John, from ServerHub, is back with three exclusive offers for LowEndBox readers. Compared with last time; additional cores, diskspace, bandwidth and IPv4 addresses have been added amongst the plans.
LEB1-X 1024MB
| LEB2-X 1536MB
| LEB3-X 2048MB
|
ServerHub have been featured on LowEndBox twice before. Nevada based ServerHub have been in the hosting industry for 12 years now and previously operated as Infinitie Networks. The LEB2-X and LEB3-X plans come with more than one IPv4 addresses. With ARIN set to get tougher on IPv4 allocations, plans like this will likely not be possible in the future. You can view this offers landing page here. Previous reviews have been mixed. If you’re a customer, do share your experience with us!
ServerHub accept payments via Visa, MasterCard, AMEX, Discover and PayPal. No money back guarantee or refunds are offered. A range of add ons (disk, ram, bandwidth and CPU) can be purchased when ordering. Additional IPv4 addresses are charged at $1.25 each per month. They allow all legal content including IRC, VPN/Proxies, Adult etc. For more information, have a read of their Terms of Service.
Network Information:
Servers are located in either Phoenix, Arizona:
Test IPv4: 50.2.0.34
Test IPv6: 2607:ff28::1:0
Test Files: 50MB | 100MB | 500MB
Related Posts:
- How To Create a DNS Server On Ubuntu 18.04 - July 10, 2019
- How To Create a DNS Server On Debian Stretch - June 27, 2019
- How To Install and Use A Plex Media Server On Raspbian Stretch - June 17, 2019
Sale 2 ipv4s at $5, do you have a owned ip allocation?
accept skrill?
I get fraud order notice
Invoice #34640
Invoice Date: 08/02/2013
Due Date: 08/02/2013
please accept my invoice
Baresta,
We will have one of our billing specialists remove the fraud flag for you
Hi, I Can’t enable tun/tap from VPS panel. Please Fixed it.
Last login: Sat Aug 3 08:40:40 2013 from 116.251.212.35
[root@pikacu ~]# cat /dev/net/tun
cat: /dev/net/tun: No such device
[root@pikacu ~]#
I have sent ticket before I write it. and How if I want to read may last Ticket… I,m not see this options.
Thanks.
You are all set to go. Fraud Flag removed.
Hi, I Can’t enable tun/tap from VPS panel. Please Fixed it.
Last login: Sat Aug 3 08:40:40 2013 from 116.251.212.35
[root@pikacu ~]# cat /dev/net/tun
cat: /dev/net/tun: No such device
[root@pikacu ~]#
I have sent ticket before I write it. and How if I want to read may last Ticket… I,m not see this options.
Thanks.
baresta,
Have you sent in a ticket? Our team will be able to enable that quickly for you.
Cheers!
I bought your vps a few months ago. Your vps always can’t reboot :(
good offer but 1 month billing cycle is few, i ever pay a six months or a year.
Is Dallas available in this?
Landing page and order form show so.
Yes, this offer is available for our Dallas datacenter as well.
Please could you provide a test IP for your Dallas?
@ Chinmay Joshi. Yes, this is available for Dallas. Feel free to order a Dallas VPS.
Their helpdesk have problems .
I submitted a ticket ID: QGS-462-75811, i can not login helpdesk myslef also they not reply .
I will look into this for you :)
We did receive your ticket and I do show a response was processed
I used them earlier. Unfortunately, their support sucks.
To get a reply, you need to wait a minimum 24 hours(many times 2-3 days).
I do see similar reviews on WHT on their service even now.
They have very nice offers. But, because of their support it is better to stay away.
Raghavehendra,
I am sorry you had problems with our support team. We strive for top notch support, and I am sorry your experience was less then desirable. Please contact us via the ticket system. We would love to discuss your past issues and ensure any issues you had in the past are resolved.
I can do nothing but agree. My ticket #SEJ-890-90328 opened the 19th July hasn’t even got a proper reply yet.. Stay away!
Our billing department had responded to the ticket since the 19th. It seems that you were charged for the month of July when you shouldn’t have been due to a paypal subscription error. Please respond to the ticket so that we are better able to assist you. If you’re still have issues contact management team personally at management at serverhub.com and we’ll assure that everything is being taken care of :).
