Arielle from MyResellerHost emailed their exclusive offer code for LowEndBox readers. Use MRH-VPS-Lowend to get 15% off recurring discount. Their budget OpenVZ plans are called Warp Speed (can I haz Ludicrous Speed, plz?!) and “Warp-2” would be $5.09/month after the discount. Some pretty impressive on-paper spec
- 1024MB memory
- 250GB storage RAID protected
- 500GB/month data transfer on 100Mbps port
- 2 IP addresses
- OpenVZ/HyperVM
Yes — 1GB of memory and 250GB of disk space for just a bit over 5 bucks. Servers are Core i7 boxes with 24GB RAM, in either Hetzner or LeaseWeb in Germany, or SingleHop in Chicago. They seem to have multiple sales staffs (a drop down in the order form), and Arielle mentioned they have distributed support teams across the globe. Domain registered in Feb 2009, but they are also a child company of “LDS Host” that has been around since 1999. No, you don’t have to be a member in LDS church to order the service :) Head quarter based in Salt Lake City in Utah, and they also boast an office in Second Life. The entire TOS is available as a single big image only so can’t really do a search on it.
Did I mention their website really hurt your eyes?!
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I… smell… oversell.
Its hard to find a OpenVZ provider on this blog that doesn’t oversell.
Hello,
we do not oversell in order to gain clients. You can try our service so you can tell us if we oversell.
Sorry if it looked like if I made overselling sound like a bad thing :)
Its not. if done correctly.
Umm.. so is it 24 vps/box?
not 24 :) maybe 21-22 vps/node (if they dont oversell) and about 6 TB HD/node (I smell oversell there)
don’t know if that’s recurring too, but from a banner in their site “If you follow us on Facebook or on Twitter you will receive a 20% Gift Voucher !!”
Warp-2 Is gone
I take that back, the site is awful, if I scroll the iframe horizontally I could see the Warp-2 option.
Hmmm, their ToS says that they’re based out of Wilmington, Delaware. There’s also a fair amount of duplication within the document. It’s interesting that they promote the Second Life but they disallow such sites in the document under the bit about investment sites.
For those wondering: no IRC be that either server,script or bot; no MUDs; no open proxies; no linking to warez; no torreting; and no image hosting sites.
No IRC? Are you sure? I saw only no public IRCd and malicious bots. Neither of this include ordinary IRC (clients/channel bots) usage.
I will try their vps. will post comment later
Looking forward to see reviews. Just one thing *cough* … LEASEWEB is in the Netherlands, not Germany *cough* ;)
http://blog.leaseweb.com/2010/12/15/leaseweb-expands-into-germany/
Ooooops :)
No, leaseweb is in Germany now as well as they bought NetDirekt.
Just brought one of these VPS’s. Will keep you all updated.
please check user_beancounters
is it 1gb guaranteed or burstable?
Not quite sure how i would go about checking that in user_beancounters so here you go:
http://pastebin.com/raw.php?i=u4WYnv7K
Please do tell me how you find out and what it indeed has! :)
it’s 1024mb burst/guaranteed
here are some interesting links :
http://wiki.openvz.org/User_beancounters
http://maxgarrick.com/understanding-openvz-resource-limits/
250GB and a GB of RAM for $5/month? That’s ridiculous. I don’t know how that could work.
Nor do i but i thought it would be worth a try ;)
The VPS log in for SSH was REALLY fast than that compared to the other companies i am with. BuyVM and GigEVPS. It was created instantly straight after payment. (well even before i got the verified payment email haha!)
Pretty good IMO! :) But maybe because i was one of the first to buy it..
I am staff there, when I had a sponsored VPS there in the old California server, it did beat my Hostrail one by 15 times. However, when they moved CP’s I just lost track of it.
I did some internal testing, and it turns out for them to have a great performance.
cpu MHz : 139.804
Really ???
Very strange configuration, 1 Gb RAM and ~ 140 Mhz Cpu :) In fact, 1 Gb of RAM it’s just advertising trick. It would be better to see 256 Mb of RAM and 1 Ghz CPU, for example.
That must be the catch. Low CPU resources compensated by huge amounts of disk space and RAM. For my applications, I can live with that. In fact, I have a similar gig with Web Wide Hosting’s Virtual Backup Servers. 80GB disk, 100MB RAM, 100Mhz CPU. I love it!
Yeah that’s explain… It’s somehow joke to have 1024MB memory vps with CPU few times smaller than we have with nowaday mobile phones.
Remember that it is 2x 140MHz = 280MHz which is actually not too far from HostRail’s $1.05/month offer with 300MHz.
I hit the CPU quota before the RAM quota on my HostRail $1.05 VPS when serving MyBB forums.
Hello,
We have powerful servers that can accommodate those VPS of many people.
If you doubt us, you can try our service for one month then tell us via ticket your problems with it and we’ll fix it.
The extremely slow CPU is a put off for me, any chance you can make it fair share.
Bought one, still awaiting it actually going online after being sent my root details and whatnot (40 minutes ago)…
Will update once VPS is functional.
@Raj… easy… it’s called overselling :(
We are not overselling. Try our products and submit us a ticket of any problems you got and we’ll fix it.
I have to admit, their support looks pretty amazing so far. If you guys manage to fix my issue then you are probably the best VPS host i have been with to date.. and i have been with a LOT..
(keeping in mind the node does not become packed and you become another host with I/O issues….)
