Chris, from URPad, has got three yearly offers for LowEndBox readers located in Houston, Texas. Chris has recently rejoined URPad after a short hiatus following the sale to Root Level Tech. So welcome back!
LEB $12/year
| LEB $24/year
| LEB $48/year
|
In May 2013, Root Level technology acquired URPad’s parent company FTNHosting (which also owned K-Disk Networks and VMPort.net). Root Level technology, LLC has been buying up hosting brands such as URPad and semoweb since their launch earlier this year. URPad have been featured on here many times before. URPad’s servers are using Dual Hex-Core 2620’s with 128GB Ram and Drives in a hardware Raid 10. If these do not suit you, URPad have LEB priced plans in locations such as Iceland available on their website. URPad have consistently received decent reviews in the past, but haven’t been featured in a while. If you’re a customer, tell us about your experience below.
URPad accepts payments via PayPal, all major credit cards and Moneybookers. They guarantee a 99.9% uptime. Looking at their Tos, they offer a 30-day Money Back Guarantee but only on shared and reseller plans. Therefore VPS come with no refund guarantees. According to their website, servers will be deployed instantly. Warez, Folding@Home, game servers, adult content and anything which is illegal under law, is not permitted. Check out their Terms of Service before signing up.
Network Information:
Servers are located at the Quasar Data Center in Houston, Texas.
Test IPv4: 198.176.28.1
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is this(LEB $12/year) 512/512vSwap or 1G burst?
Hi Liam and team!
Thanks for posting our latest offer! If anyone has any questions be sure to let us know!
Thanks,
Chris.M
Before, they were awesome. Since they were sold, they played a tricky dirty game to my friend. They refuse to pay my friend who has introduced many customers to them. They set his affiliate system to not count the customers he introduces. My friend showed me how they delete old tickets and being not helpful and shitty.
Hi URPAD, if you don’t train your customer service to be helpful and if you want to play this game in a dirty way. I play with you. If you don’t care your own reputation, we help you ruin it.
Be aware, customers and reviewers.
Hello,
Do you have any evidence of this? If so I would like to see it for I can work with you to resolve any issues you may have had.
Please email me at Chris@rootleveltech.com
Thanks,
Chris.M
I’m not bullshitting here. I do have proves. I’ve got all the screenshots of how you customer service deleted my tickets and not being helpful. You seems to be helpful here, Chris. I’m not pointing to you. I’m referring to the people working for URPAD who have a bad attitude. This is not a blackmail. I just simply want this to be solved. That’s all. I’ve prepared a long review of this issue happened to me. I hope you can convince your “bad attitude” colleagues to face what they did and fairly solve the problem before I post it to all the forums. If you URPAD doesn’t care, I don’t care. I will email you all the evidence I have. Thank you.
Again, this thread is not talking about you, Chris. This is for URPAD.
Cheers
Hello,
I believe your ticket with your concerns was taken care of by Randal last night.
Iceland？Nice fresh location!
But i can’t find it. where?
You won’t get any benefit from that, since URPad is an US-based company, and thus the laws of USA apply on the provided services, not the laws of Iceland.
Thank you for your reply.I learnt more knowledge from you :D
Maybe he wants to market to the people of Iceland and not use it for illegal uses?
Hello!
You can order iceland by following one the links below. If you have any issues please open a ticket.
Basic: 30GB Disk Space @ Raid 10
150GB Monthly Bandwidth @ 100Mbps on a 1Gbps Main
256 MB Dedicated Ram
512 MB Burst Ram
$12 a year
Promo Code: BlazingLET12
https://billing.urpad.net/cart.php?a=add&pid=59
Standard: 60GB Disk Space @ Raid 10
500GB Monthly Bandwidth @ 100Mbps on a 1Gbps Main
512 MB Dedicated Ram
1024 MB Burst Ram
$24 a year
Promo Code: BlazingLET24
https://billing.urpad.net/cart.php?a=add&pid=60
Advanced: 100GB Disk Space @ Raid 10
1000GB Monthly Bandwidth @ 100Mbps on a 1Gbps Main
1024 MB Dedicated Ram
2048 MB Burst Ram
$48 a year
Promo Code: BlazingLET48
https://billing.urpad.net/cart.php?a=add&pid=61
Thanks,
Chris.M
there is no iceland in location selection
No Iceland location on the Order site, and manually putting in the coupon above didnt work
Hey Rock & Ryan,
It looks like it was disabled on some products due to previously running out of stock in that location. It has been enabled for those plans and you should now be able to proceed with your order of the iceland location.
