Chris from ChicagoVPS has sent us in another one of his offers, becoming a little more ridiculous than the last! He has a “taste test” $3.50 first month then $7/Month after that. Again a free 25 slot Mohawk Voice Server however this time he is also including ChicagoVPS’s new VPS Monitoring Service free as well.
Buffalo, New York
|
Chicago, Illinois
|
ChicagoVPS has been around for a while now with it becoming not unusual for Chris to offer what seems like completely unviable plans, however this is now the 9th month since the first 2GB plan ChicagoVPS offered. ChicagoVPS recently completed their DNS manager so there’s no more needing to open tickets for these tasks, and secondly they have released their new Monitoring Service which is being included free for a limited time. It seems at the moment all monitoring is done out of Chicago, however Chris comments that they have boxes being setup and sent off to other locations for the service. If you do signup share some screenshots of their DNS Manager and Monitoring Service.
Uptime Monitoring Signup Link: Direct Signup
Mohawk 25 Slot Voice Server
Information: http://www.mohawkvoice.com/
Signup Link: Direct Signup
Test Files & IPs:
Chicago
Test IP: 206.217.137.110
Test Files: http://demo-ovz.chicagovps.net/
Buffalo
Test IP: 75.127.3.3
Test Files: http://buf-test.chicagovps.net/
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@makaze: not really. I’ve been using several VPS vendors for last 5yrs.
It’s the first time that i have a major screwed up situation.
But machine wise, they are pretty decent.
Can’t say the same for service though. 🙁
What exacctly is wrong with the service? There are no known issues
Hi Chris,
could u kindly reply to my tickets. It’s kind of urgent and involves my privacy and personal data.
Been waiting for last 16hrs for someone to reply. Thanks.
Greatly appreciate that.
As stated aboove, are you even a client? Those ticket numbers are not found in our database
Yes i am a customer for both BuffaloVPS and ChicagoVPS.
But i think i just realised that i am complaining about my BuffaloVPS acct. 🙁
This is a totally different topic then 🙂 BuffaloVPS is kind of on its own now
@Chris: As i’ve seen that you replied for both ChicagoVPS and BuffaloVPS, i thought u could kindly help.
If not, i will continue to wait for the BuffaloVPS personnel.
On it’s own now? Cos their Live Chat still points back to ChicagoVPS.
Do you know whom i can speak to? Cos my account there is in a mess at the moment.
I want to resolve that issue ASAP. 🙁
never run out of stock?? : S
Never! 😀
Hello Mr. Criss, I opened a ticket and I not have responded to the new question that I have done is very important because on it depends the renewal of my service
The worst thing with ChicagoVPS is response time in support, i understand outages for network (2 huge this month) issues but no when mixed with unresponsive support. I send 2 tickets about setup for my OpenVZ container who only they can solve even with unmanaged service they must do it. I recommend this VPS Provider but not for critical web sites or web services.
For the $7 a month one, is it just $7 for the first month, or $7 for every month?
It is every month. That is what I am paying now.
http://www.lowendbox.com/blog/chicagovps-7month-2gb-openvz-vps-in-buffalo-ny-and-chicago-il-usa/#comment-73748
you have already asked about this 1 month ago. 🙂
Bought a VPS on ChicagoVPS’s Buffalo VPS1 Node couple of months ago. This node has been down for over 6 hours now. 2nd time in about 2 weeks! Chris’s support has been pretty darn good up to now, but this time around no reply to ticket for over 6 hours as well, prompting me to comment here. Maybe will get some action this way…
I also have a VPS with them in Chicago. They seem to have things well under control there. Great plan and pretty smooth sailing since beginning of this year. But I suggest staying away from Buffalo for now, especially given Chris’s seeming washing his hands off their Buffalo operation above (“BuffaloVPS is kind of on its own now”). I’m planning a move off Buffalo myself…
Quick update: ChicagoVPS’s Buffalo node is now down over 12 hours. Still no answer to support tickets.
I’m very unhappy to report that ChicagoVPS’s Buffalo VPS1 node has now been down for over 24 hours! No answer to support tickets in over 24 hours! The other VPS I have with them in Chicago runs smoothly, but Chris and Jeremiah disappeared. Weird!
Ooops! Sorry. Down for 18 hours, not 24 hours.
Stop spamming this thread, it wont make us work any faster. The node has failed memory and as you can imagine the amount of tickets/work load it requires to move everyone and get a new node in place is a lot. Please be patient and everyone will get credits for the downtime
Regards,
Chris
Andrzej,
Are you dense?
