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LetBox – $13/Quarter 2048MB OpenVZ VPS in Dallas, Texas

Tags: , , Date/Time: December 13, 2012 @ 3:28 pm, by Zahra

Mohamed, from LetBox, is back with another exclusive offer for LowEndBox readers.

OpenVZ – 2048MB

  • 2048MB RAM
  • 2048MB Burst RAM
  • 50GB RAID 10 DiskSpace
  • 4 CPU Cores
  • 4000GB Bandwidth
  • 100Mbps Port Speed
  • 1 IPv4 Address
  • OpenVZ/vPanel
  • $40/Yearly – Coupon: 40Y
  • $13/Quarter – Coupon: L50
  • Order Link – Dallas

Since we last featured LetBox in November, they’ve gone through a bit of transformation which was probably guided by some of the comments left on their previous offer. Unfortunately, the Smurf has gone after much criticism and a young lady has taken the Smurf’s place. Quarterly, the plan works out at $4.33 a month and if paid annually, it works out at $3.33 which is pretty unbeatable – let’s hope they can keep it up!

All Virtual servers use their homemade control panel ‘vPanel’ which allows you to reboot, reinstall, start, stop, monitor, get alerts and more; you can read more about it, and see some photos of it, here. Their servers are equipped with E5 Jaketown E5 Hex-Core processors or Quad Core E3 CPU’s, with 32 GB or 64 GB ECC Memory, along with Cheetah 15.7 SAS 6Gb/s HDD’s in Raid 10.

They accept payments via 2checkout (which accepts Paypal) and Payza. They don’t offer refunds but if your vps suffers with downtime, you may be able to claim service credit depending on where it falls on their SLA. If you exceed your bandwidth allocation, your speed will be dropped to unmetered 10Mbps. LetBox allow IRC, VPN/private Proxies and Adult but they don’t allow Tor. For a more detailed list of what is and isn’t allowed, and for other terms regarding this offer, check out their Terms of Service.

Network Information:

They colocate their servers with coreXchange in Dallas, Texas.

Test IPv4: 198.154.114.2
File Test [10MB]: http://dallas.letbox.com/10mb.test
File Test [100MB]: http://dallas.letbox.com/100mb.test

89 Comments

  1. I like the website design, but thats just me

    December 13, 2012 @ 3:52 pm | Reply
  2. j0bb13:

    The 100Mbps Port Speed keeps me from buying this. I ordered a 100Mbps VPS once (from another company) and I got 4MB/s max and 700KB/s normally. That’s just a bit to slow for my taste.
    Other than that this looks like a nice offer :)

    December 13, 2012 @ 3:56 pm | Reply
    • We will upgrade our network soon, We just working on some featured take much time from us.

      December 13, 2012 @ 4:48 pm | Reply
  3. RonShi:

    Just to be clear, you’re fine with game servers? Can I expect the ~70ms ping from the purchased VPS that I’m getting from your FTP server?

    December 13, 2012 @ 5:20 pm | Reply
    • Please Test the ping before purchased, We do allow Games servers as long as not effect on other client or abuse on CPU or I/O

      Thanks:)

      December 13, 2012 @ 6:19 pm | Reply
  4. The offer seems nice, but the website looks highly unattractive. Not to mention the many grammar mistakes. Oh and in the footer it says “Network status” which links to letbox.net (which doesn’t exist).

    December 13, 2012 @ 5:35 pm | Reply
    • The network Status page is Under construction, The most important thing for us now is compelet our VPS Control panel to help clients managed their VPs easily, and add some new featured like Monitor system via VPS control panel Allow Free SMS and unlimted Email Address Alert for FREE!!

      December 13, 2012 @ 6:13 pm | Reply
  5. ClownJugglar:

    You almost had me until:

    Refund: Short answer NO (seems SLA might allow for this).

    Provide a short trial, or short money back window (even pro-rate if you must).

    December 13, 2012 @ 5:45 pm | Reply
    • ClownJugglar:

      and now… yeah, really not going to risk my money here.

      - LetBox does NOT accept cancellation requests via email, phone, or support ticket. Not using the service, non-payment, or moving your service elsewhere, is NOT a valid method of cancellation---nor are we aware when such is done, Left services without paid or request cancellation a $5 Fee for VPS services and $30 for dedicated server will be charged If looking back to us again..
      - Chargeback against a legit charge placed by LetBox, a $20 administrative fee will be charged per chargeback.
      
