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WhiteLabelHosting – $4.48 512MB OpenVZ VPS in Netherlands

Tags: , , Date/Time: September 13, 2011 @ 6:01 am, by LowEndAdmin

WhiteLabelHosting Gregg from WhiteLabelHosting.coinfo sent me an offer a week ago where you can get 50% off recurring discount on their OpenVZ virtual server plans. They are also charging a “PayPal Fee” at 12% so after the discount you can get “VPS1” for $4.48/month. Sign up link with promo code.

  • 512MB memory
  • 25GB storage
  • 1TB/month data transfer on 20Mbps
  • OpenVZ/SolusVM

You can pay with either PayPal or Liberty Reserve. Servers with Ecatel data center in the Netherlands. According to Gregg that while the server hardware is a bit old (Xeon X3220’s), they are limiting maximum 16 VPS per box. While the domain was registered in December 2010, it looks like the operation has only recently been launched. Masked domain WHOIS information, no SSL on WHMCS, and a common website template which I can’t seem to remember where I have last seen it before…

Now, Gregg has also been quite frank on where he is coming from. He is 17, has posted these comments defending Volt-VPS and whole lot of details on the working relationship with Volt-VPS. Well, from what I can see there’s still quite a bit of work to do, but all the best with your venture into VPS hosting.

The original owner of LowEndBox known as "LowEndAdmin" or "LEA" for short founded LowEndBox in 2008 and created the concept of hosting applications on low resource "Low End Boxes". After creating the roots of the community that we know today, "LEA" stepped aside and allowed others to carry the torch forward.

157 Comments

  1. Tom:

    Another free template host. So damn bad kiddies, so damn bad!

    September 13, 2011 @ 6:57 am | Reply
    • rm:

      .co domain an instant -100500 karma bonus, the only thing more reputable would be a .biz

      September 13, 2011 @ 7:08 am | Reply
      • Thanks @rm — yes I should have mentioned that. I’ve typed in quite a few .com of the same domain while writing up this blog post. And .co does not even has its own WHOIS server implemented so no automated tracking of changes for me.

        September 13, 2011 @ 9:22 am | Reply
    • Michael:
      September 15, 2011 @ 6:20 pm | Reply
    • Liza:

      This company is 100% fraud and i will request LowEndBox to remove this listing from here.

      September 21, 2011 @ 8:41 am | Reply
  2. Spo0lsh:

    Without IPv6, doh :(

    September 13, 2011 @ 7:00 am | Reply
  3. Mike Hat:

    Charging extra to accept PayPal is prohibited by the PayPal Terms of Service:

    You agree that you will not impose a surcharge or any other fee for accepting PayPal as payment.

    I think Gregg has some explaining to do here.

    September 13, 2011 @ 8:14 am | Reply
    • It’s the exactly the same “all @ 12%” whatever charge imposed by Volt-VPS before, except they are trying to re-name it as PayPal surcharge this time. PayPal is expensive but I doubt they charge 12% processing fee. And as you have pointed out, it’s against PayPal’s ToS.

      September 13, 2011 @ 9:25 am | Reply
      • Mike Hat:

        PayPal fees for $0.00-$3,000.00 monthly volume are 2.9% + $0.30 or 3.9% + $0.30 if it’s an international payment. I used to think that PayPal charged a significant amount until “WhiteLabelHosting” came out with their nonsensical surcharge.

        September 13, 2011 @ 9:42 am | Reply
        • Daniel:

          While it maybe wrong charging paypal fees, it can be justified. if you’re running a VPS company with very low prices. Every dollar counts. Its probably cheaper taking transactions via a merchant account..

          September 13, 2011 @ 9:49 am | Reply
        • rm:

          @Daniel
          it is forbidden by the Paypal rules, P E R I O D. No justification possible. Or that would be like justifying a burglar and thief by “but the guy had no job and couldn’t make a living otherwise”.
          If they can’t make the business plan work while also accepting paypal, they shouldn’t accept paypal, or accept paypal only on longer term payments, or raise prices a bit, in other words a lot of options.

          September 13, 2011 @ 9:59 am | Reply
        • I was fairly sure that paypal didn’t allow you to charge the client the fees?

          Francisco

          September 13, 2011 @ 10:01 am | Reply
        • Ditto.

          September 13, 2011 @ 1:21 pm | Reply
        • I don’t see why a company should use the tax function of a billing system to add a “PayPal Tax”

          We get DA for $5 per license, but we have to sell it for $5.50, otherwise we would loose money each time someone ordered a license

          September 13, 2011 @ 1:49 pm | Reply
      • ab:

        The thing is though, 1) it’s not allowed, 2) it’s a fee FOR PROFIT, not a tax, 3) it’s not actually passing on the paypal fee, it’s 200% profit on it

        Feel free to email paypal and get him terminated if you’d like. More people the better.

        September 13, 2011 @ 2:06 pm | Reply
        • ab:

          Whoops, wrong nested comment chain.. imagine this was one more space to the right

          September 13, 2011 @ 2:06 pm | Reply
        • Tom:

          Well, a tax is a (state) fee for profit. But I get what you mean.

          September 13, 2011 @ 3:45 pm | Reply
    • Daniel:

      VolumeDrive did do this Yonks ago, Not sure if they still do but they charged an extra $2.50 if i recall for using paypal.

      September 13, 2011 @ 9:37 am | Reply
      • Tom:

        rm is completely right in this issue. No surcharge when using Paypal. If they do, just write Paypal. They will sort it out.

