BuyVM became famous in the low-end market for offering 128MB OpenVZ for $15/year. At the time that they offered it, people considered it unsustainable. Over the next year or so, startups struggled hard to compete. Many of them overselling to the point of horrible performance and going bankrupt in the process. The whole time, BuyVM continued to pull it off without showing any signs of stress, with excellent VM performance.
Over time, BuyVM’s prices stayed the same while others continued the race to the bottom. Their profitability increased with the continual drop in hardware cost, and they used their success to improve the quality of their service. Their control panel, Stallion, is custom made with features like backups, snapshots, IPv4 failover and anycast, as well as both AJAX and Java consoles.
Today, BuyVM breaks their tradition of never lowering cost to bring you the best KVM offer they’ve had to date. If you can’t tell, I’m a little excited to bring this offer to you. I’ll be making the first order. We’ll throw in their famous OpenVZ offer as well. Remember that DDOS protected IPs (Voxility) are $3/m extra. Let’s get to the offers:
The Offers
KVM
1x E3-1270v3 thread (50% dedicated)
2GB RAM
40GB SSD
/64 IPv6
1x IPv4
2TB Bandwidth
Windows 2008/2012 included
$7/m – Order here (Las Vegas)
OpenVZ
128MB RAM
15GB HD
1x IPv4
500GB Bandwidth
$15/year
Order – Las Vegas
Order – New Jersey
Order – Luxembourg
The Network
Las Vegas:
IPv4 Test IP Address: 209.141.56.135
IPv6 Test IP Address: 2605:6400:20:78::1
New Jersey:
IPv4 Test IP Address: 198.98.53.31
IPv6 Test IP Address: 2605:6400:10:53::1
Luxembourg:
IPv4 Test IP Address: 104.244.76.191
IPv6 Test IP Address: 2605:6400:30:fdd5::1
Related Posts:
- Q3 Top Provider Poll Results - November 13, 2016
- BudgetNode – DDoS Protected OpenVZ VPS Starting @ $12/year – Ashburn, Virginia - June 29, 2016
- BuyVM – $7/m KVM 2GB RAM / 40GB SSD / 2TB BW – in Las Vegas - June 17, 2016
I could not see tos page link
whatsa refund policy
Hello,
http://buyvm.net/tos/ for the terms of service.
As for refunds we have a 3 day refund policy :)
Francisco
why no 512ram or 1G vps?
It would be a waste of the hardware, honestly. We offer smaller plans, including 512MB and 1G, on our OpenVZ and regular KVM lines.
The goal of these new plans is to offer dedicated resources (CPU, RAM, etc).
We didn’t plan to add a $7.00/month plan but people really wanted it.
I just can’t justify splitting things any further, it’d end up with people only getting ~1Ghz dedicated to them at a smaller plan and there’s almost guaranteed going to be people trying to run excessively CPU heavy jobs on there and get upset/start a fight because we won’t let them use more CPU.
Francisco
I try to buy but outofstock, when it will be available??
Thanks for the interest!
We plan to have more next month.
Francisco
Hello!
Thank you Jarland for the posting.
As mentioned, this is a complete overhaul of our current KVM plans. Current customers will get an email in the coming days documenting these new plans (and the others that came out along with them) and request they schedule a migration.
Overall this is a pretty major price change for everyone with the only plans not getting anything major is the 128MB & 256MB KVM’s.
Everything else is able to upgrade to the new plans and will generally be paying less than they pay now.
Francisco
after payment, can’t login, wtf?
Do you have an old account? Did you signup with a bunch of ‘xd’ in your address information without trying to look somewhat accurate?
Francisco
no, I put current address and info.
now I see below message when I tried to recover passwd to see if that works.
“No client account was found with the email address you entered”
I will just charge this back to my CC, you know you’re going to lose $50 for this, right?
Just your attitude leave me thinking about your real intentions here with such comments. First, you must contact them, and pretty sure $50 dollars will not harm anybody.
