Dustin from SemoWeb Technologies has been emailing me to try to get their old offer back on LowEndBox front page again :) Same deal — $21/year for the following VPS (sign up link):
- 256MB guaranteed/512MB burstable memory
- 10GB storage
- 500GB/month data transfer
- OpenVZ/SolusVM
Dustin mentioned that they have 30 in stock. Servers with Limestone Networks in Dallas, where they resell 123Systems’ nodes from. That does put the reseller into a tricky situation — why would you want to pay more and get less, when 123Systems is doing their own round of Christmas special for cheaper?
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The Founder at LowEndBox
The original owner of LowEndBox known as LowEndAdmin or LEA for short founded LowEndBox in 2008 and created the concept of hosting applications on low resource Low End Boxes. After creating the roots of the community that we know today, LEA stepped aside and allowed others to carry the torch forward.
Latest posts by LEA (see all)
- 5 Reasons Why You Want a Low End Box - May 26, 2021
- Dead Pool January 2012 - February 2, 2012
- exit(0); - January 19, 2012
Unsatisfactory service, my VPS has been unavailable for over 2 days now…
I’m going to *cough* express my annoyance once again with these anonymous commenters. No disrespect to “Jonathan Roy” if you are a real person but seeing these types of statements while they offer no proof or state how they’re connected with the offer or what type of plan they have offers little feedback.
A quick look into our data base we have tons of Johnathan’s but NO Johnathan Roy.
None of our servers are having issues, so i request you provide some proof you are a client.
You are more than welcome to post screen shots of your paid invoices and services here at SemoWeb to Validate your comments.
Jonathan Roy is right, the server has been down.
Dustin CEO SemoWeb@ Know the fact, don’t you even know your machine is down?
@chachris give me your ip with us.
I can also confirm that my box is down at least 2 days now. Here’s my screen shot: http://i.imgur.com/83NhM.jpg
If you’d like to check, my panel login is: vmuser23091
Your server with the IP *.*.*.117 is online and running, and has not been down.
If anyone is having issues accessing the control panel submit a ticket, how ever none of the servers are offline.
Dustin, why are you claiming such a lie?
Your chat just confirmed that one of your node is off.
You are so weird.
Hello,
Im not sure why you are here to troll, if you server is down and you have services with us provide your ip and a screen shot of your client area so i can further help you.
Everything is up and running.
what’s your IP with them?
My VPS is back up now after over 48 hours of downtime…
My server is down again, wow good work to the guys at semo. I’ll be doing a detailed review in WHT soon.
Your VPS is offline how ever no one is providing ips so i can look into it.
I hope you guys do know we have a support system http://www.semoweb.com/billing
Seems like a new player, how long have Semo been around?
Going on 3 years.
wow, why would i buy from a reseller lol, plus 123systems is cheaper.
We have our own servers and when we first started selling VPS we resold for 123 which will still do time from time.
We have built a great relation with them so we do continue to resell them.
All servers are set up randomly in different locations.
I hope this helps.
Will you please turn my vps?
It’s been down all day long, and after you guys changed Solus i.p,
it still does not turn on.
Ticket #982771
Im looking into this ticket now and will update you there.
Hello,
Your issue has now been fixed,
Thanks
It’s not resolved, the server is still down.
Fix it or refund ! This is a joke!
Would you like to post your ip to the public so others can also tell you its up?
Not to be a nuisance but I wonder if this is the same John as in the first comment up there. Got me curious.
I think all the ones saying “MY SERVER IS DOWN” are actually one person lying.
I’m just rather frustrated many people are saying DOWN down DOWN etc how ever are not willing to cooperate by submitting a ticket or posting their ip here or something so i can work on their issues.
Anyhow im wishing everyone one a happy new year and if you need support simply email support@semoweb.com
Maybe a server status page somewhere would be in order?
Wow, horrible customer service skills, Dustin. You can be frustrated with someone but it’s not like you tell them that.
Jake,
Theres nothing to hide, for example lets say your client calls you saying my website is DOWN.
You reply may i have the ip or host name you have hosted with us and they ignore the question and keep saying my website/server is DOWN.
How are you going to help them without them providing information?
We don’t just run off 1 server so its not that simple to locate a server outage that someone is claiming but yet providing the information so it can be checked.