      December 13, 2012 @ 5:46 pm | Reply
      • Let me explain this point, Resources were assigned to you which could have been assigned to someone else, so it’s not fair for you to get your money back or just leaving the services without request cancellation or contact us.

        December 13, 2012 @ 6:18 pm | Reply
        • Damian:

          Why not prorate the refund for the resources that they used?

          December 13, 2012 @ 6:29 pm | Reply
      • Hahn:

        FYI they can’t collect $20 from a Paypal chargeback, it’s just chest puffing

        December 13, 2012 @ 8:58 pm | Reply
  6. Seraphin69:

    from ORLANDO,FL :

    [root@Seraphin69 tmp]# wget http://dallas.letbox.com/100mb.test
    –2012-12-13 21:58:01– http://dallas.letbox.com/100mb.test
    Resolving dallas.letbox.com… 198.154.114.4
    Connecting to dallas.letbox.com|198.154.114.4|:80… connected.
    HTTP request sent, awaiting response… 200 OK
    Length: 104857600 (100M) [text/plain]
    Saving to: `100mb.test’

    100%[======================================>] 104,857,600 5.71M/s in 17s

    2012-12-13 21:58:19 (5.89 MB/s) – `100mb.test’ saved [104857600/104857600]

    From New-York :

    [root@Seraphin69 tmp]# wget http://dallas.letbox.com/100mb.test
    –2012-12-13 22:01:09– http://dallas.letbox.com/100mb.test
    Resolving dallas.letbox.com… 198.154.114.4
    Connecting to dallas.letbox.com|198.154.114.4|:80… connected.
    HTTP request sent, awaiting response… 200 OK
    Length: 104857600 (100M) [text/plain]
    Saving to: `100mb.test’

    100%[======================================>] 104,857,600 5.92M/s in 17s

    2012-12-13 22:01:27 (5.77 MB/s) – `100mb.test’ saved [104857600/104857600]

    if I didn’t have those 2 VPS I’d get that one for 40$/year (currently paying 12$/yrs and 5.25/quarter for 2 256MB vps)

    December 13, 2012 @ 7:05 pm | Reply
    • We will upgrade our network as soon as possible next year, We just need more time to get everything prefect.

      December 13, 2012 @ 7:26 pm | Reply
  7. smg:

    After purchasing I expected to install a different OS (Not Centos 5.8 ), as it said “Other OS (panel)” but the re-install button just doesn’t work (neither console nor backup button). What a waste of money :-/

    December 13, 2012 @ 8:15 pm | Reply
    • Please if you are having issue with OS reinstall, just contact us via Client Area.

      Thanks

      December 13, 2012 @ 8:54 pm | Reply
  8. Nick Gar:

    I ordered, paid, received payment confirmation but 30 minutes later the VPS is not yet activated.

    So, keep in mind that activations are not automated, if you need a VPS instantly.

    I will post again with benchmarks when the VPS is ready (let’s hope they activate it soon!)

    December 13, 2012 @ 9:48 pm | Reply
  9. Nick Gar:

    My VPS was activated in 35 minutes. Very good time!

    Disk I/O test:

    dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    16384+0 records in
    16384+0 records out
    1073741824 bytes (1,1 GB) copied, 5,26343 seconds, 204 MB/s

    Download test:

    wget -O /dev/null http://cachefly.cachefly.net/100mb.test
    --2012-12-14 01:14:13--  http://cachefly.cachefly.net/100mb.test
    Finding cachefly.cachefly.net... 205.234.175.175
    Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
    Length: 104857600 (100M) [application/octet-stream]
    Saving to: `/dev/null'
    
    100%[=================================================================================>] 104857600   4,41M/s   in 19s     
    
    2012-12-14 01:14:32 (5,39 MB/s) - `/dev/null' saved [104857600/104857600]

    So far very good!

    December 13, 2012 @ 10:17 pm | Reply
  10. Babah:

    low price and very tempting :)

    December 14, 2012 @ 6:42 am | Reply
  11. Quite nice. Share it later.

    December 14, 2012 @ 8:44 am | Reply
  12. Sweet:

    hard to believe they are sold out.

    December 14, 2012 @ 2:32 pm | Reply
  13. raf:

    hi i want to know do you have contact email for general enquiry for non customers? Also i need to know things like does this have email support, i mean can i use the PHP mail() function to send emails using this VPS. I require to send 1000+ emails a month, to customers, but also it would be used within various different software titles to allow users to email me for support, send bug reports and licencing?

