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VMBox.co 3GB OpenVZ - $7/month or $48/year - in NL/US

vmboxHey everyone! Steven from VMBox.co sent us a fairly decent offer to share with you guys. It comes with a free wildcard SSL certificate which has been a significant selling point for their product for some time. They use SingleHop who happens to provide wildcard SSL certificates to their customers, with the instruction that they are to be used on servers hosted in their network.

The Offer:

  • 4 vCores
  • 3GB RAM
  • 100GB SSD Cached Disk RAID10
  • 3TB Bandwidth
  • 1Gbps Port
  • 2 IPv4 (IPv6 available in LA upon request – IPv6 coming soon in Phoenix and NL)
  • 20Gbps/10Mpps DDoS Protection in Phoenix and Netherlands
  • Up to 2 free wildcard SSL available per VPS order in Phoenix or Amsterdam. SSL only to be used on Singlehop network.

Order Links:

Network Information:

SingleHop Amsterdam NL  
Test IPv4:
Looking Glass – http://ams-lg.vmbox.co/
Test file: http://ams-lg.vmbox.co/100MB.test

SingleHop Phoenix AZ USA

Test IPv4:
Looking Glass: http://phx-lg.vmbox.co/
Test file: http://phx-lg.vmbox.co/100MB.test

Quadranet Los Angeles CA USA

Test IPv4:
IPv6: 2607:fcd0:100:4300::2
Looking Glass http://la-lg.vmbox.co/


  1. Thanks for posting Jarland. :)

    December 16, 2015 @ 1:07 am | Reply
    • jeff:

      Please check support ticket, my vps was suspended and i resolved the issue with the client :) hope it will be unsuspended soon

      August 19, 2016 @ 7:54 pm | Reply
  2. IPv6 is now in public beta for Netherlands/Phoenix VPS and /64’s can be requested via ticket. IPv6 is auto assigned for LA VPS.

    December 16, 2015 @ 1:10 am | Reply
  3. Probably worth mentioning it’s $7/month or $48/year…

    December 16, 2015 @ 1:43 am | Reply
  4. Dillion:

    What virt type?

    December 16, 2015 @ 2:09 am | Reply
  5. OpenVZ virtualisation.

    December 16, 2015 @ 2:25 am | Reply
  6. Geezer:

    Ouch. Any chances of a (lower-spec) KVM offering?

    December 16, 2015 @ 2:48 am | Reply
  7. Bowman:

    No pricing info in the offer? Ridiculous.

    December 16, 2015 @ 2:49 am | Reply
  8. rm:

    Up until now about every LEB offer listed the price, RAM amount, virt type and DC location in the post title. @Jarland any motivation for abandoning this good tradition?

    December 16, 2015 @ 5:03 am | Reply
    • Jarland Donnell:

      Ah fair observation. Thanks for that. Still getting my bearings here :)

      December 16, 2015 @ 5:16 am | Reply
  9. Jon:

    Been using a 2GB LEB from them for a year now. They’ve been great. Just got my SSL cert this week with zero hassles. Definitely recommended!

    Any chance I can put in a ticket for an upgrade to this with renewal?

    December 16, 2015 @ 5:26 am | Reply
  10. Is the wildcard SSL valid as long as the service is active?

    December 16, 2015 @ 5:30 am | Reply
    • Yes, we issue 1 year certs and renew when necessary.

      December 16, 2015 @ 10:13 am | Reply
  11. Is SSL still a selling point now that Let’s Encrypt is in public beta? I’ve started using Let’s Encrypt for a few of my sites and it’s pretty simple to configure. Let’s Encrypt doesn’t support wildcards, but you can have lots of host names in the one certificate, and creating the certs is automated through their script.

    December 16, 2015 @ 8:45 am | Reply
    • Yes.

      December 16, 2015 @ 10:15 am | Reply
      • But why? It shouldn’t really be a selling point any more.

        December 17, 2015 @ 4:14 am | Reply
        • rm:

          Because not everyone wants to bother with their silly 90 days renewal, or install weird additional software on their server.

          December 17, 2015 @ 5:59 am | Reply
        • Quad:

          For the first thing, some people find the simple fact that your cert will be signed by “Let’s Encrypt” kinda weird, it’s also not really good face for a company when most visitors will be aware that you’re using a free cert.

          Secondly, Let’s Encrypt does not provide Wildcard with their SSL certificates, so there’s that.

