Updated December 2011 — Both eNetSouth.com and eNSCloud.com stopped resolving since 11 November 2011. It has been confirmed that Brandon has done a runner.
Brandon from eNetSouth has just put up some new servers at SoftLayer in San Jose CA, and asked me to “catch us off guard”. So here’s the deal from them. With this sign up link, $7/month gets you this:
- 2GB memory
- 50GB storage
- 1500GB/month data transfer on 1Gbps
- 1x IPv4 + 1x IPv6
- OpenVZ/SolousVM
Those are powered by Xeon E3-1270 Sandy Bridge CPUs. Test IP: 50.23.74.242. Instant activation, subject to IPv4 availability from upstream.
eNetSouth has grown quite a bit since Brandon started working full time on it. Now they have Brain working as full-time support there and Miguel doing part-time between colleges, so hopefully the ticket turn-around time would be shortened.
Disclaimer: LowEndTalk, the community website, runs on a VMWare server sponsored by eNetSouth.
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The Founder at LowEndBox
The original owner of LowEndBox known as LowEndAdmin or LEA for short founded LowEndBox in 2008 and created the concept of hosting applications on low resource Low End Boxes. After creating the roots of the community that we know today, LEA stepped aside and allowed others to carry the torch forward.
Latest posts by LEA (see all)
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Just ordered one… This should be interesting ;)
got their fast node…
“Instant activation”
Ordered one at 9:40 EDT and I don’t have it yet. I had manual activation go faster than this.
Hehehe. I’ll see what Brandon says. Maybe they have already exhausted their current IP allocation and waiting for more from upstream?
> they have already exhausted their current IP allocation and waiting for more from upstream?
Yeah especially those scarce IPv6 IPs, I wonder how can they possibly allocate a dedicated IPv6 address to every VPS, a whole ONE IPv6 ADDRESS at no charge, what a great offer, not something you come across every day. Is that even sustainable in the long run, what if they will run out??? :P
We will try! ;)
No, I foolishly set the wrong block to the wrong nodes. When they were trying to auto create it would not because of “no available IP’s” .. Once I found my mistake its OK now.
Also while he refers himself as the “brain”. Brian does not need any help with his ego. ;)
didn’t get it yet?
I still don’t have it.
he’s probably sleeping….
I just want to see how fast/slow setup goes….
I just received the setup email.
“They are incoming now. Had a blip with IP’s in the pool.” – Brandon
Yes. I am doing all of them manually. After this they will be instant as they should have been.
I had the wrong IP block assigned to the wrong servers.
They are rolling out now.
Brandon
Hey brandon, do you use He.net among your networks?
they have power failure every week now, so i was curious….
No sir. This offer is not affiliated with them.
good.
I think your support is very poor.I had an open ticket, but one month later, it was open yet.
The node OVZ2 – San Jose has been down for one day, and it’s down yet.
I have ordered one VPS here last year, and it downed for a few days(about 6 days), and nobody handle this issue. I have submit many ticket to its support, nobody respond to me….
More and more providers are now giving out 1 or 2gb vps for the lowend price :)
hi
We signed up and payed using paypal today but we had due invoice on client area and no email confimation from eNetsouth.
hope this could be fixed.
Thank you
Eric,
Order Number: 8768456015 marked paid and just sent to you! Thanks!
I’ll indeed be working @ eNetSouth (part-time), I’ll do my best to reduce the support queue and provide you a great service :-)
Regards,
Miguel Ângelo
Don’t overload. I would love to see a 2GB offer under $7 actually be successful enough and not deteriorate within a month.
Then again, I just don’t see how its entirely possible with a 1Gbps link, 1.5TB and such. Hope it ends out well.
(It’s probably possible, but it just doesn’t look like it)
Update:
More orders are coming out now.
Brandon
Just grabbed one. Any luck for a fast activation?
Hope there are enough IPs.
Still have plenty available. We started with 253 IP’s free and we are authorized for more but we have to be at 100% to get them.
I really want this offer to actually be stable and usable but I just can’t see it happening :|
I’ll come back in a month to see how it all turned out then decide :P
It’s stable:
dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 3.63168 s, 296 MB/s
And yes, that is with enough load and singups coming in to make WHMCS and SolusVM beg for mercy. At the rate sales are going this offer will not make it through a couple of days much less a month. ;)
Turned out badly. Predictions rule.
You’re wrong, this offer is stable and usable. Everything else is dead or dying, but this offer still lives!
Ironically enough, you are correct.
For now.
Why would you want to stick with a company that can’t fork the bill on 3 other colocations but is barely squeaking by on softlayer fee’s?
If you’re going to use it for anything important at least keep daily backups.
Francisco
The file C:\sites\enetsouth.com\clients\dbconnect.php is corrupted.
Um…?
SolusVM is having a hard time dealing with the rush of signups.
Fixed!
Ordered one. But still offline showed in SolousVM. And client area down?
WHMCS flaked out from the demand. Everything is good now.
Hi
Brandon, can’t reply to my ticket it said
Sorry, the page you were looking for could not be found
Showing related results for: http://clients.enetsouth.com/clients/viewticket.php?tid=
im the one your asking what email i used when purchasing your service.
Thank you
Eric,
Reply in the ticket with the PayPal information so I can manually mark the invoice and get you going. PayPal did not IPN the payment to WHMCS.
Brandon
Eric,
Order 8768456015 is marked paid and just sent to you!
WHMCS is having a issue now dealing with the requests. I’m working on that now.
Hang tight a few minutes.
Been waiting over 2hrs now for activation. Hope it comes soon :)
Adam,
Order Number: 3561261551 was just sent out!
Enjoy!
and just got it.
Thanks Brandon
Thank you as well. More of them are going out now.
Brandon
WHMCS is back online!
Is this only for the first month, or a reoccurring payment?
First Payment Amount: $7.00 USD
Recurring Amount: $7.00 USD
Next Due Date: 11/05/2011
Each month for the life of the account!
Pitty BTW the direct creditcard option is gone, now have to use Paypal. An email to remind me to pay each month would also be nice, but maybe it’s an option I’ve missed somewhere.
Happy customer, my server is a little flaky and the control panel recently was reskinned.
Joel, I had to turn it off for new signups. Stolen card issues was just too much to deal with. We have always had a problem with fraud signups. I don’t know if everyone deals with it like we do. I’m certain a lot of providers have their fair share of it but there are at least 1 per day on the VMware side. Sometimes more.
Customers want everything *instant*. To give that and not sit on a signup until we can check maxmind, IP’s, email it’s just best to let it be PayPal only. I remember getting the authorize.net account was cakewalk but to get the merchant account it was a pain. Credit checks, etc.. You have to actually be a real company.. Shocker.
Anyways over the past 60 days we were hit with around a 4k fraud involving hot credit cards. They got around maxmind by purchasing with proxies in around the location of the stolen cards. The merchant saw the chargebacks and placed a 100% hold on all transactions and then was still hitting our checking account at the same time. So due to the fraud they were keeping the real money and draining us dry. Finally, they released it but after paying the chargeback fees and having to wait 45 days for the income from legit customers — it hurts.
I still allow existing customers to use their cards but I will not accept any new signups on the OpenVZ side with credit cards. On the VMware side I check them out before I run them because the accounts are not instant setup.
All of the bad press we get from taking so long on that end of the business is exactly from that. I just can’t absorb a 4-5k kick in the head due to fraud. $7.00 is pocket change but $7.00 x how ever many fraud signups plus $15.00 per chargeback and my time filling out the forms it gets real.
I know it’s SPAM contracts and bot-nets but I can’t understand why people would find it that lucrative to do fraud on a VPS.
Anyways — that is the deal with credit cards on signups.
I can’t reply to your comment, but I’ve got an existing KVM account and can’t pay my monthly bill by credit card. Paid that way the first time that way though. Understand the fraud I guess, but I am a current customer so what you say doesn’t match my payment options.
On a side note, my KVM server went down… Was happy, not so much anymore, but I sent a ticket.
[root@mjj ~]# wget http://cachefly.cachefly.net/100mb.test
–2011-10-06 08:34:11– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net… 205.234.175.175
Connecting to cachefly.cachefly.net|205.234.175.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100mb.test’
100%[======================================>] 104,857,600 85.9M/s in 1.2s
2011-10-06 08:34:12 (85.9 MB/s) – `100mb.test’ saved [104857600/104857600]
Very nice. ;)
Not bad my home country China friend. I am still waiting for mine being activated :(
Ricky,
Please tell me the order number from email?
HI Brandon, it is 9870167462
Working on this now for you!
Thanks! I will check it now.
You should have a email from us and a server waiting for you.
Wonderful and sincere service, keep on with the great work!
Thank you for your compliments and support!
[root@mjj ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 9.05626 seconds, 119 MB/s
FOR THE WIN! ;)
Still good ~10hrs later
Geekbench: http://browse.geekbench.ca/geekbench2/view/491593
dd and ioping:
Order Number: 4191524287 please
Gotcha! We are looking at it now.
John, your server is ready. Email sent and you should be able to see the details in WHMCS as well. Thanks!
Thanks, got it.
Thank you as well!
something wrong? :)
I take it you like that?
Of course..!
Something is very “wrong” here. =)
Enjoy! I’m happy to see your results and hope it serves you well!
Wow! I am very impressed :). Fast setup, and fast network. I haven’t really had the vps long enough to test the up-time. But so far thanks for providing a wonderful service.
Thanks Joe!
This node that we are filling now is running CentOS 6. I understand there is a possible OpenVZ kernel issue with CentOS 6. I know a script was sent out today in a update to run if you have kernel issues. We have not so for now it has not been ran. If needed we will run it and at worst case there is a CentOS 5 node that is identical and ready that we can migrate to if CentOS 6 becomes a problem.
I need to quit trying to type two messages at once. I tried to say “have not so far had any issues. So for now it has not been ran.”
Amazing. I could not stop myself getting one :)
I’m glad you could not resist the temptation.
Everyone up to and including the last order has been processed and their servers have been delivered.
would you take care of small stuff? Ticket #549826
I updated the ticket.
I doube if it is appropiate to push providers to answer ticket here =/
Is Minecraft ‘acceptable’ on the server? I know you guys say Game Servers are A-OK in your AUP, but I’d just like to be sure..
Go for it. I do not have a issue with it.
hello Brandon – eNetSouth:
Order Number# 3445716461 and Invoice # 759 paid
thanks
I’m working on it for you now!
Been waiting over 6hrs now for activation. Hope it comes soon :)
I keep getting a error saying “could not create client” when creating it for you. I’m working on getting past that. Is your existing VPS with us a 50…. IP? If so I can simply custom upgrade you to this spec/price.
my existing VPS with you is 98….IP
May I ask the hardware config of the nodes? 2gb is an awesome amount of memory for $7.
Sure. The nodes are 32GB each. 2 bonded Gigabit NIC’s each. Nodes that have local storage are 4 disk 1TB WD RE4’s. Adaptec Raid. Nodes that do not use local storage use iSCSI storage.
CPU..
Quad Core Xeon E31270 “Sandybridge” at 3.40Ghz each.
Where did you get the 8GB sticks?
The only sticks on the market are $400 – $500/ea and if you bought those that’s retarded :P
Francisco
Feel free to email me if you want specifics. You have the address.
Just playing the devils advocate :) Don’t take it the wrong way, I just like to see where things add up and not with many of the offerings that hit here.
Francisco
Francisco, 8gb ddr3 server dimms are relatively inexpensive (compared to ddr2), like under $100/stick:
http://www.newegg.com/Product/Product.aspx?Item=N82E16820139378
Even still, just 32gb per node makes this deal sound financially hard to sustain unless considerable overcommitment is involved.
Not quite.
You need DDR3 unbuffered ECC which aren’t on the market yet :) The biggest sticks are 4GB for consumers to buy, anything bigger (like 8GB) need to be special ordered from samsung or some wacky named company that starts with an A. Either way, those companies are through the roof per stick.
Francisco
Well, that is really surprising about the unbuffered memory since I’m used to server motherboards using registered. But here are some 8gb unbuffered at around $215 a stick:
http://www.newegg.com/Product/Product.aspx?Item=N82E16820211564
It does seem far from cost effective and maybe Brandon knows something we don’t ;-). I think I’d have used a different cpu that could use registered memory, or a MP server with more dimm sockets.
That’s desktop RAM :)
Anyways, It isn’t about that the RAM, when available, will be well priced or not. It’s about that the RAM isn’t readily available. We went through this same ordeal when we did our building in August and ended up using xeon 5520’s instead.
Francisco
Damn, why the server memory is cheaper than the Desktop? :S This is weird :S:S:S
No worries.. I just don’t see a need to discuss private business matters in public. You understand I’m sure.
Is anybody’s vps down?
Nothing is down. Someone is (I knew it was going to happen) abusing the node. CPU load is maxed out.
Working it out right now.
Issue resolved.
thanks, came back nice.
Nope, mine has been up 100% since I got it.
hi eNetSouth:
I cannot pay for it when I check out by paypal
Note to our potential customers from China.
In WHMCS after the order is placed and you try to pay with PayPal there are reports of PayPal reporting a error.
The resolution to this is to edit your address and change:
Country: ‘CN’ to ‘HK’
This will allow PayPal to function without error.
cat /proc/user_beancounters Version: 2.5 uid resource held maxheld barrier limit failcnt 448: kmemsize 13685899 30879744 9223372036854775807 9223372036854775807 0 lockedpages 0 0 9223372036854775807 9223372036854775807 0 privvmpages 357782 361217 9223372036854775807 9223372036854775807 0 shmpages 671 1007 9223372036854775807 9223372036854775807 0 dummy 0 0 0 0 0 numproc 58 75 9223372036854775807 9223372036854775807 0 physpages 416413 501207 0 524288 0 vmguarpages 0 0 9223372036854775807 9223372036854775807 0 oomguarpages 130147 130147 9223372036854775807 9223372036854775807 0 numtcpsock 8 35 9223372036854775807 9223372036854775807 0 numflock 10 11 9223372036854775807 9223372036854775807 0 numpty 2 2 9223372036854775807 9223372036854775807 0 numsiginfo 0 24 9223372036854775807 9223372036854775807 0 tcpsndbuf 185432 612712 9223372036854775807 9223372036854775807 0 tcprcvbuf 131072 5220248 9223372036854775807 9223372036854775807 0 othersockbuf 4624 36992 9223372036854775807 9223372036854775807 0 dgramrcvbuf 0 3864 9223372036854775807 9223372036854775807 0 numothersock 44 51 9223372036854775807 9223372036854775807 0 dcachesize 9195019 27585824 9223372036854775807 9223372036854775807 0 numfile 600 735 9223372036854775807 9223372036854775807 0 dummy 0 0 0 0 0 dummy 0 0 0 0 0 dummy 0 0 0 0 0 numiptent 24 24 9223372036854775807 9223372036854775807 0Holy fucking hell, haven’t seen a more outrageous bean counters in a long time. Well at least no one should cry about fork error and no tickets to submit as this as probably as a high as it could go rofl.
Ok so I’m an idiot, please explain, if you do not use bean counters for memory management, why aren’t you providing centos6/vswap vps that has a better memory accounting?
I wish I could tell you I had some magic sauce poured on the servers but the truth is this one is CentOS 6. vswap is not enabled but also the plan does not allow burst it is set to = RAM which would make burst = 0.
So I think that OpenVZ on CentOS 6 does this by default and expects vswap to be present. That is why these figures are showing.
Ah, that makes some sense then.
If the node supports vswap it’s like this if there is no swap or there is swap.
This is very tempting :)
Do it! ;)
I just submitted my order :)
Im still happy with all my vmware servers. Hope this works very well!
Thank you!! I will always have a special place for VMware.. It’s great stuff.
PS.. Your ready to go. Check your email.
Sure, why not. I’m quite happy with their 1GB plan, and this one is basically the same with double RAM.
I just hope my VPS will be activated soon so I can see if this one is any better (or at least the same).
IO is super fast, so is the network. But I didn’t get my 1x IPv6 :(
What kind of performance in I/O are you seeing from the client end? The node is loaded now so this should be close to real world performance. I know the connectivity in testing all last week was 100MB 4 out of 5 times I tested it. Then it would be something around 60MB or so from time to time.
Also, on the plan setup in SolusVM I did not set IPv6 = n (n = number of IPv6) so we will have to go back and assign those. Which is not OK but it will be made correct. I copied our 2GB plan template and it did not have it.
Forgot to add that IPv6 is set in the plan settings now for future signups.
Pretty good if you ask me.
Not yet close to the “real” world. I am still in Matrix.
dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 3.9263 seconds, 273 MB/s
My Order Number is: 1490283709 please
Andy,
Did you change your country from ‘CN’ to ‘HK’?
This should allow it to work. If not I can hold a slot for you and we can do it manually later today.
I don’t think I could complain about that. Not too much anyways. ;)
Drop ioping on your box and see if it is still straight across the board when you get a chance. DD shows a good write statistic but sadly users containers do more than sequential writes 24/7.. Random r/rw statistics truly prove a stable underlying storage subsystem.
Now I just have to find something to compare it against
The way that works is you want to see the deviation as low as possible.
If my max dev. is .2 — I will take that any day of the week/month .. year.
Storage is still epic even with the load on this node. ;)
Are the servers colocated at Softlayer?