    On a side note: anyone heard of a company called tecsupport.info they seem to have mysteriously disappeared after years of reliable service. Now I have lost access to all my files on their server. Also I had paid up till m ay 2013 so they are ripping me off… who do i complain to about this?

    December 14, 2012 @ 8:16 pm | Reply
    • Thanks for interesting, But the mail server is not allowed.

      December 15, 2012 @ 12:47 pm | Reply
      • raf:

        oh…thats not for me then unless you can offer me a vps that does have the mail() feature

        December 15, 2012 @ 8:30 pm | Reply
  14. this provider is no good, watch your money

    December 15, 2012 @ 10:43 pm | Reply
    • raf:

      so who you reccomend. im thinking just stick to web hosting. its cheaper BUT they always limit the amount of mail you can send. I need PHP, MYSQL, CRON Job, preferably cpanel, ftp and 5GB space

      December 16, 2012 @ 12:13 am | Reply
    • Can you told me why? what is your story if have one?

      December 16, 2012 @ 12:20 am | Reply
      • raf:

        story…my host is bad…he stop server he no tell me, me lose my files and databases. i have choose vps or shared hosting. i need for hosting my software also to get bug reports via email and email newsletters.

        December 16, 2012 @ 12:25 am | Reply
    • RonShi:

      Why do you think they’re no good? I’ve been with them for several days now, I get good ping time and good bandwidth. I haven’t had to interact with anyone to get the work done (which is pleasant). It actually is pound for pound equal to another LEB I purchased from another vendor, with better latency, price, and throughput limit.

      December 17, 2012 @ 7:10 pm | Reply
  15. pcjamesy:

    Ordered one, but the vps has been stuck at pending for the past day and a half even after payment was confirmed. Starting to wonder if this provider has shortage on servers now.

    December 16, 2012 @ 9:25 pm | Reply
    • What is your order ID please? so i can looking into it?

      December 16, 2012 @ 10:14 pm | Reply
      • pcjamesy:

        it went live about an hour after my posting, not sure if my posting had something to do with it. Thanks for the support.

        December 16, 2012 @ 10:22 pm | Reply
        • I just saw your post now, Can you pleas let me the order ID so i can check what is happend?.

          December 16, 2012 @ 10:25 pm | Reply
        • pcjamesy:

          7290

          December 16, 2012 @ 10:28 pm | Reply
        • Ok i check it, due you are paid by credit card it take bit longer than paypal and we have slow setup in weekends
          I’m apologize for the delay.

          December 16, 2012 @ 10:54 pm | Reply
  16. bob_sagat:

    I ordered one last night around 11pm est and at 7:30am est it is still pending. Since support says they ignore requests for how long a vps will take I have no way of finding out how much longer it will take.

    December 17, 2012 @ 12:30 pm | Reply
  17. Do you do domain registration as well?

    December 17, 2012 @ 7:28 pm | Reply
    • I’m Sorry we don’t.

      Thnks

      December 17, 2012 @ 8:23 pm | Reply
      • So, If I go with your service, can I register the domain name later and assign it to your DNS servers?

        do you have a recommendation on a registrant?
        Thanks

        December 17, 2012 @ 8:34 pm | Reply
        • Hello,

          You will able to register with any domain provider now or later doesn’t matter when, the vps will be available to use with domain or without.

          Thanks

          December 17, 2012 @ 8:53 pm | Reply
  18. Kilwa:

    Good offer.

    May I know from which country are you?

    December 17, 2012 @ 9:28 pm | Reply
  19. Johnathon:

    Avoid this company, they look for every reason under the sun to suspend your service. I and a friend had it happen and we lost all of our money. I used the VPS for a basic static website and my friend used it for a mirror to his website. They speak very poor English and have little desire to talk to anyone let alone provide support. This is just my personal review i would like to see if someone has had any positive experience with them.

    December 17, 2012 @ 10:41 pm | Reply
    • Is not your friend who spamming, i’m not sure what happend for people..

      -------- Original Message --------
      Subject: email abuse report for 198.154.114.xx (noreply)
      Date: Mon, 17 Dec 2012 11:37:37 +0100
      From: Deutsche Telekom Abuse-Team 
      To: abuse@corexchange.com
      
      
      This is an email abuse report for an email message received from IP
      198.154.114.xx on Mon, 17 Dec 2012 04:58:42 +0100.
      
      For your convenience this report uses the "ARF format" as defined by
      RFC 5965. For more information about this format please see
      .
      