          December 17, 2015 @ 6:34 am | Reply
  12. Lombar:

    It’s a nice offer. How much it will cost after first year? or is it a lifetime offer?
    I look for at VMBox website and I can’t see if I can install my own certificates or if I can install multiple domains. Can anybody help me with this questions?


    December 16, 2015 @ 12:28 pm | Reply
    • This is a lifetime offer with 2 free wildcard SSL’s you must install yourself.

      December 16, 2015 @ 5:01 pm | Reply
      • Lombar:

        Thanks Stevens.
        Are there any limitation on multiple domains? I need a hosting for four domains, with mail, and SSL. I never use this virtualization software and its Control Panel. I ever use Parallels with the new called “Odin”.
        It’s time to find a cheap service for my personal projects but I don’t want buy it and discover that it isn’t what I looking for.


        December 16, 2015 @ 6:59 pm | Reply
        • Each SSL supports 1 domain. We allow 2 SSL’s per order.

          December 16, 2015 @ 7:51 pm | Reply
          • Lombar:

            I know that 1 SSL is for 1 Domain. I have my onw SSL certificates and I looking for a VPS that I can have some domains with my own certificates. Exactly four domains at this moment. I ask you because I found VPS that only I can have 1 domain, VPS that I can’t have my SSL certificates, VPS that… sure that I don’t surprise you.
            Everybody has his own requeriments. My requeriment is easy, some domains and any domain with his own Comodo certificate (your SSL certificate offert is very good, of course) but now I have this SSL certificates working. I can use your SSL of course. But how many domains I can host on this VPS (with or without SSL). Are there any limit?

            December 17, 2015 @ 8:41 pm | Reply
        • Jon:

          This is a VPS, you have root. You can use virtual hosting (and for SSL, SNI) to host as many domains as you like.

          SNI setup with apache for multiple certs on 1 IP:


          December 23, 2015 @ 4:18 am | Reply
  13. Nilly:

    Used them for 1.5 yrs and they are great. Latency is fantastic. VPS super stable 0 downtime. Steven is super understanding and accommodating even when its the clients fault.

    Sadly i still have 6 more months before my next renewal :(

    December 16, 2015 @ 2:06 pm | Reply
  14. Umair:

    I am surprised. How on earth you can afford such insane low price in SingleHope DC??
    I tried to get a server with them a while back and their single SSD addon to a server cost $170/m

    This is so tempting … Wish you would have KVM offering as well.

    December 16, 2015 @ 7:16 pm | Reply
    • We get bulk server discounts and sign multiple year contracts so receive quite competitive pricing.

      December 16, 2015 @ 7:55 pm | Reply
  15. Andrew:

    Do the VPS servers support the FUSE kernel module, Encfs, and acd_cli?


    December 16, 2015 @ 9:09 pm | Reply
    • We can enable FUSE for you yes, please submit a ticket after purchase.

      December 16, 2015 @ 10:22 pm | Reply
  16. Frank:

    We need a couple of VPS’s for a Spam Filter mail server such as https://www.proxmox.com/en/proxmox-mail-gateway.

    All mail is legit, but will mail volume be an issue?

    I know some providers instantly assume you are a spamming because your VPS is processing mail.

    December 17, 2015 @ 1:09 am | Reply
    • Please submit a ticket to discuss your requirements.

      December 17, 2015 @ 2:24 am | Reply
  17. Edgar Alan:

    Good offert, I Have 2GB LEB LA, this service it’s very good, definitely recommended!

    December 17, 2015 @ 1:13 am | Reply
  18. Any smaller plans or this is the only plan currently?

    December 17, 2015 @ 9:12 am | Reply
    • Smaller plans are available on our site, submit a ticket for 50% off website prices.

      December 18, 2015 @ 12:52 pm | Reply
  19. Joshua:

    Hello Steven
    any Max Load for this package ?

    December 17, 2015 @ 9:43 am | Reply
    • I assume you’re talking about CPU? If so, we allow a load average of 0.9 with bursts up to 4.0 for short periods.

      December 17, 2015 @ 1:09 pm | Reply
  20. Been using a VPS from these guys for just over 1.5 years. Have has a few issues but the reaction time on the tickets and the uptime is definitely worth it for this price.

    December 17, 2015 @ 11:31 am | Reply
  21. Sam G:

    Do you accept bitcoins?

    December 17, 2015 @ 6:09 pm | Reply
  22. Nice! Great deal of VM in Europe, NL. Lets test it!

