Chris, from ChicagoVPS, is back with three exclusive offers for the LowEndBox community, this time also including an annual SSD offer! Two of these offers are available in six locations across the USA, while the ‘Pure SSD Special’ is only available in Buffalo, New York. There’s also some dedicated server offers available within LEB pricing, though due the very limited stock and the fact that they usually sell out quickly, I’ve listed some general information about those. ChicagoVPS has been around for a while; the domain was registered in 2010. They are know for they big bang-for-buck offers and were one of the first hosts to come with the 2GB for $7/month VPS. ChicagoVPS is using host nodes with dual CPUs and Intel 520 SSDs for caching for their OpenVZ offers. Orders will be set up instantly, so you can get started right after ordering! Customers have been quite positive about ChicagoVPS recently. If you sign up, or are already a customer, feel free to leave a review in the comments or at LowEndTalk.com.
The offers
Special #1
| Special #2
| Pure SSD Special
| Bin Bargain Dedicated Servers
|
ChicagoVPS accepts payments via major Credit Cards, by personal check, cashier’s check, PayPal, electronic check, or money order. Their refunds policy states that “Refunds are subject to approval by ChicagoVPS on a case by case basis”. ChicagoVPS guarantees a 99.9% uptime with all services. Free central backups, free automated weekly node backups and free DNS hosting are all included. For more information, take a look at their Terms of Service.
Network Information
All servers in all locations are with ColoCrossing.
Los Angeles, CA, USA
Test IPv4: 198.23.128.127
Buffalo, NY, USA
Test IPv4: 75.127.3.3
Chicago, IL, USA
Test IPv4: 206.217.137.110
Atlanta, GA, USA
Test IPv4: 198.46.150.130
New Jersey, NJ, USA
Test IPv4: 199.188.100.34
Dallas, TX, USA
Test IPv4: 172.245.57.2
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- It’s been a great ride - December 14, 2015
- Cheap Windows VPS – $21/quarter 1GB KVM-based Windows VPS in 11 worldwide locations - November 30, 2015
L.A i.p 198.23.128.127 is blacklisted
John,
We’ll look into this, but remember this doesn’t mean your VPS will be set up on this IP as we have hundreds of IP blocks. That is only a test IP used for latency testing purposes for customers to compare latency between our different locations to determine which location would be most beneficial for them. :) I hope this makes sense.
Thanks
ALL of their IP’s are blacklisted. Had multiple complaints about the same thing across multiple servers in multiple nodes. They were ALL blacklisted immediately upon release.
Is there anyway to add more ram to special #2 for additional cost? (preferably not too much higher) I can live with up to $60 per year for double ram! :)
I bought a Black Friday fps from them. The offer was 50gb HDD, 2tb Ban, 2gb RAM, and 2 ip’s for 3 years at a price of $60(Amazing Deal). I contacted support and upgraded to an additional 2gb RAM, and another 50gb of disk they quoted me at $100 and that would cover all 3 years.
So for $160/3 years my setup is 100gb HDD, 4gb RAM, 2TB Bandwidth, and 2 ip’s – Not bad at all I know dedi’s with those specs that run higher.
So to answer your question yes you can upgrade just open up a support ticket.
Awww man.
I paid $35 for the same thing a month ago :(
They are know for they big bang-for-buck
They are know for they bang-for-buck
They are know for they bang-for-buck
Hi JyLee & Sam,
We do our best and put in a lot of blood and sweat everyday working to provide a decent service at aggressive rates! We try to provide the best value possible to our customers.
Please let us know if you have any additional questions or concerns!
Their previous special was $60 for three years.
Maarten & Team,
Thank you for the post!
If anyone has any questions please feel free to ask by posting a comment or by emailing sales@chicagovps.net.
We sincerely appreciate the opportunity.
“If anyone has any questions please feel free to ask by posting a comment”
Yes, I do have a question. How do I get your company to honor my unsubscribe request from your mailing list (which you opted me into)? I’ve requested to be unsubscribed 5 times dating back to last October and you have ignored all the requests which is a violation of the Federal CANSPAM act which requires (i.e. it isn’t optional, you must) all unsubscribe requests to be honored within 10 business days. Feel free to explain why you mistakenly think the provisions of the CANSPAM law doesn’t apply to your company?
