WARNING: Please read the comments before purchasing.
Following the success, and interest, in the last dedicated server offer we listed; we have another for you! Mike, from CommercialMedia, has sent in this irresistible offer located on the east coast of America.
Intel Dual Xeon L5420
|
WARNING: Please read the comments before purchasing.
Commercial Media is a “leading provider of hosting services, delivering secure, and reliable infrastructure and management for some of the world’s most demanding organizations”. They were founded in 1997 and today operate 2 interconnected datacenters totaling 30,000 sft. We are told that you should allow for 3 business days for your server to be setup. They’re using SuperMirco Server-Grade Hardware and each server will come with Real Time Graphs. Before purchasing, you may find this thread on our forum helpful. I know a few of you have had servers with them – so do leave a comment below.
If you require any operating system which is not an option on their order form, simply put the OS in the comment field when ordering. Paypal seems to be their only payment option. For further information regarding their service, I recommend that you read their Terms of Service / Acceptable Usage Policy.
Network Information:
Servers are located at the Equinix (DC2) datacenter in Ashburn, Virginia. Their “Premium Connectivity Providers” consist of AboveNet and nLayer.
Test IPv4: 67.23.125.190
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IPv6 available ?
Very nice! This would be competitive even in Europe, holding up well against OVH and Hetzner, glad for you US people finally getting some good dedicated server offers. :)
Liam, did you read the email before copy and pasting? :P
I visited these guys about 5 months ago or so, and they are real nice and are a great company. Keep up the good work! Might have to snag one of these.
The price will remain constant or does it go up after a month?
It has to be a recurring offer or it doesn’t qualify for LEB.
Not really true, there has been offers posted before with only limited time on the discount
Sadly, no other payment method then paypal :(
They also offer mail-in payment
mail in payment is not convenient option from different country
It’s over. My bank account is finished.
I WISH they had offers like this one in Europe… I’d be all over that!
Well, their TOS state some stuff about IRC/gameservers/torrents… apparently for shared hosting. But what of these rules are applicable to this dedicated servers?
Yeah I would really like to know this as well, as i’d like to run some game servers.
From http://www.commercialmedia.com/legal-notices/
User may not:
a) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
g) Run cron entries with intervals of less than 15 minutes
That’s under the Shared / Re-Seller Policy
Ah, right! I missed that.
Might have to order one now.
Nice offer, wish there is one in europe too ;)
Legit. Good guys too.
Nice offer. One in the East and one in the West now. Nice competition.
Whos the other one?
as im looking for someone on the west
You missed it. http://www.lowendbox.com/blog/versaweb-49-12gb-ram-dual-xeon-l5420-in-las-vegas-nevada/
Oh right that one, yeah I tried to get on that but was too late.
Why Paypal only? Why don’t they accept credit cards directly. I was about to jump on this, but I found this a little iffy.
me too
Do you allow game-server hosting ?
I don’t see any reason as to why you shouldn’t be allowed to host gameservers on the dedicated servers. That’d be quite unusual.
/Gets request refund-button ready/
Just got one!! seems to be only 13 left in stock.
Do they offer IPv6?
Color me impressed by the 2 minute support response. IPv6 is not currently supported but its in the works.
Ugh…….almost jumped on this, but realized I don’t need it!
Just grabbed one, now awaiting setup.
Decided to get one too, any idea how long setup will be?
Hasn’t got mine yet, it’s said to take “3 business days” in the post above.
Mailed them about an ETA of my specific server (if it will be up today). I don’t know what to expect. heh
Hey let me know if you get a response as i emailed them too and have not gotten any reply yet…
The two ddr2 ecc ram dedicated server offers are really amazing!
Hmm, coming up OOS for me now.
Or not, working now.
1) I’m a bit skeptical of the quality of any network that offers UNLIMITED 100 megabit on servers.
2) http://www.webhostingtalk.com/showthread.php?t=1188269
I’m going to pass.
Will be available such a good offer on their UK server location? I think, such an offer will help us…
That is lucrative.. I was just reading WHT thread link you gave.. little skeptical after reading it.
hello
hire this server yesterday, and still have not received it, and also a long time ago I opened a ticket and have not responded …….
uuuuuuummmmmm
not not look good
“We are told that you should allow for 3 business days for your server to be setup.”
So if you purchased it on the 24th, because of the week end expect it on Monday
you say 24 hours we are working but you say 3 days , you need to wait. it is a little bit strange.
I wonder that, what is the situation of server order.
IF everything is ok, I would like to have one too.
I’m still tempted. Has anyone ordered and got a server set up yet?
I ordered one, has not been setup yet though, I will give some stats when it is.
Could you give me a test file to download? Want to see the l
Speed to the eu :)
I will definitely a host a file for download once it is setup. Still waiting, paid the invoice 38 hours ago, it is a weekend and possible they don’t work weekends?
The offer at the top of the page says “you should allow for 3 business days for your server to be setup” so if you “paid the invoice 38 hours ago” the server will probably be setup Wednesday
I need some alternate payment like moneybooker(credit card payment) system.
Ordered 1, will give some some info later
I think i will pass. Not really trust this sites. No review and a litle info.
If anyone’s activated server access then say here.
Very attractive offer this one, may have to have a go
ordered one to test out before i make a bunch of upgrades to it.
hopefully its up in 3 business days (Wednesday). I’ll keep everyone posted.
Out of stock sadly, does anyone know when there will be more?
Sure would be nice if CM would at the very least answer emails with the status of the server and estimated time till it’s ready.
Every traceroute yields Yellowfiber.net at last few hops.
The ad is a bit deceptive. CommercialMedia doesn’t directly deal with any upstream provider.
It appears that CommercialMedia colos in YellowFiber’s space, presumed to be in Equinix Ashburn.
YellowFiber has their “own network”. That network is dual homed with nLayer and Abovenet being their upstream providers:
see:
http://bgp.he.net/AS40015
http://bgp.he.net/AS40015#_graph4
Sorry I`m not familiar with networks but what you have posted is this a good thing in terms of network quality, speed etc…
I spread this link around to some co-workers and we’re picking up a couple to play around with (30ms to Tampa, FL.).
I ordered one and changed my mind on the OS so I opened a ticket, within 3 minutes my order was updated and the ticket was replied to. Not bad for 11:30PM on a Saturday night.
J.D from secure dragon : you beat those 10 mins ( even during the middle of the night).
I have 3 very small boxes with secure dragon.
Order Place Almost 12 hours before Waiting soo the Server info hope i will get it ASAP.
thanks
Me too ordered lets see when got access at server :P
What is there turn around time to give the server info has anybody got the server info .
thanks
Naveen
3-5 business days as far as I am ware.
Thanks.
Don’t think anyone has yet, I ordered on thursday and I called them and asked them when it will be ready and they said Tuesday (3 biz days)
Any word as to when this offer will end?
Well since they are out of stock id say its already over. Unless they plan to get more.
I guess they have restocked, seems there is 40 more available..
Any one had a go live with one yet?
2 days over still server is pending….
Read the post it will take 3 business days. I have confirmed mine will be ready tomorrow which would be 4 biz days but I’ll let you all know how it is once I get it.
i still got like 3 more days … monday they email me back saying its 3 to 5 business days. we see how this turns out … i once ordered from reseller of theirs who screwed me on a 2 week turn around time and had to refund me because I wouldnt wait.
Wow! Server is Active | WHM / Cpanel Too :)
Lets see now howz it perform…
They also say me 3 – 5 days but due to my emergency of needs they activated today.
how is the server performance ?
upstream speed and all…
am also waiting for mine to be delivered
Not Run site yet for live performance what would be actual but as configuration’s process is working well :)
can you send your site or ip address to see performance or to be sure they provide the service,
because it seems scam.6 days passing but there is no server setup. it is a little bit scary to think get scammed.
can you verify your server is online and working ?
Thanks
On the other hands, I wonder that after they setup the server,if we need technical support when we will get it? 6 days later? it can ruin the business, because they are not answering tickets quickly.
