on that and disappear from here. Reading forums doesn’t get anything solved, period.
Enough said, just don’t like it when people that can’t get their own issues solved try to find issues with others instead of working on their own. That’s just.. Can’t even find the right word for it.
Anyway, everybody crossing fingers our test-boxes come online again, and if not, whatever :) We knew it before ;)
I dont know who you are we have a lot of clients and just searching mike yields quite a few results. Please supply a client ID or ticket number so i can look into why you have such a problem with us.
If you cant come up with this and prove that you are a legitimate user of our services then please refrain from posting false comments.
I don’t want to impose, but provided that you shut all my stuff down, after I prepaid for it for 4 months and even 1 year, I would have reservations too of revealing my real name ;)
Oh come on, as if I would have any reason to remind you to fix your own stuff, if I wasn’t a customer (well, I was, like in past and never will again after your acting like a child)..
I said I don’t talk to you anymore, did that (tried) for over a month like you know (or maybe not, because you have lots of issues with customers and many have my firstname – in that case, OUCH…) and it was only a waste of time.
Grow up & work on YOUR business, nobody wants your “detective work”, nobody asked you to “be proud it was you”, you are making a fool out of yourself.
Well Robert (just read your response), Mike is my real name, but again, any attempt to talk to A. (that’s how he/she is signing ticket responses) are fruitless, like you know and I know and he/she just admitted, obviously many know. (sooo many people called Mike having problems with you is really sad)
Consider this my last response, this is childish, he/she should jut go away and pad his shoulder for “exposing working WHMCS licenses” somewhere else.
A. -> Feed your ego somewhere else (or again and again, get your own stuff in order)
Ashley, please check what website you’re posting on. I don’t think you have any right to boss people around. Rather rude as well. From past history, that’s probably the quickest way to have no more of your offers posted here as LEA doesn’t take those types of comments too lightly.
As to not finding the ticket, do you mean you’ve done this to more than just a few clients? I would think that they would stick out in your memory. Unless of course you’ve done this multiple times.
Im not bossing anyone around i simply asked for a ticket so i can look into this situation :) I hardly think its fair that a client can write stuff about our company with no proof to back up his claim’s?
And no this has not happend multiple time’s, what im saying is i recall no falling out or issues with anybody called Mike. So im saying that either he is making this entire scenario up or he was registered with a different name. Come to think of it now he has mentioned the part about A i think i know who he is & he was certainly not registered as Mike.
If it is who i think it his, he seemed to have a problem with us suspending/terminating his VPS for non-payment and tried to blame us because he was on vacation.
@Robert
We only have a monthly payment option, so how you pre-paid for any length of time is beyond me. Can you provide any client ID/Ticket emails.
I would like to look into any genuine issue and get it sorted out, but without some accurate info, its impossible.
This thread is called UptimeVPS etc, but it’s obvious you are not talking about UptimeVPS.
@Robert
If UptimeVPS screwed you, you’re talking to a wrong guy.
@Others
Take it somewhere else, we’re still fighting with UptimeVPS downtime and you’re not helping.
“@Robert
We only have a monthly payment option, so how you pre-paid for any length of time is beyond me. Can you provide any client ID/Ticket emails.
I would like to look into any genuine issue and get it sorted out, but without some accurate info, its impossible.”
EXCUSE ME???? We were talking in emails about me ordering a 2nd VPS and making it QUATERLY and ordering a 3rd VPS and paying YEARLY cause it was in the new location and about moving my first VPS from monthly to QUATERLY, so I don’t have to pay for it every month. You then sent me a modified invoice, to pay up + 3 months for the first VPS. I paid everything, almost 100 Euros in total.
You are the biggest f***ing liar I have ever encountered!! And for that, I will make it my personal business to inform every forum, blog etc you post on about you, so you never sell anything to anybody again!!
UNBELIEVABLE!!
Again.. i think your talking about UptimeVPS and not me/my company VMPort. Because we do not offer annual or quartely plan’s in any scenario,
o.O
As I hinted in my pre-last email to you: Are you on drugs?
This thread is called
>>> UptimeVPS – €3 1GB OpenVZ VPS in Scranton, France or Germany <<<
so what the FUCK are you trying to pull here?????
Know what? I am hereby ORDERING you to shut down your business and seek therapy, or I will try that “citizens arrest” thing :D :D
OMG … you are not from this world “Ash”!!
Please give me a ticket ID or something to look at because this is 100% not right at all. Your basically claiming we have robbed you?
We DO NOT accept annual/quartely payments at all, never have done and never will do. I can provide any evidence you want to back this up.
But neither you or Mike are willing to even give me a idea of where to start looking. In fact if your telling the truth i will pay you double what you have given us (If anything).
I know what the thread’s called but im nothing to do with UptimeVPS that is what im saying. I own VMPort.com
Which one was it that ripped you off? If its the second then this is something to do with me, if not then like i said you have got the wrong guy :)
Alright, u wanna play? Let’s play!
Remember THIS?
********
Hi,
Lovely jubbly, I hope you enjoy our service,
Regards,
Ash
UptimeVPS
———————————————-
Ticket ID: #168567
Subject: UptimeVPS.co finally resolves
Status: Answered
Ticket URL: http://secure.uptimevps.co/viewticket.php?tid=168567&c=Lip0gW5M
———————————————-
********
Nothing to do with UptimeVPS, ey? ^^
Or this: http://www.globalwebgate.com/uptimevps/2160.pdf
Hmmmm … change to QUATERLY … just monthly subscriptions, yes?
*********
Dear Customer
We would like to inform you that we have more due stock for the France Location on Saturday 29th October.
Offers apply.
UT-4096 45/Euro A Year Coupon 4096 Order Here
UT-384 10/Euro A Year Coupon UT-384 Order Here
UT-128 5/ Euro A Year Coupon UT-128 Order Here
Double Disk | Double Memory | Double Bandwidth | UT-512 or UT-1024 Order Here UT-512 UT-1024
New Orders only strictly no mirgrations!
256 Placements expected to Sell VERY Quickly. Don’t delay!
Kind Regards,
UptimeVPS Management.
**********
Again, only MONTHLY subscriptiosn, yes???
And finally, the next day, when ALL my stuff + client area was shut down on me:
**********
Dear Robert Prost (GlobalWebGate Solutions Inc.),
This is a notification that your service has now been suspended. The details of this suspension are below:
Product/Service: UV-1024 DOUBLE DISK | DOUBLE MEMORY | DOUBLE BANDWIDTH
Domain: 001
Amount: €18.00EUR
Due Date: 00/00/0000
Suspension Reason: Overdue on Payment
Please contact us as soon as possible to get your service reactivated.
