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Community News – A RackNerd Review, Sharing Their Recent Accomplishments

RackNerd LogoContinuing on LowEndBox’s community news features, the following piece is something that RackNerd recently sent over to us. Seeing that there are quite a bit of RackNerd customers from the LowEndBox & LowEndTalk community, as well as the fact that they are voted a top provider by the community, we feel that this was an impressive progress update worth reading, no doubt – RackNerd is certainly making lots of noise within the hosting industry lately, and I’d say that’s because of their aggressive growth and accomplishments that they’ve made throughout the years.

If you really take a little bit of time to read and digest every piece of what they’ve done (in a relatively short period of time), it’s easy to see why they’re voted by the community members as the #1 provider and in my opinion, one of the reasons why they’re the most respected. They aren’t afraid to hustle, and I’ve noticed that Dustin and his team are always willing to put in the work to earn and maintain a great reputation from their customers based on the reviews we’re able to see, as well as putting in the work to build their brand and story. We truly believe that a lot of providers can benefit from putting in the small extra effort to participate with your audience here within the LowEndBox and LowEndTalk community, just like RackNerd has been. In fact, we’re always running different initiatives on LowEndBox to help providers gain additional exposure, such as interviews, guest posts, offers, and more. If you are a hosting provider, VPN provider, or similar – we’d like to hear from you! Please feel free to submit a ticket on our helpdesk.

Here is a copy of the guest post we received from Dustin B. Cisneros at RackNerd:

Racknerd Review

In looking back and reviewing at everything that the RackNerd team has accomplished recently, we wanted to take a moment to reflect and share with you some of our notable accomplishments.

We feel very fortunate to have achieved so much in the last year and we owe our gratitude to our valued customers like yourself. We sincerely appreciate you, Thank You!

Here’s an overview what we’ve accomplished since early 2020 to now:

  • Jan 2020: Launched our Looking Glass for our various datacenter locations
  • Jan 2020: Launched our Montreal datacenter location (for bare metal, colocation, private cloud)
  • Jan 2020: Launched our Dallas datacenter location (for bare metal, colocation, private cloud)
  • Jan 2020: RackNerd launches its affiliate program, providing great incentive for those who promote our services
  • Feb 2020: Launched our New Jersey datacenter location (for bare metal, colocation, private cloud)
  • Feb 2020: Launched our IP calculator tool, useful for our dedicated server customers
  • Mar 2020: Launched our all new, redesigned website UI & client experience
  • Mar 2020: Introduced 10Gbps Unmetered Dedicated Servers in New Jersey and Los Angeles
  • Mar 2020: Introduced AMD Ryzen and AMD EPYC Dedicated Servers
  • May 2020: Introduced our DDoS Protected KVM VPS product line
  • June 2020: Announced the opening of our new headquarters office in Upland, California
  • June 2020: RackNerd officially announced a channel partnership agreement with Sandler Partners
  • July 2020: Launched our YouTube channel, which has steadily grown with more content, tutorials, and fun videos over time
  • Aug 2020: Launched our new Windows VPS product line, powered by AMD Ryzen and NVMe infrastructure in Los Angeles DC-02
  • Aug 2020: Launched our Linux AMD Ryzen product line in Los Angeles DC-02
  • Sept 2020: Expanded our KVM VPS offerings into Dallas
  • Sept 2020: Introduced our new Atlanta datacenter location (for bare metal, colocation, private cloud)
  • Sept 2020: Expanded our KVM VPS offerings into Atlanta
  • Sept 2020: Introduced our new San Jose datacenter location (for bare metal, colocation, private cloud)
  • Sept 2020: Expanded our KVM VPS offerings into San Jose
  • Sept 2020: Introduced our new Chicago datacenter location (for bare metal, colocation, private cloud)
  • Sept 2020: Expanded our KVM VPS offerings into Chicago
  • Sept 2020: Launched and now including a value added feature: Free Daily Offsite Backups powered by JetBackup – at no additional charge for all shared/reseller hosting services
  • Oct 2020: Expanded our new Ashburn datacenter location (for bare metal, colocation, private cloud)
  • Oct 2020: Expanded our KVM VPS offerings into Ashburn
  • Dec 2020: Introduced our new Amsterdam datacenter location (for bare metal, colocation, private cloud)
  • Dec 2020: Expanded our KVM VPS offerings into Amsterdam
  • Dec 2020: Introduced our Status Page
  • Jan 2021: Launched and now including a value added feature: MailChannels Hybrid – at no additional charge for all shared/reseller hosting services
  • Mar 2021: Launched our AMD Ryzen VPS offerings to New York (both Linux and Windows Ryzen VPS)
  • Apr 2021: Launched our AMD Ryzen VPS offerings to Chicago (both Linux and Windows Ryzen VPS)
  • Apr 2021: Launched our AMD Ryzen VPS offerings to Seattle (both Linux and Windows Ryzen VPS)
  • Apr 2021: Launched our AMD Ryzen VPS offerings to Dallas (both Linux and Windows Ryzen VPS)
  • Apr 2021: Introduced our AlmaLinux OS template available to deploy within SolusVM
  • May 2021: Launched our AMD Ryzen VPS offerings to San Jose (both Linux and Windows Ryzen VPS)
  • June 2021: We announced that we were moving to newer, and expanded office spaces in Rancho Cucamonga in order to better keep up with our growth and increased staff count
  • June 2021: Construction for our new office space in Rancho Cucamonga officially begun
  • July 2021: Introduced our Rocky Linux OS template available to deploy within SolusVM
  • Aug 2021: Introduced our Debian 11 OS template available to deploy within SolusVM
  • Aug 2021: Introduced our new Frankfurt, Germany datacenter
  • Aug 2021: Launched our shared and reseller hosting product line to Frankfurt, Germany
  • Aug 2021: RackNerd’s CEO was interviewed by HostAdvice. See the interview here
  • Aug 2021: RackNerd’s CEO, in addition to RackNerd’s VP of Sales was interviewed by Kathy Ireland and will be featured on TV (Fox Business/Bloomberg) — see here for pictures. What a truly amazing opportunity!
  • Aug 2021: Introduced our Strasbourg, France datacenter
  • Aug 2021: Launched our shared and reseller hosting product line to Strasbourg, France
  • NEW OFFICE! Aug 2021: We officially moved into our new office space in Rancho Cucamonga (pictures can be found here)
  • Throughout all these accomplishments, we’ve managed to obtain, and maintain solid relationships with our customers, and have earned a significant amount of positive feedback throughout the process.