“But I suggest staying away from Buffalo for now, especially given Chris’s seeming washing his hands off their Buffalo operation above (“BuffaloVPS is kind of on its own now”). I’m planning a move off Buffalo myself…”
What does that have anything to do with ChicagoVPS? Absolutely nothing. All that was meant by my comment was that BuffaloVPS.com was on its own not the location itself. If you dont know what you are talking about, you probably shouldn’t speak, period.
Typical LEB comment and typical LEB user who uses this area as a support area similar to WHT/LET
for more information about this provider.
http://stats.pingdom.com/jzrszp4wfu79/
if you can not try to access this URL
http://stats.pingdom.com/jzrszp4wfu79
Nice report and overwiev. Thanks.
Thanks for answering, Chris, even if your reply is not very helpful (more below). If you don’t like what you call “spam”, maybe you could do your client(s) the courtesy of – at a bare bones minimum – a brief reply to their tickets. Over 18 hours’ downtime and no reaction from support has to be a record, at least from where I sit. Maybe, as you say, I’m dense (although I prefer to call it “confused”) by your and others remarks here about your second d.b.a. (BuffaloVPS.com). But speaking of “dense”, Chris, maybe you should take a look in a mirror first. You are showing a complete lack of understanding of how your actions (or seeming lack thereof) impact on other peoples’ business. Tech stuff is where things sometimes break down, resulting in downtime. That’s why I have not one, but five VPS servers. What I need is TIMELY information enabling me to make informed decisions – for example prompting me to drop everything and waste most of the day to migrate a VIP client’s websites to another VPS (I’m pretty new at this stuff and have not yet developed the tools to set up the complex environment needed efficiently).
This is what I call basic tech support, at which you have failed misreably today, Chris. I can only hope that you can get over your anger at my posting in a public forum – for lack of reaction from you in private! – and focus on the key issue here: providing timely information to your clients! As you correctly point out, making repairs takes time and this exchange here is a waste of both your and my time. However, in all your bluster you forgot to give badly needed information: what time frame do you estimate for the repair??
Your VPS has been back up for hours, apparently you were unaware.
You are right, Chris – I am unaware. At present, same as for the past 20+ hours, my client SolusVM CP is still showing:
Status: Offline
Node: Buffalo VPS1
Maybe you need to enable my VPS or something? Anyways, maybe continue this in the tech support area…?
2 minutes ago criss open a ticket for taking advantage of these online want your help thanks.
I had started this off and it’s only fair I report back how it has ended. Apparently, Chris was right, the node was back up and I was unaware. They did not tell me and neglected to boot up the virtual hosts together with the main node, hence my client SolusVM CP continued to show my VPS offline. I tried rebooting and my VPS came right back up and works great, same as before the outage. Like I said in my long post above (sorry about that rant) there is nothing wrong with ChicagoVPS service that keeping clients a little better informed can’t fix.
Hi Hahn. At the time of my first posts I was not at all sure what was going on with ChicagoVPS, BuffaloVPS or whatever – especially so after reading previous posts here on this subject. Not used to whole nodes going dead for hours on end and no response from tech support whatsoever. I decided to post here in the hope of eliciting some comment from anybody out there who may have information on what is going on with ChicagoVPS. My heartfelt apologies to you and any others who feel I have broken protocol here.
Stay off the Buffalo VPS, the one in Chicago is fine however bought one of each (Buffalo was going to be my live server, and Chicago was going to be used for development), needless to say not a very fun experience with the Buffalo VPS I just requested it be canceled, I have not had any problems with the Chicago one however.
Support is slow to reply.
PING for proof: (Twice to prove consistency)
C:\Users\Philip>ping -n 20 philwrollins.com
Pinging philwrollins.com [75.127.3.12] with 32 bytes of data:
Reply from 75.127.3.12: bytes=32 time=57ms TTL=47
Reply from 75.127.3.12: bytes=32 time=59ms TTL=47
Reply from 75.127.3.12: bytes=32 time=69ms TTL=47
Reply from 75.127.3.12: bytes=32 time=59ms TTL=47
Reply from 75.127.3.12: bytes=32 time=59ms TTL=47
Reply from 75.127.3.12: bytes=32 time=69ms TTL=47
Request timed out.
Request timed out.
Request timed out.
Reply from 75.127.3.12: bytes=32 time=57ms TTL=47
Reply from 75.127.3.12: bytes=32 time=121ms TTL=47
Reply from 75.127.3.12: bytes=32 time=122ms TTL=47
Reply from 75.127.3.12: bytes=32 time=80ms TTL=47
Reply from 75.127.3.12: bytes=32 time=82ms TTL=47
Reply from 75.127.3.12: bytes=32 time=59ms TTL=47
Reply from 75.127.3.12: bytes=32 time=57ms TTL=47
Request timed out.
Request timed out.
Reply from 75.127.3.12: bytes=32 time=77ms TTL=47
Request timed out.