Sounds like a troll to me. While accounts with blatantly falsified contact information are purged from our billing system, any account that has posted payment is *NEVER* removed. “John” is welcome to provide the email address he registered with, or a transaction ID, to have this investigated further.
sure, whatever you think, I’ve already got my money and you’re being charged back $50
by my CC. Dumb ass..
Linode just doubled their RAM on all of their plans.
Is this a recurring prices?
Hello,
Yes it is :)
Francisco
Is this going to be available in NJ & LUX anytime soon? And if yes would migrating from LV be possible then ?
Hello,
Depending on demand we’ll offer them over there.
Francisco
+ Would be interested in the LUX location.
Would very much be interested in this plan in LUX.
For the KVM deal: Windows, Debian 7, Ubuntu 14 and CentOS 5.9… wait a moment: 5.9!!!
Hello,
That’s just the drop down, you can pick everything we mentioned inside of stallion by either ISO install or template if we have one :) We’re in the midst of a code adjustment to stallion to allow easier provisions for KVM.
Francisco
OMG, take my money again, soon i will be paying you 100/mo …
what happen?
:D
Francisco
Ddos protected?
DDoS Protected IPs are available for these services, yes. Same cost as the other plans, 3$ per month per IP.
Port speed? Also, would you consider implementing discounts for those who pay yearly?
Same as our other plans; no, we won’t be discounting these as the price is already low enough.
Wish I could try the KVM…
Hello,
The best we have trial wise is a 3 day moneyback period.
Thanks for the interest,
Francisco
I am banned on BuyVM. I don’t mind on paying. You probably remember me…
Hello,
Send me an email at fdias@frantech.ca, my memory is going :)
Francisco
When will this offer expire?
Are you planning on restructuring the pricing of your plans as a whole?
Hello,
This isn’t going to expire, this is going to replace the current KVM lineup we have :) For now we’re just doing a soft launch while I finish some personal projects before I can get things merged into the website.
As of right now the longterm plan is to phase out most of our OpenVZ plans in favor of these new KVM plans. WE’re growing tired of coding around OpenVZ’s shortcomings so it’s a win/win for everyone.
Francisco
Is your service free-speech friendly? I want to host political art and write about municipal politics.
Will you take down my site without notice if someone complains? Will you disclose personal information / take down my website without a subpoena from a American/Canadian court?
Hello,
We require a *canadian* court order before any details get released on a customer.
Writing about that is perfectly fine, I honestly can’t see any reason that would be a problem even within the states. You might draw some DDOS attacks down the road if you step on the wrong toes but if that happens you can buy protection for $3.00/month.
Thanks for the interest,
Francisco
Why bother with a good and reliable host such as BuyVM?
Hey Marcos, they are not good, in my opinion they are great, honestly! BuyVM is one of the very few reliable and well founded companies that provide services in LEB, and actually cares about quality/price.
I don’t recall the last time they were running a promotion, many new people to the community might not know about them.
No openvz ssd special offers?
Umm.. no, this is a post about our E3 KVM plans. We also don’t do coupons/special offers/etc – never had a need to, and we’d rather be known for quality service and support than just “low cost”.
Hello,
As I mentioned above long term we’ll be looking to phase out some a chunk of our OpenVZ plans in favor of these new KVM plans.
Francisco
Windows 2008 and 2012 are not shown in the drop down. I am under the assumption that the license for them is included as you stated such. Let me know thanks. -Sam
Hello,
Yes, they’re inside Stallion :) License included.
Francisco
Hi,
How do I order a Windows 2012 machine then?
Thanks,
Steve
Just signup with a random OS in the drop down menu and then reinstall inside of Stallion.
Francisco
Can you buy 2 of one plan and merge the resources?
