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123systems – $18/year 512MB SSD KVM in Buffalo or Los Angeles and more KVM offers

Tags: , , , , , Date/Time: July 2, 2014 @ 1:00 pm, by Maarten Kossen

Cheap-VPS-Budget-VPS-Dedicated-Servers-Webhosting-Budget-Hosting 2013-12-24 10-41-28Andrew, from 123systems, is back with some special offers just for LowEndBox readers! This time it is all KVM and Andrew has both SSD and non-SSD offers. 123sytems have been in business for over four years now, according to their domain registration date, and are certainly not new to the LowEndBox community. Their very first apperance on LowEndBox was in April 2010 and they have been featured plenty of times since. These offers are hosted on modern hardware with Intel Xen E5-2620 CPUs and all of them come with SSD caching. All offers are currently available in Los Angeles, California; and Buffalo, New York. 123systems offers several templates to choose from for these KVM machines, but also allow you to install everything manually through one of the ISOs they have available. Feel free to share your experiences with us in the comments or at LowEndTalk.com!

512MB SSD Annual

  • 512MB RAM
  • 2 CPU cores
  • 15GB SSD space
  • 1TB traffic
  • 100Mbps uplink
  • 1x IPv4
  • KVM/SolusVM
  • All locations
  • $18/year
  • Order here
1024MB SSD Annual

  • 1024MB RAM
  • 4 CPU cores
  • 20GB SSD space
  • 2TB traffic
  • 100Mbps uplink
  • 1x IPv4
  • KVM/SolusVM
  • All locations
  • $30/year
  • Order here
512MB HDD Annual

  • 512MB RAM
  • 2 CPU cores
  • 35GB HDD space
  • 1TB traffic
  • 100Mbps uplink
  • 1x IPv4
  • KVM/SolusVM
  • Buffalo, NY
  • $15/year
  • Order here

More offers inside!

512MB SSD Monthly

  • 512MB RAM
  • 2 CPU cores
  • 15GB SSD space
  • 1TB traffic
  • 100Mbps uplink
  • 1x IPv4
  • KVM/SolusVM
  • All locations
  • $5/month
  • Order here
1024MB SSD Monthly

  • 1024MB RAM
  • 4 CPU cores
  • 20GB SSD space
  • 1TB traffic
  • 100Mbps uplink
  • 1x IPv4
  • KVM/SolusVM
  • All locations
  • Coupon: KVMSSD
  • $7/month
  • Order here
1024MB HDD Annual

  • 1024MB RAM
  • 4 CPU cores
  • 50GB HDD space
  • 2TB traffic
  • 100Mbps uplink
  • 1x IPv4
  • KVM/SolusVM
  • Buffalo, NY
  • $30/year
  • Order here

Payment methods accepted PayPal or credit cards through PayPal. 123systems does not give any refunds. Additional IPv4 addresses are available at $3/month/IPv4. IPv6 is not yet available. Please read their Terms of Service before you order!

Network information

ColoCrossing, Buffalo, NY, USA
Test IPv4: 23.95.113.2

Quadranet (via ColoCrossing), Los Angeles, CA, USA
Test IPv4: 192.3.90.2

Maarten Kossen was the administrator of LowEndBox from 2013 to 2015, and brought many ideas and improvements to the website during his leadership. Today he is member of our community and LowEndTalk.

117 Comments

  1. yaocheng:

    KVM appears much more stable than previous OVZ at TX. Didn’t realize that 123sys can get much better visibility after using ColoCrossing. Best of luck.

    July 2, 2014 @ 2:06 pm | Reply
    • yaocheng:

      In case ppl wants to know, below is the bench from LA KVM:

      CPU model : QEMU Virtual CPU version (cpu64-rhel6)
      Number of cores : 2
      CPU frequency : 1999.999 MHz
      Total amount of ram : 502 MB
      Total amount of swap : 511 MB
      System uptime : 1:54,
      Download speed from CacheFly: 38.4MB/s
      Download speed from Coloat, Atlanta GA: 5.20MB/s
      Download speed from Softlayer, Dallas, TX: 5.59MB/s
      Download speed from Linode, Tokyo, JP: 4.26MB/s
      Download speed from i3d.net, Rotterdam, NL: 3.09MB/s
      Download speed from Leaseweb, Haarlem, NL: 5.81MB/s
      Download speed from Softlayer, Singapore: 2.63MB/s
      Download speed from Softlayer, Seattle, WA: 8.18MB/s
      Download speed from Softlayer, San Jose, CA: 18.8MB/s
      Download speed from Softlayer, Washington, DC: 5.28MB/s
      I/O speed : 826 MB/s

      July 2, 2014 @ 6:11 pm | Reply
    • Hello,

      This comment is not specifically for you (sorry for replying to your post).

      Marteen, can you update the post to reflect that none of these KVM offers are on Intel E3 hardware? These are all Intel E5-2620’s.

      Thanks.

      July 2, 2014 @ 6:42 pm | Reply
      • Nductiv:

        Maarten, could you also verify that the offers you’ve posted are for real? At least one link and one coupon do not work.

        July 2, 2014 @ 7:00 pm | Reply
        • The KVMSSD offer he posted should have been monthly $7 (With the coupon), not $18/year. The offer is real, it just wasn’t posted right.

          July 2, 2014 @ 8:10 pm | Reply
      • Maarten Kossen:

        I changed E3 to E5. There was no hardware information in the ticket so I just grabbed it from an old post.

        July 3, 2014 @ 2:23 pm | Reply
      • My 4 VPS & 1 Hosting lost, my account deleting…

        October 9, 2014 @ 3:52 am | Reply
  2. Nductiv:

    Coupon KVMSSD not working. How to get 1024MB KVM 20g SSD for $18/yr?

    July 2, 2014 @ 2:30 pm | Reply
    • I would be interested in the same package, but I think so that this is just a mistake in the description, but we will see after the answer.

      July 2, 2014 @ 2:48 pm | Reply
    • Justin:

      Same, KVMSSD is not working for the $18/year 1024MB RAM 4 CPU cores 20GB SSD space offer.

      Any ideas?

      July 2, 2014 @ 2:50 pm | Reply
    • Carl:

      Trust me, you don’t want them as a host. Have you ever heard the saying “too good to be true”? That’s how these plans are. You will not get anywhere near what you expect.