What’s next for us:

  • Just last week, we expanded our shared and reseller hosting services to our new Frankfurt, Germany and Strasbourg, France datacenter location. For those interested in ordering shared/reseller hosting any of these locations, you will see a location selection in the ordering form.
  • We are currently reviewing site builder software options to add for our shared hosting features
  • We plan on expanding our shared/reseller hosting product line to the Asia region (Singapore)
  • Continuing on expansion, we’re also considering the following locations: an east coast location such as Miami, and possibly New Zealand. If there’s a particular location you want to see us expand to, just let us know – we are open to suggestions!
  • We will be launching our AMD Ryzen VPS product line to additional locations, including Amsterdam and Atlanta
  • Other additional datacenter locations are being actively reviewed for consideration for our KVM VPS product line
  • Soon to be announced, a game changing value added product that is going to benefit our resellers and integrators (we will share more on this very soon!)
  • Additional media / interviews surrounding RackNerd and our mission
  • We’ve accomplished a lot, but there’s so much more that we have to accomplish as a team.

Looking for our latest and competitively priced KVM VPS deal? Take a look at our latest VPS specials here.

Looking for Shared Hosting? Shared Hosting Specials (available in multiple locations): https://my.racknerd.com/index.php?rp=/store/shared-hosting-promotions-multiple-locations

Looking for Reseller Hosting? Reseller Hosting Specials (available in multiple locations): https://my.racknerd.com/index.php?rp=/store/reseller-hosting-promotions-multiple-locations

 

I'm Andrew, techno polymath and long-time LowEndTalk community Moderator. My technical interests include all things Unix, perl, python, shell scripting, and relational database systems. I enjoy writing technical articles here on LowEndBox to help people get more out of their VPSes.

16 Comments

  1. Roger S:

    Congratulations Dustin and Racknerd team on all the accomplishments! Pretty impressive everything you have done in this time! Although I am a “small” customer I am loving my VPS service with you that I have had online for over 7 months, I really have no complaints! I believe the “value added product” you talk about in your post is about the free Clientexec license you guys recently announced a few days ago? If so, that is a great bonus and one that I’m already enjoying :D Thanks.

    September 17, 2021 @ 12:16 am | Reply
  2. maxim:

    More power! Keep it up!

    September 17, 2021 @ 12:45 am | Reply
  3. Socheat:

    VPS expansion to Asia would be great.