If you dont oversell your hardisk, how much is your hardisk size ? how much vps per node ?
I saw one of their optionps stated that REMOTE REBOOT will cost you 3 dollars/month. If you don’t choose it set to “NO”.
Is that apply to vps or just for dedicated server?
They don’t offer a control panel?
And liking the site updates LowEndAdmin
We offer HyperVM Control panel for the VPS servers.
Judging from the email i got on signup, they do have a control panel but it seems to not work at the moment.. I have submitted a ticket about it.
I have to admit that i’m a bit confused. They have 3 TOS pages:
1) http://www.myresellerhost.info/clients/?page=terms-of-service
2) http://www.myresellerhost.info/index.php?/core_termsofuse/index.html
3) http://myresellerhost.info/cms/tos
The 3rd say something about 45 days money back, but the other 2 not :S
Hello,
Regarding the TOS, we have 3 as for the 2 are the current and the same.
The number 3 listed is the old TOS of the site and we have /cms still working until now. That TOS is now replaced by number 1 and 2
Maybe adding a note to the old ToS’es stating that they are invalid and pointing to the current one would be a good idea….
Anyone know if they offer IPV6 ? That works!
We offer IPv6.
Kindly submit a ticket if you want an IPv6.
Native ipv6 or tunneled ipv6
I got marked as fraud twice, because my VPN location didn’t match billing address when I checked out. When I finally got through, it looks like my VPS was created, but it doesn’t have an IP address assigned to it. I submitted a ticket.
Hello,
It is the right idea to submit a ticket so we can concern your problem fast.
Do you get any panel access?
@hc We do not allow orders from behind a VPN or proxy. We use Maxmind Fraudcheck to check on IP addresses and email addresses, also credit card details are checked against a fraud list. Sorry if you had problems ordering.
According to their Twitter they are using VIrtualizor for new VPSs
Virtualizor is too instable so we got rid of it.
I agree with you there :)
Yes, I can confirm they are using Virtualizor now. But had used hypervm and Virtpanel before.
I’m a costumer of theirs since almost a half year. They had some outage because of moving, but they have credited the downtime.
I have brought this package a few hours ago and i can confirm i have HyperVM access and there is no additional charge for rebooting the VPS.
which datacenter location do you have and how was their download speed?
I already posted but the comment is under moderation..
100%[=======================================>] 104,857,600 9.66M/s in 10s
That is the cachefly 100mb file :)
I chose Germany.
This was taken from Frankfurt, seems to be a slice of an X5 server from Hetzner.
Hello,
kindly check the Hetzner site before saying that. We have i7 cores and X5 has AMD.
cpu power is seriously capped
That not too shabby.
Did I told LEB that MyResellerHost has DDR3 RAM?
Correct. MyResellerHost has DDR3 RAM on every VPS.
A couple quick minor issues:
Looking at this page, it looks like your text wasn’t copied correctly. I see the & amp ; and & dash bits. You may want to scan your site for other text issues.
Look at your links in this thread. You’re leaving off the TLD of your domain.
Their TOS seems malicious and somehow scary.
By their TOS they can use my NAME AND LOGO IN presentations, marketing materials.. web siste listings, search results page, referral pages, etc.
They can share my personal information to third parties… and use my URLs, etc with advertizers, business partners, sponsors, etc…
Why would any host reserve right to use my PROPERTY however it suits in their own benefit?
Thanks. You just stopped me from signing up with these guys. :)
I missed all that but yes, their ToS has concerns. The least of which is that someone went copy and paste happy in there.
Of course bringing that up around here usually means the host will start ranting, raving and foaming at the mouth instead of dealing with the concerns. *sigh*
Can someone do a cpu benmchmark? Just to take a look :P
So is everyone getting 140mhz cpu?
I think is a good offer for a backup server.
You know what they say about things being too good to be true. I give it a month max.
Hello,
We’ve been running for more than a month even before this. Hope that is quite a good proof.
[root@orcworm ~]# cat /proc/cpuinfo
processor : 0
vendor_id : AuthenticAMD
cpu family : 15
model : 67
model name : AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
stepping : 3
cpu MHz : 3013.673
cache size : 1024 KB
physical id : 0
siblings : 2
core id : 0
cpu cores : 2
apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 1
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp lm 3dnowext 3dnow pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy
bogomips : 2009.11
TLB size : 1024 4K pages
clflush size : 64
cache_alignment : 64
address sizes : 40 bits physical, 48 bits virtual
power management: ts fid vid ttp tm stc
processor : 1
vendor_id : AuthenticAMD
cpu family : 15
model : 67
model name : AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
stepping : 3
cpu MHz : 3013.673
cache size : 1024 KB
physical id : 0
siblings : 2
core id : 1
cpu cores : 2
apicid : 1
fpu : yes
fpu_exception : yes
cpuid level : 1
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp lm 3dnowext 3dnow pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy
bogomips : 2009.11
TLB size : 1024 4K pages
clflush size : 64
cache_alignment : 64
address sizes : 40 bits physical, 48 bits virtual
power management: ts fid vid ttp tm stc
[root@orcworm ~]#
…Maybe I got lucky? Heh.
Indeed but it would be very nice to have a fair share on the I7. Maybe you chose another location ;)
Why you think you got lucky. We only host that many amounts of VPS on one server until it’s resources are gone. Most servers we have have 3+ harddisks, and as we own our hardware we can always increase ram on a server should we see there needs to be more ram. Right now we do not offer an equal share policy except on our Xen and Trans Warp VPS. However, if someone wants equal share he can always send a ticket to the Sales team and we can if available put your VPS on a less populated server and we do that in some cases.
