It’s pretty clear what you should expect from the name of the website — OneDollarVPS. Thanks to Barry from HostSign who emailed me about it 2 weeks ago, and Alex who announced it going live yesterday. You can’t, however, pay just $1. Rather, the most basic plan “VPS 1”, would require quarterly payment of $3/Quarter. The next step up, “VPS 2”, does allow you to pay $2/month though. However let’s come back to “VPS 1” and see what it includes. You can order it using this link.
- 128MB memory
- 10GB storage
- 50GB/month data transfer
- OpenVZ/SolusVM
In fact all their plans are under our listing criteria. $5/month will get their “range-topping” VPS 5 with 640MB memory, 50GB storage and 250GB/month data. Servers in UK with Melbourne Network Solutions (test IP: 46.20.231.189). They own their own servers rather than leased. HostSign has its domain registered since Feb 2010, which is a UK Limited Company (Company Number: 6875529). They have also registered OnePoundVPS.co.uk.
Related Posts:
- 5 Reasons Why You Want a Low End Box - May 26, 2021
- Dead Pool January 2012 - February 2, 2012
- exit(0); - January 19, 2012
Can we use it as pptp vpn and private proxy?
Thanks..
Same question here :)
no paypal?
don’t give out credit card number to these guys.
Interesting… was about to be tempted (after the Hostrail stuff…)
It does not even have ssl and “You attempted to reach onedollarvps.com, but instead you actually reached a server identifying itself as cloud.unlimitedwebhosting.co.uk.” if you add https there is a 403 error
Credit cards are processed 3rd party via paypoint.net and we do accept paypal, its an option on the checkout page :)
Ok, this time there was paypal option, but it didn’t work (it just took me to the paypal page). I paid through the client area and that worked. Now I’m just waiting for my VPS …
There is PayPal option… Though I mind no SSL encryption in their payment page.
IPv6 and/or tun/tap interface are avalible?
Hi guys,
We do accept paypal if required, simply chose it at the checkout.
There is no ssl on the onedollarvps.com domain as it simply redirects to a dedicated page on our hostsign website, however all credit cards are processed 3rd party by paypoint.net.
Kind regards
Alex
P.S We can enable tun/tap, simply open a support ticket and we’ll do so.
IPv6 will be added over the next few days, and it’ll be 5 IPv6 addresses per VPS.
Waiting to get my vps up and running… I’ll come back with some test results.
Makes you ask yourself ‘Are these guys really that stable with prices like this after HostRail?’…
Seems fine for the money.
An Atom? Interesting :) Someone wants to run a UnixBench or similar on this and tell us the result?
Seems not fine for me.
Usually we only get 1 core for this price.
I’d like to hear the story :D
Looks good so far:
I can not access the website now.
Are they changing the host / dns?
It’s working here
It wasn’t working a couple of hours ago, but it is working now although a little bit slow.
Gee the site is so slow that it is competing against Hostrail whether they’re the slowest or hostrail.
http://browse.geekbench.ca/geekbench2/view/430881
Signed up tonight, great support, fixed up where I made an oopsie with ordering due to paypal errors, and yeah, seem to be great guys. VPS seems fine too.
It looks like only the default CentOS template is 32 bit, all the other templates are 64 bit. Plus, I tried to install Ubuntu and it didn’t work (it removed the old OS, then nothing, empty disk).
Oh well, time to learn CentOS.
We had a problem earlier with our ubuntu image, however this was resolved if you want to try again.
Any problems just open a ticket and we’ll take a look for you.
Thanks
Alex
Ubuntu works now, thanks!
a vps host with an atom!!!
respect
– any chance for 32bit debian template?
– is the memory guaranteed? is there burst?
– could someone post user_beancounters.
Thanks.
32bit Debian 6 has been added to our templates now.
Memory is guarenteed, with burst aswell (e.g 128mb gaurenteed, bursting to 256mb).
Thanks for the info.
– what about rDNS, is it possible to set it up in control panel or by ticket?
Just open a ticket and we’ll set the rDNS for you.
don’t use 64bit in any environment, it’s not good except a few vps.
anyway, amazingly nice setup, I have about MB/s speed to Los Angeles
this could be a better setup/substitute for Hostrail scammer.
15.5 MB/s
Any chance for a Tribox OS template?
if they can’t offer you trixbox
you can install asterisk and afterwards freepbx
it’s 99% the same as trixbox (trixbox is a modified freepbx)
This can’t be sustainable, right? I ordered the $2 plan anyway and I’ll play around with it. I won’t use it for anything critical.
Potentially interesting info: the money went to Premium Pixels Limited, a webdesign/software company with a weird website.
I’m up for another $1 VPS :) Signup & payment via Paypal was quick and painless from here in Canada.
Just ordered one.
Will make a good 4th server. Might use it for backup DNS and change the fanaticalvps server to a mail backup.
Also good as a proxy so I can watch BBC!!!!! IT Crowd FTW
IT Crowd is on Channel 4, not the BBC. :)
Oops, my bad.
Any word on when Season 5 comes to town?
I can’t seem to find any TOS/AUP on their website.
I’m wondering if IRC is allowed.
Hostsign.co.uk (same company) has a Terms and Condition page that doesn’t restrict usage. With no information on the ODV website I’ll just assume they use that one. But possibly I assume wrong.
Is the VPS setup instantly? I’m have pay using PayPal but still waiting my VPS information.
No, I’m pretty sure it’s manual.
It is manual, I’m also waiting since ~10 hours for the setup.
I’ve waited ~2 hours.
I’m waiting for over 12 hours. But I give them a break for the first ~10 hours as I ordered late at night.
Any list online that shows available operating systems? Is CentOS Host-in-a-Box supported?
Thanks!
CentOS 5 32bit
Centos 5 i386 HIB (hostinabox) template.
Debian 6 32bit
Debian 6.0 x86 64
Fedora 14 x86 64
Suse 11.4 x86 64
Ubuntu 11.04 x86 64
Apparently, if you ask for a template not listed there, they are willing to add it:
They added Ubuntu 11.04 32 bit after I asked.
still waiting for setup
12 hours and 30 minutes already
anyone deciding to order i suggest dont
@Alex Lawler – Do you by any chance accept MoneyBookers?
@Alex Lawler – Why my VPS never set up?
All pending orders have been setup, please open a ticket with the order number if your having problems.
Hi all,
Apologies for the slow-down in setup, we’ve experienced extremely high orders since this ad which has seen us rushed off our feet!
We are currently working through all new orders, and all should be setup within the next hour!
You’ll also be pleased to know we are turning on our automatic provisioning today to setup will be instant going forward!
P.S Hostsign is owned by Premium Pixels Limited, as stated in the blog post on here :)
Kind regards
Alex
great to know, I’m waiting since > 13 hours now. Still pending
after ~14 hours vps has been setup.
debian 32bit installed. It wasn’t working during first try, but it has been fixed quite fast.
Has anyone experience with reimaging their OS? The first thing I did was install Debian 32 bit but the disk is still empty after over 10 minutes. I’m not in a hurry but I’m just wondering what the experience is of other people.
The same thing happened to me when I tried to install Ubuntu. Apparently, there was a problem with the image and they fixed it now (and it’s happily running on my box now).
@The Dude: did you get re-installed successfully? I’m also waiting on a re-install to Debian 32bit.
Resolved by Hostsign support minutes after I opened a ticket. Nice :)
I was away for a few hours and tried it again and it worked. I’m not sure if it was random or luck or that something changed.
Signed up and paid last night, haven’t even received confirmation email yet.
