Hosting Websites on Bare Minimum VPS/Dedicated Servers

ClubUptime – $17.85/6 Months 512MB OpenVZ VPS New Year Special

Tags: , , , , Date/Time: December 31, 2010 @ 9:18 pm, by LowEndAdmin

Updated August 2011 — ClubUptime is officially in the dead pool. IP has not been resolving since 3 August. Please see discussion thread at LowEndTalk.

ClubUptime Matt from ClubUptime emailed me about their New Year special, which is only going to be valid for 1 day. Use promo code NewYears2011 to get 50% off recurring discount on VPS plans when you purchase with 6 months or 1 year billing period. Their Budget VPS Level 1 now costs $17.85/6 months (~$2.98/month) with the following spec:

  • 512MB guaranteed/1024MB burstable memory
  • 10GB storage
  • 100GB/month data transfer
  • 1x IPv4 + 5x IPv6 addresses
  • OpenVZ/SolusVM

You get to choose between Dallas TX or Seattle WA for your server location. I think the amount of included data might put people off, even though 100GB/month would be sufficient to run a few small blogs. According to this comment from previous post, extra data is also available at $0.25/GB or $100/TB. Update: Also via this WHT offer, where you can find the testing IP for both their Dallas and Seattle nodes.

… and Happy New Year everyone!

82 Comments

  1. rm:

    Happy new year to you too! Fix the typo in title, or while it’s not too late nuke and repost to fix also in URL :)

    December 31, 2010 @ 9:47 pm | Reply
  2. armyf9:

    Happy new decade everyone! :D

    December 31, 2010 @ 10:09 pm | Reply
  3. Amyt:

    Outstanding!
    Was waiting for this.

    December 31, 2010 @ 10:13 pm | Reply
    • rm:

      The decade or the $17.86 offer? :D

      December 31, 2010 @ 10:14 pm | Reply
    • Amyt:

      An affordable XEN HVM offer would be great.

      December 31, 2010 @ 10:14 pm | Reply
      • John:

        I cannot agree more. I do not have nerves for OpenVZ.

        January 1, 2011 @ 6:01 am | Reply
        • bob:

          I’ve ordered around 5 OVZs in the past 2 months and they all have really bad bursts of IO lag. I’m talking about typing things in my shell and then a sudden pause for 5 seconds with nothing else running. I’ve never had this problem with Xen, but I’ve only had 3 different providers.

          Does OpenVZ have a bad IO scheduler, or does it just tend to be oversold?

          January 1, 2011 @ 8:19 pm | Reply
        • It’s not a poor IO Scheduler. In fact, Disk I/O is much more favorable on OpenVZ as a much less amount of data is being written to/from disk overall. Disk I/O issues such as that are caused by the overselling and the degree of overselling — not a poor I/O scheduler.

          Unfortunately, most companies doing Budget VPS’s tend to oversell to a very large degree and that causes I/O problems. We’re capable of keeping our prices low due to our managed plans offsetting the costs of the hardware powerful enough to handle the accounts. We do what it takes to keep clients happy and online. Calling ourselves “Club Uptime” and not having an acceptable uptime rating just wouldn’t be fitting :)

          January 1, 2011 @ 8:25 pm | Reply
        • Amyt:

          I will see ;)

          January 1, 2011 @ 9:19 pm | Reply
        • John:

          @bob: In theory, the performance of a properly managed OpenVZ node is better than that of Xen, but the security suffers as even the official OpenVZ documentation recommends to disable SELinux (sic!). With Xen I have predictable performance, isolation, freedom and better security – what is important to me. I do not have nerves to play ticket ping-pong with admins asking for tun/tap, firewall modules or this and that. Moreover, I DO need SELinux.

          January 2, 2011 @ 12:59 am | Reply
        • Amyt:

          Right John. Thumbs UP.

          January 2, 2011 @ 5:54 am | Reply
      • circus:

        +1 way too much OpenVZ offers lately.

