BlueVM celebreate their 3rd anniversary today, for which Justin has sent in four special anniversary offers. These offers are exclusive to LowEndBox.com and all feature their own panel: Feathur. Feathur is an Open Source (AGPL V3.0) control panel for OpenVZ and KVM and is available on GitHub. BlueVM Communications LLC are based in Honolulu and are dedicated to offering “low cost, high quality Virtual Private Servers (VPS)”. We have featured BlueVM quite some times since early 2012 and reviews have been mainly positive. After they had enough of SolusVM after numerous security incidents, BlueVM decided to write their own panel. Feathur is the result of that. It’s already in use at BlueVM (and has been for a while) but it is also available to the public and I believe other providers have started using it as well. Their hardware primarily consists of Intel E3-1240 servers (@ 3.4GHz) with 32 GB of RAM and 4 x 1TB or 2TB hard drives in RAID10. A review of their service (which includes Feathur screenshots & serverbear link) can be found here. And on behalf of LowEndBox: congratulations with three years in business!
BLUE2
| BLUE3
| BLUE4
| KVM4
|
BlueVM accept PayPal, Google Checkout and Bitcoin via Bitpay. Due to abuse of their previous refund policy, they no longer offer refunds on their services except in special cases. They provide a 99.99% uptime guarantee and provide service credits if they fail to meet this. According to their website, they undersell (typically they leave 500GB of HDD space free and 2-4GB of ram free). For more information, have a read of their Terms of Service.
Network Information
Buffalo, NY, USA
Test IPv4: s1.ny.bluevm.com
Test file: http://s1.ny.bluevm.com/100mb.test
Chicago, IL, USA
Test IPv4: s1.il.bluevm.com
Test file: http://s1.il.bluevm.com/100mb.test
Los Angeles, CA, USA
Test IPv4: s1.ca.bluevm.com
Test file: http://s1.ca.bluevm.com/100mb.test
Atlanta, GA, USA
Test IPv4: s1.atl.bluevm.com
Test file: http://s1.atl.bluevm.com/100mb.test
Dallas, TX, USA
Test IPv4: s1.tx.bluevm.com
Test file: http://s1.tx.bluevm.com/100mb.test
Piscataway, NJ, USA
Test IPv4: s1.nj.bluevm.com
Test file: http://s1.nj.bluevm.com/100mb.test
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Is there a coupon code or something for this? The prices on their website are all higher than what’s listed and there’s no KVM plan either.
The offer wasn’t supposed to post until tomorrow morning. We’re setting up the stock for this now.
I believe the ticket said on or after the 16th?
It’s still the 15th here, thought the timezone would be Buffalo, not Australia… ;)
those are monthly bandwidth, right?
If we already have plans (mine are BLUE3), can we get the reduced price for a renewal (if I buy more years on existing one).
If you renew now, yes.
Would this also be possible on my BLUE4 that I currently have? I have also submitted a ticket regarding having my current BLUE4 moved from Chicago to Dallas.
Thanks
Actually never mind on matching the price… I see my BLUE4 has more HDD and BW.
But I would still like it moved if possible :)
Why would you ever renew with this company?
@Bubba – are you happy with the hosting at this point?
Yes, I’m pretty happy. They suspended my servers because they were sending out more than 5 SMTP connections at a time. Once they verified with me that I wasn’t sending Spam I was whitelisted. Every now and then there is a service issue, but it’s not a problem with the way I have things setup. For the month I have 100% uptime on one of my servers and 99.35% on the other.
I bought a BLUE2, but its type is KVM from feathur panel, what is the problem?
If there’s an issue feel free to submit a ticket.
Me too. Is it supposed to be KVM?
… If I were to order BLUE2, could it ‘accidentally’ be deployed as KVM as well?
Feel free to fix your business. You go down more often than a ten cent whore.
But enough about your mom. Your uptime is awful. Find another profession.