      July 2, 2014 @ 3:30 pm | Reply
      • Nductiv:

        We’ve got a mind reader here! Seems to know just what I expect.

        Anyway, I’ve got a couple of 123 VPSs already. My uptime for several months has been over 99.5%… not great, but good enough for what I’m using them for. For 18 bucks I’ll risk a meltdown.

        Inasmuch as I’ve participated in the threads ChuckHL has been kind enough to post twice, I get the drift of what’s being said.

        Thank you for your advice.

        July 2, 2014 @ 5:18 pm | Reply
  3. Netrix:

    anyone tried it? how’d the bench result?

    July 2, 2014 @ 2:47 pm | Reply
  4. Carl:

    AVOID 123SYSTEMS LIKE THE PLAGUE. Frankly, they should be banned from LowEndBox because they are so awful.

    – You WILL have downtime, like literally once a week. This isn’t an exaggeration by any means. The admins are inexperienced and cannot handle updating machines.
    – Sometimes the downtime will be +48 hours. Sadly, this isn’t a joke. It’s really that bad.
    – Admins will close your tickets and mark them as ‘solved’ without replying or doing anything. They cannot be bothered with your problems.

    TL;DR – Worst host by far on LowEndBox. I’ve tried lots of different ones, and these guys were the epitome of bad. Avoid.

    July 2, 2014 @ 3:26 pm | Reply
    • I had a ticket with them a week ago, and never got replied.

      August 5, 2014 @ 12:43 pm | Reply
    • captioltech:

      123systems.net website is currently down , so are 1/2 of my VPS. 1/2 servers is down , and nothing but problems constantly since i bought both accounts.
      They are no longer responding to tickets. It appears they are under a DDOS attack but instead of dealing w/ it , they are ignoring it and sending out “your using to much data” notices. both my VPS’s have been sitting for nearly a month w/ a fresh install of their ubuntu 13.10 image , and other than update via apt i havent done ANYTHING and somehow they are telling me i’ve used near 2TB of data !

      August 26, 2014 @ 6:45 pm | Reply
  5. ChuckHL:
    July 2, 2014 @ 3:47 pm | Reply
  6. 1e10:

    You should avoid 123Systems like the plague, at all costs. Service is shoddy (node reboots constantly, poor network connections), SolusVM is offline for several hours a day and support close tickets without any response or resolution.

    I also believe that 123Systems is now under the management of ChicagoVPS.

    July 2, 2014 @ 5:16 pm | Reply
    • steve51184:

      exactly this ^ please avoid!

      July 3, 2014 @ 12:31 am | Reply
  7. ChuckHL:

    If you want good cheap VPS. My top three picks for VPS providers (in no specific order are: catalyst, rijx, and reprisehosting). I own a VPS server on each of those companies for $10 to $12 a year each one and their speeds and quality has been truly good.

    July 2, 2014 @ 5:42 pm | Reply
  8. Deepak Kapoor:

    The service is very bad.
    highly bad.
    this is the current server I have with them -> 23.95.95.37
    You can ping it.
    See the results for yourself.

    July 2, 2014 @ 7:10 pm | Reply
    • I see nothing wrong

      July 2, 2014 @ 8:38 pm | Reply
    • ho nam chan:

      Funny. Guess what? I’m your neighbor @ 23.95.95.38. I’ve told them I’m losing 30% of my pings and they just closed my ticket without no comment no action. I decided on putting up a comment here and I see you with your little problem all the same. WTF man.

      Anyways, I’m wondering if I should post a link to a screen cap somewhere. I just want this issue fixed. it’s not fun trying to get a server up on the 4th of july.

      July 5, 2014 @ 6:33 am | Reply
      • ho nam chan:

        Is it really that hard to maintain a GOOD connection to your VPS? Cuz apparently these dropped packets are back, to the tune of 70%-ish. Right. 30% of my pings get a response (and of course pings are smaller packets than typical packets so you think about it.)

        i shouldn’t have to complain for what is a basic essential requirement to a VPS (like a decent TCPIP connection). if they don’t resolve this situation to some reasonable standard then you guys out there can decide what to make of them and if you want to do business with them.

        July 29, 2014 @ 11:31 pm | Reply
  9. sjaak:

    Both my 123systems vps are down for over 5 days already tickets get closed saying this issue wil be solved soon

    Luckily they find time to sell more crap before theu find time fix the nodes with existing customers
    Crap

    July 2, 2014 @ 10:09 pm | Reply
  10. hard to complain, please respond…
    cek you ticket (annually package)

    July 2, 2014 @ 11:10 pm | Reply
  11. steve51184:

    **WORST SUPPORT EVER***

    contacted them via support about there “Linux-4GB-OVZ” vps and was super fast as replying and very polite.. got up and running in no time and got a nice discount but then once payment was sent and i got the server the problems started

    my server was down almost all the time.. you can check the uptime here: https://share.pingdom.com/banners/ba6c3450 as you can see it’s at 26% which is a joke francly

    the problem was that my server was shutting itself down randomly and the control panel wouldn’t alow me to boot it back online… i’d open a support ticket and they’d ignore me until it came back up many hours later and simply say “This VPS is not offline.” and 20mins later it’d go down again and the pattern would repeat

    anyway after many tickets which all got mostly ignored i asked for a refund and after again many tickets and replies i finally got a response from them “Payment refunded, service cancelled.”

    so is short they terminated my server with no prior notification AND lied about the refund.. they are once again ignoring any and all posts/tickets and have basically stolen my $30

    these guys are really the worst support i’ve ever dealt with and i’ve been in the hosting biz since ’98

    July 3, 2014 @ 12:33 am | Reply
    • Arifur Rahman:

      Cant not agree any more. I have been using their service for couple of years now. It used to be good at first then the problem stared. I also have “Linux-4GB-OVZ” and it started acting exactly the same I opened countless tickets but nothing improved. Every time they say the server is online now, and after 5 minutes it goes offline again. I asked for refund but nothing. They have the WORST customer service there is. Save your money do not buy anything from them.

      July 18, 2014 @ 11:23 am | Reply
  12. DomainBop:

    Have any clean test IPs for Buffalo?

