LowEndBox - Cheap VPS, Hosting and Dedicated Server Deals

LiquidHost – OpenVZ and KVM Anniversary Specials in Seattle and Dallas

Tags: , , , , Date/Time: August 30, 2012 @ 12:19 pm, by Liam

Alexander, from LiquidHost, is celebrating an overall successful first year in business after launching LiquidHost in August 2011. To celebrate this occasion, LiquidHost has sent not one or two specials, but 7!

Level 0 Anniversary VPS KVM

  • 192MB
  • 10 GB Disk Space
  • 200 GB Bandwidth
  • 1 Core
  • KVM / SolusVM
  • 1 x IPv4
  • Dallas, Texas
  • $20/Year, Direct signup link

Liquid Host’s only previous post was in December 2011 when they received quite a hostile reception criticising them for a variety of reason but most notably for advertising on HackForums. Alex, who is now a regular contributor to LowEndTalk, admits mistakes were made but assures us he has learnt a lot since the last listing: “I have listened to all the criticism I received and I tried to change it. No one actually expected us to last this long, which was an extra motivation for me. During the past year, we have learned from our mistakes and improved the quality of the services with the help of this community. Also, we have moved far away from hackforums and I do not want to be related in any way with them anymore, it was one of the biggest mistakes I made.”

Level 1 Anniversary VPS KVMLevel 2 Anniversary VPS KVMLevel 3 Anniversary VPS KVM
  • 256MB RAM
  • 10 GB Disk Space
  • 200 GB Bandwidth
  • 1 Core
  • KVM / SolusVM
  • 1 x IPv4
  • Dallas, Texas
  • $25/Year, Direct signup link
  • 512MB RAM
  • 25 GB Disk Space
  • 400 GB Bandwidth
  • 2 Cores
  • KVM / SolusVM
  • 1 x IPv4
  • Dallas, Texas
  • $35/Year, Direct signup link
  • 1024MB RAM
  • 35 GB Disk Space
  • 800 GB Bandwidth
  • 3 Cores
  • KVM / SolusVM
  • 1 x IPv4
  • Dallas, Texas
  • $48/Year, Direct signup link

KVM nodes are located in Dallas, Texas with LimeStoneNetworks, test IP: 64.31.0.187

Level 1 Anniversary OpenVZLevel 2 Anniversary OpenVZLevel 3 Anniversary OpenVZ
  • 512MB Ram
  • 768MB Burstable RAM
  • 20 GB Disk Space
  • 200 GB Bandwidth
  • OpenVZ / SolusVM
  • 1 x IPv4
  • Seattle, Washington
  • $20/Year, Direct signup link
  • 1024MB Ram
  • 1538MB Burstable RAM
  • 30 GB Disk Space
  • 400 GB Bandwidth
  • OpenVZ / SolusVM
  • 1 x IPv4
  • Seattle, Washington
  • $35/Year, Direct signup link
  • 1538MB Ram
  • 2048MB Burstable RAM
  • 40 GB Disk Space
  • 600 GB Bandwidth
  • OpenVZ / SolusVM
  • 1 x IPv4
  • Seattle, Washington
  • $48/Year, Direct signup link

OpenVZ nodes are located in Seattle, Washington with Sentris, test IP : 76.191.96.101

And the coupons don’t stop there! Any monthly billed VPS listed on their website can receive 20% off recurring with the coupon code ovz20off for OpenVZ based machines and KVM20off for KVM based machines.

Liquidhost continues to “improve with client feedback” and add new features. A free DNS services for their customers and a Monitoring system (like pingdom) are currently being developed. Free backups, free upgrades and other features are to be rolled out over the next few months.

120 Comments

  1. Alexander Barakov:

    Just a little correction – the DNS services are not out yet, I am looking in to getting them finished the following week.

    August 30, 2012 @ 12:43 pm | Reply
  2. Martin:

    It could be good to get some HTTPS on the management panel :-)

    How long does it take between the VPS information is sent and I’m able to login to the panel?

    August 30, 2012 @ 1:17 pm | Reply
    • Alexander Barakov:

      Hello Martin,
      I will indeed install SSL cert on the management page. Will get it done today.