        January 1, 2011 @ 8:52 am | Reply
      • +1 from me too. Need more XEN offers :)

        January 1, 2011 @ 1:19 pm | Reply
    • Amyt:

      Got mine. So far looks good.

      I am pissed off with my eNSCloud VPS I/O (3MB/sec !!!). So thinking of moving those services here. Missing a XEN offer – again, never mind.

      January 1, 2011 @ 4:24 pm | Reply
      • Harbinger:

        Clubuptime are a first class VPS provider although I am a bit worried now, after they have changed their support software, I see this

        If the issues submitted are a direct result of client actions, you agree that we may impose a $15 administrative fee to correct any issues that arise of which take longer than 15 minutes to fix.”

        Also there are a lot of fields to input just to get a ticket sent, it all takes too much time.

        But they have great uptime and speeds, I/O etc
        dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
        16384+0 records in
        16384+0 records out
        1073741824 bytes (1.1 GB) copied, 8.81654 seconds, 122 MB/s

        I am surpised at enscloud being so poor, I was going to get one from them.

        January 1, 2011 @ 5:01 pm | Reply
        • As noted previously, that will only be charged if you would like us to perform the tasks we suggest on your behalf.

          We’ll still tell you what’s wrong in most cases, and we’ve yet to impose the $15 charge. In addition, it does not apply to Managed accounts.

          January 1, 2011 @ 11:18 pm | Reply
        • Amyt:

          @Harbinger Thanks for pointing this out.
          And about eNSCloud, they have lots of issues in their Chicago-DC-Two. San Jose might be good, LEA has one there with good I/O. I have a ticket open with them for last 16 days, sent repeated reminders but nothing worked.
          eNSCloud started well but failing now. On front-page they are saying that they “refuse to oversell”. But probably now they are low on resources.

          I am using vCentre windows client (not the web-based one). I have found swapped memory and shared memory across VMs. That is a sign of oversell/low-RAM because VMware only share pages if it is out of RAM. The RAM is not get as “Reserved”, you can get swapped any time.

          But from CPU and network and uptime point of view they are quite great. But disk I/O less than 3MB/s is a serious bottleneck. Swapping RAM with this I/O kills the VM.

          Support turnaround has degraded heavily in last few months.

          From my side I would flag eNSCloud as “Risky”.

          @Matthew Thanks for clarification. I have some question on your IPv6 service.
          1. ping6 ipv6.google.com -> dns gets resolved, but ping fails
          2. Your IPv6 addresses are /0 addresses. Quite unusual. There is 6.67 * 10^27 IPv6 addresses per square meter on our planet. So usually people get /32 or /64 IPv6 addresses per connection – but not in your case. Anyway as of now I am not using IPv6 so OK for me.

          January 2, 2011 @ 5:29 am | Reply
    • Amyt:

      @ClubUptime – “You made an offer that I could not refuse.”

      January 1, 2011 @ 4:26 pm | Reply
      • That’s correct that we issue them as /128 (not /0). SolusVM handles IP address assignments in /128 blocks. We do have numerous /64 ranges (One per Softlayer VLAN). We assign IP’s as needed rather than assigning them as blocks of about 4 quintillion IP’s. It helps us track and manage traffic/bandwidth more efficiently.

        January 2, 2011 @ 5:32 am | Reply
        • Amyt:

          For me its ok. I am happy with my “shiny new VPS”.

          January 2, 2011 @ 5:42 am | Reply
  4. Amyt:

    @rm both :D

    December 31, 2010 @ 10:17 pm | Reply
  5. Peter Hope-Tindall:

    promo code doesn’t work

    January 1, 2011 @ 12:00 am | Reply
  6. Peter Hope-Tindall:

    duh – I didn’t choose 6 months – my mistake

    January 1, 2011 @ 12:02 am | Reply
  7. 新手快乐! Happy new Year!

