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Interview with RackNerd CEO Dustin Cisneros: The Importance of Human Interaction in Customer Service

900 tickets a day with a 10-minute average response time? How is that possible? Is community provider RackNerd using some kind of advanced AI to handle requests? In this in-depth interview, RackNerd's CEO, Dustin Cisneros, talks extensively about how important human interaction is when servicing clients. It's an eye-opening look at how passionately a market leader focuses on quality service.

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Interview with RackNerd CEO Dustin Cisneros: The Importance of Human Interaction in Customer Service

Guest Post: 5 Tips To Succeed in the Hosting Industry in the New Economy by Dustin Cisneros, CEO of RackNerd

As part of our new Opinion-Editorial and Guest Article Series today we are talking about the impact of a potential US and Global Recession may or may not have on the hosting industry. To expand on the...

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Guest Post: 5 Tips To Succeed in the Hosting Industry in the New Economy by Dustin Cisneros, CEO of RackNerd

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