Can you please let me have your order number, or full name as all orders have been processed.
Thanks
down?
Invoice #16289
Your emails bounced back to us, looks like the email address thats been entered is incorrect. Please open a support ticket by emailing helpdesk@hostsign.co.uk and we’ll sort that out for you.
Thanks,
Alex
Oops my fault. Not sure how I managed to mistype my own email address twice but it was taken care of within minutes of me sending in a ticket.
Thanks
Will you accept bitcoin as payment?
How about Monopoly money?
LOL kids
Someone is getting obsessed with that stuff…
It wasn’t an instant setup, but I received mine roughly 7 hours after I ordered one. Though I did place an order at 10PM EDT… so I suppose that’s to be expected.
Just to keep everyone updated that doesn’t have one yet, here’s a list of the current OS options:
Arch Linux 32/64bit
CentOS 5 32bit/i386 HIB template
Debian 6 32bit/32bit min
Debian 6.0 x86_64
Fedora 14 x86_64
Suse 11.4 x86_64
Ubuntu 11.04 32bit
Ubuntu 11.04 x86_64
At the end, I have ordered their VPS2… Quick review:
Nice to see the mail details without the root password, but the SolusVM password is in plain.
SolusVM doesn’t have SSL, fail
It has BURST!!! Wow!
Atom boxes with 4GB RAM, very nice.
Using one of the latest kernels 028stab089.1
With access to the 4 threads as someone said already. But is a very slow CPU anyway, and I am getting less performance than LowEndStock :P http://browse.geekbench.ca/geekbench2/view/431826
Debian 6 Minimal template =) about 200MB at boot (It will get increased as I do an apt-get update).
Getting pretty nice network speeds.
Average I/O performance.
Loving the little toy :D
what about https://solus.crap:5656 ^_^ ?
Good one
I didn’t tried the 5656 =)
SSL works :D
Ok, got one of my extreme low disk installs xD
I get this offer, took about 12 hours for setup. But the website http://www.hostsign.co.uk is very very slow, pages always timeout. I can’t access client area to get login details :)
Runs fast enough for me – 4.3 seconds for Pingdom.
http://tools.pingdom.com/fpt/?url=http://www.hostsign.co.uk/site//&id=5007833
My server and Solus is fast. but the website itself is very slow..
For me the site is fast too. Probably visiting from Asia or something?
Site is pretty fast for me, visiting from US.
Signed up about 24 hours ago. No VPS, no response to support tickets. Don’t use them.
We’ve got no pending orders and no un-answered tickets currently. Can you please let me have the order number so I can check?
Thanks,
Alex
Ticket #703115 was opened 1 hour ago and is still open.
Is there something wrong with your ticket system?
Hi Andy,
I can see that particular ticket has been forwarded to an onsite engineer to deal with. They’ll respond shortly.
Kind regards
Alex
Thanks Alex
Order Number: 7465053689
Alex,
It’s been around 18 hours since our VPS was purchased. Still waiting for an email.
Is this deal over or something? It would seem that the VPS1 plan is out of stock
Alex, could you look into my order please? I placed the order over 24 hours ago and submitted a ticket earlier today for an inquiry about it with no reply yet.
Order #8412452623
Ticket #186977
Thanks
**THERE IS CURRENTLY A 2 DAY WAIT ON THIS PRODUCT, ALL ORDERS WILL BE PROCESSED ASAP. PLEASE ONLY ORDER IF YOU ACCEPT THIS** Source: Order link
For those that just got there vps setup – what type of “benchmarks” are you getting now?
I ordered a VPS 2 (256MB RAM, 20GB HD, 100GB BW) the first day these were listed and here’s some benchmarks:
I ordered the same.
The two day wait on new orders implies to me that they are not heavily overselling which is good to see.
Hi all,
Those of you who have placed orders that havent been provisioned yet – apologies for this, we are currently setting up some new nodes and awaiting the IP allocation for them.
We’ll be actioning all pending orders within the next 48hours.
Kind regards
Alex
I’ve requested a SL6 template (#429629) but haven’t received a response – could you check it out (as you said all tickets were answered)?
http://stats.pingdom.com/vb467qj0w5og/372900
Some stats for a VPS with these guys :)
Just got an email from these guys..
Didn’t really copy and post that email too good – Screenshot copy below. (With formatting still in place :D)
http://ixape.com/files/july2011/onedollarvps-hostsign.png
Just ordered one. Waiting for the server.
Still waiting, but no response. Live help is also offline. :(
I ordered a VPS with you and it still hasn’t been set up after a few days :(
It does say their could be delays of up to 48 hours. How long have you been waiting?
I have been waiting 3 or 4 days now.
Been waiting since Thursday now… I’m hoping that my service starts on the day I receive the server rather than the day I ordered it.
I just sent in a reply to the ticket I opened last week for an update on it.
Uhh, their website I swear isn’t even finished. No ‘Company Info’ page, their WHMCS contact is broken (image CAPTCHA doesn’t work) and when you attempt to reset your account password you get a ‘The reset link you have followed is invalid. Please try again.’
Have to say, I’m less than impressed. Waited over 48hrs now. However if it does work out (ie: all set up, good servers etc…) then I’ll without doubt be staying there despite that bad set-up.
I feel guilty being the one who recommended these guys to you :(
No point since it may turn out all good- never know (hope so!)
Could do! (yn) Was good for me though :/ Wonder what these guys are playing at..
96 hours later, still nothing. Double the expected waiting deployment time, as well as a ticket which still hasn’t been responded to 13 hours later. Seriously hope they get their act together.
they are duplicate of Hostrail.
Take moeny, giving out excuses, and then fold.
that’s the fixed pattern nowadays by scammers specially from Europe, Nordic, Hostrail, many others are from this crooked land.
Isn’t that “design” or should i say template the same as http://www.freweb.com.au?
Who copied who here?
Or are they both run by the same person?
Hi everyone, Just to clear this up. We are not associated with this other business at all. We do not have any other sister companies or affiliates.
Thought would make that clear before it went further.
Thank you
Stuart
FRE Web Solutions
Nah, I guess is a template
Don’t you just love it when people who offer web design work but don’t make there own templates?
Just an update I have recieved. Ordered 5 days ago no but here is the explanation I have been sent:
This email concerns your order with HostSign, that is still pending.
We can confirm your order has been received, and will be processed shortly.
Unfortunately we have experienced a small delay with obtaining a new allocation of IP addresses from our uplink provider, which we need before we can setup your VPS.
We hope to have these IP addresses allocated very soon, and will be processing your order as soon as they come through.
Please accept our apologies for this shorty, unavoidable delay, and rest assured we will be adjusting the billing date on your service so you do not lose out.
Kind regards and thanks for your patience,
HostSign Support Team
I got the same email. And now we wait :P
It’s over 72 hours, not just 48, but still no response.
http://www.hostsign.co.uk/site/about.html – page not found!
Yeah, that’s what I was saying earlier, though if you go to the contact link in the nav you’ll see all the contact info you need, however a finish website is always a nice sign.
How can they make profit off these offers?
If you choose to pay yearly, it is just $10/year.
The delayed order and no sufficient IP subnet only indicate that they have not planned it fully and I seriously doubt they will ever become profitable.
I guess if you go for cheap dedi’s it works out quite well, though yeah I assume they sold out quicker than they would have expected and thus their planning was badly carried out.
Their previous company “B P Scarisbrick Ltd” was dissolved 23/11/2010 after a short time of activity.
