LowEndBox - Cheap VPS, Hosting and Dedicated Server Deals

eNetSouth - $7 2GB OpenVZ VPS in San Jose

Updated December 2011 — Both eNetSouth.com and eNSCloud.com stopped resolving since 11 November 2011. It has been confirmed that Brandon has done a runner.

eNetSouth Brandon from eNetSouth has just put up some new servers at SoftLayer in San Jose CA, and asked me to “catch us off guard”. So here’s the deal from them. With this sign up link, $7/month gets you this:

  • 2GB memory
  • 50GB storage
  • 1500GB/month data transfer on 1Gbps
  • 1x IPv4 + 1x IPv6
  • OpenVZ/SolousVM

Those are powered by Xeon E3-1270 Sandy Bridge CPUs. Test IP: Instant activation, subject to IPv4 availability from upstream.

eNetSouth has grown quite a bit since Brandon started working full time on it. Now they have Brain working as full-time support there and Miguel doing part-time between colleges, so hopefully the ticket turn-around time would be shortened.

Disclaimer: LowEndTalk, the community website, runs on a VMWare server sponsored by eNetSouth.

Latest posts by LEA (see all)


  1. Adam:

    Just ordered one… This should be interesting ;)

    October 6, 2011 @ 1:49 am | Reply
  2. “Instant activation”
    Ordered one at 9:40 EDT and I don’t have it yet. I had manual activation go faster than this.

    October 6, 2011 @ 1:55 am | Reply
    • Hehehe. I’ll see what Brandon says. Maybe they have already exhausted their current IP allocation and waiting for more from upstream?

      October 6, 2011 @ 2:04 am | Reply
      • rm:

        > they have already exhausted their current IP allocation and waiting for more from upstream?

        Yeah especially those scarce IPv6 IPs, I wonder how can they possibly allocate a dedicated IPv6 address to every VPS, a whole ONE IPv6 ADDRESS at no charge, what a great offer, not something you come across every day. Is that even sustainable in the long run, what if they will run out??? :P

        October 6, 2011 @ 4:19 am | Reply
      • No, I foolishly set the wrong block to the wrong nodes. When they were trying to auto create it would not because of “no available IP’s” .. Once I found my mistake its OK now.

        October 6, 2011 @ 4:50 am | Reply
      • Also while he refers himself as the “brain”. Brian does not need any help with his ego. ;)

        October 6, 2011 @ 8:38 am | Reply
    • john:

      didn’t get it yet?

      October 6, 2011 @ 2:40 am | Reply
      • I still don’t have it.

        October 6, 2011 @ 2:54 am | Reply
        • john:

          he’s probably sleeping….
          I just want to see how fast/slow setup goes….

          October 6, 2011 @ 3:01 am | Reply
        • I just received the setup email.

          October 6, 2011 @ 3:12 am | Reply
      • Adam:

        “They are incoming now. Had a blip with IP’s in the pool.” – Brandon

        October 6, 2011 @ 3:02 am | Reply
  3. I had the wrong IP block assigned to the wrong servers.

    They are rolling out now.


    October 6, 2011 @ 3:01 am | Reply
    • john:

      Hey brandon, do you use He.net among your networks?
      they have power failure every week now, so i was curious….

      October 6, 2011 @ 3:07 am | Reply
    • HuLuwa:

      I think your support is very poor.I had an open ticket, but one month later, it was open yet.
      The node OVZ2 – San Jose has been down for one day, and it’s down yet.

      October 18, 2011 @ 1:26 pm | Reply
      • lidouf:

        I have ordered one VPS here last year, and it downed for a few days(about 6 days), and nobody handle this issue. I have submit many ticket to its support, nobody respond to me….

        October 23, 2011 @ 12:09 am | Reply
  4. Pinoy:

    More and more providers are now giving out 1 or 2gb vps for the lowend price :)

    October 6, 2011 @ 3:26 am | Reply
  5. eric dela cruz:


    We signed up and payed using paypal today but we had due invoice on client area and no email confimation from eNetsouth.

    hope this could be fixed.

    Thank you

    October 6, 2011 @ 3:27 am | Reply
  6. Miguel Ângelo Santos Pereira / MrGeneral:

    I’ll indeed be working @ eNetSouth (part-time), I’ll do my best to reduce the support queue and provide you a great service :-)

    Miguel Ângelo

    October 6, 2011 @ 3:31 am | Reply
  7. Blackstorm72:

    Don’t overload. I would love to see a 2GB offer under $7 actually be successful enough and not deteriorate within a month.

    Then again, I just don’t see how its entirely possible with a 1Gbps link, 1.5TB and such. Hope it ends out well.
    (It’s probably possible, but it just doesn’t look like it)

    October 6, 2011 @ 3:32 am | Reply
    • Update:

      More orders are coming out now.


      October 6, 2011 @ 3:33 am | Reply
      • Ricky:

        Just grabbed one. Any luck for a fast activation?
        Hope there are enough IPs.

        October 6, 2011 @ 3:47 am | Reply
  8. Still have plenty available. We started with 253 IP’s free and we are authorized for more but we have to be at 100% to get them.

    October 6, 2011 @ 4:00 am | Reply
  9. I really want this offer to actually be stable and usable but I just can’t see it happening :|
    I’ll come back in a month to see how it all turned out then decide :P

    October 6, 2011 @ 4:03 am | Reply
    • It’s stable:

      dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
      16384+0 records in
      16384+0 records out
      1073741824 bytes (1.1 GB) copied, 3.63168 s, 296 MB/s

      And yes, that is with enough load and singups coming in to make WHMCS and SolusVM beg for mercy. At the rate sales are going this offer will not make it through a couple of days much less a month. ;)

      October 6, 2011 @ 4:44 am | Reply
    • Turned out badly. Predictions rule.

      October 29, 2011 @ 5:50 pm | Reply
      • vedran:

        You’re wrong, this offer is stable and usable. Everything else is dead or dying, but this offer still lives!

        October 29, 2011 @ 6:06 pm | Reply
        • JTR:

          Ironically enough, you are correct.

          November 3, 2011 @ 6:58 pm | Reply
        • For now.

          Why would you want to stick with a company that can’t fork the bill on 3 other colocations but is barely squeaking by on softlayer fee’s?

          If you’re going to use it for anything important at least keep daily backups.


          November 3, 2011 @ 8:48 pm | Reply
  10. Ricky:

    The file C:\sites\enetsouth.com\clients\dbconnect.php is corrupted.


    October 6, 2011 @ 4:08 am | Reply
  11. bengchacha:

    Ordered one. But still offline showed in SolousVM. And client area down?

    October 6, 2011 @ 4:12 am | Reply
  12. eric dela cruz:


    Brandon, can’t reply to my ticket it said

    Sorry, the page you were looking for could not be found

    Showing related results for: http://clients.enetsouth.com/clients/viewticket.php?tid=

    im the one your asking what email i used when purchasing your service.

    Thank you

    October 6, 2011 @ 4:12 am | Reply
    • Eric,

      Reply in the ticket with the PayPal information so I can manually mark the invoice and get you going. PayPal did not IPN the payment to WHMCS.


      October 6, 2011 @ 4:25 am | Reply
    • Eric,

      Order 8768456015 is marked paid and just sent to you!

      October 6, 2011 @ 4:31 am | Reply
  13. WHMCS is having a issue now dealing with the requests. I’m working on that now.

    Hang tight a few minutes.

    October 6, 2011 @ 4:16 am | Reply
  14. WHMCS is back online!

    October 6, 2011 @ 4:18 am | Reply
  15. Joe Mackey:

    Is this only for the first month, or a reoccurring payment?

    October 6, 2011 @ 4:23 am | Reply
    • Ricky:

      First Payment Amount: $7.00 USD
      Recurring Amount: $7.00 USD
      Next Due Date: 11/05/2011

      October 6, 2011 @ 4:24 am | Reply
    • Each month for the life of the account!

      October 6, 2011 @ 4:24 am | Reply
      • Joel Haasnoot:

        Pitty BTW the direct creditcard option is gone, now have to use Paypal. An email to remind me to pay each month would also be nice, but maybe it’s an option I’ve missed somewhere.

        Happy customer, my server is a little flaky and the control panel recently was reskinned.

        October 13, 2011 @ 1:20 pm | Reply
        • Joel, I had to turn it off for new signups. Stolen card issues was just too much to deal with. We have always had a problem with fraud signups. I don’t know if everyone deals with it like we do. I’m certain a lot of providers have their fair share of it but there are at least 1 per day on the VMware side. Sometimes more.

          Customers want everything *instant*. To give that and not sit on a signup until we can check maxmind, IP’s, email it’s just best to let it be PayPal only. I remember getting the authorize.net account was cakewalk but to get the merchant account it was a pain. Credit checks, etc.. You have to actually be a real company.. Shocker.

          Anyways over the past 60 days we were hit with around a 4k fraud involving hot credit cards. They got around maxmind by purchasing with proxies in around the location of the stolen cards. The merchant saw the chargebacks and placed a 100% hold on all transactions and then was still hitting our checking account at the same time. So due to the fraud they were keeping the real money and draining us dry. Finally, they released it but after paying the chargeback fees and having to wait 45 days for the income from legit customers — it hurts.

          I still allow existing customers to use their cards but I will not accept any new signups on the OpenVZ side with credit cards. On the VMware side I check them out before I run them because the accounts are not instant setup.

          All of the bad press we get from taking so long on that end of the business is exactly from that. I just can’t absorb a 4-5k kick in the head due to fraud. $7.00 is pocket change but $7.00 x how ever many fraud signups plus $15.00 per chargeback and my time filling out the forms it gets real.

          I know it’s SPAM contracts and bot-nets but I can’t understand why people would find it that lucrative to do fraud on a VPS.

          Anyways — that is the deal with credit cards on signups.

          October 14, 2011 @ 8:36 am | Reply
        • Joel Haasnoot:

          I can’t reply to your comment, but I’ve got an existing KVM account and can’t pay my monthly bill by credit card. Paid that way the first time that way though. Understand the fraud I guess, but I am a current customer so what you say doesn’t match my payment options.

          On a side note, my KVM server went down… Was happy, not so much anymore, but I sent a ticket.

          October 15, 2011 @ 12:53 pm | Reply
  16. bengchacha:

    [root@mjj ~]# wget http://cachefly.cachefly.net/100mb.test
    –2011-10-06 08:34:11– http://cachefly.cachefly.net/100mb.test
    Resolving cachefly.cachefly.net…
    Connecting to cachefly.cachefly.net||:80… connected.
    HTTP request sent, awaiting response… 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `100mb.test’

    100%[======================================>] 104,857,600 85.9M/s in 1.2s

    2011-10-06 08:34:12 (85.9 MB/s) – `100mb.test’ saved [104857600/104857600]

    October 6, 2011 @ 4:34 am | Reply
  17. Working on this now for you!

    October 6, 2011 @ 4:44 am | Reply
  18. bengchacha:

    [root@mjj ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 9.05626 seconds, 119 MB/s

    October 6, 2011 @ 4:50 am | Reply
  19.  ioping . -c 10
    4096 bytes from . (simfs /vz/private/440): request=1 time=0.1 ms
    4096 bytes from . (simfs /vz/private/440): request=2 time=0.1 ms
    4096 bytes from . (simfs /vz/private/440): request=3 time=0.1 ms
    4096 bytes from . (simfs /vz/private/440): request=4 time=0.1 ms
    4096 bytes from . (simfs /vz/private/440): request=5 time=0.1 ms
    4096 bytes from . (simfs /vz/private/440): request=6 time=0.1 ms
    4096 bytes from . (simfs /vz/private/440): request=7 time=0.1 ms
    4096 bytes from . (simfs /vz/private/440): request=8 time=0.1 ms
    4096 bytes from . (simfs /vz/private/440): request=9 time=0.1 ms
    4096 bytes from . (simfs /vz/private/440): request=10 time=0.1 ms
    --- . (simfs /vz/private/440) ioping statistics ---
    10 requests completed in 9002.0 ms, 9183 iops, 35.9 mb/s
    min/avg/max/mdev = 0.1/0.1/0.1/0.0 ms
    [root@panther ~]# dd if=/dev/zero of=test bs=16k count=64k conv=fdatasync
    65536+0 records in
    65536+0 records out
    1073741824 bytes (1.1 GB) copied, 3.72496 s, 288 MB/s
    wget -O /dev/null cachefly.cachefly.net/100mb.test
    --2011-10-06 08:51:06--  http://cachefly.cachefly.net/100mb.test
    Resolving cachefly.cachefly.net...
    Connecting to cachefly.cachefly.net||:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: “/dev/null”
    100%[======================================>] 104,857,600 60.0M/s   in 1.7s    
    2011-10-06 08:51:08 (60.0 MB/s) - “/dev/null” saved [104857600/104857600]
    October 6, 2011 @ 4:51 am | Reply
    • FOR THE WIN! ;)

      October 6, 2011 @ 4:52 am | Reply
    • Still good ~10hrs later
      Geekbench: http://browse.geekbench.ca/geekbench2/view/491593

      dd and ioping:

      4096 bytes from . (simfs /vz/private/440): request=1 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=2 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=3 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=4 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=5 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=6 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=7 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=8 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=9 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=10 time=0.1 ms
      --- . (simfs /vz/private/440) ioping statistics ---
      10 requests completed in 9001.9 ms, 10460 iops, 40.9 mb/s
      min/avg/max/mdev = 0.1/0.1/0.1/0.0 ms
      65536+0 records in
      65536+0 records out
      1073741824 bytes (1.1 GB) copied, 4.40416 s, 244 MB/s
      October 6, 2011 @ 2:06 pm | Reply
  20. john:

    Order Number: 4191524287 please

    October 6, 2011 @ 4:56 am | Reply
  21. john:

    Thanks, got it.

    October 6, 2011 @ 5:04 am | Reply
  22. john:
    [root@ ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 3.79029 seconds, 283 MB/s

    something wrong? :)

    October 6, 2011 @ 5:10 am | Reply
  23. john:

    Of course..!

    October 6, 2011 @ 5:13 am | Reply
  24. Ricky:

    Something is very “wrong” here. =)

    dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 4.73269 seconds, 227 MB/s
    October 6, 2011 @ 5:17 am | Reply
  25. Joe Mackey:

    Wow! I am very impressed :). Fast setup, and fast network. I haven’t really had the vps long enough to test the up-time. But so far thanks for providing a wonderful service.

    October 6, 2011 @ 5:24 am | Reply
    • Thanks Joe!

      This node that we are filling now is running CentOS 6. I understand there is a possible OpenVZ kernel issue with CentOS 6. I know a script was sent out today in a update to run if you have kernel issues. We have not so for now it has not been ran. If needed we will run it and at worst case there is a CentOS 5 node that is identical and ready that we can migrate to if CentOS 6 becomes a problem.

      October 6, 2011 @ 5:28 am | Reply
      • I need to quit trying to type two messages at once. I tried to say “have not so far had any issues. So for now it has not been ran.”

        October 6, 2011 @ 5:32 am | Reply
  26. Amazing. I could not stop myself getting one :)

    October 6, 2011 @ 5:37 am | Reply
  27. Everyone up to and including the last order has been processed and their servers have been delivered.

    October 6, 2011 @ 5:43 am | Reply
  28. t:

    Is Minecraft ‘acceptable’ on the server? I know you guys say Game Servers are A-OK in your AUP, but I’d just like to be sure..

    October 6, 2011 @ 5:59 am | Reply
  29. Kevin:

    hello Brandon – eNetSouth:

    Order Number# 3445716461 and Invoice # 759 paid


    October 6, 2011 @ 6:15 am | Reply
    • I’m working on it for you now!

      October 6, 2011 @ 6:19 am | Reply
      • Kevin:

        Been waiting over 6hrs now for activation. Hope it comes soon :)

        October 6, 2011 @ 8:19 am | Reply
        • I keep getting a error saying “could not create client” when creating it for you. I’m working on getting past that. Is your existing VPS with us a 50…. IP? If so I can simply custom upgrade you to this spec/price.

          October 6, 2011 @ 8:58 am | Reply
        • Kevin:

          my existing VPS with you is 98….IP

          October 6, 2011 @ 9:06 am | Reply
  30. paul:

    May I ask the hardware config of the nodes? 2gb is an awesome amount of memory for $7.

    October 6, 2011 @ 6:21 am | Reply
    • Sure. The nodes are 32GB each. 2 bonded Gigabit NIC’s each. Nodes that have local storage are 4 disk 1TB WD RE4’s. Adaptec Raid. Nodes that do not use local storage use iSCSI storage.


      Quad Core Xeon E31270 “Sandybridge” at 3.40Ghz each.

      processor       : 0
      vendor_id       : GenuineIntel
      cpu family      : 6
      model           : 42
      model name      : Intel(R) Xeon(R) CPU E31270 @ 3.40GHz
      stepping        : 7
      cpu MHz         : 3392.491
      cache size      : 8192 KB
      physical id     : 0
      siblings        : 8
      core id         : 0
      cpu cores       : 4
      apicid          : 0
      initial apicid  : 0
      fpu             : yes
      fpu_exception   : yes
      cpuid level     : 13
      wp              : yes
      flags           : fpu vme de pse tsc msr pae mce cx8 apic mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 sse4_2 x2apic popcnt xsave avx lahf_lm arat epb xsaveopt pln pts tpr_shadow vnmi flexpriority ept vpid
      bogomips        : 6784.98
      clflush size    : 64
      cache_alignment : 64
      address sizes   : 36 bits physical, 48 bits virtual
      power management:
      October 6, 2011 @ 6:29 am | Reply
      • Where did you get the 8GB sticks?

        The only sticks on the market are $400 – $500/ea and if you bought those that’s retarded :P


        October 6, 2011 @ 6:31 am | Reply
        • Feel free to email me if you want specifics. You have the address.

          October 6, 2011 @ 6:35 am | Reply
        • Just playing the devils advocate :) Don’t take it the wrong way, I just like to see where things add up and not with many of the offerings that hit here.


          October 6, 2011 @ 6:36 am | Reply
        • paul:

          Francisco, 8gb ddr3 server dimms are relatively inexpensive (compared to ddr2), like under $100/stick:


          Even still, just 32gb per node makes this deal sound financially hard to sustain unless considerable overcommitment is involved.

          October 6, 2011 @ 7:05 am | Reply
        • Not quite.

          You need DDR3 unbuffered ECC which aren’t on the market yet :) The biggest sticks are 4GB for consumers to buy, anything bigger (like 8GB) need to be special ordered from samsung or some wacky named company that starts with an A. Either way, those companies are through the roof per stick.


          October 6, 2011 @ 7:07 am | Reply
        • paul:

          Well, that is really surprising about the unbuffered memory since I’m used to server motherboards using registered. But here are some 8gb unbuffered at around $215 a stick:


          It does seem far from cost effective and maybe Brandon knows something we don’t ;-). I think I’d have used a different cpu that could use registered memory, or a MP server with more dimm sockets.