You responded around when you replied to my comment. I replied, but haven’t recieved a reply since (days).
I don’t know about you, but I just signed up for an account the other day, and their support has been excellent. Initially, my vps wouldn’t start, and they were very prompt in getting that fixed. Then I had problems with my firewall, there were iptables kernel modules missing on their host, which they quickly enabled for me.
I was expecting them to tell me they wouldn’t enable the modules, but they did, and very quickly.
So so far, based on their prompt response time alone, I would purchase more servers from them!
Yep that is true and I ahve to second that!! Pre-sales ticket posted on 8-8-13 and no response!
What is the name of the datacenter in Phoenix?
PhoenixNap :)
My guess would be the Eonix cage in Phoenix NAP since a)ServerHub is owned by Eonix b) the traceroute shows Eonix as the last hop before speedtest.serverhub.com c) there’s a big “datacenter” link on every page of ServerHub’s site :)
If you’re wondering “how can they offer 6 IPs?”. The answer: Eonix owns a few IPs: 274,000 IPv4 originated http://bgp.he.net/AS30693)
have you any other products? for example:128MB or 256MB
zxsdw
We have a wide variety of Virtualization products to choose from. If the LEB ones don’t suit your needs, you can always check our our VPS page or contact us for more information
All we know, “very cheap” is not good feature…
You have not support Ticket up till now 3 week happened
I order a vps from them,but now still not active,long time.
Can you provide me with an Invoice # so I can make sure you are taken care of? Sometimes orders go into a pending review state. Let me know as soon as you can
Invoice #19736
this is the cpu?
# more /proc/cpuinfo | grep “model name”
model name : Genuine Intel(R) CPU @ 2.00GHz
model name : Genuine Intel(R) CPU @ 2.00GHz
model name : Genuine Intel(R) CPU @ 2.00GHz
Invoice #19745. Paid 12 hours ago, no service yet.
Not marked as fraud, just pending. No instant setup?
@ServerHub : Can you please respond to this ticket: KAB-706-28787
@ MVR it looks like the ticket is related to an affiliate account you want. I have alerted an affiliate manager who will be able to help you and will be in contact you shortly. Likely directly to your email
No reply yet from your team.
jjdev,
It looks like your account was set in pending status. We have cleared that and you are all set. Services are active!
Excellent, thanks!
You are very welcome jjdev!
Any plans for 1gbit ports?
These VPS must be overselled seriously. I just bought a LEB2-X 1536MB and did a few download test using “wget” command, the speed is lower than 800K/s most of the time, while my other VPS on Digital Ocean got a average speed of 30M/s.
Too bad, Their TOS says they don’t provide trial periods so there is no way to get money back.
Hi,do you have any Xen plan?
i don’t like OpenVZ
@ MegaHack, we will have Xen plans coming soon. So far we have OVZ LEB plans
Any else noticing horrid network speeds? If you purchased, post your results.
For those who cares, the speed of LEB2-X 1536MB
Command:
wget freevps.us/downloads/bench.sh
./bench.sh
Result:
CPU model : Genuine Intel(R) CPU @ 2.00GHz
Number of cores : 2
CPU frequency : 600.000 MHz
Total amount of ram : 1536 MB
Total amount of swap : 512 MB
System uptime : 1 day, 14:19,
Download speed from CacheFly: 2.35MB/s
Download speed from Coloat, Atlanta GA: 219KB/s
Download speed from Softlayer, Dallas, TX: 230KB/s
Download speed from Linode, Tokyo, JP: 348KB/s
Download speed from i3d.net, NL: 377KB/s
Download speed from Leaseweb, Haarlem, NL: 473KB/s
Download speed from Softlayer, Singapore: 578KB/s
Download speed from Softlayer, Seattle, WA: 714KB/s
Download speed from Softlayer, San Jose, CA: 1.24MB/s
Download speed from Softlayer, Washington, DC: 1.24MB/s
I/O speed : 131 MB/s
@ Lance those speeds are not common. Please open a ticket with your information and we will investigate and correct this issue for you
Lance,
Thanks for bringing these speeds to our attention. We strive to be one of the top providers in the marketplace. We reviewed the data you submitted. It was absolutely not acceptable. We pulled an emergency maintenance window and upgraded to a higher quality Cisco Enterprise Switch Fabric.