Hello,
The $7.00/month is a special deal, but there is a 4GB plan for $15.00/month that is double + a bit more bandwidth. Here’s the breakdown:
$7.00 – 1 CPU fair share, 40GB SSD, 2TB transit, 2GB RAM
$15.00 – 1 CPU dedicated, 80GB SSD, 5TB transit, 4GB RAM
$30.00 – 2 CPU dedicated, 160GB SSD, 10TB transit, 8GB RAM
$45.00 – 3 CPU dedicated, 240GB SSD, 15TB transit, 12GB RAM
$60.00 – 4 CPU dedicated, 320GB SSD, 20TB transit, 16GB RAM
$75.00 – 5 CPU dedicated, 400GB SSD, 25TB transit, 20GB RAM
$90.00 – 6 CPU dedicated, 480GB SSD, 30TB transit, 24GB RAM
$105.00 – 7 CPU dedicated, 560GB SSD, 35TB transit, 28GB RAM
$120.00 – 8 CPU dedicated, 640GB SSD, 40TB transit, 32GB RAM
Here’s the order links for those interested:
2GB – https://my.frantech.ca/cart.php?a=add&pid=1402
4GB – https://my.frantech.ca/cart.php?a=add&pid=1403
8GB – https://my.frantech.ca/cart.php?a=add&pid=1404
12GB – https://my.frantech.ca/cart.php?a=add&pid=1405
16GB – https://my.frantech.ca/cart.php?a=add&pid=1406
20GB – https://my.frantech.ca/cart.php?a=add&pid=1407
24GB – https://my.frantech.ca/cart.php?a=add&pid=1408
28GB – https://my.frantech.ca/cart.php?a=add&pid=1409
32GB – https://my.frantech.ca/cart.php?a=add&pid=1410
Francisco
No. But we offer these E3 plans scaled all the way up to 32GB, so we’ll likely have a plan to suit your needs.
hmmm struggling to find that on your site
Ah, it’s not actually up on the site yet. Fran’s on a much-needed vacation, and I’m keeping busy with Support and such. We’ll have a page dedicated to the E3’s later, but for now you can just browse the ‘Place New Order’ menu of our billing portal for a list of all the available E3s.
I see the E3 listed by ram on the order page, but what about the other resources (CPU/DISK/BW/PORT) as you scale up? Im looking to get a full thread specifically.
I see that page, and it lists out the specs by RAM, but how do the rest of the resources scale? If I jump to the 4Gb E3 does that come with a full thread?
Are we able to scale and upgrade these KVM later on?
Hello,
Not a problem. Here’s the breakdown:
$7.00 – 1 CPU fair share, 40GB SSD, 2TB transit, 2GB RAM
$15.00 – 1 CPU dedicated, 80GB SSD, 5TB transit, 4GB RAM
$30.00 – 2 CPU dedicated, 160GB SSD, 10TB transit, 8GB RAM
$45.00 – 3 CPU dedicated, 240GB SSD, 15TB transit, 12GB RAM
$60.00 – 4 CPU dedicated, 320GB SSD, 20TB transit, 16GB RAM
$75.00 – 5 CPU dedicated, 400GB SSD, 25TB transit, 20GB RAM
$90.00 – 6 CPU dedicated, 480GB SSD, 30TB transit, 24GB RAM
$105.00 – 7 CPU dedicated, 560GB SSD, 35TB transit, 28GB RAM
$120.00 – 8 CPU dedicated, 640GB SSD, 40TB transit, 32GB RAM
Francisco
Do you offer Windows 2008? Windows 2003 from the OS drop down is too outdated.
Hello,
Yes, Windows 2008R2 and Windows 2012R2 are available inside Stallion :)
Francisco
Couple questions. If I wanted to order on the 4GB E3 offerings (love the move to ssd based storage btw) what are the rest of the resources like on that? CPU/DISK/BW/PORT
?
Couple questions. If I wanted to order on the 4GB E3 offerings (love the move to ssd based storage btw) what are the rest of the resources like on that? CPU/DISK/BW/PORT speed
?
Hello!
