Julian, from AlphaRacks, has written us to share these offers with you located in Los Angeles, California, USA.
256MB VPS
| 3GB VPS
|
AlphaRacks is heading for being in business for two years, with their domain being registered half-way 2013. They don’t seem to be a registered business but their WHOIS information is public. While these offers were marked as exclusive in the ticket, I’ve also seen them on LowEndTalk, and they’re probably around at other places as well. Host nodes have Intel E3 CPUs and at least four hard drives in hardware RAID10. Reviews on their last offer were mainly positive. As always, we would like to hear from you if you’re a customer of AlphaRacks!
256MB VPS
| 512MB VPS
| Windows 1GB VPS
|
Payments can be made via PayPal, Bitcoin, and credit cards. There’s a 3-day refund guarantee in place, but be sure to read the Terms of Service for the specifics on that. As long as it’s legal in the USA, it’s allowed to be hosted on these servers, which includes IRC, adult content, and proxies. Again, all the details are in the Terms of Service, so read them!
Network information
QuadraNet – Los Angeles, California, USA
Test IPv4: 198.55.111.5
Test file: http://repos.lax-noc.com/speedtests/100mb.bin
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Buyers beware.
Link: http://www.webhostingtalk.com/showthread.php?t=1369662
04-25-14, 01:27 AM
alpharacks alpharacks is offline
Junior Guru Wannabe
Join Date: Oct 2013
Posts: 34
* Selling my VPS company for cheap, will accept any offers
Hi,
I am selling my VPS company, http://www.alpharacks.com. Below is the income forecast, let me know if you are interested, I will accept any offers, just make yours, I am tired of hosting industry, just wanted to get rid of it.
I will give you all accesses and domain. I currently have 2 VPS nodes with QuadraNet, not much clients, 70+ active clients only. (with only 1 dedicated server client and the rest are VPS clients)
You can add my gtalk: alpharackshost@gmail.com to discuss more, thanks
USD Currency
Monthly: $610.65 USD (63)
Quarterly: $135.95 USD (10)
Semi-Annually: $183.78 USD (4)
Annually: $390.10 USD (10)
Biennially: $0.00 USD (0)
Triennially: $0.00 USD (0)
Est. Annual: $8629.26 USD
This company is a fraud.
I took a vps node and connected via paypal subscribe.
after completion of the sixth month payment they send the invoice again and cancel paypal subscribe method as a payment mode.
Then to avoid downtime i made the payment for second time. And created a support ticket.
No body cared about the ticked to reply and no-one is there to reply.
I wiped the data and deleted the node.
After couple of months they reply they are having new offers from 10$ per year onwards.
They will collect money and vanish at a time and come back again.
Rethink if you are attracted with their tempting plans.
Craja, we are definately not in the business of fraud nor taking people’s money for services that we are not providing. From what I gather, you canceled a service with us but forgot to cancel the subscription with PayPal’s website..
Ultimately it is the customer’s responsibility to manage their PayPal subscriptions, but if a customer has accidentally forgotten to cancel it after canceling a server, we will gladly refund it. Please contact us at support at alpharacks.com and mention me, I will take care of you.
Julian
Not to start anything, but wasn’t this company/site for sale on WHT?
@XFS_Duke said “Not to start anything, but wasn’t this company/site for sale on WHT?”
That was early last year.
The business was however mentioned on WHT 3 days before this offer was posted because people who were never customers were allegedly receiving unsolicited email advertisements.
WHT post link with copy of the unsolicited email ad: http://www.webhostingtalk.com/showpost.php?p=9349809&postcount=6
For reference, FTC CAN-SPAM Act Compliance Guide: http://www.ftc.gov/tips-advice/business-center/can-spam-act-compliance-guide-business
“They don’t seem to be a registered business but their WHOIS information is public.”
If they’re not a registered business then their WHOIS info is incorrect because ICANN requires that the registrant be a legal entity (i.e. a registered business or a person if it is a sole proprietorship). You can’t use a D/B/A name as the registrant.
Yes it was, not sure if this is relevant
http://www.webhostingtalk.com/showthread.php?t=1369662
was reluctant to purchase but will try them out they look good….
That’s not necessarily a bad thing. In my opinion, a hosting provider that is put up for sale means that the provider wants their customers to be better taken care of. 9 times out of 10 the provider that acquires it is better than the people running it before. Selling it is alot better then just getting up and leaving one day out of the blue. In cases like EIG however, that’s when you want to run away as fast as you can.