The new results for the cabinet where some of the VPS servers reside is now as follows:
[root@PHX1 ~]# wget freevps.us/downloads/bench.sh -O – -o /dev/null|bash
CPU model : Genuine Intel(R) CPU @ 2.00GHz
Number of cores : 12
CPU frequency : 1700.000 MHz
Total amount of ram : 15886 MB
Total amount of swap : 63199 MB
System uptime : 12 days, 16:35,
Download speed from CacheFly: 40.1MB/s
Download speed from Coloat, Atlanta GA: 24.4MB/s
Download speed from Softlayer, Dallas, TX: 55.4MB/s
Download speed from Linode, Tokyo, JP: 9.61MB/s
Download speed from i3d.net, NL: 7.37MB/s
Download speed from Leaseweb, Haarlem, NL: 6.65MB/s
Download speed from Softlayer, Singapore: 3.49MB/s
Download speed from Softlayer, Seattle, WA: 21.7MB/s
Download speed from Softlayer, San Jose, CA: 22.8MB/s
Download speed from Softlayer, Washington, DC: 11.11MB/s
I/O speed : 225 MB/s
[root@PHX1 ~]#
@John
Thanks for the upgrade, the speed is much better now.
This is the LEB3-X 2048MB in Phoenix.
CPU model : Genuine Intel(R) CPU @ 2.00GHz
Number of cores : 3
CPU frequency : 400.000 MHz
Total amount of ram : 2048 MB
Total amount of swap : 1024 MB
System uptime : 1 day, 19:57,
Download speed from CacheFly: 3.50MB/s
Download speed from Coloat, Atlanta GA: 1.10MB/s
Download speed from Softlayer, Dallas, TX: 2.14MB/s
Download speed from Linode, Tokyo, JP: 734KB/s
Download speed from i3d.net, NL: 489KB/s
Download speed from Leaseweb, Haarlem, NL: 622KB/s
Download speed from Softlayer, Singapore: 667KB/s
Download speed from Softlayer, Seattle, WA: 1.11MB/s
Download speed from Softlayer, San Jose, CA: 1.31MB/s
Download speed from Softlayer, Washington, DC: 1.20MB/s
I/O speed : 167 MB/s
@Georanger, those speeds are not common. Please open a ticket with your information and we will investigate and correct this issue for you
@Georanger
Thanks for bringing these speeds to our attention. We strive to be one of the top providers in the marketplace. We reviewed the data you submitted. It was absolutely not acceptable. We pulled an emergency maintenance window and upgraded to a higher quality Cisco Enterprise Switch Fabric.
The new results for the cabinet where some of the VPS servers reside is now as follows:
[root@PHX1 ~]# wget freevps.us/downloads/bench.sh -O – -o /dev/null|bash
CPU model : Genuine Intel(R) CPU @ 2.00GHz
Number of cores : 12
CPU frequency : 1700.000 MHz
Total amount of ram : 15886 MB
Total amount of swap : 63199 MB
System uptime : 12 days, 16:35,
Download speed from CacheFly: 40.1MB/s
Download speed from Coloat, Atlanta GA: 24.4MB/s
Download speed from Softlayer, Dallas, TX: 55.4MB/s
Download speed from Linode, Tokyo, JP: 9.61MB/s
Download speed from i3d.net, NL: 7.37MB/s
Download speed from Leaseweb, Haarlem, NL: 6.65MB/s
Download speed from Softlayer, Singapore: 3.49MB/s
Download speed from Softlayer, Seattle, WA: 21.7MB/s
Download speed from Softlayer, San Jose, CA: 22.8MB/s
Download speed from Softlayer, Washington, DC: 11.11MB/s
I/O speed : 225 MB/s
[root@PHX1 ~]#
Speeds are a lot better now.