So now they are buying X series? LOL
Simple math since Hetzner said they don’t custom X series they come with maximum 750GB RAID1, that mean op can place 3 PEOPLE MAXIMUM making 15$ out of 60$.
You are being scammed in daylight.
What location did you choose?
The offer is not too bad. 1GB is a marketing gimmick, as the CPU units you get cannot even put that to use. But if you put the math down and go with a higher package, it works out.
However, we are talking 20-30$/month here and for 49 Euros/month you can get a full blown i7 Server from Hetzner and become the next LEB Host :D
Ah and last but not least: The “Designer” of that website needs to be put our of his misery ^^
Hello,
I just want to clarify that this isn’t a gimmick. This is all true and we don’t do gimmicks to make customers.
So do you really have 250GB of RAID storage space reserved for every customer who pays $5.09 a month?
Yes we have enough space to support our clients needs. In case we see that it isn’t enough, we immediately deploy a new server and/or upgrade the hard drive of the old server.
That site is indeed focking hideous, I just threw up a little.
I hope all customers fill up their 250gb of storage quick so that we can see some good drama.
The same thought is going through my mind as well. Heck, I normally use 250gig drives in my servers.
I don;t think we’re going to get an answer to the conflict between “We don;t oversell” and the huge hard drive allocations.
Why X-series ? Its far cheaper to get their i7-series but you need to pay the setup fee.
Why would a host choose a low end X-series server thats costs more than their smallest high-end EQ server ????
You just answered your own question… no initial outlay of the €150.
Ah and last but not least: The “Designer” of that website needs to be put our of his misery ^^
lol yeah haven’t seen such cool design for ages…on lunarpages :P
I have a VPS for 24 hours and have never been able to connect to it and best I can tell it isn’t even up.
Yes I have contacted support but I think they are a tad busy currently…
just went ahead and got one,but it’s not instant setup,cuz my vps is still in pending
Maybe they are good company I do not know, but i haven’t see uglyer hosting site.
I will be buying roughly 2 x 150gb plans and 3 x 250gb plans, and these backup vps, hosting accounts and the rest, so we will soon see if its too good to be true
We do not allow our VPS to be used as backup only solution. We have dedicated backup plans. If we find VPS to violate our TOS they will be terminated.
So technically your a bullshit host who uses gimmicks, oh yes, because you know no one will use 250gb if it isnt backups, well I am allowed to copy some data there and save it, but still if thats the case, expect a chargeback on around 5 servers soon.
I believe this is a gimmick and way to good to be true, and warn the rest of the users who sign up, you cant offer 250gb and say you cant use it for backups, so really, what the hell are the servers useful for lmao?>
of course it is. if it’s too good to be true then it certainly is.
no image hosting, no backups – how the hell it’s possible to use your “generous” 250GB then?
What is the problem with that? Just host your 250GB worth of /dev/urandom :)
I went ahead and ordered, but it hangs on forwarding to payment processor. So I cannot pay. Trying to pay with Paypal.
I have same problem.
Well my server is pretty fast and does the job for what I need.
Hello,
Thanks for telling the truth. We do not do gimmicks just to gain customers. We serve them the best and give them the best.
Guess I get to play the heavy again. *sigh*
Then again we ask you to explain how you;re offering 250 gigs of hard drive space without overselling.
Right now it does look like you’re using gimmicks. Especially since you’re refusing to answer most questions posed to you.
250 gig actually sounds a bit absurd and unreal :)
Just like what we said before. We have servers with more than 3 hard drives with it. Each hard drives is more than 1 TB. So oir servers have a minimum of 3TB.
MyResellerHost why would you want to (ab)use users name and property the way you find suitable by your TOS?
I am asking this directly because you smoothly ignored our concerns expressed above. You’re not charity institution, people pay for professional service to host their property on your servers so how can you take a right to use/share their name, logo, urls, etc… for your own aim? Accepting your abusive TOS is by my opinion serious danger for any business which would want to use you as a host.
You get used to it around here. Many hosts pretty much ignore issues when flags get raised.
The annoying part about it all is that these aren’t the hosts that wind up in the dead pool. Pity.
I’m kinda interested in their offer but after latest comments (ToS regarded) im kinda looking for a new host.
Bleeeh.
PS. The website is so damn ugly, jeeeez. Can’t see anything here.
I got instant setup however had to manually go to the invoice to pay, my VPS is pretty sharp, and I have rsynced about 100gb over so far, and I will be buying 3 more for another 200gb worth of backups daily, and possibly more for other backups.
So far I am happy with the package, but this would only be worthy to be used as a backup server with next to no CPU.
Anybody able to change the OS? I went with the default and its Centos 5.3. It gives me errors “__error_no_template_and_could_not_download
VPS Rebuild failed”
when I try to get Ubuntu 10.4
Also their change root password in the control panel does not do anything for me.
I’ve already opened a ticket on this problem, but I didn’t got an answer. On the Rebuild OS section in the Control Panel I’m only able to select Cents 5.5 and Debian 5.0.
The Server itself is fast enough for my needs.
Who cares, those hdd specs for that price, jee, im happy to pay £4 a month to store backups, it is pretty fast I am surprised, I thought it would be a slow piece of shit like hostrail
What OS are you using? Also, if you don’t mind me asking, what is your backing up setup? I need to set up some automated backups from 2 other VPSes and my own machine.