Yea. I was gonna make an offer for the company. Seems nobody is replying to the WHT post, so that’s why I didn’t.
AlphaRacks is not for sale.
Julian
Do you provide SSD RAID and Cached with DDOS protection..??
– Extra IP?
– Any VPS in Europe..?
Fred, our servers are powered by enterprise hard drives in hardware RAID10 with write-back caching. So they are pretty fast and powerful :-). DDOS protection is a service we can offer upon request, contact our sales department to discuss pricing for it at sales at alpharacks.com.
Extra IP’s are $1.50/month. We currently do not sell VPS in Europe.
Julian
Julian, big positive for Bitcoins! :-)
We are proud to accept Bitcoin :-)
Julian
Here’s a benchmark of the VPS I got from their Cyber Monday specials
That alpharack website looks well done and not of a shaky store front attraction. Sure the guy had it for sale mid last year but this $5.99 vps offer is sweet.
Just a heads up, the claim on their homepage that deployment is instant is false. I paid twenty minutes ago and am still awaiting deployment.
I paid with paypal but its still marked as unpaid. I opened a ticket but no response for 9 hours ..
I bought two and they were instantly deployed. I have messaged support several times and the responses have all been quick. Sometimes within a minute.
Yes – our VPS servers are instantly deployed.
Julian
Deal with caution.. Website says instant deployment and 24/7 support. Its been three and a half hours and I’, still waiting for provisioning.. The only response I get to support tickets is “Well, I can’t help you, but don’t worry someone else will later.” Contacting bank soon.
Heath, I do apologize for the inconvenience, it appears that your order was placed with a hostname that was not a minimum of 4 characters in length. This exploits a known SolusVM/WHMCS module bug that breaks the deployment automation. While this is certainly not your fault, we encourage you to utilize a hostname that will be 4 or more characters in length so that there is no delay on subsequent deployments. Have a great day!
Julian
Good analysis. After reading the article, I also decided to choose the VPS hosting for the website. I have 24/7 customer support at a low price with VPS hosting from creativeON.com got the best deal on.
First impressions not good. Signed up, 30 minutes later get welcome email saying server is online when it isn’t.
Also received signup confirmation with my password I signed up with in plain text.
^ And hour and a half after being told its online, its online.
I ordered one yesterday, so far so good they delivered the product in no time. this is my first windows vps , but i was not used to see on vnc how someone is setting it up (disk fix and network)
Great! Have fun with your Windows server.
Julian
Alpharacks is great. Got a 3gb RAM ubuntu 14 box in LA thru them in January 2015 and it has been nothing but awesome since. I have seen 0 performance issues (whereas i had a ton of I/O problems on Demonvps). The VPS was up in running within minutes of my purchase through paypal. I will continue with them until further notice. If I have any problems I’ll come back and comment. Would totally recommend.
I’ve hosted with at least 10 other companies, and this is one of my top 3 experience and price wise.
Thank you for the review and for choosing to host with us.
Julian
I am incredibly frustrated right now. About three hours ago both VPS I purchased from them went down as “SUSPENDED.” I was confused and sent them a message. At first I was elated! They responded within minutes, server came up. Less than a minute later servers go down. I respond to their message. They tell me it’s back up (same text as last message.) I try again. Servers go down a minute later. They respond saying it was flagged for high processes. I explained why and sorry that I missed the part in the TOS that said I needed to let them know I was running Game Servers.
Over the last three hours they have responded to each one of my messages. And each time is either one of three different responses. Almost canned. Which I get, canned messages happen — But Two of which they didn’t even pertain to the issue!
I need my data. I’ve told them this.
One of the email’s said I should just wipe it and reinstall the OS. I NEED MY DATA. Why would I do that? The machine isn’t compromised. The machine should be working appropriately. The gameserver isn’t set to automatically start running, so I say again, NOTHING should be flagging it to shutdown.
I have folks who require their data waiting for me to have a solution.. very stressful considering this should be a very easy problem and shouldn’t require three hours of my time.
After 29 emails (to and from) the servers are back online. I have no idea if this will happen again and I’m wary. I’m going to give them another chance, but if not, PLENTY of VPS services out there.
Backups are on the top of the list now sadly.
Update: Day two, all is well and both are functional.
Positives:
I’ve had no issues with connectivity and bandwidth is plentiful.
Their interface is simple and provides good data on bandwidth/cpu/memory usage.