      About the other thing – once you receive the information, you should be able to log into the solusVM panel.

      August 30, 2012 @ 1:25 pm | Reply
      • john:

        can you somehow post a ping speed to Japan and Korea?

        August 30, 2012 @ 1:48 pm | Reply
        • Alexander Barakov:

          According to just-ping:
          http://i.imgur.com/31xeS.png
          The average ping to Japan is 131.6 from our Seattle nodes, which are more suitable for Asia.
          They do not have Korea location, so I can not provide ping test from / to there.

          August 30, 2012 @ 1:53 pm | Reply
      • Richard:

        Will all management panels get HTTPS? Client area as well as the VPS control panels?

        September 1, 2012 @ 12:37 am | Reply
        • Alexander Barakov:

          The client area is already under HTTPS.

          September 1, 2012 @ 6:09 am | Reply
        • Richard:

          I understand the client area is already under HTTPS, sorry for the confusion on the sentence. I’m more referring to the SolusVM Control Panel to be under HTTPS as well. Thanks.

          September 1, 2012 @ 6:17 am | Reply
        • Alexander Barakov:

          I see. Yes, all the solusvm panels will be with SSL/HTTPS. I just got to get to it, been extremely busy with the huge flaw of orders the past 30 hours. I will try to do it later today and udpate this once done.

          September 1, 2012 @ 6:32 am | Reply
  3. Zen:

    Can only speak well of Alex/LiquidHost – I work with him closely and it is great to see him reach the 1 year mark.

    Grab these while you can! I know the nodes are of top quality.

    August 30, 2012 @ 1:28 pm | Reply
    • Alexander Barakov:

      Thank you :P

      August 30, 2012 @ 2:03 pm | Reply
  4. BRC:

    Are the nodes in TX native IPv6?

    August 30, 2012 @ 2:29 pm | Reply
    • Alexander Barakov:

      No, they are not at this point, ipv6 is not enabled at Texas. We will be rolling ipv6 on the KVM’s in a week. I can notify you once it is done if you wish? HE tunnel can be used at this point though.

      August 30, 2012 @ 2:31 pm | Reply
      • Jack:

        I was told by LSN you get a /18 for $25/month?

        Did you ask about it?

        August 30, 2012 @ 11:23 pm | Reply
  5. Shigawire:

    I would love order one of these, but somehow I got a 180 ping, where as pings to other IPs in Washington give me a 112 Ping ;(
    tinet.net seems to be my problem. Is there anyway to change the routing?

    August 30, 2012 @ 2:33 pm | Reply
  6. digdeep:

    Is Windows supported? If yes, which Windows?

    August 30, 2012 @ 2:39 pm | Reply
    • Alexander Barakov:

      As long as you have windows license you can get any version you’d like on our KVM VPS. Currently the only ISO added is Windows 2k8 server R2, however we can add other versions as well on request.

      August 30, 2012 @ 2:42 pm | Reply
      • digdeep:

        Windows 2003 Enterprise is the one I would like to add.

        August 30, 2012 @ 2:46 pm | Reply
        • Alexander Barakov:

          It can be uploaded. A ticket would need to be opened for it though. It would be the best if you could provide us with a link to the ISO itself, so we can upload it for you.

          August 30, 2012 @ 2:50 pm | Reply
  7. digdeep:

    “the only ISO added is Windows 2k8 server R2” What version is it? Standard or ?

    August 30, 2012 @ 2:54 pm | Reply
    • Alexander Barakov:

      DC edition, as it was requested by other user.

      August 30, 2012 @ 2:59 pm | Reply
      • digdeep:

        Is DC license included?

        August 30, 2012 @ 3:14 pm | Reply
        • Shigawire:

          “As long as you have windows license you can get any version you’d like on our KVM VPS.”
          …. just a few lines up there.

          August 30, 2012 @ 3:16 pm | Reply
        • Alexander Barakov:

          As mentioned – the license is not included. Non windows licenses are included on our VMs.