    ColoCrossing, Buffalo, NY, USA
    Test IPv4: 23.95.113.2

    The Buffalo IP is on a Spamhaus SBL. In fact the ENTIRE 23.94.0.0 /15 block that IP address is on is blacklisted by Spamhaus meaning all 131,000 IP addresses in that /15 block are dirty and blacklisted.

    Moving right along…perhaps the owner of 123systems could enlighten us as to why the BBB says they were using a fake address. http://www.bbb.org/north-east-florida/business-reviews/internet-web-hosting/123systems-solutions-in-douglas-ga-235960749/

    from the BBB report:

    Additional Information

    According to the USPS the 836 N Peterson Ave Ste 701, Douglas, GA address for this company is not valid. Our mail has been returned by the USPS as “Return to Sender No Such Number Unable to Forward”. You may wish to contact the Internet Crimes office at http://www.IC3.org for further assistance.

    July 3, 2014 @ 5:57 am | Reply
  13. iwan:

    123systems is bad most vps provider. My Vps was ofline over 2 weeks. Already dozens of tickets I send. And ticket that’s just in the lid without reply. and until now I still haven’t vps can be accessed. This is the vps provider to fraudsters. Maybe we need to report this provider

    July 3, 2014 @ 8:16 am | Reply
  14. Nils:

    My kvm VPS is great! Much better than OVZ VPSES

    July 3, 2014 @ 4:03 pm | Reply
  15. Jvnadr:

    512MB HDD Annual offer (15$) link is leading to another offer, 1024MB HDD Annual (30$). Can you please fix the offer?

    July 3, 2014 @ 11:35 pm | Reply
    • thepaandu:

      Dude, do not buy.
      you will regret. trust me.

      July 4, 2014 @ 9:21 am | Reply
      • Jvnadr:

        I already have a box with them that is working (not perfect, but still). I will use it occasionally (this one will be used for occasionally icecast streaming, so, for 15$ per year, I know the disadvantages of this provider, it is all about of what do you need from a box.
        Anyway, thanks for the warning

        July 4, 2014 @ 11:17 am | Reply
        • Deepak:

          I am very serious on this one, buy my server.
          its the same plan you are asking for.

          July 4, 2014 @ 5:48 pm | Reply
  16. Horrible experience. I have paid $30 for a machine I could not reach. If I pinged the IP I received in the account details email, it timed out. When I open the serial console, I see a different IP address. I have created a support ticket asking them to solve my problem, but all I got was an automatic message and my message was totally ignored.

    After wasting a day with them I sent a cancellation request. Got the confirmation email, but nothing has happened yet…

    July 4, 2014 @ 5:03 am | Reply
  17. Nils:

    100mbps uplink? My vps is 1gbps

    July 5, 2014 @ 7:51 am | Reply
  18. tianyi:

    My first three VPSs belongs to 123systems. They are my nightmare. The servers goes down and all the data lost.

    Avoid 123systems!

    July 5, 2014 @ 7:52 am | Reply
  19. Ben Jones:

    Avoid these guys like the plague! I’ve got 3 VPSs with them and two are unusable. They stop responding so you can’t issue any commands by SSH. I’ve noticed neighbouring IP addresses becoming unresponsive too so it’s not an isolated incident.

    Like others my support requests get fobbed off.

    I recommend you all do as I have and start a PayPal dispute to get your money back from these idiots. But if you haven’t already bought from them save yourselves the headache and avoid them.

    July 7, 2014 @ 6:22 am | Reply
  20. Alexandre Oliveira:

    Stay away from this guys, you will lose your money. They don’t offer refunds. They will keep your money and don’t get you the service which you paid for.

    They will ignore the support tickets and claims on paypal will be refused because of the terms of service which only a few read they explicit say they don’t offer refunds.

    This is the most basic definition of what a scam is. I will feel more safer investing in a Nigerian scam than in these guys.

    July 7, 2014 @ 2:16 pm | Reply
  21. Milan:

    Don’t buy anything from these thieves!

    I bought an annual package last time they advertised here, for $30.
    What happened?

    Registration Date:
    25/05/2014

    My server today:
    Status: Offline

    It never worked! In the first few days, it restarted on it’s own all the time, but it had some uptime. Lately, no uptime at all, nothing! It’s offline all the time. Opened many tickets to support, either no answer or something like ‘we are aware of the problem, it will be solved in 15 minutes’. This is a robbery, as if someone has stolen money from my pocket.

    I am disappointed in lowendbox.com letting them advertise here.

    July 7, 2014 @ 10:32 pm | Reply
    • Sudiro Husodo:

      The same case happened to me (my vps offline since July 2). There is no settlement at all, robots answering ticket only provide answers that essentially “will restore within 15-30 minutes”

      July 8, 2014 @ 4:11 am | Reply
  22. I have opened a ticket claiming a full refund, they have asked for the PayPal transaction ID, but nothing happened in the last 4 days. I have started a PayPal dispute and will further escalate if nothing happens. $30 is not much, but I don’t like to be robbed…

    July 8, 2014 @ 8:20 am | Reply
    • Alexandre Oliveira:

      I did exactly that, and paypal ruled in favor of them, so no refund. Hope you have better luck than me.

      Please LEB admins stop posting their offers, it’s an obvious scam.

      July 10, 2014 @ 4:14 am | Reply
      • Unfortunately the same over here… PP decided in favor of 123sh!t, so I don’t have a VPS, nor my money. 123Systems.net is a scam, avoid them.

        July 15, 2014 @ 11:35 am | Reply
  23. Harry Li:

    Pending for two days and still going on pending.