Your are open to your opinion on how my customer skills are how ever im sure you would be frustrated and would not have a problem letting the public know how frustrating it is when clients request help but never give you the details..
Mine’s running after being down earlier today, uptime just over 6 hours.
Not getting upset over this, it’s a feature of having a low end box.
The Solus IP has been changed today, The old login still works, don’t know if it should.
Keith,
All login information remained the same.
If anyone has issues i simply ask to submit a ticket to our Help Desk http://semoweb.com/billing
as i cannot monitor LowEndBox comments 24×7 how ever im trying my best to reply to each one of you who are experiencing issues as i truly care about our clients and want to make sure they remain happy.
All those skeptics whether this John is lying, I called them last night, because they are within 10minutes of driving and close, they said they’re under dDos attack, and confirmed it’s down.
It was down twice today again.
Semoweb knows who i am and what I’m talking about.
I do not know who you are. This guessing game just cant keep going on if you require assistance submit a ticket.
Thank you,
Dustin
I’ve been using Semo for a couple of months and I’m relatively happy with their service. I have, on a number of occasions, tried connecting to my VPS, only to find it was shutdown “due to network issues” as one CSR called it. If you want a box with great uptime, I wouldn’t go for this service. I would say my machine gets “rebooted” by semo once every two weeks. This is pretty horrible and I’d never run any mission critical software on this service.
Actually, upon checking my machine this morning. It looks like it was again rebooted last night 12 hours ago. Thankfully I’ve got everything to load up when linux boots, but having them “reboot” all the VPSs so much is pretty annoying. I guess you get what you pay for.
Do you have a ticket number or order number so i can view your server with us.
We will be out of stock until tomorrow.
New node online tomorrow.
Talked with chat for help with info on services. Rep had NO IDEA what Linux distros. were.
Hah! Wow, lol, was going to try them out but after reading comments I think I chose otherwise and made a good choice.
Hello,
Please do check on how many people responded with a ticket.
Hello,
Do you have a chat log?
the worst m/c out there.
Just a daily ‘server down’, every single day.
Want my ticket no? I can give you, but what’s the use?
You will say, i.p is working, ya, but control panel is down with it.
Do you even know the fact? Probably not.
Mind giving your ticket number? You have been posting this exact post on my advertisements and other peoples reviews via wht. It helps instead of hopping around.
Hopping around?
if you fix your machine on time or know what’s going on, you wouldn’t worry about somebody is posting, since you worry so much about your ad, fix the machine.
It goes down every day, without exception.
Lots of Semoweb bashing going on I see. To be honest I don’t think it’s fair. I bought one of their $21/year plans two months ago, and I’ve had two months of good service. Performance has been fine and tickets are answered promptly and politely.
But a problem occurred with this latest offer. The day after it appeared here the performance of my Semoweb VPS dropped, and dropped again. The old issue — disk IO. At a guess, they packed a few too many accounts onto a node, or got a new abuser. I opened a ticket, got a prompt reply, and they’ve promised that some accounts will be migrated off the node to relieve the pressure.
IMO that’s the right thing to do. They’re not the first super-budget host to encounter this problem. For $21/year it’s expected. If they carry though with the migrations and return performance to an acceptable level, then I’d say they’re doing a damn fine job.
But it’s New Year Day, so I’ll give ’em a couple more days to relax and sort it out :)
I’m tracking this thread since days, I can’t decide whether semoweb’s services are horrible or just somebody wants to blame them. Also 123system is again in stock! :)
server down again.
As mentioned provide your ip to the public you have yet to do this but claim your server is down.
I am posting this anonymous. I am also a customer and can confirm there have been long downtimes and extreme slowdowns for a lot of VPS at the Dallas location (semoweb, 123systems …). I don’t know what happenedb, but it is very frustrating.
Hello, that’s fine and you can remain anonymous to the public how ever for us we would like to solve your issue whats your ticket number?
… And its down again. Great stuff you got, guess you get what you pay for. Yeah, happy new year to you too semoweb.
Whats your ticket number?
Yes, it goes down daily, I suggest you contact 123systems directly since semoweb is reseller of them.
that’s lot faster than opening ticket to Semoweb, because they have no ability to solve anything.
they even don’t understand why it’s down.
when 123system says it’s down, semoweb says it’s not down.