        September 13, 2011 @ 10:32 am | Reply
        • heh like they ever respond with anything but a copy and paste.

          September 13, 2011 @ 1:22 pm | Reply
  4. ab:

    Already sent abuse@paypal to get their account suspended.

    September 13, 2011 @ 1:49 pm | Reply
  5. I have gone ahead and removed the PayPal surcharge, I was unaware it was against PayPal’s terms.

    As for the template, we actually had our own design for the past year, but I grew tired of it and changed it to this template just before the LEB post.

    As for us being kiddies, yes I am 17 and I am technically a teenager, but I’m not going to let common judgement on when someone is ‘old enough’ to run a business set me back. As I said in the email we do plan on getting the business registered in early 2011 – We have no SSL which I understand is a concern for some, obviously a premade template isn’t great for publicity, but hopefully you will see us around for a long time to come.

    Apologies for the late reply, I had a few days where I forgot to check LEB so didn’t even realise I was listed.

    As for the .co – We purchased it because .com was unavailable – and back in 2010 we used the .info, someone claimed that we didn’t have enough profit for a real domain (stupid attack really, domains aren’t that expensive), hence to purchase of the .co.

    Thanks for the post.

    September 13, 2011 @ 3:03 pm | Reply
  6. Ron:

    Hello

    i’m a client of whitelabelhosting.

    there’s support is pretty good.

    speed’s in cpu limits is good.

    pretty nice and cheap vps company.

    September 13, 2011 @ 3:14 pm | Reply
  7. ab:

    same template as the scammers nbvps btw

    September 13, 2011 @ 3:53 pm | Reply
  8. I personally find their service amazing, I received instant setup and unlimited support from the owner. I’ve only had one issue, however that was because of he Datacenter not the owner himself.

    Great service indeed.

    September 13, 2011 @ 4:03 pm | Reply
  9. Dan:

    had nothing but problems with this host Avoid!

    September 14, 2011 @ 3:43 pm | Reply
    • Would you care to expand on your problems? We haven’t had a single complaint since offering VPS. Nor a single refund.

      September 15, 2011 @ 4:49 am | Reply
      • I can only assume this was a false comment, the downside to public listings.

        September 15, 2011 @ 5:21 pm | Reply
  10. How about security? It should not happen that I host something and two days after, I find all my source code being sold online! :P

    September 15, 2011 @ 8:26 am | Reply
    • I would like to think that our nodes are secure enough. We have backups in the case of a security breach, however I doubt something like that would happen.

      September 15, 2011 @ 5:19 pm | Reply
      • however I doubt something like that would happen.

        You realize that you’ve just made yourself a target, right?

        September 15, 2011 @ 10:16 pm | Reply
        • Perhaps. Roll with the punches, you can’t stop someone from taking actions, but you can prepare.

          September 15, 2011 @ 10:29 pm | Reply
      • How much can I trust you?

        September 16, 2011 @ 8:09 am | Reply
        • If I am happy with your reply, I am IN! Need a development box!

          September 16, 2011 @ 8:11 am | Reply
  11. Christopher:

    “As for us being kiddies, yes I am 17 and I am technically a teenager”

    Don’t you need to be 18 to own a PayPal?

    “As of January 1, 2002, you must be at least 18 years of age to register for an account and use the Service. Additionally, if your credit report reflects an unacceptable level of risk, you will not be eligible to use the service.”

    September 15, 2011 @ 2:31 pm | Reply
    • Daniel:

      And you realy believe that Rubbish? from a Rip-off corporation like Paypal/Ebay?

      They don’t care if its legal or not as long as they profit its fine.

      September 16, 2011 @ 12:26 am | Reply
    • The PayPal which we use to accept payments is registered by someone of legal age that I trust, once the business is registered and/or I am of legal age for an PayPal account I will simply open up my own and transfer it over.

      September 16, 2011 @ 1:02 am | Reply
      • I say this as neither a criticism or a plus but wouldn’t the switch over require users to recreate their billing with Paypal?

        September 16, 2011 @ 1:06 am | Reply
        • No, we don’t offer subscriptions so all payments are one-time.

          September 16, 2011 @ 1:11 am | Reply
        • Thanks for the follow up.

          September 16, 2011 @ 1:15 am | Reply
  12. TonyUFN:

    gonna give it a shot and see how it goes. Order placed… we’ll see ;)

    September 15, 2011 @ 9:03 pm | Reply
    • Look forward to having you!

      Just in case this is you > the last order we received was not processed and will be setup tomorrow when we deploy our second NL node. We have filled up the first node with 16 VPS in the past few days as planned.

      September 15, 2011 @ 9:51 pm | Reply
      • DOgi:

        Just brought VPS. I hope you’ll setup it asap. :/

        September 16, 2011 @ 12:57 am | Reply
        • We’re configuring the second node for deployment. You should receive your server today.

          September 16, 2011 @ 7:54 am | Reply
        • DOgi:

          It’s still off :(
          “Next Due Date: 15/10/2011
          Billing Cycle: Monthly
          Status: Pending”

          September 16, 2011 @ 5:35 pm | Reply
      • TonyUFN:

        The client area is showing the service as Active. But we still do not have the server info.
        I’m glad to see responses on LEB at least. But an email or message of some sort would have been helpful.
        I had already submitted a support ticket before checking here.

        September 16, 2011 @ 1:29 pm | Reply
        • I understand. By now you should have relieved your information but the DC messed up on the format so we are awaiting a new reformat to take place before we configure the server for deployment.

          I apologize for the delays. We’ll get your server to you asap!