DomainBop, Did you click on the unsubscribe URL? If so the system should of automatically unsubscribed you from our emails. Email sales@chicagovps.net and we can check this out for you :) thanks!!
I have a question (which I asked you via a ticket), where’s the $25/mo dedicated server? The cheapest I can see is $55/mo.
It was there a few days ago – I got a newsletter.
All sold out now I suppose.
Do you know if the specs were anything special? Or was it just a lower end CPU like the Intel Atom?
The low-end bargain bin dedicated servers sold out almost instantly. We will be re-stocking on some of them within the next 24 hours. :)
Thanks for the interest!
I have the 2GB and the 2GB SSD plan both $30/yr. It sucks that the 2GB plan is $1 cheaper at $29, I wish I had renewed at the new price. It also sucks that both of my plans have 0GB of vSwap which is offered here.
Wish I can get the vSwap adjusted on both of my VPS plans.
Can provide a download link (test download speed) for all the sites?
Hi Kiasu,
Here are the test download links hosted by our datacenter in each of the locations that we offer.
If you require a test download link from one of our nodes feel free to email sales@chicagovps.net but expect same speeds to the below test file links because they are on the same network and DC.
Los Angeles, CA, USA: http://lg.la.colocrossing.com/100MB.test
Buffalo, NY, USA: http://lg.buf.colocrossing.com/100MB.test
Chicago, IL, USA: http://lg.chi.colocrossing.com/100MB.test
Atlanta, GA, USA: http://lg.atl.colocrossing.com/100MB.test
Piscataway, New Jersey, USA: http://lg.nyc.colocrossing.com/100MB.test
Dallas, TX, USA: http://lg.dal.colocrossing.com/100MB.test
Thanks
Which Dedi plan starting at $25/month? the cheapest plan from order page $55/month / $45 if pay yearly.
where is ‘ColoCrossing’ word in network information? just like other offer.
Hi Tommy,
That is correct, we are proudly utilizing ColoCrossing as our upstream provider where we colocate our equipment.
The low-end bargain bin dedicated servers sold out almost instantly. We will be re-stocking on some of them within the next 24 hours. :)
Thanks
Pure SSD Special is out of order!
Derek,
Sorry about that! Try again now, just installed a few new SSD nodes to be able to keep up with the high demand :) let me know if you have any additional questions. https://billing.chicagovps.net/cart.php?a=add&pid=279
Argh, only PayPal/credit cards. No whole world is able to use that. Please start accept Bitcoins like other hostings, ie. using Bitpay.com gateway.
Hi David,
We do not accept Bitcoin primarily due to how inconsistent it has been recently – sorry about that!
As of right now, we accept payments via PayPal and we accept all major credit cards aswell.
Thanks
Many thanks for reply! The inconsistent and fluctuating price doesn’t matter for you. The Bitpay.com gateway (most popular on hostings) solve this problem. Client pays BTC, you’re getting USD. It’s so simple.
Unable to ping 75.127.3.3.
The Buffalo test IP should be working again. Thanks!!
Hi everyone,
The bargain bin has been re-stocked with additional servers starting at $25/month – we have very limited stock so secure your order for a server now! Use promo code: JUNE2014 for $5/m off any server :) https://billing.chicagovps.net/cart.php?gid=30
Please feel free to let us know if you have any questions!
Thanks
Avoid these guys like the plague. DAYS to actually solve anything, IF they do, POOR customer service from the get go, just an all around horrific company.
Any proof. I find them to be wonderful.
Tickets answered promptly, and custom upgrades are allowed.
Actually, now that I think about it, you’ve said this on every CVPS post.
http://lowendbox.com/blog/chicagovps-2-openvz-vps-and-1-dedicated-offer-starting-at-35year-for-2gb/
http://lowendbox.com/blog/chicagovps-12year-128mb-3-50month-1gb-and-30year-2gb-in-six-us-locations/
(Do a search for ‘Tom W’)
And I’ll continue to say the same.