I’m sorry about the late reply, your comment only showed up for me this morning. Here’s a break down of all the new KVM plans:
$7.00 – 1 CPU fair share, 40GB SSD, 2TB transit, 2GB RAM
$15.00 – 1 CPU dedicated, 80GB SSD, 5TB transit, 4GB RAM
$30.00 – 2 CPU dedicated, 160GB SSD, 10TB transit, 8GB RAM
$45.00 – 3 CPU dedicated, 240GB SSD, 15TB transit, 12GB RAM
$60.00 – 4 CPU dedicated, 320GB SSD, 20TB transit, 16GB RAM
$75.00 – 5 CPU dedicated, 400GB SSD, 25TB transit, 20GB RAM
$90.00 – 6 CPU dedicated, 480GB SSD, 30TB transit, 24GB RAM
$105.00 – 7 CPU dedicated, 560GB SSD, 35TB transit, 28GB RAM
$120.00 – 8 CPU dedicated, 640GB SSD, 40TB transit, 32GB RAM
Francisco
Does 1 CORE VS 1 CPU Thread the same performance?
It’s a tough question to answer since both customers and CPU vendors alike smudge things. At least on Intel CPU’s each ‘core’ has 2 dedicated threads, so while people might list a server as 24 cores, 99.99% of the time it’s actually just 12 cores and has 24 threads.
In our case we allocate a total of 8 threads on a physical server with a 2GB plan counting as 0.5 of a thread (so a max of 16 will be on a server but since we don’t plan designate nodes, there’s a good chance a 2GB server will be neighbours with someone with 4 dedicated threads, etc).
Generally on the 2GB’s you should be able to use what you need but if you really need to ride the CPU 24/7 for encoding, heavy math work, some terrible coding you did using a busy loop then you should really look at the 4GB 1 dedicated thread plan at $15.00/month. Plans with truly dedicated threads can use them up 24/7 as much as they want without any fear of being suspended.
Francisco
Can we upgrade these plans later on to a higher plan?
Hello,
A problem :) we might need to migrate you to another node but we can do that live.
Francisco
Er, I mean no problem.
Sorry, remote in downtown Paris watching a soccer match :)
Francisco
Migration isn’t an issue but do we get to keep the same IP?
Any chance at getting some realistic Security Questions setup? I’m not nerdy enough to know or remember the answer to any of these, the only one that would even be remotely viable would be “Do you own a horse?” which gives someone a 50/50 chance at getting into our account.
Fair enough :)
I’ll see if Aldryic can add some more basic ones.
Francisco
Do the resources scale linearly for the higher E3-KVM plans? For example, does the 8GB plan come with 4x the CPU, 4x the storage, 4x the bandwidth, etc. of the 2GB plan listed above?
Linode used to do linear scaling, but now their plans are all screwed up. They only give you 1.5x the CPU and 1.5x the RAM when you upgrade from the $40 plan to the $80 plan. Ditto with all the other big cloudbutt companies. I hope your plans are more rational :)
Hello,
The 2GB is special, but here’s the plan break down (TL;DR it scales perfectly at 4GB onwards):
$7.00 – 1 CPU fair share, 40GB SSD, 2TB transit, 2GB RAM
$15.00 – 1 CPU dedicated, 80GB SSD, 5TB transit, 4GB RAM
$30.00 – 2 CPU dedicated, 160GB SSD, 10TB transit, 8GB RAM
$45.00 – 3 CPU dedicated, 240GB SSD, 15TB transit, 12GB RAM
$60.00 – 4 CPU dedicated, 320GB SSD, 20TB transit, 16GB RAM
$75.00 – 5 CPU dedicated, 400GB SSD, 25TB transit, 20GB RAM
$90.00 – 6 CPU dedicated, 480GB SSD, 30TB transit, 24GB RAM
$105.00 – 7 CPU dedicated, 560GB SSD, 35TB transit, 28GB RAM
$120.00 – 8 CPU dedicated, 640GB SSD, 40TB transit, 32GB RAM
The order links are on https://my.frantech.ca
Have they run out of these? On the recommendation of my brother, I went ahead and ordered one of these yesterday. This morning, I received a refund of my payment without any other information or note from them.