CPU model : Genuine Intel(R) CPU @ 2.00GHz
Number of cores : 3
CPU frequency : 400.000 MHz
Total amount of ram : 2048 MB
Total amount of swap : 1024 MB
System uptime : 2 days, 19:55,
Download speed from CacheFly: 28.4MB/s
Download speed from Coloat, Atlanta GA: 16.3MB/s
Download speed from Softlayer, Dallas, TX: 26.0MB/s
Download speed from Linode, Tokyo, JP: 10.8MB/s
Download speed from i3d.net, NL: 4.69MB/s
Download speed from Leaseweb, Haarlem, NL: 3.53MB/s
Download speed from Softlayer, Singapore: 3.06MB/s
Download speed from Softlayer, Seattle, WA: 24.6MB/s
Download speed from Softlayer, San Jose, CA: 26.8MB/s
Download speed from Softlayer, Washington, DC: 8.24MB/s
I/O speed : 102 MB/s
Ive been a customer with these guys for over 2 years. They are really good. Always keen to please and ive had lots of tickets. They have stepped it up with the rebranding and been good. Server wise it is speedy. Doesnt feel over sold but can always be better. I want to order more ! :-) How much more for cpanel John on the LEB3 ?
Peter, feel free to send a message to sales, we will help you get cPanel on your plan! Thanks so much for the positive review. I am glad to hear it!
It has been 5 hours and my server’s status is still “Pending”. Left a message two hours ago still nothing… (Invoice 19899)
Anyway is is fixed now.
Hello,
I tried to put in an order and have failed. The first time the discount did not work, I changed the amount to 12 thinking it would bill me for a year. The second time the order just wound not go through. The order has been listed as fraud (probably due to MaxMind issues and the number of VPS’s (I only need one)). Can you please fix my invoice (Invoice #4299360165) so that I can pay you (for a year)?
Thank you //Terance
We have manually approved your order.
VERY FAST SERVICE and ONE OF THE BEST DEALS!!!
I have experienced literally none of the problems mentioned here. My VPS (LEB3-X in Dallas) was set up instantly, the speed is great, and all the tickets I’ve sent their way (I have had a LEB3-R, info here for a while and sent a ticket or two about it) have been answered swiftly. I am mildly disappointed by the fact that I didn’t have any IPv6 addresses on this new VPS, when I ticketed they said they were almost out, which is rather hard to believe, because…IPv6. But they did get me two which is fine for now, and they work normally. Download speed is more like gigabit than 100mbit, I’m averaging as much as 60MB/s to locations such as Chicago and Miami. 27MB/s to NYC. No complaints whatsoever.
D,
I am currently located in Europe. I travel through-out Europe, Asia, ME and Africa. If I am having problems placing an order here, then others are possibly having the same problems, and just have not said anything. There is a great deal of fraud in this business, so I understand that they would flag my order, but they should have a way to communicate when these issues come up.
V/R // Terance
David,
Thanks for much for the praise. The IPv6 we ran out of, wasn’t our IPv6 as a whole. It was just what was allocated for that specific node. =) We are allocating additional v6 to that node today.
Cheers
OK, thanks for clearing that up. I would appreciate it if you could allocate me some additional addresses once that’s done and update my ticket, which is on hold. Please :)
Had to bump my ticket to get a response, but when I did it was again resolved fairly quickly, and I got a 7 day extension on my next due date for the “inconvenience”. It wasn’t really an inconvenience, but hey, I’ll take it!
I had 3 VPSs with them. I am cancelling them all. 1st cancel some minutes ago. Others will go same way soon.
The story:
With my first VPS everything was fine.
With my second VPS it took 8 days and several tickets to be able to download and install Webmin… then after some weeks, despite CSF installed and still no sites there I got a notice that VPS was compromised and the null routed/disabled. It was on 22th July. No answer to my tickets until now. No answer to my tickets about my not answered tickets until now.
With my third VPS I had several issues with Virtualmin install and stop worrying about when was able to find all 3 VPS used different base images. Cancelled after first month.
To tell the truth I really like to have so many ips available on a plan and, for obviously oversold hardware, everything about speed and performances was acceptable for me.
But to do something useful with VPSs I also need support answer in less than 1 day, to be able to work with clients, and about same image of chosen distro on every install, to avoid restarting install procedure with every VPS I get. Luckly I always test/play with servers for a while before using them for any client. So I am losing only some usds not clients.
So if you feel lucky and/or have lots of spare time go for this provider. If you are a busy adult stay away.