          August 30, 2012 @ 3:17 pm | Reply
  8. Shigawire:

    I got a bad routing from Germany, Tinet seems to be a problem for me. Even my servers in germany have a really high ping due to this route.
    I’d really love to own a KVM box, but i guess it is not possible to change the routing?

    August 30, 2012 @ 3:18 pm | Reply
    • Alexander Barakov:

      Unfortunetely not, we can not change the route.

      August 30, 2012 @ 3:18 pm | Reply
      • Shigawire:

        Sure, thought about that. Any chance it will change in future? Or is there anything like a weathermap to see if their routers are currently overloaded?

        August 30, 2012 @ 3:22 pm | Reply
        • Alexander Barakov:

          I am not absolutely sure what exactly do you mean. However as you meantioned that even connection to german servers is not great, there is simply no way to get a better connection to a central-based US node. We plan in rolling out some EU nodes by the end of the year, but not in Germany.

          August 30, 2012 @ 3:27 pm | Reply
      • john:

        I wonder you have enough Level 1 Anniversary OpenVZ, I am waiting for Refund from other provider, and want to get one of these, but don’t know when…

        August 30, 2012 @ 8:41 pm | Reply
        • Alexander Barakov:

          If the selling rate keeps at thsi point, I will most likely deploy another node especially for those specials.

          August 30, 2012 @ 8:47 pm | Reply
        • john:

          thanks.

          August 30, 2012 @ 8:50 pm | Reply
  9. Martin:

    I am loving the service! Everything is going very well. Except for not having HTTPS on the SolusVM Management Console in Texas, it’s probably the best VPS i’ve ever used. :)

    August 30, 2012 @ 6:49 pm | Reply
  10. janek:

    Is payment with visa credit card from Poland possible?

    August 30, 2012 @ 9:41 pm | Reply
    • Alexander Barakov:

      Yes it is possible, via 2checkout. Let me know if you have any problems purchasing.

      August 31, 2012 @ 11:06 am | Reply
  11. Azmi:

    OpenVZ nodes are located in Seattle, Washington with Sentris, test IP : 76.191.96.101 very good ping result from Johor, Malaysia. Stated in your Homepage port speed 100Mbps, is this sharing speed or dedicated speed per VPS unit?

    August 31, 2012 @ 1:56 am | Reply
    • Alexander Barakov:

      This is shared speed per a VPS. However all our nodes are connected to 1gbps or 2x1gbps and can port speed can be upgraded for additional tax.

      August 31, 2012 @ 4:18 am | Reply
    • budingyun:

      Fellow Johorean here, which ISP you use?

      August 31, 2012 @ 5:23 am | Reply
      • Azmi:

        @budingyun, P1 WiMax.

        September 2, 2012 @ 1:22 am | Reply
  12. Andrew:

    First time trying out a VPS – already impressed with how fast it was setup! =)

    August 31, 2012 @ 3:33 am | Reply
    • Andrew:

      CentOS by default but easily switched to Debian, already has Apache running on it also =)

      August 31, 2012 @ 3:40 am | Reply
      • Alexander Barakov:

        Great to hear that you like the VPS Andrew!

        August 31, 2012 @ 5:53 am | Reply
        • Andrew:

          So far so good =) Got my security changes and lighthttpd up and running with php/mysql pretty fast =)

          August 31, 2012 @ 5:02 pm | Reply
  13. tinyray:

    Anyone using their KVM512 plan can please post a test using this command:
    dd if=/dev/zero bs=1M count=1024 | md5sum

    August 31, 2012 @ 5:26 am | Reply
    • Alexander Barakov:

      Hello, I personally can not provide the requested test, as I did not save a result from it. However if someone has the time, it would be good to get it posted.
      The most recent dd test I have is:
      # dd if=/dev/zero of=testfilex bs=64k count=16k conv=fdatasync
      16384+0 records in
      16384+0 records out
      1073741824 bytes (1.1 GB) copied, 6.88506 s, 156 MB/s

      August 31, 2012 @ 5:53 am | Reply
  14. tridinebandim:

    i got one of them did checkout, will you send an email for details or i should use the info located in control panel and one more thing

    How Will i Install System On KVM :s is there any tutorial for guest systems?…

    August 31, 2012 @ 8:01 am | Reply
    • tridinebandim:
      i should use the info located in control panel

      not control panel, clintarea..

