German, from RootNerds, has sent in several special offers for LowEndBox readers. Last time we featured them they had only one special offer (included in here as well); now it’s four! No coupon is required for these offers, though you should use the link with these offers to order in order to obtain the discount.
myVPS L
| myVPS XL
|
More offers inside!
RootNerds is a registered company in Germany as “Ideal-Hosting UG” and are VAT-registered. According to RootNerds, a recent survey that has been held amongst their customers indicated that over 90% of the respondents like them or like them a lot. It matches with the positive things I’ve read about them on the web. Please note that set up can take a little time especially if there’s a fraud check that doesn’t pass. RootNerds are currently based in Erlangen, whereas in the past they were based in Bamberg. Please let us know how they are if you give them a shot or if you are a current customer.
myVPS M
| myVPS XXL
|
Accepted payment methods are PayPal, 2Checkout, and PaySafeCard (please contact them for this as you need to be verified). Before you order, please read their Terms of Service and Acceptable Use Policy. In accordance with German law, they also have an Imprint on their website.
Network information
Accelerated – Frankfurt, Germany
Test IPv4: 84.200.70.99
Test IPv6: 2001:1608:10:25::7099
Test file: https://lg.ideal-hosting.com/25MB.test
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Thanks for posting, Maarten!
In case you got problems or questions, feel free to contact us at support@rootnerds.com – we’re happy to assist you!
The performance was not so good when I used my vps with them, cancelled it now.
In November I got this nice benchmark:
http://serverbear.com/benchmark/2014/11/27/Vkq2vADVqwol3pY2
In December … this …
http://serverbear.com/benchmark/2014/12/27/2Q7sjhiatvmkh2Fy
I have the same problem, it was so good when I bought it, and now its SHIT… It seems that a lot of users bought this and the node does not have enough resources, I’m not gonna pay the next month, nope. http://www.kimsufi.co.uk has dedicated servers which’s lowest plan can beat my current vps performance like nothing. bye bye rootnerds.
Is that for sure, the 100MBit uplink? I already were with them but with “default” port speed which was pretty weak (normally you have to pay extra to just get 10MBit guaranteed!). Support was alright is what I can say.
Took a look into it now: port speed (when you don’t pay extra) is still “default”, so the 100MBit is maybe peak, if even. I definitely didn’t ever reach it with the VPS I had with them some time ago.
Depends on which node you’re on, currently. This is subject to change in the future.
Is there any free way to get moved to another node with faster uplink? (könnt im Prinzip auch auf deutsch schreiben, aber vll interessierts die anderen ja auch)
In the AUP:
“Upon breaking our Terms of Services, especially in relation of Spam – when we’re informed by a third-party, such as Spamhaus – we will suspend your VPS without any refund.
So wiping someone’s website hosted at RootNerds away is a piece of cake. Just send a complain with photoshopped screenshots as proof and presto.
It’s not like we’re going to accept everyones proof and just cancel your server because a private person is writing in that someone is spamming. We rely on trusted third-party reputation services and monitor IP reputation on our end as well. We have a handful of partners reporting as soon as they’re receiving spam from our IP-ranges on their honeypots. If you’re not going to spam or do other fishy things, you’re not going to get into trouble.
Well I must say, lowendbox customers are nice and simple.
Support is slow from our end but we are only 3 people.
Someone is obviously using this username to Spam. Sorry guys :(
It’s not like we’re going to accept everyones proof and just cancel your server because a private person is writing in that someone is spamming. We rely on trusted third-party reputation services and monitor IP reputation on our end as well. We have a handful of partners reporting as soon as they’re receiving spam from our IP-ranges on their honeypots. If you’re not going to spam or do other fishy things, you’re not going to get into trouble.
Indian wannabe SEO is back!
You can’t report them as spam though.
Do you still ask 25 euros to enable second level quota on the vps?
Hello Martin,
custom changes are charged, this is correct.
Do these servers have any vSWAP memory and if then how much for XXL and XL???
They don’t have any vSWAP. It’s only RAM.
Already got one(vps-M) last year, I think their service is quite good.
Mails from rootnerds is always necessary and helpful.
Thanks for your feedback! Appreciated!
The performance is became very very bad.
I am on node root6 and if thing goes like that i will move a way.
I think the node is overselling.
What kind of bottleneck do you notice? Is it Network, Storage, or CPU?
Are you able to run one of those vps benchmark scripts?
Would be interesting to know for us others who maybe also think about grabbing one.
Just to be fair, they have automated system which will migrate you to node root6 when your vps is making a high load on a long time.
My VPS made a very heavy load for long time and they migrate me to that node automatically with out my knowledge.
But when i open a support ticket regarding this issue, they tell me what happen and they said if i promise to not making such high load again they will migrate me back and that is what happened.
Now every thing goes very well on that node. and performance is very good.
I liked this offer, and I saw some other offers on your site, so I went to your site, sat on live support for about 25 minutes than gave up – no one answered the request.