Rapid responses, though canned, and did actually resolve the issue.
Eric, so sorry for the delay in responding to you on this! I am going through the comments that I have missed now! LEB isn’t a channel that we monitor frequently, the best way to get in contact with us is thru the ticketing system where my team and I are always checking and interacting to clients on.
I am happy to see that everything is working now, but if you still need any help we will be here. Have a great day!
Julian
I’ve had my 512MB VPS for about a week now and I am loving it.
10Mbps+ consistently to Australia which is all I could expect
No downtime
Support enabled TUN/TAP within a couple of minutes of requesting it
And I like the AlphaRacks website and dashboard
So…highly recommended. Tempted to get another one and run a WordPress blog on it.
Matt, thank you for the review! I am happy that you like our new site and dashboard. For those who haven’t checked it out yet, we are accepting feedback for our new website look! http://www.alpharacks.com/
Julian
Still enjoying the service?
Hello,
Our billing department will be better equipped to assist you with this inquiry, I will have them get back to you as soon as possible.
Thank you for your patience
—
Cameron
http://www.AlphaRacks.com
AlphaRacks Hosting – Defining Superior Service
but 1 month later,there’s no money back to me.
骗了我15刀不给退款，我真想操你妈妈
Its control panel like sh!t. It auto login within 30 seconds and I can’t do anything. The VPS also shutdown without reason. I still can’t access the Control Panel and reboot them.
Pfo, so sorry for the delay in responding to you on this! I am going through the comments that I have missed now! LEB isn’t a channel that we monitor frequently, the best way to get in contact with us is thru the ticketing system where my team and I are always checking and interacting to clients on.
Have you ticketed us about that issue yet? I’m not aware of any issues with our control panel server, we just updated to the latest version of SolusVM a couple days ago however! :-)
Julian
Very good service. Great price and really fast servers.
Thank you for the review, it is much appreciated. Have a great day!
Julian
my vps down more than 10 hours.
alpharacks staff didn’t respond my ticket.
:(
Ront, I know this is resolved by now as we currently have zero tickets in queue but if you can post your ticket number I want to review it, as all support tickets are responded to within 20-30 minutes.
Julian
You lie, why do I submit a single service is 5 days get a reply,
8 days still not solve the problem, not even reply,
I’m very disappointed you.
@Julian: ticket #134912. Thank you.
I do not recommend alpharacks. My experience with them has been very disappointing. When my server was running, it was fine for a while, then started having constant problems. The server kept lagging and eventually going down almost every day. Customer service is friendly and responds quickly, but they are ultimately useless, since they don’t resolve the issue which comes back soon after. I canceled my subscription but expected the server to stay up for the rest of the full year I paid for, but currently my server is unavailable, even though it should be up until February 2016 since I did not get a refund.
not very reliable
So I have been unable to use my service with Alpharacks for over a month now, the control panel and server do not respond and ironically neither do their tech support as my ticket has been open for over a week now with no response. Sorry guys but this does not make a good ‘lowendbox’ !!
I’ve used AlphaRacks now for several months and I’m afraid in the end I cannot recommend the service. Like others here, my VPS has been down for several days and my support ticket has gone unanswered for just as long. This is the fifth such incident of downtime since starting my account with them. Buyer beware.
Do not buy this VPS, poor efficiency of their author ticket 5 days get a reply, but has been perfunctory, eight days later, still does not solve the problem VPS, this is the worst I have ever used VPS services.
I used Alpharacks 2 and a half months,
Purchased two VPS,
Are $ 18 / quarter Windows VPS and $ 12 / yr 768M memory VPS,
Because Windows VPS remote password I forget July 21,
I submitted a Ticket request help reset the password,
I know 5 days received a reply,
He asked me to wait while processing my VPS,
I waited 12 days, still did not help me reset the password, asked me to wait,
Then I lowendbox reviews of their services,
In the August 4 my Windows VPS closed, even 768M memory have been closed,
I do not know that they are not because they are so close I review my VPS,
But I was really evaluate, they not only did not solve my problem,
I also closed two VPS, this is the worst I have ever used and most despicable of VPS,
I am here today exposure, I just want you to understand that this is not worth VPS you choose.
From 24 hours my VPS on alpharacks is down.
Support ticket open – not response.
Did anyone else have troubles?
That silent make me thinking what’s going on…
Hopefully i got my offsite backup from monday… i lost some data but not all…
Still don’t know should i found any other company and restore backup or they will come back online…
anyone had any experience before me?