Seeing that, I went to their website and clicked the “Client Area” link, and that appears to be dead right now.
Any ideas?
Hello,
Sorry about the late reply!
Nope, we should still have some.
We had an issue with our billing panel earlier in the week so I apologize about it being down when you tried.
Francisco
Are these gone? I ordered one, but the money was refunded, and the Client Portal seems to be down. No reason was provided in the refund email.
Hello,
Nope, we should still have some.
If you got refunded you should’ve got a ticket along side it documenting why. 9 times out of 10 it’s because you tripped up on an important point in our TOS.
Francisco
Is your kvm upgradable?
Can i see the full higher plan?
Hello,
Yes it is :) Here’s the plan links and details:
$7.00 – 1 CPU fair share, 40GB SSD, 2TB transit, 2GB RAM
$15.00 – 1 CPU dedicated, 80GB SSD, 5TB transit, 4GB RAM
$30.00 – 2 CPU dedicated, 160GB SSD, 10TB transit, 8GB RAM
$45.00 – 3 CPU dedicated, 240GB SSD, 15TB transit, 12GB RAM
$60.00 – 4 CPU dedicated, 320GB SSD, 20TB transit, 16GB RAM
$75.00 – 5 CPU dedicated, 400GB SSD, 25TB transit, 20GB RAM
$90.00 – 6 CPU dedicated, 480GB SSD, 30TB transit, 24GB RAM
$105.00 – 7 CPU dedicated, 560GB SSD, 35TB transit, 28GB RAM
$120.00 – 8 CPU dedicated, 640GB SSD, 40TB transit, 32GB RAM
Here’s the order links for those interested:
2GB – https://my.frantech.ca/cart.php?a=add&pid=1402
4GB – https://my.frantech.ca/cart.php?a=add&pid=1403
8GB – https://my.frantech.ca/cart.php?a=add&pid=1404
12GB – https://my.frantech.ca/cart.php?a=add&pid=1405
16GB – https://my.frantech.ca/cart.php?a=add&pid=1406
20GB – https://my.frantech.ca/cart.php?a=add&pid=1407
24GB – https://my.frantech.ca/cart.php?a=add&pid=1408
28GB – https://my.frantech.ca/cart.php?a=add&pid=1409
32GB – https://my.frantech.ca/cart.php?a=add&pid=1410
Francisco
Any ETA on when this might be availabe in NJ? Would love to order one there.
Any ETA on when these might be available in NJ? Would love to order one there.
I’d like to see something east coast based sometime this year. We’re not sure if we’ll do it with Choopa or someone else, though.
Still, the plans and resources would be the same no matter what locations we decide to do them in :)
Francisco
Any chanse to get this KVM promo on LUX?
would jump on it in a heart beat.
No ETA yet nor are we sure if we’d do it in Luxembourg or somewhere like NL. While I like LU as a location the DC has to smarten up before we put more gear there.
Francisco
:(
could you kindly unlock your system for make payment for KVM LV?
Place order from China KVM VPS 1x E3-1270v3
System test me as fraud and lock my invoice that I can not pay.
I contact with support and they promised move my request to other department.
Left 9 hour… no answer, I try login, but it seems my account has been delete.
It is joking? Whats wrong?
I place order from China KVM VPS 1x E3-1270v3
You mark me as “fraud”
support promise check and after 9 hours delete my account,
any idea?
Hello,
Did you give really bad details? We need your details to be accurate or for you to pay with alipay.
Please just signup again but use more accurate details if possible.
Francisco
This VPS service is awesome, but they block Tor bootstrap/entry nodes at the hypervisor. This block made me stop using their vps.
Er?
We don’t port block anything. We don’t allow users to run TOR exit nodes but I don’t think that’s what you’re wanting to run.
You can email fdias@frantech.ca or open a ticket and I can look into anything that might be causing you issues.
Francisco
Sorry for my previous post, it has been resolved now. Tor is allowed finally.
