So we have a “holiday offer,” where we would typically open with “Chris from ChicagoVPS” we are pretty confident that it’s “Kevin from ChicagoVPS” with this being their first SSD based VPS offer on LowEndBox. It’s simply to coincidental that it comes just weeks after Kevin left FTN and started working at ChicagoVPS that we are now seeing SSD based offers from them. In addition to the doubling of Disk Space and IPv4 addresses on their Enterprise Holdiay Promo and Professional plans there’s also a $12/Year 256MB OpenVZ included.
Overall this would be the most variety we have seen across ChicagoVPS’s offers in a long time, surely Chris must feel like he’s #winning again after the early November drama.
Enterprise Holiday Promo
| Enterprise SSD VPS
| Basic Yearly VPS
|
ChicagVPS is also offering $10/Month cPanel licenses as an addon option for any “Professional and Enterprise” plans. Over the past month they have also implemented weekly offsite backups for their services, and in addition to this you can create your own VPS backup inside SolusVM. Finally there’s a free 25 slot Mohawk and free VPS monitoring with any offer.
Professional
|
Network Information:
Chicago, IL
Test IP: 206.217.137.110 with ColoCrossing
Buffalo, NY
Test IP: 75.127.3.3 with ColoCrossing
Los Angeles, CA
Test IP: 198.23.128.127
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I would normally go for an offer like this but since the recent posts by Chris on LET, I think I might pass 😉
What recent posts are those?
So I signed up with Chicago VPS on their enterprise holiday promo and I have to say, I love their services.
I have been a previous client of their Buffalo VPS services a while back, and sadly couldn’t afford to keep my VPS going with them.
I am now in a much better place financially, and really love both their service and support. I’ve read some negative and positive here, but my experience with this company has always been positive. They do all they can to help you, and that’s all I could ask from them.
I recently moved my blog from a cPanel host to its own server and I am quite happy so far with the performance and responsiveness of the server and the staff at Chicago VPS.
Happy to hear Andrew, thank you for choosing ChicagoVPS!
No thank you for the fantastic deal and support!
Chris, does your $12/year plan come with burst RAM?
It seems like a great deal. I signed up and paid quarterly and I’m satisfied. Installed zPanel which is a great control panel. I had no problems installing. My server is downloading some files remotely at an average Speed: 2941.98 KB/s
Server uptime: 0 days, 9 hours, 15 minutes (100%) 😀
Some serious lag right now on the Chicago node. Getting about 200 kb/s download from the server – and no, this is not my connection. Was very happy with the server up to this point, but this makes me uneasy.
Basically CVPS likes to sign up tons of people ‘yearly’ then you’re pretty much screwed should you have any issue down the road. Rude service rep(s) and one of the worst refund policies I’ve ever seen.
There are other 2GB VPS providers out there, research before pulling the trigger.
Ask about their New Year’s Eve crash! Lost data, forced move to new ip addresses, 2 days downtime…just like September and November…just more of the same. You’d think they would improve.
Of course everything is rosy when it is running but I am getting the sense that it falls apart badly when things go wrong and you really need customer service. That’s when it becomes abusive.
And good luck getting a refund. If you paid by PayPal you might be able to dispute. If you paid by CC they charge $25 to click refund… or you can take 10mins a file a CC dispute and sort things out that way.
Well when you have close to 150 nodes things are bound to happen. I cannot foresee a hard drive failure
Chris’m old user pay $ 7 I can be part of the deal?
chris former users want more GB for the same price!
Hi,
It’s good to see Kevin here. Are private torrents downloading allowed on your vps’s ??
Thanks.
I was blacklisted just after I signed up for their VPS Plan (Even without accessing their server once and login to their solus vm panel). Strange!!
My issue was resolved. Though they should provide better instruction to setup account.
Is it possible to add more ip address? What is the price?
Additional IP addresses are available at $2/month.
I have had a bad experience with ChicagoVPS. First the tech support associates that I have worked with tend to be condescending and rude. We were having ongoing speed and email issues as well as times when our server would be down for hours, I was going back and forth with tech support and they kept saying it was my fault. But, if I logged into my VPS control panel it showed the server as offline and nothing I could do would bring it back. Then a couple hours later, it would be back up.
Because of these issues I moved to a new VPS host and closed my account with ChicagoVPS. I did not realize that in canceling my account I also needed to cancel the recurring payment with PayPal. Because of this they were still sent the $26 payment which shows as a credit on my ChicagoVPS account. When I realized my error I opened a ticket asking them to refund the $26. It took a couple days for a response, which was that they were sending the ticket to the billing department. Then that was it. I logged back in asking for updates with no response. I then went ahead and opened a PayPal dispute. Eventually I did receive a response from the billing department saying that the refund had been issued. So 3 days later, I call PayPal and ask them what is happening and according to them no refund was issued by ChicagoVPS. So, I went back to the ticket and let them know what PayPal said. Their response was that since I opened a dispute that the refund would be handled through there. They just need to go into the payment, click refund and it cancels the dispute. They are still refusing to do anything.