Please let us know if you have any additional questions.
Thanks,
Chris.M
I pray that nobody has issues with their billing. Every time I submitted a ticket to their billing department, it went to their Sales department, and those folks obviously don’t know what the heck they’re doing.
Was once a very satisfied customer with this company, however after their takeover by RootLevelTech, I’ve been hearing nothing but horror stories emanating from this host. However, to be fair, there are some people whom have had good experiences there, so I can’t say that the company is totally bad, but their support is messed up.
Hello Shivanthi,
If you have a Lowendtalk.com account could you private message your ticket #’s to me for I can take a look into what was going on?
If not could you post them here?
My profile link: http://lowendtalk.com/profile/1457/Chris%20Miller
Thanks,
Chris.M
Hi Chris,
Made a slight mistake. I was submitting to support@ and they kept sending it to billing. Still, does support not have access to just simply remove a customer from mailings at request? Does that absolutely *have* to go to billing?
no way jose. oversell much? yes! bad company even badder now with new owner. stay way for sure i am certain. good price but not good service. ):
150GB Monthly Bandwidth indeed on the cart page :/
Hello Sunsol,
Sorry this was an error on our end this has been adjusted. Please let us know if you have any questions! :)
LEB $12/year : Orders showed 150G Bandwidth? not 250G………
Hello zxsdw,
Sorry this was an error on our end this has been adjusted. Please let us know if you have any questions! :)
I would avoid. There service isnt good and always slow. Was customer for many months. Complaind and finally got put on new server but they not transfer my data made me rebuild. New server was okay then got full and was slow again after week or maybe two weeks. Low price but low quality. Support was better but now not very good. I canceled two weeks ago.
Sorry english is my second language. When I say server above I do not mean my vps, i mean the server they have with my vps. I forget what that is called.
Hello Tragniks,
Could you private message me your previous ticket ID’s please http://lowendtalk.com/profile/1457/Chris%20Miller? If you do not have a lowendtalk account could you email them to Chris@rootleveltech.com
Thanks,
Chris.M
30GB Disk Space @ Raid 10 150GB Monthly Bandwidth @ 100Mbps on a 1Gbps Main
…
250GB Bandwidth
Hello 小夜博客,
Sorry this was an error on our end this has been adjusted. Please let us know if you have any questions! :)
UrPad is one of the “not so reliable” companies around here – after taking your money for a few months ahead, your support becomes low priority. My VPS is still suspended (including my WHMCS account) to this date, with the issue being completely ignored by them:
http://lowendtalk.com/discussion/10719/urpad-net-horrible-user-experience/p1
Oh dear this has not started off well at all.
I would like to say as someone who had big problems with urpad in the past after they took away my encrypted KVM package and swapped it for OpenVZ in a different location and then wanted to know why they could not get to my data (lol) that the old time practices of the URPad gang should be over now, please give root level technology a fair chance, they seem to have improved the hardware and are spending a lot of money right now making sure they keep things sustainable.
Give them a chance guys rather than judge them on the old not so great ways!
last week offers in LEB are very good, low prices but without any refund chance, buy any thing without guarantee is a bad idea and in many conuntries services without guarantee are illegal.
Is urpad still using outsourced tech support? Had vps with you in the past, maybe last spring or summer. It was… idk, ‘okay’. Nothing great but not the worse experince I had (you didnt lose my data like another provider). But support was not good and seemed like it was indian outsourced. I need a vps for a vpn and for testing some project so I may try again.
Are they better with new owner or still the same? Can anyone tell me?
Hello ObsidianBlaster,
Could you private message me your previous ticket ID’s please http://lowendtalk.com/profile/1457/Chris%20Miller for I can look into your previous issues for you? If you do not have a lowendtalk account could you email them to Chris@rootleveltech.com
Thanks,
Chris.M
is your site down?
In the section our equipment is located in the Quasar Data Center a cooling unit went out, causing some of our servers to draw more power for fans at once which overloaded the PDU causing it to throw it’s breaker.
