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Urgent: DediPath Is Closing Today (DediPool Confirmed)

Recently over on LowEndTalk, a user named @haolun posted a thread titled: “DediPath Closure Of Business“.

In which, he posted the following email he received from DediPath:

Dear *name*

We will are writing to you regarding your service at DediPath. With a heavy heart we must announce that DediPath will be discontinuing operations effective 8/31/23. Please migrate your data and take backups as soon as possible.

In regards to our colocation customers if you are in the following locations please send a ticket to support@flexential.com for equipment removal:
Las Vegas

In regards to our colocation customers if you are in the following location please send a ticket to support@sabey.com for equipment removal:

In regards to our colocation customers if you are in the following locations please send a ticket to support@path.net for equipment removal:

In regards to our colocation customers if you are in the following locations please send a ticket to support@evocative.com for equipment removal:
Redondo Beach
San Jose

If you have a domain registered with us please transfer it out ASAP.

We are truly sorry for the inconvenience this has caused. We appreciate your business and support over the years and this is heart breaking to everyone at DediPath.

Users were understandably skeptical of it being fake (which would mean the best-case scenario is the database being compromised).

However, previous downstream providers seemed to support the idea that DediPath was DediPooling, such as HostEONS:

Further, less than a month ago we covered EthernetServers moving from DediPath and suspecting a DediPool after their CTO Ernie left the company.

The Next Priority Was To Verify the Authenticity of the Emails

Another user @ceplavia provided the headers of the email:

Delivered-To: blabla
Received-SPF: pass (zohomail.com: domain of mail226.wdc02.mcdlv.net designates as permitted sender) client-ip=; envelope-from=bounce-mc.us16_82962810.5498397-cfffd7ab82@mail226.wdc02.mcdlv.net; helo=mail226.wdc02.mcdlv.net;
Authentication-Results: mx.zohomail.com;
dkim=pass  header.i=support=3Ddedipath.com@mailchimpapp.net;
spf=pass (zohomail.com: domain of mail226.wdc02.mcdlv.net designates as permitted sender)  smtp.mailfrom=bounce-mc.us16_82962810.5498397-cfffd7ab82@mail226.wdc02.mcdlv.net
ARC-Seal: i=1; a=rsa-sha256; t=1693477255; cv=none;
d=zohomail.com; s=zohoarc;
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=zohomail.com; s=zohoarc;
t=1693477255; h=Content-Type:Date:From:List-Id:List-Unsubscribe:MIME-Version:Message-ID:Reply-To:Subject:To;
ARC-Authentication-Results: i=1; mx.zohomail.com;
dkim=pass  header.i=support=3Ddedipath.com@mailchimpapp.net;
spf=pass (zohomail.com: domain of mail226.wdc02.mcdlv.net designates as permitted sender)  smtp.mailfrom=bounce-mc.us16_82962810.5498397-cfffd7ab82@mail226.wdc02.mcdlv.net
Return-Path: <bounce-mc.us16_82962810.5498397-cfffd7ab82@mail226.wdc02.mcdlv.net>
Received: from mail226.wdc02.mcdlv.net (mail226.wdc02.mcdlv.net []) by mx.zohomail.com
with SMTPS id 16934772549871020.7829313535449; Thu, 31 Aug 2023 03:20:54 -0700 (PDT)
Received: from localhost (localhost [])
by mail226.wdc02.mcdlv.net (Mailchimp) with ESMTP id 4RbxyF6yCzz1XM7TK
for ; Thu, 31 Aug 2023 10:20:53 +0000 (GMT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=mailchimpapp.net;
s=k2; t=1693477254; x=1693737754;
Subject: =?utf-8?Q?DediPath=20=2D=20Closure=20of=20Business=20=2D=20Important=20Information?=
From: =?utf-8?Q?DediPath?= <support@dedipath.com>
Reply-To: =?utf-8?Q?DediPath?= <support@dedipath.com>
Date: Thu, 31 Aug 2023 10:20:44 +0000
Message-ID: <70b52fc85fa8008ae04a181ce.cfffd7ab82.20230831102036.997ef31e75.27e250cd@mail226.wdc02.mcdlv.net>
X-Mailer: Mailchimp Mailer - **CID997ef31e75cfffd7ab82**
X-Campaign: mailchimp70b52fc85fa8008ae04a181ce.997ef31e75
X-campaignid: mailchimp70b52fc85fa8008ae04a181ce.997ef31e75
X-Report-Abuse: Please report abuse for this campaign here: https://mailchimp.com/contact/abuse/?u=70b52fc85fa8008ae04a181ce&id=997ef31e75&e=cfffd7ab82
X-MC-User: 70b52fc85fa8008ae04a181ce
Feedback-ID: 82962810:82962810.5498397:us16:mc
List-ID: 70b52fc85fa8008ae04a181cemc list <70b52fc85fa8008ae04a181ce.554137.list-id.mcsv.net>
X-Accounttype: pr
List-Unsubscribe: <https://dedipath.us16.list-manage.com/unsubscribe?u=70b52fc85fa8008ae04a181ce&id=cd0e753ecb&e=cfffd7ab82&c=997ef31e75>, <mailto:unsubscribe-mc.us16_70b52fc85fa8008ae04a181ce.997ef31e75-cfffd7ab82@unsubscribe.mailchimpapp.net?subject=unsubscribe>
List-Unsubscribe-Post: List-Unsubscribe=One-Click
Content-Type: multipart/alternative; boundary="_----------=_MCPart_941843079"
MIME-Version: 1.0
X-ZohoMail-DKIM: pass (identity support=dedipath.com@mailchimpapp.net)
X-ZohoMail-Owner: <70b52fc85fa8008ae04a181ce.cfffd7ab82.20230831102036.997ef31e75.27e250cd@mail226.wdc02.mcdlv.net>+zmo_0_bounce-mc.us16_82962810.5498397-cfffd7ab82@mail226.wdc02.mcdlv.net