This new company name was just created recently: 08/03/2011
In which case lets hope they can survive and have learnt from their mistakes. Would be nice if deals such as this were more common, however it’s really too cheap to opperate and I’ve no idea how they do it.
Right, now my VPS has been set up! Yaaay!
Actually, I paid for one and got two. One I can log into Solus but the IP is not linked to that VM, and on the other, I can SSH to it, however Solus doesn’t work.
Also please fix your WHMCS password reset- I’d contact you via that though I can’t if I can’t log in, it keeps saying that the link I click expired. Oh, it would be nice if you also replied to my ticket I created yesterday.
Fussy client ;)
well it would be nice if the IP was actually linked to the VM after 4 days of waiting.
Just joking :D Seems like this company is sliding fast :/
Last point for tonight- the IP I was allocated is in the US. Very misleading.
What do you mean?
I know another company assigned my a IP which reports as being in Germany on some IP lookup sites. Is this what you mean?
Solus reports it as the states as do many other sites. Maybe I’m wrong, however an IP which doesn’t resolve, and one which is in the states is a little frustrating (yes I realize you get what you pay for :P)
http://www.ip-adress.com/whois/184.82.142.139
Oh dear.. look at these trace routes..
Seem to be going to BurstNET.
And as you said – 100% packet loss from everywhere.
http://just-ping.com/index.php?vh=184.82.142.139&c=&s=ping%21
pity they dont answer emails. sent one two days ago and still no reply
Be good if LEA posted the email address of which they contacted him – Probably a personal email :P
Indeed. I know the guy who they bought ClubMinecraft from, apparently he’s been waiting months for an email. As per their ToS we’re entitled to ask for a refund, too bad we can’t email him to settle the issue.
Did you pay using PayPal?
I’ve used the form on their website
Indeed, I did also, however they aren’t replying. Also when you call their line no one picks up. Going to give them tomorrow (will be the 5th day of waiting, which clearly is more than enough to set up a working VM & also it will have been ~3 days to reply to a ticket), then will take it to paypal.
@Lawrie: Indeed, however iPlayer won’t work in the states. You expect to get what you buy. Wasn’t expecting anything amazing, but a VM you can connect to and basic support is something you’d expect :P
No. It’s from either @premium-pixels.co.uk or @hostsign.co.uk.
Hi,
got my vps today and could not boot. The ticket was responded within an hour. Its working now.
I choose centos template. That is not working that good. So far had to replace a funny name server and clean up yum. And the yum update is 114MB.
But overall it seems much more stable than my boxes with i.e. hostrail. Unfortunately I will not get those 20 virtual support workers and all those other funny emails.
You should know a little bit how to help yourself with linux. Then this may become fun – especialy for this price. Where is the risk? Where would be a reason to complain?
I’ve got mine to at last. In the VPS Control Panel it is described as being in Scranton USA so indeed it looks like they’ve got some hosts with Burst.
The only place it actually states it’s in the UK is here in LEB but still I am a little disappointed because I thought I was getting a UK based VPS. Still for two dollars?
It could be that Solus is reporting it incorrectly – Post your IP here and we’ll find out for you ;)
Second to last hop on a trace route to my VPS…
xe1-01.agg04.sctn01.hostnoc.net (96.9.191.10) 83.144 ms 83.203 ms 83.179
Pretty obvious huh? UK that is not!!
Hmm.. looks like they are cheaping out over at BurstNET.
Mine is in the UK, traceroute ends with
ponies
Just to add a couple of comments on to this:
As our UK IP allocation is taking some time to come through, we have provisioned some new vps orders on our US nodes. Whilst we appreciate everyone wont be happy with this, we took the option of doing this rather than keeping people waiting longer.
Anyone that has been setup on a US node, we will be dropping an email to them as soon as we have space/allocation on our UK space offering them a move if they want.
I also understand peoples frustration at our slow-down in answering tickets/email, unfortunately this was due to the unseen increase in support requests coming through – you’ll be pleased to hear we have now allocated more resource to our support team.
If anyone does have an outstanding issue, unanswered query, or requires some direct support, please feel free to email me directly – alex.lawler@hostsign.co.uk
Regards
Alex
If a customer decides they wan’t their service moving from the US node to a UK node will be get their files moved by yourselves and the VPS working and in tact on the new UK node?
They’ve just cancelled my paypal subscription.
Mine too, time to backup and move on I am guessing.
Seems they are having a lot of trouble at the moment – I would contact them before making assumptions as to why this might have been done.
Honestly not sure if I should tempt the devil and stay, or just ask for a refund and find me another provider. Tough one.
Seems like they ran out of IP space and have done what they could to give people a ONE DOLLAR VPS as promised.
As a company, they probably have other things to do in addition to provisioning your ONE DOLLAR VPS and providing technical support to you for ONE DOLLAR per month.
I can only image the furore that would be here if they charged — gasp — two dollars.
LEA: feel free to fix my dumbass BB code ;)
Yeah, I understand it’s a ONE DOLLAR VPS. I’m not silly, and using tags which don’t work to emphasize this point really does nothing for me. Since it’s a ONE DOLLAR VPS I’ve happily waited nearly five days. It seems as though they’re doing the right thing and are now helping us with our ONE DOLLAR VPS specific problems. As I’ve previously mentioned, I hope things get better (:
Hey, I called myself a dumbass, what more do you want? :)
FWIW I have one of the $1 VPSs and it’s been running pretty good. So maybe if you just hang for a while they’ll get it sorted when new IPs arrive.
All the best….
hehe, yeah they’ve just replied and fixed my problem in 5 mins.
Everything works perfectly now.
Lets hope they have a better few months :D (5* support after after they finally got round to replying!)
My VPS has been set up and working fine since the day they posted the offer, so there was no need to cancel the paypal subscription as far as I know.
As for benefit of the doubt, sure I will give them that, just like I did hostrail, intelliserve and ipap, but I know where that got me, so as a precaution I have just moved anything I need off my “two dollar” VPS until I know why my paypal subscription was cancelled and am convinced they will not have disappeared by the end of the month.
What script is running on that status page, looks good? Can I have the source?
Meanwhile this doesn’t feel right or does it?
Load
11.37 13.96 16.68
Lol sorry, that “looks good?” wasn’t meant as a question. Scratch off the question mark.
@Sawyerr: the script is here.
Meanwhile, my idle ‘onedollarvps’ has been more often that not unresponsive, swamped by a massively high load caused, I think, by iowait. It’s been useless for a week or more. No response to a support ticket.
Well they did take payment for three months – So $3 wasted is a little worse than you’re saying $1 wasted.
I’ve had a VPS with these guys under their ZazooVPS brand for a few months now, and everything was going swimmingly until a few days ago.
Performance has always been adequate, if far from dazzling (but then for $3.50, what do you expect?!?)
Has been down for two days now – can’t even get up the Solus control panel page!
Mine was setup this afternoon as well. Got two setup emails… first email doesn’t work (I guess it was a temporary VPS or something) but the second one works fine. I also noticed that someone had previously logged into it in the past…
I wonder where it grabbed that information from… seems like the VPS is a fresh install.
I believe that information is stored in the /var/log/lastlog file. It just means someone forgot to empty the file before creating the template.
The PayPal subscription cancel is disturbing.
I have been using my VPS as a full-time proxy server for web browsing from home, and it has not given any problems yet.
Assuming that I can renew next quarter, they will be the backup DNS.