Who owns m/c? 123systems, funny.
Do you have a ticket number?
Dead Pool Janurary 2011. Looks like their website went down and my server did to – didn’t expect them out of business this fast!
Just came backup. Looks like a short outage.
Your server did not go offline when our website went offline.
Our main website which is hosted offsite “Liquidweb” was being ddosed.
Our Node was not down, may i have a ticket number?
I find it funny everyone post there stuff is down now since we are not getting ticket numbers from you folks lets step it up, attach your screen shots of tickets.
Also you will not see us in dead pool we are an established company going strong working on our 3rd year.
Dustin@ this will be my last comment about company, because i already gave up on this so called vps.
When server was down, you guys always said that i.p is pinging. We don’t care whether i.p pings or not,
the Solus control is down, inside Solus, it shows red color, and the website is not working, SSH is not
working, nothing works.
So, please don’t insult customers with i.p pings, forget i.p pings or not.
Also, when you said server was not down, I asked 123systems, and they confirm it was down.
So, don’t make a fool out of yourself, and if you don’t know what to do or what to say, just keep quiet.
And you kept saying ticket number? I already gave you 3 tickets from WHT, so don’t ask any ticket.
all of these people are serious, they are sick of writing tickets.
So would you like me to post the ticket here in the public?
Please provide the ticket number and name on the account so i can do so.
down again? Don’t want to throw a fit because of the price is cheap, but seriously this is happening daily!
no offense but i smell a rackVM :P
Our corporate site is currently offline due to a Ddos attack. We are working on this.
None of our Nodes are offline so if you are refering to your vps being offline please advise ticket number as requested for the second time or your server ip.
Is https://www.semoweb.com/billing/clientarea.php down too?
Yes, our whole website is under attack clients are not affected we are moving our corporate site into an environment which can handle such attacks.
Our website is online taking orders :)
Your site is not loading for me.
Loads fine for me. Both site and cart. Poking around in both.
seem like it back online now.
their vps goes down every single day, and their support? There is none.
Just sitting there, don’t care for the customer, they even don’t know
whether server is down because they’re reselling for 123systems.
Ticket number?
Hello, to all the people trying to decide for a VPS don’t read all this comments about “Server is down” as a smart person you can figure out its 1 single person trying to do harm to this company , not providing information of there vps like a ticket # or IP means they are fake and are only posting comments to make the company look bad.
Thanks John.
Hi,
I am very sad with semoweb, I have two VPS year special and I have more and more downtime and now I requested refund and all I get are “NO REFUND” in VPS services so I have to stay or lose some bucks in semoweb because this service are stated “AS IS” this mean do you not have any guarantee have nothing, so for my bad english but not again my VPS are down submited ticket #851251 about VPS OUTAGE and support reply asap with information my VPS are online ??? Man I am very sad really I don’t want fight to have my money back but I can’t believe this company still in bussinnes, please guys my IP VPS are down now in the last 55 minutes I can’t ping or ssh 208.115.203.188 I tell you my real IP because many people say about other complaints are “fake” so I not fake and very unhappy due many outages and low uptime I don’t opening tickets before but now I will open ticket for every outage as happening with this service. So I just want a refund but they refused per TOS and I can’t request good service because this are “AS IS” beware people.
It was clear in our TOS that we do not offer refunds, so please read them next time.
If your having connectivty issues please submit a ticket via the client area.
Update: after 70 minutes of downtime server (208.115.203.188) back online.
As mentioned do submit a ticket for any issues you have.
Hey dustin
a small suggestion i think u shud mention the amount of cpu in every plan coz its only diskspace and bandwidth is mentioned :)
its an important thing u forgot to mention in your plans :D
Dustin CEO im not being nasty but your hosting is the worse ever ! I made a ticket up saying my ftp is showing a error and wont let me get in then your ” staff” says this
“Hello,
I could see that the domain “myodmainame.com” is having an empty document root with out any files and folders. Please verify. Let me know the Kloxo admin login details so that I can check the issue with the webmail.”
Webmail ? my ftp is down not webmail :S Your staff does understand English ?