@Apolo, that definitely doesnt sound right. Can you please contact our support team with reference # 080513032 and copy and paste your correspondence here. I would love to have this investigated and immediately resolved for you
@John
I can detail things a litle:
about 1st VPS
Everything went perfect. Only issue I had was Virtualmin showing wrong mem size – that not happens on several others VPSs (but they dont have “2gb”…)
about 2nd VPS
You can see tickets ZMU-301-60652 (solved), KOQ-392-37142 (mail reply – no answer, forward about – no answer) and KOQ-392-37142 (no answer) to verify what I said.
Of course I paid on due date (26th) even with suspended service.
about 3rd VPS
I gave up about install procedure after strong Webmin issues as said and after conclusion of different images (maybe usual on bigger providers and several DCs like you – I really don’t know)
You must agree that paying 3 VPS and having 1 able to be used is hard to accept.
Where/How you want me to use that reference? Tried to contact your support before, from email and from ticket system without any kind of reply…
@ALL READERS
To be completely fair where you read “tickets” you must read “ticket instances” (1st issue) or “ticket reopens” (2nd issue) on top previous post.
@ Apolo,
It appears you listed KOQ-392-37142 twice in your post. The first ticket that was answered was general support related. But KOQ-392-37142 as you mentioned was a Trust & Safety issues due to a policy violation. I have re-opened that ticket for you so you may appeal that restriction provided the issue that lead to the restriction is resolved.
Do you have a third ticket number?
@Apolo
Thanks for the response. I am reviewing these now and will personally update you.
If you wish to contact me directly please use johnb@ and then our domain and I will personally follow up with you via my email as well
You talked. We listened. We have upgraded some of our core switch fabrics today, so those lower speeds effecting some customers have now been resolved.
System uptime : 12 days, 16:35,
Download speed from CacheFly: 40.1MB/s
Download speed from Coloat, Atlanta GA: 24.4MB/s
Download speed from Softlayer, Dallas, TX: 55.4MB/s
Download speed from Linode, Tokyo, JP: 9.61MB/s
Download speed from i3d.net, NL: 7.37MB/s
Download speed from Leaseweb, Haarlem, NL: 6.65MB/s
Download speed from Softlayer, Singapore: 3.49MB/s
Download speed from Softlayer, Seattle, WA: 21.7MB/s
Download speed from Softlayer, San Jose, CA: 22.8MB/s
Download speed from Softlayer, Washington, DC: 11.11MB/s
I/O speed : 225 MB/s
[root@PHX1 ~]#
I’m just here to add my two cents. Offer sounds great with those IPv4s and decent RAM, so I placed an order for the LEB3-X last night. An entire business day has now come and gone with the order still “Pending”. I raised a support ticket and emailed support@serverhub.
It took about half an hour for me to get a response to both my email and my ticket, which isn’t bad in general and good for what I consider after regular hours. My order is processed and my VPS provisioned and the guy seems nice enough.
It appears some of their orders are going into some kind of manual provisioning queue, but I’m good to go. Anyways, here’s what I got with an LEB 3-X in Dallas:
CPU model : Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz
Number of cores : 3
CPU frequency : 799.987 MHz
Total amount of ram : 2048 MB
Total amount of swap : 1024 MB
System uptime : 1:00,
Download speed from CacheFly: 10,1MB/s
Download speed from Coloat, Atlanta GA: 8,54MB/s
Download speed from Softlayer, Dallas, TX: 9,56MB/s
Download speed from Linode, Tokyo, JP: 3,58MB/s
Download speed from i3d.net, NL: 2,80MB/s
Download speed from Leaseweb, Haarlem, NL: 3,54MB/s
Download speed from Softlayer, Singapore: 3,03MB/s
Download speed from Softlayer, Seattle, WA: 5,79MB/s
Download speed from Softlayer, San Jose, CA: 5,86MB/s
Download speed from Softlayer, Washington, DC: 5,72MB/s
I/O speed : 132 MB/s
your cpu at 3x799Mhz is slow even with vps with 1 core xeon 3ghz+ cpu is going to be fater.
fater = faster
Yeah, CPU could be better. What’s your point? People get VPS for different reasons. If you don’t like it, don’t buy it.
The frequency is low just because the CPU is idle – the reason is to save some power. It will jump back to 2.4 GHz when stressed.
I sent many tickets,but no reply,how can I reintall OS ?
Our installation process is automated. From the control panel you can choose “reinstall” we have many OS templates you can use to complete your install
Where is the url of control panel ?