    July 8, 2014 @ 9:27 am | Reply
  24. Annoyed 123 Customer:

    This VPS provider is absolutely awful. They don’t answer tickets with any relevant information. They just keep closing them and shrugging it off with nonsense replies. There are no more customer representative names in ticket replies, which basically means nobody is responsible for how awful this place is run. I have a couple servers with these guys (yearly), customer for a FOUR years now and dropped about 6 of their servers due to quality issues. I haven’t gotten ANY good service down in Dallas. Their Chicago servers used to be OK, I even used them in production at one point but they also started to suck so I cancelled it. I’ve repeatedly tried to give these guys a chance as they put very little financial risk on the table but you get what you pay for, and you’re paying for packet loss, downtime, slow disks, NO customer support, they will tell you things are fixed when they absolutely are NOT. They have NO desire to fix their ways and really do not care about your complaints. They don’t want to work, just sit back and collect money and then not honour a refund when service goes directly in the toilet. I put a server on pingdom and it averages over 2300ms network latency. My own ping results offer packet loss and about the same or worse latency (upwards of 3000ms) tested from linode in LA to Dallas. I’m moving everything over to linode, there will be no renewals on these yearly servers. I’d rather pay $10/mo on something I can use w/ linode (and free upgrades) than $30 on something I cannot use at all, ever. Absolute worst VPS provider I’ve ever experienced and I’ve been through a lot via this site. LEB needs to STOP promoting these guys offers, all their doing is putting people through some of the most awful service in the country. This company needs to SHUT DOWN!

    July 8, 2014 @ 2:29 pm | Reply
  25. Annoyed 123 Customer:

    Here is a recent speed test that I spoke of from linode, I do all my server tests based on connections to my other servers. This is 35K of data.

    cdn3 – (192.227.xxx.xxx) (Loaded in 3371ms)

    This server is not even active on my network at this point, I cannot use it.

    July 8, 2014 @ 2:53 pm | Reply
  26. Daniel:

    This hosting company is a SCAM! Prices will catch you, but their service is HORRIBLE!

    Bad support
    Server always goes offline randomly when their front page says “up 99.99% of the time”

    July 11, 2014 @ 4:25 am | Reply
  27. nymann:

    trust me. my vps is down over 1 week! and no respone about the issue
    never buy from this guys! never

    July 12, 2014 @ 8:14 pm | Reply
  28. The dog days of summer are officially here and that means it’s time for our first annual summer update. This email is different than the ones you’ve received from us in the past – which were sales-centric, a cheap ploy, we admit. Over the past two months we’ve conducted a review of our internal policies and operational processes and we’re very busy making big changes. Keep reading for our big news and discount opportunities:

    1. Vastly improved support. Effective two weeks ago we added three support technicians to our team which now allows us to offer true 24 hour support. No longer will our customers feel like a generic number forced to interact with apparently careless customer service.

    2. Accountability. At any time you can request that your support request be escalated and management will quickly intervene. Your business is valued and we will make sure you feel that way.

    3. Lower Server Loads. Effective immediately we have begun provisioning nodes without slabbing technology and with 40% fewer customers. We have additional nodes on the way to load shed existing servers and over the next 4 weeks customers will see a dramatic improvement in performance and reliability. These improvements will not cause any interruption to your services and your IPs will not change.

    4. Better Uptime. Lower load and the end of slabbing, along with fixing the issues that occurred due to the recent OpenVZ update will all mean a much more reliable customer experience.

    5. Pricing. Our same attractive pricing model will stay intact for all current customers. Absolutely no increases will occur for existing clients. There will be a modest upward tweaks on certain packages for new orders and those increases will help cover the costs incurred with our overall improvement efforts. We’re confident that new customers will believe an extra few dollars per year will be worth a better service; and current customers get that improvement free! Just like it should be.

    In the past our boring sales emails would include massive discounts to compel customers to signup. Given our mission to improve, and the changes we’ve already made, we’re now proving more reasonable incentives. Signup for any package with coupon “save25” and you’ll save 25% for life.

    1GB OpenVZ: WAS $19/yr normally, NOW $14.25/yr:

    http://www.123systems.net/billing/cart.php?gid=19

    2GB OpenVZ, WAS $30/yr normally, NOW $22.50/yr:

    http://www.123systems.net/billing/cart.php?gid=19

    1GB KVM, WAS $10/month, NOW $7.50/month:

    http://www.123systems.net/billing/cart.php?gid=30

    2GB KVM, WAS $15/month, NOW $11.25/month:

    http://www.123systems.net/billing/cart.php?gid=34

    We’re looking forward to an exciting second half to 2014 and we appreciate your time! Please contact us with any questions.

    Thank you, sincerely:

    123 Systems

    July 15, 2014 @ 6:45 am | Reply
    • It’s pretty amazing 123systems that you’re able to take the time to spam new offers o 4 different posts here 123systems but you don’t have the time to answer support tickets from the many customers who have complained both on LET and WHT about services being down for days, nodes that don’t work, or and you ripping them off you scammer.

      July 15, 2014 @ 7:12 am | Reply
    • Nductiv:

      Why not fix my the broken Control Panel on my VPS (down for 3 days now) before adding more customers?

      July 16, 2014 @ 12:05 am | Reply
    • Alexandre Oliveira:

      Please don’t waste your money, you will lose it and you will not have a service! Come on, stop these scammers!

      July 17, 2014 @ 4:51 am | Reply
    • Annoyed 123 Customer:

      This provider has some SERIOUS nerve pretending anything has been improved. You are the worst VPS provider on the net, I doubt anyone even comes close to the awfulness of this place. Over the years you’ve gotten more and more uncaring and just keep attempting to rope people in with low prices and no service. SCAM! You should be ashamed of yourselves.

      July 17, 2014 @ 7:40 am | Reply
  29. kurtcoke:

    Your contact email responds with “Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area.”

    I’d like to know if I can run OpenBSD on one of these?
    So far I’m not at all impressed with customer service.

    July 15, 2014 @ 9:51 am | Reply
  30. Jvnadr:

    123system is well known here for their… professionalism. Those are just my 2 cents.

    I tried to order a 15$ yearly kvm package from here. Offer was on July 2, I tried to order it less than a day after they post it.

    I tried to click on 512MB HDD Annual offer, but it was not working. So, I opened a ticket to their system and asked them to fix the ordering link. I also posted a comment in offer, asked the same thing, to fix the ordering link.