We worked as Quickly as possible with the Quasar Data Center to resolve the cooling issue and get the affected servers back on as soon as possible.
very cheap,good.
vpsrr,
Thanks for your kind words. If you have any issues or questions please don’t hesitate to open a ticket. :)
Isn’t Chris Miller the original owner of urpad before getting sold to rootleveltech?
Hello,
Yes I was, the end of August I was offered the Director of Customer relations job and I accepted.
Please let me know if you have any additional questions. :)
I’m surprised that Root Level Technology allows their Director of Customer relations to display his ignorance and publicly make totally racist comments on sites that potential customers frequent like the following racist comment you made on vpsbboard in July Chris:
Hello Domainpop,
Please don’t takes comments out of context and inappropriately define them as “Racist”. I don’t see any logic in your attempt to defame me.
Have a nice day!
Here’s a link to your full post http://vpsboard.com/topic/1179-zimmerman-found-not-guilty-your-thoughts/page-2. The comment wasn’t taken out of context and I’m not the only person who has called you out for making that statement, and I’m not the only one who was offended at your ignorant blanket categorization of an entire race as being somehow uncivilized.
Domainpop,
It was taken out of context you seemed to have left out the quote of the issue with them protesting an innocent man defending himself. But other then that you claim you were offended and others were about that statement that is your opinion and what you posted above is mine (Which you are falsely classifying as racist).
Chris, there is literally no context in which calling an entire race “not civilized” isn’t racist
Texteditor,
Like I said to domainpop that is your own opinion. An opinion doesn’t have to be correct but it is yours.
It’s not an opinion. There is no context, at all, where what you said about black people is not racist. You actually called an entire race uncivilized
Mr. Miller, that sounds quite racist. Being racist these days is quite immoral and honestly old fashioned…
This is irrelevant and should be removed from this post. Are you saying this guy cant have a public personal view on something because hes “x of x company” This has nothing to do with this company or its service. LEB MOD should remove this immediately.. damn trolls.
The Public Relations are not irrelevant at all – such racist public statements like the one that Mr. Chris Miller made, shows UrPad’s moral and “values”.
In many cases, such lack of moral and values speaks for the attitude of a company to it’s customers (like in this case for example).
Maybe they should add a “race” input field on the sign up page, so that they will know how to threat you as a customer ?
Hi,
Is the Owner Changed or Only the company Name Changed ? What about the customers hosted with ColoCrossing ? Will they be moved to Quaser DC ?
They are terrible now.
Hey Kyaky,
Could you email Chris@rootleveltech.com with any issues you may have had in the past for I can look into them for you?
Thanks,
Chris.M
How can I check the speed download from 198.176.28.1
I never had issues with them, but again never expected stellar service for these money. Overall they deliver to my expectation, if you need a test box in a new location or something, that is a great price to have it at.
Though i never had problems personally, there were just too many issues others were seeing so I do not host anything of importance, still I recommend them for anything else.
ordered the USD12 but status is still saying pending
payment has been made thru paypal,i even got the receipt
i thought the vps would be provisioned immediately ?
Hi Fitri,
Have you submitted a ticket? If so may I have your ticket ID for I can look into it for you?
You’d better check your WHMCS setup, people complaining about “closed ticket”, when you open one, it remains there until you replied, after your replied, it vanishes, but when you click ‘tickets’ and search for it, it’s there, weird. That’s why people get a impression that you’re rude, etc.
Fix it, you won’t have any problem.
Hello Rock,
If you have any ticket #’s where that happened email them to Chris@rootleveltech.com and I will have someone look into it. We have seen nothing that indicates this. As for the orders not being automatically setup it was due to our system flagging them for a fraud check for one reason or the other.
I used to be a URPad reseller. There were some things I really liked about it — primarily their source/panel. But yes, as someone else mentioned today, they are rude. That’s why I left.
Hello Jason,
I am sorry to hear that. Could you please send any previous ticket #’s to Chris@rootleveltech.com for I can look into this for you.
Thanks,
Chris.M
Is the free pocket lamp policy still existing? :D
Radi,
It sure is. But unfortunately our reward program is not available for promotion’s such as this one.
We do have some RLT gear in the making that we will be giving out here soon so keep an eye out for it!
Hi can I get a download file test?
Any ipv6?
I can’t understand why they are getting bad comments, Ive had no problem at all with my VPS.