          October 6, 2011 @ 7:49 am | Reply
        • That’s desktop RAM :)

          Anyways, It isn’t about that the RAM, when available, will be well priced or not. It’s about that the RAM isn’t readily available. We went through this same ordeal when we did our building in August and ended up using xeon 5520’s instead.


          October 6, 2011 @ 7:55 am | Reply
        • Damn, why the server memory is cheaper than the Desktop? :S This is weird :S:S:S

          October 6, 2011 @ 5:27 pm | Reply
  31. No worries.. I just don’t see a need to discuss private business matters in public. You understand I’m sure.

    October 6, 2011 @ 6:38 am | Reply
  32. john:

    Is anybody’s vps down?

    October 6, 2011 @ 6:39 am | Reply
  33. andy:

    hi eNetSouth:

    I cannot pay for it when I check out by paypal

    October 6, 2011 @ 6:42 am | Reply
  34. Note to our potential customers from China.

    In WHMCS after the order is placed and you try to pay with PayPal there are reports of PayPal reporting a error.

    The resolution to this is to edit your address and change:

    Country: ‘CN’ to ‘HK’

    This will allow PayPal to function without error.

    October 6, 2011 @ 6:51 am | Reply
  35. Ricky:
     cat /proc/user_beancounters
    Version: 2.5
           uid  resource                     held              maxheld              barrier                limit              failcnt
          448:  kmemsize                 13685899             30879744  9223372036854775807  9223372036854775807                    0
                lockedpages                     0                    0  9223372036854775807  9223372036854775807                    0
                privvmpages                357782               361217  9223372036854775807  9223372036854775807                    0
                shmpages                      671                 1007  9223372036854775807  9223372036854775807                    0
                dummy                           0                    0                    0                    0                    0
                numproc                        58                   75  9223372036854775807  9223372036854775807                    0
                physpages                  416413               501207                    0               524288                    0
                vmguarpages                     0                    0  9223372036854775807  9223372036854775807                    0
                oomguarpages               130147               130147  9223372036854775807  9223372036854775807                    0
                numtcpsock                      8                   35  9223372036854775807  9223372036854775807                    0
                numflock                       10                   11  9223372036854775807  9223372036854775807                    0
                numpty                          2                    2  9223372036854775807  9223372036854775807                    0
                numsiginfo                      0                   24  9223372036854775807  9223372036854775807                    0
                tcpsndbuf                  185432               612712  9223372036854775807  9223372036854775807                    0
                tcprcvbuf                  131072              5220248  9223372036854775807  9223372036854775807                    0
                othersockbuf                 4624                36992  9223372036854775807  9223372036854775807                    0
                dgramrcvbuf                     0                 3864  9223372036854775807  9223372036854775807                    0
                numothersock                   44                   51  9223372036854775807  9223372036854775807                    0
                dcachesize                9195019             27585824  9223372036854775807  9223372036854775807                    0
                numfile                       600                  735  9223372036854775807  9223372036854775807                    0
                dummy                           0                    0                    0                    0                    0
                dummy                           0                    0                    0                    0                    0
                dummy                           0                    0                    0                    0                    0
                numiptent                      24                   24  9223372036854775807  9223372036854775807                    0
    October 6, 2011 @ 7:09 am | Reply
    • Tom:

      Holy fucking hell, haven’t seen a more outrageous bean counters in a long time. Well at least no one should cry about fork error and no tickets to submit as this as probably as a high as it could go rofl.

      Ok so I’m an idiot, please explain, if you do not use bean counters for memory management, why aren’t you providing centos6/vswap vps that has a better memory accounting?

      October 6, 2011 @ 8:40 am | Reply
      • I wish I could tell you I had some magic sauce poured on the servers but the truth is this one is CentOS 6. vswap is not enabled but also the plan does not allow burst it is set to = RAM which would make burst = 0.

        So I think that OpenVZ on CentOS 6 does this by default and expects vswap to be present. That is why these figures are showing.

        October 6, 2011 @ 9:05 am | Reply
        • Tom:

          Ah, that makes some sense then.

          October 6, 2011 @ 11:46 am | Reply
        • If the node supports vswap it’s like this if there is no swap or there is swap.

          October 6, 2011 @ 2:55 pm | Reply
  36. Pinoy:

    This is very tempting :)

    October 6, 2011 @ 7:22 am | Reply
    • Do it! ;)

      October 6, 2011 @ 7:28 am | Reply
      • Pinoy:

        I just submitted my order :)

        Im still happy with all my vmware servers. Hope this works very well!

        October 6, 2011 @ 8:28 am | Reply
        • Thank you!! I will always have a special place for VMware.. It’s great stuff.

          PS.. Your ready to go. Check your email.

          October 6, 2011 @ 8:33 am | Reply
  37. vedran:

    Sure, why not. I’m quite happy with their 1GB plan, and this one is basically the same with double RAM.

    I just hope my VPS will be activated soon so I can see if this one is any better (or at least the same).

    October 6, 2011 @ 7:45 am | Reply
    • vedran:

      IO is super fast, so is the network. But I didn’t get my 1x IPv6 :(

      October 6, 2011 @ 8:08 am | Reply
      • What kind of performance in I/O are you seeing from the client end? The node is loaded now so this should be close to real world performance. I know the connectivity in testing all last week was 100MB 4 out of 5 times I tested it. Then it would be something around 60MB or so from time to time.

        Also, on the plan setup in SolusVM I did not set IPv6 = n (n = number of IPv6) so we will have to go back and assign those. Which is not OK but it will be made correct. I copied our 2GB plan template and it did not have it.

        October 6, 2011 @ 8:12 am | Reply
        • Forgot to add that IPv6 is set in the plan settings now for future signups.

          October 6, 2011 @ 8:13 am | Reply
        • vedran:
          # dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
          16384+0 records in
          16384+0 records out
          1073741824 bytes (1.1 GB) copied, 4.26836 s, 252 MB/s

          Pretty good if you ask me.

          October 6, 2011 @ 8:16 am | Reply
        • Ricky:

          Not yet close to the “real” world. I am still in Matrix.

          dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
          16384+0 records in
          16384+0 records out
          1073741824 bytes (1.1 GB) copied, 3.9263 seconds, 273 MB/s

          October 6, 2011 @ 8:19 am | Reply
  38. andy:

    My Order Number is: 1490283709 please

    October 6, 2011 @ 8:20 am | Reply
    • Andy,

      Did you change your country from ‘CN’ to ‘HK’?

      This should allow it to work. If not I can hold a slot for you and we can do it manually later today.

      October 6, 2011 @ 8:53 am | Reply
  39. I don’t think I could complain about that. Not too much anyways. ;)

    Drop ioping on your box and see if it is still straight across the board when you get a chance. DD shows a good write statistic but sadly users containers do more than sequential writes 24/7.. Random r/rw statistics truly prove a stable underlying storage subsystem.

    October 6, 2011 @ 8:21 am | Reply
    • vedran:
      # ioping .
      --- . (simfs /vz/private/460) ioping statistics ---
      9 requests completed in 8403.3 ms, 10870 iops, 42.5 mb/s
      min/avg/max/mdev = 0.1/0.1/0.1/0.0 ms
      # ioping -R .
      --- . (simfs /vz/private/460) ioping statistics ---
      27415 requests completed in 3000.0 ms, 21368 iops, 83.5 mb/s
      min/avg/max/mdev = 0.0/0.0/0.6/0.0 ms
      # ioping -RL .
      --- . (simfs /vz/private/460) ioping statistics ---
      7789 requests completed in 3000.0 ms, 3257 iops, 814.1 mb/s
      min/avg/max/mdev = 0.3/0.3/16.8/0.2 ms

      Now I just have to find something to compare it against

      October 6, 2011 @ 8:41 am | Reply
      • The way that works is you want to see the deviation as low as possible.

        If my max dev. is .2 — I will take that any day of the week/month .. year.

        Storage is still epic even with the load on this node. ;)

        October 6, 2011 @ 8:43 am | Reply
  40. Adam:

    Are the servers colocated at Softlayer?

    October 6, 2011 @ 8:38 am | Reply
    • No, they are leased servers that I requested the specifications on. I do not think that SoftLayer even allows colo. I think their entire model is built around certain base build servers that they pre-rack and customize for anything over the base setup. I’ve never seen colo being a option.

      October 6, 2011 @ 8:41 am | Reply
      • Pinoy:

        What datacenter are you using for these servers?

        October 6, 2011 @ 9:36 am | Reply
      • Pinoy:

        Tracert shows me this

         1  fa-0-0-7206a-xxxxxxx (xxxxxx)  3.501 ms  3.456 ms  3.446 ms
         2  210.5.xxxx (xxxxxxxxxx)  7.471 ms  7.464 ms  7.456 ms
         3 (  14.941 ms  14.934 ms  18.68 5 ms
         4 (  9.531 ms  9.524 ms  9.516  ms
         5 (  160.016 ms  160.009 ms  160.9 76 ms
         6  xe-0-6-0-0.r04.lsanca03.us.bb.gin.ntt.net (  188.884 ms  185.35 7 ms  185.907 ms
         7  ae-3.r05.lsanca03.us.bb.gin.ntt.net (  186.645 ms  186.654 ms   186.619 ms
         8  te1-5.bbr01.cs01.lax01.networklayer.com (  184.727 ms  185.683  ms  186.575 ms
         9  ae0.bbr02.eq01.sjc02.networklayer.com (  180.791 ms  180.209  ms  180.171 ms
        10  ae5.dar02.sr01.sjc01.networklayer.com (  216.438 ms  185.735  ms  185.588 ms
        11  po2.fcr01.sr01.sjc01.networklayer.com (  179.080 ms  179.763 m s  179.646 ms
        12 (  179.440 ms  179.94 3 ms  179.796 ms
        October 6, 2011 @ 9:41 am | Reply
        • They build a DC in Asia last month that went active on 10-3-2011. So latency should be OK between any US Softlayer node and there.

          What do you get to your VMware hosts with us in SJC?

          October 6, 2011 @ 9:44 am | Reply
        • Pinoy:

          Ping time on my vmware in sjc is around 200.

          Do you have plans on hosting vmware plans on this DC?

          October 6, 2011 @ 10:26 am | Reply
      • I do not think that SoftLayer even allows colo.

        When they were ev1, they used to. Single, racks, and cages.

        They pushed you into also leasing the server hardware when you did so and/or a hands on contract.

        Never followed up on that. As I write this, I’m wondering how they handled third party access to the datacenter.

        October 6, 2011 @ 1:00 pm | Reply
  41. @kevin – If you have your data backed it might be easier to remove your other service and start over. There is still some credit left on your last payment so I would need to add this to it as well. email me or open a ticket and let me know what you want me to do.

    October 6, 2011 @ 9:12 am | Reply
  42. Update @ 4:09 AM CDT:

    Currently all paid invoices have been provisioned but two and we are working out issues on those.

    I have disabled instant setup because when 5, 6 or however many were coming in at once it was causing a nasty load issue.

    We are watching and setting them up as they come in during the “rush”.

    October 6, 2011 @ 9:15 am | Reply
    • Harry:

      Waiting for the VPS setup.
      Order #3505709870
      Invoice #788

      October 6, 2011 @ 9:34 am | Reply
    • Andrew:

      Hmm. I ordered at about 12:20a pacific and i’m still not seeing a provisioned box.


      October 6, 2011 @ 3:20 pm | Reply
  43. Is there a download test link?

    October 6, 2011 @ 9:46 am | Reply
  44. Oknast Miller:

    Can I host legal porno blog on your servers? How many IPv4 IPs can I receive?

    October 6, 2011 @ 9:49 am | Reply
  45. camarg:

    nice offer!!!
    grabbed one
    performs really good
    I hope it will stay like this

    October 6, 2011 @ 10:38 am | Reply
  46. Jesus this post was not even here when i checked last night and now look @ the comments, keep up the good work eNetSouth ;)

    October 6, 2011 @ 11:59 am | Reply
    • They got highly rated in the last poll. Honorable mention I believe.

      October 6, 2011 @ 1:03 pm | Reply
  47. sadly,tun is not enabled by default,i have already submitted a ticket about it.

    October 6, 2011 @ 12:52 pm | Reply
  48. ty:

    could i use torrent and make vpn?

    thank u!

    October 6, 2011 @ 1:04 pm | Reply
  49. 1.5T:

    0 KB of 1.46 TB Used / 1.46 TB Free

    October 6, 2011 @ 1:32 pm | Reply
  50. Blake:

    Getting a “No Input File Specified.” error when trying to reach the client area and when I got returned from PayPal now

    October 6, 2011 @ 2:13 pm | Reply
  51. Sonic:

    No input file specified.

    October 6, 2011 @ 2:23 pm | Reply
  52. t:

    Agh! I come back to order today and ‘No input file specified’, I think your WHMCS might be on the fritz..

    October 6, 2011 @ 2:34 pm | Reply
  53. Sluggish:

    FYI – the sign-up link is broken (as well as all plan links on the main page)

    October 6, 2011 @ 2:39 pm | Reply
  54. Yes. I am. Answered 4 a moment ago and working on two more currently.

    October 6, 2011 @ 3:39 pm | Reply
    • john:

      Hey Brandon, did you find out about rDNS?

      October 6, 2011 @ 3:45 pm | Reply
  55. Yes I did. We will do all of them that are requested during the day today.

    October 6, 2011 @ 3:48 pm | Reply
    • john:

      good. thanks.

      October 6, 2011 @ 3:50 pm | Reply
    • Do you have the ability to set RDNS at the other San Jose location (8×8) now, too, or only at SoftLayer? I’ve had an RDNS request in for many months but got the impression it wasn’t possible at the time. Thanks.

      October 7, 2011 @ 8:33 am | Reply
  56. Hey Brandon,can tun/tap and ppp be enabled so i can set up a vpn on my vps?

    October 6, 2011 @ 4:04 pm | Reply
    • Yes it can. When I configure tun on the host nodes in CentOS 6. CentOS 5 nodes are not having any issue with it. I’m getting a error and some other issues. Right now it’s not known if its a CentOS6/OpenVZ/SolusVM issue or a result of our environment.

      We are working this out for you and everyone else.

      October 6, 2011 @ 4:14 pm | Reply
  57. Can someone post a updated ioping? I’m seeing some real sustained usage across storage right now. I’m curious to see customer performance.

    October 6, 2011 @ 4:32 pm | Reply
    • 4096 bytes from . (simfs /vz/private/440): request=1 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=2 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=3 time=1.1 ms
      4096 bytes from . (simfs /vz/private/440): request=4 time=0.0 ms
      4096 bytes from . (simfs /vz/private/440): request=5 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=6 time=21.6 ms
      4096 bytes from . (simfs /vz/private/440): request=7 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=8 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=9 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=10 time=0.1 ms
      --- . (simfs /vz/private/440) ioping statistics ---
      10 requests completed in 9520.5 ms, 429 iops, 1.7 mb/s
      min/avg/max/mdev = 0.0/2.3/21.6/6.4 ms

      Also, you can run it live: http://mc.d3vm.net/ioping.php
      (it will take a little longer than 10 seconds to load)

      October 6, 2011 @ 4:52 pm | Reply
  58. Fabio:

    No rDNS?

    October 6, 2011 @ 4:49 pm | Reply
  59. Got the mine the last night. After some little issues, I am happy n_n
    Thanks Brandon!

    October 6, 2011 @ 5:29 pm | Reply
  60. Hey Brandon:
    i have a mailed you a question regarding to know you Acceptance. Please answer that

    October 6, 2011 @ 7:14 pm | Reply
  61. innya:

    I am enetsouth fan and longtime user. So, I should have not missed out this one to try out. :)

    October 6, 2011 @ 7:16 pm | Reply
  62. Robin:

    Hi, No special XEN plan ?

    I prefer a XEN vps with 1G Ram.

    October 6, 2011 @ 7:31 pm | Reply
  63. Craig:

    how much time needed for dev/tun/tap whatvever being enable after the request ?

    do you allow any private torrent running on your vps ?

    do you allow any irc related activities ?

    thank you.

    October 6, 2011 @ 8:31 pm | Reply
  64. Disclaimer: LowEndTalk, the community website, runs on a VMWare server sponsored by eNetSouth.

    lowendtalk.com responds to pings but won’t load an http request. Someone might want to check that out.

    October 6, 2011 @ 8:48 pm | Reply
    • Dear sleddog,

      We have a outage in Chicago, IL with one of our storage systems. It is not going to cause data loss but we might be looking at a possible multi hour downtime in Chicago, IL for VMware.

      Miguel Ângelo

      October 6, 2011 @ 8:49 pm | Reply
    • We have been postponing a change to that storage system while trying to find a way to not have a downtime issue. Sadly, there is no way around it.

      This does not affect all VMware customers in Chicago or any OpenVZ clients.

      October 6, 2011 @ 8:55 pm | Reply
    • Thats because its down -_-

      October 6, 2011 @ 9:59 pm | Reply
  65. Folks,

    We have decided to open an IRC Channel so we can all gather, discuss and help each other :-)

    Details to the IRC server:

    IRC Server: irc.p2p-network.net
    Channel #eNetSouth
    (If you’re unable to login without an IRC Client, please consider connecting to it using mibbit, “http://widget.mibbit.com/?settings=5e649cab8bdd837360605af5b81f51db&server=irc.p2p-network.net&channel=%23eNetSouth )

    Miguel Ângelo

    October 6, 2011 @ 8:52 pm | Reply
    • ab:

      Why the hell would you open it on a warez network instead of freenode or oftc?

      October 6, 2011 @ 9:21 pm | Reply
    • You realize that you’re going to get the comparisons with BuyVM now, right?

      October 6, 2011 @ 9:22 pm | Reply
      • This is no competition, IRC is used by several other providers, I’m an IRC lover. There’s no such “patent”.
        I’m also a BuyVM client, businesses can co-exist.

        October 6, 2011 @ 9:29 pm | Reply
        • ab:

          I have no problem with IRC and I understand it can be used legitimately, but why would you think to set up on “p2p network” ..

          October 6, 2011 @ 9:33 pm | Reply
        • I have an IPv6 Project there, that’s why. It’s not a warez network p2p is peer to peer, not always torrents and such.

          But I agree with you, it’s better to go for FreeNode :-)
          Thank you for your advice.

          October 6, 2011 @ 9:34 pm | Reply
  66. innya:

    My vmware vps is affected. I want to reinstall the OS anyway. So, it kind of good.

    October 6, 2011 @ 8:58 pm | Reply
    • Wow, you’re a real “glass half-full” kinda guy :)

      Other people might ask to be migrated to another server which is a high availability and redundancy feature of the eNS Cloud VPS servers (ref).


      October 6, 2011 @ 9:10 pm | Reply
      • How sleddog? When the common storage is having a problem. You can have 500 nodes but if the common denominator is having issues .. then what?

        Nice attempt at some libel.. Go smear your garbage somewhere else because it is simply not welcomed with me.


        October 6, 2011 @ 9:16 pm | Reply
        • Oh my gosh, did I say something that offended you? if so I’m sorry. I was merely pointing out the redundancy/migration option as stated on your website in case innya wasn’t aware of it.