Hi may i ask how you access your cpanel? mine is online as well but cannot figure out how to access control panel all I have is the ip address. Ping to the address is pretty good though! 100ms and I am way up in Canada.
Yes. They installed Cpanel / WHM (IP:2086)as Trial. They says after 2 to 3 days we will License your cpanel.
online server :)
ip then :2083 for cp
or ip :2087
hmm doesn’t work, maybe mine is not fully set up yet.
ip:2087 for WHM you have to set cpanel up from there – login normally root and the root pword you set. I only have a VPS at the moment have order one same as you 3rd day so hopefully be tomorrow
yeah when i go there nothing happens its just loading forever.
Total processors: 8
GenuineIntel
Intel (R) Xeon (R) CPU L5420@2.50GHz
Speed
2500.013 MHz
I did a ping with the ip assigned and the answer is 161 ms, very slow for me because I have another server that gives me pinging 74 ms
8 GB dedicated memory and 8 GB swap
500 GB hard drive
slow for my taste
for another magnificent
judge ye
isnt it supposed to be 16gb dedicated ram?
Can be an interesting deal.. but it’s currently out of stock.. any way to know when new stock will be available?
Ordered last Friday, still waiting for delivery.
i have also taken on last Friday and still waiting raise ticket also before 14 hours but no reply.
Hope i will get my ordered server.
thanks
Naveen
Yep me order on Fridayhopefully will be today.
Lets see hoping Everyday :). May be today is the day to play with. But still support reply ticket time is very large. may be in critical position we may be out.
Don’t worry they give us as possible as :)
Got my server activated and was just given the ssh info.
Anyone know if they charge for os reloads?
When did you order and did you have to chase them to activate it? Thanks
I ordered on the 24th and server was activated on the 31st. Didn’t send any emails to them or anything.
I got my server today, Mike gave me a call the second my server got provisioned to make sure it works. I haven’t logged in yet since my corporate firewall is stopping me from accessing the Proxmox port.
paid invoice last thursday (2013-01-24) it’s now 2013-01-31, no server
my ticket updates draw responses like “herp derp i’ll look into it blah blah”
I would just call them if I were you. Thats what I did and got mine setup a day after I called. I only got 8GB ram for far they said more is coming in next few days…I dont understand why they didnt order enough ram to begin with.
Shouldn’t have to call them to get them to do what we’re paying them to do. I ordered Thursday night, submitted a support ticket Tuesday night asking what’s going on, and it’s now Thursday night and I haven’t heard back from them.
as I said, ive had the same experienced they sometimes take forever to answer tickets but they answer the phone first time I called.
got mine set up after asking for a refund
Do you have any limits on:
1) Number of sent Emails per day/month?
2) Number of IP addresses
Dont know about emails but you get 5 usable ips.
Anyone else had one of these
Due to the quantity of dedicated servers ordered and the time it takes to provision and load each server your order has been postponed approximately 3-5 business days. Please call or email us with any questions you may have. Thanks for your patience
yup just got mine, which means it just went from waiting 1 week for setup to 2 weeks.
Dear Customer,
Due to the quantity of dedicated servers ordered and the time it takes to provision and load each server your order has been postponed approximately 3-5 business days. Please call or email us with any questions you may have. Thanks for your patience.
Thank You.
Yup got this email too!! I just asked them to cancel my order and process a refund, after already waiting 9 days I’m not willing to wait another 3-5 days!!
Won’t we be paying for like.. only half a month after the time they set it all up?
:/
@adam Pretty much..
They process my refund but on paypal says it won’t clear till Feb 06?? what a waste of time.
I signed up for one the Thursday before last. This is just stupid. I also opened a ticket a few days ago yet not response…
It seems they also have the audacity to add more stock even though they can’t provide reasonable setup times on the current orders.
When I asked them for a refund they processed it right away so I know someone is reading the tickets but they only reply to tickets they feel like replying to, kinda rude I think..
Also I think they went about this the wrong way for one yeah they should not have released new stock until they have completed the current orders, even if they were upfront and mention initially that orders may take up to 2 weeks that I could understand but to say 3 days then delayed to 5 days then another 3-7 days that’s just aggravating!
Everybody else who doesn’t have enough patience for a good deal should also cancel so I can get mine sooner. :)
But seriously, the reason for the delay is because people are buying these things up because it is a GOOD DEAL. If you’re not willing to wait 2 weeks for an amazing deal then you need to sit down and rethink some things about life. ;)
@kujoe
I canceled mine cause they were not even responding to my ticket, and also seems unfair that I was one of the first few to have ordered this yet my order was delayed! it’s aggravating to say the least no big deal would rather pay a bit more from a more established company. good luck with your server!
Oh by the way there seems to be 15 more in stock if anyone is interested..
i think CM has low staffs.. so everything is doing late and late.. :P
Well, i ordered mine on the 27th. I contacted them yesterday after 5 Business days. They replayed to my ticket saying:
Dear Customer,
Due to the quantity of dedicated servers ordered and the time it takes to provision and load each server your order has been postponed approximately 3-5 business days. Thanks for your patience. Please call or email us with any questions you may have.
Thank You.
What kind of company says they have servers in stock and let their customers around 2 weeks to receive it. I asked for a refund on the days they’ve waisted..
I’m still waiting for my server to be activated, but I have a quick question – will the one month that I paid for be one month from when I purchased it, or one month from when the server was setup?
well technically it should be one month when you receive your server, it would not make sense if you are charged from the purchase date cause if it took them two months to deploy your server then you would be paying for services unrendered..
Yeah I contacted them about this issue. I got my server few days ago but it only came with half the ram it was supposed to (8gb) so I talked to them and they are going to move my billing date forward to the date I actually get the full specs I paid for. They just said contact billing once you get the full server.
OS Re-installation = 25 USD :P
Support is f**king Bad… ticket reply after 3 to 4 days..
i thinks like lost money :P
A similar offer is available from WholeSaleInternet ( https://www.webhostingtalk.com/showthread.php?t=1233849 ). Their spec (Ram & HDD) is lower, but from the point of view of network and support they are way better that this offer. Server are deployed within two to three days and support tickets are responded within a reasonable amount of time.
Looking at the way CM are ignoring support tickets, I doubt they will respond quickly when there is an emergency.
There should never be an “emergency” for a $35/month dedicated server. If you are hosting anything that cannot afford a day or 2 of downtime then a single hard drive, unmanaged dedicated server for $35 is not your solution. If you need 100% uptime then purchase 2 dedicated servers in different geographic locations with RAID1 minimum and redundant power supplies.
To be perfectly blunt, this is the definition of a disposable server. Treat it like a toy, not an investment, not a business foundation, not a lifeline, and especially not a mission critical platform. I am not saying that this server will not be reliable or stable, I’m saying that at $35/month you need to treat it like a $3.50/month VPS. Hope for the best, expect the minimal, and plan for the worst.
That being said, all tickets submitted by me and my co-workers were responded to within minutes of contacting them, and we work the night shift so all tickets are submitted after business hours for them so that’s a huge plus in my book.
I understand some of you have been waiting 4+ weeks for your server, that sucks. I also understand that you can only provision so many servers a day before it becomes a work hazard for the techs.
Seriously though, this is an amazing deal. You cannot colocate a server with these specs for $35/month with a quality network (after having used nLayer I consider them top quality and having a 2nd upstream for redundancy is just icing on the cake at this point) and a 100Mbps unmetered port (even at Joe’s Datacenter it will cost at least 3 times this for unmetered 100Mbps).
You are within your right to complain and voice you opinion, but the negativity towards a company who is providing something that nobody else can offer is just depressing to see.
Full disclosure: I received a voicemail from one of their staff a few weeks ago with a “special offer” if I ordered some servers in bulk. The special offer was not even as good as the offer they are providing to LEB so if anybody should be upset with them it should be me. I stilled ordered one of these servers anyways and referred 2 other sales to them because the deal is just to hard to pass up.