Since April when I started with them Ive had no downtime and its been running fine. Ive only contacted support once and my ticket was answered promptly.
Hey vivadesign,
Thanks for your kind words! If you ever have any questions or concerns, please don’t hesitate to open a ticket! :)
Hi,
I am using a 12$/yr 256Mb ram VPS from your last year offer.Do I get an upgrade to 512Mb ram if I subscribe for the $12/Yr 512Mb ram plan.
Hello ExTD,
Could you please open a ticket?
Thanks,
Chris.M
How much renew price of LEB $12/year ?
Can i renew it for $12 after a year?
Hey Simsan,
The price is locked in for life!
If you have any additional questions be sure to let me know!
Thanks, I was buy the package.
I cant register getting this error
The e-mail address could not be changed due to a remote error. Please contact your hosting company for more information
I’m getting the same error … Kind of tired of this “issues” with VPS providers …
@yoda- Then don’t buy it you pleb. Another idiot that stamps his feet and cry’s like a baby when things don’t go there way.
ViZo & Yoda,
Could you please submit a ticket and we will manually create your accounts for you. We recently implemented a new system to better support everyone and it appears to be some bug’s with it which we are working on resolving where it is rejecting some people’s emails.
Thanks,
Chris.M
Welcome and Enjoy!
your E5 Beast is over sold far too much. for 12/yr I don’t complain. Bye URPAD. pp refund applied
Debian 7 64bit image was not usable no ssh connectivity. other images were fine
I’m using urpad for almost a year. I can’ say it’s perfect, had some slowdowns, crashes, but overall i’m satisfied, especially for the money.
In the present i’m on the last years promo for 12 bucks. Can i add this years promo for 12 as an extra service in my account? If i try, i only get the list of normal services.
Hi,
Please help the noob.
can i isntall hosting panel on them and hosting multiple sites & domains?
Thanks
I’ve been with them for nearly a year, but when I went to sign up for another box I got flagged as “high risk” by their automated software.
Now I’m playing time-zone tag with the support department and it’s taking forever and they’re demanding a copy of government issued ID – for someone who is already a paying customer!
This deal is great and I’ve been satisfied overall with the VM I have with them (enough to order a second!) but the customer support really does need some work. :(
Shortly after I wrote this I got a much more helpful response and a promise to delete my ID after I paid the invoice – thanks, Chris.
I am with Urpad.net from nearly one and a half year now and I think that they are one of the rarest webhosts who provides such an effective webhosting with common man budget rate. I simply Love them as they are one of the best hosts around.
Hello Kunal,
Thanks for your review! I am glad you are happy with your service with us. :)
Is the deal still on? I can’t choose OS on any of the posted links, but others on the site work fine.
@Chris Miller.
Can I pre-order the package for $12/yr – 512MB/1024MB package and convert my current $12/yr – 256MB package once I have completed the billing cycle of my Previous package?
I had receive an email that all other location will be closing down and will be migrated to the new location own by Root Level Technology. I would like to know if my current location is located at Los Angeles(Colocrossing) and would like to migrate to New Los Angeles DataCenter, can I pre-order this package(12/yr – 512MB/1024MB) and to be activate once my Previous package($12/Yr – 256MB) completes it billing cycle?
Thank You
Slow transfers, and has been for some days now.
D/L
wget http://cachefly.cachefly.net/100mb.test
–2013-10-17 00:52:27– http://cachefly.cachefly.net/100mb.test
Connecting to cachefly.cachefly.net (cachefly.cachefly.net)|205.234.175.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100mb.test’
100%[======================================>] 104,857,600 7.55M/s in 12s
2013-10-17 00:52:39 (8.59 MB/s) – `100mb.test’ saved [104857600/104857600]
U/L (canceled after 3 mins)
wget http://209.148.94.23/100mb.test
–2013-10-16 21:54:32– http://209.148.94.23/100mb.test
Connecting to 209.148.94.23:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: ‘100mb.test.1’
4% [=> ] 4,376,175 24.1KB/s eta 75m 47s
And my home connection (to prove it’s not the bottleneck)
wget http://cachefly.cachefly.net/100mb.test
–2013-10-16 21:56:43– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net (cachefly.cachefly.net)… 205.234.175.175
Connecting to cachefly.cachefly.net (cachefly.cachefly.net)|205.234.175.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: ‘100mb.test.2’
100%[======================================>] 104,857,600 1.48MB/s in 69s
2013-10-16 21:57:52 (1.45 MB/s) – ‘100mb.test.2’ saved [104857600/104857600]
Just to follow up the people who seem to be long standing customers with better packages – I signed up for the $24 package on this page, from that you can expect the following.