          October 6, 2011 @ 9:22 pm | Reply
        • Actually I have to agree with Sleddog. Risking the unwarranted negative response you gave him for pointing out what your own website text says, there’s no mention there of any exceptions. While you make no guarantee of 100% uptime, from what I read, there shouldn’t be any down time. Especially if you’re promoting your RAID service.

          If I had a system with you, I would be wondering the same thing and pointing to that part of the text as well.

          As an aside, that page needs some editing as there are at least a couple of spelling and grammatical errors on there. I see at least two just in the bit copied and pasted up above.

          If all you’re going to do is accuse me of libel, don’t bother. I’ll just put you down as yet another host who can’t be bothered to remember what’s on their own site. We’ve had a few of those around here in the past.

          I do hope you’re better than that though. Your track record shows that you normally are.

          October 6, 2011 @ 9:34 pm | Reply
        • ” I’ll just put you down as yet another host who can’t be bothered to remember what’s on their own site. ”

          It seems incredible, all your attempts to troll every other host which you don’t seem to go well with.
          This is a business. We try to deliver the best, but downtime and issues DO happen.
          Even in the giants core, google, and such.

          We are here as a business, to help and provide a decent service, no to reply to your trolls :-)

          Take care, drmike, no hard feelings at all, let’s just move on.

          October 6, 2011 @ 9:38 pm | Reply
        • Point out problems with your website. Have those issues ignored, get labeled as a troll and insulted.

          Real nice customer service.

          No, I don’t think I’ll move on.

          Brandon, your rude employee just ignored a valid complaint about your service insulted in public one of the folks who raised the issue. Is this allowed by your company?

          October 6, 2011 @ 9:41 pm | Reply
        • Actually I have to agree with Sleddog. Risking the unwarranted negative response you gave him for pointing out what your own website text says, there’s no mention there of any exceptions.

          Thanks drmike. It’s the first time I’ve seen anyone accused (by a provider) of libel and ‘spewing garbage’ by merely quoting the provider’s website.

          IMO, in the real world that kind of unwarranted outburst would call for an apology, but I guess that ain’t gonna happen.

          October 6, 2011 @ 9:59 pm | Reply
      • innya:

        Yeah…sleddog, I am tried to keep myself positive.

        October 7, 2011 @ 3:46 am | Reply
  67. I agree fully. However, if you have concerns with our VMware services please contact support@enscloud.com and lets keep the topic of discussion to this offer.

    October 6, 2011 @ 9:37 pm | Reply
  68. Mike – Point taken – Already sided with you. Lets keep to the topic at hand please.

    October 6, 2011 @ 9:43 pm | Reply
    • Staff is rude and insulting to the public.

      Issues get ignored.

      Management doesn’t seem real interested in deal with issue and/or complaints.

      So be it.

      October 6, 2011 @ 9:48 pm | Reply
      • Mike – You are correct on some points however you are venturing way out there with this. There are no ignored issues. I have already agreed with you. Feel free to email me if you would like to talk.


        October 6, 2011 @ 9:51 pm | Reply
      • Hi mike :)

        October 6, 2011 @ 10:04 pm | Reply
  69. Sleddog – I incorrectly assumed that you were being spiteful pointing out a issue that we have addressed to our customers and that is not related at all to this offer. It appears that was not your intentions and I apologize for my rude outburst to you.

    October 6, 2011 @ 10:04 pm | Reply
    • Thank you.


      October 6, 2011 @ 10:07 pm | Reply
    • Go:

      Glad it is solved. eNetSouth employees on online communities (NOT saying in support, or with their CUSTOMERS) are sometimes hurried in their response, and this is what happened with the comment with sleddog. BTW, @ eNetSouth, LET is down for a while, I can’t access it! You might wanna check if it’s having another attack :X

      October 6, 2011 @ 10:14 pm | Reply
  70. Steve:

    I really don’t have a clue how providers can throw out this amount of resources for $7. But if anyone can do it, Brandon can. :)

    I’m also affected by the VMWare outage, but hey, shit happens.

    October 6, 2011 @ 10:31 pm | Reply
  71. Ordered a little while ago, waiting on setup. Found it a bit interesting that your emails ended up in my Spam folder though, on Google Apps. If anyone is signing up and not getting your signup emails, check your Spam folder!

    October 7, 2011 @ 12:07 am | Reply
    • Thanks Nick! I disabled auto-setup for a while so I can manually insert some delay between container creations. It keeps issues at bay.

      Your server has been built and the welcome email has been sent.

      October 7, 2011 @ 12:17 am | Reply
      • Thanks for the super quick response here. I kind of expected a delay in setup since you’re probably getting a ton of signups :) I *am* concerned (for your sake) with the issue of your emails going to Spam. Obviously, I’ve solved it on my end by hitting “Not Spam”, but you might want to look into it from your end… it might be a bit off-putting to other customers.

        October 7, 2011 @ 12:24 am | Reply
  72. it will be nice if enetsouth offer cpanel license too…

    October 7, 2011 @ 12:37 am | Reply
  73. id:

    so, does anyone get ipv6?

    seems like this product is not well tested compared to ENS’ other product. still have outstanding issues with ipv6, rnds, tun/tap.

    but this is really nice & tempting offer :)

    October 7, 2011 @ 1:40 am | Reply
    • I think the missing ipv6 is a solus bug, because it’s happening on VPSs I create from my reseller account from another host.

      October 7, 2011 @ 2:12 am | Reply
  74. Arthur:

    If the node is 32GB memory, with 2GB per client, does that mean I can ask Brandon for a dedicated server for 16x$7 = $112/month?

    That is far cheaper than what I’m paying elsewhere.

    October 7, 2011 @ 2:16 am | Reply
    • Arthur,

      eNet isn’t using 32GB nodes. They are using 16GB nodes, Scroll up and find the replies that were made by “Francisco Dias”. It shows how eNet can not be running 32GB nodes.


      October 7, 2011 @ 2:25 am | Reply
      • Arthur:

        The question remains the same, so $56 for a E3-1270 16G node? Doesn’t really make much sense.

        October 7, 2011 @ 2:37 am | Reply
        • Remember that you can (must n_n) oversell the memory (until some point).

          October 7, 2011 @ 2:41 am | Reply
        • Arthur:

          I would love to see how to oversell when the memory looks to be guaranteed?

          October 7, 2011 @ 2:58 am | Reply
        • Dunno, I don’t know about OpenVZ, but I guess you can start any amount of containers and the host will just allocate the amount that you are using. AFAIK any virtualization technology do that.

          October 7, 2011 @ 3:06 am | Reply
        • OpenVZ memory can be ram or swap space. You could set the “guaranteed” memory limit to a few TB without issues as long as nobody used it.

          October 7, 2011 @ 3:08 am | Reply
        • Arthur:

          Thanks for the clarification.

          I would wonder what oversell ratio normally be for a 2GB VPS? I’d guess very few people actually use more than 512MB.

          October 7, 2011 @ 3:14 am | Reply
        • I dunno about that.

          People getting 2GB plans are doing it for minecraft and the like :)


          October 7, 2011 @ 3:25 am | Reply
        •              total       used       free     shared    buffers     cached
          Mem:          2048       1716        331          0          0        462
          -/+ buffers/cache:       1253        794
          Swap:            0          0          0

          I’m using 1.2GB RAM.

          October 7, 2011 @ 4:13 am | Reply
      • mike:

        Hey, 123system, if you have time to post here, why don’t you answer a simple ticket sitting there over 3 weeks?

        October 7, 2011 @ 2:46 am | Reply
      • Arthur:

        I thought about it again, 123systems’ recent $15/yr 256M offer didn’t make much sense cost-wise too, that calculates to $120/yr -> $10/month for 2GB.

        Which means a 32GB node would only get $160/month of revenue.

        If such pricing is possible, wouldn’t (re)selling dedicated server viable too?

        October 7, 2011 @ 3:12 am | Reply
        • paul:

          It looks like the E3 processor’s chipset is unusual in requiring that very expensive ram. Newegg has a special on 8gb registered ecc server dimms for $70 each (http://www.newegg.com/Product/Product.aspx?Item=N82E16820139280); they just won’t work with the E3. You can get a 2-cpu AMD motherboard that takes 16 dimms ($1120) and use two 8-core processors (AMD 6128) for $250 each, add motherboard ($400 Supermicro), box, storage etc., and you have a 16-core 128gb server in the $4k range that can run 100’s of VPS’s and pay for itself quickly. That sounds like a much more attractive LEB host than this E3 stuff.

          I do wonder what people do with 2gb VPS’s. I just have a 192mb vps which I might use for a VPN proxy, a personal web site that 2 or 3 people might read, that sort of thing, so I’d use very little ram and I won’t notice overselling. But if I sprung for a 2gb VPS it would presumably be because I actually wanted to use the whole 2gb (say for a search engine) and in this case overselling would make the system useless.

          October 7, 2011 @ 6:01 am | Reply
        • For 8GB of RAM, that’s not a bad price

          October 7, 2011 @ 6:06 am | Reply
        • paul:

          Daniel, I just bought 8gb of laptop ram (two 4gb sodimms) for under $40 from newegg, which is just sick ;-). Of course I wish laptops used ECC.

          October 7, 2011 @ 6:49 am | Reply
      • Andrew,

        I was reading through again and just saw your post. How much do you want to lose on the fact that we are indeed running 32GB nodes with SL in SJC?

        I’ll be waiting. ;)


        October 12, 2011 @ 5:03 am | Reply
        • Andrew, I suppose you decided not to take me up on wager.. I don’t blame you. Betting on a sure loss can’t be healthy for you. Next time you call someone out make sure you have a plan in place to CYA when your wrong.


          October 14, 2011 @ 9:09 am | Reply
  75. dd if=/dev/zero of=test bs=16k count=64k conv=fdatasync
    65536+0 records in
    65536+0 records out
    1073741824 bytes (1.1 GB) copied, 25.025 s, 42.9 MB/s
    nc mc.d3vm.net 81
    4096 bytes from . (simfs /vz/private/440): request=1 time=2902.3 ms
    4096 bytes from . (simfs /vz/private/440): request=2 time=201.0 ms
    4096 bytes from . (simfs /vz/private/440): request=3 time=566.2 ms
    4096 bytes from . (simfs /vz/private/440): request=4 time=278.4 ms
    4096 bytes from . (simfs /vz/private/440): request=5 time=138.3 ms
    4096 bytes from . (simfs /vz/private/440): request=6 time=25.4 ms
    4096 bytes from . (simfs /vz/private/440): request=7 time=153.8 ms
    4096 bytes from . (simfs /vz/private/440): request=8 time=469.2 ms
    4096 bytes from . (simfs /vz/private/440): request=9 time=25.8 ms
    4096 bytes from . (simfs /vz/private/440): request=10 time=320.9 ms
    --- . (simfs /vz/private/440) ioping statistics ---
    10 requests completed in 14961.0 ms, 2 iops, 0.0 mb/s
    min/avg/max/mdev = 25.4/508.2/2902.3/815.3 ms
    October 7, 2011 @ 4:04 am | Reply
    • ioping -c 10 .4096 bytes from . (simfs /vz/private/440): request=1 time=0.3 ms
      4096 bytes from . (simfs /vz/private/440): request=2 time=0.5 ms
      4096 bytes from . (simfs /vz/private/440): request=3 time=25.0 ms
      4096 bytes from . (simfs /vz/private/440): request=4 time=25.2 ms
      4096 bytes from . (simfs /vz/private/440): request=5 time=28.5 ms
      4096 bytes from . (simfs /vz/private/440): request=6 time=5.5 ms
      4096 bytes from . (simfs /vz/private/440): request=7 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=8 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=9 time=0.1 ms
      4096 bytes from . (simfs /vz/private/440): request=10 time=5.9 ms
      --- . (simfs /vz/private/440) ioping statistics ---
      10 requests completed in 9092.1 ms, 110 iops, 0.4 mb/s
      min/avg/max/mdev = 0.1/9.1/28.5/11.4 ms
      [root@panther xinetd.d]#  dd if=/dev/zero of=test bs=16k count=64k conv=fdatasync
      65536+0 records in
      65536+0 records out
      1073741824 bytes (1.1 GB) copied, 6.7867 s, 158 MB/s
      October 7, 2011 @ 4:10 am | Reply
  76. john:

    It was 283 MB/s, and now it’s …..at least better than 123system.

    [root@ ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 28.4295 seconds, 37.8 MB/s

    October 7, 2011 @ 4:33 am | Reply
    • For most things, I doubt your notice it when doing things.

      October 7, 2011 @ 6:05 am | Reply
      • john:


        October 7, 2011 @ 6:33 am | Reply
        • Ricky:

          Daniel means that he doubts if there is a difference between
          3x MB/s to 2xx MB/s (IMO)

          October 7, 2011 @ 6:36 am | Reply
        • No, im stating for average use things you’re hardly gonna notice anything.

          Eg running a PHP script would be an example.

          October 8, 2011 @ 8:18 am | Reply
  77. I just decided to sign up one myself just to see how it goes. Guess there will be another 96MB review on them soon as well :)

    October 7, 2011 @ 4:49 am | Reply
  78. Benjamin:

    I am confirming Nick’s claim that the emails are ending up in Gmail’s spam folder. This is highly disturbing as I use a few email accounts and have gmail forward them to my main, and this doesn’t happen because it is marked as spam, I think you might want to look at how or why that’s happening eNetSouth.

    October 7, 2011 @ 5:26 am | Reply
  79. Ricky:

    If you terminate your receipt of the Services prior to the end of the Initial Term or the Renewal Term, whichever is then applicable, (a) The Company will not refund to you any fees paid in advance of such termination and (b) you shall be required to pay 100% of The Company’s standard monthly charge for each month remaining in the term, unless otherwise expressly provided in this Agreement. Notwithstanding the foregoing, if you terminate your receipt of Services prior to the end of the first thirty (30) days of the Initial Term, you are entitled to a refund of the fees you paid in advance for the monthly Services, not including any setup fees or used portion of the service.

    Brandon, does it mean if I terminate the service now I can get a pro-rata refund? Or otherwise?

    October 7, 2011 @ 5:29 am | Reply
  80. Good Morning everyone.

    With the pending orders left for us to complete we will be within 2 IP’s of exhausting our additional IP pool. So at this time I have pulled stock.

    A huge thanks to everyone who chose to use our service during this special.

    Pending orders (9 of them) are being setup now. There have been questions about IPv6: We will add these manually to each account. Tun module is giving a few issues for customers wanting to run VPN. This is being worked out as well.

    There will be updates/solutions to these updated to your tickets today.

    October 7, 2011 @ 5:50 am | Reply
    • Ricky:

      Hi Brandon, can you explain more about the refund policy =D?

      October 7, 2011 @ 5:59 am | Reply
      • john:

        I asked refund after about 20 hours of testing, and no ticket answered.
        Just consider you bought a big mac with a large coke…:)

        October 7, 2011 @ 1:47 pm | Reply
        • Ricky:

          I got a very swift refund for the server, just minutes after my ticket.

          I am quite satisfied with the speed and i/o of the server, but I think minecraft is just too heavy for it, which is the reason of my refund.

          It will do good with hosting static forum/wordpress for a large number of connection, or shareware download website.

          October 7, 2011 @ 1:49 pm | Reply
        • Ricky:

          FYI. I believe that this offer is just too “tempting” so a loads of application is rushing to enetsouth, which caused all the stir-ups. I think you can give Brandon & his mate some time.

          Item Title:
          eNetSouth Hosting – Invoice #xxxxx
          6 Oct 2011
          11:44:03 GMT+08:00

          The seller has refunded this payment in full. Go to the transaction details to see the payment method that was refunded.

          October 7, 2011 @ 2:01 pm | Reply
        • john:

          Good for you, after 9 hours of refund request, I’ve got nothing.

          October 7, 2011 @ 2:19 pm | Reply
  81. FormerENSclient:

    I’d caution people to read the lower comments here before considering signing up with these guys. http://www.lowendbox.com/blog/enetsouth-6-99-400mb-kvm-vps-in-birmingham/

    October 7, 2011 @ 6:56 am | Reply
  82. eric dela cruz:


    every issue has their own solution, just need a little time to fixed :D

    Thank you

    October 7, 2011 @ 7:46 am | Reply
  83. Pyrofallout:

    Definitely not instant setup. Just FYI. Ordered 10 hours ago, no setup email yet. Also be aware, their emails are all going to Spam folder for me on GMail.

    October 7, 2011 @ 12:54 pm | Reply
  84. now my vps goes down…
    just not more than 24 hours since the purchase…

    October 7, 2011 @ 2:24 pm | Reply
    • Joe Mackey:

      Hmm, mine just went down too. xD the downtime wasn’t that long though, less than a minute.

      October 7, 2011 @ 2:34 pm | Reply
      • Joe Mackey:

        This is somewhat disappointing now. I hope this is only temporary, my server has been down 15 minutes. Hah, and it has been in the boot process for like 5. Hopefully it fixes itself, but if not Brandon please try to assist me with this.

        October 7, 2011 @ 4:05 pm | Reply
    • vedran:

      Try to reboot your server from Control Panel. That worked for me.

      October 7, 2011 @ 2:35 pm | Reply
  85. Dodol:

    Hi Brandon, do you know the status of this Order Number: 3048129643 ?

    October 7, 2011 @ 2:56 pm | Reply
  86. Benjamin:

    A reboot didn’t work for me, my VPS is still down. Also, it seems there are load spikes and when they occur, even vi hangs.

    October 7, 2011 @ 4:21 pm | Reply
  87. my vps is offline now:<

    October 7, 2011 @ 4:21 pm | Reply
  88. Benjamin:

    I’m not sure if it’s some rogue user eating up all the resources or there is a misconfiguration somewhere, solus reports my VPS as being offline but through SSH it seems my VPS hangs at the login page, after I type in my password.

    October 7, 2011 @ 4:27 pm | Reply
  89. john:

    Yup, vps down, no ticket reply, no refund, nothing.

    October 7, 2011 @ 4:32 pm | Reply
  90. Alien & downtime seem to becoming a popular hand in hand sentence around WHT ;)

    October 7, 2011 @ 4:42 pm | Reply
  91. Yup :P Appologies, thats what happens when i have to many windows open at once hah

    October 7, 2011 @ 4:50 pm | Reply
  92. Alex Jordan:

    I got the server up and running 24 hrs ago, now it’s offline. I totally understand you got a rush of clients but can you serve them all or should we ask for our money back?

    October 7, 2011 @ 5:04 pm | Reply
  93. Brandon should be coming here in a few hours to answer all your questions/issues, folks :-)

    October 7, 2011 @ 5:40 pm | Reply
  94. Mark:

    I got a 768MB vps which went down a number of times in less than a month, I was supposed to go live tomorrow but because of this I have to postpone and look for a new vps provider.

    October 7, 2011 @ 7:37 pm | Reply
  95. Everyone — Having some abuse issues that I am clearing up.