    December 17, 2015 @ 7:56 pm | Reply
  23. do you have pure 100GB pure SSD under 50$ yearly?

    December 17, 2015 @ 11:14 pm | Reply
  24. dominic:

    What are the “SMTP sending limits” per VPS i.e (100 emails every 5 minutes)
    Can we host cPanel on this VPS?

    December 18, 2015 @ 5:37 am | Reply
    • We don’t allow bulk mailing, so we probably aren’t the host for you.

      December 18, 2015 @ 7:53 pm | Reply
      • dominic:

        It’s not for “Bulk Mailing”. Its just that you also offer cPanel/WHM licenses, so if we buy a VPS for cPanel Hosting, what is the acceptable mail limits.

        100 emails every 5 minutes, is just an example figure,
        Would like to know figure so that we can apply a local policy for cPanel customers.


        December 21, 2015 @ 1:01 pm | Reply
  25. Nilly:

    Couldn’t resist and bought another one yesterday. Its F*kin sick. I don’t even know what im going to do with it since i already have 7 VPS’s but its super awesome. Love it! tx Steven!

    December 18, 2015 @ 9:07 am | Reply
    • Thanks for your comments Nilly! Let us know if you need anything. :)

      December 18, 2015 @ 12:51 pm | Reply
  26. iseng anime:

    Hi, I want ask, will I get 2 IPs from NL DC?

    December 18, 2015 @ 10:31 am | Reply
    • Yes. Plus /64 IPv6 available on request (beta).

      December 18, 2015 @ 6:12 pm | Reply
  27. logaritse:

    is it possible to combine 2 vps at same location ? so i will have more resources

    December 18, 2015 @ 2:10 pm | Reply
  28. Mike:

    Do you guaranted backup?

    December 18, 2015 @ 6:39 pm | Reply
    • No backups sorry. We recommend you keep your own regular, offsite backups.

      December 18, 2015 @ 7:52 pm | Reply

    December 19, 2015 @ 12:13 pm | Reply
  30. Eri:

    Hey @nilly. Give me one vps then

    December 19, 2015 @ 1:44 pm | Reply
  31. Is this recurring or just for first year?


    December 19, 2015 @ 2:26 pm | Reply
  32. FerK:

    Hows the cpu performance?

    December 19, 2015 @ 3:28 pm | Reply
  33. bejo:

    im interesting to your NL node.
    private proxy / legal adult alloed?

    December 20, 2015 @ 9:21 am | Reply
  34. Do you have bigger capasity ?


    December 20, 2015 @ 3:20 pm | Reply
  35. Mark:

    I used VMBox for 2.5 years and I am very satisfied. Very fast and stable VPS with 99.99% uptime. Cooperation with Steven is very good. If you have any problems always come to an agreement with him. You just need to talk and honestly explain your case.

    December 20, 2015 @ 7:38 pm | Reply
    • Thanks for your comments, glad you’re enjoying the service. :)

      December 21, 2015 @ 2:52 pm | Reply
  36. Zeno:

    How about select Linux OS ?
    I don’t see the select box in purchase page.
    Is Debian 8 64 bit available ?

    December 21, 2015 @ 7:57 am | Reply
    • Yes.

      December 22, 2015 @ 1:38 am | Reply
      • Faz:

        Hi Steven, how would I go about doing this? I don’t see an option to do this anywhere.

        December 27, 2015 @ 6:49 pm | Reply
  37. Hi, and what do you mean with

     SSL only to be used on Singlehop network.

    Sorry noobs here.. Thanks

    December 21, 2015 @ 3:27 pm | Reply
  38. Jack T:

    Is it possible to defer my service start day to Jan 1?

    December 22, 2015 @ 6:54 pm | Reply
  39. Bart:

    I applied for one of these in NL. Delivery was smooth and indeed includes 2 IPv4’s.
    I’m having trouble getting started with the SSL part. There seems to be no info on the vmbox.co site, nor in the Client Area’s knowledge base, nor in this thread after a few days.
    I ordered the SSL ‘free product addon’ but that doesn’t seem to start any workflow. Not sure if this would yield an AlphaSSL ‘coupon’ or something? I understand (but want to learn better) that there are some (technical) choices to be made before a properly configured certificate gets active.
    When entering the Vmbox.co Client Area’s Ticketing system, there’s this message at the bottom: “Please confirm you’ve read all emails regarding services with us and located the control panel information and how to apply for SSLs correctly? If not this ticket will be chargeable at $25.”
    I find that a bit harsh for this seemingly minimally documented feature.
    Can anyone give me a push in the right direction? Thanks!