Yah!.
@Kujoe,
My servers are at least Raid-1 and this one is no exception. I have ordered with two hard-discs. And I do have backup server to minimize downtime.
Please ignore my comment on network as I did not get a chance to compare them. Today I opened a billing related ticket and WSI replied within 5 minutes. I didn’t expect them to reply my ticket within 5 minutes on Sunday. They did it and I appreciate that.
My only complaint is that they are not replying support tickets. I wrote to Mike and he responded within 3 minutes (Thanks Mike). Whereas my same support ticket was left idle for several days.
I do not open ticket to fix my server software issues. However I do expect a service provider to respond, within a reasonable time frame, during hardware failure / network outages. Now if you think this is unreasonable then I do not agree to that.
Unmanaged server doesn’t mean – people should bear a downtime of 2-3 days before opening a support tickets. Unmanaged server means – user is responsible for software part and service provider is responsible for hardware and network.
25USD for a os reload? pfft.. most companies are free, because you can do it from their control panel?
And that’s why I am very interested on servers with KVM and virtual media, so you don’t need to bother the support guys.
Can you provide an example of this? I’d be really interested to see what control panel will handle OS reloads for dedicated servers as I’ve never heard of one before (then again I rarely buy dedicated servers).
Would anyone who got their server already please run a Serverbear benchmark?
Whoops wrong comment block
Kimsufi/OVH, Had a dedicated server with them, all OS reloads are automatic through there control panels.
Any others? I don’t consider one company out of thousands to be “most companies”.
hetzner.de, online.net, nforce.nl, digicube.fr, basically all the cheap providers who run on limited budgets :P
Ummm Dacentec.com also does OS reloads from their billing panel. Which is free. You can even select how the drive is partitioned.
Impressive stuff, still doesn’t account for “most companies” though.
Hetzner’s Robot can also handle OS reloads (easy text based interface, answer a few questions: type of RAID, partitions,, OS choice, and it does the rest–it’s faster than OVH’s graphic auto OS installer too), Limestone Networks, Softlayer, Singlehop, _____ (insert a long list of other dedicated providers here who use their own server control panels and don’t use some off the shelf crap for server management)
It is probably safe to say though that the vast majority of the dedicated hosting companies that use off the shelf billing systems like WHMCS don’t have the technical know-how (and/or financial resources) to create a server/customer management control panel that can handle auto os reloads.
“I don’t consider one company out of thousands to be “most companies”.”
I don’t consider the majority of those “thousands” who offer dedicated servers to be what I would even call companies. Buying a few second hand servers on eBay and offering them for sale, registering a domain, leasing WHMCS, slapping a template on a website, and posting an offer on WHT doesn’t automatically make someone a real company (if it did then every 8-year-old with a lemonade stand would be the CEO of a “real” company).
We can agree to disagree. :)
Singlehop do automated reinstall http://i.imgur.com/zZOmXZ6.png
Looks like Limestonenetworks do I’m not pressing the reload button as I am scared it might re-image the box. http://i.imgur.com/Ewnhojx.png
Very nice! But lets do some side-by-side comparisons for completeness sake:
CM Special = $35/Month
SingleHop similar server with 50% RAM, 4x drives, and ~1/3rd bandwidth = $239/Month
LSN similar server with slow CPUs, 25% RAM, smaller HDD, and ~1/5th bandwidth = $215/Month
At $25 per OS install:
You can afford to pay for 8 installs a month and still be cheaper than SingleHop.
You can afford to pay for 3 installs a month and still be cheaper than LSN.
While I’m not saying these companies do not provide other services/features, I am saying that for $35/month, you can’t complain to much if they don’t offer the same features as a multi-million dollar data center. They are able to provide the same server for $35/month because they do not have the overhead of building and maintaining a custom panel or the upkeep of a infrastructure that utilizes that custom panel.
The main reason I am even investing any effort in defending CM is because they are the first to provide us (here at LEB) a really cheap server with server grade hardware. If other companies have this ability, but see these comments of people attacking the company for not being on the same level as the much larger data centers mentioned above, then what incentive will they have to offer these plans for us? Why would somebody want to give us a $10/month dedicated server if it will end up as bad press and negative reviews/comments on Google? They took a chance by offering something that nobody else has and, in my eyes, the results of their risk were negative reviews that show up on Google when somebody searches for their company name.
@kujoe
you have not even received your server but you treat their word like it’s the bible just cause they give the illusion that this deal is really sustainable.. I would rather pay the same price with less resources like Datashack/Wholesaleinternet but have my ticket replied to and actually have my server ready in the time frame they mentioned you also get things like IPMI for free rather than CM who wants to nickel and dime you to death like a $25 for an OS reload and god knows what other type of charges.. they dont even have the courtesy to say a thing or two here on LET considering how much business LEB is throwing their way, that in it’s self speaks volumes of the service they offer.. If the service is bad no matter how cheap the price is it’s still a bad deal in my opinion.
“They took a chance by offering something that nobody else has and, in my eyes, the results of their risk were negative reviews that show up on Google when somebody searches for their company name.”
The negative reviews are deserved because this is the 3rd time they have offered a deal similar to this one (similar deals were also offered on WHT last year under both their CM and MegaColo brands note: WHT later pulled the offer posts) and the results have been the same all 3 times: unable to deliver on what they promised in the time frame stated in the offers, a failure to communicate delays in delivery to customers, failure to communicate in general with many support tickets going unanswered.
The same complaints are being raised now that were raised after their offers last year. They should have fixed the customer service/delivery issues that arose last year instead of repeating them. If you don’t have the manpower, or inventory on hand, to deliver/setup x number of servers in 3 days then you should either limit the number of servers available to an amount you can deliver in 3 days, or state upfront before the customer pays that the delivery time may be up to 2 weeks. As far as ignoring support tickets or letting them go unanswered for days, “low end” pricing is not an excuse for poor customer service.
i had a megacolo server ordered. cancelled after 2 weeks + of waiting. hope this is better, i have a physical server ready to colo @ oplink.net for $35/month already.
same price, but i paid for hardware, but i know its RRRRREEEEAAALLLL!!!
well i am still waiting for the server new eta was suppose to be end of this week
and as for os reload.. its 25usd for reloads more than 2 times a month..tht sounds reasonable to me
they just reply my email like this. “We are still working on processing your server order and our updated ETA is by end of week that we’ll be emailing you log in credentials to your new server. Thanks for your patience.”
sounds similar…
i got the exact same reply…
i have mine but DTS-NET.COM is faster than them so ill pay extra
How much do they charge for similar specs? but maybe more ram
Hi Did you get the rest of your ram?
No not yet…getting a bit ridiculous, they are promising so much and cannot deliver. I was told ram would be in monday or tuesday at the latest and now its thursday night/friday and nothing? Are you kidding me? It has now officially been 2 weeks since i ordered and I they have given me half a server. They should not be selling what they do not have. Who can complain with the price but still…
Yep in the same boat as you but the performance and value is good I am only running a couple of Drupal sites off mine and the difference between my old vps and this is impressive
They said my server will be up monday/tuesday at the latest. still no server :/
I have mine days ago that I have but
not answer the tickets, bad service
you ask them to make a change and ask you for money
total
I will cancel my server
other firms more or less for the same money they care about the customer
Just a quick update.. Still after 2 weeks not received a server. I’ve sent them a nice email for them to read. No wonder they have so much bad reviews over the web..shocking. They shouldn’t even be running a hosting company if they can’t get equipment at an appropriate time.
They never reply to tickets.
I did get a reply a few hours later saying the following:
Hello Josh,
We wanted to follow up and touch base to let you know your server will be online at the very earliest this evening or Monday at latest EST.
We are just catching up and getting our order queue inline.
Thanks for your patience.
Thank You.
Who did you email it to? I haven’t had a reply from a email or a ticket :/
They also said my server would be up last monday/tuesday at the latest.