:)
Francisco
I was trying to order the service, but marked as a fraud because I miss some address details I guess?
Then I was told to do some quiz and provide my government-issued ID to proof it.
As an armature user I really not sure how hosting business goes in nowadays and what have you guy going through.
Isn’t that asking too much for a service subscription, and with this kind of attitude:
——————-
Hello Noel;
You have elected to disregard our Terms of Service, which resulted in your order being declined. When you have fully read our policies and can tell us why we’ve rejected your order, further instruction shall be provided.
Aldryic C’boäs,
Frantech Staff
——————-
Submit a scanned, unedited copy of your government-issued ID to billing@frantech.ca for validation. Further instructions shall follow.
Aldryic C’boäs,
Frantech Staff
——————-
Am I a criminal or something?
Anyways I quit it but though it’s a useful information for others.
I’m not sure what attitude/issue Aldryic put up?
You put in bad details even though at signup our page reminds you with a lock out that you have to fill that information in. I don’t get it…I mean, if you didn’t want to read the TOS page we made an extremely TL;DR version right in the page.
Anyway, It’s not uncommon for hosts to ask for verification, especially if your details are not adding up with your payment.
If you provide that information to billing@ Aldryic will verify, mark your account good to go, and you’re on your way.
Thanks for the interest!
Francisco
Wow, pretty great deal! Considering in getting one myself. Thanks Francisco!
:)
Thanks for the interest.
Francisco
When trying to order, I don’t get the Windows 2008 or 2012 options. I only get Windows 2003 64.
Tried to place the order for a windows machine and only get the Windows 2003 option and not the Windows 2008/2012 as mentioned here.
Sorry for the double post – it looked like the first post failed.
Hello!
It’s available inside Stallion :)
Francisco
The website is completely down now and i can’t connect all of my VPS. Any ideas?
Their website is completely down now. I have lost connections to all of my VPS. Any ideas?
Hi,
We had a wide scale DDOS attack on our Las Vegas location during Monday morning. It took us a little over an hour to get things back under control.
Sorry about that! We’ve been working to add additional safe guards for such things.
Francisco
Custom ISO supported ?
Yes you just need to link us what you want :)
Francisco
Pleas get this on Lux!!!!!
:(
We’re thinking about it :)
Francisco
I would like to know how many IPs come with each of the new plans? That information was not mentioned or showing as available for these new plans.
Thanks!
Hello,
You get a single IPV4 and a whole /64 of IPV6.
Francisco
My test of the new node, the 2 GiB plan:
Thank you sir :)
Are you pulling through your always-on filtered IP? If so, the speeds will be a lot better in sensing, etc.
Francisco
Hi!
Yep, it is set to “always on”. I can do another test later with sensing mode enabled.
As promised:
I am sorry for the delay in posting it.
Fran,
Is the Always On gateway speeds posted here a real reflection on the performance of it or is there some sort of per user/connection throttle going on per user or connection established as a DDoS countermeasure, as I experienced the same slower speeds when pulling through the protected IP on your OpenVZ plans before?
Hello,
When you’re in ‘always on’ mode inbound TCP is rate limited to around 10 – 15mbit.
Francisco
If we have a $3.50/mo openvz can we switch to the new $3.50/mo kvm, how would migration for that work?
Hello,
You’ll have to migrate your own data. You would order the new plan, move, and cancel the old one.
Francisco
highly expect provide EU location Slice Servers!
I’m working on getting probably 20 nodes worth of slice stock in LU, just working out everything ;)
Francisco
Great! I’ll buy one at once it is available.
I grabbed this deal about five days ago and had pretty awesome success. I had to put in multiple tickets throughout the Operating System install, both came with apologies because apparently the Stallion system didn’t make a boot loader for my install. Then after some days of using it as a minor dev testbed I somehow lost the password to windows. I contacted their support and offered to give any details necessary, once I had answered a question with them wanting to know which OS it really was I was told that they couldn’t give me my password because it’s too difficult to do that with their system. I thanked them and immediately cancelled the service. Something this small and benign should not be a deal breaker.