Ping statistics for 75.127.3.12:
Packets: Sent = 20, Received = 14, Lost = 6 (30% loss),
Approximate round trip times in milli-seconds:
Minimum = 57ms, Maximum = 122ms, Average = 73ms
——————————————-
C:\Users\Philip>ping -n 20 philwrollins.com
Pinging philwrollins.com [75.127.3.12] with 32 bytes of data:
Reply from 75.127.3.12: bytes=32 time=93ms TTL=47
Request timed out.
Reply from 75.127.3.12: bytes=32 time=57ms TTL=47
Request timed out.
Reply from 75.127.3.12: bytes=32 time=76ms TTL=47
Reply from 75.127.3.12: bytes=32 time=68ms TTL=47
Reply from 75.127.3.12: bytes=32 time=57ms TTL=47
Reply from 75.127.3.12: bytes=32 time=57ms TTL=47
Request timed out.
Reply from 75.127.3.12: bytes=32 time=69ms TTL=47
Reply from 75.127.3.12: bytes=32 time=73ms TTL=47
Reply from 75.127.3.12: bytes=32 time=59ms TTL=47
Reply from 75.127.3.12: bytes=32 time=81ms TTL=47
Reply from 75.127.3.12: bytes=32 time=69ms TTL=47
Request timed out.
Request timed out.
Reply from 75.127.3.12: bytes=32 time=83ms TTL=47
Reply from 75.127.3.12: bytes=32 time=68ms TTL=47
Request timed out.
Reply from 75.127.3.12: bytes=32 time=57ms TTL=47
Ping statistics for 75.127.3.12:
Packets: Sent = 20, Received = 14, Lost = 6 (30% loss),
Approximate round trip times in milli-seconds:
Minimum = 57ms, Maximum = 93ms, Average = 69ms
Beware, these are completely useless CPU-wise.
My small CPU benchmark that requires no additional software:
Reference systems:
A VPS from this offer, in Buffalo:
About 20 times slower than my fastest VPS.
About 8 times slower than the next in the benchmark results.
Certainly $7 for 2048 GB was too good to be true.
Probably all those “hundreds of Minecraft servers” completely boggling down the CPU?
The support’s only response is “You are already on our fastest node”.
So my conclusion is to recommend everyone to stay away from this company.
Luckily it was only an $3.5 mistake for me.
@rm, good point,
an illness CPU cannot eat that big RAM cake, 🙂
Hello again, I would love to buy multiple VPS’s but because you dont have windows OS they are no good to me, so could you get windows 2008 os or not? :/
This is OpenVZ which cannot run Windows.
if they can monitor the abusers then their VPS should be very good.
However, never experienced downtime, hard to leave without regrets.
Hello,
In 23rd August I opened a ticket asking for a refund (I paid in 17th August for the period from 24th Augusto to 24th September).
I do not want to continue with VPS.
I asked a refund (Ticket #698593) and the Ticket was closed WITHOUT any answer.
Please, CANCEL THE VPS (I haven’t had time to use it) refund my money or I will need to ask it direct to Paypal.
I can not understand why your company CLOSED my ticket without reply it.
Today is the day to CONTINUE or NOT with the server. I do not want to continue.
I paid in 17th for a MISTAKE.
Refund my money and cancel the server.
Thank you for reply at least here.
First thing: I do not know why my comments are not appearing here. Strange. System must be with a problem.
Let me try again:
I can not believe.
They answered me ONLY TODAY (minutes ago) to say: WE DO NOT OFFER REFUND.
I will reply here, too, because I think others members NEED to know how your company works:
“I paid in 17th of AUGUST for something that will start in 24th AUGUST.
I paid it BEFORE the time.
I do not want to continue with this server.
I have not used it for anything.
I paid for a period from 24 August to 24 September.
I WILL NOT USE IT.
I ask you to CANCEL the payment I made by MISTAKE.
You sent me an EMAIL in 17th August. For this I paid it in a Wrong way.
REFUND my money. I am not asking you to GIVE ME BACK for a period that
has already PAST.
I paid for a FUTURE PERIOD and I do not want to continue with it.
CAN YOU UNDERSTAND IT NOW?
Or do I need to DRAW?”
I can not give a review about how FAST or GOOD this server was. I did not use it for more than a few days.
The problem here is not about the server.
It is about a perfect client (that do not ask anything for a period and pay every time before the day) that made a PAYMENT in a mistake (I do not have only one server).
Before the BEGINNING PERIOD from the 30 day (23rd of August) I asked for a refund.
THEY CLOSED my ticket without reply.
Then I opened it AGAIN.
Today I received the message from Chris:
“We do not offer refunds”.