I sent a ticket thought their support. They promised me the same that it would come around Tuesday, but nope. Still haven’t received it though so i’ll see on Monday if i’ve got it..
after cancelling my server with CM I ended buying a L5420 server from whosaleinternet was online in about a day and half..
LEB should disallow this provider from making offers in the future. This has happened multiple times with the same provider.
Yes LEB should not promote the offers by this provider. To all those who think they are going to get the servers set up by next week think again?. I asked for a refund and no replies on the ticket yet. Commercial Media does a lot of false advertising..SCAM!
Tell me about it! Has any here actually gotten the full server yet? I have had mine for a week now but they only gave me 8gb ram! And after promising the rest will be installed Tuesday they still have not gotten it yet. This has got the be the worst company I have ever dealt with.
This is exactly what happened to me. Ordered 2 servers. One server got setup but with only 8GB of RAM. The second server has not been setup at all. They have ignored my polite ticket – “please just give me a rough idea of when it will be ready”. I know this is an awesome deal, and with that I don’t care if it takes a few weeks to get up and running. But please commercialmedia give me something…even a reply to my ticket saying “sorry we are swamped”…
So how many of you have actually gotten their servers, and how long did you have to wait ?
And for those of you who requested a refund, how long did you wait to get it – if you even got it ?
They processed my refund in less than five minutes of putting in my request, but they never bothered to reply to the ticket letting me know they did the refund, good thing I was checking my email at the time so I knew, another odd thing was that paypal had a 5 day hold on the refund not sure what that was all about but all in all I got my money back..
i get this after req refund at saturday
“Our accounting department does not work on weekends.They will refund you Monday morning.Thanks.”
Okay, so at least we can get a refund, if we can’t get the servers :)
It does give some reassurance.. I actually don’t mind waiting for the server..a week or two, no problem, BUT if the server in some future fails, then I demand to have it fixed in a matter of a few hours, and by a few I mean 2-4. Well we’ll see… I’ve ordered one, and I’m the kind of guy to tell if the service is poor so… :)
Still no server. They stopped replying to my tickets.
Been 2 weeks + now. Lovely company.
Could LEB get involved maybe and put some muscle on them producing? They kind of are responsible for so many of us ordering since they posted it. I always trusted LEB offerings they post. Guess I can’t anyways.
They have also stopped replying to my support tickets.
“processed my refund in less than five minutes of putting in my request”
I ordered on January 24th, requested cancellation/refund on February 1st and received the (pending until February 6th) refund a few minutes later
“another odd thing was that paypal had a 5 day hold on the refund not sure what that was all about”
That usually means the refund amount is greater than the seller’s current PayPal balance so the refund is being partially covered by a transfer from the seller’s bank account and they put a 5-day hold for the incoming funds transfer to clear.
sounds like they going under and was trying to get a splurge of quick cash to play things right away to keep running.
depressing.
Looks like they have far too many orders than they will be able to fullfill.
Worst part is that they still say they have stock and you can order more!
On their site says there is 4 more in stock I think they just keep putting all the cancellation back into the stock pool even thought no one seems to getting a server..
Their new offer is not same. They are now providing 1 IPv4 instead of 5 IPv4s. So I guess their original offer is completely sold out.
your right, I missed that!!
i have not got any reply from them either…. i know some times it takes a couple of weeks to order and setup a server.. but no reply for email or tickets.. wht kinda worries me..
@LEB and @liam can u check whats going on.. atleast u can do something abt this instead of keeping quite..
they didn’t reply my email this day :(
i just ask,,when i get refund,,,coz its monday..as he say in the last email
Check your paypal email they may have already refunded you.. They refunded me without replying to the ticket to let me know.. quite silly really.
WHY IS LEB STILL ALLOWING THIS OFFER TO BE POSTED?!!!!
It has been long enough that paying customers are waiting for undelivered servers. Plus the provider continues to accept orders at the link in the ad.
This reflects poorly upon the LEB/LET community.
LEB write this at the top :D
WARNING: Please read the comments before purchasing.
WARNING: I ordered almost 2 weeks ago and haven’t been delivred, no answer to my tickets asking for information – I’m afraid that this is a SCAM…
BE CAREFUL!
slow at completing orders ABSOLUTELY but they are not a scam. I con confirm I got my full server this morning which is a waiting time of about 2 weeks and few days. I believe they do not actually have stock, they wait till they get the order and then they order the servers from wherever they get them. So anyone else who is waiting for a server you WILL get it eventually and I recommend you CALL them do not email. I called them almost daily checking on the status and finally got it now.
yep I can confirm this and it took a couple of weeks but the offers real
Been waiting for ages now, I can’t ring them as I live in the UK, and phoning a US number cost’s a ton.
If you have a gmail account you can install the google voice add on, then it lets you call US/CA for free!
Just says I don’t have enough credit to call :/ shame.
That is strange I used gtalk to call them everytime and it is free to call them so you do not need credit
Hmm looks like if your in the UK you have to pay 1.2 cents per minute to call the US/CA this is new to me unfortunately the minmum credit you can buy is $10 but I heard from another member on LET that you can refund your unused credit right after.. no sure if it’s worth the hassle now
Actually if you have a VPS with a US IP you can tunnel with putty and create a new gmail account based in the US then you should technically be able to get free calls to US/CA same way you would tunnel to watch Hulu.. just make sure you don’t open that gmail account with your UK IP.
Nice trick. Going to give it a go.
Let us know how it goes :)
Just checked my email this morning and finally got an email about the details about my server.. yes they do take 2 weeks but they do deliver, eventually. Nagging to them on support does help:L It isn’t a scam!
if u dont mind what is your invoice number..for the order..
i’m still waiting.. over 2 weeks now…
I received a new invoice for the next month. New invoice for a Pending server. I have already emailed them. But they may ignore it similar to my last few emails.
Hahahaha. I just received a new invoice for my server, even though it still hasn’t been set up yet.
still waiting………………………….. :(
Same, hopefully they are going through the orders slowly now, since others above have recently received theirs.
i hope so too …
let me know if u get yours first..
they not respond my serveral email.
hufff…so tired waiting for refund detail
better call them..
They said the server is ready but still waiting for the login details…
i called them a few times to get a response..
Just got my 2nd invoice in -.-‘
i’ll try to call them at Monday.
their accounting dept not working on weekend.
poor support in CM
Just got a reply, all they said is that the 2nd invoice is a error in their system **no removal of invoice either** and no reply about my arrival of dedi server.
i am still waiting for the server to be delivered from CM.
from my phone conversations.. i was told few 100’s of order came in and that is why it takes longer to setup the server … and only about 40 or so are setup per day…
got me thinking if 40 per day and i ordered almost 3 weeks .. say 5 days a week then its 15×40=600 plus servers that is huge number.. i do build and setup servers as part of my work and i do feel its possible to putup 40 servers a day with good support team.
funny thing i can not find order links other than the which was posted here…
and other thing to note is that they are refunding people who ask for it [atleast in most cases i think]….
i am suppose to get the server delivered mid of next week.. and i hope so.. if not i am gonna ask for a refund…
joke of a company.
looks horrible for LEB to even have let them post on here.
Has anyone received any communication (forget the server) from them?
I did make a new ticket, I asked when it will be up and my 2nd invoice is in, all they replied was: our sales will contact you soon about your server. (no reply since)
they stop to reply my email about 1 week ago. i ask refund, and they said that the accounting dept has completed pay refund. when i ask transaction id, they didn’t answer it…until now. :(
I have received replies from them. The first time they needed 3 days, later they were replying promptly.
The server was promised to me on Friday, today the latest – I didn’t receive it. I wrote to them a few hours ago for an update, but I still didn’t receive any reply. Hopefully I get it tomorrow – the reply and the server :)
I’ll update this thread if and when I receive it.
Just for the heck of it I do 3 new tickets for their sales & support department with a link back to my original ticket for updating/eta. I bet they hate it, but maybe they shouldn’t scam people on when they will get their servers (they said 3 to 5 days, then another couple days … now zero responses).