I just want to put in a positive message. I believe I ordered the $2 VPS the day it was posted on LEB. It took them a few hours to set it up but performance has been o.k since then. I am a little worried they canceled the Paypal subscription. I’m not sure why. If it’s because they’re moving away from Paypal because of the high fee’s I will cancel my subscription, it sucks a little they haven’t commented on the reason why yet.
Just submit a ticket asking why my paypal subscription was cancelled, but given I still have a tech support ticket open since 30th June I doubt I will get a reply.
I got a reply.
“We’ve chosen to remove paypal as a payment option for our services due to the costs involved and lack of support from paypal.
We’ll be sending an email out shortly advising of this.”
Thanks for the info. Not sure if I’ll be with them after next payment.
I will, if they keep the same service and price. Had no problems at all so far.
Perhaps too many people have opened cases against them.
Damn, for me that means that I will cancel…
Btw, a quick tip for you all if you don’t want to be forced to subscribe (sometimes you can, sometimes not):
When you are redirected to accept the Paypal subscription, go yo your client area and lookup your generated invoice, then just pay that invoice, don’t accept the subscription.
Ordered when this just came out, got bit lost with all the paypal stuff, but honestly, one of the best vps services i had
Just got an email about an hour ago addressing the Paypal issue.
If you pay for your service by PayPal, you may have noticed your recurring subscription payment cancelled recently. HostSign is part of the Premium Pixels Ltd company, and until last week all payments via paypal were made to a shared PayPal account in the name of Premium Pixels Ltd.
Due to the recent growth of HostSign, we now have a dedicated PayPal account setup in the name of HostSign Server Hosting, which will be used for all future PayPal payments.
Kind regards and thanks for using HostSign,
Rich Johnson
Support Manager @ HostSign
(I hope that cite does what I think it does… still not used to LEB yet)
Meh, close enough. If someone wants to fix my formatting… then feel free >.>… *wishes for a “preview” button*
dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 15.8407 s, 67.8 MB/s
Not bad performance considering it’s only $1 a month.
Any chance at US datacenter?
Contact support and ask. Some clients here who requested a UK server were placed onto US servers so they may have some US space to place you on.
Support don’t bother answering tickets
I’ve bought this VPS but stuck on a US node but still I can say that for the last 24 hours I’ve been extremely impressed with it. It’s definitely not over sold but you can’t rule it out as the limited company they registered the domain under has been dormant for over a year and also their website has no page for “company info” – which is the root of all conspiracies. But I wish these guys all the best and hope they break even and generate income so they can keep going. There’s always a suffering point though – like with Virgin Media, they were so over-whelmed with new accounts that they didn’t account for poor performance of their entire network, not to mention support is.was pretty much non existent.
I can imagine HostSign being overwhelmed with bullshit tickets, I do, but they only need 2 people doing 12 hour shifts to respond to all tickets – they’re not exactly going to get important corporate clients that need priority support on a 10 dollar a year VPS are they. It’s irresponsible that I’ve had to wait over 24 hours to get a response for such a small query yet 4 of my friends had pre sale questions answered within 10 minutes, even when my ticket when unanswered for 10 hours, they still responded to a pre sale question. But allow the BS about “different departments” – you’re a very small company that’s not even registered and isn’t legally allowed to trade under a dormant limited company number.
I want you guys to live and do well so no disrespect intended. Just get some red bulls down you and work your boobies off. You won’t get rich ignoring, delaying or avoiding your customers. Be nice to the people who pay you, if we go, you go. :-)
Some very very wise words there. Well said Sir!
VirginMedia are just 100% rubbish all over – My experience with them over the phone will put me off their services for life.
My box only up for a few days, than offline until now. All I can do is cancel the service, but, funny, there’s no Cancellation Button at the client area :)
Just remember, they did cancel the Paypal subscription to all their clients weeks ago.
Still waiting for my English IP… Has anybody got theirs?
+1 but what’s making me even more worried is that they said above they would be sorting out the secure site (SSL) yet they haven’t.
…$1.00 is a dollar. Pretty slow. SSH is becoming a bit sluggish itself. Node srv4s.
Hey HostSign: you guys are definitely on the right track, performance has improved significantly over the past 3 days. It’s great to see a super-low-budget host actually pay attention to their hardware and do something about performance issues. Congrats!
On the right track?
their US node has been down for more than a week, and no answers on tickets.
Well, not being on a US I wouldn’t know that. That’s BurstNet right?
..Well its been a month now. although like many my service wasnt started at the time of payment i was told thet next billing would take this “delayed start” into consideration for future billing.
I have now received my first billing renewal, which isnt taking into account the “lost days” and also wasnt this supposed to be $3 per quarter. not per month as i am being billed for?(thought i opted for the pricey $4 option)
I was put on a US node and it has been very slow since the start(maybe a few good days)
Just wondering is anyone else in the same situation?
Its hard to complain over something the price of a Pint but I do want a service thats stated.
Regards
Jon
Like many of you on here, I couldn’t resist a $1 VPS, I asked for mine to be setup in the US for VPN/Proxy use.
I got my VPS provisioned quickly and did an OS reinstall fine. However, I have been unable to access my VPS reliably for the last 2 days, a ticket for TUN/TAP to be enabled has gone unanswered for 2 days. The console connection (either via SSH or webterminal) doesn’t work.
Not feeling the love right now :(
Michael
I purchased a plan 2 days ago and sent a request for a refund today. I can’t access SSH half the time, the web panel doesn’t work properly, and my tickets are unanswered.
I’m having the same issue here :(
Was fixed for a bit yesterday and now bombing again, still no update on a high priority ticket…. Guess I will be asking for a refund :( Really wanted a cheap VPS in America.
Just had an email from them, apparently they are having some issues with one american VPS host. Still no update to any of the tickets I have opened. Over 24 hours in a host down unreliable scenario, doesn’t matter if it is a non-critical server, it’s still down and I am still paying money for it!
Looks like their service went downhill FAST. I’m on node srv3, I think. My VPS is in Scranton, PA on HostNoc/BurstNET. The SSH is very unresponsive. Running vim usually crashes the entire session. I have nothing running on the VPS either, not even apache. The thing is completely useless. I can’t install anything on it, let alone run a website.
Yes, it took 8 minutes:
Got refunded very quickly when I requested it. Good customer service at the end.
Alex seems to be a nice guy, but his servers in the U.S and UK are horrible.
When it works, it works good, but the problem is working time is about 5 minutes.
and rest of the day, it’s down. He’s trying hard to keep it up, but somehow,, it does not work.
While I don’t disagree, a little bit of communication would go a long way! I have had a host down ticket open for 3 days and still have heard nothing. There was an email last night saying they were aware of a problem, the host seems to be up this morning, but no follow up email.
I asked for refund, will see what happened.
My $1 box in the UK has been running just fine.
[root@hs:~] uptime
00:16:37 up 16 days, 53 min, 1 user, load average: 0.02, 0.02, 0.00
My VPS has been basically useless since the start. I asked to be moved to the UK server and here’s the reply:
I received an email yesterday from HostSign, saying that all US VPSs were being moved to the UK over the next seven days.
Did you not receive that email?
I checked Gmail’s spam folder and found that email as well as an email telling me my ticket had a response. I had used the web interface and read the response earlier and was surprised they hadn’t sent me an email about the response.
I set the email as “Not Junk” so hopefully future emails from them will make it to my inbox.
my VPSs were down almost all day today. My account and ticket system at their main sites were un accessible. What is going on? Did not get emails about the move at all. Will the network be better in UK ? It sucked ass big time in the US .