Familiar, I was on there for over an hour today and was supposedly 2nd in line and 1 minute away from live chat the whole time.
Hello Jim, Hello Neil,
thanks for your feedback. Unfortunately the forecast is completely incorrect. We’ll see to resolve this. There is only one staff who is working on the chat queue right now. In case you’re waiting long, please consider submitting a ticket which will usually be answered with 1-3 hours.
Yup, I think their philosophy of money over quality is showing now. Down from the past two days. Prior to that the last few months have been bad, but bearable. They were a pretty good company when we started.
Hello Sohail,
quality is very important to us. We’ve not had any two day outage (since opening). Please submit a ticket and let us know which VPS you’re having the problem with. We will always investigate and fix the problem if there should be any.
Their response is very slow ticket ~
We know we suck. Please bare with us
This is obviously not a response from us. Our current avg. response time is 3 hours. Sorry if you’ve experienced anything different!
what happend with your vps servers they are offline i try many times to boot bat no chance , your support is very bad sir.
Did you get this fixed? Right now one of my VPS is offline for over 2 hours – just wondering if I should decommission and move.
FYI they charge 2.00 EURO to set ptr records :(
LEB admin, can you please purge/remove comments which contain ‘www dot audiobox dot in’ links as they are spams and irrelevant
I’ve purchased the XL box from them. They set it up in no time.
But here comes the punchline. The 2 core CPU can’t beat a 0,5 core CPU at Host1Plus. UnixScore is around 240 at rootnerds. the benchmark. So think twice before purchasing from them.
Service looks good. I spent about an hour playing with it and everything seemed fine.
I ended up canceling the service though because latency from the US was about 200ms to 300ms which is just too much for me to put up with. SSH sessions were horribly laggy. This is not Rootnerd’s fault, there’s a giant ocean to cross but something to keep in mind if you’re in the US.
TERRIBLE, TERRIBLE, TERRIBLE DEAL,
Slow external connections,
takes forever to connect to Amazon S3,
paid for the 100 mb link upgrade,
still no difference in speed,
only difference was in upgrading
the monthly cost, honestly I don’t
think they even made the upgrade!
I’ve been with Rootnerds for several months now(VPS M) and I can’t say I’m disappointed. I’ve had only contact with their support once, but got my answer in a few hours.
A serverbear Benchmark I did recently: http://serverbear.com/benchmark/2015/04/25/lMsDj055j5TrFEsG
The CPU and I/O suck indeed, but I never had problems any problems with the performance.
All in all I think their offer is really a bargain. I can’t think of a provider that offers the same amount of ram & disk in west Europe.
Hello,
Best VPS price is here, http://digital-hosting.biz/en
Ded server to many locations ..
My two VPSes are offline from several days and it is impossible to boot them.
I have opened 2 tickets and send several email trough their form contact but i have not received any reply.
Usually in the past they offered a good support, can someone explain what is happening?
Marco,
They are not responding to any type of ticket, I issued 2 tickets already to buy IPs to my servers and no answer, I believe that Rootnerds was sold, befor the ticket was answered sometimes less than 3 hours, no take days.
For illustration on Jan 17th they had a crash on the node 15, I had 2 servers on that node that was good for 2 years, they too 3 days to install a new node but with zipo inside nothing, so I asked if they had the normal backup, they told me yes, I had my own backup so my sites were up in 5 days, now for them to copy their backup on my server took about 21 days, I don’t know what they call customer service, after this last support I am moving on, the server was good but service now sucks.
Marco,
They are not responding to any type of ticket, I issued 2 tickets already to buy IPs to my servers and no answer, I believe that Rootnerds was sold, befor the ticket was answered sometimes less than 3 hours, no take days.
For illustration on Jan 17th they had a crash on the node 15, I had 2 servers on that node that was good for 2 years, they too 3 days to install a new node but with zipo inside nothing, so I asked if they had the normal backup, they told me yes, I had my own backup so my sites were up in 5 days, now for them to copy their backup on my server took about 21 days, I don’t know what they call customer service
Wmac,
i confirm that they dont answer to any type of ticket.
I have recently opened a new ticket to the sales team for buy further services, but they dont answer.
Do you know the new company that has bought rootnerds?
Do NOT host ANYTHING important on these VPS’s.
My VPS has been down for 24 hours, it is offline and will not boot.
I have opened 3 support tickets and nobody has answered them.
I was hosting a mail server on the VPS and now the small firm that used it is left stranded with no email service and no emails.
Also, they oversell like crazy; 90% of the time the servers run so slow you can barely connect to them.
I wanted to like you RootNerds, I really did.
Worst hosting company I have dealt with.
Very bad server offline 3 times in 1 month i open ticket no answer nothing. :(:(:(
I quit their server because on vacation i missed an invoice after 28 invoices regularly paid. Paid the late fee they gave me back an empty server. Immediately deleted.