Centos 32 bit.
I have setup rsync, to backup 5 dedicated servers hosting about 60 virtual machines, then I am using 2 to 4 cpanel servers, to backup every account daily, monthly and weekly, compressed.
Hostrail is really slow …
Its been two good days since i brought this VPS and still waiting for them to solve my issue in my ticket. It just keeps being replied with “we are working on it” / “wait we are doing it” or it just gets closed..
We are receiving too much tickets right now so please bear with us on this time.
I have the same issue. I just waited 2 days to be basically told there is no problem. Then the ticket closed. :/
I have replied with the exact solution and have been told their senior admin will look into my ticket so i am looking forward to my problem being solved.
I have also asked for the user_beancounters limits to be raised. Looking forward to a reply to that ticket too :)
So, specs that they show you are great. 250GB disk space, 1GB ram that you can use, 10TB transfer per month. OK, so what’s the catch?
If you get a VPS (which I did) and do “cat /proc/user_beancounters”, you’ll see that “maxproc” is 50. Tell me, on normal use, how can you use all the other resources with 50 processes?
I tried. I have LAMP running. MySQLd itself forks out 5-10 threads at idle. Apache around 3-6 threads at idle. sshd takes one thread per connection, plus the background-running thread. Bash takes one per session. Then you need to count in init, named, xinetd, cron, syslogd, dbus-daemon, console-kit-daemon, etc… I basically ran out of threads/process with just me browsing my website (fork() returns error). Heck, even my router can do better.
I’m cancelling my service now.
It’s 500 gb bandwidth I guess that’s a bug in the order page.
It is indeed a bug in the ordering page. LEA says its 500GB and that is what i have received on my VM :)
“and as we own our hardware we can always increase ram on a server ”
They are clearly using Hetzner X servers series their servers match exactly the specs of Hetzner so why are they saying they own their hardware?
I don’t think this offer will last much longer atlest, taking into consideration the specs.
Also the CPU cap, its really low.
You can contact them and they change it.
We are not using the X5 series of Hetzner in our Warp VPS. Our Warp Speed clients are hosted in i7 Cores making a conclusion that it is not X5.
Hello everyone, I know you have been angry but we are currently receiving too many tickets that we didn’t expect. If you have a ticket which isn’t answered but marked as close, kindly re-open the ticket by bumping it.
Is that your solution to lighten the support load, close the ticket? Anything you don’t like as a valid use for a VPS, put it as a TOS violation?
LOL, I will be using my total entitlement of around 1TB, so hope you can cope.
And also, since your terms say whatever.
http://www.myresellerhost.info/index.php?/content_page/terms_of_service.html
Fancy following legal rules and outlining every section correctly? And those terms are just way to long for a host, were did they get copied from.
That makes the fourth ToS on their site.
These folks really need to get their act together. Massive fail.
That just made me LOL real hard, they are ripping TOS every day and changing theirs haha, shame they can take them but not stick to legal rules were one shall outline clearly each paragraph and title each part.
I do believe that is a legality, may be wrong, however there is more problems with that TOS, but seriously, this is a joke host from everything I have seen, so we loose our on procs and we loose out on cpu but we get compensated with disk, but when a user says they are buying 5 and backing loads of data to it, they change their terms? Expect a cancellation well from everything, probably 10 dozen.
They are a great VPS company im my honest opinion. I had many requests and tweaks that needed to be done to my VPS and they did them even if it did take a little longer than i expected :)
If you have an issue, i would suggest you open a ticket, their support is amazing and they will listen to the feedback you have for them.
I will be using MY VPS for hosting clients with cPanel. Not very low end but it is the reason i brought it. The I/O speeds are good and their connectivity is amazing.. SSH connection is opened as soon as i click connect – no waiting time (normally 1-3 seconds)
Support is amazing? I’m guessing you work for them or are thinking of another company.
All I get is issue not resolved yet they close the ticket (twice so far).
And the forum you are hard pressed to get support there as your thread has to be approved. I have been waiting over
24 hours so far and my support question in ‘VPS Support’ is still sitting yet to be approved.
I do not work for them and i am talking about this company.
Just reopen the ticket and tell them the issue has not been solved and the issue is fixed within the next few hours. Personally i do not use the forum because if i am paying for a VPS then i expect to have a dedicated support desk for help, not a forum where everyone can see what i am saying.
What i meant by amazing was that they made modifications to my VPS that a normal VPS host would not bother doing, instead a normal host would just refund you.
It has been 3 days and I am yet to be able to access my VPS. So for me it isn’t fixed within a few hours.
It is hard to communicate with them when all you get is a closed ticket and problem not solved.
The waiting 1-2 days for a reply to only have the ticket closed is a tad annoying.
Do you mind asking them about the TOS issue?
I’m client too and their support team is amazing.
They solved every issue I found on my VPS.
Default CentOS 5.i386 cannot start mysql server… looks too strange…
Just counted MyResellerHost’s answers (16), and still no answer and clarification of TOS. Will not buy from them.
Regarding the TOS problem.
As I explained from before, the one in the current site and hostbill are identical. The one on the /cms us the old one. The current TOS is the big image linked here and the one in hostbill.
About the logo and trademarks issue, we will use it upon request and permission.