Serverhub ARE PLAIN CROOKS!!!! I HAVE HAD MY SERVER FOR 6 DAYS AND ONLY INSTALLED CPANEL AND SENT MYSELF A TEST EMAIL TO CHECK SMTP AND NEXT MORNING I GET SUSPENDED!!!!! I HAVE NEVER EVEN USED THE SERVER OR INSTALLED ANYTHING ON THE SERVER!!!!!! I JUST FINISHED WRITING MY REVIEW WITH THE BBB AND WILL BE CONTESTING THIS AS THEIR CUSTOMER SUPPORT IS HORRIBLE. I HAVE HAD WAY BETTER EXPERIENCES WITH CHEAPER COMPANIES!!!! DO NOT USE THEM!!!!! UNLESS YOU WANT TO JUST GIVE YOUR MONEY AWAY TO CROOKS!!!!!!
Dereck
I do not show your account as being suspended.
I would be happy to help look into your concerns. If you wish to email me direct using johnb@
I will go ahead and personally assist you.
Again, I do show your services as being online
i received the email stating I was suspended. even if it was sent in error it is unacceptable practice and terrible customer service!!! FYI I can’t log into my account so from my end I am Suspended
I got the LEB3-X. This VPS is is a dog. Slow website load speeds. Support just giving me the run around answers.
If you are looking for performance you better look for other providers.
VPS-user
I would love to assist you with this and see exactly where you are having issues with performance
Can you contact me directly? This could be a node related issue. But I cannot know for certain without additional information
LOL
I signed up with Bandwagon few days ago, and their $1/month VPS is 2 to 3 times faster than your $7/month 3x400MHz VPS!
I’ve been using a couple of their servers for about two months. One of them is a mail server for several domains. It runs very well for that purpose.
The other is just a development server at this point but I am pleased with the performance.
Had my vps for a few days now and I have to say service has be great. Absolutely no complaints, especially for the price. Speed is more than adequate. Keep up the good work.
Hi. I have one in Phoenix, AZ.
CPU model : Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz
Number of cores : 1
CPU frequency : 1200.000 MHz
Total amount of ram : 1024 MB
Total amount of swap : 512 MB
System uptime : 4:30,
Download speed from CacheFly: 40.9MB/s
Download speed from Coloat, Atlanta GA: 21.6MB/s
Download speed from Softlayer, Dallas, TX: 9.79MB/s
Download speed from Linode, Tokyo, JP: 4.42MB/s
Download speed from i3d.net, NL: 3.60MB/s
Download speed from Leaseweb, Haarlem, NL: 6.88MB/s
Download speed from Softlayer, Singapore: 2.85MB/s
Download speed from Softlayer, Seattle, WA: 20.9MB/s
Download speed from Softlayer, San Jose, CA: 17.0MB/s
Download speed from Softlayer, Washington, DC: 3.24MB/s
I/O speed : 103 MB/s
Although many complains to your server but i appreciative your supports in here:”The customer is always right”.
To all,with low price you guys couldn’t require more than Serverhub. I feel satisfaction expect a bit OS image i can choice in OpenVZ :D
Thanks so much for the praise and posting your speeds!
I am so glad to hear about the positive experience you are having with your service!
Can we pay quarterly ? billing cycle shows only a monthly pay.
Thanks for reaching out to us. As a standard we have per month billing.
However if you contact our sales we can do a custom quarterly payment
I paid for a 3 x server then went to bed. When I got up, it wasn’t provisioned, but a swift ticket to support and Eva M had me going within half an hour. Fiarly happy with the server so far, but must admit the speeds I get do fluctuate a bit, but then- how many places do you get this many IPv4’s for this price?