      You'll find a copy of the offending message's headers at the end of
      this complaint. If you have any questions, please include our refrence
      number 75010163 in your answer.
      
      The recipient address of this report was provided by the Abuse Contact
      Database of abusix.org. If you have any question or think the recipient
      address might be wrong, contact abusix.org directly via email
      (). Further information about the Abuse Contact
      Database can be found here:
      
      http://abusix.org/services/abuse-contact-db
      
      abusix.org is neither responsible nor liable for the content or
      accuracy of this message.
      
      Best regards,
      Deutsche Telekom Abuse-Team
      http://www.t-online.de/abuse
      
      ========= Original Headers =========
      
      Return-Path: 
      Received: from mailin52.aul.t-online.de (mailin52.aul.t-online.de [172.20.27.1])
      by mhead305 (Cyrus v2.3.15-fun-3.2.14.0-1) with LMTPA;
      Mon, 17 Dec 2012 04:58:44 +0100
      X-Sieve: CMU Sieve 2.3
      Received: from imh00.t-online.com ([172.20.101.14]) by mailin52.aul.t-online.de
      with esmtp id 1TkRql-18cGhc0; Mon, 17 Dec 2012 04:58:43 +0100
      Received: from rx.t-online.de by imh00.t-online.com 
      with esmtp id 1TkRql-0007cx-00; Mon, 17 Dec 2012 04:58:43 +0100
      Received: from cust-198-154-114-x.corexchange.com ([198.154.114.x])
      by rx.t-online.de with smtp 
      id 1TkRqk-0006fd-0z; Mon, 17 Dec 2012 04:58:42 +0100
      From: "XXXX XXXX" 
      To: abuse@t-dialin.net
      Subject: =?ISO-2022-JP?B?GyRCMkg9UD4vPXckLCQzJHMkSiRLQj8kJDt2Q04kQyRGJF4kNyQ/JCshKRsoQg==?=
      Date: Mon, 17 Dec 2012 12:58:40 +0900
      X-Info:abuse@t-dialin.net
      MIME-Version: 1.0
      Content-Type: text/plain; charset="Shift_JIS"
      List-Id: 8
      Message-Id: 
      X-TOI-SPAM: u;0;2012-12-17T03:58:44Z
      X-TOI-VIRUSSCAN: unchecked
      X-TOI-MSGID: 58cc557e-1a5b-4801-8abd-a0a91a8f5042
      X-Seen: false
      
      ======= End Original Headers =======
      
      Feedback-Type: abuse
      User-Agent: DTAG-Abuse-DB/0.9
      Version: 1
      Arrival-Date: Mon, 17 Dec 2012 04:58:42 +0100
      Source-IP: 198.154.114.xxx
      December 18, 2012 @ 1:02 am | Reply
      • Johnathon:

        that is dated 17th of december and my service was 3 months ago, is that a fresh one you prepared for another unsuspecting customer?

        December 18, 2012 @ 1:00 pm | Reply
        • Maybe i mistake and provide different one, Can you please provide your VPs IPS?

          December 18, 2012 @ 2:48 pm | Reply
  20. Babah:

    bet this person under 20 yo …

    December 18, 2012 @ 5:06 am | Reply
    • Babah:

      sorry wrong section, i apoligize :D

      December 18, 2012 @ 5:12 am | Reply
  21. Harold:

    how does LEB advertise these criminals? my advice steer clear of them, the chap above explains it well

    Thanks

    December 18, 2012 @ 1:02 pm | Reply
    • What criminals are talking about? Did you even try our services? did you have any aproof?!!

      December 18, 2012 @ 2:56 pm | Reply
  22. Fajar Mulya:

    Paid Via Payza.
    Please Process My Order Number 2288131545

    Kind Regards,

    December 19, 2012 @ 3:44 am | Reply
  23. These offers are like 123com.org, who recently, as we all know, have stopped their service irrespective of the payments made by the customers. So i lost money equal to nearly 9 months!

    Now they are http://www.imagine.la/

    I bet we will soon see something from them here…

    These people are here just to fool people into making yearly payments and than they run away with your money.

    December 19, 2012 @ 4:40 pm | Reply
    • Just one question, Did they have their Hardware? switch, servers etc…?

      December 19, 2012 @ 5:30 pm | Reply
  24. David:

    I just registered two days ago and my server was up in less than a day.