    12 days later (!!!) they answered the ticket (after they closed it without an answer and a reopening from my side) saying:

    15/07/2014 14:08 bharris || Staff
    Helloo sir,
    best offer we can provide for that package is currently $25/yr:
    https://123systems.net/billing/cart.php?a=confproduct&i=1

    From 15$ to 25$ and after… 12 days of ticket pending! before you start with (search about them in LET, blah, blah), I already have 2 small boxes with them and I know the quality of this provider. I know what they offer, but still… This behavior was something that should be stated here…

    July 15, 2014 @ 6:38 pm | Reply
  31. Annoyed 123 Customer:

    I’ve asked to dump my OpenVZ to go to KVM. 13 days later, nothing. I started at technical support, was bumped to sales, then this hilarious thing called the “concern department”, then back to sales and no actual responses, just the ticket status changed, no KVM, horrific service on the existing OpenVZ.. I can’t even use it, it’s garbage. The owner has the NERVE to try to get more money out of people before dealing with anybody. Accountability? Where? 90% of your staff doesn’t even put their names on the tickets. Vastly improved support? What support? There is none. Internal policies? What, laugh at people that fall for your cruddy service? If that’s the policy then heck, you got that hammered down. Quickly intervene? With what? You don’t answer anything, just shifting me around so far. I’ve gotten to the point where I just respond sarcastically and I’m waiting for 123Systems to finally die. There has to be some laws being broken here. Product is NOT as described. Any guarantees have been broken by 123Systems. You’re just taking money and taking money and pissing everybody off and taking more money. I hope people just stop buying from these people. It’s the ABSOLUTE WORST experience I’ve ever had with a VPS provider and I’ve used a TON of them. Stick with RamNode, I hear BuyVM is good, linode is where I moved most of my stuff, quickweb is decent, I only moved due to wanting the benefits of being an linode customer. The horribleness doesn’t stop with 123Systems, they’ve made promises, they’ve said things would be fixed before, they never are, just never. I’ve been a customer for years and I’d always hoped these guys would magically fix it, hire qualified people, I dunno, give a crap about who is giving them money but I’m finally at my breaking point with them. It’s over, hope gone, consider this company a pure scam. I can’t believe how bad it’s gotten. It wasn’t this bad a few years ago, albeit, not great either. I’ll post an imgur link or something when this ticket wraps up. I’ve been saving them in the meantime in case they decide to just delete the ticket entirely.

    July 17, 2014 @ 7:29 am | Reply
    • New Wave NetConnect Acquires 123Systems

      We are very pleased and excited to announce that New Wave NetConnect LLC., the company behind market leader ChicagoVPS, has acquired 123Systems. We are currently conducting a thorough review of all aspects of 123Systems and intend on immediately implementing numerous changes to improve service quality. No aspect of your current service at 123Systems will change, as we will be operating it as a separate division, but with the advantage of our buying power and 24/7 support department. Please continue logging into your customer management system and paying for your services as normal to the existing PayPal account at this time.

      We are acutely aware that the services provided by 123Systems over the past year have not been adequate. We want to work with you personally to resolve any outstanding issues and rebuild your trust in 123Systems. I invite you to submit a ticket or email me directly (chris@chicagovps.net) and I will work with you directly.

      To celebrate our acquisition use coupon “NEWERA” for 60% off everything. Order here: https://123systems.net/billing/cart.php

      Thank you for your time,
      Chris Fabozzi
      Owner, New Wave NetConnect

      July 29, 2014 @ 4:00 am | Reply
      • Annoyed 123 Customer:

        You’ve HAD control of this company for awhile, what is going on with just now admitting it?

        July 29, 2014 @ 5:12 am | Reply
  32. Nils:

    Their KVM is the best i ever used! Awesome network, fast ssd and great uptime!

    Please don’t reply my post with hate posts!

    July 18, 2014 @ 9:37 am | Reply
  33. Ben Jones:

    DO NOT USE THESE GUYS! They have terrible reliability, TERRIBLE support, and when you find your VPS is completely unusable they refuse refunds.

    AVOID AT ALL COSTS!

    July 18, 2014 @ 10:54 am | Reply
  34. alexandra:

    I’ve asked to dump my OpenVZ to go to KVM and admin terminated my vps and not activate the new .still waiting and i don`t received nothing .i paid for 1year but i don`t received nothing.i can put printscreens if you need ,i am very disappointed .never buy from this company
    This hosting company is a SCAM! Prices will catch you, but their service is HORRIBLE!

    Bad support
    Server always goes offline randomly when their front page says “up 99.99% of the time”

    July 18, 2014 @ 8:38 pm | Reply
    • Annoyed 123 Customer:

      I’m in the same process, except the useless OpenVZ remains, may as well be dead. I’m on 15 days of waiting for a KVM, I’ve been moved to sales, technical, “concern department”, back to sales, back to tech support, and now back to sales. No answers, nothing. They just keep stringing me along. At this rate they seem to just be waiting for my year to expire. Well, they got about 10 months left on this one. Could they possibly string me along for 10 months? Are they hoping I get tired and give up? Will they start to outright ignore my tickets? We’ll see. I have screenshots of the whole thing. I’ll post them if they don’t straight up here. I’m so tired of this company, it’s not even a matter of shitty servers at this point, their human end of things is absolutely ridiculous and unacceptable.. insulting.

      July 21, 2014 @ 1:03 am | Reply
      • Another 123 Customer:

        I am having problems with 123systens too, my servers are NEVER up, and I spent $104 TOTAL on them. I am just pissed off at them, I am going to try to get a refund, I recommend NOT to use them.

        July 21, 2014 @ 6:42 am | Reply
  35. Lix:

    Very very bad! Bought yesterday, always offline, can not boot vps. Open ticket, no help no reinstall untill now, ask for refund, reply said they never give refund. Paid for something uou never get.

    July 20, 2014 @ 3:28 am | Reply
  36. Annoyed 123 Customer:

    16.. 17 days later I get my KVM located in Los Angeles. Great, seems to be ok, so far. I have to do network tests, so I try to add it to afraid.org DNS panel. Oh, look the ENTIRE FRIGGEN SUBNET IS BLACKLISTED because they have an entire CIDR match on spamhaus that they’ve done nothing to rectify this problem. You can’t win with 123Systems it seems.

    Here is the record match I obtained from spamhaus directly:

    Ref: SBL221319
    23.94.0.0/15 is listed on the Spamhaus Block List – SBL
    2014-06-28 10:55:38 GMT | velocity-servers.net
    snowshoe range

    Based on research, analysis of network records, our own intelligence sources and our experience, Spamhaus believes that this IP address range is being used or is about to be used for the purpose of high volume spam emission.