Shitty company, i order this on Jan 27 and still didnt receive it, they promised the latest delivery date is Feb 11 and i am a week behind and they dont even answer, Now i know, Even if they deliver it tomorrow, i am asking for refund, what are you expecting of a server with a shitty start like this, service will be shitty more!
Got a mail saying the server will be up tomorrow… I live in different time zone.. Not easy to call them at office hrs..
At least i was sent a email about the delay this time..sighs Will see …
I don’t trust their deadlines anymore. Their past deadlines were announced and ignored at their will.
days ago I canceled the server
disaster
finally, i got refund after send a ticket that i’ll directly dispute from paypal if they not send refund. and few hours later, i got my refund. but still pending from paypal until Feb 22 2013.
finally the server is delivered….
sighs.. took them long enough..
slow response acceptable – atleast at this price range can not expert much…
To me pre-informed late eta or deadlines are ok..
but keep skipping deadlines…does not look good..
if its gonna take 3 plus weeks… should have just say so in the first place…
on the good side.. the server seems to be snappy
for now and have to test other things later on..
i am going oversea for a week coming friday..
so wound be able to play around much with the server..
for now a quick bench mark results
i will try to keep posted when every possible..
Nice to hear that every now and then someone gets his server.
I’m still waiting on mine – been promised to get it on Friday, or Monday the latest – I didn’t get it, then it was said I’ll get it on Tuesday (yesterday) for sure, and still didn’t get it :(
It’s really an unpleasant feeling, as I’m afraid about how long we’ll have to wait if some hardware fails on these servers, to get that hardware replaced…
i am getting that kinda feeling too…
now checking the server..
i noticed that the server is in their own DC not in equnix as it was mentioned above…
and only one ip assigned not 5 ip [usable].
argh…… too many things.. which are not as they mentioned.. expect for the server spec..
one thing for sure.. can not host important stuff with a service like this..
You can now raise a support ticket to find out their support response time.
ya.. will try to do that..
and post here about it..
i hope they are not too busy..
b
Don’t open no support tickets and don’t give them any extra work or I’ll never get my server ! ;-D
Just kidding :)
Could you give me your servers IP so I could ping it to see it’s reply time to EU ?
if u dont mind posting a email id.. i can email u the ip and a test download…
*scared of ssh attacks… it already started … audit logs shows people trying to brute force ssh login…
Sure… here’s my spam mail – nogo0d@outlook.com
tnx
emailed u…
let me know if u have trouble…
I tried calling since 2 days now, they dont answer their phones, nor their support ticket, i am cancelling this crap, i dont want to put clients there and anything happens and no one to even care to respond, i dont think they will last long with this BS they are doing, LNB should have never posted them in the first place to be honest
Actually I haven’t had the worst experience with them…
So before 10 days I Ordered a server…
I knew it would take a lot so they deploy after the comments I read so I left it for 5 or so days..
Then I created a ticket saying when will it show up..
No one replied for two days so I opened a new ticket saying (REFUND NOW)
After they read it they send me this message.
http://prntscr.com/tjsl9
So yeah I didn’t ask for a refund cos it was only 2 more days to wait…
after 2 days I opened a ticket saying you said you will deploy the server yesterday..
No reply of course.
So I opened a ticket at thursday (2 days later) saying refund again..
Then 5 hours later I got this message :)
http://prntscr.com/tjsra
Niggas i win…
So after 3 hours now I opened a ticket saying I want to buy more IP’s
It was responded within 4minutes (WTF) they are 24/7 but all they care about is munnay
Was using mobile.. Refer to the question below
bloody stupid, been waiting a month now, even my second invoice has been generated, and no reply to emails!
Well u must be a lucky one..
I have few questions for u
where is ur server located..
How many ip u got assigned ..
I’d suggest you all cancel and go with QPS.
QPS’s prices don’t really compare with this offer, or the offers from WII & DataShack.
QPS requires a $199 buy down, to get prices to compare,… If anything, WII (wholesaleinternet) or DataShack would be alternatives.
They do not.
They have been advertising on LET.
They ran out of the Q Series in Atlanta.
They’ve got a $59.99/mo one..
https://www.quickpacket.com/billing/cart.php?a=add&pid=98
I saw this mentioned as an offer if you take 1 year contract…
And still allmost twice as expensive as this offer from CM.
Or if you look at the WholeSaleInternet & DataShack offers, that are also advertised here, with similar specs for $39 where wholesaleinternet offers IPMI included as well.
http://www.lowendtalk.com/discussion/7839/datashack-phenom-ii-840-quadcore-8gb-2x500gbhardware-raid-20tb1git-port-39/p1
The shopping cart is screwed up on that QPS link. I added a 2nd hard drive and it lowered the amount due to 18.75.
Dedicated Servers – LAS – Intel Dual Xeon L5420
Intel Dual Xeon L5420 $59.99 USD
» Operating System: CentOS 5.x $0.00 USD + $0.00 USD Setup Fee
» Operating System Version: 64-bit $0.00 USD + $0.00 USD Setup Fee
» Control Panel: None $0.00 USD + $0.00 USD Setup Fee
» IP Addresses: 5 Usable IPs $0.00 USD + $0.00 USD Setup Fee
» R1Soft Data Backup: None $0.00 USD + $0.00 USD Setup Fee
» RAM: 8 GB $0.00 USD + $0.00 USD Setup Fee
» Hard Drive Bay 1: 500 GB SATA $0.00 USD + $0.00 USD Setup Fee
» Hard Drive Bay 2: 500 GB SATA $15.00 USD + $0.00 USD Setup Fee
» Bandwidth: 10 TB Bandwidth / 1000 Mbps Port $0.00 USD + $0.00 USD Setup Fee
Setup Fees: $0.00 USD
Monthly: $74.99 USD
Total Due Today: $18.75 USD
Prorated to the 1st.
It’s a pro-rated payment – you get the server until the 1st of March for that price, then $74.99 for the following months.
We will offer up to 5 servers at $39.99:
https://www.quickpacket.com/billing/cart.php?a=add&pid=98
Dual Xeon L5420
8 GB RAM
500 GB SATA
10 TB Bandwidth / 1 Gbps Port
5 IP addresses
Thanks
Forgot to mention – this is Las Vegas only.
What’s qps?
QPS = quickpacket.com
Their offer on WHT:
HP Proliant DL160 G5 – Intel Dual Xeon L5420
– Dual Quad Core 2.5 GHz / 1333 MHz FSB / 2x 12 MB Cache
– 16 GB RAM
– 1 TB Serial ATA Hard Drive
– 5 IP Addresses on Private VLAN with Reverse DNS
– Unmanaged
– Located in 55 Marietta / Atlanta, GA
– FREE Dedicated iLO / IPMI
– 10 TB Bandwidth / 1000 Mbps Port
Choose your payment option:
===============================================
– $39.99 per month with $199.99 buy-down
http://www.webhostingtalk.com/showthread.php?t=1235630
I ended up requesting a refund and ordered a server from Wholesale Internet. A little more expensive, but then again, I purchased extra IPs, and I didn’t have to wait a month for the server to be set up.
Apparently my server will be setup today, 5th in queue. We will see!
Yeah, I was 4th in queue on Friday, and they didn’t set it up for me…
Good luck …to us both :)
Yeah, my server was also at 4th position in queue on 21st February and it wasn’t delivered.
Was it a canned message?
no, it was a support ticket, human replies from what I think.
And still no server i’m afraid.
I meant they just replied several people with same reply to pacify them. My email was replied by their sales people.
They are scam. finally, it shows us, this is fraud action allowed by lowendbox(probably).
Now I can say that , our money makes other clever people rich. do not follow lowendbox.
it is my thought
DO NOT FORGET TO CANCEL RECURRING PAYMENTS on PAYPAL. If you forget, they will continue to get your MONEY!