    There were users sustaining 20, 30+ load in their containers which I can’t find any reason why that would be needed.

    I am pausing those until we can speak with the clients.

    Also, appears we finally got hit with the CentOS6/OpenVZ kernel issue. I am on the node now over IPMI working that issue out.

    I appreciate everyone’s patience while we work on these problems.

    Brandon Crawford

    October 7, 2011 @ 8:21 pm | Reply
    • Dudeist:

      I’ve ordered one yesterday (16+ hrs ago), but the vps hasn’t been provisioned yet. Can you check on my Order Number: 6339525680 please?

      October 7, 2011 @ 8:29 pm | Reply
      • You are one of the 4 who have not been setup yet. As soon as this other issue is resolved I will have this up for you. There will be a credit due on your account as well.

        October 7, 2011 @ 8:32 pm | Reply
    • are all vps on node ovz6 offline?

      October 7, 2011 @ 8:45 pm | Reply
      • I do have them down while I work on this Kernel issue. It had a panic early this AM but I caught it and got it back before it was noticed.

        I am rebooting in to a patched one now to see if it resolves the issue then bring them back on minus the users who were pushing 20+ sustained load in their containers for the past day.


        October 7, 2011 @ 8:49 pm | Reply
        • my vps is still offline:<
          does that mean i am one of the users that been "minused"?
          i don't think i have too much load on my vps:<

          October 7, 2011 @ 8:54 pm | Reply
  96. Brandon:


    I purchased a VPS over 12 hours ago, Invoice # 851, and it still has not been activated.


    October 7, 2011 @ 8:53 pm | Reply
  97. No, the ones who have been causing some issues we are talking with them to see what can be changed. So if I’m not talking with you about it — your OK.


    October 7, 2011 @ 8:58 pm | Reply
    • danielfeng:

      Hi Brandon, can I still place order at this time? Just saw this deal but looks like it’s gone already. Let me know. Thank you.

      October 7, 2011 @ 9:17 pm | Reply
  98. Alex Jordan:

    Looks like it’s still offline…

    October 7, 2011 @ 9:07 pm | Reply
  99. Update:

    I found two hardware issues as well that is being resolved by Softlayer as well. See ticket below.

    Employee Response – 2011-Oct-07 15:27 (GMT-0600) [Update 6]

    We will be taking your server down for maintenance shortly. Please be aware that the server may become inaccessible once the maintenance begins. If you have any questions or concerns, please do not hesitate to update this ticket. This ticket will be updated again when the maintenance has been completed and the server is back online.

    Thank you,
    Matt E.
    SoftLayer Support

    October 7, 2011 @ 9:36 pm | Reply
  100. Update: OVZ6 is coming back online now.

    October 7, 2011 @ 10:09 pm | Reply
  101. Containers are starting as well at this time.

    top – 17:11:00 up 6 min, 1 user, load average: 3.65, 2.12, 0.91
    Tasks: 1207 total, 3 running, 1203 sleeping, 0 stopped, 1 zombie
    Cpu(s): 6.7%us, 9.8%sy, 0.0%ni, 73.9%id, 1.2%wa, 0.0%hi, 0.3%si, 0.0%st
    Mem: 32962092k total, 32781036k used, 181056k free, 25529060k buffers
    Swap: 34996216k total, 140k used, 34996076k free, 111484k cached

    October 7, 2011 @ 10:12 pm | Reply
  102. Its because VPS are staring. Once every VPS gets up and loaded, why dont you show use yur load avg then?

    October 7, 2011 @ 10:25 pm | Reply
    • I will. Nodes are around 75% started.

      October 7, 2011 @ 10:26 pm | Reply
    • Doing what I told you I would.. Update at 8:51 PM CDT:

      top - 20:50:59 up  3:46,  1 user,  load average: 19.17, 13.84, 9.06
      Tasks: 2320 total,   7 running, 2311 sleeping,   0 stopped,   2 zombie
      Cpu(s): 27.8%us, 10.5%sy,  0.0%ni, 55.8%id,  3.4%wa,  0.0%hi,  1.5%si,  0.0%st
      [root@ovz6 ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
      16384+0 records in
      16384+0 records out
      1073741824 bytes (1.1 GB) copied, 7.97633 s, 135 MB/s
      Running ioping -c 10 /var/www/html:
      4096 bytes from /var/www/html (simfs /vz/private/440): request=1 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=2 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=3 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=4 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=5 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=6 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=7 time=22.9 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=8 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=9 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=10 time=0.1 ms
      --- /var/www/html (simfs /vz/private/440) ioping statistics ---
      10 requests completed in 9024.3 ms, 426 iops, 1.7 mb/s
      min/avg/max/mdev = 0.1/2.3/22.9/6.9 ms
      October 8, 2011 @ 1:55 am | Reply
  103. top – 17:28:31 up 23 min, 2 users, load average: 4.95, 15.08, 12.81
    Tasks: 2133 total, 4 running, 2127 sleeping, 0 stopped, 2 zombie
    Cpu(s): 24.2%us, 8.8%sy, 0.0%ni, 62.8%id, 3.8%wa, 0.0%hi, 0.5%si, 0.0%st

    October 7, 2011 @ 10:28 pm | Reply
  104. [root@ovz6 ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 5.43407 s, 198 MB/s

    October 7, 2011 @ 10:32 pm | Reply
    • Running ioping -c 10 /var/www/html:
      4096 bytes from /var/www/html (simfs /vz/private/440): request=1 time=0.0 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=2 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=3 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=4 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=5 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=6 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=7 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=8 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=9 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=10 time=13.9 ms
      --- /var/www/html (simfs /vz/private/440) ioping statistics ---
      10 requests completed in 9015.6 ms, 676 iops, 2.6 mb/s
      min/avg/max/mdev = 0.0/1.5/13.9/4.2 ms
      October 7, 2011 @ 10:33 pm | Reply
  105. well I honestly dont think vps got loaded right after you come back after a pretty long downtime. lets wait for 24 hours or so and then take the outputs at peak times shall we?

    October 7, 2011 @ 10:45 pm | Reply
    • Your right but the amount of containers starting a minute apart of each other is a decent test of load.

      Granted, it’s not going to be as much related with dynamic load of usage so we will see.

      October 7, 2011 @ 10:49 pm | Reply
      • Another issue is there is NO REASON for a user to be holding 20+ load. I’m sorry but if you need that much all of the time then maybe we need to look at offering them something else.

        Do any of you feel I am wrong for making that statement?

        October 7, 2011 @ 10:51 pm | Reply
    • Current at 7:06 PM CDT:

      top - 19:05:53 up  2:01,  2 users,  load average: 10.21, 6.90, 4.68
      Tasks: 2265 total,   3 running, 2256 sleeping,   0 stopped,   6 zombie
      Cpu(s): 19.1%us,  9.9%sy,  0.0%ni, 63.6%id,  3.1%wa,  0.0%hi,  0.3%si,  0.0%st
      dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
      16384+0 records in
      16384+0 records out
      1073741824 bytes (1.1 GB) copied, 6.8534 s, 157 MB/s
      Running ioping -c 10 /var/www/html:
      4096 bytes from /var/www/html (simfs /vz/private/440): request=1 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=2 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=3 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=4 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=5 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=6 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=7 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=8 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=9 time=0.1 ms
      4096 bytes from /var/www/html (simfs /vz/private/440): request=10 time=0.1 ms
      --- /var/www/html (simfs /vz/private/440) ioping statistics ---
      10 requests completed in 9001.4 ms, 15015 iops, 58.7 mb/s
      min/avg/max/mdev = 0.1/0.1/0.1/0.0 ms
      October 8, 2011 @ 12:09 am | Reply
  106. I just found another huge problem while look at each customers VM’s in SolusVM. I found this scenario with multiple containers. This is a copy paste of a customer on the node:

    Disk Space: 	7%
      	1.33 GB of 20 GB used / 18.67 GB free
    Memory: 	0%
      	67.66 MB of 8 TB used / 8 TB free
    Bandwidth: 	0%
      	41.26 MB of 9.77 TB used / 9.77 TB free
    VSwap: 	OFF

    This is a client who was migrated to this new node from our older CentOS 5 node. It seems that if burst is present on a container YOU MUST use vSwap.

    These 2GB plans have no burst RAM but our other accounts do. They were migrated over from 5 which this option is not available.

    I see a problem with a container being able to use 8TB of RAM. Of course there is not 8TB to be used but in theory one of these can use 100% of the RAM because there was no enforcement of the quota!

    So either this is a SolusVM BUG or a left over of the migrations — either way I am opening a ticket with SolusVM.


    October 8, 2011 @ 12:34 am | Reply
    • OpenVZ on CentOS 6 is is simply not ready for E3’s. The biggest bug I ran into was the CPU core lockup. The vSwap issue is easy, if it has none like this 2gb plan, just assign 1mb of vSwap, burst does not work on CentOS 6 nodes. Or downgrade the nodes to CentOS 5, sucks but much less headache in the long run.

      October 8, 2011 @ 1:05 am | Reply
      • By CPU lock do you mean locking at 100% CPU hangs? Or lke loss of clock?

        October 8, 2011 @ 1:13 am | Reply
        • CPU core lock as in the node is unresponsive at the console and you see a scrolling CPU #6 failed to do what it is supposed to, been a few months since I ran it, and I try to put my nightmares behind me til I see others having success. It would run smooth as silk for 20-23 hours, never could get 1 day of uptime out of it with any type of load on the node. With 5 or less containers on it while I was testing it was rock solid for a week, once I added containers, never saw a 24h uptime.

          October 8, 2011 @ 1:21 am | Reply
  107. Joe Mackey:

    Is hosting a shoutcast server for me and my friends allowed?

    October 8, 2011 @ 12:49 am | Reply
    • Yes that is OK with me.

      I really don’t care what anyone does unless as long as they are not running maxed out 24 hours out of the day and being a internet terrorist by spamming and torrenting like the world is ending.

      October 8, 2011 @ 1:13 am | Reply
  108. @Tim – I have not seen that yet. What I’ve seen is loads 100+ and it is by processes running under the solusvm user. Today I was ready to roll back to CentOS5 but I feel better about 6.0 now with some of the changes I’ve made. I wish you could remember which version of the OpenVZ kernel you were using at the time.

    Currently I’m at:

    Linux ovz6.enetsouth.com 2.6.32-042stab037.1 #1 SMP Fri Sep 16 22:18:06 MSD 2011 x86_64 x86_64 x86_64 GNU/Linux

    Complied 9-16 (less than 30 days).

    October 8, 2011 @ 1:49 am | Reply
    • There were probably 3 or 4 kernels released over the time I was testing, and it was the week that CentOS 6 was released and I was helping to beta SolusVM with it and KVM, KVM has been rock solid for me on CentOS 6, but ovz I gave up on for another day. The node I used for testing has over 30 days uptime at this moment running CentOS 5 under full load.

      It was always some random process running in a users container that would cause the core lockup, never the same thing twice so nothing to point a finger at. This there ovver at WHT touched on the problems, a few were experiencing it at the time

      October 8, 2011 @ 2:16 am | Reply
      • Worst case is we roll back to 5.6 and migrate. However, I want it at 6.0. I can safely say after some changes today it acting better with how it adjusts to load.

        October 8, 2011 @ 2:24 am | Reply
        • The 6 kernels are a nightmare. There was some really old kernels, back in the BETA stages, that were OK but they had NO way to cap the amount of cores a VM had access to. Using the ‘cpulimit’ stuff was supposed to help but it was still possible for a VM to rip a node heavily with a lot of spawned CT’s.

          We’ve kept an eye on the RHEL6 kernels for OVZ but they scare us at this point. Even some of the newer RHEL5 kernels are sketchy and can be crashy too.

          I don’t know what the OVZ devs have put out or what the RHEL devs patched that broke things but it has been quite the mess for a while. Personally, we’re using a kernel build from June or so and haven’t had any issues since :)

          Normally we’ve always tried to be ahead of the game on kernels/features but people can have their RHEL6 kernels all they want, we have NO interest in rolling up any time soon (likely not even this year).


          October 8, 2011 @ 2:36 am | Reply
  109. Nightmare or not – I will make it work. I like the abuse anyways. ;)

    October 8, 2011 @ 2:43 am | Reply
  110. ZAY:

    @Brandon: Just wondering when I will likely to see a reply on Ticket #937609? Thanks!

    October 8, 2011 @ 3:12 am | Reply
  111. Mark:

    I am glad some of you have had your VPS machines setup, I have been waiting for over two months for a reply from Brendon or anyone at enetsouth, I ordered a VMWare solution from them and have raised 3 tickets and sent over 10 emails to them but never get a response and when I log in all it says is it is being provisioned……. I have even asked for a refund but don’t get a response on that either.

    Brendon can you please sort out my VPS machine user rabsoft2

    October 8, 2011 @ 3:14 am | Reply
    • I would say something is not right with that. Where was it supposed to be built out at? I can drop over there and build it tonight.

      October 8, 2011 @ 3:16 am | Reply
      • Mark:

        Brendon have a look here I had even emailed you to your personal email but had no response

        Ticket ID Date/Time Created Status View
        2534 08/30/2011 18:35:12 Open View
        2551 09/05/2011 18:53:39 Open View
        2566 09/15/2011 21:50:37 Open View

        October 8, 2011 @ 3:17 am | Reply
  112. Benjamin:

    My VPS is now down again, and has been down since 30minutes ago. Solus marks it as offline, booting from solus does no good, SSH login is not working at all. Brandon, did you take the machine offline for maintenance?

    October 8, 2011 @ 3:25 am | Reply
  113. Blackstorm72:

    Geez, Brandon looks overworked lol.

    October 8, 2011 @ 4:27 am | Reply
  114. Update on the current issue:

    Hardware was replaced earlier today to resolve a kernel panic issue. The same issue occurred again. We are now replacing (moving to) all new hardware. Same specs but saving time on trouble shooting exactly what this is.

    If it happens again we will roll out CentOS 5.6 on the original (same spec hardware) server and migrate to it to hopefully resolve this issue once and for all.

    October 8, 2011 @ 4:50 am | Reply
    • Is the node offline again or just me?

      October 8, 2011 @ 5:18 am | Reply
      • the tragedy is that i went to sleep when my vps was down and when i got up and to see if it is ok now..i found out it was up just after i went to sleep and down again just before i got up….

        October 8, 2011 @ 5:38 am | Reply
        • Working on it now.

          I’m at a point with this to where if this latest hardware replacement does not resolve it then we will fall back to Cent 5.6 and migrate..

          October 8, 2011 @ 5:39 am | Reply
      • Joe Mackey:

        It has been offline for awhile now. xD but Brandon is hard at work it seems.

        October 8, 2011 @ 5:39 am | Reply
        • I promise you I’m not sitting around eating bon bon’s and being happy.

          Looks around 30 min to resolution. Doing a fs check now.


          October 8, 2011 @ 5:41 am | Reply
        • Joe Mackey:

          I didn’t mean that as a insult, but keep up the good work. Hopefully within a few hours everything runs smoothly.

          October 8, 2011 @ 5:52 am | Reply
      • any new update?

        October 8, 2011 @ 7:53 am | Reply
      • I think is up now…

        October 8, 2011 @ 9:58 am | Reply
  115. I know you didn’t. Just wanted to let you know I’m on it! :)

    October 8, 2011 @ 5:55 am | Reply
    • danielfeng:

      Can I grab a node, if possible? Thanks.

      October 8, 2011 @ 8:22 am | Reply
      • If everything will play nice together yes. Check back later early next week as another node will be coming online for offers.


        October 8, 2011 @ 10:33 am | Reply
  116. Kairus:

    Too bad they’re out of stock! :(

    October 8, 2011 @ 6:00 am | Reply
  117. Brandon:

    Any chance you could get back to me on the ticket sir? Looking for an additional IP

    October 8, 2011 @ 6:22 am | Reply
  118. Alex Jordan:

    Still offline… No response to the support ticket

    October 8, 2011 @ 8:55 am | Reply
  119. Joe Mackey:

    My server is back up, thank you!

    October 8, 2011 @ 9:49 am | Reply
    • vedran:

      Same here. Let’s see if it can stay alive.

      October 8, 2011 @ 9:53 am | Reply
    • Crappy 6.0 junk is creating all these issues — I’m just thankful everyone is being forgiving. ;)

      October 8, 2011 @ 10:43 am | Reply
  120. iceman:

    “We are currently out of stock on this item so orders for it have been suspended until more stock is available. For furthur information, please contact us.”

    October 8, 2011 @ 9:50 am | Reply
  121. well,if the server is fine now:)
    when the tun thing can be resolved?
    am i asking for too much?lol

    October 8, 2011 @ 10:08 am | Reply
  122. Alex Jordan:

    Yeeey, server back online.

    October 8, 2011 @ 10:18 am | Reply
  123. Lets see how this latest change works out. Thank you all very much for your courtesy, patience and understanding while we get this worked out. You don’t know how much I appreciate it.

    I’m not one for taking “stabs in the dark” to find a resolution.

    I notice there is a upstream patch for the current kernel I am running. I’m going to see if it has a fix for what we are seeing or give up on 6.0 2.6.32 and fall back to 5.6 2.6.18

    One of those two things are happening today.


    October 8, 2011 @ 10:31 am | Reply
  124. I have successfully ordered three days ago, I hope will be long-term service

    October 8, 2011 @ 12:03 pm | Reply
  125. Alex Jordan:

    Brandon could you help me out with ticket #117198 ?

    October 8, 2011 @ 6:25 pm | Reply
  126. Update: ovz6 is performing perfectly at 2.6.32 kernel/ 042stab037.1 openVZ after the last changes.

    dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 6.14219 s, 175 MB/s
    Running ioping -c 10 /var/www/html:
    4096 bytes from /var/www/html (simfs /vz/private/440): request=1 time=0.1 ms
    4096 bytes from /var/www/html (simfs /vz/private/440): request=2 time=0.1 ms
    4096 bytes from /var/www/html (simfs /vz/private/440): request=3 time=0.1 ms
    4096 bytes from /var/www/html (simfs /vz/private/440): request=4 time=0.1 ms
    4096 bytes from /var/www/html (simfs /vz/private/440): request=5 time=0.1 ms
    4096 bytes from /var/www/html (simfs /vz/private/440): request=6 time=0.1 ms
    4096 bytes from /var/www/html (simfs /vz/private/440): request=7 time=0.1 ms
    4096 bytes from /var/www/html (simfs /vz/private/440): request=8 time=0.1 ms
    4096 bytes from /var/www/html (simfs /vz/private/440): request=9 time=5.0 ms
    4096 bytes from /var/www/html (simfs /vz/private/440): request=10 time=0.1 ms
    --- /var/www/html (simfs /vz/private/440) ioping statistics ---
    10 requests completed in 9006.6 ms, 1728 iops, 6.7 mb/s
    min/avg/max/mdev = 0.1/0.6/5.0/1.5 ms
    top - 17:15:30 up 12:33,  2 users,  load average: 3.71, 4.39, 5.40
    Tasks: 2482 total,   3 running, 2470 sleeping,   1 stopped,   8 zombie
    Cpu(s): 21.9%us,  4.3%sy, 24.4%ni, 39.0%id,  2.9%wa,  0.0%hi,  0.4%si,  0.0%st

    Enjoy! Please contact support if there are any outstanding issues.