      August 31, 2012 @ 8:38 am | Reply
      • Alexander Barakov:

        I could not understand your question, please open a ticket with details on what you need to be done and I will point you out in the correct direction :)

        August 31, 2012 @ 10:23 am | Reply
        • i think he cant locate how to go to control panel

          August 31, 2012 @ 11:55 am | Reply
        • tridinebandim:

          thanks for the help :)

          root@kvm:~# wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash
          CPU model :  QEMU Virtual CPU version 0.9.1
          Number of cores : 1
          CPU frequency :  3300.212 MHz
          Total amount of ram : 247 MB
          Total amount of swap : 700 MB
          System uptime :   11 min,
          Download speed from CacheFly: 11.1MB/s
          Download speed from Linode, Atlanta GA: 10.1MB/s
          Download speed from Linode, Dallas, TX: 11.1MB/s
          Download speed from Linode, Tokyo, JP: 2.87MB/s
          Download speed from Linode, London, UK: 3.47MB/s
          Download speed from Leaseweb, Haarlem, NL: 3.51MB/s
          Download speed from Softlayer, Singapore: 287KB/s
          Download speed from Softlayer, Seattle, WA: 5.32MB/s
          Download speed from Softlayer, San Jose, CA: 2.66MB/s
          Download speed from Softlayer, Washington, DC: 7.45MB/s
          //disconnected before completion :)
          
          root@kvm:~# dd if=/dev/zero of=testfilex bs=64k count=16k conv=fdatasync
          16384+0 records in
          16384+0 records out
          1073741824 bytes (1.1 GB) copied, 9.59904 s, 112 MB/s
          
          August 31, 2012 @ 12:08 pm | Reply
  15. jmposo:

    how much extra bandwidth?

    August 31, 2012 @ 11:22 am | Reply
    • Alexander Barakov:

      Depends on which location.

      August 31, 2012 @ 11:41 am | Reply
      • for texas how much extra bw?

        btw, until when is the offer?

        August 31, 2012 @ 11:55 am | Reply
        • Alexander Barakov:

          At the moment I am not going to sell additional BW at Texas, as simply the price would be too high for LEB users, however if it is necesary, I can get 1TB for 15$.

          August 31, 2012 @ 1:29 pm | Reply
        • Alexander Barakov:

          Forgot to answer the second question – The promotion will be up untill we run out of stock. There is a big chance to order new nodes for this promotion, as I am seeing a huge amount of orders the past 24 hours, both on yearly and monthly purchases. I asume I will run out of stock for KVM in around 24-48 hours.

          August 31, 2012 @ 1:31 pm | Reply
      • john:

        are you in Bulgaria?

        August 31, 2012 @ 1:45 pm | Reply
        • Alexander Barakov:

          Yes, I am, why?

          August 31, 2012 @ 1:56 pm | Reply
        • john:

          one of my exchange students are from there.

          August 31, 2012 @ 1:59 pm | Reply
        • Alexander Barakov:

          That’s cool :)

          August 31, 2012 @ 2:10 pm | Reply
        • john:

          finally got refund. will order now.

          August 31, 2012 @ 3:49 pm | Reply
        • john:

          Order Number: 9627968961
          Paid but site says unpaid,..

          August 31, 2012 @ 3:59 pm | Reply
        • Alexander Barakov:

          John, as it is stated in the invoice itself right after payment, you need to pass teh fraud check and it will be automatically marked as paid.

          August 31, 2012 @ 4:05 pm | Reply
        • john:

          got the setup info now.
          thanks.

          August 31, 2012 @ 4:10 pm | Reply
  16. Faruk:

    Is FreeBSD supported?

    August 31, 2012 @ 3:47 pm | Reply
  17. Bobby:

    Very good offer, and my vps has been great so far.

    August 31, 2012 @ 4:13 pm | Reply
    • Alexander Barakov:

      Thank you for the positive feedback!