Regards
UptimeVPS.co
**********
So I never paid??
This was when I ordered the first time, when all was still right
http://i43.tinypic.com/2s7us69.png
And this was now i.e the fraud
http://i42.tinypic.com/v49ll5.png
What were you saying about paying me DOUBLE now? Bring it! :D
And finally some more interesting reading material: http://www.wjunction.com/46-vps/104901-uptimevps-com-2048mem-160gbhd-1600gb-bw-%803-per-month-de-fr-4.htm
“Your comment is awaiting moderation.”
Coming your way soon ;)
It looks like I replied to a wrong post, it’s hard to find one with a Reply button :/
So i gather your still claiming its us?
Right, thats fine. Send me some transaction details, screen-shots of our conversations or ticket/client ID and i will refund you double what you have paid, no questions asked, if there is any truth behind this.
You can provide any of the above to me at a.hawkridge@vmport.com or lets take this over to LET. Dont want to derail somebody else’s thread.
Ash
LMAO!
Like i said, that’s uptimevps.co i dont know who that Ash is but it most certainly is not me, i can hardly see myself been a support rep for a competing company when i own my own?.
An apology will do just fine, thank’s for labelling me as a thief.
It is unbelievable that you are STILL trying to talk your way out of this.
We have talked so many times via email and we both know very well about what and when. You trying to make me look a liar at all costs is nothing but a disgusting insult.
You are a deranged human being and I am very happy that I do not have any ties anymore to you, your company or any of the new companies you are going to open up and employees you will fabricate out of thin air.
I will leave you now to your made up bizorro-world. Happy “trip” depending on whatever drug ur on.
Unreal.
“Unreal.”
My thought exactly.
You’re both act weird here.
@Robert, this Ashley Hawkridge is not Ash from uptimeVPS support. You talk with wrong guy which have nothing to do with uptimevps.
@Ashley Hawkridge, you needed some longer time to realize that you’re in wrong thread too :P
This uptimevps support guy is Ash McKiernan (and most likely one of Ken alias) not Ashley Hawkridge.
Thank’s for that spirit. Nothing like hitting your head against a brick wall.
I am not acting weird. Sorry but why is an alleged employee or owner of a COMPETITOR company here and sorting UptimeVPS’s issues. Why is an alleged employee or owner of a COMPETITOR company here at ALL to begin with. Comme on now …
Anyway, it doesn’t even really matter, cause this thread IS about UptimeVPS and what I posted is also about UptimeVPS, for I have been a customer of UptimeVPS.
Fact is, that I rented a VPS for 3 weeks to test the service and then I paid almost 100 Euros to prolong that VPS to quaterly payment and in order to buy 2 more. After payment, just the next day, my VPS were downed and my access to the client area and Solus CP blocked/terminated. According to their email this was due to NON-PAYMENT … so what are we talking about here??
Emails got first bounced, then ignored, while everything I paid almost 100 Euros for was still down and blocked. Only after I filed PayPal complaints AND threatened to issue chargebacks if the complaints are unsuccessful, I got a reply and a refund. For the month that was still running and paid for, I did NOT get a refund, just FYI.
Domain changes from .com to .co, bounced emails, suspensions without merit, now day long outages, a nulled WHMCS even … what else?? Seriously.
Robert..
I was not here sorting any of their issues, i was actually pointing out/clarifying another issue. A invalid WHMCS license.
Eitherway, no apology from you? Say’s a lot about you as a person.
As long as we are clear that i AM NOT a thief and your accusations have nothing to do with my company then i am happy.
As I said, my “beef” is with UptimeVPS and I never stated otherwise. THIS THREAD is about UptimeVPS, and ‘it’ never stated otherwise naturally.
So if you are really not affiliated with UptimeVPS, then what is your problem? It does not concern you then.
And that been said, I find it highly wrong for you to spend your time picking on a competitor, no matter how crappy that competitor is. So what are you doing here anyway?? We are (former) UptimeVPS customers, so what is YOUR excuse?
You post here, without having ANYTHING to do with the issues discussed here and you also have a name similarity with the person responsible for UptimeVPS and you are the only one posting here and you show a very vast interest in UptimeVPS’s stuff. So what should I apologize for?
And excuse me, but the way you behave and “talk” holds a striking resemblance to the “Ash” from UptimeVPS I corresponded with … what did you expect??
Fran mentioned the WHMCS license, i backed him up. Its on-topic and related to uptimeVPS and im sure most customer’s would appreciate knowing the facts. And the only resemblance i have is the same name..
Forget i said anything, this conversation has already gone on way longer than it should have. Your clearly pissed at UptimeVPS so everybody else must be in the wrong. Lets end this conversation now :)
Ash
“Ash”
See? That was the problem.
Lol only my mother call’s me Ashley :P
On the issues regarding node Charlie:
Dear Customer
We have had notification from OVH regarding the on going issue.
We have had the following response from them.
As per our response to several customers this is completely out of hour hands otherwise it would of been resolved a lot quicker.
Given the issue, I have asked them to wiz the hard disk out and place it into another machine. We are awaiting response of this.
From : Monitoring IPMI
For: dp66089-ovh
Date: 2011-11-07 16:30:06
The IPMI module of ns224427.ovh.net was detected as
defective and must be replaced and reconfigured
by our team. To perform this intervention,
it will be necessary to cut service to your server.
This module is necessary to restart your server hardware
as well as the KVM over IP option.
Until this is repaired, you
cannot reinstall your server.
Without response from you, the intervention will be
performed within 10 days of sending this
mail.
If you want more details on the intervention report,
please contact our technical support.
Regards,
Ken
UptimeVPS.
Wait, what? 10 days?
10 days?????????????????????????????
In the movie The Ring, it was only 7 days, maybe you should get a VPS from THEM xD Sorry but I could not resist (SCNR).
I think though that this was just a copy of the email THEY got from OVH. It means that if THEY do not order the replacement now, OVH will do it on their own in 10 days.
It sounds like 10 days to address the IPMI, but that seems to only be if you don’t arrange a date with them I think?
Francisco
In my opinion, as much as I know OVH can be slow at things, I doubt Uptime does all they could to get the issue fixed. Deflecting blame on OVH is not good practice customer-wise, they should own the issue and deal with it (over 60H downtime since the issue started, all this for a defective IPMI module?!).
I’ve seen 3-4 day waits for hardware replacements at OVH before.