    January 1, 2011 @ 1:19 am | Reply
  8. I have a VPS with them for more than a month. Performance and uptime is perfect (*knock on wood*). Just pulled trigger on second VPS with them.

    Happy New Year everyone!

    January 1, 2011 @ 1:36 am | Reply
  9. Nice! Even cheaper! I have mine $20 on that black friday deal (even paid semi-annually),.

    January 1, 2011 @ 2:29 am | Reply
  10. Joe Merit:

    Would it be possible to have the vps configured to shut off when 100GB of bandwidth is reached? I wouldnt
    want to incur any overage and would just prefer it be deactivated.

    January 1, 2011 @ 2:43 am | Reply
    • Daniel:

      I think SolusVM auto-suspends.

      January 1, 2011 @ 9:52 am | Reply
  11. CRAP! I want this vps, but I don’t need it xD
    Great offer I think u_u

    January 1, 2011 @ 3:00 am | Reply
  12. damn my country always taged as fraud.

    8246 31/12/2010 02/01/2011 $17.85 USD Cancelled View Invoice
    Status: Fraud

    January 1, 2011 @ 4:57 am | Reply
    • Yes, that’s what we always got from ordering using WHMCS + MaxMind.
      But the best way is to send a Ticket to the owner, using the same ID Scan with the same address when we registering as a user.

      For my billing, I would change it as the reversed.
      All order from US or Europe, will be marked as fraud, until the customer send me the scan of ID.
      LOL

      January 1, 2011 @ 5:22 am | Reply
      • Daniel:

        You mark those from Europe and US as fraud? Even though online Fraud is low here?

        January 1, 2011 @ 9:52 am | Reply
        • Haahahaha…

          Just kidding. If I have my own company like MaxMind, I would create my own rule like that.
          But unfortunately, my current customers were only come from Indonesia. Not from another countries yet
          :D

          January 1, 2011 @ 10:21 am | Reply
    • shearerc:

      Indonesia?

      January 1, 2011 @ 9:26 am | Reply
      • yes indonesia.
        Indonesia always taged as fraud. lol

        January 1, 2011 @ 10:18 am | Reply
        • Hasanul:

          Don’t say always, it depend on your IP. My fraud case online when order at BurstNET lol

          January 1, 2011 @ 12:13 pm | Reply
        • No joke. MaxMind gives Indonesians a 5-point boost by default on the older fraudscore system. I’m not sure what it is in the newer one. If it’s less than 6, we generally let it through since nothing else has angered MaxMind other than a free email and their country.

          January 1, 2011 @ 7:17 pm | Reply
  13. Hm… is tun/tap available for VPN purposes?

    January 1, 2011 @ 5:49 pm | Reply
  14. Sidahmed:

    MY VPS is offline, since I got it, and it is not responding to Boot requests from control panel..
    I tried to submit a ticket, but got redirected to a new page where, where there is a lot of information to fill in.. Some of it I even don’t know what is it, like “Client ID Number”, could it be a user name?
    Also you have to agree for this:
    “If the issues submitted are a direct result of client actions, you agree that we may impose a $15 administrative fee to correct any issues that arise of which take longer than 15 minutes to fix.”

    This statement makes me afraid of what is coming.. they should have an option to come back to the client and tell him that this issue required a $15, then it is up to the client..

    January 1, 2011 @ 7:11 pm | Reply
    • In most cases, this happens due to very complex passwords used during checkout. SolusVM doesn’t handle complex passwords very well and tends not to properly roll out network configurations making your VPS seem to be offline. I also see that you opened a ticket with us about 5 minutes ago or so.

      There’s no need to be worried about the administrative fee — We’ve yet to charge that to *anyone*. It’s more of a deterrent than anything as we’ve had several abusive users come into our helpdesk as of recently. If your plan isn’t managed, our support is much more limited than if you have a managed plan. It’s as simple as that. Generally, the $15 will only apply if you severely mess something up and it’ll take us hours to fix it if you’re unable to.