    As a precaution we are listing this range in an SBL Advisory until we are able to determine with certainty exactly who is operating these domains/hosts/servers and also verify the opt-in permission status and origin of whatever lists are used for those mailings.

    Note: far too many snowshoe listings for this IP range (grand total of 139 seperate SBL listings since October 2013, some of which are still open). Spamhaus suggests ColoCrossing makes the necessary changes to implement strong measures to stop spammers from utilising its network.

    2014-06-28 listing reactivated
    2014-05-22 listing removed
    2014-05-03 listing created

    July 21, 2014 @ 6:12 pm | Reply
  37. alexandra:

    123systems.net are liars are thieves. fooled.’ve ordered 2 vps and I paid two days ago , and although the website said her instant activation even after two days I have not enabled servers. I put the ticket and he lied that activates in a few hours but have past two days and although they have not activated my servers. do not buy from this company. they just cheat and steal. not serious people

    please think twice before purchased from this company. just want to cheat customers. did not care. sites and they are written lies. myself after I paid two vps I got nothing. I have logs and printscreen I have cheated and how they lied to me. I have proof

    July 22, 2014 @ 8:36 pm | Reply
  38. Alexander:

    Hello guys! Where to start… What would you do if someone sells you a bottle of juice, but at home you realise it’s a bottle of dirty water? You’d call your local authorities and the seller will be fined or jailed or otherwise persuaded to stop the fraud. Now what would you do if someone sells you a VPS, but few days later you realise it is oversold beyond any practicality and you can’t even SSH to it? You could be angry as hell, but you would be able to do nothing about that (apart from telling everyone about your experience).

    Feel myself quite stupid now. A VPS I bought from this “hosting provider” is not responsive, support tickets I send them are just being closed (yes, they don’t even bother to write an answer — just close them), PayPal wouldn’t open a dispute because it is too late now. So practically these guys stole my $25 and got away laughing.

    Better donate your money to charity! This wouldn’t buy you a server too, but at least your money will be given to people who deserve it.

    July 26, 2014 @ 2:23 pm | Reply
  39. Could a VPS from 123 systems get any worse? Of course, still 48% of the packets make it to the server. It COULD be lower.

    http://postimg.org/image/nrxzi6gtj/

    July 28, 2014 @ 7:27 am | Reply
  40. New Wave NetConnect Acquires 123Systems

    We are very pleased and excited to announce that New Wave NetConnect LLC., the company behind market leader ChicagoVPS, has acquired 123Systems. We are currently conducting a thorough review of all aspects of 123Systems and intend on immediately implementing numerous changes to improve service quality. No aspect of your current service at 123Systems will change, as we will be operating it as a separate division, but with the advantage of our buying power and 24/7 support department. Please continue logging into your customer management system and paying for your services as normal to the existing PayPal account at this time.

    We are acutely aware that the services provided by 123Systems over the past year have not been adequate. We want to work with you personally to resolve any outstanding issues and rebuild your trust in 123Systems. I invite you to submit a ticket or email me directly (chris@chicagovps.net) and I will work with you directly.

    To celebrate our acquisition use coupon “NEWERA” for 60% off everything. Order here: https://123systems.net/billing/cart.php

    Thank you for your time,
    Chris Fabozzi
    Owner, New Wave NetConnect

    July 29, 2014 @ 4:00 am | Reply
    • Annoyed 123 Customer:

      Come on Chris, this network can’t handle more offers, you know it, you’ve been here since December, at least. You’re just now offering us admittance, and on top of that, have the gull to add more subscribers to this horrid network that cannot handle even one more person. Dallas is in ruins performance wise. Los Angeles has ridiculous latency. What are people suppose to do with these VPS containers? They are useless, you need to make the performance better. You need to get Los Angeles off the DNSBL. You guys have been blacklisted for some time now, what are you doing? Why are you offering MORE packages? You haven’t fixed anything for your existing customers who’ve been nothing short of UPSET. Make it right, cut the shit.

      July 29, 2014 @ 5:15 am | Reply
      • I am not sure who you are, but we have been actively fixing the current clients. We cannot migrate 25 servers overnight, it will be a process.

        123Systems made the mistake of overloading nodes with slabbing and we are fixing that and discontinuing the installation process that involves slabbing.

        July 29, 2014 @ 4:14 pm | Reply
    • Still terrible even after this acquisition.
      I asked to upgrade the account. you didn’t do.
      i asked to take back the kvm that was marked fraud, you didn’t.
      downtime is still ridiculous.
      lets say, it doesn’t works at all.

      please fix.
      enough of shitty service.

      service ip : 23.95.95.37
      yes i am making it public because it still sucks!

      August 1, 2014 @ 11:35 pm | Reply
  41. Hi

    They are really bad now ..i have order server 5 days back ..created many ticket why i have not received detail ..not reply form then ..create paypal issue ..and after my client ask for refund and i have provided then ..i got an welcome email with detail …

    So they are going seriously bad

    I don’t thing they are taking client seriously now ..which is very bad ..

    July 31, 2014 @ 4:30 pm | Reply
    • Sumit,

      123Systems has been acquired by New Wave NetConnect LLC., a market leader in the VPS industry. And we are here to improve the customer experience.

      We greatly appreciate your patience, and we look forward to serving you.

      July 31, 2014 @ 5:09 pm | Reply
      • but you have not provision a new sever can you please ..provision it otherwise i will lose one more client

        July 31, 2014 @ 5:24 pm | Reply
      • Arifur Rahman:

        It will take lot more than just sweet talk about the acquisition and improved service. I agree that 123Systems is seriously oversold and can not handle any more customers.

        I have seen no improvement in service after the acquisition. I have been a user for almost 3 years. During that time 123systems deleted my files twice. They had major server related problems twice.

        The most recent crisis arose around one and half month ago. I thought I will go away but it did not. I have opened lots of tickets asking them to fix my VPSs ( i have 3 with them). They always said they will fix but never did. Lastly I told them to backup my vps and upload the files to my webhost *which I also bought from them) but they never could. Finally after a month they provide me a new vps on a different node deleting all my files, but its the same story with a new name. I cant SSH or do anything so its pointless.

        Well I have moved to new VPS provider. And so far they have been really good. I did not had to wait more than an hour for any tickets. The service is much better and most of all they do not LIE.