          September 16, 2011 @ 4:55 pm | Reply
  13. 8 orders which where delayed all setup. Enjoy your service!

    September 16, 2011 @ 10:37 pm | Reply
  14. TonyUFN:

    So far all that has been setup is a Solus account with no servers listed.

    September 17, 2011 @ 1:42 pm | Reply
    • TonyUFN:

      Honest mistake on Gregg’s part. After a quick ticket, the VPS is now accessible.

      September 17, 2011 @ 2:06 pm | Reply
      • Yes I mass created around 10 orders, looks like one or two didn’t finalize the creation process, you included.

        No problems though, everything should be running fine now.

        September 17, 2011 @ 11:51 pm | Reply
  15. Dan:

    I had shared hosting with these people before, They just said there closeing down for issues or whatever. I never got a refund. Waste of 12 months payment I wouldnt trust these people.

    September 17, 2011 @ 2:05 pm | Reply
    • Tom:

      Rofl. Welcome to freetemplatehostvpsfreecheapbudgetscamonedaykiddienotwork.com

      September 17, 2011 @ 2:24 pm | Reply
    • We only had a few annual clients when we offered shared hosting, almost all of them from 2010 and almost all of them received a full year of service since their first payment date, we also stopped offering annual billing rates after 2010 so I doubt this is valid post.

      ‘I never got a refund.’ – We do have a 24hour refund policy and we explicitly state that we don’t refund annual orders.

      As for the design, I could care less about the template, we had our own design for around a year but I decided it was time for something fresh just before I emailed LEB for this offer, so I purchased the template and put it up temporarily, we’re having a minimalist design created for us right now actually, so expect to see that soon.

      The design of a website should not be a marker for who is legitimate and who is not. I could go on for days listing scam-hosts which looked 110% legitimate until the minute they stole everyone’s cash and ran. Please do not judge a book by its cover.

      If anyone has any further questions, feel free to ask. On a side note stock is low at the moment as we received a rush of orders shortly after the LEB postings.

      September 17, 2011 @ 11:59 pm | Reply
  16. Arthur:

    Return to ford___________@hotmail.co.uk
    PayPal

    At this time, we are unable to process your request. Please return to ford___________@hotmail.co.uk and try another option.

    Cannot pay?

    September 19, 2011 @ 3:08 am | Reply
    • PayPal’s issue, nothing wrong on our end, and we received another 10 orders today.

      September 19, 2011 @ 6:01 pm | Reply
  17. TonyUFN:

    Day two… all has been working well, and with no downtime or noticeable shortage on resources.

    September 19, 2011 @ 7:58 pm | Reply
    • Glad to see you’re happy. Nodes are running great.

      September 19, 2011 @ 8:47 pm | Reply
      • Anonymous:

        Gregg, absolutely no clue how to get ahold of you other than this, but I’ve hit a snag in the ordering process. It was totally my fault, but I need your assistance to fix it. This server is rather time critical as in about three hours it will be far too late and I’ll miss the deadline between whether it’s paid for now or in a week. I submitted a support ticket.

        September 20, 2011 @ 2:34 am | Reply
        • I’ll go ahead and assume you’re Blair? If so for anyone else reading this was solved.

          For future reference, opening a ticket on site is the best way to contact me.

          September 20, 2011 @ 9:55 am | Reply
  18. Dan:
    September 21, 2011 @ 12:34 am | Reply
  19. Liza:

    I am one of the biggest customer of VPS. I use to visit this site frequently to see what new are coming. I bought one WHITELABELHOSTING and they are 100% FRAUD! This is a good website and i don’t expect this company to be listed here. After buying i am not satisfied at all and i request the cancellation. But they did not cancel my order. To the company, you ate my 7 USD but you lost many customers who read this review.

    Thanks.

    September 21, 2011 @ 8:39 am | Reply
  20. I like how your TOS mentions 5 times in the same section that you do not give refunds. I also find it strange that you only offer a 95% uptime guarantee. Lastly, you advertise “Weekly Backups” for your services but your TOS says:
    Backups are made of all accounts to protect against hardware failure and similar problems, these are not provided to the clients under any circumstances and we do not guarantee that these will be up to date or usable in the event that we are required to use them.

    September 21, 2011 @ 10:45 am | Reply
    • I meant to bold the following section: these are not provided to the clients under any circumstances

      September 21, 2011 @ 10:46 am | Reply
  21. So we backup your accounts, but your not allowed a copy of them :S

    September 21, 2011 @ 11:40 am | Reply
  22. George:

    How about someone running the following performance test and posting results?

    dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    September 21, 2011 @ 11:58 am | Reply
  23. @Dan – I’ll ignore your comment, I no longer advertise on that forum (besides, making money from an market isn’t a crime)

    @Liza – We have a 24hour refund policy, and we haven’t had any refund requests which have been denied since we started offering VPS. If people want to post lies, do it at the beginning of the post.. not later on when we’ve sold out to 32 happy customers. Your post wasn’t a review either, you just posted babble about us committing fraud, no evidence, no proof that you were even a client, etc. Denying a refund wouldn’t be classed as fraud, especially since you accepted our terms of service which includes a strict 24 hour refund policy. Besides that we haven’t denied a refund request yet.

    @KuJoe – The terms of service speaks about different parts of the refund, it may seem like we are repeating the same thing 5 times but it is more of a structured refund policy, for example ;

    >
    >>
    >>>
    >>>>

    In terms of backups, the terms of service does need to be revised slightly, as that particular area was there for when we offered shared hosting, now however we will provide you with a full backup of your VPS on request.