      January 1, 2011 @ 7:20 pm | Reply
    • Sidahmed:

      Thanks for kind and fast response. I’m happy with VPS now..

      January 1, 2011 @ 10:28 pm | Reply
  15. So I bit the bullet and signed up… and now I have a duplicate order. My first attempt with my credit card apparently “failed,” so I retried using paypal. Well, I have submitted a cancellation request, but I still don’t know which VPS I should get to work on =p

    January 1, 2011 @ 7:30 pm | Reply
    • We didn’t receive payment for your second server, so I’ve cancelled the order and the invoice for it. You’ll be able to work on the one you paid for with PayPal. =)

      January 1, 2011 @ 7:45 pm | Reply
    • It looks like that was taken care of. Now I can play around a bit!

      January 1, 2011 @ 7:58 pm | Reply
  16. Paul:

    How long does it take to go from “pending” to “active”?

    January 1, 2011 @ 8:01 pm | Reply
  17. Miles:

    Would it be possible to sneak a third IP on to your #2 budget plan?

    January 1, 2011 @ 11:22 pm | Reply
  18. Miles:

    I’ve signed up :). I’m trying out the tier 2 VPS. Network links are pretty good, getting 10Mb/sec up and down.

    Around 150ms response time (Dallas) from the London, UK.

    miles@dc:/var/www$ cat /proc/cpuinfo
    processor : 0
    vendor_id : GenuineIntel
    cpu family : 6
    model : 44
    model name : Intel(R) Xeon(R) CPU E5620 @ 2.40GHz
    stepping : 2
    cpu MHz : 2400.143
    cache size : 12288 KB
    physical id : 0
    siblings : 8
    core id : 0
    cpu cores : 4
    apicid : 0
    fpu : yes
    fpu_exception : yes
    cpuid level : 11
    wp : yes
    flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm syscall nx pdpe1gb rdtscp lm constant_tsc ida nonstop_tsc arat pni monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr sse4_1 sse4_2 popcnt lahf_lm
    bogomips : 4800.28
    clflush size : 64
    cache_alignment : 64
    address sizes : 40 bits physical, 48 bits virtual
    power management: [8]

    miles@dc:/var/www$ sync ; dd if=/dev/zero of=/tmp/1000MB bs=1M count=100 ; time sync
    100+0 records in
    100+0 records out
    104857600 bytes (105 MB) copied, 0.12513 s, 838 MB/s

    real 0m0.071s
    user 0m0.001s
    sys 0m0.052s

    Excellent setup time even though I screwed my invoice and need it to be relocated via customer support.

    January 2, 2011 @ 12:33 am | Reply
    • Beny Ibrani:

      awesome I/O 838 MB/s for 100MB

      does it use SAN or local HDD ? SAS ?

      January 2, 2011 @ 4:15 pm | Reply
      • It’s Locall HDD in Raid 10. However, because they didn’t use the “conv=fdatasync” flags on the dd test, it’s not a valid test as this test includes cache time. Actual performance is generally between 100-120MB/s depending on the node. Our newer nodes that we rolled out for this sale have been seeing 200MB/s so far.

        January 2, 2011 @ 6:12 pm | Reply
        • Miles:

          Yup my bad, I was kindly corrected in another post ;)

          January 4, 2011 @ 6:40 pm | Reply
  19. Any chance of another XEN offer Matthew?

    January 2, 2011 @ 12:43 pm | Reply
  20. I’ve been with Club Uptime since their black Friday deal. Service and performance has been excellent. There’s been no issues or weirdness of any kind.

    January 3, 2011 @ 4:32 am | Reply
    • Talking about weirdness, there’s one actually – their IPv6 at Seattle doesn’t work.