My vps is also down and I have placed a ticket with them but yet to receive any sort of response. I think this company is left to rot… very disappointed with this kind of service…
Today my vps got up.
They said in ticket NIC card went bad… yeah 24h for replace NIC card… seriously?
Do they outsource it technicians? Do someone had to walk by foot to shop card to another town?
I know that’s low price but they should advertise this as “training platform” not for production.
Every company should charge as much as they need to provide described service quality…
I’m hosting simple application with pictures.. very small traffic under 1gb daily but when service got down… i got calls all the time from people… i can’t see pictures, website not working… the website is down…
Do people who run hosting companies don’t understand that website owners are getting ass slapped by customers when something goes bad !?
You use a $10/year service for a production environment?! I bet your customers would be upset to hear that!
kh kh kh
Mine also down. Realized about this just now. Tried login to their client area, but received this message instead:
“Down for Maintenance (Err 3)
We are currently performing a migration of our web server. Client-services are not affected by this. Please try accessing our website again in a few hours. We apologize for the inconvenience.”
Heard about AlphaRacks via their RIJX acquisition. I had a really bad experience with RIJX (still trying to get my money back for a server that never worked), but still needed a diagnostic host in LA.
Signed up for a $36/year AlphaRacks special just a few mins ago, after reading above. It was working within two minutes. Now hardening it up. (wish there was external firewall like EC2).
i really don’t have idea about alpharacks. i have started with Techplusintl.com windows web hosting for my startup website and got wonderful experience such as 100% up time guaranteed or 24/7 customer support.
To anyone wondering how fast they are,
http://www.speedtest.net/result/5379645564.png
They won’t stop spamming me with offers and their unsubscribe feature does not work. Contacting support@alpharacks.com does nothing. Stay away from this company!
Never buy from this company. Agreeing to their terms means you do not get a refund. I understand that policy, but they also agreed to give me a server that worked. After multiple support tickets and replies with “should be fixed now” I have stopped using their servers. Save your money, go somewhere else.
We have been using their VPS since a few months, and I even added another server just a few weeks ago. But out of the blue, they suspended one server. I opened a ticket and they send some network logs, with very vague claims, nothing specific at all, some connections to port 443 and 80. This has been going on for 2 weeks now with somewhere like 20 messages. Sometimes no response for several days. Server is still suspended. We use all servers the same way, its just a SSH proxy, used for browsing the web. There is no apache, email, smtp running at all. So far, always way below the bandwidth limit and pretty much no CPU usage. I have opened a paypal case now, because this is going nowhere. We do use other providers and so far did not have such issues at all in the past 12 months, even with the cheapest VPS.
I’ve hosted with at least 10 other companies, and this is one of my top 3 experience and price wise.
Very good service. Great price and really fast servers.
Very Bad service of this company.I got a Master reseller & VPS. Servers are very very slow. Lot of downtime.Page loading is very slow.I have submitted many tickets. They replied but issues are not fixing
Horrible service, tickets take ages for response, I can´t even make cpanel backups, server more down then not. Dont even think about wordpress backup, once you load wordpress, it crashes the server.
First they migrated my server, now it is even worse.
I strongly suggest not to expect too much stability when considering this offer, it is very cheap, but thats not everything that matters.
Guys, be aware that Alpharacks is suspending services for not apparent reason (on a quick online search seems im not the only once). Once I complained about the suspended service, they just respond with some nonsense log (normal connections).
For 4 days the service was down and they stop responding.
I opened a paypal conflict .. and the next day they terminated the service, sent me a email saying the termination was due to not paying ( it was paid until 2018) but they changed the dates…
Not to mentioned that the speed/bandwith they say they offer is total BS.
I have the screenshots to prove.
For those who will get any of their services… well good luck.
Shalom everyone, I wanted to share my thoughts. Signed up two days ago and paid for a VPS. It has been down for over 90% of the time and is turtle slow when up. Clearly an oversold service. What makes it worse is that the support people twist the truth and pretend that services are fine and that the issue is on your side. Very poor service with poor morals. In short designed to lure people in with offers that are too good to be true and trap them with longer term deals. I think their business works on trapping a few hundred people a year into signing on for a year at a time. Snake oil salesmen.
NEVER BUY HERE
Downtime is small but too many downtime.
Uptime is 99.66% but It is offline in important time like event.
DO NOT USE. AlphaRacks? Wait My SUE.