BlueVM isn’t based in Hawaii.
http://www.sos.state.co.us/biz/BusinessEntityDetail.do?quitButtonDestination=BusinessEntityResults&fileId=20121292591&masterFileId=20121292591&srchTyp=ENTITY&entityId2=20121292591&nameTyp=ENT
BlueVM Communications LLC
Status Good Standing Formation date 05/27/2012
ID number 20121292591 Form Limited Liability Company
Periodic report month May Jurisdiction Colorado
Term of duration Perpetual
Principal office street address 4945 Mark Dabling Blvd #16, Colorado Springs, CO 80918, United States
Principal office mailing address n/a
Registered Agent
Name Justin David Johnston
Street address 4945 Mark Dabling Blvd #16, Colorado Springs, CO 80918, United States
Mailing address n/a
Of course, you also have to consider that it’s possible that the primary owner moved.
I think Justin moved to Hawaii. Company registration may still be Colorado-based but I remember him telling me he doesn’t live there anymore.
He moved back.
Finally got it changed over to OpenVZ (like its supposed to be). Here’s a benchmark from a LA VPS:
seem that is slow on I/O speed
quite slow to singapore from LA
They are pretty good, but they are easily suspend VPS, you never know when. And the support usually get back you next day. Slow I/O and network problems (packet loss). However they are cheap – that’s good.
They just suspended my VPS in LA. I have no idea why and, like you said, I cannot get anyone to respond to my ticket. Bummer.
BLUE3 not available in NJ, why?
Yes, would also like Blue3 in Pissthataway. I put in a ticket to BlueVM sales this morning asking this question. No reply… so I guess it’s not gonna happen. It’s their choice what to offer…no big deal here, but I see their NJ inventory of the smaller VPS’s aren’t selling too fast.
The problem with BlueVM is that on some nodes TUN/TAP is auto-disabled almost daily. My question is when you will resolve that? I’ve submitted over 20 tickets over the time for the same problem and each time they say is fixed and each time it keeps happening again.
YES! That’s very annoying. I thought it’s my problem only. Thanks for share the info.
The problem with bluevm is that their servers are down more often than not.
Can You please give me a valid coupon code.
Only problem with BlueVM is that all their IP addresses geolocate to New York.
That is a big problem for me.
I’ve contacted Johnston many times about it, he always says it does not matter to him.
I can only speak regarding my experience with their Dallas location …. but the service is god awful. https://imgur.com/0wzT8yT
Stay away from their Dallas location. Downtime and inaccessibility just about every other day. In some cases I couldn’t even reach the VPS for days at a time, and when I opened an “urgent” (yeah right) support ticket they’d get back to me days later saying “looks fine now” ….gee, thanks.
You get what you pay for — avoid BlueVM and just use DigitalOcean, Linode, or Vultr.
I’ve had BlueVM for the past year and I would stay away. They would randomly suspend accounts due to what they call “spamming”. I only had my personal site along with a disabled RTMP server installed on my VPS. No SMTP service running yet that was “standard” the excuse they gave. When I inquired about the issue, I got a standard reply two weeks later after which they reactivated my account only to be disabled again a few weeks after that. No help as to what was really causing the account to become suspended to prevent any future issues. Not worth it in my opinion.
Support is a little slowish, but else BlueVM is cool.
I’ve got several Blue4’s (I think 4 of them) a Blue 3 and a Blu0.5 with them and overall I’m satisfied. The only thing I would wish they’d improve (and the main reason I’ve stopped buying) is that ticket responses can take 2 or 3 days and even then the response may be just a “This is now fixed” or “We restarted the node.”
Overall, uptime is good at most locations but sometimes sh*t can go down at some locations and as tickets take a long time to fix you have to just wait. For their low low price I think BlueVM are cool. If they got their ticket response act together I’d have no problems recommending them.
you can get a VPS from a quality host with higher uptime and quicker ticket response time by paying $1-2 more per year, so it’s worth paying that $1-2 for the support. INIZ 256MB plan is around $14 vs BlueVM $13. So $1 buys you better support.
Yeah, I mainly use RamNode for almost everything now. Also finding HostHatch are exceptional and recently ForthCloud also very, very good.