Here’s my bandwidth bench as of about 10 minutes ago:
CPU model : Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz
Number of cores : 3
CPU frequency : 799.987 MHz
Total amount of ram : 2048 MB
Total amount of swap : 1024 MB
System uptime : 21:24,
Download speed from CacheFly: 9.07MB/s
Download speed from Coloat, Atlanta GA: 7.89MB/s
Download speed from Softlayer, Dallas, TX: 9.26MB/s
Download speed from Linode, Tokyo, JP: 2.56MB/s
Download speed from i3d.net, NL: 1.91MB/s
Download speed from Leaseweb, Haarlem, NL: 2.33MB/s
Download speed from Softlayer, Singapore: 1.81MB/s
Download speed from Softlayer, Seattle, WA: 3.90MB/s
Download speed from Softlayer, San Jose, CA: 4.04MB/s
Download speed from Softlayer, Washington, DC: 3.47MB/s
I/O speed : 95.8 MB/s
I can’t enable the TUN interface from the control panel either…
I ordered one of these, it ended up in the Fraud review but they sorted that out for me right away. I started setting up my server and noticed that TAP/TUN was not enabled on it, so I looked to enable it on the SolousVM, as most other OpenVZ/SolousVM providers have the option in their control panel, but not on ServerHub. I opened a support ticket and asked them to enable it for me. John replied to my ticket and told me it had been enabled. I rebooted and tried it again, still not enabled, I replied and opened a new ticket stating it was still not enabled or working correctly from their side of things. I got another response saying that it indeed had been enabled. Rebooted two more times, still not enabled. I’ve replied to my ticket again, and even have provided a link from OpenVZ wiki on how to enable TUN/TAP on the host, and have asked to at least be moved to a node that TAP/TUN is for sure enabled on. Now I wait, 6 hours from when I got the first response, and no one is responding to my tickets anymore even. I emailed, sent a message on facebook, still nothing. I’ll let you know how it turns out, but I hope I didn’t make a mistake going with this company, as they have a no refund policy…
They fixed it for me finally, so I guess all is okay. Probably a slow response because it was a Sunday. Sorry guys, my mistake…
Day of the week would usually be a weak excuse, but with the offer they put here, I’m sure they have been inundated with a lot of serious tech-heads who all want special treatment in one regard or another. Not surprised their support is a little behind the average response curve. At least they are keeping up though! I can’t find any other offers anywhere that give you more than 1 or 2 IPv4’s- not to mention native fully supported IPv6?
No- I don’t work for them, just surprised that they aren’t already sold out ;)
D.
I ordered one today, my cpu showed ~700 MHz like some in this thread so I sent a support ticket and 10 minutes later they fixed it, see the benchmark. So far so good.
# wget freevps.us/downloads/bench.sh -O – -o /dev/null|bash
CPU model : Intel(R) Xeon(R) CPU E5-2609 0 @ 2.40GHz
Number of cores : 3
CPU frequency : 2399.963 MHz
Total amount of ram : 2048 MB
Total amount of swap : 1024 MB
System uptime : 5:58,
Download speed from CacheFly: 9.38MB/s
Download speed from Coloat, Atlanta GA: 9.02MB/s
Download speed from Softlayer, Dallas, TX: 8.51MB/s
Download speed from Linode, Tokyo, JP: 2.66MB/s
Download speed from i3d.net, NL: 3.52MB/s
Download speed from Leaseweb, Haarlem, NL: 2.54MB/s
Download speed from Softlayer, Singapore: 2.33MB/s
Download speed from Softlayer, Seattle, WA: 6.06MB/s
Download speed from Softlayer, San Jose, CA: 5.81MB/s
Download speed from Softlayer, Washington, DC: 5.08MB/s
I/O speed : 94.2 MB/s
I forgot to mention, I selected the Dallas server location for this.
After using my first Dallas VPS for a few days, I’ve really come to enjoy this provider. Quick responses on tickets. The benchmarks on my Dallas machine are great. It’s snappy and responsive. I went ahead and ordered a Phoenix LEB3-X package today because I’m so happy with the Dallas VPS.
Curtis
Thank you so much for the praise
The positive feedback is much appreciated!
Have two virtual hosts with them, and it works out fantastically! Support chat is handy and quick, and have not had any issues with their systems as of yet and it has been two weeks. Thanks!
Matthew
Thanks so much for the praise! I am glad to hear your positive review of ServerHub
I would just like to say that having signed up for a VPS (LEB3) yesterday I am very happy with the service. I did initially have a problem with the IP’s I had been allocated but I raised a support ticket and the issue was resolved within an hour. I may have only needed their support once so far but the experience was excellent. As for connection speed I’m happy with that too (the benchmark result is below):
Although it would be nice if the CPU speed was a little higher as has been mentioned here previously you get what you pay for and for the prices ServerHub charge the service is excellent. Highly recommended!