They seems to have some routing problems in german location. so despite the fact that my server is set to “active” i can’t connect as ttl expires, LOL (and yes, I did rise a ticket) :)
Now I’m getting “Cannot connect to the server.” message when I even try to reboot my vps (to which i can’t connect this way or another).
Nevertheless, I still have some hope :D
2 days later:
1. 8 cores of CPU available
2. 2011-03-14 21:30:14 (11.2 MB/s) – `100mb.test’ saved [104857600/104857600]
3. dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 17.5795 seconds, 61.1 MB/s
4. df -h
Filesystem Size Used Avail Use% Mounted on
/dev/simfs 245G 3.7G 241G 2% /
none 512M 4.0K 512M 1% /dev
And some strange behavior with preinstalled OS…
Exactly what i have been experiencing with my VPS.. It is a pretty strange preinstalled OS.. There are many things missing but i am confident the provider can fix it.
CSF IPTables modules missing and no quota support installed.
I decided to try this service hoping that the assumptions and negative comments here were not true. I’ll just narrate what happened, without giving my opinions and you decide yourself if it’s worth the try.
I signed up 28 hours ago and availed the VPS-Warp Speed 2 plan for $5.09 USD. After signing up, the invoice was sent to my email and I tried paying using Alertpay (I just became interested with their service because they accept Alertpay and that’s my only account – I hate Paypal). The error message when paying via Alertpay is:
“We apologize, but the payment button settings are incorrect. The following problems occurred:
The posted field ap_test has been deprecated. To test your buttons, turn on test mode in your business account
If you are a buyer, please inform the seller.”
So I immediately informed them about the issue, after 35 minutes, they responded by saying they will investigate the issue. After more than 7 hours of having no response from them, I decided to follow up and they immediately replied that they “will forward this issue to the head” and that they have created my VPS already even without me paying the first invoice.
That was a nice move except for the fact that the VPS that they provided is not working. It would not even boot up in HyperVM panel and I cannot even rebuild it. The error when rebuilding the OS of the VPS is “Alert: rebuild_failed_could_not_untar”. Initially, the HyperVM panel they provided me is also infested with the dreaded error message “The VM () Doesn’t Exist on localhost. If you have migrated the vps, you can manually change the server in the database using the below, Or restore from backup.” They managed to fix this after a couple of hours but the VPS is still unable to boot and I am still unable to rebuild the OS or choose another OS.
My questions are: Is it normal for a provider to provide a non-working VPS in the first attempt? Is it hard to fix the Alertpay payment page error when the html/php codes are probably readily available from Alertpay itself?
I will just wait for their last ditch efforts and see if they can still provide a working VPS and fix their Alertpay issue, otherwise I will cancel tomorrow.
@SinnerSaint: Provisioning of my VPS was immediate and with no problems. May be just strange behavior of some OS templates, but nothing else.
A staff was assigned to fix the OS problems, right now, he’s changing the OS templates on every dedicated servers one by one, template by template.
I think they have bitten off more than they can chew.
I paid on Thursday but still haven’t got a usable VPS, in spite of having a support ticket open since Thursday. So that’s about 5 days. I paid knowing it was probably a doomed venture so I’m not particularly upset about the loss of $5.00.
Submit us a ticket please. We are having problems with our HyperVM modules.
CMS is asking for a login info and Arkansas server (http://server2.myresellerhost.info) is down !
They changed my VPS location without my knowledge & now I’ve a different IP address (only 1 instead of the 2 that I had).
I hope that they reply my tickets.
Ok it looks stable for now, they solved everything execpt their portal still asking for a CMS login.
We have fixed this problem now. :)
Arkansas is now up.
What is the downtime on Arkansas for the last 6 months? Is it logged somewhere? Since I still have to go live on the vps I got there, I need to have an idea.. Thank you.
It’s a good thing there was a problem with their Alertpay payment page and that I was not able to pay them until now.
Well, my problem has not been solved. I cant even ssh into my machine nor ping it, forget the wrong OS and I get this email about my ticket:
This email is a notification to let you know that your ticket changed its status to Closed, as we have not received response from you in over 24 days.
WHM sucks :D
Who isn’t answering is the provider ¬_¬
Webhosting Manager sucks?
Yes.
I have been a customer there for 2 years and have no problems with my VPS.
Also the support has always been helpful and solved my problems, they also made more then others would do. I noticed lately that the response takes longer, I think this is because they have more tickets and not increased the staff, because they always have the same support people.
Thanks for understanding. It is true that tickets increase rapidly, like more than 200% than we receive from before. We’ve been hiring staff every now and then to increase the response time.
It seems their billing software is broken or my account was deleted after they found my comments here in LEB. I was about to respond to my open tickets because there were no updates for the past 24 hours from them when the error “E-mail and/or password is incorrect” showed up in their client area even after requesting for a password reset.
Ok, I did it, I paid 5.09 for this server u_u
I am sick xD
There is something like Alcoholics Anonymous for VPSs? I want to recover my life.
Spend all your money on other things. Like Sprite and PopTarts. :)
Do you mean Sprite as lemon soda?
Poptarts aren’t very popular here, but I want something to eat :D
Submit a ticket when you have a problem sir. Let us fix everything first.
LEB VPS purchaser anonymous would be correct.
Exactly xD
Someone want to join to the LEB-addicts club?
“My name is Yomero, and I am LEBaddict, this started when I visited google looking for…”
Hey,
After reading every message, im not sure if I should order one or should I not?
Hearing this and that makes me confuse. So anyone recommending this vps offer?
Is the speed good? Any downtime so far?