    October 8, 2011 @ 10:18 pm | Reply
    • eric dela cruz:

      what about tun? does it mean you had solutions for this?>

      October 11, 2011 @ 8:21 am | Reply
  127. HuluWa:

    VPS Support 09/21/2011 00:36 Mail System Issue? Open Medium

    October 8, 2011 @ 11:25 pm | Reply
  128. subbed

    October 9, 2011 @ 1:49 am | Reply
  129. Benjamin:

    My VPS is still unusable… >.<
    Solus marks it as offline, SSH hangs after I type in my username before I key in my password.

    October 9, 2011 @ 1:52 am | Reply
  130. john:

    ya, it is off.

    October 9, 2011 @ 2:16 am | Reply
  131. bengchacha:

    down again? load average more than 12

    October 9, 2011 @ 2:21 am | Reply
    • yeah it down again…
      brandon is busyman since yesterday…

      October 9, 2011 @ 2:31 am | Reply
  132. out of stock.

    What happens when the new stock?

    October 9, 2011 @ 2:53 am | Reply
  133. john:

    This is totally not fair, not at all.

    October 9, 2011 @ 2:59 am | Reply
    • Blackstorm72:

      I wouldn’t complain, $7 for a 2GB VPS, and Brandon is working on CentOS 6 with all that kernel trouble.
      If I had the $7 to spare (I don’t… really) I’d totally chime in. :P

      Hey, at least he’s on here, telling you whats going on, and at least keeping everyone updated. Half of the providers barely do that.

      October 9, 2011 @ 3:59 am | Reply
  134. :< donw again.

    October 9, 2011 @ 4:23 am | Reply
  135. This is Brian posting under Brandons account because of the validation.

    There is another problem. I have the node back up and looking at logs to find out why it went down again.

    I will start the containters as soon as I know.

    October 9, 2011 @ 4:50 am | Reply
  136. Benjamin:

    My server is back online! Solusvm shows it as online, and SSH access is fully restored. The previous random hangs is now gone too it seems. Wonder if this means everything’s solved, hopefully not just another respite. =)

    October 9, 2011 @ 5:32 am | Reply
    • When were you seeing these random hangs? Previously this evening or all day today or all the time prior to this last issue?

      (P.S.. trying to use the internet with 300+ms latency is sad.. very sad)

      October 9, 2011 @ 5:58 am | Reply
      • john:

        Are you sticking with 6 or thinking moving to 5.6?

        October 9, 2011 @ 6:40 am | Reply
        • Benjamin:

          Brandon do you have some HTTP caching program running on port 80? I have a non-HTTP server that ran on port 80 with my old host fine, but here using telnet on port 80 from my home(note: telnet doesn’t seem to give this problem) I get a HTTP response out of nowhere.

          October 9, 2011 @ 7:05 am | Reply
        • I’m deciding on trying the latest 2.6.32-042stab039.2 or going back to 5.6. Going back to 5.6 would be the longest downtime but almost a certain fix.

          Going to 2.6.32-042stab039.2 is the last item left in the bag of tricks. I’m beginning to thing that sadly, 6 is simply junk at this point.

          October 9, 2011 @ 7:32 am | Reply
        • Read below- I replied on the wrong line.. (beyond tired at this point.. )

          October 9, 2011 @ 7:34 am | Reply
    • Shun:

      Yea Me too

      October 9, 2011 @ 6:01 am | Reply
  137. Shun:

    But something has been change
    The ram size changed to 1.95GB from 2GB :(

    October 9, 2011 @ 6:03 am | Reply
  138. Benjamin:

    My VPS was previously offline most of the time I tried to use it, but when it was online it kept hanging. But it seems since my last reply all has been fine.

    October 9, 2011 @ 6:28 am | Reply
    • I replied wrong to you when answering John. Read above.. Anyways – there is nothing that I would have running on your IP on port 80.

      October 9, 2011 @ 7:34 am | Reply
  139. Performance is much better today than it was on Friday. Current uptime is 10 hours.

    October 9, 2011 @ 8:05 pm | Reply
  140. ZAY:

    @Brandon: Hate to use LEB as a support desk, but is there any chance you can take a look at [Ticket ID: 450756] please? Thanks!

    October 9, 2011 @ 8:50 pm | Reply
  141. Benjamin:

    Things are appearing good:
    top – 05:15:47 up 15:14, 1 user, load average: 0.00, 0.00, 0.00

    October 10, 2011 @ 1:18 am | Reply
    • paul:

      That’s the load on your personal VPS and doesn’t reflect what other containers in the same node are doing. It would be interesting if the host allowed users to monitor the overall load on the entire node.

      October 10, 2011 @ 1:27 am | Reply
      • danielfeng:

        People might get shocked if they were able to do that. Maybe ramhost is the only vendor who provides real time node monitor for OpenVZ? Too bad I’ve never had a chance to grab one plan from there.

        October 10, 2011 @ 1:30 am | Reply
        • rm:

          On (some?) Linux-VServer VPSes you get to see whole node CPU loads :D
          And data transferred seen in ifconfig eth0 is for the h/w node too :)

          October 10, 2011 @ 3:26 am | Reply
        • +1 to rm. I have used Dreamhost VPSs and have that behavior.

          October 10, 2011 @ 3:57 am | Reply
      • Believe me, sometimes it reflect it. When you are doing nothing and have a load of 5 then you have problems…

        But I guess this post was to show the uptime.

        October 10, 2011 @ 1:38 am | Reply
      • Benjamin:

        I wasn’t showing top for the load, I was showing it for the uptime…. -.-

        October 10, 2011 @ 1:44 am | Reply
      • top - 21:05:49 up 16:09,  1 user,  load average: 7.34, 6.70, 5.97
        Tasks: 2456 total,   6 running, 2441 sleeping,   2 stopped,   7 zombie
        Cpu(s): 24.0%us,  5.7%sy, 42.4%ni, 26.6%id,  0.9%wa,  0.0%hi,  0.4%si,  0.0%st

        The fix appears to be this:

        Linux ovz6.enetsouth.com 2.6.32-042stab039.2 #1 SMP Fri Oct 7 13:21:15 MSD 2011 x86_64 x86_64 x86_64 GNU/Linux

        Compiled last Friday. Patched around 4:50 this AM.

        October 10, 2011 @ 2:09 am | Reply
  142. Benjamin:

    Btw @Brandon, the RAM decreased to 2000MB, but shouldn’t 2GB be 2048MB?
    Not that it matters, I’d hardly cross the 128MB mark anyways.

    October 10, 2011 @ 1:19 am | Reply
    • During one of the crash events over the past two days SolusVM stopped “accounting” for containers. It was 100% everything for everyone. A simple script was applied to the node to set accounting for the containters. Why it set 2000 instead of 2048 I do not know. Also it seems some containers were set to 2 cpu instead of 4. The values are defined at the top of the script and applied the same to everyone. These can be set back now in SolusVM which was not possible yesterday.

      October 10, 2011 @ 2:15 am | Reply
      • Kairus:

        Are we supposed to be allocated 2, or 4 cores?

        October 10, 2011 @ 2:39 am | Reply
  143. hope this time will be stable….
    yes.. the vps performance is much better… seem brandon move it to another hardware…

    October 10, 2011 @ 1:36 am | Reply
  144. 4

    If you have not already opened a ticket please verify and open one requesting for it to be changed.

    October 10, 2011 @ 3:02 am | Reply
    • john:

      Hey Brian, would you take care of Ticket #252901.?

      October 10, 2011 @ 3:22 am | Reply
      • john:

        thanks, it was fast.

        October 10, 2011 @ 3:26 am | Reply
    • Kairus:

      Regarding the CPU cores, could you guys look at ticket #102329?

      October 10, 2011 @ 4:12 pm | Reply
  145. how is the tun thing now?
    didn’t got a reply of my ticket

    October 10, 2011 @ 9:24 am | Reply
  146. Alex Jordan:

    I can’t connect to my server, submitted a support ticket 5 days ago, still no answer…

    October 10, 2011 @ 10:53 am | Reply
  147. vps is down again:<

    October 10, 2011 @ 2:01 pm | Reply
  148. We have decided to give up any hopes of using 6.0 kernels.

    We are going back to 5.6 today. There will be serveral minutes of dowtime today while the containers are stopped and the OS is rolled back.

    It seems without a doubt that this will resolve the crashing and lockups.

    October 10, 2011 @ 2:56 pm | Reply
    • yep,make it more stable first..
      i don’t see anything fancy of 6.0 but the endless crash:<
      and if the 5.6 works fine,please try to solve the tun thing.i really need my openvpn.lol

      October 10, 2011 @ 3:12 pm | Reply
    • Miguel Ângelo Santos Pereira / MrGeneral:

      What about replying me? :-)

      October 10, 2011 @ 3:57 pm | Reply
    • john:

      so all of this will finish today?

      October 10, 2011 @ 4:59 pm | Reply
    • danielfeng:

      A dumb question, is it due to the kernel or CentOS? Personally I don’t like CentOS much because of its delay and lack of support. If possible you may try SL on host instead.
      But as I said it might be a dumb question. I’m not an admin.

      October 10, 2011 @ 5:57 pm | Reply
      • Another dumb question, what means SL. Softlayer? lol

        October 10, 2011 @ 6:03 pm | Reply
      • It is being considered as a less invasive approach to resolution. There are discussions out there that it resolves this exact problem:

        Oct 10 02:15:20 ovz6 kernel: [76545.975075] [] ?
        vzdq_aquotq_lookup+0xf7/0x150 [vzdquota]

        Full trace below:

        Oct 10 02:15:19 ovz6 kernel: [76545.390522] WARNING: at fs/inode.c:792
        unlock_new_inode+0x62/0x70() (Not tainted)
        Oct 10 02:15:19 ovz6 kernel: [76545.435410] Hardware name: X9SCI/X9SCA
        Oct 10 02:15:20 ovz6 kernel: [76545.457928] Modules linked in: vzethdev simfs
        vzrst vzcpt nfs lockd fscache nfs_acl auth_rpcgss sunrpc vzdquota ip6t_REJECT
        ip6table_mangle ip$
        Oct 10 02:15:20 ovz6 kernel: [76545.813553] Pid: 130726, comm: cat Not tainted
        2.6.32-042stab039.2 #1
        Oct 10 02:15:20 ovz6 kernel: [76545.852156] Call Trace:
        Oct 10 02:15:20 ovz6 kernel: [76545.866915] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76545.904083] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76545.940086] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76545.975075] [] ?
        vzdq_aquotq_lookup+0xf7/0x150 [vzdquota]
        Oct 10 02:15:20 ovz6 kernel: [76546.017363] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.049735] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.086263] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.118640] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.155170] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.186542] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.220559] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.254050] [] ?
        call_filldir+0x7c/0x120 [ext4]
        Oct 10 02:15:20 ovz6 kernel: [76546.291157] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.329207] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.371965] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.407516] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.438819] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.471696] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.506151] [] ?
        Oct 10 02:15:20 ovz6 kernel: [76546.537500]

        October 10, 2011 @ 6:24 pm | Reply
        • john:

          so what are you doing?
          can we use our box now or wait?
          would you tell us what to do rather than hang in the dark?

          October 10, 2011 @ 6:46 pm | Reply
  149. Benjamin:

    uptime – 19:13:06 up 14 min

    October 10, 2011 @ 3:18 pm | Reply
  150. eric:

    this could be the best way to resolved all said issues including modprobe tun :D

    waiting for result and ticket to be answered.

    October 10, 2011 @ 3:36 pm | Reply
  151. Shamli:

    wonder when will be available again…..=)

    October 10, 2011 @ 5:53 pm | Reply
  152. @John

    There will be a downtime announcement posted here soon. During that time the changes will be made. The change (kern/OS choice) decision will based on information from testing that is currently being performed now.

    October 10, 2011 @ 6:55 pm | Reply
  153. ** Please read **

    Both nodes in San Jose will be taken off-line for OS changes by 3:15PM CDT.

    I expect this to take less than 30 minutes. Unless a unforseen issue occurs these nodes will be serving you by 3:45PM CDT at the latest.

    October 10, 2011 @ 8:06 pm | Reply
    • john:

      hey, brian, would you post here as soon as it’s done?

      October 10, 2011 @ 9:26 pm | Reply
  154. Tom:

    Don’t know how people buy this, seems like a 4 days state of constant downtimes, if you can’t get any stability you should have beta tested before spelling such crap.

    October 10, 2011 @ 8:28 pm | Reply
    • danielfeng:

      I would prefer a 1GB RAM OpenVZ VPS for $3.50/m as a backup server, or 512MB for $1.75/m…

      October 10, 2011 @ 8:35 pm | Reply
    • It was tested. Very well. The problem with 2.6.32 vz patched kerns is that they crash under load. Not just normal testing load but real world customer load. They were flawless and performed *very* well during testing.

      October 11, 2011 @ 6:29 am | Reply
  155. Just to update everyone — New identical nodes were provisioned this evening with CentOS 5.7 x64 and 2.6.18-274.3.1.el5.028stab094.3… 2.6.32el Cent,SL,RHEL patched OpenVZ kernels are simply broken. Period.

    Everyone’s containers are currently migrating to the new nodes now. Have been for a couple hours now. They are live migrations unless they error then they are powered off before the migrate. I did not want to risk restoring containers manually.

    This without a doubt will end the random stability issues.

    October 11, 2011 @ 6:27 am | Reply
    • Kairus:

      Thanks for the update.

      October 11, 2011 @ 6:46 am | Reply
    • danielfeng:

      Sigh, as an Arch fan 2.6.18 kernel is a nightmare for sure. I just fixed the tty problem on Arch after update. Interestingly my VPS is at UptimeVPS but the solution was found on RAMHost forum and now I am discussing with eNetSouth. I’m going to trouble shoot another issue on Arch. Man I think OpenVZ should BAN all Arch users forever, so that we can simply use Xen or KVM, LOL.

      October 11, 2011 @ 6:56 am | Reply
      • I have to agree with you 100%.

        My current issue is that I feel so let down with CentOS now and even OpenVZ to a extent. I know that OpenVZ kernels are built on RHEL kernels so it really does not matter much about your distro unless it is RHEL. What has me so mad is that they are taunting people to move to the 6.0 kernels. Calling them stable. I put my trust in the fact that it indeed was and no — not by a long shot.

        I was reading where CentOS is basically in shambles and updates are taking forever. The big move now is to Scientific Linux. I tried that as well with this but it simply is a OpenVZ kernel issue that is carrying bugs from the 6.0 RHEL kernel. It’s all broken.

        I’m not supposed to complain because it is open source. Right? Sure, it is open but people are depending on it functioning and it simply does not.

        I embrace 2.6.18 with open arms. :)

        October 11, 2011 @ 7:14 am | Reply
        • eric dela cruz:

          any update bout tun?

          October 11, 2011 @ 8:36 am | Reply
        • vedran:

          Something went terribly wrong, I have 32GB of available RAM. :o

          October 11, 2011 @ 9:05 am | Reply
        • i want to know update about tun too.

          October 11, 2011 @ 9:37 am | Reply
      • Anyone asking for Arch we just tell them to go with KVM and be done with it :P

        Brandon made a good call ditching .32 for the time being. At some point it’ll be stable but in the current state it’s a complete and utter mess and just scary to use.


        October 11, 2011 @ 9:34 am | Reply
        • danielfeng:

          So I guess on 15th KVM would be my only option. :)

          October 11, 2011 @ 1:50 pm | Reply
        • Well, there are OVZ templates that work on OVZ for anyone, but the latest/greatest glibc’s require a .37 kernel or something insane like that. While the OVZ devs have tried to backport certain features to make debian/etc work well, I don’t think the arch devs are able to really compile glibc different this time :(


          October 11, 2011 @ 1:57 pm | Reply
        • danielfeng:

          For Arch with a .18 host, I’m using glibc from here:

          But still the udev doesn’t work well. Also I am always worrying about breaking the system after upgrade since Arch repo is now on the 3.0.x kernel.

          October 11, 2011 @ 2:06 pm | Reply
  156. when you will provide IPv6

    October 11, 2011 @ 9:00 am | Reply
  157. vedran:
    # free
                 total       used       free     shared    buffers     cached
    Mem:      32882224     249568   32632656          0          0          0
    -/+ buffers/cache:     249568   32632656
    Swap:            0          0          0

    I think they have bigger problems than tun/tap or IPv6 right now :S

    October 11, 2011 @ 2:02 pm | Reply
    • danielfeng:

      If it were possible on OVZ then you might want to be a reseller and we can share the bill, e.g., $0.875/m for 4GB ram. I would like to pay some extra like $1/m for that. :)

      October 11, 2011 @ 2:13 pm | Reply
    • I have more RAM than you n_n

                   total       used       free     shared    buffers     cached
      Mem:      32882224      14436   32867788          0          0          0
      -/+ buffers/cache:      14436   32867788
      Swap:            0          0          0
      October 11, 2011 @ 4:10 pm | Reply
    • This was because everyone was migrated from a 6.0 node that supports vSwap. Everyones config file had vSwap enabled and beancounters was maxed out 9999999999999 because of that. It is now set properly.

      October 11, 2011 @ 4:56 pm | Reply
  158. Waiting:

    zzzzzzzzzzzzzzZZZZZZZZZ… When will they be stable and available again?

    October 11, 2011 @ 3:31 pm | Reply
  159. Kairus:

    32GB of ram as well over here. Server rebooted again too :(.

    October 11, 2011 @ 4:18 pm | Reply
    • [root@ovz7 ~]# uptime
      11:50:39 up 12:04, 1 user, load average: 4.27, 3.45, 3.52

      The last reboot was bringing the node back from adding the OpenVZ kernel at 11:49 PM CDT last night! Your VPS may have restarted due to the script that sets the properties right or from the migration. The nodes themselves have not.

      October 11, 2011 @ 4:53 pm | Reply
  160. john:

    Brandon, Brian, I think you should explain here as to what’s going on, so that people can make a plan.

    1. Is migration still going on?
    2. If so, Any ETA?
    3. Can we use box now?
    4. Ram issue, its it going to be resolved at the later time?
    or is this a problem.

    Problem is that you just say, ‘we’re doing this’, fine, but in a mean time, what do we do?
    Is this done, or being done, any eta, say something… That’d help a lot for everybody’s sake.

    October 11, 2011 @ 4:32 pm | Reply
    • 1) Migration is complete.
      2) Not needed since #1 is completed.
      3) Yes, please!
      4) RAM issues is resolved now for everyone.

      Currently, the stability issue is resolved!

      Tun/Tap has been enabled across the nodes for every instance on them. Pleast test/verify.

      IPv6 issues will be resolved today.