        Anyone who is thinking of buying any thing from 123Systems, please dont. You will just waste your money. I know that their price is really cheap, but believe me its not worth it.

        DO NOT BUY ANYTHING FROM 123Systems.

        Rather go buy something from here, you wont regret it
        http://lowendbox.com/blog/top-provider-poll-2014-q2-the-results/

        I will post some screenshots of my VPSs and tickets later on some other comments. I think you guyz will enjoy it. Its a new level of lying, its kinda fun sometimes.

        Thanks

        August 4, 2014 @ 1:30 am | Reply
        • dhc:

          Wait for your screenshots. I just bought one four days ago, but I can’t manage my vps until now. They always say they are under working. LIAR!

          August 4, 2014 @ 2:00 am | Reply
          • Arifur Rahman:

            Sorry for the delay. I did not realize that anyone would be interested in this.

            Anyway here are the screenshots

            http://imgur.com/a/KMBuF

            Its an album so make sure you browse though all the images. there are 12 images

            http://imgur.com/a/KMBuF#10 ( this is one of the funniest one)

            Have fun reading, but I hope no one has to go through what I have been going through.

            August 7, 2014 @ 9:35 am | Reply
        • dhc:

          I have saw your screenshot. I felt so angry. I think you are a patient customer which waste a lot of time on them. 123SYSTEM REALLY REALLY SUCKS!

          August 8, 2014 @ 1:45 pm | Reply
          • Arifur Rahman:

            Thanks. But I have moved on. Currently I am in the process off putting everything together that 123systems messed up. I will never use 123systems ever again even if they give it for free. By the way they still owe me money as I paid for 2 years in advance and its been only like 9-10 months so far. I asked them for a refund but nothing happened. I asked them to refund the money the my 123systems account so I can by another VPS but nothing happened. I even told them to activate a KVM with that money but guess what nothing happened. So I gave up.

            August 12, 2014 @ 10:31 am | Reply
  42. dhc:

    @sumit pradhan, I’m in your situation now. I ordered yesterday but the new vps is not create until now, and I got not even one email from 123system. I feel tired, just wait for explanations.

    August 2, 2014 @ 10:20 am | Reply
  43. I have a 512mb/ $15/yr vps that has been locking up/stopping for over a week, i havent had a ticket response in quite sometime. Box is completely useless, seconds after typing a few keys over ssh and it locks up for anywhere between one minute and ten minutes. dreadful support.

    August 6, 2014 @ 10:32 am | Reply
    • Three days later, still no ticket response. Don’t bother responding, just too bad I paid for a year. seriously, don’t go with this company if you need more than a virutal paperweight. No wonder their websites constantly down. Disgruntled customers much?

      August 9, 2014 @ 6:26 am | Reply
  44. Alan Shiu:

    My VPS was dead for more than 1 week but still no reply from 1st line support. Please rectify!

    August 11, 2014 @ 2:36 pm | Reply
  45. NeXRoY:

    I buy it and now i have a vps with 0 connection, i can’t reinstall the OS, i can’t change the admin password, i can’t reboot it and it’s super slow u can’t mount a teamspeak server cause its full of lagg. In my opinion don’t buy it

    August 11, 2014 @ 9:15 pm | Reply
    • Arifur Rahman:

      After reading all the bad reviews about them its kinda “not wise” to buy anything from them.

      August 12, 2014 @ 10:33 am | Reply
  46. Annoyed 123 Customer:

    I feel your frustration Arifur Rahman. I’ve never been rude with a VPS provider’s support and the sheer amount of crap that one has to put up with regarding 123Systems just makes you snap. Lies, promises they never intend on coming through with, say their working on it, they don’t work, they playing MMOs or something over there.. I’m sure of it. The network response time is awful, the downtime is awful. The support is even WORSE? How can support actually be worse than the experience with your system? Cuz they respond with absolute LIES! It’s frustrating! I got a year contract with these idiots and you spend it just asking them to FIX the damn VPSes and fix the damn network. STOP OVERSELLING IT. You keep tossing out offers to my email for NEW service but you cannot TAKE ONE MORE DAMN CUSTOMER. You CANNOT! PLEASE YOUR CURRENT CUSTOMERS. Stop trying to reel in more people. Give service. Come through on what people are ALREADY paying for! GET THE DAMN KVMS IN LA OFF THE DNSBL.

    123Systems has NOT improved since Chris Fabozzi bought it. He bought a pile of junk just so he can own another LEB advertised VPS provider. I bet Andrew is ecstatic that he was able to pawn this pile of garbage off on someone.

    August 12, 2014 @ 2:38 pm | Reply
  47. Alan Shiu:

    Don’t buy from this crapped lier. Every time I wrote emails to them to fix my VPS, they reply they are fixing. My VPS down for 10 days already but they still ask me to wait another 48 hours.

    August 15, 2014 @ 3:12 pm | Reply
  48. This realty now going crazy after by Wave NetConnect LLC. the service level is quite bad …24 hours no reply ..every time i request for reply they just change the status to level one tech..and no reply …server is down for last 2 week ..but still they don’t take care of ..no reply ..no solution nothing …

    I thing all otehr vps or hosting company Wave NetConnect LLC have same support issue …not reply no solution ..

    this really a bad experience for me …i tryt to resell these server to my client ..and now whith no support and server ..

    Please lowendbox.com ..stop putting 123systems offer here ..this misguiding and make cleint sending to wrong way …as they are reyaly bad now

    August 16, 2014 @ 3:14 am | Reply
  49. Annoyed 123 Customer:

    I have a server with these guys that’s been down over 10 days. Same runaround, no progress. They tell me they’ll get back to me when it’s fixed but with their reputation you have to keep poking them or nothing happens. These guys have no right being in this business. ALSO.. their LA KVM location is STILL on the DNSBL blacklist.

    23.94.0.0/15 is listed on the Spamhaus Block List – SBL

    2014-06-28 listing reactivated
    2014-05-22 listing removed
    2014-05-03 listing created

    These guys have no integrity, they should be ashamed just leaving spammers all over their network. Absolutely baffling.