    @George – Speed test results here ;

    USA ;
    [root@usa ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 15.3378 seconds, 70.0 MB/s
    [root@usa ~]#

    Netherlands ;

    [root@nl ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1.1 GB) copied, 16.276 seconds, 66.0 MB/s
    [root@nl ~]#

    Results are okay for a low end box, however in the future we will be expanding with much newer hardware and speeds especially read/write speeds will improve for clients.

    Thanks for keeping this post alive, I’m surprised actually.

    On a side note – Netherlands is out of stock now, but we did restock east coast USA so feel free to order. (We also have our custom design being delivered in a day or two, which is something to look forward to!)

    September 22, 2011 @ 2:44 am | Reply
    • RE: the HF thread

      So what happens when a user hosts a booter on an NL box?

      Francisco

      September 22, 2011 @ 3:36 am | Reply
      • We act upon reports and forward them to the client, if a report is legitimate you will be given xx hours to take action. Although we have yet to receive a single report about any of our clients data.

        September 22, 2011 @ 4:54 am | Reply
        • Cool, just wanted to check in :)

          95% of the hosts that post on HF are booster hosts that end up getting DDOS’d into the ground non stop. There’s a few beautiful threads on WHT about that very fact with some providers around here.

          Francisco

          September 22, 2011 @ 5:51 am | Reply
  24. No problem. If you have any more questions feel free to ask or open a ticket.

    September 22, 2011 @ 7:54 am | Reply
  25. shane:

    your theme isnt paid you can get it nulled lol

    September 23, 2011 @ 7:36 am | Reply
    • Daniel:

      And the problem with that is?

      September 23, 2011 @ 7:38 am | Reply
      • nulled = stolen

        Francisco

        September 23, 2011 @ 9:12 am | Reply
        • Tom:

          So I buy a software, I null it for use on my own multiply servers and you say I stole it? :D
          Fantastic logic. At best I broke it’s license and that’s about it, I didn’t even infringe on copyright law, because I didn’t distribute it to anyone.

          September 23, 2011 @ 10:12 am | Reply
        • rm:

          @Tom
          with proprietary stuff you never “buy software”, you license it for use under certain terms, which may include “no nulling” among other things. If you break those terms, you may have as well not paid any money, your contract to license that software is broken by you, terminated and void.

          September 23, 2011 @ 10:26 am | Reply
        • @Tom – I guess that’s a bit of a different case :)

          The big thing is distributing and obvious ‘usage in production with the intent of pirating the software’.

          I’m not sure how this design would have been nulled, but It’s quite possible it was just a monster-template dump. We’ve seen two listings on here with the same design in a short time.

          Francisco

          September 23, 2011 @ 10:36 am | Reply
      • Daniel:

        I dont realy think it is the same as Stealing. This is just trash you get fed via the mainstream media.

        Nulled software is typicaly considered as Testing software and should not be used for production usage but since the host isnt as yet under the DMCA there realy isnt a problem here no dev is going to take a person to court over $15 either

        September 23, 2011 @ 9:18 am | Reply
        • Well, while people might think it’s in use for ‘testing’, the amount of people I saw on digital point and the likes wanting to run nulled vbulletins/WHMCS//etc is pretty insane :)

          The hacked WHMCS is the biggest example of ‘worst idea ever’ as there is most likely (not 100% sure if it’s true or not) back doors for jacking credit card details and the likes.

          Francisco

          September 23, 2011 @ 9:37 am | Reply
  26. Woah, big list of comments to reply to :D

    No we didn’t steal it, we paid for it, want the receipt? Haha.

    September 23, 2011 @ 2:53 pm | Reply
    • shane:

      No we didn’t steal it, we paid for it, want the receipt? Haha.

      you say you paid but your other guy says nulled

      September 26, 2011 @ 7:50 am | Reply
      • ‘our other guy says nulled’

        That makes no sense to me, who is our other guy..?

        September 26, 2011 @ 8:06 am | Reply
  27. Oh and while we’re on the topic, our new custom design has just been finished and we’re getting it coded up now. I don’t tell lies :)

    http://i56.tinypic.com/2ykdwe1.png
    http://i51.tinypic.com/slqvky.png

    Simplistic and clean, that’s what I am looking for. And I personally think the designer did a great job of reading my mind :)

    September 23, 2011 @ 2:56 pm | Reply
  28. shane:
    September 26, 2011 @ 6:45 pm | Reply
  29. shane:

    ye they doing discount to get as much money as possible then close the site down

    September 26, 2011 @ 7:20 pm | Reply
    • @Shane – I wouldn’t do that, of course only time will prove you wrong. The prices are low because I can afford for them to be low, of course they will raise as our client base grows, but for now these prices get the bills paid and bring in a tidy profit at the same time.

      The reason I removed my advertisements from HF was because of this attachment between any provider and the forum itself, yes I admit @Daniel that the posts made in that thread where extremely unprofessional in terms of the type of language I used, but that thread was around the pushing point for me, at which I finally decided to stop advertising on the forum, if anything the thread proves what everyone is saying – yes HF is full of kiddies (the hosting section at least) – but for a good amount of time it was the base of WLH’s sales – no longer do I advertise on HF and no longer is it the base of any of my sales, because I would rather have legitimate competitors, clean customers, and slow growth, than thrive in sales (of which I did) yet be surrounded by ‘kiddies’ who only bring me down to their level and cause outbursts like you saw in that thread.