      January 3, 2011 @ 5:44 am | Reply
      • We’re aware of the IPv6 issues. We’ve been working with Softlayer and SolusVM to get the V6 issues released. IPv6 stopped working after the latest SolusVM update on all of our servers just a few days ago, so we’re trying to get it resolved ASAP.

        January 3, 2011 @ 7:58 am | Reply
      • Just an update on this – IPv6 works fine now. I’m pretty happy with my VPS with them by the way.

        January 19, 2011 @ 1:43 pm | Reply
    • Icarus:

      has anyone tried central back-up? always fail on mine.

      January 3, 2011 @ 6:25 am | Reply
      • If you run into issues with Central Backup, it’s likely because you signed up before we moved our central backup to the Softlayer Cloud. Open up a ticket — it takes 30 seconds to fix :)

        January 3, 2011 @ 7:57 am | Reply
      • Harbinger:

        @Icarus, yeah mine failed, I opened a support ticket and they fixed it straight away.

        January 3, 2011 @ 1:02 pm | Reply
  21. Peter Hope-Tindall:

    nicely performing vps.

    Great tech support.

    I suspect Matthew never sleeps – as he seems to be the tech guy, plus present on on this website and other hosting forums too!.

    I ordered 3 vpses to test out at end of December – (my vpslink subscription coming to an end – and I’m unhappy with the new company after their acquisition).

    Of the 3 vpses – clubuptime is better performance and faster/nicer support (so far!).

    Would be nice if they offered unmanaged xen as well.

    PHT

    January 4, 2011 @ 6:22 pm | Reply
  22. Gene:

    A good provider at first glance but simply does not respect their own promises and does not meet my needs.
    Their IPv6 don’t work at all. IPv6 routing never worked throughout my using their service thus can’t even ping or get ping from other than local. Matthew kept telling me that SoftLayer is dealing with this problem and will fixed it “later today” or “soon”. It’s a week now and I decided that I cancel the service.
    Waiting to see if I can get any refund. Although their money back guarantee is 3 days, however Matthew kept telling me it will work shortly for the past week, thus I believe I still deserve a full refund.

    January 7, 2011 @ 2:56 am | Reply
    • Well. The VPS that hosts this blog is provided by QuickWeb inside Softlayer as well. I too have the same problem — IPv6 routing would work for about an hour after reboot and then stops routing soon afterwards.

      I guess it is something that’s beyond ClubUptime’s ability to do. I won’t comment on whether you deserve refund or not, but you know their terms of use. If all you care about is IPv6, I think BuyVM’s offer in HE.net Fremont would be the best one for now.

      January 7, 2011 @ 3:42 am | Reply
    • As mentioned within the (several) tickets that have been opened by yourself, we have been working diligently with Softlayer and SolusVM to get the IPv6 issues squared away. Unfortunately, Softlayer has a very unique network configuration from other facilities that’s known to cause issues as they use Layer 3 switching right up to the servers themselves and all servers carry public traffic over either eth1, eth3, or bond1 depending on the facility and the type of hardware. IPv6 was functioning for quite some time until it decided to cease to function on all servers at the exact same time and we’re trying to figure out what changed. SolusVM Claims it wasn’t them, Softlayer claims it wasn’t them. With no one claiming any level of responsibility that breaks IPv6 on 50+ nodes at once, it certainly makes getting it fixed significantly harder. Once corrected, everyone will get a mass email letting them know. Until then, everyone needs to sit tight.

      Luckily, IPv6 is not yet mainstream and is far from a requirement for the internet to operate Had this happened six months down the line rather than right now, things might be different.