    December 23, 2015 @ 8:42 am | Reply
    • Lombar:

      I just I applied for one in NL too.
      I understand that we have a clean Centos machine so first you have two options: if you are a nice Linux user, made all from SSH; or if you don’t you must install a Web Hosting Control Panel. You have some free option like VestaCP or CentOs Web Panel. I installed VestaCP with susprise, normally installation spend 15 minutes, and it finished at only 7 minutes. Good speed, Vmbox use SSD on NL and memory and procesor seem to work fine.
      From Control Panel you can generate your cert file that you need to obtaing your SSL files. Then you must send this CRT file and your domain name, and admin answer you with SSL files.

      December 23, 2015 @ 7:07 pm | Reply
    • As stated below, just generate a CSR and submit a ticket and we’ll process it for you. Please include fqdn also.

      December 23, 2015 @ 9:29 pm | Reply
    • Bart:

      Sounds good. Submit a ticket including CSR + FQDN. Will look into that. Thanks Lombar and Steven for your feedback. Happy holidays!

      December 24, 2015 @ 7:17 am | Reply
  40. nbo:

    I applied for an NL instance and it’s been awesome tech-wise so far.
    Still support is really confusing. Ticketing system basically leaves an impression that you shouldn’t use it without a lawyer.
    I actually considered nasty hacks, like routing a support ticket through the sales department, i.e. “would you bill me for a ticket like this?”.
    Then I just didn’t contact support.

    That said, all specs match the advertisement and everything doable as root from inside an openvz instance works as expected, which is 99.5% of anything one would possibly need.

    December 24, 2015 @ 10:18 am | Reply
    • We have them questions in place to make sure everyone reads their emails before applying for SSL’s. It’s not relevant for normal support tickets. We’ve also never considered charging anyone that doesn’t apply correctly. It’s just to ease support ticket load.

      December 24, 2015 @ 9:30 pm | Reply
      • Jonathan:

        I’m still quite confused on how to get the SSL cert. I swear I submitted a request for a wildcard on Dec 18th, and haven’t received it. It doesn’t show up in Support Tickets. Is there anyway I can check the status.

        December 31, 2015 @ 12:11 am | Reply
        • Bart:

          For what it’s worth, it’s a multi-step approach. Here’s my learning curve:

          1) Create a CSR. I installed Debian on my new VPS, and did this:
          openssl req -new -newkey rsa:2048 -nodes -out wildcard.csr -keyout wildcard.key
          Make sure you put *.yourdomaingoeshereobviously.com in the Common Name field, to support a wildcard cert.
          Don’t put too much time into the other fields, they seem ignored when VmBox requests the cert with AlphaSSL.

          2) Paste the content of the CSR file into a support ticket (you can only attach JPG’s I believe).

          3) VmBox does the request with AlphaSSL and forwards you AlphaSSL’s response, the certificate.

          4) Now comes the certificate magic, which varies depending on your webserver. I had to process an intermediate certificate as well.

          The end result works for me. Browsing to my subdomain.mydomain.tld was secured.

          January 8, 2016 @ 3:31 pm | Reply
  41. Ian:

    Signed up! This will be my first VPS, I have always used shared hosting, but want to do some more advanced stuff. Looking forward to it!

    December 25, 2015 @ 2:11 am | Reply
  42. Danny:

    Will docker work with your OpenVZ VPS? Thanks

    December 28, 2015 @ 7:22 am | Reply
  43. zzzzz:

    Can the one in Netherlands be used for seedbox? (Bittorent DL?)

    December 31, 2015 @ 3:09 am | Reply
  44. Rudde:

    I was a customer with your previously, and I was happy with service and quality of it until the node I was one was taken by law enforcement. I do not appreciate law enforcement in different countries going trough my personal files and get access to my private keys, including those not signed by you guys, this is a hugde security concern.

    I never got any explanation why this happen, and I lost all my data. Why did it happen, and have any steps been taken to prevent this in the future? I know you guys had a very strict anti-piracy policy when this happen so I’m really curious till what happen.

    January 4, 2016 @ 12:46 pm | Reply
  45. ashy:

    still available ?