      August 31, 2012 @ 5:07 pm | Reply
  18. Alexander Barakov:

    We are rebooting all our Seattle nodes to apply some updates. Everything should be back up and running in 5 minutes.

    August 31, 2012 @ 4:50 pm | Reply
    • Alexander Barakov:

      Reboot completed in 3 minutes.

      August 31, 2012 @ 5:07 pm | Reply
  19. Alexander Barakov:

    We have just sold out all KVM 1, KVM2 and KVM3 packages. We have a couple of KVM level 0 left. We will stock up around monday more of the KVM packages.

    We still have some stock left on the openVZ node and we are deploying a new seattle node at the begining of next week.

    August 31, 2012 @ 6:53 pm | Reply
    • digdeep:

      Cool, let me know when you restock. I would like to get one KVM1 and one KVM3

      September 1, 2012 @ 6:20 am | Reply
      • Alexander Barakov:

        We will have stock Monday for KVM’s. You can email me at sales@liquid-solutions.biz and I will notify you as soon as possible when we have stock, we migth even have enough to place you on even now

        September 1, 2012 @ 6:33 am | Reply
  20. Do you support KVM Templates?

    September 1, 2012 @ 12:11 am | Reply
    • Alexander Barakov:

      We will support them the following week, once solusVM releases the official version out.

      September 1, 2012 @ 6:10 am | Reply
  21. HaD:

    Are the Cpu cores mentioned in KVM dedicated per VM or just virtual cores?

    September 2, 2012 @ 8:50 am | Reply
  22. leo:

    So bad it’s out of stock now

    September 3, 2012 @ 6:37 am | Reply
    • Same – Wonder when they will get more stock

      September 3, 2012 @ 10:36 am | Reply
      • Richard:

        We have just sold out all KVM 1, KVM2 and KVM3 packages. We have a couple of KVM level 0 left. We will stock up around monday more of the KVM packages.

        We still have some stock left on the openVZ node and we are deploying a new seattle node at the begining of next week.

        August 31, 2012

        Sometime in next few days I would assume.

        September 3, 2012 @ 4:48 pm | Reply
  23. restock please. happy anniv

    September 3, 2012 @ 8:04 am | Reply
  24. Alexander Barakov:

    We should have KVM stock in less than 24 hours. Plenty of openvz stock is available.

    September 3, 2012 @ 5:19 pm | Reply
  25. Hi…. just order and still confuse which OS and web server should I install and use.
    which os and webserver do you use for your KVM vps

    thank you.

    September 3, 2012 @ 11:39 pm | Reply
  26. Chill:

    Please reply Ticket #114627 .

    September 4, 2012 @ 11:30 am | Reply
  27. So far so good. My VPS with Liquid Host is fast. Good CPU, Disk IO, and Network! Keep it up Alex!

    September 6, 2012 @ 5:58 am | Reply
    • yanni:

      seems all out of stock ,how can you got one?

      September 6, 2012 @ 1:28 pm | Reply
  28. Alexander Barakov:

    We’ve restocked the OVZ packages. Waiting on a enw subnet delivery for KVM and willr estock them as well.

    September 7, 2012 @ 8:45 am | Reply
  29. Sanjay:

    Hi,

    Just booked anniversary plan level 3, and looking forward for my account setup. Compared a whole bunch of VPS solutions and what made me go for it was positive reviews on this site. Thanks for the wealth of user reviews here.

    September 7, 2012 @ 11:09 pm | Reply
  30. Andrew:

    Was wondering if anyone can suggest the best way to do a complete VPS backup so I don’t need to reconfigure everything if something like that RAID failure happens again.

    September 8, 2012 @ 10:56 pm | Reply
    • Gavin:

      Has your service on Sentris2 been restored after the RAID 10 array failure then? I received my payment confirmed email at Wed, Sep 5, 2012 at 2:52 AM MST and got response to my ticket “In less than 24 hours you will receive your VPS and your billing will be ajusted to the time you’ve received your server.” at Thu, Sep 6, 2012 at 9:18 AM MST. However, my server still has not been created. It is now Sun, Sep 9, 2012 at 9:37 AM.