My server was set up today after a friendly, very apologetic phone conversation yesterday. Yes, it took nearly a month. But the server is extremely nice for the price.
My billing period was readjusted correctly, so no “paying for no service” has occured. As I’ve said elsewhere on this site, offers like this are prone to problems. Don’t expect time-critical responses for things like this. Always have backups, data AND hardware.
tl;dr:
Just effin’ relax guys.
Wahooo ! Yes, I received my server as well ! :)
Server package is exactly as described, got the /29 IP Network block, the full 16GB RAM, 500gb etc. But I did keep reminding them that I want the whole package.
So to sum it up – it takes time, but you do get it!
And on a side note – they do sound friendly enough on the phone, and support is not hard to get a hold of – if they miss your first call, they answer on the second..or the third.
Now let’s put the server to some use :)
well i just got 5 ips not a block /29 not a vlan.. not sure its gonna make much of difference..
and where is ur server set up ?
A /29 has 5 usable IPs
thank you for pointing out.. but.. its not a block ip.. i was not assigned /29 block but rather a bunch of ips…. sequence goes like xx.xx.xx.1 [first ip given] then xx.xx.xx.10 to xx.xx.xx.13
*hope my explanation makes sense..
This means it could be on the same VLAN as someone else! Interesting.
nope its not.. its just a bunch of IP addresses… i dont think vlan works that way [or does it].
only advantage i see of /29 is that we can swip it..
i am having so much going on right now… jst dont want to bother with them for a while.. may be can nego with them later on the future if its necessary..
If anyone has his server, please show your domain and give your ip addresses. if you cannot do this, I can be sure that , all the comments come from commercial media stuff to convince people , they are not scam.
please dont do this shit!
because this make you miserable!
i kept posted status of my order time to time..
not scam but also not true to the word as they posted here…
ssh attacks are big thingy for me…and i am not gonna post server ip here.. since the server is for private use only..
come on! hi commercial media stuff.
what a quick response.
It is scam. there is no evidence for not being scammed!
Show your ip address and order screenshot.
oh boy…………..drama…
madman… sorry to disappoint u..
i just happen to be online now.. wont be after a while.. i am somewhere in asia now..
as i said its not a 100% scam also not 100% true as the offer..
[please do read my post above… just a while ago i was complaining abt not being assigned a /29 ip block…]
post ur email address i will email u.. the details..
Yes I see it is strategy, and it show they are working. it is suprisingly confusing. all people have some problem with ip and some mistakes like you.
Did you get the idea? :) I am not an idiot.
nice try :) keep going keep posted. where is your server? what are the ip address are you hiding us?
The internet knows it but we can not know it.it is kind of strange ? :)
hi madman,
please post ur email address
i can send u email regarding the details..
whois of my domain name piratically gives me out to the world…. for privacy reasons i dont want to give out the details on this site…[ whois of domain gives out my address phone no and what not :P ]
if u dont want to trust me please dont bother abt this…
personal advice:
dont get things to ur head man.. not good for health
They still dont answer phone calls!
1) Do you have any idea what time it is in their main office? Nobody’s going to be answering at 5 am. There’s probably about two technicians on duty or whatever, and due to people like you they’re probably also working their butts off to combat all the complaints.
2) Madman, you must be mad, man. http://alpha.tritonone.com is what I’m currently hosting on it. I waited nearly a month, yes. But as I’ve said, it was worth it. The specs are listed here: http://puu.sh/28jvv
3) Relax. You’ll blow an artery.
Anyone else? show your server. this server could be scam too.
abeansits, can you say that, who could work with firm which does not response tickets and calls.
if you server gets down, what you gonna do, you will go to the data center?
There is no excuse to response the calls, they were answering.
now there is no response and they write it down on their web site. we are open 24 hours.
and Where they are?
in addition this, I could say that, I also called out of usual working hours, and they can answer it.
if they cannot answer it , i can say, it is not normal and i can warn the people.
> Anyone else? show your server. this server could be scam too.
How dare you accuse me of attempting to defraud here? I’m posting these comments to give people hope. You can gladly look at the other website linked in my name to show this isn’t bullshit. I have nothing to gain from praising this company.
> abeansits, can you say that, who could work with firm which does not response
> tickets and calls.
> if you server gets down, what you gonna do, you will go to the data center?
You can’t expect instant responses at that price. Stop being so naive and childish. Do not host critical services on a server that costs you just over a dollar a day. Only the completely brainless would do such a thing.
> There is no excuse to response the calls, they were answering.
> now there is no response and they write it down on their web site. we are open 24
> hours.
Open 24 hours does NOT mean 24 hour phone support. As others have said, major issues post setup are being handled fast.
> and Where they are?
Try reading their website.
> in addition this, I could say that, I also called out of usual working hours, and they can answer it.
>if they cannot answer it , i can say, it is not normal and i can warn the people.
I have no idea what you’re even trying to say here with your broken english.
Totally shit offer and company, I paid on begin of Feb, now I get nothing, post ticket , they will make a damn promise to you, then zero progress….. I have to claim a dispute on paypal. 200% lack of performance to handle their business.
i have done dispute. please do not wait to create dispute!
Madman is mad, bros.
All of you who say I’m from CommercialMedia, please check my history here. You’ll see that I’ve been active for a while, waiting for my server, asking people questions about their server, beeing angry about waiting for mine etc. But on the end I did get it.
Ice – my server is in the same DC as yours I beleive – IP itself is marked to be in Baltimore. Ping reply to EU is around 150ms – just like yours. And I did get a block of IP’s (e.g. 1,2,4,5) and not mixed up IP’s :)
MadMan – I don’t host a website on my server, really, for webhosting I’d just rent a VPS, or go with shared hosting – it would be cheaper and just about as good. I’ll be using mine for VPS’s.
When I was waiting for three weeks to get my server, and I was getting those answers in the line of -your server will be up tomorrow (and I was prolonged that way for about two weeks), my trust was well, not very high either, but believe it or not, they did deliver, and they delivered in full specs – as I mentioned, I did remind them, that I want the full specs server, a few times !
So before you make judgments that I’m from CommercialMedia, check my previous posts, and posts of other people who you accuse of being from CommercialMedia.
Beleive what you will – I got my server, I know Ice got his, and a few others. That all I can say.
If you don’t trust you’ll get your server, just ask for a refund like a lot of people here did, and they all said they got it – read a little. Opening a dispute should be the last option, not just in this case, in any case, you should always try to make things right with the ‘seller’ before you go opening a PayPal dispute.
That’s my 5 cents.
Murphy are you serious about what did you say?
honest opion about you. it is not scam?
I dont think so, I dont need to check your background , ,i dont know your mom or father or other family member.
in this case, i dont need to know you better than you.
I am just looking the promisse about servers.
They always say tomorrow, next week, we will order 100 servers. we are waiting.
it seem reasonable for while but now, sorry, it is not reality,
i found that my recurring payment waiting on the hook.
if i didnt notice and cancel that, they will get my money again. and then?
they will make budget for next server request.
yes i see that the strategy, making server money from last commers and make server online a little bit slow.
but it is the honest or optimist opinion about them.
in reality , we want servers, not the background check or other bullshit!
because we pay and we have to wait for what?
you didnt say anything about it.
Sorry dont hence, it is reality there are majority of people who dont have servers.
and minority says they are reliable. it is kind of weird :)
and I am waiting that this funny advertisement how will show it self.
I can give money for people who need it. but I am paying bill to make business.
There is no way to lie to people to convince them and make money.
it is not business.
You paid $35. Are you seriously telling me you can’t live without $35 for a month?
If this is the case you shouldn’t be even on the internet. It’s pricy.
thank u murphy…
glad u got urs…
i will email you later….
Promised server setup yesterday, still no server delivered. Decided to ring them from UK, I was forwarded to voicemail.
So whats the average time to delivery in the end. They promised me 5-7 days when i ordered. Its over 9 days now.
To be honest guys at 35$ for unmetered 8 core server i will wait even a month. I just dont care. I might even order a second one.