I think you should get more staff. I made a ticket yesterday #509587 <– id and said my ftp is down now today 24 hours late you say is my webmail down :S
Semoweb is the worse hosting ever . They don;t offer refunds because they wouldn't have no customers. If they offered a refund every one would run away. But because they don;t offer a refund ppl got to stay with them.
My server was down for 7 days IP Address: 64.31.51.136 can do a down time report if needed . I was told it was a hardware fail ( like other posts on here ) My websites are my business they are making 1000 pound a day 7 days of down time = 7000 pound lose.
That week me and my family had to go with out food because the sites are my income.
I told Semoweb all this and they blamed me for it. " You should of kept doing back ups then maybe the hardware fail wouldn't happen" After they got the server back up after 7 days it would boot up then go back down again. So toke another 3 days for them to fix. It has been up for 2 days with no errors now guess what ? The ftp is down on all accounts so can't upload files.
The staff at Semoweb are dull :) you tell them ftp and they think webmail ?
Please don't get hosting with them !! Hostgator are a lot better :)
My vps in Orlando node are down for 30 minutes now, I can’t access control panel too.
Mine too, but it seems a big outage…
My vps are back online.
Mine didn’t came back itself ¬¬
The server with the vz console works (I don’t know if the server is or must be the physical node, someone knows that?) But isn’t working u_u Submitting a ticket.
Be sure to post the ticket number. Either Dustin has a problem finding them or we have a whole lot of fakers up above. :)
Dustin knows me xD **silly**
But… #504709
I am a fakerrrrrrRRRR Already received a response. Kernel update it seems.
My server is back… and, it doesn’t have a new kernel….
Linux flo 2.6.18-194.26.1.el5.028stab079.2 #1 SMP Fri Dec 17 19:25:15 MSK 2010 i686 GNU/Linux
lads, this is not a support channel ;)
I wonder what’s the point of posting here after such short period of time since the service went down? Why not contact the support and ask them? I would understand if it was over 24hrs and you haven’t heard back from the support, but honestly, 30mis?
The disk performance on my $21/year Semoweb has gotten increasing worse over the past couple of months. For the past couple weeks it’s been really bad — to the point of useless.
I suppose I could open a support ticket with them about this, but I don’t think I will. I’m tired of it. If a provider is really monitoring their boxes they’d see this kind of issue and fix it.
Instead I cancelled.
I have the same problem, but with their standard plan. The support is almost joking with me and Dustin has dissappeared u_u I am about to cancel too.
Hello,
The 21$ year plans are from 123systems when we resold them how ever as you know we have our own boxes now.
Also yes we have been having complaints of up time, io, speed with people who are on the 123systems boxes.
What we have been doing is clients who are facing such issues we offer migration to our nodes which run way better.
I apologize about that and I have not disappeared.
Well, I am ok with a migration if I can preserve my IP address.
About the I/O issues, the support agent just kept telling me that the problem is fixed, and then I throw again another example about how the situation is exactly the same.
I’m on a Semoweb node in Florida, not a 123Systems Dallas node.
Agree, same to me.
LOL!
He tried to blame 123systems and throw them under the bus and it turns out its his own nodes acting up.
I was on the orlando node and also had subpar I/O performance. I dumped the VPS and went with Ramhost in Atlanta. I pay twice as much, but it’s well worth not having the headache.
Which node is that?
And no where did I attempt to throw 123systems under the bus, the fact is when these plans were offered it was when we were reselling 123systems, this was in 2010 this post were pretty much in 2012… so if you are in our nodes I can almost assure that its because you were already migrated… now if your facing an issue and its on our box defiantly we will take a look into it and do everything to fix it.
Please let us know via ticket your issues so we can proceed.
Dude, you just said your nodes are run much better then 123systems’s, that’s throwing them under the bus, never degrade your competition or providers in public.
I am not degrading them, its just what we have witnessed is complaints from users who are on 123systems boxes when we resold them. We are moving clients off of those boxes as they request due to poor performance so Im not sure how you wish for me to make it sound pretty?