Same problem here and got no email.
same here, just have my spam box cleaned yesterday. :p
Hostname: xxxx
IP Address: 184.82.142.xxx
Operating System: CentOS 5 32bit
Location: Scranton, United States
Status: Offline
same to me, i already offline 1 week till now. :'(
Mine seems to be back up but SolusVM says it’s offline? :-/
A week ago, this service was running fine.
Now how-ever, it’s terrible!
It takes minutes to load a static webpage… minutes to connect using ssh… nearly impossible to use vim…
I suspect the I/O to be overloaded… And, it seems at-least disk I/O is currently horrible:
Its just horrible so far. the US server is slow, times out often and again, its just fucking slow. For example apt-get update takes around 3 hours!! Kernels are old and after update the whole box stop working. Archlinux gets fucked up after single pacman -Syu.
Not satisfied even little bit.
Yup, mine is down again since yesterday.
I didn’t mind the slowness, but it’s just offline most of the time. No response to emails/tickets thus far.
I’m thinking of abandoning this VPS because it has wasted so much time – I’ve only used it for IRC so far (2/3 weeks):
Operating System: Debian 6 32bit
Location: Scranton, United States
Status: Offline
10 MB of 50 GB used / 49.99 GB free
Screw OneDollarVPS. Slow Support.
And not more even payment with Paypal! Bah!
I don’t see any paypal option at the checkout.
Just had to cancel my package with them on PayPal’s end. VPS had been unable to boot for a couple of days, and even their own website was down so I had no way of contacting support and asking them to fix it or even to cancel.
I’ve been with them since the beginning and have a UK based VPS. For this price the service has been great. Quick response to tickets and a lot of uptime (was in the ~25 days area until it was restarted yesterday). Sometimes stuff slows down tho. At least once every week or two weeks my shell and web server will take several seconds to do anything.
I just received an email stating that the UK based servers will be moving too and their IP’s will change. This is extremely annoying for obvious reasons. I’m in the process of moving all my websites over to other servers so I have the downtime in my own control, plus I don’t know how good their new data center is. Definitely a big fat negative on their record for me. Not sure if I will keep my account of cancel it.
I’m gonna wait and see how the service is after migration. It might be fine :) With ultra-low budget hosts I think we’ve got to cut them some slack in situations like this. If they follow through, great. If not, well then it’s cancellation time.
Yesterday: email received regarding upcoming migration. IP address will change according to this announcement.
5 hours ago: VPS is down.
4 hours ago: Email received that first set of migration were complete. No mention of new IP addressing.
3 hours ago: Ticket regarding new IP opened. Still unanswered.
Now: VPS may be up but I don’t know it’s new IP. SolusVM down for “maintenance”.
Sigh.
Another day has passed — no VPS, no SolusVM, no ticket response, no news at all from HostSign.
I guess it’s termination time. Hasta la vista, baby!
i signed up for the site. it was up and running ok, but then it just disapeared, and i can’t find my box. there’s no control panel available. the ipaddress doesn’t respond. i’ve opened tickets with their support and … nothing. no response at all. it’s been a couple of days w/o any help. this is completely pathetic.
please just all cancel all together by calling your credit card banks or paypal. These people do not deserve our pennies. Our new boxes been down for weeks and no response on email, support ticket or phone whatsoever. Take action now before too late guys
It smells a little like hostrail/w2 failure (for ever)
Just canceled paypal payment.
I updated my support ticket again after another day, and minutes later got this mass-mail:
I guess someone finally realized, after two days, that the “DollarVPS range” was screwed.
Four days with no service and no support response.
I’d say deadpool ’em :)
Lucky me, was just about to buy one until i saw the last few comments
I cancelled after the first month ($2/m plan). The performance is annoying xD and I didn’t need this VPS anymore.
PS: lately I was thinking on getting the $1 plan to do some backups and cronjobs, but it seems that they are in problems :S
I can confirm that, absolutely no response since a few days!
Too many cheating providers in the market :)
Kill’em
http://www.hostsign.net/ is down
http://onedollarvps.com/ is down
My VPS is down.
I’ve got some emails about the server moves and outages a few days ago, but this doesn’t look promising.
Another one bites the dust?
Same here
http://hostsign.co.uk
is still up / no support answers, server manager or vps though
Hi, also got onedollarvps, its down. Im getting no responses. They assured me on 5th of August that my VPS would move from Scranton to Manchester. Nothing happened. VPS was very slow and its down most of the time. Really poor service.
The worst hosting ever, I have sent complaint to FBI, I suggest you all do the same here: http://www.ic3.gov/default.aspx
They thought they can take our 1$ and leave like that? Well fuck em all.
My VPS is down for several days. Their SolusVM page is down also. Got an email said they are moving US VPS to UK. But it looks more like a fraud now.
I think they are dead -.-
I’m really sad they went down. I had a great time with them until they moved last week. I have canceled my PayPal payment, one day before a new period, and I’ll see what happens.
I bought a vps using there onedollarvps deal found on LEB – the VPS has been offline for more than 5 days. I contacted them – but no reply. I have waited patiently for them to respond – but no reply what so ever within 24 hours. I guess this host should go down into the dead pool – at least they could respond to a customers emails.
Same problem here. VPS has been down for about 3 weeks, no answers apart from the issues with UK server migration.
Just cancelled the paypal recurring payment. Don’t recommend the service to anyone.
How did they screw up this fast? They pretty much got $3 for a month of service and still couldn’t make it work?
Francisco
Thought you were married. We all know how easy and how quickly we guys can screw up something. :)
Nope, not married ;) I’m only 26.
Francisco
They were charging $1 a month – but you had to pay for three months in advance. This offer was good while it lasted – I guess they will end up with the same fate as Hostrail. Atleast I got two months out of my service before it went down in the drain. They put a notice on there panel on the 18th- that they are having issues with there vps. Oh – well – at least I did not have any important files on it – was merely using it as a remote desktop. SOLUSVM panel is also down……NO ONE IS ANSWERING CALLS or responding to tickets. This host is DEFINITELY dead.
Lots of people didn’t even 1 month though, so do the math :P
Francisco
I placed my $1 order.
Almost paid it, but luckily it was down for a whole day just when I was ready to do the paypal stuff.
Sent a cancel order ticket and there was nobody at the other end for two weeks already.
I believe it will be in the dead pool soon.
So on the 20th my next payment was due but I canceled my PayPal subscription. Today they dared to send me a reminder with a 27th due date. Their CP has been down the whole time and I don’t even know the IP of my box. Pretty ballsy to demand payment while they’re messing this up this badly.
They can’t even sustain by overselling VPS which is hosted using a server which is running with Atom processor.
How pathetic!
And me, as one of the stupid client of them, are more pathetic.
Luckily I never keep any of my important stuff in these kinds of extremely cheap VPS, but it is too bad that I am losing my toy!
Thats because they would have to put 50/60 VPS’s on the one Intel Atom server to make it break even.
This one has certainly gone down fast…
They have got their UK company number on their contact page. Any trade tribunal in UK that can take care of the issue?
Number is fake, I called them and no one respond, period.
A UK company number is not a telephone number but a number in the state registry for companies.
I wrote directly to Alex – and finally got a reply…. It seems not all hope are lost.
Reply from HostSign:
Apologies for the delayed reply.
We suffered an issue with our onedollarvps service which is about to be rectified. As you probably know when you sell that cheap, you end up with all sorts of customers that simply want a cheap VPS to use in malicious ways – mainly to hack other servers etc.
Over the last 2 weeks we’ve been busy moving to a new datacentre in the UK which will give us a better service, and replacing all hardware that the VPS’s reside on, along with new improved security measures and firewalls. Unfortunately what we anticipated would take 72hours max has taken just over a week!