No, they are leased servers that I requested the specifications on. I do not think that SoftLayer even allows colo. I think their entire model is built around certain base build servers that they pre-rack and customize for anything over the base setup. I’ve never seen colo being a option.
What datacenter are you using for these servers?
Softlayer.. Why? Is it good or bad for you?
Softlayer is fine :)
Thanks for the great service!
Tracert shows me this
They build a DC in Asia last month that went active on 10-3-2011. So latency should be OK between any US Softlayer node and there.
What do you get to your VMware hosts with us in SJC?
Ping time on my vmware in sjc is around 200.
Do you have plans on hosting vmware plans on this DC?
When they were ev1, they used to. Single, racks, and cages.
They pushed you into also leasing the server hardware when you did so and/or a hands on contract.
Never followed up on that. As I write this, I’m wondering how they handled third party access to the datacenter.
@kevin – If you have your data backed it might be easier to remove your other service and start over. There is still some credit left on your last payment so I would need to add this to it as well. email me or open a ticket and let me know what you want me to do.
Update @ 4:09 AM CDT:
Currently all paid invoices have been provisioned but two and we are working out issues on those.
I have disabled instant setup because when 5, 6 or however many were coming in at once it was causing a nasty load issue.
We are watching and setting them up as they come in during the “rush”.
Waiting for the VPS setup.
Order #3505709870
Invoice #788
I will make sure this has been setup.
This order has been completed and email sent. Thanks!
Hmm. I ordered at about 12:20a pacific and i’m still not seeing a provisioned box.
Order#3678448515
Is there a download test link?
forgot to mention,there will be no refund,right?
i got a error #3005 when i try to pay via paypal:<
it is ok now…
Can I host legal porno blog on your servers? How many IPv4 IPs can I receive?
nice offer!!!
grabbed one
performs really good
I hope it will stay like this
me too:)
Jesus this post was not even here when i checked last night and now look @ the comments, keep up the good work eNetSouth ;)
They got highly rated in the last poll. Honorable mention I believe.
sadly,tun is not enabled by default,i have already submitted a ticket about it.
could i use torrent and make vpn?
thank u!
0 KB of 1.46 TB Used / 1.46 TB Free
Getting a “No Input File Specified.” error when trying to reach the client area and when I got returned from PayPal now
No input file specified.
Good morning everyone. WHMCS was indeed crashed again due to the load.
It’s repaired now.
Agh! I come back to order today and ‘No input file specified’, I think your WHMCS might be on the fritz..
Yes, WHMCS did give up under pressure again early this morning. It is back on now.
is anyone replaying tickets now?
FYI – the sign-up link is broken (as well as all plan links on the main page)
Yes. I am. Answered 4 a moment ago and working on two more currently.
Hey Brandon, did you find out about rDNS?
Yes I did. We will do all of them that are requested during the day today.
good. thanks.
Do you have the ability to set RDNS at the other San Jose location (8×8) now, too, or only at SoftLayer? I’ve had an RDNS request in for many months but got the impression it wasn’t possible at the time. Thanks.
Hey Brandon,can tun/tap and ppp be enabled so i can set up a vpn on my vps?
Yes it can. When I configure tun on the host nodes in CentOS 6. CentOS 5 nodes are not having any issue with it. I’m getting a error and some other issues. Right now it’s not known if its a CentOS6/OpenVZ/SolusVM issue or a result of our environment.
We are working this out for you and everyone else.
looking forward it:)
plz let me know when it is done
+1, submitted an annoying ticket about it xD
Can someone post a updated ioping? I’m seeing some real sustained usage across storage right now. I’m curious to see customer performance.
Also, you can run it live: http://mc.d3vm.net/ioping.php
(it will take a little longer than 10 seconds to load)
No rDNS?
read the thread!!!
Linkie: http://www.lowendbox.com/blog/enetsouth-7-2gb-openvz-vps-in-san-jose/#comment-47848
And the comment right below it.
Got the mine the last night. After some little issues, I am happy n_n
Thanks Brandon!
Hey Brandon:
i have a mailed you a question regarding to know you Acceptance. Please answer that
I am enetsouth fan and longtime user. So, I should have not missed out this one to try out. :)
Hi, No special XEN plan ?
I prefer a XEN vps with 1G Ram.
how much time needed for dev/tun/tap whatvever being enable after the request ?
do you allow any private torrent running on your vps ?
do you allow any irc related activities ?
thank you.
Dear Craig
We have been investigating the current issue of getting tun/tap to work on CentOS 6, it shall be soon :-)
You should read our AUP, as it contains the answers for your questions -> http://www.enetsouth.com/aup.html
Regards,
Miguel Ângelo
lowendtalk.com responds to pings but won’t load an http request. Someone might want to check that out.
Dear sleddog,
We have a outage in Chicago, IL with one of our storage systems. It is not going to cause data loss but we might be looking at a possible multi hour downtime in Chicago, IL for VMware.
Regards,
Miguel Ângelo
We have been postponing a change to that storage system while trying to find a way to not have a downtime issue. Sadly, there is no way around it.
This does not affect all VMware customers in Chicago or any OpenVZ clients.
Thats because its down -_-
Folks,
We have decided to open an IRC Channel so we can all gather, discuss and help each other :-)
Details to the IRC server:
IRC Server: irc.p2p-network.net
Channel #eNetSouth
(If you’re unable to login without an IRC Client, please consider connecting to it using mibbit, “http://widget.mibbit.com/?settings=5e649cab8bdd837360605af5b81f51db&server=irc.p2p-network.net&channel=%23eNetSouth )
Regards,
Miguel Ângelo
Why the hell would you open it on a warez network instead of freenode or oftc?
It’s not a warez network though, but you’re quite right, perhaps it is not the right channel for it. :P
What about FreeNode? :-)
Done, changed it to freenode.
IRC Server: irc.freenode.net
Channel ##eNetSouth
You realize that you’re going to get the comparisons with BuyVM now, right?
This is no competition, IRC is used by several other providers, I’m an IRC lover. There’s no such “patent”.
I’m also a BuyVM client, businesses can co-exist.
I have no problem with IRC and I understand it can be used legitimately, but why would you think to set up on “p2p network” ..
I have an IPv6 Project there, that’s why. It’s not a warez network p2p is peer to peer, not always torrents and such.
But I agree with you, it’s better to go for FreeNode :-)
Thank you for your advice.
My vmware vps is affected. I want to reinstall the OS anyway. So, it kind of good.
Wow, you’re a real “glass half-full” kinda guy :)
Other people might ask to be migrated to another server which is a high availability and redundancy feature of the eNS Cloud VPS servers (ref).
Cheers!
How sleddog? When the common storage is having a problem. You can have 500 nodes but if the common denominator is having issues .. then what?
Nice attempt at some libel.. Go smear your garbage somewhere else because it is simply not welcomed with me.
Brandon
Oh my gosh, did I say something that offended you? if so I’m sorry. I was merely pointing out the redundancy/migration option as stated on your website in case innya wasn’t aware of it.
Actually I have to agree with Sleddog. Risking the unwarranted negative response you gave him for pointing out what your own website text says, there’s no mention there of any exceptions. While you make no guarantee of 100% uptime, from what I read, there shouldn’t be any down time. Especially if you’re promoting your RAID service.
If I had a system with you, I would be wondering the same thing and pointing to that part of the text as well.
As an aside, that page needs some editing as there are at least a couple of spelling and grammatical errors on there. I see at least two just in the bit copied and pasted up above.
If all you’re going to do is accuse me of libel, don’t bother. I’ll just put you down as yet another host who can’t be bothered to remember what’s on their own site. We’ve had a few of those around here in the past.
I do hope you’re better than that though. Your track record shows that you normally are.
” I’ll just put you down as yet another host who can’t be bothered to remember what’s on their own site. ”
It seems incredible, all your attempts to troll every other host which you don’t seem to go well with.
This is a business. We try to deliver the best, but downtime and issues DO happen.
Even in the giants core, google, and such.
We are here as a business, to help and provide a decent service, no to reply to your trolls :-)
Take care, drmike, no hard feelings at all, let’s just move on.
Point out problems with your website. Have those issues ignored, get labeled as a troll and insulted.
Real nice customer service.
No, I don’t think I’ll move on.
Brandon, your rude employee just ignored a valid complaint about your service insulted in public one of the folks who raised the issue. Is this allowed by your company?
Thanks drmike. It’s the first time I’ve seen anyone accused (by a provider) of libel and ‘spewing garbage’ by merely quoting the provider’s website.
IMO, in the real world that kind of unwarranted outburst would call for an apology, but I guess that ain’t gonna happen.
Yeah…sleddog, I am tried to keep myself positive.
I agree fully. However, if you have concerns with our VMware services please contact support@enscloud.com and lets keep the topic of discussion to this offer.
Mike – Point taken – Already sided with you. Lets keep to the topic at hand please.
Staff is rude and insulting to the public.
Issues get ignored.
Management doesn’t seem real interested in deal with issue and/or complaints.
So be it.
Mike – You are correct on some points however you are venturing way out there with this. There are no ignored issues. I have already agreed with you. Feel free to email me if you would like to talk.
Brandon
Hi mike :)
Sleddog – I incorrectly assumed that you were being spiteful pointing out a issue that we have addressed to our customers and that is not related at all to this offer. It appears that was not your intentions and I apologize for my rude outburst to you.
Thank you.
EOF.
Glad it is solved. eNetSouth employees on online communities (NOT saying in support, or with their CUSTOMERS) are sometimes hurried in their response, and this is what happened with the comment with sleddog. BTW, @ eNetSouth, LET is down for a while, I can’t access it! You might wanna check if it’s having another attack :X
I really don’t have a clue how providers can throw out this amount of resources for $7. But if anyone can do it, Brandon can. :)
I’m also affected by the VMWare outage, but hey, shit happens.
Thanks Steve! Also, VMware issue is resolved.
Ordered a little while ago, waiting on setup. Found it a bit interesting that your emails ended up in my Spam folder though, on Google Apps. If anyone is signing up and not getting your signup emails, check your Spam folder!
Thanks Nick! I disabled auto-setup for a while so I can manually insert some delay between container creations. It keeps issues at bay.
Your server has been built and the welcome email has been sent.
Thanks for the super quick response here. I kind of expected a delay in setup since you’re probably getting a ton of signups :) I *am* concerned (for your sake) with the issue of your emails going to Spam. Obviously, I’ve solved it on my end by hitting “Not Spam”, but you might want to look into it from your end… it might be a bit off-putting to other customers.
Thank you for letting me know about that. I will find out what is happening and make it right.
it will be nice if enetsouth offer cpanel license too…
I just responded about this inside your ticket.
didn’t have chance for rDNS yet? :)
so, does anyone get ipv6?
seems like this product is not well tested compared to ENS’ other product. still have outstanding issues with ipv6, rnds, tun/tap.
but this is really nice & tempting offer :)
I think the missing ipv6 is a solus bug, because it’s happening on VPSs I create from my reseller account from another host.
If the node is 32GB memory, with 2GB per client, does that mean I can ask Brandon for a dedicated server for 16x$7 = $112/month?
That is far cheaper than what I’m paying elsewhere.
Arthur,
eNet isn’t using 32GB nodes. They are using 16GB nodes, Scroll up and find the replies that were made by “Francisco Dias”. It shows how eNet can not be running 32GB nodes.
-Andrew
The question remains the same, so $56 for a E3-1270 16G node? Doesn’t really make much sense.
Remember that you can (must n_n) oversell the memory (until some point).
I would love to see how to oversell when the memory looks to be guaranteed?
Dunno, I don’t know about OpenVZ, but I guess you can start any amount of containers and the host will just allocate the amount that you are using. AFAIK any virtualization technology do that.
OpenVZ memory can be ram or swap space. You could set the “guaranteed” memory limit to a few TB without issues as long as nobody used it.
Thanks for the clarification.
I would wonder what oversell ratio normally be for a 2GB VPS? I’d guess very few people actually use more than 512MB.
I dunno about that.
People getting 2GB plans are doing it for minecraft and the like :)
Francisco
I’m using 1.2GB RAM.
Hey, 123system, if you have time to post here, why don’t you answer a simple ticket sitting there over 3 weeks?
LOL, best comment ever
I thought about it again, 123systems’ recent $15/yr 256M offer didn’t make much sense cost-wise too, that calculates to $120/yr -> $10/month for 2GB.
Which means a 32GB node would only get $160/month of revenue.
If such pricing is possible, wouldn’t (re)selling dedicated server viable too?
It looks like the E3 processor’s chipset is unusual in requiring that very expensive ram. Newegg has a special on 8gb registered ecc server dimms for $70 each (http://www.newegg.com/Product/Product.aspx?Item=N82E16820139280); they just won’t work with the E3. You can get a 2-cpu AMD motherboard that takes 16 dimms ($1120) and use two 8-core processors (AMD 6128) for $250 each, add motherboard ($400 Supermicro), box, storage etc., and you have a 16-core 128gb server in the $4k range that can run 100’s of VPS’s and pay for itself quickly. That sounds like a much more attractive LEB host than this E3 stuff.
I do wonder what people do with 2gb VPS’s. I just have a 192mb vps which I might use for a VPN proxy, a personal web site that 2 or 3 people might read, that sort of thing, so I’d use very little ram and I won’t notice overselling. But if I sprung for a 2gb VPS it would presumably be because I actually wanted to use the whole 2gb (say for a search engine) and in this case overselling would make the system useless.
For 8GB of RAM, that’s not a bad price
Daniel, I just bought 8gb of laptop ram (two 4gb sodimms) for under $40 from newegg, which is just sick ;-). Of course I wish laptops used ECC.
Andrew,
I was reading through again and just saw your post. How much do you want to lose on the fact that we are indeed running 32GB nodes with SL in SJC?
I’ll be waiting. ;)
Brandon
Andrew, I suppose you decided not to take me up on wager.. I don’t blame you. Betting on a sure loss can’t be healthy for you. Next time you call someone out make sure you have a plan in place to CYA when your wrong.
Regards,
Brandon!
It was 283 MB/s, and now it’s …..at least better than 123system.
[root@ ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 28.4295 seconds, 37.8 MB/s
For most things, I doubt your notice it when doing things.
Huh?
Daniel means that he doubts if there is a difference between
3x MB/s to 2xx MB/s (IMO)
No, im stating for average use things you’re hardly gonna notice anything.
Eg running a PHP script would be an example.
I just decided to sign up one myself just to see how it goes. Guess there will be another 96MB review on them soon as well :)
I am confirming Nick’s claim that the emails are ending up in Gmail’s spam folder. This is highly disturbing as I use a few email accounts and have gmail forward them to my main, and this doesn’t happen because it is marked as spam, I think you might want to look at how or why that’s happening eNetSouth.
If you terminate your receipt of the Services prior to the end of the Initial Term or the Renewal Term, whichever is then applicable, (a) The Company will not refund to you any fees paid in advance of such termination and (b) you shall be required to pay 100% of The Company’s standard monthly charge for each month remaining in the term, unless otherwise expressly provided in this Agreement. Notwithstanding the foregoing, if you terminate your receipt of Services prior to the end of the first thirty (30) days of the Initial Term, you are entitled to a refund of the fees you paid in advance for the monthly Services, not including any setup fees or used portion of the service.
Brandon, does it mean if I terminate the service now I can get a pro-rata refund? Or otherwise?
Good Morning everyone.
With the pending orders left for us to complete we will be within 2 IP’s of exhausting our additional IP pool. So at this time I have pulled stock.
A huge thanks to everyone who chose to use our service during this special.
Pending orders (9 of them) are being setup now. There have been questions about IPv6: We will add these manually to each account. Tun module is giving a few issues for customers wanting to run VPN. This is being worked out as well.
There will be updates/solutions to these updated to your tickets today.
Hi Brandon, can you explain more about the refund policy =D?
I asked refund after about 20 hours of testing, and no ticket answered.
Just consider you bought a big mac with a large coke…:)
I got a very swift refund for the server, just minutes after my ticket.
I am quite satisfied with the speed and i/o of the server, but I think minecraft is just too heavy for it, which is the reason of my refund.
It will do good with hosting static forum/wordpress for a large number of connection, or shareware download website.
FYI. I believe that this offer is just too “tempting” so a loads of application is rushing to enetsouth, which caused all the stir-ups. I think you can give Brandon & his mate some time.
Item Title:
eNetSouth Hosting – Invoice #xxxxx
Date:
6 Oct 2011
Time:
11:44:03 GMT+08:00
Status:
Refunded
The seller has refunded this payment in full. Go to the transaction details to see the payment method that was refunded.
Good for you, after 9 hours of refund request, I’ve got nothing.
I’d caution people to read the lower comments here before considering signing up with these guys. http://www.lowendbox.com/blog/enetsouth-6-99-400mb-kvm-vps-in-birmingham/
Hi
every issue has their own solution, just need a little time to fixed :D
Thank you
Definitely not instant setup. Just FYI. Ordered 10 hours ago, no setup email yet. Also be aware, their emails are all going to Spam folder for me on GMail.
now my vps goes down…
just not more than 24 hours since the purchase…
Hmm, mine just went down too. xD the downtime wasn’t that long though, less than a minute.