When you have staff too ignorant to actually handle problems in a proper, timely fashion, keeping services down for hours, not responding to tickets, giving pathetic responses… Yeah, not so much.
Innocent until proven guilty.
Why don’t you give us some proof before you slander and libel CVPS.
Just about everyone else believes differently.
And yes, I think I just baited the troll.
“Innocent until proven guilty.”
This is not a court of law
“Why don’t you give us some proof before you slander and libel CVPS.”
“Just about everyone else believes differently.”
Wrong again. As you said earlier, do research, you’ll see others with the EXACT same problem. Of course, you want to pretend that it’s not the case.
Downtime across various nodes.
2/28 – 4 hours down
3/2 – 2+ hours down, node itself abused, service unusable for the entire day
3/24 – 3+ hours down
3/25 – 5 hours down
3/31 – multi-hour downtime
4/13 – 30 minutes down
This is completely and totally unacceptable. Worse yet is the ignorance of the support team and refusal to address the issues in a timely fashion.
My tickets had been answered in a time period of 30′ to 4 hours, and they solve most problems nicely. So, where are your tickets? Screenshots please or you are just a trolling liar.
That’s nice, but that doesn’t mean that is their standard. It’s not
Over the course of 3 months (if that), with 6 VPS’ across various nodes, the AVERAGE support response (initially) was 30 minutes, ironically for non critical issues. Getting them to respond to issues like their network being down? Typically 2+ hours, and resolutions, well, just forget about a timely response
They’re really great for the price you pay, like seriously. I haven’t had any major problems with them.
If by really great you mean slow to respond to tickets (if you actually get a response), ignorant and pathetic, technically, you are absolutely correct.
My tickets had been answered in a time period of 30′ to 4 hours, and they solve most problems nicely. So, where are your tickets? Screenshots please or you are just a trolling liar.
I have had a 2GB VPS with ChicagoVPS for about 4 months now and it’s never gone down or had any problems. Never. They were quick to respond to a couple of tickets I raised when I first ordered it and I’ve never had a problem or issue since. Very good value for money.
My tickets had been answered in a time period of 30′ to 4 hours, and they solve most problems nicely. So, where are your tickets? Screenshots please or you are just a trolling liar. (you troll, I troll, too!)
Sorry, wrong comment!
I always have received great service from them, quick response and taken care of all my issues/requests within hours, if sometime it took longer, they have kept me updated.
I’ve had the same problem with ChicagoVPS. Their user interface for managing VPS systems doesn’t work half the time, their customer service for open tickets takes several days to make any progress on problems, you ask them to do things and they simply just don’t do them or even acknowledge it. Half the time the tickets are marked “Answered” with no actual response. I’m not sure who that’s helping, but it isn’t me.
I have two VPS systems and won’t be renewing them. I’d rather pay more and actually get some support.
I’ve been happy with their service too – had ’em for around two years. One or two outages, one ticket which was resolved within a few hours, overall happy customer here too.
Just picked up one of them there SSD’s they are know for over they :-)
“Bin Bargain Dedicated Servers” is meant to actually read “Bargain Bin Dedicated Servers”….
Does anyone know if it’s possible to install Virtualbox inside OpenVZ (under centos/ubuntu or so)? I would like to use this offer, but I want Windows on it, because the program I’d be using it for won’t run on linux itself. Does anyone know if this is possible? Install centos/ubuntu, and virtualbox on there?
Sort of, you need to use Qemu to install windows XP then install virtualbox on that then install windows in the virtualbox, ridiculous and not what OpenVZ is intended for.
I’ve got one from Xmas or New Year sale, 2G OpenVZ, $60 for 3 years. It is solid. :)
Do you have a 2GB swap and 1Gbps uplink with your plan? I compared the $60/3year with this deal and those items were not part of the $60 deal.
Do you allow newznab? This would be for private usage of family and a few friends.
I need VPS with 40 IP can you manage that for me.
Really fast service,
I received the welcome mail of ChicagoVPS even before my bank could send me the mail that i was charged.