Has anyone had any luck in getting their money refunded because of all this?
Me. PayPal complaint -> Refund.
This thread is getting to become a mess and folks (including me) are getting confused. Sorry about that, *cough* Mr. Hawkridge.
+1 for closing.
+1
Where will then complain those which some week ago pre-paid Netherland VPSs but never recieved them, neither refund? :P
Do you think its related to our IP conversation Spirit. Did you pre-order one?
You can file a PayPal complaint and/or issue a chargeback on your credit card. No problem.
Ash(ley): Would you please cease posting here. Seriously. You are not a customer of UptimeVPS and have nothing to do with them whatsoever. If you don’t want to be mixed up again and give everyone here the false impression, that you are involved with UptimeVPS, then please stay away from this issue and thread now, since it does not concern you!
I hate to break it to you but i speak to most people here over at LET so i was actually just asking out of interest seen as we already have engaged in conversation about the matter, please dont tell me where i can and cant post, its not your place to do so :P
As I said, I am asking you nicely. You have no place here as it does not concern you. Especially as a competitor you should stay off other companies business. In all forums about Webhosting I know, exactly THIS (posting of competitors in threads of other companies) is forbidden … for good reason.
You already almost made an enemy today by causing a misunderstanding. Had I been convinced in the end, that you ARE affiliated with UptimeVPS I might have deployed my 198Gbit Botnet by now and sent traffic your way …. just to wake awareness in you that this is not a game and if you mess with other peoples business, you might as well suffer the ramifications at some point for doing so. If you need enemies, then keep on doing what you are doing.
Ashley I don’t admit anything! :p
(but yes it seems like they have IPs related issue and they have no clue what to do so they try to delay it with clients)
That’s big of you.
Why is UptimeVPS still up then, after all they ARE the one’s that robbed you.
Eitherway i will leave it at that, i dont need to listen to your threats :)
They are still up cause they refunded and the issue is not as significant anymore, as to loose any sleep over. Don’t see it as a threat, I am just telling you openly what can happen to people that piss other people off. You do not listen to reason, so one has to bring the reason to your understanding otherwise. You are annoying and you are confusing this thread, while as per your own words it does not concern you. So either you are pushing some agenda or you are really not the brightest. All I did is make it clear to you that some people, among them admittedly ME, do not take this kind of bullshit and if it hits the fan, then actions might be taken. Of course AFTERWARDS you will be wiser but then it is already too late. As I said, if you need enemies, then keep on doing what you are doing.
Just wondering, are you posting through anonymizing proxies? :D Although I get you point, the method used is not exactly legal.
Ken now completely dissapeared. After he took payment for non existing .nl nodes. Be careful with new orders.
I have almost grown tired of being right all the time :D
Ken hasn’t dissapeared, tickets still get answered pretty darn fast.
He just doesn’t want to spent his time talking about what is mostly hearsay, or fix problems trough this thread. He rather spents his time answering support tickets and managing the company.
You’re suspicious. Whole time you’re talking on behalf Ken. You seems familiar with everything.. what he eat, what he drink, what he’s doing in free time… everything! No he don’t answering support tickets anymore. Atleast not when people (I know for more than one person) request refund for non delivered netherland nodes.
If I say that he ignore .nl related issues and you’re saying that he don’t one of us lie. But as you’re pretty much unknown here and you appeared everytime only to speak on behalf of Ken, liar is most likely you. Please make as a favour – don’t talk in Kens name anymore. He have more than enough chances to either reply here, either tu support tickets. His aliases (ash, lee…) don’t count!
I also thought “Mastermind” WAS actually from UptimeVPS … as “Ashley” before …
Well somebody has to stick up. Remember it is always the minority that has problems that post.
I have seen some people posting that they had no problems, but they leave it there and their message is pretty much ignored.
I think that the discussion should not come from one way. Problems I don’t have information about (such as nulled WHCMS) I won’t reply to, but sometimes I open a low priority support ticket to ask Ken about some of the general concerns that have been stated here.
Almost always I then relay that answer here, adding my own personal experience to it.
Also I am not talking AS Ken, but like most of you, I am talking ABOUT him. He personally (trough a ticket) told me he rather spents time on support tickets then here when I asked him why he hasn’t been actively defending himself here anymore.
Further if you look more up this thread you see a ton of hearsay and probably, which are all obviously negative comments. I tend to reply to hearsay from the other side. For example you say when there is a delay in response to support tickets “He has probably taken our money and now ran off with it.” then I say “He is probably busy answering support tickets.”
See my point?
I know it is suspicious when there is always one poster providing positives in a problem thread, because it is rare. But I feel the need to share what I know, and what my experiences are just like you do.
Don’t worry, if I have any problem with him I will post that aswell, honesty above all ;)
Mastermind,
most people here take into account that for every bad review, there are 9 good ones which are not voiced.
Places like these are not to hear about how good a host is. “No news is good news”, simply.
When so many issues come together, the picture is clear and it does not matter that most people are (still) happy with them. They soon won’t be anymore ..
Well the fact is, that he can’t provide Netherland VPS neither he refund those which pre-paid them. All refund request tickets are ignored/unanswered.
The fact is also that french node charlie is down more than half week, just like before was down few days nodes alpha and bravo. It’s not few hours, it’s not half day, it’s not one day… but few days already. That’s far under standards of hosting industry even for cheap low end box.
While my expectations regarding this host wasn’t really big (infact I expect that he won’t survive till summer 2012) and I expected that it will sux… I can confirm now, uptimevps sux. I am not angry or something – it would be very dumb to have some serious big expectations regarding this host and I merely report issues.
Update: Ken finally appeared. He will refund all unlucky non existing .nl node users by 9am tomorrow. (GMT)
We will see if he will keep his word.
Another update: as far as I know they didn’t refund anyone. And of course again support ticket silence. Ken, Ken.. so you’re thief after all :)
@Spirit Confirmed here. No refund so far.
Node Charlie has been up for about 8 hours now. Looks like the HDD really did get swapped to a different machine. Two-cores of i5-2300@2.80GHz now.
My VPS was moved to node india, 29h uptime now.
Strange… no new invoice for this month, but the server/node is still up.
(downloading backups to my local computer…)
I hope they are now willing to refund the .NL vpses that they cant provide. If I don’t see my refund
by the time specified I will have to go to paypal and complain.
Howdy,
I’m here still alive and intend to be.
Yes there have been problems and we are getting to the bottom of them.
Of course, the majority like to make a fuss and the law of averages are for every 1 compliant there was 10 who are happy but don’t feel the need to get involved.