Otherwise great service!
That’s odd.
For windows we can’t change a password, but we can for sure help with a password reset.
Could you at least get me a ticket ID so I can make sure I’m reading everything correct?
Hello Franscisco, I apologize that I had not seen this reply before. I ended up solving the password reset issue on my own with the help of your wiki, when I asked Mr C’boäs why he wanted me to compeltely reinstall for something that took 2 minutes to fix he stated it was because he did not know that was an option. Understandable of course, I asked him to cancel my cancellation request and have continued to enjoy your product for about a month. Today I shot this same tech guy another ticket about massively upgrading our ram/SSD space etc and he told me to cancel my product and put in for a new product as upgrades weren’t a thing you guys do. I asked if I could get the install ghosted or cloned as installing DBI, MYSQL, dependencies, PERL, PYTHON etc takes a long time. I didn’t get a response back, im guessing this is another possibility he is “unaware” of. I looked this individual up online by name to see if I could get to a supervisor or manager, and the immediate first response in google is his very unprofessional public twitter profile; Wherein he says her thinks he has a drinking problem along with half naked photos of himself. I just stopped there, I have all the info I need to.
Overall the service was excellent, the customer support was awful. Since I can not upgrade nor ghost/clone this install onto another more expensive box I’m just gonna try another service, it’s the same amount of work but I think i’ve seen what I needed to from BuyVm. All in all, these guys seem like they just need better PR and a better-thought-out plan for customer support, as the only two issue I ever had the support tech claimed he had no idea how to fix.
Cloning or mirroring is possible, I’ve done it for other users just fine. Hell, most times I just migrate the person.
I’m sorry if things were a bit rough around the edges, I’ll work on improving that.
Francisco
Right exactly, Cloning and Mirroring is absolutely possible and actually pretty easy/time efficient. The same was the case for my original issue with the password reset, it is the lack of empathy for your customer that I was turned off by. I do not feel you should be apologizing, for every instance I can see of you responding is very professional. Instead your CSR spoke for you and spoke poorly.
I hope to reiterate that this service is great and as-represented but I had a one-off (hopefully) encounter that made it seem like the customer support did not care about solving issues, just closing tickets. I try to be very fair when reviewing things others put time, work,and effort into so please do not see this as me attacking you; however I was a customer who intended to spend even more money with you and was repeatedly disregarded.
Aldryic did offer to do the migration but he would charge a small admin fee depending on the plan you wanted to go to. I’ll happily wave it if you’re still interested though.
Thank you for the continued business,
Francisco
These two guys are crooks and fraudsters. Cancelled my service and payment without any reason. On raising a ticket, the reply was “You have elected to disregard our Terms of Service, which resulted in your order being declined.” How can anybody pay without accepting their TOS, as the webpage will not allow to proceed !! On cross questioning, the guy emailed and threatened with fraud declaration .. wtf !!
BEWARE of fraudsters like these. Check out their pics and decide: https://buyvm.net/about-buyvm/
Beware: These two guys are crooks and fraudsters. Cancelled my service and payment without any reason. On raising a ticket, the reply was “You have elected to disregard our Terms of Service, which resulted in your order being declined.” How can anybody pay without accepting their TOS, as the webpage will not allow to proceed !! On cross questioning, the guy emailed and threatened with fraud declaration .. wtf !!
BEWARE of fraudsters like these. Check out their pics and decide: https://buyvm.net/about-buyvm/
Thank you for writing a legit review, merely seeing these reviews steered me from buying.
I want to buy Las Vegas – E3 KVM – LV E3-KVM 2GB
Why there is no CentOS 6 or 7?..
For me is very important to have CentOS6
Thank you.