Beware of these people. Your server will have horrid speeds, lots of downtime and the customer service, support and billing reps are rude.
I think New Staff Kevin is not so rude. And to avoid this type of error, I always make one-time payment. 😀
Yeah, it’s almost impossible to get a refund from these people. If you pay by credit card directly you are subject to a laughable $25 refund fee too. I’ve since moved to miniVPS in the UK who offer near the same service is a awesome admin and awesome refund policy.
Buying a VPS with ChicagoVPS is a huge risk and if you aren’t satisfied be prepared to fight. Took me almost a month with my bank but I was able to get my money back. Sadly I think the bank just wrote it off instead of a proper VISA chargeback.
Got email with offer similar to this via email, and upon registration noticed the box is crap. I tried running couchbase for testing purpose but it won’t even run, and support has been rude from day one, never admited for a sec somethign is wrong int there end.
Stupid me, I paid for the year now I am stuck with a box which doesn’t do what ad 128MB VPS can do in BlueVM or Virpus.
Stay far, far away…
Oh did I mention my previous VM lost all its data… and I though they got better, boy was I wrong,
In summary: Support really really bad,
VMs aren’t any better
look at this response from support… total arrogance…
“Feel free to escalate things to Paypal, their policies do not cover intangible items for reasons like this which means we end up winning the case (and have never lost one)”
Al,
You are leaving a lot of context out here. I believe I have located your ticket by searching your name in our database, and to be fair you never treated our staff with much respect, and despite your harassment/threats we continue to assist you on a third party related problem although we are not obligated to by any means.
To make this story clear, the customer (Al) attempted to install a software called couchbase on his VPS, encountered a couple 3rd party configuration problems with the software, and essentially said our VPS was causing this and demanded a refund. Keep in mind, he had FULL root access to his VPS to remedy any sort of configuration problems on his end, yet continues to insist this is somehow an issue with our VPS service?
I feel that our support team has been very helpful in working personally with you to troubleshoot a third party issue with the software you are attempting to install on your VPS (couchbase), other unmanaged VPS companies would simply say “Sorry, we’re unmanaged. 3rd party assistance is not included. The only help you get is on reboots, closing this ticket.”
We have not done that, this is because we understand not everyone is an admin, and even experienced admins out run into problems with Linux sometimes and needs a few pointers here and there. We get it, none of us are perfect. With that being said, as a courtesy, we remained fully committed to assisting you despite the amount of pressure you put us under with your threats, and I see that one of our tech support reps even installed MySQL on your server for you at no cost, and provided some excellent advise to help you get couchbase installed on your VPS.
We have definitely gone beyond the call of duty for being a self managed VPS provider, it is truly our goal to go above and beyond, all we ask for in return is a little respect. Respect is a two way street :p
Moving forward, we’re still happy to work directly with you to resolve any outstanding problems you may be witnessing with your service, whether it is related to us or a 3rd party software issue, we do our best to help out wherever we can 🙂
Thanks,
Kevin
It is why I like Kevin much. He always runs after logic. I appreciate you, man. Don’t be upset. Forget them who don’t have any respect towards others. Cheers (Y) 🙂
Thanks Nagib, your words mean a lot to me 🙂
Hi Kevin, please take a look at the ticket #YTN-982158
Hi Ricky,
Looks to be already was resolved very quickly by a member of our technical team.
Please don’t hesitate to contact us if you require any further assistance.
Thanks,
Kevin
Yes. It is solved quite swiftly, Thanks!
Just wanted to leave a comment and say these guys are amazing! Had a $7 box for a month (with 100% uptime) and then upgraded to a $30/year box, unbelievable price with an incredible service! Running a Minecraft server on my VPS and it runs perfectly! 🙂 May get a couple more in the future, if the need arises.
ChicagoVPS is setting the bar high! 🙂
Thank you!
We do our best! =) Thanks Travis.
Interesting site this is (LowerEndBox.com). Wish we knew about this place earlier.
After our completely dissatisfaction with our past web hosting service provider (Hawk Host), we have decided to give ChicagoVPS a thorough investigation after they were referred to us by a few individuals.
THIS IS NOT A REVIEW. This is a preemptive outline of our review process (letter of intention)
Our qualifications and expectations through our testing will be:
— Pre sales department makes good on all communication (quotes, promises, advertisement)
— Customer Service is friendly, responsive in a timely manner, respectful, and also makes good on all communication
— Provider’s services remain stable, secure, and managed (where applies).
Our review is typically written up on multiple sites (we’ll now include this one) and at minimum we review a host for no less than 1 year (not foreseeing any unforeseen circumstances of course).
If I try to run UnixBench once on my VPS to benchmark it so I can get an idea of what kind of speeds/score I can expect to get from it, compared to another VPS I have, will you guys shut it down like URPad.net shut mine down due to “Your VPS has been stopped for consuming high resource’s & high load due to some processes.” Or do you guys allow a one time benchmark test?
Never had an issues running benchmarks or Minecraft server (uses a lot of CPU) and never been shut down or warned for high use