German, from RootNerds, informs us that they have recently moved into a new office. To celebrate, they have sent in this offer for LowEndBox readers.
DecaVPS
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RootNerds have been featured on LowEndBox twice before. RootNerds last offer was basically for the same plan but for €5.30/month. This time the price is inclusive of Tax. The ‘fair use’ bandwidth is realistically up to 1 TB. If you usually use 500GB bandwidth but one month you use 1.5 TB, that’s fine. RootNerds are based in Bamberg and are a registered UG company (Unternehmergesellschaft). Unfortunately no reviews were left on their last post, so it would be great if any current customers could leave a review below.
RootNerds accept payments through PayPal but on request, they will try to offer other payment methods. As for refunds, first-time customers can get a refund if they submit a ticket within 7 days. Additional IPv4 addresses can be purchased for 1€ each and additional IPv6 are free. For more information, take a look at their Terms of Service and Acceptable Usage Policy.
Network Information:
Servers are located in Frankfurt, Germany. You can test their network with their looking glass.
Test IPv4: 84.200.70.70
Test IPv6: 2001:1608:10:25::7070
Test File: http://84.200.70.70/100MB.test
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Are they actually based in Bamberg, or was that supposed to be Hamburg? Either way, nice offer!
Haha, I’ve noticed that as well. It’s Bamberg! (Maybe Liam can correct that)
Done :}
love their domain :D
Seems a good offer and I like the 1TB Bandwidth, might give this a go.
Funny how the promo code is April, while it’s already May. :P
That test IP is beautiful.
Haha, well we sent it in in april.
Takes some time until the article is written and published.
You can get this offer for EUR 2.29/month with 2 IPs. Might be even more interesting ;-)
OS choices available? Can I have two additional IPV4s?
Hi Joel,
you can choose from the following:
https://www.rootnerds.com/vps_distributions.php
For your IP allocation question, please write us at support@rootnerds.com. This question can not be answered without further details.
I’m awaiting a response to the IP question.
I dont see OpenSuse in the list. Would this be possible for you to add this on request (if I were to subscribe)?
Hello Joel,
we’ve answered your IP question. Thanks for your ticket.
OpenSuse is not officially supported. Please make a support ticket and we will discuss options on that.
We’ve added
Suse 11.4 x86 and Suse 11.4 x86_64
for installation!
Can I get 10 VPS combined into one to get 10TB bandwidth?
No :)
But nice try, I have to admit.
Now why would Backupsy admin want to buy from them? :P
To virtualize a VPS and sell it to customers!
We’ve seen everything… ;)
(Good news: If he is really interested we can make a nice offer on VPS-Hoster friendly dedis /w enough IPs)
Well, I was just looking for cheap bandwidth VPS in EU.
@serverian Try serverastra. 10tb included with last LEB deal. Networks is pretty damn good. No loss or downtime here, and friendly/good support.
Can you use the VPS as a proxy for browsing? What about using bittorrent? Are any ports blocked? In short, are any protocols/uses limited (except for unlawful ones)?
Hello,
we do not technically limit you unless you are forcing us to by violating our http://www.rootnerds.com/acceptable_use_policy.php
Please ensure that your project does comply with german (!) laws.
Yea, you better do that – German law is very confusing and problematic, luckily mainly nobody cares about it.
Support response was quite fast when I had an issue. I would recommend RootNerds from what I’ve seen so far. Hallowed are the Ori.
Thanks Matthew. Glad we could resolve your issue fast.
Maybe fix the URL clicking on your name points to? http.//www.rootnerds.com/
Oops! Thanks ;)
can the burst be switched to vswap?
Hey ahmiq, it is vSwap :)
thanks , the offer said: 128MB Burst , so i thought perhaps its burstable ram.
Would 256 MB Ram be enough to run Roundcube?