I placed the order at 1.28, open a ticket at 2.4 ,ask when the server will be ready.
They answered my ticket at 2.16 (after I complained no one reply the ticket), they promised me that the server will be ready last Wednesday
Now it’s a month, I’ve opened another 3 tickets to ask for the progress, since no one reply the first one anymore, the 2nd invoice’ve been sent to my email , and no server, no any reply from that day
You must be kidding right?
I also recieved my 2nd invoice, but they happily removed it, and setup server 2days after
Received my server! :D
Delivery time ?
Exactly a month.
I’d suggest you contact their individual e-mails. They don’t really check their support tickets on WHMCS that much (personal experience), but they’ll immediately respond to individual/personal e-mails.
do u have jason personal email?
most likely jason@commercialmedia.com but I tried contacting someone at their main address and no reply.
i tried this one and dead end.
I tried Mike also and no response. Its really interesting place :)
I don’t know their individual email, I’ve just sent a mail direct to support@commercialmedia.com, waiting for reply .
still no server yet for me.
How long ?
I have lost faith in them. So went ahead and cancelled my order.
I don’t trust a company who
1) repeatedly dishonors deadline (on one day I was on 4th on their queue),
2) doesn’t want to communicate with customer (ignores support tickets and emails), and
3) only care about money (send new invoice for Pending server).
Their silence speaks volume about them.
Sorry to hear Biplab. Try OVH 89$ deal. It will make up for the CM disappointment to see u server up and running in 15 min. I think they have the ETA Guinness record
OVH is not really any better at replying to email!
But u get your server … instant gratification
Finally today I received my server details. They delivered after about 41 days. The server I received is as per their offer. There is no half ram issue, no subnet issue.
After I asked for a refund, they offered me to setup server by Monday (EST). They delayed citing hdd issue and eventually delivered on Tuesday (EST).
worthless company … don’t EVER buy from them.
i already put claims with BBB and couple other places. wonder if anyone is going to file a small claims/lawsuit vs them … maybe get a free server out of it (:
They may be slow, or slow at contacting customers, but after a month exactly I got my server, the 4 ips extra weren’t working, they then ‘binded’ them to my server which worked perfectly. Just think about all the customers they have constantly messaging them for their server to be setup, it must be hard to keep up with the demand! But anyways, I finally got my server, so all is good.
NO server, NO removal of the new invoice, and NO reply any more
Has anyone been using these guys (Commercial Media)? How are they in terms of support?
My main fear is that if I make a mistake with the network config and server becomes inaccessible over the internet, then do they quickly help me fix the problem? (such as reboot and connect IP-KVM etc.?)
Also, how long is the typical wait before they get your order and setup your server?
Typical wait time is most likely 1month+, they are also ignoring my request to reload OS as they said they would.
I ordered 2 servers about 40 days ago….and at this point I have 1 server activated with half the promised RAM. They have not billed me for the 2nd month on the pending server but obviously did on the one they delivered with 1/2 the RAM. I can’t even get them to cancel the pending server :) No reply. So support, in summary, is insanely bad. I was totally greedy and got sucked in to the amazing offer – so I accept its largely my fault.
I guess you have to ask yourself what you would use servers from commercialmedia for. I was initially planning on using them as testing/dev webservers – nothing mission critical obviously. But after 40 days of contemplation you start wondering if putting anything at all on their servers makes sense because you obviously cannot trust them to act in a timely fashion in event of failure. You start thinking about putting entirely hobby stuff on them…throw away stuff. Then you may conclude that for utilizing them in this fashion 35 is actually not a great deal. Get a little vps, mess with it, start again etc.
For me I got a nice e3-1245v2 32GB ram from OVH for my test box- $89/mo. Got setup in less than 1 hour. They have decent management tools. I opened a ticket and they replied within 10 minutes. Good luck to everyone waiting on Commercial Media. And to anyone considering signing up…think twice. If you want to stay closer to the price they offer maybe checkout wholesaleinternet.
Did you got the SSD or 2x1TB on was wondering about spec comparisons
I got the 2 x 2TB – they are setup to be mirrored. So I have 2TB usable. Not sure if the ssd option would also be mirrored. I figured with that much RAM I won’t be hitting the disk so so much. Make of drives is st2000dm001-1ch164 …seagates.
https://ca.ovh.com/ca/en/cgi-bin/newOrder/order.cgi?orderType=dedicated&hard=131casp2 …$89
I also send cancellation request. Its not worth it anymore. I will seek something similar elsewhere. Good luck to the rest ..
i am gonna give it a try for couple of months…
for now the backup plan is go to with ovh if CM is not gonna workout in the future..
DTS-NET.COM has a great support team CM and OVH take a long time to get back to you
Hello All,
I got my refund and dont waste your time. you can not have the server.
all users who say I got mine. must be their guy!
Have a nice day all.
Nope, I got mine. I’m not one of ‘their guys’
Oh look, it’s madman again. U mad bro?
Just wanted to say I received my server about a month ago. It did take about three weeks to get it set up but I have been happy with it over all. We have not needed any support so I can’t comment on that.
Did they charged you anything extra ?
They did not charge anything extra.
In my case they charged the 5-IPs for 16$ and then never responded to an email :)
have u checked on the server hardware expire date.. mine was expired last year..
really wondering wht would happen to the server if it goes down on hardware issues.. ?
Just got my refund – multiple promised delivery dates missed, no response to tickets or email until I sent a note saying I was going to dispute if I didnt hear back today – refund arrived minutes later. Not worth the hassle.
Stay away of this company, bunch of jokers, will steal your money, will never answer your call/support tickets/ emails and crappy service, if you want to loose all the clients you have, this is the best company for it
I got my server after 3 weeks exactly on the day they promised me and i have to say contrary to common belief i am very satisfied.
Download speed from CacheFly: 11.2MB/s
Download speed from Coloat, Atlanta GA: 9.72MB/s
Download speed from Softlayer, Dallas, TX: 9.53MB/s
Download speed from Linode, Tokyo, JP: 3.82MB/s
Download speed from Linode, London, UK: 2.50MB/s
Download speed from Leaseweb, Haarlem, NL: 5.15MB/s
Download speed from Softlayer, Singapore: 3.53MB/s
Download speed from Softlayer, Seattle, WA: 6.79MB/s
Download speed from Softlayer, San Jose, CA: 5.85MB/s
Download speed from Softlayer, Washington, DC: 11.1MB/s
18 days over still server is pending…
Just like to update you all. I’ve had my server for around 2 moths now, support seemed pretty fine for me at first.. their support aren’t as good as other companies.. I had to send the same support ticket once in a while to make them reply to it.
Then on Thursday night me server died with no access to SSH, nothing. I tried contacting their support quite kindly asking what’s up, but they seemed to simply ignored it. The day after i sent another one and no luck, so I rang them up to see if they’d respond but it simply just goes to voicemail. It seems they hibernate when ever something goes wrong. I sent them an email yesterday that I’m fed up and that i basically want a refund and my data back but still had no success from them..
Rather pathetic really, I guess i’ve learned to go with more reliable hosts like OVH or Hetzner. I lost a few customers because of this, and I’ve basically given my money away to some idiots.
Commercial Media review after two months:
I’ve ordered this server offered in this thread from them about three months ago, and I was promised I’ll receive my server in about a week – no problem, it was a great deal, and I understood that they have a lot of orders, so no problem, I can wait a week.
After that week has passed, still no server, I contact them and I’ve been told I’ll get it the next day, and still no server two days after…call them, and they promised me I’ll get it that same day, the next day at latest — well that went on for about three weeks. And after about 1 month since I’ve ordered (and paid!) for my server, I finally received it.
Everything seemed good from then on – they apologized to me, told me how overwhelmed with the orders they were, and that finally now they had things completely under control, and apologized to me again.