    January 5, 2016 @ 10:15 am | Reply
  46. Lombar:

    After buy VmBox service, I installed VestaCP (has a few bugs but works fine normally) and I’m very happy with this VPS. Congratulations.
    I have some webs. One of them uses some images that open on lightbox, miniatures are created on demand automatically. Another one is using WordPress as CMS web page. Both work quickly and smooth, and 5:15 backup on the morning (UTC time) from server to my local NAS are instant.
    I’m so happy.

    January 5, 2016 @ 12:13 pm | Reply
  47. pieter:

    Server speed is verry good just one thing you only get 1 ipv4

    January 20, 2016 @ 9:57 pm | Reply
    • Bart:

      I had a difference experience.
      The order confirmation mail suggests this, but do a ‘ifconfig’ on your box and notice the two public IP’s.
      Also the control panel allows you to set reverse DNS for these two IP’s.

      January 22, 2016 @ 10:46 am | Reply
  48. stijn:

    Any deal for a higher end config? (more ram).
    Also any form of backup/snapshot possible?

    January 24, 2016 @ 1:43 pm | Reply
  49. VMBOX is my worst experience on the Internet.
    I am my Annual subscription canceled a few days after I bought it
    Better not have any vps than this
    NOT RECOMMEND in any case.

    February 1, 2016 @ 6:30 pm | Reply
    • Care to elaborate more on your bad experience?

      February 7, 2016 @ 7:06 am | Reply
    • Albert:

      I am planning of getting their 3GB plan, can you elaborate your experience?

      February 14, 2016 @ 1:39 am | Reply
      • For support waiting one week
        you dont get what you buy trust me (you get one ip4 for another you need to pray on knees)
        I had a VPS for a week with them and of which 6 days I was suspended and waiting for the help that I have not get
        so i need to found another vps after i pay for the year
        i recommend looking for another vps provider

        February 20, 2016 @ 5:22 pm | Reply
    • Cheung:

      I also experienced problems in the beginning, but it’s all fixed now. The VPS is fast now.

      February 23, 2016 @ 12:12 pm | Reply
  50. Tim Wuytens:

    Hi Steven,
    I just found this offer here today. I am a very happy customer that already has a VPS for over a year now, also from a LEB offer (https://lowendbox.com/blog/vmbox-co-5month-or-48year-2gb-ovz-in-us-or-nl-free-wildcard-ssl/).
    I just recently renewed my vps for a year, wondering if I could upgrade that plan to this one, with yearly payment?
    Thanks for the info!

    February 16, 2016 @ 4:05 pm | Reply
  51. Tim Wuytens:

    Hi Steven,
    I just found this offer here today. I am a very happy customer that already has a VPS for over a year now, also from your previous LEB offer.
    I just recently renewed my vps for a year, wondering if I could upgrade that plan to this one, with yearly payment?
    Thanks for the info!

    February 16, 2016 @ 4:06 pm | Reply
  52. naveed:

    If I get it monthly, can I later convert to annual?

    February 24, 2016 @ 4:51 am | Reply
  53. logan:

    I have used a 2GB VM from vmbox for one year with no problems. They promptly supplied an additional IP when ordered. I have not needed them for anything else since no problems cropped up. I just ordered a 2nd VM from them on this 3GB plan.

    March 2, 2016 @ 12:26 am | Reply
  54. Hasan Hüseyin Gücüyener:

    This provider is really kind of a joke. First they are not even reading what you write in ticket. Second the answers they give makes me go nuke their datacenter. You ask why you havent got the email they say you should have received it. No kidding! I am asking some assistance you idiot! Don’t ever come near this idiots. Just use letsencrypt.

    March 10, 2016 @ 2:54 pm | Reply
    • Manpreet:

      Hi Steven.
      Just bought the VPS yesterday. Offer still worked. Setup time was fast and everything is working great. Thanks for such a great offer.
      I was thinking about buying another VPS instance and I was wondering if my requirements are low, can you offer a customized plan?
      The first VPS instance I bought, I will use for hosting an Arch Linux ARM mirror, they use rsync to keep everything up to date. Is this an issue, as rsync and huge data transfer can sometime spike cpu usage?
      Can I run Open VPN? There isn’t any mention of it in your TOS, so I thought I’d better ask.

      March 14, 2016 @ 3:59 pm | Reply
  55. Sergey:

    Great offering, I recommend it.
    Intel(R) Xeon(R) CPU E5-2620 v2 @ 2.10GHz
    Disk subsystem is very fast.