This is the fastest service that i have received ever, I purchased Special #1 offer from them.
I am from India and I had to wait usually for about 2-6 hours before i received the welcome mail from other providers.
that’s right!
the service really awesome and fast!
I bought the special #2 yesterday, and the server immediately setup for me.
when I need ppp support, just 5 minutes, everything OK.
thanks ChicagoVPS guys, good enough!
How many vCPUs on each of these plans ?
Hey, ordered my VPS and I can’t boot it, I can’t access my instance via SSH.
ticket number #LVK-595209
Hello,
I interesting in dedicated server but I’ve never use before. I have been use only VPS with openVZ.
I’ve some questions.
1. Does it have control panel like openVZ to turn on or shutdown the dedicated servers?
2. I need only work on Linux desktop, do you offer installing the linux desktop or I can install it by myself via TightVNC?
Thanks You,
Nu
I’ve not opened any ticket but the servers are quite good for the price. I don’t use to comment but I’ve not seen much love here for this provider so I’m leaving my review. I’ve been using a 2gb vps instance for testing deployments of php based websites and it has proved to be quite fast and stable (I’ve never experimented a downtime). I’ll be using it in the future for sure.
Which datacenter is your VPS housed?
You have to read the complaints on the BBB site to understand why some of the people here are so upset. “Listen” to the tone of ChicagoVPS’s response and judge for yourselves – http://www.bbb.org/upstate-new-york/Business-Reviews/internet-web-hosting/chicagovps-in-clarence-ctr-ny-235967102/complaints
Are there any benchmarks available for the SSD performance vs standard with these plans?
Did anybody that ordered a dedicated server get it yet? It’s been 1+ week since I ordered and it’s still not setup. I sent a ticket (#IKN-804729) yesterday about when it will be provisioned and not one response.
If your experience is anything like mine, you’ll never receive it, and good luck getting a refund when you don’t. I paid for a bargain bin dedicated server on the 2nd, believing they offered 24-hour guaranteed turnaround since their dedicated server page says so. Nothing on the bargain bin page said otherwise. After more than a day passed, I asked for an estimate and was told by Luc Ayotte that they have a large queue and would get to it “as soon as we can”.
On the 7th after receiving no server or ETA on completion, I decided to ask that they cancel my order unless they were ready to provision. On the 8th, Mark S. wrote me, “We are going to start on this now, do you still need this server or are you wanting a refund at this point?”, and I replied immediately to go ahead with it. My server wasn’t provisioned though. So the next night I offered that if they were really swamped, they could provide me a VPS to use for free while I wait. No reply. Finally asked for a refund after that, and I’ve been given the runaround ever since.
Mark and Luc keep telling me only Billing can handle it, yet no one from Billing has replied to me. On the 16th I opened a Paypal dispute, and CVPS didn’t even reply to that. I e-mailed chris@chicagovps.net too and he never replied. On the 18th I received an invoice for my next month of service, despite not having received any first month of service to begin with. I opened a ticket for that and to his credit, Mark cancelled the invoice right away. Have spoken to Mark and Luc a couple of times since, and all I get is “This has been passed to our billing team” and the like. I even offered to accept a decent deal on a different server (either a comparable setup for a few dollars off, or the next level up for the same price), but they never replied to that either.
Why would I even offer that compromise? I had been a VPS customer with them in the past and had good service. I wanted to believe someone at CVPS would be willing to step up and do right here, but I guess it’s not going to happen.
Before posting my experience here, I e-mailed Chris a second time and told him I’d rather not share my experience, and that refunding me would make me satisfied enough not to. I know companies drop the ball sometimes, but in the end if they make it right, I’ll carry no grudge. A week has passed with no reply, so here I am. Sure, the amount I’m out is only $39, but to me that’s significant since I’ve been recovering from serious health issues that ran up massive hospital bills and left me unemployed off and on for a long while.
This week I contemplated getting the BBB and the NY Attorney General’s office involved and told them in a ticket I’ll do so if I need to, but decided to escalate the Paypal dispute one level higher first and see if I get my money back that way. Paypal reached out to them again on the 24th, and CVPS is again ignoring them. If need be, I’ll take it as far as I have to with other agencies to have my money returned.