      October 11, 2011 @ 4:48 pm | Reply
      • john:

        Great!!! Get some rest.. Sleep, eat, etc,,,

        October 11, 2011 @ 5:42 pm | Reply
        • danielfeng:

          etc after eat lol

          October 11, 2011 @ 5:44 pm | Reply
      • john:

        [root@ ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
        16384+0 records in
        16384+0 records out
        1073741824 bytes (1.1 GB) copied, 7.86074 seconds, 137 MB/s

        [root@ ~]# free -m
        total used free shared buffers cached
        Mem: 2000 318 1681 0 0 0
        -/+ buffers/cache: 318 1681
        Swap: 0 0 0

        October 11, 2011 @ 5:46 pm | Reply
  161. Miguel Ângelo Santos Pereira / MrGeneral:

    Just read my last reply, I’m really sorry for my typos :-P

    October 11, 2011 @ 5:51 pm | Reply
    • john:

      Kitchen is on fire and you want the job? Go figure…
      You apply the job after the fire, see if the kitchen is still there..Owner is o.k, etc.
      I wouldn’t give a job to a guy like you anyway if I were B.

      October 11, 2011 @ 6:15 pm | Reply
      • Spirit:

        Yeah, people are different. I as example wouldn’t want to work for a person which isn’t serious enough to give me straight answer to know what to expect etc..
        Waiting and waiting without knowing where you are regarding job.. is unserious approach from company management. It’s about your life after all.

        October 11, 2011 @ 6:30 pm | Reply
        • Miguel Ângelo Santos Pereira / MrGeneral:

          Exactly Spirit, I am not even sure if I am in or not :-)

          Things take time to settle down and get solved, I just want the best for both. For me and eNetSouth, just felt the need to let you know what’s going on. We should be honest, at least, I am.

          Thanks for the replies folks, I hope this will get solved soon :-)

          October 11, 2011 @ 6:38 pm | Reply
  162. @John

    The goal is 100MB/s+ with load. 2.6.32 performed 20-30MB/s higher. Other problems with that kernel erased all positive benefits.

    October 11, 2011 @ 6:17 pm | Reply
    • john:

      yup, I don’t see any problem now, good job. get a vacation or something…

      October 11, 2011 @ 6:35 pm | Reply
    • hope everything would be ok this time.

      October 11, 2011 @ 7:22 pm | Reply
  163. Christian Pierce:

    Out of stock :(

    October 11, 2011 @ 7:45 pm | Reply
    • Limited stock will be available today anytime after 5:00PM CDT to exhaust the original IPv4 space for this sale. The quantity that will be available is 14.

      If demand is high we can reprovision the previous two servers that were migrated from that can be setup with the proper functioning OS/Kernel. This would allow for many of these to be available. We would need commitments to set this up. If interested, register and open a ticket requesting one of these servers. If enough are received a third (possible 4th) node can be added.

      October 11, 2011 @ 8:06 pm | Reply
  164. Update:

    1) Reports are coming in that TUN/TAP is working properly now.
    2) IPv6 address assignment/routing fix is incoming later today.
    3) Other than some various outstanding small issues support wise the stability issue (priority #1) has been resolved.

    October 11, 2011 @ 8:13 pm | Reply
  165. Stock on these servers are available. Only 7 left.

    October 11, 2011 @ 11:20 pm | Reply
    • danielfeng:

      So 7 people has quit? Ordered one anyways.

      October 11, 2011 @ 11:26 pm | Reply
  166. That number was around 8. Two decided to come back + some IP’s opened up due to normal billing churn. Added 14 to stock and now 6 are left.

    October 11, 2011 @ 11:32 pm | Reply
  167. Brandon:

    What’s up with the IP problems?

    October 11, 2011 @ 11:34 pm | Reply
    • IPv6 IP’s? SolusVM did not setup properly thus requiring manual entry. They need to work on that a little. Fighting the stability battle took so much time or it would working now.

      October 11, 2011 @ 11:41 pm | Reply
      • Brandon:

        No the IPv4 deal, I see a lot of talk about not having enough!

        October 11, 2011 @ 11:42 pm | Reply
  168. kevin:

    Hello Brandon, please take care of ticket #771500

    October 12, 2011 @ 12:17 am | Reply
  169. Very tempting, the offer is good. Nah the comments are interesting too… hahaha life life life life… different people, different upbringings thus what I see here today…

    October 12, 2011 @ 2:08 am | Reply
  170. ZAY:

    72 hours with no answer on a ticket #450756:(
    Original comment here

    October 12, 2011 @ 2:54 am | Reply
    • ZAY:

      Got the reply, looks like Brandon does look at the place often :)

      October 12, 2011 @ 3:05 am | Reply
      • The number of support tickets worked over the past 6 days would scare most people. Support hell does not begin to describe it. I’m just happy we have the issues behind us now.

        October 12, 2011 @ 3:07 am | Reply
        • danielfeng:

          Do you know how to disable SolusVM login email? Couldn’t find the option.

          October 12, 2011 @ 4:43 am | Reply
        • Ricky:

          Check your solusVM profile page.

          October 12, 2011 @ 5:02 am | Reply
        • danielfeng:


          Thanks, found it.

          October 12, 2011 @ 6:09 am | Reply
    • Answered now. It was not a pressing issue and we were putting out fires at the time. Sorry.

      October 12, 2011 @ 3:05 am | Reply
      • eric dela cruz:


        my vps was working fine now, what about the days where tun device are down?
        can we get that days back?

        by the way im happy now server’s good can’t find such a word to describe
        all i know it has top notch high speed performance
        good job Mr. Brandon ^_^


        October 12, 2011 @ 3:28 am | Reply
        • Come on now — A epic VPS for $7.00/mo ;)

          [root@ovz7 ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
          16384+0 records in
          16384+0 records out
          1073741824 bytes (1.1 GB) copied, 7.60314 seconds, 141 MB/s

          All kidding aside thank you for the compliment! I’m glad to see you happy.

          October 12, 2011 @ 4:27 am | Reply
  171. Rolling back to CentOS 5 did the trick.

    [root@ovz7 ~]# uptime
    00:13:38 up 1 day, 27 min, 1 user, load average: 5.08, 3.79, 3.38

    This is roughly a hour over the longest uptime we were able to achieve with 6.0.

    October 12, 2011 @ 5:15 am | Reply
  172. Mark:

    Brandon / Brian

    I know you have both been getting everything sorted with this part of your service but I am still waiting for my VPS server to be setup, I know I have had an email from both of you a few days ago saying you were setting it up that night or just finishing patching the server.

    I have been waiting now for about 2 months to get this server setup I have logged tickets on your system that don’t get answered, all I want is a working server, I have even had 3 invoices for it :)

    Account is rabsoft2 and here is the Ticket numbers

    Ticket ID Date/Time Created Status View
    2534 08/30/2011 18:35:12 Open View
    2551 09/05/2011 18:53:39 Open View
    2566 09/15/2011 21:50:37 Open View

    I be nice if you could give some urgency to setting up the server


    October 12, 2011 @ 5:29 am | Reply
    • john:

      Is this Real?

      October 12, 2011 @ 6:09 am | Reply
      • Yes it is. We dropped the ball on Mark’s other server on the VMware side.

        He will be taken care of and compensated for his worries.

        October 12, 2011 @ 6:13 am | Reply
      • Mark:

        Yep 100% real but I did order one of there vmware servers, not what is offered here. But for some reason I never get a response to the tickets that I raise and only seem to get a response when I post on here

        October 12, 2011 @ 6:13 am | Reply
        • To my only defense on this (which is not much) we simply lost track of it. The instance is built and updated. I’m finishing up a few last items and you have it.

          October 12, 2011 @ 6:15 am | Reply
        • Mark:

          Thanks Brandon :)

          October 12, 2011 @ 6:18 am | Reply
  173. @Mark — It’s done. eMail sent with the info. Invoices are cleared. Tickets are closed.

    Enjoy and I’m sorry for the delay.


    October 12, 2011 @ 7:36 am | Reply
    • Mark:

      Thanks Brandon for your help all sorted now

      October 12, 2011 @ 7:51 am | Reply
  174. ty:

    :~# uptime
    12:43:25 up 16:08, 1 user, load average: 0.04, 0.07, 0.05


    October 12, 2011 @ 8:45 am | Reply
    • Nope! 28.06 Hours uptime..

      Depending on where you were in regards to signups you might have been a late migration. It ran most of the night last night. A lot of customers have already maxed out their 50GB storage and it take a little while to copy that.

      [root@ovz7 ~]# uptime
      03:52:24 up 1 day, 4:06, 1 user, load average: 4.29, 3.47, 3.54

      [root@ovz7 ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
      16384+0 records in
      16384+0 records out
      1073741824 bytes (1.1 GB) copied, 8.43522 seconds, 127 MB/s
      [root@ovz7 ~]#

      October 12, 2011 @ 8:55 am | Reply
  175. ty:

    migration?will change ip?

    October 12, 2011 @ 9:40 am | Reply
    • No, migration to resolve system issues has already happened. No IP change – No more issues. Service is stable.

      October 12, 2011 @ 9:47 am | Reply
  176. something bad happens on the route to china:<
    suffering 50% packet loss now

    October 12, 2011 @ 10:41 am | Reply
  177. Alex Jordan:

    Is this a scam or what? I submitted a support ticket almost 1 week ago and still no answer… Is there any way to get our money back or at least talk to someone about the problems i have with the server?

    October 12, 2011 @ 1:03 pm | Reply
    • vedran:

      What problems do you have?

      October 12, 2011 @ 1:19 pm | Reply
    • Biplab:

      I also have same complaint. Support is Very Very Slow. It is slow to such an extent that anyone will feel that tickets are being ignored.

      I submitted my first ticket on 06/Oct. I got a reply and was asked to wait. Subsequently I reminded them twice on 08/Oct and 11/Oct. Still the ticket has not been addressed by them. And it was about IPV6 address assignment.

      October 12, 2011 @ 1:24 pm | Reply
      • same here.. my 3 ticket not yet got answer…

        October 12, 2011 @ 3:22 pm | Reply
        • And not a single one of you can give a ticket number as reference….

          Granted they may be having issues. Just annoying that none of you can back up what you’re saying.

          October 12, 2011 @ 5:32 pm | Reply
  178. Biplab:

    @drmike, did you ever provide any proof that you are a Real Dr? When 3 of us are saying something it may not be entirely false.

    I’ll be glad to provide details if Brandon asks. As I write this, I just received reply of another open ticket with them.

    October 12, 2011 @ 5:57 pm | Reply
    • circus:

      Dude, not cool.. no need to insult, just answer his question.

      October 12, 2011 @ 6:16 pm | Reply
    • We know the ticket information. It’s related to IPv6 assignment and the last update was that it was being looked at.

      I understand the delay is in resolution but please do not make it look like we are ignoring your request because in truth there has been a response to you.

      October 12, 2011 @ 6:45 pm | Reply
      • Biplab:

        I hate to do this, but you left me with no choice but to post my ticket no and ask here for support. Can you please look into Ticket #282540?

        October 15, 2011 @ 11:21 am | Reply
    • Biplab:


      I’m not insulting him. I’m just replying in a similar manner OP posted. If I can give specific date and other information, I’m not cooking up story – there is a history behind it.

      LEB is not a support medium and I believe putting up one’s specific ticket number is similar to asking provider for a Quick support.

      @BH – eNetSouth

      I suggest you read my earlier post again. I wrote – “It is slow to such an extent that anyone will feel that tickets are being ignored.” I didn’t say you are “ignoring” tickets. I also mentioned that initially I received one reply on 06/Oct/2011.

      I gave polite reminders to look into the issue. You also acknowledged that you were aware of the ticket. Still, neither an update nor an announcement was made to clear the air.

      Your original offer comes with one IPV6 address. I understand that you had some difficulty setting it up automatically. However, IMO, manual IP assignment should not take such a long time.

      October 12, 2011 @ 11:17 pm | Reply
      • I believe putting up one’s specific ticket number is similar to asking provider for a Quick support.

        Considering how many false reviews and comments we have around here, doing something a simple as covering your ass by providing a ticket number seems to be a no brainer to me.

        I’m not cooking up story – there is a history behind it.

        That’s fine but if you’re not offering up even a single bit of proof of such, all we can do is assume that you’re telling the truth. Offer some proof and we know what you say is correct.

        LEB is not a support medium

        You’re right of course but even LEA says feedback is welcome. if a provider isn’t providing support and/or they’re having problems with their servers, that’s feedback and I don’t think there’s a single person here who doesn’t want to hear that.

        @drmike, did you ever provide any proof that you are a Real Dr?

        Says the commenter with a fake name. i post with my real name and a real email address. Until you do the same, don’t even think about throwing stones.

        When 3 of us are saying something it may not be entirely false.

        No, not really. We’ve had idiots here try this before all commenting from the same IP address about other providers. LEA has outed them before. It’s been done.

        And I never said it was false. I said your method of communicating your problem(s) was an issue.

        I’m not insulting him

        Actually you did (Those doctorates were the worst things I ever did.) but I’m used to it on this site. You’re just brain dead like many of the f0lks here.

        October 12, 2011 @ 11:37 pm | Reply
        • Biplab:

          Well I do use real name, email id to post here. And if my post insulted you in anyway, I’m sorry for that.

          October 12, 2011 @ 11:44 pm | Reply
  179. Alex Jordan:

    If you looked closely at http://www.lowendbox.com/blog/enetsouth-7-2gb-openvz-vps-in-san-jose/#comment-48259 you’ll see that there’s a ticket number there (4 days ago).

    October 12, 2011 @ 6:04 pm | Reply
  180. cim:

    hey brandon when is the offer available again?

    October 13, 2011 @ 10:01 am | Reply
    • Depending on how things look with loads on the node.. I can possibly open up 5 more in stock. I do not want to lose 10 customers due to performance to get a couple more. Check in later this evening.

      I have some IP’s in reserve that could be used.


      October 13, 2011 @ 12:36 pm | Reply
      • danielfeng:

        Is it possible to enable “Central Backup” in SolusVM? I found it’s very useful as you can snapshot your current system and then re-install difference distros before finally deciding which one to go with. For example Arch is my favorite but seems on OVZ it doesn’t have the best disk i/o.

        October 13, 2011 @ 3:07 pm | Reply
  181. Good news about OpenVZ and 2.6.32el kernels.

    This was the only bug left in the kernel that was causing stability issues that I found. I opened this Monday AM and as of last night it is now patched upstream.


    So in theory — (I don’t have the balls to try it after the beatdown I took last weekend) OpenVZ should now be stable with 2.6.32el host nodes.

    October 13, 2011 @ 12:39 pm | Reply
    • john:

      Hey Brandon, what is the reason behind not answering ticket?
      too busy, heck with it, or what ticket?

      October 13, 2011 @ 2:13 pm | Reply
    • john:

      is it possible to answer a simple, very simple ticket sitting for days.?

      October 13, 2011 @ 2:45 pm | Reply
    • danielfeng:

      Great news! My another OpenVZ VPS is running on a .32 kernel host and it is stable:


      Also it has VSwap.

      BTW I found significant disk i/o difference between Arch & CentOS 6 on that VPS (Arch was only ~45MB/s while CentOS 6 is 150+MB/s). On your VPS Arch can get ~150MB/s, haven’t tried CentOS/SL yet.

      October 13, 2011 @ 3:00 pm | Reply
    • danielfeng:

      Hey Brandon, any plan to give it a shot (.32 kernel)? I have a VPS somewhere else running on a 2.6.32-042stab036.1 host and it’s working well.

      w/ current .18 kernel the hostname of the host is showing (like me@ovzX) instead of that of the guest.

      And about the balls… don’t worry, check this out:


      October 14, 2011 @ 6:40 pm | Reply
      • LOL

        Well, the problem seems associated to the Sandy Bridge platforms, most providers don’t use these machines, that’s why some of us have VPSs with .32 without issues

        October 14, 2011 @ 7:00 pm | Reply
        • danielfeng:

          Oh, that could be the reason. It’s on an AMD Opteron 4174 HE.

          October 14, 2011 @ 7:03 pm | Reply
  182. ksvcu007:

    is enetsouth down? can’t access lowendtalk also.

    October 13, 2011 @ 1:34 pm | Reply
  183. Alex Jordan:

    Am i missing something here? Is ticket support a premium on this service (enetsouth i mean)? I’ve posted a support ticket and lots of comments here and still no answer. One more day and i’ll start a paypal dispute to get my money back (coz i haven’t been able to use the vps at all). Hope someone will notice me then – $7 not a big deal, it’s not a problem of money, it’s really a problem of lack of respect.

    October 13, 2011 @ 3:26 pm | Reply
    • Why have you not been able to use the VPS? It was delivered on 10-6-11.

      October 13, 2011 @ 3:48 pm | Reply
    • danielfeng:

      Alex, have you tried to ssh to your VPS? Their mail server was not configured correctly (DKIM etc.) so notification emails from them might be sent to spam folder.

      October 13, 2011 @ 4:21 pm | Reply
    • Please check the ticket.

      October 13, 2011 @ 4:28 pm | Reply
  184. innya:

    Yes, Please check your spam folder.
    I have VMware VPS with ENS since 8/2010.
    I ordered 2 more OpenVZ vps and all notification went into my spam folder.

    October 13, 2011 @ 4:56 pm | Reply
  185. angrysock:

    So I’m just gonna ask this question here as they seem to get answered faster :p

    Anyway, I’m unable to login to the serial console with the provided connection settings. Just says my password is wrong. Tried changing my password but to no avail.

    October 14, 2011 @ 3:04 am | Reply
    • innya:

      try to use putty.

      October 14, 2011 @ 3:17 pm | Reply
      • angrysock:

        Already tried. Nothing. Opened up a support ticket, hopefully will get fixed soon. Otherwise, VPS is unusable :(

        October 14, 2011 @ 3:24 pm | Reply
        • innya:

          can you log on to solusvm control panel?
          If so, logon and reset your root password there.

          October 14, 2011 @ 3:29 pm | Reply
        • angrysock:

          Can login and already tried changing the password for the control panel and the VSP :( All you need to do is follow the directions in the “connection settings” box thing-y

          October 14, 2011 @ 3:36 pm | Reply
      • innya:

        Also, you can reinstall the os from solusvm and login as root and create and setup the new userid and password. If you can, it is quicker to do it yourself.

        October 14, 2011 @ 3:37 pm | Reply
        • angrysock:

          Ah, able to login as root which I shouldn’t be able to do… Using Ubuntu 11.04. I thought Ubuntu and a lot of other distros disabled the ability for root to login or just didn’t give root a password or something like that.

          October 14, 2011 @ 3:42 pm | Reply
        • innya:

          I’m assuming that your login as first time.

          October 14, 2011 @ 3:42 pm | Reply
        • innya:

          you are always logon with root first and you setup userid and disable root

          October 14, 2011 @ 3:44 pm | Reply
        • angrysock:

          Huh, anytime I setup Ubuntu myself, root was always disabled. Anyway, thanks for the help! Will be sure to disable promptly.