      September 9, 2012 @ 3:37 pm | Reply
      • Alexander Barakov:

        Gavin, there must have been some missunderstanding. We restored all the clients days ago. Can you please open a ticket ASAP. I will try and locate your ticket now, however if I am not able to, it would be the bst and fastest to open a ticket.

        September 9, 2012 @ 7:04 pm | Reply
        • Andrew:

          Yep was restored the day after the notification was sent out. Not a huge deal for me, didn’t have too much setup on it and I realize these things happen. The vps is fast though:). Alex, any chance solusvm will have a way to make a backup image of the vm? Or should I just make a tar of the entire directory structure?

          September 10, 2012 @ 2:47 am | Reply
  31. Vlad:

    Hello,

    What operating systems do you provide on the unmanaged OpenVZ plans?

    Thank you.

    September 9, 2012 @ 9:54 am | Reply
    • Alexander Barakov:

      You can use any openvz compatible OS. Generally all the Linux OS.

      September 9, 2012 @ 11:51 am | Reply
  32. AJ:

    Kind of amused that it’s saying “-1 Available” for the Level 0 and 3 KVM right now.

    Any ETA on when it’ll be restocked?

    September 9, 2012 @ 8:15 pm | Reply
  33. AJ:

    Kind of amused that both the Level 0 and Level 3 KVM plans are saying “-1 Available” right now.

    Any ETA on restocking?

    September 9, 2012 @ 8:16 pm | Reply
    • Alexander Barakov:

      Well, we had a little bit of space and I squeezed in there a couple of LET users. The ETA for the KVMs has passed nearly 1 week ago. Unfortunetely, my DC has screwed up in delivering hardware and I actually have no idea on when they will deliver the promised things, so I can restock another pile of 30-35 KVM’s. The previous 35 have sold out in under 24 hours.

      September 10, 2012 @ 12:09 am | Reply
      • AJ:

        I see. Is there any way to be notified by email when you do get new stock? Or is sending a message to the sales team with the form on your site sufficient?

        September 10, 2012 @ 4:55 am | Reply
  34. why 2co payment process taking pretty long time? It’s been 12hours from i am paying to 2co..

    September 18, 2012 @ 5:37 pm | Reply
  35. Jason:

    Do you have a test file for seatle? Would like to confirm the speed from home to vps before purchasing a year.

    September 18, 2012 @ 8:01 pm | Reply
  36. Matt:

    I just wanted to say “good job” to Alexander. He’s done a good job hitting a level of success that should keep LiquidHost’s name around a bit, and he’s managed to smooth over his early bumpy start well enough that the comments on this anniversary special have nothing negative to say. (Routing issues are a sad fact of life; you can’t ever get good routing to everywhere. So I can’t count those. :) )

    I almost ordered an Anniversary VPS just to show my support. However, they were all sold out! All seven of the offers! Way to go! :)

    Here’s wishing you many more years of prosperity!

    September 20, 2012 @ 9:39 am | Reply
    • Alexander Barakov:

      Thanks Matt!

      We’ve ran out of stocka couple of tiems during this sale, I’ve restocked a couple of OVZ deals now and I can probably sell 2-3 of the KVM deals via tickets or LET PM.

      Stay tuned, a huge load of updates are prepared for the next month’s promotion :)

      September 20, 2012 @ 10:24 pm | Reply
  37. I have a question:

    Hi,

    I have a question about Level 3 plan. If I customized it to this how much will you charge me yearly?

    2048MB Ram
    3072MB Burstable RAM
    40 GB Disk Space
    600 GB Bandwidth
    OpenVZ / SolusVM
    1 x IPv4
    Seattle, Washington

    Everything is the same except the dedicated and burstable ram. Waiting for your response.

    September 22, 2012 @ 4:57 pm | Reply
    • Alexander Barakov:

      Hello, you can order that pakcage for 75$ yearly.

      September 22, 2012 @ 6:46 pm | Reply
      • I have a question:

        I appreciate your reply :)

        September 22, 2012 @ 7:09 pm | Reply
      • I have a question:

        Hi,

        I have a question. What happen if your client website is under DDOS attack? Would you suspend his/her account and null route to non exist IP and allowed his/her account to back online after the attack?

        or would you suspend his/her account and provide him/her with backup and tell him/her to find other host?