    LA KVM SBL record: http://www.spamhaus.org/sbl/query/SBL221319

    August 22, 2014 @ 3:42 am | Reply
  50. This company is not trustworthy, do not consider buying any form of service from them. They are truly terrible

    You have been warned!

    August 25, 2014 @ 4:04 pm | Reply
  51. Alan Shiu:

    My VPS was down for 1 month!!! Still no support !!! And cannot resolve my problem!!!

    August 31, 2014 @ 10:35 am | Reply
  52. Annoyed 123 Customer:

    This is where I am at with the bozos. They are no longer providing service for one of my servers. They won’t answer, they won’t fix it and they keep moving it back to “Level 1 – Support”, “Level 2 – Support”. I’m maximum frustrated. The year deal just finally ended and I am NOT paying it, they can rot. THERE IS NO SERVICE TO PAY FOR!

    Below is the “support” ticket fiasco, that an utter disgrace. Excuse me if I seem angry, but this isn’t the first server I had problems with nor is it the first go around with these monkeys they hired not working on ANYTHING ever. Look at the dates on this stuff, an inexcusable amount of downtime!

    http://i.imgur.com/JgDqQnX.png

    September 3, 2014 @ 7:55 pm | Reply
  53. I have a new one. My server got suspended for high load. The thing sits idle, last statistics I could look at was a load of 0.2 over 3 days in a row.

    I e-mailed them back, but they can’t even keep up their own service:
    : host 123systems.net[198.12.15.244] refused to talk
    to me: 421 Too many concurrent SMTP connections; please try again later.

    September 11, 2014 @ 5:56 am | Reply
  54. my vps error and there was no response from you , my ticket Ticket #123-T6Q6G-BVS

    September 13, 2014 @ 5:59 pm | Reply
  55. 123system user:

    omg I should’ve read thease comments before purchase… I did the payment and one week has past and still not message from them, no access, no explanation nothing… wasted my money..

    September 17, 2014 @ 2:55 pm | Reply
  56. coolindark:

    This company is incredible about customer support. I’m going to upload the whole talk in here.

    http://s17.postimg.org/56exl7a8v/123omg.png

    Please read below to top…

    My ticket nr is #123-A7A3Q-KLP and i’m waiting an honorable move…

    October 7, 2014 @ 5:51 pm | Reply
  57. porridge:

    Service from these guys wasn’t bad up until 7 days ago when my server went offline. after seven days and a bunch of ‘try it now’ emails i have been told that they will escalate my request to next level support. not holding my breath

    October 13, 2014 @ 5:46 pm | Reply
  58. syntaxc:

    I can only assume something has happened at 123systems.

    I’ve had 2 VPSs with them for over 6 months. Not a single problem until 2 weeks ago.

    My one VPS will only stay onlineor a couple of minutes until it goes into “unavailable”. I’ve opened 3 tickets regarding the problems and received the same response as others in this thread; we’re working on it and will let you know when it’s solved.

    I’ve asked to be moved onto another node without success.

    At this point I would recommend staying away from this host.

    October 14, 2014 @ 10:00 pm | Reply
  59. 123system user:

    stay away from this host. did payment and never got my access, thickets are just “we will notify you when xxX” stay away

    October 15, 2014 @ 9:42 pm | Reply
  60. Alex:

    The lost all my data! They don’t have RAID 10. Don’t buy anything from this company!

    Gerald P || Staff
    Hello,

    Your server was corrupted hence we had to setup it again. I have sent details.

    ———————————
    Gerald P
    123Systems – Support Technician
    https://123systems.net/policy.html

    October 28, 2014 @ 7:28 pm | Reply
  61. Daniel:

    This hosting company is the WORST out of 5 different VPS hosting companies I’ve been with. I’ve been with 123Systems for about 4 months and to be honest, its like a bunch of kids are running this company. My VPS connections were so bad that I’ve just decided to straight up cancel my VPS subscription.

    Pros:
    – Low price, besides the low price, ABSOLUTELY NOTHING.

    Cons:
    – Constant downtime, I mean like the VPS WILL go down if the server has been up for 6 days straight, and between the 1-6 days, it WILL randomly disconnect/cut or even lag.
    – Slow support ticket answers

    TL;DR

    AVOID THIS COMPANY, PROBABLY THE WORST OUT OF LEB AND SHOULDN’T EVEN BE ON THIS WEBSITE IN THE FIRST PLACE.

    November 8, 2014 @ 7:00 am | Reply
  62. David:

    Hello,

    IMPORTANT NOTICE: Do not buy VPS in this company. I bought a VPS when the owner was andrew and was a great waste, besides very bad support. Then I gave him a new opportunity to the new owners “VSNX Company”, but still the same …. The network of these vps is rubbish and performance too. My vps 1GB of ram has 4 cores (2 of 400MHz and 2 of 800MHz), very poor performance for applications php, plus there is high latency and falls …. NO BUY here. Cheap prices have trap, it is better to buy in a reputable company … 123System is not a reputable company.

    December 21, 2014 @ 12:08 am | Reply
  63. Jay:

    Buyer Beware
    Servers are overloaded, limited tech support.

    I’ve had some downtime tickets submitted and the have been replied with: “We have removed some abusers, it should be cleared up now.” I have submitted about a half dozen of these tickets with similar replies, often within 24 hours of each other.

    Are steps being made to remove and ban these abusers, and prevent the abuse?

    April 19, 2015 @ 10:52 pm | Reply
  64. d:

    i probably wouldn’t suggest these guys either. node can’t break a 30 day uptime. when i put in trouble tickets they indicate “they patch for vulnerability” without notifying their subscribers. generally speaking it’s just a poor quality VPS.

    May 17, 2015 @ 4:21 pm | Reply
  65. Courtney:

    never would use them again they block my servers withing 24h after purchase and refuse to refund them thosse scammers should be reported

    August 13, 2015 @ 12:25 am | Reply
  66. Courtney:

    they deleted my tickets at first once they saw im not gone a give up they replied that there’s no refunds and my servers blocked because they used more then 300mb traffic in 24h what kind scam excuse its that ?

    August 13, 2015 @ 12:27 am | Reply
  67. Say no to 123:

    In December 2015. I have 8 downtimes. On their website, 99.9% uptime. Horrible!

    January 3, 2016 @ 10:09 am | Reply

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