Hello guys. I do not recommend this hosting. The price is good but the support is awful. I spent almost night trying to register my server. First the system marked my server as fraud. Than Francisco told me to wait until the billing department gonna answer me I explained to him that I need to move my server until morning he said that I should It was night I was waiting finally I woke up at the morning and what I’ve got:
***
You will need to send a scanned, unedited copy of your government-issued ID validating your contact information on file to billing@frantech.ca with a subject line of Ticket *****: ID Submission for verification.
Aldryic C’boäs,
Frantech Staff
***
Also I have to register my account two times because in my first time they just delete my account, because I asked them why my order have been marked as a fraud and as a mistake I opened two tickets. So guys be aware if they don’t care about their clients from the beginning, I can’t imagine what’s gonna be next?.. Wiping client server in a smallest suspicion or what?..
I am gonna share my story with this company. At the beginning I was surprised about prices and comments only one thing that confused me were some comments about false fraud detecting.
So I was trying to register my server and my request also have been marked as an fraud I opened a ticket the system said that billing department is not working so I contact through the online chat with Francisco he said that billing department is working (I guess billing department it is just one person – Aldryic C’boäs), so I reopened my ticket and after sometimes I’ve got an email:
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FranTech Solutions
We don’t appreciate our ticket system being spammed. Please find hosting elsewhere.
Aldryic C’boäs,
Frantech Staff
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I contact to Francisco again and he said that I should register myself one more time. I did so, I asked him that I need to move my server until morning he said I should wait I was waiting until I fall asleep and in the morning I’ve got a new email from this kindly guy Aldryic C’boäs this time his mood was better so he didn’t delete my account and just wrote this one:
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You will need to send a scanned, unedited copy of your government-issued ID validating your contact information on file to billing@frantech.ca with a subject line of Ticket *****: ID Submission for verification.
Aldryic C’boäs,
Frantech Staff
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So right now the question is, are you really thinking that everyone should send you an ID for the company that I do not know? Not event Godaddy and Bluehost asking this kind of information. Who are you guys to ask us a copy of ID? How I could now what you gonna do with the scan of my ID? What is the reputation of the company that asking your ID without any serious reason for that. I am sorry guys looks like you just collection this scans and what is worst you are nothing on the hosting market but asking more than serious companies does.
I will follow your advice from the first email dear Aldryic C’boäs and definitely recommend all of you guys do the same because if they so easily deleting accounts what’s gonna happened if you will get a smallest abuse on your server or probably this guys gonna be in bad mood and just wipe your server.
Again for a company with 2 guys it is too much. It is just my humble opinion but I think it make sense.
That sounds frustrating. I had similar experiences with 2 big hosting companies, OVH and QuadraNet, who each asked for a copy of my ID. I think being classified as “fraud” though is a bit insulting.
I had been a customer of Frantech/buyvm for a couple years, and had few issues.
If your billing details don’t match your actual payment information or you just enter it incorrectly (or “change” a few things so it looks real but isn’t) the fraud detection will kick in and remove your account. I’ve been with BuyVM for years and never had issues.
You have to understand that when dealing with strangers on the Internet that there will be stuff like this. They as a company don’t want to get burned by someone using stolen CC information or fraudulently represents someone they’re not. Just something that has to be dealt with.
Hello,
I’m sorry if you had an issue at signup. Not everyone has to give their ID’s, but if there’s something suspicious then we do ask. It’s not uncommon in hosting these days given how much fraud happens.
With that being said, only a single person ever has access to the ID’s and they’re shredded once confirmed.
Francisco
No stock for the KVM slices… No East coast and Lux. How does one beg for these? xD
No need to beg good sir :)
I am racking nodes on the east coast next month and then a week or so after that LU will come up.
I’ll see if the LE authors are up for doing another posting for this then.
See you then :)
Francisco
You can not buy on the website, if it is not from the Country.
If you are in another location you will not be able to buy.
Service seemed very weak by the way, support also left to be desired when I needed service via “chat” – When I opened a complaint about the problem my account was deleted.
Pure joke!
I am interested but have a few questions…
1- Does it Include Free Migration?
2- Is this have the option to backup and restore accounts?
3- Is this offer still valid or it’s expired?