If you really knew the scale on what UptimeVPS works on you would be a bit more clear on the averages and could do the maths.
Loads of people have thrown dates into a death pool and are pleased to say we are still here. So the Joke is on those who ever made those statements.
I’m not going anywhere as I’ve said before. Would be utterly stupid to throw 72 hours worth of work down the drain EACH AND EVERY OTHER DAY. Besides I want a new house and BMW. Work towards your goals and never give up in life is my attitude. I can’t help what other peoples outlooks on life are.
Have a great day!
The majority like to make a fuss? Aren’t you the guy which keep money for non delivered service almost two weeks? The guy which promise service delivery every day. The guy which finally announced refund for non delivered service but after that you never processed this refund.
we will ensure that any refunds are performed by 9am tomorrow. (GMT)
What a thief. Why do you waste our time with false announcements every day anyway? It’s just a matter of time when you will end up in “dead pool” no matter what you say.
Then get them involved. Takes two seconds to ask users to post a review on some of these sites. Just be sure to tell them how important it is to include a disclaimer and to offer proof as to where they’re linked like a site on the vps.
Not directed at these folks specificity. Just rather surprised it’s not done more around here.
Well, all I can say is: Atleast this host is better than Semoweb!
Note VPS has not been provisioned in over 30 hours, with no response to tickets.
Please do not give your money to this host – They took my money for a VPS they never provided and wouldn’t
give it back.
I’m currently considering my options via paypal.
It seems game over for uptimevps – finally. Last Ken words from three days ago was that he will “tomorrow” refund all customers which didn’t recieved pre-paid netherlan vps. Since then no word for him. There are also complains at LET from people that he vanished.
The LEB ‘Up’ curse strikes again.
{Insert scary ghost howling}
http://images.memegenerator.net/images/408x/49755.jpg
Lmao drmike what have you done!
And off to the dead hosts it goes :)
uptime is down not working my vps
Yep, it does. Moved this test server to somewhere else a few days ago, not worth the time. Paypal will take care of the rest. Although, I doubt there’s any money in the account, he probably transferred it out and then gave his “I want my BMW” speech to hold people from filling complaints until it was on his bank account. Good idea, if you are taking a run.. Shame on you Ken.
France node down uptimevps to down
I was unfortunately sucked into one of the 5 euro deals. Luckily opening a paypal claim/dispute was all that was required to get my money back.
I’d recommend everyone without service prepare to file a claim asap.
Someone passed me on a note that:
– They just had a forced IP swap
– They just got forced to swap datacenters
– Node parts are different
Merging costs I guess?
Francisco
Is there anyone that know what is happening? (And don’t be a smartass and say ‘I told you they would take money and run.’, I’m looking for information here).
I seems the servers are down since yesterday. What’s going on?
Interesting, website isn’t loading and so is the SolusVM panel.
IP address:
Error: Try again
Host name: uptimevps.com
Alias:
uptimevps.com
is from () in region
down!!!!!
omg all vps provider is bad and they are horrible.
they not confirm about this..no mail info, no reply this topics or etc
damn, payed more then 45 days ago, i cannot file a dispute
Always picking winners eh’ sandoz?
Francisco
what do you mean always? this is my first host dissapearing :)
ah well, it was only $5, so not a big problem
I’m just wondering if they’re going to do a runner. I’ve been with them for over a month now, lol.
Forgot to mention that my VPS is still running though.
What node are you on or you have no idea due to solus being down?
I’m still trying to find out if their solus is down or not.
There is a person on WHT reporting that they had VM’s in each of their locations and they’re all down.
Francisco
I’m on xenfr2 node and yes SolusVM i still down for me.
Their XEN offerings were pretty new so it’s likely the node will be online for 30 days + a bit of buffer.
Francisco
That’s what I though :<
thought* :P
Just keep backups.
At this point it’s possible they’re just having nameserver issues, but people are reporting outages in each of the 3 – 4 locations they were running.
Francisco
@Francisco
I’d like to believe that their nameservers are down, really.
Their solus domain is still resolving, but the IP is nullrouted at OVH so it’s starting to look for sure like it’s a billing thing. :(
I’ve been wrong before, but considering people still haven’t been given refunds for NL, it’s looking bad.
Francisco
Now he has his BMW…
Happy that I got one more VPS from you the other day so I can transfer my data there. Really love the LAN settings.
I think providing runner insurance for VPS providers would be a good business plan. How does that sound? :)
I was suckered into purchasing a VPS with UptimeVPS as well. I was hoping for the best but expecting the worst.
I *knew* something was wrong when I stopped getting the annoying marketing emails and an email about “Node Charlie” (with the explanation that “I have asked them to wiz the hard disk out and place it into another machine”) on November 7, 2011
WTF is “wiz the hard disk out”?
Anyway, it is November 14, 2011, can’t reach VPS, can’t reach SolusVM, don’t have any way to contact “Ken” or Support (since all emails come from a “noreply” address).
Oh well, thankfully this is not paid automatically; I would love to see them attempt to bill for any more service.
One of my two VPS is located on the Charlie node. So I know that is not fake problem. On November 5 I’ve asked them why my VPS since a morning goes down and up and again and again (~ every 5-30 mins) I’ve got an answer “We are currently having power supply issues with that node, we are working with OVH to get this fixed however support is limited due to the weekend.”.
About “to wiz the hard disk out and place it into another machine”. You can read this like “extract the node’s hard disk from the broken machine and temporary plug it into another (non-broken) machine”, because customers prefer alive VPSes than dead :-)
I hope it is clear.
* On November 6 (Sunday)
I think I’ll wait few more days and then file a dispute.
But be sure within 45-day period.
French node down from yesterday
Alert Type: Site Not Available
Result: Failed
Time: November 13, 2011 19:46:32
HostName/URL: xxxxxxxxxxxx.com
Monitor Name: xxxxxxxxxxxx.com
Service: http
My German VPS is still up.
It’s wierd that Ken doesn’t provide any updates over twitter and such.
Let’s hope for the best!
The best = UptimeVPS keeps on running?
So I opened a dispute since one of mine was never even delivered – they quickly claimed it was delivered to paypal so I emailed the person who confirmed and they responded asking for an update/information/etc:
Ash ashleyjmcrules@yahoo.co.uk
1:02 PM (0 minutes ago)
to me
Hi,
I left UptimeVPS 1-2 weeks before this happened. I am sorry to hear about this and I am not in control of payments or refunds. I hope you get your money back.”