It was pointed out by @Kris that the same MailChimp header matched (X-MC-User: 70b52fc85fa8008ae04a181ce) from other official DediPath emails.

Then later confirmed by both DediPath support and @Ernie himself, the former CTO of DediPath:

dedipath livechat

Unfortunately, this email is legit, and you have until the end of today (8/31/23) to move out of DediPath.

It is confirmed that DediPath has DediPooled. Best of luck migrating.

You can view several refugee deals here or on this thread.

Sir Foxy


  1. Rod:

    WTF we have less than 24h to move to new provider!

    How to download a copy of my own openvz vps?

    August 31, 2023 @ 9:42 am | Reply
  2. ROB:

    Welp, looks like I have to contact PayPal to get my September payment back. Seems like a decent host but speed tests show their network to be either a bit overloaded or throttled. Ah well, another one bites the dust.

    August 31, 2023 @ 9:48 am | Reply
  3. hahahah ahhahah thats so funny lolll

    August 31, 2023 @ 4:48 pm | Reply
  4. Gavin Lewandowski:

    Dear Valued Dedipath Customers,

    I wanted to personally reach out to you with heartfelt concern and a commitment to maintaining our professional relationship.

    I have been actively engaging with a wide network of industry leaders and vendors, seeking the best possible solutions that align with your needs. While none of us anticipated finding ourselves in this predicament, please rest assured that every effort is being made to ensure a smooth process for you.

    In light of the developments, I wanted to share some crucial information regarding the services you currently enjoy with us, as well as potential alternatives and partnerships.

    Bare Metal Customers:
    Your data’s security is of paramount importance. To that end, I strongly advise you to initiate an immediate backup of your valuable data. We have engaged with Limestone Networks, who are ready to offer exclusive heavily, discounted bare metal backups. Moreover, they are equipped with immediately available bare metal capacity to address any urgent requirements. Limestone Networks has agreed to assist with migration costs for our valued customers. I encourage you to reach out to Limestone Networks at your earliest convenience. You can contact them via email at sales@limestonenetworks.com or engage with their live chat feature at limestonenetworks.com.