Thank you ServerHub
Not blowing these guys trumpets- only been a month so far, but so far, so good! Great server, good service. I know some have posted negative responses here, all I can say is you caught them at a bad time- which I know isn’t an excuse for a serious host, but at this price- buy 3, place them all over the world, they can’t *all* go down ! :)
Datasegment
Thanks for the praise! We definitely wouldn’t mind someone buying 3 and placing them across our datacenters :P
I haven’t used my two serverhub OpenVZ instances enough to get a great feel for performance but have to say customer service is brilliant. One of my instances was on a hardware host that didn’t have the needed kernel modules for connection tracking. Submitted a ticket and solved very quickly.
DaveQB
Thanks for the praise we really appreciate it! I am really glad to hear you are very happy with the support our team has provided you
I was worried when many on this forum were complaining about Customer Service. But, I still went ahead and took one of their LEB3-X box as I was drawn towards those 6 IPv4s. I had raised a couple of tickets to their Support and the Customer Service was pretty good and fast. Excellent, I would say!
The VPS too seems good, but I am still playing around with it. It did reboot suddenly twice initially. I could assign one of those instances to the enabling of Disk quotas that I had requested. I believe that does require a reboot. The other one was initially when I just got the VPS and anyway, its been two days and I didn’t notice any other issues.
John — Tried to order, but “MaxMind” shut me down. Apparently the MaxMind service flagged my order as “fraudulent” since my phone number area code is not associated with my business zip code (the area code is for a neighboring city, I don’t live at my brick-and-mortar place of business). It also flagged me because my email (not by EXACT email, but ‘*@gmail.com’) is linked to “fraud”. Silly. Worse yet, the person on live-chat shrugged it all off as no-business as usual, and directed me to email billing@serverhub.com to get it cleared up. Had the live rep been able to process the order, you would have a new customer. I hope you don’t pay for either service. Waste of time and worst VPS ordering experience to date.
Worst experience I’ve had ordering a VPS to date.
Hello J,
I am sorry to hear about your experience with the fraud system, if you would like to email me directly, I would be more then happy to assist you with this
I’ve had similar issues when I’ve tried to buy services- not just with this company either. THing is- with the free email providers, it’s possible for bots to try to create random accounts, using random credentials. Once you speak directly to the people at the other end and prove that you are a real person they are more than happy to assist.
I have two servers with these guys, one of which I have yet to set up and actually use- but so far, every support request or question has been answered very quickly, and all my issues addressed.
D.
I’m just coming here to say again how pleased I am with these VPS and this provider. I have now bought three provisions (LEB3-X) and they are pretty fast and smooth servers so far, and I’m totally happy with my purchases from these dudes.
anybody encountered downtime? have 2 vps and we got 21 min on phoenix and 74 min down on texas. i asked in cvhat they said they had a network issue but i dont see it anywhere in tweets or announcements.. anyone?
Overall I have been happy but right now my VPS in Dallas has been down for 42.5 hours now and counting. I have lodged a ticket and have had 2 responses to it in the last 42.5 hours, both saying they are looking into it.
Very disappointed at the moment.
I’m very disappointed in ServerHub; I hired a VPS from because of the IPv6 connectivity, which worked great. However, their IPv6 connectivity has now been down since their planned maintenance on 10/12/2013.
I have sent them a lot of mails, and they promised again and again IPv6 would be back ‘soon’ and their senior engineers are working on it.
However, after 3 weeks still no IPv6
Are there test details for TX?
Really a very good provider. Passed one year and i’m very happy using their VPS. Migration from other provider used to serverhub was a really good choice. For me tickets was fast solved and in a very professional manner. And the most important for me was service stability and with downtime on scheduled maintenance events only.
Currently i use other providers as well but this is probably one of the best. Don’t know if i was just lucky – but i’am very satisfied with service provided.
I’ve spent the last five days trying to order a $12 one-month plan and they are asking me the most ridiculous questions to verify me and I’ve already sent all kinds of documents, signatures, pictures, bank statements, driver’s license, passport, card details etc. And they still want more documents! I’ll be interested to see how this ends. If I get past the bouncer I’ll definitely have earned my one month of service lol!