      January 7, 2011 @ 5:00 am | Reply
      • Gene:

        Due to special pricing on my local network, an ipv6 vps would be necessary for me and for my user group. And that’s why I kept on urging IPv6 to work and looking for native IPv6 vps here on LEB.
        Anyway, it’s $5 after all and I won’t spend much time so as to get that back. But you did highlight that you have ipv6. However as I’ve mentioned in that ticket, it’s your call if I should get refund. If you decide I shouldn’t get it, that’s OK. But you didn’t say yes/no at all.
        BTW, you seem to be fast replying comments here compared to frequently not replying tickets. That’s weird actually. In one case, I asked for TUN/TAP and you opened it without notifying me. And in another case, I noticed live chat is online soon after submitted a ticket and asked about the same thing as described in the ticket. Andrew told me that he had seen the ticket and have contacted people that will work on this. But why you simply don’t reply?

        To LEA, I did noticed Fremont recently. And along with Seattle, that’s the most ideal location for me. But NordicVPS told me that theirs are not working now. I’ll try BuyVM. Thank you!

        January 7, 2011 @ 3:37 pm | Reply
        • “BTW, you seem to be fast replying comments here compared to frequently not replying tickets. That’s weird actually. In one case, I asked for TUN/TAP and you opened it without notifying me. And in another case, I noticed live chat is online soon after submitted a ticket and asked about the same thing as described in the ticket. Andrew told me that he had seen the ticket and have contacted people that will work on this. But why you simply don’t reply?”

          Simply put, I’m not the only member of management within the company that’s capable of handling situations. It might be 51% my company, but I do trust my staff and other executives to do their job so that I sleep and be with my family, which are very important things in life.

          January 7, 2011 @ 4:53 pm | Reply
        • Gene:

          I’m sorry, Matt. In the previous comment, by “you”, I meant “your company”.
          If you go and see my tickets, you’ll find that tickets were not replied although already been handled. For example, TUN/TAP, I don’t know you have opened it until you told me in Live Chat. Yes, it would be easy to find out if I tested it. But wouldn’t it reasonable for me to think that no action was ever taken as I didn’t see any reply to that ticket?
          I’m not saying that your company are not responsive. Actually, you are, as Peter said! I chose you because the IPv6 you said you had and based on quite a few good reviews. If it’s not the ipv6 problem, I would still be using your service and it’s satisfactory overall even considering the ipv6 problem still to be solved. I just wonder why your company don’t reply when you have already handled the ticket.
          IPv6 simply is necessary for me. Otherwise, I definitely won’t choose leaving.

          January 7, 2011 @ 6:05 pm | Reply
        • Daniel:

          As Matt mentioned, and so did LEA mentioned, SoftLayer are having IPV6 issues, so don’t blame ClubUptime. It may be due to the FACT that MANY SoftLayer lines are currently coming through backup lines currently, due to an outage a week ago that saw many of their routers fuck up, causing their connectivity to AT&T and a major part of Europe severely disrupted.

          January 7, 2011 @ 6:15 pm | Reply
        • Being based in the UK, I work during my daytime so that Matthew and the other American staff can sleep. As (more often than not) it’s only me working during that time, things can sometimes be overlooked as it does get a little busy.

          If one of us enabled TUN/TAP for you and forgot to reply to your ticket, I apologise for us not having updated your ticket. In terms of the IPv6, I can only reiterate the comments the other posters have made here that it’s beyond our control. We’re as frustrated with the issues as you are and as soon as they’re solved, we’ll let everyone know.

          January 8, 2011 @ 12:16 am | Reply
  23. Peter Hope-Tindall:

    Personally – I’ve found Clubuptime to be responsive to a problem I had with setup and a couple of requests (TUN/TAP being one of them) that I threw at them. For their pricing (and even for more expensive pricing than they charge) – I’ve found their support and availability very good.

    I had 1 occasion to use live chat for a support problem – and the issue was dealt with instantly.

    Nevertheless, I suspect that Matt (like many of us as well!) – tends to monitor the forums and sites like this even on his off hours.

    We should probably cut Matt some slack – I think it’s fine to give honest feedback in a public forum like this; but honestly I don’t expect him to drop everything and fix a problem because of a comment posting.