    I had a bit trouble finding how to reinstall my VPN with a 64-bit Debian, until I realized this must be done on manage.letbox.com and not in the client area. The account/password for manage.letbox.com was somehow hidden in the “VPS Box Welcome Email” (https://my.letbox.com/clientarea.php?action=emails) and wasn’t sent to my primary email (I double-checked my spam folder).

    Other than that, I think the servers are running smoothly and pretty much as advertised. Please keep up the good work, LetBox!

    December 19, 2012 @ 10:35 pm | Reply
    • We are Sorry for the problem you get, if you check knowledgebase will find how it work, Also the VPS control panel detials is inculded in Welcome Mail.
      http://my.letbox.com/knowledgebase.php
      Hope enjoy by our services.

      Thanks

      December 21, 2012 @ 11:01 pm | Reply
      • David:

        Hi, the “Reinstall” button in the product details page (https://my.letbox.com/clientarea.php?action=products -> “View Details”) is currently broken, and clicking on it has no effect. Can you fix that button, or simply redirect it to the manage.letbox.com page? I think some people may be confused by it. Thanks for the nice VPN!

        December 23, 2012 @ 1:45 am | Reply
  25. Seems powerful and cheap VPS for my website, just want to ask what is the difference between KVM and VPS on your plans, and do you allow swapping ?? I cant see any contact form on your website !
    Thanks

    December 24, 2012 @ 8:54 pm | Reply
    • We are using OpenVZ Virtualisation and KVM is different, Please check google.

      https://my.letbox.com/submitticket.php?step=2&deptid=1

      But the link require register

      https://my.letbox.com/register.php
      December 24, 2012 @ 10:26 pm | Reply
  26. nutjob:

    Is the deal dead? I just tried to sign up with 40Y and it says “The promotion code entered has already been used”.

    December 27, 2012 @ 5:33 am | Reply
    • Sorry no more stock for this deal, We have antoher deal here

      http://www.lowendbox.com/blog/letbox-6quarter-256mb-openvz-vps-in-dallas/
      
      December 27, 2012 @ 7:15 am | Reply
  27. Signed up for a year a week ago and already regret it.

    Their support just barely speaks English. Seems as though they are using google translate.

    Their network is lucky if it managed 3mbps and suffers from massive lag spikes.

    Beware of this company. They offer absolutely no refunds so be careful.

    Chicago VPS has a much better network and support staff. Been burned and don’t want you guys to suffer the same fate.

    January 1, 2013 @ 4:06 am | Reply
    • 3mbps? from where get 3mpbs? you don’t even trying contact us to looking into this, due for one reason when trying to upgrade RAM and find it expensive.

      Andrew xxxx
      Client
        01/01/2013 01:22
      Hi There,
      Would it be possible for you to give me pricing for upgrading my VPS to 4GB of RAM or 8GB of RAM please.
      

      After one Minutes Claims network is poor.

      Andrew xxxx
      Client
        01/01/2013 02:22
      I would like to cancel my services and have my payment refunded.
      Your network doesn't perform well at all.
      I have been running a game server for a couple of days now and your network is not performing the way a 100MBPS network should be.
      I have another VPS with ChicagoVPS.net with the same specs and the same server files, yet their network can handle the traffic and yours cannot.
      Your control panel is also aweful.
      

      Ok, here is the aproof

      [root@D02 ~]# wget http://cachefly.cachefly.net/100mb.test
      --2012-12-31 18:28:44--  http://cachefly.cachefly.net/100mb.test
      Resolving cachefly.cachefly.net... 205.234.175.175
      Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
      HTTP request sent, awaiting response... 200 OK
      Length: 104857600 (100M) [application/octet-stream]
      Saving to: `100mb.test.1'
      
      29% [======================>                                                         ] 30,981,332  7.03M/s  eta 10s     
      [root@D02 ~]# 
      

      screenshot
      http://i50.tinypic.com/2mxxdc.png

      We promise here before the network will be improved this year 2013!.

      Thanks

      January 1, 2013 @ 10:03 am | Reply
      • Show them the email where I said I initially thought it was an issue of RAM, but after I tested the exact same game server on my VPS with the same specs from Chicago VPS I realized it was your terrible network. Amazing how you are using private tickets to try and make me look like the jerk.

        Your company, your network, and your English are all horrible.

        January 1, 2013 @ 4:40 pm | Reply
        • Now Ram issue? ok here is all your tickets.
          http://i48.tinypic.com/27zosi.png

          January 1, 2013 @ 5:23 pm | Reply
        • We are not provide any private details only the name used by you here.

          January 1, 2013 @ 6:36 pm | Reply
        • Not only is your English writing horrible, but so is your comprehension.