        Thank you

        September 23, 2012 @ 10:13 am | Reply
        • Depends which location.

          The KVM Location in Dallas is with Limestonenetworks which have a flood detection in there control panel which automatically nullroutes / filters floods.

          September 23, 2012 @ 11:21 am | Reply
        • Alexander Barakov:

          Seattle VPS get automatically nullrouted over 1gbps. We would not terminate on a single flood in any case, however if it is something that happens often, we will be forced to ask you to change hosts. Texas is generally the same, however LSN do have some filtering infornt of their servers, which does manage to clean up a good amount of the attacks in my experience, however it should in no way be taken as DDoS protected location.

          September 25, 2012 @ 6:32 pm | Reply
  38. Justin:

    It has been 12 days with no setup instructions and they have not returned emails. I would recommend looking elsewhere.

    October 17, 2012 @ 6:04 pm | Reply
    • Hey Justin, the setup instructions would have been sent by e-mail assuming you paid for the service and it was activated properly. As for returning e-mails, support tickets are our preferred method of communication however we do have piping on our e-mail’s which should’ve generated a ticket and given you a ticket ID, can you provide your ticket ID? If not then you can submit a ticket from our clients area and we will take a look.

      October 17, 2012 @ 8:37 pm | Reply
    • Alexander Barakov:

      Hello,

      I hope this has been resolved for you. If not, please open a ticket. Also make sure you check the SPAM folder in case the emails ended in there. However, if the service indeed did not get setup on time for some reason, I will make sure you get a proper compensation!

      Best

      October 20, 2012 @ 8:52 pm | Reply
  39. Chiao:

    invoice paid , after 18 hours stil not get VPS info , contacted support ,ticket opened but no one answer.any body here have same problem with liquidhost ?

    February 20, 2013 @ 4:13 pm | Reply
    • Humza:

      Hey Chiao,

      I do apologise for the delay in getting to your ticket, it was initially missed by me. Alex has also been ill lately, so it’s just a bit of a co-incidence. Usually we do have instant setup once the payment has gone through. We had run out of IP’s in our Lenoir location.

      Either way, your ticket has now been dealt with; we have added 5 days free to your billing term as compensation and setup your VPS.

      Once again I do apologise for the delay, have a great day. :-)

      Regards,
      – Humza

      February 20, 2013 @ 8:40 pm | Reply
  40. Phillip Gooch:

    Couple questions for Alexander or Humza:

    What does additional bandwidth or throughput cost? If the site was to expand and I found myself needing 1000mbits at 2TB/month would that be something you could accomodate?

    I didn’t see any detailed specs on emails, would there be any problem in I sent say 40k emails a day out (to people who specifically registered with an easy way to unregister) would that be something you could handle yourself or would I need to use a specific email provider.

    There are both for two different ideas, I’d have no problem running servers for each.

    February 22, 2013 @ 10:29 pm | Reply
    • Jack:

      Hi Phillip,

      2TB at 1Gbit isn’t an issue, If you are looking at Seattle you would be probably be looking at $5/TB per month don’t quote me on this!

      As for the 40k emails as long as you are CAN SPAM compliance, I don’t think there would be an issue.

      I’m sure Alex/Humza will here within the next 12 hours to update you if I am correct or not :).

      February 23, 2013 @ 12:02 am | Reply
    • Phillip Gooch:

      Forgot to mention location but yes, I would be looking at purchasing one in Seattle.

      February 23, 2013 @ 10:09 pm | Reply

Leave a Reply

Some notes on commenting on LowEndBox:

  • Do not use LowEndBox for support issues. Go to your hosting provider and issue a ticket there. Coming here saying "my VPS is down, what do I do?!" will only have your comments removed.
  • Akismet is used for spam detection. Some comments may be held temporarily for manual approval.
  • Use <pre>...</pre> to quote the output from your terminal/console, or consider using a pastebin service.

Your email address will not be published. Required fields are marked *