That’s not true. At least on Nov 11 Ash issued refund after PayPal claim was filed, and also responded to ticket regarding this refund request. I think now everything is clear: they are hoping to minimize PayPal disputes/claims with 45-day period. They won’t issue any refund unless you file claim.
GAME OVER.
I emailed Ash back asking why, if he is no longer there, did he confirm with paypal that my dispute claim is invalid and the service was delivered, his response was:
Hello,
As I said I am not in control of payments or refunds. I can confirm I left on the 3rd of November.
-Ash
It is not true. He replied to my ticket answer on November 6 at 16:07:15 (UTC+01)! I have a proof – email notification in the GMail mailbox! If you need I can provide you this letter(s) wholly.
I also think that this isn’t true because his paypal address was active till the end. He was they guy which was recieving paypal payments till the end.
Well, is this the end?
My two VPS are down for 3 days now…
Is Ken = Stephen McKiernan?
Maybe Ash McKiernan (ashleyjmcrules@yahoo.co.uk) can tell us in order to clear his own name? :)
Paypal closed my dispute quickly. They are unable to decide in my favor and encourage me to work with the seller. Fat chance since he’s obviously a runner. When I submitted the claim the confirmation page said the seller was unable to respond. Not sure why, possibly paypal removed their account. Maybe someone else can confirm the same message.
Anyway I only filed to add fuel to the fire. I don’t really care about $6. I almost made two months…and learned a valuable lesson in return.
“Anyway I only filed to add fuel to the fire. I don’t really care about $6. I almost made two months…and learned a valuable lesson in return.”
Erm that might encourage new runners around to create some fancy vps site, with fancy promise and fancy specs. It is still quite frustrating to see the many who trolls on really serious providers and exits when they grab all the fame / trust. Sucks!
Are you calling me a troll?
I filed my dispute knowing that I wouldn’t have any chance to win. I purchased 43 days ago and from my understanding most of these type of disputes go to the provider anyway. However, I did it anyway to join what I assume/hope is a legion of others with the hope that as a whole we would accomplish something.
Dispute or claim?
Dispute from Paypal’s resolution center. I’ve actually never had to do that so hope I did it correctly. Sorry if the language in my prev post confused.
btw where is that “Kristal” from LET who trolled on my offer thread =/. haha
signed up 11-07-11 my vps stop working on the 16th and still down today(11-14th .today I also notice uptime vps sight is off line.
If my VPS is not back online tomorrow evening I will also submit a PayPal dispute, although I still have faith.
Then you’re the only one :) Open your eyes! :P
Not the one. I hope too :-) And my one VPS (German) is still working fine :-)
my service is purchased over 45days. and Paypal automatically changes my dispute to claim. And paypal’s process is just send email to seller and then close my claim for refund as below.
2011-Nov-13 – PayPal: Email sent to seller
2011-Nov-13 – Buyer: Complaint Case filed
Status
We’re unable to decide this claim in your favor at this time. PayPal’s Buyer Complaint Policy applies to the shipment of goods but not to disputes about merchandise quality.
What happens next
We encourage you to work directly with your seller to resolve this matter.
Anyway, I am lucky that I get back my Euro 10 for Germany node weeks ago. At that time, service tickets were still being processed. I will be very careful with such incredible GOOD plans from a newcomer in future.
Let’s try to recover 45€ through Google checkout.. Got sucked into their 4GB deal which obviously was too good to be true. Surprisingly VMLit is still around and nowhere near the dead pool as far as I can tell.
What I find amazing is they got all of these 45 EUR/y payments and only paid 2 months of service in France and still couldn’t make it work. Their boxes were 99EUR/m and they didn’t have all that many nodes.
Francisco
Now i dont believe LEB offer and here any Fu******ing cheap VPS company. They all are Mo****** ****ker.
I hate you all…. shame shame shame….
I’m sorry if you’ve been turned off to the LEB market, but understand there are many good companies that are well positioned and don’t offer unrealistic things.
There was warnings all over the place from the members of this community that have seen these scams come and go countless times.
If LEA actually had the time/energy to question hosts for their unrealistic deals before they went up it’d save a lot of people a lot of cash. For his own sake, though, he’s far too busy with other ventures.
Francisco
I am serious Mr. Dias.
Hostrail, ClubUptime down / gone, i lost a big amount and that is not possible dispute or money back.. Citynet (BAD Net speed), Enotch and 123systems down 5/6 times per month. So how can i believe now LEB offers! I know that company from LEB.
So i suggest to LEB, please post any offer before you know the company. We believe you.
Of course Citynet has a bad speed, what do you expect from an egyptian hoster?
And as always: you get what you pay for so don’t be surprised about 5-6 downtimes per month
Now we know that whoever claims he is not going to be a runner, will be a runner eventually. Brandon, Brain, Ken, Ash, they all did the same thing.
Can i claim otherwise then? I wanna run with your money!
my vps is down for 3 days i sent a ticket but no responce what i do
i had my server (France) running for 3 months (i paid monthly 3euro) which was good and the best deal but now i have been punked :( when i took a year deal 45€/year deal with Google checkout!!
I made a google clain i hope i get refund
Administrative Contact Name: Ken Nash
Administrative Contact Organization: UptimeVPS
Administrative Contact Address1: 62 Portman Road
Administrative Contact City: Reading
Administrative Contact State/Province: Berkshire
Administrative Contact Postal Code: RG30 1EA
Administrative Contact Country: UNITED KINGDOM
Administrative Contact Country Code: GB
Administrative Contact Phone Number: +44.0118
Administrative Contact Facsimile Number: +44.3276031
False phone number, false address. Not a surprise.
Seriously this one was very easy to spot: the problems with paypal, the ssl certificate, the hotmail address, the domain change from .com to .co, and, above all, dealing with an avatar! Problem is, when the offer is too good to be true we like to fool ourselves into believing it is true. They know that and profit from it.
Aaaand I tried contacting them:
This is an automatically generated Delivery Status Notification
THIS IS A WARNING MESSAGE ONLY.
YOU DO NOT NEED TO RESEND YOUR MESSAGE.
Delivery to the following recipient has been delayed:
support@uptimevps.co
Message will be retried for 2 more day(s)
Technical details of temporary failure:
DNS Error: Timeout while contacting DNS servers
One of their server is still up:
uptimevps.info (IP: 38.101.213.236)
False alert. It’s just namecheap.com server.
why cant we form our own co-op.there is enough customers on this page to gather and lease a dedicated server to slice.helping each outer,we wooed have the best support in the business
Good idea. If you pay for the server I will make use of it :)
/troll
Because greed kicks in.