          I set up a game server on my VPS with LetBox. Nothing but lag spikes and terrible network congestion.

          I set up the EXACT SAME game server on my Chicago VPS server with the EXACT SAME specs and have zero problems.

          I reccomend you hire someone who speaks and comprehends English because it is very obvious that you don’t understand what I’m saying.

          January 1, 2013 @ 7:22 pm | Reply
        • Ok, Thanks You

          January 1, 2013 @ 7:30 pm | Reply
  28. Just incase if someone our client not received our mail about network upgrade.

    We will upgrade our network today (Friday) at 1600 CST, The anticipated downtime incurred would be a few minutes.
    

    Thanks

    January 4, 2013 @ 11:52 am | Reply
  29. I would like to retract my previous statement.

    Although the speed was not what I expected, I have come to learn that it is within the reasonable realm of speeds for a 100mbps shared connection.

    My apologies to letbox.com and their staff.

    January 7, 2013 @ 8:41 pm | Reply
    • root@xxx:/# wget http://cachefly.cachefly.net/100mb.test
      --2013-01-08 00:46:12-- http://cachefly.cachefly.net/100mb.test
      Resolving cachefly.cachefly.net... 205.234.175.175
      Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
      HTTP request sent, awaiting response... 200 OK
      Length: 104857600 (100M) [application/octet-stream]
      Saving to: `100mb.test'
      
      100%[======================================================================>] 104,857,600 11.9M/s in 8.4s 
      
      2013-01-08 00:46:20 (11.9 MB/s) - `100mb.test' saved [104857600/104857600]
      
      January 7, 2013 @ 9:34 pm | Reply
  30. Picked up one of these Dallas boxes for our growing vpn services.
    Very happy so far ! Speeds are great.

    ————Test results—————
    Download speed from Softlayer Dallas : (11.8MB/s)
    Download speed from Softlayer Seattle : (7.26MB/s)
    Download speed from Softlayer Washington DC : (9.24MB/s)
    Download speed from Softlayer Houston : (11.3MB/s)
    Download speed from Cachefly : (11.6MB/s)
    ————Done———————–

    Thanks,
    Anthony

    January 12, 2013 @ 5:32 pm | Reply
  31. ravi:

    Is this offer still going on or its closed. When we are trying to buy it we get a error as # The promotion code entered has already been used #. Can you look into this

    January 29, 2013 @ 12:59 am | Reply
  32. Sebastian:

    They just randomly suspended my service, no reason provided. Not responding to ticket.
    Has this VPS provider gone rogue? this is the first time ive had problems with them.

    March 10, 2013 @ 9:58 pm | Reply
    • Sebastian:

      Scratch what I had said previously, I am pretty sure they have gone rogue.
      They are telling me (I think, very hard to understand) I am now only allowed to use 20% of the CPU usage I had purchased because otherwise I am ‘going over’ and overloading their servers. And for using my purchased amount of CPU speeds, I am now suspended.

      March 10, 2013 @ 10:04 pm | Reply
      • Sebastian:

        Continued… The customer support replied, they told me I was sent an email about my suspension, yet, there was no email in my spam, or inbox. I told them I didn’t get an email and the customer support literally CHALLENGED me with “Then how did you know it was suspended?”
        HMMM I don’t know, maybe that my server randomly quit on me, and it says SUSPENDED on my services page?

        March 10, 2013 @ 10:15 pm | Reply
  33. Just purchased a VPS from this company, needed a ddos protected system to host my darkrp server, since it seems to be a giant target. The installation was pretty quick, machine has pretty decent network speeds, but i’ve been tinkering around for the past 24 hours, hitting up all the forums asking for the support, trying to get the gameservers installed on this machine to contact steam’s masterserver list, ive tried multiple installation methods & operating systems, NOTHING WORKS. As for the support team, yes they barely speak the language and would rather blame your setup/configuration than try and troubleshoot something that’s most a problem on their end.

    July 27, 2015 @ 9:23 pm | Reply
    • thekreek:

      They have a very strict policy in their TOS regarding game servers “Games Servers Maybe allowed as long as no overload to CPU and I/O all the day If you feel unable to follow or Managed your Games Servers Please do not order with us.” did you read the TOS before ordering?

      July 28, 2015 @ 4:06 am | Reply
    • We are unmanaged services unfortunately we can’t help you to installing your games server if VPS not working please contact us.

      September 11, 2015 @ 4:43 pm | Reply

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