At some point while I’m browsing the comments before today, I noticed that people are saying that we have a slice of X5 of Hetzner. If you will analyze, we have i7 cores, definitely, not the X5.
So cpuinfo was just lying to me when it told me the VPS was running this then?
AMD Athlon(tm) 64 X2 Dual Core Processor 6000+
I think he was a special customer with special needs.
Last time I checked I wasn’t a special customer with special needs. I ordered a $5.09 1024MB OpenVZ VPS just like most others here.
Where are you located?
Maybe our system put you in a wrong location.
If you wish to be moved to other node, just send us a ticket.
I have orden 1 VPS, from this guys, very cool deal, but Tech Support is not online or too bussy to solve problems. some time good stuff has and issue and for mee Tech Support is esential. Right now server is online but no Internet Access to the world. If you the type of people that like to get support dont expect it.
How’s the speed? Downtime at all?
It is pretty good when it is online and the uptime is pretty good too but i did experience a 9 hour downtime today which still has not been explained.
As well as some IPTables issues which i asked then to solve a week ago.. Still not done.
Like i Said, great VPserver, bad tech support, i also have down the vps and i am so mad that i haven get a response for the tickets i have add it, not even “we are working on it”, the problem is that i spend many hour setting up my PBX and now i dont have any working line to my office, and it take time to settup other!
Ah, how long have you guys been with them?
lest than 2 weeks.
Oh, okay. Mind posting back here and give us a review
about them when your with them for around 1 month or 2.
That is if your still planning to stay with them. Nice
offer but need more reviews before ordering.
right, i do that no problem, but i not sure if keep with them
I dont think that i have to wait 1 month to tell you that Technical Support, SUCK, really more than 48 hrs and not help fixing the solution i get a ticket “your server is ok” but is not, i have more than 10 VPS, and i now when something is not working, i have call all the numbers and nobody answer, i add some Skype account that found in the Contact us page, for ask for Tech Support and he is offer services of he’s company not myresellerhost.info, that is not right i tell you that!
“they are also a child company of “LDS Host” that has been around since 1999. No, you don’t have to be a member in LDS church to order the service :) Head quarter based in Salt Lake City in Utah”
guessing these guys are Mormons (Church of Latter Day Saints). Can anyone confirm – each to their own personally when it comes to religious matters but I don’t believe businesses should be intertwined with religion. Google to see Blue Host’s reputation on policing their TOS based on their Mormon values.
Ahh, thanks for the letting me know. Made me save my money.
Was planning to get a few vps off them. But now that I know.
I won’t be getting any vps from them.
Hi, I bought the offer described here. I’ve had it for a couple of weeks for testing, so far:
1) My ssh server mysteriously got ‘corrupted’, and I wasn’t able to login, even though the config was working fine and I didn’t touch it. Anyway, it’s possible I did something, but doubtful. They were nice and tried to reinstall ssh package for free, but said it didn’t work, so I had to reinstall OS.
2) I found the server isn’t responding this morning and raised a call. 5 hours later, reply is “Thank you for reporting us the issue, we will look after the issue and when its solved we will let you know, hence we all need is your patient in it. :)”
The support seems friendly enough, but I don’t think this should be used for anything serious/if your livelihood is based on it. 5+ hours downtime isn’t acceptable for that sort of thing. But, hey, you get what you pay for, right? I’m sure there’s a niche here for dirt-cheap vps where your server can be down for a long time, like gaming servers, personal website, whatever…
So it’s been a good learning experience, will go for something a bit more expensive but dependable. This isn’t necessarily a bad comment about myresellerhost – 5 bucks for a nice vps without SLA, ok, understood.
I have now been a customer with MyResellerHost for 16 days and i have already moved off their servers.. Not a very good company in my opinion but i will let you make your mind up yourself :)
Problems;
I created a ticket at 14/03/2011 20:41:34 regarding IPTables. I get many replies but not the reply i want to tell me its fixed, just “we are working on it”, “wait a little longer please” and my favorite one, “i am forwarding this to our senior admin”. After around 12 replied to the ticket i finally got a positive response that reads “Sorry for the delay. Our technician has fixed this problem of your VPS.”. I then log into my VPS (by this time i had already moved off) just to see if these guys know how to run things and my guess was right, NOTHING has been altered to my VPS, still having the same issues. The best bit about this is how funny the email i got today was, “you have not replied in 24 hours, the ticket is closed”.. I did not receive any solution for 13 DAYS (over 300 hours) i was merely told to wait.
Random memory spikes.
Random downtime which go unexplained even when asked.
Default CentOS has no IPtables support at all.
Default CentOS has no second level quotas at all.
/proc/user_beancounters limits were mad.. (http://pastebin.com/raw.php?i=u4WYnv7K)
Bad tech support.
Good points;
Connectivity was pretty good, hit 8mb/s every time i did a test and SSH was pretty fast.
… … well that’s about it really.
To sum things up, if you are just looking for a VPS to fool around on and test scripts then this is perfect but when you are offered 250GB space and 1GB memory im pretty sure thats not why you brought it. It has great connectivity and the VPS itself is very fast at times, however their tech support is extremely bad, problems are solved in more than a weeks time for simple OpenVZ issues. Random downtime and random memory spikes which are never explained.. I would say this VPS is great for backups what with the space.. oh wait, you are not allowed to do that lmao. I don’t think i have ever been so frustrated with a VPS host, had over half my clients submit tickets about server issues.
it has no IPtables support as in iptables weren’t installed?