This is somewhat disappointing now. I hope this is only temporary, my server has been down 15 minutes. Hah, and it has been in the boot process for like 5. Hopefully it fixes itself, but if not Brandon please try to assist me with this.
Try to reboot your server from Control Panel. That worked for me.
done…
it work fine now…
Hi Brandon, do you know the status of this Order Number: 3048129643 ?
A reboot didn’t work for me, my VPS is still down. Also, it seems there are load spikes and when they occur, even vi hangs.
my vps is offline now:<
I’m not sure if it’s some rogue user eating up all the resources or there is a misconfiguration somewhere, solus reports my VPS as being offline but through SSH it seems my VPS hangs at the login page, after I type in my password.
Yep, me too. Fu****g abusers bast***s of S**T
me too
btw which node is your vps in?
As far as I understand you are all on the same node.
Same here. Weird, I’ve never seen this before.
My node is OVZ6 – San Jose – Softlayer
i don’t know if all vps on node OVZ6 is down?
Yup, vps down, no ticket reply, no refund, nothing.
Alien & downtime seem to becoming a popular hand in hand sentence around WHT ;)
seem to be*
Wrong post?
Yup :P Appologies, thats what happens when i have to many windows open at once hah
I got the server up and running 24 hrs ago, now it’s offline. I totally understand you got a rush of clients but can you serve them all or should we ask for our money back?
Brandon should be coming here in a few hours to answer all your questions/issues, folks :-)
Well,vps is offline:<
That is a big issue.
hey would you please answer Ticket #359864 ?
answered, thanks.
I’m not fully setup guys, I do not have access yet :-P, I’d like to help you :-)
any news?
Not yet shadowlin, he will come soon.
I got a 768MB vps which went down a number of times in less than a month, I was supposed to go live tomorrow but because of this I have to postpone and look for a new vps provider.
Mark,
Do you have a ticket open already that I can comment on about this?
Brandon
Everyone — Having some abuse issues that I am clearing up.
There were users sustaining 20, 30+ load in their containers which I can’t find any reason why that would be needed.
I am pausing those until we can speak with the clients.
Also, appears we finally got hit with the CentOS6/OpenVZ kernel issue. I am on the node now over IPMI working that issue out.
I appreciate everyone’s patience while we work on these problems.
Brandon Crawford
I’ve ordered one yesterday (16+ hrs ago), but the vps hasn’t been provisioned yet. Can you check on my Order Number: 6339525680 please?
You are one of the 4 who have not been setup yet. As soon as this other issue is resolved I will have this up for you. There will be a credit due on your account as well.
are all vps on node ovz6 offline?
I do have them down while I work on this Kernel issue. It had a panic early this AM but I caught it and got it back before it was noticed.
I am rebooting in to a patched one now to see if it resolves the issue then bring them back on minus the users who were pushing 20+ sustained load in their containers for the past day.
Brandon
my vps is still offline:<
does that mean i am one of the users that been "minused"?
i don't think i have too much load on my vps:<
Hello,
I purchased a VPS over 12 hours ago, Invoice # 851, and it still has not been activated.
Thanks,
Brandon
No, the ones who have been causing some issues we are talking with them to see what can be changed. So if I’m not talking with you about it — your OK.
Brandon
Hi Brandon, can I still place order at this time? Just saw this deal but looks like it’s gone already. Let me know. Thank you.
Looks like it’s still offline…
Update:
I found two hardware issues as well that is being resolved by Softlayer as well. See ticket below.
===========
Employee Response – 2011-Oct-07 15:27 (GMT-0600) [Update 6]
Hello,
We will be taking your server down for maintenance shortly. Please be aware that the server may become inaccessible once the maintenance begins. If you have any questions or concerns, please do not hesitate to update this ticket. This ticket will be updated again when the maintenance has been completed and the server is back online.
Thank you,
Matt E.
SoftLayer Support
===========
Update: OVZ6 is coming back online now.
Containers are starting as well at this time.
top – 17:11:00 up 6 min, 1 user, load average: 3.65, 2.12, 0.91
Tasks: 1207 total, 3 running, 1203 sleeping, 0 stopped, 1 zombie
Cpu(s): 6.7%us, 9.8%sy, 0.0%ni, 73.9%id, 1.2%wa, 0.0%hi, 0.3%si, 0.0%st
Mem: 32962092k total, 32781036k used, 181056k free, 25529060k buffers
Swap: 34996216k total, 140k used, 34996076k free, 111484k cached
Btw.. Fran that above is for you more than anything else. ;)
Not much free RAM remaining then. What happens if they all use the 2GB your selling them?
Please look at that again and answer that question. You understand what cached means right?
LOL, pwned! :D
Only 7GB actually being used and the rest is going to caching; that seems a fairly safe margin RAM-wise.
Its because VPS are staring. Once every VPS gets up and loaded, why dont you show use yur load avg then?
I will. Nodes are around 75% started.
Doing what I told you I would.. Update at 8:51 PM CDT:
top – 17:28:31 up 23 min, 2 users, load average: 4.95, 15.08, 12.81
Tasks: 2133 total, 4 running, 2127 sleeping, 0 stopped, 2 zombie
Cpu(s): 24.2%us, 8.8%sy, 0.0%ni, 62.8%id, 3.8%wa, 0.0%hi, 0.5%si, 0.0%st
[root@ovz6 ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 5.43407 s, 198 MB/s
well I honestly dont think vps got loaded right after you come back after a pretty long downtime. lets wait for 24 hours or so and then take the outputs at peak times shall we?
Your right but the amount of containers starting a minute apart of each other is a decent test of load.
Granted, it’s not going to be as much related with dynamic load of usage so we will see.
Another issue is there is NO REASON for a user to be holding 20+ load. I’m sorry but if you need that much all of the time then maybe we need to look at offering them something else.
Do any of you feel I am wrong for making that statement?
Current at 7:06 PM CDT:
I just found another huge problem while look at each customers VM’s in SolusVM. I found this scenario with multiple containers. This is a copy paste of a customer on the node:
This is a client who was migrated to this new node from our older CentOS 5 node. It seems that if burst is present on a container YOU MUST use vSwap.
These 2GB plans have no burst RAM but our other accounts do. They were migrated over from 5 which this option is not available.
I see a problem with a container being able to use 8TB of RAM. Of course there is not 8TB to be used but in theory one of these can use 100% of the RAM because there was no enforcement of the quota!
So either this is a SolusVM BUG or a left over of the migrations — either way I am opening a ticket with SolusVM.
Brandon
OpenVZ on CentOS 6 is is simply not ready for E3’s. The biggest bug I ran into was the CPU core lockup. The vSwap issue is easy, if it has none like this 2gb plan, just assign 1mb of vSwap, burst does not work on CentOS 6 nodes. Or downgrade the nodes to CentOS 5, sucks but much less headache in the long run.
By CPU lock do you mean locking at 100% CPU hangs? Or lke loss of clock?
CPU core lock as in the node is unresponsive at the console and you see a scrolling CPU #6 failed to do what it is supposed to, been a few months since I ran it, and I try to put my nightmares behind me til I see others having success. It would run smooth as silk for 20-23 hours, never could get 1 day of uptime out of it with any type of load on the node. With 5 or less containers on it while I was testing it was rock solid for a week, once I added containers, never saw a 24h uptime.
Is hosting a shoutcast server for me and my friends allowed?
Yes that is OK with me.
I really don’t care what anyone does unless as long as they are not running maxed out 24 hours out of the day and being a internet terrorist by spamming and torrenting like the world is ending.
@Tim – I have not seen that yet. What I’ve seen is loads 100+ and it is by processes running under the solusvm user. Today I was ready to roll back to CentOS5 but I feel better about 6.0 now with some of the changes I’ve made. I wish you could remember which version of the OpenVZ kernel you were using at the time.
Currently I’m at:
Complied 9-16 (less than 30 days).
There were probably 3 or 4 kernels released over the time I was testing, and it was the week that CentOS 6 was released and I was helping to beta SolusVM with it and KVM, KVM has been rock solid for me on CentOS 6, but ovz I gave up on for another day. The node I used for testing has over 30 days uptime at this moment running CentOS 5 under full load.
It was always some random process running in a users container that would cause the core lockup, never the same thing twice so nothing to point a finger at. This there ovver at WHT touched on the problems, a few were experiencing it at the time
Worst case is we roll back to 5.6 and migrate. However, I want it at 6.0. I can safely say after some changes today it acting better with how it adjusts to load.
The 6 kernels are a nightmare. There was some really old kernels, back in the BETA stages, that were OK but they had NO way to cap the amount of cores a VM had access to. Using the ‘cpulimit’ stuff was supposed to help but it was still possible for a VM to rip a node heavily with a lot of spawned CT’s.
We’ve kept an eye on the RHEL6 kernels for OVZ but they scare us at this point. Even some of the newer RHEL5 kernels are sketchy and can be crashy too.
I don’t know what the OVZ devs have put out or what the RHEL devs patched that broke things but it has been quite the mess for a while. Personally, we’re using a kernel build from June or so and haven’t had any issues since :)
Normally we’ve always tried to be ahead of the game on kernels/features but people can have their RHEL6 kernels all they want, we have NO interest in rolling up any time soon (likely not even this year).
Francisco
Nightmare or not – I will make it work. I like the abuse anyways. ;)
@Brandon: Just wondering when I will likely to see a reply on Ticket #937609? Thanks!
10 Minutes.
Wow, that was fast, thanks Brandon!
No problem. You should have everything you need. Let us know if you need anything else.
I am glad some of you have had your VPS machines setup, I have been waiting for over two months for a reply from Brendon or anyone at enetsouth, I ordered a VMWare solution from them and have raised 3 tickets and sent over 10 emails to them but never get a response and when I log in all it says is it is being provisioned……. I have even asked for a refund but don’t get a response on that either.
Brendon can you please sort out my VPS machine user rabsoft2
I would say something is not right with that. Where was it supposed to be built out at? I can drop over there and build it tonight.
Brendon have a look here I had even emailed you to your personal email but had no response
Ticket ID Date/Time Created Status View
2534 08/30/2011 18:35:12 Open View
2551 09/05/2011 18:53:39 Open View
2566 09/15/2011 21:50:37 Open View
Working on it now.
My VPS is now down again, and has been down since 30minutes ago. Solus marks it as offline, booting from solus does no good, SSH login is not working at all. Brandon, did you take the machine offline for maintenance?
No. We are looking at the issue.
me too, my vps down.
Back online 74 min ago
Geez, Brandon looks overworked lol.
Update on the current issue:
Hardware was replaced earlier today to resolve a kernel panic issue. The same issue occurred again. We are now replacing (moving to) all new hardware. Same specs but saving time on trouble shooting exactly what this is.
If it happens again we will roll out CentOS 5.6 on the original (same spec hardware) server and migrate to it to hopefully resolve this issue once and for all.
Is the node offline again or just me?
the tragedy is that i went to sleep when my vps was down and when i got up and to see if it is ok now..i found out it was up just after i went to sleep and down again just before i got up….
Working on it now.
I’m at a point with this to where if this latest hardware replacement does not resolve it then we will fall back to Cent 5.6 and migrate..
It has been offline for awhile now. xD but Brandon is hard at work it seems.
I promise you I’m not sitting around eating bon bon’s and being happy.
Looks around 30 min to resolution. Doing a fs check now.
Brandon
I didn’t mean that as a insult, but keep up the good work. Hopefully within a few hours everything runs smoothly.
any new update?
I think is up now…
yep:)hope this time would last longer.
I know you didn’t. Just wanted to let you know I’m on it! :)
Can I grab a node, if possible? Thanks.
If everything will play nice together yes. Check back later early next week as another node will be coming online for offers.
Brandon
Too bad they’re out of stock! :(
Any chance you could get back to me on the ticket sir? Looking for an additional IP
Still offline… No response to the support ticket
Because I was busy getting you back online. ;)
My server is back up, thank you!
Same here. Let’s see if it can stay alive.
Crappy 6.0 junk is creating all these issues — I’m just thankful everyone is being forgiving. ;)
“We are currently out of stock on this item so orders for it have been suspended until more stock is available. For furthur information, please contact us.”
well,if the server is fine now:)
when the tun thing can be resolved?
am i asking for too much?lol
Not too much. Lets make sure this is stable first.
hope this time it would be stable:)
and if the tun can be enabled then it would be perfect.lol
Yeeey, server back online.
Lets see how this latest change works out. Thank you all very much for your courtesy, patience and understanding while we get this worked out. You don’t know how much I appreciate it.
I’m not one for taking “stabs in the dark” to find a resolution.
I notice there is a upstream patch for the current kernel I am running. I’m going to see if it has a fix for what we are seeing or give up on 6.0 2.6.32 and fall back to 5.6 2.6.18
One of those two things are happening today.
Brandon
I have successfully ordered three days ago, I hope will be long-term service
Brandon could you help me out with ticket #117198 ?
Thanks
Update: ovz6 is performing perfectly at 2.6.32 kernel/ 042stab037.1 openVZ after the last changes.
Enjoy! Please contact support if there are any outstanding issues.
what about tun? does it mean you had solutions for this?>
VPS Support 09/21/2011 00:36 Mail System Issue? Open Medium
subbed
My VPS is still unusable… >.<
Solus marks it as offline, SSH hangs after I type in my username before I key in my password.
ya, it is off.
down again? load average more than 12
yeah it down again…
brandon is busyman since yesterday…
out of stock.
What happens when the new stock?
This is totally not fair, not at all.
I wouldn’t complain, $7 for a 2GB VPS, and Brandon is working on CentOS 6 with all that kernel trouble.
If I had the $7 to spare (I don’t… really) I’d totally chime in. :P
Hey, at least he’s on here, telling you whats going on, and at least keeping everyone updated. Half of the providers barely do that.
:< donw again.
This is Brian posting under Brandons account because of the validation.
There is another problem. I have the node back up and looking at logs to find out why it went down again.
I will start the containters as soon as I know.
My server is back online! Solusvm shows it as online, and SSH access is fully restored. The previous random hangs is now gone too it seems. Wonder if this means everything’s solved, hopefully not just another respite. =)
When were you seeing these random hangs? Previously this evening or all day today or all the time prior to this last issue?
(P.S.. trying to use the internet with 300+ms latency is sad.. very sad)
Are you sticking with 6 or thinking moving to 5.6?
Brandon do you have some HTTP caching program running on port 80? I have a non-HTTP server that ran on port 80 with my old host fine, but here using telnet on port 80 from my home(note: telnet 127.0.0.1 doesn’t seem to give this problem) I get a HTTP response out of nowhere.
I’m deciding on trying the latest 2.6.32-042stab039.2 or going back to 5.6. Going back to 5.6 would be the longest downtime but almost a certain fix.
Going to 2.6.32-042stab039.2 is the last item left in the bag of tricks. I’m beginning to thing that sadly, 6 is simply junk at this point.
Read below- I replied on the wrong line.. (beyond tired at this point.. )
Yea Me too
But something has been change
The ram size changed to 1.95GB from 2GB :(
My VPS was previously offline most of the time I tried to use it, but when it was online it kept hanging. But it seems since my last reply all has been fine.
I replied wrong to you when answering John. Read above.. Anyways – there is nothing that I would have running on your IP on port 80.
These bugs are what I’m seeing as well. No word if 39.2 resolved them.
http://bugzilla.openvz.org/show_bug.cgi?id=2027
http://bugzilla.openvz.org/show_bug.cgi?id=2015
http://bugzilla.openvz.org/show_bug.cgi?id=2022
Performance is much better today than it was on Friday. Current uptime is 10 hours.
@Brandon: Hate to use LEB as a support desk, but is there any chance you can take a look at [Ticket ID: 450756] please? Thanks!
Things are appearing good:
top – 05:15:47 up 15:14, 1 user, load average: 0.00, 0.00, 0.00
That’s the load on your personal VPS and doesn’t reflect what other containers in the same node are doing. It would be interesting if the host allowed users to monitor the overall load on the entire node.
People might get shocked if they were able to do that. Maybe ramhost is the only vendor who provides real time node monitor for OpenVZ? Too bad I’ve never had a chance to grab one plan from there.
On (some?) Linux-VServer VPSes you get to see whole node CPU loads :D
And data transferred seen in ifconfig eth0 is for the h/w node too :)
+1 to rm. I have used Dreamhost VPSs and have that behavior.
Believe me, sometimes it reflect it. When you are doing nothing and have a load of 5 then you have problems…
But I guess this post was to show the uptime.
I wasn’t showing top for the load, I was showing it for the uptime…. -.-
The fix appears to be this:
Linux ovz6.enetsouth.com 2.6.32-042stab039.2 #1 SMP Fri Oct 7 13:21:15 MSD 2011 x86_64 x86_64 x86_64 GNU/Linux
Compiled last Friday. Patched around 4:50 this AM.
Btw @Brandon, the RAM decreased to 2000MB, but shouldn’t 2GB be 2048MB?
Not that it matters, I’d hardly cross the 128MB mark anyways.
During one of the crash events over the past two days SolusVM stopped “accounting” for containers. It was 100% everything for everyone. A simple script was applied to the node to set accounting for the containters. Why it set 2000 instead of 2048 I do not know. Also it seems some containers were set to 2 cpu instead of 4. The values are defined at the top of the script and applied the same to everyone. These can be set back now in SolusVM which was not possible yesterday.