Francisco
That would be a great idea – and you could get some great specs, guaranteed non oversold at a really fair price :)
(Then you have to trust the ‘real’ admin of the server… :-)
I thought about the same idea ;-)
But how to collect enough such people?
Yes, my one VPS is still working, but I cannot know how long it will be. If Ken and Co are scammers then I should expect that the VPS will fall down soon as well as all others.
not a bad link did book mark it.alot of storage and mem for the price.but uptime did teach me a thing.look out…but as of greed,no maybe the geek gooroo thinking would cause prob.do thank you for the link.at $20 and if the hosting co can delver.
Chris, I’ve just calculated some reseller offer. What do you think about RAM: 512/1024 MiB, HDD: 100 GiB, BW: 3 TB, 1 IPv4, SolusVM, Location: USA for $3/month? Expected only 6 people and only fair usage! Of course no oversell at all!
if someone is interested let me know by replying to this msg. It is NOT an ads, I just ask!
Actually, sounds pretty decent – how would you be able to get this done for only $3 with 6 people? A $18/Month dedicated with 8GB RAM? Haven’t seen one like this for a long time, are you sure?
Much like the cake, the overselling claim is a lie.
$18/m and $10 of that will go to solus, so where they’re getting these $8/m 8GB boxes is a whole other ball game :)
Francisco
Who said about 8 GB dedicated RAM?? And who said about $18??
It is only 4 dedicated GB for $20/month.
About overselling. Of course I cannot be responsible for top-level providers! I talk ONLY about MYSELF actions!
Stop flood and check this: http://ipap.co/main/en/vps_reseller
And I DON’T say that THEY have no oversell.
I only have CALCULATED their cheapest price for 8 VPS with my own money risk.
About SolusVM, I guess they will charge only $2.5/month (look at slave license: http://www.solusvm.com/pricing.php)
We can also take a second offer – RAM: 1024/2048 MiB, HDD: 250 GiB, BW: 3 TB, 2 IPv4, SolusVM, Location: USA for $5/month, and expected 7 people excluding me.
If someone think that I am not enough honest, then that body can go to the hell! :-)
IPAP is another piece of crap provider. They are just zombies, end of story.
‘Come from this super crappy provider to a provider that’s just as terrible!’ – wonderful :)
sq!m, do your research before you sink any money into IPAP, they’re not replying to anyone and have had multiple nodes down for weeks/months.
Francisco
Yomero, maybe you are right, but it is really dirty cheap.
Just now I have calculated a price for Volume-Drive (if we take a dedicated server):
RAM: 512 MiB, HDD: 30 GiB, BW: 800 GB, 1 IPv4 for $4/month and it expect 28 people.
I don’t want to be responsible for 28 strangers. And you?
And I don’t want to make money on it, I just want to get cheap VPS for my websites.
Francisco, if you are so wise, show us a list of the good hosters and then I can calculated!
It’s easy to say “You all are stupid”. Find out a better offer and then say anything. Here we are finding a solution, not just bla-bla-bla!
Sometimes bad words are okay and useful, but not always!
I’m sorry if my words sound rude.
I’m not calling you stupid, just you hope for too much for so little.
– QuickWeb
– RamHost
– Hostigation
– Kiloserve
All of these hosts are going to cost more than the average ‘i run a charity for a host’ pricing. With that being said, though, they aren’t going anywhere. :)
Francisco
1. QuickWeb is reseller (all is very expensive)
2. RamHost – I’ve not found info about dedicated servers (and their VPS is very expensive)
3. Hostigation – VPS are expensive, dedicated servers are expensive to (256 MB RAM for $11/month)
4. Kiloserve – I’ve not found info about dedicated servers (their VPS is expensive)
Some more?
Just now I’ve calculated for OVH data center:
RAM: 512 MiB, HDD: 130 GB, BW: 800 GB, 1 IPv4, /64 IPv6 for $4/month and it expects 28 people.
At this moment Volume-Drive (USA) and OVH (France) are leading (as not a reseller provider).
He was giving you a list of quality VPS providers for your own site – not a list of dedicated server providers.
Suck up the cost of your time in keeping a dedicated server online and put that into a quality VPS.
Quickweb colocates & rents equipment :)
I think people need to seriously stick to the reliable brands and quit trying to save literally $1.00 by moving.
Francisco
I have been very impressed about PhoenixNap data center! It looks very modern. There are even cages! :-D
Calculated config:
RAM: 768 MiB, HDD: 60 GB, BW: 1.5 TB, 1 IPv4 for $8/month; total 60 pcs.
I think it is a little expensive, but it is 100% true power.
Francisco Dias, reseller Quickweb offers this dedicated server for price*1.5! It’s why I hate companies who just resell without any additional service. F***ing thieves!
Any tips for filing a PayPal dispute?
I have never done this before with an online service, so I don’t really know what to point out etc.
Could the people with successful disputes tell me what they wrote?
Thanks in advance.
How come can you expect to pay that price & have a reliable service?
LOL
It’s only a couple of bucks so I figured why the hell not, as did many others.
But every penny is the beginning of a million, that is why I want it back ;)
If you pay really low price, you expect a really crappy service, and that’s okay, I wouldn’t even object.
But if you get no service at all, it’s a scam.
Exactly
Right, I see the difference :)
see their paypal mail meybe it’s diffrent and he still change it
Stephen McKiernan
ashleyjmcrules@yahoo.co.uk
i has been disputed to paypal and giving lowendbox link to provided paypal item purchase becouse the are no link again..hope paypal can see this topics and can do it someting…say to all give link purchase item this lowendbox topic http://www.lowendbox.com/blog/uptimevps-e3-1gb-openvz-vps-in-scranton-france-or-germany/#comment-54536
How did you dispute the payment?
PayPal told me that my payment was not eligible for the buyers-guarantee that PayPal offers.
Maybe it is because I put it as an online service? If yes, what did you people put it as?
You’ve lost your only chance with PayPal already. Try credit card charge back then.
Always RTF(riendly)M. Ken or Ash is waiting for us to file claims under “service”.
I select hardware and/or software. This service was remote access to physical hardware and software. It was similar product than software leasing.
I paid with PayPal backed by a bank account.
Well, €35 down the drain.
Can’t I make another dispute and file it properly this time? I accidentally… misunderstood… what they meant by services.
P.S. Before I took the yearly deal I paid for one month already, I could probably get that one back, right?
The old PayPal trap. They let you choose it, just to turn around and fuck you with it.