Can recommend. Have bought this offer a month ago, nothing to complain. Great uptime, fast support, good network. Here is a serverbear, for those interested: http://serverbear.com/benchmark/2013/03/13/LDEucVdPiyIpexuX
Thanks! :)
Do you accept any payment method other than paypal?
What payment method do you want?
moneybookers or VISA.Only reason I can’t use paypal is that it doesn’t work in my country.
We can for sure work something out there.
Please contact us via support.ihg.bz and we will find a solution for this problem.
MaxMind Error
MaxMind has deemed your order to be potentially high risk and therefore it has been held for manual review.
If you feel you have received this message in error, then please accept our apologies and submit a support ticket to our Customer Service Team. Thank you.
Please contact us at support.ihg.bz
I looked on the site rootnerds.com web site and the offer is not there, or it is hidden.
https://www.rootnerds.com/vps.php
The cheapest is 6.95eur monthly.
Hello,
you can find the promotion code at the top of this page. When used, it will make the server 2 € incl. VAT.
This company is paranoid and thief. Me and my roommate got this plan for 2€ and paid with my roommates PayPal account. Of course we created 2 different customer accounts because we wanted separate control panels etc. My roommate decided to cancel because of many host restrictions, including VPN setup, and got a refund. Me however, canceled and told that there will be no refunds or service because my actions were fraud ? When I asked why, they told me that I am not a real person and created 2 different accounts. :) :) I don’t care about 2€’s but, see you on PayPal disputes.
Hello,
we are not restricting anything, as we explained in detail in our ticket.
The purchases were made from the same paypal account on the same address. Just the name was different. After providing proof of identity, the money was instantly refunded as written in our ToS. We’re sorry for the misunderstanding here.
I’m interested in this, but could not find the privacy policy – the link seems to point to whatever page you’re currently on.
Indeed. It is currently somewhat integrated in the ToS.
I may be in need of more than 15 ipv6 addresses, about 64k.
For legal stuff of course.
Would that be possible?
Hey,
64.000 IP-Adresses won’t be possible with a VPS…
thanks for the info, I figured that out also, I was not planning on using them all at once, but actually have some kind of pool, anyway, I was in need of like much less than that, but more than 15, but well, after thinking it over, I think I’m asking too much for 2 euro’s/month :)
If you need more IP-Addresses after using the 15, you will get them without any problem :)
Are the costs of EUR 2.00/month fixed permanently or just for the first month?
It is recurring.
This product is currently out of stock. We’re working hard to get it back in the shelf.
= =…………
RootNerds, can I somehow subscribe to save the promo for when the product is back in stock?
We don’t offer that functionality yet. But it’s a great idea! Thanks!
This VPS has been the best one I have ever had, great offers, the support is always available :)
I signed up with these guys, but unfortunately they abandoned all customers over the xmas period until the 2nd Jan. I canceled and they agreed to refund for poor service. Im still waiting for the refund.
Rootnerds is terrible
1) They can loss all your data *
2) There is no support **
3) They continue to work after a huge fail like nothing happend — no apologies and don’t even think about refunds!
* It’s OK by their TOS, but i used different services for my website over 10 years and this is a first time, when my data has been lost.
** Rootnerds support is terrible. I can assume that it doesn’t exist at all. Created bunch of tickets since January 20, got back only automated replies. Sounds like there is no support at all and all my tickets goes to nowhere.
TLDR:
– never use RootNerds if you ever need a support.
– never use RootNerds if you cant manage your own backups.
I can confirm this.
My VPS has been down for more than 24 hours.
Support tickets don’t get picked up, ever.
Oversold like crazy, 90% of the time servers are slow as hell.
Don’t bother with RootNerds.
Dreadful. Support was just not provided at all over the xmas – new year period, and the VPS was just slooow. I was promised a refund,but it never arrived and any emails were ignored.I eventually got a refund via paypal once I forwarded the email stating they would refund me, Oh yes, when I complained theey advised me not to reapply to get hosting with them again. No worries there then. Avoid.