Are we supposed to be allocated 2, or 4 cores?
hope this time will be stable….
yes.. the vps performance is much better… seem brandon move it to another hardware…
4
If you have not already opened a ticket please verify and open one requesting for it to be changed.
Hey Brian, would you take care of Ticket #252901.?
thanks, it was fast.
Regarding the CPU cores, could you guys look at ticket #102329?
how is the tun thing now?
didn’t got a reply of my ticket
same here
I can’t connect to my server, submitted a support ticket 5 days ago, still no answer…
vps is down again:<
My VPS is up right now, but my minecraft world is currupt again.
my is up too..but it’s the 2nd or 3rd reboot in 24hrs
We have decided to give up any hopes of using 6.0 kernels.
We are going back to 5.6 today. There will be serveral minutes of dowtime today while the containers are stopped and the OS is rolled back.
It seems without a doubt that this will resolve the crashing and lockups.
yep,make it more stable first..
i don’t see anything fancy of 6.0 but the endless crash:<
and if the 5.6 works fine,please try to solve the tun thing.i really need my openvpn.lol
What about replying me? :-)
so all of this will finish today?
A dumb question, is it due to the kernel or CentOS? Personally I don’t like CentOS much because of its delay and lack of support. If possible you may try SL on host instead.
But as I said it might be a dumb question. I’m not an admin.
Another dumb question, what means SL. Softlayer? lol
Scientific Linux :P
It is being considered as a less invasive approach to resolution. There are discussions out there that it resolves this exact problem:
Oct 10 02:15:20 ovz6 kernel: [76545.975075] [] ?
vzdq_aquotq_lookup+0xf7/0x150 [vzdquota]
Full trace below:
Oct 10 02:15:19 ovz6 kernel: [76545.390522] WARNING: at fs/inode.c:792
unlock_new_inode+0x62/0x70() (Not tainted)
Oct 10 02:15:19 ovz6 kernel: [76545.435410] Hardware name: X9SCI/X9SCA
Oct 10 02:15:20 ovz6 kernel: [76545.457928] Modules linked in: vzethdev simfs
vzrst vzcpt nfs lockd fscache nfs_acl auth_rpcgss sunrpc vzdquota ip6t_REJECT
ip6table_mangle ip$
Oct 10 02:15:20 ovz6 kernel: [76545.813553] Pid: 130726, comm: cat Not tainted
2.6.32-042stab039.2 #1
Oct 10 02:15:20 ovz6 kernel: [76545.852156] Call Trace:
Oct 10 02:15:20 ovz6 kernel: [76545.866915] [] ?
warn_slowpath_common+0x87/0xc0
Oct 10 02:15:20 ovz6 kernel: [76545.904083] [] ?
warn_slowpath_null+0x1a/0x20
Oct 10 02:15:20 ovz6 kernel: [76545.940086] [] ?
unlock_new_inode+0x62/0x70
Oct 10 02:15:20 ovz6 kernel: [76545.975075] [] ?
vzdq_aquotq_lookup+0xf7/0x150 [vzdquota]
Oct 10 02:15:20 ovz6 kernel: [76546.017363] [] ?
do_lookup+0x1c6/0x250
Oct 10 02:15:20 ovz6 kernel: [76546.049735] [] ?
__link_path_walk+0x89e/0x1110
Oct 10 02:15:20 ovz6 kernel: [76546.086263] [] ?
__d_lookup+0xad/0x150
Oct 10 02:15:20 ovz6 kernel: [76546.118640] [] ?
__link_path_walk+0xe68/0x1110
Oct 10 02:15:20 ovz6 kernel: [76546.155170] [] ?
path_walk+0x6a/0xe0
Oct 10 02:15:20 ovz6 kernel: [76546.186542] [] ?
do_path_lookup+0x5b/0xa0
Oct 10 02:15:20 ovz6 kernel: [76546.220559] [] ?
do_filp_open+0xfb/0xcd0
Oct 10 02:15:20 ovz6 kernel: [76546.254050] [] ?
call_filldir+0x7c/0x120 [ext4]
Oct 10 02:15:20 ovz6 kernel: [76546.291157] [] ?
__utrace_engine_release+0x0/0x50
Oct 10 02:15:20 ovz6 kernel: [76546.329207] [] ?
__mutex_lock_killable_slowpath+0x70/0x1d0
Oct 10 02:15:20 ovz6 kernel: [76546.371965] [] ?
strncpy_from_user+0x4a/0x90
Oct 10 02:15:20 ovz6 kernel: [76546.407516] [] ?
alloc_fd+0x92/0x160
Oct 10 02:15:20 ovz6 kernel: [76546.438819] [] ?
do_sys_open+0x69/0x140
Oct 10 02:15:20 ovz6 kernel: [76546.471696] [] ?
compat_sys_open+0x1a/0x20
Oct 10 02:15:20 ovz6 kernel: [76546.506151] [] ?
ia32_sysret+0x0/0x5
Oct 10 02:15:20 ovz6 kernel: [76546.537500]
so what are you doing?
can we use our box now or wait?
would you tell us what to do rather than hang in the dark?
uptime – 19:13:06 up 14 min
this could be the best way to resolved all said issues including modprobe tun :D
waiting for result and ticket to be answered.
wonder when will be available again…..=)
@John
There will be a downtime announcement posted here soon. During that time the changes will be made. The change (kern/OS choice) decision will based on information from testing that is currently being performed now.
thanks.
** Please read **
Both nodes in San Jose will be taken off-line for OS changes by 3:15PM CDT.
I expect this to take less than 30 minutes. Unless a unforseen issue occurs these nodes will be serving you by 3:45PM CDT at the latest.
hey, brian, would you post here as soon as it’s done?
Don’t know how people buy this, seems like a 4 days state of constant downtimes, if you can’t get any stability you should have beta tested before spelling such crap.
I would prefer a 1GB RAM OpenVZ VPS for $3.50/m as a backup server, or 512MB for $1.75/m…
It was tested. Very well. The problem with 2.6.32 vz patched kerns is that they crash under load. Not just normal testing load but real world customer load. They were flawless and performed *very* well during testing.
Just to update everyone — New identical nodes were provisioned this evening with CentOS 5.7 x64 and 2.6.18-274.3.1.el5.028stab094.3… 2.6.32el Cent,SL,RHEL patched OpenVZ kernels are simply broken. Period.
Everyone’s containers are currently migrating to the new nodes now. Have been for a couple hours now. They are live migrations unless they error then they are powered off before the migrate. I did not want to risk restoring containers manually.
This without a doubt will end the random stability issues.
Thanks for the update.
Thank you as well.
Sigh, as an Arch fan 2.6.18 kernel is a nightmare for sure. I just fixed the tty problem on Arch after update. Interestingly my VPS is at UptimeVPS but the solution was found on RAMHost forum and now I am discussing with eNetSouth. I’m going to trouble shoot another issue on Arch. Man I think OpenVZ should BAN all Arch users forever, so that we can simply use Xen or KVM, LOL.
I have to agree with you 100%.
My current issue is that I feel so let down with CentOS now and even OpenVZ to a extent. I know that OpenVZ kernels are built on RHEL kernels so it really does not matter much about your distro unless it is RHEL. What has me so mad is that they are taunting people to move to the 6.0 kernels. Calling them stable. I put my trust in the fact that it indeed was and no — not by a long shot.
I was reading where CentOS is basically in shambles and updates are taking forever. The big move now is to Scientific Linux. I tried that as well with this but it simply is a OpenVZ kernel issue that is carrying bugs from the 6.0 RHEL kernel. It’s all broken.
I’m not supposed to complain because it is open source. Right? Sure, it is open but people are depending on it functioning and it simply does not.
I embrace 2.6.18 with open arms. :)
any update bout tun?
Something went terribly wrong, I have 32GB of available RAM. :o
i want to know update about tun too.
Anyone asking for Arch we just tell them to go with KVM and be done with it :P
Brandon made a good call ditching .32 for the time being. At some point it’ll be stable but in the current state it’s a complete and utter mess and just scary to use.
Francisco
So I guess on 15th KVM would be my only option. :)
Well, there are OVZ templates that work on OVZ for anyone, but the latest/greatest glibc’s require a .37 kernel or something insane like that. While the OVZ devs have tried to backport certain features to make debian/etc work well, I don’t think the arch devs are able to really compile glibc different this time :(
Francisco
For Arch with a .18 host, I’m using glibc from here:
https://wiki.archlinux.org/index.php/VPS_Repo
But still the udev doesn’t work well. Also I am always worrying about breaking the system after upgrade since Arch repo is now on the 3.0.x kernel.
when you will provide IPv6
# free total used free shared buffers cached Mem: 32882224 249568 32632656 0 0 0 -/+ buffers/cache: 249568 32632656 Swap: 0 0 0I think they have bigger problems than tun/tap or IPv6 right now :S
If it were possible on OVZ then you might want to be a reseller and we can share the bill, e.g., $0.875/m for 4GB ram. I would like to pay some extra like $1/m for that. :)
I have more RAM than you n_n
total used free shared buffers cached Mem: 32882224 14436 32867788 0 0 0 -/+ buffers/cache: 14436 32867788 Swap: 0 0 0Not anymore! Ha!
Sad u_u xD
Btw, sorry but, any news on ticket #925807
This was because everyone was migrated from a 6.0 node that supports vSwap. Everyones config file had vSwap enabled and beancounters was maxed out 9999999999999 because of that. It is now set properly.
zzzzzzzzzzzzzzZZZZZZZZZ… When will they be stable and available again?
32GB of ram as well over here. Server rebooted again too :(.
[root@ovz7 ~]# uptime
11:50:39 up 12:04, 1 user, load average: 4.27, 3.45, 3.52
The last reboot was bringing the node back from adding the OpenVZ kernel at 11:49 PM CDT last night! Your VPS may have restarted due to the script that sets the properties right or from the migration. The nodes themselves have not.
Brandon, Brian, I think you should explain here as to what’s going on, so that people can make a plan.
1. Is migration still going on?
2. If so, Any ETA?
3. Can we use box now?
4. Ram issue, its it going to be resolved at the later time?
or is this a problem.
Problem is that you just say, ‘we’re doing this’, fine, but in a mean time, what do we do?
Is this done, or being done, any eta, say something… That’d help a lot for everybody’s sake.
1) Migration is complete.
2) Not needed since #1 is completed.
3) Yes, please!
4) RAM issues is resolved now for everyone.
Currently, the stability issue is resolved!
Tun/Tap has been enabled across the nodes for every instance on them. Pleast test/verify.
IPv6 issues will be resolved today.
Great!!! Get some rest.. Sleep, eat, etc,,,
etc after eat lol
[root@ ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 7.86074 seconds, 137 MB/s
[root@ ~]# free -m
total used free shared buffers cached
Mem: 2000 318 1681 0 0 0
-/+ buffers/cache: 318 1681
Swap: 0 0 0
Just read my last reply, I’m really sorry for my typos :-P
Kitchen is on fire and you want the job? Go figure…
You apply the job after the fire, see if the kitchen is still there..Owner is o.k, etc.
I wouldn’t give a job to a guy like you anyway if I were B.
Yeah, people are different. I as example wouldn’t want to work for a person which isn’t serious enough to give me straight answer to know what to expect etc..
Waiting and waiting without knowing where you are regarding job.. is unserious approach from company management. It’s about your life after all.
Exactly Spirit, I am not even sure if I am in or not :-)
Things take time to settle down and get solved, I just want the best for both. For me and eNetSouth, just felt the need to let you know what’s going on. We should be honest, at least, I am.
Thanks for the replies folks, I hope this will get solved soon :-)
@John
The goal is 100MB/s+ with load. 2.6.32 performed 20-30MB/s higher. Other problems with that kernel erased all positive benefits.
yup, I don’t see any problem now, good job. get a vacation or something…
hope everything would be ok this time.
Out of stock :(
Limited stock will be available today anytime after 5:00PM CDT to exhaust the original IPv4 space for this sale. The quantity that will be available is 14.
If demand is high we can reprovision the previous two servers that were migrated from that can be setup with the proper functioning OS/Kernel. This would allow for many of these to be available. We would need commitments to set this up. If interested, register and open a ticket requesting one of these servers. If enough are received a third (possible 4th) node can be added.
Update:
1) Reports are coming in that TUN/TAP is working properly now.
2) IPv6 address assignment/routing fix is incoming later today.
3) Other than some various outstanding small issues support wise the stability issue (priority #1) has been resolved.
Stock on these servers are available. Only 7 left.
So 7 people has quit? Ordered one anyways.
That number was around 8. Two decided to come back + some IP’s opened up due to normal billing churn. Added 14 to stock and now 6 are left.
What’s up with the IP problems?
IPv6 IP’s? SolusVM did not setup properly thus requiring manual entry. They need to work on that a little. Fighting the stability battle took so much time or it would working now.
No the IPv4 deal, I see a lot of talk about not having enough!
Low supply vs high demand. Until 6 is mainstream it will only get worse.
Hello Brandon, please take care of ticket #771500
You got it!
Check the ticket.
Very tempting, the offer is good. Nah the comments are interesting too… hahaha life life life life… different people, different upbringings thus what I see here today…
72 hours with no answer on a ticket #450756:(
Original comment here
http://www.lowendbox.com/blog/enetsouth-7-2gb-openvz-vps-in-san-jose/#comment-48372
Got the reply, looks like Brandon does look at the place often :)
The number of support tickets worked over the past 6 days would scare most people. Support hell does not begin to describe it. I’m just happy we have the issues behind us now.
Do you know how to disable SolusVM login email? Couldn’t find the option.
Check your solusVM profile page.
@Ricky
Thanks, found it.
Answered now. It was not a pressing issue and we were putting out fires at the time. Sorry.
Hi
my vps was working fine now, what about the days where tun device are down?
can we get that days back?
by the way im happy now server’s good can’t find such a word to describe
all i know it has top notch high speed performance
good job Mr. Brandon ^_^
Eric
Come on now — A epic VPS for $7.00/mo ;)
All kidding aside thank you for the compliment! I’m glad to see you happy.
Rolling back to CentOS 5 did the trick.
[root@ovz7 ~]# uptime
00:13:38 up 1 day, 27 min, 1 user, load average: 5.08, 3.79, 3.38
This is roughly a hour over the longest uptime we were able to achieve with 6.0.
Brandon / Brian
I know you have both been getting everything sorted with this part of your service but I am still waiting for my VPS server to be setup, I know I have had an email from both of you a few days ago saying you were setting it up that night or just finishing patching the server.
I have been waiting now for about 2 months to get this server setup I have logged tickets on your system that don’t get answered, all I want is a working server, I have even had 3 invoices for it :)
Account is rabsoft2 and here is the Ticket numbers
Ticket ID Date/Time Created Status View
2534 08/30/2011 18:35:12 Open View
2551 09/05/2011 18:53:39 Open View
2566 09/15/2011 21:50:37 Open View
I be nice if you could give some urgency to setting up the server
Thanks
Mark
Is this Real?
Yes it is. We dropped the ball on Mark’s other server on the VMware side.
He will be taken care of and compensated for his worries.
Yep 100% real but I did order one of there vmware servers, not what is offered here. But for some reason I never get a response to the tickets that I raise and only seem to get a response when I post on here
To my only defense on this (which is not much) we simply lost track of it. The instance is built and updated. I’m finishing up a few last items and you have it.
Thanks Brandon :)
@Mark — It’s done. eMail sent with the info. Invoices are cleared. Tickets are closed.
Enjoy and I’m sorry for the delay.
Brandon
Thanks Brandon for your help all sorted now
Thank you as well. I’m sorry it was a headache for you. Hope you enjoy the new box.
Brandon
:~# uptime
12:43:25 up 16:08, 1 user, load average: 0.04, 0.07, 0.05
reboot?
Nope! 28.06 Hours uptime..
Depending on where you were in regards to signups you might have been a late migration. It ran most of the night last night. A lot of customers have already maxed out their 50GB storage and it take a little while to copy that.
[root@ovz7 ~]# uptime
03:52:24 up 1 day, 4:06, 1 user, load average: 4.29, 3.47, 3.54
[root@ovz7 ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 8.43522 seconds, 127 MB/s
[root@ovz7 ~]#
migration?will change ip?
No, migration to resolve system issues has already happened. No IP change – No more issues. Service is stable.
something bad happens on the route to china:<
suffering 50% packet loss now
the same
Is this a scam or what? I submitted a support ticket almost 1 week ago and still no answer… Is there any way to get our money back or at least talk to someone about the problems i have with the server?
What problems do you have?
I also have same complaint. Support is Very Very Slow. It is slow to such an extent that anyone will feel that tickets are being ignored.
I submitted my first ticket on 06/Oct. I got a reply and was asked to wait. Subsequently I reminded them twice on 08/Oct and 11/Oct. Still the ticket has not been addressed by them. And it was about IPV6 address assignment.
same here.. my 3 ticket not yet got answer…
And not a single one of you can give a ticket number as reference….
Granted they may be having issues. Just annoying that none of you can back up what you’re saying.
@drmike, did you ever provide any proof that you are a Real Dr? When 3 of us are saying something it may not be entirely false.
I’ll be glad to provide details if Brandon asks. As I write this, I just received reply of another open ticket with them.
Dude, not cool.. no need to insult, just answer his question.