It’s a bit infuriating seeing them post new deals here and take on new orders when they showed so little interest in filling my order nearly a month ago, or in giving me an alternate server or a refund if some issue was holding up the one I ordered.
That doesn’t sound good. I guess I should’ve spent the $25 on a KVM VPS, but now I can kiss it goodbye. I can’t see how hard it is for them to get off their butt and plug in a server? Is it really that hard to do?
Yeah, I don’t understand it. And if they’re behind on provisioning, they need to stop taking new orders and provide ETAs to those who’ve been waiting, or refunds to those who don’t wish to wait any longer. I told them I’d have a much easier time waiting if they’d help me understand what’s going on.
Just a quick update that Chris reached out to me yesterday and today to apologize that he’d been out of the country. After getting caught up he asked for my Paypal transaction ID, so I believe he intends to provide me a refund.
I hope the others here with pending orders have been contacted as well regarding the completion of your provisioning and/or a refund.
And final update: got my refund on July 5th. My thanks to Chris for working to get things straightened out after he got back from travel. No hard feelings since I got my money back, but I doubt I’d ever order again without some assurance of better communication.
An update from me as well. I finally got my server provisioned today and they were also able to compensate me for having to wait. Thanks to Chris and Luc for helping me out!
Just noticed though that I got 1 IP address, and the 16 as advertised.
Same problem here. Ordered on June 22 and still don’t have an etr.
Their client side website seems to be down. I got an email that my trouble ticket #NMJ-954078 auto closed and I can’t log back in to update it. Auto closed and not fixed. How frustrating…
Can I combine two of the plans together into one plan? (obviously for double the cost) I really like special #2 but I would prefer 4GB ram bundled together.
Thanks
These comments seem to be mostly about Chicago VPS, so I thought I would share my brief experience. I ordered a KVM VPS at an incredibly low price on June 24. Terms of service warned that I could wait up to 48 hours for the VPS to be set up. After 4 days of receiving nothing besides an invoice and a charge on my credit card, I requested that my order by cancelled. No response. So on July 1 I opened a dispute with my credit card company; that same evening the VPS was provisioned. After reading other people’s comments, I get it … the company is overloaded with requests because of their low prices … you just need to understand that before ordering.
My CVPS review.
NOTE: This was a gamble for me as CVPS seems to have taken a lot of flak over recent problems and the notorious security issue of last month. Perhaps some will flame me because my overall experience has been positive so far, but I can only speak for myself and share my own experiences. CVPS may be OK if you order an OpenVZ VPS, but KVM or dedi would be one risk too far for me until CVPS gets its house in order with the supply of these products.
—
Ordering and first impressions: I ordered an OpenVZ VPS on June 28th (the Special #2 in NY). Ordering was difficult as the CVPS website and client area performance was terrible on that day (not a good sign!), although it has been fine since then.
My VPS was still not provided 2 days later, but the TOS says it may take up to 48hrs, so I sent in a ticket when the 48hrs had expired. The ticket was replied to within a few hours, they apologized and said my VPS was ready now (it was). I don’t really understand why initial setup is not automated, and I would have preferred some other payment options like BTC; but c’est la vie.
There is no IPV6; a tunnel can somewhat overcome this but annoying all the same.
Performance: I’ve been using it for a week so far. My VPS is fast and responsive, with CPU and I/O load consistently low. Here’s the bench.sh output:
CPU model : Intel(R) Xeon(R) CPU E3-1240 V2 @ 3.40GHz
Number of cores : 4
CPU frequency : 3399.941 MHz
Total amount of ram : 2048 MB
Total amount of swap : 2048 MB
Total amount of storage : 52 GB (this entry manually added)
System uptime : 6 days, 9:41,
Download speed from CacheFly: 8.15MB/s
Download speed from Coloat, Atlanta GA: 21.9MB/s
Download speed from Softlayer, Dallas, TX: 8.38MB/s
Download speed from Linode, Tokyo, JP: 1.39MB/s
Download speed from i3d.net, Rotterdam, NL: 2.60MB/s
Download speed from Leaseweb, Haarlem, NL: 5.23MB/s
Download speed from Softlayer, Singapore: 3.37MB/s
Download speed from Softlayer, Seattle, WA: 9.26MB/s
Download speed from Softlayer, San Jose, CA: 3.25MB/s
Download speed from Softlayer, Washington, DC: 12.5MB/s
I/O speed : 115 MB/s
I consider that to be pretty good. Lowest result (JP) was over 10Mbit, and this is more than adequate for my needs.