We’re actually going to be restoring access to our dollarvps range either later today, but more likely tomorrow. Once done an email will be sent out to all clients, along with credits for the downtime.
All we can do is apologise for the outage, but i’m certain once we restore access you’ll notice a difference in the service.
Well my question is, why wasn’t this communicated to clients, instead of leaving us dead in the water and, after numerous days of downtime and silence, assuming the worst?
I’ll forgive them if my server comes online tomorrow, but I must say I’m a bit skeptical
You are lucky that you receive a reply from them.
I get nothing from them at all.
I don’t need a reply, I just want my VPS >_>
“We’re actually going to be restoring access to our dollarvps range either later today, but more likely tomorrow”.
Well I guess this was total BS by Hostsign.
Now even their main site is dead!
Same problem here. Very pissed at this mess. I had service for about a month, I put in a ticket about a week after the outage started in early August and updated it 3 times over the course of the month to get no response, no service and no refund. Very lame.
Indeed, their website is down already. Anyone have any information?
Thank god I paid via Paypal and they won’t get their hands on my credit card data.
I got a message that today is final move out of their servers, and their site is also available now, I think they fixed it.
I got that message too. It also says we get a month credit as compensation for ~ 2 weeks downtime. That makes us all feel better, right?
Any company that shuts down services and ignores clients for 2 weeks should be deadpooled, blacklisted, whatever. It’s not acceptable. This company is trash.
I am not their customer but yes… such lack of responsability wouldn’t make me feel safe with my host ever again so I most likely wouldn’t use it again no matter how long credited would be – just like I don’t use my both nordic vpses from days when last one came back.. Dissapearance for two weeks isn’t indicator of health company/business and usually means only matter of time till next and final…
Anyone actually got their VPS back?
all I got today was an invoice…
“I am pleased to announce that service to our VPS range of products has been restored.
We are currently assigning new IP addresses to each VPS on our system, so please keep an eye out for the relevent email over the next 24hours.”
That was from Hostsign ~ 56 hours ago. Nothing since. Anyone get their “new IP”?
Nope.
SolusVM is back, and my VPS appears to be alive and running. Or course, I can’t access it since it’s still using the old IP.
got nothing back, just another lie!
most probably just another lie. he is using our 3$ to buy drinks at Hawaii after escaping with customers money :D
Yeah, my VPS is up according to the control panel, but I can’t so much as ping it. I got the email from these jokers saying it’d be moved to the new DC and fixed soon, but I’m not holding my breath…
finally got mine with new ip.
You and no one else, I guess.
sanchaz, screen or it didn’t happen!
http://img838.imageshack.us/img838/3100/hostsign.png
lol, i found my vps also there!
https://srv3.hostsign.net:5656
online with new ip?
I also didnt receieve any mail with new IP.
Still holding out for my 96 pixel flashing text right above the comment form but I guess LEA isn’t going to do it.
No.
And people are likely still going to use the comment form in whatever way they want, regardless whether warning messages are written in 96 pixel blinking text or not, unfortunately :(
Out of curiosity, today I logged into SolusVM for my HostSign VPS.
Found that it has been assigned a new IP, and it’s up and running. I did not receive any notification from them regarding the new IP.
So check it out, you might be up and good to go :)
Yes, no email but the new IP is there. I checked it yesterday and it wasn’t.
Mine’s now running, no email received though, cpuinfo at http://onedollarvps.sucks.li/cpuinfo.sh
Ping of under 0.5ms from a Burstnet vps, so no datacentre change.
Still nothing for me…
Same here, no new ip, no reply to tickets. What a hell company.
i got an email on 09/03 that the server moves were complete and ip addresses were forthcoming. still no ip. still no control panel. nothing. i opened another ticket that will most likely get ignored.
Same for me. Opened ticket 3 days ago. No answer.
Received new email: “Service to our dollarvps range was restored a couple of weeks ago, and you should have by now received an email with your new IP address. We are aware of a couple of users not receiving this email, therefore you can find your new IP by logging into the SolusVM control panel. If after doing this you still experience issues with your VPS, or notice your IP has not changed, please open a support ticket.”. No new IP here, so I was going to open a ticket, but main page currently down.
Um, why? You’re going to keep using them?
Same thing, no new IP but I changed my provider…
So they sent an email announcement that included information for customers that aren’t receiving their emails.
OK. That makes sense.
Nope, for some people the emails weren’t even sent. They’re not in the my emails section of my control panel, which they would be if there’d been a problem with me actually receiving them. Either way they’ve fixed it now and given me an account credit so I’ll see how the next 3 months of service go. I bought it as a test box to mess around with, and for 63p a month I didn’t expect much. As it turns out I got less than I expected, but they’re at least making an effort to fix that.
I’ve got the new IP now, and the VPS is working so I’ll see how things go.
My service is back up but with no account credit and a bill due soon. I’ll be stuffed if I’m going to give them any more money immediately after a ridiculous downtime with no communication.
Got the same mail. Used paypal buyer protection a few weeks ago, my account still exists but there is also a new ip… Main page is running (ISP: upc cablecom).
*also no new ip
This company sucks. I wouldnt even want their service for free.
Got new IP, box is up, and running.
Got one mail, quote:
“We are aware of a couple of users not receiving this email, therefore you can find your new IP by logging into the SolusVM control panel at http://srv3.hostsign.net:5353”
Logged in, copied new IP, and it works. Seems a fresh change, since nameservers are still using the old ip for my domain, but I can reach my webserver via the new ip.
No, I had to update the A record…
As for the price and the quality etc…: It is worth for using it as a playground, at least. Unless they will disappear again. This is virtually free service, and you get a full VPS.
This is just my opinion, I am not associated with them, etc… for example I also have a Linode account.
It’s very cheap but there are a lot of providers that are nearly as cheap and a hell of a lot less hassle.
I wouldn’t be as irritated if they’d just been upfront and said “Hey, we’re down. We’re working on it but it’s gonna be quite a long time.”
Instead they’ve had hardly any communication and now they’re fibbing saying “oh, some people didn’t get their emails with their new IPs”. Did anyone get an email with their new IP?
{humour}If I adon’t get this email, how do I know I was sent it? Do you use RFC1149 as a backup-?{/humour}
!!!*Still*!!! no IP for me.
But I have checked their company number, it’s valid. So maybe this is the reason they can’t just run away directly?
An email at last!
Only an invoice with no credit for the downtime
Won’t be bothering
don’t ask, don’t get. Open a ticket, they’ll apply a credit.
Judging by the rate they’ve been answering support tickets, it will happen never, if then.
Maybe I was just lucky. 30 seconds of your time is worth it when, at worst, they just won’t reply, right?
Sure, I’ll do that, but what happened with:
“As an apology for the recent downtime caused by our migratory work, 1months free credit will be added to all accounts over the next few days.”
That was 20 days ago btw.
I don’t remember that, but yeah, that should have been done immediately to everyone, we shouldn’t have to ask for it.
Do they have an uptime policy? I don’t see one on their site right off.
Not questioning what you’re doing by canceling. Just curious.
I submitted a cancellation request for ‘end of billing period’ on Aug. 17. Received a reply from their billing stating that this would be scheduled.
Now (near the end of the intial billing period) I’ve received a new invoice from them. Sigh. They really are hopeless.
Oh, and performance sucks. Specifically disk i/o.
An you will pay? LOL
I opened a nice ticket explaining the situation. Two days later I got a nice reply saying that the VPS was now cancelled.