We know the ticket information. It’s related to IPv6 assignment and the last update was that it was being looked at.
I understand the delay is in resolution but please do not make it look like we are ignoring your request because in truth there has been a response to you.
I hate to do this, but you left me with no choice but to post my ticket no and ask here for support. Can you please look into Ticket #282540?
@circus
I’m not insulting him. I’m just replying in a similar manner OP posted. If I can give specific date and other information, I’m not cooking up story – there is a history behind it.
LEB is not a support medium and I believe putting up one’s specific ticket number is similar to asking provider for a Quick support.
@BH – eNetSouth
I suggest you read my earlier post again. I wrote – “It is slow to such an extent that anyone will feel that tickets are being ignored.” I didn’t say you are “ignoring” tickets. I also mentioned that initially I received one reply on 06/Oct/2011.
I gave polite reminders to look into the issue. You also acknowledged that you were aware of the ticket. Still, neither an update nor an announcement was made to clear the air.
Your original offer comes with one IPV6 address. I understand that you had some difficulty setting it up automatically. However, IMO, manual IP assignment should not take such a long time.
I believe putting up one’s specific ticket number is similar to asking provider for a Quick support.
Considering how many false reviews and comments we have around here, doing something a simple as covering your ass by providing a ticket number seems to be a no brainer to me.
That’s fine but if you’re not offering up even a single bit of proof of such, all we can do is assume that you’re telling the truth. Offer some proof and we know what you say is correct.
You’re right of course but even LEA says feedback is welcome. if a provider isn’t providing support and/or they’re having problems with their servers, that’s feedback and I don’t think there’s a single person here who doesn’t want to hear that.
Says the commenter with a fake name. i post with my real name and a real email address. Until you do the same, don’t even think about throwing stones.
No, not really. We’ve had idiots here try this before all commenting from the same IP address about other providers. LEA has outed them before. It’s been done.
And I never said it was false. I said your method of communicating your problem(s) was an issue.
Actually you did (Those doctorates were the worst things I ever did.) but I’m used to it on this site. You’re just brain dead like many of the f0lks here.
Well I do use real name, email id to post here. And if my post insulted you in anyway, I’m sorry for that.
If you looked closely at http://www.lowendbox.com/blog/enetsouth-7-2gb-openvz-vps-in-san-jose/#comment-48259 you’ll see that there’s a ticket number there (4 days ago).
hey brandon when is the offer available again?
Depending on how things look with loads on the node.. I can possibly open up 5 more in stock. I do not want to lose 10 customers due to performance to get a couple more. Check in later this evening.
I have some IP’s in reserve that could be used.
Brandon
Is it possible to enable “Central Backup” in SolusVM? I found it’s very useful as you can snapshot your current system and then re-install difference distros before finally deciding which one to go with. For example Arch is my favorite but seems on OVZ it doesn’t have the best disk i/o.
I will see if this can be enabled.
Good news about OpenVZ and 2.6.32el kernels.
This was the only bug left in the kernel that was causing stability issues that I found. I opened this Monday AM and as of last night it is now patched upstream.
http://bugzilla.openvz.org/show_bug.cgi?id=2039
So in theory — (I don’t have the balls to try it after the beatdown I took last weekend) OpenVZ should now be stable with 2.6.32el host nodes.
Hey Brandon, what is the reason behind not answering ticket?
too busy, heck with it, or what ticket?
is it possible to answer a simple, very simple ticket sitting for days.?
Great news! My another OpenVZ VPS is running on a .32 kernel host and it is stable:
2.6.32-042stab036.1
Also it has VSwap.
BTW I found significant disk i/o difference between Arch & CentOS 6 on that VPS (Arch was only ~45MB/s while CentOS 6 is 150+MB/s). On your VPS Arch can get ~150MB/s, haven’t tried CentOS/SL yet.
Hey Brandon, any plan to give it a shot (.32 kernel)? I have a VPS somewhere else running on a 2.6.32-042stab036.1 host and it’s working well.
w/ current .18 kernel the hostname of the host is showing (like me@ovzX) instead of that of the guest.
And about the balls… don’t worry, check this out:
http://troll.me?p=32
:)
LOL
Well, the problem seems associated to the Sandy Bridge platforms, most providers don’t use these machines, that’s why some of us have VPSs with .32 without issues
Oh, that could be the reason. It’s on an AMD Opteron 4174 HE.
is enetsouth down? can’t access lowendtalk also.
Hello ksvcu007,
eNetSouth is Online and running just fine, I’m able to access lowendtalk.
As you can see @ http://www.downforeveryoneorjustme.com/lowendtalk.com
You may be having some dns issues, I recommend you to use Google’s Public DNS Servers, which are: 8.8.8.8 and 8.8.4.4
I hope I helped you :-)
No, about 12-15 hours ago wasn’t online
Oh sorry, just received an email notification regarding the downtime and didn’t look at the timestamp :-)
Am i missing something here? Is ticket support a premium on this service (enetsouth i mean)? I’ve posted a support ticket and lots of comments here and still no answer. One more day and i’ll start a paypal dispute to get my money back (coz i haven’t been able to use the vps at all). Hope someone will notice me then – $7 not a big deal, it’s not a problem of money, it’s really a problem of lack of respect.
Why have you not been able to use the VPS? It was delivered on 10-6-11.
Alex, have you tried to ssh to your VPS? Their mail server was not configured correctly (DKIM etc.) so notification emails from them might be sent to spam folder.
Please check the ticket.
Yes, Please check your spam folder.
I have VMware VPS with ENS since 8/2010.
I ordered 2 more OpenVZ vps and all notification went into my spam folder.
So I’m just gonna ask this question here as they seem to get answered faster :p
Anyway, I’m unable to login to the serial console with the provided connection settings. Just says my password is wrong. Tried changing my password but to no avail.
try to use putty.
Already tried. Nothing. Opened up a support ticket, hopefully will get fixed soon. Otherwise, VPS is unusable :(
can you log on to solusvm control panel?
If so, logon and reset your root password there.
Can login and already tried changing the password for the control panel and the VSP :( All you need to do is follow the directions in the “connection settings” box thing-y
Also, you can reinstall the os from solusvm and login as root and create and setup the new userid and password. If you can, it is quicker to do it yourself.
Ah, able to login as root which I shouldn’t be able to do… Using Ubuntu 11.04. I thought Ubuntu and a lot of other distros disabled the ability for root to login or just didn’t give root a password or something like that.
I’m assuming that your login as first time.
you are always logon with root first and you setup userid and disable root
Huh, anytime I setup Ubuntu myself, root was always disabled. Anyway, thanks for the help! Will be sure to disable promptly.
it’s says the storage = 50GB
but why i only get 40Gb ?
tq
You should need to open low priority ticket.
I have a few numbers off on my spec as well. Something might have caused to setup wrong.
But, it is not a big or high priority problem and they can fix it.
All working now, the guys fixed everything now. Basically i didn’t get my welcome email with the server details (was in the spam folder) and i couldn’t login to the the vps panel (didn’t know the URL) and also could not login via ssh (didn’t know the password – also was in the email i got in the spam folder).
All fixed, thanks guys.
They should really fix their emails, I’m still waiting one for the VPS I’ve been using since May :P
Are you using gmail as well? Sometimes it’s too restrict. If the email sent by private server does not pass their test (not properly signed or the server is not listed as permitted in SPF record), gmail will put it into spam folder directly.
Yes, but never had any problems with other providers, and some of them even had @example.com email.
We don’t use SPF’s and I don’t have that problem with email coming from my servers and going to GMail.
They do look at rDNS though. They will mark as spam on those.
Right. I found SPF is much easier than rDNS as one may have multiple sites hosted on the same sever sharing same IP or mail server. In that case rDNS cannot cover all of them. If SPF is set then gmail won’t perform rDNS lookup.
I sign all emails with DKIM and also set SPF in DNS. In gmail both “mailed-by” and “signed-by” will show up.
Brandon,
Why don’t you use KVM instead of OpenVZ if you’re not overselling on CentOS 6?
For the ones who are waiting:
A new stock of 30 will be available today from the other node with Softlayer – San Jose! Spread the word because after that block is exhausted it will be the end of this sale.
would there be kinda lesser vps plan like 512/1G ram 20/30G HDD and 500-1T bandwidth with a lower price?
the 7 usd plan is great but i think it is kinda too luxury for what i am using for:)
We are currently out of stock on this item so orders for it have been suspended until more stock is available. For furthur information, please contact us.
Still waiting for my mail , ticket ID #531419 . Just changed my mail to gmail so that I can receive the welcome email on my spam folder :D
Just have ordered and finished the payment, still waiting the notifications
Did you got your activation mail yet ?
I signed up, but wasn’t until I read through all the posts that I found the notifications that showed up in the My Emails section in the spam box. Overall, I am happy with the first deal I got back in June this year. Hopefully there won’t be any issues while this is getting setup…..
How much time from placing order to being able to access the VPS Control Panel? Thanks.
I have ordered one too, but only 40GB HDD and 1TB BW. Ticket not replied.
same with me…
i’ve 40Gb storage too…
yesterday i send a ticket..
i hope they will reply my ticket soon..
fyi… my ticket num is #159672 :D
I will give them one more day and let paypal take care of it after that.
My VPS has been down for 2 days and they aren’t answering support tickets. Great.
Me too, I don’t understand why support is off
Me too, I’v sent a ticket and no reply since yesterday, At least as a company they should have the damn curtsy to respond.
If you read prior offers you would know that you’ll be out of support pretty damn fast after your purchase, it’s not like it happens for the first time.
We can not justify the lack of support and service for more than two days, with any provider.
No support isn’t an option when the whole KVM Node is down. That should send lots of alarm bells rininging… Apparently Brandon doesn’t care that he gets bashed here…
Anyone know if there’s any swap on these, or if 2GB is it?
Just wondering, thinking of renting one for a month or two.
.18 kernel so no vswap. Also 2GB ram, no burst.
My kvm Its down,few hours ,and dont have any info when Its online,
Cheaper vps Its equal a bad service?
I dont understand nothing
I’m an older customer, and am having trouble now too, with no support requests being answered…
Got my VPS, it seems good so far… There is one little mistake they made, as it is showing 1TB of BW and 40GB of disk, but I’m sure that they’ll fix it (I already sent in a low priority ticket).
Stacks up nicely, a little faster than my Up2Vps vps… Let’s test the network speed to two locations.
Damn, VERY good! VERY impressed! Let’s try another…
So, while they might have messed up a little on provisioning, my first impression of it is very good. Maybe I’ll post more tests of this and my Up2Vps vps later.
Greatest issue I’m now facing is finding a use for my servers :D
Hi,
it’s depend on our node some nodes have 1Gbp .
Starting to be a bit concerned. No response to Support ticket . . .
Full Control Panel not enabled.
I bought 2 VPS. Need to change the OS, though, and reinstall.
I have two similar VPS purchased through chicagoVPS. They are working great, and Support team responds no problem.
enetsouth . . . please help . . . thanks!
Check your client area and see if your VPSes are active. If they are, you’ll see control panel username/password below the VPS information.
https://ovz1.enetsouth.com:5656/login.php is the link to the control panel.
They do appear to reply to their support tickets slowly. Can’t really confirm that as I never had the need to send one.
Ordered three days ago and the server is still not online. I payed for 30 days and 10% downtime until now. Other providers set up the servers within a few hours.
I’ll give them 1 more day before I contact paypal and get my money back.
I OPEn dispute in paypal to get back my money
Like everyone else here, been down for a handful of days.. lost track.
I hit “boot” in the control panel, it doesn’t boot.
Submitted a ticket as usual, high priority.. no response.
KVM paid 2 days back, not provisioned yet.
@brandon You’ll end up getting personal loans in order to be able to clear paypal refunds and penalties.
The dispute list seems to be growing like hell.
What happened to them?Though my vps is working fine now, but I am concerned why they haven’t show up for several days.
@veer,
Probably you are not aware how PayPal treats this kind of transactions. According to PayPal these items are Virtual goods/intangible items. There is no PayPal protection for these kind of items. If any provider wants to be Nasty, all he has to do is to inform PayPal that the buyer bought an intangible goods. Buyer will then surely loose that dispute.
Credit Card Chargeback is probably better; in the sense that PayPal informs the same thing (i.e. intangible goods) to seller. So seller himself has to deal with the bank directly to resolve that dispute. However I haven’t tried that.
I paid through credit card using the paypal gateway.
Hence, I will raise a credit card charge dispute, rather than a paypal dispute.
Let paypal and enetsouth decide, who is willing to get screwed. I personally would like both of them to have it.
Nobody actually cares about the money lost in single digit numbers.:)
If you paid through paypal, you can forget your refund. :)
At this point, I’ll just file a dispute with my credit card bank and leave it at that. There is nothing more i am willing to do for $7.
Even if enetsouth gives a vps now, I won’t use it anyway and cancel it immediately.
The money spent is the cost of my decision to choose enetsouth. And fortunately, a much better provider stocked the very next day and I have all my requirements fulfilled for now.
Finally, paypal did refund my money without me contacting them.
As said earlier, I don’t have a paypal account.
I paid through a safe virtual credit card provided by my bank(through the paypal gateway) and my bank is the only place(Apart from LEB and enetsouth) that I raised a complaint.
Guys and girl,
my VPS in Birmingham with them is down since 5 days!!!!!!!
They also don’t reply to tickets.
Really really bad experience with them.
Regards,
Stefano
Same, sent two tickets and they weren’t answered.
Also most links on http://enscloud.com/ are broken ..
But as long as LET works I guess there is nothing to worry about :)
Will you pay for your offline server in the coming days as long as LET is up?
Well. I keep LET backup on every 4-hours schedule. The rule of thumb in this space has always been — never trust a provider and always have a backup or a DR solution.
anybody cancel the vps? how about refund?
I’ve got refund finally.
The service is down. Five days and counting… they aren’t answering support tickets. My customers are very angry, bad experience.
one of my went down since Friday 10/14/2011 evening 4:00pm central US time according to my monitoring statics.
@LEA,
Looking at the way this whole fiasco is developing – probably you should also look into moving LET to another host for the following two reasons-
1) Reliability.
2) Reputation – A host which provides such a bad service should not be allowed to become a sponsor of LET.
LET is on VMware vps in Chicago. I have VMware vps at chicago where LET running. My other sanjose vps is running without problem as well.
One of my down vps is in Birmingham, Al.
Sure is running fine?? The mine is in 98.158.x.x
And just today, is down… =| after 60+ days uptime u_u Also vcenter is down :P
+1 to that.
+2 to that
I’m sure Brandon will be coming here ASAP, eNetSouth is currently flooded with lots of help requests
2GB memory
50GB storage
1500GB/month data transfer on 1Gbps
1x IPv4 + 1x IPv6
OpenVZ/SolousVM
I wonder why it’s down then….Mad Overselling.
Is it being oversold? The signup link is still working and I did notice a disk i/o performance decrease recently (almost 60MB/s less than before sometimes). I’m on ovz7 and I believe that’s the last node they have. I think on Oct 13th it’s already sold out but looks like more have been opened on the same node(s):
Brandon – eNetSouth:
Depending on how things look with loads on the node.. I can possibly open up 5 more in stock. I do not want to lose 10 customers due to performance to get a couple more. Check in later this evening.
I have some IP’s in reserve that could be used.
Brandon
I don’t think it’s a good idea to oversell at this time even if current load is okay. Not everybody has put their production sites on there and I believe most of them are still testing. Once they do the real job in the next couple of months, it will make the performance look really really bad.
PS: interestingly when I was about to post, the disk i/o seems back to normal.
PS2: decreased again.
PS3: back to normal. okay you win, I’m gonna play PS3 now.
Also on OVZ7, it seems to be doing well so far. Haven’t put it under much load yet.
You’d put production websites on a $7, 2gb server?
OK. Guess we have different definitions of ‘production’.
As a load balancer/reverse proxy/mysql replication server I don’t see any problems.
Sure, OK. Though for those tasks I’d pick providers with some reputation for uptime, & support when things aren’t up.
I don’t see issue with running a production site, with proper backup, serving few customers / users. My private mail server is running on a 7$ vps serving about 4 users. It’s performance is not great; but good enough for my 4 users. I’m not going to spend 50-100$ to get a dedi for such case.
This provider is sponsoring LET and because of this fact very few people would doubt that they will be unreliable.
I run a mailserver for 160 active clients. It has 540MB memory, performance is excellent, and it costs $18/month.
But that really doesn’t matter.
My big concern here is that Enetsouth had built a nice niche market — quality VMWare VPSs at an affordable price — which few other providers could touch. Their reputable was growing. This site — lowendtalk.com — is testament and proof.
But then what do they do? Build on that? No. Instead they dive face-first into the massively oversold OpenVZ market, and compete with every kid who can charge two month’s budget server rental to the parent’s credit card.
Enetsouth is two guys. Right now they’re probably working double-overtime trying to put out fires resulting from this “fantastic” deal, rather than tending to their VMWare clients.
I just don’t understand it.
How does VMware compare to Xen and KVM in terms of VPS? I only have VMware workstation version.
Alabama up again around 12:27 PDT Mon 10/17.
(Went down around 14:00 PDT Fri 10/14)
I’m moving my most critical services elsewhere.