      Nevertheless I cannot keep defending myself when I have said all I can possibly say, only time will prove that I am attempting to run something legitimate, the past is shady because of everyone’s affiliation with WLH & HF but I can’t keep looking into the past if I want to move forward, this post may seem like an visit to the psychologist but I like to get what is on my mind out there so that others can at least attempt to understand.

      As for anyone else who is interested about updates, we should have our new design out soon although we’ve been slightly delayed on that front, and I plan on emailing a new offer to lowendbox soon which will offer some rather low priced xen vm’s on the new E3-1230 CPU. (West Coast)

      Thanks!

      September 27, 2011 @ 2:43 pm | Reply
      • ab:

        For some reason I have a hard time believing you.

        So you apparently used to host people sending out phishing emails, still advertise on WAREZ JUNCTION, and according to your ToS RUNESCAPE BOTTING [NEW!] Runescape Botting is allowed on our service.

        You also hosted illegal warez yourself, unless you were dumb enough to actually give out A records on your primary domain.

        Half of ns*.whitelabelhosting.co is listed in MalwareURL and Phishtank, and you somehow managed to get listed on a RBN blacklist[1]

        September 28, 2011 @ 9:57 pm | Reply
        • Arab:

          i didn’t know WJUNCTION was classed as warez junction i thought it was web junction or webhosting junction also ever heard of SHARED HOSTING for the phishing emails. i bet your indian.

          September 29, 2011 @ 4:49 am | Reply
        • Daniel:

          “i bet your indian.”

          What kind of sick fool are you? that was just uncalled for.

          September 29, 2011 @ 5:45 am | Reply
        • As to your claims that we hosted phishing, we cracked down on all phishing profusely, don’t ask me how I got on those lists, (RBN) as I don’t have a clue myself.

          Runescape Botting isn’t something which we feel is bad in any way, we have it in our ToS to stop CPU abuse – As a matter of fact I doubt whether any of our customers use our services for that activity.

          We hosted 3000 sites, and as most of our customers resold we had a hard time cracking down on bad content, that doesn’t mean we allow it, our ToS now is basically the same as our shared hosting ToS.

          @Arab – Saying something like that really isn’t necessary.

          September 29, 2011 @ 10:23 am | Reply
        • ab:

          So you support breaking other companies’ terms of services? How would you feel if other people encouraged people to sign up for your service then violate your terms repeatedly?

          I’m not trying to be mean or anything, just trying to figure out logic here.

          September 29, 2011 @ 2:37 pm | Reply
  30. Aras:

    Gregg since you been involved or at least know John from Volt-vps can you explain or get some details whats going on with them?.. So far no issues but the main site is suspended. Is it time to jump of the boat while I have chance and access to the data?

    Thanks.

    September 28, 2011 @ 8:32 pm | Reply
    • Hello Aras – I really do not know. John cut contact with me and refuses to talk to me about anything (Trust me I have attempted to at least ask why the site was suspended) – I was the main reason VoltVPS gained so many sales, although he should of been fine without me.. that is the only reason I would be able to tell that the site was suspended (lack of sales).

      I can’t tell you to jump now or wait, that would be bad ethics, but I would recommend getting a backup just in case.

      September 29, 2011 @ 10:25 am | Reply
      • Aras:

        Thanks Gregg, finally last night i received his email. he is terminating company and all customers have 2 weeks before his other billing term with host company kicks in. At least he is giving couple weeks to move things not like hostrail..

        September 29, 2011 @ 2:21 pm | Reply
        • Just to clarify, which company are we talking about?

          September 29, 2011 @ 6:04 pm | Reply
  31. @ab can I presume you’re talking about the botting? Quite frankly I just haven’t given it much thought, at first I did add that into the terms of service because I had experience with one client abusing his CPU via usage of this program. If this is indeed against the AUP or TOS of any authority (such as the developers of this game?) then I would feel obliged to stop our services being used for such a thing. If you personally question this activity then please do give me any documentation you can find on the subject, I can and will change the terms of service if need be.

    @Aras – I’m surprised to say the least. If he would allow me to contact him I would certainly offer him a chance to sell his servers/clients, that way your service can stay intact, unfortunately I can’t find any way of getting in contact with him.

    September 29, 2011 @ 3:19 pm | Reply
  32. shane:

    your site is down whitelabelhosting.co

    October 2, 2011 @ 2:46 pm | Reply
  33. Yup we’re indeed having DNS issues, we’re waiting on our registrar to give us an answer, they’re contacting their upstream provider. We did mass email all clients with temporary links until we fix the issue.

    Thank you.

    October 2, 2011 @ 9:09 pm | Reply
  34. Quoted from our latest email update.


    Dear {$client_name}

    After waiting over 72hours for our domain registrar to get the problem solved, we have decided to take matters into our own hands.

    I've gone ahead and reverted to our old domain from 2010 (whitelabelhosting.info).

    We understand that some clients may have had invoices they were unable to pay, now would be the time to pay them. All services have ran as usual so please do note that your VPS itself was not effected by our domains down time.

    Here are the new links for all customers to use :

    Website : http://whitelabelhosting.info

    VPS Control Panel : http://vps.whitelabelhosting.info (as you can see we've added the option to use port 80, so no more using specific ports like 5353 !)

    Emails : All the same - Just replace .co with .info

    We hope everyone of our clients will resume service as usual - if you have any questions or need support after this 3 day down time you can go ahead and open a ticket - We'll be waiting.

    ~WhiteLabelHosting Staff

    October 4, 2011 @ 6:11 pm | Reply
  35. shane:

    your site isnt even working proply so i suggest you sort it before people be thinking your lazy people

    October 6, 2011 @ 11:28 am | Reply
    • You do post some utterly useless information.