Surely you should just do:
yum install iptables
I don’t see why you would even need to contact the support?
Not IPTables itself, that would have been easier to solve if im honest but no, its the modules i am having problems with.
ipt_LOG
ipt_multiport/xt_multiport
ipt_state/xt_state
ipt_limit/xt_limit
ipt_recent
ipt_owner/xt_owner
iptable_nat/ipt_REDIRECT
Those to be exact and they need to be set by the VPS host on the node.
Ah okay :)
MyResellerHost’s Arkansas server is OUT for about 30 hours already. They “fixing” it … So, VPS is off-line and unaccessible more than 24 hours.
+1
I could get on the vps (arkansas) with the console, but no network: answer from support, your configuration is corrupted, we can move it to another node.. Strangely enough it came back to life after like 6 hours and another reboot by itself.
Good price for the storage offered, but don’t expect any kind of uptime/availability/support. NTP not running on the host and time drifting by a few seconds daily, answer? We can help you set your timezone.. d’uh.
Like i said early bad support, i have almost 3 week and i thin only have use 5 days stable the vps, right know is down for 2 days
Looks like someone is getting nervous about all the open tickets :)
This email is a notification to let you know that your ticket #159342 changed its status to Closed, as we have not received response from you in over 24 days.
My VPS is still down :)
My guess is that was due to auto-close options. In any support panel you set an option to auto close tickets without any response after X hours unless you put it into another status.
Not giving them excuses, but just a thought
VPS on server2 (Arkansas) was down for more than a couple days. Really bothersome.
We are fixing the problems with Oregon and Arkansas, we’ve hired new technicians to handle the two servers and fix it’s problems.
Someone have more feedbacks about this provider?
I will do the mine soon. Very happy, but with a bad taste :S
Bad Publicity is Good publicity, this is my last post because i will not give them more atention for me, TOO MUCH for 250GB Hard Disk today my server is down again, review the logs and:
Mar 29 17:27:15 sip avahi-daemon[7449]: Found user ‘avahi’ (UID 70) and group ‘avahi’ (GID 70).
Mar 29 17:27:15 sip avahi-daemon[7449]: Successfully dropped root privileges.
Mar 29 17:27:15 sip avahi-daemon[7449]: write(): No space left on device
Mar 29 17:27:15 sip avahi-daemon[7449]: Failed to create PID file: No space left on device
“No space left on device” for mee this is not a 250 GB when i am using no more thatn 2GB, this means that for a backup server maybe not a good idea either….
Cant login to the HyperVM control panel either.
Getting “sessionname_not_client” which im guessing means the username and password is correct but it can not make a session file – the node is out of space?
In any case, i can not access my VPS and i can not login to the control panel to check what is going on or to even rebuild if anything is wrong with my VPS.
I submitted tickets about this issue. I have a similar situation. Good response, no actions yet.
They should just close shop.
LoL, i spend many hours installing what i need, using the Chep Metod, VPS Cheap and My self (not a linux guru) using tutorials, i have manage to make everyting to work, but my work is nothing if the VPS is offline 70% of the time. so i just get a Dedicated Server, and a Expert to do all the work because i am out of time now! sometime’s trust is not the only thing you look for a provider…
This VPS is VERY unreliable. Two days ago I was locked outside the HyperVM panel (login credentials didn’t work) and the “request password” didn’t work. Now my server is also down.I cannot trust them for anything serious. Like Jorge, I feel I’m wasting my time setting things up for something that will never work as expected.
MyResellerHost says in this post they had been running for a month: http://www.lowendbox.com/blog/myresellerhost-5-09-1024mb-openvz-vps-in-germany/#comment-24077
Then in another comment a “customer” says he’s been with them for two years: http://www.lowendbox.com/blog/myresellerhost-5-09-1024mb-openvz-vps-in-germany/#comment-24522
Who’s telling the truth here? And I really think this is overselling!
You can check our whois. We’ve been running for more than 6 months.
Yes, lets focus on how long you have been online, that is obviously more important than any of the issues or rants people are having about your company here(!)
whois is a bitch, I have 5 ‘advertising business’ related domains worth at least 500usd each age 2006 (wanted to start advertising biz that year) so they will be for sell sooner and later and people who will buy them can also point at there whois and say hey we have been in the biz for 5 years, when in reality they will be just starting (most likely, unless they rebrand).
And 6 month on who.is is hardly a lot to even speak about it in the first place ;).
I tried to buy this vps from them but their checkout page doesn’t work, and before registration it says $5.09, but after it says €5.09, $1 != €1. I’m going somewhere else
Issues are resolved after two days. Now it seems quite stable and decent performance. Time will tell.
so I think the lesson is – $5 is just too cheap :)
Ok, my feedback, now is the moment:
VPS uptime ok, like 2 reboots in 20 days.
Pretty performance overall.
The support people is nice but…
Here my problems:
Time set wrong in the node. Fixed aprox in 2-3 days.
Disk problems, decreasing (clearly oversell), I was in some moment aproximately at 90GB of free space. Never fixed fully, long tickets and every answer by a new support man. I think a communication problem.
I don’t need a lot of space, but I considered to be good to get that issue fixed, as I said in some ticket, if I go now and download 100GB I will not have space and then they will get more tickets like this (more work for the employers I think. Is better to get solved that IMHO).
After that, requested a cancellation for the END OF CYCLE. My account was terminated aprox at the day 18. And my other 12 days?