          October 14, 2011 @ 3:47 pm | Reply
  186. Sampepuas:

    it’s says the storage = 50GB
    but why i only get 40Gb ?

    October 14, 2011 @ 4:02 am | Reply
    • innya:

      You should need to open low priority ticket.

      I have a few numbers off on my spec as well. Something might have caused to setup wrong.
      But, it is not a big or high priority problem and they can fix it.

      October 14, 2011 @ 3:25 pm | Reply
  187. Alex Jordan:

    All working now, the guys fixed everything now. Basically i didn’t get my welcome email with the server details (was in the spam folder) and i couldn’t login to the the vps panel (didn’t know the URL) and also could not login via ssh (didn’t know the password – also was in the email i got in the spam folder).

    All fixed, thanks guys.

    October 14, 2011 @ 7:37 am | Reply
    • vedran:

      They should really fix their emails, I’m still waiting one for the VPS I’ve been using since May :P

      October 14, 2011 @ 10:34 am | Reply
    • danielfeng:

      Are you using gmail as well? Sometimes it’s too restrict. If the email sent by private server does not pass their test (not properly signed or the server is not listed as permitted in SPF record), gmail will put it into spam folder directly.

      October 14, 2011 @ 11:09 am | Reply
      • vedran:

        Yes, but never had any problems with other providers, and some of them even had @example.com email.

        October 14, 2011 @ 11:20 am | Reply
      • We don’t use SPF’s and I don’t have that problem with email coming from my servers and going to GMail.

        They do look at rDNS though. They will mark as spam on those.

        October 14, 2011 @ 3:19 pm | Reply
        • danielfeng:

          Right. I found SPF is much easier than rDNS as one may have multiple sites hosted on the same sever sharing same IP or mail server. In that case rDNS cannot cover all of them. If SPF is set then gmail won’t perform rDNS lookup.

          I sign all emails with DKIM and also set SPF in DNS. In gmail both “mailed-by” and “signed-by” will show up.

          October 14, 2011 @ 3:40 pm | Reply
  188. k:


    Why don’t you use KVM instead of OpenVZ if you’re not overselling on CentOS 6?

    October 14, 2011 @ 9:36 am | Reply
  189. For the ones who are waiting:

    A new stock of 30 will be available today from the other node with Softlayer – San Jose! Spread the word because after that block is exhausted it will be the end of this sale.

    October 14, 2011 @ 4:26 pm | Reply
    • would there be kinda lesser vps plan like 512/1G ram 20/30G HDD and 500-1T bandwidth with a lower price?
      the 7 usd plan is great but i think it is kinda too luxury for what i am using for:)

      October 14, 2011 @ 7:06 pm | Reply
  190. XPHONES:

    We are currently out of stock on this item so orders for it have been suspended until more stock is available. For furthur information, please contact us.

    October 14, 2011 @ 5:56 pm | Reply
  191. Ang:

    Still waiting for my mail , ticket ID #531419 . Just changed my mail to gmail so that I can receive the welcome email on my spam folder :D

    October 15, 2011 @ 5:58 am | Reply
  192. Just have ordered and finished the payment, still waiting the notifications

    October 15, 2011 @ 9:49 am | Reply
    • Ang:

      Did you got your activation mail yet ?

      October 15, 2011 @ 5:34 pm | Reply
  193. world_weapon:

    I signed up, but wasn’t until I read through all the posts that I found the notifications that showed up in the My Emails section in the spam box. Overall, I am happy with the first deal I got back in June this year. Hopefully there won’t be any issues while this is getting setup…..

    October 15, 2011 @ 11:46 am | Reply
  194. JI:

    How much time from placing order to being able to access the VPS Control Panel? Thanks.

    October 15, 2011 @ 1:15 pm | Reply
  195. Nicolas:

    I have ordered one too, but only 40GB HDD and 1TB BW. Ticket not replied.

    October 15, 2011 @ 5:53 pm | Reply
    • Sampepuas:

      same with me…
      i’ve 40Gb storage too…
      yesterday i send a ticket..
      i hope they will reply my ticket soon..
      fyi… my ticket num is #159672 :D

      October 16, 2011 @ 2:20 am | Reply
      • Nicolas:

        I will give them one more day and let paypal take care of it after that.

        October 16, 2011 @ 2:58 am | Reply
  196. Lowender:

    My VPS has been down for 2 days and they aren’t answering support tickets. Great.

    October 15, 2011 @ 6:41 pm | Reply
    • Jinme:

      Me too, I don’t understand why support is off

      October 15, 2011 @ 8:11 pm | Reply
      • Rich K:

        Me too, I’v sent a ticket and no reply since yesterday, At least as a company they should have the damn curtsy to respond.

        October 15, 2011 @ 11:23 pm | Reply
      • Tom:

        If you read prior offers you would know that you’ll be out of support pretty damn fast after your purchase, it’s not like it happens for the first time.

        October 16, 2011 @ 9:51 am | Reply
        • We can not justify the lack of support and service for more than two days, with any provider.

          October 17, 2011 @ 3:11 pm | Reply
        • Joel Haasnoot:

          No support isn’t an option when the whole KVM Node is down. That should send lots of alarm bells rininging… Apparently Brandon doesn’t care that he gets bashed here…

          October 17, 2011 @ 3:15 pm | Reply
  197. JTR:

    Anyone know if there’s any swap on these, or if 2GB is it?

    Just wondering, thinking of renting one for a month or two.

    October 15, 2011 @ 7:30 pm | Reply
    • danielfeng:

      .18 kernel so no vswap. Also 2GB ram, no burst.

      October 15, 2011 @ 8:09 pm | Reply
  198. Carlos:

    My kvm Its down,few hours ,and dont have any info when Its online,
    Cheaper vps Its equal a bad service?

    I dont understand nothing

    October 16, 2011 @ 2:14 am | Reply
    • Joel:

      I’m an older customer, and am having trouble now too, with no support requests being answered…

      October 16, 2011 @ 2:13 pm | Reply
  199. JTR:

    Got my VPS, it seems good so far… There is one little mistake they made, as it is showing 1TB of BW and 40GB of disk, but I’m sure that they’ll fix it (I already sent in a low priority ticket).

    [root@Volcano ~]# dd if=/dev/zero of=test bs=64k count=512 oflag=dsync
    512+0 records in
    512+0 records out
    33554432 bytes (34 MB) copied, 0.320787 seconds, 105 MB/s
    [root@Volcano ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 10.1358 seconds, 106 MB/s

    Stacks up nicely, a little faster than my Up2Vps vps… Let’s test the network speed to two locations.

    [root@Volcano ~]# wget http://speedtest.dal01.softlayer.com/downloads/test100.zip
    --2011-10-16 10:58:07--  http://speedtest.dal01.softlayer.com/downloads/test100.zip
    Resolving speedtest.dal01.softlayer.com...
    Connecting to speedtest.dal01.softlayer.com||:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104874307 (100M) [application/zip]
    Saving to: `test100.zip'
    100%[======================================>] 104,874,307 27.7M/s   in 4.6s    
    2011-10-16 10:58:12 (21.8 MB/s) - `test100.zip' saved [104874307/104874307]

    Damn, VERY good! VERY impressed! Let’s try another…

    [root@Volcano ~]# wget http://speedtest.wdc01.softlayer.com/downloads/test100.zip
    --2011-10-16 11:00:54--  http://speedtest.wdc01.softlayer.com/downloads/test100.zip
    Resolving speedtest.wdc01.softlayer.com...
    Connecting to speedtest.wdc01.softlayer.com||:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 104874307 (100M) [application/zip]
    Saving to: `test100.zip.1'
    100%[======================================>] 104,874,307 20.7M/s   in 7.7s    
    2011-10-16 11:01:02 (13.0 MB/s) - `test100.zip.1' saved [104874307/104874307]

    So, while they might have messed up a little on provisioning, my first impression of it is very good. Maybe I’ll post more tests of this and my Up2Vps vps later.

    Greatest issue I’m now facing is finding a use for my servers :D

    October 16, 2011 @ 7:03 am | Reply
    • Hi,
      it’s depend on our node some nodes have 1Gbp .

      [root@xxx ~]# wget http://cachefly.cachefly.net/100mb.test
      --2011-10-21 14:28:48--  http://cachefly.cachefly.net/100mb.test
      Resolving cachefly.cachefly.net...,
      Connecting to cachefly.cachefly.net||:80... connected.
      HTTP request sent, awaiting response... 200 OK
      Length: 104857600 (100M) [application/octet-stream]
      Saving to: `100mb.test'
      100%[======================================>] 104,857,600 60.9M/s   in 1.6s
      2011-10-21 14:28:50 (60.9 MB/s) - `100mb.test' saved [104857600/104857600]
      [root@xxx ~]
      October 21, 2011 @ 12:36 pm | Reply
  200. JI:

    Starting to be a bit concerned. No response to Support ticket . . .
    Full Control Panel not enabled.
    I bought 2 VPS. Need to change the OS, though, and reinstall.
    I have two similar VPS purchased through chicagoVPS. They are working great, and Support team responds no problem.

    enetsouth . . . please help . . . thanks!

    October 16, 2011 @ 6:29 pm | Reply
    • vedran:

      Check your client area and see if your VPSes are active. If they are, you’ll see control panel username/password below the VPS information.

      https://ovz1.enetsouth.com:5656/login.php is the link to the control panel.

      They do appear to reply to their support tickets slowly. Can’t really confirm that as I never had the need to send one.

      October 16, 2011 @ 6:40 pm | Reply
  201. Dominik Langer:

    Ordered three days ago and the server is still not online. I payed for 30 days and 10% downtime until now. Other providers set up the servers within a few hours.

    I’ll give them 1 more day before I contact paypal and get my money back.

    October 16, 2011 @ 7:56 pm | Reply
  202. Carlos:

    I OPEn dispute in paypal to get back my money

    October 16, 2011 @ 11:04 pm | Reply
  203. Like everyone else here, been down for a handful of days.. lost track.

    I hit “boot” in the control panel, it doesn’t boot.

    Submitted a ticket as usual, high priority.. no response.

    October 17, 2011 @ 3:12 am | Reply
  204. veer:

    KVM paid 2 days back, not provisioned yet.
    @brandon You’ll end up getting personal loans in order to be able to clear paypal refunds and penalties.
    The dispute list seems to be growing like hell.

    October 17, 2011 @ 3:47 am | Reply
    • What happened to them?Though my vps is working fine now, but I am concerned why they haven’t show up for several days.

      October 17, 2011 @ 3:49 am | Reply
    • Biplab:


      Probably you are not aware how PayPal treats this kind of transactions. According to PayPal these items are Virtual goods/intangible items. There is no PayPal protection for these kind of items. If any provider wants to be Nasty, all he has to do is to inform PayPal that the buyer bought an intangible goods. Buyer will then surely loose that dispute.

      Credit Card Chargeback is probably better; in the sense that PayPal informs the same thing (i.e. intangible goods) to seller. So seller himself has to deal with the bank directly to resolve that dispute. However I haven’t tried that.

      October 17, 2011 @ 4:08 am | Reply
      • veer:

        I paid through credit card using the paypal gateway.
        Hence, I will raise a credit card charge dispute, rather than a paypal dispute.
        Let paypal and enetsouth decide, who is willing to get screwed. I personally would like both of them to have it.
        Nobody actually cares about the money lost in single digit numbers.:)

        October 17, 2011 @ 3:56 pm | Reply
        • Christian:

          If you paid through paypal, you can forget your refund. :)

          October 17, 2011 @ 4:04 pm | Reply
        • veer:

          At this point, I’ll just file a dispute with my credit card bank and leave it at that. There is nothing more i am willing to do for $7.

          Even if enetsouth gives a vps now, I won’t use it anyway and cancel it immediately.

          The money spent is the cost of my decision to choose enetsouth. And fortunately, a much better provider stocked the very next day and I have all my requirements fulfilled for now.

          October 17, 2011 @ 4:21 pm | Reply
        • veer:

          Finally, paypal did refund my money without me contacting them.
          As said earlier, I don’t have a paypal account.
          I paid through a safe virtual credit card provided by my bank(through the paypal gateway) and my bank is the only place(Apart from LEB and enetsouth) that I raised a complaint.

          November 4, 2011 @ 3:20 pm | Reply
  205. Stefano:

    Guys and girl,

    my VPS in Birmingham with them is down since 5 days!!!!!!!

    They also don’t reply to tickets.

    Really really bad experience with them.


    October 17, 2011 @ 8:21 am | Reply
    • Joel Haasnoot:

      Same, sent two tickets and they weren’t answered.

      October 17, 2011 @ 3:12 pm | Reply
  206. Adam:

    Also most links on http://enscloud.com/ are broken ..

    But as long as LET works I guess there is nothing to worry about :)

    October 17, 2011 @ 10:22 am | Reply
    • Biplab:

      Will you pay for your offline server in the coming days as long as LET is up?

      October 17, 2011 @ 10:34 am | Reply
    • Well. I keep LET backup on every 4-hours schedule. The rule of thumb in this space has always been — never trust a provider and always have a backup or a DR solution.

      October 18, 2011 @ 8:07 am | Reply
  207. id:

    anybody cancel the vps? how about refund?

    October 17, 2011 @ 2:53 pm | Reply
    • john:

      I’ve got refund finally.

      October 17, 2011 @ 6:00 pm | Reply
  208. The service is down. Five days and counting… they aren’t answering support tickets. My customers are very angry, bad experience.

    October 17, 2011 @ 3:21 pm | Reply
    • innya:

      one of my went down since Friday 10/14/2011 evening 4:00pm central US time according to my monitoring statics.

      October 17, 2011 @ 5:10 pm | Reply
  209. Biplab:


    Looking at the way this whole fiasco is developing – probably you should also look into moving LET to another host for the following two reasons-

    1) Reliability.

    2) Reputation – A host which provides such a bad service should not be allowed to become a sponsor of LET.

    October 17, 2011 @ 5:09 pm | Reply
    • innya:

      LET is on VMware vps in Chicago. I have VMware vps at chicago where LET running. My other sanjose vps is running without problem as well.

      One of my down vps is in Birmingham, Al.

      October 17, 2011 @ 5:16 pm | Reply
      • Sure is running fine?? The mine is in 98.158.x.x
        And just today, is down… =| after 60+ days uptime u_u Also vcenter is down :P

        October 17, 2011 @ 5:58 pm | Reply
  210. I’m sure Brandon will be coming here ASAP, eNetSouth is currently flooded with lots of help requests

    October 17, 2011 @ 5:11 pm | Reply
  211. 2GB memory
    50GB storage
    1500GB/month data transfer on 1Gbps
    1x IPv4 + 1x IPv6

    I wonder why it’s down then….Mad Overselling.

    October 17, 2011 @ 5:13 pm | Reply
  212. danielfeng:

    Is it being oversold? The signup link is still working and I did notice a disk i/o performance decrease recently (almost 60MB/s less than before sometimes). I’m on ovz7 and I believe that’s the last node they have. I think on Oct 13th it’s already sold out but looks like more have been opened on the same node(s):

    Brandon – eNetSouth:
    Depending on how things look with loads on the node.. I can possibly open up 5 more in stock. I do not want to lose 10 customers due to performance to get a couple more. Check in later this evening.

    I have some IP’s in reserve that could be used.


    I don’t think it’s a good idea to oversell at this time even if current load is okay. Not everybody has put their production sites on there and I believe most of them are still testing. Once they do the real job in the next couple of months, it will make the performance look really really bad.

    PS: interestingly when I was about to post, the disk i/o seems back to normal.
    PS2: decreased again.
    PS3: back to normal. okay you win, I’m gonna play PS3 now.

    October 17, 2011 @ 6:26 pm | Reply
    • JTR:

      Also on OVZ7, it seems to be doing well so far. Haven’t put it under much load yet.

      October 17, 2011 @ 7:01 pm | Reply
    • Not everybody has put their production sites on there…

      You’d put production websites on a $7, 2gb server?

      OK. Guess we have different definitions of ‘production’.

      October 17, 2011 @ 11:03 pm | Reply
      • danielfeng:

        As a load balancer/reverse proxy/mysql replication server I don’t see any problems.

        October 17, 2011 @ 11:35 pm | Reply
        • Sure, OK. Though for those tasks I’d pick providers with some reputation for uptime, & support when things aren’t up.

          October 17, 2011 @ 11:45 pm | Reply
        • Biplab:

          I don’t see issue with running a production site, with proper backup, serving few customers / users. My private mail server is running on a 7$ vps serving about 4 users. It’s performance is not great; but good enough for my 4 users. I’m not going to spend 50-100$ to get a dedi for such case.

          This provider is sponsoring LET and because of this fact very few people would doubt that they will be unreliable.

          October 17, 2011 @ 11:57 pm | Reply
        • I don’t see issue with running a production site, with proper backup, serving few customers / users. My private mail server is running on a 7$ vps serving about 4 users. It’s performance is not great; but good enough for my 4 users. I’m not going to spend 50-100$ to get a dedi for such case.

          I run a mailserver for 160 active clients. It has 540MB memory, performance is excellent, and it costs $18/month.

          But that really doesn’t matter.

          My big concern here is that Enetsouth had built a nice niche market — quality VMWare VPSs at an affordable price — which few other providers could touch. Their reputable was growing. This site — lowendtalk.com — is testament and proof.

          But then what do they do? Build on that? No. Instead they dive face-first into the massively oversold OpenVZ market, and compete with every kid who can charge two month’s budget server rental to the parent’s credit card.

          Enetsouth is two guys. Right now they’re probably working double-overtime trying to put out fires resulting from this “fantastic” deal, rather than tending to their VMWare clients.

          I just don’t understand it.

          October 18, 2011 @ 12:31 am | Reply
      • danielfeng:

        How does VMware compare to Xen and KVM in terms of VPS? I only have VMware workstation version.

        October 18, 2011 @ 1:48 am | Reply
  213. Ricky Wong:

    Alabama up again around 12:27 PDT Mon 10/17.
    (Went down around 14:00 PDT Fri 10/14)

    I’m moving my most critical services elsewhere.

    October 17, 2011 @ 7:52 pm | Reply
    • Joel Haasnoot:

      Mine’s up too. The sloppiest part? From monitoring stuff I have running I can see the server was up, and running and it had network access, just looks like the network wasn’t connected to the internet… I’d like now to know what happened…

      October 17, 2011 @ 8:03 pm | Reply
      • Ricky Wong:

        Yes, I see exactly that as well.

        October 17, 2011 @ 8:04 pm | Reply
  214. JTR:

    If anyone is having problems, could they post their node? It may be that certain nodes are having issues… Just wondering, as it seems that experiences with this host range from highly satisfied to very unhappy.

    October 17, 2011 @ 9:49 pm | Reply
    • Joel Haasnoot:

      I’m a older customer, totally not related to this buy, but their KWM1 node in Alabama was down all of the weekend. Servers were up, internet connectivity down.