HOW CAN YOU WANT TO STAY WITH THE MONEY OF SOMEONE THAT HAS NOT USED YOUR SERVICE?
I opened a dispute in Paypal.
If you do not reply me in next 3 days there I will ask PayPal to give its decision.
And sure: I WILL NEVER want to use your servers again and I hope some people know what can happen with them, too.
Hello,
In the ticket your english was very poor, I was not understanding what you were asking. All you had to say was that you already paid for a period in which did not start. You did not state this.
Second, since you escalated to paypal dispute it is out of our hands.
Regards,
Chris
@Chris
First : You’re a Gangster
Second : You’re a Gangster
Third : You’re a Gangster
If you don’t “undestanding” about a ticket, you must answer about the misunderstanding for clarify yourself and not closing tickets as you do.
Interesting as my English improved quickly, no?
Explain to us:
One. Why TICKET was closed without being answered?
2nd. Why not ask what do not you understand?
I (me, not you or they) and others interested people ASK the other to clarify on what we do not understand, especially when the other person is a client. From what I could tell, you only meets people who have a RICH english.
3rd. Are you working with internet all this time and do not know how disputes on Pay Pal work?
Wanting to solve, just go on Paypal account and ask for the return of the amount paid. Simple like that.
Sorry for my poor English. Do not live it, unfortunately.
At least, I try to respect my clients.
I have to be fair and come back here and report. The company has made the reimbursement on the 29th.
Thank you for be honest.
I have been 10 VPS here…but i have 2 vps problem and untill now can’t resolved…problem just tun/tap device….i know tun/tap has enable….but tun/tap not work normally…when i use openvpn…openvpn still can’t run because tun/tap…
i have said that problem from they node..but support team..still said…that from Openvpn not from Node.
So I never used 2 vps…
that my litte opinion
thanks
Bugs,
Please re-open the support ticket. We will get this resolved.
@chris
just look at Ticket #858690
Thats Your Support Do….
thanks
The Chicago media is instant, whereas the buffalo is takes forever
i am VPS6 in and I have not had any problems recording, I will continue buying and hopefully not give me the VPS1 or VPS5 these if they have problems.
I love the service and I’m 4 months in this service, show your talent Crish Surprise us with your servers.
http://stats.pingdom.com/jzrszp4wfu79
I’ve opened a ticket and response time is extremely slow or they don’t even bother responding.
I have 2 VPS with ChicagoVPS, I have had no problems. Tickets seem to be answered in good time. Thanks for a great service and a magically price. 🙂
Sam
Chris, i’m not sure where its going wrong.
your 2GB yearly deal for both locations:
$5/month with a one year prepay using coupon code NYyr
Order here: https://billing.chicagovps.net/cart.php?a=add&pid=71 (this shows price $7/mo Buffalo loca)
$5/month with a one year prepay using coupon code 2048yr
Order here: http://billing.chicagovps.net/cart.php?a=add&pid=14 (this shows price $21/mo Chicago)
And i see no place to put Coupon code. check attached pic.
Click the Checkout button to add it to your cart and then enter the coupon code in the “Promotional Code” box down the bottom of that page.
http://i.imgur.com/YFo8L.jpg
Paypal Is Showing Error on the payment.
So far this has been the BEST VPS I’ve ordered and the price is AMAZING.
And for the price you can’t bitch about a little downtime, although I haven’t seen any. As of yet (knock on wood), they did communicate some maintenance work back in Sept.
Also, I find Chris’s rude customer service replies comical. I’m sure most of you whom order the VPS’S work in IT, just imagine you as him being asked the same f’tard questions over and over again.
My recommendation to Chris would be, fire any of your clients who make you waste too much energy.
Kevin,
Thanks for the input, and its been done many many times 🙂
@Chris, where are you from?
tinyray get off my post bro.
Hopefully this gets through. I purchased the two gigabyte package in NY, and, I must say, I am enjoying everything thus far. It took a total of five seconds for the machine to be activated after receiving the 3.50. I’m using this to host a Minecraft server for a few people and, I went into this expecting reasonable performance, with a few hiccups occasionally, it is after all a low price host.
However, I have been running my server for several hours now, at least half of a day without a single complaint. I can jump between mystcraft ages without a hitch, everyone has 20tps (perfect connection) and I can generate new chunks without the server stalling. The real kicker is, I’m only using about one gigabyte (1024) for this server, at any given point I could bump that up should more be required, without having to pay for a new package. All around, thus far, I am highly impressed with the performance of this server. I’m keeping my fingers crossed because, if the server continues to perform so well I will be grabbing three more of these. One for myself and, another two for my live stream.
Hi, I’m looking to run Tomcat and Solr on a VPS hosting plan. Can you recommend which of your packages would be best for that? Thanks….