EOF
After some troubles with the move – my new VPS is now up and running.
It seems they setup completely new VPS’es instead of moving them – so I had to restore files from a backup. (Though, HostSign was kind enough to take a complete backup of my old VPS, and I could then manually restore what I needed from that).
I did not bother about asking the credit, just simply paid the new invoice. It had 3 USD on it, but the payment provider they use charged me 1,95 USD. Invoice now appears as paid in hostingsign client area. By the way I had to open a ticket just to get access to see the invoice, as registration for the client area (https://www.hostsign.co.uk/clients/clientarea.php) did not work, it said “Not allowed”.
I used a card I reserve for paying on the net, with very little money on it. I made the payment about 10 minutes ago, but they have not yet taken the money from my card. I will check it later.
Just a correction…. I paid 1,95 GBP (~ 3 USD) for the next three months, so no automatic credit was added here. Not that I bothered to ask for it.
And a sidenote: System runs smoothly here, but I am only using it for a playground. I have some weird download problems, but only through https and php, and it aseems to affects only images, but not all of them. Seems some memory limit, but could not find out yet. If I send over the very same images to another server, they download properly. In a similar system at Linode with 512 RAM (XEN) I do not experience this. Cannot find anything in the logs either. My onedollar has 128+128 RAM.
I put in a ticket and got credited for downtime.
Hostsign may have had some troubles, but they stand true to their word.
Awesome.
Yeah, they’ve got a lot to make up for after this crap, but a refund/account credit is at least showing they’re making an effort. That, or i just got credited with the $3 someone lower down the ponzi scheme just paid… :)
4 tickets submited, none of them got answered, no useable service for two months. awesome?
Exactly the same. This company is very untrustworthy.
Then why the heck are you still with them?
He prepaid for 3 months just under 3 months ago. :)
That’s fine but if you need a vps up and running and this one is going down all the time, why is he still with them?
If it doesn’t work, the right thong to do is to cancel or blow it off, move your data elsewhere and move on. Not sit there fighting it trying to get it running or try to deal with an unresponsive company
It’s like my experience with YardVPS. They couldn’t get my vps allocated after 4 days, wouldn’t communicate with me as to what the issue was and just left me hanging. I canceled, voiced my displeasure and moved elsewhere. I didn’t wait three months like some of these folks.
Well it takes 30 seconds to fire off a support ticket. I doubt he has anything down because of this outage/downtime/whatever, but it’d still be nice to get what you’ve paid for. I have one of these VMs and mine’s back up and running.
I wouldn’t run anything important on it, but it was just too cheap to pass up so I thought that at $3 it was worth the risk.
I was more or less expecting something to go wrong, so when it did I didn’t care. I assumed I’d been ripped off so didn’t chase it up until I got the email saying that the new IPs were assigned, but we didn’t get the emails. Whether the emails were sent or not is another thing, but they gave me an account credit of the entire amount paid to them, so I’ve started fresh, with trepidation. I still won’t be putting anything important on it.
Since some people got account credits and their services are up and running. I’d be pissed off if I wasn’t one of those ones, so I’d probably be sending them a support ticket a day until they responded. I doubt cancelling it would end in a refund, so he may as well wait and try to get the account credit etc.
I do find it strange that some have had their VPSes sorted out, and others haven’t. Was my joke earlier about me having received their ponzi money close to the mark?
Yes, they are great company. Their service was down for a month, but at least they said it will be fixed in a day or two. Doesn’t matter if it actually took a month instead and they never answered tickets in meanwhile, but they fixed it!
Now all we have to do is request to be given what we payed for and never received, I did that 4 days ago and still waiting, but hey, they stand to their word, they’ll reply eventually!
Also, I have an invoice due tomorrow, maybe they’ll give me my month back once I pay for another 3 months. It’s not like I have a reason the believe they won’t survive another 3 months, the fact their website is down again is just a coincidence.
Really awesome company!
no account update, no account credit and no ticket response:
http://netpix.ws/pm-2OUD.html
China….??
According to http://whatismyipaddress.com/ and http://www.ipaddresslocation.org/, my vps is now located in China…
I do not know much about ip based geolocation. Is this just an error, or can it be?
WTF?
I wish that’s true, but it’s not. It’s located in UK.
Yes, these sites reported UK before the move. (But not now.)
True, some sites report it as China, but it’s still in UK.
They need to update their databases!
The county library still shows up on occasion as a China IP address. Every once in a while, I get redirected to a Chinese version of the website that I want.
Lot better than what it was a few years ago.
Ticket #749014 Please do ignore the ticket for more days, not like i haven’t been waiting for like 4 days or so…
Please take your time and don’t rush it!
I gave up. They never answered my ticket (it’s been a week), I’ve just got an overdue invoice reminder. They don’t really expect me to pay again after not getting any credit for downtime (which they promised btw).
I emailed them to tell them what they could do with their overdue reminder (using the email address on their website). It bounced.
At this point it’s just hilarious how bad HostSign are.
Same story here, still waiting for my credit. Sent them an email ~week ago asking them to add my credit and then cancel my account at the end of it’s billing period. Still waiting.
Terrible host.
Can we confirm whether OneDollarVPS is still alive? Too many comments here and I am seeing quite different views. Yes they had a DC move in mid-August, and failed to notify some customers about the new IP address. All resolved now?
They’re dead. In my opinion, from now on, any provider who doesn’t pay for an SSL certificate, doesn’t plan on staying around for long. They owe me some Red Bull.
But LEA, if you considerate this dead, then enotch networks, vpstree and so, are dead too (site alive, owners dead).
there’s a user on WHT reporting another enotch node being down.
Lets see how that one goes.
Francisco
This might not quite relate to the question, but right at the moment I cannot access my VPS there. This might not be their problem, though, but I cannot explain. When this morning I tried to log in several times, sshd always kicked me out immediately, right after accepting my credentials (tried with private key file and username/password as well). When tried to restart the server through the control panel, it could not restart at all. Now it is offline. (Btw: control panel is only available through http.) I also tried to log in through ssv via the control panel, it let me log in, then kicked out.
Yes, the system might have been compromised, and I am not an experienced admin, but I left a seemingly healthy system there the last time I was logged on. I had a firewall enabled, and only sshd, http and https were open. Similar issues have happened a few times before, when only a reinstall helped. Now I might just abandon the whole thing there.
Update: Now control panel reports the server online, but only disk space usage is displayed, memory is “0 of 0 used / 0 free”. Sshd does not respond. Also it says at the right side that “Memory: 128 MB, Burst: 256 MB”
Does “0 of 0 used” mean the server is not allocated memory?
0 of 0 means off, or means that Solus can’t communicate with the node to report memory usage.
My VPS is still alive even if my VPS expired 2 weeks ago and I never paid for extension.
They never answered my ticket, there are no emails, invoice reminders, nothing. But my zombie VPS still works.
+1 for them being a ghost ship. 4 day old unanswered ticket.
Haven’t been able to log into my VPS since mid august (2 months downtime and counting), can’t ping, can’t start/restart through Solus, IP still in Scranton even though they said they were going to move it to the UK, 3 open tickets (4 to 24 days old) without reaction and an invoice for the next 3 months. No thank you.
This was my first lowendbox, a shame it ended up this way but I already have a replacement with VMLit (which is a hell of a lot faster than the $1vps ever was).
Also they respond to tickets, which is a great plus! :)
My VPS with them is still up and ticking over.
Makes a good proxy server.
For $1 per month, it is a good value.