      October 17, 2011 @ 9:54 pm | Reply
  215. Vmware san jose, but I don’ t know what node. Waiting some time…

    October 18, 2011 @ 1:57 am | Reply
  216. vaman:

    my vps has been offline for several hours
    Node OVZ2 – San Jose – 8×8

    October 18, 2011 @ 2:05 am | Reply
    • vedran:

      Same node, VPS down. That’s not the one from this offer, that one’s still running.

      October 18, 2011 @ 7:57 am | Reply
    • lidouf:

      Datacenter Location: San Jose, CA – eNetSouth West

      October 24, 2011 @ 4:20 pm | Reply
  217. john:

    You guys better get out of there, I finally got refund.

    October 18, 2011 @ 2:29 am | Reply
  218. Terry:

    My VPS is currently offline too – vmware@SJ, but I’m not sure what node.

    Submitted a ticket, but by the sounds of things it’s not likely I’ll see a response anytime soon.

    My VPS had great performance & pretty good uptime too – it’s a shame that ENS is let down by support issues.

    October 18, 2011 @ 3:53 am | Reply
    • David:

      I am having a problem with the San Jose vmware right now too. It is bugging me. I agree, I’ve had all my emails ignored, otherwise it would be a great company. I have been with them almost a year.. while my machine has been good until now I am not sure if I want to stay with them because of this, given that I rarely ever contact them.

      October 18, 2011 @ 4:44 am | Reply
    • Same here; my normally reliable VMware VPS in San Jose has been down for 12+ hours now. My guess is that Brandon is probably swamped, but it would be nice to get some kind of an update.

      October 18, 2011 @ 5:15 am | Reply
      • andy:

        Mine too.
        My SanJose VMware have been down for about 10+ hours, submited a ticket and no one answersing~~~

        October 18, 2011 @ 7:18 am | Reply
  219. Han:

    Mine is down too. VMware@San Jose. submitted a ticket, and no one answering either… …

    October 18, 2011 @ 7:26 am | Reply
  220. David:

    VPS is still down… what is going on here…….

    October 18, 2011 @ 6:06 pm | Reply
  221. john:

    What’d you mean ‘what’s going on’, they are gone.
    I’ve got refund, why didn’t you?

    October 18, 2011 @ 6:32 pm | Reply
    • I am afraid of that…

      I want a refund of my last payment for my VMware SJC…

      October 18, 2011 @ 7:19 pm | Reply
    • They have gone? Is that confirmed..

      October 18, 2011 @ 7:24 pm | Reply
      • john:

        Nobody answers for days, what do you think?

        October 18, 2011 @ 7:40 pm | Reply
    • Terry:

      I daresay that for some a refund is not the top priority.

      If you have nothing but hearsay to contribute, then please don’t post anything.

      October 18, 2011 @ 9:45 pm | Reply
  222. I do not think eNetSouth abandoned their ship… Be patient folks :-)
    (I do understand you though)

    October 18, 2011 @ 7:49 pm | Reply
  223. David:

    They emails are getting rejected too. I tried to email support and brandon… no answer..

    October 18, 2011 @ 7:53 pm | Reply
    • That’s right David, it’s quite strange indeed.
      Brandon has proven their stability and I really do think that he plans to stay, perhaps something happened or something. (Even I emailed Brandon to get some news, but it was rejected)

      I’m sure he will come here.

      October 18, 2011 @ 7:57 pm | Reply
  224. john:

    I warned above to get refund, nobody listened, and this is what happened.
    I’ve got 2 refunds from Brandon.

    October 18, 2011 @ 8:41 pm | Reply
  225. Paul:

    Wow and i was going to order from this guys good thing you guys are always with the constant feed thanks to everyone who posted really appreciate it

    October 18, 2011 @ 9:05 pm | Reply
  226. tux:

    I have just received one email from Brandon. He is alive!

    October 18, 2011 @ 10:30 pm | Reply
  227. Reading through these comments amazes me at the rampant speculation and conspiracy theories.

    My favorite is how anyone could think that someone could be a “runner” to anywhere with 7.00/mo accounts. No way..

    In a nutshell there have been some problems I am dealing with eNetSouth. Over the weekend there were some problems with our services in Birmingham, AL which is what led to email problems. Now resolved.

    The past day there are problems with our San Jose VMware. Between the rampant fraud, abuse and theft of services I am are exiting the VMware LowEndBox market. OpenVZ offers such as this one will not be a issue. VMware customers that are not using the VMware price tiers will not be affected but I have to draw the line with those losses somewhere.

    I appreciate everyone’s patience while I get this sorted out.


    October 18, 2011 @ 10:40 pm | Reply
    • Han:

      Hi, Brandon, I think the OpenVZ server in San Jose is also down, not just the VMware ones. Mine is a OpenVZ vps and it has been offline as well for the last 30 hrs. See ticket #886037.

      October 18, 2011 @ 11:40 pm | Reply
    • Spirit:

      You can’t stand criticism well even when you deserve it, don’t you? :) Simple and honest apology because standard LEB disappearance when things go wrong would make better impression than almost blaming your clients for their “VPSs are down few days and no one tell what’s going on” impatience – as you call their questioning what’s all this about with enetsouth.
      It’s almost DEJA VU just that previous time you announced that you’re done with LEB. There is no excuse for few days disappearance and ignorance when things go wrong and VPSs was down… and your aggressive tone towards “impatient” clients won’t make you look better.

      October 18, 2011 @ 11:40 pm | Reply
    • HuluWa:

      Opnevz@San Jose has been down for 24 hours+.

      October 18, 2011 @ 11:44 pm | Reply
    • Joe Merit:

      Didnt you say about a year ago that you were done with Lowendbox offers? Why did you come back?

      October 18, 2011 @ 11:48 pm | Reply
    • Brandon,

      I’m not sure I understand this part: “VMware customers that are not using the VMware price tiers will not be affected …”

      Will the VMware VPSs we got through LowEndBox offers be coming back online soon, or are those going to be discontinued/shut down? Either way, it would be helpful to know now so other arrangements can be made if necessary.


      October 19, 2011 @ 4:56 am | Reply
      • David:

        Yeah, we’d appreciate you let us know what is going on here.. and turn it back on at least until our remaining services, this is just absurd.

        October 19, 2011 @ 7:21 am | Reply
      • rous:

        I also don’t understand that comment. I prepaid for 6 months on my instance, and it has been down for over 24 hours now with no response or any indication that anything is even wrong. Brandon has always been very good about responding in the past and I don’t think its too much to ask to get some sort of update on the future of these accounts given those ominous comments above.

        October 19, 2011 @ 6:49 pm | Reply
        • lidouf:

          OK, since I read though the whole comments list, I finally knew what happened to my VPS. When I cannot connect to my host, I first submit a ticket to the support, and write email to them(continious about 4~5 days), no response totally. Finally I found them here–where I bought my VPS(vmware host offer), It’s so strange LEB is the support area of eNS customers…
          But I also do not understand what Brandon mean. I payed the plan quarterly with credit card, there’s still about 1 month for the recurring payment. My host has been down for more than 1 week, so what should I do? Shutdown my server? I cannot connect it at all, and many usable data on it, how can I get them back? OR reboot my server, but 1 week+ passed, It’s still down, and there’s not any response to any of my tickets)…

          October 24, 2011 @ 6:05 pm | Reply
  228. NoBody:

    So disappointed with the eNSCloud.
    I order the Linux Cloud VPS 512MB and paid the invoice #4152 at 10-12-2011.
    The VPS is still awaiting IP provisioning.No man reply the ticket.
    Its likely die.

    October 19, 2011 @ 1:50 am | Reply
  229. msg7086:

    I’ve opened a ticket 10 months ago to request my access permission to vcenter but still not resolved yet.

    And now the server is completely unaccessable.

    Could you please give me some explaination? I do pay the $7 bill every month!


    October 19, 2011 @ 6:18 am | Reply
    • Bodnar:

      It’s pretty obvious that it’s a billing dispute. Whenever they had DDoS attacks that hurt (the one on LET for instance), Brandon was on here explaining things pretty quick. At this point, though, even MrGeneral isn’t saying all that much.

      8×8 is a reputable provider and they wouldn’t simply allow a hunk of their network/DC to be down without a good reason. It isn’t a SAN failure either since their OpenVZ offers are broken as well. Them suddenly posting this sale, along side the $15/y deals, screamed ‘we need cash, now’. Trying to get into the 2GB for $7/m market is stupid and devaluing a brand that had a pretty good name for itself.

      I guess users on these 2GB plans should be happy that they’re based in Softlayer, but I’d be keeping backups.

      I wouldn’t doubt if they do can all of their LEB priced users and just migrate everyone that was forking full prices to a single location (maybe in Chicago? i’m thinking likely their home state).

      Yes, they did an ‘exit’ from the budget market quite a few months ago after Brandon ran himself off here due to a tiff with some pissed off customers. Though, even he admits that he was hot headed over it and handled it poorly.

      I really can’t understand why someone would dip into the budget market if their ‘higher quality’ offerings were doing well.

      I just hope LEA is keeping complete pulls of LowEndTalk for now.

      October 19, 2011 @ 12:23 pm | Reply
    • NoBody:

      Its a incredible story.

      October 19, 2011 @ 1:24 pm | Reply
    • john:

      10 months ago? Is this real?

      October 19, 2011 @ 8:03 pm | Reply
  230. debra:

    I ordered openvz server- evz384 birmingham from Oct-14 until now my vps still pending status and i submit the ticket on Oct-15 until now its still have now respond from the host to active my vps

    October 19, 2011 @ 3:43 pm | Reply
  231. John:

    This is just outragous. Are you messing with us, Brandon?

    October 19, 2011 @ 5:40 pm | Reply
  232. 10 MONTHS ago??? LOL gotta be kidding me? MONTHS???

    October 19, 2011 @ 9:56 pm | Reply
    • Terry:

      10 months? I have tickets open from August 2010, 14 months and waiting. :)

      October 19, 2011 @ 11:17 pm | Reply
  233. Jamie:

    I’ve been a fan of eNetSouth – i’ve never had any support problems, uptime has been good and performance has been excellent. The long downtime in San Jose isn’t acceptable in my eyes, so i’ve moved on. Thanks for the great service the past few months Brandon.

    October 20, 2011 @ 12:41 am | Reply
  234. I can confirm my VPS is down since Monday shortly before noon (EST), I am on node OVZ2 – San Jose – 8×8

    October 20, 2011 @ 2:19 am | Reply
    • John:

      Mine as been down since then too.. I guess we are on the same node…. what the heck is going on here.

      October 20, 2011 @ 2:44 am | Reply
  235. Mark:

    I purchased one of the vmware linux boxes, it took nearly 2 months to get it set up, I only got it setup last week and was still waiting for vcenter access, I had emailed them and no response, I have logged a ticket and no response and now the server is down and has been since monday.

    October 20, 2011 @ 3:12 am | Reply
  236. I have a VPS at their San Jose location, it has been down and I have had no reply to my ticket in 24 hours.

    October 20, 2011 @ 9:55 am | Reply
  237. ville::

    This is obviously just brandons hobby as he spends very little time working on enetsouth.
    He probably has a day job and this earns him a few extra dollars

    October 20, 2011 @ 9:56 am | Reply
    • From what I know it’s actually not the case. They *supposedly* have Brandon working full time on it, and he hired Brian as full time support staff as well. He also tried to hire Miguel on part-time basis…

      October 20, 2011 @ 10:45 am | Reply
      • Exactly LEA, that’s it :-)

        However, I’ve been waiting for Brandon to get me setup on the systems so I can start helping the users, can’t wait for it :-)

        Miguel Ângelo

        October 20, 2011 @ 10:51 am | Reply
        • Joe Merit:

          Looks like they abandoned you just as much as they abandoned the users, very disrespectful. If I were you I’d give up on trying to help this company out.

          October 20, 2011 @ 12:41 pm | Reply
        • I thought that for a few days, but I don’t think I should give up eNetSouth. They provide a good service when its running, they surely do fail on support though, something tells me I shouldn’t give up.

          I actually like Brandon. Let’s hope this will work, at least I really hope that.

          October 20, 2011 @ 1:43 pm | Reply
        • JTR:

          Hmm.. I’d be willing to help him out also if the problem is just not enough time to answer tickets. It looks like either he has other obligations, or that he is swamped in technical issues. Should I bother contacting him? I could most likely spare a hour at least a day to help, and I don’t care about being paid… Just want some experience with this to be honest, and eSouthNet has good potential… At the very least I could clean up most of the low priority tickets for him.

          October 20, 2011 @ 4:18 pm | Reply
      • Joel Haasnoot:

        He must type real slow… It’s normal to close/answer/process tickets that users create because their servers are down. There’s tools that let you do things like autoreplace “bu” with “It’s now backup, I will now close the ticket, thanks for your question”. He’s can’t be overloaded, he’s just lazy and giving us bad customer serviec.

        October 20, 2011 @ 10:55 am | Reply
        • I understand you, but thing is, Brandon has been in the datacenter, getting technical things done first, he already admitted and is willing to work on the support department. Let’s give a little more time to calm down things :-)

          October 20, 2011 @ 11:40 am | Reply
        • Tom:

          “Let’s give a little more time to calm down things ” I’d give him a chargeback after 48 hours of downtime and no answer.

          October 20, 2011 @ 11:50 am | Reply
        • You’re right, it’s been unacceptable. I came to eNetSouth to fix some support issues and I hope I can do that soon.

          October 20, 2011 @ 12:00 pm | Reply
  238. danielfeng:


    Hmm.. I’d be willing to help him out also if the problem is just not enough time to answer tickets. It looks like either he has other obligations, or that he is swamped in technical issues. Should I bother contacting him? I could most likely spare a hour at least a day to help, and I don’t care about being paid… Just want some experience with this to be honest, and eSouthNet has good potential… At the very least I could clean up most of the low priority tickets for him.

    That’s not the point. The point is “ignoring tickets” –> “ignoring downtime” –> “ignoring clients” –> “being a runner”. I believe most of the VPS users already have enough experience to handle everything, but how can you handle ANYTHING if you do not have access to any of your VPS and none of your tickets have been answered? If volunteers are needed in this business then we clients can also “voluntarily” pay for this service (meaning FREE services should be provided by default).

    October 20, 2011 @ 4:27 pm | Reply
    • JTR:

      My point is that more support staff (paid or not) = more tickets answered = faster support times = better reputation.

      Yes, many issues can only be solved by Brandon, but this would at least reduce the load on the ticketing system, as I’d imagine there’s quite a few simple problems that can be fixed easily… Like the wrong server being provisioned…

      October 20, 2011 @ 4:30 pm | Reply
      • danielfeng:

        Dude, it’s eNetSouth.com, not eNetSouth.org. It’s not open source or community stuff. How does “reputation” work for a business that even needs non-paid staff or volunteers to help them?

        October 20, 2011 @ 4:37 pm | Reply
        • JTR:

          They can pay for help, or some people might be willing to donate time for whatever reason. I’m not suggesting that anyone should be offering free labor to them.

          Your point is that they shouldn’t have to ask for help, and yet they didn’t ask, I offered. I have a bit of free time that I’d like to put to a better use, and I want more experience in this area.

          They’re swamped, I’m offering to help. Is there a problem with that? Yes, in a ideal company, they shouldn’t have these support problems, but that shouldn’t stop them from trying to improve it.

          Should I be asking for money? That’s my decision. I’m not suggesting that people should be helping them for free. I value my time how I feel it should be valued, and I feel like helping them out.

          October 20, 2011 @ 4:47 pm | Reply
      • I’m not sure if you’ve read the posts, but I’m one of the employees, however, I didn’t get fully setup on the systems. That being said, if I’m still waiting for them to do that so I can start supporting the users, I’m not sure if eNetSouth is looking for someone else (unless they are not interested in me)… :-)

        October 20, 2011 @ 5:09 pm | Reply
        • danielfeng:

          Full time employee? No kidding, you mean receiving W-2 or 1099 form? “Being fully setup in the system and marked as full time staff” doesn’t mean “full time”.

          October 20, 2011 @ 5:14 pm | Reply
        • Read the posts. It’s been said a few times I’m a part time worker. :-)

          October 20, 2011 @ 5:16 pm | Reply
        • danielfeng:

          Okay, so 1099 form for part time?

          October 20, 2011 @ 5:17 pm | Reply
        • Sorry, but I don’t think I should keep talking about this :-), I like to clarify things, I give my arm and the leg, but I don’t need to give that much from me.

          Any other questions about that just address them to eNetSouth.

          October 20, 2011 @ 5:19 pm | Reply
        • danielfeng:

          Just wanted to clarify things as well. When you say “employee” or “contractor” you should really understand what do they mean, otherwise you might be easily ripped off by the so-called “employer”.

          October 20, 2011 @ 5:25 pm | Reply
        • Valid argument daniel, and I’ll clarify.

          Just a simple student, fanatic all about computers and linux :-)
          I’ll work in my spare time and do my best. I do have years and years of experience in this industry.

          October 20, 2011 @ 5:26 pm | Reply
        • He might not live in the United States. Only U.S. Citizens have to fill out that form.

          October 29, 2011 @ 11:13 pm | Reply
        • Miguel Ângelo Santos Pereira / MrGeneral:

          Hello Michael (I’m one of your former clients :-P)

          Yes, that’s right. I’m from Portugal :-)
          This job was only to help me paying my bills, however, it didn’t work well. I ended up being ignored and no payment received at all.

          October 30, 2011 @ 3:11 am | Reply
  239. JTR:

    I keep on saying eSouthNet instead of eNetSouth… Confusing name.

    October 20, 2011 @ 4:27 pm | Reply
  240. I haven’t had my VPS up in quite some time. I am rather disappointed as I had been rather pleased with Enetsouth and recommended several of my co-workers (We all work in the hosting industry) I know that if I left a ticket for a down VPS open this long with no reply I would be out of customers supper quick. I’ve seen people drop hosting accounts because they’re too lazy to fill out a form. Seriously, all I want is the service I am and have been paying for and really just any kind of update on the situation…

    #365948 is my ticket number. I’m not looking for a credit/refund or to bitch you guys out. I was super happy with my service and just need to have my sites running.

    October 20, 2011 @ 6:15 pm | Reply
    • Instead, I want my refund, because I paid for the next 3 months

      October 20, 2011 @ 10:21 pm | Reply
  241. rous:

    My sentiment is the same as Isaac’s. I have been very pleased with enetSouth and Brandon has always been very good at responding to the few issues I ever had. I also recommended the service to a number of other people and all of us just need our instances up, and aren’t interested in flinging sh*t or whining about the situation.

    October 20, 2011 @ 8:13 pm | Reply
    • rchurch:

      Don’t you guys think that if you keep making statements like this it makes the supplier believe that they can mistreat you because you are willing to hang on to an unreliable service because the price is low?

      I suppose that they are not that critical to you, perhaps you are happy to have some well specced servers on hand when you need them. But is that an excuse for poor administration on their part?

      Short of hardware failure these systems are simply supposed to work.

      October 20, 2011 @ 8:28 pm | Reply