Hello BlueVM admin I know I am not suppose to use this website for support but it has been half a day since you have replied my ticket. Why is my account suspended. I only have Cpanel DNSOnly installed?
Please reply. Thanks…
I’m tempted, but support is so slow that I’d hesitate to put anything critical on these boxes. They have pretty good service/price/etc., but when something goes down, you’re typically kept out-of-the-loop, and tickets aren’t replied to promptly enough. They could definitely be a top provider if this improved.
Yesterday I was gettinbg massive packet loss, sometimes even 100% of the test IP’s. Today everything looks OK, so not sure what was going on at BlueVM yesterday.
Also why have you got rid of the old uptime status script that showed the uptime in days. It was useful to look at the node uptime.
Any offers on 256MB available
CAUTION!!! SLOW TICKET RESPONSE if any over 17 days w/ no response and account now suspended
Whomever is playing hosting at bluevm:
Please check trouble ticket #329355 regarding a billing question from April 30(now the May 17th and still not addressed) on a missed invoice which I contacted you via your trouble ticket with no response. I have used your internal means of communication and continue to only receive bills and no response. Now my account is suspended. Not from use, but non payment.
For others:
Initially I started to test bluevm w/ a shared hosting account May 2013. After having minimal downtime and issues for a personal blog, I upgraded to a reseller plan in January 2014 with help from BlueVM’s owner,Justin Johnston – Owner / Senior Administrator (w/ issues).
I await your response and will continue to update status here later.
BlueVM restored my account and asked me to email them directly if i had any more issues. Also stated that this issue should have been resolved earlier. I received an invoice for the next year’s service and was recorded as paid.
The service is what i need, the support had not been there. Each time i have an issue, the resolution takes time. Again, I have not had a single issue with their service.
This is a SCAM. I ordered the 12$/year package and its been a day and they haven’t activated the server but still took my money.
I also lodged a ticket but haven’t received any email what so ever. Lodging a paypal dispute now and writing a bad review.
What a terrible site, i should have stayed with digitalocean, no wonder they are offering this at 12/year when other companies ask for 12/MONTH.
This may be because the companies charging you $12/month are ripping you off.
It’s not a scam. They are slow with tickets but it’s not a scam. If your server was in NJ then there does seem to be problem at NJ datacenters as my servers at NJ are having problems with various suppliers, but it is inexcusable that they have not contacted you
Okay the hosting was activated. But remember that activation is NOT instant with them, you have to wait a freakin day or maybe more for them to even notice your order.
Now lets see how the service actually is.
DO you really need instant gratification. Waiting 24 hours is not going to kill you.
Sometimes you need a server quickly, maybe to replace another one or something, so instant activation really should mean instant. And there are cases where 24hours can be the difference between looking reliable to your client and looking like you can’t keep your word.
I needed the server at that moment not a day later because i was testing something for my client. I ended up buying from digitalocean too and got the server from bluehost a day later. I don’t mind waiting but sometimes you need it instantly and a small note that says “hey there is not going to be instant activation” would have been very helpful. As you can read other people also complain of their slow support so i am not the only one.
As for their service, i am actually pleased with it. So i can definitely recommend them ignoring the delay in activation.
SAVE YOURSELF MONEY AND DO NOT BUY FROM THIS COMPANY.
Ever since I have been with them (last August), I have been having problems.
My VPS is most of the time unreachable (most of the times I try to connect) and I have to submit tickets to get it working again. They moved me to Buffalo and after some time problems started again. They supposedly resolved the issues, but NOT! Same problem. My VPS is basically idle all the time, it does not have anything install besides a basic rtmpdump, and running occasionally rtmpdump and cgi script for parsing text pages. So basically giving my VPS 0.000001% usage of resources.
My guess is they oversubscribe so much their nodes that it is not bearable, or allow gaming sites or something that block all resources. Or maybe they are simply inept ad don’t know how to properly run nodes.
Get a decent VPS form people like ChicagoVPS. BlueVM is just waste of money and time, and it will cause you extreme aggravation. Mark my words.
ChicagoVPS, decent? Please tell me this is a late April Fools Joke.