Dustin,
Would you like to share some dd results, ioping results, uptime graphs, Network graphs, Or anything to back your claims? Otherwise you should probably not throw the blame on us and focus on fixing your own issues. (This does not mean go pull them from your own nodes as I will verify anything you post if it pertains to us)
Your client’s come here to complaint about the choppy service they have been receiving from you and rather than acknowledging their issue(s) you instantly blame us (123Systems). Obviously it is not the case here.
So again, Please focus on your own issues rather than throwing the blame where it clearly does not belong.
Thanks!
-Andrew
Andrew,
Actually you know as well as I know I have been telling you which ips to terminate and this is before the clients billing period due, This is due to the complaints we receive on up time/io on your nodes… I have no intention of keeping these clients with you and this is why we do what we can to get these clients away from your nodes due to the many complaints.
As for up time/io graphs etc no I do not have these nor bother looking into it as we have no root to these servers since this is when we resold your vps product back in 2010.
Yes we can login to the clients vps using there root password on file if and yes again “if” they did not change it which mostly all customers change there passwords to a custom one so why bother attempting to login to a vps for some io stats/ up time stats etc when we can simply place them on a node that is our and that we manage fully. For the most part the clients who have moved from your (123systems) servers to ours are overall more happy.
Honestly rather than you telling me to focus on our own issues you should take your own advice, the whole reason I assumed yomero/selddog were on your nodes is because we never offered this special on our servers.. the only thing we have done is offer it on our nodes to existing clients who already had this plan when we resold your vps in 2010 how ever once again in attempt to get everyone off your servers due to complaints we offered them spots on our nodes with the same package which benefited both the clients and us due to more control and stable servers with less complaints. Yes we faced an issue with the node yomero is located on how ever its something that isn’t going to happen all in all its hardware and we do our best to keep things running smooth which I’m sure you do as well. I am not trying to bash your nor really trying to work with you or else I would have confronted you about it everytime there was a complaint..
I have before and you claim that the up time was fine and basically made it seem like they were isolated issues to the vps how ever its obvious with multiple complaints of people who were on your servers its not so isolated which once again I didn’t push nor bring it up anymore as we had/have a better solution for our client(s) and felt there was no reason to contact you further rather get these clients to an environment we controlled. Nor would I like to wait your 24 hr window for support responses.
Once again to clear things up this special was offered in 2010 when we resold your vps “123systems” so I think its clear as to why when a client posted a reply in a topic from 2010 and we are pretty much in 2012 I assumed they were located on your boxes when at that time we were reselling you guys… so please don’t mix it up like we are trying to toss you under the bus because I’m a true believer of never throw dirt on a competitor to look good which we clearly are not its only logical as to why I assumed these 2 clients were on your boxes.
Any how moving forward if anyone is facing issues just open a support ticket and flag it attention : Dustin and I will personally look into it.
Thanks!
And I did it… got fast responses for my tickets, but nothing changed…
Current example
But the problem isn’t about the dd, is that the server feels sluggish
And getting worse day to day.
it’s YOUT FAULT! or 123systems! or LEB! it’s everyones fault except Semo of course. everyone knows they’re perfect and all. something must be wrong on your side
Interesting stuff that ioping. I forgot it
The mine seems worse
@Yomero Give me your ticket number also if you can as well @sleddog
#552857
The first issue, is repeating month to month or sth like that, and was resolved again. But the second issue wasn’t
@Yomero, I have verified the server you are on is acting really sluggish.
I cannot find anything abnormal, I have contacted the dc for assistance and this will require the server to be taken offline for further investigation.
I will update your closed ticket once we find more information.
@Yomero
The dc has informed us that they have adjusted fan speeds and swapped the RAID card, performance appears to be better.
@Sleddog, Id love to look into your issue when you get time either open a ticket or update leb.
Probably the same node as Yomero as there was a reboot today (1.5 hours ago).
It’s somewhat better but still laggy on IO:
In comparison, here’s my $18.95/year VPS at 123Systems (Dallas):
@Sleddog,
Can you let me know which slave you are on?
Ok, quick update.
I am in node 4 (normal $350 256MB plan), and is like crap. Supposedly some hardware was changed and so, but, is exactly the same:
Also
So, I cancelled, Semoweb isn’t like before.
on the contrary. it’s exactly like before: sluggish, incompetent and blaming you for their lack of knowledge
I had one but not used. Really tired of such providers.