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Happy Halloween from Mango Mail! Are They Off to the Right Start?

Mango MailIf you like to try out new services and you like cheap email, listen up!

Mango Mail contacted us to share their Halloween offer.  Looks like they started operations (domain registered January 2023).  They’re an American company based in Florida that offers hosted email service featuring

  • Unlimited domains
  • Unlimited users
  • SMTP, IMAP, POP3
  • Starting at $1.50/month!
  • Plus if you sign up yearly, they’ll give you three months free (15 months first year)

That plan is for 200 emails in per day, 50 out, and 5GB of storage. They have larger plans, also.  They also offer a free trial without a credit card.

I think there are a couple areas where they could improve.

First, deliverability is a really important function of hosted email.  If the emails you send consistently (or even periodically) end up in the recipients’ junk mail, the service is useless.  Big tech email services (Gmail, Outlook, etc.) spend a ton ensuring deliverability.  Even smaller community players like MXRoute work hard on this topic (see MXRoute’s detailed explanations of how they ensure deliverability).

Mango Mail is distressingly vague:

What about reputation? How do you ensure high deliverability?

We take IP reputation seriously by employing advanced measures to monitor and maintain a healthy IP reputation. Our team actively checks for any potential issues and implements necessary strategies to ensure optimal deliverability and security. Your emails are in safe hands!

My emails are landing in spam. What do I do?

Mail can land in spam for a number of reason. Sometimes this can be caused by the wording of your email being similar to spam. You may also land in spam if your domain is relatively new. The best thing to do is contact Mango Mail support and ask for help.

The do have very nice docs.  I’m a little skeptical about their good TrustPilot score, since they’ve had four reviews since the domain was registered, especially when all four reviews are written by people whose only review on TP is for Mango Mail.

As I mentioned they have a free trial that doesn’t require a credit card, so you have to lose.  Maybe try them with a spare domain and see how it goes before you plunge in.

And if you do give them a shot, please let us know how it goes in the comments below!

 

raindog308

4 Comments

  1. There are a couple of incorrect points:

    Mango Mail didn’t start in September. The domain was registered in January, check ICANN. Also there is no discord. Support is offered through Support Tickets, Email, Reddit, and Twitter.

    The user-side experience is not through CPanel. I don’t even know where you are getting this from. Users can control everything from the Mango Dashboard which is a very easy-to-use interface.

    The Trustpilot linked is to a specific user, not Mango Mail.

    October 25, 2023 @ 12:50 pm | Reply
    • The info about cpanel/discord is from the user’s TP review of Mango Mail.

      You’re right on the domain registration – updating.

      October 26, 2023 @ 7:54 pm | Reply
      • Again, those TP reviews are NOT for Mango Mail. You are reading the wrong reviews. Mango Mail doesn’t even have a discord. This is just misinformation.

        October 26, 2023 @ 10:54 pm | Reply
  2. The info about cpanel/discord is from reviews of the same user for different services, not Mango Mail. Please correct that. Here’s the link to the actual Mango Mail Trustpilot: https://www.trustpilot.com/review/www.mymangomail.com

    October 26, 2023 @ 8:23 pm | Reply

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