    Colocation Customers:

    For our esteemed colocation customers, I urge you to prioritize the safeguarding of your data by initiating backup procedures without delay in which Limestone Networks backup solutions can help. In this regard, I have personally engaged with Evocative, who have expressed their willingness to directly accommodate our customers. This includes a range of services, from single-slot colocation to full rack and multi-rack solutions. To address your immediate colocation needs, please connect with the relevant parties below:

    Full Rack/Multi Rack: jsemmens@evocative.com
    For Less Than Full rack: Support@evocative.com

    Regarding Flexential locations we are working with Flexential and have a verbal that they will not be shutting down services and will work with our customers to accommodate colocation services and or equipment retrieval. We will have a follow up email later today with an additional update.

    As we navigate through this challenging period together, I want to extend my deepest gratitude for the loyalty and trust you have placed in DediPath. While the current circumstances are not what any of us anticipated, I want to reassure you that we are fully committed to taking care of our customers to the best of our abilities.

    If you have any questions, concerns, or require further assistance, please do not hesitate to reach out to our dedicated support team.
    Copyright © 2023 DediPath, All rights reserved.
    You are receiving this email because you opted in via our website.

    Our mailing address is:
    7209 Lancaster Pike
    Suite 4-1005
    Hockessin, DE 19707

    August 31, 2023 @ 6:28 pm | Reply
    • sony:

      how can i download all my data while vps IP can’t access.

      September 4, 2023 @ 12:19 am | Reply
  5. Stan:

    Can you guys use normal English instead of slang? I don’t know what “Dedipool” or “Dedipooling” means. Does it means that they try to pool as much customers as possible only to shut down?

    August 31, 2023 @ 8:20 pm | Reply
    • Lol, insolvency. It’s our way of saying running out of money and having to shut down.

      August 31, 2023 @ 10:35 pm | Reply
  6. To anyone who has been affected by DediPath going out of business:
    I will price match invoices from DediPath that you can provide for the last 2 months. We are a cloud provider that has recently made the move off of Dedipath due to issues with uptime. Their lack of ability to follow an SLA was causing issues with our customers. We are now in colocations that are SOC 2 Type 2 verified and follow strict procedures to achieve the advertised uptime.

    We can GUARANTEE an uptime of 99.9%. However, uptime will most likely be more. If you have any questions, please reach out to sales@technolify.com.

    Our website is https://technolify.cloud

    August 31, 2023 @ 9:52 pm | Reply
  7. poolin:
    September 2, 2023 @ 3:42 pm | Reply
  8. This is pretty bad news with very urgent annoucement. The provider was pretty decent and the prices were unbeatable. I was considering buying servers from them several time. Hope that all clients will be able to pull the backups and relocate to reliable host.

    September 4, 2023 @ 1:11 am | Reply
  9. Mel:

    Are we allowed to write FUCK!!! on this forum? because FUCK!!!! FUCK!!! this is why my server has been unreachable for the weekend then… what a nice way to start my week.

    September 4, 2023 @ 2:40 pm | Reply
  10. Dedishit:

    Fuckers didn’t even send everyone an email notification. They sent me the invoice email and the ticket open confirmation but not the heads-up email.

    Now I have to use old backups.

    September 5, 2023 @ 12:21 pm | Reply
  11. Rod:

    I moved to ReckNerd with a better price than I had on DediPath, I’m pretty satisfied with their service. Does anyone have any advice on my choice? Are they reliable?

    September 5, 2023 @ 1:10 pm | Reply
    • Hi Rod — we appreciate your business and are glad to hear that you were able to succesfully migrate your services to RackNerd. I know the situation is tough, though you were fortunate to move.

      Our service is solid, reputation is a reflection of our commitment and hard work. We take pride in the services we offer with a goal to grow with our customers and expand our offerings. If you ever need anything, we’ll be here to help.

      September 5, 2023 @ 2:21 pm | Reply
    • Colin:

      May I ask how you contacted them? So far, they have not replied to my emails.

      September 6, 2023 @ 12:20 pm | Reply

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