    September 17, 2021 @ 5:11 am | Reply
  4. Zero Sec:

    Don’t buy RackNerd Offered VPS, there Offered VPS IP has in so many Spam database List, Even I get caught in, its pain bro, even I rise ticket their support team ask to pay for this , Stop Buy VPS From RackNerd , SCAM

    September 18, 2021 @ 11:39 am | Reply
    • Joaquin:

      Thats true. Google detect My vpn like a botnet. But, i pay 10 dollars for a complete year. Thats an increíble price.

      September 18, 2021 @ 9:57 pm | Reply
      • Hi @Joaquin — Thank You for commenting and also realizing the value we deliver when it comes to pricing, and I’d like to include the performance with it. It is possible that Google is detecting your service IP as an IP assigning to a data center, thus blocking it and many activities can/are initiated in bulk this way. We can’t control what Google blocks, though another browser as an alternative may be the solution.

        Feel free to reach out, we’ll be here to help if ever needed.

        September 23, 2021 @ 12:54 pm | Reply
    • mostyn:

      Me to bro, this really fKd me up

      September 21, 2021 @ 8:36 pm | Reply
    • Hi Zero Sec — Thank You for commenting.
      We take SPAM very serious, and work fast to remove the offending users (who are blatantly utilizing our services for SPAM) this is not something we condone/support, though at times our customers, customers may be the root cause of such listings (and in those cases, we work with our customers to help remove those bad end-users from our network). We are in most cases the provider for many resellers/hosting companies.

      In the event, your IP is blacklisted, and you’re not the root cause we are always open to reviewing/assisting where possible. It should also be noted that we swap ranges free of charge within the first 72 hours of service provisioning in the event the IP is blocked in for example the GFW (not SPAM) – but those goes to show, we do our very best.

      In addition, we work with these many blacklists, to help maintain reputation, and ensure clean business. Please share your ticket number and I’d be happy to step in.

      September 23, 2021 @ 12:51 pm | Reply
  5. dave:

    Although the service was ok and no problems for the last year, they recently announced they would require me, after 5 days, to change the IP address of the VPS I rent. When realized that, I tried to access the box and couldn’t connect (no matter it still was 5 days before the change)!

    I went to the panel and logged in through VNC, to find out networking config was broken (but the system was running ok for previous year..).
    Then I realized /etc/network/interfaces was changed one hour before, when no-one was logged in! (Of course no process automatically modify it).

    Reviewing it in depth, I realized they modified it to include an IP alias for the new address.. however they assumed the interface was eth0 instead of, in my case, ens3.

    I can’t believe that:

    1. They didn’t ask for permission neither notified they were going to modify my system configuration, *inside* the VM.

    2. They actually changed my system internal configuration and screwed it!!!

    3. They didn’t notified they left my system broken.

    4. After that I receive an email telling me they will change the IP address 5 days later!!!! And no mention about the problem.

    5. After fixing the problem in the config, I must tell that also the previous IP address (supposedly to be ok for at least 4 more days) wasn’t available anymore!

    On the good side I must say that technical service was responsive. Although they asked me for root credentials to fix the system and they didn’t seem to know how to use

    sudo

    .

    Also, again, the Support system didn’t answer any of my questions about why or who did change the configuration, and when I told they did, they denied it. I replied that they did because there were no possible that someone else knew the new IP address they wanted me to use.. they corrected themselves saying it was “an automated process” that changed/screwed my system config.

    Also, no answer about why didn’t request permission nor notified me.

    Long story short, I’m switching to other provider.

    September 21, 2021 @ 2:31 am | Reply
    • Hi Dave – I’m not aware of any networking issues lately, this seems to be an isolated issue with your VM, which I’d be happy to look into. It is possible that you may have had a custom network config within the VPS and then upon utilizing SolusVM’s “Reconfigure Network” feature, it re-wrote your network configuration files back to the default network template settings. Without looking into your account or VM in specific, this is just a possibility I am pointing out as a guess – to clarify, as the services we provide are unmanaged, we do not require you to provide us with root access to your server (unless you willfully provide it to us when requesting our help) — so the only thing I can think of as to how your VPS network configuration files were modified is if the “Reconfigure Network” button in SolusVM was used.

      In either case, I’d be happy to look into this matter in greater detail for you – please send me an e-mail at dustin@racknerd.com with your VPS IP address so I can review it.

      September 23, 2021 @ 12:56 pm | Reply
  6. Eric:

    I have a total of 15 VPS with Racknerd and other than me rebooting my boxes for a software update the other day, they have never gone offline at all. Uptime is solid and the performance is good. Can’t complain

    Keep up the good work team

    September 21, 2021 @ 10:33 am | Reply
    • Hi Eric! Thank You for sharing your positive experience with the community.

      We sincerely appreciate your business!

      September 23, 2021 @ 12:43 pm | Reply

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