      We’re now using our .info domain until the .co is fixed by our registrar, this information has already been emailed to all of our clients AND posted above.

      October 6, 2011 @ 12:54 pm | Reply
  36. This sounds silly but is there a reason why your ToS is center text?

    http://whitelabelhosting.info/tos.html

    Makes it hard to read. Using Firefox 3.6.something for reference.

    October 6, 2011 @ 1:07 pm | Reply
    • Its just something I do – Sorry that you find it hard to read.

      Our new design will be out soon, along with a new promotion on LEB. So I’ll make sure the ToS isn’t centered for you :)

      October 6, 2011 @ 5:48 pm | Reply
  37. shane:

    anyone got a vps with theses and willing to write a review on weather vps are worth getting or not

    October 11, 2011 @ 8:17 pm | Reply
    • Mike Hat:

      I don’t know of any VPS capable of predicting the weather. I hope that this is helpful.

      October 11, 2011 @ 8:21 pm | Reply
  38. Ben:

    Just bought a XEN USA VPS. Very Nice. Design for the site is very nice.

    October 13, 2011 @ 8:37 am | Reply
  39. Anonymous:

    Service was fine for about 15 days, then it went down, came up after a few hours, went down three days later, now it goes down every other day like clockwork.

    This time, their normal AND backup domains aren’t resolving, and the IP they emailed me leads to a default page and 404 error. Any normal provider would have given some sort of service credit after more than 24 hours of combined downtime.

    October 22, 2011 @ 1:51 am | Reply
    • Yes our Netherlands location has had frequent downtime every 3-5 days. We’ve been attempting to find the issue for 14 days and have recently swapped out some hardware. If the issue happens again we’re actually changing hosts.

      October 23, 2011 @ 1:14 pm | Reply
    • Our advertising on HF has nothing to do with the downtime. As I’ve already stated it is an hardware issue which our DC (Ecatel) are refusing to fix.

      October 24, 2011 @ 12:27 pm | Reply
      • The hell kind of datacenter is that?

        I know ecatel is pretty greasy, but if your hardware issue is legit shouldn’t they handle that without issue?

        Francisco

        October 24, 2011 @ 12:30 pm | Reply
        • Well they refuse to check the server out and confirm that it isn’t software even though I’ve spent 14days+ making sure it isn’t kernel related etc. So I’ve just decided to pick up my bags and go.. no issue, found a really nice provider to replace them & the new server is coming in today.. then we can start xfering clients.

          I’m clueless as to what it really is, they did do a ram swap but the issue is still occurring, logs show absolutely nothing.. but even if the hardware issue didn’t exist I’ve being offered such a better deal by this other DC that I would be a fool not to try it out. Thank you for your input @Francisco + drmike.

          October 24, 2011 @ 3:25 pm | Reply
        • Yea that’s completey silly.

          Did you ever get them to swap the chassis for you (read: give you a whole new box)?

          Francisco

          October 24, 2011 @ 8:51 pm | Reply
        • Please be sure to communicate that to your clients if you haven’t. That concept seems to be rather lacking around here.

          Glad to see a follow up though.

          October 24, 2011 @ 10:03 pm | Reply
      • Seconded. I know every datacenter and datacenter provider that I have dealt with, there’s a method of escalation. They may not pay attention to it (ie ev1 and their CEO’s “Here’s my email address in case you have an issue that can’t get resolved. Of course I’m going to ignore anything you email me about but it’s there so it looks like I care.”) but there are methods of dealing with issues that can’t be dealt with locally.

        Considering that it’s a “hardware issue” without explanation, I’m kind of torn on this one. I have hardware issues as well but if it gets to this point, I just replace the server out of stock and say the heck with it. Lemons aren’t just for cars you know.

        October 24, 2011 @ 12:57 pm | Reply
  40. Dear Clients,

    At 21:00 GMT (24/10/2011) we will start the backup process for VPS services on our Netherlands nodes (NL1 & NL2)

    Downtime will be on a per-vm basis, the more data you have the longer it will take for us to take the backups.

    We will not actually transfer you to the new node until all VMs are on the new node. Once this is done you will be able to see your new IP via SolusVM, we will also mass email clients to tell them that the transfer is 100% complete.

    We hope you enjoy the new node!

    October 24, 2011 @ 7:47 pm | Reply
  41. shane:

    people if you want good support and good prices for ecatel vps and reliable uptime goto https://ionvm.com/vps.php

    October 26, 2011 @ 1:12 pm | Reply
    • Joe Merit:

      No don’t.. Ionvm is garbage.

      October 26, 2011 @ 1:21 pm | Reply
    • Are you being serious? I’ve had so many comments from you and I am honestly getting sick of it. Stop posting random useless information on the advertisement.

      October 26, 2011 @ 5:36 pm | Reply
  42. Hosed:

    Take it from someone who has patiently waited through all the downtime, do NOT even think about touching this host. Close this tab, and never look back. A datacenter move is one thing, but we’re moving into the FIFTH day with absolutely no service, and no service credit or refund! Granted, sometimes the box is up, but 40% of the time, it’s not, and it restarts constantly when it is up.

    I’m on LEB looking for alternative hosts, and to be honest, hosting my services at my house would be far more stable than WhileLabelHosting. I say this from experience, as the 15 year old laptop next to me has an uptime that greatly exceeds any box on Gregg’s pathetic excuse for a hosting provider.