    PHT

    January 7, 2011 @ 5:25 pm | Reply
  24. John:

    I wrote a ticket with Upper Case and this was a huge mistake, which I didn’t know.
    Writing with upper case was so offensive to Matt that I received a message within like 5 seconds.
    I apologize my writing with Upper case, if it was so offensive, again I apologize.

    January 9, 2011 @ 9:31 pm | Reply
  25. Harbinger:

    Are coupon codes here and on WHT one per client, or can we order as many as we want with the codes?

    January 12, 2011 @ 11:03 pm | Reply
    • In most cases, it’s once per clients. However, there are a few codes that have allowed multiple purchases. We’re flexible — drop us a message at sales@ and we’ll see what we can work out regardless :)

      January 13, 2011 @ 1:57 am | Reply
  26. john:

    No more stock in Dallas with same promo?
    can you squeeze me in?

    January 20, 2011 @ 6:21 pm | Reply
  27. miguel fernandez:

    Sorry my English I had a bad experience with cluuptime and buy a server for any query handled and told me I had to change the service maejado did and kept many tickets open problems and solutions had not claimed the money and told me was only 3 days the warranty devolucion.mucho lost time and money.
    I do not advise this company

    January 24, 2011 @ 1:36 pm | Reply
    • You agreed to our terms of use which specifically say that there is a 3 day money back guarantee, with any refund given after that being pro-rated and discretional. As a lenient application of section 2 paragraph 7, we politely asked you to switch to another provider and allowed you until the end of your billing period to migrate. We cannot and will not tolerate abuse toward our staff.

      January 25, 2011 @ 9:19 pm | Reply
      • miguel fernandez:

        Not Tolerate abuse Toward Our staff ?????
        I have never disrespected.
        hope for the 3 days to solve problems and also no money
        you have my money

        January 26, 2011 @ 12:42 pm | Reply
  28. What about game servers and voice servers? They are not allowed right? =( In other packages are allowed?

    January 26, 2011 @ 5:21 pm | Reply
  29. Freddy:

    ok this is my review about CLUB UPTIME.

    I paid 40.30$ by 6 month in VPS level 2
    cost 10$ by month but I got a discount of 25%

    after a month issue start to appears and I see they do not
    have a part in the plans page who say “1 CORE BY CLIENT”
    that is the problem of my vps.. I got a gameserver for test
    I told Matthew about that and he told me is ok if do not get
    cpu hungry..

    well my app do not work propery with 1 core, but in any place say “1 CORE BY CLIENT” that tell me Andy in chat a restriction of CPU by 1 CORE by 2.93ghz

    Ok I used 1 month only (12/30/2010) since today (1/30/2011) .. normal price 10$ well he ask me a refund a 20$ only because I’m in the second month and server management and move to another node.. I say him is unmanagement and you move me to another node to see if fix my problem. when I open the console with putty I saw the speed is very slow.. he check it and told me I can only refund you 20$ take or not. you decide.. ok I claim about why only 20$ if I’m in the firts month.. he told me in he system I’m into the 2 month..

    I did not use. and he do not want give me the refund after discute the issue in the best way, I only want my app work.

    after close the chat maded by Andy.. I send a message tell him I want my refund. I better have a money back and run a bad vps company support.

    I hope this help. Please take care of the support of these company.

    January 30, 2011 @ 8:53 pm | Reply

Leave a Reply

Some notes on commenting on LowEndBox:

  • Do not use LowEndBox for support issues. Go to your hosting provider and issue a ticket there. Coming here saying "my VPS is down, what do I do?!" will only have your comments removed.
  • Akismet is used for spam detection. Quoting webhostingtalk.com URL seems to get binned consistently here, but I do peek into the spam box frequently to publish those comments.
  • Use <pre>...</pre> to quote the output from your terminal/console, or consider using a pastebin service.

Your email address will not be published. Required fields are marked *