You can’t expect much for $1/month, but no matter what the company is charging, they should reply to support tickets.
Not replying to support tickets instantly makes them bad value for money.
I sent them a letter because i used paypal buyers protection and pleased them to destroy my data, but they didnt. Now lets see what will happen.
Hi, sorry for my bad English.
this was my first low end VPS. It only worked for a few days and after that… never again. Bad luck? I don’t think so. Anybody get the VPS working again? I opened a ticket but no response. My fault was to not use PayPal and buy for a whole year… I want to have my own VPS but I’m afraid it will happen the same with other low end providers. What do you think?
Greetings.
You didn’t use Paypal? That’s a good thing, normally, since Paypal don’t give their guarantee for non-tangibles. What method did you use?
My VPS is still up. I won’t be paying next time billing comes around, and I won’t be using it for anything important. ODVPS are running on autopilot right now, nobody at the wheel.
I did the wrong thing, I payed using credit card :-(
By the way, could anybody please give me an email address to “try” to contact these people? As I supected, helpdesk@hostsign.co.uk and alex.lawler@hostsign.co.uk are both unreachable.
Thank you in advance,
José Manuel-.
Paying with cc is very good – so you can do chargeback. If you do that they have to pay a penalty fee.
I tried to mail them a lot of times, email-addresses are invalid. So i sent them 2 letters using pingen.com. Looks like these arrived (no one has been returned to me)
Regards,
patrick
Did you ask for a chargeback? Sorry, how does it work? I didn’t know anything about it… It’s possible do that when you are in a country and the scammer is in another one?
Thank you!!
You have to request the chargeback from your credit card issuer. Its a form you have to fill out. It doesn’t matter where hostsign is.
http://en.wikipedia.org/wiki/Chargeback
I used paypal buyers protection.
Regards,
patrick
edit: The problem of chargeback is, you can use it only up to 30 days after billing.
If you got 30 days of usable service then you aren’t in the right to chargeback. If you didn’t get service for 30 days that’s your own fault for waiting so long :P
As far as I remember, though, it’s 45 days of grace.
Francisco
Partly correct ;)
It’s possible to use chargeback up to 30 days after the bill. If i order at 01.01, i will receive the bill at 30.01. So i have time up to 30.02. to request a chargeback :)
I wish my credit card company billed me of the 30th of February. :(
My mistake. Would be very great if they bill at 30.02 :D
My VPS works.
It isn’t blindingly fast, but it is well worth what I pay for it. :)
Enjoy it while it lasts, and make backups. They’re a ghost ship, so expect the worst.
I bought a VM from this guys and my VM is down since 6 months.. No response to support cases.
Yep, they screwed everyone who bought from them. :)
I was one of the few who managed to get a new IP from them when they moved datacentres, but while my VPS is still up, they don’t respond to support tickets at all, so I’m not using it.
Just got an email from them:
Dear John,
As you may have an active VPS product hosted on the old HostSign VPS sytem, I hereby give you notice that your VPS will be terminated within the next 7 days following the recent aquisition of the ex-HostSign hardware.
If you still require your VPS product, please reply to this email within the next 7 days where we will be able to assist you.
Regards
Got that mail aswell, they seem to have changed the VPS control panel and my credentials still work: “No Virtual Servers found”
I wonder if my VPS’s files are still around, never had a chance to make a backup since it went down 5 months ago. :(
I got it too. The funny thing is that I told them a few months ago that I will not continue with them and haven’t paid since. This was back when they were down for several weeks. Apparently I still have something running there without my knowledge.
I seem to be the only person who still has an active service with them. It’s not useable in any way, but I can ssh into it and the control panel works.
It takes forever to do anything more complicated than ls, it times out constantly, network and drive performance is completely useless. I guess either the remaining users are abusing it, or individual VMs/the node itself have/has been compromised.
Quite how they were able to send an email to tell us we’re all fucked when they can’t at least keep the node running well, answer support tickets etc, christ knows. I never used it for anything important, so backups aren’t a problem. I doubt it’s stable enough to retrieve backups for those of you who do have a service though…
If isn’t useable, then you are not the only person with a service :P
Hehe well just because SOMETHING is beasting the box, doesn’t mean it’s customers. :D Could be sending out a ton of spam, or ddosing something. OR getting ddos’d. :)
Got an answer to my email
===================
Dear Patrick,
Unfortunately we are not hostsign and are not connected to hostsign, we have merely purchased their hardware and are offering to re-home any clients who remain on the hardware.
Kind regards
They didn’t just buy the hardware, since they have the client list and emails too. Looks like they’ve bought the business, and intend to merge it into theirs. They still have a responsibility, if only moral, to ensure that the people hostsign screwed over don’t go without. Won’t happen though.
Out of interest, who owns them now?
Who did you contact about this? I still have a VPS with them.
hey, can you tell me what is their new website? I have a VPS running good with uptime of 130 days :) And Im using it and I get message to reply in 7 days which I did, but again no response, so I need to know their website, they are good provider for me, just Im not sure where can I reach them? Thanks.
This message?
I got the same message 11 days ago, and my VPS is still active (not that I’m using this zombie VPS for anything). Their website is http://hostsign.co.uk/, and the other one is http://onedollarvps.com/, but I doubt you’ll find anything useful there. HostSign doesn’t exist anymore, and it looks like someone found their long forgotten servers somewhere.
Well I use their VPS and I want to continue using it but I dont know how.. They are very cheap and their server is very stable.
Make backups…
Mine’s still up too, oddly.
21:27:23 up 40 days, 21:19, 4 users, load average: 0.00, 0.00, 0.00
Looks like mine has been killed…
News:
At the beginning of the year we purchased the remaining hardware, domain names, nominet tags and licenses from the old HostSign.co.uk company.
Whilst our initial intention was to simply recycyle the hardware, upon our inspections we found that there are a number of live client’s on the hardware we now own. We also found a full working copy of the HostSign website, and client system/database.
We have therefore intially restored the HostSign website, and any possible associated services. Please note whilst new orders will be accepted at HostSign.co.uk, we have no immediate plans to offer any $1 VPS products.
On inspection of the hardware we have, it is apparant we have a large number of VPS’ running. We plan to give 30 days notice of termination of these VPS’, and would urge anyone with an active, in-use VPS to open a support ticket so we can discuss the continuation of service.
Please note we are not in a position to deal with any billing/refund requests, we have simply purchased a large amount of hardware and have no past dealings with the running of the HostSign business.
Best wishes,
Phil
And they just billed me 3 USD for nothing.
So, these guys are still “alive”? o_O
Yes, but they say they are new guys and bought the hardware, and found live vps-es on it, and thought why not bill them… With this step they introduced themselves, and I am sure not to buy anything from them. Not really customer friendly, and not really building trust.
Anyway, I sent them a ticket and an e-mail as well that they should cancel the invoice, but no answer for 5 days now.
Haha! I got the email too.
Invoice #17299
Amount Due: $3.00USD
Due Date: 27/12/2011
Invoice Items
VPS 1 – $1.00 – dvps (27/12/2011 – 26/03/2012) $3.00USD
——————————————————
Sub Total: $3.00USD
Credit: $0.00USD
Total: $3.00USD
Morons.
Server R not working Since last 3 day
Mine too !
VPS unavailable since 30 of July.
No response from company on support tickets.
This is also possible if they offer SEO as part of their service.
Dream – Host is an online hosting company that offers products like domain registration, shared website hosting, Virtual Private Server (VPS), and public cloud services.
What search results will offered up with unless
you possess a website or perhaps a blog to market your business.