    April 3, 2016 @ 7:34 pm | Reply
  56. Ktechkun:

    Hey Steven is warez files are supported and yea what about DMCA notices and takedowns? [Warez file not from server, links from hosts]

    April 5, 2016 @ 7:01 pm | Reply
  57. tao:

    pls add skrill as a payment method.

    April 20, 2016 @ 10:01 am | Reply
  58. aeonius:

    Purchased a VPS just now due to this article. Will be happy to provide thoughts about the process and use of the service. Looking forward to trying out what they have to offer.

    May 13, 2016 @ 7:45 pm | Reply
  59. Emre:

    It has been changes to the campaign. not given two IP addresses.

    May 26, 2016 @ 9:39 am | Reply
  60. I had some vps from VMBox in the past and had no problems at all. I moved from them to OVH but now I’m back again! OVH vps sucks!
    I’ve got 2 of these babes and both are working great. No downtime and no problems at all.
    The only “issue” is that you have to raise a ticket in order to get the second ip and each extra ip costs 2$.

    Thanks Steven!

    June 11, 2016 @ 3:46 pm | Reply
  61. Didta:

    they dont reply to my ticket

    June 16, 2016 @ 4:29 pm | Reply
  62. SkaeG:

    I have had a VPS at VMBox.co since the 1st of Feb. and i have since then had had my server shutdown around once every month for apprently no reason. lately it have been really bad with 1x 8 hours downtime and 1x 3 hours downtime… that apparently was because I was getting DDOSed. find that hard to believe considering they have in the past had their server getting ddos’ed and i feel like they are just blaming me, because i actually ask about it…

    and they fact that they for the 3 hours downtime could not even tell me why it was down worries me a lot! they even just closed the ticket after i directly showed them on the graph what time it was because there at that moment was no activity…

    Would not recommend…

    July 20, 2016 @ 8:23 pm | Reply
  63. Adam:

    TLDR: strict administration + lack of service = unusable VPS
    Bottom line: Not recommended, stay away

    Long story:
    I’ve been using VMBOX.CO for more than two years. Service was somewhat OK.
    3 days ago by server was suspended without notice. I open a ticket which got reply more than 17 hours later! Asking me for my root password (???). As for now the problem is not resolved and the ticket is still open with them – more than 48 hours since I opened it!
    And no resolution nor any information what is going on from their side.
    The do not answer the phone, chat is offline, they almost do not respond to emails, and when they do – they are not helpful.
    If you wish to see the ticket content, and how NOT to provide support, see here: http://pasteboard.co/8TtLIbvYy.jpg

    I have nothing else to do but to warn others… (sorry Steven and Ben)

    August 15, 2016 @ 10:30 am | Reply
    • Adam:

      Eventually after about three days of downtime they unsuspend my server. During that time I already restored my old backups to another server from another company.
      I wish they would have replied to tickets in a timely manner… 3 days is a very long time for service interruptions.

      August 17, 2016 @ 5:50 am | Reply
  64. is this still available?

    October 6, 2016 @ 8:01 am | Reply
  65. Valeriy Karkachev:

    Service suspended, support is not answering the ticket for 5 hours already. Not good

    December 28, 2016 @ 11:18 am | Reply
  66. Babak:

    I got a server and installed Ubuntu 16.04, but the kernel is 2.6.32. Running apt-get dist-upgrade does not help. Is it intentional that you keep the kernel to this particular version? Installing nginx and some other crucial packages do not work with this kernel.

    December 31, 2016 @ 10:36 pm | Reply
  67. Babak:


    I am so glad that the kernel didn’t meet my requirements and I cancelled the service. These guys have one of the worst customer service ever!
    I created the VM, found out that the VM was not meeting my requirements and cancelled it in 2 days. Their policy says that they give you a refund if you cancel within 3 days. I didn’t receive a refund though. So, I created a ticket and asked them why I hadn’t received a refund. And here is their response:

    Refund has to be requested within 3 days and it was not requested.

    Best Regards,
    Ben D.

    So, cancelling the service is not enough! You have to go and ask explicitly for a refund by creating a ticket! That’s absurd!

    January 3, 2017 @ 7:37 pm | Reply
  68. @Steven sold the vmbox.co to another person and now we are suffering with this company. without any notice they suspended my box amd my news portal is down

    June 27, 2020 @ 12:30 pm | Reply

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