    RUN, do not walk, FAR away from this cash sink. If you do buy a VPS, and if you do manage (fat chance) to find your box online, try this as your first command…

    mv ~/wallet /dev/null

    October 28, 2011 @ 5:50 am | Reply
    • Feel free to open a ticket if you have any issue. We’re having serious issues right now with our NL server because we upgraded our server and changed DC for hardware reasons (benefiting customers performance) however we’re now experiencing attacks of 1-3gbps. We’ve already told the DC to contact their hardware provider & look into hardware firewalls however you must understand that there is very little we can do @ server level to prevent attacks like these. Our old provider Ecatel did provide sufficient protection and our new provider does not, we’re actively working on issues like these & I’m happy to personally compensate anyone who has had major downtime. I understand the issue and I’m not ignoring it as you seem to make out.. quite the opposite, I have spent the past 5 days trying to make sure everything is running perfectly and as you so kindly pointed out it isn’t – Note that we have over 45 days of consistent up-time with all of our other nodes (USA). The NL location is proving to be problematic and I am working as much as possible to resolve that.. but when you’re waiting on email replies all day you can’t do much. As I said.. if you have any issue open a ticket and you will be compensated.

      October 28, 2011 @ 2:21 pm | Reply
  43. LowEndCriticus:

    From which site are you operating now?
    whitelabelhosting.info and whitelabelhosting.org seem to be similair… but one of them could also be a scam.

    October 28, 2011 @ 12:32 pm | Reply
    • Both. Ignore all current issues that may arise with the web server as we’re doing a lot of moving recently to make sure NL downtime does not effect our main site.

      October 28, 2011 @ 2:21 pm | Reply
      • LowEndCriticus:

        Are you sure you’re still operating?

        I’ve send a few pre-sale question emails and I’ve never got a response.

        November 3, 2011 @ 6:49 pm | Reply
        • Ben:

          Have you tried registering and submitting a ticket?

          November 3, 2011 @ 7:41 pm | Reply
        • I would hope that sales emails are getting dropping into the support tracking system so that they’re being tracked.

          November 3, 2011 @ 9:34 pm | Reply
  44. Still operating, if pre-sales emails aren’t received (we do apologize if so) I would highly recommend opening a pre-sales ticket as there is no way it can be lost unlike email (we have switched mail servers quite a few times in the past weeks)

    NL is now running much smoother, got all the kinks worked out.

    November 3, 2011 @ 10:21 pm | Reply
  45. vahid:

    I have one vps from whitelabelhosting but there is a lot of downtime an now my VPS is down too !

    December 21, 2011 @ 5:41 am | Reply
  46. Fred Perry:

    I can only recommend you NOT to use their service. I am not a customer of them and never will be. But I am just letting you know who “they” are.
    First of all, I read multiple comments of “Gregg” (who appears to be the owner) saying he is not advertising this on HackForums any more (if you don’t know what this website is, go check it out. It’s the place where teenagers learn about DDoS and stuff like this. Very poor.) and well, he lied. He actually advertises as being ‘HackForums #1 hosting provider‘. I don’t even think there’s a way to know if they are the #1 hosting provider on such a website. Anyway, first bad point.
    Then I read a little bit about this so called company (not registered, no VAT, in other words illegal in most countries) and yes, they do host DDoS tools (also called “booters”). And even worse, they ask for attacks to be ran on their server(s) to test their “advanced technology” (which is, I guess, only using Nginx instead of Apache, and being behind CloudFlare. Wow.) as you can see here. That’s a very, very bad point.
    So fine, kids need a place to host their “tools”, but should it be listed on a serious website such a LEB? I don’t think so no. The good point here is that people reading this page will most likely never rent anything there. Not because of MY comment, but I think many people here have proven points that this host is to avoid for any serious needs.
    I, and this is my own opinion though, really think that they also “search” your box and most likely would steal the source if you put anything valuable. This is “heavy” accusations indeed, but I do know how HackForum’s kids are and you really don’t want to trust any of them. Well, even if it was my only option, I wouldn’t. So leave this to HackForums, and go find a real host somewhere else.

    I do not know the owner and I am not selling hosting/servers so this is not to cause any damage to the “company”, it what I really think.

    PS: And have you ever seen a real hosting provider not offering SSL secured web panel?!

    December 21, 2011 @ 10:24 pm | Reply
  47. Everything you said was pretty much incorrect, and I don’t have the energy to reply to such a tedious post at this time of year. I’ll probably clear it all up after the new year, though.

    Screw it; actually.

    “Then I read a little bit about this so called company (not registered, no VAT, in other words illegal in most countries)”

    We’re getting registered in the new year (2012) & it isn’t illegal at all, you don’t know any of our financials, do you?

    “they do host DDoS tools (also called “booters”).”

    No we do not.

    “And even worse, they ask for attacks to be ran on their server(s) to test their “advanced technology” (which is, I guess, only using Nginx instead of Apache, and being behind CloudFlare. Wow.) as you can see here. That’s a very, very bad point.”

    I’m the system administrator hired for a project, I get paid to set up an advanced server cluster for those guys. It has nothing to do with WhiteLabelHosting – Yes we asked for everyone to attack the site so that we could get a hold of some data allowing me to change configuration and tweak settings. Please get out of here with your ignorant, unfounded, but most importantly; completely wrong statements.

    “So fine, kids need a place to host their “tools”, but should it be listed on a serious website such a LEB? I don’t think so no. ”

    LEA posts hosts no matter what under most circumstances, so that he can destroy the ones who cannot prove themselves worthy (by keeping up with the mass influx of clients) – We’re still here, I’m very experienced, and I don’t plan on going anywhere, so in reply to your question, go and pick on the guys who are in the dead pool, because I’m certainly not, and if I have to sell my soul to stop myself from being in it, I shall. (Not that I have to, because business is quite frankly great at the moment.)