Always claim as Computer/Software, per per CREDIT CARD (even if you have PP balance, do NOT use it!) and then write in the dispute you WILL charge back PayPal if money is not returned. Works like a charm.
If they call you on it, then CHARGE BACK!
What the fuck, I put my claim for the monthly payment I made before that as Computer Hardware and Software, and PayPal -yet again- denied my claim, as it was not under their Buyer Guarantee.
What is this nonsense?
Don’t expect too much from PayPal. They must have noticed your previous case. Call you credit card company.
I used a bank account.
Hi everybody. I am their customer since begin of September. No problems at all till now!
Definitely something happened on November 11 (Friday), because I had submitted a support ticket at evening Nov 11, and did not get a respond (usually they answered in less than hour or even in few minutes!) and their website was still alive. At Monday (Nov 14) their website was gone as well as Charlie node (France,OVH) where one of my VPSes is located. Another one VPS (German) still works perfectly. As the customers know the Charlie node had a hardware issue (something about power supply), so the data center staff (OVH) said that after detailed research the node was marked as defective and they will fix (probably replace) it in 10 days and it was November 7. So, I still believe that all will be fine.
But I really don’t know what happened with Ken and other guys from UptimeVPS. It is horrible because I liked these guys. I still do not want to believe that they are scammers.
Believe it….
IU invite you to go to lowendtalk.com and taka a look to all the threads about this shit
Thank you, I have read the corresponding threads and now I’ve stopped to believe in Ken is good guy. I just hope that my working VPS will not die soon :-)
And I’ve opened dispute in the PayPal while not too late :-)
Hehe good one :D
For a moment you believed you were actually serious, until i read about the Ken not being a scammer part :D
Almost got me xD
I am serious, I just always believe in people are good till they prove opposite. But not all people are people! ;-) There are also creatures, their main idea is “If you lie once people catch you, but if you lie always nobody catch you that you lie.”
Since I’ve got another people experience I agree with you, but I still cannot say 100 %, because I did not see enough number of live evidences by MY OWN eyes! Everybody should to check by their-selves before have trust in.
Anyway I am VERY happy for that lesson! I’ve became stronger! :-P
So, tell me How can I don’t love “people” like Ken, if they are good teachers for me?
With love from Russia!
That’s the spirit :D
uptimevps gone they ran away i have two vps from them i have paid 95euro to them they just ran away :( not recomemnded down from sunday
i did already file a dispute against uptime vps to paypal my both windows and linux are down
My OVH node is down as well but not the de one (node4).
The uptimevps.com domain seems to have expired and taken over by domain collector.
The registrar domain information shows that the host their own DNS: http://whois.co/?usr_lang=en
But no DNS glue is provided for the DNS IP servers on the website, but here is a copy http://www.dailychanges.com/uptimevps.co/ ns1 is not running DNS server, and ns2 has a routing loop:
ns1 is running Debian/Ubuntu.
Maybe they got the money and ran off with it… Way to many things have gone wrong in a space of couple of days for this not to be very suspicious.
Sq!m,your prob right about the power supply as i think they would have a spare.
As of pay pal my advice is to move on as i have with a known vps (VolumeDrive Hosting).
I did pay a year with uptime.as another post I reed “uptime price was to good to be true”.I take those words with a grain of sand.good luck to all who got stiffed.
It’s like EVERYTHING in this company is gone except for their domains…
OMG, this is still going on? I wonder how many customers have they actually run away with the money with?
Gone bank and police today, good i live in uk since this company comes from uk, well see what happens.
That is great! Thank you!
Ken, if you read this thread, you cannot buy a new BMW now, because police can track you! :-D
And Ken, I still cannot understand why silly Hetzner support staff still protects you and don’t give me any info about VPS expiration.
I don’t get how you people file your Disputes.
I have disputed like said, under Computer Hardware/Software, and that dispute got denied aswell.
I happen to know several people who have disputed successfully, even when selecting the object as a online service, so I sent an e-mail to PayPal. They told me that they couldn’t look into my claim because it wasn’t a physical object sent trough the mail.
So why can you people dispute, but not me? Does PayPal hate me?
Hey Mastermind,
you can defintely get it successfully disputed…I was one of the early ones, I knew this company was trouble after one day! lol I asked for a refund and they didn’t oblige so I filed a paypal complaint… you have to file it as a digital service
I filed one as digital service and one as Computer Hardware and then stated I had remote access to it.
Both got instantly denied, so I sent out and e-mail asking why. (It’s in Dutch so I can’t copy it here) but they basically said it is only for products that are physically sent trough the mail.
Maybe the terms differ per region?
My understanding is that you have to state that you never received any service. Those seem to be going through.
Of course the provider could say that the service was provided I guess. Never done one myself.
I filed as I never received and I too was denied. I also appended the sellers email to my dispute stating that he “hoped I get a refund” – and paypal still rejected. I’d charge back but this was the one time I used my account balance by mistake :( Oh well.
Paypal has been recive my disputed and their underinvestigation..hope paypal can do someting to safe my money
I’m glad I was forced to use Google Wallet (checkout) as they refunded the 45€ I paid for the yearly 4GB vps. They can still charge it again within a month if Ken proves I have service (which I kind of doubt).
Well, you are all lucky sons of bitches. PayPal keeps telling me that they only refund physical stuff sent trough the mail. They have no response to my arguments and specific questions about why other people have had successful claims against him.
Heck, somebody I know put it as a service and got refunded.
Maybe the terms are regio bound?
Maybe the terms are regio bound?I would say so, or call it “regional discrimination”. They know not everybody in the world is able to perform a charge back. It is known for years that PayPal hire and train monkeys working for them to lower the cost.
http://www.petcomments.com/ccimages/PPS-Cartoon1.gif
AFAIK you can’t charge back in France and usually Paypal are more than willing to refund. I can’t tell in this specific case though.
My claim has been rejected as well.
I chose “Hardware/software” category, selected “Missing quantity” and described my claim.
“Stephen McKiernan” had answered in 1 day (even less), but I don’t know what he said (what’s the mystery!?). After 5 days (Nov 17-22) of “thinking” PayPal said:
“We have concluded our investigation into this case. Unfortunately, at this time we are unable to decide this claim in your favor.”
Indeed I guess they did not think a lot. I think danielfeng is right they do not investigate anything, just let the matter rest. Fu**ing monkeys :-)
Anyway I will try again later with different arguments. Maybe I should buy some bananas for the stupid monkeys to make them think better? :-D
LOL check this out .. Their VPS hosting address https://solus.uptimevps.info/ is Proxmox????
ks369693.kimsufi.com
Is just assigned to another customer surely
I like the hostname. ks369693, two 3 two 6 two 9. 336699.