So far so good, then. I’m only using about a third of the 2GB RAM even with XOrg and Firefox running (yes it is possible to run X inside an OpenVZ container) – but it’s nice to know there’s a lot more resources available should I need them.
Support: B+ (OK, responsive, only used once)
Hardware performance: A+ (excellent, no evidence of overloading)
Network performance: B (OK)
I/O performance: A- (pretty good, considering HD is not SSD-cached in this plan)
SLA (uptime/outages): Not enough data to rate. No outages in 1 week so far.
Control panel: C- (very spartan; has the basics like reboot, rebuild/change OS, enable TUN/TAP etc but could be much better. knowledge base/faq is also lacking and some info is outdated)
Value for money: A++ (superb, really happy with things so far. I like the annual payment options and I would even be prepared to pay more for what I’m getting)
I wouldn’t recommend using such a cheap VPS for any mission-critical stuff unless it’s part of some sort of redundant multi-provider setup.
My CVPS review.
NOTE: This was a gamble for me as CVPS seems to have taken a lot of flak over recent problems and the notorious security issue of last month. Perhaps some will flame me because my overall experience has been positive so far, but I can only speak for myself and share my own experiences. CVPS may be OK if you order an OpenVZ VPS, but KVM or dedi would be one risk too far for me until CVPS gets its house in order with the supply of these products.
—
Ordering / first impressions: I ordered an OpenVZ VPS on June 28th (the Special #2 in NY). Ordering was difficult as the CVPS website and client area performance was terrible on that day (not a good sign!), although it has been fine since then.
My VPS was still not provided 2 days later, but the TOS says it may take up to 48hrs, so I sent in a ticket when the 48hrs had expired. The ticket was replied to within a few hours, they apologized and said my VPS was ready now (it was). I don’t really understand why initial setup is not automated, and I would have preferred some other payment options like BTC; but c’est la vie.
There is also no IPv6; a tunnel can somewhat overcome this but still an annoyance.
Performance: I’ve been using it for a week so far. My VPS is fast and responsive, with CPU and I/O load consistently low. Here’s the bench.sh output:
CPU model : Intel(R) Xeon(R) CPU E3-1240 V2 @ 3.40GHz
Number of cores : 4
CPU frequency : 3399.941 MHz
Total amount of ram : 2048 MB
Total amount of swap : 2048 MB
Total amount of storage : 52 GB (this line manually added)
System uptime : 6 days, 11:16,
Download speed from CacheFly: 8.15MB/s
Download speed from Coloat, Atlanta GA: 21.9MB/s
Download speed from Softlayer, Dallas, TX: 8.38MB/s
Download speed from Linode, Tokyo, JP: 1.39MB/s
Download speed from i3d.net, Rotterdam, NL: 2.60MB/s
Download speed from Leaseweb, Haarlem, NL: 5.23MB/s
Download speed from Softlayer, Singapore: 3.37MB/s
Download speed from Softlayer, Seattle, WA: 9.26MB/s
Download speed from Softlayer, San Jose, CA: 3.25MB/s
Download speed from Softlayer, Washington, DC: 12.5MB/s
I/O speed : 115 MB/s
I consider that to be pretty good. Lowest result (JP) was over 10Mbit, and this is more than adequate for my needs.
So far so good, then. I’m only using about a third of the 2GB RAM even with XOrg and Firefox running – but it’s nice to know there’s a lot more resources available should I need them.
Support: B+ (OK, responsive, only used once)
Hardware performance: A+ (excellent, no evidence of overloading)
Network performance: B (OK)
I/O performance: A- (pretty good considering HD is not SSD-cached)
SLA (uptime/outages): Not enough data to rate. No outages in 1 week so far.