Mine’s up too. The sloppiest part? From monitoring stuff I have running I can see the server was up, and running and it had network access, just looks like the network wasn’t connected to the internet… I’d like now to know what happened…
Yes, I see exactly that as well.
If anyone is having problems, could they post their node? It may be that certain nodes are having issues… Just wondering, as it seems that experiences with this host range from highly satisfied to very unhappy.
I’m a older customer, totally not related to this buy, but their KWM1 node in Alabama was down all of the weekend. Servers were up, internet connectivity down.
same here,
Vmware san jose, but I don’ t know what node. Waiting some time…
my vps has been offline for several hours
Node OVZ2 – San Jose – 8×8
Same node, VPS down. That’s not the one from this offer, that one’s still running.
Different datacenters.
Francisco
Datacenter Location: San Jose, CA – eNetSouth West
You guys better get out of there, I finally got refund.
My VPS is currently offline too – vmware@SJ, but I’m not sure what node.
Submitted a ticket, but by the sounds of things it’s not likely I’ll see a response anytime soon.
My VPS had great performance & pretty good uptime too – it’s a shame that ENS is let down by support issues.
I am having a problem with the San Jose vmware right now too. It is bugging me. I agree, I’ve had all my emails ignored, otherwise it would be a great company. I have been with them almost a year.. while my machine has been good until now I am not sure if I want to stay with them because of this, given that I rarely ever contact them.
Same here; my normally reliable VMware VPS in San Jose has been down for 12+ hours now. My guess is that Brandon is probably swamped, but it would be nice to get some kind of an update.
Mine too.
My SanJose VMware have been down for about 10+ hours, submited a ticket and no one answersing~~~
Mine is down too. VMware@San Jose. submitted a ticket, and no one answering either… …
Ran away?
VPS is still down… what is going on here…….
What’d you mean ‘what’s going on’, they are gone.
I’ve got refund, why didn’t you?
I am afraid of that…
I want a refund of my last payment for my VMware SJC…
They have gone? Is that confirmed..
Nobody answers for days, what do you think?
Vacation?
Seems more runner than vacations…
Alien attach probably.
I daresay that for some a refund is not the top priority.
If you have nothing but hearsay to contribute, then please don’t post anything.
I do not think eNetSouth abandoned their ship… Be patient folks :-)
(I do understand you though)
They emails are getting rejected too. I tried to email support and brandon… no answer..
That’s right David, it’s quite strange indeed.
Brandon has proven their stability and I really do think that he plans to stay, perhaps something happened or something. (Even I emailed Brandon to get some news, but it was rejected)
I’m sure he will come here.
I warned above to get refund, nobody listened, and this is what happened.
I’ve got 2 refunds from Brandon.
Wow and i was going to order from this guys good thing you guys are always with the constant feed thanks to everyone who posted really appreciate it
I have just received one email from Brandon. He is alive!
Reading through these comments amazes me at the rampant speculation and conspiracy theories.
My favorite is how anyone could think that someone could be a “runner” to anywhere with 7.00/mo accounts. No way..
In a nutshell there have been some problems I am dealing with eNetSouth. Over the weekend there were some problems with our services in Birmingham, AL which is what led to email problems. Now resolved.
The past day there are problems with our San Jose VMware. Between the rampant fraud, abuse and theft of services I am are exiting the VMware LowEndBox market. OpenVZ offers such as this one will not be a issue. VMware customers that are not using the VMware price tiers will not be affected but I have to draw the line with those losses somewhere.
I appreciate everyone’s patience while I get this sorted out.
Brandon
Hi, Brandon, I think the OpenVZ server in San Jose is also down, not just the VMware ones. Mine is a OpenVZ vps and it has been offline as well for the last 30 hrs. See ticket #886037.
You can’t stand criticism well even when you deserve it, don’t you? :) Simple and honest apology because standard LEB disappearance when things go wrong would make better impression than almost blaming your clients for their “VPSs are down few days and no one tell what’s going on” impatience – as you call their questioning what’s all this about with enetsouth.
It’s almost DEJA VU just that previous time you announced that you’re done with LEB. There is no excuse for few days disappearance and ignorance when things go wrong and VPSs was down… and your aggressive tone towards “impatient” clients won’t make you look better.
Opnevz@San Jose has been down for 24 hours+.
Didnt you say about a year ago that you were done with Lowendbox offers? Why did you come back?
Brandon,
I’m not sure I understand this part: “VMware customers that are not using the VMware price tiers will not be affected …”
Will the VMware VPSs we got through LowEndBox offers be coming back online soon, or are those going to be discontinued/shut down? Either way, it would be helpful to know now so other arrangements can be made if necessary.
Thanks.
Yeah, we’d appreciate you let us know what is going on here.. and turn it back on at least until our remaining services, this is just absurd.
I also don’t understand that comment. I prepaid for 6 months on my instance, and it has been down for over 24 hours now with no response or any indication that anything is even wrong. Brandon has always been very good about responding in the past and I don’t think its too much to ask to get some sort of update on the future of these accounts given those ominous comments above.
OK, since I read though the whole comments list, I finally knew what happened to my VPS. When I cannot connect to my host, I first submit a ticket to the support, and write email to them(continious about 4~5 days), no response totally. Finally I found them here–where I bought my VPS(vmware host offer), It’s so strange LEB is the support area of eNS customers…
But I also do not understand what Brandon mean. I payed the plan quarterly with credit card, there’s still about 1 month for the recurring payment. My host has been down for more than 1 week, so what should I do? Shutdown my server? I cannot connect it at all, and many usable data on it, how can I get them back? OR reboot my server, but 1 week+ passed, It’s still down, and there’s not any response to any of my tickets)…
So disappointed with the eNSCloud.
I order the Linux Cloud VPS 512MB and paid the invoice #4152 at 10-12-2011.
The VPS is still awaiting IP provisioning.No man reply the ticket.
Its likely die.
@Brandon
I’ve opened a ticket 10 months ago to request my access permission to vcenter but still not resolved yet.
And now the server is completely unaccessable.
Could you please give me some explaination? I do pay the $7 bill every month!
sincerely
It’s pretty obvious that it’s a billing dispute. Whenever they had DDoS attacks that hurt (the one on LET for instance), Brandon was on here explaining things pretty quick. At this point, though, even MrGeneral isn’t saying all that much.
8×8 is a reputable provider and they wouldn’t simply allow a hunk of their network/DC to be down without a good reason. It isn’t a SAN failure either since their OpenVZ offers are broken as well. Them suddenly posting this sale, along side the $15/y deals, screamed ‘we need cash, now’. Trying to get into the 2GB for $7/m market is stupid and devaluing a brand that had a pretty good name for itself.
I guess users on these 2GB plans should be happy that they’re based in Softlayer, but I’d be keeping backups.
I wouldn’t doubt if they do can all of their LEB priced users and just migrate everyone that was forking full prices to a single location (maybe in Chicago? i’m thinking likely their home state).
Yes, they did an ‘exit’ from the budget market quite a few months ago after Brandon ran himself off here due to a tiff with some pissed off customers. Though, even he admits that he was hot headed over it and handled it poorly.
I really can’t understand why someone would dip into the budget market if their ‘higher quality’ offerings were doing well.
I just hope LEA is keeping complete pulls of LowEndTalk for now.
I wish I could tell you something more Bodnar but, unfortunately, I am not fully setup in the systems yet, therefore, I cannot help you further.
Its a incredible story.
10 months ago? Is this real?
I ordered openvz server- evz384 birmingham from Oct-14 until now my vps still pending status and i submit the ticket on Oct-15 until now its still have now respond from the host to active my vps
This is just outragous. Are you messing with us, Brandon?
10 MONTHS ago??? LOL gotta be kidding me? MONTHS???
10 months? I have tickets open from August 2010, 14 months and waiting. :)
I’ve been a fan of eNetSouth – i’ve never had any support problems, uptime has been good and performance has been excellent. The long downtime in San Jose isn’t acceptable in my eyes, so i’ve moved on. Thanks for the great service the past few months Brandon.
I can confirm my VPS is down since Monday shortly before noon (EST), I am on node OVZ2 – San Jose – 8×8
Mine as been down since then too.. I guess we are on the same node…. what the heck is going on here.
I purchased one of the vmware linux boxes, it took nearly 2 months to get it set up, I only got it setup last week and was still waiting for vcenter access, I had emailed them and no response, I have logged a ticket and no response and now the server is down and has been since monday.
I have a VPS at their San Jose location, it has been down and I have had no reply to my ticket in 24 hours.
This is obviously just brandons hobby as he spends very little time working on enetsouth.
He probably has a day job and this earns him a few extra dollars
From what I know it’s actually not the case. They *supposedly* have Brandon working full time on it, and he hired Brian as full time support staff as well. He also tried to hire Miguel on part-time basis…
Exactly LEA, that’s it :-)
However, I’ve been waiting for Brandon to get me setup on the systems so I can start helping the users, can’t wait for it :-)
Regards,
Miguel Ângelo
Looks like they abandoned you just as much as they abandoned the users, very disrespectful. If I were you I’d give up on trying to help this company out.
I thought that for a few days, but I don’t think I should give up eNetSouth. They provide a good service when its running, they surely do fail on support though, something tells me I shouldn’t give up.
I actually like Brandon. Let’s hope this will work, at least I really hope that.
Hmm.. I’d be willing to help him out also if the problem is just not enough time to answer tickets. It looks like either he has other obligations, or that he is swamped in technical issues. Should I bother contacting him? I could most likely spare a hour at least a day to help, and I don’t care about being paid… Just want some experience with this to be honest, and eSouthNet has good potential… At the very least I could clean up most of the low priority tickets for him.
He must type real slow… It’s normal to close/answer/process tickets that users create because their servers are down. There’s tools that let you do things like autoreplace “bu” with “It’s now backup, I will now close the ticket, thanks for your question”. He’s can’t be overloaded, he’s just lazy and giving us bad customer serviec.
I understand you, but thing is, Brandon has been in the datacenter, getting technical things done first, he already admitted and is willing to work on the support department. Let’s give a little more time to calm down things :-)
“Let’s give a little more time to calm down things ” I’d give him a chargeback after 48 hours of downtime and no answer.
You’re right, it’s been unacceptable. I came to eNetSouth to fix some support issues and I hope I can do that soon.
@JTR
That’s not the point. The point is “ignoring tickets” –> “ignoring downtime” –> “ignoring clients” –> “being a runner”. I believe most of the VPS users already have enough experience to handle everything, but how can you handle ANYTHING if you do not have access to any of your VPS and none of your tickets have been answered? If volunteers are needed in this business then we clients can also “voluntarily” pay for this service (meaning FREE services should be provided by default).
My point is that more support staff (paid or not) = more tickets answered = faster support times = better reputation.
Yes, many issues can only be solved by Brandon, but this would at least reduce the load on the ticketing system, as I’d imagine there’s quite a few simple problems that can be fixed easily… Like the wrong server being provisioned…
Dude, it’s eNetSouth.com, not eNetSouth.org. It’s not open source or community stuff. How does “reputation” work for a business that even needs non-paid staff or volunteers to help them?
They can pay for help, or some people might be willing to donate time for whatever reason. I’m not suggesting that anyone should be offering free labor to them.
Your point is that they shouldn’t have to ask for help, and yet they didn’t ask, I offered. I have a bit of free time that I’d like to put to a better use, and I want more experience in this area.
They’re swamped, I’m offering to help. Is there a problem with that? Yes, in a ideal company, they shouldn’t have these support problems, but that shouldn’t stop them from trying to improve it.
Should I be asking for money? That’s my decision. I’m not suggesting that people should be helping them for free. I value my time how I feel it should be valued, and I feel like helping them out.
I’m not sure if you’ve read the posts, but I’m one of the employees, however, I didn’t get fully setup on the systems. That being said, if I’m still waiting for them to do that so I can start supporting the users, I’m not sure if eNetSouth is looking for someone else (unless they are not interested in me)… :-)
Full time employee? No kidding, you mean receiving W-2 or 1099 form? “Being fully setup in the system and marked as full time staff” doesn’t mean “full time”.
Read the posts. It’s been said a few times I’m a part time worker. :-)
Okay, so 1099 form for part time?
Sorry, but I don’t think I should keep talking about this :-), I like to clarify things, I give my arm and the leg, but I don’t need to give that much from me.
Any other questions about that just address them to eNetSouth.
Just wanted to clarify things as well. When you say “employee” or “contractor” you should really understand what do they mean, otherwise you might be easily ripped off by the so-called “employer”.
Valid argument daniel, and I’ll clarify.
Just a simple student, fanatic all about computers and linux :-)
I’ll work in my spare time and do my best. I do have years and years of experience in this industry.
He might not live in the United States. Only U.S. Citizens have to fill out that form.
Hello Michael (I’m one of your former clients :-P)
Yes, that’s right. I’m from Portugal :-)
This job was only to help me paying my bills, however, it didn’t work well. I ended up being ignored and no payment received at all.
I keep on saying eSouthNet instead of eNetSouth… Confusing name.
I haven’t had my VPS up in quite some time. I am rather disappointed as I had been rather pleased with Enetsouth and recommended several of my co-workers (We all work in the hosting industry) I know that if I left a ticket for a down VPS open this long with no reply I would be out of customers supper quick. I’ve seen people drop hosting accounts because they’re too lazy to fill out a form. Seriously, all I want is the service I am and have been paying for and really just any kind of update on the situation…
#365948 is my ticket number. I’m not looking for a credit/refund or to bitch you guys out. I was super happy with my service and just need to have my sites running.
Instead, I want my refund, because I paid for the next 3 months
My sentiment is the same as Isaac’s. I have been very pleased with enetSouth and Brandon has always been very good at responding to the few issues I ever had. I also recommended the service to a number of other people and all of us just need our instances up, and aren’t interested in flinging sh*t or whining about the situation.
Don’t you guys think that if you keep making statements like this it makes the supplier believe that they can mistreat you because you are willing to hang on to an unreliable service because the price is low?
I suppose that they are not that critical to you, perhaps you are happy to have some well specced servers on hand when you need them. But is that an excuse for poor administration on their part?
Short of hardware failure these systems are simply supposed to work.
I have to admit I’m more curious than anything, Brandon seemed to have a clue, more so than most “providers” around here.
But, yes, clients hanging on for dear life when a provider goes down has been noticed many times before. And wondered about.
Heh, my VPS came back up for 13 minutes overnight (it’s down again now though).
Still no reply to this entry or on the WEHT thread ;)
For those of you that dont know what WEHT is, Its WHT spelt by a tired typist :P
I wish Brandon well with his service, but I couldn’t hold on any longer, so I moved on and put in a ticket to cancel service.
It is still down… what the hell.. since MONDAY…
yes….
Anyone’s VMware instance in SJ come back up or receive a reply from support? Brandon has gone AWOL.
My OpenVZ in SJ is down too. Ticket waiting for almost 5 days, no reply.
Except for Brandon’s post in this thread, no information whatsoever.
same here
I order the Linux Cloud VPS 512MB and paid the invoice #4152 at 10-12-2011.
The VPS is still awaiting IP provisioning.No man reply the ticket.
Its likely die.
I have to use PayPal to get my money back.
same thing hapened to me. I have submitted serval tickets to the support, no one respond to me yet…
I’ve also been trying to contact Brandon to his direct email, not only about the job that we discussed about and started to work for him, but about your issues as clients as well folks. Until now, there was not even one reply to my emails and I sent him a few.
I doubt that you will see any money from him. Imho the best thing you can do here is to distance yourself from this sinking ship otherwise people may associate you with them in future and constantly force you to explain yourself…
I understand and agree with your reply, but I’m going to wait a few more days. :-)
Thanks for your message, it’s right.
@Miguel/Mr General
You would do better spamming your own resume/blog than the eNetSouth website. You might get better job offers that way. LEB does get to be an entertaining place.
Don’t like spamming my resume hehe :-P
I just came here to tell you what happened.
mine still down.. for more than 2 weeks now…..
he ran, no more….
It seems
Hopefully not, but with no sign of communication it does make me nervous…
I don’t know what is happening to you guys… However, I purchased this service October 6th of this year. I have had 3 or 4 downtime’s within the first week. However, my server has been up 24/7 ever since. On the San Jose server.
From this offer? As far as I understand, that one has been working for everyone (including me).
But they have other nodes in San Jose in different datacenter and those are completely dead for a week or so.
Still down since monday.
I got a reply guys! All of Brandon’s VPS in San Jose is on! Backup your stuff!
IF YOU LIKE THE VPS PLEASE CONTACT THE GUY IN THE EMAIL THAT HELPED US OUT!
ANDREW IS AMAZING.
—————————————————
David,
We have also had no luck reaching Brandon. The situation
is truly unfortunate. We would like to offer eNetSouth customers the ability
to get their data back as many have been reaching out to us. I’ve been
trying to communicate this to Brandon but for whatever reason I have been
unable to reach him.
I’ve gone ahead and enabled on the switch ports to Brandon’s server farm for
a period of 24 hours. Hopefully your VPS will become reachable and you can
reclaim your data. More over perhaps Brandon will be able to reach our
billing group to settle his account.
I have to ask you if there is a chance we might be able to provide you VPS
services on our Zerigo cloud as you have reached out to us on the Zerigo
support queue.