wget http://209.148.94.23/100mb.test
–2013-10-22 13:24:40– http://209.148.94.23/100mb.test
Connecting to 209.148.94.23:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: ‘100mb.test.1’
100%[======================================>] 104,857,600 109KB/s in 11m 36s
2013-10-22 13:36:16 (147 KB/s) – ‘100mb.test.1’ saved [104857600/104857600]
Reporting back, still exactly the same, last I heard on the support ticket was “Lately our houston nodes were under ddos attacks and so you were facing the slowness. Once the attacks comes under control we will try to increase the network port speed.”, this is one long long attack.
I see a lot of complaining here so I’ll speak up. I’ve had a URPad VPS (at their LA location) for one year without any issues. I recently asked them to migrate my server to their Houston location and their support team was fast, friendly and outgoing. They did me a favor basically without a fuss. Before them I was using a much more well known, and more expensive company and the service with the other company was much poorer so I am very happy with URPad.
These guys have become shit since they migrated me to canada from maidenhead, they have rubbish techies who give rubbish answers. I have asked for a refund because their smtp works when I create a ticket.
Stay well away from this shit company!!!
Hey Sean,
Could you send your previous ticket ID’s to Chris @ rootleveltech.com
URPAD also deleted my files instead of no due invoice. Strange.
Hello RK,
Have you submitted a ticket for we can investigate? If so could you send your ticket ID to Chris @ rootleveltech.com for I could make sure this is handled for you.
I had opened ticket as soon as I received the email “Service suspension notification”, raising a false obligation of overdue invoice. When my service was still alive. Though a new Houston VPS has been created for me but my files has gone. I only want files back. It is very important for me. I have no recent backup. You should ask me before deletion of the vps.
Every hear of backup, i use Bittorrent Sync (BTSync)
and Duplicati..
Rather than purchasing a VPS from them, it would be better to give the money to a beggar. I have a VPS with them on their HUSTON Node and I receive pingdom notice daily without any fail. They go down for atleast 20 minutes daily.
Moreover, none of their OS templates are working properly. UBUNTU template will stuck in the middle. Debian will not install properly. Centos will not upgrade. During the installation, they will go real down. Right now, I am running an update to their default Centos 6 template. It has taken about 30 minutes already for updating 5 packages out of 380 updates.
Hello Shobhit,
Have you submitted a ticket for this issue? If so could you please forward the ticket ID to Chris @ rootleveltech.com for I can make sure this is handled for you?
I just recently renewed the $12 256 mb plan for my second year with URPad, not realizing there was a 512 mb deal for the same price. The renewal email from URPad made no mention of the new deal, which makes me feel a bit disgruntled. Wish I had checked here first!
On a more pleasant note, service has been acceptable for my needs. I use it mostly to monitor freenode chat channels for a software testing group I am involved in, with irssi as my home connection is dodgy. So I know when my VPS goes down, since irssi is running 24/7. Rarely has it been down more than a couple hours, and I don’t think it has been more than 6 times over the last year. That is acceptable to me for the price. I am ready to order the $12/512 mb plan on top of my existing one, hoping to expect the same quality of service. Chris Miller: any chance of upgrading my original 256 mb VPS to 512?
I was moderately satisfied with URPad: The IO was acceptable, the Connection speed good most of the time, but often enough, the host was unreachable for a few minutes for no apparent reason.
Then they decided to move the VPS to USA telling me Europe is not available. At least I got a refund. I am surprised they offer iceland again. WTF man.
Can i install PPTP VPN? I will be use personally, single user only.
these guys are the worst provider ever, nearly 24 hours down time… I don’t know what they are doing but forget them. They are down so often it’s just plain annoying.
The urpad.net and semoweb are the same company, and it has been down from June 22 until today. Its almost a week now the vps still down.
Unfortunately, the experience in URPad has been disappointing and bad. Server down for 4 months, unrecoverable info. No explanations, no money back. In this moment, my server is not accesible from June. The ticket support don’t response. Now I’ll try another provider to see if the experience is better. I hope.