I have 5 vps’s with them. 3 openvz, i kvm and i openvz in switzerland. There are some minor issues from time to time, but generally they are extremely good for the price they offer. And if you have an urgent problem, justin or some of the team is always on their irc channel (you can find it from their site).
Bottom line: Value for money: thumbs up!
I already use their services and no big problems at moment. For the price/service they are good for me! I tried to order the special birthday plan but already out of stock! I will contact them to try to get a shoot :)
The support is good for the price paid. And you use the IRC you can found always someone that will help you! Not bad ;)
I’ve charged for this and that. But my VPS still down/suspended for whatever reason. Talked to support for refund and no respond. I’ve been a recurring customer for almost 6 months and this is what I got.
…
scam, slow respond. stay away.
Been a client for 10 days, 1 GB RAM, very happy so far. Wish I had picked a few more servers at that price now!
I’m impressed! You’ve managed the almost imsispoble.
Do you allow transmission-daemon?
It is really a SCAM. I have ordered a server with 2GB, no working server has been provisioned, and no response. I request a full refund, was told against their SCAMMING policy as they don’t allow for refund and they just take money without giving any services (SIC).
Stay away.
I told you!
BlueVM’s network is generally garbage and they have a no refund policy. I won’t be renewing and wouldn’t recommend them.
Don’t bother. VPS goes down between several times a day and several times a week. Support is useless.
I am with them around 1 month, their S6-NY server is down and already 4th day is passing (as of today), it took them 2 days to admit this, no updates to tickets, no response (only response I got, is a misleading “issue has been fixed” answer, while it is not!), support is like a Sphinx. Stay away at any cost.
Even they fix it, I would not keep going with them after seen their attitude to support tickets, whole 4 days of downtime is something unacceptable.
Seems I am ending up loss of one week of data and with $45.
update: 17 days of downtime already, like a joke.
final update: finally after 25 days of downtime they admitted they have lost my data and they’ve given me a new vps with one month free.
it is like compensating of poisioning from bad food with new pack of same food.
stay away at any cost.
I’m with Bluevm for 3 weeks. Really this is a very bad service.
My site is often downed and unconnect to vps. I have to manual reboot for 6 times without any reasons. They create the renewal invoice very soon within 2 week uses look like they are worry their customers will move to other providers.
At the time I post this.Their Feathur control panel is unable for connecting, and my vps is downed again.
I have lost the traffic, rank, time, revenue from ads when I host my site with them.
Stay away Bluevm
Terrible VPS.
Terrible service!!!
So far, this is terrible, I cannot even connect to putty or filezilla, sent in a support ticket and still haven’t fixed the issue. It’s been about 4 days now with one reply saying “Try now” and it still didn’t work.
Back reporting with the situation, its been 7 days now without access to my VPS via filezilla and putty, still no response.
Terrible service. My VPS is offline from yesterday. I have filed complain but no answer.
Before that I had packet loss of 90%. Avoid BlueVM.
I would like to repeat what others have said: this is an absolutely TERRIBLE host. My VPS constantly has a high load without me running anything on it. It seems like they’ve far oversubscribed their servers. I’ve experienced several unscheduled reboots and days of downtime. When I contacted support asking for a refund due to downtime, they simply sent back “thanks for your feedback.”
This company is a scam.
My VPS has 99.66% uptime according to NodeQuery over the last 127 days.
Guess I’m lucky ^^
It is worth noting that even your “lucky” results are below their guaranteed uptime
Stay away from BlueVM at all costs. My VPS there is totally unreliable. Lots of downtime. When it is running, it’s super slow.
Hi, the 1gb chicago isn’t working. Can you please advise?
Bought a server about almost a month from now, in the beginning it was horrible, couldn’t connect to SSH or anything, put up a ticket and it took around a week and a half to fix my problem. After that my VPS is now up and running without going down or anything.
Basically, the service is great, but the support is just horrid, it could take days, maybe even a week for them to answer your ticket, if your up for the wait.
I use bluevm vps service, and this is really disappointing, often down.