Best Regards,
-Andy
—
Andrew Schwabecher
General Manager, Hosting
8×8 Inc
810 W. Maude Ave
Sunnyvale, CA 94085
andy@8×8.com
408-654-0872 office
408-209-1528 cell
that means…we should backup data, right?
I’d say everyone with eNetSouth/eNSCloud should grab their data and run from the way it is looking at the moment.
Zerigo cloud, unfortunately the price isn’t comparable in any way u_u
Cool move to turn stuff back on ;0 although kind of not cool to confirm to everyone that it is in fact
a billing problem between them and Brandon that has been the reason behind the outage. Although maybe Brandon deserves it at this point for running off on these customers.
Obviously was billing issues
Thanks for cross-posting this here and lowendtalk – you (and Andy from 8×8) saved my data!
!! Awesome !! I was able to save my data! _phew_
Props to 8×8 for this move.
Thanks to David. For your hard work, I can connect my VPS in San Jose Now.
For billing issues between Brandon and the parent VPS provider company made our host down for 1 week+…
following your comments, We have only 24 hrs to backup our data and then it will be unreachable again?
Obviously, you are not getting the VPS for free from 8×8
I haven’t had any problems, However it looks as though I will need to backup my data and move to a different host. Could anyone suggest a decent host with around 1.5GB ram, Decent amount of bandwidth, and around 40GB HD. For less then 10 dollars?
Check this one which I have been using. Mine is Xen though. This promotion is OVZ.
http://www.webhostingtalk.com/showthread.php?t=1091609&highlight=batchservers.net
1GB around 8USD, 2GB around 15USD, the 1GB ram plan is on the site with the coupon code “open40”
LOL 16 core, what another idiot…
UptimeVPS?
While I’m sure Ken will chime in, the deals they’ve been pushing (45 EUR/y for a 4G plan?) screams that they’re needing to drum up cash.
Go with someone that has a sense of business/profit margins in mind.
Francisco
LET is down now.
Yes, Chicago just went down!
So, now, officially they can be listed on DeadPool!
Looks like ns1.enscloud.com (75.102.10.130) and ns2.enscloud.com (72.249.94.226) are no longer up. LowEndTalk’s server seems to have disappeared too…
I wonder if this is another datacenter pulling the plug, or just a temporary glitch.
Their site/CP are down as well. ovz7 is still running but I don’t think they will receive even a single new order. I would say it’s done.
So surprised that they ran away even earlier than UptimeVPS. LOL.
Works for me. I just logged in.
I noticed that the main topic for today is Hostrail refunds. Maybe some one got offended.
My VPS in Chicago was down for 40 minutes. Came back up and is currently online.
my vps vmware chicago went down for 30 minutes.
Ok, I just found out that was not ENS VMWARE problem at colocrossing in chicago . It was colocorssing hipcup.
My VPS from Chicagovps(colocrossing) openvz also went down for same amount of time.
ColoCrossing did *not* have any issues.
My others two vps from current offering vps openvz in San Jose (Softlayer) and the other one (openvz) in Birmingham, Alabama still working fine.
My Chicago vmware vps is running ok after 30 minutes interuption.
Order Number: 8939241044
This is a payment receipt for Invoice 944 sent on 10/14/2011
Product/Service: eNetSouth OpenVZ services – eVZ384 – Birmingham, AL
Still not active yet,open ticket but no man respond terrible customer service. I want my money back.
god, stupid people, branden ran, still waiting for setup?
The owner of Dedi. server said he ran, what’re you waiting for?
+1
Indeed, just run away folks.
RUN A WAY!! RUN A WAY!!
So, with this, ended up, working for free for about 15 days (I had no access, but Brandon made it clear that I was already working for him and doing some PR) and no instance running as well.
Nicely done, Brandon. For someone who always said who wouldn’t leave the market soon… It seems it happened.
how can i get my money back.
just paid the invoice before its offline.
we are just planning to order a new server…..
and he run.
I hate to say it but a chargeback is about the only option if Brandon doesn’t pop his head in soon.
My concerns at this point is it might turn out like clubuptime:
– Company goes bust
– Users mass chargeback, draining the little bits left in the accounts if anything
– Chargebacks cost the company $COST + ($25 $35) in fee’s
– Only the people that chargebacked at the beginning got anything where as the rest wait hoping Matt gathers cash.
Francisco
So was Brandon the owned of the company or he just worked there? Is there an easy (online) way to check who owns a company in the US?
err, s/owned/owner/
Brandon was the sole proprietor and had 1 – 2 people working with him according to reports.
Francisco
Brandon owns or owned eNetSouth.
Take a look here
http://www.lowendtalk.com/wiki/enscloud.com
Is there any records of what changed? Pretty obvious he’s around.
I’m wondering if he’s letting go of enscloud ‘to a good home’ ?
Francisco
Not much change actually. You can do a diff by clicking on old versions link.
Looks like a simple renewal then? :)
Francisco
Certainly
I think this is the most comemented post, LEA should thank Brandon ^_^
Why is that?
Well, my VPS is still up… We’ll see how long until it goes down also.
down now.
Why say that? Nothing is changing with OpenVZ services. VMware for LEB however, is no more.
So is everyone that was on LEB pricing cut without notice then? Or is there going to be a grace period where they cut over?
Your own datacenter ratted you guys out for not paying your bills.
Francisco
Brandon has been talking with customers who use and pay for the resources on that platform.
AFAIK, there has never been a denial that there was a money problem. Just getting it out in the open Brandon owes a chunk to ColoCrossing as well but it is being worked out.
If you want to really be a part of this instead of adding fuel to the fire why don’t you make a suggestion to deal with the problem that started this? At last count credit card fraud dating back to July pushing 8k and a merchant company who will not pay.
My suggestion 6 months ago was to exit this (Sub 15.00/mo accounts) and just deal with larger accounts. Why? To sell in this market and have any cashflow it’s nothing but a carrot on a stick. The clients expect good datacenters, 100MB/s+ I/O and 100% uptime as cheap as possible. You can pick three.
If they don’t get all 4 then the first thing they do is get on here or WHT and bad mouth. Then customers who want to spend real money with you wont because they think your only a LowEnd shop because that is all you are associated with.
I can tell without a doubt he is tired of chasing the dream at this point.
Brian ,
Don’t know what planet your on (even if you are real and not some faker) but enetsouth is dead.
Its reputation is dead.
Its current clientel dead.
Move on, brandons gone dont associate yourself with this.
So what is you suggestion then to those of us who can provide all 4? I see a lot of griping about credit card fraud, so don’t take credit cards, I haven’t for a decade and missed what, 2 sales a year to it. Terminate service when they file any type of dispute and move someone into that space with cash to pay, simple resource management. Calling the whole LEB market a waste of time is unfair, maybe it is just a waste of your time.
There was denying though, when him and I had it out over the 32GB RAM in those nodes he was going on about how much his vmware stuff made and the openvz stuff is just for fun.
I”m hardly adding gas to it and there’s little I can recommend to help. Shedding all of the LEB people that were getting deep discounts would work, and if you get some seriously cheap colocation in your local town it might be worth it to just pull everyone that was paying full price to there and shed all of the other locations.
Francisco
down now
OVZ2 – San Jose – 8×8
What happened with OpenVZ at 8×8? I’ve never had Vmware service with you, yet my OpenVZ was down for more than a week without any notice or without any replies to my ticket? What do you expect us to do, wait and hope it will come back? Sorry for complaining, you’re completely right, we are only paying $7, you don’t have to bother to deliver something we’re paying that little.
I’m sorry things aren’t going well for you, I can understand downtime, I can understand unpaid bills. I can’t understand why is it a problem to tell us what’s going on? If you can’t reply every ticket, send a mass email, use the Announcement in WHMCS, post here, anything!
15:58:51 up 17 days, 16:12, 1 user, load average: 10.00, 10.87, 12.92
[bhayes@ovz7 ~]#
Wrong. If I had my guess you are one of the 28 outstanding abuse tickets open at Softlayer. Or your one of the wonderful people maxing out a 1GB port. Brandon instructed me to tell them to null the IP’s of the abusers and that is what I’m in the process of doing.
If you do the math from 17 days to the last reboot when the kernels issue was resolved you will see that the uptimes match.
This should not be hard to understand: Abuse it and you lose it.
Nice to see some activity!
@BH – eNetSouth
So you finally got a chance to reply here after 14 days.
1) What were you doing for the past 14 days when our servers were down?
2) You are blaming others that their server was offline as they were abusing them. My server was idle. Then why was it offline?
3) Related to item 2 – Why couldn’t you reply ticket no 426133. That ticket is still open as of today.
4) Why can’t you reply/update ticket no 282540 since it was open 06/Oct/2011? You replied on 06/Oct/2011 that you are looking into it. Since then I gave reminder on 08/Oct/2011 and on 11/Oct/2011. But it was not replied till date.
5) Related to item 4 – why can’t you assign 1 (One) IPV6 address manually to a VPS? Was it a false advertisement or due to lack of technical knowledge?
5) I don’t think they assigned any IPv6 address to anyone. My ticket regarding this issue has been simply ignored – for 16 days.
@Tim
Do not put words in my mouth. I never once said it was a waste of time. I can assure you that you do not have the datacenter costs we have either. Thinking back you have had a couple of issues with power at the hands of your DC. You do not have these problems with ColoCrossing, 8×8 etc.
I’ll just add, if I was a customer, i’d take a power outage rather than 5 days without access to my services in two different locations.
You have high costs but that’s your own damn fault for not negotiating or simply picking expensive locations. You can get great facilities with awesome track records for very reasonable prices, you just have to look.
Francisco
I never had those problems at CyberCon, nor now at QuadraNet, and I bet I pay a hell of a lot less for space and wire, and since I own my gear, guess what, I’m not running razor thin margins like the majority, I can take a hit now and then from fraud, but I can also move on, remove that client, and replace them with a paying customer.
You are not shining any light in my eyes when you are swimming in debt, leasing gear, and probably hoping for a pack of ramen noodles so you can eat tomorrow.
@Francisco
I do not know anything about that discussion except you were wrong. VMware is profitable on larger accounts. It has not been with LEB accounts for quite some time.
How can I be wrong when your own boss/whatever claimed otherwise?
I can only repeat what I hear from the horses mouth, nothing more kind sir :) I have no idea what your overhead costs are but I can safely assume 8×8 is one hellishly expensive location. What makes 8×8 better than, say, coresite in San Jose?
I can assume then that the vast majority of your vmware base was on the LEB’s then and that the bigger/full price accounts are only 100% profitable if you ditch the dead weight I guess?
Francisco
I agree. It is what it is though. I know Jon @ ColoCrossing has been good to Brandon on all sides though. But there has always been a epic fail with with largest system there that simply due to the size its a hard fix.
It’s been known to ColoCrossing since the first 30 days of operation out of there. I know Brandon has just “ate it” for over a year because the only way to get it resolved would be in place swap/migrate. The last time it was being worked on he was so sick of one of their support people I don’t know how he kept cool. He had the call on speaker phone and I almost chimed in listening to Jerimiahs attitude. Brandon later told me “that out of fear of hosts getting mucked with he just let it go”
The largest single expense from there has been at less than 60% of it’s possible capacity simply because it could not perform. Rest assured they wanted that money though.
That is just one of the juicy bits. Just like when there was some hardware fails at 8×8 and they rebuilt the nodes with 1.6Ghz procs instead of the 2.24 that was agreed to and would not resolve it. Then Brandon had to get in bed with Softlayer to provide services because 8×8 ran out of IP’s and would not give anymore.
But you never heard excuses from him did you? You all kept on talking mad shit about him and the service when at the same time 99% of most only WISH they could hang with his ability. You can quote me on that one.
As a observer merely I would say that people started to talk shit about him when their service was down per days without his or your response. You wouldn’t believe but people feel scammed when they pay some service which isn’t delivered and no one respond.. Yeah, really amazing, isn’t it?
I personally didn’t talk shit about him and my arguments over the 32GB nodes is still valid to this day because those sticks *still* aren’t on the market.
He really didn’t ‘eat’ it, it’s obvious if you read any of his original threads on here for enetcloud. Brandon has a temper but has worked to deal with it, but in the original days it was quite entertaining to see him get trolled by some of the users around here.
No ones really questioning any technical abilities he may have, what’s being questioned is his ability to do basic math.
Francisco
I FEEEL S-C-A-M-M-E-D
I feel like i was one of eNetSouth/eNSCloud’s biggest fans – everyone else complained of poor support, etc. but i never experienced any of that. I recommended you to others. What do i get in return? An unpaid datacenter bill (8×8) and no warning of what is happening.
If you’re racking up a bill, there’s no point pretending it isn’t happening. WARN people.
I don’t want to disagree with you Francisco, I have one of your VPSes. But we have been buying 8Gb memory for our HP DL380 G7s for the last couple of months, we are only paying about £70 per stick…
While I agree this provider has gone the way of so many, 8Gb DDR3 ECC RAM is available and it’s cheaps! :)
M
Michael,
Is the server an E3 or a Xeon 5600?
According to HP it’s a xeon 5600 which you can get registered 8GB sticks for about $80 in the US.
E3 based servers use Unbuffered ECC 8GB sticks, though ;)
Francisco
Francisco,
I stand corrected! I totally missed the processor type. I guess they could be masking the processor type. (You need to do this for HA in VMWare across chips sometimes). Otherwise I agree there is no way he could get the 8Gb sticks, although the chip does support 32Gb. Looking at the chip config closer it would seem a bit odd to use them as they are only supported as single chips, only giving you four cores per server…. Very odd!
Sorry again Francisco.
Michael
Sounds like a good old case of denial :P
@BU How can you just eventually show your face and then not even acknowledge any part of what has been going on over the last week or two, how about giving people a little but of enlightenment into what is actually going on over there?
Sounds like you still have a case of the butthurt that we made a 2GB offer work. ;) Deny it!
If this is making something work we can only hope no one else tries to emulate your success
To correct you if I may:
1) The offer for the 2GB VPS in San Jose has been delivered on. Aside from Kernel issues it has been quite well.
2) The bickering and outcry is from a seperate service (VMware). Nothing to do with this offer in any way no and in the future. I will add that there were 7 customers from this offer who were in the 8×8 DC affected.
As a whole, you are correct. Not very good. This offer though is a total seperate animal of its own.
My comment was meant to encompass all of ENS not just the 2GB offer. When you look at the big picture the current situation is of your own doing. I shouldn’t have to say it doesn’t look good for ENS. The negativity, the outrage, legitimate complaints and general lack of respect for your customers during the past 1-2 weeks is damaging. To think otherwise is fools gold.
Whether any of the recent events are due to the 2GB offer or not is irrelevant to your business at this point in time. My hope is that any/all providers learn a valuable lesson from this situation…we, your customers, are intelligent enough to know $7 for 2GB is awesome but is not sustainable, either performance will degrade or the provider will…lets just say, have issues.
I am not mocking your business and I am not a customer of yours. But as a LEB reader and vps customer many times over I have been watching.
I have no idea what’s going on. So far my experience with this guys are great. My server in San Jose has been up for 18 days now.
No idea? Strange Joe… it’s all written on same page as you posted. All what’s needed to do is to read it before posting reply…
Anyway, I am glad that after longer absence of Brandon and Brian it turned out that they wasn’t hit by bus or something (as many people guessed lately) and they are alive! People have been worried… :(
Brandon is still missing. Buses are dangerous.
I think that BH (Brian?) confimed that Brandom is alive. Brandon is most likely staying in the corner this moment and feel ashamed for what he has done… but don’t worry people, he will eventually appear to blame everything and everyone for enetsouth misery.
Agree spirit
Well, at least my VPS is running and working…
We’ll see what the future holds for this company…
my vps still online,i only want to know,the vps will closed?if not,i think i will pay for the next month
Only Brandon can tell you that, and he’s nowhere to be found.
So if you like to gamble, go ahead and pay. I cancelled my both VPSes with them.
LowEndTalk seems to be inaccessible right now. Is it still hosted with eNetSouth?
Looks like it.
Down on October 6th, October 13th, October 25th, and again today, October 29th.
If LEA decides to move somewhere a bit more reliable we (ramhost) will gladly sponsor one of our KVM VPS’s for LowEndTalk to be hosted on.
Im sure your one of many that have made that offer :P
@BH Yep you got the 2GB offer to work, just a shame you cant say the same for your customer support/service and general attitude toward’s business. How many cancellations have you had this month? :P
This is quite frustrating! I have a pretty critical VPS at this CHI location and it’s inaccessible since last night. It’s not offline as Nagios still reporting some services green. But server load has been going up gradually since last night. It’s at 107 now… I hope someone can attend to it very soon.
LOOOOOOOOL 107, I want an htop screenshot haha :P
I don’t have any top/htop screenshots of the dedi I used to help run when it had around 350 load averages, but it was just ~10 processes with low priority eating all the CPU they could.
i need refund and data
If you were in 8×8 in San Jose you were able to retrieve your data. Is your mistake to not read Lowenbox more often n_n
so… what now, my vps is hosted on Chicago, and it has been down for more than a day now, could someone please freaking tell me what the fuck is going on? I have my personal blog on it and I need the data back!