Submitted a ticket:
Me:
MRH:
I didn’t get any new invoice, BECAUSE I requested a cancellation. And
Me:
And yes, you can read the TOS, they offer 45 days…
MRH:
Me:
No answer after that, and no VPS for the last 10-12 days in the billing cycle.
Next due date: 04/16/2011
Down: 04/04/2011
Bad experience at the end.
(Sorry for my english, I am writing fast xD)
LOOOOOOOOOOOOOL
After my last response as you can see in the last post, I got an answer, I don’t know if I must cry or laugh:
WTH! What whas that? We are talking about refunds and the 45 days TOS clause and now you are talking about abuse? o_O OMG!!!!! I am in SHOCK.
They are like KIDS.
I am wondering if is better to forget this, or I must answer to ticket :D Some suggestion? :P
Ask them which ToS. Remind them that they have at least 4 of them. :)
They are almost the same. Also, I am referring to their VPS TOS. And my ccount was terminated for a cancellation request, but wasn’t terminated at the end of cycle as I’ve requested.
And the problem is that these guys doesn’t read the whole tickets, and every answer that I got is from a new support guy… ¬¬ Of course this was the worse answer ever because has nothing to do with the main issue.
Charge backs at the very least will give them something to deal with that they will have to actually deal with lol
LOL yeah, but it seems like they are ignoring the issue. WTH with that answers? ¬¬
i ordered a server from them yesterday, set everything up and switched my sites to them. then today they cancel my server for no reason. all the work i did for nothing.
my advice is: stay away from that company. they might be cheap but you pay for it one way or another.
Did you create a ticket about it?
no fuck it, im not wasting one more minute for them!
i just wanted to let you guys know that this company is probably not the best choice, even if the specs sound good.
+1
For me is SCAM with all the letters.
these guys suck!!!
i bought one of their vps’ based on this article and ended up canceling it within a few weeks.
they experience an outage in some shape or form nearly every day and the support guys are completely useless.
there are MUCH better vps providers out there, don’t waste your time or money on myresellerhost.info.
IMO it’s good provider. My VPS works good. But I had an accident, when they have updated network cards and have not updated drivers to it, VPS was disconnected for 1 day, but now it’s all right.
Their website and my VPS is currently down.
Same here. There goes my backup server.
Are you on server2? https://server2.myresellerhost.info:8887/
My VPS is up
Be sure to have backups on hand.
Francisco
I don’t think it will be up long enough to create backups :p
Still everything down.
hahaha! They are not good people u_u
For what it’s worth, my VPS has been up the whole time. But I agree it is annoying that we can’t access their website.
I did (finally) just get an e-mail from them after tracking down their other hosting brands and filing a complaint with their payment processor:
“Someone has hacked our server and we are working hard to restore all data,
while clients data has not been affected our website has, and we expect the
site to be back up within 48 hours.”
[shrug]
And you have access to your full 250GB? How much are you using? How about CPU performance?
Performance and such all have seemed decent enough over the last few days for me.
Their website looks to be back up now, too…
Yup, looks like they’re up again.
Paid a year up front, probably shouldn’t have but we’ll see how long this lasts. At least it wasn’t that much money…
Ok, so MyResellerHost has been down for 4 days now… I cannot access my VPS nor the home page nor the admin page; and myresellerhost.info also fails to resolve. Lucky I haven’t paid them my latest invoice yet…
I didn’t even realise they were still going. Cant believe they still had a client…
They are not only alive, they have been sending me new offers to be posted on LowEndBox… I guess for everyone’s best interest I’ll hold that for a while.
Probably a good idea :)
[root@b1 ~]# ping myresellerhost.info
PING myresellerhost.info (89.149.196.20) 56(84) bytes of data.
64 bytes from myresellerhost.info (89.149.196.20): icmp_seq=1 ttl=52 time=28.7 ms
64 bytes from myresellerhost.info (89.149.196.20): icmp_seq=2 ttl=52 time=28.5 ms
64 bytes from myresellerhost.info (89.149.196.20): icmp_seq=3 ttl=52 time=28.6 ms
64 bytes from myresellerhost.info (89.149.196.20): icmp_seq=4 ttl=52 time=28.7 ms
64 bytes from myresellerhost.info (89.149.196.20): icmp_seq=5 ttl=52 time=28.5 ms
64 bytes from myresellerhost.info (89.149.196.20): icmp_seq=6 ttl=52 time=28.6 ms
— myresellerhost.info ping statistics —
6 packets transmitted, 6 received, 0% packet loss, time 5030ms
rtt min/avg/max/mdev = 28.512/28.649/28.776/0.132 ms
[root@b1 ~]#
Then your internet sucks.
Have you tried visiting the page?
It says “After a terrible hard disk failure we have been working very hard to restore the site.”
Looks like they’re recovering. Good. I still cannot access my VPS though, and I cannot pay the bill because the client area is offline so idk if my VPS got cut because of the crash or because of late payment.
After that crash I still cant access my VPS. I have sent them a lot of emails, but no response from them… I lost all my data (not very important ;) but I lost them )… Horrible
the same happen to me. They don’t even acknoledge me as a client of former client!
Next time, I better go for a reliable ISP
They miss the link.
Another host joining the deadpool https://www.facebook.com/permalink.php?story_fbid=268074969879153&id=179897452030239
Nothing that was not expected.
Thanks god. They were always in the deadpool to me
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