Well mine got automatically rejected by the system. One as hardware and one as service. I sent a mail to PayPal explaining and saying ill chargeback with bank (which I actually cant) and they just told me that only physical items sent by mail are in the policy.
Was a reply to Sq!m.
Hello folks,
I have contact Google Wallet a week ago and i told them about this issue.
They said:
Please allow the seller five full business days from the date of this
email to resolve this issue. Business days do not include weekends or
holidays. If you do not receive a resolution or an update within five
business days, please make us aware of the pending issue.
So after 5 business days no mail from UptimeVPS.
Google said:
We no longer allow UptimeVPS to process orders using Google Wallet. As your account shows that you have already been charged for this order, we have issued you a refund to the credit card used to place this order.
Refunds can take up to an additional three business days to appear on your
credit card statement.
So i am happy now i get my 40pound back!!!
Thanks Google
I have 2 VPS services on uptimevps. Both under 45 days limitation. I opened a dispute on paypal on both.On first, I claimed I never received a product (service) and on second one I claimed it as a fraud.
On both, I got the same answer from Paypal. They say we know he screwed you up but unfortunately we refund only physical items:
“We need to let you know that that we didn’t accept your claim, as the item
you had bought was either, virtual, digital, or intangible, and thus wasn’t
covered by PayPal’s buyer protection.”
Paypal sucks!!! I wish Google checkout will take on their business and become a real, fair competitor.
So what if I didn’t buy physical item? Why do we need paypal at all for virtual goods??The best is to pay with your CC and if there is a fraud like in this case, you simply ask for your money back.
Hey ITpro
That sucks mate. I had issues with Paypal and i am really glad that i did with Google Wallet. I hope someday they take paypal over.
Idem Ditto. PayPal should die.
Yes ,that’s right … I’m FED UP with paypal … they are just a kind of modern thieve. For a service they pick up exaclty the same tax there is for physical items … and when there is a trouble.
“blablabla we can’t do anything”
may they just go in HELL
PayPal always lies. For example, if you pay for something in different currency, PayPal will automatically convert (plus fees) the amount to your currency. But, right before you pay, PayPal will warn you that if you use credit card, you might be charged 3% foreign transaction fee by your credit card company. THAT IS FRAUD. Basically the amount has been converted by PayPal to your local currency, plus their fees already, so you are just paying in your own currency. You will never be charged fees by your credit card. But PayPal always lies, misleading people to use their bank account directly. They just want to save on transaction fees themselves. They don’t care if you get better protection or not (and they do prefer you don’t use your credit card to avoid future charge back on them).
@danielfeng With regard to currency fees, they may be right. IIRC I’ve been charged fees by my CC company although the amount was converted in € (but not from the eurozone).
I just won a claim against uptimevps on PayPal. Maybe PayPal has different policies in different countries? I tagged my claim under computer/hardware.
Congrats. I won all of my claims. Ken got nothing from me, but provided free service instead.
It looks like no BMW for Ken :S
Ohh, that is great! Christian, could you share more details of your claim please? Just I want to claim again and maybe someone else will find it useful for him. Did you present bananas for the monkeys? :-D
Thanks.
I also received the 4 GB subscription fee back from Google Wallet today after filing my claim still using Google Checkout about two weeks ago.
Never filed a claim on PayPal because I did receive a good month of service and it was too late anyway by the time the service went down –
Booked this whole thing as minor damages and a lesson in “if it sounds to good to be true it likely isn’t” .
Anyone knows how to make a chargeback via moneybookers?
Can you guys access thier web site?
you must be joking ;-))
Yes. It’s obviously up. Format your computer and try again please.
I tried to fill a complaint, but got closed automatically. Called Paypal and they said that if enough persons claim the same seller that they would investigate the case, and maybe get the money back.
So if you got ripped by UptimeVPS and by paypal make a claim and maybe we’ll get lucky
Even if 45-day period is over? Just I guess the biggest part of the customers has expired 45-day period. And the rest part has only few days more.
Also, should we write anything special on our claims? I have already one claim as I wrote above, so should I file some more again?
For me money is not so important as punishment of scammers.
rchurch, probably: Contact Us (see footer) -> Call Us -> paypal.com/cgi-bin/webscr?cmd=_contact-phone
From what I was told if enough buyers claim it will be investigated as fraud. And that in that case they could, potentially, give the money back,
Agree with the punish, this guys must be castrated. End.
With a razorblade 0.0
Guys, this is incredible … from the three VPS I ordered using this forum, only one remain in operation. The other 2 were pure robberies. One with UrgentVPS (still no answer to my re-activation ticket), and one with UptimeVPS.
I think that lowenbox.com should track the history of those VPS providers along with their offer. Any ideas to avoid those guys to rob again?
Read reviews and spend 10 minutes on investigation.
UrgentVPS is bullshit. I had a VPS there, and we made a deal that they would cut off my server when there was bandwidth overusage. I came under DDoS and they “forgot” to turn it off. I had a 200 Euro overusage bill. When I didn’t pay because I found it was bullshit they started sending written letters by lawyers to my house, forcing me to pay or they’d sue me.
I eventually paid.
You should not have to pay them. It was blackmail!
Eventually you had to spend a little part of Your 200 Euro to order DDoS attack to their own websites. To give a right “answer”. Such people understand only such actions. Better spend money for a punishment of motherf***ers than pay for a “peaceful” outcome. Even better spend all 200 Euro for long time DDoS than just present that money to assholes. For me justice more important than peace. For example, if someone want to rape your wife, will you stay in peace? Of course, NO! And so on.
If you have a proof about your deal you are able to win the case in the court and even more you are able to sue them because of blackmail.
Hmm.. they advertised “RioRey DDoS Protected Network” so how can they charge you for a DDoS attack?
be careful
Uptimevps and urgentvps isn’t the same company.
I know. I was just responding to PatR who stated he also had a server with UrgentVPS.
Hey, does anyone captured the details (name and address) about the domain name registration for uptimevps.com ?
I would like to see if it is possible to trace this ass (and potentially the next one on my path).
Any help would be appreciated if you were or have been in the same place?
Thanks ;))
Check these out:
http://www.lowendtalk.com/discussion/621/uptimevps-support-seems-to-have-disappeared/p4
http://trackingdownuptimevps.org/index.php/Main_Page
Awsome hosting… great domains!!!