After about one month and a half after I have received my server, the server started to restart/crash by itself for no apparent reason – even when I wasn’t running anything on it.. so I contacted the support – first open a nice ticket, explaining my problem, and asking them to have a look, as I have already tried everything to eliminate software issue, and RAM tests completed OK as well, just like HDD tests. But whenever I did anything CPU intensive (and many times, when it was just simply idling), the server crashed. So I assumed it was a HW problem, and I hoped they’d check it out, replace the CPU or whatever..
I was wrong, they ignored my ticket altogether, and after one day I called them, and I just kept ringing – I must have called them about 20 times, before someone finally answered (it was Jake), and he assured me they’ll have a look at my server ASAP, and that I’ll get my ticket replied to with the details. Okay, great! And then everything went quiet – no email, no nothing from them for another day, so I called them again. Even after more than 20 calls, to all of their numbers, at all possible times (yes, I called during their working hours!), nobody answered ! I opened another few tickets, send another few emails, tried calling a few more times, without any success…
So finally I go ahead, and I cancel my service within their WHMCS control panel, and guess what ? They even ignored my cancellation request!
In the beginning, when I finally received my server, one of their employees – Mike – told me “we are honest people here at CM” – yeah, sure you are. If they’re honest people there, then I must be the Pope, and the last time I’ve checked, I wasn’t :)
There you have it – my review of Commercial Media.
So to sum it all up:
-Support is TERRIBLE !!! You just can’t reach them no matter what you do – and even if you do, they’ll tell you they’ll get right on it, and then ignore you and your issues.
-They ignore support tickets all together, ignore emails and phone calls – so no way to get them
-Server’s are old and used up, probably bought off ebay for some pocket change, and when they fail (and they will!), you won’t be able to get any support from them what so ever !
So stay away from Commercial Media !! They are just a bunch of clowns, that should work in a circus, and not in a hosting business.
This is just getting funny now :)
After all these days.. I finally get a response on one of my open support ticket’s — maybe it’s because I’ve opened a PayPal dispute.
Well, my server has finally crashed compleatly, and it’s unreachable. And I get a reply from them:
‘There is nothing wrong with the hardware. We are able to ping the hardware just fine.
Again, we can’t support any applications on the server.’
And what they were pinging was the GATEWAY !!! Unbelievable !
Anyway, if they can ping it, it’s all good. It doesn’t matter that the server crashes 5 times per day, if they can ping the gateway, the server is fine… and if there is anything wrong.. it’s your fault! Server does’t crash because of a HW problem, it’s always SW…as they told me in their reply:
‘You may want to consider a managed hosting company that will be able to troubleshoot your application issues or hire and pa a consultant to additionally assist.’
Of course… they can ping the GATEWAY, so my SERVER is fine ??????! I’m in IT for 15 years now, and I guess I have not learned a thing in this time, because if you can ping the GATEWAY, the SERVER is fine…. !!!!
Oh and whenever I mention that they didn’t reply to my emails, support tickets, or that they don’t even answer their phone calls, even when you call more than 20 times per day…. of course.. they ignore that you mentioned it, and accuse you that you have no idea what you are doing, and that if the server crashed, it was your fault anyway, and that they will NOT do anything about it. They won’t even bother to restart the server for you…
Anyway… stay far, far away from Commercial Media.
And for those who care, the server’s they are leasing are:
HP ProLiant Server HP SE1102
Launch Date: Q1’08
Expected Discontinuance: Q4’2010
Current Status: End of Life
Yeah, they’re useless. Murphy pretty much sums it up.
Anyone have any suggestions on how I can get my money back from these guys?
I placed an order on 25th Jan 2013 (almost 4 months ago)!!!!! And did not receive my server despite numerous promises from them (and dozens of unanswered emails /support tickets from me).
Because I’ve left it longer that 45 days to request a refund, PayPal won’t accept my case via the resolution centre!
And as many of you here are aware, I’m more likely to win the lottery than get a reply form these guys!
So any suggestions would be appreciated.
Commercial Media is a complete scam. They’ve screwed me over as well. I tried backing out and cancelling and getting a refund after waiting months with them not delivering….they just ignore you. Oh well. Funny thing is that they are now charging $125/mo for these dual l5420 boxes. Insane. I’m not out that much money so I am considering just letting it go…its such a waste of time writing tickets and getting no response …but on principal I’m having a hard time just letting them essentially steal from me. Hard to fight it when they just don’t respond. They don’t care about their reputation – so what is there left to do?
Contacted my bank and they’ve issued a chargeback on the PayPal payment.
As you say Sam, not much money, but it’s the principle, essentially they’ve stolen my (and others) funds!
Hey Elijah thanks for the advice. I’ll look into what it takes to get a chargeback as well. Good luck!
FYI: i cancelled my subscription after 2 months… just worry if something goes wrong with server they never gonna do anything about it.. already the server went off for 4 hrs and they said they can not monitor it..
sighs.. even for personal use if i use it.. i have a good chance of losing all the data.. feel just not worth the trouble..
there is no means for communication and support systems is very poor , got reply after 4 days that we are checking and almost 2 weeks pass away no reply back. Hope still to get reply back from them.
UPDATE:
Renewed my server about a week ago, while my server was down thinking it would come back up. About 10 minutes I disputed my claim on PayPal and got a refund in 5 minutes.. the quickest thing they have ever done. Lost all of my data though. Don’t bother going with these idiots.
totally shit company never reply and no means of communication .
Are they Still in business and there server and data center are up. after creating more then 20 tickets and email never got reply back and all of there phone are out of service……….
i have already paid for current month and my last month payment is also gone waste server is down from last 20 days and not reply from them.
any also facing the same issue.
thanks
file a chargeback with your bank/credit card provider.
I decided to dig further and saw Maryland (the state they do business in) has a court search. Typing in Commercial Media I found this:
http://casesearch.courts.state.md.us/inquiry/inquiryDetail.jis?caseId=080400014022013&loc=32&detailLoc=DSCIVIL
Complaint No: 001(PARAGON COMMERCIAL PROPERTY MGT, LLC) Vs:(COMMERCIAL MEDIA CORPORATION )
Type: REGULAR CLAIM
Complaint Status: JUDGMENT IN FAVOR OF PLAINTIFF ENTERED
Status Date: 04/30/2013
Filing Date:03/12/2013
Amount$13064
Last Activity Date:05/03/2013
Name: COMMERCIAL MEDIA CORPORATION
Connection to Complaint: DEFENDANT
Address: 1430 JOH AVE
Address: SUITES H & I
City: BALTIMORE
State:MD
Zip Code:21227
Looks like they can not pay the rent and owe $14k. Likely they owe money to other people like their provider if they are not even paying the rent!
I have moved all of my files and customers I resold their service to, to another provider already… It looks like this company is going under.
You can see their case history also (http://casesearch.courts.state.md.us/inquiry/inquiry-index.jsp), click accept and submit. On next page click Company Name and put in Commercial Media. It looks like they have several contract disputes and even department of labor/tax issues. I searched for the owners (Christopher Jones and Michael Jones) but could not figure which ones they were as there are many listed.
Nothing is listed under their Megacolo company yet (ran by Mike and Chris).
Worst company ever! I hope they do go under. I was scammed by this company. I put in for this deal in January and it felt somewhat promising. After about 20 tickets and bad support, I still haven’t received my server or refund. It’s like already June and still nothing. No one answers emails/tickets/ or the phone. I’ve paid them for like 3 months for nothing. It’s not a big loss but knowing that I’m getting nothing out of it I hope this company dies!
Looks like Mike and Chris Jones are at it again with ibxhosting.com. Avoid at all costs!
Registered Agen’t Name: Christopher Jones
Registered Agent’s Address: 2115 Nw 22Nd St
Registered Agent’s City: Miami
Registered Agent’s State: FL
Registered Agent’s Zip Code: 33142
Registered Agent’s Title: AMBR
PRINCIPAL DETAILS
Principal Last Name: Jones
Principal First Name: Christopher
Principal State: FL
Principal Zip Code: 33142