Control panel: C- (very spartan; has the basics like reboot, rebuild/change OS, enable TUN/TAP etc but could be much better. knowledge base/faq is also lacking and some info is outdated. VPS root password seems to be stored in plaintext on their server which is not a good idea, so I changed it myself via passwd on the VPS)
Value for money: A++ (superb, really happy with things so far despite a few minor gripes. I like the annual payment options and I would even be prepared to pay more for what I’m getting)
Still, I wouldn’t recommend using such a cheap VPS for really mission-critical stuff unless it’s part of some kind of redundant multi-provider setup.
Coincidentally or not, as soon as I posted this, a second VPS service with them is no longer working… really poor behavior on their side :)
Last update, none following as this tells everything:
James Burkowitz || Staff
Hello Daniel ,
I am sorry for your lost. But due to hardware failure whole data lost we attempted everything that we could do to make things online however it did not worked. For precautionary measure we replace complete hardware so the similar event would not repeat in the future. I have offered 1 month free as a compensation.
/// So for your data, you get one month, this is how much your data is worth for them ;)
Not. Happy. Jan.
VPS still wasn’t running even after I logged a support ticket.
Asked for immediate cancellation and was told (by Chris) to log a paypal dispute even though I paid via credit card. I’m going to wait for a reply but if it is anything other than “refund processed”, I will log a dispute with my Bank. The dispute will cost them more money than I paid.
Followup: Just received a reply saying they have cancelled my refund and I can either have a crdit or the service.
DON’T BUY ANYTHING FROM THESE PEOPLE!
Here is exactly what they said:
Hello,
After reviewing the situation, we are not validating the refund. You can keep the service, or take an account credit.
Please let us know.
Regards
—————
Chris Fabozzi
CEO / Director of Operations
Chris@chicagovps.net
My server has been down for 5 hours now and NO REPLY! What is going on?
Do you allow minecraft servers?
very poor support.
I cannot connect to my VPS then I open a ticket > 10hours later they reply > I answer > 1 day later they reply.
I requested for my VPS to be canceled immediately last Saturday as I no longer need it. After it not being canceled and still active, I submitted a ticket which received no response. Understanding that it was the weekend and sometimes things can be busy I waited until Monday and then submitted another ticket when I STILL hadn’t received a response from anybody on the status of my cancelation.
It is now Wednesday and I STILL have not received any response and my VPS is still active. It’s getting closer to the end of the month and my card better not be automatically charged for another month of service I tried canceling weeks before. I haven’t seen anywhere to remove my card from the client area and I just want it canceled before I’m charged again.
Until now I haven’t had any issues with ChicagoVPS but for them not to even respond once after 5 days is RIDICULOUS.
VERY BAD SERVICE, AND SUPPORT IS STUPID, IT TOOK ME 3 WEEKS OF SUPPORT AND THEY’RE STILL UNABLE TO ENABLE THE TUN/TAP, AND THEY’RE REFUSING TO REFUND.
Be careful of this service, My vps is down for a week now with out any notice. I open an ticket #KQS-899289 , but this guy: James Burkowitz said will get my vps in 3 hours, but i wait for 1 day still no reply. Now he said he can’t get my vps back and offer create new one with my backup restore, but now the problem still now solve.
Stay away from them!
I can’t stress this enough, ordered a dedicated server,
after 2 days I’ve sent an email “where is my server?”
got a response “Your server will be delivered in the next 24 hours.”
7 days has passed, didn’t received the server.
but they will charge you immediately.
This company is incompetent. It’s been two weeks since I submitted a ticket because a Reinstall to Ubuntu 14.04 didn’t work. Now Ubuntu 14.04 is no longer a listed templet. Icing on the cake is now they can’t seem to figure out how to get Ubuntu 12.04 working. Stay away from this company.
That’s interesting. My VPS which keeps going down is also Ubuntu. Maybe they have issues with Ubuntu. I haven’t had issues on my CentOS VPS (but I also pay $10 every month for CPanel on it and it is in a different location). Was your VPS in Buffalo?