    “The good point here is that people reading this page will most likely never rent anything there. Not because of MY comment, but I think many people here have proven points that this host is to avoid for any serious needs.”

    The fact we’re out of stock 90% of the time & buying new servers on an almost weekly basis proves you wrong. We’re the cheapest solution on the net, and we provide great levels of service for the price customers pay, not only that, but if you actually knew me, you would understand how dedicated I am to the task at hand.

    “I, and this is my own opinion though, really think that they also “search” your box and most likely would steal the source if you put anything valuable.”

    Sure we do. Because we host around 750 clients so far including competitors sites – We offer management for around 50 servers all of which pay extra because their server/data is important, and I’m yet to see a thread accusing us of such a thing.

    “but I do know how HackForum’s kids are and you really don’t want to trust any of them.”

    I’m not a ‘HackForums kid’ buddy. I’m the guy who makes money from ‘HackForums kids’ because I can. I’m the one who spent 3 years engineering an entire sales section to understand exactly who I am, the service I offer, and the rules I set in place. I’m good friends with other providers who offer their services to HF members (Such as DotVPS.) & can honestly say that our competitors gain all of the abusive clients for the most part. We do around 1 termination/week (and with 10+ daily orders, that isn’t bad at all.) This may sound egotistic but my clients and my prospective clients that are gained from HF UNDERSTAND WHAT WE DO AND DO NOT ALLOW. You will not find a single thread on HF where anyone recommends us for shady uses (They recommend Santrex or DotVPS..etc) – You will however find many threads where we are recommended for legitimate reasons, by legitimate clients, hosting legitimate content.

    “I do not know the owner and I am not selling hosting/servers so this is not to cause any damage to the “company”, it what I really think.”

    Correct you do not know me, but this was not your opinion, this was you spewing a bunch of unfounded bull crap because you felt like it, or because you had an alterior motive. Well for future reference, I don’t let lies go unanswered from anyone, so don’t think its that easy. You should know that if you did ANY research at all into my history & my persona. I’m a legitimate NICE person who has to be an absolute ass hole on the odd occasion because you know what I’ve found? If I’m even relatively nice, I get stomped on by relentlessly pathetic kids like you.

    “PS: And have you ever seen a real hosting provider not offering SSL secured web panel?!”

    I’ll be honest. We don’t have SSL. I don’t mind. My customers don’t mind. Maybe I’ll install it in the future, maybe I won’t. Either way I’m not going to voice my opinions of SSL to you, because it simply isn’t needed. Its a business decision that I decided to make.

    Have a good Christmas, everyone.

    December 23, 2011 @ 11:58 pm | Reply
  48. Henk de laar:

    “Nothing is worse than being stuck with questions. Thats why we strive to get all your questions answered quickly as possible. Expect to receive answers promptly.”

    Jep, Nothing is worse then being stuck, And Whitelabelhosting doesnt answer tickets.
    I wait more then 4 days cmon.

    February 1, 2012 @ 6:45 pm | Reply
  49. Dissed:

    Hey Greg, for 15 days I’ve been waiting for you to enable the NAT kernel module. Please man. . . Please respond to my tickets that each remind you kindly to enable the NAT kernel module. . .

    Can someone post instructions on how to do it? I even attached some I found on google on how to enable NAT on openvz.

    Pretty please :)

    February 17, 2012 @ 10:10 am | Reply
  50. The website is not reachable.

    February 19, 2012 @ 1:12 am | Reply
  51. I have access now it says :
    Your Access to Free Credit Reports

    the website seems it’s not ok

    February 21, 2012 @ 3:24 am | Reply
  52. I think this offer should be removed !

    February 21, 2012 @ 3:27 am | Reply
    • .co seems to go to a credit rating place, where as .info seems just fine.

      February 21, 2012 @ 3:57 am | Reply
  53. Interested:

    Hello,

    I would like to know if this VPS is Manageable or Unmanaged?

    Thank you

    February 23, 2012 @ 7:10 am | Reply
    • Christian:

      Most of the VPS’s(if not all) are unmanaged on this website.

      February 26, 2012 @ 2:29 pm | Reply
      • Interested:

        Do you know any good cheap vps that are manageable through RDP?

        February 27, 2012 @ 7:14 am | Reply
  54. shane:

    my vps is down and only had it less then oneday

    im pretty much sure they unmanaged at them prices

    February 26, 2012 @ 12:53 pm | Reply
    • shane:

      working again just hope uptime is good on nl

      February 26, 2012 @ 7:58 pm | Reply
  55. shane:

    if you want decent uptime then dont use theses i had 2 downtimes so for in a week and they long downtimes aswell

    March 3, 2012 @ 11:16 am | Reply
    • Jack:

      Hi,

      They send out emnails with the issues though. for example a reboot to update the kernel…

      March 3, 2012 @ 3:09 pm | Reply
  56. vodza:

    whitelabelhosting is BAD !

    April 18, 2012 @ 7:08 am | Reply
  57. Jacob:

    hello, i am interested in buying one of your vps’ but firstly i was wondering if i could trial the VPS4 package as that is the one i would want to use.

    June 29, 2012 @ 11:29 am | Reply
  58. Jacob:

    how long does it take to answer your support on the website?

    June 29, 2012 @ 11:43 am | Reply

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