I have a vps instance sitting on Chicago, IL – eNetSouth Two I was talking to the colocrossing sales guy, he said the main server is still up, but he couldn’t ping my instance ip tho, he said we need to contact Brandon for connectivity issue (yeah right, he’s gone) …
At least they answered you, that is… great
so we will just have to sit and wait till colocrossing get it’s machine back from Brandon
guys, I have my server back up now, busy “backing up” now, good luck!
same here… busy backing up..
My VPS that formally run LowEndTalk seems to be no longer online ~4 hours ago. The loadavg went up to 225 before the whole thing just got cut off.
maybe it was using an 8 bit integer? :)
Francisco
My vmware at chicago colocrossing is still up and running.
In 5 days it’ll have been a month since this offer was posted… Anyone know what date his nodes renew on? I’m starting to worry he’ll run away and disappear as soon as it has been a month…
Oh well, at least I have nothing important on my VPS, maybe it’ll stay up, maybe not.
I’m worried about that too, And I still haven’t found a host to transfer too.
I am assuming that if you are on Openvz plan with Enetsouth, you should be oked.
Because we just saw Brandon tried to raise some money or started venturing into the manage openvz VPS market with today offer on WHT.
It might not be good. Because ditched VMware san Jose users might post in to his offered thread.
Are you serious? He did that? What a funny gentleman he’s being.
It’s not him. Take a closer look at company name :P
Enetcloud maybe? xD
Ahhh :-P
BRB, posting in thread :P.
Goddammit, I need to read threads before replying.
I’ll take it back. It was different company from India. That offer is not from brandon. I forgot to look at the primary website of offering company. That was my bad.
Seriously. Is ENetSouth gone? I haven’t had a chance to get my data out (SJC VMWare).
http://www.lowendbox.com/blog/enetsouth-7-2gb-openvz-vps-in-san-jose/#comment-47856
28 days later… And no change…
Low priority ticket submitted on 10/16/11 for incorrect specs and no response… Although I don’t care so much about that one.
12 more days until renewal comes up, we’ll see if they’re still around by then. This company looked and still looks promising, but it really needs to step up on support if they truly are going to stick around.
At the very least, respond to the LEB posts… From the way it’s going right now, it looks like eNetSouth is going to do a runner, which won’t end well.
Still promising???
Will do a runner? They did already.
My server is still up, so I’m not pronouncing them gone yet…
When it and the site goes down, then they are ready for the dead pool. Until then, there’s some hope left.
Do we need to start playing “Nearer to My God Thee“?
My VMWare VPS with them in Chicago is still up.
Finally OVZ is having problems. ovz7.
1. SolusVM is not responding, for 2 days at least. In client area it shows “Status: Unavailable” as well.
2. No space left?
Filesystem Type Size Used Avail Use% Mounted on
/dev/simfs simfs 47G 1015M 0 100% /
/run tmpfs 10M 8.0K 10M 1% /run
udev tmpfs 10M 8.0K 10M 1% /dev
shm tmpfs 1.0G 0 1.0G 0% /dev/shm
tmpfs tmpfs 1.0G 812K 1.0G 1% /tmp
And:
dd: writing `test’: No space left on device
1+0 records in
0+0 records out
0 bytes (0 B) copied, 0.000196 s, 0.0 kB/s
3. No response to tickets (everybody knows that).
So, is party over?
> 2. No space left?
Hello OpenVZ
Maybe someone is deleting files. Now I got 2.2GB LOL.
Filesystem Type Size Used Avail Use% Mounted on
/dev/simfs simfs 50G 1007M 2.2G 32% /
/run tmpfs 10M 8.0K 10M 1% /run
udev tmpfs 10M 8.0K 10M 1% /dev
shm tmpfs 1.0G 0 1.0G 0% /dev/shm
tmpfs tmpfs 1.0G 60K 1.0G 1% /tmp
He only had 4 x 500GB in his servers, so 900G usable or so if he RAID10’d them.
Francisco
Shoot. No space again.
Grab it! Protect the
firefree space!Too late. I was writing a simple script to hold the space but within 1 minute I was even not able to save that script.
Chicago vmware vps is down.
SJ openvz vps disk is no space left. no solusvm access.
Al openvz is ok. But no solusvm access.
LOL the heavy disk oversell is here
Too bad I just used ~1GB. Should have “max out” 50GB with random data :).
SJ openvz is useless now.
AL openvz vps can access with putty & still ok.
Now I have only 5 working vps :)
can you share with me what the script..
i need backup my file..
@BH – eNetSouth
It’s not working now. Argument denied LOL.
oh no..
I forgot to get backup…
lol..
it online now..
I wish i can get full backup..
before bad thing happen again..
you know what…
I think we can safely put them in deadpool now.
It anyone needs some space, I can give you a few MB :D
Always wanted to do that >_>
Can you reinstall the OS from SolusVM?
Solus isn’t working for me.
WTH is going on? :(
root[~]# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/simfs 50G 3.2G 0 100% /
It’s so sad to see this happening. I have other VPS with Buyvm, ChicagoVPS etc.. but
their VPS was the fastest I had (network and disk io).
CONGRATS YOU NOW KNOW WHAT OVERSOLD DISK LOOKS LIKE !♥
Alright, my VPS is down… It was up fine last night, but now I can’t even ping it or SSH into it…
Sad to see eNetSouth go, they were a pretty great provider at first..
Should I bother with a chargeback? I got about 20 days of uptime from my VPS, so I’m not sure if I should or not…
Mine is down too. The ship is sinking, heeelp!
Are you going to bother with a chargeback?
And yes, the ship is siiiinking!
Dude, the ship has sunk. We’re all wondering why you’re still standing on the deck and blowing bubbles. Your air isn’t going to last that long.
I don’t think it is possible for the server to be back again. This offer was introduced on Oct 6th, exactly one month since then. It’s obvious that nobody is paying next month’s bill from SL, so that SL just cut off network, or even has deleted all data already.
The available space problem was a warning sign. If you hasn’t backed up, it’s gone.
i wonder where brandon is ?
is he working with this issue or watching this thread with laugh…
no one knows i think
He will be back soon I’m betting, with some stern and arrogant words for everyone.
My VMWare Chicago VPS went down for most of today… then came back up again. Been doing that a lot lately.
Anyone know of anyone else under $7/month with this good of a network? The 1gbps line was great, as I got up to 250mbps from it, better than anyone else I’ve seen… And I can’t seem to find anyone else that offers a nice amount of bandwidth with a 1gbps line.
To clarify, I’m looking for something with a great network and at least 256MB RAM for under $7/month. So far, the other providers have disappointed me.
I’m getting stupendous (1gbps at least for short bursts) speeds from the AlienVPS 192MB Xen plan on their NY6 node at $24/year. They have bigger plans at higher cost of course. Their LV network is slower though still pretty good. Note that they have had server and network stability issues in the past (thus the “fail sale”) but I’ve had pretty good luck so far.
how much would be ‘nice’ ?
Francisco
1TB of bandwidth is what I was aiming for.
I ended up going with QuickWeb, the RAM and storage might be tiny but it works well enough for me, as the network is awesome.
I moved to Hetzner, $7 euro
Hetzner doesn’t offer anything at that price…
http://www.hetzner.de/hosting/produkte_vserver/vq7
Ah, I totally forgot about that.
Only problem with Hetzner is that connectivity to the US often sucks.
Xen or KVM?
> $7 euro
One apple banana please.
My VMware VPS in San Jose @ 8×8 has still been up since they plugged it back in awhile back “for 24 hours.” I’ve long since removed my data and cancelled the service, though. Just interesting that it’s still going.
My I.P address has already been passed on to someone else… looks like Brandon didn’t pay the bill to ColoCrossing either.
LOL REALLY!? hahaha
Hey, I was on the San Jose OpenVZ and its been offline for about 24hours. Seems I have missed heaps of stuff with enetsouth.
Does any one know if it is likely to come back on? (sent support tickets etc)
Or should I just move on?
Highly unlikely, it looks like there is no one home there.
Good luck with getting a ticket reply, you’ll need it.
Cheers mate,
That is a shame, looks like ill be spending the afternoon moving onto another provider!
*Sigh* Cancelled this service a few weeks ago, eNetSouth confirms cancellation, and guess what I find in my inbox today? That’s right, an email from eNetSouth confirming that I’ve paid for another month of a service that I can’t even access since SolusVM seems to be down not to mention the IP I was assigned is inaccessible. Guess I’ll be clicking that “Click here to resolve” link on PayPal.
You could have prevented that. Make sure you cancel all subscriptions and pre-authorized charges in Paypal
when you cancel service with anyone ;0
Well, I know that now :p I just figured that since I cancelled the service through the ‘client portal’ and got an email confirming that confirmation that they would also cancel the PayPal subscription. But regardless, this is exciting because I’ve never disputed a payment on PayPal!
Ha! PayPal says they sent an email to eNetSouth to confirm some details. It’s a good thing Brandon is nowhere to be found :p
mmm… looks like there is no one home there
I decided to keep my account to see what would happen. The paypal subscription was paid yesterday. I attempted to access my VPS today and it’s not accessible. We’ll see what happens! I’m putting in for a refund at paypal. :-)
Got my paypal refund a few moments ago. Glad for that.
I saw this coming the second he used CentOS 6 and shoved 256 servers on one box.
Good luck to all clients. Wish we had stock maybe I would offer some sort of rescue package :D
I understand the 256 servers part but could you explain CentOS 6?
It isn’t stable enough, now when you’re planning on ramming xxx vps onto a node, and doing as much expansion as they did (pretty sure they sold well over 500 servers, as i saw them post about new nodes a few times) – you must do your research, surely you wouldn’t just take a guess on such a big operation? They even screwed over LEB themselves.. I mean that’s huge.
yesterday our vps was online but now it is offline
I was on San Jose/Softlayer and have been down for days.
I need my data, my local backups are old!! I’m going to be so screwed if they’ve run. :( :(
Ahhh Brandon help me!!
Backup backup backup!
And if your backups are on a LEB, backup your backups too.
I hope you’ll get your data after all, but chances are slim :(
Brandon will not come… Muahahaha
It seems he won’t.
No reply to tickets.
No reply to direct emails.
Voicemail box at enetsouth is full.
Brandon’s home phone is disconnected.
Now I feel stupid for being so accommodating with him over the monthly outages and downtime.
Our two $7 VPS
Oops. Our VPS are both down. Can’t get to them from IP address.
Can’t access control panel at https://ovz1.enetsouth.com:5656/login.php
What to do?
Search for a new provider.
cannot access server. Receiving paymnet due notices.Just paid.will ask Paypal to get a refund.
Why did you pay after all this???
Alabama VPS down sometime in the past day.. https://ovz1.enetsouth.com:5656/login.php does not work
Good thing I moved my data off of it 4 days ago, after all of the San Jose whining.
You could even say I waited too long to move it off.
No offense but if you review the thread, we are saying such.
my vps is down as well in Birmingham ….
Dead pool?
Probably yes
Looks like their site is down at this point.
Francisco
What is going on?
My KVM VPS in Birmingham went offline 5 minutes ago.
“http://enetsouth.com/” and “http://enscloud.com/” are down too.
Regards, XeonBloomfield.
Is this official DEAD POOL?
Welcome to the deadpool, EnetSouth. :)
It’s funny to think that this previous offer was supposed to “catch us off guard”. It did!
Yeah indeed, and even failed to inform me, and I worked for them for more than 15 days.
He used to say “we’re still here, aren’t we?” – Now it seems not.
If ever the phrase “you get what you pay for” applied, this is it. I regret trying to save $10/month by going with him. I’ve already moved over to a reputable company with outstanding service, performance, and availability. Lesson learned.
There are lots of companies which manage to provide outstanding service, performance and availability at the same price point as eNS. Many of those are listed here at LEB. The fact that you happened to run into a scammer doesn’t mean that the only way to avoid this in the future is to pay $20 a month for a VPS.
@rm, I completely agree with you. But I’m just going with a safer bet (IMHO) at this point.
At least we don’t have automatic PayPal payments happening . . .
Ha! Except the one I had to dispute with PayPal… And then cancel the subscription that was going to keep going.
ah, and the Birmingham(Alabama) nodes seem to have kicked the bucket. I got the Uptimerobot email this morning 5hrs ago. I didn’t have any other monitoring set up. Just like the last outage, you can get up to the Hiwaay router, and then destination unreachable. Enetsouth seems to be reaching the end of the Zombie line.
@Brandon, if your still around come fess up, or something. COMMUNICATE!
paypal returned my payment.
My paypal payment was returned yesterday. Glad this guy’s not getting my money.
You never know, as sometimes PayPal covers that. But with the high dispute/claim/charge back rate, I don’t think it’s easy for them to cash out the money. They should have learnt more about how PayPal works before setting up this trap.
What PayPal forms or process did you use to initiate your claim?
Thanks,
Jim
Has anybody got information about reimbursement of long-term fees for VPS?
I paid $38 for 6 months for my KVM VPS in Birmingham. It seems that eNetSouth is down.
My VPS should work from 04-september-2011 to 03-march-2012.
It should work 6 x 30 = 180 days.
It was working about 10 weeks (rounding up).
10 weeks x 7 days = 70 days.
It should work for next 180 – 70 = 110 days.
110 / 180 = 0.611111111
So I don’t get 61% of my service which is worth:
0.61 x $38 = $23.18
Whether it be refunded?
I doubt. It’s been more than 45 days since 09/04/2011, so you may not dispute or claim via PayPal (assumed you paid by PayPal). Or you can try credit card charge back (usually 60 days but depending on your card).
Wait for THEM to issue refund? Wow.
I stalked Brandon for a few days and managed to get a hold of him via a very circuitous route. Things are as they seem, he’s done.
He says he got hit with some serious fraud back in July/August and wasn’t able to process credit card payments since early Sept. After that people stated reversing Paypal transactions and that account got locked in October. So hes got major bills and no money and thats all there is to it.
I asked if it was possible to get Softlayer back up even briefly to retrieve data and it sounds like that will only be possible if the datacenter is feeling generous… he doesn’t have the resources.
And he doesn’t have the courage to come and apologize or at least explain what happenned. Real SHAME
+1
Thanks for telling us, I was wondering what happened to him.
Brandon is a real chump for not having the balls to come here and post an explanation. I had a VMware VPS with him earlier in the year and could tell even back then that the service was just not run all that well.
Good riddance.
Didn’t this guy previously learn his lesson about accepting fraudulent orders, I find this excuse he gave you rather amusing.
I think its perfect that this guy hit the dead pool. I found the guy to be rude, arrogant and dishonest. He let my tickets sit in his ticket system unanswered for weeks until I submitted one asking for a refund. He managed to get to that ticket almost instantly and shut down my vps and said he would give me the money back.
I lost the VPS and my money.
My site on their server has disappeared and they did disappear themselves. I don’t know how legally you can do that.
This company does not exist any more. Everything on my server since my last local backup is gone… completely out of the blue. No warning what so ever. I have been running websites for a decade. First time I am seeing such a thing.
This is crazy. This guy was a real smartass to everyone on webhostingtalk, if you said one thing bad about him, or his company he jumped at you like you were hitler rising from the dead ready to kill.
I’m actually happy that this guy has failed, and I hope people screw his life up very bad with all the incoming he has planned for him. The funny thing is, I actually spoke with him about a week ago while he was hiding and when I asked about the fraud charge he told me it was simply $100.00 USD was the biggest fraud charge he has had sense May of this year, so I hope that’s not the one that caused him to lose everything as if so, there’s something wrong with this kid.
We had a few fruad orders placed to our company and services over this past year, but never been stupid enough to process the orders or fraud orders, I believe in the past year so far only 2 fraud orders have ever been processed and then removed/terminated within 48 hours.
I believe he’s just running because he knows he has lied and cannot cover his tracks and make up more lies to cover his past ones to keep clients paying him, so he’s running because he’s out of options to steal and rob money for you guy’s the clients. He’s nothing but a scam artist. I feel sorry for all you guy’s that stuck by him thinking his services were great and good when, the moment he signed with Softlayer according to a few people I’ve talked to, he hasn’t paid a single bill sense the day he signed and purchased equipment with them.
Softlayer is actually pretty cool too, aslong as you work with them and at least make a effort to work with them and their billing team and account managers they will work with you, and help you as much as they can. We had some troubles billing wise in the June of 2010 with them, and they worked with us for over 5+ months and never de-activated our servers or did anything to us, yes we had some catching up to do but we kept in contact, made partial payments and kept going with our business and it was a learning point for us to not jump into high before we know if we can touch bottom incase something happens during the jump in. Softlayer has been excellent to us for the past 4 years now!
I just helped a friend gather contact information for legal methods against Brandon and so on, as he had a few services with them and was only refunded one payment, out of $300 owed to the friend of mine. We were able to obtain full information about him, and legal documents. Crazy thing’s you can find out on the internet about people. I’ll be seeing you soon Brandon, Hope you member me, and the shit you talked on webhostingtalk about us, Pay back and Karma is a very bad bitch. :-)
Take care,
I hope you sleep well when your trying to go Holiday shopping with money you scammed from your clients that trusted you with there businesses, projects, and websites, your a real dickhead, and Brian, don’t think your someone better, your just as much as of a peice of shit as he is, as you backed up, and did all this with him, and you most likely got a pay check for scamming these people too, You low life shit heads.
But, A promise to you Brandon.. I’ll be seeing you VERY VERY soon, :)
Agreed with your full post.
Btw, what company do you represent?