Has anyone else on their Buffalo location had issues with uptime? For the past 2-3 months, I have been able to access my VPS for just a few hours and it goes back down.
They do reply to tickets in a few hours but the downtime is kinda annoying. My VPS is down right now and I sent a ticket. They said it is back up so I tried again and it is not up :/
Not surprised. My VPS has been down since Aug 5th and apparently they managed to nuke all my data.
ChicagoVPS is the worse VPS provider ever specially when it come to the KVM VPS. Since I purchased my VPS with them it is done (more than 1 week) and they keep saying we are fixing this. I do not know how long it is going to take for them to fix this. It’s very funny. I never had such experience with any other low-end VPS providers in my entire life.
they gave me a blacklisted ip and my vps keeps shutting down, now its been down for hours,, 24/7 support my ass
up for 12 hours ,down for 12 hours,, jesus its down again
I’m having the same trouble. VPS can’t stay up and running for longer than 6 hours
Well, I thought you guys had been exaggerating as I’ve been a mostly satisfied customer for 2 years, but recently a credit card lapsed, and they suspended my servers. I then paid in full that same Tuesday morning with a different card, and it took them all day (about 12 hours) and multiple ticket requests to get the three VPSes back online. I was going to get more VPSes from them, but I can’t base even a small business around a provider that lets prepaid accounts remain offline for an entire day with “we’ll get back to you” ticket responses.
Their reputation has gone from stellar to trash in the time I’ve been with them (not just here but on other sites), and yet they don’t seem to care?
yeah these guys told me that my ip is part of a dns reflection attack..i patiently waited for any advice they would give, but nothing,
and after sometime i was so pissed off because the support was very retarded, here some of the conversation.
Me: please check my vps its down for hours now
Support: your ip is part of a dns reflection attack
Me: i really don’t know whats happening can you please explain
Support: you are being attacked
Me: good explanation lol, am i supposed to wait for it get back or is my server dead?
Support: just wait for 4 hours it will get back
Me: ok
after 6 hours its back again,,after 10 hours its dead again
Me: hey its down again, please check it
Support: your ip is part of a dns reflection attack
Me: here we go again, can’t you answer properly? are you a bot? geezzz
Support: please wait for it for 4 hours it will go back up
Me: please advice me what to do, you’re the worst support ever
Support: would you like us to setup another server for you?
Me: DUH!!!
Support: your new server is up
used the server for 2 hours and its down again until now
Stay away from this provider if you need a stable VPS with a proper support. The worse support ever.
yes. i just lost my $. going to file paypal refund.
vps is offline for days and when i send a ticket the only reply i got is hey your vps is ok i can ping your ip.
i can’t even turn on the damn vps..stay away from this provider
Can´t find any Information whats happens if i exceed bandwidth?
Hi guys,
Just want to ask a question. I purchased a KVM vps from chicagovps. I chose LA location. After a month I found out that its IP address is showing Buffalo, NY from both GeoIP and traceroute. I opened a ticket and here is there response: “Your VPS’location is LA but data center is located in Buffalo due to this reason it is showing NY.” Is this a lie? Is it possible that this so called “VPS location” is different from the datacenter that hosts it?
Thanks guys
LMAO.
how is that possible.
you live in pak but your home address is 123 xxx blvd los angeles , ca
Really, amazing offer. However that’s not valid right now.
I buy VPS FROM BLUEVM they said we will not give me money back at any cost. NEGATIVE
after 3 days of ticket they credited my money FORCEEFULLY to chicagovps.
I know CVPS from 2 years. and i hate them to buy a vps. even then they forced me to buy vps from there .
They activated my vps on 22nd and started charging from 19th GREEDY
I CAN NOT TURN ON VPS. control panel is shnitz.
you took my money and i have no service
Note: MOST OF THE +VE Praising REVIEWS HERE ARE FAKE AND SELF POSTED.
I really loved BLUEVM.
Note: MOST OF THE +VE Praising REVIEWS HERE ARE FAKE AND SELF POSTED.
I really loved BLUEVM.